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1

Margaret, McConnon, ed. How to manage disagreements and develop trust and understanding. 3rd ed. Oxford: How To Books Ltd, 2008.

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2

Negotiating diversity: Culture, deliberation, trust. Cambridge, UK: Polity, 2005.

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3

Taken on trust. London: BCA, 1993.

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Taken on Trust. Toronto: Doubleday Canada, 1993.

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5

Taken on trust. New York: Quill, 1995.

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6

Taken on trust. New York: Harcourt, Brace, 1993.

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7

New Jersey. Legislature. General Assembly. Health and Human Services Committee. Public hearing before Assembly Health and Human Services Committee: Testimony concerning the continuing impasse between Horizon Blue Cross Blue Shield of New Jersey and Cooper University Hospital with regard to negotiating contractual reimbursement rates: [February 10, 2004, Camden, N.J.]. Trenton, N.J: The Unit, 2004.

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8

Stern, Marc J. Trust, negotiation, and public involvement. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198793182.003.0006.

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People in just about every profession or pastime must navigate the diverse ideas and values of others to accomplish their goals. The theories in this chapter provide strategies for structuring interactions between stakeholders, for enhancing trust and understanding between diverse parties, for promoting collaboration, and for addressing conflict. Each theory is summarized succinctly and followed by guidance on how to apply it to real world problem solving.
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9

Jensen, Keld. Trust Factor: Negotiating in SMARTnership. Palgrave Macmillan, 2017.

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10

Jensen, Keld. The trust factor: Negotiating in SMARTnership. 2013.

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11

Trust: Forms, Foundations, Functions & Failures. Edward Elgar Publishing, 2002.

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12

Nooteboom, Bart. Trust: Forms, Foundations, Functions, Failures and Figures. Elgar Publishing Limited, Edward, 2002.

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13

The New Rules of International Negotiation: Building Relationships, Earning Trust, and Creating Influence Around the World. Career Press, 2007.

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14

American Bar Association. Section of General Practice. and American Bar Association. Division of Professional Education., eds. American Bar Association Satellite Seminar on Negotiation--Can You Trust Your Instincts?: [proceedings]. [Chicago, Ill.]: The Association, 1994.

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15

Nooteboom, Bart. Trust: Forms, Foundations, Functions, Failures and Figures (Critical Studies in Economic Institutions). Edward Elgar Pub, 2003.

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16

Trust and Western-Russian Business Relationships. Ashgate Publishing, 2004.

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17

Ayios, Angela. Trust and Western-Russian Business Relationships. Taylor & Francis Group, 2018.

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18

Ayios, Angela. Trust and Western-Russian Business Relationships. Taylor & Francis Group, 2018.

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19

Ayios, Angela. Trust and Western-Russian Business Relationships. Taylor & Francis Group, 2018.

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20

Ayios, Angela. Trust and Western-Russian Business Relationships. Taylor & Francis Group, 2018.

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21

Klestinec, Cynthia. Touch, Trust and Compliance in Early Modern Medical Practice. Edinburgh University Press, 2018. http://dx.doi.org/10.3366/edinburgh/9781474400046.003.0011.

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There are references to poxes and bloodletting elsewhere in The Alchemist, but Jonson uses the ordinary experience of barbering, and the familiar relationship between barber and patient, to ponder the dangers of the razor. By way of that razor, the scene highlights the problem of trust between these tricksters. Note that Face needs a shave but that he acknowledges the potential dangers of his cohort’s touch. Can he trust Subtle? Specifically, can he trust Subtle’s touch and his use of the blade? Or, in Face’s words, ‘And not cut my throat, but trim me?’ Although the play conducts us through urban marketplaces, alchemical fantasies, the laboratory and vice, Jonson evokes a medical setting and the familiar encounter between barber and patient (client) to present a highly charged moment of estrangement and negotiation. Barbering was ordinary, a part of hygiene and a means for securing health.2 But in this newly competitive environment of the marketplace, both the relation between barber and patient and the activities of the barber are potentially transformed.
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22

Manglos-Weber, Nicolette D. The Shape of Identity. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190841041.003.0006.

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Migrations abroad for a better life take place within the context of complex lifelong trajectories. While Ghanaians coming to the United States are usually motivated by specific aspirations, frequently having to do with education or professional opportunities, their aspirations often change over time and in response to opportunities and setbacks. They are constantly revising their aspirations while also negotiating their identities along dimensions of race, ethnicity, and nationality. Furthermore, this process is deeply embedded in the relationships they hold on to from home and the new ones they form abroad. In that sense, revisions of aspirations and negotiations of identity are embedded in social networks. This chapter steps slightly away from the topic of religion to the more general issues of aspiration and identity, in order to support the ultimate argument that religious-based relationships of personal trust influence such revisions and negotiations.
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23

Tulloch, John, and Belinda Middleweek. Actors and Sexual Intimacies. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190244606.003.0010.

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Chapter 8 considers critical debate about “double standards” over sex and violence in Intimacy and Nymph()maniac. Exploring discussion between Intimacy’s lead actor Kerry Fox and her partner, it argues that the agreement reached (for Fox to perform oral but not penetrative sex) was a “controlled experiment” in jealousy via personal emotional affect and public performance and thus a powerful demonstration in confluent love negotiation shared with audiences. The trust and openness with each other in private, and between Fox and director Chéreau in public, are also central to notions of trust and mistrust in risk sociology, though with some strong critiques from within its ranks for its tendency to follow a meta-history devoid of differences among age, gender, class, ethnicity, and other key social indicators. The chapter concludes by emphasizing the interdisciplinary blend of feminist film and risk sociological theory in approaching the two films, within key principles of feminist mapping theory.
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24

Wheeler, Nicholas J. USA–Iran, 2009–2010. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780199696475.003.0009.

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This chapter examines the attempts by the first Obama Administration to reach out to Iran in an effort to build trust. It traces the failure of Obama’s diplomatic efforts to secure any reciprocation from Iranian leaders. The lack of reciprocation shows the problem of accurate signal interpretation when there is no trust. It focuses on the negotiations in 2009–10 over limiting Iran’s supply of nuclear fuel in return for refuelling the Tehran Research Reactor. The chapter argues these negotiations failed because of the lack of trust. What makes this case so important is that there was no face-to-face interaction, which this book argues is critical to the development of interpersonal trust and accurate signal interpretation.
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25

1959-, Saunders Mark, ed. Organizational trust: A cultural perspective. New York: Cambridge University Press, 2010.

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26

Okruhlik, Gwenn. Authoritarianism, Gender, and Sociopolitics in Saudi Arabia. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190882969.003.0004.

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Chapter 4 provides a firsthand account of the author’s field research experiences in Saudi Arabia. It focuses on the centrality of building trust with interviewees. The author suggests that the use of creative and fluid methodologies allows political science researchers to talk about the hard questions of power and politics. Even in an authoritarian setting, one can achieve theoretical vibrancy and empirical richness. The chapter focuses on five subjects: getting in; how to interview and record notes; specific challenges for women researchers; field research under authoritarianism; field research during war and jihad, and also, practical matters in the field. Saudi Arabia is not exceptional; rather, it is different in degree and in kind. It is the conflation of political repression, religious authority and social norms—though being challenged—that complicates field research and mandates the constant navigation and negotiation of decorum and boundaries to elicit meaningful knowledge.
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27

Zuloaga, Isabel. Reliance in the Breaking off of Contractual Negotiations: Trust and Expectation in a Comparative Perspective. Intersentia Limited, 2019.

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28

A Proxy for trust: Views on the verification issue in arms control and disarmament negotiations. Ottawa, Canada: Norman Paterson School of International Affairs, Carleton University, 1985.

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29

Taken on Trust: Recollections F. Hodder & Stoughton General Division, 1994.

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30

Trusts and estates litigation and dispute resolution: Leading lawyers on developing case strategies, analyzing negotiations, and achieving client goals. [Boston, Mass.]: Aspatore Books, 2008.

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31

Panzironi, Francesca. Networks. Oxford University Press, 2017. http://dx.doi.org/10.1093/acrefore/9780190846626.013.270.

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A network may refer to “a group of interdependent actors and the relationships among them,” or to a set of nodes linked by a web of interdependencies. The concept of networks has its origins in earlier philosophical and sociological ideas such as Jean-Jacques Rousseau’s “general will” and Émile Durkheim’s “social facts”, which adressed social and political communities and how decisions are mediated and ideas are structured within them. Networks encompass a wide range of theoretical interpretations and critical applications across different disciplines, including governance networks, policy networks, public administration networks, social movement networks, intergovernmental networks, social networks, trade networks, computer networks, information networks, and neural networks. Governance networks have been proposed as alternative pluricentric governance models representing a new form of negotiated governance based on interdependence, negotiation and trust. Such networks differ from the competitive market regulation and state hierarchical control in three aspects: the relationship between the actors, decision-making processes, and compliance. The decision-making processes within governance networks are founded on a reflexive rationality rather than the “procedural rationality” which characterizes the competitive market regulation and the “substantial rationality” which underpins authoritative state regulation. Network theory has proved especially useful for scholars in positing the existence of loosely defined and informal webs of experts or advocates that can have a real and substantial influence on international relations discourse and policy. Two examples of the use of network theory in action are transnational advocacy networks and epistemic communities.
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32

Thompson, Douglas I. Montaigne and the Tolerance of Politics. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190679934.001.0001.

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Montaigne and the Tolerance of Politics provides a new interpretation of Michel de Montaigne’s Essais in the context of his activity as a political negotiator between combatant parties during the French Wars of Religion. At the heart of the Essais lies a political conception of tolerance that is rarely considered today. Tolerance is usually conceived as an individual ethical disposition or a moral principle of public law. For Montaigne, tolerance is instead a political capacity: the power and ability to negotiate relationships of basic trust and civil peace with one’s opponents in political conflict. Contemporary thinkers often argue that what matters most for tolerance is how one talks to one’s political opponents: with respect, reasonableness, and civility. For Montaigne, what matters most is not how, but rather that opponents talk to each other across lines of disagreement. Using his own experience negotiating between Catholic and Huguenot parties as a model, Montaigne investigates and prescribes a set of skills and capacities that might help his readers become the kinds of people who can initiate and sustain dialogue with the “other side” to achieve public goods—even when respect, reasonableness, and civility are not yet assured. Montaigne and the Tolerance of Politics argues that this dimension of tolerance is worth recovering and reconsidering in contemporary democratic societies, in which partisan “sorting” and multidimensional polarization have evidently rendered political leaders and ordinary citizens less and less able to talk to each other to resolve political conflicts and to work for shared public goods.
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33

Yi-chong, Xu, and Patrick Weller. Heads of International Organizations. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198719496.003.0003.

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This chapter first considers the means, from election to selection to nomination, by which IO leaders are (s)elected and the consequences of those methods. It is followed by a discussion on the qualities regarded as necessary for successful tenure, stressing the need for trust, expertise, and legitimacy. It then analyses the three roles that the leaders of IOs, to a greater or lesser extent, must play. They are diplomats dealing with state leaders and talking in international forums. They are politicians negotiating with the state representatives on a daily basis. They are managers heading an often large secretariat. How they balance these roles often determines their capacity to shape the outcomes of their organization.
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34

Edmonds, Ed. Athlete Representation. Edited by Michael A. McCann. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780190465957.013.14.

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The sports agent performs a critical function as an intermediary between management and athletes by handling contract negotiations, endorsements, financial planning, and other associated activities. This chapter provides a history of athlete representation beginning in the 1920s with the efforts of Christy Walsh and Charles C. Pyle through the increased role of players associations during the final third of last century. In the 1980s, professional associations and state legislatures launched efforts to regulate agent behavior as a reaction to evidence of abuse. In the 2000s, these problems prompted the National Conference of Commissioners on Uniform State Laws to introduce the Uniform Athlete Agents Act, a legislative initiative ultimately adopted by over 80% of states, and the U.S. Congress passed the Sports Agent Responsibility Trust Act. Both initiatives addressed the tension between the NCAA’s amateurism standards and efforts by agents to attract clients before the completion of their eligibility.
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35

Brown, Andrew, Christopher T. Flinton, Josh Gibson, Brian Grant, Barrie Greiff, Duane Hagen, Stephen Heidel, et al. Forces Disrupting Relationships at Work: Litigation. Edited by Andrew Brown, Christopher T. Flinton, Josh Gibson, Brian Grant, Barrie Greiff, Duane Hagen, Stephen Heidel, et al. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190697068.003.0005.

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This chapter discusses the psychological impact of litigation on workers and the workplace. Litigation disrupts workplace relationships because of the personal nature of the legal process. Employees and management alike experience litigation as a major breach of trust accompanied by anger, fear, shame, and over time, increasing dependency on legal representatives. Defendant companies may retreat behind organizational defenses that arise in response to litigation, including the creation of new policies and procedures, while managers are caught in the middle in negotiating conflict between aggrieved employees and the company. Litigant employees, who often feel that they have performed a positive societal action in revealing workplace deficiencies, may find themselves increasingly isolated by coworkers and managers. All of the emotional responses can create human and financial costs because of dysfunctional workplace behaviors and the resulting mental disorders such as depression, anxiety, and somatic or paranoid symptoms.
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36

United States. Office for Micronesian Status Negotiations., ed. The Future political status of the Trust Territory of the Pacific Islands: Proceedings of the fifth round, Micronesian status negotiations, Washington, D.C., July 12-August 1, 1972. Washington, D.C: Office of Micronesian Status Negotiations, 1992.

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37

United States. Office for Micronesian Status Negotiations., ed. The Future political status of the Trust Territory of the Pacific Islands: Proceedings of the sixth round Micronesian Status Negotiations, Barbers Point Naval Air Station, Oahu, Hawaii, September 28-October 6, 1972. Washington, D.C: Office of Micronesian Status Negotiations, 1992.

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38

[Contracting pricing]: [DOD's use of the Truth in Negotiations Act deterrents could be increased : report to the Chairman, Committee on Governmental Affairs, U.S. Senate]. Washington, D.C: The Office, 1993.

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39

United States. Office for Micronesian Status Negotiations., ed. The Future political status of the Trust Territory of the Pacific Islands: Summary record of the sixth round of renewed political status negotiations between the United States of America and the Republic of Palau, the Federated States of Micronesia, the Republic of the Marshall Islands, October 3 and 9, 1981, Maui, Hawaii. Washington, D.C: Office for Micronesian Status Negotiations, 1987.

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