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1

DiMaggio, Paul, Valerie Braithwaite, and Margaret Levi. "Trust and Governance." Contemporary Sociology 28, no. 6 (November 1999): 731. http://dx.doi.org/10.2307/2655590.

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King, I., and A. Schramme. "Trust and Cultural Governance." Special Issue: Development, Democracy and Culture, no. 24 (December 23, 2019): 72–85. http://dx.doi.org/10.31273/lgd.2019.2404.

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3

Sullivan, Rory. "Building Trust through Governance." Journal of Corporate Citizenship 2007, no. 25 (March 1, 2007): 55–76. http://dx.doi.org/10.9774/gleaf.4700.2007.sp.00008.

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4

Klijn, Erik-Hans, Jurian Edelenbos, and Bram Steijn. "Trust in Governance Networks." Administration & Society 42, no. 2 (March 18, 2010): 193–221. http://dx.doi.org/10.1177/0095399710362716.

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Rus, Andrej, and Hajdeja Iglič. "Trust, Governance and Performance." International Sociology 20, no. 3 (September 2005): 371–91. http://dx.doi.org/10.1177/0268580905055481.

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6

Ogus, A. I. "The Trust as Governance Structure." University of Toronto Law Journal 36, no. 2 (1986): 186. http://dx.doi.org/10.2307/825628.

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7

di Florio, Carlo. "Does Governance + Ethics + Compliance = Trust?" AIMR Conference Proceedings 2003, no. 3 (July 8, 2003): 15–21. http://dx.doi.org/10.2469/cp.v2003.n3.3288.

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8

Cook, Brian J. "Trust in Administration and Governance." Administration & Society 51, no. 4 (March 2, 2019): 515. http://dx.doi.org/10.1177/0095399719834744.

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9

Taehyon, Choi. "Governance, value system, and trust." Korean Public Administration Review 49, no. 2 (June 30, 2015): 1–24. http://dx.doi.org/10.18333/kpar.49.2.1.

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Fliegauf, Mark T. "In Cyber (Governance) We Trust." Global Policy 7, no. 1 (February 2016): 79–82. http://dx.doi.org/10.1111/1758-5899.12310.

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Austin, Lisa, and David Lie. "Data Trusts and the Governance of Smart Environments: Lessons from the Failure of Sidewalk Labs’ Urban Data Trust." Surveillance & Society 19, no. 2 (June 25, 2021): 255–61. http://dx.doi.org/10.24908/ss.v19i2.14409.

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Data trusts are an increasingly popular proposal for managing complex data governance questions, although what they are remains contested. Sidewalk Labs proposed creating an “Urban Data Trust” as part of the Sidewalk Toronto “smart” redevelopment of a portion of Toronto’s waterfront. This part of its proposal was rejected before Sidewalk Labs cancelled the project. This research note briefly places the Urban Data Trust within the general debate regarding data trusts and then discusses one set of reasons for its failure: its incoherence as a model. The Urban Data Trust was a failed model because it lacked clarity regarding the nature of the problem(s) to which it is a solution, how accountability and oversight are secured, and its relation to existing data protection law. These are important lessons for the more general debate regarding data trusts and their role in data governance.
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Yang, Jie, and Qian Cheng. "The Conditional Limitation of Relational Governance: The Moderating Role of Project Complexity." Advances in Civil Engineering 2021 (February 8, 2021): 1–14. http://dx.doi.org/10.1155/2021/8886913.

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Relational governance is generally concerned with the framework of project governance. However, this governance still has its limitations, which vary depending on contextual factors. Using transaction cost economics theory, this study considers project complexity as the moderator in studying the influence of trust as the most representative factor of relational governance in project performance. Empirical analysis with 302 owners and general contractors as a sample reveals that trust can effectively improve project performance and has a negative correlation with opportunism. The influence path of “trust–opportunism–project performance” is emphasized. The test of moderating effects shows that high project complexity increases the governance effectiveness of competence-based trust on project performance but weakens the governance effectiveness of goodwill-based trust on project performance. At the same time, high project complexity increases the governance effectiveness of goodwill-based trust on opportunism but weakens the governance effectiveness of competence-based trust on opportunism. The conclusion of this work can be used as a reference for the rational application of relational governance factors to various complex projects. This research also provides important inspiration for selecting appropriate relational governance directions to enhance project performance.
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Trong Tuan, Luu. "Corporate governance and brand performance." Management Research Review 37, no. 1 (January 14, 2014): 45–68. http://dx.doi.org/10.1108/mrr-08-2012-0183.

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Purpose – This investigation into listed companies at the Ho Chi Minh City Stock Exchange (HOSE) in Vietnam aims to discern whether such constructs as trust and ethics act as precursors for brand performance with the mediating role of corporate governance. Design/methodology/approach – Three hundred and twelve responses returned from self-administered structured questionnaires relayed to 1,163 middle-level managers were dissected via ANOVAs and structural equation modelling. Findings – From the findings emerged the interconnections between ethics of justice and calculation-based trust. Ethics of care, on the other hand, tends to cultivate knowledge-based trust and identification-based trust, which in turn positively impact corporate governance. The findings also paved the path from strong corporate governance to high brand performance. Originality/value – From the findings of the study, the insight into the interconnection pattern of brand performance and its antecedents highlights the magnitude of ethics training program as well as the construction of knowledge-based trust, identification-based trust as well as strong corporate governance in optimizing brand performance in listed companies in Vietnam market.
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Maher, Imelda. "Trust and EU Law and Governance." Cambridge Yearbook of European Legal Studies 12 (2010): 283–311. http://dx.doi.org/10.5235/152888712802636193.

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AbstractThe impetus for this chapter is the extraordinary difficulties surrounding the adoption of the Lisbon Treaty. It aims to provide a framework within which to explore trust in EU law. The question of trust has become even more significant since the adoption of the Lisbon Treaty with the emergence of the fiscal crisis in Greece and in the wider eurozone. This chapter initially seeks to locate the question of trust within the much-discussed notion of the democratic deficit in the EU, drawing on the work of Snell. It argues that the question of democratic deficit raises questions about trust in the EU, and that institutionalised distrust is what is required in order to secure appropriate trust in EU law and governance. It then examines the nature of trust before turning to two major crises of distrust in the EU: the Irish referenda on the Lisbon Treaty and the ongoing difficulties presented to the eurozone of the indebtedness of some of its members.
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Maher, Imelda. "Trust and EU Law and Governance." Cambridge Yearbook of European Legal Studies 12 (2010): 283–311. http://dx.doi.org/10.1017/s1528887000001828.

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AbstractThe impetus for this chapter is the extraordinary difficulties surrounding the adoption of the Lisbon Treaty. It aims to provide a framework within which to explore trust in EU law. The question of trust has become even more significant since the adoption of the Lisbon Treaty with the emergence of the fiscal crisis in Greece and in the wider eurozone. This chapter initially seeks to locate the question of trust within the much-discussed notion of the democratic deficit in the EU, drawing on the work of Snell. It argues that the question of democratic deficit raises questions about trust in the EU, and that institutionalised distrust is what is required in order to secure appropriate trust in EU law and governance. It then examines the nature of trust before turning to two major crises of distrust in the EU: the Irish referenda on the Lisbon Treaty and the ongoing difficulties presented to the eurozone of the indebtedness of some of its members.
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16

Wang, Mengyang, and Kevin Zheng Zhou. "The Dyadic Governance: Joint Trust, Trust Asymmetry, and Exchange Performance." Academy of Management Proceedings 2017, no. 1 (August 2017): 12003. http://dx.doi.org/10.5465/ambpp.2017.57.

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Vidovich, Lesley, and Jan Currie. "Governance and trust in higher education." Studies in Higher Education 36, no. 1 (February 2011): 43–56. http://dx.doi.org/10.1080/03075070903469580.

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18

Hawkins, A. K., and K. O'Doherty. "Biobank governance: a lesson in trust." New Genetics and Society 29, no. 3 (September 2010): 311–27. http://dx.doi.org/10.1080/14636778.2010.507487.

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19

Tait, Malcolm, and Carsten Hansen. "Trust and governance in regional planning." Town Planning Review 84, no. 3 (January 2013): 283–312. http://dx.doi.org/10.3828/tpr.2013.17.

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Morton, Jackie. "Terrence Higgins Trust: governance and accountability." British Journal of Nursing 24, no. 21 (November 26, 2015): 1094. http://dx.doi.org/10.12968/bjon.2015.24.21.1094.

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21

Ranchordás, Sofia. "Blockchain, Public Trust, Law and Governance." European Journal of Comparative Law and Governance 6, no. 2 (June 3, 2019): 127–29. http://dx.doi.org/10.1163/22134514-00602005.

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22

Rossum, Anton. "Ethics, Governance, Trust and Customer Relations." Geneva Papers on Risk and Insurance - Issues and Practice 29, no. 1 (January 2004): 52–55. http://dx.doi.org/10.1111/j.1468-0440.2004.00268.x.

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23

Gao, Jie. "Trust and governance institutions: Asian experiences." International Review of Public Administration 20, no. 1 (January 2, 2015): 117–19. http://dx.doi.org/10.1080/12294659.2014.995867.

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24

Shakaryan, Artak. "Civic Trust and Governance in Armenia." Demokratizatsiya: The Journal of Post-Soviet Democratization 15, no. 2 (April 1, 2007): 261–67. http://dx.doi.org/10.3200/demo.15.2.261-267.

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Vukomanović, Mladen, Anita Cerić, Maude Brunet, Giorgio Locatelli, and Andrew Davies. "Editorial: Trust and governance in megaprojects." International Journal of Project Management 39, no. 4 (May 2021): 321–24. http://dx.doi.org/10.1016/j.ijproman.2021.04.004.

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26

Doullah, Siraj Ud, and Nasir Uddin. "Public Trust Building through Electronic Governance: An Analysis on Electronic Services in Bangladesh." Technium Social Sciences Journal 7 (May 5, 2020): 28–35. http://dx.doi.org/10.47577/tssj.v7i1.509.

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Globally, public trust in their government has gradually been declining. It is acknowledged that public trust is the sine qua non of good governance. With the advent of the internet, the influence of ICT on society and the dependence of government on ICTs have grown far beyond our expectations. Moreover, electronic governance and trust foster each others: electronic governance promotes trust, and vice-versa. Other ways, the promotion of electronic government can be a way to increase the citizen trust in government and improve citizen evaluations of government. Simultaneously, many government institutions in both developed and developing countries have entered the digital highway and introduced e-service delivery to the citizens. However, there exists a question of trust in e-governance across the globe as the question of the trust in governance is yet to be solved. This paper intends to illustrate the impacts of online services and initiatives that play imperative role in building public trust in government. It is obvious that there is a significant relationship between public trust and use of ICT based service delivery. The study shows that e-government initiatives can enhance public trust by improving interactions and responsiveness and encouraging participatory mechanisms. Therefore, the government of Bangladesh introduced numerous apparatus/avenues of e-services ranging from education and public utilities to law enforcement. Despite positive impacts, building trust in e-governance has also created special challenges within shifting governance contexts.
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Steier, Lloyd. "Family Firms, Plural Forms of Governance, and the Evolving Role of Trust." Family Business Review 14, no. 4 (December 2001): 353–67. http://dx.doi.org/10.1111/j.1741-6248.2001.00353.x.

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Trust plays an important role in the governance of most organizations. For the family firm, trust represents a particularly important source of strategic advantage. For example, in the early stages of firm development, the trust indigenous in most family relationships allows firms to reduce transaction costs substantially. As family firms evolve, so does the optimal role of trust as a governance mechanism. Ironically, in some cases, what was once a very resilient trust is replaced by an atmosphere of fragile trust or even distrust and an important source of strategic advantage is lost. As family firms naturally evolve, a major transitional task for them is optimizing the changing role of trust in firm governance. Using research-based case examples, this paper seeks to further the understanding of the dynamics of trust as a governance mechanism and source of competitive advantage within family firms.
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28

Boaventura, J. M. G., A. A. C. Carnaúba, E. Todeva, A. C. Azevedo, and E. Armando. "Governance structures and trust: a study of real estate networks." Journal on Chain and Network Science 16, no. 2 (December 5, 2016): 157–70. http://dx.doi.org/10.3920/jcns2015.0008.

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The present study aimed at verifying how different modes of governance structure are linked to different levels of interorganisational trust. Its theoretical grounding involves Transaction Cost Theory, which studies governance of interorganisational arrangements and research on trust in the business field. A descriptive and quantitative approach has been adopted to describe the relation between trust amongst business network participants and the mode of governance adopted by the surveyed networks. Hence, a detailed questionnaire has been employed, which was answered by 35 real estate agency managers, whose participation was directly linked to 11 business networks. By using Spearman methods of identification of non-parametric correlation and correspondence analysis, it was possible to verify that certain modes of governance structure associate with different levels of trust. Considering the scarcity of quantitative research on the theme, this paper contributes to the field by presenting results which point out that collectively-managed governance of regional cooperation networks is linked to high levels of trust; whereas governance of dispersed networks with the presence of a lead company are linked to low levels of trust. Medium levels of trust were observed in networks governed by an administrative organisation. Considering the practical aspect of administration in networks, one can conclude that the process of governance structure in such interorganisational arrangements should include deliberations about the influence of the adopted mode of governance on trust amongst participants. The paper does not allow generalizations of its conclusions beyond its chosen sample.
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Mishra, Jyoti, and Vibha Attri. "Governance, Public Service Delivery and Trust in Government." Studies in Indian Politics 8, no. 2 (October 29, 2020): 186–202. http://dx.doi.org/10.1177/2321023020963518.

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Several studies in the past show that the work done by the incumbent government helps the ruling party to get re-elected. However, most of these studies focus on re-election and do not look at the impact assessment of governance on trust in government, which is a precursor of re-election. To fill this gap, this article explores whether perceptions of good governance lead to trust in government. The results support the view that governance at the state level leads to a higher trust with the state government. Of all the variables used to measure governance as access, benefitting from welfare schemes had the maximum impact on trust. Other governance measures like availing public services and citizens’ interaction with the state too had a positive relationship with trust in the state government. Furthermore, having the same government at the centre and the state, strengthened one’s trust in the state government.
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Ran, Bing, and Huiting Qi. "The Entangled Twins: Power and Trust in Collaborative Governance." Administration & Society 51, no. 4 (September 18, 2018): 607–36. http://dx.doi.org/10.1177/0095399718801000.

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Power and trust are two important issues of interorganizational relations in collaborative governance. This article develops a critical conceptual analysis of the dyadic relationship between power and trust in the context of collaborative governance. Three dynamic relationships and seven corresponding propositions are proposed regarding the shared sources of power and trust, the effects of power asymmetry and power sharing on trust building, and the influence of trust building on the management of power relationship in collaborative governance. These dyadic relations will help scholars and practitioners to deal with the dynamics brought forth by power and trust in collaboration.
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Jameel, Arif, Muhammad Asif, and Abid Hussain. "Good Governance and Public Trust: Assessing the Mediating Effect of E-Government in Pakistan." Lex localis - Journal of Local Self-Government 17, no. 2 (April 30, 2019): 299–320. http://dx.doi.org/10.4335/17.2.299-320(2019).

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Administrative practices have always been acknowledged as a crucial tool for establishing good governance. Strong evidence shows that good governance extensively influences citizens’ behaviors toward government. This study empirically examines how good governance promote public trust with possibly mediating role of e-government. A field survey was conducted by distributing questionnaires to 1000 Pakistani individuals. The response rate was 76.3%. Confirmatory factor analysis and structural equation modelling were used to analyze the data. The results confirmed the casual relationship between good governance and public trust. The results also reveal that e-government plays a mediating role in the relationship between good governance and public trust. The findings may be practically useful for both research and policy making, since it investigated the citizens' perspective of good governance, public trust and e-government.
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Cofta, Piotr, Hazel Lacohée, and Paul Hodgson. "Incorporating Social Trust into Design Practices for Secure Systems." International Journal of Dependable and Trustworthy Information Systems 1, no. 4 (October 2010): 1–24. http://dx.doi.org/10.4018/jdtis.2010100101.

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Companies are increasingly dependent on modern information and communication technology (ICT), yet the successful adoption of ICT systems stubbornly hovers at only around 50%, adding disappointment to business losses. Trust (both inter-personal and technology-related) has significant explanatory power when it comes to technology adoption, but only as part of a systematic methodology. Therefore, understanding more fully the interaction between human process and technology by adding the richness of socio-technical considerations to the design process of ICT systems should significantly improve adoption rates. At the same time, trust-based design has to demonstrate the (often neglected) business value of trust. ‘Designing for trust’, discussed in this chapter, is a design framework that consolidates trust governance and security management. Trust governance is a complete proposition that makes trust relevant to business practices, including the design and deployment of ICT systems. Trust governance incorporates the business justification of trust with an analytical framework, and a set of relevant tools and methods, as well as a maturity model. This chapter discusses how ‘designing for trust’ leverages trust governance into the design practices of ICT systems by complementing security-based methodologies, demonstrating the value of this approach.
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33

Whiteley, Alma. "Recipients of governance: Trust and the employee perspective." Corporate Ownership and Control 4, no. 2 (2007): 53–68. http://dx.doi.org/10.22495/cocv4i2p5.

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Purpose - To introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a selection of ideas and recent writers on trust; the second part describes the methodology of the case study research which focused on relationship management where trust emerged as an important element of relationships. This is followed by examples from the findings. The third part addresses insights and future research. Originality/Value - The study of trust has become an important topic for management and corporate governance during recent years. After discussing scholarly interpretations of trust, empirical research findings are used to provide insight into how employees actually understand and interpret trust.
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Ji, Luo, Xie Shun, Liu Kai, and Mian Asad Amin. "Nonprofit Membership and Interpersonal Trust in Diversity." Korean Journal of Policy Studies 35, no. 1 (April 30, 2020): 53–73. http://dx.doi.org/10.52372/kjps35103.

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Diverse values and unified interpersonal trust have both been stressed as prerequisites in social governance, although contradictions can arise in trying to achieve both. Using cross-national data of more than 29,000 samples from the World Value Survey and relying on the circle and layer structure of governance consensus, we investigate the extent to which the participation of nonprofits in social governance influences interpersonal trust and value diversity. Our findings show that nonprofits increase the perception of fairness in social governance and that they contribute to cultural diversity
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Globerman, Steven, and Bo Bernhard Nielsen. "Trust and the governance of international strategic alliances." Corporate Ownership and Control 3, no. 4 (2006): 202–18. http://dx.doi.org/10.22495/cocv3i4c1p6.

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The aim of this study is to deepen our understanding of the choice of governance mode in international strategic alliances (ISAs) by examining the relationships between opportunism, trust and equity versus on-equity-based governance of ISAs. Previous studies provide ambiguous results regarding the linkages between opportunism, trust and governance form. To resolve this ambiguity, we identify the separate influences of the relational attributes of the partners, host country macro environmental attributes and characteristics of ISA transactional activities on governance choice in ISAs. Empirical estimation using primary data on international strategic alliances involving Danish firms indicate a particularly strong relationship between attributes of alliance partners and ISA governance mode. Specifically, trustworthiness appears to be a substitute for administrative control. In addition, we find attributes of “host country «governance to be relevant to the choice of ISA governance mode, although relational attributes seem far more important
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36

Wang, Shiquan, Guoyin Shang, and Shuang Zhang. "Corporate governance and evolution of trust in entrepreneurial networks." Chinese Management Studies 13, no. 4 (November 4, 2019): 939–66. http://dx.doi.org/10.1108/cms-07-2018-0620.

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Purpose Concerning that limited explanation exists examining the function of corporate governance in trust processing within entrepreneurial network development, the purpose of this paper is to explore trust evolution and the role of corporate governance in an entrepreneurial network. Design/methodology/approach This paper makes an innovative exploration based on the case study of NVC Lighting Holding Limited. Findings It proposes that in the initial period of network relationship which is based on entrepreneur’s individual social network and embodies sole social network embeddness, entrepreneurial network relies more on affective trust than contractual trust. When stepping into extending period of network relationship which reflects separate embeddedness of social and market network, however, entrepreneurial network has an equal reliance on both affective trust and contractual trust. With further development, when ushering in the phase of maturity which undergoes superimposing embeddedness of both social and market network, entrepreneur network inclines to rely more heavily on affective trust than contractual trust. During the whole process, it can be found that the reliance of entrepreneurial network on trust has the tendency to transfer from affective trust to contractual trust. Furthermore, decreasing of equity ratio of founders and strengthening of controlling right heterogeneity in the corporate governance have facilitated the transfer process and the entrepreneurs’ authority has restraining effect on the evolution of the process. Originality/value Through case study, this paper presents the trust evolution process in different stages of entrepreneurial network. Another important theoretic contribution of this paper is that it reveals the function of corporate governance in trust processing within entrepreneurial network development.
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de Vries, Michiel S. "Trust and governance practices among local leaders." International Review of Administrative Sciences 71, no. 3 (September 2005): 405–24. http://dx.doi.org/10.1177/0020852305057577.

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This article investigates patterns of generalized trust among local political and administrative leaders. It explains the differences therein and studies the impact of such trust on the inclination to involve people in policy-making processes. The research is based on a survey among approximately 16,000 local administrators and politicians in 665 communities in 18 countries. The findings are analyzed using a multi-level model. It is found that generalized trust among local policy-makers, as a form of low-level risk, can be explained by the judgment about past experiences with public participation, the judgment of the abilities of the constituency and the scope of problems in the community. Regarding the impact of trust on the propensity to involve people in the policy-making process, significant differences are found between old, new and newest democracies. In the old democracies there is hardly a relation between the tendency to seek the support of citizens on the one hand and generalized trust on the other hand. The severity of social problems has in these countries a positive effect on involving citizens. In the new and especially the newest democracies, the relation between trust and support-seeking behavior is significantly stronger. When problems become less urgent in those countries and the local policy-maker does show generalized trust,(s)he is significantly more inclined than his/her colleagues to seek the support of the people. This implies that there might exist a paradox, namely that in order to enhance practices of good governance, claiming these are more effective, one already needs a society in which policy-making is relatively effective and that has adequate problem-solving capacity.
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McMillan, Ian. "Clinical governance report finds leading trust flawed." Mental Health Practice 5, no. 1 (September 2001): 2. http://dx.doi.org/10.7748/mhp.5.1.2.s3.

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39

Puranam, Phanish, and Bart S. Vanneste. "Trust and Governance: Untangling A Tangled Web." Academy of Management Review 34, no. 1 (January 2009): 11–31. http://dx.doi.org/10.5465/amr.2009.35713271.

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40

Luks, Samantha. "Trust and Governance. Valerie Braithwaite , Margaret Levi." Journal of Politics 61, no. 4 (November 1999): 1207–8. http://dx.doi.org/10.2307/2647577.

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Berman, Howard J. "Public Trust and Good Governance: An Essay." INQUIRY: The Journal of Health Care Organization, Provision, and Financing 43, no. 1 (February 2006): 6–9. http://dx.doi.org/10.5034/inquiryjrnl_43.1.6.

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42

Gulati, Ranjay, and Jack A. Nickerson. "Interorganizational Trust, Governance Choice, and Exchange Performance." Organization Science 19, no. 5 (October 2008): 688–708. http://dx.doi.org/10.1287/orsc.1070.0345.

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43

Marques Vieira, Luciana, and W. Bruce Traill. "Trust and governance of global value chains." British Food Journal 110, no. 4/5 (April 18, 2008): 460–73. http://dx.doi.org/10.1108/00070700810868960.

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Wang, Hongli, and Yunbo Lu. "Trust governance based on active interpersonal strategy." Nankai Business Review International 3, no. 2 (June 2012): 128–44. http://dx.doi.org/10.1108/20408741211244361.

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45

Müller, Ralf, Rodney Turner, Erling S. Andersen, Jingting Shao, and Øyvind Kvalnes. "Ethics, Trust, and Governance in Temporary Organizations." Project Management Journal 45, no. 4 (August 2014): 39–54. http://dx.doi.org/10.1002/pmj.21432.

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46

Purdue, Derrick. "Neighbourhood Governance: Leadership, Trust and Social Capital." Urban Studies 38, no. 12 (November 2001): 2211–24. http://dx.doi.org/10.1080/00420980120087135.

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47

Castries, Henri. "Ethics, Governance, Trust, Transparency and Customer Relations." Geneva Papers on Risk and Insurance - Issues and Practice 29, no. 1 (January 2004): 36–39. http://dx.doi.org/10.1111/j.1468-0440.2004.00265.x.

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48

Atchinson, Brian K. "Ethics, Governance, Trust, Transparency and Customer Relations." Geneva Papers on Risk and Insurance - Issues and Practice 29, no. 1 (January 2004): 40–44. http://dx.doi.org/10.1111/j.1468-0440.2004.00266.x.

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Scott, Jeremy. "Ethics, Governance, Trust, Transparency and Customer Relations." Geneva Papers on Risk and Insurance - Issues and Practice 29, no. 1 (January 2004): 45–51. http://dx.doi.org/10.1111/j.1468-0440.2004.00267.x.

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Haslock, Ian. "Introducing clinical governance in an acute trust." Hospital Medicine 60, no. 10 (October 1999): 744–47. http://dx.doi.org/10.12968/hosp.1999.60.10.1220.

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