Academic literature on the topic 'Travel agency'
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Journal articles on the topic "Travel agency"
Hodes, Karen A. "Travel Agency Dispensing?" American Pharmacy 33, no. 9 (September 1993): 6–8. http://dx.doi.org/10.1016/s0160-3450(15)30676-0.
Full text&NA;. "Association Travel Agency." Journal of Wound, Ostomy and Continence Nursing 16, no. 6 (November 1989): 27A. http://dx.doi.org/10.1097/00152192-198911000-00017.
Full textButtle, Francis. "Travel agency merchandising." International Journal of Hospitality Management 5, no. 4 (January 1986): 171–75. http://dx.doi.org/10.1016/0278-4319(86)90017-4.
Full textKwangdong Park. "Review on Japanese Travel Agency Law and Korean Travel Agency Bill." Dankook Law Riview 36, no. 1 (June 2012): 373–95. http://dx.doi.org/10.17252/dlr.2012.36.1.014.
Full textAlmira, Winona, and Wiguna Alodia Alodia. "Analisis Strategi Traditional Travel Agency Di Tengah Persaingan Online Travel Agency (Studi Kasus: Airlangga Travel)." Jurnal Manajemen 10, no. 2 (December 1, 2019): 123. http://dx.doi.org/10.32832/jm-uika.v10i2.2553.
Full textRoss, Glenn F. "Travel agency employment perceptions." Tourism Management 18, no. 1 (February 1997): 9–18. http://dx.doi.org/10.1016/s0261-5177(96)00094-5.
Full textW., G. "Settling Travel-Agency Commissions." Cornell Hotel and Restaurant Administration Quarterly 37, no. 4 (August 1996): 13. http://dx.doi.org/10.1177/001088049603700409.
Full textMoliner, Miguel A., Javier Sánchez, Rosa M. Rodríguez, and Luís Callarisa. "Travel Agency Relationship Quality." Annals of Tourism Research 34, no. 2 (April 2007): 537–40. http://dx.doi.org/10.1016/j.annals.2006.11.001.
Full textLingyun, Zhang. "China's travel agency industry." Tourism Management 12, no. 4 (December 1991): 360–62. http://dx.doi.org/10.1016/0261-5177(91)90049-y.
Full textDuvall, Patricia Wood, Ray M. Haynes, and Lawrence J. Truitt. "Evaluating Small Travel Agency Productivity." Journal of Travel Research 31, no. 3 (January 1993): 10–13. http://dx.doi.org/10.1177/004728759303100302.
Full textDissertations / Theses on the topic "Travel agency"
Guo, Yingying, and Kai Sun. "Relationship in Travel Agency: A case of Chinese International Travel Service." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-13850.
Full textChen, Wei. "Travel agency marketing : a study of Changsha, China." Thesis, University of Derby, 2003. http://hdl.handle.net/10545/323788.
Full textSmith, Anita. "Strategies for E-Commerce Adoption in a Travel Agency." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5943.
Full textEngvall, Maria, Johannes Fritz, and Sofia Kindh. "Offline vs. Online: Who buys where? A customer segmentation study of travel agencies." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18315.
Full textWang, Anna, and Ingemar Weiner. "Kommer den fysiska resebyrån att överleva? : En undersökning om konkurrensen mellan den fysiska och virtuella resebyrån." Thesis, Södertörns högskola, Institutionen för naturvetenskap, miljö och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30781.
Full textPurpose: The purpose of this essay is to examine why physical travel agencies still exist, and what the future looks like for those agencies since the technology's rapid growth. Method: This study is based on a qualitative methodology. Ten semi-structured interviews have been conducted for the empirical data. The interviews were held with various travel agencies located in Stockholm through personal meetings, telephone and e-mail. The travel agencies who participated in the interviews was; Jade Travel, Lotus Travel, Resevaruhuset, Resecity, Apollo, Ving, Nygren & Lind, Jorden Resor, BIG Travel and Globetrotter. Theoretical framework: The theories that have been used in this essay are consumer decision making, distribution channels, servicescape, the dynamics of the service encounter and the relationship between customer and travel agency. Conclusion: The physical travel agency has since the technology's development changed on a way that today's physical travel agencies evaluate the physical service meeting with the customer. Some physical agencies have decreased in number but the quality of service along with the skills and knowledge among employees of the travel agencies has increased, therefore to compete against other travel agencies and their virtual services, and to create a relationship with the consumers.
Lumyong, Rotjarek, and Suppalak Suksom. "Service Quality of Thai Travel Agency, Thailand Resor AB, in Sweden." Thesis, Mälardalen University, Mälardalen University, Mälardalen University, Mälardalen University, School of Sustainable Development of Society and Technology, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-7789.
Full textThe customers perceived all 5 SERVQUAL dimensions; tangibles, reliability, assurance, responstiveness, and empathy, pertaining service quality performance at low level when compared with their expectation. Thailand Resor AB should fulfill these 5 gaps and pay attention at assurance dimension concerning conveying trust and confidence because of the highest gap. The dimension of tangibles (equipment, physical facilities, etc.), empathy (ability to see through the customer’s eyes), responstiveness (willingness to help and provide prompt service), and reliability (doing what company have promised) were adjusted consequencely. The respondents highlighted the following key quality factors of their expectations; be treated with respect, be listened to and be dedicated attention, more friendly staffs, get the accoracy information. Some respondent have fuzzy expectations that he company have to further discover the real expectations by providing gauidance to their staffs to encourage them to ask questions.
Kim, Tae-Jun. "The current internet marketing status of Korean travel agency web sites." Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999kim.pdf.
Full textKangasmäki, Heini, and Maja Koskelainen. "How Important Is an Image? : Dutch Travel Agencies' Perception of Sweden as a Travel Destination." Thesis, Karlstad University, Division for Business and Economics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-59.
Full textNowadays, when the world feels smaller as a result of the increasing flow of information, the competition of tourism between countries is getting bigger. This has caused that the marketing of the country has become vital. It is important for the country to send out the right signals so that the tourists have the right image of a destination. Once the image has been created, it might be hard to change it.
Scandinavian Travel Agent AB is a company arranging different trips around Scandinavia. They work as incoming agent for foreign tour operators, which they help with different types of travel arrangements in Sweden, Norway, Denmark and Finland. Now they want to expand their business to other countries, and at the same time they want to identify how Sweden is seen as a tourist destination. We helped them with this by investigating travel agencies and tour operators in the Netherlands.
Our purpose with this thesis was to find out what kind of picture the Dutch travel agencies and tour operators have about Sweden. Furthermore, we wanted to know how the Dutch market looks like considering the trips to Sweden. To be able to analyze the phenomena of image we have taken closer look at the decision- making process, which was originally created by Mathieson and Wall (1984). It contains four areas (tourist profile, travel awareness, destination resources & characteristics and trip features) that have effect on the decision making process. Since we thought that image also has a big influence on the tourists’ decision, we chose to investigate that subject as well.
With the help of our theories we created two different questionnaires, one to Dutch travel agencies/ tour operators having Sweden as a travel destination, and one to Dutch travel agencies/tour operators not currently offering trips to Sweden. After receiving the answers we interpreted them together with our theories and we found out that the respondents have a correct image of the reality. Sweden’s nature with the forests, water and snow were some of the most common parts of their image. Stockholm was also a prominent feature together with beautiful and clean nature. Sweden was also seen as a modern and safe country with high quality. Some respondent also mentioned space, but it was not as common answer as we expected.
Regarding the image, we found out that an image handles both a person’s affective and cognitive images, which arises from many different sources and influences. After doing this research our believes, about the image as a part of the decision making process, were strengthened. Therefore we saw the need to change the already existing model.
Our suggestions to the Scandinavian Travel Agent AB, is to first contact the travel agencies/tour operators who are currently offering Sweden, since they seem to be most interested in expanding to Sweden. Among the other travel agencies/tour operators an interest has to be aroused. This can depend on the fact that companies with Sweden can see the demand and the opportunities better than the companies who do not have Sweden.
Zhu, Tao. "Cultural influence on visitors' perceived service quality of a Chinese travel agency /." free to MU campus, to others for purchase, 2004. http://wwwlib.umi.com/cr/mo/fullcit?p1426121.
Full textYang, Jie, and Yanfei Yan. "Customer Relationship in Tourism Industry : A case study of Swedish travel agency." Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-9912.
Full textBooks on the topic "Travel agency"
Dervaes, Claudine. Travel agency computerization. Tampa, Fl: Solitaire Publishing, 1994.
Find full textMcGuire, Margit E. The travel agency. Chicago, IL: Everyday Learning Corp., 1997.
Find full textThompson-Smith, Jeanie M. Travel agency guide to business travel. Albany, NY: Delmar, 1988.
Find full textPoynter, James M. Travel agency accounting procedures. Albany, NY: Delmar, 1991.
Find full textManual of travel agency practice. 2nd ed. Oxford: Butterworth-Heinemann, 1995.
Find full textManual of travel agency practice. 3rd ed. Boston, MA: Butterworth-Heinemann, 2003.
Find full textChristopher, William G. Starting a retail travel agency. [Washington, D.C.?]: U.S. Small Business Administration, Office of Business Development, 1986.
Find full textChristopher, William G. Starting a retail travel agency. [Washington, D.C.?]: U.S. Small Business Administration, Office of Business Development, 1988.
Find full textSyratt, Gwenda. Manual of travel agency practice. Oxford: Butterworth-Heinemann, 1992.
Find full textBennett, Marion. Information technology and travel agency. Reading: University of Reading Department of Geography, 1988.
Find full textBook chapters on the topic "Travel agency"
MacLean, Gerald M. "Captive Agency." In The Rise of Oriental Travel, 183–86. London: Palgrave Macmillan UK, 2004. http://dx.doi.org/10.1057/9780230511767_16.
Full textZhou, Zongqing. "Travel agency and tour operation." In Encyclopedia of Tourism, 1–3. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-01669-6_206-1.
Full textZhou, Zongqing. "Travel agency and tour operation." In Encyclopedia of Tourism, 967–69. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-01384-8_206.
Full textTicca, Anna-Claudia. "Managing multiactivity in a travel agency." In Multiactivity in Social Interaction, 191–223. Amsterdam: John Benjamins Publishing Company, 2014. http://dx.doi.org/10.1075/z.187.07tic.
Full textBigné, J. E., and L. Andreu. "Strategic Marketing in the Travel Agency Sector." In The International Marketing of Travel and Tourism, 263–98. London: Macmillan Education UK, 1999. http://dx.doi.org/10.1007/978-1-349-27486-4_11.
Full textSui, Qi, and Hai-yang Wang. "IPVita: An Intelligent Platform of Virtual Travel Agency." In Frontiers of WWW Research and Development - APWeb 2006, 1205–8. Berlin, Heidelberg: Springer Berlin Heidelberg, 2006. http://dx.doi.org/10.1007/11610113_136.
Full textRusu, Cristian, Federico Botella, Virginica Rusu, Silvana Roncagliolo, and Daniela Quiñones. "An Online Travel Agency Comparative Study: Heuristic Evaluators Perception." In Lecture Notes in Computer Science, 112–20. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-91521-0_9.
Full textPichpibul, Tantikorn. "Improving Vehicle Routing Decision for Travel Agency in Chonburi, Thailand." In Lecture Notes in Electrical Engineering, 251–58. Berlin, Heidelberg: Springer Berlin Heidelberg, 2015. http://dx.doi.org/10.1007/978-3-662-47200-2_28.
Full textOlivier, A. P. S. "The dissemination of information by means of travel agency extranets." In Information and Communication Technologies in Tourism 1998, 212–23. Vienna: Springer Vienna, 1998. http://dx.doi.org/10.1007/978-3-7091-7504-0_22.
Full textLijun, Xu. "Fuzzy Integrated Evaluation on the Product Quality of Travel Agency." In Information and Business Intelligence, 370–77. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-29087-9_57.
Full textConference papers on the topic "Travel agency"
Hui Li, Haiyang Wang, Zongmin Shang, and Yongquan Dong. "Virtual travel agency based on web services." In in Design (CSCWD). IEEE, 2008. http://dx.doi.org/10.1109/cscwd.2008.4537020.
Full textNasution, F. I. H., A. K. Khairunnisa, A. A. Menawan, L. Gobel, Fahmi Ardi, and M. Mujiya Ulkhaq. "Assessing Website Quality of Online Travel Agency." In ICDTE 2019: 2019 The 3rd International Conference on Digital Technology in Education. New York, NY, USA: ACM, 2019. http://dx.doi.org/10.1145/3369199.3369243.
Full textMescheryakova, Anna, and K. Volkova. "AUTOMATION SYSTEMS FOR TRAVEL AGENCIES." In Modern technologies and automation of production. FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov, 2022. http://dx.doi.org/10.34220/mtap2021_39-44.
Full textMaki, Yusaku, Satoshi Gondo, Tomoo Inoue, and Ken-Ichi Okada. "Travel Agency Desk Support System Using Interest Degree." In 2015 IEEE 29th International Conference on Advanced Information Networking and Applications (AINA). IEEE, 2015. http://dx.doi.org/10.1109/aina.2015.283.
Full textQi, Sui, and Wang Hai-yang. "Meta Service in Intelligent Platform of Virtual Travel Agency." In 2005 First International Conference on Semantics, Knowledge and Grid. IEEE, 2005. http://dx.doi.org/10.1109/skg.2005.89.
Full textLing, Liuyi, Xiaolong Guo, and Liang Liang. "Optimal Pricing Strategy of Hotel for Cooperative Travel Agency." In 2009 International Conference on Computational Intelligence and Software Engineering. IEEE, 2009. http://dx.doi.org/10.1109/cise.2009.5362585.
Full textSaid, Martriana, and Fani Nabilla. "Local Tourism Destination Content in Online Travel Agency Promotion." In – The Asian Conference on Language 2020. The International Academic Forum(IAFOR), 2020. http://dx.doi.org/10.22492/issn.2435-7030.2020.11.
Full textPet, Elena. "STUDY ON IMPACT OF TRAVEL AGENCY ON CONSUMER�S PURCHASE." In 15th International Multidisciplinary Scientific GeoConference SGEM2015. Stef92 Technology, 2015. http://dx.doi.org/10.5593/sgem2015/b53/s21.074.
Full textZhou, Ting, and Zhi-qing Yang. "Construction of Travel Agency Service System Based on Service Management." In 2011 International Conference on Management and Service Science (MASS 2011). IEEE, 2011. http://dx.doi.org/10.1109/icmss.2011.5998770.
Full textSantana, Clodomir J., Pedro Aguiar, and Carmelo J. A. Bastos-Filho. "Customer Segmentation in a Travel Agency Dataset using Clustering Algorithms." In 2018 IEEE Latin American Conference on Computational Intelligence (LA-CCI). IEEE, 2018. http://dx.doi.org/10.1109/la-cci.2018.8625252.
Full textReports on the topic "Travel agency"
Mahlberg, Justin, Yaguang Zhang, Sneha Jha, Jijo K. Mathew, Howell Li, Jairaj Desai, Woosung Kim, et al. Development of an Intelligent Snowplow Truck that Integrates Telematics Technology, Roadway Sensors, and Connected Vehicle. Purdue University, 2021. http://dx.doi.org/10.5703/1288284317355.
Full textNiles, John S., and J. M. Pogodzinski. Steps to Supplement Park-and-Ride Public Transit Access with Ride-and-Ride Shuttles. Mineta Transportation Institute, July 2021. http://dx.doi.org/10.31979/mti.2021.1950.
Full textLatané, Annah, Jean-Michel Voisard, and Alice Olive Brower. Senegal Farmer Networks Respond to COVID-19. RTI Press, June 2021. http://dx.doi.org/10.3768/rtipress.2021.rr.0045.2106.
Full textVan Horn, Kevin S. Complete and Infinite Traces: A Descriptive Model of Computing Agents. Fort Belvoir, VA: Defense Technical Information Center, January 1986. http://dx.doi.org/10.21236/ada442962.
Full textLi, Honglin. TRAIL: A Novel Therapeutic Agent for Prostate Cancer. Fort Belvoir, VA: Defense Technical Information Center, May 2002. http://dx.doi.org/10.21236/ada406826.
Full textLi, Honglin. TRAIL: A Novel Therapeutic Agent for Prostate Cancer. Fort Belvoir, VA: Defense Technical Information Center, May 2004. http://dx.doi.org/10.21236/ada427925.
Full textLi, Honglin. TRAIL: A Novel Therapeutic Agent for Prostate Cancer. Fort Belvoir, VA: Defense Technical Information Center, May 2003. http://dx.doi.org/10.21236/ada416484.
Full textJ. Richard Hess, Jacob J. Jacobson, Richard Nelson, and Carl Wolf. International Energy Agency (IEA) Task 40 ? Sustainable International Energy Trade: Securing Supply and Demand -- Country Report 2009 for the United States. Office of Scientific and Technical Information (OSTI), June 2009. http://dx.doi.org/10.2172/966157.
Full textJ. Richard Hess, Jacob J. Jacobson, Richard Nelson, and Carl Wolf. International Energy Agency (IEA) Task 40 ? Sustainable International Energy Trade: Securing Supply and Demand -- Country Report 2010 for the United States. Office of Scientific and Technical Information (OSTI), December 2011. http://dx.doi.org/10.2172/1035904.
Full textBraithwait, Samuel, Ricardo Rozemberg, and Jesica De Angelis. CARICOM Report: Progress and Challenges of The Integration Agenda. Inter-American Development Bank, December 2020. http://dx.doi.org/10.18235/0002912.
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