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1

Powell, Anna S. TQM and environmental management. New York, NY: Conference Board, 1995.

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2

Luthra, Sunil, Dixit Garg, Ashish Agarwal, and Sachin K. Mangla. Total Quality Management (TQM). Boca Raton : CRC Press, 2020. |: CRC Press, 2020. http://dx.doi.org/10.1201/9781003053156.

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3

TQM for purchasing management. New York: McGraw-Hill, 1993.

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4

Massachusetts. Commonwealth Quality Improvement Council. TQM Massachusetts. Boston, Mass: The Council, 1993.

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5

Beyond TQM. Chichester: J. Wiley & Sons, 1993.

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6

Saylor, James H. TQM field manual. New York: McGraw-Hill, 1992.

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7

Morehouse, Debra L. Essentials of TQM. Aldershot: Gower, 1996.

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8

Absolon, Peter. Risk management in TQM environment. Letchworth: Technical Communications, 1994.

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9

Powell, Anna S. TQM and supplier relationships. New York, N.Y: Conference Board, 1994.

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10

Aune, A. Teams and TQM. Hertfordshire, England: Technical Communications (Pub.), 1992.

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11

Cortada, James W. TQM for sales and marketing management. New York: McGraw-Hill, 1993.

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12

Johnson, Richard S. TQM: Management processes for quality operations. Milwaukee, Wis: ASQC Quality Press, 1993.

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13

E, Kemper Robert. Quality, TQC, TQM: A meta literature study. Lanham, Md: Scarecrow Press, 1997.

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14

Oddo, Francine. Putting the "T" in health care TQM: A model for integrated TQM. Methuen, Mass: Goal/QPC, 1992.

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15

Menon, H. G. TQM in new product manufacturing. New York: McGraw-Hill, 1992.

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16

TQM engineering handbook. New York: Marcel Dekker, 1997.

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17

Biech, Elaine. TQM for training. New York: McGraw-Hill, 1994.

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18

United States. General Accounting Office. General Government Division. TQM implementation at Labor. Washington, D.C: The Office, 1993.

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19

Office, General Accounting. TQM implementation at Transportation. Washington, D.C: The Office, 1993.

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20

United States. General Accounting Office. General Government Division. TQM implementation at GSA. Washington, D.C: The Office, 1993.

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21

Office, General Accounting. TQM implementation at Transportation. Washington, D.C: The Office, 1993.

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22

Division, United States General Accounting Office General Government. TQM implementation at Energy. Washington, D.C: The Office, 1993.

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23

United States. General Accounting Office. General Government Division. TQM implementation at EPA. Washington, D.C: The Office, 1993.

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24

United States. General Accounting Office. General Government Division. TQM implementation at Justice. Washington, D.C: The Office, 1993.

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25

United States. General Accounting Office. General Government Division. TQM implementation at Commerce. Washington, D.C: The Office, 1993.

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26

Division, United States General Accounting Office General Government. TQM implementation at Agriculture. Washington, D.C: The Office, 1993.

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27

Developing new products with TQM. New York: McGraw-Hill, 1994.

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28

Arcaro, Jerome S. TQM facilitator's guide. Boca Raton, Fla: St. Lucie Press, 1997.

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29

John, Macdonald. TQM: Does it always work? Letchworth, Hertfordshire, England: Technical Communications (Pub.), 1993.

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30

United States. General Accounting Office. General Government Division. TQM implementation at Interior. Washington, D.C: The Office, 1993.

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31

Cartin, T. J. Principles and practices of TQM. Milwaukee, Wis: ASQC Quality Press, 1993.

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32

TQM: Quality training practices. Milwaukee, Wis: ASQC Quality Press, 1993.

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33

Division, United States General Accounting Office General Government. TQM implementation at NASA. Washington, D.C: The Office, 1993.

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34

United States. General Accounting Office. General Government Division. TQM Implementation at HHS. Washington, D.C: The Office, 1993.

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35

Kimbler, D. L. TQM-based project planning. London: Chapman & Hall, 1997.

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36

Uehlinger, Kurt. TQM live: Unternehmenserfolge durch Total Quality Management. Kilchberg: SmartBooks, 1999.

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37

Cock, Christian De. TQM : the paradox of empowerment and conformance. Manchester: Manchester Business School, 1995.

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38

Swiss, James E. Adapting total quality management (TQM) to government. Washington: American Society for Public Administration, 1992.

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39

Management development and training: A TQM approach. Fort Worth: Dryden Press, 1996.

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40

Division, United States General Accounting Office General Government. TQM implementation in the Navy. Washington, D.C: The Office, 1993.

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41

United States. General Accounting Office. General Government Division. TQM implementation in the Navy. Washington, D.C: The Office, 1993.

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42

Arnold, Peter. Learning TQM by practicing TQM: Baldridge exercise in the MBA operations management course. Boston, MA: Boston University, School of Management, 1992.

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43

Saylor, James H. TQM simplified: A practical guide. 2nd ed. New York: McGraw-Hill, 1996.

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44

Anderson, John. Total quality management: Should unions buy into TQM ? Toronto, Ont: OFL, 1993.

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45

Division, United States General Accounting Office General Government. TQM implementation in the Army. Washington, D.C: The Office, 1993.

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46

United States. General Accounting Office. General Government Division. TQM implementation in Veterans Affairs. Washington, D.C: The Office, 1993.

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47

Kubal, Michael T. Engineered quality in construction: Partnering and TQM. New York: McGraw-Hill, 1994.

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48

United States. National Technical Information Service, ed. Federal TQM database users guide. Washington, D.C: The Network, 1991.

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49

Hoshin Kanri, policy deployment for successful TQM. Cambridge, Mass: Productivity Press, 1991.

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50

Akao, Yoji. Hoshin kanri: Policy deployment for successful TQM. Portland, Or: Productivity Press, 1991.

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