Journal articles on the topic 'Tourist experience'
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Ekici Cilkin, Remziye, and Beykan Cizel. "Tourist gazes through photographs." Journal of Vacation Marketing 28, no. 2 (October 22, 2021): 188–210. http://dx.doi.org/10.1177/13567667211038955.
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This article investigates the tourism experiences reflected on the photographs according to the tourist gaze theory. Tourists’ experiences are critically examined using the concept of the “romantic gaze” and “collective gaze.” Through qualitative, in-depth photo elicitation interviews (PEIs) guided by their own 185 photographs covering various tourist attractions in Kaleici (Antalya), results indicate similar and dissimilar tourism experiences between romantic and collective gaze. The experiences of tourists are categorized as tangible cultural heritage, intangible cultural heritage, natural heritage, atmosphere, contrast, living species, authenticity, emotion, sensory perception, interest, similarity, and touristic activities. While the feeling of curiosity, difference and interest, a sense of self-awareness, authenticity, and nostalgia are prominent in romantic gaze; tourists with a collective gaze reflect their group, friends, family, similarities and hedonistic feelings (entertainment, consumption, rest and interaction) to the photographs. The tourist gaze, which changes according to the society, social group, and historical period, is built on these differences. There is simply no universal experience that is always available to all tourists. In view of the results of this research, which aims to develop the theory about questioning the tourism experience, which is one of the most important issues for today's tourism marketers in practice through the tourist gaze, theoretical and policy implications are also discussed.
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Rhoden, Steven, and Maarja Kaaristo. "Mobile landscapes and transport tourism: the visual experience of mobility during cruises and coach tours." International Journal of Culture, Tourism and Hospitality Research 14, no. 3 (June 15, 2020): 307–19. http://dx.doi.org/10.1108/ijcthr-01-2020-0036.
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Purpose This study aims to analyze the visual aspects of transport tourists’ experience of mobility focusing on British cruise and coach tourists’ international travel experiences. Design/methodology/approach The qualitative data was collected using semi-structured in-depth interviews with coach and cruise tourists and analyzed using thematic analysis. Findings The visual experience of mobility (demonstrated in the paper by the example of cruises and coach tours) is critical in the formation of transport tourism experiences. The mobile tourist landscapes emerge from the interplay of the subjective experiences of particular modes of mobility (vehicle or vessel) and routes, whereby the two key visual elements are the changing scenery and views of everyday local life as experienced whilst traveling. Research limitations/implications The present study focuses particularly on the visual elements of passive transport tourism experiences. It does not account for other tourist activities nor does it study the experiences associated with active transport tourism. Future research could perform a holistic analysis of tourists’ experiences of transport in all its forms. Practical implications The findings point to the centrality of the experience of mobility in transport tourism experience. The following two key aspects of the experience emerged: the importance of variation of the scenery that the tourist consumes during their tour and a desire to observe mundane, everyday life elements of the destination, which should be taken into account by the tour operators and service providers in the route design and marketing. Originality/value Coach and cruise tourism are rarely analyzed together; this study demonstrates considerable parallels between the two in considering them as transport tourism, a mode of recreational activity where mobility is the central part of the tourist experience and should, therefore, be considered a tourist attraction in and of itself.
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Suyono, Bambang. "Analisis Kepuasan Wisatawan Telaga Sarangan Magetan Berdasarkan Tourism Experience." JURNAL EKOMAKS : Jurnal Ilmu Ekonomi, Manajemen, dan Akuntansi 9, no. 1 (May 10, 2020): 39–43. http://dx.doi.org/10.33319/jeko.v9i1.52.
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The research on the Analysis of Tourist Satisfaction of Lake Sarangan Magetan Based on Tourism Experience takes the object of tourists visiting the Sarangan Magetan Lake. This study aims to analyze tourist satisfaction after visiting Sarangan lake tourism objects based on tourism experience and knowing what attributes need to be improved to increase tourist satisfaction. Respondents in this study were tourists who visited the Telaga Sarangan tourist attraction, amounting to 70 people. While the data analysis technique in this study uses the Importance Performance Analysis. The research findings show that (1) Priority factors that need to be improved are novelty indicators with question items. I get new experiences after traveling in Sarangan Lake and (2) Factors that need to be maintained and improved such as comfortable traveling in Sarangan Magetan Lake, tourists feel comfortable and happy when visiting, get an unforgettable experience after visiting, get an unforgettable experience and get new experiences, the beautiful Sarangan Lake Magetan tourist attractions, feel amazed at its beauty. Keywords—: tourist satisfaction; tourism experience.
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Dodds, Rachel. "The tourist experience life cycle: a perspective article." Tourism Review 75, no. 1 (August 28, 2019): 216–20. http://dx.doi.org/10.1108/tr-05-2019-0163.
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Purpose The purpose of this paper is to review the past literature of the tourist experience and propose a new model of behavior. Design/methodology/approach It is proposed that understanding of the visitors experience from a development standpoint may be useful in understanding how tourism destinations or indeed products may be experienced so differently. Therefore, a tourist experience life cycle has been put forth as a model. Findings This model may help to outline how tourists, like destinations, also go through a life cycle. The implications may help destinations better understand the different motivations of their visitors. Originality/value While the literature has discussed the tourism experience and how the customer experience has changed, there has been little focus on the longitudinal development of how the actual tourist experiences a destination.
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Xu, Li, Jie Zhang, and Zhenghu Nie. "Role of Cultural Tendency and Involvement in Heritage Tourism Experience: Developing a Cultural Tourism Tendency–Involvement–Experience (TIE) Model." Land 11, no. 3 (March 2, 2022): 370. http://dx.doi.org/10.3390/land11030370.
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Tourists’ attitudes, especially when searching with a cultural tendency, can influence the tourism experience in cultural heritage tourism. Based on the cultural contact theory and tourist involvement theory, we try to reveal the tie or the relationship between local culture and tourism. Here, we define cultural tendency as the extent to which tourists positively intend to learn about the culture of the destination. Then, we examined the roles of cultural tendency, involvement, tourist experience, and satisfaction in heritage tourism and proposed a tendency–involvement–experience (TIE) model. Using a questionnaire with tourists in Mogao Caves, a world heritage site, we found that cultural tendency through involvement enhanced tourism experience and satisfaction. Moreover, the tendency of different cultures had various effects on tourists’ experiences. Prior knowledge did not play a moderating role on the relationship among cultural tendency and involvement. The findings underscore the importance of cultural tendency in creating experiences, and heritage tourism must address tourists’ preferences for a better experience.
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Li, Li, Yaoming Zhuang, Yanpeng Gao, and Shasha Li. "One Man’s Trash Is Another Man’s Treasure: Negative Experiences of Tourists with Different Satisfaction Levels." Sustainability 14, no. 23 (November 30, 2022): 15964. http://dx.doi.org/10.3390/su142315964.
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From a postmodernist perspective, tourist experience is a subjective construct related to numerous aspects. Tourists can generate either positive or negative emotions from their experiences, and negative experiences are not exclusive to satisfied tourists. This study analyzes the negative experiences of tourists with different satisfaction levels. Lijiang Old Town was chosen to conduct the case study. A computer-assisted content analysis method was used to identify and analyze the negative experience themes. The attitudes of tourists with different satisfaction levels towards these themes are discussed. The results indicate that people understand the meaning and value of a destination uniquely. The main negative experience themes of Lijiang Old Town include touristy aspects, commercialization, lack of authenticity, and the ease of getting lost. Tourists with different satisfaction levels share these negative comments, while their perceptions and attitudes of each theme are quite different. Tourists have a similar perception of “commercialization” and “lack of authenticity” in Lijiang. Tourists with low satisfaction complain about the experience brought by “touristy” and “easy to get lost”, while highly satisfied tourists appreciate the similar experiences. “One man’s trash is another man’s treasure” is a common phenomenon in the tourism context. This study enhances the personalization attribute of tourist experience. The negative feedbacks of tourists should be dealt with according to the specific situation.
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H N, Vidya. "Virutal Reality Tourism - Exploring New Possibilities Amid Covid-19 Pandemic." Shanlax International Journal of Arts, Science and Humanities 8, S1-Feb (February 6, 2021): 230–34. http://dx.doi.org/10.34293/sijash.v8is1-feb.3957.
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This paper explores the tourism trends emerging in post COVID- world. This pandemic was conscientious for an abrupt transformation in the way world travelled. This impulsive impediment in the tourism and hospitality industry was not only unconstructive to the growth of the industry but the imminent influences on future tourism are also looking dim and muted. Virtual Reality has emerged as a new innovative approach to attract viewers though providing them a virtual experience of tourism a tour destination with enhanced technological version. Virtual reality is the new normal in the digital world. People are slowly gaining access to digital tourism experiences through Virtual Reality tourism concept. The increase in virtual reality tourism trend is most welcome thing globally. This trend capitalizes on the use of technology to make viewers experience a touring destination. It includes Virtual Reality tours through which a tourist or viewer can experience a tourist destination, hotel interiors, restaurant interiors, outdoor tourist attractions, shopping sites, archaeological inputs, museums, etc sitting in home. This viewer is made to experience complete visit of the destination through VR head gears and comply with his aspirations of touring. Without being physically present on the tourist site a viewer can become a tourist and see all sites as naturally as a tourister. But this usage of technology driven virtual reality tools are challenged by several factors.
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Golja, Tea, and Morena Paulišić. "Managing-technology enhanced tourist experience." Management 26, no. 1 (June 30, 2021): 63–95. http://dx.doi.org/10.30924/mjcmi.26.1.5.
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Many of the recent research studies in tourist behavior pointed to the fact that contemporary tourists, particularly millennials, are very prone to innovative experiences and enjoy co-creating the tourist experience. Technological advancements drive changes in the way tourists experience their vacation and have transferred power to the tourists in terms of decision-making. Scattered hotels bring back life into empty and abandoned homes in the old parts of the city. They boost the trickle-down effect on the local economy, contribute to the revival of villages and old parts of the town, preservation of the local culture and identity of the place, and minimization of negative social and ecological impacts of over-tourism. With the implementation of innovative technological solutions, customized to such particular accommodation establishments and the ecosystem of the tourist destination, this product would be able to modify the complete nature of the tourism experience. In this paper, the authors aim to explore how technology reinvigorates creativity and boosts destinations’ innovativeness and competitiveness by enriching the overall customer experience and by creating ecosystems in which tourism contributes to sustainable development. Technological advancements that can unlock innovation potential in scattered hotels are presented, as well as perceptions of tourism suppliers on personalized experiences, boosted with technological innovations. Factors hampering innovation are identified, as well as other important obstacles in delivering such services (financing, cooperation with other stakeholders, uncertain demand, etc.). From a possible functional angle, this study presents significant implications for small entrepreneurs – experience providers in horizontally developed accommodation structures, as well as destination managers and all levels of government.
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Liu, Ligang, Yang Zhou, and Xiao Sun. "The Impact of the Wellness Tourism Experience on Tourist Well-Being: The Mediating Role of Tourist Satisfaction." Sustainability 15, no. 3 (January 18, 2023): 1872. http://dx.doi.org/10.3390/su15031872.
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On the basis of the bottom-up spillover theory, this study explores the influence of the wellness tourism experience on tourists’ well-being. Considering wellness tourists as the research participants, tourist satisfaction, gender, and age were selected as the mediating and moderating variables, respectively, to study the mechanism between the wellness tourism experience and tourist well-being. A questionnaire survey was sent to 445 participants who engaged in wellness tourism in China, and an empirical analysis was conducted using the structural equation model. The results showed that the entertainment, esthetic, and escape experience of wellness tourism can significantly affect tourists’ hedonic and eudaimonic well-being. Tourist satisfaction, as a mediating variable, can enhance the positive impact of the wellness tourism experience on tourist well-being. Moreover, gender and age have a significant moderating effect on the relationship among wellness tourism experience, tourist satisfaction, and tourist well-being. This study enriches the current scholarship in the fields of the wellness tourism experience and tourist well-being and provides a theoretical basis and scientific decision-making reference for wellness tourism enterprises and tourism management departments.
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Williams, Helena A., Robert L. Williams Jr., and Maktoba Omar. "Experiencing-the-Experience: An Examination of the Significance of Infrastructure, Co-creation and Co-branding within the Transnational Gastronomic Tourism Industry." TRANSNATIONAL MARKETING JOURNAL 2, no. 1 (May 31, 2014): 21–37. http://dx.doi.org/10.33182/tmj.v2i1.415.
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This paper examines infrastructure considerations and the significance of co-creation and co-branding within the Culinary Transnational Gastronomic Tourism Industry. Gastronomic Tourists crave hands-on immersion into regional food cultures. For the gastro-tourist, where experiencing-the-experience is paramount - the easier it is to find and access safe, memorable food-related activities - the quicker tourism on-the-whole will benefit. The industry has recognized the growing potential for this market niche, yet what’s currently available through traditional tourist venues seems lacking. This paper discusses impact factors for both tourists and hosts during three stages of touring – Communication & Planning; Logistics; The Experience. It concludes by proposing that only when the Tourist Industry emulates early culinary tourist innovators; co-creates, co-brands, and logistically supports rich, authentic, memorable gastro-experiences on a wider scale; and embraces transnational practices, will the true economic and social impact of this target market of lucrative spenders begin to be realized across the globe.
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Azis, Nasir, Muslim Amin, Syafruddin Chan, and Cut Aprilia. "How smart tourism technologies affect tourist destination loyalty." Journal of Hospitality and Tourism Technology 11, no. 4 (October 7, 2020): 603–25. http://dx.doi.org/10.1108/jhtt-01-2020-0005.
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Purpose The purpose of this study is to investigate how smart tourism technologies and memorable tourism experiences affect tourist satisfaction and tourist destination loyalty. Design/methodology/approach A total of 600 questionnaires were distributed, 360 were returned (60% response rate) and a covariance-based structural equation modeling technique was used to test the hypotheses. Findings The results of this study explain that smart tourism technologies and memorable tourism experiences play essential roles in enhancing tourist satisfaction and tourist destination loyalty. Practical implications This study specifies that tourists have pleasant memories and are satisfied at a tourist destination; as a result, they are more likely to revisit and recommend a tourist destination to their friends, family and other tourists. If a tourist has a negative experience with smart city info-structure facilities, a tourist might reach an overall conclusion to not revisit or recommend the location to other tourists. Originality/value This study provides empirical evidence to support the importance of smart tourism technologies and memorable tourism experiences in enhancing tourist satisfaction and tourist destination loyalty.
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Obradović, Sanja, Vladimir Stojanović, Aleksandra Tešin, Ivan Šećerov, Milana Pantelić, and Dragan Dolinaj. "Memorable Tourist Experiences in National Parks: Impacts on Future Intentions and Environmentally Responsible Behavior." Sustainability 15, no. 1 (December 28, 2022): 547. http://dx.doi.org/10.3390/su15010547.
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This study aims to investigate how national parks, identified as remarkable and, therefore, worthy of the trip, are visited and experienced. The main objective of this study was to explore the influence of memorable tourism experiences on environmentally responsible behavior, satisfaction, and behavioral intentions as its outcome. By giving an account of how national parks may be experienced by nature-based tourists, its main focus is on the concept of memorable nature-based tourist experience (MNBTE). The data for this research were collected through a survey from tourists visiting national parks in Serbia. The results demonstrate the significance of MNBTE as an important relationship mediator. The study’s key contributions are the extension of the memorable tourism experience construct and the inclusion of tourist satisfaction, intention to revisit, recommend, share the experience, and the environmental responsibility of tourists. Practical implications and potential future research approaches are also highlighted in the conclusion.
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Shelemetieva, Tetiana, and Serhii Bulatov. "Activities of Tourist Information Centers: World Experience and Domestic Practice." Herald of the Economic Sciences of Ukraine, no. 2(37) (December 23, 2019): 205–11. http://dx.doi.org/10.37405/1729-7206.2019.2(37).205-211.
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The article substantiates the need to create tourist information centers in Ukraine as one of the important tools of information support for the development of modern tourism and the promotion of a national tourism product. The success of the tourism industry in Ukraine in the context of the formation of a global information space is largely determined by the effectiveness of information support for the tourism sector. It is noted that an important task of the policy of local authorities in tourism management is to improve the information support of this process, since without advertising and information that attracts consumers of certain services, the development of tourist and recreational activities is impossible. The activity of the TIC is extremely important for destinations with a significant share of independent tourists, because, in this case, they are the main centers for the provision of information services. The essence of the concept of “tourist information center” is revealed and its main tasks are defined. It was noted that the tourist information center is an important tool of the tourist infrastructure, with the help of which tourists and other tourism entities have the opportunity to receive complete tourist information and advisory services on tourism activities in the area and beyond. The TIC can provide information support to the system of state regulation and tourism management in the region, since it is necessary to constantly update the regulatory and informational and analytical framework that provides effective management of the development of tourism and resorts. The following goals of creating tourist information centers in Ukraine are proposed: promoting the development of domestic tourism; providing information to local and foreign tourists and tourist organizations; promoting cooperation between tourism organizations of the city; conducting trainings and seminars for specialists in the field of tourism; development of tourist opportunities of the city; attracting more tourists to the area; improving the competitive advantages of the area by improving the tourism infrastructure; replenishment of the local budget due to taxation of tourism business entities; rational use of tourist and recreational resources of the area; attracting investment in the tourism business; creating a positive international image and popularizing tourist areas. The world experience of organizational and economic aspects of the activity of tourist information centers is investigated. In the developed tourist countries of the world, an extensive modern network of tourist infrastructure institutions, which includes information centers, is successfully operating. Such establishments allow tourists to receive the necessary tourist information and advisory services on tourist destinations. In the USA, each state has its own tourist information centers. The “Hospitality Center” is a recreation area, including a center for visitors, they are funded by local taxes included in each bed. In South America, the most active tourist information centers operate in Peru. Free centers provide tourist information and assistance for domestic and foreign tourists. Information includes monuments and recommended itineraries. In Australia, most visitor centers are run by local or state authorities, and in some cases by the Tourism Operators Association on behalf of the government. These information centers provide services such as housing selection and booking tours (automobile, air, bus, rail). They are the first link in acquaintance of a visitor with a city or region. The practice of the work of tourist information centers in Ukraine is considered and a list of them is compiled. It is noted that today tourist information centers have been created in most regions of Ukraine and in small cities of the Western region of Ukraine. Keywords tourist information center, world experience, domestic practice, creation goals, objectives, activity results.
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Seran, Agustinus Nahak, Domingas R. da C. Ximenes, Margaretta Evy M. D. Da Silva, and Estanislau De Sousa Saldanha. "The Impact of Tourist Experience Quality and Involvement on Tourist Recommendation Intention: Evidence From Ramelau Mountain as Tourist Destination in Timor-Leste." Timor Leste Journal of Business and Management 3 (September 30, 2021): 24–31. http://dx.doi.org/10.51703/bm.v3i1.39.
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This study aims to test a model linking tourist experience quality, involvement and recommendation intention. The data was collected from 397 tourists as respondents used a five scale likert questionnaires, and SMART-PLS 3.1 was used for data analysis. The result of this research showed that tourist experience quality and involvement positively and significantly influenced on tourist recommendation intention. This study enriches the empirical debates on tourist experience quality, involvement and recommendation intention in emergent tourist destination. Study also provides insight description to the government and tourism industry to improve Ramelau Mountain as tourism destination by providing memorable experience quality and tourism engagement to enhance tourists to revisit and recommend to the other potential tourists to visit Ramelau Mountain.
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Prentice, Catherine. "Enhancing the tourist experience with emotional intelligence." Tourism Review 75, no. 5 (February 5, 2020): 733–44. http://dx.doi.org/10.1108/tr-06-2019-0254.
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Purpose This paper aims to discuss how emotional intelligence (EI) can be incorporated into the tourism sector to enhance the tourist experience through managing the service encounter between tourism service representatives and tourists. Design/methodology/approach A review of the relevant literature on EI and tourism is undertaken to understand the link between EI and tourist experience. The paper begins by explaining the evolution and conceptualisations of EI and discusses its empirical evidence in various contexts. Findings EI is proposed to be incepted into the tourism context through its influence on the service encounter between tourism service representatives and tourists. The service encounter is diagnosed as being emotionally charged through discussing tourism offerings, emotional labour performance and tourist attributions. Originality/value This paper provides a fresh look into the link between EI and tourism service encounters and suggests the application of EI into the tourism context to enhance the tourist experience.
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Chen, Lu. "Chinese Visitors in the Tourist Bubble: Exploring the Seoul Destination Experience Using Q Method." Journal of Innovation and Social Science Research 8, no. 9 (September 30, 2021): 6–28. http://dx.doi.org/10.53469/jissr.2021.08(09).03.
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With the acceleration of globalization, international tourism has developed rapidly, especially in Seoul. Tourist bubble phenomenon appears with the development of international tourism. The term “tourist bubble” was originally proposed by Cohen, which conceptualized as the “protective walls” to reduce strangeness when tourist encounter a new environment and create a psychological space. The tourist bubble comprises a concentrated geographic area of tourist-oriented facilities and attractions, which is separated from its surrounding environment by spatially or psychologically created boundaries. Many studies focus more on the classification and formation process of the tourist bubble, but rarely involve tourists’ perception of tourist bubbles and the destination experience of tourists in the tourist bubble. Therefore, in this paper, it used Chinese tourists traveling in the tourist bubble of Seoul as a case to analyze the perception of international tourists on the tourist bubble phenomenon and the destination experience of tourists. It classified 5 types of Chinese tourists to identify their experience in Seoul. By using Q methodology, a technique designed for the systematic study of subjectivity in terms of beliefs, opinions, and attitudes, to find the subjectivity of Chinese tourists in the tourist bubble. It aims to provide reasonable tourism planning suggestions that how to make use of the tourist bubble phenomenon to make better tourism marketing for the Korean international tourism market.
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Juliana, Sabrina Oktaria Sihombing, and Ferdi Antonio. "What Drives Memorable Rural Tourism Experience: Evidence from Indonesian Travelers." International Journal of Sustainable Development and Planning 17, no. 8 (December 30, 2022): 2401–11. http://dx.doi.org/10.18280/ijsdp.170807.
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This study aimed to examine the effect of Arousal on Memorable rural Tourism Experiences and social media trip sharing experiences that can moderate memorable rural tourism experiences and tourist behavioral intention. This research is quantitative research with SEM-PLS software. The technique of data collection is done by the survey method. The instrument for data collection is in the form of a questionnaire distributed online to 470 tourists who have visited tourist villages in Indonesia at least once a year. The results showed that all hypotheses could be accepted. The arousal variable significantly and positively affects the Memorable Tourism Experience. Authenticity, Entertainment, and Escapism variables significantly and positively affect Arousal. Memorable rural tourism experience variables significantly and positively affect Tourist Behavioral Intention, memorable rural tourism experience, and behavioral intention moderated by social media trip sharing experiences. The results of the study have implications for consideration for increasing sustainable tourism. As for the planning and development strategy of the domestic tourism industry, we can create sensational experiences and introduce sustainable travel themes to stimulate the desire for in-depth travel and to live in tourist destinations.
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Muhammad, Ardiansyah, Siti Aisjah, and Ainur Rofiq. "PENILAIAN MEMORABLE TOURISM EXPERIENCE SEBAGAI FAKTOR PENENTU DAYA SAING DESTINASI WISATA DENGAN MENGGUNAKAN PENDEKATAN RAPID APPRAISAL (RAP)." MIX: JURNAL ILMIAH MANAJEMEN 8, no. 2 (July 12, 2018): 272. http://dx.doi.org/10.22441/mix.2018.v8i2.006.
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Abstract. The purpose of this study is to describe the assessment of competitiveness of tourist destinations through memorable tourism experience as a factor determining the competitiveness of tourist destinations. This study also aims to assess the competitiveness of Banyuwangi based on through memorable tourism experience provided to tourists. Sample in this study were 96 tourists. Sampling technique used was snowball sampling. Rapid Appraisal (RAP) approach is used as a tool to analyze the competitiveness of tourist destinations. The Rapid Appraisal (RAP) in thid research called Rapid Appraisal for Tourism Destination Competitiveness (RAP-TDC). RAPTDC consists of 3 statistical analyzes: Multidimensional Scalling, Montecarlo, and Jacknife. The results showed that Banyuwangi has a good competitiveness based on memorable tourism experience given to tourists. Novelty is an attribute of memorable tourism experience that has the greatest role in influencing the assessment of tourists to tourist destinations. The uniqueness of the travel experience is the most important indicator in shaping the novelty of the experience in the tour.
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Setiawan, Rahyuniati, and Deri Alan Kurniawan. "Analisis Tourist Experience Terhadap Revisit Intention pada Objek Wisata Air Panas Se Kabupaten Garut." Business Innovation and Entrepreneurship Journal 1, no. 3 (November 30, 2019): 175–80. http://dx.doi.org/10.35899/biej.v1i3.70.
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Tourist satisfaction is formed because of the experience felt by consumers after using the proposed products and services, giving rise to good value. The reputation of the region as a tourist destination must increase growth of the purpose of return visits for tourists is important for tourism managers so that marketing strategies are on target and effective. The diversity of tourist objects and and abundant natural tourist attractions such as cultural arts, historical tourism, shopping tourism and native crafts of the region have great importance to provide the best tourist experience for tourists so that it can be seen in the intention to re-visit. Tours on the experience for tourists or tourists. The research objectives of the analysis of tourist experiences on the intention to revisit hot air baths in Garut, consist of : (1) to obtain findings about the experience of tourists in hot air baths in Garut (2) to look for findings on the purpose of a return visit in hot air bathing attractions in Garut (3) to get a visit experience related to the intention to re-visit hot spring bathing attractions in Garut. While the research design that will be used is a systematic random sample and the type of sample used is a mobile population. By determining the respondent, determine the place as a check point, determine the time, and then ask for approval to be given a questionnaire. Questionnaires were measured using a Likert scale (ranking summary) each scale had 7 categories.
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Tunjungsari, Komang Ratih, and Dika Pranadipa Koeswiryono. "Local Cuisine and Tourists Experience in Bali Through Social Media Practices." Journal of Business on Hospitality and Tourism 4, no. 1 (July 30, 2018): 89. http://dx.doi.org/10.22334/jbhost.v4i1.104.
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Balinese local cuisine has enriched the culinary dictionary for tourists who want to experience the culture and heritage of Bali. Popularity of tourist destination nowadays can be defined by the popularity of the local cuisine as the tourist image brand and image. The purpose of this article is to describe the involvement of local cuisine gradually in tourist experience quality as the integral part of food tourism in Bali. In aims of determining the tourists’ experience in seeking local cuisine and the perception of Balinese local cuisine, specifically nasi campur Bali and ayam betutu in creating food tourism in Bali. In order to develop the exploratory study, the author using exploratory descriptive methodology in this small-scale research. This study is just a beginning and an introduction to the food tourism in Bali although the practices has been experienced long ago before it is written in hospitality literature like nowadays. Keywords: local cuisine, holiday experience, food tourism, social media
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Nikolić, Jovana. "The concept of place in literary tourism." Turisticko poslovanje, no. 29 (2022): 27–36. http://dx.doi.org/10.5937/turpos0-37021.
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The aim of this paper is to depict how the concept of place is presented and interpreted in literary tourism. Drawing upon the poststructuralist and postmodern theories of culture and tourism the paper will explore the relation between the literary places and tourists. In other words, the paper examines how the literary places influence visitors' experiences of certain places and how the visitors assign meanings to the fictional places which exist in the real world and vice-versa (the real places which also exist in the world of fiction). In the context of literary tourism the boundaries between the fictional and non-fictional worlds are inevitably blurred in the tourist's experience. The tourist becomes the active creator of both, the potential tourist offer and the authentic experience which is personal and subjective. In order to create the appropriate tourist offer to the bibliophiles it is of the utmost importance to understand the way visitors experience such places. In order for the literary place to become popular it is necessary to include several factors including the creative act of the visitor.
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Prentice, Catherine. "Emotional intelligence and tourist experience: a perspective article." Tourism Review 75, no. 1 (August 28, 2019): 52–55. http://dx.doi.org/10.1108/tr-06-2019-0243.
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Purpose This paper aims to discuss how emotional intelligence can be incorporated into the tourism sector to enhance tourist experience. Design/methodology/approach The paper reviews and synthetises current research on emotional intelligence and tourism research. Findings Emotional intelligence is proposed to be incepted into the tourism context through its influence on the service encounter between tourism service representatives and tourists. Originality/value The paper provides a fresh view on tourist experience and suggests applying emotional intelligence into the tourism context to enhance tourist experience.
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Dias, Sónia, and Victor Alves Afonso. "Impact of Mobile Applications in Changing the Tourist Experience." European Journal of Tourism, Hospitality and Recreation 11, no. 1 (December 1, 2021): 113–20. http://dx.doi.org/10.2478/ejthr-2021-0011.
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Abstract This exploratory study investigates the impact of technology on the tourist experience. This research analyzed the effect of new technologies on the behaviour of new tourism consumers, the importance of mobile technology in the tourism industry, and the phenomenon of mobile tourism in the change of the tourism experience. It also studied the spillover effect that these changes have had on the use of mobile applications in tourism, trying to understand their impact on the tourism experience. A quantitative and qualitative analysis supported this investigation through a survey of 110 Portuguese tourists using applications and two interviews with administrators of mobile application development companies, and, finally, through the analysis of four case studies. The main conclusion is that smartphones and mobile travel applications can substantially alter the tourist experience. Tourists assume that smartphones have motivated changes in the activities and emotions experienced, especially in social applications that allow them to maintain contact with their friends and families and increase security levels.
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Rahmawati, Rahmawati, Tetra Hidayati, and Gusti Noorlitaria Achmad. "Experience Quality as the Key to Successful Halal Tourism Development." Tourism and Sustainable Development Review 3, no. 1 (March 29, 2022): 1–19. http://dx.doi.org/10.31098/tsdr.v3i1.57.
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Lombok has become Indonesia’s mainstay halal tourist destination; they proved Lombok won the highest score in the GMTI and IMTI surveys. The label as the best halal tourist destination must be a competitive advantage that can attract Muslim tourists to visit Lombok. This study seeks to explain the effect of the variables Halal Tourism Index, Tourist Satisfaction, Tourist Experience Quality on Revisit Intention. This study took domestic Muslim tourist respondents aged between 17 to 60 years who had visited Lombok in the last 3 years. With 87 respondents, it processed the data using PLS-SEM. We know the results of the hypothesis test that the Halal tourism index has no effect on tourist satisfaction and revisit intention; the Halal tourism index has a significant effect on Tourist Experience quality. While the Tourist Experience quality variable has a significant effect on tourist satisfaction and revisit intention, and tourist satisfaction influences revisit intention. The limitation of this research is that respondents are not evenly distributed to all regions of Indonesia, and the number is only 87 respondents. This study revealed that the key factor in making domestic Muslim tourists satisfied and intend to visit Lombok is Experience quality.
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Tarigan, Miska Irani, Arlina Nurbaity Lubis, Endang Sulistya Rini, and Beby Karina Fawzeea Sembiring. "Antecedents of destination brand experience." Journal of Sustainable Tourism and Entrepreneurship 1, no. 4 (June 30, 2020): 293–303. http://dx.doi.org/10.35912/joste.v1i4.428.
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Purpose: The tourism sector is the leading sector for Indonesia's foreign exchange earnings. The Indonesian government has established six National Tourism Strategy Areas, including Lake Toba, North Sumatra. Development in the Lake Toba tourist area has been carried out, but it does not automatically bring tourists to visit the Lake Toba Tourism Area. The researcher intended to know the factors of the tourist brand experience in Lake Toba. Therefore, this study aims to confirm the factors obtained from a literature study. Research methodology: The research methodology used is a qualitative study, namely Focus Group Discussion. Participants in the Focus Group Discussion are Government Representatives, Tour Guides, Travel Agencies, and domestic tourists' representatives. Results: The study results should add to the Tourist Self-expression as a new precursor to the destination brand experience. Limitation: The study did not involve hospitality and other relevant governments to gain a broader perspective. Contribution: The results of this study hope to contribute to references for tourism marketing. Keywords: Brand experience, Destination branding, Tourism marketing, Lake Toba
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Upadhyay, Prakash. "Tourist-Host Interactions and Tourism Experiences: A Study of Tourism Experiences and Effects in Sikles, Nepal." Gaze: Journal of Tourism and Hospitality 11, no. 1 (January 1, 2020): 81–106. http://dx.doi.org/10.3126/gaze.v11i1.26619.
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It is necessary to create a positive interaction between host and tourist for achieving and maintaining sustainable tourism in a destination. The quality and frequency of interaction between tourist and resident contributes to tourists’ experience, perception of the visited destination, local socio-cultural and environmental status, and acceptance and tolerance of tourists by residents. The key objective of this study is to examine the international tourist experiences, interaction with residents, and the social, cultural and environmental effects of tourism in the host community of Sikles. The research was conducted among 50 international tourist visiting Sikles during January, 2019. The results shows that village tourism of Sikles is a phenomenon representing nature conservation, adventure, life style, experience and above all benefit to the local people. Foreign tourist visited Sikles for adventure-trekking, relaxes and rest and their expectations were fulfilled during their visit, and there prevails a jovial relationship between tourist and host with a broad spectrum of tourism experiences and impact on local community. However, tourism as a global phenomenon has brought both positive and negative impacts on economic, environmental and social lives which are crucial for leading changes and revitalization of local society, culture and economy of Sikles. Indigenous Gurung culture has become more differentiated and the forces of tourism are strong enough to influence every spheres of local life. But, the effervescent interaction between tourist and host, experiences, perspicacity of jovial relations, the budding social, cultural and environmental challenges has amplified the awareness of both tourist and host for sustainable eco-friendly tourism.
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RAHMIATI, Filda, Mohammed Hariri BAKRI, and Fu SHUYUAN. "ASSESSMENT OF TRIP EXPERIENCE FROM CHINESE TOURISTS’ PERSPECTIVES ON INDONESIA TOURISM." GeoJournal of Tourism and Geosites 38, no. 4 (December 31, 2021): 1083–88. http://dx.doi.org/10.30892/gtg.38413-747.
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With China's rapid economic growth and improved standard of living, travel and tourism are increasingly becoming the first choices for vacation activities. The purpose of this research is to assess the trip experience on destination loyalty through tourist satisfaction of Chinese tourists who visited Indonesia tourism. The quantitative research method was used and the primary data collected using questionnaire to 158 respondents of Chinese tourists who visited Indonesia analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The study indicates that 6 of the 7 hypotheses are accepted. As a result, accommodation mediated by tourist satisfaction has no significant effect on destination loyalty. The impact of trip experience on destination loyalty mediated by tourist satisfaction accounted for 64.4 percent. This study demonstrates how Chinese tourists evaluate their trip experiences of Indonesia tourism. Transportation was discovered to have the greatest impact, whereas need to be improved in order to create destination loyalty.
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Cheng, Zhenfeng, and Xin Chen. "The Effect of Tourism Experience on Tourists’ Environmentally Responsible Behavior at Cultural Heritage Sites: The Mediating Role of Cultural Attachment." Sustainability 14, no. 1 (January 5, 2022): 565. http://dx.doi.org/10.3390/su14010565.
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With the rapid development of tourism and the explosive growth of tourist arrivals, the destructive effects of tourist activities on the ecological environment of tourist destinations are becoming increasingly severe, seriously restricting the sustainable development of these destinations. As one of the most important types of current tourist destinations, cultural heritage sites are in urgent need of a well-protected ecological environment. Environmental protection has already become an important task for their sustainable development. The behavior of tourists during visits, which plays a central role in tourist activities, has gradually become a key factor affecting the environment of tourist destinations. Therefore, approaches to effectively identify the mechanisms underpinning tourists’ environmentally responsible behavior have become a focus of both theoretical and practical domains. Based on a stimulus-organism-response (S-O-R) theoretical framework, our study established a mediation model based on cultural attachments, and explored the mechanisms affecting how cognitive, emotional, and cultural experiences influence tourists’ environmentally responsible behavior. The experience-attachment-behavior transmission mechanism was also considered. A structural equation model was applied to empirically test the 588 pieces of data collected from tourists involved in heritage tourism. The test results show that the cognitive, emotional, and cultural experiences delivered from tourist destinations of cultural heritage, positively affected tourists’ environmentally responsible behavior. Cultural attachment plays a partially mediating role between cognitive, emotional, cultural experiences and tourists’ environmentally responsible behavior. These study results not only support theoretical research on the relationship between tourism experiences and tourists’ environmentally responsible behavior, but also indicate the effective driving pathways of tourists’ environmentally responsible behavior at the practical level. As such, this research provides both theoretical reference and practical guidance for the sustainable development of tourist destinations with diverse cultural heritages.
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Vespestad, May, and Mehmet Mehmetoglu. "The relationship between tourist nationality, cultural orientation and nature-based tourism experiences." European Journal of Tourism Research 3, no. 2 (October 1, 2010): 87–104. http://dx.doi.org/10.54055/ejtr.v3i2.50.
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This study sets out to explore how tourist nationalities with dissimilar cultural orientation differ in their evaluation of nature-based tourism experiences. For this purpose 679 tourists in Norway responded to a questionnaire on nature-based tourism experiences. Furthermore, 20 nationalities are segmented along a collectivism-individualism continuum (C-I-C). The resulting segments are then compared based on their perception of an overall nature-based tourism experience, which in this study is operationalized in terms of three dimensions; experience, motive and activity. The results show segments that can be divided into high individualism and high collectivism (and a mid- segment). The segments diverge significantly on the evaluation of the overall nature-based tourism experience. For instance, the collectivistic tourist nationalities place more importance on entertainment, whereas individualistic tourist nationalities emphasize nature, and more frequently participate in hiking. Additionally, theoretical and practical implications are discussed.
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Zainol, Noor Azimin, Eshaby Mustafa, and Averyl Tony Willibrod. "MUSLIM TOURISTS’ FOOD AND BEVERAGE NEEDS AND PREFERENCES DURING TRAVEL." Journal of Event, Tourism and Hospitality Studies (JETH) Vol.1, July 2021, Number 1 (July 15, 2021): 121–42. http://dx.doi.org/10.32890/jeth2021.1.6.
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The Muslim travel market is regarded as an encouraging market in the tourism industry at the current state. Muslim tourists prefer to select a tourist destination whereby Islamic elements are available, which permits them to enjoy their travels without neglecting the religious obligations. These elements undoubtedly will provide an enriching experience during their travels. Therefore, this paper aims to examine experiences faced by Muslim tourists in terms of their needs and preferences in the provision of food and beverage services during their travels. In order to fulfil the study’s aim, 14 international Muslim participants who have travelled internationally were interviewed during the data collection process. The findings revealed that Muslim tourists seek for the convenience of finding Halal outlets/Halal food, and prefer restaurants or outlets with certified Halal logo. The participants also expressed their concern regarding the different food culture experience. This study has supported previous literatures on enhancing Muslim customers’ experience in terms of food and beverage provision worldwide. Furthermore, the findings help aid in enhancing the experiences of Muslim tourists during travelling hence supporting the growth of Halal tourism. It is seen that tourist destinations and facilities that can provide the needs of faith of the Muslim tourists will exceed in the creation of memorable and meaningful tourist experience.
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Pujiastuti, Eny Endah. "PENGARUH KUALITAS LAYANAN DAN MEMORABLE TOURISM EXPERIENCE TERHADAP KEPUASAN SERTA LOYALITAS WISATAWAN PADA KONDISI MENUJU NEW NORMAL." Business UHO: Jurnal Administrasi Bisnis 7, no. 2 (December 29, 2022): 269. http://dx.doi.org/10.52423/bujab.v7i2.28969.
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Currently, the government and destination managers are trying to recover from the crisis caused by the covid 19 pandemic. One of the ways to do this is through communication or promotion through digital marketing in order to generate and increase tourist demand. Therefore, the formulation of the problem as well as the purpose of this study is to analyze and prove: (1) the significant influence of service quality on tourist satisfaction. (2) significant influence of memorable tourism experience on tourist satisfaction, (3) significant influence of service quality on tourist loyalty, (4) significant influence of memorable tourism experience on tourist loyalty. (5) significant influence of tourist satisfaction on tourist loyalty, (6). Significant effect of service quality on tourist loyalty through Tourist Satisfaction. (7). Significant influence of memorable tourism experience on tourist loyalty through Tourist Satisfaction. The research was conducted in the tourist destination of Sarangan Lake, Magetan, East Java. The sample criteria used are tourists who have visited at least 2 times (twice). Data collection using google form. In this study, 129 effective questionnaires were collected which will then be processed using Structural Equating Modeling (SEM) which is operated using the AMOS application. This study concludes that (1) service quality has a significant effect on tourist satisfaction. (2) memorable tourism experience has a significant effect on tourist satisfaction, (3) service quality has a significant influence on tourist loyalty, (4) memorable tourism experience has a significant influence on tourist loyalty. (5) tourist satisfaction has a significant effect on tourist loyalty, (6). service quality has a significant effect on tourist loyalty through tourist satisfaction. (7). memorable tourism experience has a significant influence on tourist loyalty through tourist satisfaction
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Abdullah, Nur Ainna Aznida, and Syed Muhammad Rafy Syed Jaafar. "TRAVELERS EXPERIENCES IN RAIL TOURISM AMONG SPECIAL INTEREST TOURIST IN SABAH MALAYSIA: THEORETICAL REVIEW." Journal of Tourism, Hospitality and Environment Management 6, no. 26 (December 1, 2021): 204–14. http://dx.doi.org/10.35631/jthem.626018.
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Rail sometimes serves mainly as a transportation corridor connecting rural areas, or urban settings and green strips. However, the rise in the tourism industry in a developed country has increased the popularity of trails used in recreation. Apart from that, rail travel can be experienced as an enhancement of travel especially the onboard journey. Even though the rail tourism industry is well developed around the world, the studies related to rail travel in Malaysia are less plentiful. Therefore, this paper aims to review the idea of traveller’s experiences in rail tourism and identify the factors that contribute to rail tourism in Sabah Malaysia, especially among Special Interest Tourists (SITs). SITs can be defined as a specialized style of touristy that focuses on one topic and personally conducted tour by folks that wish to develop their interests. A content analysis on rail tourism, traveller’s experience, and the dimension of rail services was conducted for this paper. This is also involved an interview with the stakeholder to clarify and explain the features of rail tourism based on the content analysis and literature review. As for that, it's pointed out that the features and characteristics of the rail tourism setting as the variables of development criteria can make the touring route from the railway station is a pleasurable experience for tourists. It will give an impact on the experience and generate the intention of travellers to revisit and experience the services again. The final theoretical framework has been developed to show the concept of rail tourism among Special Interest Tourists (SITs) in Sabah Malaysia.
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Amoah, Felix, Laetitia Radder, and Marlé Van Eyk. "A Comparison of Rural and Urban Tourism Experiences: A South African Example." Journal of Economics and Behavioral Studies 10, no. 2 (May 19, 2018): 239. http://dx.doi.org/10.22610/jebs.v10i2.2233.
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Tourism is a rewarding sector for several countries as it presents opportunities for growth and development. While tourism attractions are predominantly located in either a rural or an urban destination, literature lacks comparative research about experiences in these two contexts. The purpose of this study was to compare tourists’ experiences of visiting a rural or an urban destination in South Africa. Data were conveniently obtained from 401 tourists who visited either one of two rural, or one of two selected urban tourist destinations. This study found significant differences in tourist perceptions for escape and peace of mind. Tourists felt more strongly/positive that they were escaping when visiting a rural tourism destination than when visiting an urban tourism destination. However, the study also revealed that tourists felt more secure and safe and that their privacy was prioritised (peace of mind) at an urban tourism destination than at a rural tourism destination. Tourism destination managers and governments may use the findings of the study to improve the tourist experience and promote a competitive platform for the tourism destination to attract more tourists.
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Gunadi, Made Adhi, Annisa Rahma Pramitha, and Meizar Rusli. "Development of cultural tourism product in Taman Mini Indonesia Indah." Journal of Business on Hospitality and Tourism 1, no. 1 (December 28, 2015): 17. http://dx.doi.org/10.22334/jbhost.v1i1.2.
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Indonesian cultural resources according to the World Economic Forum is ranked 38 of 140 countries. One of the tourist destinations in Indonesia that use cultural resources as tourist attraction is Taman Mini Indonesia Indah (TMII). Along with the modernization of tourist interest, TMII establish cooperation to develop new tourist attractions. However, activities of majority tourists during their visit to TMII is just walking around, take pictures, recreation, or sport. Tourists cultural tourism experience are lack, whereas TMII have vision to be the leading of cultural tourism destination. This research aimed to identify the concept of cultural tourism products that can be applied in TMII based on tourists motivation, tourism attraction in TMII, and activities in demand by tourists. This research used descriptive method with qualitative approach. Results of data analysis show that the physical or physiological motivation is the highest motivation chosen by the respondents, tourism attraction that gets the highest score is the architecture, and the activity of interest is sightseeing activities. These three variables are matched with the criteria of socio-cultural tour and two things that forming total experience. Hence, this research proposed a formula of tourism product that can be applied and promoted in TMII as a cultural tourism program, so that tourists can get physical activity in the spot that has architecture attraction, and provide more cultural tourism experience but still superficial.Indonesian cultural resources according to the World Economic Forum is ranked 38 of 140 countries. One of the tourist destinations in Indonesia that use cultural resources as tourist attraction is Taman Mini Indonesia Indah (TMII). Along with the modernization of tourist interest, TMII establish cooperation to develop new tourist attractions. However, activities of majority tourists during their visit to TMII is just walking around, take pictures, recreation, or sport. Tourists cultural tourism experience are lack, whereas TMII have vision to be the leading of cultural tourism destination. This research aimed to identify the concept of cultural tourism products that can be applied in TMII based on tourists motivation, tourism attraction in TMII, and activities in demand by tourists. This research used descriptive method with qualitative approach. Results of data analysis show that the physical or physiological motivation is the highest motivation chosen by the respondents, tourism attraction that gets the highest score is the architecture, and the activity of interest is sightseeing activities. These three variables are matched with the criteria of socio-cultural tour and two things that forming total experience. Hence, this research proposed a formula of tourism product that can be applied and promoted in TMII as a cultural tourism program, so that tourists can get physical activity in the spot that has architecture attraction, and provide more cultural tourism experience but still superficial.
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Sari, Linda Puspita, Any Noor, and Acep Unang Rahayu. "TOURIST EXPERIENCE DARI SMART TOURISM DESTINATION, STUDI KASUS DI KOTA BANDUNG, JAWA BARAT, INDONESIA." Journal of Indonesian Tourism, Hospitality and Recreation 3, no. 2 (October 29, 2020): 130–41. http://dx.doi.org/10.17509/jithor.v3i2.25157.
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ABSTRAKTujuan penelitian ini adalah untuk memahami smart tourism destination dalam mempengaruhi tourist experience di Kota Bandung. Metode kuantitatif dilakukan pada penelitian ini. Data dikumpulkan dengan cara penyebaran kuesioner kepada para wisatawan yang datang ke Kota Bandung menggunakan smartphone juga melakukan wawancara dengan Dinas Kebudayaan dan Pariwisata (Disbudpar) Kota Bandung untuk menambah data mengenai penelitian ini. Analisis data metode linear berganda dilakukan dengan menggunakan SPSS berdasarkan data dengan skala ordinal dan analisis deskriptif. Hasil penelitian ini menunjukkan bahwa smart tourism destination berpengaruh pada tourist experience di Bandung. Penelitian ini diharapkan dapat menjadi acuan pengembangan konsep “smart tourism destination” yang dapat meningkatkan tourist experience di Kota Bandung. Kata Kunci: Bandung, Smart Tourism Destination, Tourist Experience ABSTRACTThe aim of this study is to know the influence of smart tourism destination (X) on the tourist experience (Y) in Bandung city. The research method is quantitative. The data collection is carried out by distributing the questionnaires to the tourists who visit Bandung using the smartphone and also held the interview with Dinas Kebudayaan dan Pariwisata (Disbudpar) of Bandung City to add the data for this research. Multiple linear methods with SPSS used to analyze the data as well as ordinal scale and descriptive analysis. The results showed that smart tourism destination is influencing tourist experience in Bandung. The result hopefully could be the reference on the development of the concept “smart tourism destination” that can improve tourist experience in Bandung. Keywords: Bandung, Smart Tourism Destination, Tourist Experience
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Zhang, Juan, and Chanchai Bunchapattanasakda. "Tourists’ Perceived Quality on History and Culture of Sheqi Ancient Town: A Moderating Effect of Tourist Motivation." International Business Research 13, no. 1 (December 18, 2019): 181. http://dx.doi.org/10.5539/ibr.v13n1p181.
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Perceived quality was identified an important antecedent of tourist satisfaction and destination loyalty, however, few studies examine the factors influencing tourist’s perception on the service quality of a destination. For historic and cultural tourists, tourist experience play an important role during their visits. The main purpose of this study was to investigate whether tourists’ experience influenced perceived quality of the tourist as an antecedent and the moderating effect of tourists’ motivation on the relationship between tourists’ experience and perceived quality within historic and cultural tourism contexts. A survey of 1,389 tourists visited an ancient town in center part of China, Sheqi, was conducted as the basis for analysis. With SPSS 22.0 and data collected in Sheqi Ancient Town, the hypothetical model was tested by the method of hierarchical regression analysis. The empirical results indicated that, firstly, the tourists’ experience positively influenced perceived quality significantly. Secondly, tourist motivation played a significant moderating role on the relationship between tourist’s experience and perceived quality.
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Stanovčić, Tatjana, Mileva Manojlović, and Djurdjica Perovic. "The Relationship between Cultural Tourist Experience and Recommendation Intention: Empirical Evidence from Montenegr." Sustainability 13, no. 23 (November 27, 2021): 13144. http://dx.doi.org/10.3390/su132313144.
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The cultural tourist experience emerges as an essential part of the offer of tourism services and is considered a crucial factor for tourism destination development. Although the existing literature has investigated the effect of cultural tourism, empirical evidence on the impact of cultural tourist experience on tourist behavior remains scarce. Therefore, this study aims to explore the relationship between different dimensions of cultural tourist experience and recommendation intention. Using Structural Equation Modelling, based on a sample of 80 tourists who visited Montenegro, the results indicate a statistically significant relationship between different dimensions of the cultural tourist experience and the recommendation intention of Montenegro as a destination. More precisely, the findings reveal that sensory, social, and emotional dimensions positively impact recommendation intention. Furthermore, the social dimension has a stronger effect than sensory and emotional dimensions. This study extends current research on cultural tourism by providing a better understanding of the relationship between components of cultural tourist experience and tourist behaviors, and, as such, can serve as a premise in improving destination management strategy.
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Suryaningsih, Ika Barokah. "Reflection of Customer Experience and Destination Image of Tourist Trust through Satisfaction Mediation." Hasanuddin Economics and Business Review 4, no. 1 (June 23, 2020): 1. http://dx.doi.org/10.26487/hebr.v4i1.2329.
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In the tourism services sector, tourist experience and destination image are the keys to create tourist satisfaction. Thus, tourists are expected to gain pleasure and lead to a build of tourist' trust in the beach destination. Research objectives are to prove the effect of customer experience and destination image on trust through the mediation of tourist satisfaction. The population were all tourists who had visited a beach in Trenggalek Regency more than two times. The sampling technique used was accidental sampling with 193 respondents. Data collection was carried out by a questionnaire containing statement items which were given a score of 1-5 using a Likert scale, and the analysis tool was use PLS. The results imply that customer experience and destination image affect tourist satisfaction. Tourist experience was not significant on trust, but destination image influences trust of the tourist.On the other hand, tourist satisfaction affects tourist' trust. This research proves that the more satisfied tourists, it would be to increase tourist’ trust. The Sobel test shows that the intervening variable, namely tourist satisfaction, can mediate the influence of the variable of tourist experience and destination image on trust when visiting the beach
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Taufik, Nuryanti, and Faizal Haris Eko Prabowo. "Indonesian Favorite Destinations: Antecedent and Consequence Destination Experience." Jurnal Manajemen Teori dan Terapan| Journal of Theory and Applied Management 13, no. 3 (December 6, 2020): 274. http://dx.doi.org/10.20473/jmtt.v13i3.21239.
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Almost all countries in the world try to increase the attractiveness of tourist destinations owned by their countries, including Indonesia. Various strategies have been decided by the stakeholders in the tourism industry to lure tourists to their tourist destinations. The purpose of this study is to develop a model in the tourism industry by analyzing tourist behavior in returning visits to a tourist destination. This study uses a survey method with a quantitative approach. The attitude measurement scale is the differential magnetic scale, the primary data obtained from 502 respondents who had visited Bandung, or Yogyakarta, or Bali. The analytical tool used in this study is Structure Equation Modeling with AMOS 23.0 software. There are six variables examined in this study, namely revisit intention, e-WOM, destination experience, destination identity, destination service quality, and destination natural quality. The results found that revisit intention and e-WOM will be affected by destination experience. A pleasant experience during a visit to a tourist destination can be maintained by the right destination identity and destination service quality. Also, destination experience strengthened by excellent destination natural quality. This research model can be adopted in various tourist destinations to increase the number of tourists visiting.
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Dagustani, Dani, Dwi Kartini, Yevis Marty Oesman, and Umi Kaltum. "Destination Image of Tourist: Effect of Travel Motivation and Memorable Tourism Experience." ETIKONOMI 17, no. 2 (August 10, 2018): 307–18. http://dx.doi.org/10.15408/etk.v17i2.7211.
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The eco-tourism area of the southern coast of West Java is the focus of research since the area is less well known as a tourist destination. Also, there is a reluctance of tourists to visit again, and tourists find ordinary. The purpose of this study is to examine the influence model of travel motivation and impressive tourism experience towards the destination image. The method used is verification analysis by using Structural Equation Model (SEM). The survey conducted on 302 respondents, i.e., tourists who visited the eco-tourism area of the southern coast of West Java. The results showed the motivation of travel and tourism experience significantly influence the image of tourism destinations. Tourism area managers need to design strategies to improve the image of the region by providing tourist stimulation in the form of exciting information and offers eco-tourism products-themed for tourist with a memorable approach to traveling experiences.DOI: 10.15408/etk.v17i2.7211
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Amoah, Felix, Laetitia Radder, and Marlà Van Eyk. "A Comparison of Rural and Urban Tourism Experiences: A South African Example." Journal of Economics and Behavioral Studies 10, no. 2(J) (May 19, 2018): 239–49. http://dx.doi.org/10.22610/jebs.v10i2(j).2233.
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Tourism is a rewarding sector for several countries as it presents opportunities for growth and development. While tourism attractions are predominantly located in either a rural or an urban destination, literature lacks comparative research about experiences in these two contexts. The purpose of this study was to compare tourists’ experiences of visiting a rural or an urban destination in South Africa. Data were conveniently obtained from 401 tourists who visited either one of two rural, or one of two selected urban tourist destinations. This study found significant differences in tourist perceptions for escape and peace of mind. Tourists felt more strongly/positive that they were escaping when visiting a rural tourism destination than when visiting an urban tourism destination. However, the study also revealed that tourists felt more secure and safe and that their privacy was prioritised (peace of mind) at an urban tourism destination than at a rural tourism destination. Tourism destination managers and governments may use the findings of the study to improve the tourist experience and promote a competitive platform for the tourism destination to attract more tourists.
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Song, Qiu. "An Analysis on Promoting the Service of Green Tourist Interpretation Based on the "Intelligent Tourism"." Advanced Materials Research 573-574 (October 2012): 679–83. http://dx.doi.org/10.4028/www.scientific.net/amr.573-574.679.
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The National Tourism Administration of the People's Republic of China has proposed to make effort to creating the "Intelligent Tourism" in ten years. Along with the continuous promotion of the "Intelligent Tourism" strategy, the service of tourist interpretation will generate new requirements: the tourist interpretation tends to be more intelligent; the contents of the tourist interpretation become more professional and more systemic; the functions of the tourist interpretation and the functions of the tourism marketing attain an integration further; the ways of the tourist interpretation get more diversified. The improvement of the ability in the service of tourist interpretation is one of the most important forms for the tourists to experience the "Intelligent Tourism". The ideas of realizing such an improvement on the service of the tourist interpretation need to be centered at tourists, lay a stress on experience, take advantage of the innovations of science and technology as means and target at the satisfaction of the tourists. In the mean time, it is necessary to develop the intelligent tourism interpretation system greatly and promote the traditional way of interpretation to be upgraded and transformed.
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Mulyana, Deni. "DEVELOPING OF PERFORMING ARTS AS A TOURIST ATTRACTION TO IMPROVE THE QUALITY OF TOURIST EXPERIENCES AT SAUNG ANGKLUNG UDJO." Journal of Indonesian Tourism, Hospitality and Recreation 3, no. 2 (October 29, 2020): 188–96. http://dx.doi.org/10.17509/jithor.v3i2.28578.
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This study aimed at analyzing the elements of performance, the programme of performance, and the actual condition of tourism product in Saung Angklung Udjo Bandung. Performance is very important to create positive and negative experiences for the audience because it is presented to others. To find out whether the performing arts that are displayed are good, it necessary to have a response from tourists who watched the show. Problems arose in this research are as follows: 1) How are tourism products in Saung Angklung Udjo Bandung?; 2) How is the appearance in performing arts as a tourist attractions at Saung Angklung Udjo Bandung?; and 3) How is the quality of the tourist experience after seeing the performing arts at Saung Angklung Udjo Bandung. The purpose of this research is to find out tourism products, appearance in performing arts tourism attractions, and the quality of the tourist experience after saw the performing arts at Saung Angklung Udjo Bandung. The method used is a qualitative method. Interviews, observation, documentation and questionnaires are used as a technique data collection. At the same time, the data analysis technique uses a Likert scale. The result showed that some improvement in the products, appearance in performing arts tourism attractions, and the quality of the tourist experience are necessary to improve at Saung Angklung Udjo Bandung.Keywords: Performing Arts, Tourism Products, Tourist Experience
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Isa, Salmi Mohd, Phaik Nie Chin, and Nurul Ulfah Mohammad. "Muslim tourist perceived value: a study on Malaysia Halal tourism." Journal of Islamic Marketing 9, no. 2 (June 11, 2018): 402–20. http://dx.doi.org/10.1108/jima-11-2016-0083.
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Purpose This study aims to align the theoretical foundations of Halal tourism to conventional tourism paradigms. It investigates Muslim tourists’ perception of value in the context of tourist destinations in Malaysia. Design/methodology/approach The partial least square structural equation modelling uses SMART–PLS for 170 Muslim tourists and uses a positive research approach with a quantitative basis of enquiry. Six variables of Muslim tourist perceived value, such as price, social, emotion and quality, and Halal physical and nonphysical attributes are examined. In addition, this study also examines the mediating effect of destination experience in Malaysia’s environment (i.e. infrastructure, atmosphere and culture) and the relationship between Muslim tourist perceived value and tourist satisfaction. Findings Overall, the results indicate that price and social variables had no impact on tourist satisfaction, whereas other variables such as quality, emotion and Halal physical and nonphysical attributes had a direct impact on tourist satisfaction especially with the mediating effect of destination experience. Practical implications The effects of cognitive, affective and Islamic (i.e. Halal) values on tourist satisfaction were examined as also the importance of destination experience on tourist satisfaction. Originality/value This study also found that destination experience influenced tourist satisfaction significantly.
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Макеева, Дина, and Dina Makeeva. "Establishing a national tourist service quality framework: Spain’s experience." Services in Russia and abroad 8, no. 2 (April 21, 2014): 64–71. http://dx.doi.org/10.12737/3587.
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With governments and entrepreneurs worldwide facing the pressing issue of raising the competitiveness of their respective states in the global tourist market, tourism has been treated as a largely prioritized sector of economy in the past few years. The globally experienced resource shortage, agricultural output precariousness, the lack of industrial growth have turned the attention of the authorities to the development potential of tourism as a sector of economy. However, tourists today are notably different from their counterparts of a few decades ago. Competition in the tourism sector is escalating not only on the company-against-company scale, but on a state-against-state, or even, continent-against-continent scale. At present, a key competitive advantage that encourages the tourist inflow is the tourist service quality, and a great number of European governments are currently focusing their attention on ensuring quality tourist service provision. The article considers Spain’s experience in establishing a tourist service quality framework, which has significantly contributed to the country’s status of a global tourist industry leader in terms of the level of tourist industry development and the revenue from this sector of state economy.
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Hasdian, Adi, and Heri Puspito Diyah Setiyorini. "PENGARUH EDUCATIONAL TOURISM EXPERIENCE TERHADAP KEPUASAN WISATAWAN DI KAMPUNG BATU MALAKASARI." Journal : Tourism and Hospitality Essentials Journal 6, no. 2 (February 27, 2017): 1085. http://dx.doi.org/10.17509/thej.v6i2.5519.
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Kampung Batu Malakasari is one of the main tourist destinations located in Bandung. The destination has interesting attractions and activities, where tourists not only traveled for leisure, but get educational value as well. There are also educational tour packages for tourists groups; especially schools that want to get learning experience. In 2014, the number of group of tourists who visited Kampung Batu Malakasari decreased by 10.83%. Moreover, based on the pre-research on 30 respondents who was conducted in 2015, it was found that tourist satisfaction was low, particularly the satisfaction at the educational experience. The guest comments that were compiled by the management have also shown the similar result. In fact, the management already had a great effort in conducting activities in delivering a good educational experience. Hence, it is important to carry out research to discover the influence of the education experience for the tourist's satisfaction at Kampung Batu Malakasari. The independent variable in this research was educational tourism experience (X) that consisted of attractions and events, resource specialists, affinity travel planner's tour and receptive operators. The dependent variable was the tourists’ satisfaction (Y), which was the ratio of the value perceived with the value expected. The approach used for this research was a quantitative method by conducting the explanatory survey. The sample used for this research was 100 respondents with the simple random sampling technique. The data analysis and hypothesis testing used for this research is multiple-linear regression analysis. The results showed that the perceived education experience score was 74.06%, while the expected educational experience score is 75.07%. This score indicated that the response of the tourists’ group to educational experience was at the “good” category. Likewise, the tourist's response group to tourist satisfaction had 99% as the score, where it was categorized as an "excellent," which means that the group was very satisfied. Based on the statistical results, simultaneously, the educational tourism experience effect gave 41.5% contribution to the tourists’ satisfaction. Partially, only two dimensions had a significant effect to tourist satisfaction, namely attractions and events; and resource specialists.
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Carvalho, Conceição de Maria Belfort de, Kláutenys Dellene Guedes Cutrim, Arkley Marques Bandeira, Ana Caroline Amorim Oliveira, Karoliny Diniz Carvalho, and Dorilene Sousa Santos. "The Concept of Experience Applied to Tourist Products Commercialized in São Luis (Maranhão, Brazil)." International Journal for Innovation Education and Research 8, no. 10 (October 1, 2020): 237–49. http://dx.doi.org/10.31686/ijier.vol8.iss10.2675.
Full textAbstract:
Analysis of the importance of applying the concept of experience in tourism products and services as a way to add value to tourism. Its objective is to verify if the dimensions of the tourist experience are applied to tourism products and services marketed, in the city of São Luís, Maranhão, with the object of analysis being the Historical Soiree Project of the Municipal Tourism Secretariat of São Luís, Maranhão, Brazil. Strategy of promotion of tourism in the region based on playful work and interaction with the viewer. The research was characterized as exploratory-descriptive, carried out by means of bibliographic and documentary research and field research, having as a data collection instrument interviews with tourists and visitors from January to February 2019. It discusses the concept of experience in its multiple meanings and how tourist experiences can provide memorable moments for tourists. It highlights the concept of experience tourism or experiential tourism when listed in tourism products and services. It characterizes the Historical Soiree, showing how this action is performed to provide interaction with visitors, aligning the discussions of the dimensions of the experience with the reports of the participants.
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Berrada, Mohamed. "Co-Creation of the Tourist Experience via Internet: Towards Exploring a New Practice." JOURNAL OF INTERNATIONAL BUSINESS RESEARCH AND MARKETING 2, no. 5 (2017): 18–23. http://dx.doi.org/10.18775/jibrm.1849-8558.2015.25.3003.
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The purpose of this article is to explore the potential value added to the concept of value co-creation applied to the tourism sector and to investigate how tourists can conceive their participation through the Internet in the design of their trip with tourist producers. To do so, a survey was conducted on tourists in Morocco who have never used this practice which still does not exist locally. The objective behind this choice is to explore whether this new approach will raise the interest of the tourists and be accepted as an innovative way to live differently the tourist experience. The results of the descriptive analysis showed that Moroccan tourists – by using the Internet – think they can create value by being involved in the process which makes them satisfied. It would be stimulating as a future research to test tourists’ satisfaction after living an experience they really co-created. After all, co-creation is still a new concept in tourism that will be developed through further research and become a real trend. Especially tourists are currently looking for meaning, support, interaction, involvement, participation, authenticity, personalization of offers and unique experience. This article opens up new paths of research and allows tourist producers to know the future trends in this sector.
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Ullah, Nadeem, Jawad Khan, Imran Saeed, Shagufta Zada, Shanchao Xin, Zhihao Kang, and YiKe Hu. "Gastronomic Tourism and Tourist Motivation: Exploring Northern Areas of Pakistan." International Journal of Environmental Research and Public Health 19, no. 13 (June 24, 2022): 7734. http://dx.doi.org/10.3390/ijerph19137734.
Full textAbstract:
Gastronomic tourism is becoming an essential consideration among tourists when choosing a tourist destination. One of the main reasons for visiting a specific destination for almost 15% of tourists is “gastronomy”. This has led to the development of a new kind of tourism called “Gastronomic Tourism”. However, there has been minimal research on gastronomy tourism, specifically in Pakistan. The primary purpose of this study is to measure the level of satisfaction in a tourist destination and furthermore consider gastronomy as a component of visitor motivation. A survey of 307 tourists who had recently visited Pakistan’s northern areas was undertaken to conduct the study. This has enabled us to better understand the variables that influence the behaviors and attitudes of tourists toward this popular tourist attraction. Gastronomy motivation impacts tourism location selection, and gastronomic experience influences satisfaction, according to the research. Specifically, tourists show a keen interest in gastronomic experiences after feeling satisfied with the destination and local foods, developing loyalty toward the destination.
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Wu, Di, Kun Li, Jia Ma, Enxu Wang, and Yang Zhu. "How Does Tourist Experience Affect Environmentally Responsible Behavior?" Sustainability 14, no. 2 (January 14, 2022): 924. http://dx.doi.org/10.3390/su14020924.
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Mountain tourism is an important part of China’s tourism market. Tourist behavior is essential to environmental protection and the sustainability of destinations. This paper takes environmentally responsible behavior (ERB) as an important tourist behavior. It breaks down the dimensions of the traditional tourism experience, such as hedonism, participation, novelty; or hedonism, involvement, novelty, local culture; and analyzes the influence of entertainment, education, aesthetics, and escape on place attachment from the nature of the tourism experience. It then incorporates nature bonding into the system of place attachment and analyzes the relationship with place attachment, tourist experiences, and ERBs in Qianshan Mountain, a 5A scenic spot in China. Partial least squares structural (PLS) equation modeling is used to analyze the data of 410 valid questionnaires. The results found that tourist experiences affect ERBs through place attachment. Nature bonding is the key factor of ERBs. The results are as follows: escape and aesthetics influence ERB through nature bonding; entertainment influences general ERB through place identity and nature bonding; education has a positive impact on general ERB through place identity and place dependence. Entertainment and education experiences partially affect place attachment. Place identity and nature bonding affect general ERB, but particular ERB is related only to nature bonding. The internal psychological mechanism of ERB is identified. In addition, mountain landscapes can be designed from the perspective of entertainment experiences, landscape aesthetic, leisure atmosphere and educational functions, so that tourists can spontaneously pay attention to environmental issues and engage in the practical activities of environmental protection.