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Journal articles on the topic 'Tourism management'
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1
Illiashenko, Inna, Nataliia Boiko, Tatiana Kolisnichenko, Oleg Pankratov, and Maryna Poliukhovych. "Strategic management as a tool for improving the tourist enterprise management system." Problems of Innovation and Investment Development, no. 25 (June 30, 2021): 66–73. http://dx.doi.org/10.33813/2224-1213.25.2021.7.
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The sphere of tourism can be safely attributed to the category of unique in efficiency industrial complexes that can help solve economic anti-crisis problems. Tourist activity has a significant impact on economic growth, which is manifested in the improvement of entrepreneurship, the scale of production of products and services, the growth of effective demand. The article considers the concept of strategic management in the tourism industry. In the course of research the stages of a cycle of strategic management of the tourist company are defined on the basis. The constituent elements of strategic planning as a basis of strategic management are considered. Peculiarities of strategic management at tourist enterprises are determined. The article identifies current problems of management of tourist enterprises in Ukraine. It is noted that the success of the tourist enterprises of Ukraine depends on an effective system of management and coordination of all components of tourist attractiveness: tourist resources, infrastructure, investment and quality service. It is offered to consider the management system of the tourist enterprise in dynamics which interacts with such important elements, as: tourist resources, services, production, external environment and the factors influencing development of tourist sphere, the purposes of development of system of management of tourism. The key characteristics of the process of realization of the tourist enterprise management system are given. In today’s global economic change and the crisis in the tourism industry, tourism companies should apply strategic management, which includes a program of action to identify specific goals and means of implementing the chosen path of development. The strategic management of tourism enterprises should be based on strategic planning, which will provide an opportunity to predict the future development of production of goods and services, promising projects, personnel and financial activities on a planned basis. Key words: strategic management, management system, planning, strategy, tourism company.
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Utari, P., E. Widiyanti, and M. Cahyadin. "Instagrammable tourism: local government policies in sustainable environmental management." IOP Conference Series: Earth and Environmental Science 905, no. 1 (November 1, 2021): 012110. http://dx.doi.org/10.1088/1755-1315/905/1/012110.
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Abstract Tourism development using social media or policy-makers favor Instagrammable Tourism due to its assumed effects on destination image, social and infrastructure developments, and economic benefits. However, the dynamics of making a tourism destination instagrammable sometimes bring up conditions that ignore the aspects of sustainable environmental management. Tourism business actors who process natural lands into artificial instagrammable tourist attractions and consumer behavior that damages the aesthetic value of tourist destinations are few operational examples of outcomes caused by local policies related to instagrammable tourism. This paper aims to present the description and implementation of local government policies in instagrammable tourism management from two different areas of Kaliurang in Sleman regency and Tawangmangu in Karanganyar Regency. Data in local tourism development policy, spatial plans, and land use in tourist destinations were analyzed using descriptive qualitative, descriptive statistics, and policy analysis methods. The analysis results show that the two tourist areas have been regulated and managed based on local regulations. The local regulation interpretations can be seen in the different directions of the two tourism area developments. The different emphasis on the orientations of tourism area managements bear implications on implementing a sustainable environmental management concept.
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Харитонова, Татьяна, Tatyana Kharitonova, Ольга Вапнярская, Olga Vapnyarskaya, Татьяна Кривошеева, and Tatiana Krivosheeva. "Trends in management practice for tourism destinations." Universities for Tourism and Service Association Bulletin 9, no. 1 (March 10, 2015): 21–27. http://dx.doi.org/10.12737/7939.
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Management of tourist destinations abroad over many years is the subject of research and practical elaborations. The key aim of destination management is ensuring its competitiveness. To achieve this goal, experts offer a variety of approaches, methods, mechanisms. Based on the composition of the management system for tourist destinations, the article presents the trends in this field which are pertinent to Russia. First of all, to such trends can be related development of tourist resources as creation and promotion of conceptual tourist resources. A relatively new trend is the development of private and corporate museums. To Russian trends in destination management can be attributed integration of tourist sites in the tourism industry due to a more comprehensive utilization of tourist technologies in display and interpretation. Of course, an important trend is the development of information technologies in tourism, tourist navigation systems. To the list of trends should be added diversification of tourism products of destinations through the development of new types of tourism. The article shows the transition to the tourism product customization by offering tourists the opportunity to form desired tour packages. The article presents the results of the analysis of governance in the management of tourist destinations. The article substantiates the conclusion that tourist destinations are transformed from usual tourist regions into territorial structural units of the tourism industry, with extensive capabilities to meet diverse needs of tourism; resulting in: development of new types of tourism and forming conceptual tourism products; improvement of tourism infrastructure, including its information and service components; improving the quality of services provided. For businesses also uncover some opportunities in terms of entrepreneurial initiatives.
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Ilkevich, S. V. "MANAGERIAL PERSPECTIVES AND EFFECTS OF SUSTAINABLE TOURISM FROM STRATEGIC MANAGEMENT PERSPECTIVES." Strategic decisions and risk management, no. 3 (October 9, 2018): 132–39. http://dx.doi.org/10.17747/2078-8886-2018-3-132-139.
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In recent years, the problem of inadequate concretization of the paradigm of sustainable tourism, its low operationalization and instrumentalization in the context of tourist systems management at various levels has become widely recognized. The publication focuses on the systematization of the perspectives and effects of sustainable tourism management – with a major purpose of demonstrating their extremely wide practical importance in developing strategic managerial solutions in the tourism industry.The article summarizes more than fifty basic specific perspectives (problems) of sustainable tourism, which it is expedient to systematize and structure in the context of strategic management of tourist systems. As a first discussion option, this publication proposes a classification-grouping of sustainable tourism management applications, structured around four groups of perspectives: 1. macro- and meso-economic, 2. institutional, 3. socio-cultural and environmental, 4. microeconomic perspectives. As an important addition, the study suggests a generalization of the main effects in the field of sustainable tourism, which should be taken into account in the development of tourist systems. Further, some explanations are given regarding the specifics of some of the central and most problematic managerial aspects of sustainable tourism in the context of the Russian tourism and hospitality industry development.The publication also touches upon the issues of further incorporation of sustainable tourism's managerial applications into strategic decision-making, outlining the main promising scientific and practical areas. In addition, the article argues that through the sustainability paradigm unique advantages and high competitiveness of tourism systems can be achieved and ensured in the most accurate and precise way.
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Mykhailichenko, Hanna. "Management of the potential of tourism destinations." INNOVATIVE ECONOMY, no. 1-2 (2020): 133–38. http://dx.doi.org/10.37332/2309-1533.2020.1-2.19.
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Purpose. The aim of the study is to develop the parameters of capacity utilization assessment and innovative development of tourist destinations at the expense of the created tourist product of the destination; studying the basic principles of its formation. Methodology of research. The empirical methods of research are used in the course of the research, namely: the method of generalization – when forming a multi-vector approach to the development of tourist destinations; the method of expert assessments – when positioning the tourist product in the tourism system; method of classification and system analysis – in the study of innovativeness of components of the tourist product. Methods of analysis and synthesis, scientific generalization and comparison – when researching data of scientific sources (monographs, articles of domestic and foreign scientists), as well as open sources of statistical information and official data of forums, ratings, international tourist barometer are used in the research process. Findings. As a result of research the problems of assessment of tourism potential are updated as a source of innovative development of tourism; indicators and methods of measurement are analyzed; definition of the category “innovative potential of tourism” is substantiated and a model of its evaluation at different levels of implementation, with various forms of interpenetration and facilities of influence, implementation of effectiveness, perception and realization of the potential of tourism enterprises is presented. The proposed valuation tools that allow to use the tourism resource potential of the country / region / destination have a positive impact on the value pricing of exhaustible resources for sustainable tourism development, allow forming capital resource potentially attractive resorts that will affect their investment and reputational status. At the end of the article the factors of formation of innovative tourist product of destination as an effective tool of realization of tourist potential of the region are offered. Originality. The complementary factors of influence on the formation of a tourist destination management system by realizing existing and enhancing effective development potential are determined. Unlike the existing ones, these factors make it possible to estimate the direct and indirect contribution of tourism in the country's GDP by exploiting existing and enhancing excellent tourism potential. Practical value. The proposed structure and content of the tourist product of the destinations, its innovative component is the basis for the formation of the product strategy of the destination product, raising its competitive status, sustainable development. Key words: tourism potential; innovative development; evaluation of tourism potential; tourism product; destination.
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Logunova, Larisa, Ekaterina Tremblyuk, and Antonina Utkina. "Tourist Potential of the Kemerovo Region: Management Specifics." Sociologicheskaja nauka i social'naja praktika 10, no. 1 (March 30, 2022): 110–27. http://dx.doi.org/10.19181/snsp.2022.10.1.8864.
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Travel and tourism (travel & tourism) – forms of leisure activities that combine different types of recreation. Tourism in Russia is developing dynamically, but ambiguously. Kuzbass is a territory with unique natural, cultural and historical resources that make up the tourism potential of the region. But when determining the strategy of the tourism industry, the assessment of the tourism potential was not carried out. The article analyzes the problems of assessing the tourist potential of the Kemerovo region. The results of the author’s study of the tourism potential showed that the resources of the region (natural, historical, cultural) are practically not taken into account by tourism development programs. One of the reasons is the limited understanding of the Kuzbass tourism development strategy. Analysis of the problem of using the tourist potential of the Kemerovo region showed that the main driver of tourism development today is ski tourism. Another reason lies in the exclusion of the main link from management schemes – a person with his needs and preferences in recreation and travel. Expanding the strategic horizons of managing the tourism industry in the region, studying the needs of people in the field of tourist leisure determine the vectors of tourism development in Kuzbass. The authors of the article believe that the assessment of tourism potential should be carried out not only by describing the presence / absence of a particular resource, but also based on the uniqueness of resource objects, their diversity, density of distribution within the region, accessibility, and their physical condition. The authors analyze the strategy for the development of the tourism industry in Kuzbass, adopted by the regional administration, using an expert survey and mapping. As a result of the analysis of documents describing the scheme of the Kuzbass tourist cluster, additional opportunities were identified for the development of the tourist potential of the region.
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Chernegha, O., T. Tkachenko, O. Hladkyi, V. Bilyk, and T. Lositska. "DIGITALIZATION AS A REPUTATION MANAGEMENT TOOL FOR TOURIST DESTINATION." Financial and credit activity problems of theory and practice 1, no. 42 (March 31, 2022): 371–83. http://dx.doi.org/10.55643/fcaptp.1.42.2022.3649.
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Abstract. The study identifies the main indicators and prerequisites for digital transformation of the tourism industry and the current problematic issues experienced at the level of regional management; the forecast and key features of a new evolutionary stage in the branch. i.e., the development of smart digital tourism, is provided; an extended model of tourism destination «7A» is described, taking into account the digital transformation factor; the role of the digital service portfolio in how the reputation of a tourism destination is formed and perceived is outlined; the systematization criteria and classification of digital tools and services used in regional administration and operational management of tourist activity are listed; KPI for tourist sites around the world are attributed; the structural analysis of domestic tourist sites is described; a critical assessment for the digitalization of the national tourism destinations across Ukraine is provided; the current digital channels for promoting the national tourist product are offered. Keywords: digitalization of tourism industry, smart digital tourism, evolution of tourism, management and administration of tourism regions, tourism destination model, digital services in tourism, destination management organization (DMO), tourism destination reputation, reputation management. JEL Classification L83 Formulas: 0; fig.: 2; tabl.: 5; bibl. 22.
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Nazaruddin, Syaila Thamrina, Ahmad Yani, Chalirafi, and T. Alfiady. "Sustainability Tourism Of Management Object." Proceedings of International Conference on Social Science, Political Science, and Humanities (ICoSPOLHUM) 3 (January 27, 2023): 00041. http://dx.doi.org/10.29103/icospolhum.v3i.236.
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Sustainability, The management of the Sangka Pane waterfall tourist attraction is still not optimal. With the lack of facilities and infrastructure, especially road access which is still tricky, the condition of the tourist attraction is not maintained. This study uses a qualitative research approach with a descriptive type. Planning the local government has made a master plan for the tourism development of Aceh Tamiang Regency for 2019-2025. The program for the development of the Suku Pane tourism object is already in the UKL-UPL, but it is still not mature enough to apply what has been planned; the tourism office and pokdarwis have tried and implemented well to advance the potential of tourism objects, only the program implementation has been hampered due to limited budget funds during the pandemic, and there must be good cooperation from the community, investors, and forestry parties because the tourism object is located in a protected forest area. Supervision is carried out by the tourism office by monitoring via WhatsApp or telephone and going directly to the field, but for the period, it is still uncertain and not routinely, so the Aceh Tamiang government evaluates the continuation of the management of the Sangka pane waterfall, and the government is currently more focused on the development of the waterfall One thousand. Factors inhibiting the management of Sangka Waterfall tourism objects are influenced by internal factors, including limited budget during the pandemic, lack of quality human resources, lack of cooperation with investors and forestry, and the ratification of retribution regulations and the shifting of government attention to Seribu Waterfall which according to calculations budget is more efficient and easy for visitors to reach. In contrast, external factors include: lack of community participation, geographical conditions of tourist attractions, and lack of tourist attraction due to road access and tourist support facilities that have not been realized, and visitors prefer the Seribu waterfall, which is easier to reach.
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Yakymenko-Tereshchenko, Natalia, and Valentyna Kholodok. "MANAGEMENT OF INCLUSIVE TOURISM AT THE REGIONAL LEVEL." Bulletin of the National Technical University "Kharkiv Polytechnic Institute" (economic sciences), no. 3 (August 26, 2022): 33–37. http://dx.doi.org/10.20998/2519-4461.2022.3.33.
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The key place of inclusive tourism in the structure of the social tourism organization system is determined. Theoretical principles were defined and practical experience of management of inclusive tourism as a key direction of social and economic development of Kharkiv region was studied. The main reasons that hinder the development of inclusive tourism in the regions are: insufficient developed infrastructure of the region; lack of conditions of access to establishments of accommodation and food of tourists; lack of possibility to visit museums, historical buildings, architectural monuments; lack of information on accessible tourist places and facilities for people with disabilities; lack of qualified staff to service people with disabilities. The state, regional and territorial levels of management of inclusive tourism are defined. The focus is on the role of each level of management and the main attention is paid to the activities of regional tourism centers. The leading experience of solving problems of development of inclusive tourism in the regions was demonstrated on the example of activity and implemented projects of Kharkiv organizational and methodical center of tourism. The implemented measures was established: dissemination of information on availability of a tourist destination; determination of availability of tourist objects with the purpose of their further inclusion in routes; participation in organization and conducting annual festivals on problems of inclusion in tourism; tourist service of socially disadvantaged groups; accompanying improvement of the inclusive field. Overcoming the problems of establishment and development of inclusive tourism depends on consolidation of efforts of all participants of the tourist sphere, including in the direction of creation of unique tourist routes for persons with special needs.
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Putriani, Rizha Bery, Qadar Hasani, Indra Gumay Yudha, Rara Diantari, Darma Yuliana, Rachmad Caesario, Muhammad Reza, and David Julian. "Management of marine tourism park based on Community Based Management (CBM)." JURNAL MINA SAINS 10, no. 1 (April 29, 2024): 34–44. http://dx.doi.org/10.30997/jmss.v10i1.9986.
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This research was conducted in Kiluan Village, Kelumbayan District, Tanggamus Regency. This study examines the essence of managing marine park tourism by focusing on the surrounding environment (Community-based Management) in Kiluan Negeri, Tanggamus Regency. The research was conducted by descriptive analysis of qualitative approaches through direct studies (primary data) and existing data (secondary data). Kilian Negeri has beautiful and unique marine resources. Problems in Kiluan Bay are related to economic inequality, limited resources, environmental damage due to garbage, and the threat of natural disasters. The general public still needs to learn how involved they are in managing marine park tourism appropriately and sustainably. The active participation of NGOs, namely the NGO Cikal, plays an important role in managing the Kiluan Bay conservation area. Some Community-Based Management (CBM) strategies that can be done are preparing tourism development plans, developing infrastructure, managing tourist destinations, holding promotions and marketing, developing tourism products, conducting HR training, collaborating with the private sector, and developing integrated tourist areas. Community-based management (CBM) of marine park tourism is based on recognizing the importance of local communities in maintaining the sustainability of the marine environment and obtaining economic and social benefits from the tourism sector.
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Matviyenko, N., V. Matviyenko, and Yu Denisyuk. "Management regional development of tourism of Croatia." Bulletin of Taras Shevchenko National University of Kyiv. Geography, no. 62 (2014): 64–66. http://dx.doi.org/10.17721/1728-2721.2014.62.15.
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A structure and dynamics of tourist streams of Croatia is analysed. The hierarchical system of organs of management development of tourism is considered. Strategy of development of tourist cluster of Croatia is lighted up. The features of successful tourist clusters of Croatia are selected. Problems, retentive the competitiveness of country in area of tourism, are indicated. One of key trends activity of strategy of development of tourism of Croatia in 2020 is introduction of new case tourist objects frames is described.
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Pratama, I. Putu Agus Eka, and Kadek Ayu Wirdiani. "Tourism Event Management System Using Gianyar Smart Tourism Based On Cloud." Journal of Electrical, Electronics and Informatics 2, no. 2 (August 31, 2018): 35. http://dx.doi.org/10.24843/jeei.2018.v02.i02.p03.
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Tourism event data data in Gianyar regency must be managed well, so that it can giving knowledge to all event organizers about tourist interest of all tourism objects around Gianyar Regency. The knowledge also helping them for strategy determination and decision making. Each event organizer can manage their own tourism event data into the system and all of data can be processed to be information and report for the tourist, to make tourism service in Gianyar Regency better. This paper show the design, implementation, and testing of Tourism Event Management System using Gianyar Smart Tourism based on Cloud for all event organizers in Gianyar Regency, developed using Design Science Research Methodology (DSRM) and tested using User Accepted Testing (UAT). It also act as Knowledge Management about tourism event data and tourist demand. Conclusion, all tourism event can be managed well and all event organizers can manage their tourism event data easier.
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Chaitip, Prasert, Chukiat Chaiboonsri, Sándor Kovács, and Péter Balogh. "A structural equation model: Greece’s tourism demand for tourist destination." Applied Studies in Agribusiness and Commerce 4, no. 1-2 (July 30, 2010): 75–83. http://dx.doi.org/10.19041/apstract/2010/1-2/11.
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Structural equation model (LISREL 8) was applied to test the causal relationships between tourist travel motivations and tourist destination.A survey containing Likert scale questions was conducted to collect data from 100 tourists who had travelled to Greece’s tourist destination. With the help of factor analysis, four dimensions were identified for scales used in the study: travel cost satisfaction, tourism product, tourism product attributes, and tourism product management. Results indicated that the travel cost satisfaction of tourists has a positive influence on tourism product, tourism product attributes and tourism product management. Moreover, our results suggested that the tourist demographics has a positive influence on tourism product and tourism product attributes and has an insignificant relationship with tourism product management. Based on our findings the tourist demographics has not influence on tourism product management. However, these findings suggest that both the private tourism and the governmental tourism sector should develop a better management of tourist destinations so as to develop a stronger attraction of tourism, better amenities, a better accessibility, an appropriate image, to make tourism competitive and to keep tourism product prices at a reasonable level. The implications of the tourism demand model can be used for the public environmental policy-making process based mainly on reasons of interest, ideology or understanding.
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Marhomi, Cakra Ludra. "Cultural Tourism and Knowledge Management: The Importance of Epistemological Awareness in Cultural Tourism Destination Management." Digital Press Social Sciences and Humanities 9 (2023): 00003. http://dx.doi.org/10.29037/digitalpress.49435.
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<p class="Abstract">Tourism is an industrial sector that is proliferating and
promises benefits to large groups of people. This growth encourages the
formation of tourist destinations consisting of infrastructure, supporting
communities, and tourist attractions in many places. Some tourist destinations
highlight the culture of the people as part of a tourist attraction. Using
local culture as a tourist attraction will inevitably lead to a shift in the
values and meanings of the culture. Culture consists of three dimensions;
artifacts, behaviors, and ideas. Dimensions of ideas from culture include,
among others, beliefs and knowledge that are owned and passed down from
generation to generation through formal and non-formal education processes. In
the context of culture as a tourist attraction, the dimensions of local
cultural ideas will adapt to the tourism paradigm. Local beliefs will become a
part of an economic system that emphasizes uniqueness in its interactions with
other beliefs. Local knowledge, which includes factual, conceptual, procedural,
and metacognitive knowledge, initially a process of adaptation of local
communities to their environment, is now part of the tourism paradigm. Because
of its global nature, the tourism paradigm is a paradigm that has universal
standards. Therefore, epistemological awareness is needed to meet the
dimensions of local cultural ideas and the global tourism paradigm. This
epistemological awareness can be stimulated through knowledge management of the
supporting community in the tourist destination by utilizing existing
educational institutions and local organizations.<b><o:p></o:p></b></p>
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Marhomi, Cakra Ludra. "Cultural Tourism and Knowledge Management: The Importance of Epistemological Awareness in Cultural Tourism Destination Management." Digital Press Social Sciences and Humanities 09 (2023): 00003. http://dx.doi.org/10.29037/digitalpress.409435.
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<p class="Abstract">Tourism is an industrial sector that is proliferating and
promises benefits to large groups of people. This growth encourages the
formation of tourist destinations consisting of infrastructure, supporting
communities, and tourist attractions in many places. Some tourist destinations
highlight the culture of the people as part of a tourist attraction. Using
local culture as a tourist attraction will inevitably lead to a shift in the
values and meanings of the culture. Culture consists of three dimensions;
artifacts, behaviors, and ideas. Dimensions of ideas from culture include,
among others, beliefs and knowledge that are owned and passed down from
generation to generation through formal and non-formal education processes. In
the context of culture as a tourist attraction, the dimensions of local
cultural ideas will adapt to the tourism paradigm. Local beliefs will become a
part of an economic system that emphasizes uniqueness in its interactions with
other beliefs. Local knowledge, which includes factual, conceptual, procedural,
and metacognitive knowledge, initially a process of adaptation of local
communities to their environment, is now part of the tourism paradigm. Because
of its global nature, the tourism paradigm is a paradigm that has universal
standards. Therefore, epistemological awareness is needed to meet the
dimensions of local cultural ideas and the global tourism paradigm. This
epistemological awareness can be stimulated through knowledge management of the
supporting community in the tourist destination by utilizing existing
educational institutions and local organizations.<b><o:p></o:p></b></p>
16
Panchenko, Vladimir, and Alexander Chernenko. "Organizational Aspects of Tourist Activity Management." Central Ukrainian Scientific Bulletin. Economic Sciences, no. 6(39) (2021): 230–38. http://dx.doi.org/10.32515/2663-1636.2021.6(39).230-238.
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The article considers the features of organizational aspects of tourism management. The results of the survey of managers of tour operators are presented, on the basis of which the factors of external and internal environments of the organization are selected and classified. The purpose of the article is to clarify the essence of the function of tourism management "organization of tourism activities", as well as to identify and characterize the factors of the organizational environment of tourism enterprises. It is revealed that the tourist enterprise in the management activity, focuses on the factors of the internal environment (micro-level: goals and objectives; staff of the tourist enterprise; service technology; organizational structure; finance) and environmental factors (meso-level: competitors in the tourist services market).; controlling government agencies; public organizations and associations; clients; business partners. ; ecology and recreational resources; fashion, modern trends). The external environment provides tour operators with information on the dynamics of the market of tourist services, the conditions of legislative and economic regulation, the state of the environment, the existing transport infrastructure and more. The internal environment provides tour operators with information on: available staff; technologies for providing tourist and health services; management structures of the tourist enterprise; financial resources, all this helps to define goals and develop an effective strategy for tourism business.
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K, Horiachko. "MODELS OF ENVIRONMENTAL TOURISM MANAGEMENT IN UKRAINE." National Transport University Bulletin 2, no. 47 (2020): 70–78. http://dx.doi.org/10.33744/2308-6645-2020-2-47-070-078.
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The article presents the main results of the study of models of environmental tourism management in Ukraine. The object of study is the process of managing ecotourism. The subject of the research is the improvement of theoretical bases of ecological tourism management in Ukraine. The purpose of the study is to find ways of solving the main problems of ecological tourism in Ukraine. Research methods - analysis and synthesis method, graphical method, deduction and induction, generalization and systematization. As a result of the research the main tendencies of development of tourist industry of Ukraine are considered. Investigated flows of domestic and foreign tourists for 2010-2018, analyzed the number of tourists served by natural persons-entrepreneurs and legal entities, analyzed the quantitative status of eco-estates in Ukraine, identified the main problems of environmental tourism in Ukraine, proposed ways to improve the situation, as well as management actions that can improve the state of ecotourism in Ukraine at the state level. Trends in the development of eco-tourism in recent years have been identified. The prerequisites for the increase in the number of foreign tourists to Ukraine were identified, it is possible that these tourists will be motivated to visit Ukraine because of its favorable climatic resources. The analysis of tourist arrivals by region gave an opportunity to identify the main areas that are promising for the development of eco-tourism, namely Lviv, Ivano-Frankivsk, Odessa, Dnipropetrovsk, Kiev, Kharkiv, Lviv and Poltava regions. It is proposed to improve the management of the eco-tourism industry through the activities of the Union for Rural green tourism development in Ukraine. This study examines the major tourism management models used in world practice, proposes to take on the experience of the European model for Ukraine. The results of this study can be taken into account when developing a state strategy for the development of the Ukrainian tourism industry. KEYWORDS: STATE OF THE TOURIST INDUSTRY, ECOLOGICAL TOURISM, TOURISM IN UKRAINE, TOURISM PROSPECTS, TOURIST FLOW.
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Muharto, Muharto, Noho Ulidam, and Nurlaela Jauhar. "The Management Model of Sustainable Volunteer Tourism." Jurnal Minds: Manajemen Ide dan Inspirasi 9, no. 2 (December 12, 2022): 253–70. http://dx.doi.org/10.24252/minds.v9i2.29540.
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This study aims to analyze volunteer tourist satisfaction and host community perceptions and design a sustainable volunteer tourism management model. This research includes qualitative research using mixed analysis methods. The data consists of primary and secondary data from Afo Tour and Travel North Maluku, Volunteer Tourists, and the host community in 2018, 2019 and 2021. The study found that volunteer tourism provides satisfaction for tourists and host communities. The most dominant factors providing satisfaction are Nature Tourism, Marine tourism and Shark feeding attractions, Knowledge transfer, Outbound and Culinary. Tourist satisfaction has an impact on loyalty to volunteer tourists. Volunteer tourism managers must implement a “two-sided satisfaction model” that emphasizes the satisfaction of tourists and host communities as the key to achieving the sustainability of volunteer tourism.
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HUMENIUK, Halina, Inna TKACHIVSKA, and Andriy HUMENIUK. "HUMAN RECOURSES MANAGEMENT OF TOURISM ENTERPRISES." "EСONOMY. FINANСES. MANAGEMENT: Topical issues of science and practical activity", no. 3 (53) (October 4, 2020): 76–89. http://dx.doi.org/10.37128/2411-4413-2020-3-6.
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The article defines the current state of personnel management in a tourist enterprise. From the point of view of market economy in terms of personnel management, the tourism enterprise highlights the human factor as the property of the organization, as its own resource, which must be effectively used to achieve the main goals and expected results. The main problems in the implementation of personnel management at the tourist enterprise are identified. The basic principles of personnel management are studied, such as: systematicity ie the conceptual combination of all actions aimed at personnel; sense of purpose, ie certain processes of personnel management, which are focused on the full achievement of the goals of tourism enterprises; scientific, ie the role of tourism management entities is aimed at science-based methods in the implementation of personnel management; optimality, which consists in the absence of the leader's desire to obtain the needed results in any way and price; sequence of management processes; balance of responsibility and authority, it is used at all levels of the tourism enterprise; mutually agreed combination of collective and personal interests with the interests of the tourist enterprise, observance of ethical and moral norms, which is a background in the relationship between the staff and the tourist enterprise. Problems related to personnel management in tourist enterprises are revealed. The guarantee of effective and long-term personnel management is an updated, flexible and well-adapted to modern conditions organizational structure, which should focus on balancing staff behavior and providing appropriate assistance to employees of the tourist enterprise. A set of measures to improve the personnel management system at the tourist enterprise is proposed. The article highlights the main methods of personnel management in tourism enterprises of our state.
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Тхагапсов, Ахмед, and Akhmed Tkhagapsov. "Types of control systems in tourism." Services in Russia and abroad 8, no. 6 (December 2, 2014): 97–109. http://dx.doi.org/10.12737/6691.
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The tourism effective management system creating is one of the most urgent tourism development problems. The tourism sphere scientific study as well as the factors affecting on its operation and development management is an important part of the condition and quality of social life study. In connection with the tourism development in different regions of the world, including in Russia, the interest in finding effectively management ways is increasing, at the one hand, from the tourist organizations management, and at the other hand, from the public authorities. It allows us to identify and to avoid the tourist infrastructure lacks, to increase the tourist regions fame and recognition, to put in order the tourist market. One of the most important functions in tourist management is tourist region marketing. The article describes the features of control systems in tourism. Moreover, it describes the importance of tourism and its positioning, effective management methods. State tourism management faces with the challenge of evaluating the effectiveness of this activity. The federal and regional programs set the economic indicators expected results. The social indicators tourism developing problem requires the science basis and practice technology implementation. In this article it is proved the growing role of management system as a tourism developing and functioning factor, as well as the managing system as a mechanism of management effectiveness providing. The article contents the functions analysis, which are performed by subjects of external management (public authorities), as well as by subjects of internal management (professional management and self-management at the producer level tourist services), and self-management customers. Based on communications systems and management decision-making, in the article are underlined three types of control systems in tourism: centralized, partially decentralized, decentralized.
Also it is proved the partly- decentralized management system has to be the most acceptable for the modern Russian tourism.
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Yarmola, Kateryna M. "Crisis Management in Tourism." Business Inform 11, no. 538 (2022): 169–76. http://dx.doi.org/10.32983/2222-4459-2022-11-169-176.
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At the present stage of development of society, where everything is fleeting and changeable, the ability to respond flexibly and adapt to change is extremely important for the functioning of all sectors of the economy. The change of technologies, generations, the penetration of the information factor into all spheres of human life, all this form new requirements in the market. The modern tourism market needs innovative, creative, spontaneous, and most importantly – effective solutions that will allow enterprises to function with the minimum losses. The article is concerned with studying the features of the functioning of the tourism market in the face of constantly emerging risks and determining ways to overcome them. The main groups of risks that affect the tourism industry are considered. The dynamics of international tourist arrivals and the influence on it of various factors that led to the reduction of tourist activity in the world are examined. The main reasons for such negative changes, their consequences on the tourism market of individual countries and the world industry as a whole have been identified, the ways to counter them are analyzed. The article stipulates that the activities of the tourism sector largely depend on external factors that are practically beyond control. The greatest losses are caused by epidemics and diseases, among which the COVID-19 pandemic was the largest in terms of consequences, as the lack of response measures caused temporary stagnation in the industry, which required an accelerated search for solutions to problems. In addition, the article highlights the basics of crisis management in tourism and the stages of its implementation. According to the results of the study, the need to introduce risk management in the tourism industry is substantiated. Prospects for further research may be the grouping and systematization of risks, the development of methods to overcome them, as well as strategies for restoring and maintaining the tourism market.
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Wiartha, Nyoman Gede Mas, I. Ketut Suda, and Ida Bagus Dharmika. "Management of community-based Melasti beach tourism destinations." International research journal of management, IT and social sciences 9, no. 6 (December 8, 2022): 863–67. http://dx.doi.org/10.21744/irjmis.v9n6.2253.
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Communities in a tourism destination have the potential for a variety of activities that can be created into attractive tourism products. Tourism destinations encourage the emergence of new trends towards community-based tourism development. Planning and developing tourism destinations so as to have opportunities for the community to get hopes, wishes from the development of existing tourism destinations in Ungasan Village, Badung Regency. Based on this phenomenon, there are three main problems in this study. First, why can Melasti Beach become a tourist destination in Ungasan Village, Badung Regency? How is the management of the community-based Melasti Beach tourist destination carried out with the relevant government in Badung Regency, Bali? These problems are studied with several theories, namely imperative functionalism theory, management theory. Management of community-based Melasti Beach Tourism Destinations in Ungasan Village, Badung Regency because Melasti Beach has beautiful beach tourism attractions, complete facilities and infrastructure, and there are institutions that regulate the course of tourism activities.
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I, Ketut Santra, Wayan Sukarta I, and Ni Wayan Sumetri. "Multi Criteria-based Decision Making of Affiliative Orchestration Capability of Balinese Tourism Management." Webology 19, no. 1 (January 20, 2022): 5444–54. http://dx.doi.org/10.14704/web/v19i1/web19365.
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The study analyzes what tasks are carried out and how the tourism village manager harmonizes the differences in interests between stakeholders in the tourist village. This research was conducted by examining the practice of governance competencies carried out by tourism village managers in Bali by conceptualizing Affiliative Orchestration Capability (AOC). By using multiple criteria of stakeholders as the basis for decision making, this study formulates a set of competency models for tourism village managers. The results underline the importance of affiliative orchestration ability as a set of competencies for tourism village managers who are able to harmonize all stakeholder interests in Bali. Stakeholder decision making shows that tourism village managers who practice affiliative orchestration skills tend to be better able to manage tourist villages that meet the criteria for sustainable tourism villages.
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Putriani, Ni Made Ayuk, and I. Gusti Agung Oka Mahagangga. "Eksistensi Atraksi Pariwisata Di Daya Tarik Wisata Toya Devasya Kintamani (Suatu Studi Pustaka)." JURNAL DESTINASI PARIWISATA 8, no. 2 (December 20, 2020): 387. http://dx.doi.org/10.24843/jdepar.2020.v08.i02.p29.
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Toya devasya is tourist attraction located ini Kintamani subdistrict, Bangli regency. Domestic tourist and international tourist very interested with toya devasya, we should give an appreciation due to management, strategy and travel products, toya devasya felt very fast to built its identity, very interesting and give multiple impact to the local community. Toursm activities have very interesting that sustainability must be pursued. Secondary sources show that the management has made a good effort to manage and establish harmony with the local community. This situation must be pursued for the sustainability of tourism development Method of this research is literature study and the data are qualitative and quantitative, the data source is secondary data by using article tourism science, book and the internet source. The results obtained is the toursm activitiy has not had a positive impact to the local community and the management seem like they are not involved the community in making a decisions, policy maker, to get a benefit from toursm activities.
Keywords: Exsistence, tourist attraction, Local Community, Toya Devasya
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Makara, Oksana, and Vladislav Maiboroda. "The current state and peculiarities of tourism management development." Vìsnik Marìupolʹsʹkogo deržavnogo unìversitetu. Serìâ: Ekonomìka 10, no. 20 (2020): 55–61. http://dx.doi.org/10.34079/2226-2822-2020-10-20-55-61.
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The article is devoted to the development of theoretical issues pertaining to the analysis of current state and trends in tourism management development, the disclosure of opportunities and prospects for the development of tourism, as well as the formation of scholarly and methodological prerequisites for its management development. According to the ratified Strategy for the development of tourism and resorts by 2026 the coordination of mechanisms and tools with the direct strategy for the development of tourism in Ukraine has been explicated. The state regulation mechanisms of the sphere of tourism development, as well as the development of tools for the implementation of governmental strategy have been accordingly systematised. The organisational and economic mechanism of securing the Ukrainian tourist industry development has been suggested in this article. The main directions of tourism management development have been established. The investigation of the development functions of tourism allowed estimating the predominant role of economic, social and ecologic functions. The main principles for the development of tourism management have been established. Tourism is considered to be a system with internal and external environment. The internal body of tourist industry is represented by its organisational structure, personnel, marketing and finance whereas the external one includes political, economic, social, natural, and technological parts. The formation of efficient system and development of tourism management is essentially predetermined by tourist destination, possible only when supported by all tourism stakeholders. The article analyses the leading world practice of tourist destinations with successfully implemented principle of state and private partnership.
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Tangian, Diane, Bernadain D. Polii, and Seska M. H. Mengko. "Analysis of Manado City Tourism Management Policy." International Journal of Tourism and Hospitality in Asia Pasific 4, no. 1 (February 20, 2021): 1–6. http://dx.doi.org/10.32535/ijthap.v4i1.1016.
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The tourism industry has an important role to improve economic and community welfare. In several regions, the industry boosts the regional economy as the main income source. Realizing this, the government has been currently trying to develop tourism potentials in their respective areas. North Sulawesi is one of the priorities for developing tourist destinations by the central government, and one of the tourist objects is Likupang. By setting Likupang as one of the priorities for developing tourist destinations, it will afford opportunities for the City of Manado to increase revenue from the tourism sector. Thus, a tourism management policy is needed to harmonize environmental, socio-cultural, and economic aspects. Manado City tourism management policy is assessed with The Exponential Comparison Method (MPE) by looking at the degree of importance based on experts’ opinions. Overall policy assessment refers to four aspects, namely environmental, socio-cultural, economic, and political aspects. Based on the weighting results, the availability of employment has the highest value. Meanwhile, for the assessment of alternative policies, the first integrated management policy between the main tourist objects around has the highest value.
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Zhao, Bin. "On the Enterprise Dynamic Management in the COVID-19 Pandemic." Biomedical Research and Clinical Reviews 1, no. 2 (July 29, 2020): 01–16. http://dx.doi.org/10.31579/2692-9406/010.
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Background: With the worldwide spread of the novel coronavirus (COVID-19), the global economy has entered a cold winter, and the International Monetary Fund predicts that the global economy will shrink by about 3% in 2020. The outbreak of the epidemic has also caused heavy losses to the Chinese economy. In the first quarter of 2020, actual GDP fell sharply for the first time by 6.8% year-on-year for the first time. This is the first decline since record. Then, according to the data from the business survey in March, China's economy has improved compared with February, which shows that the economy has rebounded under the influence of policies. Judging from the current situation, although China has passed the peak period of the epidemic, affected by the high cases abroad, it can only be carried out slowly for the resumption of production. Enterprises, as micro-individuals under the macro economy, need to pass through analyzing the dynamic management of the enterprise to deepen the reform of the commercial system and stimulate the vitality of the enterprise. This will also provide data support for the government formulating relevant policies, which is conducive to the synergy of various policies and enhance the momentum of economic recovery. On the other hand, we choose tourism as our specific research object. Thus, we need to set different scenarios according to the development situation of the epidemic, evaluate the impact of the novel coronavirus epidemic on China's tourism industry, and discuss tourism development and opportunities in the post-epidemic era from the aspects of tourism's response to the epidemic and the development trend of the tourism after the epidemic4. Methods: This dissertation first discusses the issue of enterprise dynamic management in the post covid-19 epidemic era, establishes the Difference-in-Difference model (DID model), and improves the model reasonably. It puts forward the dynamic management plan of different regions, and judges the effect of the policy on the implementation of the epidemic. At the same time, it also aims at the impact of the epidemic on the tourism industry at the important time points. The elasticity method and linear regression are used to evaluate and forecast.Using transportation data as a leading indicator, the elasticity of the total number of tourists Et1 and the elasticity of total tourism revenue Ei1 during the Spring Festival and Spring Festival are calculated to be 1.39 and 1.60 respectively. The impact of COVID-19 on the Spring Festival tourism market is evaluated through the Spring Festival elasticity; During the period, the elasticity of the International Workers’ Day tourism market relative to the Spring Festival tourism market Et2 、Ei2 is calculated to be 1.14 and 0.9024 respectively through data over the years. Combining the forecast results of the Spring Festival tourism market and the data calibration of different forecast scenarios, the International Workers’ Day is predicted. The total number of tourist trips and total tourism revenue during the period; for the National Holiday, the above ideas are used to calculate the elasticity of the National Holiday tourism market relative to the Spring Festival and International Workers’ Day tourism markets Et3 、 Ei3 , which are 0.69 and 0.94, respectively , predicting the total number of tourists and total tourism revenue during the National Holiday period. Findings: The results based on DID model analysis show that the significance level of the policy to the GDP of Jiangsu Province is 32%. The saliency level in Hubei province is 37%. In the first quarter of the year 2020, the total travel time and total tourism revenue of the first quarter of the year 2020 are predicted, and the logarithmic linear regression equation is established based on the total tourist arrivals and the total tourism revenue in the year 2020 as the explanatory variables of total tourism trips and total tourism revenue in the first quarter. The total number of tourist trips in the first quarter of the year 2020 is 394 million, a decrease of 74.42% over the same period last year, and the total value of tourism revenue is 319 billion 565 million yuan, a decrease of 77.01% over the same period last year. The counter-factual prediction value of the total number of tourists in the first quarter of the year 2020 is 1 billion 676 million, and the counter-factual prediction value of the total tourism revenue is 1 trillion and 580 billion yuan. During the first half of the year 2020, the total number of tourists and the total tourism revenue in the first half of the year are predicted. The total number of tourists in the first quarter and the International Workers’ Day is used as the explanatory variables of the total travel time in the first half of the year. Logarithmic linear regression equations are established respectively and replaced by the estimated values. The predicted value of the total tourist arrivals in the first half of the year 2020 is 1 billion 440 million, which is 53.25% lower than that in the same period last year. The forecast value of total tourism revenue is 1 trillion and 165 billion 98 million yuan, with a decrease of 58.09%. Compared with the same period last year, the potential decline of the total number of tourists in the first half of the year 2020 is 1 billion 911 million, with a decrease of 57.03%, resulting in a potential loss of 1 trillion and 994 billion 902 million yuan and a loss ratio of 63.13% for tourism total revenue. Under the optimistic forecast, the total number of tourist trips in the year 2020 is 4 billion 659 million. A decrease of 23.12% compared with the same period last year, and the total value of tourism revenue is 4 trillion and 807 billion 295 million yuan, 26.27% lower than that of the same period last year. Under the prudent forecast, the total number of tourist trips in the year 2020 is 3 billion 941 million, a decrease of 34.97% over the same period last year, and the total value of tourism revenue is 3 trillion and 922 billion 883 million yuan, a decrease of 39.83%, over the same period of the last year. Interpretation: China's economy has been affected by the epidemic to varying degrees in all sectors, especially in the tertiary sector. And because the outbreak situation in China did not look good in the first quarter of 2020, almost all companies made a loss in the first quarter of 2020. To address the economic downturn, the Chinese government has taken various measures, such as issuing coupons to stimulate consumption, discounting promotions, etc. And as the domestic epidemic situation in China continues to improve, more and more companies have resumed normal operations in the last two months. It is believed that in the near future, China's economic situation will be significantly better than in the first quarter.
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VASILEVA, VANYA, and Sevdzhan Sabrieva. "TOURISM’S HUMAN RESOURCES MANAGEMENT SPECIFICITIES." Careers 2, no. 3 (December 27, 2022): 28–34. http://dx.doi.org/10.46687/bqzj7448.
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The specifics and upheavals of tourism in recent years worldwide and in Bulgaria is associated with significant fluctuation of the employed in the tourist industry. This brings up the problem of human resource management in tourism as especially current. Human resource management in tourism has a number of specifics that are determined by the features of the tourism industry. They, in turn, determine the specifics of labor in tourism, as well as the specific requirements for employees. At the same time, wages remain low and lead to demotivation and difficult career development. The present report focuses precisely on these specifics.
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Hulu, Meitolo, Diena M.Lemy, Amelda Pramezwary, Juliana, and Josep Dudedes Timba. "Batam City Coastal Tourism Management: Economic Opportunities for SMEs in Tourism." 14th GCBSS Proceeding 2022 14, no. 2 (December 28, 2022): 1. http://dx.doi.org/10.35609/gcbssproceeding.2022.2(85).
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This research focuses on the involvement of local communities as SMEs in the tourism sector in the coastal tourism area of Batam City. This study is based on the argument that MSMEs offer welfare to local communities and at the same time become an attraction in tourist destinations. This research was conducted using a descriptive qualitative approach with primary and secondary data collection. Primary data collection was carried out through focus group discussions and interviews with local governments and communities as MSME actors, as well as field observations in four coastal areas. While secondary data is collected through the collection of documents related to the research focus. The results of this study indicate that (1) local communities are still not optimally involved in becoming MSME actors in the tourism sector in coastal tourism areas, due to limited knowledge of exploiting economic opportunities (2) culinary potential, crafts and tourist attractions have the opportunity to be developed as attractions in the area coastal tourism in Batam City. Curation of culinary and craft products, as well as packaging of local culture as tourist attractions (3) local communities have limited access to local government programs related to human resource training and improving service quality at destinations. Tourism awareness groups in the four coastal tourism areas that were observed continue to work to mobilize local communities to get involved. Exploring the potential of culinary, craft and tourist attractions requires optimal local government involvement. The role of local government and local communities jointly synergizes in improving the quality of coastal tourism areas through the involvement of local communities as SMEs in the tourism sector. Keywords: Coastal Tourism Areas, Tourism Smes, Local Community Involvement
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Barvinok, Natalia. "PROJECT APPROACH TO MARKETING MANAGEMENT IN TOURISM." Economies' Horizons, no. 4(26) (December 11, 2023): 117–24. http://dx.doi.org/10.31499/2616-5236.4(26).2023.292676.
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The purpose of this article is to study the peculiarities of the project approach to marketing management in tourism, which in the conditions of modern changes, which in today's conditions will allow tourism business enterprises to be more flexible, endure and continue to develop in crisis situations. The article considers project management as an important component of management in tourism. The significance of the project approach to marketing management in tourism has been studied. The significance of the project approach to marketing management in tourism is characterized as an important direction in increasing the competitiveness of tourism business enterprises. The main aspects of marketing project management at tourism business enterprises are considered. Since in today's conditions of rapid development of society, the requirements of tourists are increasingly changing not only for the tourist product, but also for its promotion on the market. Increasingly, tourism business enterprises need to work ahead of time in order to find out what will be of interest to tourists in the future and to determine trends in the development of tourism business. This cannot be done without a comprehensive approach to marketing management in tourism in order to use all possible resources in such activities. In this case, to date, the most promising and comprehensive is the project approach to marketing management in tourism, which involves the teamwork of the entire enterprise during the creation and implementation of marketing projects, and not the work of only one marketing department. The project approach in the creation and implementation of a tourist product is extremely important today, because the requirements for the complexity of the tourist product can be fulfilled only with the comprehensive activity of all employees of the enterprise through the implementation of the tasks of the marketing project.
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Soroka, L. "Problems and prospects of tourism and travel staff training in Ukrainian Danube." Visnyk of the Lviv University. Series Geography 1, no. 43 (October 19, 2013): 268–73. http://dx.doi.org/10.30970/vgg.2013.43.1607.
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This article includes problems and prospects of tourisms development and training of tourisms personnel of Ukrainian Pridunavia Also this article identifies priority areas for tourisms development in the region. Tourism personnel training in management of tourism expedience in State Humanities Institute of Ismail. Key words tourisms, Ukrainian Pridunavia, potential, tourism industry professionals, management of tourism.
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Rumerung, Dientje, and Steven Siaila. "Analysis of Nusaniwe Peninsula Ecotourism Management : Sustainable Ecotourism Management Strategies in Ambon City, Indonesia." Khazanah Sosial 5, no. 2 (June 11, 2023): 287–317. http://dx.doi.org/10.15575/ks.v5i2.25632.
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Ecotourism is tourism development that prioritizes the sustainability of tourist objects in a sustainable manner that arises as a response to natural conditions that experience over-exploitation and are uncontrollable which cause damage to tourist objects that threaten their sustainability. Ecotourism is a form of tourism that takes place at tourist objects without damaging or disturbing the sustainability of these tourism objects. Semenanjung Nusaniwe is in Nusaniwe District in Ambon City, has more than 22 tourist objects that have been developed but have not been touched by development. Such conditions require analysis that will guide future developments. This writing is based on the results of research on 225 respondents to visitors to tourist attractions, as well as people who live around tourist attractions. The analysis used is the pattern of estimating the economic value of ecotourism based on the travel cost method (TCM). The determination of the socio-economic factors that affect the cost of travel to the Nusaniwe Peninsula area is tested using the Linear Regression Method. The results of the study show that many tourist objects in Nusaniwe District have been identified, and some have not been identified. This tourism object is always visited by the community and can generate income. The highest consumer surplus value is in the Tanjung Batu Konde Beach Tourist Attraction Object (ODTW), which is IDR. 208,355.00, and the lowest is at Sumber Jaya Beach, namely IDR. 12,545.50. The highest total economic value is in Tanjung Batu Konde, namely IDR. 352,033,800.00, and the lowest is also found at Sumber Jaya Beach, namely IDR. 8,480,758.00. Starting from the results of the calculations above, it can be concluded that if the tourism objects in Nusaniwe Sub district can be well developed, it is certain that each OTDW will be able to contribute to increasing income for the community around the tourist attraction as well as for the Village Government, State Government and even the City Government.
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Ryglová, K. "Destination management." Agricultural Economics (Zemědělská ekonomika) 54, No. 9 (September 24, 2008): 440–48. http://dx.doi.org/10.17221/2703-agricecon.
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This paper deals with the problems of destination management. It focuses on describing the crucial principles of destination management and consecutively on proving the functionality of these principles in practice in an area with a high potential for tourism development. In the selected South-Moravian region (JMK), we have explored whether an existing organization of destination management can be found in this region (DMC Destination Management Company) and to which extent it participates in the management and efficient development of tourism. To reach the set targets, we have used a secondary analysis of current data, a depth interview with a destination agency manager and an orientation questionnaire survey among business subjects. The results have shown that the level of cooperation between the destination agency in the JMK and the subjects of tourism is not on such a level and not as intensive as proclaimed by the South-Moravian Tourist Authority (CCRJM – the organization established with the aim of destination management in the JMK). For example, 50% of the addressed subjects have not been aware of the existence of this organization and only 10% of the companies have been addressed to cooperate with the CCRJM. The insufficient cooperation of public and private sectors appears to be the weakest segment. This causes an inconsistent presentation and isolation in preparing projects for the region development. It is the task for destination management, a new organization of tourism, to find the way how to cope with these difficulties and how to make the JMK a unified and quality destinations that would be attractive for tourists.
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SOFRONOV, Bogdan. "THE DEVELOPMENT OF QUALITY MANAGEMENT IN THE TOURISM INDUSTRY." Annals of Spiru Haret University. Economic Series 18, no. 2 (June 29, 2018): 173–87. http://dx.doi.org/10.26458/1829.
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Tourism is a dynamic and competitive industry that requires the ability to adapt to the customers changing needs and desires as the customers’ satisfaction, safety and enjoyment are the main focus of the tourism business.The development objective of tourism industry is to contribute to the enhancement of the quality and variety of tourism products and services in targeted destinations in order to increase the number of tourist visits, foreign exchange earnings and jobs.Tourism development mainly refers to the situation of getting quality growth in tourism sectors in terms of its development, strong plan and policies and marketing throughout the world. Moreover, the tourism development includes accessible way to reach the destination, proper facilities like hotels, means of transportation, amenities, for the tourist to have full satisfaction in the particular destination.Quality is the most important competitive advantage of a tourism company or the key to competitiveness.
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Brych, Vasyl, and Uliana Tkach. "MAIN AREAS OF IMPROVING THE QUALITY MANAGEMENT IN TOURIST SERVICES." Economic discourse, no. 4 (December 2019): 7–19. http://dx.doi.org/10.36742/2410-0919-2019-4-1.
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Introduction. The quality of tourist services has attracted increasing attention in the context of the European integration vector of the economy of our country. Therefore, the formation of general principles and areas of quality management for the competitiveness of the hospitality industry. Tourism companies are faced with the need to increase competitiveness in the domestic and international markets, the effectiveness of management decisions and business performance, the problems of adaptation to the characteristics of emerging markets and the need to realize market opportunities, all of which characterize the inefficient management of the tourism business. Methods. The research is formed on the basis of systematic and holistic approaches, structural modelling and monographic study of the issue of improving the quality of tourist services. Results. The basic directions of improving the management of quality of services of tourist activity are formed. The state standards in the sphere of tourism in accordance with the international quality standards are completed and harmonized. An educational and professional course “Implementation of national standards of tourist services harmonized with international and European normative documents” has been proposed, which intensifies interest in the integration of Ukraine into the EU general economic space. It will help university graduates in the further professional activity of specialists in tourism services and hotel and restaurant business. Discussion. The expected impact of the vocational training course will be based on the presentation of the best European tourism strategies and practices; expanding and deepening knowledge of the European Directives and ISO standards for tourism; approbation of the European experience in tourist services; promotion of the European model of quality of tourist services. Keywords: European standards, tourist service, quality, tourism, tourist service.
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Kunwar, Ramesh Raj. "Tourism Crisis and Disaster Management." Gaze: Journal of Tourism and Hospitality 7 (June 21, 2016): 1–36. http://dx.doi.org/10.3126/gaze.v7i0.15118.
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The article provides a review on the concepts of safety, security and surety in tourism and the repercussions that risk, vulnerability, crisis, disaster, hazard, emergency and political turbulence can pose upon the industry. The article aims not just to prioritize the impacts of disasters on tourism but also aims to focus upon the issues of crisis management, disaster management and new marketing approaches for revival of tourism which comparatively are the less touched upon issues in the context of Nepal. The concept of tourism decision making is also studied here in the light of various theories. The article also discusses on the cultural dimension of tourist decision making and crisis management in relation with national culture and some theoretical orientation of crisis management in relevance to tourism.The Gaze: Journal of Tourism and Hospitality Vol.7 2015 pp.1-36
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Ghimire, Him Lal. "Disaster Management and Post-quake Impact on Tourism in Nepal." Gaze: Journal of Tourism and Hospitality 7 (June 21, 2016): 37–57. http://dx.doi.org/10.3126/gaze.v7i0.15119.
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Tourism, a large and unique collection of industry sectors is an expanding worldwide phenomenon. By the next century, tourism will be the single largest industry in the world with special needs in disaster planning and recovery. Tourism is vulnerable sector that has been experiencing major crises from disasters. No tourist destination is immune to such crises. Nepal is one of the world’s 20 most disaster-prone countries where earthquakes are unique challenges for tourism. Nepal has to be very optimistic about the future of tourism as it has huge potentials to be the top class tourist destinations. Nepal should target to the global tourism market and take serious efforts to convince foreigners to visit Nepal and revive immediately. The Nepali tourism industry requires a strategy that will help manage crises and rapidly implement recovery strategies.The Gaze: Journal of Tourism and Hospitality Vol.7 2015 pp.37-57
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Firestone, Karen. "Wildlife Tourism: Impacts, Management, and Planning." Pacific Conservation Biology 11, no. 3 (2005): 226. http://dx.doi.org/10.1071/pc050226.
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The publishers of this edited volume rightly claim that it should be required reading for a varied audience interested in wildlife tourism including tourism professionals, wildlife managers, recreation managers, researchers, and general readers with an interest in the role of wildlife tourism. I volunteered to review this book, since I readily confess to being a wildlife tourist at times, and I was curious as to the inner workings of the industry. This volume provides an eye-opening viewpoint on wildlife tourism to someone outside the field
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Yekimov, Sergey, Viktoriia Nianko, Halyna Apelt, Marianna Zhumbei, and Natalia Oliinyk. "Environmental management in tourism." E3S Web of Conferences 296 (2021): 05003. http://dx.doi.org/10.1051/e3sconf/202129605003.
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Environmental management is used as a management system for various types of activities that can cause damage to nature, it promotes the creation and development of environmentally friendly industrial activities, as well as promotes the development of environmental culture among citizens. Environmental management is an important component of the management of a modern enterprise, allowing you to achieve balance in the system of relations “nature-production activity». The development of tourism based on the extraction of maximum profit has led to the emergence of various environmental, economic and social problems in tourist areas. The development of green tourism helps to reduce the level of negative impact of tourism on the natural environment. Agrotourism, in addition to environmental problems, allows us to solve a number of socio-economic problems in rural areas. Agrotourism contributes to the formation of a harmonious relationship between man and nature
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Gamham, Bob. "Tourism Management." New Zealand Geographer 53, no. 1 (April 1997): 62–63. http://dx.doi.org/10.1111/j.1745-7939.1997.tb00488.x.
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Fagence, Michael. "Tourism management." Annals of Tourism Research 25, no. 1 (January 1998): 246–48. http://dx.doi.org/10.1016/s0160-7383(97)00064-9.
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Page, Stephen J. "Tourism management." Tourism Management 33, no. 2 (April 2012): 485–87. http://dx.doi.org/10.1016/j.tourman.2011.04.002.
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Page, Stephen. "Tourism management." Tourism Management 33, no. 3 (June 2012): 724–25. http://dx.doi.org/10.1016/j.tourman.2011.06.012.
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Manhas, Parikshat Singh. "Climate disparity versus risk management: destination demand analysis." Worldwide Hospitality and Tourism Themes 8, no. 5 (October 10, 2016): 560–68. http://dx.doi.org/10.1108/whatt-06-2016-0037.
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Purpose The purpose of this paper is to study the relationship between tourism and climate change and, hence, to understand the impact of climate change on tourist destinations. Design/methodology/approach A conceptual analysis of secondary data was extracted and analyzed. The framework and policy implications for the study were obtained from online secondary data and by interaction with representatives of a state authority. Findings The findings from the study show that the impact of climate change on tourism is likely to manifest itself in a number of different ways according to local conditions. Climate and weather are connected with tourism and recreational activities. The paper shows the importance of climate for tourism because climate itself is an attraction. Climate and weather are among the most important attributes to influence tourist decision-making. Changing the climate and weather conditions of any destination may affect the tourists’ comfort and travel decisions, and due to the changing demand pattern and tourist flows, tourism businesses and host communities suffer. Cancellation of any trip due to bad weather causes dissatisfaction and those affected may avoid visiting the destination again. Temperature is also one of the most important climate variables in the analysis of tourism demands as it affects comfort. Originality/value This original piece of work suggests that climatic conditions control destination choice and this influences the tourism demands for a given destination.
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Zid, Muhammad, Asma Irma, Ode Sofyan Hardi, and Sony Nugratama Hijrawadi. "Empowerment of Youth Community Tourism Management in Sukamakmur District, Bogor Regency." ABDIMAS: Jurnal Pengabdian Masyarakat 4, no. 2 (January 3, 2022): 801–6. http://dx.doi.org/10.35568/abdimas.v4i2.1349.
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The varied natural potential makes Bogor Regency has a lot of natural tourism potential. Its location in the highlands adds to the attraction of tourists to visit. One of the natural tourist destinations in Bogor Regency is Cipamingkis waterfall, the location of this waterfall is in Wargajaya Village, Sukamakmur District, Bogor Regency. Sukamakmur district actually has several tourist attractions, such as the Kahyangan villa and the Ciherang waterfall. However, the existence of this tourist attraction has not had a significant impact on the villagers, most of the villagers still rely on agricultural fields as their livelihood. In addition, the village youth have not played a role in the management of tourism objects. They prefer to work outside the village rather than develop their village. Therefore, this community service activity aims to provide training in managing and developing tourism objects in Sukamakmur district, the concept of community-based tourism management or better known as Community Based Tourism (CBT). The training was carried out in three stages, including program socialization, group discussions, and the last stage was tourism management planning. The results of these activities, in the socialization stage, the youth of Sukamakmur district actually have the motivation to manage and develop tourism objects in Sukamakmur district. However, it is constrained by limited knowledge about the management of tourism objects. The second stage of activity tries to dig up information on the existence of the tourist attraction, so that several alternative tourism development plans are obtained. In the last stage, it is activated to try alternative tourism objects that can be developed in Sukamakmur district with the hope that Sukamakmur district becomes a Tourism Village and residents get a positive impact.
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Vujić, Vidoje. "PERSONNEL DEVELOPMENT AND MANAGEMENT IN TOURISM." Tourism and hospitality management 6, no. 1-2 (December 2000): 85–100. http://dx.doi.org/10.20867/thm.6.1-2.8.
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The global market and global communications mark the beginning of a new story, a story that has a significant effect on the tourist economy and its personnel. These developments and other social changes indicate that firms in the tourist industry have to do some rethinking, and sometimes modify their strategy and system of management of resources and work processes. In order to gain insight into the present state and method of managing the processes of developing human resources, we have conducted a survey among fifty personnel managers in hospitality and tourist firms. The intention of this research was to establish what steps are firms in tourism undertaking in the domain of personnel development. Efforts were also made to gather information regarding the current situation of personnel activities in the tourist economy of Croatia. The results and main characteristics of the mentioned gathering of information are presented in this paper. It also endeavors to plan a contemporary system of personnel management and personnel development processes in tourism.
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Muniz, Emerson Cleister Lima, Gertrudes Aparecida Dandolini, Alexandre Augusto Biz, and Alessandro Costa Ribeiro. "Customer knowledge management and smart tourism destinations: a framework for the smart management of the tourist experience – SMARTUR." Journal of Knowledge Management 25, no. 5 (November 17, 2020): 1336–61. http://dx.doi.org/10.1108/jkm-07-2020-0529.
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Purpose This paper aims to demonstrate how customer knowledge management (CKM) can assist destination management organizations (DMOs) in the smart management of the tourist experience to contribute to the creation of smart solutions and the promotion of smart tourism destinations (STDs). To accomplish it, a CKM conceptual framework aligned with smart tourism and composed of eight processes is developed to guide managers in this management. Design/methodology/approach This research adopts the design science research methodology and applies its steps. It was supported by a systematic integrative literature review on CKM models and frameworks and their main elements, as well as by semi-structured interviews with tourism specialists in the context of Santa Catarina, Brazil. Findings From the literature it appears that tourist experiences are customer knowledge essential to the improvement and innovation of tourism products and services, and that CKM, still little explored in this scenario, tends to contribute to the management of this crucial knowledge for smart tourism. The analyses and improvements to the structure developed by specialists show its applicability and contributions to the management of STD experiences. Originality/value This paper offers an original contribution to the integration of the theoretical constructs of CKM, tourist experience and STDs by showing how the CKM, from tourism experiences, technologies and social networks, can assist DMOs in the management of experiences and promotion of STDs.
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Mirović, Vera, Branimir Kalaš, Nada Milenković, and Jelena Andrašić. "Profitability management of tourism sector in AP Vojvodina." Strategic Management 27, no. 1 (2022): 57–63. http://dx.doi.org/10.5937/straman2110004m.
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Tourism plays an increasingly important role in the economic flows of each country. Recognizing the tourist potential of AP Vojvodina is an important task for the creators of the economic policy of our country. In order to make a favourable tourism environment with quality tourist content and products, it is necessary for tourist entities to operate stably and successfully. The aim of this paper is to highlight the importance of financial performance of firms in tourism sector in terms of profitability. The subject of the paper is to analyse the effects of internal factors on profitability level of 3456 firms in tourism sector in AP Vojvodina for the period 2015-2019. The results of the analysis indicate that observed firms were profitable during the analysed period, where average ROA was 1.81% and average ROE was 3.4%. Empirical analysis shows that internal factors such as firm size, sales revenue, earnings before interest and taxes and financial stability have positive impact on profitability, while liquidity and debt negatively affect the profitability of firms in tourism sector.
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Wang, Ning. "Research on Construction of Smart Tourism Perception System and Management Platform." Applied Mechanics and Materials 687-691 (November 2014): 1745–48. http://dx.doi.org/10.4028/www.scientific.net/amm.687-691.1745.
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Smart tourism is a new concept focus on the tourism experience promotion. It is necessary to improve tourist experience using smart technologies, so that more efficient and appropriate measures can be taken and make a contribution to tourism experience promotion. In this paper, smarter tourism comes to be known with the deepening of the influence of information technology. In order to realize the intensification,intellectualization and unionization of tourism management, a smarter tourism perception system must be constructed on the base of cloud computing and the Internet of things so that standard information service is available to tourists, businesses and governments via its safe and online communicative functions. Smarter tourism perception system can connect travel attractions, hotels, transportation and other facilities tourist destinations of things completely to the Internet system and integration, data integration as the core database of tourism resources, which provide a more convenient means of destination tourism management and services.
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Saliman, Satriyo Wibowo, Anik Widiastuti, and Raras Gistha Rosardi. "The Role of Village Tourism in Environmental Education and Social Disaster Management." IOP Conference Series: Earth and Environmental Science 884, no. 1 (November 1, 2021): 012052. http://dx.doi.org/10.1088/1755-1315/884/1/012052.
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Abstract The development of the tourist village is very fast. People are aware of the need for tourism which tends to return to nature and offers a natural atmosphere. There have been many villages that have tried to develop their territory into a Tourism Village. However, this tourist village is not yet fully ready to provide for the various needs of tourists who come at any time. Some are only labeled as tourist villages, but have not maximally applied their tourism charm. The purpose of this study was to analyze the role of tourist villages in providing environmental education and social disaster management. This research uses descriptive qualitative. The use of qualitative methods is also considered because the research instrument is a human being or the researcher himself. The research location is in Grogol Sleman Tourism Village. Researchers conducted observations and interviews with village officials and the community in the tourist village of Grogol. The research subjects were determined by purposive sampling technique. Purposive sampling is a technique of taking data sources according to the special considerations of the researcher. Data collection techniques in this study using a questionnaire (questionnaire), interview (interview), observation (observation), and documentaries (secondary sources). The data analysis technique used in this study was the triangulation technique. The triangulation technique used in this study includes triangulation of methods to compare research results obtained from interviews, observations, and documentation. The results show that the development of the Grogol Tourism Village is one of the steps for entrepreneurial opportunities, environmental management and social disaster management. Grogol tourism village is an independent tourism village. Grogol tourism village initially relied on cultural potential in self-promotion. Over time, the management of the tourism village has innovated to make Grogol Tourism Village a nature-based tourism village, but without eliminating the cultural elements and local wisdom of the local community.