Academic literature on the topic 'Tourism management'

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Journal articles on the topic "Tourism management"

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Illiashenko, Inna, Nataliia Boiko, Tatiana Kolisnichenko, Oleg Pankratov, and Maryna Poliukhovych. "Strategic management as a tool for improving the tourist enterprise management system." Problems of Innovation and Investment Development, no. 25 (June 30, 2021): 66–73. http://dx.doi.org/10.33813/2224-1213.25.2021.7.

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The sphere of tourism can be safely attributed to the category of unique in efficiency industrial complexes that can help solve economic anti-crisis problems. Tourist activity has a significant impact on economic growth, which is manifested in the improvement of entrepreneurship, the scale of production of products and services, the growth of effective demand. The article considers the concept of strategic management in the tourism industry. In the course of research the stages of a cycle of strategic management of the tourist company are defined on the basis. The constituent elements of strategic planning as a basis of strategic management are considered. Peculiarities of strategic management at tourist enterprises are determined. The article identifies current problems of management of tourist enterprises in Ukraine. It is noted that the success of the tourist enterprises of Ukraine depends on an effective system of management and coordination of all components of tourist attractiveness: tourist resources, infrastructure, investment and quality service. It is offered to consider the management system of the tourist enterprise in dynamics which interacts with such important elements, as: tourist resources, services, production, external environment and the factors influencing development of tourist sphere, the purposes of development of system of management of tourism. The key characteristics of the process of realization of the tourist enterprise management system are given. In today’s global economic change and the crisis in the tourism industry, tourism companies should apply strategic management, which includes a program of action to identify specific goals and means of implementing the chosen path of development. The strategic management of tourism enterprises should be based on strategic planning, which will provide an opportunity to predict the future development of production of goods and services, promising projects, personnel and financial activities on a planned basis. Key words: strategic management, management system, planning, strategy, tourism company.
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Utari, P., E. Widiyanti, and M. Cahyadin. "Instagrammable tourism: local government policies in sustainable environmental management." IOP Conference Series: Earth and Environmental Science 905, no. 1 (November 1, 2021): 012110. http://dx.doi.org/10.1088/1755-1315/905/1/012110.

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Abstract Tourism development using social media or policy-makers favor Instagrammable Tourism due to its assumed effects on destination image, social and infrastructure developments, and economic benefits. However, the dynamics of making a tourism destination instagrammable sometimes bring up conditions that ignore the aspects of sustainable environmental management. Tourism business actors who process natural lands into artificial instagrammable tourist attractions and consumer behavior that damages the aesthetic value of tourist destinations are few operational examples of outcomes caused by local policies related to instagrammable tourism. This paper aims to present the description and implementation of local government policies in instagrammable tourism management from two different areas of Kaliurang in Sleman regency and Tawangmangu in Karanganyar Regency. Data in local tourism development policy, spatial plans, and land use in tourist destinations were analyzed using descriptive qualitative, descriptive statistics, and policy analysis methods. The analysis results show that the two tourist areas have been regulated and managed based on local regulations. The local regulation interpretations can be seen in the different directions of the two tourism area developments. The different emphasis on the orientations of tourism area managements bear implications on implementing a sustainable environmental management concept.
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Харитонова, Татьяна, Tatyana Kharitonova, Ольга Вапнярская, Olga Vapnyarskaya, Татьяна Кривошеева, and Tatiana Krivosheeva. "Trends in management practice for tourism destinations." Universities for Tourism and Service Association Bulletin 9, no. 1 (March 10, 2015): 21–27. http://dx.doi.org/10.12737/7939.

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Management of tourist destinations abroad over many years is the subject of research and practical elaborations. The key aim of destination management is ensuring its competitiveness. To achieve this goal, experts offer a variety of approaches, methods, mechanisms. Based on the composition of the management system for tourist destinations, the article presents the trends in this field which are pertinent to Russia. First of all, to such trends can be related development of tourist resources as creation and promotion of conceptual tourist resources. A relatively new trend is the development of private and corporate museums. To Russian trends in destination management can be attributed integration of tourist sites in the tourism industry due to a more comprehensive utilization of tourist technologies in display and interpretation. Of course, an important trend is the development of information technologies in tourism, tourist navigation systems. To the list of trends should be added diversification of tourism products of destinations through the development of new types of tourism. The article shows the transition to the tourism product customization by offering tourists the opportunity to form desired tour packages. The article presents the results of the analysis of governance in the management of tourist destinations. The article substantiates the conclusion that tourist destinations are transformed from usual tourist regions into territorial structural units of the tourism industry, with extensive capabilities to meet diverse needs of tourism; resulting in: development of new types of tourism and forming conceptual tourism products; improvement of tourism infrastructure, including its information and service components; improving the quality of services provided. For businesses also uncover some opportunities in terms of entrepreneurial initiatives.
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Ilkevich, S. V. "MANAGERIAL PERSPECTIVES AND EFFECTS OF SUSTAINABLE TOURISM FROM STRATEGIC MANAGEMENT PERSPECTIVES." Strategic decisions and risk management, no. 3 (October 9, 2018): 132–39. http://dx.doi.org/10.17747/2078-8886-2018-3-132-139.

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In recent years, the problem of inadequate concretization of the paradigm of sustainable tourism, its low operationalization and instrumentalization in the context of tourist systems management at various levels has become widely recognized. The publication focuses on the systematization of the perspectives and effects of sustainable tourism management – with a major purpose of demonstrating their extremely wide practical importance in developing strategic managerial solutions in the tourism industry.The article summarizes more than fifty basic specific perspectives (problems) of sustainable tourism, which it is expedient to systematize and structure in the context of strategic management of tourist systems. As a first discussion option, this publication proposes a classification-grouping of sustainable tourism management applications, structured around four groups of perspectives: 1. macro- and meso-economic, 2. institutional, 3. socio-cultural and environmental, 4. microeconomic perspectives. As an important addition, the study suggests a generalization of the main effects in the field of sustainable tourism, which should be taken into account in the development of tourist systems. Further, some explanations are given regarding the specifics of some of the central and most problematic managerial aspects of sustainable tourism in the context of the Russian tourism and hospitality industry development.The publication also touches upon the issues of further incorporation of sustainable tourism's managerial applications into strategic decision-making, outlining the main promising scientific and practical areas. In addition, the article argues that through the sustainability paradigm unique advantages and high competitiveness of tourism systems can be achieved and ensured in the most accurate and precise way.
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Mykhailichenko, Hanna. "Management of the potential of tourism destinations." INNOVATIVE ECONOMY, no. 1-2 (2020): 133–38. http://dx.doi.org/10.37332/2309-1533.2020.1-2.19.

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Purpose. The aim of the study is to develop the parameters of capacity utilization assessment and innovative development of tourist destinations at the expense of the created tourist product of the destination; studying the basic principles of its formation. Methodology of research. The empirical methods of research are used in the course of the research, namely: the method of generalization – when forming a multi-vector approach to the development of tourist destinations; the method of expert assessments – when positioning the tourist product in the tourism system; method of classification and system analysis – in the study of innovativeness of components of the tourist product. Methods of analysis and synthesis, scientific generalization and comparison – when researching data of scientific sources (monographs, articles of domestic and foreign scientists), as well as open sources of statistical information and official data of forums, ratings, international tourist barometer are used in the research process. Findings. As a result of research the problems of assessment of tourism potential are updated as a source of innovative development of tourism; indicators and methods of measurement are analyzed; definition of the category “innovative potential of tourism” is substantiated and a model of its evaluation at different levels of implementation, with various forms of interpenetration and facilities of influence, implementation of effectiveness, perception and realization of the potential of tourism enterprises is presented. The proposed valuation tools that allow to use the tourism resource potential of the country / region / destination have a positive impact on the value pricing of exhaustible resources for sustainable tourism development, allow forming capital resource potentially attractive resorts that will affect their investment and reputational status. At the end of the article the factors of formation of innovative tourist product of destination as an effective tool of realization of tourist potential of the region are offered. Originality. The complementary factors of influence on the formation of a tourist destination management system by realizing existing and enhancing effective development potential are determined. Unlike the existing ones, these factors make it possible to estimate the direct and indirect contribution of tourism in the country's GDP by exploiting existing and enhancing excellent tourism potential. Practical value. The proposed structure and content of the tourist product of the destinations, its innovative component is the basis for the formation of the product strategy of the destination product, raising its competitive status, sustainable development. Key words: tourism potential; innovative development; evaluation of tourism potential; tourism product; destination.
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Logunova, Larisa, Ekaterina Tremblyuk, and Antonina Utkina. "Tourist Potential of the Kemerovo Region: Management Specifics." Sociologicheskaja nauka i social'naja praktika 10, no. 1 (March 30, 2022): 110–27. http://dx.doi.org/10.19181/snsp.2022.10.1.8864.

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Travel and tourism (travel & tourism) – forms of leisure activities that combine different types of recreation. Tourism in Russia is developing dynamically, but ambiguously. Kuzbass is a territory with unique natural, cultural and historical resources that make up the tourism potential of the region. But when determining the strategy of the tourism industry, the assessment of the tourism potential was not carried out. The article analyzes the problems of assessing the tourist potential of the Kemerovo region. The results of the author’s study of the tourism potential showed that the resources of the region (natural, historical, cultural) are practically not taken into account by tourism development programs. One of the reasons is the limited understanding of the Kuzbass tourism development strategy. Analysis of the problem of using the tourist potential of the Kemerovo region showed that the main driver of tourism development today is ski tourism. Another reason lies in the exclusion of the main link from management schemes – a person with his needs and preferences in recreation and travel. Expanding the strategic horizons of managing the tourism industry in the region, studying the needs of people in the field of tourist leisure determine the vectors of tourism development in Kuzbass. The authors of the article believe that the assessment of tourism potential should be carried out not only by describing the presence / absence of a particular resource, but also based on the uniqueness of resource objects, their diversity, density of distribution within the region, accessibility, and their physical condition. The authors analyze the strategy for the development of the tourism industry in Kuzbass, adopted by the regional administration, using an expert survey and mapping. As a result of the analysis of documents describing the scheme of the Kuzbass tourist cluster, additional opportunities were identified for the development of the tourist potential of the region.
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Chernegha, O., T. Tkachenko, O. Hladkyi, V. Bilyk, and T. Lositska. "DIGITALIZATION AS A REPUTATION MANAGEMENT TOOL FOR TOURIST DESTINATION." Financial and credit activity problems of theory and practice 1, no. 42 (March 31, 2022): 371–83. http://dx.doi.org/10.55643/fcaptp.1.42.2022.3649.

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Abstract. The study identifies the main indicators and prerequisites for digital transformation of the tourism industry and the current problematic issues experienced at the level of regional management; the forecast and key features of a new evolutionary stage in the branch. i.e., the development of smart digital tourism, is provided; an extended model of tourism destination «7A» is described, taking into account the digital transformation factor; the role of the digital service portfolio in how the reputation of a tourism destination is formed and perceived is outlined; the systematization criteria and classification of digital tools and services used in regional administration and operational management of tourist activity are listed; KPI for tourist sites around the world are attributed; the structural analysis of domestic tourist sites is described; a critical assessment for the digitalization of the national tourism destinations across Ukraine is provided; the current digital channels for promoting the national tourist product are offered. Keywords: digitalization of tourism industry, smart digital tourism, evolution of tourism, management and administration of tourism regions, tourism destination model, digital services in tourism, destination management organization (DMO), tourism destination reputation, reputation management. JEL Classification L83 Formulas: 0; fig.: 2; tabl.: 5; bibl. 22.
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Nazaruddin, Syaila Thamrina, Ahmad Yani, Chalirafi, and T. Alfiady. "Sustainability Tourism Of Management Object." Proceedings of International Conference on Social Science, Political Science, and Humanities (ICoSPOLHUM) 3 (January 27, 2023): 00041. http://dx.doi.org/10.29103/icospolhum.v3i.236.

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Sustainability, The management of the Sangka Pane waterfall tourist attraction is still not optimal. With the lack of facilities and infrastructure, especially road access which is still tricky, the condition of the tourist attraction is not maintained. This study uses a qualitative research approach with a descriptive type. Planning the local government has made a master plan for the tourism development of Aceh Tamiang Regency for 2019-2025. The program for the development of the Suku Pane tourism object is already in the UKL-UPL, but it is still not mature enough to apply what has been planned; the tourism office and pokdarwis have tried and implemented well to advance the potential of tourism objects, only the program implementation has been hampered due to limited budget funds during the pandemic, and there must be good cooperation from the community, investors, and forestry parties because the tourism object is located in a protected forest area. Supervision is carried out by the tourism office by monitoring via WhatsApp or telephone and going directly to the field, but for the period, it is still uncertain and not routinely, so the Aceh Tamiang government evaluates the continuation of the management of the Sangka pane waterfall, and the government is currently more focused on the development of the waterfall One thousand. Factors inhibiting the management of Sangka Waterfall tourism objects are influenced by internal factors, including limited budget during the pandemic, lack of quality human resources, lack of cooperation with investors and forestry, and the ratification of retribution regulations and the shifting of government attention to Seribu Waterfall which according to calculations budget is more efficient and easy for visitors to reach. In contrast, external factors include: lack of community participation, geographical conditions of tourist attractions, and lack of tourist attraction due to road access and tourist support facilities that have not been realized, and visitors prefer the Seribu waterfall, which is easier to reach.
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Yakymenko-Tereshchenko, Natalia, and Valentyna Kholodok. "MANAGEMENT OF INCLUSIVE TOURISM AT THE REGIONAL LEVEL." Bulletin of the National Technical University "Kharkiv Polytechnic Institute" (economic sciences), no. 3 (August 26, 2022): 33–37. http://dx.doi.org/10.20998/2519-4461.2022.3.33.

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The key place of inclusive tourism in the structure of the social tourism organization system is determined. Theoretical principles were defined and practical experience of management of inclusive tourism as a key direction of social and economic development of Kharkiv region was studied. The main reasons that hinder the development of inclusive tourism in the regions are: insufficient developed infrastructure of the region; lack of conditions of access to establishments of accommodation and food of tourists; lack of possibility to visit museums, historical buildings, architectural monuments; lack of information on accessible tourist places and facilities for people with disabilities; lack of qualified staff to service people with disabilities. The state, regional and territorial levels of management of inclusive tourism are defined. The focus is on the role of each level of management and the main attention is paid to the activities of regional tourism centers. The leading experience of solving problems of development of inclusive tourism in the regions was demonstrated on the example of activity and implemented projects of Kharkiv organizational and methodical center of tourism. The implemented measures was established: dissemination of information on availability of a tourist destination; determination of availability of tourist objects with the purpose of their further inclusion in routes; participation in organization and conducting annual festivals on problems of inclusion in tourism; tourist service of socially disadvantaged groups; accompanying improvement of the inclusive field. Overcoming the problems of establishment and development of inclusive tourism depends on consolidation of efforts of all participants of the tourist sphere, including in the direction of creation of unique tourist routes for persons with special needs.
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Putriani, Rizha Bery, Qadar Hasani, Indra Gumay Yudha, Rara Diantari, Darma Yuliana, Rachmad Caesario, Muhammad Reza, and David Julian. "Management of marine tourism park based on Community Based Management (CBM)." JURNAL MINA SAINS 10, no. 1 (April 29, 2024): 34–44. http://dx.doi.org/10.30997/jmss.v10i1.9986.

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This research was conducted in Kiluan Village, Kelumbayan District, Tanggamus Regency. This study examines the essence of managing marine park tourism by focusing on the surrounding environment (Community-based Management) in Kiluan Negeri, Tanggamus Regency. The research was conducted by descriptive analysis of qualitative approaches through direct studies (primary data) and existing data (secondary data). Kilian Negeri has beautiful and unique marine resources. Problems in Kiluan Bay are related to economic inequality, limited resources, environmental damage due to garbage, and the threat of natural disasters. The general public still needs to learn how involved they are in managing marine park tourism appropriately and sustainably. The active participation of NGOs, namely the NGO Cikal, plays an important role in managing the Kiluan Bay conservation area. Some Community-Based Management (CBM) strategies that can be done are preparing tourism development plans, developing infrastructure, managing tourist destinations, holding promotions and marketing, developing tourism products, conducting HR training, collaborating with the private sector, and developing integrated tourist areas. Community-based management (CBM) of marine park tourism is based on recognizing the importance of local communities in maintaining the sustainability of the marine environment and obtaining economic and social benefits from the tourism sector.
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Dissertations / Theses on the topic "Tourism management"

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Curtin, Susanna C. "Wildlife tourism : tourist expectations, experiences and management implications." Thesis, Bournemouth University, 2008. http://eprints.bournemouth.ac.uk/10303/.

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The literature demonstrates that wildlife tourism, which can incorporate anything from insects (dragonflies, butterflies, glow-worms), flowers, mammals and birds, has become a potentially lucrative activity which is attracting attention from tourists and destinations. There are both positive and negative impacts associated with wildlife tourism. It can contribute to the conservation of threatened habitats / species, provide economic benefit to local communities attract new types of tourists to remote and economically peripheral areas, and provide environmental education and psychological benefits to tourists. Less desired outcomes of wildlife tourism imply that as places and their wildlife become more popular, tourist numbers and infrastructure increases and so too do incidences of disturbance which directly impact upon the well-being and sustainability of the focal wildlife populations such as the disruption of daily behaviour including feeding, breeding, and resting. Whether the positives outweigh the benefits has yet to be tried or tested and may well depend upon how the resource and visitors are managed which in turn depends upon understanding the expectations, the behaviour and the experiential benefits sought by tourists. Given the spectrum of tourist-wildlife opportunities, it follows that wildlife tourists are by no means an homogenous market, there are significant variations in typologies, from the 'serious' to the 'casual' and from the 'specialist' to the 'generalist'. Therefore planning and management become more difficult as the behaviour and needs of each segment differ enormously. Up until now, the human dimensions of watching wildlife have been rather overlooked in the tourism literature; and particularly the experiential and psychological benefits of wildlife tourism have not been adequately explored or applied to the management and marketing of destinations. Using a sample of British tourists, the aim of this research was, therefore, to explore the culture of wildlife tourism in order to contribute a better understanding of what it means to enjoy wildlife experiences, the content of what exactly is enjoyed, the process through which people attend to and perceive wildlife and the emotional responses it provokes. Inherent in this thesis is the discussion of the human dimensions of wildlife, namely how wildlife tourists perceive the natural world, whether they have eco, anthropocentric or anthropomorphic views of the animal kingdom, and whether the application of biophilia, our supposed inherent desire to connect with other, non-human, living things, can be applied to wildlife tourism. In addition the author explored the field skills involved in wildlife watching with regards to identification and photography, what constitutes a memorable experience, and finally the expectations and benefits of travelling on an organised wildlife holiday. In order to satisfy this aim, an ethnographic approach to data generation was employed in two distinct stages. First in-depth interviews were carried out with British tour operators to investigate the business of wildlife tour operating, to discover who the main operators are, the types of products that they offer, the profile of the clients that they attract as well as the management and delivery of their tours. This showed that the wildlife tourism market can be divided into different typologies, for example, birders, `listers' and general naturalists. Secondly, the author joined two tour groups within the general naturalist market, one birdwatching tour to Andalucia to watch the Autumn migration and one whale and bird-watching tour on the Sea of Cortez, Baja California. Whilst on tour, field journals were kept to record the days' events, participants emotional responses to wildlife, and her own observations of tour leading. These journals were coupled with in-depth interviews of tour participants whilst on tour and later in-depth interviews with people who regularly take dedicated wildlife holidays. This ethnographic study of these dedicated general naturalists reveals a number of important themes which may be of use for future studies such as: how interest in wildlife began, how wildlife watching is part of everyday life not just a holiday activity, the fascination with how wildlife adapts to human / urban environments and the relationship with regular wildlife visitors in their garden. In addition it highlights how wildlife tourism is used as a symbol of self presentation, how it is important to develop skills such as identification of species and photography, and how spontaneity, close proximity to wildlife, high numbers and first sightings all make for memorable experiences. There are a number of profound and psychological benefits which the nature of this study allowed to come to the fore, and that was the wonderment and sense of awe at the beauty and diversity of the natural world, of really feeling alive and in 'flow' when watching wildlife and how being in 'flow' distorts time. Linked to this is the spiritual fulfilment and sustenance provided by nature. The physical attributes of the wildlife holiday highlight the important role of the tour leader, their knowledge of species and of where to see them as well as the demonstration of responsible wildlife watching behaviour. Participants voiced their desire for relaxation, for meeting like-minded people and for sharing experiences with others. Finally participants appeared to be aware of potential negative impacts and liked to see responsible tour operating. The thesis ends by discussing the practical implications of these findings for industry and for wider society, and concludes by suggesting areas for future research. "An honest experience of nature would find that the natural world is an arena of endurance, tragedy and sacrifice as much as joy and uplift. It is about the struggle against the weather, the perils of migration, the ceaseless vigilance against predators, the loss of whole families and the brevity of existence. The natural world is like a theatre, a stage beyond our own, in which the dramas that are an irreducible part of being alive are played out without hatred or envy or hypocrisy. No wonder they tell us so much about ourselves and our own frailties" (Mabey 2006: 13). "
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Бобко, Є. О. "Motivational management in tourism." Thesis, Київський національний університет технологій та дизайну, 2018. https://er.knutd.edu.ua/handle/123456789/10633.

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Bennett, Ryan. "Growth management for tourism communities." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape11/PQDD_0007/MQ42306.pdf.

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Філіпович, А. В. "Inside travel and tourism management." Thesis, Київський національний університет технологій та дизайну, 2018. https://er.knutd.edu.ua/handle/123456789/10797.

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Chakladar, Amit. "Tourism management and socio-economic changes : a study of some tourist destinations of Sikkim." Thesis, University of North Bengal, 2006. http://hdl.handle.net/123456789/295.

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Gabunia, Vladimer, Ketevan Zhvania, and Tetyana Manshylina. "Supply Chain Management in Tourism Industry." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-16324.

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The present study aims to analyse the Tourism Supply Chain Management based on the published articles, available statistical data and the conducted research among the par- ticipants of the Tourism Industry (service provider/tour operator, intermediaries, cus- tomers). The paper has a goal to present a deeper insight into the factors affecting the choice of the distribution channel proposing a model based on the accumulated informa- tion regarding the tourism services distribution. In the research we pay a special atten- tion to the analysis of the factors motivating customers to choose traditional intermedi- aries at the time when all the operations can be done through the Internet. This problem would be analysed from both service provider and customers personal approach. The model also includes the future perspective of the development in the field of e-Tourism. The major contribution of this paper is the confrontation of the customers real prefer- ences and company‟s strategies with published earlier empirical research.
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Davis, Pamela Benham. "Wilderness visitor management and Antarctic tourism." Thesis, University of Cambridge, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.363864.

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Nogueira, Mário G. "Tourism development management : policies and strategies." Thesis, University of Derby, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.418670.

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Тараненко, Олександр Олексійович. "Levels of management of tourism industry." Thesis, ПУЕТ, 2017. http://dspace.puet.edu.ua/handle/123456789/6165.

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PINTORI, MORENA. "TOURISM DESTINATION MANAGEMENT: UN APPROCCIO MULTIDISCIPLINARE." Doctoral thesis, Università degli Studi di Cagliari, 2017. http://hdl.handle.net/11584/249621.

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The Tourism Destination Management field addressed tourism sector mainly from economic, environmental and political point of view but, an important 'change of regime' is taking place. Recently, we assist to a growing interest in so-called "hopeful tourism", an emerging, value-based paradigm, an innovative perspective, which uses new approaches to tourism discipline. An increasing number of "responsible tourism” researchers are now interested in making tourism knowledge geared towards ethical and global objectives, interpreting tourism as a catalyst capable of playing a central role in creating more sustainable world challenge and in promoting human dignity, rights and social justice.Tourist destination is seen as the unit of analysis suitable for this purpose. The themes developed emphasize important ethical, social and cultural aspects related to destinations. Given the multidisciplinary characteristic of tourism discipline, we adopts a holistic and socio-cultural approach by developing arguments through different perspectives combining humanistic values and scientific methods. This study is composed by three papers whose titles are: 1) Value co-creation and territory. The Monumenti Aperti case study; 2) Managing destination accessibility using information technologies tools; 3) Branding tourism destination and cultural myths. The first article aims to explore the issue of value co-creation, normally applied in enterprise sector, in the management of cultural attractions in a specific territory/destination. Using a case study, Monumenti Aperti event, we evaluate key aspects and emergent issue and factors that may foster local players to embrace the logic of value co-creation in destination management and development. It proposes and tests a first model able to describe the complexity of territorial value co-creation and to underline the relationships between identity, commitment, and value co-creation dimensions. The second study point out as the acceptance of diversity and the pursuit of equity and inclusiveness are important parameters in evaluating good and sustainable local tourism governance. The goal is to provide a framework able to analyse the relations between sustainable tourism development, tourism accessibility for People with Disability (PwD) and Information Technology (IT), focusing on the role of I.T. to overcome accessibility issues. A combined methods was adopted (Authomatic method and User judgement) involving PwD in evaluating website accessibility. A sample based on tourism destinations websites who won Sustainable and Accessible European Awards, has been used. The criteria and tools are taken from the UNWTO recommendations and Web Content Accessibility Guidelines (WCAG) 2.0 to evaluate perception, discoverability, understanding and use capabilities dimensions. Results allow to better understand the way in which sustainable destinations deal with the issue of accessibility and to realize what prior fields and web tools destinations should implement to achieve global accessibility. The third article extend the research on destination branding processes and the influential role of residents on building brand destination identity and personality. The study aims to explore the role of residents in the construction of destination identity. We use the Sardinian myth of Janas, promoted through a movie. Applying qualitative methods, using in-depth interviews with the producers of the movie, we identified attributes and dimensions used in the second part of the study, which consists in employing projective techniques (word association, sentences completion and personalisation) with residents who saw the movie. Results allowed to deeply understand the link between brand identity, personality and community identity in the branding process and the effectiveness of the strategy used.
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Books on the topic "Tourism management"

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Lesley, Pender, and Sharpley Richard 1956-, eds. The management of tourism. London: SAGE Publications, 2005.

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Z, Brooke Michael, and Buckley Peter J. 1949-, eds. The management of international tourism. London: Unwin Hyman, 1991.

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Annabel, Adair, ed. Tourism management. Melbourne: RMIT, 1995.

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Leiper, Neil. Tourism management. 2nd ed. Frenchs Forest, NSW: Pearson/Hospitality Press, 2003.

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Laura, Lawton, ed. Tourism management. 4th ed. Milton, Qld: John Wiley & Sons Australia, 2010.

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Theory of tourism and tourism management. Warsaw: CeDeWu, 2010.

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Swarbrooke, John. Sustainable tourism management. Wallingford, Oxon: CABI Pub., 1999.

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Swarbrooke, J. Sustainable tourism management. Wallingford: CABI, 1999. http://dx.doi.org/10.1079/9780851993140.0000.

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Sustainable tourism management. New York: CABI Pub., 1998.

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service), ScienceDirect (Online, ed. Adventure tourism management. Amsterdam: Butterworth-Heinemann/Elsevier, 2010.

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Book chapters on the topic "Tourism management"

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Robinson, Peter, Michael Lück, and Stephen Smith. "Destination management." In Tourism, 259–83. Wallingford: CABI, 2020. http://dx.doi.org/10.1079/9781789241488.0259.

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Pizam, Abraham, and Valeriya Shapoval. "Management, tourism." In Encyclopedia of Tourism, 1–4. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-01669-6_125-1.

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Robinson, Peter, Michael Lück, and Stephen Smith. "Responsible tourism management." In Tourism, 359–92. Wallingford: CABI, 2020. http://dx.doi.org/10.1079/9781789241488.0359.

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Dewi, Ike Janita. "Reformulation of Indonesia Tourism Targeting Strategy for the International Tourism Market." In Proceedings of the 19th International Symposium on Management (INSYMA 2022), 864–70. Dordrecht: Atlantis Press International BV, 2022. http://dx.doi.org/10.2991/978-94-6463-008-4_108.

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AbstractTourism is the most affected industry by the Covid-19 pandemic. Both market changes and the new tourism development paradigm require reformulation of marketing strategies. More importantly, the new paradigm of tourism development in Indonesia, that is, the quality tourism paradigm, requires a reformulation of marketing strategies. Based on historical data (visitor statistics pre-pandemic) and current market data (during the pandemic), this research performed a cluster analysis to cluster the international tourist markets visiting Indonesia. The clustering was based on several variables: number, spending, and length of stay of tourists from each of the markets. The resulted clusters offer perspectives on the source markets, contributing to the biggest number of tourists, spending per tourist, and the average length of stay. As competition intensifies and the marketing budget shrinks, such market analysis provides sharpened market targeting strategies for the Indonesian tourism government and industry to formulate more targeted marketing strategies post-Covid 19 pandemic.
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Robinson, Peter, Michael Lück, and Stephen Smith. "Operations management in tourism." In Tourism, 237–58. Wallingford: CABI, 2020. http://dx.doi.org/10.1079/9781789241488.0237.

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Pizam, Abraham, and Valeriya Shapoval. "Management." In Encyclopedia of Tourism, 578–82. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-01384-8_125.

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Page, Stephen J., and Joanne Connell. "Human resource management in tourism." In Tourism, 244–61. Fifth Edition. | New York: Routledge, 2020. | “Fourth edition: Routledge, 2020. http://dx.doi.org/10.4324/9781003005520-14.

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Morrison, Alastair M. "Customer relationship management." In Tourism Marketing, 139–78. London: Routledge, 2022. http://dx.doi.org/10.4324/9781315856094-5.

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Slater, Kelsey. "Tourism." In Encyclopedia of Sport Management. Edward Elgar Publishing, 2021. http://dx.doi.org/10.4337/9781800883284.tourism.

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Aleskerova, Yuliia, and Lidiia Fedoryshyna. "TOURISM INSURANCE MANAGEMENT." In Theoretical and practical aspects of the development of modern scientific research. Publishing House “Baltija Publishing”, 2022. http://dx.doi.org/10.30525/978-9934-26-195-4-2.

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The purpose of the tourism insurance management is the tourism industry has always had a definite danger to life as tourists themselves and its employees. Natural disasters, unfortunate cases, miscalculations in production and economic activities and other unforeseen events may disrupt the balanced activities of tourism complex. At the same time with the development of science technological progress of natural and industrial economic cataclysms are not reduced. For ensuring stable tourist activities enterprises and guaranteeing quality to tourists, in particular in areas of increased risk, there are various management tools risk, one of which is insurance. Fear- as a component of the security system in tourism industry contributes to the stabilization of activities tourist enterprises and tour operators companies, as well as the safety of tourist travel both in Ukraine and abroad. Tourist travel carries a lot surprises. A tourist can become a victim disaster or robbery, sudden due to changes in weather and other circumstances may not live up to his expectations quiet rest. In these and many others In some cases, there will be a need to provide burn yourself from their harmful effects or minimize them. Therefore, the issue of insurance services management in tourism is important. Effective implementation of insurance products in the field of tourists through various distribution channels These intermediaries are an important area of marketing. Results. Tting strategy of insurance companies of Ukraine, therefore, generalization is necessary for its development domestic and foreign experience, scientific ensuring the formation and functioning sales systems of this type. That is, for the plant- building a strong position in the insurance market tourists for the insurer it is important to have message to offer more diversified service package. Ukrainian insurers are actions to rethink global trends to improve the business climate tourism. Value/originalit. Ukraine lags far behind in implementing measures to support the tourism sector, which poses a serious threat to the competitiveness of the industry in the global market during the projected recovery in 2021. The world still faces serious challenges, from the indefinite duration of the pandemic to restrictions on movement, all in the context of the global economic recession. Countries around the world are implementing a wide range of measures to minimize the effects of the COVID-19 pandemic and encourage the recovery of the tourism sector. The prospects for the tourism economy remain extremely uncertain, and confidence in business and travel has been hit hard. Clear communication, well-developed information policies and clear epidemiological criteria will be particularly important where there is a need to change travel restrictions and containment measures in response to virus outbreaks and changes in the health situation. The crisis is a once-in-a-lifetime opportunity that encourages us to move towards fairer, more sustainable and sustainable (socio-environmental-economic) models of tourism development. The pandemic again revealed structural weaknesses in the tourism system and vulnerability to external shocks. There is an urgent need to diversify and strengthen the resilience of the tourism economy, better prepare for future shocks, address long-standing structural weaknesses and encourage the digital, low-carbon transformations needed to move to stronger, fairer and more sustainable tourism models.
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Conference papers on the topic "Tourism management"

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Gicić, Armin. "Translating e-tourism: localization assessment of tourist promotional website of Novi Pazar." In 1st International Scientific Conference on Economy, Management and Information Technologies – ICEMIT 2023. Toplica Academy of Applied Studies, Department of Business Studies Blace, 2023. http://dx.doi.org/10.46793/icemit23.359g.

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In the tourism industry, e-tourism has led to a growing need for the localization of tourist promotional websites to attract domestic and foreign tourists. This study focuses on the website novipazar.travel, which promotes the city of Novi Pazar in Serbia. Using the skopos theory of translation and tourist profiling based on cultural taxonomies and Serbian statistical analysis, this paper assesses the localization quality of tourism materials and analyses how the destination image of novipazar.travel is localized according to the tourist profiles. The findings show that the website shows high level of localization for domestic tourists, which is not the case for foreign tourists. This study contributes to a better understanding of how to tailor Serbian tourism materials to specific tourist profiles, resulting in more effective promotion.
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Cimbaljević, Marija, Vanja Pavluković, Tatjana Pivac, and Sanja Kovačić. "IS TOURISM DESTINATION MANAGEMENT IN SERBIA ALIGNED WITH THE PRINCIPLES OF SMART TOURIST DESTINATIONS?" In Tourism in Southern and Eastern Europe 2023: Engagement & Empowerment: A Path Toward Sustainable Tourism. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/tosee.07.2.

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Purpose – The aim of this paper is to identify tourists' satisfaction with ICT performance in two tourist destinations in Serbia. In addition, one of the goals of the research is to determine the weaknesses and strengths of the tourist offer at the destinations, in order to choose an adequate tourism development strategy in the future to improve the competitiveness of the tourist offer in Serbia and possibly find patterns of development between different destinations. Methodology – Measuring the importance and satisfaction with the performance of smart technologies was carried out in two destinations, Novi Sad and Vrnjačka Banja (Serbia). IPA analysis was used to assess the importance and performance of 38 attributes related to ICT in the selected destinations. Exploratory factor analysis was used to identify groups of smart technologies that tourists consider when evaluating smart tourist destinations. Findings – When examining individual components, the ICT tourism offer in Novi Sad and Vrnjačka Banja are evaluated as fairly low. The results of the analysis showed that Novi Sad, is a more competitive destination than Vrnjačka Banja in terms of the deployment of smart technologies. Contribution – The analysis of weaknesses and strengths can be particularly insightful in revealing what is prioritized more and what is viewed as less crucially, for the overall experience and satisfaction of tourists in order to improve the tourist experience. The results of this research provide practical knowledge for DMOs and tourism companies, to understand the benefits of smart tourism as an important direction in improving the competitiveness of a tourist destination.
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KOSTADINOVA, Nadezhda, and Olga MANCHEVA-ALI. "CHALLENGES FACING BULGARIAN CONGRESS TOURISM." In International Management Conference. Editura ASE, 2023. http://dx.doi.org/10.24818/imc/2022/03.18.

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Tourism sector has proved its role for the GDP of Bulgaria and its indicators are permanantly traced out. Nowadays however global challenges are not missing that turn to be quite influential for the sector and practically threaten large part of businesses. There’s dire need of radical changes in models of work and management, marketing and collaboration on the tourist market. The current paper reveals some potential directions that can turn congress tourism into a more effective specialized form of tourism in the country. Some challenges are outlined that concern: new principles of working out successful hotel congress product; image repositioning of Bulgaria on the congress tourism map; retargeting of potential tourist flows both in low- and high category hotels; bringing forward privately owned local accommodation places on the congress tourism map; using the potential of affirmed regional sites for the needs of congress tourism; cooperation between tourist entities in the region.
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Jiang, Xijun, Chaithanaskorn Phawitpiriyakliti, and Sid Terason. "THE INFLUENCE OF DESTINATION IMAGE AND SERVICE INNOVATION ON TOURIST LOYALTY: THE MEDIATING EFFECT OF PERCEIVED VALUE." In THE 2023 INTERNATIONAL CONFERENCE ON CREATIITY, MANAGEMENT, EDUCATION, TECHNOLOGY AND SCIENCES. EDUCATION STUDIO, 2023. http://dx.doi.org/10.62788/cc276md.

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Tourism is one of the most important service industries in the world today. It is not only the pillar industry of the national economy, but also has important economic, social, cultural and Environmental Values. Due to the increasingly fierce competition among tourist destinations, the demand for tourists is becoming more diverse. Loyal tourists help stabilize market share, reduce marketing costs and improve Customer lifetime value. This study applies relevant theories and adopts a combination of quantitative and qualitative research methods to explore the impact mechanism of destination image, service innovation, and perceived value on tourist loyalty. The research results indicate that the image of tourist destinations, service innovation, and perceived value have a positive impact on tourist loyalty, while the image of tourist destinations and service innovation mediate tourist loyalty through perceived value. The results of this study contribute to providing reference and inspiration for tourism destinations and tourism enterprises, and provide new ideas and methods for theoretical research and practical applications in the tourism discipline.
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Mihajlović, Milan, and Radan Kostić. "SUPPLY CHAIN MANAGEMENT FOR TOURISM DEVELOPMENT." In Tourism International Scientific Conference Vrnjačka Banja - TISC. FACULTY OF HOTEL MANAGEMENT AND TOURISM IN VRNJAČKA BANJA UNIVERSITY OF KRAGUJEVAC, 2022. http://dx.doi.org/10.52370/tisc22397mm.

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Tourism is a sector that is developing and growing faster and faster. In conditions of growing competition, logistics is one of the key success factors. Intensive development and competitive advantage of tourist destinations is achieved by applying the basic principles of logistics: simultaneous and comprehensive optimization of all links in the flows of materials, energy and information, which participate in shaping the supply of tourist locations and creating their tourist products. This paper describes the structure and main problems of supply chain management in tourism, their current state and factors that prevent the implementation and integration of supply chain activities within the tourism sector. The aim of this paper is to emphasize the role and importance of logistics and tourism operators in planning and optimizing logistics activities and increasing the competitiveness of tourism products.
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Mustafa, Hussein A., Gibraeel A. Ismael, and Asreen R. Hassan. "The Role of Tour Guides in Developing Tourism Sector: From Managers Perspectives of Travel and Tourism Companies Operating in Erbil." In 2020 International Conference on Resources Management. Koya University, 2021. http://dx.doi.org/10.14500/icrm2020.gen293.

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Tour guides are considered a significant part of the critical player in tourism development and experience. The tour guide's role in the tourism sector differs according to its type, importance, characteristics, and location. Besides, the person who is guiding a group of people (tourists) may significantly impact attracting tourists and developing the tourism sector through the role and characteristics they played and practice during their tours. Therefore, this research aims to examine tour guides' role in developing the tourism sector: from managers' perspectives of travel and tourism companies operating in Erbil. The researchers used a survey questionnaire as a data collection tool; however, the survey sample includes 122 managers randomly selected from different tourism companies to reply to the survey questions. The conceptual scheme and hypotheses are established that emphasize the correlation and effect among the research variables; the hypotheses are tested using SPSS V.25. The research reached some conclusions; most significant, the research found a positive relationship and effect between tour guides and developing tourism.
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Diacon, Liliana Daniela, Luminiţa Mirela Lăzărescu, Vasile Efros, and Cristian Ciubotaru. "Virtual Tourism during the Pandemic. Comparative Study between Suceava and Maramureş Counties." In International Conference Innovative Business Management & Global Entrepreneurship. LUMEN Publishing, 2020. http://dx.doi.org/10.18662/lumproc/ibmage2020/47.

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The measures taken by the states of the world to limit the disease with the Sars Cov 2 virus imposed, in the first phase of the pandemic, numerous restrictions on mobility and physical distance, a situation that significantly changed the way tourism is carried out worldwide. In this context, some typologies of tourist activities were highlighted, which before the pandemic represented only a small segment of tourist flows and economic benefits. The natural areas with dispersed tourist objectives, with low population densities, the local villages, have entered the sphere of interest of some social categories of population that access the international tourism or the urban cultural areas. Virtual tourism has gained more and more ground, the circulation of tourist information in the online environment has intensified through photos showing the behavior of tourists in the circumstances of the pandemic. The study aims to measure, through a comparative and diachronic analysis (before and during the pandemic), the perception and representation of tourism through geocoded photography and assess how the attractiveness of tourist resources in two geographical areas (Suceava County and Maramures County) has changed. Among the existing web photo distribution platforms, we analyzed the geocoded photos on the Picasaweb platform, this platform being in direct contact with the web service and Google street viewing services, popular in Romania. The research aims at analyzing the photographic appearances of the localities from the two counties, Suceava and Maramures in the period February - August 2020. Research methods used: analysis of tourist areas, statistical recording of tourist flows during the pandemic, comparison of the two regions with the intensity of tourist traffic reflected in the attached photos online, cartographic method by presenting tourist information on territorial options. In conclusion, it is observed that the hostile period of the pandemic had a positive impact on the sustainability of tourism, especially of those territories that are of great interest and became overcrowded in the same period of previous years.
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Jovičić Vuković, Ana. "Tourism and COVID-19: Case of the Balkan Region." In 6th International Scientific Conference – EMAN 2022 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2022. http://dx.doi.org/10.31410/eman.2022.183.

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The crisis caused by the Covid-19 virus has had a significant im­pact on the tourism industry and brought numerous changes in travel pat­terns. Uncertainty, travel risks, restrictions, strict measures and limitations in terms of physical contact and mobility affected a re-evaluation of the exist­ing travel plans. The paper investigates travel plans among travelers in three Balkan countries (Serbia, Bosnia and Herzegovina, and Montenegro). Un­derstanding tourists’ preferences and future intentions are the essential ba­sis for creating a tourist offer, keeping tourists at the national and regional level, and mitigating the harmful effects of the crisis. These could contribute to the faster regional recovery of the tourism industry on the one hand and higher levels of tourist satisfaction on the other.
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Marković, Ivana, Biljana Rabasović, and Marina Janković Perić. "Influence of the Social Media on Choosing the Destination." In 27th International Scientific Conference Strategic Management and Decision Support Systems in Strategic Management. University of Novi Sad, Faculty of Economics in Subotica, 2022. http://dx.doi.org/10.46541/978-86-7233-406-7_222.

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Social media is playing an increasingly important role in many aspects of tourism. While planning a trip, tourists look for information on social media, consider the comments of users who have already visited the destination, and share their experiences about the destination during and after the holiday. Therefore, social media has been proven as an excellent channel for promotion and communication with tourists, as well as an effective complaint management system. This topic has been the subject of many studies that explored the role of social media in promoting, building the image and brand of a tourist destination, while few studies have explored the impact of social media on tourist destination choice. Therefore, the subject of this paper is to analyze the influence of social media on choosing the tourist destination. The aim of this paper is to examine the impact of the availability of information related to the destination and user-generated content through social media on the tourist destination choice. Data were collected using the online survey technique, and research hypotheses were tested by regression analysis. The study results indicated the importance of the availability of information about the destination and a word-of-mouth propaganda on social media while choosing a destination. The theoretical contribution is reflected in new information regarding the role of social media in tourism, which is limited in the domestic scientific literature. As a practical contribution, the study provides information that may be useful to tourism service providers in creating a promotional campaign on the Internet.
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Chatkaewnapanon, Yuthasak. "TOURIST PERCEPTIONS OF TOURISM AND ITS IMPLICATIONS FOR SUSTAINABLE TOURISM PLANNING." In International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4113.

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Reports on the topic "Tourism management"

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Kraynova, O. S., and E. E. Egorov. Management in tourism enterprises. Ljournal, 2015. http://dx.doi.org/10.18411/kray-2015-book-00074.

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Пацюк, Вікторія Сергіївна, and Володимир Леонідович Казаков. Industrial Tourism as New Trend in Tourism Business of Ukraine. Verlag SWG imex GmbH, 2019. http://dx.doi.org/10.31812/123456789/7565.

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In the article the change of tourist preferences of potential tourists has been grounded, the tendencies of appearance of industrial tourism trends and tourists incentives as to industrial tourism activities have been analysed. The best practices of Ukraine and Dnipropetrovsk region at industrial tourism management have been analyzed in details. The city of Kryvyi Rih has been defined as center of the greatest potential for industrial tourism development in Ukraine, as there are both mining-industrial and factory facilities. The resource base of industrial tourism potential includes active industry, anthropogenic relief, objects of industrial heritage, human resources, infrastructure. The essence of activities holding in the city for the efficient formation of industrial tourism have been depicted, the substance of the main activities to be implemented under the Program of industrial tourism development in Kryvyi Rih during 2013-2015 has been outlined. The lines of activities of the Industrial Tourism Department of the Kryvyi Rih City Development Institution have been analyzed. The most popular objects and directions of industrial tourism in the city Kryvyi Rih have been considered in detail. The plans for the future and the next steps in the implementation of industrial tourism have been defined.
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Larrabee, Katelyn, and Jonathon Day. Sustainable Tourism Challenges: Change Management - Teton County. Purdue University, 2021. http://dx.doi.org/10.5703/1288284317359.

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Day, Jonathon. Sustainable Tourism Challenges: Getting Started - Sustainable Supply Change Management. Purdue University, 2021. http://dx.doi.org/10.5703/1288284317360.

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Hoagland-Grey, Hilary. Climate Change Risk Management Options for the Tourism Sector. Inter-American Development Bank, May 2015. http://dx.doi.org/10.18235/0005995.

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The Latin America and Caribbean (LAC) region has a long history of coping with natural hazards such as hurricanes, floods, and coastal storm surges. However, climate change is expected to exacerbate the threat of natural hazards and pose new ones. As a result of climate change, average temperatures and sea levels are known to be rising, precipitation patterns might change, and hurricanes could intensify. Many of these changes are already occurring, and are projected to become more severe in the future. The Inter-American Development Bank (IDB) supports a wide-range of projects in the LAC region. Climate change-related risks could adversely affect the financial, economic, environmental, and social performance of current and future IDB investments in the region. This factsheet identifies climate change risks and risk management options that can be incorporated into IDB-investments for the tourism sector.
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Weltman, Trevor, Angelo Sciacca, Yeong-Hyeon Hwang, and Steven Schipani. Smart Tourism Ecosystem Development Readiness in Southeast Asia. Asian Development Bank, April 2024. http://dx.doi.org/10.22617/brf240230-2.

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This brief tracks how Southeast Asian countries are using smart technologies to make their tourism sectors more competitive, inclusive, and sustainable, and outlines the complex financing and infrastructure challenges they face. The brief shows how integrated technology can be harnessed by the tourism sector for uses from e-visas to smart waste management and cashless payments, benefiting businesses, consumers, and destinations alike. With Thailand topping its smart tourism readiness table, the brief explains how countries should look to narrow the digital divide, tweak policies, and pull in private sector financing to provide tourists the convenient digital solutions they increasingly expect.
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Kraynova, O. S., T. E. Lebedeva, and O. A. Sukhanova. Innovative management technologies in the tourism and hospitality industry: regional aspect. Ljournal, 2016. http://dx.doi.org/10.18411/kray-2016-mong-00034.

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Kline, Jeffrey D. Tourism and natural resource management: a general overview of research and issues. Portland, OR: U.S. Department of Agriculture, Forest Service, Pacific Northwest Research Station, 2001. http://dx.doi.org/10.2737/pnw-gtr-506.

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Iakovlev. BASIC CHARACTERISTICS OF ETHNOSOCIAL AND CULTURAL COMPETENCE OF ECONOMISTS IN TOURISM AND HOSPITALITY MANAGEMENT. Federal State Budgetary Educational Establishment of Higher Vocational Education "Povolzhskaya State Academy of Physical Culture, Sports and Tourism" Naberezhnye Chelny, December 2013. http://dx.doi.org/10.14526/36_2013_1.

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Robbins, David. Guidance for Improving Sanitation in El Salvador's Tourism Areas Through Decentralized Wastewater Management Systems. RTI Press, June 2013. http://dx.doi.org/10.3768/rtipress.2013.pb.0004.1306.

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