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Relevant bibliographies by topics / Tourism business networks and ICT

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Academic literature on the topic 'Tourism business networks and ICT'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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Journal articles on the topic "Tourism business networks and ICT"

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Kokkonen, Pellervo, and Anja Tuohino. "The Challenge of Networking." International Journal of Entrepreneurship and Innovation 8, no. 1 (February 2007): 44–52. http://dx.doi.org/10.5367/000000007780007407.

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Small and medium-sized tourism enterprises (SMTEs) face the challenges of renewing business models to maintain competitiveness in the global economy. SMTE networking and product innovations are typical responses to these challenges. SMTE innovation processes and networking dynamics were analysed in the Saimaa Holiday network in the Savonlinna region of Finland. The Finnish Nationally Networked Centre of Expertise for Tourism (CET) networking model was used for the analysis. It was confirmed that innovation in SMTE networks was a synthetic process consisting of product, process and resource innovation. The network and its links to the university increased innovation potential and creativity in product innovation. Problem areas included business process development and ICT utilization.

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Olatubosun, Olabode, Oladeji Sunday Oladipo, and Iwasokun Gabriel Babatunde. "Using ICT to Enhance the Management of the Natural & Cultural Heritage Resources of Old Oyo National Park for E-Tourism Development." INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY 3, no. 2 (January 23, 2013): 16–21. http://dx.doi.org/10.24297/ijmit.v3i2.1363.

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This paper describes the conceptualization of Old Oyo National Park seeking an intervention for improve collaboration and communication internally across functional and departmental boundaries through the use of ICT. Eighteen natural and cultural heritage resources of ecotourism values were indentified in the Park, in addition to the nine art and craft practiced in these communities and eight annual cultural events. A detail assessment of the level of development of the cultural and natural features in the Old Oyo National Park was carried out based on the three component of tourist destination, viz; attraction, amenities and accessibility. The gridded map of the locations of these ecotourism features was also presented. An e-tourism designed for the park has the basic component of catalog of product, shopping cart, and check out, payment gateway (payment processing network), customer account, internet merchant account and business account. Customers can browse the catalog of tourism product and shops cart it. The gateway component accepts credit card details and sends to the payment gateway for authorization on the premise of adequate security using the SSL primitives. Funds are reserved into the customer account and later transfer to merchant account, and then to the business account of the park.

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Rodríguez Cid, Laura, José Antonio Fraiz Brea, and David Ramos Valcárcel. "Las Agencias de Viajes ante la influencia de las Redes Sociales en el turismo. El caso de Ourense." PASOS. Revista de Turismo y Patrimonio Cultural 13, no. 4 (2015): 829–36. http://dx.doi.org/10.25145/j.pasos.2015.13.057.

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The traditional tourism model has changed with the appearance of new technologies. The traditional marketing tools used by Travel Agencies are disappearing, giving way to improved methods of marketing to promote tourism products which are based on the use of Information and Communication Technologies (ICT). Buying habits have changed due to the fast development of the Internet in the last 10 years. With Web 1.0, websites were static and not very interactive but now Web 2.0 allows content creation and on -line communication between users as creators and consumers of information. In recent years, tourism companies have begun to create direct marketing channels with the client to avoid dealing with intermediaries, to improve efficiency and to reduce costs. This allowed users to book a trip or a tourism service by themselves through the network and at a significantly lower price. Advice previously found in Travel Agencies is now provided by users who have used the service and whose experience brings an unique and different point of view. This whole phenomenon has forced Travel Agencies into the background because now the tourist is more experienced, more informed and familiar with these new tools born from the Web 2.0. Although interaction between the customer and the travel agent generates added value, many traditional Travel Agencies have closed their businesses and could disappear as they are known today. However, many possibilities could be opened to them if they adapt to the current market, an environment which encourages the use of new technologies from Web 2.0 to Social Networks to keep and attract new customers.

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Matzler, Kurt, Andreas Strobl, Norbert Thurner, and Johann Füller. "Switching experience, customer satisfaction, and switching costs in the ICT industry." Journal of Service Management 26, no. 1 (March 16, 2015): 117–36. http://dx.doi.org/10.1108/josm-04-2014-0101.

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Purpose – Stabilizing business in highly competitive and volatile business-to-business (B2B) markets is a strategic imperative for many companies. In such a context, customer retention through the creation of switching barriers (i.e. by increasing switching costs) is a common strategy. The purpose of this paper is to develop a network of relationships among customer switching experience, customer satisfaction, perceived switching costs, and behavioral loyalty intentions. Design/methodology/approach – Survey data were collected from 327 business customers (very small enterprises with fewer than nine employees; customers included physicians, lawyers, tax advisors, consultants, civil engineers, etc.) of an information and communications technology (ICT) company. The research model was tested using partial least square structural equation modeling. Findings – The results show that switching experience negatively influences customer satisfaction and behavioral loyalty intention. Furthermore, the influence of customer satisfaction on behavioral loyalty intentions is partially mediated by financial and relational switching costs. Practical implications – In saturated markets, companies often try to grow by acquiring customers from competitors. This study reveals that this strategy can backfire. The customers that can be most easily acquired may be those that are the most difficult to retain because customers experienced in switching are difficult to satisfy – and low satisfaction means lower perceived financial and relational switching costs and, in turn, lower loyalty. Originality/value – This research contributes to theory and practice by shedding further light on the satisfaction-loyalty link by investigating the often widely neglected role of switching experience. Furthermore, the study seeks to add to the discussion of how to specify the role of switching costs: as a mediator or as a moderator.

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Romero, Isidoro, Igone Porto Gómez, and Jon Mikel Zabala-Iturriagagoitia. "‘Cookpetition’: Do restaurants coopete to innovate?" Tourism Economics 25, no. 6 (November 16, 2018): 904–22. http://dx.doi.org/10.1177/1354816618811551.

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This article studies the influence of ‘coopetition’, that is, cooperation between competitors, on the innovative behaviour of restaurant firms. The analysis is based on data gathered from a representative survey conducted on Spanish small and medium-sized enterprises operating in the restaurant industry. A binary logistic regression specification is used to test the core hypotheses in the article. The results confirm that coopetition fosters product innovation in restaurant companies. Coopeting restaurants also introduce more process innovations, although this effect is not found to be statistically significant. However, participation in restaurant chains and commercialization networks is found to stimulate process innovation. Likewise, business owners with intrinsic entrepreneurial motivation favour product innovation in their restaurants. Notwithstanding, investments in ICT and in staff training are observed to be the main determinants of product and process innovation in the restaurant industry.

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Qiu, Qihang, and Mu Zhang. "Using Content Analysis to Probe the Cognitive Image of Intangible Cultural Heritage Tourism: An Exploration of Chinese Social Media." ISPRS International Journal of Geo-Information 10, no. 4 (April 7, 2021): 240. http://dx.doi.org/10.3390/ijgi10040240.

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The industry of intangible cultural heritage (ICH) tourism continues to grow, and social media can serve as an essential tool to promote this trend. Although ICH tourism development is outstanding in China, the language structure and restricted use of social media render ICH difficult for non-Chinese speakers to understand. Using content analysis, this study investigates the structure and relationships among cognitive elements of ICH tourism based on 9074 blogs posted between 2011 and 2020 on Weibo.com, one of the most popular social media platforms in China. The main analysis process consisted of matrix construction, dimension classification, and semantic network analysis. Findings indicated that the cognitive image of ICH tourism on social media can be divided into seven dimensions: institutions, ICH and inheritors, tourism products, traditional festivals and seasons, tourism facilities and services, visitors, and regions. This network vividly illustrates ICH tourism and depicts the roles of organizers, residents, inheritors, and tourists. Among these elements, institutions hold the greatest power to regulate and control ICH tourism activities, and folklore appears to be the most common type of ICH resource that can be developed into tourism activities. Practically, the results offer insight for policymakers regarding ways to better balance the relationships among heritage protection, the business economy, and people’s well-being. Such strategies can promote the industrialization of ICH tourism. In addition, through content analysis, this paper confirms the effectiveness of social media in providing a richer understanding of ICH tourism.

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Gjika, Ira, and Nikollaq Pano. "Effects of ICT in Albanian Tourism Business." Academic Journal of Interdisciplinary Studies 9, no. 6 (November 19, 2020): 252. http://dx.doi.org/10.36941/ajis-2020-0129.

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The digitalisation in the manufacturing and industrial sectors has been fast ‘exported’ in tourism industry as well. The technological revolution has highly affected both the supplier and the consumer of tourism products and services. There is recently an increasing attention from the industry and academia in order to highlight the challenges of ICT use in tourism and the drivers of “smart tourism” in world level. Our study joins these efforts with the goal to observe the use of information and communication technologies in Albanian tourism and detect the elements of smart tourism in it. The survey and interviews with a sample of experienced medium size tourism companies were used to assess the expansion of ICT in their overall activity. The data collected and processed did enable to point out the penetration of digital technologies in Albanian tourism. Further on, some features of smart tourism are highlighted and some drivers of digitalization in Albanian tourism are brought to the attention of stakeholder groups.

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Borodako, Krzysztof. "Selected ICT Solutions Used in Business Tourism." Ekonomiczne Problemy Turystyki 33 (2016): 247–58. http://dx.doi.org/10.18276/ept.2016.1.33-20.

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Sukirno, Zakaria Lantang, and Edoardo Irfan. "Teknologi Komunikasi Informasi dan Dekonstruksi Tren Pariwisata." Journal of Tourism and Creativity 3, no. 2 (October 30, 2019): 179. http://dx.doi.org/10.19184/jtc.v3i2.14023.

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Abstract ICT progress and dynamics has been changing human behavior and life. Thus, tourism industry has changed drastically because of the new media development. The changes in organizational order or structure, society, trend, and culture based on technology development become the signifier of postmodern era. ICT is responsible for the drastic change of tourist consumer behavior, tourist service companies, tourism marketing, and tourism business. That’s called as deconstruction. Tourism business must be sensitive to the consumer behavior and consumer culture deconstruction in this digital era that occurs in the tourism trend by following the ICT usage trend. Tourism entrepreneurs must deconstruct their mindset from competition to collaboration.Keywords : ICT, postmodern, deconstruction, tourism, apps, startup

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Milićević, Snežana, Jelena Petrović, and Nataša Đorđević. "ICT as a factor of destination competitiveness: The case of the republics of former Yugoslavia." Management & Marketing. Challenges for the Knowledge Society 15, no. 3 (September 1, 2020): 381–92. http://dx.doi.org/10.2478/mmcks-2020-0022.

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AbstractThe purpose of this paper is to analyze the impact of the Information and communication technology (ICT) on the competitiveness of the republics of former Yugoslavia (Serbia, North Macedonia, Montenegro, Bosnia and Herzegovina, Croatia and Slovenia) as tourism destinations. This paper relies on the correlation analysis and panel regression method. Regression analysis has examined the impact of the ICT on the competitiveness of the republics of Former Yugoslavia (Serbia, North Macedonia, Montenegro, Bosnia and Herzegovina, Croatia and Slovenia) as tourism destinations. The destination competitiveness is measured by international tourist arrivals and international tourism receipts, while the ICT is measured by the ICT Development Index (IDI). The results indicate that the IDI use has a significant impact on the number of international tourist arrivals and an indirect positive impact on the international tourism receipts. The originality of the research lies in the fact there are no previous studies about the impact of ICT on the competitiveness of the republics of former Yugoslavia as tourism destinations. This study contributes to a better understanding of the impact of ICT on the competitiveness of a tourism destination by linking the IDI with tourist arrivals and tourism revenues.

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Dissertations / Theses on the topic "Tourism business networks and ICT"

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Modimodale, Lloyd. "ICT and SMEs competitiveness in South Afirca : how SMEs could use ICT to become competitive in South Africa." Pretoria : [s.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-08272008-111005.

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Thaithong, Nisarat. "An investigation of tourism stakeholder networks and cluster sustainability in Samui Island, Thailand." Thesis, University of Hull, 2016. http://hydra.hull.ac.uk/resources/hull:13637.

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This research focuses on main challenges and opportunities in developing sustainable tourism in Samui Island, one of the well-known tourist destinations in Thailand. The island is rich in environmental and cultural resources as well as being a popular coastal tourism resort generating considerable revenues (approx. GBP 700 million in 2014). However, serious environmental impacts due to mass tourism threaten not only the island‘s tourism industry in, but also the ecology of the region and the long-term well-being of its residents. Thus, this research aims to analyse the interrelationships between tourism stakeholders and how their relational networks influence (un)sustainable practices and shape tourism clusters and sustainable tourism development. This work draws upon empirical data collected in two study regions - in Samui – sub-district Bo Phud situated in the north-east, and two sub-districts of Na Muang and Taling Ngam in the south-west. The research used and applied key concepts inherent in stakeholder theory, social networks approach, and the notion of clusters, to examine the micro-dynamics underpinning (un)sustainable tourism practices in Samui Island. A qualitative approach was utilised for the research investigation through 60 semi-structured interviews and 4 focus groups. The interview participants were policy makers, such as government bodies, and public- tourism organisations, tourism businesses, tourism associations, non-profit organisation, and local communities. Key findings show the significance of existing collaborative networks between public-private sectors and non-profit organisation which demonstrate both (in) formal networks as well as strong and weak relationships. Social networks enable innovative tourism products and activities, as well as green projects. However, these collaborative networks were still limited in some particular groups such as upmarket hotels and resorts. Other groups of stakeholders were in peripheral positions in tourism networks, especially local communities which lacked connections and participations in the tourism development process. Key challenges in relation to networking included lack of trust towards government bodies, tension between outsiders (both Thai and foreigners ) and insiders (Samui local people), and lack of time and commitment. Also key challenges towards sustainable tourism implementation arise due to the lack of financial resources, and social networks that are in some cases mobilised for unsustainable practices such as corruptions, and by the networks of businesses that are not licensed or are unregulated, as well as 'dark networks' such as sex workers, pimps and clusters of drugs dealers.

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Ajumobi, Deborah O. "Exploring ICT-supported Formal Women Business Networks (eFWBNs) the case of Kenya and South Africa." Thesis, University of Cape Town, 2018. http://hdl.handle.net/11427/28433.

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The primary purpose of this study was to examine and understand the nature of Information and communication technology (ICT) supported formal women business networks (eFWBNs) and their contribution to the development of women entrepreneurs. For over a decade, studies on women’s entrepreneurship, particularly those in sub-Saharan Africa, have reiterated the importance of, and need for, women’s involvement in formal women business networks (FWBNs). In this study, FWBNs are defined as networks that have women entrepreneurs as key actors and are often affiliated with consultants, business practitioners, and government. FWBNs provide benefits and access to useful resources that are not easily accessible to women entrepreneurs due to several constraints. FWBNs have been found to be slow to leverage ICTs to facilitate and enhance their activities even in the era of globalisation. While FWBNs exist in sub-Saharan Africa, there is a dearth of research on their characteristics, structure and operation. Particularly within the information systems field, there is paucity of recearch around the integration and use of ICTs in WBNs. Thus, there is limited guidance on what makes a FWBN achieve its objectives and how these networks may leverage technology to enhance and facilitate their operations and activities. For these reasons, this study sought to shed light on the nature of eFWBNs and their use of ICTs. To achieve this objective, multidisciplinary theories were reviewed and an integrative theoretical framework developed. This revealed that an eFWBN is a configuration of distinct but inter-related elements – actors, relationships, resources, governance, external support and ICTs – which interplay to provide contributions and benefits to women entrepreneurs. This thesis proposed that the stronger the coherence among the core elements of the eFWBN, and the operating and support mechanisms, the greater will be their contribution and benefits. This proposition was tested in an empirical study involving three network cases in Kenya and South Africa, using mixed methods. The qualitative data was analysed using thematic analysis, and converted to quantitative data using the quantitisation technique. The quantitised data and the data collected using quantitative methods were combined to test the model using cluster analysis. The cluster analysis resulted in three clusters representing the three eFWBNs cases in this study. The findings revealed that the Kenyan networks had achieved coherence amongst the elements of the network and as such attained good outcomes. However, the South African network did not report good outcomes, suggesting they had not attained coherence amongst the element in the network. The findings also provided results contrary to the observations in literature about the use of ICTs in eFWBNs. In this study, not only ICTs were highly leveraged at the network-level and were an integral part to the strategy, the existence and operation of the network. This research makes significant contribution to knowledge by providing insight and understanding into an under-researched area (eFWBNs). The key theoretical contribution of this study is the integrative theoretical framework that overcomes the limitations of earlier theories used to study networks. It integrates various theories into a framework that identifies and explains more comprehensively the various aspects and operations of eFWBNs. It also advances the configurational theory as an effective approach to measuring complex relationships. This study also makes significant methodological contributions. There is currently a dearth of knowledge on how to fully integrate both qualitative and quantitative data in mixed methods research. Thus, by adopting the quantitisation technique, this study provides knowledge on how to convert qualitative data to quantitative data to achieve synthesis of both methods in a single study. Also, the adoption of realism as a philosophical stance helped to overcome the challenges of mixing methods and paradigms in one research project. The findings of this study also have practical implications. The findings showed that at the membership level, women entrepreneurs need to apply more agency in establishing relationships and translate the acquired resources within the network into benefits for their businesses. At the network-level, the evidence revealed that leaders of eFWBNs need to ensure they balance the needs of their members in order to carry the members along and preventing them from feeling excluded. The findings also asserted the importance of developmental, private and public organisations to eFWBNs. Lastly, government and practitioners can draw from the understanding provided of eFWBNs, to create and establish policies that can aid women entrepreneurs’ successes and growth. The theoretical, practical and methodological contributions are further discussed in this thesis. The study concludes with a discussion on the limitations of the study and recommendations for future research.

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Braun, Christine. "A qualitative analysis of the networks of tourism SMEs in Germany : managing business networks for knowledge transfer." Thesis, University of Nottingham, 2015. http://eprints.nottingham.ac.uk/28592/.

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Theoretically, it is said that social capital encourages individuals and entrepreneurs to engage in business networks. Social capital is the sum of the resource benefits an organisation derives from its network of relationships. These external knowledge sources are particularly relevant for small and medium-sized enterprises (SMEs) because of their lack of internal knowledge stock. Yet, social capital theories have primarily been investigated from a structural perspective to measure benefits through centrality and position in structural holes. To understand the resource benefits, however, it is first necessary to understand what knowledge is available, second the content of the relationship, and third the context and conditions that influence these inter-organisational knowledge transfer relationships. Thus, in this thesis, a relational approach is adopted to generate knowledge on inter-firm relationships at the SME level in order to explore how tourism business networks are operated and managed in such a way that enables the knowledge transfer. This study looks into the business networks in which the SMEs of the tourism industry engage, explains the meaning they ascribe to the knowledge transfer potential among these networks, how they exploit the networks, what knowledge is made available, and the managerial as well as contextual factors that influence the network operation and management. A multi-method qualitative strategy was used to investigate naturally emerging business networks in North-East Germany’s tourism industry. A snowball network sampling procedure was applied, from which two network zones emerged, a closed coordinated small network and the members’ individually built business relationships beyond this network. The research was informed by three rounds of qualitative data generation and collection. In total, 12 first-round interviews were used to enter the field, a second-round workshop and discussion group with 31 participants was used to generate preliminary findings and facilitate access, and in the third round 38 semi-structured qualitative interviews were conducted to generate data for the main empirical study. This qualitative data analysis was complemented and supported with data from informal conversations and observations, collected documents and field notes, as well as a secondary data review. The study contributes to the body of knowledge on tourism SME networks and the availability and transfer of knowledge. Its original contribution is in providing a greater knowledge and understanding of the cognitive and relational component of social capital, particularly in the formation of a network. It further adds to both literature and theory on network coordinators by unpacking and circumscribing their boundaries. The study also theorises the cult of personality in a network context. In addition, it contributes to the understanding of the role of regional tourism organisations (RTO) in that it explored how different strategies lead to a collaborative environment, effective communication and member exchange. Thus, this research contributes to the conversation of SMEs, tourism business networks, coordination, and knowledge transfer.

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Chauma, Crecencia Naison. "The application of project management tools and techniques in ICT SME projects in Western Cape." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2546.

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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2017.
Introduction The research looked at the application of project management tools and techniques in ICT SME projects in the Western Cape. Problem Statement Previous literature revealed that small to medium enterprises (SMEs) are vital to developing economies as they provide employment and contribute to overall sustainable economic productivity. Literature further alludes that project management tools and techniques enhance SME’s ability to innovate, grow and compete in industry. However, it is unclear if ICT SMEs in Western Cape are applying project management tools and techniques in their projects. Therefore, this study aimed to investigate whether ICT SMEs in Western Cape applied these tools and techniques in their projects. Aims / Objectives The primary objective of the research was to determine the extent to which ICT SMEs in Western Cape were using project management tools and techniques. The secondary research objectives were: to determine the extent to which ICT SMEs in Western Cape knew about the project management tools and techniques and how to use them; to establish the extent to which the ICT SMEs knew the benefits of using project management tools and techniques; and to determine the extent to which project management tools and techniques were used by SMEs to achieve success. Methodology The research was non experimental. An electronic questionnaire was distributed using Survey Monkey and Mail Chimp to collect responses. Some questionnaires were hand delivered to ICT SMEs based in the Cape Town CBD areas accessible to the researcher. The results presented in the research were based on a survey of ICT SMEs, located in Western Cape. Out of the 341 responses targeted a total of 210 responses were obtained. The results obtained represent 60- 70% of the population interviewed. The sample was chosen using stratified random sampling that classified the respondents according to organisational hierarchy, and the amount per strata was noted. The respondents within each stratum were chosen using simple random sampling thus eliminating bias.

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Nocanda, Xolani Wittleton. "Web-based business positioning : an investigation in the tourism industry." Thesis, Stellenbosch : Stellenbosch University, 2011. http://hdl.handle.net/10019.1/19797.

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Thesis (MBA) -- Stellenbosch University, 2011.
The use of the web-based technology to conduct business has been growing in many industries globally, this has been the case in the tourism industry. The growing popularity of the web-based technology can be attributed to the benefits it brings to the tourism industry. The study has look into the overall benefits brought by the web-based technology in the tourism industry and how it can be further exploited to benefit the organizations. The application of the web-based technology has included the introduction of the website. The website has given companies exposure to the global market and has been a platform for conducting marketing activities. The website has been used extensively in the tourism industry as a source of information. The website has enabled travel consumers purchase tourism products and services. Having a website may not be sufficient in meeting an organisation’s intended objectives. Many companies in the tourism industry are making use of the website, hence the use of website in search engines has become competitive. Companies need to implement website optimisation techniques to benefit both the travel suppliers and travel consumers. To conduct the organisations marketing activities successfully, the websites needs maximum exposure to the target audience. This can be achieved through the website design aimed at ensuring that the website is highly ranked by search engines. Added features like video, up to date information and photos add value to travel consumers. Through these features travel consumers are able to understand tourism products and services, and hence make informed decisions. The study has looked at the application of the web-based technology in four sectors of the tourism industry in South Africa. These are attraction, accommodation, tour operators and transport. Suppliers in each sector were selected for analysis and they are: - in attraction, Kruger National Park and Hluhluwe Game Reserve; - in accommodation, Hilton hotel and Southern Sun hotel; - in tour operator, Thompson Holiday and Tourvest; and - in transport, Kulula, South African Airways, Avis and Europcar. Suppliers in the tourism industry in South Africa were found to use the website for the following reasons: - Provides information about the organisation and its products and services. - Used as a marketing tool: The website is used to facilitate communication between the travel supplier and the travel consumer. It is also a platform to sell tourism products and services. - Used to enhance collaboration in the industry. Collaboration through websites has resulted in a better supply chain. Customers have been able to buy one package including the airline ticket, accommodation and car hire using one website. - Used to conduct business transactions: Customers have been able to make bookings and reservations and payments through the website. - Used to attract customers to the organisation’s products and services. Attractive features such as photos and videos have been included in the website. The Safari Company is a tour operator in South Africa. Using web-based technology; the company has changed its business model to be able to serve its customers better. The company has developed a new website that adds value to both travel suppliers and travel consumers. Travel suppliers are able to market their services and products through the website. The website provides travel consumers with the latest information and expert advice in tourism products in the Southern and Eastern Africa. The Safari Company website has been a platform for the company to communicate its social responsibility with the global community. The Safari Company donates 10% of its revenue to an organization called Touch the Land. Touch the Land is a foundation that implements projects in Southern and Eastern Africa aimed at poverty alleviation.

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Nylén, Daniel. "From closed to open : ICT as an Enabler for Creating Open Innovation Systems in Industrial Settings." Thesis, Umeå University, Department of Informatics, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-26660.

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Most forestry machines being produced today include a PC that monitors and controls the harvester head, and an information system that stores data on every action the driver or the machine performs. ICT thus provides an opportunity to improve efficiency and competitiveness and possibly also opens up for new ways of working for actors in the forestry industry. The purpose of this study is to investigate how ICT can enable the transformation from selling products to selling services in the forestry industry. We investigate this through performing a Case Study including a number of actors from the Forestry industry in northern Sweden. First, we investigate the barriers for establishing an Open Innovation system in forestry. Then we describe the main steps to be taken and how the use of ICT can enable the establishment of such a system. The case study shows that the forestry industry is committed to working according to a traditional value chain and is committed to a closed innovation paradigm. We argue that the ICT component in Timbercut’s forestry machines constitutes a latent potential that cancaptured through changing the business model and setting up a joint venture with Rewire.

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Pan, Grace Wen, and n/a. "Business Partnership Relationships in the Chinese Inbound Tourism Market to Australia." Griffith University. School of Tourism and Hotel Management, 2004. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040719.110427.

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The Chinese inbound tourism market to Australia has been acknowledged as an emerging market and a major export earner. However, Australian inbound tour operators experience difficulties in establishing and developing viable partner relationships with Chinese travel agents. Recognising the size, importance and complexity of this market, the major purpose of this research is to explore and investigate the crucial process of developing Sino-Australian partnership relationships in the tourism industry, and to educate Australian tourism operatives about this process to facilitate the establishment of business relationships with Chinese travel agents. Hence, the principal research question posed in this thesis is: How might Australian tourism product suppliers and marketers establish and maintain partnership relationships with Chinese travel agents to help Australia become a preferred tourist destination for Chinese tourists? This study is exploratory in nature and draws on applied marketing, management and cross-cultural theories on networking to explore the process of developing partnership relationships in the Chinese inbound tourism market to Australia. The literature on networking, and the development of networking relationships, has been theorised drawing principally on the marketing and management literature. The impact of cross-cultural differences and the effect of guanxi (connection), a key feature of Chinese business networking, on partnership relations between Chinese travel agents and Australian inbound tour operators, is also reviewed and discussed. One of the main contributions of this research is its multidisciplinary nature, drawing on relationship marketing and network theories and applying them to tourism research. Little research has been undertaken into tourism-based partnership relations in the cross-national context. Given the limited research conducted on this topic and its cross-cultural nature, a qualitative research method was adopted for this study. Specifically, this study utilised in-depth interviewing techniques to explore the relationships between Australian inbound tour operators and Chinese travel agents. This study identifies that the process of developing partnership relationships between Chinese travel agents and Australian inbound tour operators is, as expected, highly culturally embedded but in unexpected ways. Although all the Australian inbound tour operators in the study are of Chinese descent, they have adapted to Australian culture and business ethics, giving rise to communication problems that affect partnership relationships. A new stage model of the development of partnership relationships between Australian inbound tour operators and Chinese travel agents is therefore developed by incorporating cross-cultural factors into Western theories on networking and relationship marketing. In particular, the thesis identifies important factors in each stage of the process of developing business relationships. For example, resilient trust and mutual commitment, the pricing issue, word-of-mouth, and quality of services are all considered crucial in attaining long-term stable partnership relationships. Disproving popular myths about guanxi in some of the previous literature, the findings from this research demonstrate that, in China's economic transition period, guanxi plays a significant, but not decisive role in the process of developing partnership relationships between Chinese travel agents and Australian inbound tour operators. However, guanxi relationships can provide added value to the partnership relationships of Australian operators.

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Milwood, Pauline Antoinette. "MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION." Diss., Temple University Libraries, 2015. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/341058.

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Tourism and Sport
Ph.D.
Innovation in the services sector is becoming increasingly important to understanding the innovative behavior of the US economy, as more and more sectors become increasingly populated with services. Traditional goods-manufacturing sectors remain a dominant theoretical and empirical force with respect to the measurement and management of innovation activity at different levels of the economy. This includes industry, sector, and firm levels of theory and practice. As the shifting trajectory away from traditional technology-manufacturing to services, it becomes incumbent on researchers in service dominated sectors such as tourism to better understand effective ways to measure and manage innovation in services. This dissertation comprises three essays which singly and in combination, focus on the measurement and management of innovation in services with specific and increasing attention to the role of the destination management organization. The major bodies of literature used in these essays are the innovation literature, destination marketing and management, and networks. There are multiple lenses used to analyze services within the tourism context at the industry, destination, and organization levels. In addition to multiple lenses, multiple analytic methods are employed raging from latent growth modeling techniques to convergent parallel mixed methodology. The thesis contributes to the destination management and marketing literature in three ways. First, the thesis integrates tourism production industry into the comparison of between and within group trajectories. Second, the study empirically tests the mediating effect of network orchestration, and contributes mixed methods to the tourism field.
Temple University--Theses

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Delporte-Vermeiren, Dominique Jeanne Emile. "Improving the flexibility and profitability of ICT-enabled business networks : an assessment method and tool = Het verbeteren van de flexibiliteit en de winstgevendheid van ICT ondersteunde bedrijfsnetwerken : een inschattingsmethode en werkinstrument /." Rotterdam, 2003. http://aleph.unisg.ch/hsgscan/hm00073773.pdf.

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Books on the topic "Tourism business networks and ICT"

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Andrea, Tramontano, ed. Process management for the extended enterprise: Organizational and ICT networks. Berlin: Springer, 2004.

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Postal and Telecommunications Regulatory Authority of Zimbabwe, ed. Information and Communication Technology (ICT) business survey, 2009: Report. Harare, Zimbabwe: Zimbabwe National Statistics Agency, 2009.

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Duval, David Timothy. Tourism and transport: Modes, networks, and flows. Clevedon, England: Channel View Publications, 2007.

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Juntunen, Arla. The emergence of a new business through collaborative networks: A longitudinal study in the ICT sector. [Helsinki]: Helsinki School of Economics, 2005.

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Ruibytė, Eglė. Influences of Market Orientation and Trust on the Innovativeness and Performance of Small and Medium Enterprises in Lithuanian Tourism Networks. Rovaniemi: University of Lapland, 2014.

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Shirky, Clay. Here comes everybody: How digital networks transform our ability to gather and cooperate. New York: Penguin Press, 2008.

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Shirky, Clay. Here comes everybody: The power of organizing without organizations. New York: Penguin Press, 2008.

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Shirky, Clay. Here Comes Everybody. New York: Penguin Group USA, Inc., 2008.

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Vaughan, Roger, and Michelle McLeod. Knowledge Networks and Tourism. Taylor & Francis Group, 2017.

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Vaughan, Roger. Knowledge Networks and Tourism. Taylor & Francis Group, 2014.

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Book chapters on the topic "Tourism business networks and ICT"

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Heikkilä, Jukka, Marikka Heikkilä, Jari Lehmonen, and Samuli Pekkola. "Smart ICT Support for Business Networks." In Smart Business Networks, 389–403. Berlin, Heidelberg: Springer Berlin Heidelberg, 2005. http://dx.doi.org/10.1007/3-540-26694-1_27.

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De Michelis, Giorgio. "Business Designers, Organizational Networks and ICT." In Lecture Notes in Information Systems and Organisation, 9–23. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-62051-0_2.

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Stubbs, Mark, Gareth Griffiths, and Dave Tucker. "Networks, Failures, Futures and Adaptivity: ICT as ‘Humpty Dumpty’." In Business Information Technology Management, 307–14. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780333977675_21.

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Evans, Graeme, and Paola Parravicini. "Chapter 6. Exploitation of ICT for Rural Tourism Enterprises: The Case of Aragon, Spain." In Rural Tourism and Sustainable Business, edited by Derek Hall, Irene Kirkpatrick, and Morag Mitchell, 103–18. Bristol, Blue Ridge Summit: Multilingual Matters, 2005. http://dx.doi.org/10.21832/9781845410131-009.

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Evans, Graeme. "Networking for Growth and Digital Business: Local Urban Tourism SMTEs and ICT." In Information and Communication Technologies in Tourism 1999, 376–87. Vienna: Springer Vienna, 1999. http://dx.doi.org/10.1007/978-3-7091-6373-3_37.

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Loss, Leandro, and Servane Crave. "Tourism Breeding Environment: Business Processes Applied to Collaborative Networks in Tourism and Entertainment Sector." In Adaptation and Value Creating Collaborative Networks, 197–204. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-23330-2_22.

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Cuenca, Llanos, Andres Boza, and Angel Ortiz. "Enterprise Architecture Framework with Early Business/ICT Alignment for Extended Enterprises." In Balanced Automation Systems for Future Manufacturing Networks, 11–18. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-14341-0_2.

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Semenova, Elena A., Irina V. Ogarkova, and Olga A. Kartasheva. "Problems and Prospects of Business Tourism Development in the Caucasus Mineralnye Vody Region." In Lecture Notes in Networks and Systems, 1825–32. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-69415-9_201.

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Takamitsu, Helen Tatiana, and José Alcides Gobbo Junior. "News Approaches (Insights) to NPD on the Fashion Segment: The Power of Social Networks and the System See Now Buy Now." In Business Models and ICT Technologies for the Fashion Supply Chain, 3–14. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-98038-6_1.

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Martucci, Olimpia, Alessia Acampora, Gabriella Arcese, and Stefano Poponi. "The Development of Smart Tourism Destinations Through the Integration of ICT Innovations in SMEs of the Commercial Sector." In Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth, 124–51. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-2097-0.ch008.

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The small and medium-size business activities (SMEs), coming from different commercial sectors, are generally found in Italian small towns and municipalities. Recently, SMEs are characterized by negative economic cycles. Factors negatively affecting commercial and tourism activities are historical centers' de-population phenomena, productive delocalization, business transfer, and changes in service delivery processes and logistics. To overcome these negativities the promotion of cultural assets, the use of new technologies for economic development, co-operation through networks and clusters, and the involvement and integration of different local stakeholders are crucial. The aim of this research was to identify key performance indicators and hotspots of business networks created for smart tourism development. The analysis was conducted through the compilation of a mapping of potentially usable technologies and through the analysis of the results of four case studies on the application of a business network in the Italian Lazio Region.

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Conference papers on the topic "Tourism business networks and ICT"

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Vukadinović, Predrag, Goranka Knežević, and Aleksandar Damnjanović. "The Impact of ICT in Business in Tourism-Improving Efficiency, Productivity and Business Performance." In Sinteza 2016. Belgrade, Serbia: Singidunum University, 2016. http://dx.doi.org/10.15308/sinteza-2016-550-558.

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Zhang, Kun-Shan, and Chiu-Mei Chen. "The Impact of ICT on Tourism Business Model: Take Ctrip Group Marketing as an Example." In 2019 IEEE Eurasia Conference on IOT, Communication and Engineering (ECICE). IEEE, 2019. http://dx.doi.org/10.1109/ecice47484.2019.8942773.

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Karapantelakis, Athanasios, and Jan Markendahl. "Challenges for ICT business development in intelligent transport systems." In 2017 Internet of Things - Business Models, Users, and Networks. IEEE, 2017. http://dx.doi.org/10.1109/ctte.2017.8260931.

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Jat, Dharm Singh. "Futuristic wireless networks for multimedia applications." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892633.

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Eshwar S G, Gautham Ganesh Prabhu J, A. V. Rishikesh, Charan N A, and Umadevi V. "Apparel classification using Convolutional Neural Networks." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892641.

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Soni, Megha, and Brijendra Kumar Joshi. "Security assessment of routing protocols in Mobile Adhoc Networks." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892676.

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Narawade, Vaibhav Eknath, and Uttam D. Kolekar. "Congestion avoidance and control in wireless sensor networks: A survey." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892701.

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Yogi, Amit Kumar, and Jayesh Surana. "An implementation of Modified AOMDV routing protocol in different wireless networks." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892677.

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Sachan, Kusumlata, and Manisha Lokhande. "An approach to detect Gray-hole attacks on Mobile ad-hoc Networks." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892682.

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Sachan, Kusumlata, and Manisha Lokhande. "An approach to prevent Gray-hole attacks on Mobile Ad-Hoc Networks." In 2016 International Conference on ICT in Business Industry & Government (ICTBIG). IEEE, 2016. http://dx.doi.org/10.1109/ictbig.2016.7892695.

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