Journal articles on the topic 'Tour guide'
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Chikuta, Oliver, Forbes Kabote, and Nyasha Chikanya. "Tour guides experiences with tourists with disabilities." European Journal of Tourism, Hospitality and Recreation 8, no. 2 (December 1, 2017): 130–39. http://dx.doi.org/10.1515/ejthr-2017-0012.
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AbstractThe market of tourists with disabilities consists of a sizeable percentage of total tourism and is rapidly growing globally but little is known about tour guides experiences with them. These tourists with disabilities seem to have less holiday offers thereby reducing the frequency of tour guide encounters with them. While most tourism literature supports tour guides and their contribution to tourist experience, very little research is done in developing countries to show experiences of tour guides with tourists with disabilities. There is a knowledge gap of how the interactions between the guide and tourists with disabilities participating in the guided tours influence the tour guides’ experience. Using face to face interviews and focus group discussions with tour guides the study sought to establish people with disabilities types of holidays, concerns they raise during tours and challenges encountered by tour guides when touring with PwD. Non-probability, namely convenience and judgemental sampling methods were followed to pick tour guides from museums and national parks. Study results revealed the activities that tour guides are offering people with disabilities, guides’ own choice of activities for tourists with disabilities and the challenges faced by tour guides in the provision of those activities. The study concludes that the guiding industry has inadequate information about tourists with disabilities and thus is failing to fully serve the market. Lastly the study provides a set of recommendations that can be used by the tour guiding industry in order to effectively serve the market of tourists with disabilities.
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Lück, Michael, and Brooke A. Porter. "Tour guide training for hospitable nature-based tour experiences." Hospitality Insights 2, no. 2 (October 24, 2018): 11–12. http://dx.doi.org/10.24135/hi.v2i2.39.
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The term ‘hospitality’ has long been linked to accommodation providers and eateries, but the wider range of hospitality, and hospitable experiences, has received little attention from academics and practitioners alike. Although tourism and hospitality are undeniably linked, Lynch [1] notes that “in tourism, there is a curious neglect of welcome given its associations with the idea of universal hospitality” (p. 174). To this end, we argue that hospitality goes well beyond food and accommodation alone, and includes any host-tourist interactions, such as those between guides and tour participants.
Participants aboard nature-based marine tours are expecting to learn [2]. However, the guide's ability to 'connect' with their audience and provide quality learning experiences is not part of an industry standard. As a result, the expertise and personality of guides varies, as do their duties and their levels of training. Learning is a critical component of nature-based tours, thus placing significant responsibility on the guide in the creation of a hospitable experience. For nature-based wildlife tour operators in New Zealand (and globally), in many cases guide training efforts are a choice left up to the operators. While individual operators' needs may vary, previous hospitality research suggests that beyond fulfilling visitor expectations, appropriate training not only benefits guests, but also increases workplace satisfaction [3]. This paper discusses the need for guide training in increasing the hospitable experience aboard nature-based wildlife tours.
Through data captured in self-administered visitor surveys, we explored over 400 participants' perceptions of guide abilities related to a hospitable, or pleasant, experience [4]. Tour participants on swim-with wild dolphins tours were asked to rate the importance of items related to their on-tour experience. All items were rated on a five-point scale. Over 93% of the respondents thought that having a knowledgeable and helpful boat crew was important, and more specifically over 90% felt having a knowledgeable guide on board was important. Likewise, the majority of participants identified the importance of learning about various subjects, such as the natural environment (69%) and threats to marine life (66%) – a responsibility that falls to the guides and crew. Being able to understand the safety rules was of near comparable importance to the learning experience desires (86%), as was the cleanliness of the vessel (85%). Our findings demonstrated that in order to create a hospitable experience, marine tour guides must fulfil dual roles as crew and naturalists. The high values placed on educational and safety information emphasise the critical role of knowledgeable guides/crew aboard nature-based tours. While it is apparent that many guides take pride in their work, with many furthering their knowledge during their personal time, the findings from our study highlight the importance of the guide's role in the overall visitor experience.
While some tour components, such as the safety messages, are matters of legal compliance (and clearly were of high importance to participants as well), other components such as fulfilling the educational desires of visitors should be carefully considered by operators. Our findings show that visitors place a high importance on tour components that are directly related to a guide's performance, personality and abilities. Options for operators include requiring a minimum qualification for guides (e.g., a bachelor's degree in a related field) and/or an investment in continuing and specialised education. In conclusion, guide training on the natural environment and conservation as well as vessel/marine safety is essential. More specifically, this means that operators stand to benefit from guide training that reaches beyond the factual information and includes interpretation techniques. This may seem like a large investment for operators; however, the findings from this research indicate that visitor satisfaction is dependent upon this investment. The role of guides aboard nature-based wildlife tours is central to the overall hospitable experience.
The original research on which this article was based can be accessed here: https://doi.org/10.1080/14724049.2017.1353609
Corresponding author
Brooke Porter can be contacted at: bporter@aut.ac.nz
References
(1) Lynch, P. Mundane Welcome: Hospitality as Life Politics. Annals of Tourism Research 2017, 64, 174–184. http://dx.doi.org/10.1016/j.annals.2017.04.001
(2) Lück, M. Education on Marine Mammal Tours – but What Do Tourists Want to Learn? Ocean & Coastal Management 2015, 103, 25–33. http://dx.doi.org/10.1016/j.ocecoaman.2014.11.002
(3) Poulston, J. Hospitality Workplace Problems and Poor Training: A Close Relationship. International Journal of Contemporary Hospitality Management 2008, 20(4), 412–427.
(4) Lück, M.; Porter, B.A. Experiences on Swim-With-Dolphins Tours: An Importance–Performance Analysis of Dolphin Tour Participants in Kaikoura, New Zealand. Journal of Ecotourism 2017, 1–17. https://doi.org/10.1080/14724049.2017.1353609
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Fajri, Khoirul, Titing Kartika, and Lia Afriza. "PEMBERDAYAAN MASYARAKAT DALAM MENINGKATKAN KEMAMPUAN KEPEMANDUAN WISATA DI DESA WISATA CIBUNTU KAB. KUNINGAN PROVINSI JAWA BARAT." QARDHUL HASAN: MEDIA PENGABDIAN KEPADA MASYARAKAT 6, no. 1 (April 28, 2020): 28. http://dx.doi.org/10.30997/qh.v6i1.1959.
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Desa Cibuntu (Cibuntu Village) is a tourism-based village located at the foot of Mount Ciremai, Pasawahan District, Kuningan, West Java. The village is located approximately 20 KM from the center of Kuningan City. Cibuntu Village has a variety of uniqueness that is owned both in nature, culture and history. Cibuntu Village is declared as a Tourism Village as stipulated in the Decree of the Head of the Kuningan District Tourism and Culture Office Number 55631 / KPTS.178.A Disparbud / 2012 concerning the designation of Cibuntu Village as an Object and Attraction (Tourism Village). Guiding tours become very important because they are part of the service. Lack of communication skills and mastery of English become the main obstacle in guiding tourism activities in the Cibuntu Tourism Village. The people who are assigned as guides seem to only have capital, so the delivery of information is not packaged properly to tourists. Referring to these conditions, then the solution is coaching and mentoring in an effort to improve the ability to guide tours through a series of training. The training will be classified into two categories, namely tour guides and English training for tour guides. The methods to be used include lectures, questions and answers, discussions. To improve the ability to guide in English will focus on drilling models and role play. As targets to be achieved are (a) increasing the ability of understanding the role of the tour guide, (b) increasing the ability of the community in the tour guide, (c) increasing the ability of English in guiding activities especially when guiding foreign tourists, (d) increasing communication skills when guide the tour. To achieve these targets the activity implementation team will work together with the association of Indonesian tour guides and professional guides.
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Bessiere, Jeanne, and Young-joo Ahn. "Components of DMZ Storytelling for International Tourists: A Tour Guide Perspective." Sustainability 13, no. 24 (December 13, 2021): 13725. http://dx.doi.org/10.3390/su132413725.
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This qualitative study investigated the process of Korean Demilitarized Zone (DMZ) storytelling created by tour guides. It explored the strategies that DMZ guides use and their influences at this complex site. This study investigates the training of the guides, their viewpoints on the DMZ, and the factors that influence their storytelling, taking guide status into consideration. A total of thirteen tour guides were interviewed. The findings identify various storytelling components that are used to build relationships with tourists, deliver an immersive experience, and provide the core information and regulations of the tour. Therefore, the proposed conceptual model includes three components that contribute to the creation of a memorable experience: the guide and the tourists, the guide and the site, and the tourists and the site. The findings enrich the body of literature on storytelling and could be used by travel agencies to create new training programs for DMZ tour guides and travel package group management. In addition, DMZ tours could be redesigned to increase the effectiveness of storytelling.
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Jones, Ken. "Tour Guide." American Book Review 35, no. 2 (2014): 21–24. http://dx.doi.org/10.1353/abr.2014.0022.
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Wang, Suosheng. "Tour guides’ perceptions of below-cost tours and managerial implications." Journal of Vacation Marketing 26, no. 2 (October 8, 2019): 182–94. http://dx.doi.org/10.1177/1356766719880233.
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Below-cost tours (BCTs) have long been considered a serious issue in the travel industry, yet they have rarely been discussed from a tour guides’ perspective. Today’s tour guides are mostly freelancers, hired by tour operators to lead tour groups. While previous studies cover the management and behaviors of tour guides, there is little insight into personal perceptions of their work. To better understand BCTs, this study provides an intimate look at the phenomenon through the use of semi-structured interviews from tour guides and employment of nonparticipant observation on their experiences. The structural problems of the travel industry and impacts of BCTs on tour guide performance are explored and highlighted. Framed in the agency theory, the managerial implications and solutions to the BCT problems are discussed and recommended.
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Dian Susanthi, I. Gusti Ayu Agung, and Anak Agung Istri Manik Warmadewi. "KESANTUNAN DALAM PERCAKAPAN PEMANDU WISATA DI UBUD BALI." KULTURISTIK: Jurnal Bahasa dan Budaya 4, no. 1 (January 20, 2020): 22. http://dx.doi.org/10.22225/kulturistik.4.1.1557.
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The politeness of a language is important in providing services such as services in tourism. In providing services in the tourism sector it is certainly important to provide good service as an example of using polite language so that tourists feel comfortable while enjoying tourism. Tourists in this study focused on tour guides, tour guides are one of the jobs associated with guest activities while enjoying their tours in Bali, guests need the services of tour guides to take them on a tour while on vacation in Bali. Ubud is one of the tourism areas that is visited by guests from various parts of the world. Thus, researchers chose the Ubud area as a research location. The tour guide in Ubud is the object of the study. At the first stage, the method used was observation method. In this case the researcher identified the conversation and explored politeness in the conversation between the tour guide and the tourist. At the second stage, the researcher identified the politeness of the language contained in the conversation. The next stage, the researcher used the method of observation, the researcher observed, examined gudiding conversations and examined politeness in English expressions used by tour guides.
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Statkuvienė, Daiva. "Peculiarities of Tour Guides’ Communication with Disabled People." Informacijos mokslai 85 (October 28, 2019): 98–114. http://dx.doi.org/10.15388/im.2019.85.18.
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Disabled people tend to go on tours more often. Neither guide training programs nor the guidebooks of arranging and doing tours include the peculiarity of working and communicating with disabled people. The features of how guides communicate with disabled people are researched in the paper. The peculiarities of doing a tour for physically, visually, auditorily, and mentally disabled people are found out. The sources of scientific literature and the standard of disabled people service are analyzed; conclusions are presented on how important it is for a guide to recognize clients’ disabilities, understand the culture of communicating with disabled people, and discover the most suitable methods of communication. The service of disabled tourists that satisfies their needs, ensures their dignity, integration, self-reliance, and equal rights should be the aim of any professional tour guide. This paper lays out some recommendations for the guide training program on including instructions for communicating with disabled clients.
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Chiang, Wen-Wei, Feng-Hsien Tu, and Chia-Ju Liu. "THE ROLE OF COGNITIVE SCRIPTS IN THE ORGANIZATION OF CAMPUS TOURS." Journal of Baltic Science Education 13, no. 1 (February 25, 2014): 32–45. http://dx.doi.org/10.33225/jbse/14.13.33.
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The aim of off-campus educational activity guides are to expand the knowledge of participants; however, visitors often rate tours according to the quality of their experience, rather than by what they have learned. Thus, ensuring that visitors are engaged requires that tour guides be able to identify the needs and expectations of visitors. This study sought to contextualize campus tours using four dramaturgical elements: “Actors” (tour guides), "audience” (visitors); “setting” (campus); “performance” (the tour). Dramaturgy and cognitive scripts were combined to form the research basis of this study. Free association models were employed to rank the sites subjects most wish to visit and service blueprints were used to illustrate how campus tour services should be organized and delivered. This study provides a comprehensive analysis of the processes used to decipher complex service encounters as well as concrete examples of their application. Key words: cognitive script, field trip, informal education, theatre, tour guide, visitors
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Garner, Ross. "Insecure positions, heteronomous autonomy and tourism-cultural capital: A Bourdieusian reading of tour guides on BBC Worldwide’s Doctor Who Experience Walking Tour." Tourist Studies 17, no. 4 (December 5, 2016): 426–42. http://dx.doi.org/10.1177/1468797616680851.
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This article contributes towards debates concerning media tourism and tour guiding by using Pierre Bourdieu’s arguments regarding field and capital to analyse performed tour guide identities on BBC Worldwide’s Doctor Who Experience Walking Tour in Cardiff Bay. The article pursues three core arguments: first, a Bourdieusian framework provides an enhanced understanding of the insecure positions that tour guides occupy in what is referred to throughout as the tourism field; second, the divergent pulls between heteronomous and autonomous poles which position tour guides are magnified in officially-located media tours because of the presence of branding and theming discourses; third, drawing upon empirical data from the Doctor Who tour, the symbolic capital of official guides involves demonstrations of what is named tourism-cultural capital, but such displays do not result in an increase in individualised status as any accrued capital transfers to the institutional level.
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Bunakov, Oleg Aleksandrovich, Liudmila Valerievna Semenova, Firuz Fakhritdinovich Zokhidov, and Boris Mojshevich Eidelman. "Accreditation of Tour Guides: The World Experience and the Implementation in Russian Hospitality Industry." International Journal of Financial Research 12, no. 1 (December 25, 2020): 232. http://dx.doi.org/10.5430/ijfr.v12n1p232.
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The purpose of the study is to consider professional accreditation of tour guides as an important mechanism for improving and maintaining the overall image of tourist destinations, analyze the main current world types of guide certification and then present another certification model as a mechanism for improving the quality of services provided. The first part of the article describes the results of a publications review and the results of an empirical study of guide accreditation programs. In countries with developed tourism, there is no single approach to the accreditation of guides, and governmental institutions, together with professional communities, decide if it is mandatory. In its second part, the article overviews the approaches to the accreditation of guides in some regions of the Russian Federation. The necessity to regulate the market of guided tour services is certain since poor quality services develop a negative impression of travel destinations, and only professionally trained guides can tell a good story about a particular place or object. The lack of government regulation in the provision of services by tour guides has resulted in a significant proportion of incompetent people who often form a negative impression on tourists. This undoubtedly affects both the brand of tourist destinations in the eyes of current and potential visitors, and economic indicators, since an insufficient influx of tourists does not encourage the development of destinations. The value of the work lies in systematizing the international practices of individual tourist destinations, examining the experience of tour guides in the Russian Federation, and analyzing the legal framework of guided tours. This study contributes to a better understanding of the need to introduce the process of accreditation of guides in the Russian Federation.
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Parura, Kidung Biantong, Fierenziana Getruida Junus, and Mardi Adi Armin. "ANALISIS KESALAHAN BERBAHASA PRANCIS PEMANDU WISATA DI TANA TORAJA." JURNAL ILMU BUDAYA 8, no. 1 (May 22, 2020): 140. http://dx.doi.org/10.34050/jib.v8i1.9263.
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This article is the result of a study on "French Language Guide in Tana Toraja". This study aims to analyze the mistakes made by tour guides in Tana Toraja in French. The subjects in this study were 3 French-speaking tour guides, and the object in this study was a mistake in French. This study uses descriptive qualitative and quantitative analysis methods with a theory approach to analyzing language errors in the Tarigan model that divides language errors into misformation, omission, addition, and misorder which will then be searched for factors causing language errors by tour guides in Tana Toraja. After conducting research, the results of the analysis show that all tour guides make mistakes in French, and the most dominant tour guide makes mistakes is the tour guide 1. The error is caused by performance factors such as experience and communication goals and competency factors, namely education.
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Setiadi, Hermayawati. "Designing a Supplementary Reading Using Cultural Language Learning Approach (CLLA)." International Journal for Innovation Education and Research 5, no. 8 (August 31, 2017): 111–28. http://dx.doi.org/10.31686/ijier.vol5.iss8.794.
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This paper reports on a project findings concerning the design of a Supplementary Reading Book using Cultural Language Learning Approach ( CLLA). The project was conducted in Yogyakarta, Indonesia that generally aimed at designing supplementary reading materials using CLLA as a guide book for tourist guides who worked for Sonobudoyo Museum. The book is entitled “The Javanese Cultural Heritages Reserved in Sonobudoyo Museum (JCHRSM)”. This utilized a developmental research design, which consisted of three procedures, namely: (1) exploration, aiming to analyze the needs of the tour guides of Sonobudoyo Museum; (2) development, to design a supplementary reading guide book for the (candidate) tourist guides working for Sonobudoyo Museum; and (3) validation, to find the designed guide book accuracy. This study found: (1) The tour guides’ needs was JCHRSM using CLLA; (2) the designed book was matched with the tour guides’ needs; and (3) the designed guide book was judged accurate and compatible for Sonobudoyo tour guides. This was judged accurate since: (1) it was designed based on the results of the tour guide needs analysis and book’s content analysis as suggested by McDonough and McDonough; (2) the 12 times cyclical treatments resulted continually learning improvement on the trainees’ reading skills; and (3) the guide book validation through statistical analysis using Mean Difference (Md) formula and One-shot study experimental design yielded significant gain score between the average score of pretest and post-test, i.e. 8.2>5.6. Besides, the result of FGD (Focus Group Discussion) also indicated that the supplementary reading guide book was recommended as an alternative reference especially for Sonobudoyo tour guides.
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Wirawan, I. M. A., D. N. Wirawan, N. M. D. Kurniasari, and K. T. P. Merati. "Travel agent and tour guide perceptions on travel health promotion in Bali." Health Promotion International 35, no. 1 (January 21, 2019): e43-e50. http://dx.doi.org/10.1093/heapro/day119.
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Summary The increasing number of travelers to Bali has been accompanied by the increased risks of travel-related health problems. Travel agents and tour guides are in a key position to inform travelers about these matters; nonetheless, little evidence was found on their role in the promotion of travel health. This article aims to assess travel agent and tour guide perceptions on their possible involvement in promoting travel health measures in Bali. A cross-sectional study was conducted between July and October 2015, involving 500 respondents (250 travel agents and 250 tour guides), who were chosen systematically from the Bali-based members of the Association of the Indonesian Tours and Travel Agencies. Data were collected using questionnaires, and perception indicators were developed using concepts from social learning theory and health belief model. Both groups have good levels of knowledge of general travel health issues, with mean percentages (SD) of 67.1 (11.9) and 66.2 (10.0) for travel agents and tour guides, respectively. Tour guides were more likely than travel agents to deliver information on health risks [PR (95%CI) = 1.31 (1.10–1.56); p = 0.003]; and on safety hazards during travel [PR (95%CI) = 1.22 (1.01–1.46), p = 0.04]. Overall, the majority of respondents (>68%) have positive and very positive perceptions of possible involvement in travel health and safety programs, although tour guides have statistically better perceptions (z = −2.2, p = 0.03). Based on perception levels, previous experiences and levels of knowledge, travel agents and tour guides have great potential to be involved in travel health promotion programs in Bali.
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Hwang, Jinsoo, and JungHoon (Jay) Lee. "Relationships among Senior Tourists’ Perceptions of Tour Guides’ Professional Competencies, Rapport, Satisfaction with the Guide Service, Tour Satisfaction, and Word of Mouth." Journal of Travel Research 58, no. 8 (October 10, 2018): 1331–46. http://dx.doi.org/10.1177/0047287518803199.
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Tour guides are very important for elderly tourists, but very few studies have focused on their roles in the senior tourism market. Thus, this study proposed that senior tourists’ perceptions of tour guides’ professional competencies play an important role in the formation of rapport with the tour guide. Rapport is a concept to show a close relationship between the customer and the employee. Additionally, it was hypothesized that this rapport enhances satisfaction with the guide service, tour satisfaction, and word of mouth. Lastly, the moderating role of product knowledge was proposed during the theory-building process. The data were collected from 325 elderly tourists in Korea. The results indicated that professional skills and professional attitude have a positive influence on rapport with the tour guide, which in turn positively affects satisfaction with the guide service, tour satisfaction, and word of mouth. Furthermore, this study found the important role of product knowledge as a moderator.
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ABDUL RASHID, ROSWATI, RADHIAH ISMAIL, ROSLINA MAMAT, and ZANJABILA NUDIN. "HUMOUR BY MALAYSIAN JAPANESE-SPEAKING TOUR GUIDES DURING TOUR SESSION IN CROSS-CULTURAL CONTEXT." Journal of Business and Social Development 8, no. 2 (September 30, 2020): 53–64. http://dx.doi.org/10.46754/jbsd.2020.09.006.
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This research concerns the use of humour in Japanese language by Malaysian Japanese-speaking tour guides. The goal is to explore the pattern of humour strategies in communicating with Japanese tourists in the context of a clash of Malay and Japanese cultures. Data were obtained from four recorded conversations between tour guides and tourists. The conversations were transcribed and coded. Tour guides consisted of four Japanese-speaking Malays and the tourists were all native speakers. The study identified four categories of humour employed in a cross-cultural context. The outcome of cultural and linguistic clash helped to influence the coordination and adjustment of communication behaviours. Malaysian tour guides adopted humorous strategies to foster a friendly relationship so that the tours may run smoothly. It is hoped that this research will serve as reference to those involved in Japanese language education for tourism, besides serving as a guide to strengthen cross-cultural communications to the next level.
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Goodrich, Jonathan N. "Book Review: The Guide for Guides: A Tour Guide Manual." Journal of Travel Research 38, no. 4 (May 2000): 432–33. http://dx.doi.org/10.1177/004728750003800415.
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GOKITA, Reiko, Nanae NAKA, and Tatsuo TERASAKI. "Tour guide participant characteristics and guided tour requirements based on tour type and participation experience." Journal of The Japanese Institute of Landscape Architecture 85, no. 5 (March 30, 2022): 529–34. http://dx.doi.org/10.5632/jila.85.529.
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Kruczek, Zygmunt, Bożena Alejziak, and Leszek Mazanek. "THE TRAVEL GUIDE AND TOUR LEADER JOB MARKET IN POLAND." Folia Turistica 54 (March 31, 2020): 9–44. http://dx.doi.org/10.5604/01.3001.0014.0510.
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Purpose. The main objective of the article is to diagnose the job market from the point of view ofsupply and demand for travel guide and tour leader services as well as to establish the dominant forms of employment, intensity of orders, forms of job search, status of employers as well as the amount of earnings. Method. In the research, the method of diagnostic survey was used; the questionnaire was supplied to the respondents via the Internet, with the option of filling it out on-line (CAWI) as well as by conducting telephone interviews with employers (CATI). Findings. The study proved that the travel guide and tour leader job market is unstable due to its seasonal nature, relatively low earnings and a constantly changing economic situation. The deregulation of occupations did not lead to a change in principles of cooperation between on the one hand, the tour operators one the one hand and the travel guides and tour leaders on the other; it did not exert influence on the costs of their employment or on the prices of tourist services. Research and conclusions limitations. The research was conducted on a representative sample of tourist guides and tour leaders as well as tour operators. Practical implications. The results of research may be of use to tour operators, organisations grouping travel guides and tour leaders as well as tourist administrations at central and regional levels. Originality. A complex study of the tourist guide and tour leader job market is innovative and has never been conducted on such a scale in Poland. Type of paper. The article presents the results of empirical research on the supply and demand of urban, field and mountain guides as well as tour leaders.
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Liljeblad, Jonathan. "Tour guides and the transnational promotion of human rights: Agency, structure and norm translators in responsible travel." Tourist Studies 20, no. 3 (May 24, 2020): 314–35. http://dx.doi.org/10.1177/1468797620920991.
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Within tourism studies, the movement for ‘responsible tourism’ seeks to direct tourism in support of ideals such as sustainability and human rights. Central to the promotion of such ideals, however, is the tour guide who holds a critical position influencing the orientation of a tourism encounter. This article explores the capacities of tour guides to direct tourism encounters in support of human rights. The analysis draws upon tourism and human rights literature to frame tour guides within the theoretical concept of norm translators. The analysis applies a case study approach to a case of an individual tour guide leading a Vietnam tour package under the employ of a responsible travel company supportive of human rights, with the purpose of clarifying the role of tour guides in promoting human rights and elaborating the theory of norm translators.
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Ross, Glenn F. "Tour guide employment motivation." Tourist Review 52, no. 2 (February 1997): 32–40. http://dx.doi.org/10.1108/eb058246.
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Curuvija, Ivana, and Milos Curuvija. "Tour guide education models." Trendovi u poslovanju 5, no. 1 (2017): 17–24. http://dx.doi.org/10.5937/trendpos1701017c.
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Wardhani, Dwi Taurina Mila. "Pelatihan dan Pendampingan English for Tour Guide Pada Program Pendidikan Kecakapan Kerja 2021 di Kabupaten Situbondo." Jurnal Abdi Panca Mara 2, no. 2 (January 7, 2022): 18–21. http://dx.doi.org/10.51747/abdipancamara.v2i2.849.
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The Employment Skills Education Program (PKK) is a government assistance program that aims to prepare human resources who are skilled, have character, are competitive, and have the ability to innovate. This is an aid to industry-based courses and training and entrepreneurial opportunities. Through the results of initial observations that have been made, graduated students of English Literature Faculty of Letters UNARS do not have special courses on skills as a tour guide. Through the English for Tour Guide Training program those who are interested in following the skills as a tour guide are included as participants in the 2021 PKK program and will be trained to have competence as a tour guide. PKM program participants who gain the skills to become tour guides will be very useful as their provision to find work. In collaboration with the AUSEI course institution as a service partner for PKM activities, it is hoped that later PKK program participants will have a competency certificate to work. This training and mentoring are carried out for approximately three months where students are given English language guidance and training that focuses on the English for Tour Guide material. During the training, students also had the opportunity to discuss and ask questions if they encountered problems during the training to reach the right solution. The expected outcome of this PKM activity is that students have special skills in English about English for Guides as evidenced by a certificate of competence.
Keywords: English, English for Tour Guide, PKK program.
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Maslyhan, Olena, Erika Todierishko, Sviatoslav Zhukov, and Mariya Kashka. "Routing for tourist and excursion bureaus based at parametric network models." Economic Annals-ХХI 191, no. 7-8(1) (August 10, 2021): 100–113. http://dx.doi.org/10.21003/ea.v191-08.
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This study is devoted to applying parametric network models for the process of defining a guided tour route within route networks on the example of Denmark. This is caused by difficulty in determining variations when organizing guided tours. Under the actual digitization conditions, tourist and excursion bureaus are being restructured from static organizations administering various excursions into dynamic ones. They are actually getting adjusted to the customers’ needs and demands, taking into account the actual possibilities for covering a certain topic by the tour party within a route. The main problem encountered by tourist and excursion bureaus is the following. Although the nomenclature of presented guided tours is established by the economic entity independently, those are not always carried out according to a clearly defined itinerary and on the same conditions for all participants. When providing such services, customers’ demands and service peculiarities are not known in advance. The purpose of the present study is to provide a substantive basis for routing in tourist and excursion bureaus, based on parametric network models and taking into account the peculiarities of dynamically adaptable tables containing the best routes. To achieve the research goal, network planning methods were used, such as analytical, tabular, cloud computing in the AnyLogic Cloud environment. As a result of the study, a substantive basis of routing of the tourist route was presented for tourist and excursion bureaus, through their parametric network models. The study was implemented at the sample of the Denmark Tour -Your Guide Office, a company founded within cooperation with Russian, Ukrainian, and Denmark partners and providing travel services within the Denmark tourist market. The Office includes about 20 affiliates in Denmark, where route networks have already been adapted to designing tours in practice and parameterization of such networks is well underway, in particular by shifting the focus from the route distance rate to minimization of transfers between attraction sites. However, to provide a substantive basis for the routing in a tourist office, parameters of the routing networks should be determined not only based on the list of actions (activities) to be carried out, but also on their minimum and maximum possible duration. A lack of due attention to the servicing time for the tour groups will lead to breaking tour schedules. Thus, in 2020, as a result of the inefficient parameterization at Denmark Tour - Your Guide, about 5-6 tours around Aalborg and its vicinity were cancelled monthly. Denmark Tour- Your Guide incurs monthly profit losses at 15% in 4-6 tours around Aarhus and its surroundings, Jursland peninsula, rated at a fixed cost, as the result of payment of a fixed cost for the selected excursions. A similar situation, with breaking tour schedules and monthly losses incurred, is common with tourist and excursion bureaus in various countries around the world, including Ukraine. According to the results of the study, it is marked that the routing of tourist itineraries designed by tourist agencies, based on parametric network models turns their static time reserves and operational metrics into dynamic values depending on the duration of the tour activities. This not only ensures following schedules properly in all tours but also minimizes monthly profit loss, at an estimated EUR 2,250 for the Aalborg and its surroundings routes. Meanwhile, there may be situations where it is not possible to change the total tour cost. For example, in the company Denmark Tour - Your Guide, when working with intermediate parties, this price is fixed. To prevent incurring monthly losses within 15% of the profits for 4-6 tours of Aarhus and its surroundings, Jursland peninsula, Aalborg and Surroundings, it is necessary to make some quite specific adjustments in some activities at the sites. These should take into account the time reserve values on the longest route. A special tour activity complex is to be completed, with a maximum difference in early and late schedule times, standard and urgent pricing for the site operations). A procedure is compiled for minimizing losses in routes (over 8K euro annually), providing for completion of the activity complex within the schedule with a minimum additional charge to the operating metric (the route price), since it is not reimbursed by the tourists. It is important that the results presented should identify the path adjustments of each route simultaneously, taking into account the actual time reserve (available based on the tour group location and the previouisly completed schedule items on the tour). Prospects for practical implementation of the presented substantiation basis for the itinerary routing to be used in tourist and excursion bureaus, based on parametric network models, are in establishing facilities for creating dynamic graphic images of the whole tour procedure, in the form of a directed graph of the route network.
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Atiqah, Annisaa Nurul, and Yerika Ayu Salindri. "PRINSIP KESANTUNAN BERBAHASA ANTARA PEMANDU WISATA DAN WISATAWAN JEPANG DI CANDI PRAMBANAN (KAJIAN ANALISIS PRAGMATIK)." Kepariwisataan: Jurnal Ilmiah 12, no. 01 (January 31, 2018): 65–78. http://dx.doi.org/10.47256/kepariwisataan.v12i01.96.
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The world of tourism is synonymous with services and services. One of service is tour guide. Tour guides are considered as the main actors in the world of tourism. Service actors interact directly with tourists to explain and provide assistance. Prambanan temple is the largest Hindu temple in Indonesia that holds much history. Therefore tour guide is the first source of information for foreign, especially Japanese. As a provision to communicate with Japanese tourists, need to understand the principle of language politeness in science pragmatic to support the success of communicating. This research uses descriptive qualitative method.
Keywords: Tour guide, principles of politeness, pragmatics
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Hardani HD, I. Putu. "SINERGITAS ANTARA PEMANDU WISATA DAN OPERATOR TUR (Study Kasus di CV Gondes Karya Mandiri)." Jurnal Pariwisata 8, no. 2 (September 13, 2021): 99–105. http://dx.doi.org/10.31294/par.v8i2.10785.
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ABSTRAK Pemandu wisata dengan Operator Tur merupakan dua hal yang tidak bisa dipisahkan dalam pelaksanaan paket wisata. Sehingga koordinasi diantara kedua bagian ini sangat diperlukan agar paket wisata yang dijual dapat berjalan lancar. Penelitian ini bertujuan untuk mengetahui hubungan yang saling berkaitan satu dengan yang lainnya. Metode Penelitian yang digunakan yaitu penelitian kualitatif tentang Sinergitas Antara Pemandu Wisata Dan Operator Tur di CV Gondes Karya Mandiri, data dianalisa dari 16 pemandu wisatadan 5 eksekutif operator tur dengan menganalisa 15 atribut. Hasil penelitian menyebutkan bahwa pemandu wisata dan opearatur tur saling bekerjasama dengan sinergi meskipun ada sedikit perbedaan persepsi namun tetap bisa berjalan dan bekerjasama dengan baik. Saran dari hasil penelitian ini memberikan rekomendasi untuk memberikan pembeda pada penggajian. Selain itu juga memberikan rekomendasi pada penelitian selanjutnya untuk meneliti tingkat kepuasan pelayanan pemandu wisata dengan Operator Tur. Kata Kunci : Pemandu Wisata, Operator Tur, Paket Wisata, Sinergitas ABSTRAK Tour guide with Tour Operator are two things that can not be separated in the implementation of tour packages. So that coordination between these two parts is necessary so that the tour packages sold can sucsesfull. This study aims to find out the relationships that are interrelated with each other. The research method used is qualitative research on synergy between tour guides and tour operators at CV Gondes Karya Mandiri, data analyzed from 16 tour guides and 5 executive tour operators by analyzing 15 attributes. The results of the study mentioned that tour guides and tour operators cooperate with each other with synergy although there is a slight difference in perception but still can run and cooperate well. Suggestions from the results of this study provide recommendations to provide differentiation on payroll. In addition, it also provides recommendations on further research to examine the level of satisfaction of tour guide services with Tour Operators. Keywords : Tour Guide, Tour Operator, Tour Packages, Synergy
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Zhao, Defang, and Ingrid Y. Lin. "Understanding tourists’ perception and evaluation of inter-cultural service encounters: a holistic mental model process." International Journal of Culture, Tourism and Hospitality Research 8, no. 3 (July 29, 2014): 290–309. http://dx.doi.org/10.1108/ijcthr-09-2013-0070.
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Purpose – The purpose of this paper is to introduce a theoretical framework, the holistic mental model process, with major contextual factors (cultural, situation, cognitive and affective contexts) to help better understand tourists’ perception and evaluation of intercultural tourists–tour guide service encounters. Design/methodology/approach – Summary tables of an extensive literature review of previous empirical studies relating to intercultural service encounters, service encounter and service quality to help derive the holistic mental model process framework are included. Findings – Gaps from the previous literature were identified along with in-depth explanations as to how a holistic mental model process can be applied to tourists evaluating intercultural tourist–tour guide service encounters and the service quality of their overall travel experience. Research limitations/implications – The current conceptual framework of the holistic mental model process targets specifically on the intercultural tourists–tour guide service encounters. More in-depth empirical studies can be conducted focusing on specific variables of the intercultural tourist–tour guide service encounters and on the factor differences between specific cultures. Practical implications – This research has practical implications for travel agencies and tourism companies. Travel agencies and tour companies can apply the holistic mental model process framework to examine and analyze the influential variables between tourists and tour guide (i.e. cultural differences, etiquette, norms and behaviors), thus design better tour guide training programs accordingly. Social implications – Service encounter is a social activity that is influenced by the social environment. To achieve the best service quality, all parties, including tourists, tour guide, tour companies, host community, must understand cultural differences; work together in coordination and cooperation. Originality/value – This is the first study that provides an in-depth holistic mental model process by integrating major contextual factors to examine tourists’ evaluation of intercultural service encounters between themselves and tour guides.
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Best, Katie. "Making museum tours better: understanding what a guided tour really is and what a tour guide really does." Museum Management and Curatorship 27, no. 1 (February 2012): 35–52. http://dx.doi.org/10.1080/09647775.2012.644695.
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Lynch, Paul. "Mundane ideologies of (in)hospitality: A guided coach tour." Hospitality & Society 11, no. 2 (June 1, 2021): 113–36. http://dx.doi.org/10.1386/hosp_00037_1.
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This article explores impressions of welcome and non-welcome in relation to a guided day tour in mainland China. The study is contextualized with regard to hospitality as ethics and tourism as a stage where the struggle for hegemonic ideology occurs. It focuses upon the author’s cognitive and emotional reception of the guides’ narratives and explores the mundane ideologies of (in)hospitality present drawing upon analysis of autoethnographic notes captured through sociological impressionism. Elements of the narrative sustaining the (in)hospitality discourse are identified. The tour serves as an embodiment of national hospitality and the guide as an ideology refractor. Ideological hospitality is one of the conditioning elements embedded in the hospitality interaction. Consideration is given to how tours might be ‘rehumanized’ through a social justice and equity guiding philosophy and education. In so doing, the study contributes to discussion regarding the possibilities of a hospitable society.
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Gryszel, Piotr. "ASSESSMENT OF THE QUALITY OF TOUR GUIDE AND TOUR GROUP LEADER SERVICES IN LIGHT OF SURVEY PILOT RESEARCH." Folia Turistica 54 (March 31, 2020): 45–67. http://dx.doi.org/10.5604/01.3001.0014.0512.
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Purpose. The objective of the article is to assess the quality of services provided by tour guides and tour group leaders within the context of deregulation of these professions. Method. A survey questionnaire consisting of 14 questions characterising both traits and skills of tour guides and tour group leaders was used as a research tool to achieve the defined objective. The survey was conducted in the period from March 15 to May 31, 2018 among tourists participating in domestic and foreign trips. Correctly completed questionnaires (274) were collected in the course of the study, of which 121 referred to work quality of mountain and field guides, 103 concerned the quality of services provided by tour group leaders and 50 related to work quality of city guides. Findings. The average assessment of all analysed traits was very high and amounted to 4.58 (!) on a five-point scale. The highest rated traits and skills were as follows: punctuality (4.75), knowledge of topography (4.73), personal manners (4.71), level of professional knowledge (4.7), efficiency in realising the itinerary (4.67), patience and self-control in action (4.6) and neat and good appearance (4.6). In turn, the lowest assessed features were the ability of selecting information (4.3), the skill of making contact (4.4) and the ability of expressing oneself correctly (4.41). Research and conclusions limitations. Based on the conducted research, it cannot be determined whether the deregulation of both professions, i.e. tour guide and tour group leader, had any impact on the quality of provided services. The survey covered tour guides and tour group leaders who obtained their licences before the deregulatory regulations entered into force. No group of tour guides or tour group leaders who worked without completing any training was identified. Practical implications. The research results can be used by diverse institutions introducing various types of certification systems for tour guide services as well as the Ministry of Sport and Tourism in the course of implementing the Sectoral Qualifications Framework in tourism. Originality. The analysis of both tour guide and tour group leader quality of services is not often carried out in our country. The value of the study is the possibility of comparing current research results with the ones from 2006. Type of paper. The article presents empirical research results focused on the quality of services provided by city, field and mountain guides as well as tour group leaders.
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Shi, Galen, Pavan Shah, Therese Canares, and Ingrid Zimmer-Galler. "Improving the Pediatric Hospital Experience Using Telepresence Robotics." Iproceedings 5, no. 1 (October 2, 2019): e15259. http://dx.doi.org/10.2196/15259.
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Background In a hospital setting, pediatric patients miss out on routine stress coping mechanisms, such as normative play, socialization, and exploration. Previous work has established that a lack of healthy coping mechanisms negatively impacts the psychosocial development and well-being of hospitalized children. To help alleviate the stress of hospitalization, we created a novel, normative play robotics program that utilizes telepresence technology to give children live, virtual tours of museums and cultural attractions. Objective The objective was to 1) demonstrate feasibility, and 2) assess quality and impact on mood of telepresence tours as a new normative play intervention. Methods A prospective, cross-sectional study was conducted on inpatients at the Johns Hopkins Children's Center and the University of Maryland Children's Hospital from the ages of 3 to 19. Subjects were selected through convenience sampling by Child Life Specialists. The intervention consisted of a 30-minute session in which a volunteer: 1) remotely connected a laptop in the hospital room to a telepresence robot at the Maryland Science Center or the National Aquarium; 2) introduced the child to their venue tour guide and taught the child how to drive the robot, and 3) facilitated a tour in conjunction with the venue tour guide on site with the robot. Feasibility was assessed by the rate of completed tours. Quality of the experience and mood were evaluated with surveys answered with a 5 or 7-point Likert scale. Surveys were administered in 2 phases: phase 1 evaluated quality of the experience after the tour, and phase 2 included the phase 1 survey plus mood assessment before and after the tour. The two-tailed Wilcoxon signed-rank test was used to determine statistical significance in difference in mood before and after the tour. Verbal consent was obtained from patient guardians and assent was obtained from the patient. Results 77 tours were conducted with pediatric inpatients, and no tours were terminated due to technical difficulty. Out of 77 children, 68 completed surveys. In phase 1 (n=40) participants’ average age was 7.8 years. On average, patients rated their overall experience a 4.8/5, ease of driving 4.1/5, ease of communicating with other guests at the venues a 4.3/5, and their tour guides a 4.7/5. In phase 2 (n=37), average age was 10.1 years. Children’s self-reported mood improved from pre-visit (3.7/5) to post visit (4.4/5) (P<.001). Additionally, patients rated their overall ease of driving 5.8/7, ease of communicating with other guests at the venues 5.3/7, and their tour guides 6.8/7. Conclusions Patients reported positive assessments of their overall experience, ease of driving, communication with tour guides and guests at the venues, and elevated mood after the tour. This study demonstrates that telepresence tours are a feasible and enjoyable intervention for hospitalized pediatric patients, and significantly improve mood. This unique program adds to existing child life specialist strategies by allowing children to engage in normative behaviors outside of the hospital. This novel use of telepresence robotics as a normative play intervention warrants future studies to further characterize the improvement in mood and impact on the patient’s overall hospital satisfaction.
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Tu, HongWei, WeiFeng Guo, XinNi Xiao, and Ming Yan. "The Relationship between Tour Guide Humor and Tourists’ Behavior Intention: A Cross-Level Analysis." Journal of Travel Research 59, no. 8 (December 9, 2019): 1478–92. http://dx.doi.org/10.1177/0047287519883033.
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This study investigated how tour guide humor could influence tourists’ behavioral intentions in tour groups. Drawing on affective events theory, we explored the mediating role of positive emotion and the moderating role of the personality trait of openness on the influence of tour guide humor on behavioral intentions. Data were collected from 888 tourists nested within 52 tour groups. Findings clearly indicated that tour guide humor influenced tourists’ behavioral intentions directly, and indirectly through positive emotion. Furthermore, tourists’ openness significantly moderated the effects of tour guide humor on tourists’ positive emotion. Specifically, tourists with low openness were more likely to experience positive emotion as a result of tour guide humor. Additionally, tourists’ openness weakened the indirect relationship between tour guide humor and tourists’ behavioral intentions through positive emotion.
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Hanan, Ahmad, and Sugianto Sugianto. "THE COMMUNICATION STRATEGIES ON TOURIST GUIDE PROFESSIONALISM IN LOMBOK WEST NUSA TENGGARA." Journal of Languages and Language Teaching 9, no. 3 (July 27, 2021): 316. http://dx.doi.org/10.33394/jollt.v9i3.3880.
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This study was aimed at finding out the communication strategies on tourist guide professionalism in Lombok West Nusa Tenggara. The main research question raised in the study was “How the communication strategies were used by the tour guides in terms of being professional tourists guides ”. The research was categorized into a descriptive qualitative study where the researcher used purposive sampling with a specific subset of people to find out the exact criteria of respondents. The researcher adopted snowball techniques in describing and interpreting the role of self-presentation on tourist guide professionalism. There were five tourist guides on the bus tour in their videos recorder and questionnaires towards communication strategies of English speech manner regarding tourist guides’ professionalism. The sample was purposively taken by involving the guided cruise ship passenger tour at Lembar harbor. The result of the study found that the tourist guide’s professionalism with the role of self-presentation was positively related with the categories of self-promotion, Ingratiation, supplication, exemplification, and Intimidation. Further, it was found as well that the tourist guides professionalism performances were positively related to the role of communication strategies under five main categories. The study concluded that five communication strategies were used by the tourist guide those are (1) Paraphrase with various Subcategories Approximation, Word Coinage, and Circumlocution (2). Transfer with two elements: (a) Literal Translation (b) Language Switch (3). Appeal for Assistance. (4). Mime (5). Avoidance Strategy consists of two subcategories (a) Topic Avoidance and (b) Message Abandonment.
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Chiu, Weisheng, and Ho Keat Leng. "Let’s go cycling: an analysis of tourists’ experience on online user-generated content." International Journal of Tourism Cities 3, no. 1 (March 6, 2017): 30–42. http://dx.doi.org/10.1108/ijtc-10-2016-0045.
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Purpose The purpose of this paper is to explore cycling tourists’ experience in Singapore using an exploratory case study. Design/methodology/approach Tourist’s spontaneous reviews (n=409) posted on TripAdvisor were collected and analyzed through Leximancer. Findings The software identified 31 concepts grouped into five dominant themes of tourists’ experiences. In order of relative importance, the themes were tour, bike, guide, experience, and cycling. It revealed that most tourists have a favorable impression of their cycling experience in Singapore. Originality/value The findings suggest cycling tours can provide tourists with pleasurable experiences. Tourists embark on cycling tours in Singapore to learn more about the city and enjoy new experiences. However, to meet tourists’ expectations, bicycles must be well-maintained and accessible. In addition, tour guides should be attentive and knowledgeable. These have a direct effect on tourists’ satisfaction level with cycling tours.
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Probolus, James A. "Tour Guide to the Shadows." Journal of Palliative Medicine 15, no. 3 (March 2012): 367. http://dx.doi.org/10.1089/jpm.2011.0368.
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Yuniari, Putu Yolanda, I. Ketut Suwena, and I. Gusti Putu Bagus Sasrawan Mananda. "SIKAP DAN MOTIVASI PRAMUWISATA BALI BERBAHASA KOREA TERHADAP WISATAWAN KOREA SELATAN KE BALI." Jurnal IPTA 8, no. 1 (July 16, 2020): 62. http://dx.doi.org/10.24843/ipta.2020.v08.i01.p08.
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Bali has an attractive spot for South Korean tourists who are traveling to see their beautiful sceneries. Based on visitor statistics report as a result, the number of South Korean tourists has decreased significantly, and make an impact to tour guides in Bali. Tour guide becomes one of important profession to promote Bali as a tourist destination. The objectives of this research are to recognize a Korean tour guide’s attitude towards South Korean tourists in Bali and the motivation that makes them survived in this industry. This research applies a qualitative descriptive analysis method with Likert scales. Its samples have chosen by purposive sampling with the amount of 100 tour guides in Bali. Data collection techniques are conducted using observation, questionnaires, interviews, literature studies, and documentation. The results of the research are divided into three indicators namely, cognitive, affective, conative and it shows from attitude variable, the indicator dominates with very agree statement is few of South Korea tourists who visit Bali with score 4.11. Meanwhile, in motivation variable are divided into two indicators namely pull and push factor. The results are tour guides becomes an activity to support their family is a pull factor and there is job opportunity become a tour guide is a push factor indicator.
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Makhasi, Ghifari Yuristiadhi Masyhari, and Muhammad Fakhrurrifqi. "INTERPRETASI SEJARAH LOKAL DAN PENGEMBANGAN JALUR WISATA DIGITAL BERBASIS QR CODE DI KAMPUNG KAUMAN YOGYAKARTA UNTUK SOLO TRAVELER." Sejarah dan Budaya : Jurnal Sejarah, Budaya, dan Pengajarannya 14, no. 2 (December 31, 2020): 14. http://dx.doi.org/10.17977/um020v14i22020p14-31.
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Kauman kampong is a religious servant residence of Yogyakarta Sultanate which was formed along with the establishment of the Yogyakarta Sultanate Great Mosque in 1773. Muhammadiyah was founded in this kampong in 1912 which provided its own historical dynamics for this kampong. Since 2010 in Kauman kampong, Yogyakarta, the historical tour package "Tour de Muhammadiyah" has been re-branding to "Muhammadiyah Heritage Trip" in 2016. After ten years of developing guided tours in Kauman kampong, as technology develops, it is necessary to develop a digital basis, among others using a QR code that guides tourists to explore Kauman kampong as a solo-traveler without having to depend on the existence of a tour guide. This article offers the novelty of digitizing the historical travel route in Kauman kampong in four themes of interpretations, namely the history of the religious servants' village, the history of the Islamic women's movement, the history of the four national heroes from Kauman, and the history of Muhammadiyah's journey as an organization. It is hoped that this novelty can inspire the development of other historical regions in Indonesia to digitize local history in each place. This descriptive qualitative research collects data with participatory observation, interview, and documentation.
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Wiardani, Ni Komang, and A. A. Ngurah Kusumajaya. "POLA KONSUMSI DAN STATUS OBESITAS PADA PEMANDU WISATA DI KABUPATEN BADUNG, PROPINSI BALI." JURNAL NUTRISIA 20, no. 1 (March 5, 2018): 12–18. http://dx.doi.org/10.29238/jnutri.v20i1.89.
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Tour guides working to serve foreign tourists are particularly vulnerable to obesity and non-communicable diseases. They are exposed every day to the lifestyle and diet of the western tourists who are served that tend to be high energy, fat and cholesterol. Lifestyle tour guides should follow the lifestyle of tourists who more activity and banquets, especially at night until the early hours which must also be followed by the tour guide.The study aims to determine the relationship of consumption pattern and obesity status on the tour guide. The study was conducted in Badung Bali Province with the goal of the research is the work Travel guide Travel agency foreign tourists. The samples were carried out by multistage random sampling, with a sample size of 109 people. Data collected from a sample identity, waist circumference, body mass index. Food consumption patterns include the number, type and frequency of consumption of foodstuffs with Semi quantitative method frequeny Food Questionnaire (SQ-FFQ). It showed the number of subjects as many as 109 people with 73.4% male and 26.6% female. About 21,1 % subject have over all obesity and 37,6% have central obesity. Food consumption patterns seen on the amount that exceeds the adequacy of that energy and fat 48.6%, protein 57.8%. The type of foods frequently consumed are chicken, eggs, shrimp, squid is a food consumed regularly >2 times a week. The analysis showed a significant correlation between the pattern of food consumption with obesity status (p <0.05) and exceeds consumption adequacy, have a higher risk of the obesity status than lower concumption (RP > 1,00 ; CI >1). The study showed a significant correlation between consumption pattern with obesity status tour guide in the district of Bali province Badung.
Keywords: Consumption pattern, obesity status , tour guide
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Ходякова, Наталия, Nataliya Khodyakova, Дмитрий Ходяков, and Dmitriy Khodyakov. "Role of the methodological component in the structure of the course training of guides and guide-interpreters (the preparation for the 2018 World Cup in Volgograd)." Universities for Tourism and Service Association Bulletin 10, no. 2 (June 15, 2016): 33–39. http://dx.doi.org/10.12737/19545.
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In connection with carrying out in 2018 of the activities of the world football Championship in several regions of
the Russian Federation there is a perceived need for additional training of a large number of guides, guides and
guides-interpreters. In the article based on modern scientific approaches and many years of practical experience,
the authors propose a new structure of the course content quality of training of specialists of excursion business. The
article discusses important differences in the training of the needed staff, on the one hand, in cities with experience
of international competitions and Championships – Olympic games and Universiades, and, on the other hand, in
cities where tourism business is seasonal e, which include the Volgograd. The article presents brief analysis of the
problems and difficulties encountered in the preparation and subsequent work of guides and guides-interpreters of
the Volgograd region. Special attention is paid to the insufficient competence of tour guides in the field of practice
of the excursion. In this context, the article provides an overview of tour guides requirements, contained in the normative legal acts on the basis of which there is competence of the guide – the guidelines of the tour. The authors
compare traditional (found in the literature) creative interpretations of the concept of «methodology of the tour».
As a significant component of the methodology for the conduct of excursions are the types of special methodical
knowledge of the guide and guide-interpreter, namely: psychological, pedagogical, vocational and applied, linguistic
knowledge and the practical skills: communicative, organizational and compensatory. The article specifies
requirements for teaching staff, conducting quality training courses guides and guide-interpreters, and procedural
characteristics of education.
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Caber, Meltem, Gökhan Yilmaz, Dogus Kiliçarslan, and Adnan Öztürk. "The effects of tour guide performance and food involvement on food neophobia and local food consumption intention." International Journal of Contemporary Hospitality Management 30, no. 3 (March 19, 2018): 1472–91. http://dx.doi.org/10.1108/ijchm-02-2017-0080.
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Purpose The purpose of this study is to examine how food neophobia, food involvement, tour guide performance and intention of local food consumption impact each other. Design/methodology/approach A survey was performed with a sample of international tourists visiting Antalya, Turkey, and the data were used to test the proposed research model by means of structural equation modelling. Findings Results reflected a causal relationship among the examined constructs. Although tour guide performance had an insignificant effect on food neophobia, tourists’ food involvement negatively impacted and decreased neophobia. Originality/value This study is an exceptional contribution to the literature, as it empirically investigates the role of tour guides on tourists’ local food consumption behaviour.
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Guan, Xin-Hua, and Tzung-Cheng Huan. "Talent management for the proactive behavior of tour guides." International Journal of Contemporary Hospitality Management 31, no. 10 (October 14, 2019): 4043–61. http://dx.doi.org/10.1108/ijchm-07-2018-0596.
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Purpose In an increasingly competitive market, tourism managers are aware of the importance of talent management. Because tour guide behavior has an important influence on tourists’ experience in the process of group touring, how to motivate a tour guide’s proactive behavior becomes an important issue. Based on social exchange and cognitive theory, the purpose of this paper is to examine the impact of particular human resource management practices on proactive behavior. Design/methodology/approach This research takes the tour guide as the research object. The questionnaire survey method was used to obtain data. At last, 351 valid questionnaires were obtained. Finally, the hypotheses of this research are tested using structural equation modeling and percentile (bias-corrected percentile) bootstrapping method. Findings The results show that human resource management practices positively influenced proactive behavior of tour guides. Moreover, both perceived organizational support and self-efficacy were found to mediate the relationship between human resource management practice and proactive behavior. Originality/value This study contributes to the tourism literature by finding that both perceived organizational support and self-efficacy can foster the effect of human resource management practice, resulting in proactive behavior of tour guides.
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Agus Darma Yoga Pratama and Rahmat Gaho. "Assistance on Professional Tour Guides and the Relationship Between the English Language Education Study Program at the University of Nias Raya with a Job as a Tour Guide." Linguistic Community Services Journal 3, no. 1 (February 28, 2022): 1–8. http://dx.doi.org/10.22225/licosjournal.3.1.4785.1-8.
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The tour guide profession has become the most essential element of the tourist sector. On the other hand, Professional tour guides must undergo extensive training. Tourism has established itself as one of the most important factors for the global community, particularly for the people of South Nias, who still preserve and present natural and cultural beauty that remains intact even in the midst of modernity, alongside changes and improvements in social, cultural, and economic factors. The presence of present tourists will, of course, generate a favorable response. Thus, to prevent this from happening, a solution is needed, namely by providing teaching or socialization in the form of training of tour guide for the next generation. The community services program organized by Warmadewa University and Nias Raya University which aim to educate and increase the interest of the younger generation regarding the preservation of the tour guide and the awareness of tourism destination, this also has a relationship with cultural and linguistic aspects. Technically, the method used in this research was qualitative research through the interview stage to find out partner problems. The source of data used in this study is primary data by conducting field observations to find out the problems faced by the students of English Language Study Program in Nias Raya University. The results showed that there was an increase in understanding the tour guides profession and being able to describe instructions or tourist attractions in practice.
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Agus Darma Yoga Pratama and Rahmat Gaho. "Assistance on Professional Tour Guides and the Relationship Between the English Language Education Study Program at the University of Nias Raya with a Job as a Tour Guide." Linguistic Community Services Journal 3, no. 1 (February 28, 2022): 1–8. http://dx.doi.org/10.55637/licosjournal.3.1.4785.1-8.
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The tour guide profession has become the most essential element of the tourist sector. On the other hand, Professional tour guides must undergo extensive training. Tourism has established itself as one of the most important factors for the global community, particularly for the people of South Nias, who still preserve and present natural and cultural beauty that remains intact even in the midst of modernity, alongside changes and improvements in social, cultural, and economic factors. The presence of present tourists will, of course, generate a favorable response. Thus, to prevent this from happening, a solution is needed, namely by providing teaching or socialization in the form of training of tour guide for the next generation. The community services program organized by Warmadewa University and Nias Raya University which aim to educate and increase the interest of the younger generation regarding the preservation of the tour guide and the awareness of tourism destination, this also has a relationship with cultural and linguistic aspects. Technically, the method used in this research was qualitative research through the interview stage to find out partner problems. The source of data used in this study is primary data by conducting field observations to find out the problems faced by the students of English Language Study Program in Nias Raya University. The results showed that there was an increase in understanding the tour guides profession and being able to describe instructions or tourist attractions in practice.
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Li, J. W., X. Li, J. W. Jiang, N. Yu, Y. Ma, and W. D. Chen. "DESIGN AND IMPLEMENTATION OF SCENIC INTELLIGENT GUIDE SYSTEM BASED ON WECHAT APPLET." ISPRS - International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLII-3/W10 (February 7, 2020): 457–60. http://dx.doi.org/10.5194/isprs-archives-xlii-3-w10-457-2020.
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Abstract. In view of the incomplete information acquisition, low visit efficiency and poor travel experience in the traditional tourism mode, under the background of the widespread use of WeChat, the intelligent guide system based on WeChat applet was designed and developed.Firstly, the overall architecture of the intelligent tour guide system is designed, including the basic data end, the network transmission end, the WeChat platform end and the application server.Secondly, the basic functions of the intelligent tour guide system are introduced.Finally, the key techniques for implementing the tour guide system are analyzed. The tour guide system is easy to use, simple to develop, has a good promotion and application prospect, and provides a new method and idea for the design of other travel service systems.
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Rahayu, Ely Triasih, Bagus Reza Hariyadi, Hartati Hartati, Anggita Stovia, and Anak Agung Ayu Dian Andriyani. "Tata Kelola Pramuwisata Khusus Sebagai Bentuk Pelibatan Masyarakat Lokal." JPKMI (Jurnal Pengabdian Kepada Masyarakat Indonesia) 2, no. 3 (September 1, 2021): 243–56. http://dx.doi.org/10.36596/jpkmi.v2i3.228.
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Abstrak: Adanya regulasi Dinas Pariwisata Propinsi Bali mengenai kebijakan pengkategorian pramuwisata umum dan khusus menimbulkan permasalahan baru. Permasalahan yang muncul adalah makin berkembangnya pramuwisata ilegal (non formal) yang tidak memiliki Kartu Tanda Pengenal Pramuwisata (KTPP). Pramuwisata illegal tidak hanya dilakukan oleh orang Indonesia yang memiliki kemampuan berbahasa asing, tetapi juga dilakukan oleh wisatawan asing yang sudah mengenal pariwisata Bali karena sering melakukan kunjungan ke Bali. Permasalahan yang lain adalah tidak adanya pelimpahan tugas dari pramuwisata umum ke khusus. Pramuwisata umum di Bali adalah pramuwisata yang bekerja di tingkat provinsi, sedangkan pramuwisata khusus adalah pramuwisata yang bekerja di daerah tujuan wisata di tingkat kabupaten. Penyebab permasalahan ini karena tidak adanya regulasi yang berupa peraturan Bupati untuk mengatur pramuwisata khusus. Di Bali terdapat Peraturan Daerah No. 5 Tahun 2016 yang mengatur pramuwisata secara umum, tetapi di tingkat kabupaten belum dilakukan kajian pramuwisata khusus sehingga pembagian kerja antara pramuwisata umum dan khusus tidak jelas. Ketidakjelasan inilah yang menyebabkan banyak permasalahan yang muncul terutama di daerah tujuan wisata tingkat kabupaten. Tim Pengabdian kepada Masyarakat (PKM) melakukan pengabdian di kabupaten Bangli dengan pertimbangan bahwa kabupaten ini merupakan salah satu kabupaten yang memiliki kontribusi besar bagi income daerah pada sektor pariwisata. Kabupaten Bangli merupakan salah satu kabupaten yang siap menelaah Peraturan Daerah nomor 5 tahun 2016 tersebut untuk dapat diturunkan menjadi peraturan Bupati Bangli mengenai tata kelola pramuwisata khsusus. Tujuan PKM ini adalah untuk mengiventarisir ecxiting codition dikaitkan dengan permasalahan yang ada. Hasil dari iventarisir ini dijadikan dasar pembuatan model tata kelola pramuwisata khusus. Model tata kelola pramuwisata diusulkan kepada Bupati Bangli sebagai dasar pembuatan peraturan Bupati tentang pramuwisata khusus.Abstract: The regulation issued by the Bali Province Tourism Office on policy related to the categorization of both general and special tour guides resulted in new problems. The arising problems included the recently growing illegal (non-formal) tour guides without Tour Guide Identity Card. Illegal Tour guides were not only performed by the Indonesia people with foreign language competencies but also foreigners familiar with Bali tourism and frequently visited Bali. The other problem was related to the entrustments from the general to the special tour guides. The general tour guides in Bali are those working at the provincial level, while special tour guides are those working in the tourism destinations at regency level. These arising problems were due to the inexistence of regulation in the form of Regent Regulation to regulate the special tour guides. The Regional Regulation No. 5 Year 2016 only regulates the general tour guides, yet the special tour guides have not been discussed, thus, there is no clear division of duties for the general and special tour guides in Bali and results in various problems in the tourism destinations at regency level. The Community Service Team has made various community services in Bangli Regency by considering that this regency has a great contribution to its regional income, especially in tourism sector. Bangli is a regency which is ready to review and downgrade the Regional Regulation No. 5 Year 2016 into Bangli Regent Regulation on Special Tour Guide Management. The purpose of this community service is to inventory the existing problems, formulate a special tour guide management model, and propose the model to the Bangli Regency as a basic reference in formulating the Regent Regulation on Special Tour Guides.
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Fine, Elizabeth C., and Jean Haskell Speer. "Tour guide performances as sight sacralization." Annals of Tourism Research 12, no. 1 (January 1985): 73–95. http://dx.doi.org/10.1016/0160-7383(85)90040-4.
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Bellotti, F., C. Berta, A. de Gloria, and M. Margarone. "User testing a hypermedia tour guide." IEEE Pervasive Computing 1, no. 2 (April 2002): 33–41. http://dx.doi.org/10.1109/mprv.2002.1012335.
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Nield, Ted. "Grand tour with a geologist guide." Nature 454, no. 7204 (July 2008): 576–77. http://dx.doi.org/10.1038/454576a.
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Doërr, Gwenaël, and Jean-Luc Dugelay. "A guide tour of video watermarking." Signal Processing: Image Communication 18, no. 4 (April 2003): 263–82. http://dx.doi.org/10.1016/s0923-5965(02)00144-3.
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Joyce, Rosemary A. "Confessions of an Archaeological Tour Guide." International Journal of Historical Archaeology 17, no. 2 (April 13, 2013): 296–314. http://dx.doi.org/10.1007/s10761-013-0222-5.
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