Academic literature on the topic 'Telephone Conversations'

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Journal articles on the topic "Telephone Conversations"

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Mahzari, Mohammad. "The Closing Sequences and Ritual Expressions of Informal Mobile Phone Calls Between Saudis: A Conversational Analysis." International Journal of English Linguistics 9, no. 5 (August 26, 2019): 153. http://dx.doi.org/10.5539/ijel.v9n5p153.

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Although much work has been conducted on studying conversational openings of telephone and ritual expressions, conversational closings and ritual expressions have received less attention by researchers due to the complexity and difficulty of identifying the beginning of closings in telephone conversations. The parts of closing and ritual expressions on telephone have been examined in some languages, but Arabic has not been studied in landline telephone or mobile phone. Therefore, this study seeks to identify the sequences and ritual expressions between Saudi friends and relatives to explore the strategies of closing informal mobile phone calls by using a conversation analysis approach. Thirty audio-recorded and transcribed mobile phone conversations served as the data source for this study. The results found that the majority of mobile phone closing conversations include three parts: pre-closing, leave taking, and terminal exchange that are similar to many languages such as English, Japanese, and German. Also, various expressions were used in pre-closing and leave taking sequences, but the expressions of using prayers were used more frequently in the sequences. Finally, closing conversation is affected by various external and internal social factors in the sequences and the use of ritual expressions.
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Brooks, Gwendolyn. "Telephone Conversations." African American Review 50, no. 4 (2017): 376. http://dx.doi.org/10.1353/afa.2017.0056.

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Hanamura, Naoko. "Teaching telephone closings in Japanese." Issues in the Teaching and Learning of Japanese 15 (January 1, 1998): 29–56. http://dx.doi.org/10.1075/aralss.15.03han.

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Abstract This paper aims to examine the ways in which communicative approach is reflected in the content of Japanese language textbooks used for the tertiary level in Australia. It does this by comparing examples of telephone closings in Japanese with the features and mechanisms of actual telephone closings in Japanese based on Conversation Analysis, using naturally occurring data. The textbooks examined were found to ignore the potential to reflect cultural differences in telephone conversations between languages. First of all, compared to conversational openings, telephone closings were largely disregarded or overlooked. Secondly, a lack of variations in settings and terminal expressions were noticed, and thirdly there was a gap between the picture presented by the textbooks and actual conversations in the ways in which participants negotiate closings. Taking the importance of exposing learners to authentic materials into consideration, implications for ways of incorporating authentic telephone closings into textbooks and teaching are also suggested.
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Widiyati, Elok. "THE FEATURES OF INTERRUPTING, COLLABORATING, AND BACKCHANNELLING USED BY BROADCASTER AND CALLER IN TELEPHONE CONVERSATION." EduLite: Journal of English Education, Literature and Culture 1, no. 1 (February 1, 2016): 1. http://dx.doi.org/10.30659/e.1.1.1-16.

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Conversational analysis is a part of conversational structure that manages people's communication. It deals with pragmatics. Some of the conversational structures consist of features in interrupting, collaborating, and backchannelling (Celce-Murcia, 1995: 14). This research was intended to analyze how the three features were applied in the English conversation by broadcasters and callers in English Corner Program. This research was qualitative. The data consisted of eight conversations. The data were collected through the following steps: recording, transcribing, selecting, and reporting. Then, they were analyzed with conversational approach drawn on Celce Murcia (1995). It was revealed that the broadcasters and callers in the eight conversations used the features of interrupting, collaborating, and backchanneling. They did not fully perform common English expressions and gambits. However, they tended to perform the simpler and easier ones. This implied that the participants have not known the appropriate expressions. Based on the result of this research, it was concluded that the conversations in this study were less structured and patterned. It was suggested for the readers who learn about conversational structure, that they should pay attention not only to the linguistic components, but also the pragmatics in which the English conversation takes place, including participant, context, and topic of a conversation.
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Bindels, Mariken. "Chatten in het Onderwijs." Toegepaste Taalwetenschap in Artikelen 69 (January 1, 2003): 155–65. http://dx.doi.org/10.1075/ttwia.69.13bin.

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This study focuses on the analyses of chat logs from chat conversations in which elementary school pupils ask help from their tutors. Starting from the initial observation that chat room communication and telephone conversation have certain obvious similarities I use results of conversation analysis studies into telephone conversations (Schegloff, Hopper, Houtkoop-Steenstra) to research the patterns of chat interaction. This provides me with the opportunity to have a detailed look into the sequence of chat conversations. As regards the theoretical framework of the interaction analyses, it is an interesting finding that technical possibilities of the medium have an influence on the way in which the interaction by participants is structured. For instance, there is less need to go through an identification-frequency in chat communication than there is in telephone conversation. At the same time, the nature of the medium seems to influence the conversation subjects and the way in which the conversation participants interpret an interaction contribution. A pupil who is familiar with commercially available chat software, for instance Microsoft Messenger, has a tendency to bring up informal conversation instead of asking for help.
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Shymon, S. "The right to secrecy of telephone conversations in the information society (private law aspects)." Uzhhorod National University Herald. Series: Law, no. 69 (April 15, 2022): 334–39. http://dx.doi.org/10.24144/2307-3322.2021.69.56.

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The article examines the issues of civil law protection of the secrecy of telephone conversations. It was found that at the level of civil law, as well as legislation governing relations in the field of electronic communications, the right to secrecy of telephone conversations is insufficiently protected. In the provisions of the Civil Code of Ukraine, the right to secrecy of telephone conversations is erroneously considered as an integral part of the right to secrecy of correspondence and is not mentioned as an independent civil right. The norms of special legislation do not directly enshrine the right to secrecy of telephone conversations; in some cases, the protection of this right is brought to the secondary level, which reduces the level of guarantees of this right. An important deviation of the legislator from the idea of constitutional and legal protection of the right to secrecy of telephone conversations is revealed. Which is manifested in the fact that in special legislation (both at the level of laws and at the level of bylaws) this constitutional right is not related to secrecy and is protected by the protection of confidential information about the subscriber and the services he received or ordered. It is proved that the current civil legislation needs to be improved with the direct consolidation of the right to secrecy of telephone conversations as an independent civil right and appropriate means of its protection. It is proposed to define the content of a person's subjective civil right to secrecy of telephone conversations as a set of powers: the right to keep the content of telephone conversations secret: the right to maintain secrecy regarding other information about the subscriber and his telephone conversations; the right to demand that the necessary measures be taken to ensure the secrecy of telephone conversations; the right to claim the passive conduct of third parties for not violating the secrecy of telephone conversations; the right to protection of the violated secrecy of telephone conversations.
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Döpke, Susanne, Anne Brown, Anthony Liddicoat, and Kristina Love. "Closings in talkback radio." Spoken Interaction Studies in Australia 11 (January 1, 1994): 21–46. http://dx.doi.org/10.1075/aralss.11.02dop.

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Abstract This paper explores the effects of institutional communication on highly regular casual conversation routines. The institutional environment chosen is radio telephone conversation or talkback radio. Systematic variations from mundane telephone conversations were found in the closing sections and pre-closing environments of radio talkback segments. The variations are discussed in the light of the unequal status and differences in access of the participants, as well as the constraints imposed by the medium, (discourse analysis, broadcasting, talkback, routines, power)
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SUN, HAO. "Display and reaffirmation of affect bond and relationship: Invited guessing in Chinese telephone conversations." Language in Society 31, no. 1 (January 2002): 85–112. http://dx.doi.org/10.1017/s0047404502001045.

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This article examines an interactive strategy of invited guessing in Chinese telephone conversations. Oriented toward affect bonding between the participants, invited guessing both indexes and strengthens their relationship. Caller identification, typically perceived as a procedural component in telephone conversation, is shown to be constructed as an interactive process serving social functions as well as a discourse-structural function. Its primary purpose is to signify and enhance rapport-building. The observed interactions present patterns of variation from the proposed universal sequence of telephone conversation openings, suggesting that this discourse structure can respond to variables such as the purpose of the interaction and the relationship between participants in the Chinese context. Finally, invited guessing indicates that relationship constitutes an important cultural variable shaping discourse and interaction in Chinese society.
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Gusdal, Annelie K., Karin Josefsson, Eva T. Adolfsson, and Lene Martin. "Family Health Conversations Conducted by Telephone in Heart Failure Nursing Care: A Feasibility Study." SAGE Open Nursing 4 (January 2018): 237796081880338. http://dx.doi.org/10.1177/2377960818803383.

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Registered nurses (RNs) in heart failure (HF) nursing care have a key role in providing family support, which positively affects the outcome for the patient. Telephone interventions conducted by RNs have been reported to be successful in HF nursing care, but Family Health Conversations (FamHCs) involving the patient and the family, have not previously been tested. The purpose of the current study was to explore the experiences and feasibility of nurse-led FamHCs conducted by telephone with patients and their family caregivers. A single-group intervention study with a pretest–posttest design was conducted in three regional hospitals that had a nurse-led HF clinic. Five RNs, eight patients, and eight family caregivers participated. Three FamHCs were conducted by telephone with each family every 2 weeks. Qualitative and quantitative data were collected through semistructured interviews and questionnaires. FamHCs improved the nurse–family relationships and relationships within the families and provided RNs with new knowledge about the families. FamHCs conducted by telephone were considered to be feasible for both families and RNs, although RNs preferred fewer and shorter FamHCs. The RNs preferred meeting face-to-face with the families as nonverbal communication between the family members could be missed because of lack of visual input. On the other hand, RNs appreciated to focus entirely on the conversation without the need to perform illness-related routine checks. In conclusion, the advantages of FamHCs conducted by telephone outweighed the disadvantages. Visual contact, provided by video telephony, and a shorter version of the tested FamHC would facilitate the use in HF nursing care.
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Marsh, John E., Robert Ljung, Helena Jahncke, Douglas MacCutcheon, Florian Pausch, Linden J. Ball, and François Vachon. "Why are background telephone conversations distracting?" Journal of Experimental Psychology: Applied 24, no. 2 (June 2018): 222–35. http://dx.doi.org/10.1037/xap0000170.

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Dissertations / Theses on the topic "Telephone Conversations"

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Manocha, Sandeep. "Robust voice mining techniques for telephone conversations." College Park, Md. : University of Maryland, 2006. http://hdl.handle.net/1903/3827.

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Thesis (M.S.) -- University of Maryland, College Park, 2006.
Thesis research directed by: Dept. of Electrical and Computer Engineering. Title from t.p. of PDF. Includes bibliographical references. Published by UMI Dissertation Services, Ann Arbor, Mich. Also available in paper.
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Hindus, Debby. "Semi-structured capture and display of telephone conversations." Thesis, Massachusetts Institute of Technology, 1992. http://hdl.handle.net/1721.1/67265.

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Tabron, Judith L. "Creating urgency in tech support scam telephone conversations." Thesis, Hofstra University, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10253641.

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Previous research has examined the discourse features of legitimate phone interactions including commodity trading calls (Firth 1994), emergency phone calls (Zimmerman 1992), company-initiated sales calls (Freed 2010), and call center telephone calls (Hultgren and Cameron 2010). This research describes the structure and operation of phone fraud calls, specifically calls in which scammers pretend to provide Windows technical service and support. In contrast to expectations in the work on social engineering that indicates that it operates on trust, this research finds that this bulk phone scam follows a rigid discourse structure in which the calls pass quickly to a “proof” phase that convinces the target that they need the service and then a “sales” phase that is surprisingly varied in its length. An analysis of lexical chains in the proof phase show how those lexical chains create cohesion and thus texture, creating an overall linguistic meaning between the target and the scammer even when neither understands the technical topic under discussion and creating a situation in which the target is faced with an urgent problem for which a solution is being sold.

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Placencia, Maria Elena. "Telephone conversations revisited: : A cross-cultural study of conversational mechanisms employed over the telephone in Ecuadorian Spanish and British English." Thesis, Lancaster University, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.315139.

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This thesis is a proposal for a new approach to the investigation of the language of telephone conversations. It strives to integrate the framework of analysis advocated by conversation analysts (originally the first to examine these conversations) and that of pragmaticists, in an attempt to provide description and explanation of telephone behaviour. It is based on the examination of telephone talk in Ecuadorian Spanish and British English. Such an approach requires the examination of these conversations at four levels - the level of their underlying structure which is analyzed in terms of skeletons, paths and moves, the linguistic realization of moves in relation to features of context, the politeness orientations behind moves and their linguistic realizations, and finally, the socio-cultural motivations behind linguistic choices and politeness orientations. In addition, this thesis constitutes a study in cross-cultural communication in that it attempts to determine basic similarities and differences in the organization of telephone conversations in two languages and cultures, which can provide insights into broader differences in the linguistic and politeness systems of those two languages.
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Leung, Fung-yee. "The management of intrusion in telephone calls : a study of call-waiting in Cantonese telephone conversations /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18716118.

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Gunnarsson, Thorsteinn Dadi. "Speech recognition for telephone conversations in Icelandic using Kaldi." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-250463.

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In this thesis we train and evaluate an Automatic Speech Recognition system for phone communication in Icelandic. We use Kaldi, an open source toolkit, to build both GMM-HMM and Neural Network based models for general speech recognition in Icelandic. A simple telephone based dialogue system is built to test the speech recognition model in a real world scenario by calling users with a simple back and fourth dialogue between the user and the system. The resulting Speech Recognition models offer improved results compared to baseline systems in terms of Word Error Rate and are found to be successful for use in telephone communication.
I denna uppsats tränar och utvärderar vi ett automatiskt taligenkänningssystem för telefonkommunikation på isländska. Vi använder Kaldi, ett ramverk med öppen källkod, så tränas både GMM-HMM och neurala nätverksbaserade modeller för generell taligenkänning på isländska. Ett telefonbaserat system byggs för att testa modellerna i ett verklighetstroget scenario. Det bygger på en enkel dialog mellan användaren och systemet. De resulterande taligenkänningsmodellerna visar sig vara framgångsrika vid användning inom telefonkommunikation.
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Grancea, Erica Liana. "Aspects of sequence and preference organization in Romanian telephone conversations." Diss., Restricted to subscribing institutions, 2008. http://proquest.umi.com/pqdweb?did=1693061471&sid=1&Fmt=2&clientId=1564&RQT=309&VName=PQD.

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Sun, Hao. "Telephone conversations in Chinese and English: A comparative study across languages and functions." Diss., The University of Arizona, 1998. http://hdl.handle.net/10150/282739.

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The purpose of this study was multifold: it aimed to investigate similarities and differences between Chinese and English telephone conversations, to test the validity of the theoretical distinction between transactional talk and interactional talk, and to examine L2 learners' use of the target language. Comparisons along four dimensions were conducted: (1) across languages--Chinese and English, (2) across functions--transactional and interactional talk, (3) across settings--China and the U.S., (4) L1 vs. L2--English as native language and English as a second language. The data consist of natural telephone conversations in Chinese and in English recorded by eighteen female participants (native speakers of Chinese and native speakers of American English) and interviews with the participants. Four sets of data were analyzed: Chinese telephone conversations recorded in China, Chinese telephone conversations recorded in the U.S., English telephone conversations recorded in the U.S., and English telephone conversations recorded in the U.S. by native speakers of Chinese. The findings suggest that primary differences between Chinese and English telephone conversations occur in identification, phatic talk, and leave-taking. Transactional calls and interactional calls display variation in greeting, phatic talk, initiation of closing, and register. The comparison of the use of language between the two settings reveals differences predominantly in transactional calls. The examination of L2 discourse suggests that learners' communicative competence will be further enhanced with the promotion of sociolinguistic knowledge and pragmatic awareness of the communicative event.
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Yotsukura, Lindsay Amthor. "Reporting problems and offering assistance in Japanese business tansactional telephone conversations : toward an understanding of a spoken genre /." The Ohio State University, 1997. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487947908401268.

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Parcollet, Titouan. "Quaternion neural networks A survey of quaternion neural networks - Chapter 2 Real to H-space Autoencoders for Theme Identification in Telephone Conversations - Chapter 7." Thesis, Avignon, 2019. http://www.theses.fr/2019AVIG0233.

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Au cours des dernières années, l’apprentissage profond est devenu l’approche privilégiée pour le développement d’une intelligence artificielle moderne (IA). L’augmentation importante de la puissance de calcul, ainsi que la quantité sans cesse croissante de données disponibles ont fait des réseaux de neurones profonds la solution la plus performante pour la resolution de problèmes complexes. Cependant, la capacité à parfaitement représenter la multidimensionalité des données réelles reste un défi majeur pour les architectures neuronales artificielles.Pour résoudre ce problème, les réseaux de neurones basés sur les algèbres des nombres complexes et hypercomplexes ont été développés. En particulier, les réseaux de neurones de quaternions (QNN) ont été proposés pour traiter les données tridi- mensionnelles et quadridimensionnelles, sur la base des quaternions représentant des rotations dans notre espace tridimensionnel. Malheureusement, et contrairement aux réseaux de neurones à valeurs complexes qui sont de nos jours acceptés comme une alternative aux réseaux de neurones réels, les QNNs souffrent de nombreuses lacunes qui sont en partie comblées par les différents travaux détaillés par ce manuscrit.Ainsi, la thèse se compose de trois parties qui introduisent progressivement les concepts manquants, afin de faire des QNNs une alternative aux réseaux neuronaux à valeurs réelles. La premiere partie présente et répertorie les précédentes découvertes relatives aux quaternions et aux réseaux de neurones de quaternions, afin de définir une base pour la construction des QNNs modernes.La deuxième partie introduit des réseaux neuronaux de quaternions état de l’art, afin de permettre une comparaison dans des contextes identiques avec les architectures modernes traditionnelles. Plus précisément, les QNNs étaient majoritairement limités par leurs architectures trop simples, souvent composées d’une seule couche cachée comportant peu de neurones. Premièrement, les paradigmes fondamentaux, tels que les autoencodeurs et les réseaux de neurones profonds sont présentés. Ensuite, les très répandus et étudiés réseaux de neurones convolutionnels et récurrents sont étendus à l’espace des quaternions. De nombreuses experiences sur différentes applications réelles, telles que la vision par ordinateur, la compréhension du langage parlé ainsi que la reconnaissance automatique de la parole sont menées pour comparer les modèles de quaternions introduits aux réseaux neuronaux conventionnels. Dans ces contextes bien spécifiques, les QNNs ont obtenus de meilleures performances ainsi qu’une réduction importante du nombre de paramètres neuronaux nécessaires à la phase d’apprentissage.Les QNNs sont ensuite étendus à des conditions d’entrainement permettant de traiter toutes les représentations en entrée des modèles de quaternions. Dans un scénario traditionnel impliquant des QNNs, les caractéristiques d’entrée sont manuellement segmentées en quatre composants, afin de correspondre à la representation induite par les quaternions. Malheureusement, il est difficile d’assurer qu’une telle segmentation est optimale pour résoudre le problème considéré. De plus, une segmentation manuelle réduit fondamentalement l’application des QNNs à des tâches naturellement définies dans un espace à au plus quatre dimensions. De ce fait, la troisième partie de cette thèse introduit un modèle supervisé et un modèle non supervisé permettant l’extraction de caractéristiques d’entrée désentrelacées et significatives dans l’espace des quaternions, à partir de n’importe quel type de signal réel uni-dimentionnel, permettant l’utilisation des QNNs indépendamment de la dimensionnalité des vecteurs d’entrée et de la tâche considérée. Les expériences menées sur la reconnaissance de la parole et la classification de documents parlés montrent que les approches proposées sont plus performantes que les représentations traditionnelles de quaternions
In the recent years, deep learning has become the leading approach to modern artificial intelligence (AI). The important improvement in terms of processing time required for learning AI based models alongside with the growing amount of available data made of deep neural networks (DNN) the strongest solution to solve complex real-world problems. However, a major challenge of artificial neural architectures lies on better considering the high-dimensionality of the data.To alleviate this issue, neural networks (NN) based on complex and hypercomplex algebras have been developped. The natural multidimensionality of the data is elegantly embedded within complex and hypercomplex neurons composing the model. In particular, quaternion neural networks (QNN) have been proposed to deal with up to four dimensional features, based on the quaternion representation of rotations and orientations. Unfortunately, and conversely to complex-valued neural networks that are nowadays known as a strong alternative to real-valued neural networks, QNNs suffer from numerous limitations that are carrefuly addressed in the different parts detailled in this thesis.The thesis consists in three parts that gradually introduce the missing concepts of QNNs, to make them a strong alternative to real-valued NNs. The first part introduces and list previous findings on quaternion numbers and quaternion neural networks to define the context and strong basics for building elaborated QNNs.The second part introduces state-of-the-art quaternion neural networks for a fair comparison with real-valued neural architectures. More precisely, QNNs were limited by their simple architectures that were mostly composed of a single and shallow hidden layer. In this part, we propose to bridge the gap between quaternion and real-valued models by presenting different quaternion architectures. First, basic paradigms such as autoencoders and deep fully-connected neural networks are introduced. Then, more elaborated convolutional and recurrent neural networks are extended to the quaternion domain. Experiments to compare QNNs over equivalents NNs have been conducted on real-world tasks across various domains, including computer vision, spoken language understanding and speech recognition. QNNs increase performances while reducing the needed number of neural parameters compared to real-valued neural networks.Then, QNNs are extended to unconventional settings. In a conventional QNN scenario, input features are manually segmented into three or four components, enabling further quaternion processing. Unfortunately, there is no evidence that such manual segmentation is the representation that suits the most to solve the considered task. Morevover, a manual segmentation drastically reduces the field of application of QNNs to four dimensional use-cases. Therefore the third part introduces a supervised and an unsupervised model to extract meaningful and disantengled quaternion input features, from any real-valued input signal, enabling the use of QNNs regardless of the dimensionality of the considered task. Conducted experiments on speech recognition and document classification show that the proposed approaches outperform traditional quaternion features
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Books on the topic "Telephone Conversations"

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Ferguson, Nicholas. English telephone conversations. London: Evans, 1985.

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Varcasia, Cecilia. Business and Service Telephone Conversations. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185.

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Robert, Lester, and Gutberlet Joseph C. 1979-, eds. The Henry A. Kissenger telephone conversations on world affairs, 1969-1974. Bethesda, MD: UPA collection from LexisNexis, 2005.

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Paturaut, Véronique. Co-construction du sens et catégorisation des personnes dans les conversations téléphoniques. Lille: A.N.R.T., Université de Lille III, 2000.

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Ge, Yi Xiang. Telephone conversation. Taiwan: Da Shu Lin, 2004.

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Hopper, Robert. Telephone conversation. Bloomington: Indiana University Press, 1992.

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Ionnsachaidh, Comann an Luchd, ed. Comhradh fon =: Telephone conversation. Inverness: Comann an Luchd Ionnsachaidh, 1992.

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Köster, Friedemann. Multidimensional Analysis of Conversational Telephone Speech. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-10-5224-8.

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James, Fox. Telephone gambits: A module for teaching telephone English to second language learners. [Gatineau, Québec]: Canada School of Public Service, 2005.

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James, Fox. Telephone gambits: A module for teaching telephone English to second language learners. [Gatineau, Québec]: Canada School of Public Service, 2005.

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Book chapters on the topic "Telephone Conversations"

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Rasmussen, Gitte, and Johannes Wagner. "Language choice in international telephone conversations." In Telephone Calls, 111–31. Amsterdam: John Benjamins Publishing Company, 2002. http://dx.doi.org/10.1075/pbns.101.09ras.

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Yotsukura, Lindsay. "Reporting problems and offering assistance in Japanese business telephone conversations." In Telephone Calls, 135–70. Amsterdam: John Benjamins Publishing Company, 2002. http://dx.doi.org/10.1075/pbns.101.11yot.

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Varcasia, Cecilia. "Introduction." In Business and Service Telephone Conversations, 1–6. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_1.

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Varcasia, Cecilia. "Conclusions and Implications." In Business and Service Telephone Conversations, 138–45. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_10.

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Varcasia, Cecilia. "Theoretical Framework." In Business and Service Telephone Conversations, 7–28. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_2.

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Varcasia, Cecilia. "Data and Methodology." In Business and Service Telephone Conversations, 29–38. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_3.

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Varcasia, Cecilia. "Simple Response Format to the Request." In Business and Service Telephone Conversations, 39–44. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_4.

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Varcasia, Cecilia. "Response plus Extension." In Business and Service Telephone Conversations, 45–70. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_5.

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Varcasia, Cecilia. "Insertion Sequence Followed by the Response." In Business and Service Telephone Conversations, 71–95. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_6.

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Varcasia, Cecilia. "The Caller Leads the Conversation." In Business and Service Telephone Conversations, 96–107. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185_7.

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Conference papers on the topic "Telephone Conversations"

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Ben-Harush, Oshry, Itshak Lapidot, and Hugo Guterman. "Incremental diarization of telephone conversations." In Interspeech 2010. ISCA: ISCA, 2010. http://dx.doi.org/10.21437/interspeech.2010-612.

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2

Hindus, Debby, and Chris Schmandt. "Semi-structured display of telephone conversations." In Posters and short talks of the 1992 SIGCHI conference. New York, New York, USA: ACM Press, 1992. http://dx.doi.org/10.1145/1125021.1125097.

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3

Hammer, Florian, Peter Reichl, and Alexander Raake. "Elements of interactivity in telephone conversations." In Interspeech 2004. ISCA: ISCA, 2004. http://dx.doi.org/10.21437/interspeech.2004-592.

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4

Bost, Xavier, Marc El-Beze, and Renato De Mori. "Multiple topic identification in telephone conversations." In Interspeech 2013. ISCA: ISCA, 2013. http://dx.doi.org/10.21437/interspeech.2013-593.

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5

Rosenberg, Aaron E., Allen Gorin, Zhu Liu, and S. Parthasarathy. "Unsupervised speaker segmentation of telephone conversations." In 7th International Conference on Spoken Language Processing (ICSLP 2002). ISCA: ISCA, 2002. http://dx.doi.org/10.21437/icslp.2002-193.

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6

Bulut, Ahmet Emin, Hakan Demir, Yusuf Ziya Isik, and Hakan Erdogan. "PLDA-based diarization of telephone conversations." In ICASSP 2015 - 2015 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP). IEEE, 2015. http://dx.doi.org/10.1109/icassp.2015.7178884.

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7

Ofoegbu, Uchechukwu O., Ananth N. Iyer, Robert E. Yantorno, and Brett Y. Smolenski. "A Speaker Count System for Telephone Conversations." In 2006 International Symposium on Intelligent Signal Processing and Communications. IEEE, 2006. http://dx.doi.org/10.1109/ispacs.2006.364899.

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8

Chen, Yanni, Yonghong Yan, Wei Hong, and Songzan Guan. "Full-posterior PLDA based speaker diarization of telephone conversations." In 2017 First International Conference on Electronics Instrumentation & Information Systems (EIIS). IEEE, 2017. http://dx.doi.org/10.1109/eiis.2017.8298729.

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9

Morrone, Giovanni, Samuele Cornell, Desh Raj, Luca Serafini, Enrico Zovato, Alessio Brutti, and Stefano Squartini. "Low-Latency Speech Separation Guided Diarization for Telephone Conversations." In 2022 IEEE Spoken Language Technology Workshop (SLT). IEEE, 2023. http://dx.doi.org/10.1109/slt54892.2023.10023280.

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10

Fu, Xue-yong, Cheng Chen, Md Tahmid Rahman Laskar, Shayna Gardiner, Pooja Hiranandani, and Shashi Bhushan Tn. "Entity-level Sentiment Analysis in Contact Center Telephone Conversations." In Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: Industry Track. Stroudsburg, PA, USA: Association for Computational Linguistics, 2022. http://dx.doi.org/10.18653/v1/2022.emnlp-industry.49.

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