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Journal articles on the topic 'Telecom Policy'

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Published: 6 September 2023

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1

Chowdary, T. H. "India's telecoms: The new national telecom policy." Asian Journal of Communication 4, no. 2 (January 1994): 111–20. http://dx.doi.org/10.1080/01292989409359606.

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2

Mishra, Pankaj, Netra Pal Singh, and Ayesha Farooq. "An assessment of the policy and regulatory outcome by the telecom services users: The emerging economy study." Journal of Governance and Regulation 11, no. 2, special issue (2022): 218–33. http://dx.doi.org/10.22495/jgrv11i2siart2.

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Outcome-based policy evaluation is an established practice in the distributive and redistributive public policies. Such practices are not evident for competitive regulatory policies of telecom, especially in India. This study bridges this research gap by carrying out an outcome-based evaluation of telecom policy and highlighting the importance of such evaluation. Using the methodological pluralism model from Schalock (2002), the outcome of India’s telecom policies was evaluated. Outcome measures from the vision statement of telecom policy were appraised by telecom users by responding to a structured questionnaire-based survey. Factor analysis confirmed that our survey instrument measured the identified policy outcomes. Regression analysis confirmed that users’ appraisal was based on their experiences of telecom services. Against five policy outcome measures, the survey respondents agreed on the achievement of affordability of services: 68.9% of the respondents found telecom services not secure; 74.7% of the survey respondents indicated an issue with quality; 55.6% of the respondents did not agree that the services are available anytime, anywhere. Outcome measures like telephone density (teledensity) as adopted by Telecom Regulatory Authority of India (TRAI) and Department of Telecommunications (DoT) are not the true representative of policy outcome. A multistakeholder policy evaluation will reveal the actual policy outcomes. International Telecommunications Union (ITU) should establish a standardized framework for outcome-based policy evaluation to address such issues.
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3

Kathuria, Rajat. "Telecom Policy Reforms in India." Global Business Review 1, no. 2 (August 2000): 301–26. http://dx.doi.org/10.1177/097215090000100208.

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4

Ubiquity staff. "Ken Robinson on Telecom Policy." Ubiquity 2005, February (February 2005): 1. http://dx.doi.org/10.1145/1066328.1071914.

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5

Lewis, Glen, and Peter Thompson. "Communications Deregulation and Democratisation in Thailand." Media International Australia 96, no. 1 (August 2000): 121–34. http://dx.doi.org/10.1177/1329878x0009600115.

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This article considers recent Thai communication policy debates as a case study of some of the tensions in Asian communications regulation. Thailand is now reregulating its communications after a period of boom and bust. With the new 1997 Constitution, there is an expectation that regulation should ensure more public oversight of telecoms and broadcasting, formerly the province of state agencies, the army and big business. One problem for reformers, however, is the prospect of telecom and broadcasting regulation being combined. Another issue is that, as the power of the army and the state agencies is being challenged, new private monopolies are replacing them. After locating Thai experience in its regional context, the article examines the main telecom and broadcasting policy issues in the 1990s. It argues, pace the view that communications deregulation promotes efficiency and national development, that it may reinforce social inequality in developing countries.
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Mehta, Balwant Singh. "India's Telecom Policy and Regulatory Environment." FIIB Business Review 3, no. 4 (October 2014): 81–87. http://dx.doi.org/10.1177/2455265820140411.

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7

Nader, Ralph. "U.S Telecom policy: A consumer perspective." Telematics and Informatics 7, no. 1 (January 1990): 53–62. http://dx.doi.org/10.1016/0736-5853(90)90015-k.

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8

Majid, Muhammad Bilal, and Mohd Sadad Bin Mahmud. "Knowledge Management and its Impact on Organizational Performance: Evidence from Pakistan." Annals of Contemporary Developments in Management & HR 1, no. 1 (May 1, 2019): 7–14. http://dx.doi.org/10.33166/acdmhr.2019.01.002.

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The aim of this research is to investigate the impact of knowledge management on organizational performance with the moderating role of transformational and Participative leadership behavior in telecom sector of Punjab, Pakistan. How leaders motivate to their employees and how they enhance the performance of organizations by using their knowledge. Research approach was deductive. Postivism research paradiagm was used to measure the study. Simple random sampling technique was used to collect data from employees as well as managers of telecom sector. Sample size was 280 employees of telecome sector. This research is significant for academically and practically in public and policy making. How an organization can enhance to their performance, effectively when long-term commitment, trust, successful socialization of employees and organizational citizenship behavior take place in the organization.
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Pal, Singh, Pankaj Mishra, and Ayesha Farooq. "An assessment of user's awareness about Indian telecom industry and their assessment of affordability of telecom services in India." Industrija 48, no. 3 (2020): 59–88. http://dx.doi.org/10.5937/industrija48-26035.

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India announced its first National Telecom Policy in 1994 and since then its telecommunications Industry has witnessed tremendous growth. At a teledensity of 89.92% (TRAI 2019), it is the second largest telecom market in the world. The policy maker, Department of Telecommunication (DoT) and the regulator, Telecom Regulatory Authority of India (TRAI) have taken several initiatives to ensure affordable services to telecom users. TRAI also drives initiatives to increase the level of awareness about telecom industry among users. To analyse impact of these initiatives by TRAI and DoT, this study presents an objective assessment of user's awareness and their assessment of affordability of telecom services. A structured questionnaire is used to collect data by surveying a sample of 408 telecom users. It was found that half of the respondents were aware of DoT; more than half were aware of the regulator TRAI and Indian governments vision for telecommunications and 85% of survey respondents found telecom services affordable. The level of affordability varied across gender, age group and education levels. Through regression analysis, the study found that awareness about telecom industry influences users' assessment of service affordability. Hence, TRAI and DoT should take actions to increase the level of awareness, which will improve users' perception of affordability and may lead to increased adoption of telecom services. In addition, it is suggested that affordability of female users can be addressed through customized tariff plan and schemes.
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Nulty, Leslie, and Tim Nulty. "Some Thoughts about Australian Telecommunications." Australian Journal of Telecommunications and the Digital Economy 4, no. 2 (June 30, 2016): 11. http://dx.doi.org/10.18080/ajtde.v4n2.52.

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Australia is facing numerous challenges in its attempt to upgrade its telecom infrastructure. This paper summarizes the little-known and even less understood history of telecom development in the USA. The authors believe this may provide useful ideas for Australian telecom policy and development that have not yet been considered.
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Nulty, Leslie, and Tim Nulty. "Some Thoughts about Australian Telecommunications." Journal of Telecommunications and the Digital Economy 4, no. 2 (June 30, 2016): 11–30. http://dx.doi.org/10.18080/jtde.v4n2.52.

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Australia is facing numerous challenges in its attempt to upgrade its telecom infrastructure. This paper summarizes the little-known and even less understood history of telecom development in the USA. The authors believe this may provide useful ideas for Australian telecom policy and development that have not yet been considered.
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Das, Shreyasee, and Kushal De. "Survival in a Competitive Market: A Study on Mobile Telecom Operators in India." Saudi Journal of Business and Management Studies 8, no. 06 (June 14, 2023): 124–31. http://dx.doi.org/10.36348/sjbms.2023.v08i06.004.

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The Indian telecom market is the second-largest telecommunication market in the world. The market is fiercely competitive due to the rising subscriber base and increasing demand for network connectivity. The present study tries to analyze the strategies and policies that determine the survival of the mobile telecom operators of India. The focus is also on the benefits and drawbacks of various factors that eventually lead to the success or failure of these companies. The study is based on an exploratory research method where 30 doctoral theses have been reviewed, and secondary sources, namely valuable reports, and websites, have been referred to. Gleaned from the literature review, it is found that with efficient policy-making, the Indian telecom industry deliberated on infrastructural support, technological advancement, and industrial development. The success of an organization depends not only on effective telecom policy structure but also on customer loyalty, customer retention, marketing mix, service quality, and corporate image of the telecom operators. All these factors positively influenced customer perception and satisfaction and motivated customers’ buying decision to have a competitive edge in the telecom market.
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Saga, Kenji. "APEC: steps to harmonising regional telecom policy." Telecommunications Policy 23, no. 3-4 (April 1999): 335–44. http://dx.doi.org/10.1016/s0308-5961(99)00016-6.

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14

Levi-Faur, David. "The Governance of Competition: the interplay of technology, economics, and politics in European Union electricity and telecom regimes." Journal of Public Policy 19, no. 2 (May 1999): 175–207. http://dx.doi.org/10.1017/s0143814x99000227.

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This study raises two basic questions. How is competition in telecom and electricity governed? What explains the considerable differences in their governance regimes? To answer these questions the study compares the economic and technological characteristics of the sectors; deconstructs the telecom sector into two micro-regimes (terminal type-approval and networks interconnection) and the electricity sector into three (generation, transmission, distribution); defines intergovernmentalism, supranationalism, liberalism, and étatism for each of the five segments of the sectors; distinguishes three different kinds of competition – deregulated competition, regulation-of-competion, and regulation-for-competition; and deconstructs the European policy game into three different games (sectorial, national, and union). The European Union's policy choices are: supranational governance in telecom and intergovernmental governance in electricity. The introduction of competition as an administrative process leaves considerable room for entrepreneurship and political choice by European nation-states and strengthens their regulation capacities. Differences in the governance regime for telecom and electricity are explained by a state-centered multi-level approach.
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15

Jain, Rekha. "Operationalizing a Regulatory Framework in India." Vikalpa: The Journal for Decision Makers 22, no. 3 (July 1997): 29–37. http://dx.doi.org/10.1177/0256090919970303.

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India has undertaken a number of economic and telecom policy reforms such as private participation and introduction of competition both in basic and value-added services. Legislation to set up a Telecom Regulatory Authority of India (TRAI) has recently been enacted in the Parliament. This paper focuses on the proposed structure, scope, and functions of TRAI in the context of some of the critical issues facing the Indian telecom sector and analyses its role in addressing these issues.
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Datta, Debabrata. "Spectrum Auction and Investment in Telecom Industry: A Suggested Policy." Vikalpa: The Journal for Decision Makers 37, no. 1 (January 2012): 19–30. http://dx.doi.org/10.1177/0256090920120102.

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Recently, Indian telecommunication industry has passed through an auction process of 3G spectrum, which has enabled the government to collect hefty license fees. The successful bidders are expected to borrow this bid amount from the commercial banks and repay from the revenue to be generated from the new services. This paper looks at this issue theoretically. The telecommunication firms operate on the basis of acquisition of airwave space, which is licensed by the government. The usual policy practice is to distribute the available spectrum by an ascending auction. As per the economic theory, auction has two merits. Firstly, auction ensures that spectrum goes to the most efficient firm, which is by definition the firm that makes the maximum profit among all. This firm by virtue of their maximum profit bids the highest amount in the auction and gets the spectrum. Secondly, spectrum auction ensures revenue maximization of the government. This result of efficiency optimization however holds under the assumption of perfect information and no uncertainty. Uncertainty and irrationality like over-optimism can lead to problems like ‘winners‘ curse' or ‘broke winners’ under auction. Still auction is market-based and less controversial than discretionary distribution. However, this paper argues that high amount of auction bid can result in several deficiencies in the telecom industry. An issue of debate is whether high auction bid will result in higher price for the services. Under the assumption of infinite time horizon, high license fee is a sunk cost and therefore does not raise price. But this paper shows that a high license fee can raise the lending bank�s interest charge for which not only price rises but the infrastructural investment in the telecom industry suffers. After the acquisition of spectrum through auction the industry needs infrastructural investments to roll out the quality services. Inadequate investment in infrastructural activities like procurement of quality equipments, erection of tower, etc., may result in lower quantum of services with degraded qualities. This is in fact a reality in India where not only rural telecom infrastructure is vastly inadequate, the urban telecom infrastructure is also under severe stress. In this paper, using the tool of game theory we show how capacity and quantity choice game of firms ends up in high auction bid and sub-optimal investment on infrastructure. Then how can the social planners simultaneously achieve the twin objective of growth and revenue maximization? The paper shows that these objectives are realized if a part of the license fee is spent for the subsidization of infrastructural investment in the telecom industry.
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Basant, Rakesh, and Pankaj Chandra. "Linking Telecom Technologies: Complementarities, Capabilities, and Policies." Vikalpa: The Journal for Decision Makers 22, no. 3 (July 1997): 39–54. http://dx.doi.org/10.1177/0256090919970304.

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This paper is a preliminary exploration to develop a methodology for assessing the technological capabilities and needs of the telecommunications sector in India. It makes a case for strategic policy interventions to build adequate domestic capabilities in this crucial sector with significant externalities. The authors develop a model for mapping technological capabilities through the concept of a technology supply chain and establish the role of complementary assets (like manufacturing withim and outside the sector) in developing and appropriating technologies. They argue that policy initiatives need to be based on these considerations. A brief review of Asian experiences also supports this point of view.
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18

Saha, Debashis. "Categorisation of Telecom Circles in India." International Journal of Technology Diffusion 8, no. 1 (January 2017): 33–51. http://dx.doi.org/10.4018/ijtd.2017010103.

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Ever since mobile has revolutionized the telecom scenario in India, experts often ask a pertinent question: is the old assignment of twenty-two telecom circles into four categories valid even now? It has become important in the light of variable rates of revenue sharing in different circles as per the policy of the Government of India (GoI). The extant literature is silent on the exact procedure followed by the GoI in classifying the circles, apart from mentioning the rationale of decreasing attractiveness. So we revisit the categorization process afresh from two perspectives: gross domestic product (GDP) and diffusion of mobile telephony. The GDP based clustering of the circles is quite straightforward. However, for the mobile diffusion based method, we take help of a dynamic model based on revenue potential. Interestingly, both the methods generate results, which are almost similar to the existing classification done by the GoI way back in 1999. Thus, our exercise provides a big relief to the policy-makers, thereby pre-empting the demands for immediate relook at the categorization.
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19

Shin, Jin. "The Public Choice Analysis of Korean Mobile Telecom Policy." Journal of the Korea Institute of Information and Communication Engineering 19, no. 3 (March 31, 2015): 493–99. http://dx.doi.org/10.6109/jkiice.2015.19.3.493.

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20

Ranganathan, V. "The Telecom Revolution in India: Technology, Regulation and Policy." IIMB Management Review 24, no. 4 (December 2012): 259–60. http://dx.doi.org/10.1016/j.iimb.2012.09.002.

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21

Shrestha, Sabin, Dinesh Basnet, and Mijash Humagain. "Determinant of Customer Churn in the Nepalese Mobile Telephony Market." Management Dynamics 25, no. 2 (December 31, 2022): 55–62. http://dx.doi.org/10.3126/md.v25i2.57427.

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This study aims to trace the primary reason for discontinuing the service or switching to other telecom operators by the customers. This study examines the customer churn determinant in the Nepalese mobile telephony market. The study used descriptive statistics and causal research design, i.e., a multiple linear regression model with 400 samples collected through a structured questionnaire. The study found that pricing and tariff, network quality, customer service and support, and new product and services are major determinants of customer churn in the Nepalese mobile telephone market. The current study is useful for developing predictive modeling by telecom operators to tap the possible churner beforehand by taking necessary marketing initiatives. Further, the study outcome could be useful for regulation in terms of devising the policy related to product offering by Nepalese telecom, pricing of the service, and the need to monitor the service quality by the telecom operators.
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Yalla, Sushma Priyadarsini, Som Sekhar Bhattacharyya, and Karuna Jain. "Impact of regulatory announcements on systemic risk in the Indian telecom sector." International Journal of Emerging Markets 13, no. 5 (November 29, 2018): 1395–416. http://dx.doi.org/10.1108/ijoem-08-2017-0307.

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Purpose Post 1991, given the advent of liberalization and economic reforms, the Indian telecom sector witnessed a remarkable growth in terms of subscriber base and reduced competitive tariff among the service providers. The purpose of this paper is to estimate the impact of regulatory announcements on systemic risk among the Indian telecom firms. Design/methodology/approach This study employed a two-step methodology to measure the impact of regulatory announcements on systemic risk. In the first step, CAPM along with the Kalman filter was used to estimate the daily β (systemic risk). In the second step, event study methodology was used to assess the impact of regulatory announcements on daily β derived from the first step. Findings The results of this study indicate that regulatory announcements did impact systemic risk among telecom firms. The study also found that regulatory announcements either increased or decreased systemic risk, depending upon the type of regulatory announcements. Further, this study estimated the market-perceived regulatory risk premiums for individual telecom firms. Research limitations/implications The regulatory risk premium was either positive or negative, depending upon the different types of regulatory announcements for the telecom sector firms. Thus, this study contributes to the theory of literature by testing the buffering hypothesis in the context of Indian telecom firms. Practical implications The study findings will be useful for investors and policy-makers to estimate the regulatory risk premium as and when there is an anticipated regulatory announcement in the Indian telecom sector. Originality/value This is one of the first research studies in exploring regulatory risk among the Indian telecom firms. The research findings indicate that regulatory risk does exist in the telecom firms of India.
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Babu K, Anjan, and Dr Aisha M.Sheriff. "Growth of Mergers & Acquisitions (M&A) In India in the Telecom Industry." INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY 1, no. 3 (September 26, 2012): 144–49. http://dx.doi.org/10.24297/ijmit.v1i3.1433.

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With more than 500 million subscribers, India is the second largest mobile phone market in the world after China. In the last decade, an average of 15 Telecom operators has started operations in India. The market has been flamboyant for Indian as well as Foreign investors. Many of them are entering through the Merger and Acquisition route. The Governing Regulatory Authorities have a responsibility that no irregularity occurs and that every investor is given equal opportunity. Spectrum which is a constrained essential input for mobile services is also highly fragmented leading to possible industry inefficiencies. This paper critically examines the Merger and Acquisition scenario in the Telecom industry in India and the current policy framework that provides policy prescriptions for the future.
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24

Rozgonyi, Krisztina. "The governance of spectrum: a possible venue of accountability for global telecommunication." Digital Policy, Regulation and Governance 20, no. 3 (May 14, 2018): 273–87. http://dx.doi.org/10.1108/dprg-09-2017-0050.

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PurposeThe paper aims to explore accountability as a virtue and as a mechanism (Bovens, 2010) of global telecommunication operators in the process of governing spectrum and of broadband development. The two concepts of accountability are juxtaposed with operators’ corporate reporting practices and spectrum licensing procedures of European national regulatory authorities (NRAs) and are analysed accordingly. The paper argues that spectrum licensing within the European Union regulatory context offers possible venues for policy intervention, rendering telecom providers to take an account on their global operations. Corruption is the case study to draw connections to public accountability, with a focus on the information and communication technology global market activity.Design/methodology/approachSpectrum bidding processes of European NRAs were analysed according to published documentation of auctions and to answers of NRAs on specific aspects of their licensing practices. Auctioning cases on 800 MHz band frequencies (790-862 MHz, or the “digital dividend”) were selected in countries where telecoms involved in corruption cases were based or where corrupt practices were revealed. Furthermore, a survey was carried out between 08 March and 03 June 2017 – coordinated by the Radio Spectrum Policy Group among its 28 members – on inquiring about licensing practices of NRAs during spectrum trading with respect to identifying beneficial ownership of bidders to spectrum.FindingsFindings show that European NRAs are in possession of regulatory tools that could enforce telecoms’ public accountability; there are strong arguments on the need for European and national-level policy interventions. Spectrum licensing procedures are offering possible and potential venues of accountability. Further legislative action is necessary to adopt a minimum set of criteria applicable in the licensing process. Harmonised implementation by NRAs should further develop new standards fostering transparency.Originality/valueInformation about the ethical behaviour and corruption of European telecom operators is surprisingly scarce and unsystematic, particularly considering the centrality of those actors in advancing a number of the aims of the historical Millennium Development Goals and the new Sustainable Development Goals of the United Nations. Research into the governance of spectrum as a possible venue of accountability, and the findings shed new light on regulatory aspects of telecommunication in a global perspective.
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Tamara Shepherd, Gregory Taylor, and Catherine Middleton. "A Tale of Two Regulators: Telecom Policy Participation in Canada." Journal of Information Policy 4 (2014): 1. http://dx.doi.org/10.5325/jinfopoli.4.2014.0001.

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26

Jain, Rekha. "Review of the Policy Changes in the Indian Telecom Sector." Journal of Global Information Management 1, no. 3 (July 1993): 33–44. http://dx.doi.org/10.4018/jgim.1993070103.

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Shepherd, Tamara, Gregory Taylor, and Catherine Middleton. "A Tale of Two Regulators: Telecom Policy Participation in Canada." Journal of Information Policy 4, no. 1 (January 1, 2014): 1–22. http://dx.doi.org/10.5325/jinfopoli.4.2014.1.

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Abstract What are the challenges to effective academic participation in telecommunications policymaking? In this article, the authors analyze their experiences with the Canadian Radio-television and Telecommunications Commission and Industry Canada as examples. Their goal is to increase academic policy engagement despite negligible government support for public interest advocacy, as traditional public interest values are discarded by regulators because new technologies are framed as individual rather than collective. Industry Canada is deemed opaque with an “advocacy deficit,” though the CRTC is more transparent and inviting. To succeed in both venues, academics need to work with advocacy organizations as “circumstantial activists.” Such academic participation can offer new conceptual frameworks, add nuance to discourse, substantiate the use of scholarly research in policy debates, and add to policy theory building.
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Pednekar-Magal, Vandana, and Peter Shields. "The State and Telecom Surveillance Policy: The Clipper Chip Initiative." Communication Law and Policy 8, no. 4 (October 2003): 429–64. http://dx.doi.org/10.1207/s15326926clp0804_03.

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29

Manikandan, N. K., D. Manivannan, and S. Durai. "Telecom Infrastructure Policy Tracker for Quick Reference and Easy Access." Journal of Computational and Theoretical Nanoscience 15, no. 11 (November 1, 2018): 3466–70. http://dx.doi.org/10.1166/jctn.2018.7646.

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Hyun, Daiwon, and John A. Lent. "Korean telecom policy in global competition: implications for developing countries." Telecommunications Policy 23, no. 5 (June 1999): 389–401. http://dx.doi.org/10.1016/s0308-5961(99)00021-x.

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31

Sinha, Vishwanath. "National Telecom Policy and its Impact on User and Economy." IETE Technical Review 12, no. 1 (January 1995): 69–71. http://dx.doi.org/10.1080/02564602.1995.11416503.

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32

Report, Telecom. "Telecom Australia Fund for Social and Policy Research in Telecommunications." Media Information Australia 63, no. 1 (February 1992): 97–99. http://dx.doi.org/10.1177/1329878x9206300115.

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Report, Telecom. "Telecom Australia Fund for Social and Policy Research in Telecommunications." Media Information Australia 67, no. 1 (February 1993): 107–10. http://dx.doi.org/10.1177/1329878x9306700114.

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Otlyvanska, Halyna. "FINANCING OF INVESTMENT ACTIVITIES OF UKRAINIAN TELECOM COMPANIES." Economic Analysis, no. 27(4) (2017): 246–52. http://dx.doi.org/10.35774/econa2017.04.246.

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Introduction. Ukrainian telecommunication companies operate simultaneously in complex and unstable social and economic conditions. Currently the majority of domestic subscribers have a low level of effective demand. These factors are the main barriers for the effective financing of telecom providers’ investment activity. The purpose of the paper is to determine the conditions and trends of investment activity financing of the three Ukrainian telecommunication companies: Kyivstar, MTS Ukraine and Ukrtelecom. Method (methodology). The method of observation, method of comparison, method of generalization, method of grouping and index scientific method have been applied in the article. Results. The financing of the investment activity of the two largest telecommunication companies in Ukraine, Kyivstar and MTS Ukraine, whose results are stable and effective, is carried out by a self-financing policy. On one hand, the depreciation, amortization, and net profit are accumulated and these companies run the lowest risk of investment activity financing. On the other hand, the companies do not avail themselves of the opportunities to get financing from financial markets and implement it for more intensive development. This policy limits the basis for future economic benefits. In contrast, Ukrtelecom runs more significant risks in financing of investment activity. It actively pursued loans, credits and bonds. However, this policy is not effective because such investments are not enough to overcome the technological gap caused by constant innovation. In addition, internal problems exist.
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Ma, Ling, and Chen Ye Ma. "Study of SARFT and Telecom Operators in IPTV Industry Chain Based on Evolution Game Theory." Advanced Materials Research 328-330 (September 2011): 998–1002. http://dx.doi.org/10.4028/www.scientific.net/amr.328-330.998.

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Since the IPTV business in China has been carried out, the development of telecom operators is not always ideal due to the access restrictions of SARFT content, and broadcasting companies also need technical support to carry out IPTV services. This paper analyzed the cooperative game of SARFT providing content and telecom operators providing bandwidth respectively in IPTV industry chain based on the limited rationality, in order to obtain corresponding stable strategies to provide certain basis for correlative decision-making and policy formulation, thus promoting the positive development of IPTV business.
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Wang, Xueyan, Hong Wu, and Lu Lu. "A Novel Service Provision Mode for Sustainable Development of the Telecom Industry." Sustainability 13, no. 9 (May 5, 2021): 5164. http://dx.doi.org/10.3390/su13095164.

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The deepening integration of telecommunication technology into other industries has giving birth to a variety of new applications, such as self-driving, telemedicine, and intelligent manufacturing. Whether the telecom service is traditional or new, users put forward personalized and multidimensional requirements for performance, which results in a conflict between their requirements for customized service and the failure of telecom enterprises to meet every requirement. This contradiction directly influences the sustainability and stable development of the telecom industry. To address this problem, this paper carried out systematic research into collaboration and adaptation between business-model and technological innovation. From the view of business-model innovation, this paper proposes a novel service provision mode named Multidimensional Customization of Telecom Services for Each User to analyze the value of the business model and the factors that influence it. From the view of technological innovation, it will design an implementation scheme corresponding to the business model, and verify its advantages in network-carrying capacity and significance to enterprises’ business value through a simulation experiment. The research shows that the novel mode is beneficial both to telecom users and telecom enterprises. In addition, it addresses this novel mode’s impact on environmental sustainability and the regulation of the telecom industry, as well as the limitations of this research and future research directions.
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Kwamboka, Metobo Joseline, Timothy Sulo, and Michael Korir. "The Moderating Effect of Brand Architecture on the Relationship Between Tangibility and Customer Loyalty Among Telephone Mobile Subscribers in Kenya." European Scientific Journal, ESJ 14, no. 15 (May 31, 2018): 298. http://dx.doi.org/10.19044/esj.2018.v14n15p298.

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The specific objective of this study was to establish the moderating effect of brand architecture on tangibles and customer loyalty in the mobile telecommunications industry in Kenya. This study adopted an explanatory survey design. The telecom mobile subscribers of the four telecom mobile providers, (Safaricom, Airtel, Telecom Kenya Limited (Orange), and Essar (YU), in Western Kenya formed the target population. The study targeted all mobile service subscribers of Eldoret town who total over 306,683. The study used stratified and systematic sampling designs and a sample size of 400 subscribers was used. The data for this study was collected by use of questionnaires. Moderated regression analysis was used to test the moderating effect of brand architecture on the relationship between tangibles and customer loyalty. Before brand architecture was introduced into the relationship, it was established that tangibles determine customer loyalty of mobile subscribers of telecom mobile providers. The results, after the introduction of brand architecture into the relationship, were that there was both a positive effect and a negative effect. With the introduction of the moderator variable only the item “my service provider’s physical activities are visually appealing” had a significant effect on customer loyalty. The recommendations of the study are that while deciding on the physical activities the telecom mobile providers should see to it that the materials are appealing, their employees are neat and that materials associated with the service (such as pamphlets etc.) are visually appealing. All those have a bearing on customer loyalty. Telecom mobile providers should mind the structure of their products because it has a bearing on the already built customer loyalty. This study will be significant to service providers and policy makers.
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Butt, Kashif Amin, and Zafar Mueen Nasir. "Factor Do Influencing Turnover Intention: Intervening Effect of Compensation Policy Decision." Review of Education, Administration & LAW 4, no. 2 (May 21, 2021): 365–79. http://dx.doi.org/10.47067/real.v4i2.149.

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The current research examines the effects of external and internal factors on the decisions related to the compensation policy subsequently influence turnover intentions of Telecom sector employees of Pakistan. The study was conducted in two phases. In the first phase, the factors effecting the compensation policy decision are generated through an extensive review of literature. This exhaustive list was tested through a rigorous process of a number of iterations of finding the most valued and considered factors in Pakistani telecom sector. This process was done with the top tier management including the human resource practitioners, as these are the people who significantly contribute in developing and finalizing decisions on the policy relating to compensation. For meeting with the objectives of current study, second phase consisted on identification of the impact of such decisions was tested on employee’s turnover intentions. The results were significant giving an understanding that the organizations who consider the most critical internal and external factors effecting decisions related with compensation policy, will ultimately craft such a policy, which is having a positive influence on the motivation of employee to continue working with the organization. So, this will solve the major organizational problem of retaining the productive employees and hence getting a sustainable organizational performance.
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Mukherjee, Rahul. "Jio sparks Disruption 2.0: infrastructural imaginaries and platform ecosystems in ‘Digital India’." Media, Culture & Society 41, no. 2 (December 21, 2018): 175–95. http://dx.doi.org/10.1177/0163443718818383.

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In recent years, Reliance Jio’s offer of 4G services, guaranteeing free voice calls and ‘unlimited’ data streaming, lead to disruption in the Indian telecom market with other cellular operators losing their revenue and customer base. To comprehensively analyze this churn in the Indian telecom industry and its impact on mobile phone customers, the article argues for observing the entanglement of infrastructural and platform-related discourses at three levels of operation: Jio’s strategies to capture the Indian telecom market and the responses by the leading incumbent service provider (Airtel), ordinary citizens’ phone use practices and infrastructural encounters, and the government’s vision for India’s digital future. Connecting pipes to platforms, Jio made infrastructural investments (in spectrum, cell towers, and fiber optics networks) to promote its suite of apps (JioTV, JioChat, and JioMoney). Ordinary citizens relate their access/proximity to telecom infrastructure (cell antennas) to their ability to effectively use apps on their phones. ‘Digital India’ vision purportedly facilitated infrastructural growth to create platforms that would support demonetization and facilitate transparent governance. Through such a three-pronged analysis, I conceptualize ‘infrastructural imaginaries’ that are coproduced by states and citizens, and lie at the intersection of structured state policy/corporate initiatives and lived experiences/affective encounters of ordinary citizens.
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Agur, Colin. "Re-imagining the Indian state: External forces and the transformation of telecommunications policy, 1947–present." Global Media and Communication 14, no. 1 (March 1, 2018): 65–83. http://dx.doi.org/10.1177/1742766518759794.

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This article examines Indian telecom policy from independence to the present. Dividing this period into three phases – from 1947 to 1984, 1984 to 1991 and 1991 to the present – the article explores the role of the state in India’s dramatic transformation from a telecommunications laggard to one of the world’s largest markets in mobile communication. It draws on a wide range of government documents, institutional surveys (domestic and international) of Indian telephony, memoirs and analyses by policy officials, and interviews with telecom executives. This article makes two arguments. First, it emphasizes the importance of external forces, including economic pressures, obligations to foreign creditors and the arrival of outsiders into key policymaking positions. Second, it provides an alternative to the simplistic argument that the state has ‘left telecommunications to the private sector’. Rather than abandon its role in network building and maintenance, the Indian government has deployed its power in specific and deliberate ways. While much of this policy development was unanticipated and at times accidental, Indian telephony has been transformed from an inward-looking and defensive statist monopoly to an internationalized, technocratic marketplace.
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Laura Hosman and Philip N. Howard. "Telecom Policy Across the Former Yugoslavia: Incentives, Challenges, and Lessons Learned." Journal of Information Policy 4 (2014): 67. http://dx.doi.org/10.5325/jinfopoli.4.2014.0067.

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Hosman, Laura, and Philip N. Howard. "Telecom Policy Across the Former Yugoslavia: Incentives, Challenges, and Lessons Learned." Journal of Information Policy 4, no. 1 (January 1, 2014): 67–104. http://dx.doi.org/10.5325/jinfopoli.4.2014.67.

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Abstract What is the recipe for good information policy? Hosman and Howard address this in an emerging economy context through case studies of six states that arose following the dissolution of the former Yugoslavia. These new nations pursued differing information policy paths that led to diverse outcomes. The authors find, in general, conventional positive outcomes supporting policies for privatization, liberalization, and competition; but at the same time discover many counterintuitive outcomes based on each country's unique circumstances. General rules are good, but in specific cases alternative paths can also lead to success.
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Middleton, Catherine. "Review: For Sale to the Highest Bidder: Telecom Policy in Canada." Media International Australia 133, no. 1 (November 2009): 166–67. http://dx.doi.org/10.1177/1329878x0913300136.

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44

Mahfooz, Maryam, Zafar Mahmood, and Shabana Noureen. "Assessing the Impact of Liberalization of Trade Related Services on Services Growth in Pakistan." NUST Journal of Social Sciences and Humanities 4, no. 2 (January 22, 2021): 184–221. http://dx.doi.org/10.51732/njssh.v4i2.35.

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The services sector has offered sound support to Pakistan’s economic development. It has emerged as one of the fastest growing and highest contributing sectors of the economy. Through the use of Fully Modified OLS Estimation Technique, this study has provided evidence that liberalization of the two key sub-sectors (telecom and banking) of services of Pakistan has played an important role in development of these sectors. The task is achieved by preparing liberalization index for the two sectors. The econometric evidence reveals that results are robust and in accordance with the theory. Relationships are found to be relatively strong for the telecom sector and less strong for the financial sector. The research also shed light on the constraints that the country has to face in the liberalization process of these sectors. Rapid liberalization of the telecom sector has attracted substantial amount of investment, both local and foreign, and has created saturation in the industry, which has hampered further investment opportunities. This resulted in substantial decline of investment in this sector. But due to fast changing technologies, there is a possibility of it picking up again. By the increased liberalization of the telecom and banking services, the GDP of these sectors also increased. Hence, the full scale liberalization in the telecom sector evidently plays important role in growing the share of the services to economy’s GDP. Other economic indicators have also played an important role in defining the development of these sectors. Finally, a set of policy measures has been suggested to make the sector more effective and useful in accelerating the growth process.
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Tyagi, Kalpana. "Merger control in the telecom industry: a landscape transformed." Journal of Business Strategy 41, no. 6 (May 16, 2019): 3–9. http://dx.doi.org/10.1108/jbs-10-2018-0173.

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Purpose This paper aims to underscore how the digitization of content and the convergence in the telecommunications sector has prompted a wave of consolidation between telecom and content players. Design/methodology/approach Using interdisciplinary insights from competition policy and business strategy, the paper draws attention to the interplay between business model innovation and merger control in the converged telecoms sector. Findings Technological innovation and business model innovation led to the emergence of over-the-top (OTT) services. This innovation in turn led to two key effects, first, successful commercialization of content and the emergence of the “smart pipes” that in turn has led to the second effect, which is increased mergers and acquisitions (M&As) in the converged telecommunications sector. Emergence of OTT with big data as a key advantage challenged the strategy and business models of the more established players, such as the AT&T, Time Warner, Liberty Global and Fox, which in turn led to the current trend of M&As in the sector. Originality/value This paper makes the following key contributions to the literature on M&As between the fixed/mobile and content players. First, it elucidates how the existing market players can benefit from competition policy, such as merger remedies to enter new and related markets. Second, it advocates that the US and the European competition authorities while assessing these M&As, take due account of innovation in business models, as business model innovation not only promotes innovation in the market but also enhances consumer welfare, considering that it offers the merged firm economies of scale and scope to offer better-quality goods and services at subsidized prices.
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Peng, Victoria. "Astroturf Campaigns: Transparency in Telecom Merger Review." University of Michigan Journal of Law Reform, no. 49.2 (2016): 521. http://dx.doi.org/10.36646/mjlr.49.2.astroturf.

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Large telecommunications companies looking to merge spend millions of dollars in their lobbying efforts to clear regulatory hurdles and obtain approval for their proposed mergers. Corporations such as AT&T, Comcast, and Time Warner use public participation processes as vehicles to influence regulatory decision-making. In the Federal Communications Commission (FCC) merger review context, the notice- and-comment process and public hearings have become fertile breeding grounds for hidden corporate influence. Corporations spend millions on corporate social responsibility programs and call upon nonprofit organizations that receive their largesse to represent their corporate interests as grassroots interests when the FCC seeks public comment. This “astroturfing” undermines what Congress intended to be a “well-reasoned agency deliberation process” and makes the FCC’s notice-andcomment process less democratically legitimate. This Note argues that the FCC should adopt a financial conflicts of interest disclosure rule for all comments it receives, not just comments that include scientific or technological data. Administrative agencies’ anxiety about ensuring the integrity of science-based preferences also applies to values-based preferences because the FCC considers the effects on the public interest in making policy decisions.
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Borgers, T., and C. Dustmann. "Awarding telecom licences: the recent European experience." Economic Policy 18, no. 36 (April 1, 2003): 215–68. http://dx.doi.org/10.1111/1468-0327.00106.

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48

Saman Naz and Moeed Ahmad Sandhu. "Role of Perception of Politics in enhancing Organizational Dissent: Case of Pakistan Telecom Sector." Journal of Business and Social Review in Emerging Economies 6, no. 2 (July 7, 2020): 807–20. http://dx.doi.org/10.26710/jbsee.v6i2.1243.

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The prime objective of the study is to examine the impact of perception of politics on organizational dissent. Moreover, mediating role of self enhancement was examined as well. The data of the study was collected from the employees of the telecom sector through random sampling. For this research, survey method was found to be more suitable involving questionnaire as a data collection instrument. Thus, the present study employed SEM-PLS, which is used to carry out hypothesis testing and the statistical and numerical analysis. The findings of the study revealed that Perception of politics and self enhancement motives significantly impacts organizational dissent. Moreover, mediating role of self enhancement motive also proved to be significant. The findings of the study are important for the academicians and policy makers of HR department in telecom sector of Pakistan.
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Al-Sharafi, Mohammed Ali Ahmed, Shu Tong, and Abdullah Aloqab. "The Effective Role of Internal Factors on Reconstructing Telecom Companies: The Case of Yemen Telecom." Sustainability 13, no. 3 (February 1, 2021): 1501. http://dx.doi.org/10.3390/su13031501.

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Background: This paper highlights the effects of internal factors on restructuring state-owned enterprises (SOEs) and investigates how these factors have positive or negative effects on applying a new structure in SOEs companies. Yemen Telecom (YT) is an example of an SOE company that belongs to the government and has a social responsibility. By following scientific theories related to research’s factors, we tried to tie our hypotheses to the theories applied to make our factors near reality and be applicable in the future. Methods: In this study, we used empirical research by making an investigation by distributing a questionnaire amongst people who have a relationship with Yemen Telecom. Moreover, the structural equation model (SEM) was used in the current study as the statistical technique for the collected data. Results: The results of this study indicate that illiteracy in using the computer (IIUC) and applying the IT Software (AIS) has adverse effects on reconstructing telecom companies (RTC); also, AIS has a causality effect between illiteracy in using computers (IIUC) and RTC. Moreover, support from top management (SFTM), infrastructure (INF), and efficiency and effectiveness of managerial operations (EaE) have positive effects on RTC. Conclusions: This study concluded that IIUC, TMS, INF, and EaE have an apparent effect on RTC, and AIS has a causality effect between IIUC and RTC. Moreover, the study declares that there is less significance between AIS and RTC.
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Kaur Sahi, Gurjeet, and Rupali Mahajan. "Employees’ organisational commitment and its impact on their actual turnover behaviour through behavioural intentions." Asia Pacific Journal of Marketing and Logistics 26, no. 4 (September 2, 2014): 621–46. http://dx.doi.org/10.1108/apjml-01-2014-0015.

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Purpose – The purpose of this paper is to empirically test an integrated model incorporating the constructs of organisational commitment (OC), behavioural intentions (BI), actual turnover behaviour (ATB) and telecom work characteristics (WC) so as to examine the impact of commitment on employees’ BI, whereby they wish to dissolve their relationship with the employment provider. Design/methodology/approach – Structural equation modelling technique has been used to test the data collected through questionnaire from a sample of 139 employees including managers and executives across the hierarchy of an Indian telecom organisation named Aircel Dishnet Ltd from the Jammu and Kashmir circle head office in India. Findings – The theoretical constructs were validated before incorporating the hypothetical structural model. SEM results indicate a good fit to the empirical data. The findings confirmed that affective, continuance and normative commitments lay significant impact on employees’ OC. Also, commitment influence attitudes, subjective norms and perceived behavioural control, thereby affecting the BI of the employees. An indirect significant impact of OC on the ATB was also revealed. A partial mediation of WC was also found between BI and ATB. Research limitations/implications – The generalisability of the study is limited as the sample concentrates to one organisation of a single industry in India. Practical implications – The study provides insights for the policy makers to create and develop mechanisms and programmes leading to the enhancement of affective OC for employee retention. Originality/value – The model clearly explains telecom employees’ OC and its impact on the ATB through their BI. Though the findings do not reveal any component of commitment to lay more impact on OC, it exhibits higher career commitment than OC among the telecom employees.
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