Journal articles: 'Technical services in libraries'

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Mugridge, Rebecca L. "Technical Services Assessment." Library Resources & Technical Services 58, no. 2 (May 27, 2014): 100. http://dx.doi.org/10.5860/lrts.58n2.100.

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Academic libraries regularly conduct assessment of library services through the use of rubrics or assessment tools such as LibQUAL (www.libqual.org/home). Technical services activities are frequently assessed; however, the assessment is typically limited to the evaluation of specific processes. This study was designed to explore assessment activities in Pennsylvania’s academic libraries. The author designed a survey to investigate whether technical services activities are assessed, how they are assessed, who is responsible for assessment, how the results of assessment activities are shared with others, and how those results are used to improve services or for other purposes. Sixty-three libraries responded to the survey (a 53 percent response rate). Survey results show that 90 percent of academic libraries in Pennsylvania have conducted some form of assessment of technical services activities but that most of that assessment is quantitative in nature.

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Bierman, Kenneth John. "Technical Services in Public Libraries." Journal of Library Administration 15, no. 1-2 (November 15, 1991): 115–23. http://dx.doi.org/10.1300/j111v15n01_08.

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LeBlanc, Jim, and Martin Kurth. "Assessing Staff Alignment in Technical Services." Library Resources & Technical Services 62, no. 2 (April 4, 2018): 66. http://dx.doi.org/10.5860/lrts.62n2.66.

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Technical services units have routinely kept detailed monthly and annual statistics to assess productivity and efficiency, especially regarding functions that are easily measured. However, with the evolution of library user behavior, libraries’ strategic directions, and technical services’ practices, these numbers have become less and less useful in revealing the value of this work. In this paper, the authors introduce a methodology and draft model with which technical services managers can better assess not only their unit’s productivity and efficiency, but the extent to which its activities align with a library’s strategic values and the behavior of its users.

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Somers, Sally W. "Technical services in libraries: Systems and applications." Library Acquisitions: Practice & Theory 17, no. 4 (December 1993): 472–74. http://dx.doi.org/10.1016/0364-6408(93)90015-x.

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Huang, Jie, and Katherine Wong. "Technical services and user service improvement." Library Management 27, no. 6/7 (July 1, 2006): 505–14. http://dx.doi.org/10.1108/01435120610702486.

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PurposeFrom the cataloging librarians' point of view, this paper aims to present how technical services, especially the cataloging department, can play important roles in the improvement of user services.Design/methodology/approachThe paper examines the practices of the University of Oklahoma Libraries.FindingsThe paper identifies several aspects in which technical services can enhance the quality of user services, especially in the cataloging department. A library's online catalog becomes the first point of access to the library's information resources. Its quality can be improved and enriched in many ways to raise users’ satisfaction. Aside from the improvement in technical aspects, efforts should also be made to promote collaboration between technical and public services so as to ensure efficient processing of materials and to meet the needs of library users.Originality/valueThe value of the paper is in showing that the quality of an online catalog and the cooperation between public and technical services are two of the key factors in achieving high quality of user services.

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Deeken, JoAnne, and Deborah Thomas. "Technical Services Job Ads: Changes Since 1995." College & Research Libraries 67, no. 2 (March 1, 2006): 136–45. http://dx.doi.org/10.5860/crl.67.2.136.

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For this project, the researchers studied job ads posted during 2001 in American Libraries, Autocat, The Chronicle of Higher Education, College and Research Libraries News, and SerialsST. This article replicates studies by Penny M. Beile and Megan M. Adams, and Michael Towsey that analyzed job ads from the mid-1990s.1–2 The results from the current study were compared with their results. Findings included a very large increase in the number of jobs advertised, increases in the number of jobs reposted and in salaries, and a decrease in foreign-language requirements.

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Intner, Sheila S. "Technical Services and Collection Development for Children's Libraries." Collection Building 6, no. 3 (January 1985): 9–17. http://dx.doi.org/10.1108/eb023154.

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Bedford, Denise A. D. "Technical Services Costs in Large Academic Research Libraries:." Technical Services Quarterly 6, no. 3-4 (July 14, 1989): 29–48. http://dx.doi.org/10.1300/j124v06n03_05.

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Greever, Karen E., and Debra K. Andreadis. "Technical Services Work Redesign Across Two College Libraries." Technical Services Quarterly 24, no. 2 (December 8, 2006): 45–54. http://dx.doi.org/10.1300/j124v24n02_05.

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Propas, Sharon W. "Ongoing changes in Stanford University Libraries Technical Services." Library Acquisitions: Practice & Theory 19, no. 4 (December 1995): 431–33. http://dx.doi.org/10.1016/0364-6408(95)00059-i.

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Hoffman, Helen. "Performance Indicators for Technical Services in Academic Libraries." Australian Academic & Research Libraries 28, no. 4 (January 1997): 259–63. http://dx.doi.org/10.1080/00048623.1997.10755024.

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Narca, Josiah Ramuel. "COVID 19 Pandemic and the Library Online Services." International Journal of Asian Education 2, no. 4 (December 15, 2021): 589–97. http://dx.doi.org/10.46966/ijae.v2i4.219.

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The purpose of this study is to describe the experiences of St. Scholastica's College Manila High School librarians in implementing library online services during the COVID-19 Pandemic. The researcher used a descriptive research design and employed Document Analysis and Thematic Analysis vis-a-vis the respondents' answers on the electronic questionnaires. It was revealed, through this study, that the roles and responsibilities of the SSC Manila HS librarians were technologists, online learning support professionals, instructional partners, and game-based learning developers. On the other hand, they experienced challenges such as having limited transactions and time constraints in delivering library online services and the opportunities of having proactive team culture and providing appropriate and innovative services to their clientele. With these findings, the following are recommended for better library online services of the school libraries and librarians. First, librarians and staff's technical competencies and skills must continuously be honed. Second, the library's online services must also be evaluated annually by the students and faculty members. Third, the librarians and staff must explore more technological applications or apps and learning management systems. Lastly, further research studies are recommended in relation also to delivering library online services that can be in the contexts of other types of libraries, most especially their experiences so that there will be a deeper and bigger understanding of the roles and responsibilities, and the challenges and opportunities of librarians during the COVID-19 Pandemic.

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Adams Jr, Richard Manly. "Overcoming disintermediation: a call for librarians to learn to use web service APIs." Library Hi Tech 36, no. 1 (March 19, 2018): 180–90. http://dx.doi.org/10.1108/lht-03-2017-0056.

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Purpose The purpose of this paper is to argue that academic librarians must learn to use web service APIs and to introduce APIs to a non-technical audience. Design/methodology/approach This paper is a viewpoint that argues for the importance of APIs by identifying the shifting paradigms of libraries in the digital age. Showing that the primary function of librarians will be to share and curate digital content, the paper shows that APIs empower a librarian to do that. Findings The implementation of web service APIs is within the reach of librarians who are not trained as software developers. Online documentation and free courses offer sufficient training for librarians to learn these new ways of sharing and curating digital content. Research limitations/implications The argument of this paper depends upon an assumption of a shift in the paradigm of libraries away from collections of materials to access points of information. The need for libraries to learn APIs depends upon a new role for librarians that anecdotal evidence supports is rising. Practical implications By learning a few technical skills, librarians can help patrons find relevant information within a world of proliferating information sources. Originality/value The literature on APIs is highly technical and overwhelming for those without training in software development. This paper translates technical language for those who have not programmed before.

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Safira, Fidan, and Laksmi Laksmi. "Reflection of Librarians in East Java Province on the Phenomenon of the Transformation Program of Social Inclusion Based Library." Record and Library Journal 7, no. 1 (June 29, 2021): 40–52. http://dx.doi.org/10.20473/rlj.v7i1.119.

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Background of the study: The reflection of librarians is the efforts of librarians in understanding their actions. Librarian's reflection is one of the effort to evaluating. Also to identifying learning from the actions taken. Purpose: This study aims to identify the reflection librarians in driving the phenomenon. Method: This study uses a qualitative interpretive phenomenological approach. The informant is the librarian public libraries was select by purposive sampling. Findings: The reflection of librarians is learning in doing work. Based on the four stages, librarians can identify new knowledge and abilities. Librarians play an important role in facilitating the information needs of the community. The role of librarians in defining community problems is key. So, the services facilitated by libraries are under the conditions of the community. Conclusion: The reflection involves librarian awareness actions. Librarians are always direct towards phenomena or also called intentionality. This action then generates new knowledge and skills. Suggestions for librarians is that librarians must get out of the routine of library technical activities. Librarians must have interpersonal skills. Librarian also must have the ability to understand community psychology and organizational dynamics.

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Poll, Roswitha. "Comparing the Incomparable? Performance Measures for National Libraries." Alexandria: The Journal of National and International Library and Information Issues 20, no. 3 (December 2008): 163–70. http://dx.doi.org/10.1177/095574900802000305.

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The article describes the process of developing performance measures for national libraries, which culminated in the publication in April 2009 of the International Organization for Standardization Technical Report ISO 28118 Information and documentation – performance indicators for national libraries. An ISO working group began by defining the general mission and main tasks of national libraries. Most existing performance indicators, devised mainly for academic and public libraries, compared a library's input and output to the size of its primary user group. However, national libraries do not have such a defined user group – a fact that had to be reflected in the chosen indicators, which cover: building the national collection; making services accessible; offering reference services; building potentials for development; preserving the collection; and managing efficiently.

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Harcourt, Kate, and Jim LeBlanc. "Finale and Future: The 2CUL Technical Services Strategic Alliance." Library Resources & Technical Services 61, no. 1 (January 23, 2017): 43. http://dx.doi.org/10.5860/lrts.61n1.43.

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The Columbia and Cornell University Libraries’ partnership (2CUL) is now in its sixth year. Its composite acronym (2CUL), which condenses a doubling of the two participating libraries’ initial letters, summarizes its vision: a broad integration of library activities in many areas—including collection development, acquisitions and cataloging, e-resources and digital management, digital preservation, and reciprocal offsite use of collections. A key component in the partnership was the 2CUL Technical Services Integration, an initiative funded by a generous three-year grant from the Andrew W. Mellon Foundation, which ended on December 31, 2015. In this paper, the third in a series, the authors report on the final year of this grant-funded project and reflect on the results of the two institutions’ attempt to achieve deep, operational integration within technical services.1 In presenting an honest appraisal of the project’s challenges and vicissitudes, the authors hope that their experiences and insights will help other libraries plan their own collaborative ventures.

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Mitroshin, I. A. "Key principles of developing research library’s website." Scientific and Technical Libraries, no. 11 (January 16, 2021): 165–84. http://dx.doi.org/10.33186/1027-3689-2020-11-165-184.

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Key services provided through the websites of scientific and technical libraries are discussed. Various structures of libraries’ websites or Internet-portals are described, and their feasibility is substantiated. Conclusions are made on the need for continuous website promotion in search engines in order to attract new users. Promotion of research studies to the library’s patron organizations can be accomplished through information awareness services like electronic exhibitions, news services, etc. A version of researcher’s personal account and account-based services are described. The personal accounts give researchers access to the full range of services of sci-tech libraries and provide the feedback option. Methodological and consulting services are characterized. The new version of the website of the Library of Pushchino Research Center that features online access to all available library resources. The author concludes on the need for further improvement of relevant information user services.

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Paramonova, I. E. "Services demand of scientific and technical libraries: professionals’ opinion." Bibliosphere, no. 4 (December 30, 2018): 64–69. http://dx.doi.org/10.20913/1815-3186-2018-4-64-69.

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The problems of demand is extremely significant for scientific and technical libraries (STL). The libraries within organizations depend directly on the support of people who make decisions. Their value for the enterprise development is no longer as obvious for senior management. There is a temptation to attribute STL’ low status not only to the «unfriendly» information policy by the management, but to admit that this problem is communicatory in a greater degree. The demand for any library is closely related to the establishing the connection with stakeholders. To generate user and non-user awareness, and raise conversance on available services and resources, STL need to find ways to promote services and resources. In the services marketing, promotion is any communicative activity which object is forming and stimulating interests to a product, organization or activity. STL need to choose the right vector of their activity, to reveal «bottleneck», overcoming which the library is able to take on. The paper represents preliminary results of a survey of STLs’ employees to identify the most perspective services (from the point of respondents’ view). It concludes that the majority of respondents noted the insufficient demand for library services, which is reflected in decrease in number of visits and printed publications demands. In this regard, STLs try to create digital collections and introduce modern services according to their technical equipment. Modern specialist lives under the time deficiency conditions. As a result, there is a lack of time to read including professional literature. Therefore, as a popular service is the preparation of thematic collections and digests. According to some respondents, «library staff should be ready to compile texts on request». In general, this is quite consistent with the global trend, the manifestation of which is the growing popularity of projects such as «Short Reading» and «Smart reading». Respondents indicated the relevance of such areas as intellectual property management. At the same time, they noted the insufficient level of existing competencies. STLs should be a guide of information culture for their users. The library is quite capable to occupy this niche, acting as a navigator, consultant and even coach. A similar experience already exists.

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Zhu, Lihong. "Use of teams in technical services in academic libraries." Library Collections, Acquisitions, and Technical Services 35, no. 2-3 (January 2011): 69–82. http://dx.doi.org/10.1016/j.lcats.2011.03.013.

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Zhu, Lihong. "Use of teams in technical services in academic libraries." Library Collections, Acquisitions, & Technical Services 35, no. 2-3 (April 1, 2011): 69–82. http://dx.doi.org/10.1080/14649055.2011.10766301.

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Peltier-Davis, Cheryl. "Public Libraries as National Libraries – The Caribbean Experience." Alexandria: The Journal of National and International Library and Information Issues 9, no. 3 (December 1997): 213–38. http://dx.doi.org/10.1177/095574909700900305.

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While it is essential that national library functions and services are carried out, within the English-speaking Caribbean these functions can be provided by extending the role of the country's main public library. A questionnaire was administered in 1994 to 14 public libraries and one national library in the region to ascertain if public libraries performed any national library functions and if so to assess how effectively, with a view to formulating proposals as to how best this dual role could be achieved. The survey, in which 13 libraries participated, revealed that a majority of the libraries did in fact act as de facto national libraries, performing many of the functions of traditional national libraries, though there were major deficiencies (e.g. only seven had legal deposit, and only four produced national bibliographies). A structure for a dual-function Public/National Library is proposed, with three functional divisions (Public Library Services, Technical Services, and National Heritage) and a powerful National Library Services Board.

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Ray, Ron L. "Outsourcing technical services: The selection process. Report of the technical services in public libraries discussion group." Library Acquisitions: Practice & Theory 21, no. 4 (December 1997): 490–93. http://dx.doi.org/10.1016/s0364-6408(97)00083-5.

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Omeluzor, Saturday U., and Gloria O. Oyovwe-Tinuoye. "Assessment of Information and Communication Technology for Selective Dissemination of Information and Current Awareness Services: A Case Study of University Libraries in the South-West Zone of Nigeria." Evidence Based Library and Information Practice 12, no. 4 (December 30, 2017): 233. http://dx.doi.org/10.18438/b84x09.

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Abstract Objective – To assess the use of information and communication technology (ICT) for selective dissemination of information (SDI) and current awareness services (CAS) in university libraries in the South-West zone of Nigeria. Methods – A descriptive research design was adopted. The instrument used for data collection was a structured questionnaire administered to a population consisting of 379 librarians, with 353 usable questionnaires retrieved. Results – Findings revealed that most university libraries in the South-West zone of Nigeria do not use ICT in delivery of SDI and CAS. It is evident in this study that despite the known positive effects of ICT in library services, traditional methods were predominantly used for SDI and CAS to the library users. The study revealed that erratic Internet services, insufficient training, inadequate ICT skills, and low support for ICT were hindrances towards ICT use for SDI and CAS. Conclusions – The integration of ICT features in library services for the delivery of CAS and SDI has been a challenge in university libraries in South-West Nigeria. Only a few libraries and a low percentage of librarians had adopted the use of ICT in the delivery of CAS and SDI, while a larger number of libraries resorted to the use of traditional methods. The level of ICT literacy among the librarians in this study is low, as a higher percentage of librarians did not have adequate ICT skill to use available online resources on the Internet and other ICT tools to deliver SDI and CAS in South-West, Nigeria. This is not unconnected to the fact that the training and technical support received by the librarians is inadequate, and the level of support that academic libraries received from their university managements in South-West Nigeria in terms of funding for ICT development is inadequate, which led to low Internet services.

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Mugridge, Rebecca, and Nancy M. Poehlmann. "Internal customer service assessment of cataloging, acquisitions, and library systems." OCLC Systems & Services: International digital library perspectives 31, no. 4 (November 9, 2015): 219–48. http://dx.doi.org/10.1108/oclc-12-2014-0037.

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Purpose – The purpose of this paper is to demonstrate that an internal customer service survey approach to assessment delivers many benefits to technical services and library systems units. Findings from such a survey provide the evidence needed to implement process improvements, conduct strategic planning and more. The survey used in this case study can be adapted by other libraries or library units to conduct assessment, gauge customer satisfaction and identify areas for process improvements. Design/methodology/approach – The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Findings – Survey results demonstrated that customer surveys are a valuable assessment tool and can be used as an evidence-based approach to library management. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed and more. Practical implications – This paper provides an approach to conducting a customer service survey, an analysis of potential benefits and a survey instrument that others could adapt to use in their own libraries. The survey instrument can be used not only for assessment of technical services and library systems, but by other functional units in all types of libraries. Originality/value – This paper and approach is original research; there are no other papers on this topic in the library and information science literature.

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Cross, Emma, and Sylvie Lafortune. "Government Information in Canadian Academic Libraries, 2017–2018: Survey of Academic Librarians." DttP: Documents to the People 47, no. 3 (September 12, 2019): 6. http://dx.doi.org/10.5860/dttp.v47i3.7121.

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This article examines how Canadian academic libraries are adapting to major transformations in the publication and delivery of government information. To study this question, a small-scale national survey was conducted in 2017–2018 that covered both technical and public services at Canadian academic libraries. Participants were also asked to comment on the role of academic libraries in regard to government information and future trends in the field.

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Thomson, Kirsty. "Teams Are Now Used by Many Technical Services Departments in Academic Libraries." Evidence Based Library and Information Practice 7, no. 2 (June 12, 2012): 79. http://dx.doi.org/10.18438/b8360r.

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Objective – An investigation of the use of teams in technical services, provision of training on team-working, characteristics of technical services teams, and the effectiveness of teams. Design – Survey comprising of 19 closed questions and one open question. Setting – Technical services departments in academic libraries. Subjects– Responses were received from 322 library staff members. Of those, 294 answered the survey question about team-based technical services and 55.9% of respondents completed the full survey. Methods – An online survey was promoted via seven technical services electronic mail lists and was conducted using SurveyMonkey. Main Results – The survey found that 39% of technical services were entirely team-based, 18% were partly team-based, and 43% did not use teams. Information was gathered about the number of teams, team nomenclature, and how long teams have been used. This research highlighted the lack of provision of training and documentation about working in teams. Conclusion – Many respondents have team-based technical services, and most participants found that working in teams had a positive impact. A systematic application of this survey is planned for the future.

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Tomlin, Natalia, and Irina Kandarasheva. "Ready or Not?" Library Resources & Technical Services 58, no. 3 (July 23, 2014): 153. http://dx.doi.org/10.5860/lrts.58n3.153.

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This paper analyzes results of a survey on shelf-ready materials management and cataloging practices in US academic libraries with various collection sizes. The survey respondents consisted of managers and librarians in technical services operations. Survey questions addressed topics such as the volume of shelf-ready materials, perspectives on shelf-ready expansion, the effect of local cataloging practices on shelf-ready services, the amount of cataloging and processing errors, and quality control. The majority of participants were from small- and medium-size academic libraries, and print materials were the prevalent format for shelf-ready treatment. Two main reasons for shelf-ready implementation across libraries of all sizes were the need to improve materials turnaround time and the desire to redeploy staff for other projects or tasks.

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Celikbas, Sema, and Filiz Ekingen Flores Mamondi. "Library cooperation in Turkey: the results of a survey of ILL librarians in higher education." Interlending & Document Supply 44, no. 2 (May 16, 2016): 58–65. http://dx.doi.org/10.1108/ilds-01-2016-0002.

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Purpose The purpose of this study is to investigate library cooperation among the libraries of Turkish higher education institutions in the changing global environment. Design/methodology/approach This study has been carried out with ILL librarians working in state and foundation university libraries in Turkey. The survey was sent to 140 inter library loan (ILL) librarians who were asked to answer 35 questions both open and closed. There were 100 responses which is an excellent response rate of 72 per cent. It was conducted with VETI (Data Collection and Statistics), which is a web-based form application developed by Istanbul Technical University. Findings Turkish libraries are taking the opportunities offered by technical developments to serve their users with instant information by providing access to electronic resources and transferring their collections to electronic media. Reconstruction of ILL services to fulfill users’ needs is inevitable because of the increasing expectations of users and emerging alternatives to access information. Originality/value This is the first systematic national investigation into the state of ILL in Turkish libraries.

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Kaari, Jennifer. "European Academic Libraries Offer or Plan to Offer Research Data Services." Evidence Based Library and Information Practice 13, no. 2 (June 5, 2018): 106–8. http://dx.doi.org/10.18438/eblip29416.

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A Review of: Tenopir, C., Talja, S., Horstmann, W., Late, E., Hughes, D., Pollock, D., … Allard, S. (2017). Research data services in European academic research libraries. LIBER Quarterly, 27(1), 23-44. https://doi.org/10.18352/lq.10180 Abstract Objective – To investigate the current state of research data services (RDS) in European academic libraries by determining the types of RDS being currently implemented and planned by these institutions. Design – Email survey. Setting – European academic research libraries. Subjects – 333 directors of the Association of European Research Libraries (LIBER) academic member libraries. Methods – The researchers revised a survey instrument previously used for the DataONE survey of North American research libraries and conducted pilot testing with European academic library directors. The survey instrument was created using the Qualtrics software. The revised survey was distributed by email to LIBER institutions identified as academic libraries by the researchers and remained open for 6 weeks. Question topics included demographics, RDS currently offered, RDS planned, staffing considerations, and the director’s opinions on RDS. Libraries from 22 countries participated and libraries were grouped into 4 regions in order to compare regional differences. Data analysis was conducted using Excel, SPSS or R software University of Tennessee, University of Tampere, and University of Göttingen. Main Results – 119 library directors responded to more than one question beyond basic demographics, for a response rate of 35.7%. Among the libraries surveyed, more libraries offer consultative services than offered technical support for RDS, although a majority planned to offer technical services in the future. Geographically, libraries in western Europe offer more RDS compared with other regions. More libraries have reassigned or plan to reassign current staff to support RDS services, rather than hire new staff for these roles. Regardless of whether or not they currently offer RDS, library directors surveyed strongly agree that libraries need to offer RDS to remain relevant. Conclusion – The authors determine that a majority of library directors recognize that data management is increasingly important and many libraries are responding to this by implementing RDS and collaborating across their institutions and beyond to help meet these needs. Future research is suggested to track how these services develop over time, how libraries respond to the staffing challenges of RDS, and whether consultative rather than technical services continue to be primary forms of RDS offered.

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Hansen, Colleen. "Technical services redesign revisited: Librarian/vendor perspectives: A program sponsored by the ALCTS heads of technical services of medium sized academic libraries." Library Acquisitions: Practice & Theory 21, no. 4 (December 1997): 519–22. http://dx.doi.org/10.1016/s0364-6408(97)00088-4.

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Ahmed, Waqar, and Muhammad Shahid Soroya. "Library and information science education as ignition source for services in non-academic special libraries." Library Review 65, no. 4/5 (July 4, 2016): 350–68. http://dx.doi.org/10.1108/lr-08-2015-0083.

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Purpose The purpose of this study was to explore the number, difference and ratio of professionals and non-professionals heading toward non-academic special libraries (NASL). This study also explored the difference of provision of services based on educational qualifications. Design/methodology/approach Quantitative survey research method and questionnaire as a data collection tool was used to conduct the study. The questionnaire contained four educational levels against the 18 services variables. No list or directory being available, 71 special libraries were assured to be there in Lahore through snowball-sampling technique. Out of 71 questionnaires, 41 were returned and analyzed using Chi-Square test in Statistical Package for Social Sciences. Findings Findings indicated that 56 per cent of the libraries were headed by LIS professionals, while rest of 44 per cent of the libraries was headed by persons with no professional education. Chi-Square test’s p value indicated the significant difference in the orientation, reference service and document reservation service. The professionally qualified library managers were found better at providing librarians’ end services. Originality/value The present study is the first of its kind in Pakistan, which marked the vacant positions and indicated the differences of services based on level of education. It depicted the electronic, librarians end, and technical knowledge and multi-factor services and measured its variation on the educational grounds.

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Bussert, Leslie. "Several Factors of Library Publishing Services Facilitate Scholarly Communication Functions." Evidence Based Library and Information Practice 7, no. 4 (December 11, 2012): 108. http://dx.doi.org/10.18438/b87w31.

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Objective – To identify and examine the factors of library publishing services that facilitate scholarly communication. Design – Analysis of library publishing service programs. Setting – North American research libraries. Subjects – Eight research libraries selected from the signatories for the Compact for Open-Access Publishing Equity (COPE) Cornell University Library’s Center for Innovative Publishing; Dartmouth College Library’s Digital Publishing Program and Scholars Portal Project; MIT Libraries’ Office of Scholarly Publishing and Licensing; Columbia University Libraries’ Center for Digital Research and Scholarship; University of Michigan Library’s Scholarly Publishing Office; Duke University Library’s Office of Scholarly Communications; University of Calgary Libraries and Cultural Resources’ Centre for Scholarly Communication; and Simon Fraser University Library’s Scholarly Publishing. Methods – The authors used Roosendaal and Geurt’s (1997) four functions of scholarly communication to analyze and categorize library publishing services provided by libraries included in the study. The four functions of scholarly communication include registration, certification, awareness, and archiving. Main Results – Analysis of the registration functions provided by library publishing services in this study revealed three types of facilitating factors: intellectual property, licensing, and publishing. These include services such as repositories for digital scholarly work and research, ISBN/ISSN registration, and digital publishing. Analysis of archiving functions demonstrated that most programs in the study focus on repository-related services in support of digital content preservation of papers, datasets, technical reports, etc. Analysis of certification functions provided by these services exposed a focus on expert review and research support. These include services like professional assessment of information sources, consultation on appropriate literature and information-seeking tools, and writing or copyright advisory services. Analysis of awareness function showed search aids and knowledge-sharing platforms to be the main facilitating factors. These include services like metadata application, schema, and standards or scholarly portals enabling knowledge-sharing among scholars. Conclusion – This study identified several services offered by these library publishing programs which can be categorized as facilitators under Roosendaal and Geurt’s (1997) four functions of scholarly communication. The majority of the libraries in the study treated library publishing services as part of broader scholarly communication units or initiatives. Digital publishing (registration function) was offered by all programs analyzed in the study, while traditional peer-review services (certification function) were not. Widely adopted among programs in the study were the use of social networking tools (awareness function) and self-publishing (archiving function). The authors recommend developing services that facilitate peer review and assert the need to provide a knowledge-sharing mechanism within the academic community that facilitates the scholarly communication process.

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Diao, Junli. "A Preliminary Investigation of Technical Services Librarians’ Contributions to Library Guides in Academic Libraries." Technical Services Quarterly 38, no. 3 (July 3, 2021): 236–57. http://dx.doi.org/10.1080/07317131.2021.1934304.

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Zhu, Lihong. "The Role of Paraprofessionals in Technical Services in Academic Libraries." Library Resources & Technical Services 56, no. 3 (June 25, 2012): 127–54. http://dx.doi.org/10.5860/lrts.56n3.127.

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Zhu, Lihong. "The physical office environment in technical services in ARL libraries." Library Collections, Acquisitions, and Technical Services 37, no. 1-2 (January 2013): 42–55. http://dx.doi.org/10.1016/j.lcats.2013.09.001.

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Zhu, Lirong, and Lihong Zhu. "The physical office environment in technical services in ARL libraries." Library Collections, Acquisitions, and Technical Services 37, no. 3-4 (January 2013): 124–37. http://dx.doi.org/10.1016/j.lcats.2013.11.003.

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Wilder, Stanley J. "Demographic Trends Affecting Professional Technical Services Staffing in ARL Libraries." Cataloging & Classification Quarterly 34, no. 1-2 (September 2002): 51–55. http://dx.doi.org/10.1300/j104v34n01_05.

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Anyaogu, Uluocha. "National workshop on technical services in law libraries: an overview." Library Hi Tech News 27, no. 1 (March 9, 2010): 4–5. http://dx.doi.org/10.1108/07419051011034112.

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Zhu, Lihong. "The physical office environment in technical services in ARL libraries." Library Collections, Acquisitions, & Technical Services 37, no. 1-2 (September 2013): 42–55. http://dx.doi.org/10.1080/14649055.2013.10766346.

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Zhu, Lirong, and Lihong Zhu. "The physical office environment in technical services in ARL libraries." Library Collections, Acquisitions, & Technical Services 37, no. 3-4 (December 2013): 124–37. http://dx.doi.org/10.1080/14649055.2013.10766362.

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Ali, Muhammad Yousuf, Salaman Bin Naeem, and Rubina Bhatti. "Artificial intelligence tools and perspectives of university librarians: An overview." Business Information Review 37, no. 3 (September 2020): 116–24. http://dx.doi.org/10.1177/0266382120952016.

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The main purpose of this paper is to assess and examine the possible application of Artificial Intelligence (AI) tools in Pakistani academic libraries, particularly those areas of library technical and library user services where AI could be applied in the near future. A secondary purpose is to bring the library perspective on AI to the forefront of the scholarly world. This is a self-exploratory study, in which a qualitative approach interview has been conducted with 10 chief librarians/library heads (5 public + 5 private sectors) from universities regarding their views on the adoption of artificial intelligence tools in Pakistani academic libraries. Results are tabulated in a descriptive format. Librarians are aware of AI technologies. Services based on Natural Language Processing (NLP) are used in libraries, e.g. Google Assistant, Voice Searching, and Google Translate. Pattern recognition methods, such as text data mining, are also used to retrieve library material and conduct online searching. Big data is accessed via services such as cloud computing, OneDrive, and Google Drive. There is a very low level of awareness of robotics and chatbots. This study provides librarians with suggestions as to how AI tools could be used in libraries which either have yet to adopt AI technologies or wish to implement more advanced tools. Pakistani library schools could collaborate with computer science departments to establish AI Labs in the respective library and information science (LIS) departments/libraries. AI challenges funding and technological skills are the key problem to implement with AI in the University Libraries.

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Howarth, Lynne C. "Modelling Technicid Services in Libraries." Technical Services Quarterly 12, no. 3 (June 7, 1995): 1–16. http://dx.doi.org/10.1300/j124v12n03_01.

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Kim Wu, Somaly, and Heather McCullough. "First steps for a library publisher." OCLC Systems & Services: International digital library perspectives 31, no. 2 (May 11, 2015): 76–86. http://dx.doi.org/10.1108/oclc-02-2014-0016.

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Purpose – The purpose of this paper is to presents the very recent development of e-journal publishing services at the University of North Carolina (UNC) at Charlotte. In 2011, the J. Murrey Atkins Library at UNC Charlotte created a new unit in the library, the Digital Scholarship Lab (DSL), which partners with faculty and graduate students in the use of digital and networked research tools to create, disseminate and store new knowledge. E-journal publishing and hosting are among the suite of services offered by the DSL, and we currently publish three journals (https://journals.uncc.edu/). Design/methodology/approach – This report provides an overview of the context of our library’s decision to begin publishing journals, including a discussion of our university’s becoming more research-intensive, our university system mandating increased efficiencies and sharing research with the state citizens, and the library’s own goals of raising awareness of and supporting open access. Also outlined are the technical and procedural choices made, important activities undertaken to develop, define and publicize the new services, campus response to the service and next steps. Findings – This report provides detailed accounting of how a large academic library implemented an electronic publishing service to support open access scholarship. Important activities such as marketing communication, policies development and technical/procedural activities are defined and results described. The report provides observation and lessons learned for academic libraries in development and support of electronic journals. Originality/value – Library as the publisher is a new concept. This report will be of interest to many libraries who are considering offering publishing services and to libraries that currently offer publishing services.

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Jiang, Amy, Karen Beavers, Jennifer Esteron Cady, and Liberty McCoy. "Re-positioning library technology support on Campus-Wilson Library’s journey." Library Hi Tech News 32, no. 9 (November 2, 2015): 14–16. http://dx.doi.org/10.1108/lhtn-08-2015-0053.

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Purpose – The purpose of this paper is to discuss the changing role of the academic library, in relation to technology support services. It proposes that library technology services should expand to take a central role in developing student academic technology skills, and shows how moving into non-traditional areas of technology support can expand a library’s operation capabilities to include entrepreneurship and innovation for faculty, staff and students. Design/methodology/approach – The paper outlines how our library expanded its technology services to include course management support, technical literacy training and three-dimensional (3D) printing, and details future developments into robotics and software development. It details the authors initial objectives, the issues encountered, the improvements made in response and what the authors hope to do in the future. Findings – We are at a time when technology has made innovation and creation available to many. Academic libraries should take on this opportunity of repositioning technology services to provide and promote technical applications, becoming a central point for library users to share ideas and collaborate on projects. As a result of the interdisciplinary nature of academic libraries, the authors are in the best position to make this happen on campus. Originality/value – Even though continual change has been a theme in the development of libraries, very little has been written on the role of technology support services. This paper sets the foundation for further exploration in how taking on academic technology support services, 3D printing and makerspaces could be a part of library services.

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Joo, Soohyung, and Gisela M. Schmidt. "Research data services from the perspective of academic librarians." Digital Library Perspectives 37, no. 3 (March 8, 2021): 242–56. http://dx.doi.org/10.1108/dlp-10-2020-0106.

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Purpose This study aims to investigate the perceptions of academic librarians regarding research data services (RDS) in academic library environments. This study also examines a range of challenges in RDS from the perspectives of academic librarians. Design/methodology/approach A nationwide online survey was administered to academic librarians engaged in data services at research universities around the USA. The collected survey responses were analyzed quantitatively using descriptive statistics, hierarchical clustering and multidimensional scaling. Findings Academic librarians perceived that consultation services would be more valuable to users than technical services in offering RDS. Accordingly, skills associated with consultation services such as instructional skills and data management planning were perceived by participants to be more important. The results revealed that academic libraries would need to seek collaboration opportunities with other units on campus to develop and offer RDS, especially technical services. Originality/value This study contributes to the existing body of research on the topic of data services in research universities. The study investigated various types of specific professional competencies and used clustering analysis to identify closely associated groups of service types. In addition, this study comprehensively examined both relevant resources for and barriers to RDS.

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Smith, Peter. "Project EARL (Electronic Access to Resources in Libraries)." Library and Information Research 19, no. 62 (October 26, 2013): 18–21. http://dx.doi.org/10.29173/lirg421.

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Public libraries are facing significant challenges over the next decade and into the 21st century. The need for public libraries therefore to network their services is now increasingly becoming the focus of attention. Project EARL will examine the services, technical infrastructure, and application/communication software required to network public library information and resources services. It will also produce a networking strategy with associated costs for providing public libraries with access to the Internet. Following the workshop, 14 libraries agreed to fund a scoping study which would draw up recommendations and produce costed options for the future funding of major developments.

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Harcourt, Kate, and Jim LeBlanc. "Planning from the Middle Out: Phase 1 of 2CUL Technical Services Integration." Collaborative Librarianship 6, no. 1 (2014): 36–41. http://dx.doi.org/10.29087/2014.6.1.02.

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The Columbia and Cornell University Libraries’ partnership is now in its fourth year. Its composite acronym (2CUL), which condenses a doubling of the two participating libraries’ initial letters, in itself reflects the very nature of the collaboration’s strategic purpose: a broad integration of library activities in a number of areas – including collection development, acquisitions and cataloging, e-resources and digital management, and digital preservation. In what is perhaps their boldest, most ambitious 2CUL initiative to date, the two libraries have begun planning for and have taken the first steps towards an integration of their substantial technical services operations. In this paper, the authors outline the goals of 2CUL Technical Services Integration (TSI), report on the first phase of the work, reflect on what they have learned so far in planning for this operational union, and look forward to the next steps of the project in which the two institutions will initiate incrementally the functional integration of the two divisions. The period covered in Phase 1 of TSI is September 2012-December 2013.

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Williams, Rupert Nicholas. "Future strategic considerations and development priorities for national museum libraries." Journal of Documentation 74, no. 6 (October 8, 2018): 1204–25. http://dx.doi.org/10.1108/jd-01-2018-0011.

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Purpose The purpose of this paper is to explore the main strategic considerations facing the libraries of national museums over the next decade, and to examine anticipated future service and resource development priorities. Design/methodology/approach An explanatory sequential mixed-methods study was undertaken, consisting of a quantitative research phase followed by a qualitative phase. An online survey was sent to the head librarians of two hundred national museum libraries for the quantitative phase. Semi-structured interviews were undertaken with the head librarians at seven national museum libraries for the qualitative phase. The survey data were analysed using descriptive statistics and the interview data were analysed through use of recursive abstraction. Mixing of the data occurred following the qualitative phase. Findings National museum libraries are facing a complex array of future challenges and opportunities as a result of a rapidly changing socio-technical landscape, evolving organisational needs and priorities and ongoing operational constraints. The main strategic considerations for many national museum libraries relate to their preparedness for these issues, and their ability to deliver services and resources that are relevant, required, and responsive to the future research needs of internal and external users. It seems likely that development priorities will focus on consolidating high impact services and resources, whilst also expanding provision into new areas that have the greatest potential for growth. Originality/value This study identifies issues of strategic importance for national museum libraries and examines the main priority areas being considered by museum librarians as they prepare to develop their libraries into the third decade of the twenty-first century.

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Enakrire, Rexwhite Tega. "USING INFORMATION AND COMMUNICATIONS TECHNOLOGIES IN THE UNIVERSITY OF KWAZULUNATAL AND UNIVERSITY OF IBADAN LIBRARIES." Mousaion: South African Journal of Information Studies 33, no. 4 (March 10, 2016): 38–61. http://dx.doi.org/10.25159/0027-2639/147.

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The use of information and communications technologies (ICTs) for knowledge management (KM) has become a critical success factor in present-day university libraries. University libraries have continued to use ICTs to foster and enhance the operations of information services on a daily basis in the library environment. The use of ICTs requires librarians to have proven knowledge and skills in order to achieve effective and efficient work performance in the libraries. This article focuses on the two research questions, namely: â€˜What are the skills needed for ICTs by librarians at the university libraries?â€™ and â€˜What are the challenges faced by librarians in the use of ICTs for KM at the university libraries?â€™ The research specifically targeted the libraries at the University of KwaZulu-Natal (UKZN), South Africa, and the University of Ibadan (UI), Nigeria. Quantitative and qualitative research approaches were adopted in order to conduct data collection and data analysis. The research findings were that, when compared, the two university libraries showed a correlation in the skills required by librarians. This is accompanied by knowledge of ICT hardware and software; various subject areas in librarianship; structure and process of cataloguing, and classification, to function better in the library environment. Several challenges, including the high cost of hardware and software; lack of implementation of ICT policies; and inadequate in-depth knowledge of the library holdings were observed. In conclusion, the dynamic information environment requires librarians to be proactive and have enhanced education that would enable them to address change management, leadership roles, and technical information skills. Librarians need to constantly update their knowledge and skill-sets to keep up with current trends of technology in library and information services.

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Yoon, Ayoung, and Devan Ray Donaldson. "Library capacity for data curation services: a US national survey." Library Hi Tech 37, no. 4 (November 18, 2019): 811–28. http://dx.doi.org/10.1108/lht-12-2018-0209.

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Purpose The purpose of this paper is to understand the landscape of data curation services among public and academic libraries in the USA, with a focus on library capacity for providing data curation services. Design/methodology/approach The authors conducted an online survey by employing stratified sampling from the American Library Directory. A total of 198 responses were analyzed. Findings The authors’ findings provide insight into the current landscape of libraries’ data curation services. The survey participants evaluated six capacity dimensions for both public and academic libraries – value, financial, administrative, technical infrastructure, human resources and network. The ratings the participants gave to these capacity dimensions were significantly different between academic and public libraries. Practical implications This study suggests several areas in which libraries will benefit from further developing their capacity to successfully run data curation services. Originality/value This is among the first research study to address the concept of capacity in the context of libraries’ data curation services.

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Journal articles on the topic 'Technical services in libraries'

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