Dissertations / Theses on the topic 'Synthesis process of the business process structure'
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Копп, Андрій Михайлович. "Моделі та інформаційна технологія аналізу та підвищення якості структури бізнес-процесів складних систем." Thesis, Національний технічний університет "Харківський політехнічний інститут", 2020. http://repository.kpi.kharkov.ua/handle/KhPI-Press/47371.
Full textThesis for obtaining the philosophy doctor scientific degree on the specialty 122 “Computer sciences”. – National Technical University “Kharkiv Polytechnic Institute”, Kharkiv, 2020. Object of research is the process of synthesis and redesign of the business process structure of complex systems. Subject of research includes models and information technology of analysis and quality improvement of the business process structure based on the using of various modeling notations. The dissertation is devoted to the solution of the scientific and practical problem – development of the models and information technology of analysis and quality improvement of the business process structure of complex systems. The introduction substantiates the relevance of the topic of the dissertation, indicates the relationship with scientific topics, the purpose and objectives of the study are formulated, the object, subject and methods of research are identified, the scientific novelty and practical significance of the obtained results is shown, the information on practical use, personal contribution of the applicant, validation of the research results and their coverage in publications are provided. Information about the structure and scope of the dissertation is given. The first section analyzes the process of synthesis and redesign of the business processes structure of complex systems as a research object. Issues that have not yet been resolved and are relevant in terms of analysis and improvement of the quality of business processes are denoted. The most popular and widely used notations (BPMN, EPC, IDEF0, and DFD) that serve to describe business process structure, modern approaches to storing and analyzing business process model collections for their further reuse, business process structure representation formats (XPDL, AML, BPMN 2.0) are discussed in detail. Existing methods and tools of analysis and improvement of quality of business process structure are considered. As a result of the review, it was determined that the reviewed literature sources are not present formal methods that would allow to identify violations of the rules of structure of business processes, represented by various notations of modeling, and to generate recommendations in order to their elimination. The research problem related to those issues, which were revealed during the analysis of the process of synthesis and restructuring of the structure of business processes of complex systems as a research object, is formulated. The main of these problems are: formalization of rules of business process model design based on different modeling notations; development of the generalized quality criterion for business process models; formation of the method of analysis and improvement of a business process structure; development of the models, which are intended to form recommendations for elimination of revealed violations of business process model design rules; development of the information technology of analysis and quality improvement of the business process structure. The second section describes the theoretical foundations of the analysis and improvement of the quality of the structure of business processes. Based on the recommendations of business process model design, the rules of business process model design using different modeling notations are defined and formalized. Individual criteria have been formed, as well as the generalized quality criterion for business process models has been developed, which is based on the multi-criteria decision making method. The research presented in the second section has allowed elaborating: – the method of quantitative analysis of the business process structure is elaborated through the formation of balance coefficients, which, unlike the existing one, take into account different elements of the business process structure and features of their interrelations, which allows to apply the formed coefficients for the analysis of business process models in different notations in order to determine their compliance with the design rules; – the method of business process model quality assessment is elaborated by formalizing the design rules and generating a generic quality criterion instead of individual business process model metrics for certain notations, which allows to evaluate the business process model quality using a single quantitative metric. The third section is devoted to the development of models of analysis and improvement of the business process structure. There were considered the method of analysis and improvement of the business process structure, which allows detecting and eliminating violations of business process model design rules when using different modeling notations, and the models used to form recommendations for elimination of detected violations of business process model design rules (necessary changes in the number of certain elements of the business process structure and connections between them), which allows to improve the business process structure quality. The corresponding optimization problems are solved using the gradient descent method. The method of analyzing and improving the business process structure is based on the human-machine decision-making process, so it was proposed the procedure for formulating recommendations in the form of understandable text instructions for improving the business process structure based on the results of optimization problem solutions. In order to reuse the experience of improving the business process model quality, the procedure for grouping them by similarity in the context of fulfillment to the rules of business process structure design was developed. As the result of research, for the first time were obtained: – the method of analysis and improvement of the business process structure, which allows identifying and eliminating violations of the rules of building business models when using different modeling notations; – the models designed to formulate recommendations for eliminating identified violations of business process model design rules, which can improve the quality of the business process structure. In the fourth section on the basis of a detailed description of the process of analysis and improvement of the business process structure quality, functional capabilities and requirements for the information technology were defined. The information technology architecture is based on the use of modern technologies for extracting, processing and storing information about the business process structure. User work with the obtained results can be performed either through the web interface or through the analytical dashboard, which demonstrates generalized analysis results and provides decision support for improving the quality of the business process structure. The information technology was validated using prepared business process models provided in various notations, in which structural errors that violate certain business process structure design rules of BPMN, EPC, IDEF0, and DFD notations were intentionally injected; and using the full scale input information on the business process structure provided in different notations and domains. As the result there were improved the information technology of analysis and improvement of quality of business process structure, which is based on the developed method and models instead of existing solutions, which further allows automating detection and elimination of violations of business process models design in various notations. The analysis of the research results has shown that the formed method and the developed models, on which the information technology is based, unlike the existing formal methods and tools, allow not only to more accurately detect errors in the business process structure described using BPMN, EPC, IDEF0, and DFD notations, but also to evaluate the quality of the business process structure on the basis of a single quantitative indicator and obtain recommendations for its improvement by making necessary changes in the number of certain elements of the business process structure and the relations between them. Thesis research results were implemented at the “Scientific Park of NTU “KhPI” LLC (Kharkiv), state scientific institution “Institute for Single Crystals” of National Academy of Science of Ukraine (Kharkiv), in scientific research works and educational process of the Department of Software Engineering and Management Information Technologies of National Technical University “KhPI”.
Zhao, Yue. "Individual Business Initiation Process and Business Dynamics." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-183287.
Full textVanhatalo, Jussi. "Process structure trees decomposing a business process model into a hierarchy of single entry single exit fragments." Berlin dissertation.de, 2009. http://d-nb.info/1000407012/04.
Full textNwankwo, Cosmas Chidozie. "Smart offshore structure for reliability prediction process." Thesis, Cranfield University, 2013. http://dspace.lib.cranfield.ac.uk/handle/1826/9335.
Full textTakase, Hiroshi. "Systematic Structure Synthesis of Distillation-Based Separation Processes." Kyoto University, 2018. http://hdl.handle.net/2433/232063.
Full textThom, Lucinéia Heloisa. "A pattern-based approach for business process modeling." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2006. http://hdl.handle.net/10183/8512.
Full textModern organizations have demands related to the automation of their business processes since such processes are highly complex and need to be efficiently executed. Within this context, the workflow technology has shown to be very effective, mainly in the business process automation. However, as it is an emergent technology and in constant evolution, workflow presents some limitations. Though several workflow (meta) models have been proposed in recent years, their sub-models for organizational structure aspects representation show limited power of expression. On the other hand, most of the current workflow modeling tools do not provide functionalities that enable users to define, query, and reuse workflow patterns properly. One of the main problems is the non-availability of a consolidated mapping between patterns based on recurrent functions found in business processes (e.g., request for activity execution, notification, decision, or approval) and workflow (meta) models or workflow modeling tools. Relying on these problems, the first contribution of this thesis is a Transactional Metamodel of Business Process (TMBP) with support to organizational structure aspects. The metamodel makes feasible to create business (sub-)processes from the reuse of organizational –based workflow patterns. An additional feature of TMBP supports the generation of business (sub-)processes through the Business Process Execution Language for Web Services (BPEL4WS). Other important contribution of this thesis is a set of workflow patterns represented as block activity patterns. Each pattern refers to a recurrent business function frequently found in business processes. The mining of 190 workflow processes of more than 10 different organizations has evidenced the existence of the set of workflow patterns with high support in the workflow processes analyzed. Moreover, it became clear through this study that the set of patterns is both necessary and enough to design all 190 processes that were investigated. As a consequence of the mining process, a set of association rules was identified too. The rules not only help to better define specific workflow patterns, but also combine them with existent control flow patterns. These rules can be useful for building more complex workflows.
Kristof, Gary Michael. "Planning Business Improvement using Analytic Hierarchy Process (AHP) and Design Structure Matrix (DSM)." Thesis, Montana State University, 2005. http://etd.lib.montana.edu/etd/2005/kristof/KristofG1205.pdf.
Full textGustafsson, Samuel, and Mari Hukkanen. "Managing the integration process in a merger. Case: Cloetta Fazer." Thesis, Linköping University, Department of Management and Economics, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-1134.
Full textBackground: Mergers have been increasing during the latter part of the 1990s. In the Nordic region many previously national companies have joined their forces to create a new Nordic company. This will lead to many challenges when the companies are integrated.
Purpose: The purpose of this thesis is to investigate the integration phase. Our goal is to study the integration of Cloetta Fazer and learn how the company can handle the two types of integration.
Procedure: To be able to prove our assumptions, that were made on the basis of literature, we have collected empirical material by interviewing eight managers at Cloetta Fazer.
Summary: We have identified a conflict between structural and cultural integration that occur because one type of integration may proceed faster than the other. That is why our statement is that the two types of integration are dependent on each other.
Bakgrund: Fusioner har ökat under senare delen av 1990-talet. I Norden har många tidigare nationella företag gått samman för att bilda ett nytt nordiskt företag. Detta leder till utmaningar när företagen skall integreras.
Syfte: Syftet med denna uppsats är att undersöka integrationsprocessen. Vårt mål är att studera integrationen av Cloetta Fazer och lära hur ett företag kan hantera de två olika typerna av integration.
Genomförande: För att kunna bevisa våra frågeställningar, som gjordes på basen av litteratur, har vi samlat in empiriskt material genom att intervjua åtta stycken chefer på Cloetta Fazer.
Sammandrag: Vi har identifierat en konflikt mellan strukturell och kulturell integration som beror på att den ena typen fortgår snabbare än den andra. Därmed är vår slutsats att dessa två typer av integration är beroende av varandra.
Dumas, Angela Mary Piers. "The effect of management structure and organisational process on decisions in industrial design." Thesis, London Business School (University of London), 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.388816.
Full textNadar, Emre. "New Markov Decision Process Formulations and Optimal Policy Structure for Assemble-to-Order and New Product Development Problems." Research Showcase @ CMU, 2012. http://repository.cmu.edu/dissertations/143.
Full textJarrell, Kimberly A. "Job-related diversity and service team outcomes: New insights into the roles of task structure and process conflict." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2002. http://wwwlib.umi.com/cr/syr/main.
Full textHan, Yi. "Microstructure Representation and Prediction via Convolutional Neural Network-Based Texture Representation and Synthesis, Towards Process Structure Linkage." Thesis, Virginia Tech, 2021. http://hdl.handle.net/10919/103392.
Full textMaster of Science
Different from the traditional manufacturing technique which removes material to form the desired shape, additive manufacturing (AM) adds material together to form the shapes usually layer by layer. AM which is sometimes also referred to as 3-D printing enables the optimization of material property through changing the processing conditions. The microstructure is structures formed by materials on a microscopic scale. Crystals like metal usually form a crystalline structure composed of grains where atoms have the same orientation. Especially for metal AM, changes in the processing condition will usually result in changes in microstructures and material properties. To better optimize for the desired material properties, in 1 we present a microstructure representation method that allows projection of microstructure onto the representation space and prediction from an arbitrary point from the representation space. This representation method allows us to better analyze the changes in microstructure in relation to the changes in processing conditions. In 2, we validate the representation and prediction using EBSD data collected from copper samples manufactured with AM under different processing conditions.
Nordström, Kjell A. "The internationalization process of the firm : searching for new patterns and explanations." Doctoral thesis, Handelshögskolan i Stockholm, Institute of International Business (IIB), 1991. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-1651.
Full textBaker, Ryan R. "A Case Study Examining the Structure of the Event Process at California Polytechnic State University." DigitalCommons@CalPoly, 2019. https://digitalcommons.calpoly.edu/theses/2030.
Full textOhmura, Jacqueline (Jacqueline Frances). "Utilizing viruses to probe the material process - structure - property relationship : controlling catalytic properties via protein engineering and nanoscale synthesis." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/115761.
Full textCataloged from PDF version of thesis.
Includes bibliographical references (pages 136-146).
From the fabrication of fine chemicals, to the increasing attainability of a non-petrochemical based energy infrastructure, catalysts play an important role in meeting the increasing energy and consumable demands of today without compromising the global health of tomorrow. Development of these catalysts relies on the fundamental understanding of the effects individual catalyst properties have on catalytic function. Unfortunately, control, and therefore deconvolution of individual parameter effects, can be quite challenging. Due to the nanoscale formfactor and wide range of available surface chemistries, biological catalyst fabrication affords one solution to this challenge. To this end, this work details the processing of M13 bacteriophage as a synthetic toolbox to modulate key catalyst parameters to elucidate the relationship between catalyst structure and performance. With respect to electrocatalysis, a biotemplating method for the development of tunable 3D nanofoams is detailed. Viral templates were rationally assembled into a variety of genetically programmable architectures and subsequently templated into a variety of material compositions. Subsequently, this synthetic method was employed to examine the effects of nanostructure on electro-catalytic activity. Next, nanoparticle driven heterogeneous catalysis was targeted. Nanoparticle-protein binding affinities were leveraged to explore the relationship between nanoparticles and their supports to identify a selective, base free alcohol oxidation catalyst. Finally, the surface proteins of the M13 virus were modified to mirror homogeneous copper-ligand chemistries. These viruses displayed binding pocket free copper complexation and catalytic efficacy in addition to recyclability and solvent robustness. Subsequently, the multiple functional handles of the viron were utilized to create catalytic ensembles of varying ratios. Single and dendrimeric TEMPO (4-Carboxy-2,2,6,6-tetramethylpiperidine 1-oxyl) were chemically conjugated to the surface of several catalytically active phage clones further tailoring catalytic function. Taken together, these studies provide strong evidence of the utility of biologically fabricated materials for catalytic design.
by Jacqueline Ohmura.
Ph. D.
Tahir, Touseef, and Muhammad Ilyas. "Towards a More Structured Goal Definition and Prioritization Approach for an Effective Measurement Process." Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2680.
Full textPun, Nga Ian. "Impact of IT on the business process and organizational structure in libraries : a case analysis of the University of Macau Library." Thesis, University of Macau, 2008. http://umaclib3.umac.mo/record=b1873636.
Full textGräntz, Karin, Caroline Kamnert, and Mathilda Lindersson. "Budget i ett sammanhang : En fallstudie av fem företag." Thesis, Linnaeus University, Linnaeus School of Business and Economics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6254.
Full textBudget framhålls som ett viktigt styrinstrument för företag och användningsområdena är många. Blumentritt (2006) och Orlando (2009) är överens om att budgetprocessen borde vara integrerad i verksamheten för att främja de strategier som finns. Mintzberg (1979) menar att företag kommer att organisera sig på olika sätt beroende på hur deras omvärld ser ut. Vi är intresserade av att se hur företag arbetar med sin budgetprocess i kombination med de strategier och den struktur som finns.
Syftet med vårt arbete är att med en multipel fallstudie beskriva de eventuella samband som finns i hur företagen i vår undersökning arbetar med budgetprocessen i organiationens kontext. Hur kombinerar företag sitt struktur- och strategiarbete med sin budgetprocess?
Vår kvalitativa studie består av fem fallstudier. Vi har intervjuat anställda som har god kännedom om budgetprocessen i företaget. Vi har ställt frågor om struktur, strategi och budgetprocess. Varje kapitel är indelat i kategorier som inleds med en teoridel och följs av empiri och diskussion. Våra resultat presenteras i tabell 6.1.
De viktigaste slutsatserna är att eftersom företagen i vår undersökning är stora så tenderar de att bli väldigt lika, vilket stabiliserar deras omvärld. Företagen i undersökningen arbetar med olika budgetmetoder. De använder budget som styrmedel i olika stor utsträckning. De viktigaste syftena med budget som vi har hittat är planering, samordning och kontroll.
Karlström, Therése, and Alexandra Kantonenko. "The effect of Digital Tools on Auditors' Professional Scepticism : A Quantitative Study of Professional Scepticism in the Swedish Audit Profession." Thesis, Internationella Handelshögskolan, Jönköping University, IHH, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-48618.
Full textBenallal, Mohammed Wehbi. "Contributions à la gestion des processus métier configurables : une approche orientée base de connaissances, fragmentation, et mesure d'entropies." Thesis, Lyon, 2019. http://www.theses.fr/2019LYSE1121.
Full textWe propose an approach for managing configurable Business Processes (cBP) that offer a consolidated view over these processes’ variants. A variant is the result of adjusting a BP in response to functional and/or structural needs. The approach uses a knowledge base to track the specificities of each variant that is represented as configurable Process Structure Tree (cPST). An implementation of the approach that consists of generating a cPST from a cBP is proposed. We apply this approach to compute configurable business process complexity and to prove its advantage for improving cBP quality
Artman, Stefan, and Filip Johansson. "Kan vår organisation stå till tjänst med en tjänst? : Hur svenska tjänstefierade företag kan hantera organisatoriska utmaningar." Thesis, Linköpings universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-138813.
Full textBackground: The trend of servitization has become more obvious in recent years. Today, revenue from services is a significant part of the turnover of companies. On the other hand, it has been found that it is not completely easy to combine products and services. Previous research has confirmed this problem, however not as clear regarding the organization of the company. A pilot study to this one shows that many companies meet difficulties in organizing themselves to enable a combination of products with the expanded service offering. Aim: The aim of this study is to find out what organizational challenges Swedish servitized companies have encountered and how these can be handled. Completion: The study is of a qualitative nature with an abductive approach. The study is a single case study of the case organizing within the context of servitization, which has been observed through three companies operating in Sweden. In each company, three to five people has been interviewed for collecting data to the findings chapter. Conclusion: An organization that promotes sales of services and solutions requires cross-functional co-operations, control and coordination from top management. In addition, the service unit needs to convince the remaining parts of the organization and top management about the potential of the services to receive help to deliver these. It tends to be paradoxical, when the help initially is needed to sell customer-centered offers. With the help of various connected services, however, the service unit may link the company's products and services together and thus more easily convince the remaining parts of the organization.
Schönbauer, Jan. "Procesní řízení ve veřejné správě." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-114081.
Full textWiese, Anika, and Imke Willer. "A Two-Way Street? : The Mutual Influence between Self-Management as Organizational Structure and Intuition in Decision-Making - A Multiple Case Study." Thesis, Linköpings universitet, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-177970.
Full textHutchison-Krupat, Jeremy. "Resource allocation, incentives and organizational structure for collaborative, cross-functional new product development." Diss., Georgia Institute of Technology, 2011. http://hdl.handle.net/1853/42831.
Full textMiloš, Tomić. "Unapređenje modela organizacije i upravljanja poslovnim procesima uindustrijskim uslužnim preduzećima." Phd thesis, Univerzitet u Novom Sadu, Fakultet tehničkih nauka u Novom Sadu, 2016. http://www.cris.uns.ac.rs/record.jsf?recordId=101540&source=NDLTD&language=en.
Full textIn his doctoral dissertation, presented models for improving organizationalstructures and business process management and performancemanagement business processes. In the first model developed methods ofanalysis, modeling, assessment and evaluation procedures to improve thestructure and business processes, and in the second model are set phasesof planning, performance measurement and visualization of businessprocesses. Were applied modern software management processes and theirperformance. A possible application of the developed model was investigatedin two case studies of real industrial service enterprise.
Mohammed, Karim Sadaf, and Ivona Tasevska. "Klienters upplevelser av revisorers användning av formalia." Thesis, Högskolan Kristianstad, Sektionen för hälsa och samhälle, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-15932.
Full textAccountants have long been linked to professional judgements but the current situation shows an increasing trend on an approach with more use of formality. The client is in existing need of use of auditand consulting services. The study’s purpose is to contribute better understanding and analysis of how clients perceive auditors’ structural use of formalities towards them. The study is based on a qualitative survey with abductive approach as we alternate between empirical and theoretical reflection. The interviewguide has evolved to become more semi-structured. In order to achieve the purpose of the study we have completed eleven interviews which we have limited our selection to clients in southern Sweden. As the auditor’s services are offered to the client, this study is analyzed based on clients’ perspective. The clientperspective helps us to answer questions concerning how accountants are working with formalities and how these are perceived. This study contributes to discussion of clients who receives formality, similar to a preparation list, before each year-end meeting with the auditor. Based on the preparatory list, the client prepares documents requested by the auditor. It indicates that the client is in favor of working with formalities with reduced unnecessary moments under the cooperation. To work with the formalities favors the client's business so that they can prove its legitimacy to stakeholders. We are identifying client experiences of auditor’s use of formalities and presenting an understanding of client’s views and values at audit.
Losart, Jakub. "Návrh změn nákupního procesu ve vazbě na řízení dodavatelů." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2019. http://www.nusl.cz/ntk/nusl-400101.
Full textMatheis, Sebastian. "Preparation of a Class A certification in the field of pharmaceutical packaging through mapping and optimization of business processes and implementation of the Oliver Wight Class A Behaviors for Business Excellence." Thesis, Uppsala universitet, Institutionen för biologisk grundutbildning, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-227771.
Full textGruber, Jacqueline, and Mei Hong Svensson. "Customer Relationship Management (CRM) : A multiple case study: analysing the critical factors of CRM implementation." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19444.
Full textІлляшенко, Сергій Миколайович, Сергей Николаевич Ильяшенко, and Serhii Mykolaiovych Illiashenko. "Методичні засади вибору структури інноваційного процесу в організації." Thesis, ХНУ, 2015. http://essuir.sumdu.edu.ua/handle/123456789/43097.
Full textРазработана обобщенная схема инновационной деятельности организации, которая характеризует взаимосвязи видов инновационного процесса, инновационного бизнеса и инновационных стратегий. Уточнены особенности выполнения работ выделенных видов инновационного процесса. Предложены рекомендации относительно определения целесообразности выполнения работ отдельных этапов инновационного процесса для организаций, которые имеют комбинированный тип инновационного бизнеса. Уточнены сущность и содержание видов НИОКР и работ маркетинга инноваций на этапах инновационного и жизненного цикла нового продукта. Разработана таблица решений для выбора вариантов инновационного процесса, которые целесообразно реализовать конкретной организации, в зависимости от состояния составляющих ее потенциала инновационного развития и степени радикализации инновационного продукта. Разработана укрупненная блок-схема алгоритма выбора рациональной структуры инновационного процесса в пределах одного или нескольких инновационных проектов, которые реализует организация. Авторские разработки в комплексе позволяют существенным образом повысить обоснованность и снизить риск выбора рационального варианта инновационного процесса конкретной организации в конкретных рыночных условиях, а также вида ее инновационной стратегии, обеспечить взаимно согласованное взаимодействие НИОКР и маркетинга инноваций на этапах инновационного процесса.
The generalized scheme of organization innovative activity is investigated. It characterizes interconnections between innovative process types, innovative business and innovative strategies. The peculiarities of the works conduct concerning innovative process distinguished types are confirmed. Recommendations concerning works conduct reasonability of the several stages in the innovative process for organizations, which have innovative business combined type are suggested. Essence and content of SRRCW works and innovations marketing works are confirmed at the innovative and life cycle stages of the new product. Table of decisions is developed to choose innovative process variants, which are reasonably to realize by concrete organization, depending on subsystems constituents state of its innovative development potential and innovative product radicalization degree. The enlarged block-scheme of the algorithm to choose rational structure in the innovative process within one or every innovative projects, realized by organization, is investigated. Author’s studies together allow to increase validity and decrease risk to choose rational variant in the innovative process in the concrete organization under concrete market conditions, and also its innovative strategy type, to provide mutually coordinated interconnection between SRRCW and innovations marketing at the innovative process stages.
Arpini, Rômulo Henrique. ""A framework to support the assignment of active structure and behavior in enterprise modeling approaches"." Universidade Federal do Espírito Santo, 2012. http://repositorio.ufes.br/handle/10/6346.
Full textThe need to relate the various architectural domains captured in partial descriptions of an enterprise is addressed in virtually all enterprise modeling approaches. One of these domains, namely that of organizational behavior, has received significant attention in recent years in the context of business process modeling and management. Another important domain, that of organizational structure is strongly inter-related with the process domain. While the process domain focuses on how the business process activities are structured and performed, the organizational structure domain focuses on who performs these activities, i.e., which kinds of entities in an organization are capable of performing work. Given the strong connection between the organizational behavior and organizational resources, we argue that any comprehensive enterprise modeling technique should explicitly establish the relations between the modeling elements that represent organizational behavior, called here behavioral elements, and those used to represent the organizational resources (organizational actors) involved in these activities, called here active structure elements. Despite the importance of the relations between these architectural domains, many of the current enterprise architecture and business process modeling approaches lack support for the expressiveness of a number of important active structure allocation scenarios. This work aims to overcome these limitations by proposing a framework for active structure assignment that can be applied to enterprise architecture and business process modeling approaches. This framework enriches the expressiveness of existing techniques and supports the definition of precise active structure assignments. It is designed such that it should be applicable to a number of enterprise architecture and business process modeling languages, i.e., one should be able to use and apply different (enterprise and business process) modeling languages to the framework with minor changes
A necessidade de se relacionar os vários domínios arquiteturais capturados em descrições parciais de uma organização é, virtualmente, tratado em todas as abordagens de modelagem de arquiteturas organizacionais. Um destes domínios, particularmente chamado de comportamento organizacional, tem recebido atenção significativa nos últimos anos no contexto de modelagem e gerenciamento de processos de negócio. Outro domínio importante, chamado de estrutura organizacional, é fortemente inter-relacionado com o domínio de processo. Enquanto o domínio de processo foca em "como" as atividades de processos de negócio são estruturadas e executadas, o domínio de estrutura organizacional foca em "quem" executa essas atividades, i.e., quais tipos de entidades em uma organização são capazes de executar trabalho. Dada a forte conexão entre o comportamento organizacional e os recursos organizacionais, nós argumentamos que qualquer técnica de modelagem de arquitetura organizacional deve explicitamente estabelecer relações entre os elementos de modelagem que representam o comportamento organizacional, chamado aqui de elementos comportamentais e aqueles suados para representar recursos organizacionais (atores organizacionais) envolvidos nestas atividades, chamados aqui de elementos da estrutura ativa. Apesar da importância das relações entre esses domínios arquiteturais, muitas das abordagens de modelagem de processo de negócio e modelagem de arquiteturas organizacionais tem um suporte insuficiente para expressar uma quantidade importante de cenários de alocação da estrutura ativa. Este trabalho visa superar essas limitações propondo um framework para a atribuição da estrutura ativa que pode ser aplicado a abordagens de modelagem de processo de negócio e modelagem de arquitetura organizacionais. Esse framework enriquece a expressividade das técnicas existentes e dá suporte à definição de atribuições precisas da estrutura ativa. Ele é desenvolvido tal que pode ser aplicável a linguagens de modelagem de processo de negócio e linguagens de modelagem de arquiteturas organizacionais, i.e., é possível utilizar e aplicar diferentes linguagens de modelagem ao framework com mudanças mínimas
Gabrielsson, Åke, and Margareta Paulsson. "Individ och agentskap i strategiska processer : En syntetisk och handlingslogisk ansats." Doctoral thesis, Umeå universitet, Företagsekonomi, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-414.
Full textNordlund, Johanna, Hallberg Oscar, and David Pettersson. "Skivbolagens ledarskap : Majorbolagens ledarskap i den kreativa processen." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-101103.
Full textThe purpose of the study is to do a mapping over the role of the leadership in the creativeprocess within the major record labels’ organizational structure and in what ways theleadership directs the creative process. The importance of leadership in the creative process isdiscussed in different situations as well as the environment’s demands which controls themarket and its conditions. The theory of the double leadership has a vital role in the study’sanalysis together with the innovative leadership of entrepreneurship and the connection to thetechnological advancements which have occurred in the music industry, mostly through thedigitalization of the industry.
Valicenti, Elizabeth Anne. "The Tangled Web: How Nonprofit Board Members Experience Organizational Crisis." Antioch University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1337818367.
Full textVan, Schalkwyk Phillipus Johannes. "A conceptual framework and considerations for mergers and acquisitions in the information technology arena / P.J. van Schalkwyk." Thesis, North-West University, 2007. http://hdl.handle.net/10394/2038.
Full textSousa, Ana Beatriz Lopes de. "Estratégia de produção : influências na gestão da estrutura e das relações de cadeia de suprimentos caso no setor de linha branca." Universidade Federal de São Carlos, 2007. https://repositorio.ufscar.br/handle/ufscar/3558.
Full textThis research aims to understand how white goods company s production strategy affects structural and relacional aspects of supply chain management, in specially those relatives of first tier suppliers. A reason for this research is the importance of understanding the dynamic of companies supply chain, constantly requested to serve all kinds of different markets. It couldn t be found a referential model to analyze this research, so a hypothesis is used: production strategy decisions influences the structure and relationship of supply chain management by execution of business process with suppliers. So, based on some aspects of production strategy and supply chain management literature, this research seeks to determine some elements capable of management tools to find out if that hypothesis is correct.The managemently elements are taken because they promote the integration of business process, bonding focal company and suppliers. This research is characterized by explorative and qualitative search and the way to get information is done through interviews with purchase and products development managers of focal company and production managers of suppliers companies. The main contribution of this research is to find out that production strategy s focal company influences the structure and relationship of supply chain management. This occur by conformation of managemently elements that allow cooperation of first tier suppliers, due to those stand the execution of business process of focal company.
Este trabalho tem como objetivo entender como a estratégia de produção de uma montadora do setor de linha branca afeta os aspectos estruturais e relacionais de gestão da cadeia de suprimentos, em especial aqueles relativos aos fornecedores de primeira camada. Uma justificativa para a condução deste trabalho é a crescente relevância do entendimento sobre a dinâmica da cadeia de suprimentos de uma empresa, cujo gerenciamento é requerido para se atender as constantes exigências de mercado. Como não há um modelo de referência já difundido para suportar a proposição analítica desenvolvida nesta dissertação, parte-se da hipótese de que a estratégia de produção influencia a estrutura e as relações de gestão da cadeia de suprimentos mantidas com membros da cadeia a partir da execução dos processos de negócios estabelecidos com fornecedores. Assim, utilizando-se a literatura de estratégia de produção e gestão da cadeia de suprimentos, definem-se alguns elementos gerenciáveis para verificar, por meio de um estudo de caso, se tal hipótese pode ser considerada plausível. Os elementos gerenciáveis foram escolhidos por fomentarem a integração de processos de negócios entre empresa focal e seus fornecedores. Tal abordagem caracteriza a pesquisa como exploratória e qualitativa em que o principal meio de obtenção de informações foram entrevistas realizadas com pessoas de nível gerencial das áreas de compras e desenvolvimento de produto na empresa focal e com os gerentes de produção de seus fornecedores. A principal contribuição deste trabalho é a verificação de que a estratégia de produção da empresa focal influencia a estrutura e as relações de sua gestão da cadeia de suprimentos. Isso ocorre por meio da conformação dos elementos gerenciáveis que permitem obter maior cooperação dos fornecedores de primeira camada, uma vez que esses apóiam fortemente a execução dos processos de negócios da empresa focal.
Nilsson, Petter, and Olle Albrektson. "Kostnadsbesparingar i en alternativ distributionsstruktur - Bra! Men hur? : En fallstudie på Svenssons i Lammhult." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-65675.
Full textBackground: Companies can use a variety of distribution processes in order to deliver their products to their customers and all of these distribution processes results in different costs. The distribution costs are transport, handling, storage and information costs and these costs constitute a large share of the total product cost for many companies. Depending on how a company designs their distribution structure the resulting cost varies. There are also several factors that influence the design of a distribution structure, such as various customer requirements. When gathering these factors and costs in a framework it is possible to use the framework when making business decisions. Purpose: The purpose of the study is to develop a theoretical framework designed to choose a distribution structure. Furthermore, the framework will be applied on the case company in order to demonstrate how the framework can be applied on the case company and adapted to an industry. Lastly, possible savings for the case company will be demonstrated and an action plan for reaching these savings will be presented. Methodology: The study is a case study at the furniture retailer Svenssons i Lammhult. A current state map has been created through interviews and observations at the case company. Thereafter a theoretical framework for choosing a distribution structure has been developed, and by using the current state map, cost calculations for alternative distribution processes has been carried out on 30 selected products. Based on the cost calculations a new distribution structure and an action plan has been presented. Conclusions: The largest savings, about 2.000.000 SEK, can be achieved by a transition to direct delivery for home delivered products that are being ordered with products from a single supplier. Further cost savings can be achieved by distributing smaller products through pickup points instead of home delivery. To implement these changes the case company needs to negotiate with their suppliers and investigate costs for implementing integrated information systems with their suppliers.K
Шилова, Т. О., and Т. А. Shylova. "Управління капіталізацією підприємства на основі реінжинірингу бізнес-процесів." Diss., Одеський національний економічний університет, 2021. http://dspace.oneu.edu.ua/jspui/handle/123456789/12929.
Full textThe dissertation is devoted to the solution of theoretical and practical problems of capitalization management of an enterprise as a criterion of the effectiveness of its economic activity. The interpretation of the category "reengineering of business processes" is expanded, the modern features of the development of the economy were taken into account for the study of the issues, and the application of a risk-oriented approach to the definition of business processes of an enterprise is proposed. As a result of the research, the concept of enterprise value was developed because of the synthesis of five value standards (fair market, market, investment, domestic and fair) and two approaches to it (continuous and liquidation). During research, attention was drawn to the fact that, in the context of Ukraine's integration into the international economic community, the widespread introduction of container traffic is becoming increasingly important. An important reserve for further growth of traffic is container traffic in the direction of Europe - Asia, the volume of which is constantly growing. In this context, the geographical location of Ukraine has a significant potential of a transit state. Stevedoring companies play a key role as representatives of the transport and logistics chain in the global freight industry. Therefore, it is extremely important for both investors (business owners) and business management to properly assess the value of each individual company in order to make the right management decisions. The essence of business process reengineering has been improved, which consists in the formation of enterprise management processes, in which costs are decisively reduced, the level of customer service is significantly improved, and time costs are significantly lowered. It was proved that the specifics of business process reengineering involve a radical way of thinking and acting of all management and employees of the enterprise and consists in its key features: fundamental nature, radicalism, innovation, and process approach. The relationship between the value of an enterprise and the structure of its capital has been determined. The influence of capitalization factors on the activity of an enterprise in the conditions of the “Industry 4.0” doctrine is revealed. Economic and mathematical modeling of capitalization of transport and logistics enterprises based on vector autoregressive modeling was improved, which, in contrast to previous studies, considers the influence of macroeconomic, price, financial factors of the enterprise environment. A comprehensive methodological approach to increasing the company's capitalization was developed in the context of the implementation of reengineering 19 measures, which is characterized by the use of the specific indicators that affect the company's capitalization. Methodological approaches to determining the components of the capitalization of an enterprise have been identified, namely: the features of planning an increase in the cost of capital have been investigated, a technical and economic analysis of the activities of enterprises in the studied industry has been carried out for the application of modern technologies for reengineering business processes. Also, a financial and economic model of the components of capitalization was developed, which was used in the management of the enterprise. Scientific and methodological tools for planning the increase in the cost of capital of enterprises in the transport and logistics industry have been developed. A technical and economic analysis of transport and logistics companies for the application of business process reengineering technologies was conducted. An author's approach to the components of the CAPM model was developed, as well as an author's approach to the use of market multipliers, which, in contrast to the existing ones, considers industry specialization. Based on all the above complex components, the effectiveness of reengineering measures for the enterprise was assessed.
Nagaraj, Varun. "Emergent Learning in Digital Product Teams." Case Western Reserve University School of Graduate Studies / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=case1553980113426569.
Full textTolonen, A. (Arto). "Product portfolio management over horizontal and vertical portfolios." Doctoral thesis, Oulun yliopisto, 2016. http://urn.fi/urn:isbn:9789526212678.
Full textTiivistelmä Tämä tutkimus selventää tuoteportfolion hallintaan liittyviä edellytyksiä ja haasteita, sekä laajentaa tuoteportfolion hallintamallia, suorituskyvyn johtamista ja prosessia horisontaalisesti ja vertikaalisesti. Tuoteportfolion hallintaa on lähestytty kattavasti analysoimalla nykyistä kirjallisuutta, sekä kymmenen kohdeyrityksen käytänteitä nykytila-analyysin keinoin. Kohdeyritykset edustavat useita liiketoiminta- ja tuotealueita kattaen laitteiston, ohjelmiston ja palvelut. Tämä tutkimus lähestyy tuoteportfolion hallintaa laajemmalta katsantokannalta kuin nykyinen kirjallisuus joka ei kata kaikkia tuotteen elinkaaren vaiheita ja tuoterakennetasoja. Tämän väitöstutkimuksen tärkeimmät tulokset liittyvät uuden tuoteportfolion hallintamallin tarpeellisuuden esille tuomiseen, sisältäen tuoteportfolion strategiset tavoitteet, suorituskykymittarit ja hallintaprosessin perustuen vertikaalisiin ja horisontaalisiin tuoteportfolioihin. Luotu viitekehys selkeyttää tuoteportfolion hallinnan strategista roolia organisaatiorajat ja liiketoimintaprosessit ylittävässä analyysissa ja päätöksenteossa liittyen kaupallisiin ja teknisiin tuoteportfolioihin. Strategisen tuoteportfolion hallinnan roolia ja merkitystä on erityisesti korostettu nostamalla tuoteportfolion hallintaprosessi muiden liiketoimintaprosessien tasolle. Tässä tutkimuksessa luotu tuoteportfolion hallinnan viitekehys vahvistaa yhteistyötä liiketoiminnanjohto- ja insinööritiimien välillä kaikilla organisaatiotasoilla. Työn kontribuutiot yritysjohdolle korostavat tuoteportfolion hallintaprosessin keskitettyä, dynaamista ja aktiivista roolia johtaa yrityksen kaupallisia ja teknisiä nimikkeitä horisontaalisesti ja vertikaalisesti kokonaisuutena perustuen strategisiin suorituskykymittareihin. Tuoteportfolion hallinta yli horisontaalisten ja vertikaalisten portfolioiden mahdollistaa tuoteportfolion uudistumisen yli kaikkien elinkaarivaiheiden ja tuoterakennetasojen. Muiden liiketoimintaprosessien roolin tulisi olla selkeästi operatiivinen toteuttaen tuotekehitykseen, markkinointiin, myyntiin, tilaamiseen, hankintaan, toimittamiseen ja huoltoon liittyviä tehtäviä perustuen strategisiin tuoteportfolion hallinnan tavoitteisiin ja suorituskykymittareihin
McLucas, Alan Charles Civil Engineering Australian Defence Force Academy UNSW. "An investigation into the integration of qualitative and quantitative techniques for addressing systemic complexity in the context of organisational strategic decision-making." Awarded by:University of New South Wales - Australian Defence Force Academy. School of Civil Engineering, 2001. http://handle.unsw.edu.au/1959.4/38744.
Full textHart, Peter Bartholomew. "A plm implementation for aerospace systems engineering-conceptual rotorcraft design." Thesis, Georgia Institute of Technology, 2009. http://hdl.handle.net/1853/28278.
Full textLai, Chung-Yui, and 賴重瑜. "Construction of single-window business process management system based on cloud structure." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/86752452680711606474.
Full text大同大學
資訊工程學系(所)
99
With the internet develop, the technique has made progress prosperously and industrial structure has made substantial change. It is important that how to use resource effectively and response quickly for enterprise competition. In the thesis, we follow the Electronic Business XML (ebXML) specification that driven by he United Nations Center for Trade Facilitation and Electronic Business (UN/CEFACT) and the Organization for the Advancement of Structured Information Standards (OASIS). The vision of ebXML is to establish framework for global electronic transaction. And it will reduce an obstacle to small and medium enterprise use electronic commerce. Construct a single window mechanism via cloud service platform for inter-enterprise business process automation in practice, this thesis will implement through the use of Web Services BPEL ebXML Collaboration Protocol (Collaboration Protocol Agreement, CPA) and business logic structure (ebXML Business Process Specification Schema, ebBPSS), and management many business processes through single window platform. Hoping that through the construction of the system and experience shows the feasibility of e-business practice through a single window on cloud platforms, and can be taken to strength the security of the system, reliability testing and improvement. and will make reference to home with the XML technique automates experience for the basal industry, as banking, computer manufacturing industry...etc., study to use this system to across industry integration to reduce an enterprise while operating the cost needed.
Yeh, Tsung-Yun, and 葉宗昀. "Develop a Structure to Support EPC based Business Process States Controllability Analysis." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/4r8t83.
Full text國立臺灣科技大學
工業管理系
95
This research developed a structure to support Even-driven Process Chains (EPC) based business process states controllability analysis. The process of structure development was introduced in three different stages:conceptual stage, design stage and implementation stage. At conceptual stage, the customer requirements were analyzed to confirm that the business process should be modified or not? If the model needed to be modified then the control condition would be added to ensure that new business process would fit for customer requirements. The mission at design stage was to construct a feasible model to support the idea of conceptual stage. At first, the EPC based business process would be mapped onto Petri nets model. Second, feedback control (based on Petri nets place invariants) approach would be used to compute the incidence matrix between Petri nets model and control condition. Finally, the correctness and feasibility of this new Petri nets model with control condition would be validated to ensure it fit for customer requirements. According to conceptual and design stage, this research would develop a software called Business Process Control Tool (BPCT) to support the above statements at implementation stage and an example was used to specify how to use BPCT to increase and analyze EPC based business process states controllability.
Chien, Hao-Yu, and 簡浩宇. "Conductivity Reaserch of Sr-deficient LSCF Perovskite Structure Synthesis by Glycine-Nitrate Process." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/28396k.
Full text國立臺北科技大學
資源工程研究所
98
In this study, nanocrystalline perovskite structured La0.6Sr(0.4-x)Co0.2Fe0.8O3-δ powder with A-site-deficiency and an average particle size of 50~150mm was prepared by glycine-nitrate process to improve the sintered behavior and serve as the cathode material of IT-SOFC(intermediate temperature - solid oxide fuel cell). Rietveld structure refinement was adopted to perform X-Ray diffraction data analysis for providing models to explain the relationship between conductivity and structure. Iodometric titration and thermogravimetic analysis were used to calculate the oxygen nonstoichiometry. Findings indicated that greater Sr-deficiency led to higher deficiency of oxygen ion. However, the oxygen deficiency was restricted by lattice distorted in the temperature range of 400 to 800ºC.Oxygen deficiency below 400 ºC could be improved by sufficient Sr-deficiency to help increase electric conductivity. The composition of La0.6Sr0.35Co0.2Fe0.8O3-δ reported the highest conductivity of 453S/cm at 700 ºC after sintered at 1300 ºC for 2 hour. Though the composition of La0.6Sr0.4Co0.2Fe0.8O3-δ provided greater oxygen deficiency at temperatures above 400ºC, the contribution of the small polar hopping mechanism to conductivity was reduced. Rietveld refinement results indicated all the adjustment criteria lower than 9%, show all the models have sufficient accuracy. According the refinement results , the conductivity behavior could distingush to several parts:below 350℃,the conductivity was improved by the oxygen deficiency increasement although it was restricted by lattice constant at 550℃. The higher temperature induced the lattice to tolerate more oxygen deficiency but declination of conductivity, even when the temperature upon 700℃ compensation of semi-conductor-like mechanism became insufficient, then the electric conductivity decline.
LIAO, CHIA-JUNG, and 廖珈蓉. "Research on the Core Employment Power Structure of High School Business Management Graduate - Application of the Analytic Hierarchy Process." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/nfreqm.
Full text國立彰化師範大學
財務金融技術學系
107
The purpose of this study is to explore the core employment power of the graduates of commercial high school.Researcher has extensively collected government publications, academic papers, and research reports on "core employment power," "employability," "occupational certification," "professional skills," "commercial high school" and "graduates." The data are summarized as references for the theoretical basis of the research structure. The results show that the core employment structure of the graduates of the commercial management group is built on five major facets and thirteen indicators. 16 scholars and experts (eight academic scholars, four industry leaders and four company owners)were invited to conduct a questionnaire survey. With the Analytic Hierarchy Process, the results obtain the relatively importance of the five major items and thirteen indicators. And the differences between the academy and industry were as follows: 1.The core employment index of the graduates of the business management group is divided into five aspects, and ranked in order were: (1)Personality/Attitudes; (2)Learning/Thinking; (3)Interpersonal ability/Social Skills; (4)Career development abilities; (5)Occupational certification. 2.Among the 13 indicators, the top six indicators were: "self-management", "character and citizenship", "problem solving", "teamwork", "expressional communication", and "certification of professional knowledge and skills". 3.The academic and industrial differences in the indicators were: " creativity " and "certification of professional knowledge and skills." Keywords: core employment power、employability、occupational certification、professional skills、commercial high school、graduates、AHP
Wei, Yang-Che, and 韋仰哲. "A Study on Organizational Change Strategy, Organizational Structure Characteristics,Business Process Type Reengineering, And Change Performance of Taiwan’s Small and Medium Enterprises." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/21107350080427097959.
Full text東吳大學
企業管理學系
92
The study targets on the Taiwan’s small and medium enterprises. The purpose is to explore the influence and interaction between organizational change strategy, organizational structure characteristics, business process type reengineering, and change performance as domestic enterprises are proceeding change. This study also works out construct validities. The following conclusions are summarized from the data analysis, collected by the questionnaire survey from 233 enterprises: 1. There are four types of organizational change strategy: participative evolution, charismatic transformation, dictatorial transformation and forced evolution. The dictatorial transformation is the most common one in Taiwan’s small and medium enterprises to execute the change activities. 2. There is significant differentiation in the degree of formalization and decentralization before and after enterprises’ reengineering. 3. There are four types of Business process Reengineering: regulatory, participant, objective and resultant. Before reengineering, most of enterprises belong to regulatory type in business process and are inclined to objective type after reengineering. And there is significant differentiation before and after the reengineering of business process type. 4. As small and medium enterprises are planning process and performance control, there is significant influence with change strategy. 5. As small and medium enterprises are preceding change, the strategy selection and communication process have significant influence on the degree of formalization, and the strategy selection, communication process, and performance control have significant influence on the degree of decentralization. 6. As small and medium enterprises are executing change, the degrees of formalization and decentralization has significant influence on organizational change strategy. 7. As small and medium enterprises are preceding change, the business process type and organizational change strategy have significant influence on the change performance.
Wells, Michael. "The investigation into establishing an internal water services provision structure for the uMDM, as a water services authority, using the reengineering process." Thesis, 2006. http://hdl.handle.net/10413/1423.
Full textСамойленко, Д. М. "Шляхи підвищення ефективності господарської діяльності готелю Maristella Marine Rеsidence." Thesis, 2018. http://dspace.oneu.edu.ua/jspui/handle/123456789/9883.
Full textThe work deals with the theoretical aspects of improving the effectiveness of business enterprises of the hotel sector, such basic concepts as “efficiency”, “economic efficiency”, “the efficiency of economic activity”, and methods for evaluating the efficiency of economic activity of enterprises of the hotel industry. Author analyzed the financial and economic activities of the hotel enterprise “Maristella Marine Residence” and investigated the dynamics of hotel expenses by elements. An assessment was made of the competitive advantages of the “Maristella Marine Residence” hotel based on the profile of its competitors and the map of strategic groups. Definitely, modeling business processes using the IDEF0 method is one of the main tools for managing the economic performance of a hotel enterprise. Author proposed ways to enhance the effectiveness of staff labour in the hotel based on the modelling of business processes in the hotel. It is recommended to purchase new equipment, primarily technological equipment for servicing the hotel rooms.
Назаренко, А. С. "Моделювання бізнес-процесів та впровадження CRM-системи в Інтернет-магазині." Thesis, 2018. http://dspace.oneu.edu.ua/jspui/handle/123456789/7310.
Full textКвалификационная работа магистра состоит из трех разделов. Объект исследования – бизнес-процессы работы с клиентами в Интернет-магазине и внедрение CRM-системы. В работе рассматриваются теоретические аспекты внедрения CRM-систем, их функции, цели, возможности и преимущества использования. Проанализирована деятельность и организационную структуру Интернет-магазина Zakupki, бизнес-процессы работы с клиентами и существующие недостатки. Предложены модели бизнес-процессов до и после внедрения CRM-системы, сделано прогнозную оценку эффекта от внедрения CRM-системы.
Thesis consists of three chapters. Object of study – business processes of working with clients in e-commerce company and CRM-system implementation. The work deals with theoretical aspects of the introduction of CRM-systems, their functions, goals, possibilities and advantages of use. Author analyzed the activities and organizational structure of Zakupki online shop, business processes of customer service and existing shortcomings. The work proposes business process models before and after the CRM implementation and predicts the effect of the CRM introduction.