Academic literature on the topic 'Supply chain management, buyer-supplier relationship, cooperation'
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Journal articles on the topic "Supply chain management, buyer-supplier relationship, cooperation"
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Thomas, Stephanie, Jacqueline Eastman, C. David Shepherd, and Luther Trey Denton. "A comparative assessment of win-win and win-lose negotiation strategy use on supply chain relational outcomes." International Journal of Logistics Management 29, no. 1 (February 12, 2018): 191–215. http://dx.doi.org/10.1108/ijlm-10-2016-0238.
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Purpose The purpose of this paper is to study the relational impact of using win-win or win-lose negotiation strategies within different types of buyer-supplier relationships. Design/methodology/approach A multi-method approach is used. Qualitative interviews with supply chain managers reveal that relationship-specific assets and cooperation are important relational factors in buyer-supplier negotiations. Framing interview insights within the social exchange theory (SET), hypotheses are tested using a scenario-based behavioral experiment. Findings Experimental results suggest that win-lose negotiators decrease their negotiating partner’s commitment of relationship-specific assets and levels of cooperation. In addition, the use of a win-lose negotiation strategy reduces levels of relationship-specific assets and cooperation more in highly interdependent buyer-supplier relationships than relationships that are not as close. Research limitations/implications Buyer-supplier relationships are complex interactions. Negotiation strategy choice decisions can have long-term effects on the overall relationship. As demonstrated in this study, previous research focusing on one side “winning” a negotiation as a measure of success has oversimplified this complex phenomenon. Practical implications The use of a win-lose negotiation strategy can have a negative impact on relational outcomes like cooperation and relationship-specific assets. For companies interested in developing strong supply chain relationships, buyer and suppliers should choose their negotiation strategy carefully as the relational impact extends beyond the single negotiation encounter. Originality/value Previous research predominantly advocates for the use of a win-win negotiation strategy within interdependent relationships. This research offers evidence that the use of a win-lose strategy does have a long-term relational impact.
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Rashed, Chourdhury Abul Anam, Abdullahil Azeem, and Zaheed Halim. "Effect of Information and Knowledge Sharing on Supply Chain Performance: A Survey Based Approach." Journal of Operations and Supply Chain Management 3, no. 2 (December 22, 2010): 61. http://dx.doi.org/10.12660/joscmv3n2p61-77.
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Supply chain management emphasizes the overall and long-term benefit of all parties on the chain through cooperation and information sharing. Recently, information sharing is attaining the concentration of the researchers. Majority of the previous work is on the individual effect of information and knowledge sharing on performance. This paper aims to focus on the combined consequence of information and knowledge sharing on supplier's operational performance through supplier-buyer relationship. A conceptual model was formulated based on previous literature. A questionnaire based survey was performed. Data from 30 Bangladeshi Readymade Garments Industry were collected through interview and mail survey. The content validity, construct validity, and reliability are tested. Path Analysis is performed for the identification of the validity of the model. The findings show that information sharing is a prerequisite for knowledge sharing and the close supplier-buyer relationship is a vital factor for escalating the supplier's operational performance.
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Jajja, Muhammad Shakeel Sadiq, Vijay R. Kannan, Shaukat Ali Brah, and Syed Zahoor Hassan. "Linkages between firm innovation strategy, suppliers, product innovation, and business performance." International Journal of Operations & Production Management 37, no. 8 (August 7, 2017): 1054–75. http://dx.doi.org/10.1108/ijopm-09-2014-0424.
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Purpose The purpose of this paper is to use resource dependence theory to hypothesize that a buyer’s innovation strategy enhances supplier innovation focus and a buyer-supplier relationship that supports product innovation. These in turn positively impact buyer product innovation outcomes and business performance. Moreover, it is argued that the buyer-supplier relationship positively moderates the impact of supplier innovation focus on product innovation. Design/methodology/approach Structural equation modeling and hierarchical linear regression are used to test hypotheses. Findings The results support all hypotheses and suggest that company (buyer) age and variables related to buyer engagement with international markets directly influence performance. The results also indicate that the buyer-supplier relationship does not moderate the relationship between innovation strategy and innovation performance. Research limitations/implications This study demonstrates that how a firm builds the conditions to effectively leverage the complementary resources and capabilities of suppliers directly influence innovation outcomes and business performance. Practical implications An important factor in firms achieving their product innovation goals is the selection and management of suppliers that are strategically aligned with regard to innovation. While managers need to develop internal innovation capabilities, partnering with like-minded organizations, and creating conditions for effective cooperation are key drivers of innovation outcomes. Originality/value In contrast to prior research that has examined operational issues, this study shows how the strategic alignment of buyers and suppliers with regard to innovation is an antecedent of product innovation outcomes. Moreover, it adds to a limited literature on supply chain management practices in emerging markets.
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Rohner, Peter, and Tobias Mettler. "Hospital Supplier Relationship Management." International Journal of Applied Logistics 1, no. 3 (July 2010): 44–61. http://dx.doi.org/10.4018/jal.2010070103.
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The structural transformation of modern societies (e.g., aging of population, mobility) as well as continuously increasing market dynamics (e.g., mergers, technological advancement) induces health care organizations to reduce their costs while enhancing service delivery. In other industrial sectors this was achieved by optimizing cooperation, coordination, and communication particularly with regard to the supplier base. However, as the pressure to innovate will increase extensively in the next years, similar developments are becoming relevant for the health care supply chain. In this paper, the authors adapt the current findings on supplier relationship management (SRM) to the health care context. The authors analyze theoretical foundations of SRM and explore a particular area of application in health care, namely the ordering of pharmaceuticals by hospitals. Finally, on the basis of a case study, applications of different SRM services are discussed.
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Field, Joy M., and Larry C. Meile. "Supplier relations and supply chain performance in financial services processes." International Journal of Operations & Production Management 28, no. 2 (February 1, 2008): 185–206. http://dx.doi.org/10.1108/01443570810846892.
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PurposeThis paper aims to empirically test the relationship between supplier relations and satisfaction with overall supplier performance in a services context at a process level of analysis.Design/methodology/approachTwo hypotheses are developed, one predicting a positive relationship between a multi‐dimensional construct of supplier relations and satisfaction with overall supplier performance, and one five‐part hypothesis predicting positive relationships between the underlying components of supplier relations and satisfaction with overall supplier performance. Using a sample of 108 financial services processes, the first hypothesis is tested using regression analysis, and the second hypothesis is tested using correlation analysis.FindingsAfter controlling for supplier efficiency and responsiveness, use of information technology, electronic information‐sharing, supplier type, and firm size, better supplier relations are associated with satisfaction with overall supplier performance. However, while the “partnering” components of the relationship (i.e. cooperation and long‐term commitment) are correlated with satisfaction with overall supplier performance, the “operational” components of the relationship (i.e. high degree of coordination, information‐sharing, and feedback) are not.Research limitations/implicationsLimited informant population, primarily single respondents, some single‐item variables.Practical implicationsThe research results suggest not only the importance of improving overall supplier relations, but also the particular benefits of building partnerships within the service supply chain through co‐operation and long‐term commitment in order to increase satisfaction with overall supplier performance.Originality/valueUnlike most empirical supply chain management studies, which use data from manufacturers at the strategic business unit or firm level, and recognizing that services and manufacturers differ in certain respects that are salient for supply chain management, this study uses data from a services industry (i.e. financial services) collected at the process level and provides unique insights into services and process level supply chain management.
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Pérez Mesa, Juan Carlos, and Emilio Galdeano-Gómez. "Collaborative firms managing perishable products in a complex supply network: an empirical analysis of performance." Supply Chain Management: An International Journal 20, no. 2 (March 9, 2015): 128–38. http://dx.doi.org/10.1108/scm-06-2014-0185.
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Purpose – This purpose of this study is to provide empirical evidence of how cooperation is related to suppliers’ performance, a relationship that is thought to be affected by the type of customer and the extent to which the market is diversified. It analyzes horticultural exporting firms in southeastern Spain, which are the main suppliers of European markets. Together with their primary customers (large-scale retail companies such as Carrefour, Tesco and Aldi), these firms constitute a complex supply network composed of a variety of agents and sales channels. This network will be studied from the perspective of the supplier–supplier relationship that is critical to their survival. Design/methodology/approach – Starting with a detailed description of Europe’s vegetable supply chain, a hierarchical regression is used with an index of cooperation intensity, moderated by retail sales and market concentration. The authors test the hypotheses using panel data on a set of 118 horticultural marketing firms in southeast Spain for the period 2009-2011. Findings – Cooperation strategies are shown to have positive effects on performance (market creation, promotion, quality, training, joint supply purchases and research ventures). Moreover, the retail channel and market diversification are observed to have a positive effect on the relationship between cooperation and the supplier’s performance. They demonstrate that active cooperation strategies have a greater bearing on performance in those firms whose primary customers are retailers. This circumstance provides evidence of the synergies and benefits that may arise when the supplier integrates the retailer in the supply chain, but which do not arise with other types of customers. Research limitations/implications – Although this study refers to a specific sector (fruits and vegetables) and the statistical results are limited, they provide insights that may assist in understanding how other perishable produce-related industries work: such industries share many common features. Practical implications – A more stable relationship between suppliers and retailers in the perishable produce market will render the supply firm more cooperative, competitive and profitable. Increased performance does not arise from the better conditions and improved sales power offered by the customer but instead from the adaptability of the supplier. Likewise, market diversification drives the supply firm toward a cooperative strategy, making it more profitable and competitive. As a practical norm, market diversification alone will not have positive results on performance unless the firm proves capable of enhancing its capacity for cooperation. Social implications – Proper management of the agricultural produce supply chain has repercussions on all of the members of that chain, although special emphasis should be placed on producers and consumers. The availability of food, its quality and its safety depend on management during the production phase. Along these lines, and more specifically for the consumer, this work is relevant because the sector analyzed accounts for 40 per cent of the vegetables consumed in Europe. Originality/value – This article defends the supplier–supplier relationship as the starting point for the analysis of a supply network. In certain sectors, the suppliers’ ability both to solve their clients’ problems and to be profitable is conditioned on maintaining the network and, therefore, the basic focus must center on analyzing their relationships, always including the customer, who has a direct or indirect influence on those relationships. Previous research has not comprehensively addressed this issue, let alone that of a sector with agile and perishable products in which, due to its nature, decision-making about market destinations and sales channels is the order of the day.
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Harsasi, Meirani. "Improving Supply Chain Performance through the Implementation of Supply Flexibility." GATR Global Journal of Business Social Sciences Review 5, no. 1 (January 17, 2017): 30–36. http://dx.doi.org/10.35609/gjbssr.2017.5.1(5).
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Objective - This study aims to analyze the impact of supply flexibility on supply chain performance. The rapidlychanging marketdemands have to be faced with a flexible supply chain management in order to reach market acceptance. The key to successful supply chain management also depends on supply flexibility; given that the smooth flow of materials and parts will define the whole manufacture operation. Methodology/Technique - Supply flexibility consists of two variables, namely, supplier flexibility and supply network flexibility.The research was conducted by taking samples from the garment industry in Indonesia. Findings - As a result of this research, it was found that supplier flexibility affects the supply chain performance, while supply network flexibility does not. Novelty - The study suggests that the Indonesian garment industry needs to strengthen the cooperation network with more suppliers so that the relationship can be more flexible to ensure the availability of high quality raw materials and parts at the appropriate prices to maintain the smooth operation of the company. Type of Paper - Empirical Keywords: Supply Chain Performance; Supply Chain Management; Supply Flexibility; Supplier Flexibility; Supply Network Flexibility. JEL Classification: L11, R41.
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Lampón, Jesús F., Guillermo Pérez-Elizundia, and José Alfredo Delgado‐Guzmán. "Relevance of the cooperation in financing the automobile industry's supply chain: the case of reverse factoring." Journal of Manufacturing Technology Management 32, no. 5 (March 3, 2021): 1094–112. http://dx.doi.org/10.1108/jmtm-11-2020-0452.
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PurposeThis study examines the motives and enabling factors regarding reverse factoring (RF) adoption in the automobile industry's supply chain.Design/methodology/approachThis is a qualitative case study based on in-depth interviews with financial institutions in two countries having different statuses within the automobile industry global value chain: Mexico as a peripheral and Spain as a semi-peripheral country.FindingsThe RF is more widely deployed in Spain than in Mexico. The differences in the adoption of RF between the two countries stem from the availability of programs for suppliers at different supply levels, their efficient implementation and a robust regulatory framework, but especially from the cooperative approach adopted. The motives and enablers of RF adoption in the automobile industry can be explained under a framework of different supply chain management models. The RF programs driven by self-interest financial motives are characterized by an asymmetric distribution of benefits among supply chain participants. The RF programs that combine self-interest with cooperative motives are partially characterized by balanced benefits. In addition, they favor involvement practices and strengthen long-term relationships among supply chain participants. In this cooperative approach, trust, transparency and especially sharing information are considered relevant enablers. Finally, the specific automobile industry's features that determine RF adoption are linked to the structure and governance mode of the supply chain. The structure in terms of length – multiple supply levels – conditions the design of RF programs based on the buyer's position in the supply chain. The governance mode, particularly how the relationships are established, conditions the factors and requisites for efficient adoption of the RF programs.Originality/valueThis research analyzes the RF framed in the dynamics of buyer–supplier relationships and different models of supply chain management, allowing us to identify cooperation motives and their impact on RF adoption, beyond the traditional economic and financial motives highlighted by previous literature.
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Bai, Chunguang, Joseph Sarkis, and Yijie Dou. "Constructing a process model for low-carbon supply chain cooperation practices based on the DEMATEL and the NK model." Supply Chain Management: An International Journal 22, no. 3 (May 8, 2017): 237–57. http://dx.doi.org/10.1108/scm-09-2015-0361.
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Purpose This paper aims to introduce a joint DEMATEL and NK methodology to develop a process model for introducing and implementing relational supply chain practices for low-carbon supply chains. Using this process model as a guide, insights into specific practices and how to implement these relational practices to achieve competitive advantage across organizations are introduced. Design/methodology/approach Low-carbon cooperation practices framework based on the relational view is developed. A methodology based on DEMATEL and the NK model is used to construct a sequential process model for introducing and implementing these relational practices. Empirical data from three manufacturing organizations in China are utilized to validate the model. Findings Initial results provide a sequence of relational practices for guiding those organizations and their suppliers for healthy and low-carbon development. Interdependencies between relational practices are analyzed and evaluated from four aspects. Insights into the broader application of the methodology and initial results from both a research and managerial perspective are presented, especially with consideration of the China, an emerging economy, context. Research limitations/implications The methodology remains relatively abstract in nature, yet the tool can provide very useful interpretations and information for both researchers and practitioners. Practical implications This paper stipulates that in addition to internal operational practices, the relational practices between buyer and supplier may be equally important to achieve a low-carbon outcome, especially in supply chain setting. This paper also shows that not only the relational practice itself but also the implementation sequence of the relational practices can relate to performance. According to the authors’ initial results, organizations in this study should first develop product development cooperation, then exchange carbon knowledge and implement effective governance and last build a trust relationship with its suppliers for low-carbon cooperation. Originality/value This is one of the few approaches that directly evaluates and identifies the interdependencies among relational practices and to construct a process model for introducing and implementing low-carbon supply chain cooperation. It is also the first time that the NK model has been integrated with DEMATEL. Focusing on Chinese supply chain carbon emissions concerns is also a unique perspective.
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Meqdadi, Osama, Thomas E. Johnsen, and Mark Pagell. "Relationship configurations for procuring from social enterprises." International Journal of Operations & Production Management 40, no. 6 (June 26, 2020): 819–45. http://dx.doi.org/10.1108/ijopm-07-2019-0523.
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PurposeThis paper explores how the procurement function initiates and develops relationships with social enterprises that are intended to induce social impact in the supply networks of for-profit firms.Design/methodology/approachThe paper utilises an in-depth case study involving a focal company, first-tier supplier, nongovernmental organisation and four social enterprises.FindingsTension mitigation that arises between social and commercial logics occurs via individual relationships through building trust, dependency manipulation, monitoring and supplier development activities. Deeper insights are revealed when triadic relationships are viewed within a quadratic relationship configuration that enables better capturing the essence of supply networks.Research limitations/implicationsThe paper is based on a single case study, limiting empirical generalisability. Future research could consider multiple case studies to reveal different types of relationship configurations that induce social impact in supply networks.Practical implicationsSocietal goals can be met while maintaining supply network economic performance if procurement involves a trusted third party such as a nongovernmental organisation and helps to develop social enterprises as suppliers.Originality/valueThe paper contributes to the sustainable supply chain management literature by reporting on a novel procurement approach for enhancing social sustainability through cooperation with social enterprises. The paper also contributes to supply network theory by demonstrating how exploring quadratic relationships can reveal novel relationship configurations within supply networks.
Dissertations / Theses on the topic "Supply chain management, buyer-supplier relationship, cooperation"
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Hsiao, Ju-Miao Melody. "The Impact of Retailer-Supplier Cooperation and Decision-Making Uncertainty on Supply Chain Performance." University of Sydney, 2006. http://hdl.handle.net/2123/2098.
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Doctor of PhilosophyBuyer-supplier relationships have been increasingly considered a critical part of contemporary supply chain management. In response to dynamic and unpredictable market changes, buyers and suppliers enter into cooperative relationships to pursue individual goals and joint goals for better economic and non-economic performance of the supply chain. On the other hand, cooperation between channel members is surrounded by uncertainty, which can create a detrimental impact on the performance of a supply chain. Previous research has focused on various aspects of uncertainty that could affect supply chain member behaviour. The present research contends that relationship behavioural factors play an important role in increasing or mitigating channel members’ perceived uncertainty in their supply or purchase decision-making. Specifically, the purpose of this research is to investigate the impact of retailer-supplier cooperation and retailer/supplier’s decision-making uncertainty (DMU) on retail supply chain performance from the perspectives of both the retailer and the supplier. A holistic model was developed as the theoretical framework for this conceptualisation. A sample of 202 retailers and 64 suppliers in the sporting goods retail business in Taiwan was used to separately test a number of hypothesised relationships by using structural equation modelling (SEM). The findings indicate that both cooperation and DMU are the key determinants of retail supply chain performance, including financial performance and non-financial performance (i.e., supply flexibility and customer service). Financial performance is positively affected by retailer-supplier cooperation and negatively affected by DMU in both the retailer model and the supplier model. The five dimensions of retailer-supplier cooperation (i.e. trust, guanxi, dependence, coercive power and non-coercive power) have significant effects on cooperation. However, apart from guanxi with the retailer/supplier, neither other relationship dimensions nor retailer-supplier cooperation have any influence on retailer’s DMU or supplier’s DMU. The results also indicate that differences and similarities exist across retailers and suppliers with respect to the effects of several relationship dimensions on cooperation and uncertainty. 2 The holistic empirical model developed for this research contributes further to understanding the links, which have been lacking in the extant channel relationship literature and supply chain management literature, between buyer-supplier relationships, DMU, and supply chain performance. The findings that a retailer/supplier’s DMU can erode the performance of a supply chain in various aspects highlight the need for improvement in some areas of supply chain efficiency and effectiveness, through cooperation-enhancing actions between the retailer and the supplier. From a managerial perspective, the performance improvement in the supply chain, in turn, will motivate more reciprocal commitment and efforts from the retailer and the supplier to maintain their working relationship. As such, mutual trust and enriched guanxi, dependence and non-coercive power help both the retailer and the supplier to have less uncertainty in their purchase/supply decision-making process. It creates a win-win position for both parties in the supply chain.
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Wang, Weihong. "Management of Buyer-Supplier Relationshipsin the Supply Chain - Case studies of Auto&Telem supply chains." Doctoral thesis, KTH, Infrastruktur, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3832.
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This dissertation consists of two parts. The first part isaboutManaging buyer-supplier relationships in autoproduction chains a case study of Volvo and its supplierrelationship management. The second part is aboutManaging buyer-supplier relationships in telecom supplychains a case study of Ericsson and its supplierrelationship models in different business situations. The scope of this study is restricted to supply chains inautomotive and telecommunication industries, where the successof supply processes is dependent on how well a company managesits supply chain with horizontal or vertical integration tofulfill customer demands. The research is carried out as a number of case studies ofbuyer-supplier relationship management in the auto and telecomsupply chains. The aim was to analyze how a company fulfillscustomer demand in the best way through different supplierrelationships, and how and why alternative relationship typesare used in reality. The study is based on the relationship between two focalcompanies and their suppliers. Case study methodology is used,and data is collected from selected cases through interviewsand observations. Analysis is carried out within and acrosscases. From the case interpretation and analysis, conclusionsare drawn as to which strategic level of buyer-supplierrelationship is appropriate for different situations. As a result and in conclusion, a static supplychain-reaction model is built at the end of the Part I. Thestatic model describes the importance of collaborativebuyer-supplier relationships in the product developmentprocess. Based on this model, it is concluded in Part II thatthe most suitable supplier relationship is different fordifferent products. For the same product, the most appropriatebuyer-supplier relationship varies with the products lifecycle timing. Therefore, two dynamic buyer-supplierrelationship models under different business conditions and indifferent product life-cycle periods are created in Part II.The models apply to dynamic processes, not to interactingcompany organizations in general. The study increases the knowledge regarding selection of themost appropriate supplier relationships in different businesssituations. Key words:buyer-supplier relationship, sourcingstrategy, supply chain managementQc 20130827
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Mattsson, Sandra, and Ala Pazirandeh. "Supply Chain Development within Volvo Penta Chain : Development through Supplier Relationship Improvement." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19388.
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In today global business market, concepts are moving towards inter-national and inter-firm in contrary to older days. This has made companies explore ways to leverage their supply chains, and to evaluate the role of suppliers in their activities. One result has been the increased outsourcing of activities and performance. This has heightened the role of suppliers ever more.Consequently, in order to maintain competitive in the market and to be able to satisfy the knowledgeable end customer, suppliers must be completely aligned with the core company and its objectives and performances. This goal is only gained through strategic benchmarking towards Supplier Development.With a large number of suppliers to deal with, it won’t be feasible to have partnership relationship with each. The strategic approach is to classify them in a manner suitable for the company and only then start from top of the list setting goals for the most prioritized.Before making any attempt in Supplier Relationship Development, the company must start from within setting the right mindset from top down, inside its own ground. Only then Supplier development will be aligned with the objectives of the company and the program will be integrated and successful.This research sought after ways to develop a strategic and systematic method of dealing with suppliers. This guideline was classified as a step by step map of a Supplier Development program. The study was conducted for Volvo Penta Vara Company, and as part of its Supply Chain Development Program. The findings from the company and literature were compared and analyzed and finally guidelines were developed.This report is the last part of the master’s studies in Industrial Engineering-Logistics at University of Borås. It gave us the opportunity to use what we had learnt during the programme. Considering the broadness of the subject we were after, this report meant a lot of work. However, this was the challenge we wanted and an intriguing journey where we learned a lot along the way.
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Zhang, Chi. "The impact of guanxi on supply chain management." Thesis, Pau, 2018. http://www.theses.fr/2018PAUU2042/document.
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Cette thèse vise à étudier l’impact du guanxi sur la gestion de la chaîne d’approvisionnement. Dans un premier temps, nous examinons historiquement l’évolution de guanxi et discutons ses impacts sur les performances de l’entreprise. Ensuite, en utilisant des données d'entretiens qualitatifs et une enquête quantitative auprès d'acheteurs chinois en France, nous créons une échelle de mesure guanxi pour la relation acheteur-fournisseur Sino-Française et montrons que l'impact du guanxi sur la performance de la chaîne d'approvisionnement est positif. De plus, grâce aux données d'enquête de 200 fabricants chinois exerçant des activités à l'étranger, nous démontrons que la relation médiatisée entre le guanxi et la performance de la chaîne d'approvisionnement est modérée par la culture individuelle. Nos résultats de recherche non seulement prouvent empiriquement l’importance du guanxi sur le marché international, mais révèlent également que l’efficacité des différents types de guanxi dépend de l’orientation culturelle du partenaireThis thesis aims to investigate guanxi’s impact on supply chain management. As a first step, we historically review guanxi’s evolution and discuss its impacts on business performance. Next, by using data from qualitative interviews and a quantitative survey collected from Chinese buyers in France, this thesis creates a guanxi measurement scale for Sino-Franco buyer-supplier relationship, and reveals that guanxi’s positive impact on supply chain performance is mediated by supply chain collaboration. Furthermore, through draw on the survey data of 200 Chinese manufacturers with overseas business, this thesis demonstrates that the mediated relationship between guanxi and supply chain performance is moderated by individual culture. Our research results not only empirically prove guanxi’s importance in the international market, but also uncover that the effectiveness of different types of guanxi that depends on the partner’s cultural orientation
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Goerisch, Raphael, and Küpper Hendrik. "Supplier Relationship Management in China and Taiwan : A case study with Bufab to identify the main criteria for a healthy supplier buyer relationship." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-40075.
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Background: Supply chain relations go far beyond simple transactions of money and goods. Today, with a low depth of added value in most companies, and low prices in China and Taiwan, sourcing in these countries is very common. Managing the relationship with these suppliers to increase the performance of the whole supply chain is crucial. We identified the cultural dimensions of trust, power, communication and time as most influential for the supplier buyer relationship and structure our paper accordingly. Purpose: Investigate the connection between supplier relationship management (SRM) and culture. We investigated which cultural factors in Taiwan and China may hinder a relationship with a foreign buyer and what factors are drivers for a healthy relationship. Method: We conducted a case study with the company Bufab and their suppliers in China and Taiwan. After a literature review, we interviewed nine representatives from Bufab, ten suppliers and one Taiwanese professor knowledgeable in the topic. Further, we did a survey with Taiwanese and Chinese suppliers and added a European reference group to distinguish particularities. We analyzed the findings using content analysis. Conclusion: We identified that the dimensions of trust, power, communication and time are most relevant for the supplier-buyer relationship. The results show that these dimensions have a significant impact on the business relationship between a local Chinese or Taiwanese company and a foreign buyer. Managing these differences can provide the buying company with a competitive advantage.
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Chouan, Camille Aliénor Rebecca. "Creating buyer-supplier commitment in food supply chains at the base of the pyramid." reponame:Repositório Institucional do FGV, 2013. http://hdl.handle.net/10438/11374.
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This research analyzes the role of relational aspects such as trust, commitment, power usage and interdependence in the framework of inclusive business strategies that engage agribusiness MNCs and smallholder farmers in food supply chains in Brazil. Inclusive business strategies that seek direct sourcing from smallholders in emerging countries have been acknowledged as a promising market-based approach to create social impact and improve the livelihoods of rural producers at the 'base of the pyramid', all the while enabling companies to strengthen their position in local markets and source quality raw materials at lower costs. Studies on this topic widely focus on the competitive and commercial advantages that food companies derive from directly sourcing from smallholder suppliers, presenting value chain models that can be tailored to fit their global business strategy, however there remains little theoretically-grounded knowledge on the inter-organizational and relational challenges of these buyer-supplier relationships. Moreover, little attention has been paid to how asymmetries between MNCs and smallholder suppliers in terms of power, dependence and value-orientation can affect the evolution of these relationships. The objective of the study was thus to describe the factors that enable these asymmetrical partners to build long-term and mutually beneficial business relationships. A grounded theory methodology was used, which was particularly appropriate to examine relationships and collect experiences from the field through interviews of both company executives and field staff and smallholders in three key sectors dominated by family agriculture in Brazil, namely dairy, poultry/swine husbandry and horticultural production. Key theoretical concepts from the field of Relationship Marketing were used to back the results from the field research. The main finding of this research is the importance of going beyond trust-building in the relationship management strategy and designing dyadic partnerships based on mutual interdependence in order to reduce asymmetries and enhance commitment between the MNC and the smallholder.
Esta pesquisa analisa o papel dos aspectos relacionais tais como confiança, comprometimento, interdependência e uso de poder âmbito das estratégias de negócios inclusivos que envolvem pequenos agricultores nas cadeias de valor de multinacionais dos agronegócios no Brasil. Os negócios inclusivos de abastecimento direto por empresas com pequenos agricultores em países em desenvolvimento têm sido reconhecidos como uma abordagem economicamente viavél e promissora para criar impacto social e melhorar as condições de vida de produtores rurais da 'base da pirâmide', ao mesmo tempo permitindo que as empresas reforçar as suas posições nos mercados locais e adquirir matérias primas de qualidade a custos mais baixos. Estudos sobre este tema focam amplamente sobre as vantagens comerciais e competitivas que as empresas derivam do abastecimento direito com pequenos fornecedores, apresentando modelos de cadeia de valor customizados e ajustados estratégias globais de negócios, no entanto ainda há pouco conhecimento teoricamente fundamentado sobre os desafios organizacionais e relacionais da relação entre o comprador multinacional e o fornecedor de baixa renda. Além disso, pouco foco tem-se prestado sobre como assimetrias entre multinacionais e produtores de baixa renda, em questão de poder, dependência e de valores pode afetar a evolução dessas relações de negócios. O objetivo do estudo foi descrever os fatores que permitem a esses parceiros assimétricos de construir relacionamentos comerciais de longo prazo e mutuamente benéficos. A metodologia da teoria fundamentada foi usada e foi particularmente adequada para examinar as relações entre comprador e fornecedor e para recolher experiências de campo em três setores principais dominados pela agricultura familiar no Brasil, ou seja laticínios, avi-suinocultura e produção hortícola. Os principais conceitos teóricos da área de Relationship Marketing foram usados para apoiar os resultados da pesquisa de campo. A principal conclusão desta pesquisa é a importância de ir além da construção de confiança na estratégia de gestão do relacionamento entre comprador e fornecedor e de criar parcerias diádicas baseadas na interdependência mútua, a fim de reduzir as assimetrias e melhorar o comprometimento entre a empresa e o pequeno agricultor.
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Souza, Tiago Silva de. "Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers." Universidade do Vale do Rio dos Sinos, 2017. http://www.repositorio.jesuita.org.br/handle/UNISINOS/6636.
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Tiago Silva de Souza_.pdf: 989483 bytes, checksum: 54a4ff4a17ced1ad3c89fe08ea1cc911 (MD5)Made available in DSpace on 2017-09-26T13:05:25Z (GMT). No. of bitstreams: 1 Tiago Silva de Souza_.pdf: 989483 bytes, checksum: 54a4ff4a17ced1ad3c89fe08ea1cc911 (MD5) Previous issue date: 2017-06-14
CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
Institutional voids are typically found in emerging economies. When governments lack in essential facilities, in order to ensure the well function of their supply chains, companies have to properly deal with this situation by themselves. An example is a situation happening in Rio Grande do Sul, Brazil, since 2013, where a sequence of investigations focused on the dairy industry. Due to a lack of regulation, milk was the target of adulterations throughout the supply chain processes of the companies. The frauds affected processes of companies from different sizes and nationalities. However, in this context, a local cooperative called Cooperativa Languiru, one of the leader dairy companies in the state, has different practices with its suppliers and was not affected by this contingency. Thus, the purpose of this research, through a case study, was to analyze the relationship between a dairy buying company and its suppliers in this environment of regulatory institutional voids. Aiming to have a wider perspective, this qualitative study explored how the lack of institutions affected the sector. As results, it was verified that political and economic interferences affect the chain as well as political lobby acts. Likewise, the lack of inspectors and infrastructure impact the well-functioning of it. Nevertheless, the close relation between the Cooperativa Languiru with its suppliers abled the company to have record results without having situations in terms of adulteration. Thus, this study proposed a research framework conceptualizing that firms must closely manage their relations with suppliers in order to deal with institutional voids.
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Lifvenforth, Erica, Anna Lindvall, and Therese Wrejde. "VMI - informationsutbyte i koncernrelationer." Thesis, Halmstad University, School of Business and Engineering (SET), 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-954.
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Till följd av marknadens utveckling har beroendet av informationsutbyte och samverkan i olika nätverk ökat. De senaste årtiondenas fokus på informationsutbyte och samarbete ledde till att Supply Chain Management uppstod. Flera forskare har karakteriserat lyckad styrning av samverkan som en kärnkompetens som krävs för att vara konkurrenskraftig. Ägande och kontrollfunktioner som tidigare låg inom samma verksamhet har förändrats och tillämpningen av VMI har uppkommit. VMI innebär att leverantören övertar ansvaret för lagerstyrningen hos kunden. Samarbetet kräver effektivt informationsflöde inom försörjningskedjan och ett bättre informationssystem, vilket ökar möjligheten att förbättra kedjans effektivitet. Vi hade, med den här utgångspunkten i åtanke, för avsikt att besvara problemformuleringen: Hur hanteras information i VMI-styrda relationer inom koncerner? Syften med undersökningen var att undersöka hur lagerstyrning i form av VMI fungerar i en koncern, förklara hur VMI påverkar informationsflöde och relationer i en koncern samt att analysera betydelsen av VMI för informationsutbytet. Efter teoretiska studier genomfördes en undersökning på en koncern där VMI har införts och givit resultat. Resultaten från intervjuerna har sedan analyserats och vi har kommit fram till följande. För att hantera information i VMI-styrda relationer krävs att det finns bra system, en tydlig ansvarsfördelning och förtroende mellan parterna.
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Hemberger, Torben Michael, and Torben Hildebrandt. "Factors of trust and trust deterioration in supplier-buyer relationships : A view of the German automotive and aerospace industry." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-36019.
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Trust is an integral part in a supplier-buyer relationship. Especially in highly technological industries like the automotive- and aerospace industry this topic is of great importance. However, in contrast to the factors affecting the trust building process, which are researched very well, trust deterioration, its indicators, and counteractions to prevent trust deterioration were overlooked so far. The purpose of this study is to categorize different factors for trust as well as to contribute knowledge to trust deterioration by finding indicators and counteractions to prevent this. The study is partly based on the model of perceived trustworthiness and its three dimensions by Mayer, Davis and Schoorman (1995). One aim of this thesis is to proof if all three dimensions still fit within both industries. Furthermore, a deductive research approach was used in order to research the suppliers’ perspective in both industries regarding trust and indicators as well as counteractions of trust deterioration. Our findings show that the dimensions’ ability and integrity from Mayer, Davis and Schoorman (1995) are still important to build trust. Furthermore, the study contributes to the not existing research by exploring several indicators of trust deterioration as well as highlighting three counteractions to prevent trust deterioration. Consequently, a trust deterioration framework is given to show the general connection between trust and indicators as well as counteraction of trust deterioration.
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Björkman, Hanna, and Emelie Wong. "The role of social auditors : A categorization of the unknown." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-202601.
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As demands on companies’ accountability have increased, researchers have turned their attention towards the social auditing practice and studied its role in companies supply chains. This study highlights a theory gap, questioning existing praise and criticism correlated to the categorization of social auditors. By comparing two different social audit categories, namely the independent and internal auditors, this paper contribute with a broader understanding of the similarities and differences between the two audit types. This study addresses the research question; how does the independent and internal social audit type support companies’ work with improving social standards in the supply chain? The theoretical framework includes aspects within the area of social auditing, buyer-supplier relationships and theories regarding the categorization of the two audit types. The study draws upon a qualitative approach investigating two cases with different social auditors, finding that both auditor types have their strengths and weaknesses, and therefore support companies in different ways. Referring to this tradeoff, this study concludes that the praise and criticism correlated to the two audit classifications of independent and internal auditor might not be completely valid, which calls for further research.
Book chapters on the topic "Supply chain management, buyer-supplier relationship, cooperation"
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Rohner, Peter. "Hospital Supplier Relationship Management." In Innovations in Logistics and Supply Chain Management Technologies for Dynamic Economies, 208–26. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0267-0.ch013.
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The structural transformation of modern societies (e.g., aging of population, mobility) as well as continuously increasing market dynamics (e.g., mergers, technological advancement) induces health care organizations to reduce their costs while enhancing service delivery. In other industrial sectors this was achieved by optimizing cooperation, coordination, and communication particularly with regard to the supplier base. However, as the pressure to innovate will increase extensively in the next years, similar developments are becoming relevant for the health care supply chain. In this paper, the authors adapt the current findings on supplier relationship management (SRM) to the health care context. The authors analyze theoretical foundations of SRM and explore a particular area of application in health care, namely the ordering of pharmaceuticals by hospitals. Finally, on the basis of a case study, applications of different SRM services are discussed.
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Kittilaksanawong, Wiboon. "Value Creation and Appropriation in Buyer-Supplier Relationships." In Handbook of Research on Global Supply Chain Management, 127–38. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9639-6.ch007.
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The productive relationship between buyer and supplier is often subject to opportunistic behaviors of the supplier. When selecting a supplier, firms have to balance between benefits of production efficiency and costs of transactional integrity. To minimize the supplier's opportunism, firms devise formal and informal governance mechanisms that match with characteristics of the relationship at the firm level, sourcing strategy of the buyer, at the industry level, competition among suppliers, and at the country level, national culture where the supplier's operations are located. While concurrently employing both formal and informal governance mechanisms may be more effective in suppressing the supplier's opportunism, it may be too costly in the design and implementation. The best strategy for the buyers is to adopt the governance mechanism that matches with characteristics of the relationship at different levels.
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Tolmay, Aletta Sophia. "An Investigation Into the Personal Interaction Items Which Best Explain the Variation in Trust Within Automotive Supply Chains." In Supply Chain and Logistics Management, 1592–607. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-0945-6.ch077.
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The sustainability of automotive component suppliers is under threat due to various global challenges. Literature suggests that only the actual personal relationship can differentiate suppliers within supply chains. Literature further encourages more insight into the conceptualization of personal interaction and trust within supply chains. This paper reports on research that tested the importance of trust and its directional linear relationship with personal interaction. Personal interaction revealed a significant correlation with trust, indicating that actions of the Tier 2 supplier during the sourcing process can substantially influence trust with the Tier 1 buyer. It is accordingly crucial for automotive component suppliers to invest in strategies to increase their personal interaction with their buyers in order to promote trust and in turn to promote perceived customer value and customer retention.
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Nandonde, Felix Adamu, and Winnie Nguni. "Relationship Establishment in SCM in a Market with Enforcement and Regulation Challenges." In Handbook of Research on Global Supply Chain Management, 354–65. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9639-6.ch020.
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In absence of effective state institutions, informal and private sector operations tend to govern the market. This problem is evident in the petroleum industry in Tanzania. However, little is known about how players in petroleum industry operate in those business environments. The purpose of this chapter is to explore establishment of a relationship between supplier-logistic firms in a post planned economy. The study employed case study interview with two petroleum products distributors in Tanzania to achieve its objective. Data were analyzed by thematic analytical techniques. Three major findings regarding buyer-suppliers relationships in developing economies are presented: actors do not prefer to enforce contract that they sign, discretional relationships exist in petroleum business among actors and ‘undugunization' is the strongest criteria in selection of actors. Study implies that for a supplier-logistic relationship to exist government has a great role to play in enforcement of laws.
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Zhang, Zhong Hua, and Ehsan Sharifnia. "Risk Management in Supplier Selection." In Handbook of Research on Interdisciplinary Approaches to Decision Making for Sustainable Supply Chains, 358–83. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9570-0.ch017.
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Risk management issues have been widely researched in areas such as system engineering, business management, financial planning, market research, and service industry. Many approaches have been proposed to reduce or minimize risks, maintain productivity or profitability in organizations. However, different risk management strategies are needed under different situations and different industries. In this chapter, the authors address the theme of risk management in supply chains. They begin by reviewing the metrics of supply chain performance, followed by design and development of supplier relationship management process, and a failure modes and effects analysis (FMEA)-based approach to identify and evaluate the potential risks in the process of commodity procurement. After analyzing the causes and effects of potential risks in procurement, they develop a strategic plan to monitor and control risk management and implement continuous improvement. A case study is provided for supplier selection and buyer-supplier relationship management.
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Sun, Jun, and Ruben Xing. "The Empirical Study on the Evolutionary Game Based Agricultural Products Supply Chain." In Environmental and Agricultural Informatics, 419–37. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9621-9.ch020.
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This research paper is to use a method of Evolutionary Game to investigate the relationship between a large supplier and a franchised supermarket in China. The authors would like to go through their empirical study with their filtered answers from the survey using SPSS software on agricultural supply chain for their quality safety factors. Their research is using factor analysis with five target factors which are: the excess return, cost, the relative size of cooperative enterprises, hitchhiking, and overflows income. Applying these factors to the evolutionary game model, analyze the earning status from the both players under their own policies, then make suggestions or proposals for quality and safety issues of agricultural supply chain management.
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Kasemsap, Kijpokin. "Mastering Fashion Supply Chain Management and New Product Development in the Digital Age." In Advances in Business Information Systems and Analytics, 65–91. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-1865-5.ch003.
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This chapter indicates the perspectives on retailing and Supply Chain Management (SCM); trends and issues with fast fashion industry; the overview of Fashion Supply Chain Management (FSCM); fashion retail supply chains and fashion sales forecasting; fashion retail supply chains and sustainability; the overview of New Product Development (NPD); NPD process, social media, and digital environments; NPD, ecological marketing, and Life Cycle Assessment (LCA); NPD performance and supplier-buyer relationship; and the importance of NPD collaboration. In addition to the traditional functions of logistics management in fashion companies, which include inventory management and transportation management, FSCM places a strong emphasis on both collaboration and partnership among various channel members along with the fashion retail supply chains. With the advance of the Internet and social media, NPD strategy provides a beneficial framework for creating the new products and improving the product performance, product cost, and quality of the existing products.
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Khabbazian, Ali, Manjot Singh Bhatia, and Zhonghua Zhang. "A TQM-Based Multi-Dimensional Approach to Improve the Quality of Supplier Selection in the Retail Industry." In Handbook of Research on Interdisciplinary Approaches to Decision Making for Sustainable Supply Chains, 407–32. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9570-0.ch019.
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In this chapter, the authors study risks in supply chain management, in the process of supplier selection for the procurement department of a retail supply chain. They propose a TQM-based multi-dimensional approach to improve supplier quality. They discover how the potential risks influence the performance of procurement in the supplier selection process of supplier relationship management. This chapter introduces a current supplier assessment approach by using weighted score ranking method as a single dimension mechanism for supplier selection in a specific retail industry. To estimate the efficiency of this mechanism, they use principal component analysis (PCA) statistical approach on real datasets to identify the most important factors that influence the decision-making of supplier selection. The strengths and weaknesses of this single dimension weighted ranking method are analyzed. The authors propose a total quality management (TQM)-based multi-dimensional mechanism to help the buyer identify, avoid, monitor, and reduce potential risks instead of using linear weighted score ranking method.
Conference papers on the topic "Supply chain management, buyer-supplier relationship, cooperation"
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Hamri, Mohammed Hicham, Ouafae Zerouali Ouariti, and Ilham Rharoubi. "Buyer-Supplier Relationship Quality in Morocco Context: Qualitative Study." In 2019 International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA). IEEE, 2019. http://dx.doi.org/10.1109/logistiqua.2019.8907277.
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Khorasani, Sasan T. "Design-Driven Integrated-Comprehensive Model CDFS Strategic Relationships." In ASME 2014 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/detc2014-34194.
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Measuring quality in design-driven innovation is part of the larger subject of product design, supply chain management and new product development (NPD). In other words, better design and supply chain integration increase the efficiency and effectiveness of the production development process. In this work, I have studied the role of understanding the needs of customers and design approaches for new products through a combination of customer feedback and participation of designers in the first phase of new product development. Furthermore, I discuss why the incorporation of both designers and customer needs is important to design-driven innovation. In the second phase of this study, I present several case studies in terms of supplier-buyer relationships in order to find a solution that achieves a long-term relationship (the alliance-star model) in new product development, which is a crucial problem in the Blue Ocean Strategy. Finally, by presenting the CDFS (Customer-Designer-Firm-Supplier) strategic model, we show schematically the integrated-comprehensive process approach for creating a new innovative product from the concept phase through to the end of Product life cycle. This model presents the process of new innovation, which can ensure added value during Product life cycle.
Reports on the topic "Supply chain management, buyer-supplier relationship, cooperation"
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Wu, Huicheng Jeff, Jin Su, and Nancy Nelson Hodges. Investigating the Role of Open Costing in the Buyer-Supplier Relationship: Implications for Global Apparel Supply Chain Management. Ames (Iowa): Iowa State University. Library, January 2019. http://dx.doi.org/10.31274/itaa.8432.
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