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Journal articles on the topic 'Supplier–purchaser relationships'
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Jääskeläinen, Aki, and Otto Thitz. "Prerequisites for performance measurement supporting purchaser-supplier collaboration." Benchmarking: An International Journal 25, no. 1 (February 5, 2018): 120–37. http://dx.doi.org/10.1108/bij-08-2016-0121.
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Purpose The purpose of this paper is to clarify the prerequisites for performance measurement supporting purchaser-supplier relationships and value co-creation. It also explains the causes for the limited use of collaborative measurement. Design/methodology/approach Four case companies representing different contextual settings are studied. The primary source of empirical material is an interview study addressed to 24 interviewees. The empirical data are analyzed according to the constructs created as a result of the literature review. Findings The results reveal that prevailing performance measurement practices represent a more transactional than relationship-oriented approach to purchaser-supplier collaboration. The technical prerequisites for collaborative performance measurement are mostly not fulfilled, inhibiting the use of performance measurement in a collaborative manner. It is proposed that the differentiation between project and process production types has implications on the importance of collaborative performance measurement. Research limitations/implications The paper illustrates the desirable characteristics of performance measurement supporting collaboration. It also presents an application of collaborative performance measurement in a single case context. The research reveals the need to develop non-financial performance measures further in order to facilitate the more proactive use of performance measurement supporting true value co-creation between purchaser and supplier companies. Originality/value The empirical research on the topic of performance measurement in purchasing and supply management (PSM) is often limited to intra-organizational measurement and highlights transactional approach to collaboration between parties, although PSM research has otherwise acknowledged the importance of value creation and relationships between organizations.
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Laari-Salmela, Sari, Pia Hurmelinna-Laukkanen, Tuija Mainela, and Marjukka Manninen. "Power in and between organizations: subjectification transforming purchaser-supplier relationships." Academy of Management Proceedings 2017, no. 1 (August 2017): 15724. http://dx.doi.org/10.5465/ambpp.2017.15724abstract.
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Danielak, Wiesław. "Business model of the enterprise as a tool of building interorganizational relationships." Management 16, no. 2 (December 1, 2012): 30–39. http://dx.doi.org/10.2478/v10286-012-0053-1.
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AbstractBusiness model of the enterprise as a tool of building interorganizational relationships The deliberations included in the article concentrate on the essence of the business model of the enterprise as a tool of building interorganizational relationships. The importance of interorganizational relationships has been indicated, the ones, which stay in a close connection with the business model whose elements are people (employees, owners, suppliers, customers) as well as structures, processes and relationships the enterprise establishes with the environment. The elaboration defines the notion of a business model, presents the components of relational exchange between a purchaser and supplier as well as characterizes the elements of interorganizational relationships model.
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Pereira, Paulo Rodrigo Ramos Xavier, Júlio Otávio Jardim Barcellos, Luiz Carlos Federizzi, Vinícius do Nascimento Lampert, Maria Eugênia Andrighetto Canozzi, and Pedro Rocha Marques. "Advantages and challenges for Brazilian export of frozen beef." Revista Brasileira de Zootecnia 40, no. 1 (January 2011): 200–209. http://dx.doi.org/10.1590/s1516-35982011000100028.
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The objectives of this research were to analyse data on the international market of frozen boneless beef and to classify its participants into groups according to their trade relationships, identifying the main factors that influence the preference of a country to beef from a determined supplier country. International beef trade is composed of two markets: in one of them, the relationships between supplier and client depend on the lowest price, and Brazil is found in favorable conditions; and the other, the relationships are preferably based on the sanitary quality of the herd and traceability systems recognized by the purchaser, to which Brazilian participation is low.
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Nagel, Duane M., Larry Giunipero, Hyeyoon Jung, Jim Salas, and Bryan Hochstein. "Purchaser perceptions of early phase supplier relationships: The role of similarity and likeability." Journal of Business Research 128 (May 2021): 174–86. http://dx.doi.org/10.1016/j.jbusres.2021.01.026.
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Subramaniam, Nava, Monika Kansal, Dessalegn Getie Mihret, and Shekar Babu. "Outsourcing mandated corporate social responsibility in India: risks and performance." Journal of Accounting & Organizational Change 15, no. 3 (September 2, 2019): 453–72. http://dx.doi.org/10.1108/jaoc-07-2018-0061.
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Purpose This paper aims to assess the risks and challenges of corporate social responsibility (CSR) management in the Indian-mandated CSR ecosystem from a service purchaser–supplier dualistic perspective and the role management control systems (MCS) and social capital play in managing such risks and challenges. Design/methodology/approach This study undertook a qualitative approach that involved in-depth interviews of 22 CSR directors, managers or chief executive officers from 13 central public sector enterprises (CPSEs) that had purchased CSR services and nine managers of non-government organisations (NGOs) serving as CSR suppliers. Data analysis was founded on the principal–agent and social capital theoretical perspectives. Findings A highly bureaucratic, time-pressured mandated environment poses several goal congruence and adverse selection threats to outsourced CSR project arrangements. A mix of formal and informal control mechanisms is critical for enhancing trust or bonding between service purchasers and service providers and enriching bridging capital or access to resources derived from interpersonal connections between NGOs and communities. Practical implications NGOs and CPSEs may benefit from understanding each other’s goals and culture and using appropriate formal and informal MCS for managing CSR expectations and outcomes. Originality/value Drawing on a unique mandatory CSR regime, this study offers principal–agent and social capital perspectives on CSR programme delivery, highlighting the importance of various formal and informal MCS in lowering agency costs in outsourced CSR relationships.
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Boyett, Inger, Phil Robinson, Andrew Brown, and Don Finlay. "Supplier-purchaser relationships within a quasi-market: the case of British Rail and British Steel track products." European Journal of Purchasing & Supply Management 2, no. 2-3 (June 1996): 145–51. http://dx.doi.org/10.1016/0969-7012(95)00016-x.
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Forslund, Helena, and Stig-Arne Mattsson. "Strategies for achieving customer order flexibility – supplier perspective." Journal of Manufacturing Technology Management 32, no. 9 (November 11, 2021): 396–413. http://dx.doi.org/10.1108/jmtm-03-2021-0083.
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PurposeThe purpose of this study is to develop a framework of strategies to achieving customer order flexibility in and related to the order-to-delivery (OTD) process. The purpose is also to investigate how companies prioritize various strategies to achieve customer order flexibility.Design/methodology/approachBased on a literature review, pre-tests and conceptual reasoning, a conceptual framework of strategies related to the order-to-delivery process was developed. The strategies were linked to the order quantity and delivery lead-time flexibility dimensions. This structure resulted in six groups covering enabling as well as remedial strategies. An empirical interview study of ten customer–supplier relationships was conducted.FindingsThe interviews identified additional strategies, thereby expanding the framework. The enabling strategies with the highest median values were “have continuous contact with the customer's purchaser” and “use safety stock of raw materials/semi-finished products”. The remedial strategy with the highest median was “re-plan/re-prioritize the order backlog”. In the delivery sub-process, it was more common to apply remedial strategies for delivery lead-time than for order quantities.Research limitations/implicationsThe developed framework is a contribution to the literature on operational flexibility in and related to the OTD process. It complements existing knowledge by taking a supplier perspective.Practical implicationsSuppliers can use the framework as a tool to understand and systematically achieve better customer order flexibility in and related to the OTD process. Customers can use the framework as a checklist for supplier evaluation and supplier development.Originality/valueFew identified studies include empirical data on customer order flexibility.
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Higgins, Matthew, Keith Gray, and Mark Francis Bailey. "Exploring the development of relationship marketing in the National Health Service: An empirical analysis of supplier–purchaser relationships in a quasi-market environment." Journal of Management & Marketing in Healthcare 4, no. 3 (August 2011): 196–204. http://dx.doi.org/10.1179/1753304x11y.0000000005.
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Sutarmin, Akhmad Darmawan, Siti Nur Azizah, and Dadang Prasetyo Jatmiko. "An empirical evidence: supplier behavior in the natural materials of buyer – supplier relationship." Problems and Perspectives in Management 15, no. 1 (May 10, 2017): 158–65. http://dx.doi.org/10.21511/ppm.15(1-1).2017.02.
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This research is a case study belonging to the historical research. The data were taken from the Department of Natural Product Buying and Financial and Controlling XYZ CORP. XYZ CORP is a manufacturing enterprise and exporter of clove oil and its derivatives to the world with a market share of about 55% of the world market. This study aims to empirically examine and study the ethical behavior of suppliers in the ever-changing business environment. The analysis tool used is the Mann Whitney test with SPSS 17.0 software. Based on the survey results it was revealed that for natural raw materials, the average purchase price between the rainy season and the dry season does not differ significantly, but the cost of purchase in the dry season, and the rainy season varies significantly. In this study, the price does not affect the acquisition of raw materials purchased from suppliers. The results of this study also obtained empirical evidence that the trading patterns of natural raw materials are strongly influenced by the behavior or ethics of suppliers, in addition to weather factors or uncertain climate.
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Hagbjer, Eva, Kalle Kraus, Johnny Lind, and Ebba Sjögren. "Role attribution in public sector accountability processes." Qualitative Research in Accounting & Management 14, no. 4 (October 9, 2017): 367–89. http://dx.doi.org/10.1108/qram-04-2017-0025.
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Purpose The purpose of this paper is to explore how actors take on and ascribe the role of accountor and constituent in the process of giving and demanding of reasons for organisational conduct. Design/methodology/approach The on-going interactions in supervision meetings between the supplier of outsourced elderly care in Sweden and a local government administration were examined through a longitudinal study. Findings The paper proposes the concept of role attribution to characterise a strategy for handling complexity in public sector accountability processes. This complements previous research, which has described three main strategies for handling competing accountability demands: decoupling, structural differentiation and compromising. Role attribution was found to involve the supplier and purchaser of public services pursuing a specific resolution to an accountability demand by positioning themselves as jointly aligned with certain prospective constituents in the environment. Thus, while inter-organisational relationships can be a source of complexity for accountors, as already documented in prior research, the findings of this paper show ways in which the dynamic and situation-specific accountor and constituent roles can serve as a resource. The two organisations moved back and forth between cooperating to handle accountability demands from actors in the environment and assuming different accountor and constituent roles within their relationship. Research limitations/implications The paper discusses the need to move beyond the taken-for-granted roles of accountor and constituent in analysing outsourced public service relationships. Specifically, the findings suggest that researchers interested in public sector accountability processes would benefit from designing their studies in ways that makes it possible to observe and theorise dynamic and situation-specific accountor and constituent roles. Practical implications The studied supervision meetings served as an arena where on-going accountability issues played out and were mediated through role attribution. Seemingly, there are possibilities to complement formal role descriptions and contracts with systematic processes for addressing on-going operational accountability issues within and beyond individual, formalised accountor–constituent relationships. From a societal perspective, it might be relevant to mandate more systematic procedural structures to support on-going accountability processes, for example, the creation and maintenance of interactive inter-organisational forums which can serve as a mechanism for systematic, yet situation-specific, handling of operational and strategic issues. At an organisational level, this paper shows a need that such forums merit on-going managerial attention and conscious staffing to secure both competence and stability. Originality/value The authors find a dynamic and situation-specific attribution of accountor and constituent roles, in contrast to prior research’s routine consideration of these roles as being predetermined by existing relationships of hierarchy and influence.
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Makkonen, Hannu, Sini Nordberg-Davies, and Rami Olkkonen. "“Shopping for Items” or “Partnering for Performance”? A framework of purchasing practices for value co-creation in post-outsourcing buyer–supplier relationships." Journal of Business & Industrial Marketing 33, no. 7 (August 6, 2018): 1027–36. http://dx.doi.org/10.1108/jbim-07-2017-0173.
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Purpose The article aims to further understanding of purchasing practices in post-outsourcing buyer–supplier relationships, and it provides a holistic approach and onceptualizations with which to balance the perspectives of purchasing as an intra-firm operational function and as a strategic activity embedded in relationship and network management. Design/methodology/approach The research is based on an inductive-oriented case study. The data comprised 61 thematic interviews conducted at 17 buyer companies (electricity distribution companies), 11 service supplier companies and six third-party organizations. The case features a setting in which a growing number of electricity distribution companies have outsourced operational functions regarding network construction, maintenance and fault repair and purchased these services from service suppliers representing a developing service market. Findings The study explicates the role of purchasing as an element with the most impact on post-outsourcing buyer–supplier relationship outcomes and development. The performance of the buyer–supplier relationship either accelerates or inhibits the new service supplier’s entry to the field and motivates or demotivates the electricity distribution companies to outsource their activities. This mechanism links to the respective development of supplier markets and buyer industry transformation. Originality/value The focal study provides a holistic approach and conceptualizations with which to balance the perspectives of purchasing as an intra-firm operational function and as a strategic activity embedded in relationship and network management. In particular, the study provides conceptual development on purchasing practices in post-outsourcing relationships and concrete managerial implications for dealing with such circumstances. The focal study includes case notes that facilitate using the study for teaching purposes.
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Harahap, Fitriana, Nidia Enjelita Saragih, Elida Tuti Siregar, and Husin Sariangsah. "PENERAPAN DATA MINING DENGAN ALGORITMA NAIVE BAYES CLASSIFIER DALAM MEMPREDIKSI PEMBELIAN CAT." JURNAL ILMIAH INFORMATIKA 9, no. 01 (May 27, 2021): 19–23. http://dx.doi.org/10.33884/jif.v9i01.3702.
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Companies need several types of communication technology that can predict customer purchase interest, the goal is that the company can properly consider product sales and determine the company's paint product supply. So far, the decision of the Home Smart sales manager has been made by looking at the closeness of the supplier relationship and how many sponsors are funding the company. So that sometimes the product cannot compete with other companies. The Naive Bayes classifier algorithm is one of the algorithms included in the classification technology. The application of the Naive Bayes method is expected to predict paint purchases from suppliers. From 60 paint purchase data tested with the Naive Bayes method, the results reached 80% of the accuracy of the predictions. Of the 60 tested paint purchase data, 48 paint purchase data were successfully classified correctly.
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Murfield, Monique Lynn, and Wendy L. Tate. "Buyer and supplier perspectives on environmental initiatives." International Journal of Logistics Management 28, no. 4 (November 13, 2017): 1319–50. http://dx.doi.org/10.1108/ijlm-06-2016-0138.
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Purpose The purpose of this paper is to examine managerial perspectives in both buyer and supplier firms implementing environmental initiatives in their supply chains, and explore the impact of environmental initiatives on buyer-supplier relationships. Design/methodology/approach A qualitative, grounded theory approach is used as the methodological approach to this research, including 15 in-depth interviews with managers from buyer and supplier firms implementing environmental initiatives in their supply chains to gain multiple perspectives of the buyer-supplier relationships. Findings The results suggest that implementing environmental initiatives within the supply chain changes the buyer-supplier relationship from transactional to collaborative, shifting from a commodity-focused purchase to a more strategic purchase as environmental initiatives are implemented. Research limitations/implications Although both buyer and supplier perspectives were considered, matched dyads were not used; researchers should continue to provide a holistic perspective of the phenomenon with dyadic data. Additionally, the use of a qualitative research approach suggests a lack of generalizability of results, and therefore researchers should further test the propositions. Practical implications Implementing environmental initiatives within the supply chain may require different approaches to supply management and development for long-term success. Suppliers should recognize that the capability to implement environmental initiatives with their customers is a differentiator. The nuances involved in managing the implementation of environmental initiatives between firms can be better managed by collaboratively developing metrics specifically related to the environment. Originality/value Previous research in environmental supply chain management has examined drivers and barriers of implementing environmental initiatives with suppliers, but fails to address the relationship dynamics involved when implementing environmental initiatives between organizations. This research begins to fill that gap.
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Mishra, Debi Prasad, Jan B. Heide, and Stanton G. Cort. "Information Asymmetry and Levels of Agency Relationships." Journal of Marketing Research 35, no. 3 (August 1998): 277–95. http://dx.doi.org/10.1177/002224379803500301.
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Many marketing exchanges are characterized by an information asymmetry between suppliers and customers. Specifically, customers are faced with both adverse selection and moral hazard problems that involve, respectively, uncertainty about supplier characteristics and the risk of quality cheating. Drawing on prior research, the authors propose that agency problems in a customer relationship can be resolved by means of customer bonds and price premiums, which serve as signals and supplier incentives, respectively. The authors also propose that adverse selection and moral hazard problems exist in relationships between suppliers and their employees. Similar to the customer relationship, these problems can be addressed with signals and incentives of various kinds. The authors present hypotheses regarding the agency problems in both of these relationships and test them empirically in the context of automotive service purchases. Data obtained from 287 service managers support the hypotheses. The data also suggest that institutional differences across service outlets (e.g., ownership structure and size) influence how the two types of agency problems are managed.
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ONESIME, OBOULHAS CONRAD TSAHAT, XIAOFEI XU, and DECHEN ZHAN. "A DECISION SUPPORT SYSTEM FOR SUPPLIER SELECTION PROCESS." International Journal of Information Technology & Decision Making 03, no. 03 (September 2004): 453–70. http://dx.doi.org/10.1142/s0219622004001197.
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Today's global business environment, characterized by unprecedented competitive pressures and sophisticated customers that demand speedy solution creates a bigger set of potential suppliers to evaluate and to choose from. To deal with the complexities of the supplier selection process, an integration of Quality Function Deployment (QFD), Analytical Hierarchy Process (AHP) and Preemptive Goal Programming (PGP) techniques is proposed. A QFD matrix is used to display the degree of relationship between each pair of requirement for suppliers and supplier evaluating criterion. This paper employs the AHP first to measure the relative importance weighting for each of the requirements in the QFD process. Secondly, it is used to assess the evaluating score for each of the candidate suppliers for each particular supplier-evaluating criterion. PGP is built to deal with some suppliers' constraints such that the total value of purchase (TVP) becomes maximum and the total cost of purchase (TCP) minimum.
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CANIËLS, MARJOLEIN C. J., CEES J. GELDERMAN, and JAN M. ULIJN. "BUYER-SUPPLIER RELATIONSHIP DEVELOPMENT: AN EMPIRICAL STUDY AMONG DUTCH PURCHASING PROFESSIONALS." Journal of Enterprising Culture 18, no. 02 (June 2010): 107–37. http://dx.doi.org/10.1142/s0218495810000537.
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Case study based literature on relationship development presents in-depth information on contextual factors in relationship development. However, little quantitative evidence is available about key aspects of buyer-supplier relationships in each stage of its development, such as the level of trust/commitment, buyer's and supplier's dependence. The study will try to fill this gap by identifying and quantifying these aspects from the buyer's perspective in each development stage. A comprehensive survey among 238 Dutch purchasing professionals provides evidence on how these characteristics of relationships change when relationships develop over time. The results largely confirm the hypotheses, which stem from the extant literature about organizational dependence and trust/commitment. A notable finding is that the buyer perceives to be dependent on the supplier, even in a desirable relationship. Managerial implications are that: (1) industrial marketers should be aware that professional purchasers feel dominated by them, even in relationships that are positively evaluated and therefore desirable in the view of the buyer; and (2) that purchasers should be aware that dependence implies vulnerability, even when the relationship is still developing in an otherwise desirable way.
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Rucha, Kingsford M., and Amina Nassor Abdallah. "Effect of Supplier Relationship Management on Humanitarian Supply Chain Performance at the World Food Programme in Somalia." European Scientific Journal, ESJ 13, no. 16 (June 30, 2017): 250. http://dx.doi.org/10.19044/esj.2017.v13n16p250.
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The study sought to unfold the relationship between Supplier Relationship Management on supply chain in humanitarian organizations which is often difficult because of the multi-groups involved (military, government, Non-governmental Organizations). In humanitarian organizations the “customer” is the donor or supplier of goods. The study was conducted at the World Food Programme (WFP) which started operating in Somalia in 1967 and focusing on rural agricultural development and school feeding projects. At the onset of WFP operations, the conflict escalated and the humanitarian needs expanded as well. Today the WFP Somalia goal is to address basic food needs, strengthen coping mechanisms and support the efforts to achieve food security of vulnerable Somalis. The organization has its regional office in charge of operations and supply chain in Nairobi as well as the Somalia liaison office. There are rare studies focusing on supply chain relationship among humanitarian organizations particularly on the challenges of getting supplies on time due financial and other supply chain constraints. This is the gap this study sought to address. In order to achieve the objectives, the population of the study was the WFP employees (senior and the supply chain staff) in both the regional and the liaison office and the WFP food suppliers based in Nairobi. The sample comprised of 87 WFP employees and 7 personnel from the WFP food supplier family. Data was collected from 63 respondents who filled and returned the questionnaires representing a response rate rate of 72%. Multiple regression analysis was used to analyse the data collected in order to meet the objectives of the study. The results revealed that WFP continuously trains employees from the supply chain department and has mechanisms for ensuring suppliers conform to quality standards. It was also found that ICT is used in the execution and management of purchase orders. On WFP humanitarian supply chain performance, results indicated that WFP Somalia delivers defect free food supplies to beneficiaries by working closely with the internal staff and the logistics operators. The study recommends that WFP’s management should begin rewarding suppliers who share information for effective supply chain management. The organization should not only have multiple supply tiers but should also be well vast with each tiers risk profile to enable the organization mitigate any unforeseen events that may affect delivery of supplies especially during emergencies.
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Hudnurkar, Manoj, and Suhas Suresh Ambekar. "Framework for measurement of supplier satisfaction." International Journal of Productivity and Performance Management 68, no. 8 (November 11, 2019): 1475–92. http://dx.doi.org/10.1108/ijppm-09-2018-0336.
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Purpose The purpose of this paper is to design, develop, implement and validate a multi-criteria decision model for measuring supplier satisfaction through a case study. Design/methodology/approach A three-stage methodology was used to develop a framework to measure supplier satisfaction. The framework involved factors and Key Performance Indicators (KPIs) from literature and exploratory study. Further, using the framework, a multi-dimensional decision model to calculate Supplier Satisfaction Index was developed. The proposed decision framework was implemented as a real-world case study in an Indian manufacturing organization. Findings The study makes two major contributions: first, it develops a framework to measure supplier satisfaction using factors and KPIs suitable to the buyer organization; second, the model developed to calculate supplier satisfaction helps in understanding overall satisfaction of suppliers along with the level of satisfaction of each supplier. The model can also be used to suggest improvements to buyer organizations on specific factors and KPIs under each factor. Research limitations/implications Supplier satisfaction plays an important role in multinational companies (MNCs), so the sample of practitioners considered in this study is relevant. However, it is likely that the small sample size of only suppliers and companies selected solely from the Indian manufacturing MNCs may have introduced some bias. Practical implications A comprehensive framework for enhancing the relationship with suppliers will be instrumental in deciding, managing and improving the level of supplier satisfaction. Originality/value This approach provides purchase managers with the flexibility of selecting factors and KPIs at every level of analysis and also a single index to establish supplier’s satisfaction with a buyer company.
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Lamarca, Kátia Pinheiro, Katherine Sresnewsky, and Alexandre Barreto. "Marketing de Relacionamento: Uma Análise das Relações Business-To-Business em Varejistas Multimarcas do Segmento Surfwear." Future Studies Research Journal: Trends and Strategies 6, no. 1 (June 30, 2014): 111–31. http://dx.doi.org/10.24023/futurejournal/2175-5825/2014.v6i1.160.
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In the current market environment, a good relationship with clients proves to be an essential item to be worked on maintaining competitive advantages. Especially in relationships business-to-business, between retailers and their suppliers where transactions have high economic value. The level of difficulty in managing this relationship further increases in multi brand companies, which have high offer from suppliers. Therefore, this article aims to study the degree of satisfaction of multi brand retailers in surfwear apparel segment when it comes to the relationship with their suppliers. The survey was applied to a closed mailing of companies in the sector, and the responses were analyzed to verify the accuracy of the hypotheses raised by the authors, from the previously studied literature. Specific items on the actions of relationship marketing have had higher degree of dissatisfaction, and presented interesting links between the degree of satisfaction of retailers and the years of relationship with the supplier, the number of stores and the volume of purchases effected.
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Chernukhina, Galina N., and Alisa V. Khramova. "Relationships of a Trade Organization with Suppliers: How to Achieve a Competitive Advantage." Journal of Modern Competition 17, no. 3 (May 29, 2023): 59–75. http://dx.doi.org/10.37791/2687-0657-2023-17-3-59-75.
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The article presents the author’s vision of supplier relationship management in the logistics system of a trade organization to ensure competitive advantages. Supplier selection is an actual and important stage in the implementation of procurement management functions. Effective management of this aspect of activity contributes to the establishment of ways of interaction with companies that provide logistics to the organization. Finding suitable suppliers and establishing long-term relationships with them can help companies provide customers with quality products and services at competitive prices and without interruption. The “right” suppliers will reduce the risks associated with instability in the supply chain. The authors have given a new interpretation of the term “Supplier relationship Management”. Supplier relationship management is decision-making to improve the ways of interaction in the procurement process between counterparties of trade and logistics activities. At the same time, the authors consider the effectiveness of interaction with suppliers in the procurement process as an internal competitive advantage. In addition, the authors identified the connection, commonality and difference between the concepts of “value chain” and “supply chain”. The work analyzed the stages of the procurement process, identified problems in the organization of procurement management. The results of the study and the proposed recommendations can serve as a basis for improving the organization and management of logistics, procurement activities of a trade organization to ensure competitive advantages. New parameters for determining the order of purchases, criteria for evaluating the supplier, and effective work on his choice will reduce costs, save on reducing the number of defects, etc. Research results: criteria have been developed according to which it is necessary to take into account: price, supply discipline, quality, payment terms, territorial remoteness, cooperation experience, satisfaction of complaints, order execution time; the algorithm of interaction between supplier and consumer in the supplier relationship management system is presented; new parameters for determining the procurement procedure and supplier evaluation criteria are defined.
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Pérez Mesa, Juan Carlos, and Emilio Galdeano-Gómez. "Collaborative firms managing perishable products in a complex supply network: an empirical analysis of performance." Supply Chain Management: An International Journal 20, no. 2 (March 9, 2015): 128–38. http://dx.doi.org/10.1108/scm-06-2014-0185.
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Purpose – This purpose of this study is to provide empirical evidence of how cooperation is related to suppliers’ performance, a relationship that is thought to be affected by the type of customer and the extent to which the market is diversified. It analyzes horticultural exporting firms in southeastern Spain, which are the main suppliers of European markets. Together with their primary customers (large-scale retail companies such as Carrefour, Tesco and Aldi), these firms constitute a complex supply network composed of a variety of agents and sales channels. This network will be studied from the perspective of the supplier–supplier relationship that is critical to their survival. Design/methodology/approach – Starting with a detailed description of Europe’s vegetable supply chain, a hierarchical regression is used with an index of cooperation intensity, moderated by retail sales and market concentration. The authors test the hypotheses using panel data on a set of 118 horticultural marketing firms in southeast Spain for the period 2009-2011. Findings – Cooperation strategies are shown to have positive effects on performance (market creation, promotion, quality, training, joint supply purchases and research ventures). Moreover, the retail channel and market diversification are observed to have a positive effect on the relationship between cooperation and the supplier’s performance. They demonstrate that active cooperation strategies have a greater bearing on performance in those firms whose primary customers are retailers. This circumstance provides evidence of the synergies and benefits that may arise when the supplier integrates the retailer in the supply chain, but which do not arise with other types of customers. Research limitations/implications – Although this study refers to a specific sector (fruits and vegetables) and the statistical results are limited, they provide insights that may assist in understanding how other perishable produce-related industries work: such industries share many common features. Practical implications – A more stable relationship between suppliers and retailers in the perishable produce market will render the supply firm more cooperative, competitive and profitable. Increased performance does not arise from the better conditions and improved sales power offered by the customer but instead from the adaptability of the supplier. Likewise, market diversification drives the supply firm toward a cooperative strategy, making it more profitable and competitive. As a practical norm, market diversification alone will not have positive results on performance unless the firm proves capable of enhancing its capacity for cooperation. Social implications – Proper management of the agricultural produce supply chain has repercussions on all of the members of that chain, although special emphasis should be placed on producers and consumers. The availability of food, its quality and its safety depend on management during the production phase. Along these lines, and more specifically for the consumer, this work is relevant because the sector analyzed accounts for 40 per cent of the vegetables consumed in Europe. Originality/value – This article defends the supplier–supplier relationship as the starting point for the analysis of a supply network. In certain sectors, the suppliers’ ability both to solve their clients’ problems and to be profitable is conditioned on maintaining the network and, therefore, the basic focus must center on analyzing their relationships, always including the customer, who has a direct or indirect influence on those relationships. Previous research has not comprehensively addressed this issue, let alone that of a sector with agile and perishable products in which, due to its nature, decision-making about market destinations and sales channels is the order of the day.
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Bondinuba, F. K., D. J. Edwards, S. G. Nimako, D. Owusu-Manu, and C. Conway. "Antecedents of supplier relation quality in the Ghanaian construction industry." International Journal of Construction Supply Chain Management 6, no. 1 (July 31, 2016): 1–18. http://dx.doi.org/10.14424/ijcscm601016-01-18.
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Effective and efficient management of suppliers within a supply chainis an essential requirement for improving organisational performance within construction companies. However, factors inherent within the supply chain of supplier-buyer exchanges such as culture, politics, dependence and trust may influence supplier relationship quality (SRQ). This research therefore seeks to identify the influence that these factors have upon SRQ in the Ghanaian construction industry and develop a conceptual framework that explains the interconnectivity between them. A literature review isused to develop a conceptual framework of the antecedents influencing supplier relationship quality. Primary ‘perception’ data obtained from 152 building material suppliers is used to test the proposed model using Partial Least Squares (PLS). Findings reveal that culture, politics, dependence and trust have a significant influence on relationship quality in supply chain collaborations amongst purchasers and suppliers of building materials. While politics has a strong influence on dependence, it also generates a negative influence on SRQ and trust. The research confirms the positive effect of trust and dependence in SRQ management and extends understanding of the influence of culture and politics. Practical implications suggest that managers of building material suppliers should focus upon building trust and dependence and be discouraged from over-reliance upon politics and political affiliations as a basis for long-term relationship building
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Bondinuba, F., D. Edwards, S. Nimako, S. Onwusu-Manu, and C. Conway. "Antecedents of supplier realation quality in the Ghanaian constrution supply chain." International Journal of Construction Supply Chain Management 6, no. 1 (July 31, 2016): 1–18. http://dx.doi.org/10.14424/ijcscm601016-1-18.
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Effective and efficient management of suppliers within a supply chain is an essential requirement for improving organisational performance within construction companies. However, factors inherent within the supply chain of supplier-buyer exchanges such as culture, politics, dependence and trust may influence supplier relationship quality (SRQ). This research therefore seeks to identify the influence that these factors have upon SRQ in the Ghanaian construction industry and develop a conceptual framework that explains the interconnectivity between them. A literature review is used to develop a conceptual framework of the antecedents influencing supplier relationship quality. Primary ‘perception’ data obtained from 152 building material suppliers is used to test the proposed model using Partial Least Squares (PLS). Findings reveal that culture, politics, dependence and trust have a significant influence on relationship quality in supply chain collaborations amongst purchasers and suppliers of building materials. While politics has a strong influence on dependence, it also generates a negative influence on SRQ and trust. The research confirms the positive effect of trust and dependence in SRQ management and extends understanding of the influence of culture and politics. Practical implications suggest that managers of building material suppliers should focus upon building trust and dependence and be discouraged from over-reliance upon politics and political affiliations as a basis for long-term relationship building.
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Dubois, Anna, Lars-Erik Gadde, and Lars-Gunnar Mattsson. "Purchasing behaviour and supplier base evolution – a longitudinal case study." Journal of Business & Industrial Marketing 36, no. 5 (January 18, 2021): 689–705. http://dx.doi.org/10.1108/jbim-11-2018-0328.
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Purpose The purpose of the paper is to describe and analyse the evolution of the supplier base of a buying firm and the reasons behind these changes. Design/methodology/approach The paper is based on a case study of the changes over 52 years in a sub-set of the supplier base of a firm manufacturing fork-lifts. Findings The study shows that some relationships feature substantial longevity. However, the duration of one-third of the total relationships is shorter than five years. There was considerable variation over time in the dynamics of the supplier base in terms of entries and exits of suppliers. Owing to this variation, research findings and conclusions in short-term studies are heavily dependent on the specific conditions at the time of the study. Finally, no less than one-fourth of the terminated supplier relationships were reactivated later. Research limitations/implications The study was designed in a time when purchasing was considered entirely from the perspective of the buying firm. Further studies, therefore, must increasingly emphasise the role of suppliers and the interaction in the buyer–supplier relationships, as well as the embeddedness in networks. Originality/value The findings of the study are unique in two ways. First, they are based on systematic observations over more than 50 years. Second, the study involves the purchases of 11 components representing different technical and economic features. The (few) previous studies are based on much shorter time periods and involves fewer suppliers/components. Moreover, the findings regarding re-activation of terminated relationships represent unique contributions.
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Hayat, Zara, Sahar Hayat, Sohail Aslam, and Hayat Muhammad Awan. "Criteria for the Selection of Suppliers: A Case of Motorcycle Industry of Pakistan." Journal of Business and Social Review in Emerging Economies 8, no. 1 (March 31, 2022): 1–12. http://dx.doi.org/10.26710/jbsee.v8i1.2105.
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Purpose: Supplier selection is receiving considerable attention these days; firms are investing heavily in finding those suppliers who can give them better quality products in lowest possible cost. This paper reveals the appropriate supplier selection criteria in motorcycle industry of Pakistan and this paper also reveals whether this selection differ in different regions or it is uniform in its nature.
Methodology: For this we have adopted a questionnaire from Supplier Selection Instrument and make it filled from Purchase managers of 24 different companies from different locations. Non probability sampling technique was used. Specifically quota sampling was used to make sure sample is equally represented across region then factor analysis was run to see which items were appropriate in Pakistani settings.
Findings: Result shows that companies prefer those suppliers who are offering better service and quality features to the manufacturing companies. And supplier selection in Lahore and Karachi is similar but supplier selections in other regions of Punjab are different.
Implications: Companies should consider those suppliers, having strategic importance to their firm so they should built consensus between the company and the supplier that every decision will be made through mutual collaboration. Companies should make relationship with their suppliers and try to make transparency in business transactions.
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Budiman, Hernando. "An Experimental Study on Quality Maintenance in Purchasing." Journal of Management and Business Environment (JMBE) 4, no. 1 (August 5, 2022): 71–81. http://dx.doi.org/10.24167/jmbe.v4i1.4897.
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Quality in purchasing process is important for sustainability of the producer-consumer relationship. Purchasing department in a company should not only buy materials, but also should consider consistency of quality of the materials purchased and maintain good relationship with the suppliers in relation with production problems. The main task of a purchasing department is to buy materials in the right quantity, quality, time, and price as well as to deal with services provided by the suppliers. Quality of purchased materials can be evaluated based on the materials received from the suppliers. Quality is considerably better if the acceptance rate of the purchased materials is higher. The rate depends on comparison of the total materials sent by the supplier to those that are accepted by the receiving department. This study evaluates work process in the purchasing department of a cigarete company regarding to the quality of materials provided by the suppliers and proposes development actions based on SMART analysis. The resulted development was then implemented in the department for three semesters to know whether the development really bring the benefits in purchasing process in the company. The result indicates that that suggested actions were able to improve the quality performance.
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Onut, Semih, and Suleyman Tosun. "An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey." Journal of Applied Mathematics 2014 (2014): 1–14. http://dx.doi.org/10.1155/2014/283760.
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A supplier selection process mainly involves evaluation of different alternative suppliers based on different criteria. This process can be handled as a combination of the customer needs and the technical requirements. Also customers can be considered as the companies to purchase the suppliers’ technical expertise. Hence, this kind of relationship can be analyzed as a house of quality model typical of quality function deployment (QFD). This paper develops a supplier evaluation approach based on the analytic network process (ANP), QFD, and the technique for order performance by similarity to ideal solution (TOPSIS) methods to help an investment bank in Turkey as a real world application. Fuzzy logic is used to capture the vagueness in people’s verbal assessments. In the first phase, matrices used to define the importance of the supplier selection criteria and the technical requirements are calculated with the fuzzy ANP method. The technical requirements and the criteria are combined in the house of quality to evaluate the relationship between them. In the second phase, fuzzy TOPSIS is used to rank the suppliers based on the weighted criteria obtained from the first phase. The study was followed by the sensitivity analysis of the results.
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Christensen, Libby O., Becca B. R. Jablonski, and Jeffrey K. O'Hara. "School districts and their local food supply chains." Renewable Agriculture and Food Systems 34, no. 03 (November 7, 2017): 207–15. http://dx.doi.org/10.1017/s1742170517000540.
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AbstractThe 2015 Farm to School Census reports that during the 2013–2014 school year there were over 5200 farm to school (FTS) programs in the USA that involved 39,000 schools and 24.1 million children. These FTS programs are intended, in part, to increase market access and therefore the viability of farms and ranches. Accordingly, the majority of FTS programs involve local food procurement directly from farmers, from non-traditional suppliers that market locally branded food products such as ‘food hubs’, or from traditional suppliers such distributors and food service management companies. Yet, there is reason to believe that transaction costs vary based on the supply chain that schools use to procure local food. Moreover, that the supply chain that schools use to procure local food has a relationship with school's expenditures on local food. We use the 2015 Farm to School Census to estimate the relationship between school district's local food expenditures per student and supply chain structure. We analyzed data using ordinary least squares regressions, controlling for the region of the USA, the type of local food products purchased, and other school-specific characteristics. Importantly, we find a negative and significant relationship between school district's non-milk local food expenditure per student, and purchases directly from the farm and from non-traditional suppliers. This implies that schools that purchase local food from traditional distributors are likely to have higher on average expenditures per student compared with schools that purchase local food directly from farmers or non-traditional distributors. Results point to the need for additional research in determining the efficacy of policies to support direct and non-traditional FTS marketing arrangements.
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Jääskeläinen, Aki, Jussi Heikkilä, Anna Hiidensalo, and Otto Thitz. "Stimuli of Collaboration in Product Development: A Case Study in a Project Manufacturing Company." Management and Production Engineering Review 8, no. 4 (December 1, 2017): 13–26. http://dx.doi.org/10.1515/mper-2017-0033.
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AbstractThere is already a wide acceptance on the importance of involving supplier and customer companies in product development. Decent understanding prevails on the relationship-oriented approach to product development including various collaboration forms. However, there is less research on the factors explaining the decision of attending to joint product development. In addition, less studies have examined the integrated role of both suppliers and customers in product development initiatives. This study searches answers to the following research questions: 1. What is the role of different actors in product development initiatives? 2. What factors motivate suppliers and customers to participate in product development? The research is carried out as an in-depth qualitative single case study in a large project manufacturing company. It takes the perspective of a focal company striving for product improvements. The first part of the empirical study consists of 15 semi-structured interviews. The second part includes two discursive workshops and builds upon the results of the interviews. This study contributes to the existing research by explaining the challenges and conditions facilitating joint product development with supplier and purchaser companies. The results highlight the role of customers in improving the effectiveness of product development. As a practical contribution, the paper reports the application of workshop method as a facilitator of collaboration between supplier, purchaser (focal company) and customer companies.
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Saha, Sumit, and Kunal Joshi. "Vendors Capability: A Way for Winning the Contract in a B2B Relationship." Journal of Commerce and Accounting Research 13, no. 1 (2024): 13–23. http://dx.doi.org/10.21863/jcar/2024.13.1.002.
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A Business-to-Business commercial (B2B) transaction is different from normal retail transactions with customers. Organisations engage with each other and vendors in a specific manner in a B2B purchase environment. Organisations, big or small, spend money to keep up with their business operations. This requires them to deal with many other business units called vendors/suppliers to help them with necessary input resources for their business operations. In B2B transactions, organisations deal with each other to purchase goods and services. These associations work on long-term business relationships. The vendor organisations hire sales teams and relationship managers to work with the client organisation in order to maintain healthy business relationships. It is a point of debate whether the relationship that exists between the vendor and the client is because of the personnel who is responsible for the relationship or is it the vendor organisation as a whole that has built its capability and experience over the years has been successful in maintaining business relationships with the client. A client who engages with a vendor will have certain criteria for selection and engagement with a vendor. With this view, we have decided to study this phenomenon by comparing the two factors – sales person’s relationship and vendor’s capability and check which of the two factors influences the awarding of contracts from the clients. Purchase is more process driven it evaluates the vendors strongly on their capability to deliver on the purchase terms. The data analysis and the hypothesis testing results obtained indicate that evaluating vendors by their capabilities for awarding contracts is a more pragmatic way of supplier selection.
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Fink, Robert C., William L. James, Kenneth J. Hatten, and Lynn Bakstran. "Supplier strategies to increase customer purchases over the duration of customer‐supplier relationships." Journal of Business & Industrial Marketing 23, no. 8 (October 10, 2008): 529–43. http://dx.doi.org/10.1108/08858620810913344.
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Azadfallah, Mohammad. "Supplier Performance Prediction for Future Collaboration." International Journal of Business Analytics 4, no. 4 (October 2017): 48–59. http://dx.doi.org/10.4018/ijban.2017100103.
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Today, long-term relationship plays a vital role in supplier selection for supply chain management. The main reason is that long-term relationships can act as a mechanism for shifting the chains strategic focus from price to value and priorities long-term benefit over short-term gains. Since, in this paper we tried to address a method for optimal long-term alternative prediction and selection, focusing on purchase volume factor. For this, Markov chain model had been used and the final result showed improved effectiveness.
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Chattopadhyay, Ritwika, Partha Protim Das, and Shankar Chakraborty. "Development of a Rough-MABAC-DoE-based Metamodel for Supplier Selection in an Iron and Steel Industry." Operational Research in Engineering Sciences: Theory and Applications 5, no. 1 (April 20, 2022): 20–40. http://dx.doi.org/10.31181/oresta190222046c.
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In the context of supply chain management, supplier selection can be defined as the process by which organizations score and evaluate a range of alternative suppliers to choose the best possible one who can provide superior quality of raw materials at cheaper rate and lesser lead time. It is a decision making process with multiple trade-offs between various conflicting criteria which in turn helps the organizations identify the suitable suppliers that would establish a robust supply chain assisting in maintaining a competitive edge. The main objective of supplier selection is thus focused on reducing purchase risk, maximizing overall value to the organization, and developing closeness and long-term relationships between the suppliers and the organization. In this paper, while selecting the most suitable supplier for gearboxes in an Indian iron and steel industry, assessments of three decision makers on the performance of five candidate suppliers with respect to five evaluation criteria are first aggregated using rough numbers. The definitive distances of those rough numbers are then treated as the inputs to a 25 full-factorial design plan with the corresponding multi-attributive border approximation area comparison (MABAC) scores as the output variables. Finally, a design of experiments (DoE)-based metamodel is formulated to interlink the computed MABAC scores with the considered criteria. The competing suppliers are ranked based on this rough-MABAC-DoE-based metamodel, which also easies out the computational steps when new suppliers are included in the decision making process.
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Thomas, Rodney W., Brian S. Fugate, Jessica L. Robinson, and Mertcan Tasçioglu. "The impact of environmental and social sustainability practices on sourcing behavior." International Journal of Physical Distribution & Logistics Management 46, no. 5 (June 6, 2016): 469–91. http://dx.doi.org/10.1108/ijpdlm-02-2015-0041.
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Purpose – The purpose of this paper is to make an initial attempt to understand if environmental and social sustainability practices of suppliers influence the buying decision and ultimate supplier selection in a purchasing organization. Design/methodology/approach – In order to test the effects of sustainability on sourcing decisions, this research utilizes two scenario-based behavioral experiments grounded in a transportation carrier selection context. Findings – Two scenario-based experiments with managerial participants were conducted and results suggest that environmental and social aspects of sustainability are indeed relevant sourcing considerations that impact both economic and relational aspects of exchange relationships. These sustainability aspects enable carriers to differentiate themselves in a highly commoditized market. Originality/value – Extant research advocates for sourcing organizations to take an active role in selecting sustainable suppliers. However, little is known about how supplier sustainability performance impacts sourcing decisions and supplier selection. This research addresses this gap in the literature and explores the effects of price, environmental, and social sustainability on purchase intentions and trust formation in a transportation carrier selection context.
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Pomponi, Joseph Philip, Henry J. Quesada, Robert Smith, and Joseph Loferski. "Factors Behind Construction Companies Wood Products Purchasing Decisions: Supplier Market Impact." Forest Products Journal 71, no. 3 (May 1, 2021): 262–74. http://dx.doi.org/10.13073/fpj-d-21-00025.
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Abstract Companies in the construction industry have a wide range of suppliers to choose from to meet their building material needs. Local (in-state) suppliers within key southern states in the United States face challenges gaining market share within the construction sectors. Construction companies often outsource their purchase of wood products from a different state or country, which adversely affects the local economy as a result of loss of revenue. However, if companies were limited to in-state supply it would affect trade across states and countries; but the focus was to improve local wood products supplier market impact. Companies within the states of Georgia, Texas, Oklahoma, South Carolina, Florida, and Virginia were interviewed by phone and in person to determine how companies chose wood product suppliers and what factors affected their purchasing decisions. Key factors included cost, quality, delivery, flexibility, location, relationship, and payment options. A survey of construction companies was conducted after the interviews were concluded. Important factors highlighted by responses included cost, quality, relationship, and lead time in choosing a supplier. Suppliers were asked to differentiate their products using information the construction companies highlighted as factors they emphasized. In-state wood product suppliers have an opportunity to gain market share within the construction industry using the factors those construction companies favored in interviews and survey results.
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Joung, Hyun-Mee. "Fast-fashion consumers’ post-purchase behaviours." International Journal of Retail & Distribution Management 42, no. 8 (August 5, 2014): 688–97. http://dx.doi.org/10.1108/ijrdm-03-2013-0055.
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Purpose – The purpose of this paper is to explore fast-fashion consumers’ post-purchase behaviours and examine relationships among fast-fashion purchase, disposing, hoarding, participation in recycling, and environmental attitudes. Design/methodology/approach – A survey questionnaire was developed and a total of 335 college students completed it in a classroom setting. Of the data collected, 274 students who purchased fast-fashions were used for this study. Descriptive statistics were used to summarize the data and Pearson correlations were conducted to examine relationships among the variables. Findings – Results of Pearson correlations indicated that fast-fashion purchase was positively related to disposing and hoarding, but negatively related to participation in recycling. Apparel hoarding was positively related to recycling, but no relationships were found between environmental attitudes and any of the following: fast-fashion purchase, disposing, hoarding, or participation in recycling. Practical implications – Fast-fashion suppliers should encourage consumers’ participation in recycling and should take responsibility for collecting their post-purchase products. Originality/value – This paper provides important contributions to the literature about fashion retailing/marketing and post-purchase behaviours. Although young fashion-oriented consumers easily purchase and dispose of trendy and cheap fast-fashions, little is known about their post-purchase behaviours. Findings of this study showed that fast-fashion consumers had positive attitudes towards the environment, yet they did not participate in recycling. The finding implies that fast-fashion suppliers need to develop a culture to support sustainability of consumption.
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Moutaoukil, Fouad, Mohamed Amine M’barki, and Souad Boungab. "Le Pilotage De La Performance Des Fournisseurs Par Les Pratiques De Gestions De Chaine Logistique (Supply Chain Management) Et L’apport De L’audit Combine «Qualité-Logistique» « Cas De Renault Tanger»." European Scientific Journal, ESJ 14, no. 16 (June 30, 2018): 117. http://dx.doi.org/10.19044/esj.2018.v14n16p117.
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Based on the current economic environment of companies, with the focus on core business and the increasing use of outsourcing, a good relationship management with suppliers is very crucial to increase the performance of the companies. Since the rate of purchases in the value added of the product keeps increasing, suppliers who are considered as partners have a significant role to play. This situation poses the problem of managing the customer-supplier relationship because a greater part of the performance depends on suppliers and the service providers. Due to these observations, there is the need for companies to secure their supply chain, especially in terms of QCD (Quality, Cost and Delay). The control of these three elements is a solid asset that is used to remain competitive and to keep their strategic stake in the logistics chain. The SCM practices related to supplier management are defined as a set of activities within an organization to ensure an effective supply chain management. This paper focuses on exploring the best practices in term of supplier management used to ensure high performance in the automotive sector in Morocco. In other words, the objective of this research is to assess the actual state and the perspectives for applying a security approach and an appraisal of the suppliers’ performance, based on management practices and a combination of quality and logistics audits. This research contributes to the study of the link between the SCM practices and the performance based on a qualitative approach applied with a business case within the automobile manufacturer Renault Tanger in Morocco.
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Teo, Carla Rosane Paz Arruda. "The partnership between the Brazilian School Feeding Program and family farming: a way for reducing ultra-processed foods in school meals." Public Health Nutrition 21, no. 1 (August 30, 2017): 230–37. http://dx.doi.org/10.1017/s1368980017002117.
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AbstractObjectiveTo evaluate the profile of food acquisition in the National School Feeding Program according to the extent and purpose of food processing in three municipalities of southern Brazil during the implementation period of Law 11.947/2009.DesignDescriptive cross-sectional study. Data for 2008–2010 involved quantities, prices and types of suppliers for food items purchased. In total, 1529 purchases were analysed. The items were classified into the following groups: G1 (unprocessed/minimally processed), G2 (culinary ingredients), G3 (processed), G4 (ultra-processed). Quantities of purchased foods were converted into energy and average prices ($US/4184 kJ (1000 kcal)) were calculated. The proportion of each food group in total purchases was expressed as both a percentage of total energy and a percentage of total expenditure. Data analysis was carried out in Stata version 12.1.SettingThree municipalities in southern Brazil.ResultsRelative contribution to total energy purchased was high for G1 (49·8 %; G2, 23·8 %; G3, 4·5 %; G4, 21·8 %). Among acquisitions from family farming, G1 represented 51·3 % of the total energy purchased; G2, 9·9 %; G3, 19·7 %; G4, 19·0 %. Total cost was as follows: G1, 61·6 %; G2, 3·9 %; G3, 18·5 %; G4, 16·0 %. Prices for food products from family farms were consistently higher. Average price from family farms was 1·3; from conventional suppliers, 0·9.ConclusionsThe implementation of Law 11.947/2009 produced a positive effect on the regional profile of food purchases for the School Feeding Program. However, there is still considerable potential to promote health by strengthening relationships between family farming and school feeding.
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Puspitasari, Nia Budi, and Vera Febriani. "Integration of the AHP-TOPSIS Approach in Material Supplier Selection." E3S Web of Conferences 517 (2024): 06005. http://dx.doi.org/10.1051/e3sconf/202451706005.
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A medium-scale manufacturing company that produces various kinds of stainless furniture products does not have clear criteria for supplier selection. Additionally, there is no long-term relationship and the purchasing method involves selecting the supplier with the best offer (spot purchase). Materials have been delayed several times, resulting in cost overruns that impact both additional time and production. The delay is caused by the unavailability of the ordered raw materials from the supplier, leading to production delays and posing a risk of customer order fulfilment delays. Therefore, there is a need to identify the best supplier capable of meeting the company’s requirements. The purpose of this research is to determine the optimal supplier for critical materials using the AHP-TOPSIS method. The supply positioning model is employed to categorize materials and formulate procurement recommendations by considering two dimensions, there are supply risk, and expenditure. The TOPSIS method is used to identify the best alternative supplier, leading to supplier A being ranked with the highest level of preference, followed by suppliers B and C. Alternative strategies for procuring critical materials can include reducing supply risks, establishing long-term partnerships, and implementing partnership contracts.
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Ho, Chien-Ta, and Chung-Lun Wei. "Effects of outsourced service providers’ experiences on perceived service quality." Industrial Management & Data Systems 116, no. 8 (September 12, 2016): 1656–77. http://dx.doi.org/10.1108/imds-01-2016-0015.
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Purpose The purpose of this paper is to propose a framework to examine experiences of an information technology/information systems (IS) outsourcing service supplier as a signal of perceived service quality and to consider the moderating effects of information asymmetries and signal credibility. Design/methodology/approach Drawing on signaling theory, the paper integrates past experiences of an outsourcing service supplier, information asymmetries, signal credibility, perceived service quality, and purchase intention into a model. Questionnaires were collected in Taiwan, and partial least-squares technique was employed to test the model. Findings The results indicate that past experiences of an IS outsourcing supplier affect perceived service quality, which subsequently influences positively the intention to purchase IS outsourcing services. In addition, signal credibility moderates the relationship between the provider’s past experiences and perceived service quality, though information asymmetries do not have significant effect on the hypothesized moderating relationship. Originality/value This research enriches the extant literatures in signaling theory by demonstrating the few-mentioned IS outsourced suppliers’ experiences as a quality signal as well as in outsourcing contexts with signaling perspectives. The empirical findings validate the importance of dissemination and investment of past experiences for IS provider companies and give a cue of utilizing providers’ experiences to alleviate uncertainty when assessing IS service quality and purchasing outsourcing services for client companies.
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Saraswati, Docki, Rahmi Maulidya, and Mira Kurniasari. "Penentuan Ukuran Lot Gabungan Untuk Pembeli Tunggal Dan Pemasok Tunggal Mempergunakan Pendekatan Vendor Managed Inventory-Consignment (VMI-C)." JURNAL TEKNIK INDUSTRI 1, no. 1 (March 20, 2011): 34–44. http://dx.doi.org/10.25105/jti.v1i1.6992.
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In fullfilmen the needs of raw materials partially, the buyer determines the amount of raw material ordered and the supplier send the appropriate amount of raw materials are ordered. These relationships often lead to a mismatch of needs raw materials by the number of available raw materials suppliers in the inventory purchases that result in higher costs of raw materials and the total cost of inventory. Therefore there is need for a policy that can control the system in an integrated supply of raw materials. The study begins with the determination of lot size by the buyer. Furthermore, the determination of lot size is determined by the supplier with approaches vendor-managed inventory (VMI). In this case the supplier to supervise the inventory status of the buyer, so buyers do not need to make the ordering process. At VMI with consignment approach (VMI-C) the buyer is not burdened with the cost savings, due to the transfer of ownership of raw materials occurs when raw materials used in the production floor. Based on calculations with observational data obtained on an approach that VMI and VMI-C total cost of inventory buyers and suppliers can deliver better results than not applying both approaches.
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Dasmohapatra, Sudipta, and Ronalds W. Gonzalez. "Hardwood Lumber Buyer Purchase Attributes and Relationships with Suppliers." Forest Products Journal 60, no. 3 (May 2010): 266–72. http://dx.doi.org/10.13073/0015-7473-60.3.266.
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Ojochide, PETER Fred. "Investigating How Procurement Strategies Influence the Performance of Small and Medium-Sized Enterprises (SMEs)." International Journal of Advanced Research in Science and Technology 12, no. 11 (November 2023): 1160–67. http://dx.doi.org/10.62226/ijarst20231120.
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This study explores the impact that procurement methods have on small and medium-sized enterprises (SMEs), particularly those in the manufacturing industry. In this industry, achieving higher levels of competitiveness and long-term sustainability requires efficient procurement management. The study carefully examines the complex relationship between SME performance and their procurement methods using a regression-based methodology. Quantitative information is methodically collected using carefully designed questionnaires, with an emphasis on important areas including information technology integration, supplier selection, and ethical purchasing. The study's conclusions highlight how different procurement strategies have a significant impact on SMEs' performance and highlight how important they are to raising service standards. Specifically, the study shows information technology as a vital factor contributing to enhanced service quality, demonstrating a statistically significant and favorable association. Furthermore, it has been discovered that a business's efficiency can be significantly impacted by the proper selection of suppliers. This study provides SME managers with insightful recommendations in light of these findings. They are urged to make strategic investments in information technology, which can improve data management, automate procedures, improve communication, and streamline operations, all of which can result in higher service quality and productivity. SME managers should also place a high priority on establishing and maintaining strong relationships with dependable suppliers who offer premium materials and components, given the critical relevance of supplier selection. This will have a direct impact on the final product's overall quality. Managers should give ethical issues top priority while making purchases in order to promote a responsible and ethical image.
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Liem, Nguyen Thanh, Nguyen Vinh Khuong, and Nguyen Thi Canh. "Buyer–Supplier Contract Length and the Innovation of Supplier Firms." Journal of Open Innovation: Technology, Market, and Complexity 6, no. 3 (July 24, 2020): 52. http://dx.doi.org/10.3390/joitmc6030052.
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The relationship with customers has important implications for operating decisions as well as firm performance. One important aspect of the supplier–buyer relationship is the contract duration, and how this factor is likely to affect firm investments has been under-researched. This study aims to investigate whether corporate innovation is linked to the maturity of contracts between suppliers and buyers. Using a sample of 1516 manufacturing firms in Vietnam for the period of 2014 to 2018, we find that longer-term contracts are positively related to firm propensity of innovation. However, only contracts with foreign purchasers have this characteristic, confirming the supportive role of foreign partners in uplifting the technology for domestic suppliers in a developing country. Interestingly, longer contracts do not tend to facilitate firm innovation or raise the aimed level of newness for firms with very long contracts compared with those that have short-term contracts. This is consistent with the agency cost theory. These findings are robust to different specifications and econometric approaches. Based on the findings, implications are provided to manage the relationship with customers more efficiently.
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Taghipour, Atour, Moein Khazaei, Adel Azar, Ali Rajabzadeh Ghatari, Mostafa Hajiaghaei-Keshteli, and Mohammad Ramezani. "Creating Shared Value and Strategic Corporate Social Responsibility through Outsourcing within Supply Chain Management." Sustainability 14, no. 4 (February 9, 2022): 1940. http://dx.doi.org/10.3390/su14041940.
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One way to develop local clusters is to strengthen those clusters by using outsourcing to conduct strategic social responsibility, or in other words, to create shared value, which is a win-win strategy for the buyer, supplier, and society and the best and most viable alternative to traditional corporate social responsibilities. In the leading research, a model for decision-making within the supply chain has been developed for purchasing based on shared value creation, long-term relationship management, and purchasing strategies. The research consists of two strategic mathematical models, using goal programming, and then is solved by a meta-heuristic algorithm. Potential outsourcing companies are assessed and then clustered according to their geographic locations in the decision-making process. One (or several) cluster(s) was selected among clusters based on knowledge and relationship criteria. Besides, in the primary mathematical model, the orders in different periods and the selection of suppliers are determined. In this model, in addition to optimizing the cost, the dispersion of purchases from suppliers is maximized to increase relationships and strengthen all members of the cluster. Maximizing the distribution by converting a secondary objective function to goal-programming variables transforms the multi-objective model into a single-objective model. In addition to economic benefits for buyers and suppliers, this purchasing plan concentrates on strengthening the local industrial cluster, fostering employment and ease of recruitment for human resources, accessing more infrastructures and technical support facilities, developing an education system in the region, and assisting knowledge-based enterprises with development.
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Amengual, Matthew, Greg Distelhorst, and Danny Tobin. "Global Purchasing as Labor Regulation: The Missing Middle." ILR Review 73, no. 4 (December 26, 2019): 817–40. http://dx.doi.org/10.1177/0019793919894240.
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Do purchasing practices support or undermine the regulation of labor standards in global supply chains? This study offers the first analysis of the full range of supply chain regulatory efforts, integrating records of factory labor audits with purchase order microdata. Studying an apparel and equipment retailer with a strong reputation for addressing labor conditions in its suppliers, the authors show that the retailer persuaded factories to improve and terminated factories with poor labor compliance. However, the authors also find that purchase orders did not increase when labor standards improved. If anything, factories whose standards worsened tended to see their orders increase. Contrary to the conventional wisdom, this “missing middle” in incentives for compliance appears unrelated to any cost advantage of noncompliant factories. Instead, lack of flexibility in supplier relationships created obstacles to reallocating orders in response to compliance findings.
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Doney, Patricia M., and Joseph P. Cannon. "An Examination of the Nature of Trust in Buyer–Seller Relationships." Journal of Marketing 61, no. 2 (April 1997): 35–51. http://dx.doi.org/10.1177/002224299706100203.
Full textAbstract:
The authors integrate theory developed in several disciplines to determine five cognitive processes through which industrial buyers can develop trust of a supplier firm and its salesperson. These processes provide a theoretical framework used to identify antecedents of trust. The authors also examine the impact of supplier firm and salesperson trust on a buying firm's current supplier choice and future purchase intentions. The theoretical model is tested on data collected from more than 200 purchasing managers. The authors find that several variables influence the development of supplier firm and salesperson trust. Trust of the supplier firm and trust of the salesperson (operating indirectly through supplier firm trust) influence a buyer's anticipated future interaction with the supplier. However, after controlling for previous experience and supplier performance, neither trust of the selling firm nor its salesperson influence the current supplier selection decision.
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Ulutaş, Alptekin, Ayşe Topal, Dragan Pamučar, Željko Stević, Darjan Karabašević, and Gabrijela Popović. "A New Integrated Multi-Criteria Decision-Making Model for Sustainable Supplier Selection Based on a Novel Grey WISP and Grey BWM Methods." Sustainability 14, no. 24 (December 16, 2022): 16921. http://dx.doi.org/10.3390/su142416921.
Full textAbstract:
Supplier selection is an important task in supply chain management, as suppliers have a vital role in the success of organisations in a supply chain. Sustainability has emerged as a solution to decreasing resources and increasing environmental and social problems in the past few decades. It has been applied to various industrial operations, one of them is supplier selection, to mitigate unwanted effects in the future. Sustainable supplier selection is a complicated multi-criteria decision making problem, including several criteria from economic, environmental, and social perspectives. To deal with subjective judgements of decision makers, fuzzy and grey methods are widely used in multi-criteria decision making, In the case of small, limited, and incomplete data, the grey theory provides satisfactory results, compared to fuzzy methods. Therefore, this study is an integrated method including grey Best-Worst Method (BWM) and grey Weighted Sum-Product (WISP) for choosing the most sustainable supplier for a textile manufacturer, which includes three main criteria and twelve sub-criteria. According to the result of the proposed model, the supplier with the best performance was determined to be the supplier with the SP2 coded. The results of the developed model were shown to the experts, and the accuracy of the results was confirmed. According to the experts, a higher amount of product can be purchased from the supplier with the SP2 code, and a tighter relationship can be worked with this supplier. The contributions of this study are: (1) Develop a new grey MCDM model called Grey WISP. (2) Create a new integrated MCDM model with grey theory, BWM, and WISP methods that can be applied to assess supplier sustainability using this hybrid model. The proposed model can be used not just for selecting sustainable suppliers, but also for any other decision problems that have multiple criteria and alternatives. The findings suggest that the Grey WISP method achieved accurate results.
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Lavanpriya, C., V. Muthukumaran, and P. Manoj Kumar. "Evaluating Suppliers Using AHP in a Fuzzy Environment and Allocating Order Quantities to Each Supplier in a Supply Chain." Mathematical Problems in Engineering 2022 (July 13, 2022): 1–13. http://dx.doi.org/10.1155/2022/8695983.
Full textAbstract:
The most challenging task in the supply chain is selecting the appropriate supplier, and it has a great influence on industry productivity growth. Because of the large budget allotted to raw materials, supplier selection is a critical issue for the industry’s financial status. The right supplier in the industry drastically reduces problems throughout the supply chain. The several managers of a company were interviewed, and the most essential criteria considered by the managers when choosing their supplier firms were identified. In this study, Fuzzy-AHP and goal programming are combined to identify suitable suppliers and allocate orders in the supply chain. The mathematical models developed the goals of minimizing periodic budget, minimizing defect rate, maximizing the total value of purchase, and maximizing demand. To reach the desired values of periodic goals, the multiobjective multi-integer linear programming model is presented. A mathematical example is offered to show the effectiveness of suggested method. The Archimedean goal programming method is used to solve these multiple periods of single products within the Lingo 18.0 software package. Multiple period demand allocations to suppliers are calculated as X11 = 9000, X12 = 7800, X13 = 7900, X21 = 3434.9, X22 = 5098, X23 = 6002.56, X31 = 100, X32 = 100, and X33 = 100. All the target values of budget, defective rate, and demand are achieved for all periods except the total values of purchasing. The results are subjected to sensitivity analysis. It will help a manufacturer for selecting a suitable supplier to allocate the order for maximizing the profit, improving the quality of product, enhancing the supplier buyer relationship, strengthening the supply chain, reducing the risk of purchasing decision, and improving customer satisfaction. Therefore, the supply chain is effective to supply the continuity of products.