Journal articles on the topic 'Supplier-purchase relationship'
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Murfield, Monique Lynn, and Wendy L. Tate. "Buyer and supplier perspectives on environmental initiatives." International Journal of Logistics Management 28, no. 4 (November 13, 2017): 1319–50. http://dx.doi.org/10.1108/ijlm-06-2016-0138.
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Purpose The purpose of this paper is to examine managerial perspectives in both buyer and supplier firms implementing environmental initiatives in their supply chains, and explore the impact of environmental initiatives on buyer-supplier relationships. Design/methodology/approach A qualitative, grounded theory approach is used as the methodological approach to this research, including 15 in-depth interviews with managers from buyer and supplier firms implementing environmental initiatives in their supply chains to gain multiple perspectives of the buyer-supplier relationships. Findings The results suggest that implementing environmental initiatives within the supply chain changes the buyer-supplier relationship from transactional to collaborative, shifting from a commodity-focused purchase to a more strategic purchase as environmental initiatives are implemented. Research limitations/implications Although both buyer and supplier perspectives were considered, matched dyads were not used; researchers should continue to provide a holistic perspective of the phenomenon with dyadic data. Additionally, the use of a qualitative research approach suggests a lack of generalizability of results, and therefore researchers should further test the propositions. Practical implications Implementing environmental initiatives within the supply chain may require different approaches to supply management and development for long-term success. Suppliers should recognize that the capability to implement environmental initiatives with their customers is a differentiator. The nuances involved in managing the implementation of environmental initiatives between firms can be better managed by collaboratively developing metrics specifically related to the environment. Originality/value Previous research in environmental supply chain management has examined drivers and barriers of implementing environmental initiatives with suppliers, but fails to address the relationship dynamics involved when implementing environmental initiatives between organizations. This research begins to fill that gap.
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Li, Xiaoping, Lijuan Xie, and Lan Xu. "Influence Factors of Online Shopping Food Quality Performance Considering the Relationship Quality." Journal of Electronic Commerce in Organizations 17, no. 2 (April 2019): 69–78. http://dx.doi.org/10.4018/jeco.2019040106.
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Most of the existing research relating to online shopping are focused on the analysis of customers' purchase intention and loyalty, but lack influencing factors on the quality performance of online shopping food. This article introduces the relationship quality, and constructs a model of relationship quality, logistics service quality, information sharing, supplier quality management and quality performance. This is done through an empirical study, taking 145 online food businesses as an example. At the same time, the relationship quality not only has an effect on the quality performance through information sharing, logistics service quality and supplier quality management, but also has an indirect effect on quality performance through information sharing and logistics service quality or information sharing and supplier quality management.
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Azadfallah, Mohammad. "Supplier Performance Prediction for Future Collaboration." International Journal of Business Analytics 4, no. 4 (October 2017): 48–59. http://dx.doi.org/10.4018/ijban.2017100103.
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Today, long-term relationship plays a vital role in supplier selection for supply chain management. The main reason is that long-term relationships can act as a mechanism for shifting the chains strategic focus from price to value and priorities long-term benefit over short-term gains. Since, in this paper we tried to address a method for optimal long-term alternative prediction and selection, focusing on purchase volume factor. For this, Markov chain model had been used and the final result showed improved effectiveness.
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ONESIME, OBOULHAS CONRAD TSAHAT, XIAOFEI XU, and DECHEN ZHAN. "A DECISION SUPPORT SYSTEM FOR SUPPLIER SELECTION PROCESS." International Journal of Information Technology & Decision Making 03, no. 03 (September 2004): 453–70. http://dx.doi.org/10.1142/s0219622004001197.
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Today's global business environment, characterized by unprecedented competitive pressures and sophisticated customers that demand speedy solution creates a bigger set of potential suppliers to evaluate and to choose from. To deal with the complexities of the supplier selection process, an integration of Quality Function Deployment (QFD), Analytical Hierarchy Process (AHP) and Preemptive Goal Programming (PGP) techniques is proposed. A QFD matrix is used to display the degree of relationship between each pair of requirement for suppliers and supplier evaluating criterion. This paper employs the AHP first to measure the relative importance weighting for each of the requirements in the QFD process. Secondly, it is used to assess the evaluating score for each of the candidate suppliers for each particular supplier-evaluating criterion. PGP is built to deal with some suppliers' constraints such that the total value of purchase (TVP) becomes maximum and the total cost of purchase (TCP) minimum.
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Ho, Chien-Ta, and Chung-Lun Wei. "Effects of outsourced service providers’ experiences on perceived service quality." Industrial Management & Data Systems 116, no. 8 (September 12, 2016): 1656–77. http://dx.doi.org/10.1108/imds-01-2016-0015.
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Purpose The purpose of this paper is to propose a framework to examine experiences of an information technology/information systems (IS) outsourcing service supplier as a signal of perceived service quality and to consider the moderating effects of information asymmetries and signal credibility. Design/methodology/approach Drawing on signaling theory, the paper integrates past experiences of an outsourcing service supplier, information asymmetries, signal credibility, perceived service quality, and purchase intention into a model. Questionnaires were collected in Taiwan, and partial least-squares technique was employed to test the model. Findings The results indicate that past experiences of an IS outsourcing supplier affect perceived service quality, which subsequently influences positively the intention to purchase IS outsourcing services. In addition, signal credibility moderates the relationship between the provider’s past experiences and perceived service quality, though information asymmetries do not have significant effect on the hypothesized moderating relationship. Originality/value This research enriches the extant literatures in signaling theory by demonstrating the few-mentioned IS outsourced suppliers’ experiences as a quality signal as well as in outsourcing contexts with signaling perspectives. The empirical findings validate the importance of dissemination and investment of past experiences for IS provider companies and give a cue of utilizing providers’ experiences to alleviate uncertainty when assessing IS service quality and purchasing outsourcing services for client companies.
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Munnukka, Juha, and Pentti Järvi. "The influence of purchase-related risk perceptions on relationship commitment." International Journal of Retail & Distribution Management 43, no. 1 (January 12, 2015): 92–108. http://dx.doi.org/10.1108/ijrdm-11-2013-0202.
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Purpose – Perceived risk is an intrinsic element of all organizational decision making and business relationships. It is closely interconnected with relationship commitment and strongly affects the buying decisions. Therefore, the organizations that best understand the risks perceived by their customers and hold the means that allow the customers to accommodate these risks, possess a significant competitive edge. The paper aims to discuss these issues. Design/methodology/approach – This research surveys 165 companies on purchase-related risk perceptions and tests the effects of three risk dimensions on relations commitment, and the effectiveness of procedural control on managing these risks. Moderation effect of buying situation is also tested. Structural equation modelling is used to test the conceptual model on data from Finnish companies. Findings – The participants in organizational buying experience three types of risks, product performance, personal psychological, and personal financial risks. Higher product performance and personal financial risks are found to decrease the customer’s commitment to the supplier, whilst higher psychological risks have a positive effect on relationship commitment. Procedural control is confirmed as an effective application in managing risks in organizational buying process. Buying situation significantly affects the model. Originality/value – The present study shows that purchase-related risk perception is a multidimensional construct which consist of both organizational and individual-level aspects. The authors also provide new insights into the effectiveness of procedural control on mitigating organizational risk perceptions in different buying situations.
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Onut, Semih, and Suleyman Tosun. "An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey." Journal of Applied Mathematics 2014 (2014): 1–14. http://dx.doi.org/10.1155/2014/283760.
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A supplier selection process mainly involves evaluation of different alternative suppliers based on different criteria. This process can be handled as a combination of the customer needs and the technical requirements. Also customers can be considered as the companies to purchase the suppliers’ technical expertise. Hence, this kind of relationship can be analyzed as a house of quality model typical of quality function deployment (QFD). This paper develops a supplier evaluation approach based on the analytic network process (ANP), QFD, and the technique for order performance by similarity to ideal solution (TOPSIS) methods to help an investment bank in Turkey as a real world application. Fuzzy logic is used to capture the vagueness in people’s verbal assessments. In the first phase, matrices used to define the importance of the supplier selection criteria and the technical requirements are calculated with the fuzzy ANP method. The technical requirements and the criteria are combined in the house of quality to evaluate the relationship between them. In the second phase, fuzzy TOPSIS is used to rank the suppliers based on the weighted criteria obtained from the first phase. The study was followed by the sensitivity analysis of the results.
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Yan, You, Zhao Dongmei, and Yang Weining. "Role of Platform, Supplier and Medium in Online Trust Formation." International Journal of Business Data Communications and Networking 15, no. 1 (January 2019): 58–70. http://dx.doi.org/10.4018/ijbdcn.2019010104.
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Research literature suggests that online trust and commitment are the core constructs in building a sustainable electronic commerce relationship. This article investigates the respective roles of the platform, supplier and medium in forming online trust, and determines whether these factors ultimately influence purchase intentions. It seeks to re-examine the trust model by McKnight and identifies how a trust model can be adapted in current business environments. A model is developed and tested by six constructs which have an impact on each other. Survey data from online platform customers (n = 386) are used to test the online trust hypotheses with structural equation modeling. As hypothesized, the results suggest that platform, supplier and medium have a positive relationship with online trust, and especially the platform has the highest positive impact. Among platform sub constructs, the web design, supplier rank and the privacy policy are crucial. After sale service, the company location and price strongly influence the supplier. For the medium sub constructs, 3rd party seals impact the medium more strongly than expert comments and consumer reviews. However, the medium has negative impact on behavioral intentions. The article identifies interesting differences between the original work by McKnight and the findings of this study, but basically concludes that the online trust theory applies to current electronic commerce market. Few studies have examined the role of platform, supplier and medium separately in forming online trust. This study divides platform and supplier into two separate constructs to meet the new market development. The modified model truly reflects the vibrant online platform environment and can provide better insight into managing the platform.
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Hudnurkar, Manoj, and Suhas Suresh Ambekar. "Framework for measurement of supplier satisfaction." International Journal of Productivity and Performance Management 68, no. 8 (November 11, 2019): 1475–92. http://dx.doi.org/10.1108/ijppm-09-2018-0336.
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Purpose The purpose of this paper is to design, develop, implement and validate a multi-criteria decision model for measuring supplier satisfaction through a case study. Design/methodology/approach A three-stage methodology was used to develop a framework to measure supplier satisfaction. The framework involved factors and Key Performance Indicators (KPIs) from literature and exploratory study. Further, using the framework, a multi-dimensional decision model to calculate Supplier Satisfaction Index was developed. The proposed decision framework was implemented as a real-world case study in an Indian manufacturing organization. Findings The study makes two major contributions: first, it develops a framework to measure supplier satisfaction using factors and KPIs suitable to the buyer organization; second, the model developed to calculate supplier satisfaction helps in understanding overall satisfaction of suppliers along with the level of satisfaction of each supplier. The model can also be used to suggest improvements to buyer organizations on specific factors and KPIs under each factor. Research limitations/implications Supplier satisfaction plays an important role in multinational companies (MNCs), so the sample of practitioners considered in this study is relevant. However, it is likely that the small sample size of only suppliers and companies selected solely from the Indian manufacturing MNCs may have introduced some bias. Practical implications A comprehensive framework for enhancing the relationship with suppliers will be instrumental in deciding, managing and improving the level of supplier satisfaction. Originality/value This approach provides purchase managers with the flexibility of selecting factors and KPIs at every level of analysis and also a single index to establish supplier’s satisfaction with a buyer company.
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Pomponi, Joseph Philip, Henry J. Quesada, Robert Smith, and Joseph Loferski. "Factors Behind Construction Companies Wood Products Purchasing Decisions: Supplier Market Impact." Forest Products Journal 71, no. 3 (May 1, 2021): 262–74. http://dx.doi.org/10.13073/fpj-d-21-00025.
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Abstract Companies in the construction industry have a wide range of suppliers to choose from to meet their building material needs. Local (in-state) suppliers within key southern states in the United States face challenges gaining market share within the construction sectors. Construction companies often outsource their purchase of wood products from a different state or country, which adversely affects the local economy as a result of loss of revenue. However, if companies were limited to in-state supply it would affect trade across states and countries; but the focus was to improve local wood products supplier market impact. Companies within the states of Georgia, Texas, Oklahoma, South Carolina, Florida, and Virginia were interviewed by phone and in person to determine how companies chose wood product suppliers and what factors affected their purchasing decisions. Key factors included cost, quality, delivery, flexibility, location, relationship, and payment options. A survey of construction companies was conducted after the interviews were concluded. Important factors highlighted by responses included cost, quality, relationship, and lead time in choosing a supplier. Suppliers were asked to differentiate their products using information the construction companies highlighted as factors they emphasized. In-state wood product suppliers have an opportunity to gain market share within the construction industry using the factors those construction companies favored in interviews and survey results.
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Kwiatek, Piotr, Zoe Morgan, and Marsela Thanasi-Boçe. "The role of relationship quality and loyalty programs in building customer loyalty." Journal of Business & Industrial Marketing 35, no. 11 (March 23, 2020): 1645–57. http://dx.doi.org/10.1108/jbim-02-2019-0093.
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Purpose Despite the abundance of B2B loyalty programs (LPs), the research on their interplay with relationship marketing is scarce. The purpose of this paper is to investigate a LP (a relational practice) on a transactional business market to test if and how a B2B LP affects relationship outcomes. Design/methodology/approach The study is based on dyadic research in a multi-theory framework. Data were collected from 200 small and medium enterprises that purchase office supplies from a company and merged with the company’s internal records.The formative-reflective measurement model is estimated using structural equation modeling – partial least squares (SEM-PLS). Findings Relationship quality (RQ) directly affects sales and customer share of wallet. The effect is strengthened by customer activity in a LP. RQ results directly in a longer tenure and willingness to recommend only for members of a LP. Research limitations/implications RQ is driven mainly by customer’s evaluation of prior experience with a supplier, while a LP is based on a forward-looking promise of a reward. The results of the study point to the level of customers’ activity in a LP as a boundary condition of the program’s efficacy. Practical implications RQ affects both attitudinal and behavioral outcomes but through distinct mechanisms. Once a supplier is a preferred one, LP membership strengthens the attitudinal outcome of a relationship. The effect of RQ on company performance is magnified by the level of customer activity in a LP but not by the membership status. Originality/value The theoretical framework integrates transaction costs, relational contract and relational exchange theories to investigate a LP on a transactional market. The study adds to the scant literature on LPs in business-to-business and provides evidence for similarities and differences in comparison to consumer research.
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Jorge, Lozano, Saenz-Diez Juan Carlos, Martinez Eduardo, Jimenez Emilio, and Blanco Julio. "Integration of the SMED for the improvement of the supply chain management of spare parts in the food sector." Agricultural Economics (Zemědělská ekonomika) 63, No. 8 (August 4, 2017): 370–79. http://dx.doi.org/10.17221/69/2016-agricecon.
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The Single Minute Exchange of Die (SMED) methodology is well-known. A great variety of studies in the field of manufacturing and production process use it, but there are few applications of this methodology in the area of the supply chain management. In the paper, the philosophy of the SMED methodology is applied to the part of the supply chain that includes the spare parts and fixtures in the food sector. This involves studying the relationship with the supplier of the installation of spare parts and fixture on the machine. The study shows how the spare parts management has several phases: the coordination and purchase of the spare parts to the supplier, the storage of these spare parts, the coordination of these spare parts and the scheduled maintenance, and the installation of these spare parts on the machine. The implantation of the developed working methodology has obtained a relevant improvement in the coordination and management of the spare parts. In such a way, that storage time has been reduced (inside the company’s storages) and the performance has been increased, focusing on and detailing the maintenance task and scheduling the available resources.
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Sinaga, Bahrain Boru. "Analisis Sistem Rantai Pasok Pt. Semen Gresik (Persero) Tbk." Jurnal Optimasi Sistem Industri 10, no. 1 (April 30, 2011): 105. http://dx.doi.org/10.25077/josi.v10.n1.p105-112.2011.
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The cement industry is an industry that requires a supply chain system is structured and well organized, it is influenced by several things, namely the level of demand for raw materials (raw material), resources, production processes, scheduling, transportation, supplier, allocation, distributors, retailers, product until they reach the consumer. This paper discusses the supply chain system on PT. Semen Gresik ranging from an overview of the company, Aggregate planning, process and production scheduling and logistics of PT Semen Gresik and supply chain management to pursue the relationship and coordination between the processes of other firms in the business pipelines, ranging from suppliers to give priority to current customers as well goods between the company, since most upstream to most downstream. The decision to determine the transportation used to distribute the products is very important. Selection of transport strategy used to obtain the type of transport that provides a fast time in the distribution is done by comparing the transport strategy transport using trucks and trains. Stages of the bidding process conducted by the company Semen Gresik to the winning vendor specified delivery of bidder list, create request for quotation, quotation maintain vendor, price comparison, process purchase order, payments, and evaluation. Keywords : Supply chain, logistics, strategy, supplier
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Rucha, Kingsford M., and Amina Nassor Abdallah. "Effect of Supplier Relationship Management on Humanitarian Supply Chain Performance at the World Food Programme in Somalia." European Scientific Journal, ESJ 13, no. 16 (June 30, 2017): 250. http://dx.doi.org/10.19044/esj.2017.v13n16p250.
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The study sought to unfold the relationship between Supplier Relationship Management on supply chain in humanitarian organizations which is often difficult because of the multi-groups involved (military, government, Non-governmental Organizations). In humanitarian organizations the “customer” is the donor or supplier of goods. The study was conducted at the World Food Programme (WFP) which started operating in Somalia in 1967 and focusing on rural agricultural development and school feeding projects. At the onset of WFP operations, the conflict escalated and the humanitarian needs expanded as well. Today the WFP Somalia goal is to address basic food needs, strengthen coping mechanisms and support the efforts to achieve food security of vulnerable Somalis. The organization has its regional office in charge of operations and supply chain in Nairobi as well as the Somalia liaison office. There are rare studies focusing on supply chain relationship among humanitarian organizations particularly on the challenges of getting supplies on time due financial and other supply chain constraints. This is the gap this study sought to address. In order to achieve the objectives, the population of the study was the WFP employees (senior and the supply chain staff) in both the regional and the liaison office and the WFP food suppliers based in Nairobi. The sample comprised of 87 WFP employees and 7 personnel from the WFP food supplier family. Data was collected from 63 respondents who filled and returned the questionnaires representing a response rate rate of 72%. Multiple regression analysis was used to analyse the data collected in order to meet the objectives of the study. The results revealed that WFP continuously trains employees from the supply chain department and has mechanisms for ensuring suppliers conform to quality standards. It was also found that ICT is used in the execution and management of purchase orders. On WFP humanitarian supply chain performance, results indicated that WFP Somalia delivers defect free food supplies to beneficiaries by working closely with the internal staff and the logistics operators. The study recommends that WFP’s management should begin rewarding suppliers who share information for effective supply chain management. The organization should not only have multiple supply tiers but should also be well vast with each tiers risk profile to enable the organization mitigate any unforeseen events that may affect delivery of supplies especially during emergencies.
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Oe, Hiroko, and Yasuyuki Yamaoka. "Consumer perceptions of corporate social responsibility and its relationship with consumer behaviour: Scale development and validation in an emerging market context." Journal of Customer Behaviour 19, no. 3 (November 30, 2020): 202–25. http://dx.doi.org/10.1362/147539220x16003502334208.
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This study aims to develop a conceptual framework on consumers' perceptions of corporate social responsibility (CPCSR) and the impacts of this on three types of consumer behaviour: company evaluation, company identification, and purchase intention. A quantitative method was applied in this study. Structural equation modelling was performed on 401 samples attained from a survey conducted in Turkey to verify the proposed analytical model, with seven dimensions of CPCSR and three dimensions of consumer behaviour based on the perceptions of corporate social responsibility (CSR).<br/> The dimensions of the model are all validated with Turkish consumers' perceptions. The results indicate that CPCSR can be explained and validated by the following seven dimensions: employee, customer, environment, community, societal, supplier, and shareholder factors. It is also validated that consumer behaviour in response to CPCSR can be measured by three dimensions: company evaluation, company identification, and purchase intention. As a holistic model, the proposed framework has been approved with the Turkish consumers' dataset. However, it has been found that CPCSR does not have a big impact on consumers' behaviour; the results of this study show that CPCSR has a weaker impact on consumers' CSR behaviour.<br/> While investigation into issues of CSR in emerging markets is essential for twenty-first-century business ethics, the research theme of this study is how to support and guide consumers to be more proactive and responsive to CSR concepts. The validated and proposed model with practical dimensions can assist businesses to assess CPCSR relative to its impact on consumer behaviour.
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Ampountolas, Apostolos. "Peer-to-peer marketplaces: a study on consumer purchase behavior." Journal of Hospitality and Tourism Insights 2, no. 1 (April 29, 2019): 37–54. http://dx.doi.org/10.1108/jhti-05-2018-0028.
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PurposeThe online travel environment continues to expand as the numerous peer-to-peer (P2P) marketplaces that comprise the “sharing economy” have also multiplied and expanded, resulting in a move from the traditional hospitality industry to a new digital ecosystem. The purpose of this paper is to examine the effects of different antecedents and the relationships between benefit factors. It does so by simulating the behavior that leads to consumer loyalty and repurchase intentions within a P2P marketplace transaction.Design/methodology/approachThe analysis is based on survey data from 456 respondents located in different regions, collected via a web-based survey questionnaire. A two-step approach employing confirmatory factor analysis, followed by structural equation modeling, was conducted to evaluate the measurement and structural models, as recommended by Anderson and Gerbing.FindingsThe findings of this study partially confirm the relationship between benefit factors (monetary, hedonic and location benefits) and consumer repurchase intentions. The benefit factors display a positive influence on consumer satisfaction, which mediates the relationship between loyalty and repurchase intentions. Hence, the study contributes to scholarly efforts to better understand why consumers choose to purchase through P2P platforms.Practical implicationsThe findings of this study can provide P2P intermediaries and hosts with the empirical evidence of consumer behavioral changes. Nowadays, in practice, consumers have the ability to compare products and offers. As such, for a consumer to remain loyal to a particular supplier, the offer must satisfy the service and experience that the consumer has in mind, as many alternative offers exist.Originality/valueThis study seeks to identify the behavioral factors that cause even loyal consumers to move from the traditional hospitality industries to P2P platforms, despite the probability of losing any loyalty benefits gained in the traditional industries.
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Serrano-Arcos, María del Mar, Raquel Sánchez-Fernández, and Juan Carlos Pérez-Mesa. "Analysis of Product-Country Image from Consumer’s Perspective: The Impact of Subjective Knowledge, Perceived Risk and Media Influence." Sustainability 13, no. 4 (February 18, 2021): 2194. http://dx.doi.org/10.3390/su13042194.
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Limited research has empirically explored the antecedents that explain product-country image in the context of international marketing. This topic is particularly important as consumers’ concerns about sustainability and the country of origin are relevant factors influencing purchase decisions relating to foreign products. This study addresses the gap by developing a causal relationship model to explain which are the main determinants of how consumers perceive product-country image on the basis of key aspects that define sustainability (environmental, social, quality/safety, and economic factors). This research is focused on the Spanish horticultural sector, Europe’s leading fresh produce supplier, which has historically experienced major crises that have affected its image abroad. The model is tested by using PLS-SEM on a sample of 303 consumers in Germany, one of the main destination markets of Spanish horticultural products. The results indicate that consumers’ subjective knowledge about image crises of the country and its products/services and consumers’ perceived risk of these products and information sources (organic and induced image) influence the formation of product-country image. The results have implications in the design of marketing campaigns and in the improvement of sustainable strategies for international companies.
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Fandos-Roig, Juan Carlos, Javier Sánchez-García, Sandra Tena-Monferrer, and Luis José Callarisa-Fiol. "Does CSR Help to Retain Customers in a Service Company?" Sustainability 13, no. 1 (December 31, 2020): 300. http://dx.doi.org/10.3390/su13010300.
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The main aim of this paper is to analyze the influence of service companies’ corporate social responsibility (CSR) actions on final customer’s loyalty. A theoretical model of loyalty formation based on CSR was proposed and a sample of 1125 final customers of financial services in Spain was studied. Structural equation models were used to verify the hypothesized relationships. Based on the CSR theory oriented to stakeholders, this work justifies the direct and positive relationship between the perception of CSR actions in the shopping experience and customer trust. We also verified a positive indirect influence on loyalty. The services industry was chosen to conduct this research due to its own particularities (intangibility, inseparability, heterogeneity and perishability). As it is impossible to evaluate a service before its consumption, a high level of trust in the supplier will be necessary to motivate the purchase decision. We conclude that CSR becomes a key strategic asset for determining trust and loyalty among consumers. As major findings, we have verified the special importance of CSR in the services market. CSR improves customer trust in the service provider. Thus, this paper has significant managerial implications. Through CSR strategies, both the perception of the customer’s purchasing experience and trust can be enhanced, resulting in more loyal customers. As a limitation, this research was carried out among financial services. Further research should test the model across different industries and countries in order to determine the generalizability and consistency of the findings of this study.
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Hulevich, Y. N., and G. M. Nalivaiko. "Prospects for the use of IT for the selection and assessment of suppliers of materials and components." Doklady BGUIR 19, no. 5 (August 26, 2021): 61–69. http://dx.doi.org/10.35596/1729-7648-2021-19-5-61-69.
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The purpose of this work is to use information technology to help management decisions. The crux of the problem is the choice of suppliers of materials and components for mechanical engineering companies. Periodically, in the procurement process, suppliers should be assessed on a number of criteria. The importance of rating is due to the fact that in today's market there are a large number of suppliers of the same material resources. Purchase is made from the most competitive suppliers, constantly confirming their status as a reliable business partner. The company developed a method of evaluating suppliers based on the system of management of the bases of the bath Microsoft Office Access. MS Access works in the Windows operating environment and allows users to organize a local database (DB). The local Access database has its own tables, forms, reports and other DB facilities of the organization with a relatively small amount of data. With the help of the scoring method, suppliers are ranked by their level of reliability. The relationship is terminated with a supplier that does not meet the required level of reliability. In this way, management solutions for logistics of supply receive a tool to hang the efficiency and get good results of the enterprise, to achieve its market stability.
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Tabot Enow, Samuel, and Peter Kamala. "The accounts payable management practices of small, medium and micro enterprises in the Cape Metropolis, South Africa." Investment Management and Financial Innovations 13, no. 1 (March 4, 2016): 77–83. http://dx.doi.org/10.21511/imfi.13(1).2016.07.
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The purpose of this article is to investigate the accounts payable management practices of small, medium and micro enterprises (SMMEs) in the Cape Metropolis. The study is motivated by a lack of research on payable management practices of SMMEs in South Africa. Data are collected from a sample of 200 SMMEs by means of a closed-ended questionnaire and analyzed using descriptive statistics and inferential statistics. The findings of the study indicate that 70% of the sampled SMMEs purchase only on cash basis. Of the sampled SMMEs, 22% purchase on both cash and credit, while 8% purchase only on credit basis. Of those that purchase on credit, 72% pay their creditors promptly to take advantage of discount facilities. To manage their accounts payable, 52% of the SMMEs use computers. Only 43% settled accounts payable on the last day that the payment is due. The results further indicate that a lack of personnel and time are the main factors that inhibit the SMMEs from managing their accounts payable effectively. The above results suggest that SMMEs are inclined towards purchasing on cash or paying promptly when they purchase on credit, which could indicate that they had a lower bargaining power relative to that of suppliers who may have viewed these entities as risky ventures to which they were reluctant to extend credit terms. Based on the above findings, this study recommends that the SMMEs decision-makers be educated on the competitive advantages gained by buying on credit, most important of which are improving cash flow and building supplier relationship. In addition, the decision-makers may be trained, perhaps through Government intervention, on how to overcome the factors that inhibit them from managing their accounts payable effectively, by using computers. The Government may also provide guarantees to SMMEs’ suppliers to relax the credit terms extended to these entities. This study makes several original contributions to literature. It is the first study to investigate the accounts payable management practices of SMMEs in the Cape Metropolis. Entities whose management of accounts payable had up till now been neglected appeared in the prior research to their peril. Secondly, this study provides a unique insight into SMMEs management of their liquidity by focusing on their management of most immediate obligations (accounts payable), which are critical for these entities’ survival given their limited access to finance. The proposed study thus fills the gap in research on the accounts payable management practices employed by SMMEs in South Africa. Although various studies have been published on the accounts payable management practices on SMMEs in other countries, no study was found within the South African context. This study therefore contributes to the debate on the accounts payable management practices of SMMEs in a unique context of South Africa and inspires other researchers to investigate the same in other Metropolis in the country
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Mbango, Phineas, and Maxwell Agabu Phiri. "Customer satisfaction as a mediator between causes (trust and communication) and the outcome (customer loyalty) in business-to-business relationship marketing in the South African cement manufacturing industry." Journal of Governance and Regulation 4, no. 3 (2015): 79–88. http://dx.doi.org/10.22495/jgr_v4_i3_p8.
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Customer loyalty has become more relevant in the cement industry since the unbundling of the cartel system in 1994, the entrance of new competitors into the market and the effect of globalization. This study’s literature review reveals that there is limited published research in the Cement Industry, particularly in South Africa, which deals with customer loyalty management. The major objective of the study was to test satisfaction as a mediator between causes and outcome, the causes being trust and communication and the outcome being customer loyalty. The methodological approach followed was a survey and quantitative in nature. Data were collected from 362 major business-to-business cement customers throughout South Africa’s nine provinces using the face-to-face interview technique with self-administered questionnaires. The data collected in the empirical study were analysed using the structural equations modelling (SEM). The results show that in order to maintain customer loyalty, a cement supplier has to focus on strategies to build relationships on the basis of creating customer satisfaction and/or exceeding customer needs and wants. They also need to invest in enhancing customer trust and communication. Another important finding is that trust and communication have no direct effect on loyalty. Customer satisfaction is therefore the most important mediator as it leads to customer loyalty. Customer loyalty is crucial for business success in terms of repeat purchase, referrals (word-of-mouth marketing), retention and long-term profitability. There exists evidence from literature of an outcry for a need for future studies to examine causes and outcomes of satisfaction to specific industries. This study contributes to theory and practice by closing that gap, by providing a framework of causes and outcomes of satisfaction specifically aimed at the cement industry. Another contribution of this study is its examination of the sequential logic of causes and outcomes of satisfaction in business-to-business relationships in the cement industry. This study hopes to make a practical contribution in helping marketing managers of cement companies to come up with marketing strategies of ensuring customer loyalty
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Sutarmin, Akhmad Darmawan, Siti Nur Azizah, and Dadang Prasetyo Jatmiko. "An empirical evidence: supplier behavior in the natural materials of buyer – supplier relationship." Problems and Perspectives in Management 15, no. 1 (May 10, 2017): 158–65. http://dx.doi.org/10.21511/ppm.15(1-1).2017.02.
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This research is a case study belonging to the historical research. The data were taken from the Department of Natural Product Buying and Financial and Controlling XYZ CORP. XYZ CORP is a manufacturing enterprise and exporter of clove oil and its derivatives to the world with a market share of about 55% of the world market. This study aims to empirically examine and study the ethical behavior of suppliers in the ever-changing business environment. The analysis tool used is the Mann Whitney test with SPSS 17.0 software. Based on the survey results it was revealed that for natural raw materials, the average purchase price between the rainy season and the dry season does not differ significantly, but the cost of purchase in the dry season, and the rainy season varies significantly. In this study, the price does not affect the acquisition of raw materials purchased from suppliers. The results of this study also obtained empirical evidence that the trading patterns of natural raw materials are strongly influenced by the behavior or ethics of suppliers, in addition to weather factors or uncertain climate.
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Doney, Patricia M., and Joseph P. Cannon. "An Examination of the Nature of Trust in Buyer–Seller Relationships." Journal of Marketing 61, no. 2 (April 1997): 35–51. http://dx.doi.org/10.1177/002224299706100203.
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The authors integrate theory developed in several disciplines to determine five cognitive processes through which industrial buyers can develop trust of a supplier firm and its salesperson. These processes provide a theoretical framework used to identify antecedents of trust. The authors also examine the impact of supplier firm and salesperson trust on a buying firm's current supplier choice and future purchase intentions. The theoretical model is tested on data collected from more than 200 purchasing managers. The authors find that several variables influence the development of supplier firm and salesperson trust. Trust of the supplier firm and trust of the salesperson (operating indirectly through supplier firm trust) influence a buyer's anticipated future interaction with the supplier. However, after controlling for previous experience and supplier performance, neither trust of the selling firm nor its salesperson influence the current supplier selection decision.
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Suresh, M., and R. B. Arun Ram Nathan. "Readiness for lean procurement in construction projects." Construction Innovation 20, no. 4 (May 1, 2020): 587–608. http://dx.doi.org/10.1108/ci-07-2019-0067.
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Purpose The purpose of this paper is to identify, analyse and categorize the major factors affecting lean procurement (LP) in a construction project of a company in India using total interpretive structural modelling (TISM) approach. The readiness factors identified help the managers to recognize the areas that lack, i.e. purchase, stocks and receipts, and provide importance to the successful implementation of LP in those areas. This study further intends to examine the hierarchical interrelationships among the factors identified using dependence and driving power. Design/methodology/approach Ten factors were identified from literature review, and expert opinions were collected from the organization which is in construction phase in India. Scheduled interviews were conducted based on questionnaire survey in the organizations to identify the relevance of the relations among the factors. Matrix impact cross-multiplication applied to classification analysis uses dependence and driving power to understand the hierarchical relationship among the factors identified. Findings Results indicate that supplier selection is the key readiness factor for LP. The manager needs to concentrate more on readiness factors to formulate execution process of LP for the betterment of the construction project undergoing organization in India. The readiness factors help the manager to identify the target area for LP execution. Practical implications This study would be useful for researchers and practitioners to understand the readiness factors before starting the implementation process of LP in construction projects. The managers of companies undergoing construction project can use the outcome of the present study to implement LP in a competent way. Basing the priorities of attention on the ten readiness LP factors in the appropriate order of importance, as suggested by this study, can give project managers a more scientific basis in which to specify the level of attention required for each of the factors to implement readiness in LP. Originality/value The present study identifies the readiness factors related to LP, especially for construction project. None of the researchers have studied readiness factors of LP for organizations undergoing construction projects. This is the first attempt made to analyze the relationship between LP readiness factors and TISM approach in construction project organization.
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Eriksson, Kent, and Cecilia Hermansson. "Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?" International Journal of Bank Marketing 35, no. 3 (May 15, 2017): 472–94. http://dx.doi.org/10.1108/ijbm-09-2016-0130.
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Purpose Customer interactions with sellers change as social interactions in society change. The old dichotomy between transaction and relation exchange may no longer be valid as customers form relationships with sellers in new ways. It is against this background that the authors study how customers’ subjective perception of relational exchange appears in objectively defined transactional and relational exchange forms. The authors study one bank’s customers, and, based on objective bank records, the authors identify segments that behave as transactional and relational customers. The authors also identify a group of customers who are in between transactional and relational, and the authors call these interimistic relational, since they interact repeatedly with the bank in a short period of time. The paper aims to discuss these issues. Design/methodology/approach The authors study how subjective attributes of relational exchange differ in objectively defined transactional, interimistic, and relational customer groups. The authors use a large data set, consisting of a combination of survey and objective bank records for 90,528 bank customers. Findings Findings are that the old dichotomy between transaction and relation is no longer valid, since customers’ exchange behavior and perception of exchange do not match up when it comes to the transaction-relation dichotomy. The authors find empirical evidence for that the subjective relational attributes can be observed in objectively defined relational, interimistic, and transactional customer groups. Overall, subjective relational attributes are strongest in the objective relational group; they are weaker in the interimistic group. Relational attributes are weakest, but still present, in the transactional group. Practical implications The findings presented here suggest strong support for relationship marketing practice, since even customers who behave transactionally perceive that they have an element of relationship with the seller. The authors find that customers may behave in a relational, interimistic, and transactional way, but that they perceive themselves as more or less relational. The practical implication is that customer analysis should focus on exchange forms, and that it is essential to analyze how exchange changes, and how multiple exchange forms may be combined in customer behavior and perception. Social implications The social implications of this paper are that marketers should consider the exchange between customer and financial service supplier as more or less of a relationship, and more or less of a service. Financial service firm strategies and regulation of financial services should acknowledge that no financial service transaction is independent of the relationship between the financial service provider and the customer. It may seem so objectively, but subjectively, it is not. Originality/value The authors present a unique comparison of objective and subjective customer exchange. There are two contributions that come from this research. The first is that customers perceive themselves as partially relational, even though they behave transactionally. The other contribution is that the authors identified interimistic relational exchange (IRE) as an exchange form in between relational and transactional. IRE can potentially be very important for market research and practice, as it captures modern market behavior. In today’s world, consumers form their perceptions in a multitude of ways, and may therefore have relational attitudes and transactional behaviors. More research is needed into how consumer perceptions and behaviors relate to each other, and how it impacts consumer purchase of financial services.
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M. Lo, Sonia. "Effects of supply chain position on the motivation and practices of firms going green." International Journal of Operations & Production Management 34, no. 1 (December 20, 2013): 93–114. http://dx.doi.org/10.1108/ijopm-04-2012-0133.
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Purpose – The aim of this study is to understand the effect of a firm's position in a supply chain in its industry on the attitude of the firm toward green strategies through empirical data analysis. This study aims to answer the following research questions: Do the environmental uncertainties a firm faces differ with the firm's position in the supply chain when going green?, Would the motivation of a firm for going green vary with uncertainties it faces in the supply chain? and Would green-related practices a firm accepts or executes vary with the firm's position in the supply chain? Design/methodology/approach – The case study method was utilized in this study. The main objects are firms in the high-tech industry of Taiwan, and 12 firms were selected for in-depth investigation. The unit of analysis was a firm. Face-to-face in-depth interviews, approximately 90-105 minutes for each, were conducted with each of the 12 cases. The respondents were middle- to high-level managers. The interviews were recorded and transcribed. Additionally, second-hand information was acquired regarding each case through channels such as firm web sites, documents, and media reports. These integrated data were later utilized in the single-case and cross-case analysis stages. Findings – In this study, firms of Taiwan's high-tech industry are divided into the upstream (raw material supplier), midstream (original design manufacturers/original equipment manufacturer), and downstream (brand company) categories. It is first found the uncertainties a firm encounters when implementing green practices are related to its position in the supply chain. The closer a firm is to the upstream of the supply chain, the higher the competitive uncertainty. In contrast, the closer a firm is to the downstream, the higher the demand uncertainty. Furthermore, the internal and external driving forces of firms in promoting green practices are related to the types of uncertainties the firms encounter in the supply chain. A firm's internal driving force is positively associated with the demand uncertainty it faces, however, negatively with the competition and supply uncertainties. On the other hand, a firm's external driving force is positively associated with the competition and supply uncertainties it faces, however, negatively with the demand uncertainties. Additionally, the association between firm willingness to promote green practices and its position in the supply chain is explored. It is found that, for firms located in the downstream of supply chain, it emphasizes more on the practices of green design, purchase, and internal environmental management. If a firm is located in the midstream of supply chain, it will focus more on the practice of green manufacturing and logistics. Originality/value – This study has expanded the discussion of green supply chain management. It establishes the relationship between the uncertainties and the major driving forces of firms for implementing green practices. This approach is rare in previous literature. Furthermore, past literature has suggested that a specific relationship exists between driving factors and firm practices. The author believes that such a relationship must be based on the position of firms in the supply chain; thus, the author has identified the relationship between supply chain position and green practices.
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Thomas, Rodney W., Brian S. Fugate, Jessica L. Robinson, and Mertcan Tasçioglu. "The impact of environmental and social sustainability practices on sourcing behavior." International Journal of Physical Distribution & Logistics Management 46, no. 5 (June 6, 2016): 469–91. http://dx.doi.org/10.1108/ijpdlm-02-2015-0041.
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Purpose – The purpose of this paper is to make an initial attempt to understand if environmental and social sustainability practices of suppliers influence the buying decision and ultimate supplier selection in a purchasing organization. Design/methodology/approach – In order to test the effects of sustainability on sourcing decisions, this research utilizes two scenario-based behavioral experiments grounded in a transportation carrier selection context. Findings – Two scenario-based experiments with managerial participants were conducted and results suggest that environmental and social aspects of sustainability are indeed relevant sourcing considerations that impact both economic and relational aspects of exchange relationships. These sustainability aspects enable carriers to differentiate themselves in a highly commoditized market. Originality/value – Extant research advocates for sourcing organizations to take an active role in selecting sustainable suppliers. However, little is known about how supplier sustainability performance impacts sourcing decisions and supplier selection. This research addresses this gap in the literature and explores the effects of price, environmental, and social sustainability on purchase intentions and trust formation in a transportation carrier selection context.
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Sudrajat, Ajat. "Pajak E-Commerce, Pemecahan dan Solusinya." Jurnal Pajak Vokasi (JUPASI) 2, no. 1 (November 2, 2020): 22–36. http://dx.doi.org/10.31334/jupasi.v2i1.1107.
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Electronic or e-trade trading (English: Electronic Commerce, also e-commerce) is a spread, purchase, sales, marketing goods and services through an electronic system such as internet or television, www, or other computer networks. Ecommerce can involve electronic fund transfers, electronic data exchange, auto inventory management systems, and automatic data collection systems. The Information Technology industry sees this e-commerce activity as the application and application of e-business (e-business) related to commercial transactions, such as: electronic fund transfer, SCM (E-Marketing), e-marketing), online marketing, online transaction processing (online transaction processing), electronic data interchange / edi), etc.E-commerce is part of e-business, where e-business coverage is wider, not just a commerce but includes also co-entrance business partners, customer service, job vacancies etc. Seeing very fast developments of the e-commerce growth in the world including in Indonesia, it is necessary an effective strategy for the tax authority in the reacting. One of the things that need to be concern is this very rapid growth should be maintained so that there is no distortion as a result of taxation policy. During this time, the tax aspect in e-commerce has been the highlight of tax authorities in the world, especially whether there should be a new tax impression on this transaction and also how to align the existing tax rules with e-commerce development.Transactions through digital media or e-commerce in Indonesia need rebuilding from the side of the legislation (Cyberlaw) so that in the future do not miss the dispute in it runs. This happens because the difficulty of tracking the transactions used through the e-commerece is either B-to-B (business to business) or B-to-C (business to consumers). For example the relationship between the supplier with the factory, how the apparatus is to oversee the existence of transactions or not between the two through the e-commerce the solution of solving the problem is the government must take steps in solving the unstable internet infrastructure issues and frequent reliable transportation, the licensing procedure of customs to dedicate to the duty procedure from dawn to the negative trade for the other value to increase the efficacy to make the rules for the epimal services that are still under the regulations of the same bank as well as the public of the transactions of online transactions, plan and conduct the introduction of certification systems, a number of large players should be able to open the way of foreign investment, including doing some major plans for foreign investors, of course with clear regulations and the government must provide ease of rules for small and medium business to gain access to investors, and giving taxes to the company in the new company.
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Wuyts, Stefan, and Inge Geyskens. "The Formation of Buyer–Supplier Relationships: Detailed Contract Drafting and Close Partner Selection." Journal of Marketing 69, no. 4 (October 2005): 103–17. http://dx.doi.org/10.1509/jmkg.2005.69.4.103.
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Firms face two strategic decisions when engaging in a new purchase transaction: the decision whether to draft a detailed contract and the decision whether to select a partner with which they share a close tie. The authors study how organizational culture affects these decisions and the effectiveness of these decisions in curtailing the partner's opportunistic behavior. The results suggest that organizational culture exerts an important but different influence on both decisions. Selecting a close partner shows a marked ability to hedge against partner opportunism, but beyond a certain point, it encourages the opportunism it is designed to discourage. Contracting becomes effective only when a nonclose partner is selected and when the focal relationship is embedded in a network of close mutual contacts.
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Amengual, Matthew, Greg Distelhorst, and Danny Tobin. "Global Purchasing as Labor Regulation: The Missing Middle." ILR Review 73, no. 4 (December 26, 2019): 817–40. http://dx.doi.org/10.1177/0019793919894240.
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Do purchasing practices support or undermine the regulation of labor standards in global supply chains? This study offers the first analysis of the full range of supply chain regulatory efforts, integrating records of factory labor audits with purchase order microdata. Studying an apparel and equipment retailer with a strong reputation for addressing labor conditions in its suppliers, the authors show that the retailer persuaded factories to improve and terminated factories with poor labor compliance. However, the authors also find that purchase orders did not increase when labor standards improved. If anything, factories whose standards worsened tended to see their orders increase. Contrary to the conventional wisdom, this “missing middle” in incentives for compliance appears unrelated to any cost advantage of noncompliant factories. Instead, lack of flexibility in supplier relationships created obstacles to reallocating orders in response to compliance findings.
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Beitelspacher, Lauren, and Vikki L. Rodgers. "Integrating Corporate Social Responsibility Awareness Into a Retail Management Course." Journal of Marketing Education 40, no. 1 (January 28, 2018): 66–75. http://dx.doi.org/10.1177/0273475318754933.
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Both students and industry are demanding that marketing instructors incorporate discussions of environmental and social responsibility into their courses. Marketing educators play a critical role in developing the knowledge and skills students need to effectively integrate corporate social responsibility (CSR) into their future business endeavors. Yet many educators struggle with developing meaningful and effective strategies to incorporate CSR authentically into their curricula. The project discussed in this article outlines a learning tool that encourages students to consider CSR in the context of their own purchase decisions while also considering CSR from a broader macro environmental perspective. The main goal is to build a CSR awareness that extends beyond a student’s initial purchase exchange. Using retail as the context, students are required to consider CSR challenges including labor laws, environmental regulations, sourcing issues, and so on from the retailer and supplier relationships as well as the retailer and consumer relationships. Based on preliminary results, students’ awareness of CSR challenges throughout the supply chain increased and the project proved to be an effective way to engage students in real learning about CSR.
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Imanova, G. E. "Selection of digital marketing technology via AHP (PIA) method." Azerbaijan Oil Industry, no. 2 (February 15, 2021): 29–32. http://dx.doi.org/10.37474/0365-8554/2021-2-29-32.
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Developing technologies contributes to the digitalizing of customer-company relationships and changes of marketing principals in various directions. Digital technologies of marketing ultimately changed the individual methods of encouragement towards increasing manufactured products, price boost for additional income, sale places, and changes of ways for mutual communication to satisfy customer requests and impact the customer making decision for purchase as well. As a result, the supplier may affect the customer’s behavior via the right choice of product/service through different developed marketing technologies. The paper analyzes the process of choice for optimum digital marketing between artificial intellect, internet of the things, virtual and augmented realities (VR/AR). This study justifies the choice among three best marketing technologies corresponding to the required criterion via the method of AHP (PIA – process of hierarchic analysis).
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Belonax, Joseph J., Stephen J. Newell, and Richard E. Plank. "The Role of Purchase Importance on Buyer Perceptions of the Trust and Expertise Components of Supplier and Salesperson Credibility in Business-To-Business Relationships." Journal of Personal Selling & Sales Management 27, no. 3 (June 2007): 247–58. http://dx.doi.org/10.2753/pss0885-3134270304.
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Whalen, Elizabeth A., Amanda Belarmino, and Scott Taylor Jr. "Share and share alike?" Journal of Hospitality and Tourism Insights 2, no. 4 (November 5, 2019): 309–25. http://dx.doi.org/10.1108/jhti-02-2019-0024.
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Purpose The growing trend for online peer-to-peer commerce has changed the way consumers purchase and exchange products and services across a wide variety of industries, including the craft beer industry. The lack of large scale distribution channels for local breweries has led to a growing market for social exchanges across the country. However, these barter systems remain more obscure compared to their mega counterparts in monetary exchange systems. The purpose of this paper is to evaluate how the set-up of online beer marketplaces impacts the perceptions of source attractiveness as moderated by the perceived risks to encourage exchange behaviors. Design/methodology/approach Using an established beer exchange community, members appraised the impact of avatar profiles in their decision-making process based on user congruity, product congruity and risk perceptions. The research was conducted using a 2×2 between subjects mixed factorial design. Findings Product attractiveness and risk perceptions influenced behavioral intentions while user attractiveness did not. This is counter to past research that emphasizes the importance of relationships in sharing economy contexts. Originality/value This research shifts the discourse for sharing economy platforms from monetizing trust to prioritizing the product. While much of the emphasis had previously been on facilitating relationships between the supplier and customers on sharing economy websites, this may indicate that there needs to be a shift to prioritizing the product.
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Rosales, Fabricio Pini, Pedro Carlos Oprime, Annie Royer, and Mario Otávio Batalha. "Supply chain risks: findings from Brazilian slaughterhouses." Supply Chain Management: An International Journal 25, no. 3 (December 19, 2019): 343–57. http://dx.doi.org/10.1108/scm-03-2019-0130.
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Purpose The purpose of this paper is to identify the risks to which agrifood supply chains are exposed and to analyze how these risks impact the degree of coordination of the chain. Design/methodology/approach The present investigation was executed in two steps. Initially, a literature review and interviews with slaughterhouse managers were carried out to identify the main risks to which agrifood supply chains are exposed. The second step consisted of a survey involving 66 Brazilian slaughterhouses to identify how the perception of risks influences the degree of coordination in the examined chains. Findings The study revealed that risks, transaction costs and creation of collaborative advantages are determining factors in defining the degree of coordination in the analyzed agrifood supply chains. Practical implications The results allow slaughterhouse managers to more easily recognize the risks to which the supply chains are exposed and evaluate in more detail strategies for relationships with their suppliers. These strategies may be able to avoid conflict and create value for the supplier by stimulating longer relationships and facilitating animal purchase transactions for slaughter. This can lead to quality improvements, lower costs and reduced risk. Originality/value Studies of risks in agrifood supply chains are rare in comparison with those developed in other sectors. The present investigation is innovative in identifying the main risks specific to agrifood supply chains and associating those risks with a degree of coordination that minimizes them.
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Conn, Jeffery S. "Pathways of Invasive Plant Spread to Alaska: III. Contaminants in Crop and Grass Seed." Invasive Plant Science and Management 5, no. 2 (June 2012): 270–81. http://dx.doi.org/10.1614/ipsm-d-11-00073.1.
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AbstractInvasive plants disperse to new areas via numerous pathways. Study of these pathways helps to focus limited budgets toward prevention and early detection. This study examined potentially invasive seed contaminants in imported crops and grass seed as pathways for plant dispersal to Alaska. Crop and grass seed were purchased from 13 Alaska retail outlets representing 14 seed suppliers. Seed bags were sampled using federally mandated protocols and were analyzed for crop seeds that were not supposed to be included and for weed contaminants. Ninety-five weed and 36 contaminant crop taxa were found. Crop seed contained 43 weed taxa and 15 other crop species contaminants, a mean of 6.4 taxa and 3,844 contaminant seed kg−1. Grass seed samples contained 73 weed taxa and 21 crop contaminants, a mean of 3.5 contaminant species and 1,250 seeds kg−1. Two species prohibited by the Alaska seed law were found: Canada thistle was found in a single crop sample, and quackgrass was found in two grass samples. There were no significant relationships between either seed type or supplier and either the number of contaminant species or number of seeds. Labels of 33% of crop samples and 8% of grass samples claimed 0.00% weed seeds, but low (0.007% by weight, 2 species) to high (1.18% by weight, 13 species) amounts of weed contaminants were found. Importation of crop seed is a large pathway for seed movement, causing significant propagule pressure and an increased likelihood of establishment by new invasive plant populations. Prevention of spread via this pathway would be enhanced by changes to seed laws, by greater regulatory enforcement, and by including on the label, the names of all weed and contaminant crop species found in the law-required samples. Consumers could then make decisions on whether to purchase seed based on the potentially invasive species that would be planted with the desired seed.
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Habenstein, Dominic, Katharina Kirchhoff, and Torsten Schlesinger. "Club fan shop or not? A conjoint analysis of online jersey purchase behavior." Sport, Business and Management: An International Journal ahead-of-print, ahead-of-print (August 21, 2020). http://dx.doi.org/10.1108/sbm-10-2019-0102.
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PurposeThe relevance of merchandise for professional football clubs is uncontroversial. Especially the constantly growing e-commerce sales elicits disruptive market changes such as global brand visibility or data-driven customer relationship management strategies. To exhaust these possibilities, it is a precondition that merchandising costumers choose the official online fan shop as the first choice channel instead of a third-party supplier. Thus, the purpose of this study is to figure out if the club as a retailer and the loyalty to a club influence the fans' channel choice when purchasing licensed sports merchandise online.Design/methodology/approachTo do so, a choice-based conjoint analysis for a jersey purchase embedded in an online questionnaire was conducted (sample: n = 589) to investigate the importance of the online supplier, relative to the tangible factors price, shipping speed and free added values and the influence of fan loyalty within the e-commerce purchase channel choice.FindingsThe findings reveal that the price has the highest relative importance (47%), but, as a sport specific peculiarity, the relative importance of the online supplier (22%) is higher than added values (20%) and shipping speed (11%). But, these overall findings are significantly affected by the level of fan loyalty. Based on the findings, implications that influence the fans' decision-making practices are derived for clubs.Originality/valueThis study is the one of the first in sports management research, focusing straight on the purchase channel importance (affected by fan loyalty) when purchasing merchandising online.
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Moengin, Parwadi, Sucipto Adisuwiryo, and Amelia Ayuningtyas. "PERANCANGAN SISTEM PENDUKUNG KEPUTUSAN UNTUK PEMILIHAN SUPPLIER BAHAN BAKU DALAM RANGKA MENGINTEGRASIKAN SISTEM PERSEDIAAN DAN PRODUKSI STUDI KASUS DI PT. SUCACO TBK." JURNAL TEKNIK INDUSTRI 7, no. 2 (July 11, 2017). http://dx.doi.org/10.25105/jti.v7i2.4206.
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<p><em>Permasalahan yang sering dihadapi perusahaan adalah terjadinya keterlambatan kedatangan bahan baku dan kualitas bahan baku yang tidak memenuhi standar perusahaan, sehingga perlu dilakukan pengembalian atau pemesanan ulang kepada supplier baru, yang menyebabkan bertambahnya waktu yang dibutuhkan dalam proses pengadaan bahan baku. Selain itu sering dijumpai tidak adanya sistem yang terintegrasi dalam penyimpanan data yang berhubungan dengan proses pengadaan bahan baku, seperti data supplier, dan data bahan baku. Kurang efektifnya sistem pengadaan bahan baku saat ini</em><em>, dikarenakan pemilihan supplier yang masih secara subjektif.</em><em> </em><em>Tujuan dari makalah ini adalah merancang sistem pendukung keputusan untuk usulan pemilihan alternatif supplier secara objektif sehingga dapat mengintegrasikan sistem persediaan dan sistem produksi. Perancangan sistem ini mengambil studi kasus di PT. Sucaco Tbk. </em><em>Perancangan sistem pendukung keputusan dimulai dengan menganalisasi kekurangan sistem saat ini dengan menggunakan kerangka PIECES, membuat matriks masalah, sebab, akibat, dan tujuan perbaikan sistem, dan mengamati aliran dokumen dari sistem pengadaan bahan baku saat ini. Selain itu, analisa dilakukan untuk mengetahui kebutuhan dari pengguna sistem. Setelah melakukan analisa, tahapan perancangan sistem selanjutnya adalah merancang komponen data management dengan membuat diagram konteks, Data Flow Diagram (DFD), Entity Relationship Diagram (ERD), Physical Data Model (PDM), dan Data Dictionary (Kamus Data). Selanjutnya adalah pembuatan database dengan menggunakan MySQL berdasarkan komponen data management. Perancangan sistem selanjutnya adalah merancang komponen model management. Model yang digunakan dalam perancangan sistem pendukung keputusan adalah Analytical Hierarchy Process (AHP). Perhitungan menggunakan model AHP menghasilkan urutan supplier terbaik yang kemudian digunakan untuk mempertimbangkan supplier yang akan dipilih dalam pembelian bahan baku. Tahap terakhir adalah perancangan komponen dialogue management atau user interface menggunakan bahasa pemrograman Visual Basic.</em> <em>Hasil dari perancangan sistem pendukung keputusan menunjukkan bahwa sistem dapat menentukan supplier terbaik. Selain itu, sistem pendukung keputusan yang dirancang memiliki sistem database yang terorganisir dan terintegrasi dalam penyimpanan data yang berkaitan dengan pengadaan bahan baku, seperti data supplier, data bahan baku, data purchase order, dan data sample bahan baku, sehingga sistem memudahkan pendistribusian data antar departemen. Perancanga sistem pendukung keputusan ini ditujukan kepada departemen purchasing, departemen finance, departemen inventory, departemen QA (Quality Assurance) dan departemen manufacturing</em></p>
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Nguyen, Hong Hanh, Dang Phuc Ho, Thi Lan Huong Vu, Khanh Toan Tran, Thanh Do Tran, Thi Kim Chuc Nguyen, H. Rogier van Doorn, Behzad Nadjm, John Kinsman, and Heiman Wertheim. "“I can make more from selling medicine when breaking the rules” – understanding the antibiotic supply network in a rural community in Viet Nam." BMC Public Health 19, no. 1 (November 26, 2019). http://dx.doi.org/10.1186/s12889-019-7812-z.
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Abstract Background As in many other low and middle income countries (LIMCs), Vietnam has experienced a major growth in the pharmaceutical industry, with large numbers of pharmacies and drug stores, and increasing drug expenditure per capita over the past decade. Despite regulatory frameworks that have been introduced to control the dispensing and use of prescription-only drugs, including antibiotics, compliance has been reported to be strikingly low particularly in rural parts of Vietnam. This qualitative study aimed to understand antibiotic access and use practices in the community from both supplier and consumer perspectives in order to support the identification and development of future interventions. Methods This qualitative study was part of a project on community antibiotic access and use (ABACUS) in six LMICs. The focus was Ba Vi district of Hanoi capital city, where we conducted 16 indepth interviews (IDIs) with drug suppliers, and 16 IDIs and 6 focus group discussions (FGDs) with community members. Drug suppliers were sampled based on mapping of all informal and formal antibiotic purchase or dispensing points in the study area. Community members were identified through local networks and relationships with the field collaborators. All IDIs and FGDs were audio-taped, transcribed and analysed using content analysis. Results We identified a large number of antibiotic suppliers in the locality with widespread infringements of regulatory requirements. Established reciprocal relationships between suppliers and consumers in drug transactions were noted, as was the consumers’ trust in the knowledge and services provided by the suppliers. In addition, antibiotic use has become a habitual choice in most illness conditions, driven by both suppliers and consumers. Conclusions This study presents an analysis of the practices of antibiotic access and use in a rural Vietnamese setting. It highlights the interactions between antibiotic suppliers and consumers in the community and identifies possible targets for interventions.