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Kimani, Mary Nyambura, and Dr Patrick Mwangangi. "INFLUENCE OF SUPPLIER EVALUATION CRITERIA ON PERFORMANCE OF METALS AND ALLIED FIRMS IN KENYA." International Journal of Supply Chain and Logistics 2, no. 1 (October 26, 2018): 93. http://dx.doi.org/10.47941/ijscl.v2i1.255.
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Purpose: This study aimed at examining the influence of supplier evaluation on performance of metal and allied firms in Kenya by focusing on supplier’s financial capability, supplier’s regulatory compliance, supplier’s technical capability and supplier’s level of human resource competency. The study was guided by Lean Supplier Competence Model, Institutional Theory, Resource Based Theory and Social Exchange Theory.Methodology: The population target of the study comprised of 213 respondents drawn from managerial, supervisory and junior positions in procurement departments in all 71 metal and allied firms in Kenya. The study adopted a census method where it included all members of the target population. Questionnaires and data collection sheets were used to collect primary and secondary data respectively. The collected data was coded and analyzed qualitatively and quantitatively through Statistical Package for Social Sciences (SPSS) version 21. Data was analyzed using both descriptive and inferential statistics where regression analysis was used to establish the effect of independent variables on the dependent variable. Descriptive and inferential results were presented in form of tables and figures. Pilot study was conducted prior data collection to test reliability and validity of data collection instruments.Results: The findings of the study revealed that supplier’s financial capability, supplier’s regulatory compliance, supplier’s technical capability and supplier’s level of human resource competence have a positive and significant influence on performance of metal and allied firms in Kenya.Recommendations: The study recommends that metal and allied firms should focus on supplier’s financial capability, supplier’s regulatory compliance, supplier’s technical capability and supplier’s level of human resource competence when conducting supplier’s evaluation since the practices have a positive and significant influence on performance of metal and allied firms.
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Han, Guanghua, Ming Dong, and Qi Sun. "Managing Distrust-Induced Risk with Deposit in Supply Chain Contract Decisions." Scientific World Journal 2014 (2014): 1–14. http://dx.doi.org/10.1155/2014/961394.
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This paper studies the trust issue in a two-echelon supply chain information sharing process. In a supply chain, the retailer reports the forecasted demand to the supplier. Traditionally, the supplier’s trust in the retailer’s reported information is based on the retailer’s reputation. However, this paper considers that trust is random and is also affected by the reputation and the demand gap. The supplier and retailer have been shown to have different evaluations regarding the degree of trust. Furthermore, distrust is inherently linked to perceived risk. To mitigate perceived risk, a two-stage decision process with an unpayback deposit contract is proposed. At the first stage, the supplier and the retailer negotiate the deposit contract. At the second stage, a Stackelberg game is used to determine the retailer’s reported demand and the supplier’s production quantity. We show that the deposits from the retailer’s and supplier’s perspectives are different. When the retailer’s reported demand is equal to the supplier’s forecasted demand, the retailer’s evaluation of the deposit is more than that of supplier’s. When the retailer’s reported demand is equal to the retailer’s forecasted demand, the deposit from the retailer’s perspective is at the lowest level.
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Chytilová, Ekaterina, and Marie Jurová. "The application of method supplier’s complex evaluation. Case study." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 60, no. 7 (2012): 139–46. http://dx.doi.org/10.11118/actaun201260070139.
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The main goal of this article includes the illustration of selecting bidders evaluation with help Method of complex evaluation of suppliers (MCE). Nowadays the evaluation of suppliers has more importance is in the supply chain management. For SMEs with discontinuous custom manufacturing supplier evaluation at first stage becomes a priority to maintain and enhance the competitiveness of farm output and overall competitiveness. This article presents results of control MCE. The results of this article are results of suppliers’ evaluation conditions and eliminations of MCE application on the base of real enterprise data. MCE is oriented to small and medium-sized enterprises with discontinue manufacturing to order. Research is oriented to selecting procedure of existing suppliers at the first stage of supply chain. Nationality and geographic location haven’t importance to MCE application. Illustrative case study presents the evaluation process to the specific conditions and subsequently demonstrated viability of MCE.
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Lau, Henry, Dilupa Nakandala, and Paul Kwok Shum. "A business process decision model for fresh-food supplier evaluation." Business Process Management Journal 24, no. 3 (June 4, 2018): 716–44. http://dx.doi.org/10.1108/bpmj-01-2016-0015.
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Purpose Frequent food safety incidents caused widespread consumer concerns. Even though food safety is one of the weakest links in the fresh food supply chain and influences consumer food choice in ways different from the quality dimension, this factor is hardly proposed as one of the key traditional supplier selection criteria (e.g. quality, delivery, and price) in the literature. The purpose of this paper is to develop a business process decision model to assess the non-compensating food safety sub-criteria in order to disqualify fresh food suppliers that cannot reach the minimum threshold for low probable food safety failure. The preferred fresh food suppliers can minimize the risk of food safety failure and the associated huge food safety failure costs spanning from private consumer anguish to social distress that cause unbearable costs of sales loss and damage to brand image in business. Design/methodology/approach This study proposes a novel approach that combines several well-established multi-criteria decision making (MCDM) techniques, including fuzzy AHP (FAHP), TOPSIS, and ELECTRE, and innovatively apply to analyze supplier performance and prioritize potential fresh food suppliers. This hybrid business process model can enforce compliance to all the five non-compensatory sub-criteria of food safety. Since ELECTRE is a non-compensatory MCDM method, it is therefore particularly applicable for disqualifying high risk fresh food suppliers from further full scale supplier performance evaluation by FAHP and TOPSIS. This hybrid business process decision model is able to capitalize on the strengths of these MCDM methods and offset their deficiencies. Findings This study uses data of an international supermarket chain to validate feasibility of the proposed model. Results indicate that this model is able to assess the non-compensating food safety sub-criteria via the ELECTRE method in order to disqualify fresh food suppliers that cannot reach the minimum threshold for low probable food safety failure. Only the preferred suppliers with the required food safety capability can proceed to the second stage of the supplier selection process. Assessment via the TOPSIS method reveals the ranking order of those top performing suppliers according to their relative scores along all the supplier selection criteria. The TOPSIS ranking results with the selection of the suppliers C, E, A, and F are robust and consistent across all the different scenarios. Practical implications Application to the fresh food industry is possible with the aid of the MCDM methods. The contribution to the body of knowledge in this teaching and research field demonstrates the importance of first identifying the order qualifier for disqualifying those suppliers that do not satisfy the food safety requirements via the ELECTRE method. The proposed assessment procedure complies with the regulatory policy on food safety, and would influence public policy in applying the best practice of food safety regulation. Without first qualifying the potential suppliers on the basis of food safety, wrong decision can be made to select those high food risk suppliers that have relatively higher overall scores in other supplier selection criteria. Using the assessment results has positive economic and commercial impact on the purchasing managers to formulate appropriate purchasing and supplier development strategy to enhance supplier’s food safety performance, whilst maximizing the overall supplier portfolio performance. The improved supplier’s food safety performance will certainly benefit the society’s quality of life as well. Originality/value Based on the analytical MCDM methods of FAHP, TOPSIS, and ELECTRE, purchasing managers can operationalize the Hill’s framework of order qualifier and winner that has primarily been used in the literature and manufacturing industry. This study represents the first move to innovatively apply the FAHP, TOPSIS, and ELECTRE methods to operationalize the Hill’s framework of order qualifier and winner that has primarily been used in the literature and manufacturing industry. Application to the fresh food industry to validate the feasibility of the proposed model has been conceived and implemented in this study. Analysis of the data inputs of a supermarket chain via the three MCDM methods generate the results that fulfill the purpose of achieving the research objective of identifying and managing the supplier base that can deliver the best supplier performance, conditional on first passing the fresh food safety test.
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Xu, Hao, Liuxin Chen, Qiongfang Li, and Jianchao Yang. "A Multi-Attribute Decision Method under Uncertainty Environment Conditions—The Green Supplier Evaluation Perspective." International Journal of Environmental Research and Public Health 18, no. 1 (January 5, 2021): 344. http://dx.doi.org/10.3390/ijerph18010344.
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Due to the continuous changes of political environment, consumption habits, technological progress and other factors, the external environment of enterprises is full of uncertainty. The turbulence of external environment is not conducive to the long-term operation and development of enterprises, but also brings great challenges to the selection of suppliers. This makes the competition of enterprises focus on how to choose long-term cooperation suppliers in the uncertain external environment. In addition, due to the deterioration of the global environment, governments pay more and more attention to environmental pollution, and consumers are more and more inclined to green consumption, which makes many companies pay more and more attention to environmental indicators when selecting suppliers. In the case of external environment turbulence and serious environmental pollution, the evaluation and selection of green suppliers in uncertain environment is particularly important for the long-term development of enterprises. What’s more, when the supplier’s capability gap is small, the decision-maker often hesitates among several suppliers. In this paper, the hesitant fuzzy is used to describe the hesitant psychology of decision-makers in selecting suppliers, the variance fluctuation is used to describe the characteristics of hesitant fuzzy numbers, and the probability is used to measure the uncertainty of the environment. A green supplier evaluation model under the uncertainty environment is proposed, which comprehensively evaluates the green suppliers under the uncertain environment. Furthermore, it is compared with other methods that do not consider the uncertainty and the adaptability of evaluation method and right confirmation method, so as to reflect the influence of uncertainty to green supplier evaluation and the importance of adaptability of evaluation method and right confirmation method.
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Tang, Jia-Wei, and Tsuen-Ho Hsu. "A fuzzy preference relations model for evaluating key supplier relationships in TFT-LCD TV panel manufacturing industry." Management Decision 53, no. 8 (September 21, 2015): 1858–82. http://dx.doi.org/10.1108/md-12-2014-0691.
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Purpose – Interest in investigating key supplier relationships from both academic and corporate spheres has increased in recent years. However, it is difficult to develop a sustainable and effective model for evaluating key supplier relationships because the information available in the practical environment is often uncertain and asymmetric. The purpose of this paper is to identify critical factors concerning key suppliers selection derive from resource-based view and construct a hierarchical evaluation framework which has elements of implied change or transformation of the firm’s resources for operation strategies when evaluating key suppliers relationships. Moreover, the authors propose a fuzzy preference relations (FPR) model, with a hierarchical evaluation framework, to address the imprecise and inconsistent information used by managers to evaluate key supplier relationships and further to select appropriate suppliers. Design/methodology/approach – The FPR model based on the consistent FPR methodology not only provides an efficient and systematic evaluation for key supplier relationships by using the performance and evaluation scores of each key supplier, but also solves problems arising from the conventional multi-criteria analysis approach. This methodology is faster to execute and enhance the consistency and accuracy with regard to the decision makers’ judgments. To illustrate how the model is created and assessed, the authors use the TFT-LCD TV panel manufacturing industry as an empirical subject. Findings – The FPR model holds promise for assisting TFT-LCD TV manufacturers in evaluating key supplier relationships with TFT-LCD TV panel suppliers. The findings indicate that first, “the supplier’s product quality” is the most important factor when evaluating key supplier relationships, followed by “selling price set by the supplier” and “specialized supplier development capability”; second, after the 1980s, all suppliers had similar delivery capabilities with only small differences in delivery times, such that the relative importance of “time required for shipments” has become less significant, and customer awareness of the “customer assistance and service” factor has been heightened; third, the provision of excellent product quality and attractive low prices by suppliers requires technical capability, therefore, from the perspectives of industry experts, “specialized supplier development capability” is far more important than “time required for shipments”; and fourth, TFT-LCD TV manufacturers need to focus on their product quality performance continually, and concentrate on applying process technology strategy as well as product and service development strategy to build up “difficult to imitate resources” for competitive advantages. Originality/value – The main contribution is to provide managers with an efficient and systematic model that can evaluate the performance of key supplier relationships in terms of critical factors derived from resource-based theories. By focussing on employing the proposed model with successful management for key supplier relationships, the authors hope to help buying companies improve the benefits of supplier relationships. Because of the uncertainties and complexities of real strategy making in TFT-LCD TV panel industry, the authors offer a model that implicitly assume that managers can have influences over the strategic direction of their organization.
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Chen, Kuen-Suan, Shui-Chuan Chen, Ting-Hsin Hsu, Min-Yi Lin, and Chih-Feng Wu. "Fuzzy Evaluation Model of Process Improvement Capability with Costs Consideration." Applied Sciences 11, no. 10 (May 11, 2021): 4344. http://dx.doi.org/10.3390/app11104344.
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The Taguchi capability index, which reflects the expected loss and the yield of a process, is a useful index for evaluating the quality of a process. Several scholars have proposed a process improvement capability index based on the expected value of the Taguchi loss function as well as the corresponding cost of process improvement. There have been a number of studies using the Taguchi capability index to develop suppliers’ process quality evaluation models, whereas models for evaluating suppliers’ process improvement potential have been relatively lacking. Thus, this study applies the process improvement capability index to develop an evaluation model of the supplier’s process improvement capability, which can be provided to the industry for application. Besides, owing to the current need to respond quickly, coupled with cost considerations and the limits of technical capabilities, the sample size for sampling testing is usually not large. Consequently, the evaluation model of the process improvement capability developed in this study adopts a fuzzy testing method based on the confidence interval. This method reduces the risk of misjudgment due to sampling errors and improves the testing accuracy because it can incorporate experts and their accumulated experiences.
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Yazdani, Morteza, Prasenjit Chatterjee, Dragan Pamucar, and Manuel Doval Abad. "A risk-based integrated decision-making model for green supplier selection." Kybernetes 49, no. 4 (May 31, 2019): 1229–52. http://dx.doi.org/10.1108/k-09-2018-0509.
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Purpose Supply chain (SC) environment is surrounded by risk variables. This issue is regarded as an emerging and strategic problem which must be resolved by SC executives. The ability to measuring green supplier’s performance and affecting risk variables to demonstrating effective suppliers list has a potential contribution to be investigated. This paper aims to develop a decision-making model to assess green suppliers under legislation and risk factors. This leads to fewer disruptions in managing the SC and its impact to further improvement. It also presents research concepts forming a new approach for identification, prediction and understating relationship of supply risk. Design/methodology/approach At primal stage, different risk factors that influence green suppliers’ performance are indicated and their relationship is analyzed using decision-making trial and evaluation laboratory (DEMATEL) method. At the same time, failure mode and effect analysis is used to determine risk rating of each supplier. Finally, the evaluation based on distance from average solution (EDAS) method ranks suppliers and several comparisons and analysis are performed to test the stability of the results. The approaches include comparison to technique for order performance by similarity to ideal solution, multi-attributive border approximation area comparison, Vlse Kriterijumska Optimizacija I Kompromisno Resenje and complex proportional assessment methods, followed by analysis of rank reversal, weight sensitivity analysis and effect of dynamic metrics. Findings A real-time case study on green supplier selection (GSS) problem of a reputed construction company of Spain has been presented to demonstrate the practical aspects of the proposed method. In practice, though organizations are aware of various risks from local and global suppliers, it is difficult to incorporate these risk factors for ranking the suppliers. This real-case application shows the evaluation and incorporation of risk factors into the supplier selection model. Practical implications The proposed multi-criteria decision model quantitatively aids managers in selecting green suppliers considering risk factors. Originality/value A new model has been developed to present a sound mathematical model for solving GSS problems which considers the interaction between the supplier selection risk factors by proposing an integrated analytical approach for selecting green suppliers strategically consisting of DEMATEL, FMEA and EDAS methods.
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Sepadyati, Nova. "An Exploration of Risks Involved in Managing Supplier Portfolio in Multinational Companies Operating in Indonesia." Jurnal Teknik Industri 21, no. 2 (December 16, 2019): 79–90. http://dx.doi.org/10.9744/jti.21.2.79-90.
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Purpose -- The purpose of this qualitative study is to find out how companies manage their relationship with different suppliers to ensure their performance. The aim of the research is to understand how supplier portfolio affects companies’ decision both in selecting and managing the relationship with their suppliers.Design/methodology/approach -- A case study approach is employed to undertake the research, where data collected from semi-structure interviews and companies’ reports.Findings -- Presents indications from a study of three MNCs in FMCG sector in Indonesia regarding their practices in managing risks involved in supplier portfolio. Supplier evaluation criteria still limited on operational criteria, and supplier selection is influenced by politics and buyer’s previous experience. Key risks perceived by companies mainly regarding unperformed suppliers as expected and supplier’s opportunistic behavior, and unstable economic/political condition. Using portfolio model, current relationship with their suppliers is mapped. Most of the companies have not aligned the type of their relationship with the appropriate type of contract and performance measurement. Moreover, a formal supplier rating has not found in all companies, let alone supplier development initiativesResearch limitations -- There are several limitations of the research approach including researcher’s personal bias, limited access to companies and time constraints.Practical implications -- The research findings highlight the implications of applying relationship portfolio model in a practical setting. As well as identifying the key risks in the relationship, the research highlights strategies such as periodic bidding, gaining updated information about suppliers, and setting median price.Originality -- There have not been any studies regarding risk management in a buyer-supplier relationship in MNCs from developed countries operating in emerging country, particularly in Indonesia. The findings have given the first explanation of what companies perceived as key risks in managing their supplier portfolio in the specific context.
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Cannavacciuolo, Lorella, Luca Iandoli, Cristina Ponsiglione, and Giuseppe Zollo. "Knowledge elicitation and mapping in the design of a decision support system for the evaluation of suppliers’ competencies." VINE 45, no. 4 (November 9, 2015): 530–50. http://dx.doi.org/10.1108/vine-01-2015-0011.
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Purpose – This paper aims to present a methodology for the mapping and evaluation of suppliers’ competencies and know-how. The authors operationalize the concept of organizational competence and provide companies with a customized management tool to map suppliers’ critical competencies for screening strategic from non-strategic suppliers and providing inputs for suppliers’ development. Design/methodology/approach – Competencies assessment, carried out through a fuzzy knowledge management system (VINCI), is performed through the aggregation of indicators related to the control of critical resources, the degree of implementation of critical processes, the competitive positioning and the financial situation of a supplier. Competencies description and operationalization are based on the bottom-up elicitation of the subjective knowledge managers actually use to assess suppliers’ capability. Such subjective knowledge is then validated and formalized through a top-down approach based on strategic literature. Findings – The authors tested VINCI on a sample of 38 suppliers of a large company. The results show that the methodology provides its users with a highly customizable knowledge map and its associated decision support tool that keeps into account the peculiar strategic needs of the company in the management of an existing portfolio of suppliers. Practical implications – VINCI outcomes can be used to perform benchmarking analyses, define entry criteria and thresholds for suppliers’, identify improvement targets and service levels to be considered in the definition of supply contracts, supporting the alignment of supplier’s management with business strategy. Originality/value – The most important original contribution of this work resides in the operationalization and measurements of firms’ competencies based on the elicitation of subjective knowledge that managers use in the actual assessment. A further distinctive feature of this paper is that the method is applied to small and medium companies, whereas large part of the literature on core or organizational competencies assessment is focused on large companies.
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Mamavi, Olivier, Haithem Nagati, Gilles Pache, and Frederick T. Wehrle. "How does performance history impact supplier selection in public sector?" Industrial Management & Data Systems 115, no. 1 (February 2, 2015): 107–28. http://dx.doi.org/10.1108/imds-07-2014-0222.
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Purpose – The purpose of this paper is to study if the performance history impacts supplier selection in the French public sector context. While French public procurement legislation forbids consideration of the past contract wins in supplier selection, public contractors may still rely on contract win history for highly complex transactions. Design/methodology/approach – Using French Official Journals (BOAMP), the authors collected all public procurement transactions of 976 suppliers that had at least one transaction per year, over a period of six years (between 2006 and 2011). The authors conducted a two-level hierarchical linear auto-regression analysis and a feature evaluation analysis for all transactions. Findings – The paper finds significant variation between the transactions of different markets, as well as in the overall positive impact of past wins and in the detailed impact patterns and thresholds of each market. The findings may allow refinement of existing contract awarding strategies and of current legislation. Originality/value – The paper aims at empirically testing whether a supplier’s degree of success in any given year, measured by the number of public contracts won, may have an impact on the likelihood that the same supplier is awarded a public contract the following year. The authors conclude that suppliers retained for public contracts could benefit from building public buyers’ loyalty using a key account selling approach rather than systematically seeking to acquire new contracts.
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Škrabul’áková, Erika Fecková. "From Multicriterial Data Analysis Up to the Exclusive Contract." Tatra Mountains Mathematical Publications 72, no. 1 (December 1, 2018): 17–29. http://dx.doi.org/10.2478/tmmp-2018-0018.
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Abstract In the present paper, we propose a heuristic for identifying the key supplier of a company. In order to develop the supplier’s evaluation tool, we use the multicriterial data analysis. The main statistical instrument here is the principal component analysis. Using the data from all realized orders of a chosen company in Slovakia from the year 2017, we identify its key supplier. Hence, this study helps to close the gap between theoretical work on principal component analysis and actual practice. The importance of the present work underlines the fact that the company is planning to sign an exclusive contract with the recommended supplier.
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Li, Guo, Xiang Zhang, Zhaohua Wang, and Tao Gao. "Coordination Performance Evaluation of Supply Logistics in JIT Environment." International Journal of Advanced Pervasive and Ubiquitous Computing 3, no. 1 (January 2011): 16–28. http://dx.doi.org/10.4018/japuc.2011010103.
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In JIT assembly system, any supplier’s postponement of delivery or incorrect delivery quantity will result in the manufacturer’s incapability of assembling on schedule, which will not only damage the interests of other suppliers but also jeopardize the interests of enterprises and reduce the competitiveness of the supply chain. In this article, coordination of the upstream supply logistics from internal and external aspects is taken as the research object. In external supply system, three aspects of cost, quality and time are used to evaluate the coordination of supply logistics in JIT environment. From the internal aspect, reliability, flexibility, responsiveness, customer service and system suitability are selected for the performance evaluation. The eight indexes construct an index system and each performance index is described and analyzed. Finally, Analytic Hierarchy Process is used to evaluate the coordinated performance of supply logistics in JIT environment. An example is provided, which illustrate the method used in this paper is feasible and meaningful.
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Kaviani, Mohamad Amin, Amir Karbassi Yazdi, Lanndon Ocampo, and Simonov Kusi-Sarpong. "An integrated grey-based multi-criteria decision-making approach for supplier evaluation and selection in the oil and gas industry." Kybernetes 49, no. 2 (April 1, 2019): 406–41. http://dx.doi.org/10.1108/k-05-2018-0265.
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PurposeThe oil and gas industry is a crucial economic sector for both developed and developing economies. Delays in extraction and refining of these resources would adversely affect industrial players, including that of the host countries. Supplier selection is one of the most important decisions taken by managers of this industry that affect their supply chain operations. However, determining suitable suppliers to work with has become a phenomenon faced by these managers and their organizations. Furthermore, identifying relevant, critical and important criteria needed to guide these managers and their organizations for supplier selection decisions has become even more complicated due to various criteria that need to be taken into consideration. With limited works in the current literature of supplier selection in the oil and gas industry having major methodological drawbacks, the purpose of this paper is to develop an integrated approach for supplier selection in the oil and gas industry.Design/methodology/approachTo address this problem, this paper proposes a new uncertain decision framework. A grey-Delphi approach is first applied to aid in the evaluation and refinement of these various available criteria to obtain the most important and relevant criteria for the oil and gas industry. The grey systems theoretic concept is adopted to address the subjectivity and uncertainty in human judgments. The grey-Shannon entropy approach is used to determine the criteria weights, and finally, the grey-EDAS (evaluation based on distance from average solution) method is utilized for determining the ranking of the suppliers.FindingsTo exemplify the applicability and robustness of the proposed approach, this study uses the oil and gas industry of Iran as a case in point. From the literature review, 21 criteria were established and using the grey-Delphi approach, 16 were finally considered. The four top-ranked criteria, using grey-Shannon entropy, include warranty level and experience time, relationship closeness, supplier’s technical level and risks which are considered as the most critical and influential criteria for supplier evaluation in the Iranian oil and gas industry. The ranking of the suppliers is obtained, and the best and worst suppliers are also identified. Sensitivity analysis indicates that the results using the proposed methodology are robust.Research limitations/implicationsThe proposed approach would assist supply chain practicing managers, including purchasing managers, procurement managers and supply chain managers in the oil and gas and other industries, to effectively select suitable suppliers for cooperation. It can also be used for other multi-criteria decision-making (MCDM) applications. Future works on applying other MCDM methods and comparing them with the results of this study can be addressed. Finally, broader and more empirical works are required in the oil and gas industry.Originality/valueThis study is among the first few studies of supplier selection in the oil and gas industry from an emerging economy perspective and sets the stage for future research. The proposed integrated grey-based MCDM approach provides robust results in supplier evaluation and can be used for future domain applications.
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Visani, Franco, Paolo Barbieri, F. Marta L. Di Lascio, Anna Raffoni, and Daniele Vigo. "Supplier’s total cost of ownership evaluation: a data envelopment analysis approach." Omega 61 (June 2016): 141–54. http://dx.doi.org/10.1016/j.omega.2015.08.001.
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Falatoonitoosi, Elham, Shamsuddin Ahmed, and Shahryar Sorooshian. "A Multicriteria Framework to Evaluate Supplier’s Greenness." Abstract and Applied Analysis 2014 (2014): 1–12. http://dx.doi.org/10.1155/2014/396923.
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Environmental protection is becoming more and more important for enterprises because of stronger public awareness, competitors and communities, and government regulations. For this purpose, some programs have become more popular for raising environmental awareness including total quality environmental management and green supply chain management. Reducing the environmental pollution from upstream to downstream during procuring raw materials, producing, distribution, selling products, and products depreciation is the most important goal of Green Supply Chain Management (GSCM). The main contribution of this study is introducing the main factors in green supply chain management that are very important in environmental attributes by providing an evaluation framework to select the most eligible green suppliers by examining the influential and important criteria and subcriteria among ten elements of two main GSCM practices, namely, green logistics and environmental protection. First, these factors are divided into two groups, that is, green logistics and environmental protection, and then by applying DEMATEL technique, the complex causal relationship between all factors dependencies and feedbacks among them is examined. Finally, by drawing the impact relationship map the most important and influential factors are determined for improving green supply chain environmental aspects.
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Antosova, Maria, Andrea Senova, and Adriana Csikosova. "System of Supplier’s Selection and Evaluation for Increasing of Buying Process Effectiveness in the Company." Applied Mechanics and Materials 708 (December 2014): 257–62. http://dx.doi.org/10.4028/www.scientific.net/amm.708.257.
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In presented contribution there were solved problems of purchasing process as a core task of every production company focusing on the evaluation and selection of suppliers. This issue was investigated in the manufacturing businesses operating in the metallurgical industry. Thorough analysis of the current status of the evaluation and selection of suppliers for the company were reached conclusions that were determinants of changes in those activities. When reviewing the evaluation and selection of activities was used principal components analysis and scoring model. With them were found the pros and cons of the current model, as well as direct interaction between the evaluation criteria. The aim of this was therefore propose model evaluation and selection of suppliers with an emphasis on improving the efficiency of operations in a buying context of business.
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Su, Jin, and Vidyaranya B. Gargeya. "Supplier selection in small- and medium-sized firms." American Journal of Business 31, no. 4 (October 3, 2016): 166–86. http://dx.doi.org/10.1108/ajb-12-2015-0037.
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Purpose The purpose of this paper is to empirically examine supplier selection among small- and medium-sized firms in the US textile and apparel industry. For small- and medium-sized firms, one powerful method of improving the firm’s competitiveness in the dynamic business environment is through strategic approach of supplier selection, which emphasizes supplier’s contributions to the total product and to overall customer satisfaction. Design/methodology/approach Empirical survey-based research methodology was implemented and data were collected from small and medium firms in textile and apparel business in North Carolina, South Carolina, Georgia, California, and New York which are the major areas of the US textile and apparel industry. Findings This study demonstrates the supplier selection practices of the small- and medium-sized firms in the US textile and apparel industry and their perceptions of supply market and supplier evaluation systems. Results indicate that supplier selection criteria impact firm performance in different ways. Small- and medium-sized firms carry out supplier selection based on product quality, supplier responsiveness, and strategic consideration which positively impact overall customer service level and overall customer satisfaction. Originality/value This paper focuses on supply chain management practices, specifically the supplier selection issue in small- and medium-sized firms in the textile and apparel industry.
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Sejkorová, Marie, Ivana Hurtová, Josef Glos, and Jan Pokorný. "Definition of a Motor Oil Change Interval for High‑Volume Diesel Engines Based on its Current Characteristics Assessment." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 65, no. 2 (2017): 481–90. http://dx.doi.org/10.11118/actaun201765020481.
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Evaluation of motor oils is given a big attention due to a fact that during the years it was proven that lubrication is a key factor influencing a service life of vehicles and industrial engines. Motor oil must fully serve in various operational conditions (such as city traffic with frequent braking and acceleration) as well as in different climatic conditions (arctic winters or tropical summer heat). Therefore, the change of the motor oil should be optimized in order to ensure proper engine efficiency and extend its service life. The article presents result of testing of two types of used motor oils with the same specification ACEA E4/E7, SAE 10W‑40, from two different suppliers. These oils were used in a high‑volume diesel engine of IVECO CITY BUS. The sales representatives recently offered a more expensive motor oil (in the text marked oil B) claimed that in their oil can extend the change interval from 40,000 km to 80,000 km. Evaluation of selected parameters did not prove that after exceeding of change interval 40,000 km, the more expensive motor oil would ensure all required functions as it had been declared by the supplier’s sales representative.
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KHORRAMSHAHGOL, REZA. "AN INTEGRATED STRATEGIC APPROACH TO SUPPLIER EVALUATION AND SELECTION." International Journal of Information Technology & Decision Making 11, no. 01 (January 2012): 55–76. http://dx.doi.org/10.1142/s0219622012500034.
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This paper, using goal programming (GP) and the analytic hierarchy process (AHP), proposes an integrated methodology to aid decision makers in (1) evaluating, screening and selecting best suppliers from among an exhaustive list of available suppliers and (2) determining the amount to be purchased from the selected suppliers. Along the supply chain, the suppliers, by being situated at the upstream of the chain, play a crucial role in successful management of the entire (subsequent) members of the chain and can have a significant impact on the efficiency and effectiveness of the activities of the rest of the chain, and ultimately, on the delivery of the desired products/services. Thus supplier selection can certainly contribute greatly to a firm's competitive advantage and its organizational success. This study suggests a screening and evaluation method, named supplier priority index matrix, to eliminate the least qualified suppliers and to choose the most promising ones. The remaining potential suppliers are evaluated and the best are selected from among them. Finally the AHP and GP are used to allocate the firm's total supplies among the chosen/selected suppliers.
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Imeri, Shpend, Khuram Shahzad, Josu Takala, Yang Liu, Ilkka Sillanpää, and Tahir Ali. "Evaluation And Selection Process of Suppliers Through Analytical Framework: An Emprical Evidence of Evaluation Tool." Management and Production Engineering Review 6, no. 3 (September 1, 2015): 10–20. http://dx.doi.org/10.1515/mper-2015-0022.
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AbstractThe supplier selection process is very important to companies as selecting the right suppliers that fit companies strategy needs brings drastic savings. Therefore, this paper seeks to address the key area of supplies evaluation from the supplier review perspective. The purpose was to identify the most important criteria for suppliers’ evaluation and develop evaluation tool based on surveyed criteria. The research was conducted through structured questionnaire and the sample focused on small to medium sized companies (SMEs) in Greece. In total eighty companies participated in the survey answering the full questionnaire which consisted of questions whether these companies utilize some suppliers’ evaluation criteria and what criteria if any is applied. The main statistical instrument used in the study is Principal Component Analysis (PCA). Thus, the research has shown that the main criteria are: the attitude of the vendor towards the customer, supplier delivery time, product quality and price. Conclusions are made on the suitability and usefulness of suppliers’ evaluation criteria and in way they are applied in enterprises.
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Pang, Joseph, and Chris Mähler. "Certified Quality." Mechanical Engineering 136, no. 02 (February 1, 2014): 40–43. http://dx.doi.org/10.1115/1.2014-feb-2.
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This article discusses various aspects of a new ASME program that seeks to support a robust global supply chain for the nuclear industry. Under the program, an ASME audit team will assess a company’s quality assurance program. It will make an accurate assessment of a supplier’s capability in implementing its QA program in compliance with the NQA-1 standard and will issue a certificate affirming that the company has been found in compliance. Safeguards are in place for companies to receive a fair and unbiased evaluation. Conflicts of interest are removed by having the ASME Conformity Assessment Department develop and administer the program. The ASME audit team will visit all locations where the nuclear quality assurance program is being implemented and will require a company to implement or demonstrate all aspects of its program. The review of the supplier’s QA manual and the on-site audit will be the basis of the team’s report in conveying to ASME the company’s capabilities, knowledge, and understanding of its program and of the ASME NQA-1 standard.
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Kita, Pavol, Andrea Furková, Marian Reiff, Pavol Konštiak, and Jana Sitášová. "Impact of Consumer Preferences on Food Chain Choice: An empirical study of consumers in Bratislava." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 65, no. 1 (2017): 293–98. http://dx.doi.org/10.11118/actaun201765010293.
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The objective of this paper is to highlight the use of multiple criteria evaluation methods as a tool for the rating and selection of retail chains from the customers and suppliers perspective. We provide an assessment on the attractiveness of active retail chains on the Slovak market through multiple criteria methods used for the analysis of customer preferences. An analysis was conducted on a sample of consumers in Bratislava involving 11 389 respondents interviewed. The multi-attribute decision-making methods PROMETHEE II and V were used to assess the variants. In the first part of analysis the collected data uncover customers’ preferences in the selection of retail chains. Findings suggest a ranking of evaluated retail chains and thus of customer preferences. Based on the obtained evaluation, in the second part of analysis, a set of retail chains was chosen under constraints concerning the effectiveness of advertising, market share of sales and the maximum number of chosen retail chains and a binary linear programming model was formulated as an outcome. Proposed procedure aims to assist the decision maker in selecting which retail chain to choose for distribution of supplier’s products, and thus maximize benefits, which will result from consumer preferences and service satisfaction level in retail chain.
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Pujotomo, Darminto, Nia Budi Puspitasari, and Dwi Rizkiyani. "INTEGRASI METODE ANP DAN TOPSIS DALAM EVALUASI KINERJA SUPPLIER DAN PENENTUAN PRIORITAS SUPPLIER BAHAN BAKU UTAMA CETAK KORAN PADA PT MASSCOM GRAPHY SEMARANG." J@ti Undip : Jurnal Teknik Industri 11, no. 3 (January 3, 2017): 151. http://dx.doi.org/10.14710/jati.11.3.151-160.
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Salah satu faktor yang mempengaruhi kinerja perusahaan adalah keberadaan supplier yang berperan sebagai pemasok kebutuhan atau penyedia bahan baku. PT Masscom Graphy Semarang merupakan perusahaan percetakan yang telah menjalin kerjasama dengan beberapa supplier untuk menjamin kelangsungan produksinya. Oleh karena itu evaluasi kinerja supplier sangat penting dilakukan oleh perusahaan untuk mendapatkan supplier yang handal dalam memasok bahan baku. Tujuan dalam penelitian ini adalah mengidentifikasi kriteria evaluasi kinerja supplier dan penentuan prioritas supplier yang sesuai dengan kebutuhan perusahaan, dan menentukan urutan prioritas supplier untuk bahan baku utama cetak koran. Terdapat 17 subkriteria yang digunakan dalam evaluasi kinerja supplier dan penentuan prioritas supplier. Metode Analytical Network Process (ANP) dapat dijadikan alternatif untuk suatu permasalahan yang memiliki banyak subkriteria yang saling berkaitan dalam pengambilan keputusan. Selanjutnya metode Technique For Orders Preference by Similarity to Ideal Solution (TOPSIS) digunakan untuk perankingan supplier. Berdasarkan pembobotan subkriteria dengan menggunakan ANP, subkriteria yang paling besar pengaruhnya dalam evaluasi supplier adalah harga penawaran sebesar 0,17227. Selanjutnya, penentuan prioritas supplier dilakukan dengan menggunakan metode TOPSIS dan didapatkan urutan supplier untuk bahan baku kertas CD roll adalah supplier A, B, C, dan D, sedangkan untuk bahan baku tinta web adalah supplier L, N, O, dan M. ABSTRACT One of the factors that influence the company performance is the presence of suppliers which supplies raw materials. PT Masscom Graphy Semarang is a printing company which has cooperated with several suppliers to ensure continuity of production. Therefore, supplier performance evaluation conducted by the company is very important to obtain a reliable supplier in the supply of raw materials. The purpose of this research was to identify the supplier performance evaluation criteria and priorities of suppliers in accordance with the company's needs, and determined the priority order of the main raw material supplier for newspaper print. There was 17 sub-criteria used in evaluating the performance of suppliers and prioritization of suppliers. Analytical Network Process (ANP) can be used as an alternative to solve a problem that had many interrelated sub-criteria or influence in decision making. Furthermore, the method Technique For Orders Preference by Similarity to Ideal Solution (TOPSIS) was used for ranking suppliers. Based on the weighted sub-criteria by using ANP, the most influence subcriteria in determining the priority of suppliers offering price of 0.17227. Furthermore, to the supplier prioritization was done by using the TOPSIS method and obtained the order suppliers for raw materials paper roll was a supplier A, B, C, and D, while the raw material for the ink web was a supplier of L, N, O and M.
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Lima Junior, Francisco Rodrigues, and Michael Hsiao. "A Hesitant Fuzzy TOPSIS model to supplier performance evaluation." DYNA 88, no. 216 (February 23, 2021): 126–35. http://dx.doi.org/10.15446/dyna.v88n216.88320.
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Supplier performance evaluation is a decision-making problem that involves quantitative and qualitative metrics. Although several models that allow the use of linguistic terms such as "low" and "high" to evaluate suppliers, none of them enables the application of linguistic expressions, which is especially useful when decision makers hesitates to express their evaluations. This study proposes a model based on the Hesitant Fuzzy TOPSIS method to support the supplier performance evaluation. A pilot application was carried out in an automotive company considering 8 suppliers and 10 criteria. When compared to previous similar approaches, the proposed model presented the following advantages: it enables the use of linguistic expressions to assess the supplier performance in each criterion; it groups suppliers with similar levels of performance to develop appropriate management actions; and does not limit the number of criteria and suppliers evaluated.
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Jap, Sandy D., and Shankar Ganesan. "Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment." Journal of Marketing Research 37, no. 2 (May 2000): 227–45. http://dx.doi.org/10.1509/jmkr.37.2.227.18735.
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Powerful suppliers often require retailers to make significant idiosyncratic investments to improve coordination between organizations and to enhance the supplier's presence in the end market. The authors examine how a retailer might better manage the hold-up potential of these transaction-specific investments (TSIs) through the use of three control mechanisms: supplier's TSIs, the development of relational norms, and the use of explicit contracts. Moreover, the authors consider the time-dependent nature of these mechanisms by observing their effects on commitment over the course of a relationship life cycle. The results indicate that (1) a retailer's TSIs have a negative effect on its perceptions of supplier commitment; (2) a supplier's TSIs and relational norms increase the retailer's perception of supplier commitment, whereas explicit contracts are associated with perceptions of lower supplier commitment; and (3) each of the three control mechanisms moderates the negative impact of retailer investments on perceptions of supplier commitment contingent on the relationship phase. Specifically, bilateral TSIs enhance commitment in the exploration phase and a positive effect during the decline phase. The results also indicate that the retailer's perceptions of supplier commitment are positively related to its evaluation of supplier performance and satisfaction and negatively related to conflict.
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Leckie, Civilai, Robert E. Widing, and Gregory J. Whitwell. "Manifest conflict, customer orientation and performance outcomes in international buyer-seller relationships." Journal of Business & Industrial Marketing 32, no. 8 (October 2, 2017): 1062–72. http://dx.doi.org/10.1108/jbim-11-2014-0235.
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Purpose The purpose of this paper is to test the impact of manifest conflict on performance outcomes. In particular, this paper aims to examine the moderating effect of the supplier’s customer orientation (CO) as perceived by the buyer on the conflict-performance outcomes relationships in international channel relationships. Design/methodology/approach A survey of 162 Australian importers was conducted to elucidate the associations among manifest conflict, CO and performance outcomes. Findings Manifest conflict was found to be negatively related to the importer’s evaluation of the exporter’s overall performance, which is consistent with previous work. However, CO was found to moderate the negative direct effect of manifest conflict on two outcome measures, “satisfaction with business outcomes” and the “evaluation of the exporter’s overall performance”. Moreover, it actually changed the effect from dysfunctional to functional for “evaluation of the exporter’s overall performance”. That is, CO changes the nature of the manifest conflict–outcome relationship by turning it from negative to positive. Research limitations/implications This research helps answer the appeal for research on the conditions in which conflict causes dysfunctional and functional outcomes. From a practical standpoint, providing the importer views the exporter as being customer-oriented, conflict should not be avoided if it stems from disagreements that arise due to the exporter acting in the best interests of the importer. The power of CO in affecting the functionality of outcomes resulting from conflict should be highlighted. Originality/value Conflict is a fact of life in channel relationships, but little is known about its functional and dysfunctional effects (Frazier, 1999; Skarmeas, 2006). The empirical evidence largely points to conflict being dysfunctional; however, research also indicates that context can play an important role in moderating the functionality of conflict. In this paper the authors ask: what role does CO play as a determinant of the functionality of manifest conflict in channel relationships? They argue that the exporter’s CO changes the context in which the importer and the exporter interact and, thereby, changes the way in which the importer interprets the supplier’s actions.
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Hauser, John R., Duncan I. Simester, and Birger Wernerfelt. "Internal Customers and Internal Suppliers." Journal of Marketing Research 33, no. 3 (August 1996): 268–80. http://dx.doi.org/10.1177/002224379603300302.
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To push a customer and market orientation deep into the organization, many firms have adopted systems by which internal customers evaluate internal suppliers. The internal supplier receives a larger bonus for a higher evaluation. The authors examine two internal customer-internal supplier incentive systems. In one system, the internal customer provides the evaluation implicitly by selecting the percentage of its bonus that is based on market outcomes (e.g., a combination of net sales and customer satisfaction if these measures can be tied to incremental profits). The internal supplier's reward is based on the percentage that the internal customer chooses. In the second system, the internal customer selects target market outcomes, and the internal supplier is rewarded on the basis of the target. In each incentive system, some risk is transferred from the firm to the employees, and the firm must pay for this; but in return, the firm need not observe either the internal supplier's or the internal customer's actions. The incentive systems are robust even if the firm guesses wrongly about what employees perceive as costly and about how employee actions affect profit. The authors discuss how these systems relate to internal customer satisfaction systems and profit centers.
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Cheshmberah, Mohsen. "Developing an Integrated Framework for Supplier Evaluation based on Relevant Attributes and Performance Measures." Logistics & Sustainable Transport 11, no. 1 (February 1, 2020): 101–13. http://dx.doi.org/10.2478/jlst-2020-0007.
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AbstractSupplier evaluation and selection is essential to any organization, and planning an effective and comprehensive approach to that end seems inevitable. Meanwhile, determining the requisite criteria for evaluating and selecting suppliers is probably one of the most important steps to be taken towards developing an evaluation and selection model in the organization. In this article, first a review of the literature on the criteria and the field of supplier evaluation and selection are provided. These criteria are then placed into proper categories. In order to formulate a supplier evaluation and selection framework for the manufacturing organization under study, the implemented categorization is applied where a list of fifteen attributes and performance criteria is created; where upon it is secured with the help of a designated panel (project team). These features are then screened using Lawshe’s method the “social attribute” is removed from the list of fifteen. The remaining 14 other criteria are configured within the SEAP (Suppliers Evaluation based on Attributes and Performances) framework. The framework follows the objective of continually evaluating suppliers, both potential and actual ones through incorporating their performances into their qualification ratings. Based on the proposed framework, suppliers are evaluated on the basis of two types of criteria, - feature (attribute) and performance.
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Jánošík, Ladislav, Ivana Jánošíková, Pavel Poledňák, and Izabela Šudrychová. "Porovnání dynamiky jízdy zásahového požárního automobilu v městské aglomeraci Ostrava a okresního města Nový Jíčín." Krízový manažment 19, no. 2 (2020): 14–20. http://dx.doi.org/10.26552/krm.c.2020.2.14-20.
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The paper is focused on the evaluation and comparison of driving dynamics of the intervention of the first-exit fire truck type water tender at units of the Fire Rescue Service of the Czech Republic in the Moravian-Silesian Region. The aim of the comparison is to specify different driving characteristics both in the center of the Ostrava urban agglomeration, Fifejdy city part, and in the district town Nový Jičín. Professional telemetry, which was placed in the monitored vehicles, was used to obtain primary records of the driving behavior of emergency fire-fighting vehicles. These records were then evaluated with the telemetry supplier’s company software. Our findings should be reflected in the future calculations of driving times and the area coverage.
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Hu, Lei. "AHP Method for Supplier Evaluation Index System Modeling and Evaluation Research." Applied Mechanics and Materials 121-126 (October 2011): 3677–81. http://dx.doi.org/10.4028/www.scientific.net/amm.121-126.3677.
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The choice of supplier is vital for corporations. There are many kinds of index to measure suppliers. Firstly, this paper establish a structure-model of evaluation index system for supplier according to reachability matrix of index factor division, and then select the best supplier of auto-tire industries by AHP and normalization method. This method can avoid the current single-evaluation index system of supplier which depends too much on qualitative defects, and measure suppliers comprehensively and scientifically.
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Pandey, Peeyush, Bhavin J. Shah, and Hasmukh Gajjar. "A fuzzy goal programming approach for selecting sustainable suppliers." Benchmarking: An International Journal 24, no. 5 (July 3, 2017): 1138–65. http://dx.doi.org/10.1108/bij-11-2015-0110.
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Purpose Due to the ever increasing concern toward sustainability, suppliers nowadays are evaluated on the basis of environmental performances. The data on supplier’s performance are not always available in quantitative form and evaluating supplier on the basis of qualitative data is a challenging task. The purpose of this paper is to develop a framework for the selection of suppliers by evaluating them on the basis of both quantitative and qualitative data. Design/methodology/approach Literature on sustainability, green supply chain and lean practices related to supplier selection is critically reviewed. Based on this, a two phase fuzzy goal programming approach integrating hyperbolic membership function is proposed to solve the complex supplier selection problem. Findings Results obtained through the proposed approach are compared to the traditional models (Jadidi et al., 2014; Ozkok and Tiryaki, 2011; Zimmermann, 1978) of supplier selection and were found to be optimal as it achieves higher aspiration level. Practical implications The proposed model is adaptive to solve real world problems of supplier selection as all criteria do not possess the same weights, so the managers can change the criteria and their weights according to their requirement. Originality/value This paper provides the decision makers a robust framework to evaluate and select sustainable supplier based on both quantitative and qualitative data. The results obtained through the proposed model achieve greater satisfaction level as compared to those achieved by traditional methods.
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Fang, Guo Yi, and Yan Jun Wang. "A Method for Jet Fuel Suppliers Evaluation Based on Agile Supply Chain." Applied Mechanics and Materials 26-28 (June 2010): 1083–87. http://dx.doi.org/10.4028/www.scientific.net/amm.26-28.1083.
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Jet fuel supply chains are increasingly becoming agile. To build agile supply chains, jet fuel companies first need to have access to a large supply base and secondly need an efficient mechanism for supplier evaluation and selection. In this paper, we analysis the standard for evaluating jet fuel supplier and constructs an evaluation index system for jet fuel supplier evaluation in an agile supply chain. The index system consists of five primary indexes and fifteen secondary indexes. We also develop an evaluation method for jet fuel suppliers based on relational degree analysis and the method is demonstrated with an example.
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Asgari, Moloud sadat, Abbas Abbasi, and Moslem Alimohamadlou. "Comparison of ANFIS and FAHP-FGP methods for supplier selection." Kybernetes 45, no. 3 (March 7, 2016): 474–89. http://dx.doi.org/10.1108/k-09-2014-0195.
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Purpose – In the contemporary global market, supplier selection represents a crucial process for enhancing firms’ competitiveness. This is a multi-criteria decision-making problem that involves consideration of multiple criteria. Therefore this requires reliable methods to select the best suppliers. The purpose of this paper is to examine and propose appropriate method for selecting suppliers. Design/methodology/approach – ANFIS and fuzzy analytic hierarchy process-fuzzy goal programming (FAHP-FGP) are new methods for evaluating and selecting the best suppliers. These methods are used in this study for evaluating suppliers of dairy industries and the results obtained from methods are compared by performance measures such as Mean Squared Error, Root Mean Squared Error, Normalized Root Men Squared Error, Mean Absolute Error, Normalized Root Men Squared Error, Minimum Absolute Error and R2. Findings – The results indicate that the ANFIS method provides better performance compared to the FAHP-FGP method in terms of the selected suppliers scoring higher in all the performance measures. Practical implications – The proposed method could help companies select the best supplier, by avoiding the influence of personal judgment. Originality/value – This study uses the well-structured method of the fuzzy Delphi in order to determine the supplier evaluation criteria as well as the most recent ANFIS and FAHP-FGP methods for supplier selection. In addition, unlike most other studies, it performs the selection process among all available suppliers.
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Lostakova, Hana, Zuzana Pecinova, Lenka Branska, Vladimira Vlckova, and Michal Patak. "Evaluation of Supplier Performance from the Perspective of Customers by their Attitudes." Applied Mechanics and Materials 708 (December 2014): 39–46. http://dx.doi.org/10.4028/www.scientific.net/amm.708.39.
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Current approaches to supplier evaluation from the perspective of customers mainly consist in the evaluation of the perceived quality of parameters of supply and services of each supplier. Although this aspect of the supplier evaluation from the perspective of customers is an essential part of the evaluation of suppliers, its drawback is the orientation to the past. So far, less attention in the evaluation of suppliers from the perspective of customers has been paid to the consequences of delivering value to customers, namely to the impact of the value delivered to customers on the attitudes of individual customers, their purchase intentions and their future purchase behavior. The article presents the basic features of the methodology of supplier evaluation focused on stages of customer readiness for future purchases from suppliers from their awareness through their preferences over other suppliers, satisfaction, retention to loyalty and results of primary research into this evaluation among purchasers of selected products determined for production consumption.
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Abdul-AmeerNsiaf, Ashwaq. "ASTUDYON THERECORDOF EVALUATINGTHE SUPPLIERSACCORDING TO THE CONCEPT OF QUALITY AND BENEFITING FROM IT IN PRACTICE IN AL-FURAT STATE COMPANY AND FINDING POSSIBLE PROPOSALS FOR ITS DEVELOPMENT." iraqi journal of market research and consumer protection 12, no. 2 (December 31, 2020): 81–92. http://dx.doi.org/10.28936/jmracpc12.2.2020.(8).
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Success in selecting the best among the sources of supply is one of the most important factors in the efficiency of the procurement activity in the company, because the proper selection of the source of the supply significantly affect the achievement of what is desired by the factors of quality, quantity, price and service, and the ability of the competent supplier to meet everything associated with this Factors of commitments, hereby supporting the procurement function's efforts to fully discharge its responsibilities, and in view of adopting of Al-Furat company quality management system by applying the standards of ISO (9001: 2015) and purpose of getting the on-demand benefits from the application of international standards regarding record of evaluating the suppliers Therefore the research addresses to studying the reality of the suppliers' record in evaluation accordance with the quality concept in Al-Furat Sate Company for Chemical and Pesticide Industries,proposals for its development through evaluating the suppliers on realistic and logical basis and activating it in practice and a proposal to generalize the evaluation of Contractors suppliers to the public companies affiliated to the Ministry of Industry and Minerals and other bodies through coordination with the Ministry of Planning and to provide a public database officially approved on the official sites of the above authorities, allowing any entity to benefit from the evaluation of suppliers by withdrawing an evaluation form and utilize the software available to prepare the database for the Supplier Valuation Register.
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Khoiro, Wildatul. "Evaluasi Supplier Bahan Baku Plat Besi Dengan Menggunakan Metode Analytical Hierarchy Process Dan Taguchi Loss Function." Jurnal Teknik Industri 16, no. 1 (May 9, 2017): 10. http://dx.doi.org/10.22219/jtiumm.vol16.no1.10-21.
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PT. Lamongan Marine Industry is a manufacturing company that produce large ships. The company have contracts with four suppliers of iron plate. In cooperation with these suppliers, they unable to meet the quality standards for iron plate is a measure of the thickness of the thick 45 mm. Material defects from suppliers thickness is less the limit set by the company is 0,3 mm – 0,5 mm. Process evaluation of the suppliers performed to look for suppliers that meet the criteria of the company. In this study, supplier evaluation process is carried out using Analytical Hierarchy Process (AHP) and Taguchi Loss Function (TLF). AHP for wighting each of criterian, while TLF for calculating loss function each of supplier. Criterian of the supplier evaluation are price, quality, delivery, underweight, availability, payment system, guarantee policy and repair service, with wight for each criterion are 6%, 6%, 8%, 15%, 17%, 13%, 8% and 26%. The results showed that the best supplier that meets the company criteria is a supplier PT. Biz Fitting with loss Rp. 1.140.973.
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Laosirihongthong, Tritos, Premaratne Samaranayake, and Sev Nagalingam. "A holistic approach to supplier evaluation and order allocation towards sustainable procurement." Benchmarking: An International Journal 26, no. 8 (October 7, 2019): 2543–73. http://dx.doi.org/10.1108/bij-11-2018-0360.
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Purpose The purpose of this paper is to propose a holistic approach for supplier evaluation and purchasing order allocation among the ranked suppliers who meet acceptable levels of economic, environmental and social measures. Design/methodology/approach A mixed research method of case study and analytical approach is adopted in this research. A fuzzy analytical hierarchical process (FAHP) is applied for ranking of suppliers. Supplier ranks are validated using judgements from multiple decision makers. Purchasing order allocation among the ranked suppliers is determined using cost minimization subject to multiple criteria of economic, environmental and social conditions. A cement manufacturing case example demonstrates and validates the proposed approach. Findings The research shows that both economic and environmental considerations are significant when suppliers are evaluated for sustainable procurement within the best practice of supply management process. Ranking of suppliers, based on experts’ opinions, indicates varying degrees of importance for each criterion. Adoption of sustainable procurement criteria for evaluating supplier in a cement manufacturing organization is explained by three organizational theories including resource-based, institutional and dynamic capabilities theories. Preferred suppliers from FAHP method are confirmed by judgements from multiple decision-makers. The analysis reveals that purchasing order allocation is different when suppliers are evaluated based on their relative importance and overall ranking. Research limitations/implications Currently, individual performance measures and decision-makers are selected from a limited set. The purchasing allocation among ranked suppliers, subjected to cost minimization, incorporates environmental objective of acceptable carbon dioxide emission and social perspective of health and safety of workers, and provides a new approach for dual supplier evaluation and purchasing allocation problem in cement industry. Adopting the proposed supplier evaluation and order allocation approach in practice needs to be guided by the operational principles and an overall methodology which is appropriate for the specific industry with sustainability objectives. Practical implications This research enables decision-makers to incorporate sustainability analysis in the supplier evaluation as the basis for best practice with an industry-friendly holistic approach. Using organizational theories, the research re-enforces the importance of not only the energy consumption and environmental management systems of environmental dimension as driving forces/factors from Institutional theory perspective, but also pollution controls and prevention as purchasing capabilities from resource-based theory perspective. The proposed approach is expected to motivate decision-makers to consider sustainable perspectives in supplier evaluation and order allocation processes in a global supply chain and can become a benchmarking tool. Social implications Suppliers’ information on health and safety of their truck drivers are used in order allocation, thus emphasizing the importance of social dimension and encouraging better conditions and benchmarking for delivery drivers. Originality/value This paper extends the contribution to the literature by providing guidelines for managers to set strategies, benchmarks and policies within broader sustainable supply chain practices and demonstrates the applicability of the approach using a cement-manufacturing scenario in an emerging economy.
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Hutagalung, Juniar. "Studi Kelayakan Pemilihan Supplier Perlengkapan Dan ATK Menggunakan Metode SAW (Simple Additive Weighting)." J-SAKTI (Jurnal Sains Komputer dan Informatika) 3, no. 2 (September 13, 2019): 356. http://dx.doi.org/10.30645/j-sakti.v3i2.154.
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Office Supplies and Stationery (ATK) are equipment that is often used in offices, companies and organizations, include cabinet filling, perforators, calculators, paper clips, staplers, numerators, guides, flashdisks, paper punches, pens and paper, paper shredder, computers, printers, facsimile machines, photocopiers, archive folders and cash registers, office furniture. Supplier is part of the supplier chain that influences the development of a company. Problems that are often experienced by PT. PLN Engineering such as late arrivals and lack of quality equipment and stationery from suppliers, therefore it needs to be re-ordered or returned to suppliers, so that time is wasted. Storage of data on procurement of equipment and stationery that are still conventional so that it is not effective and efficient in terms of time, cost and energy, let alone supplier selection which is still subjective. The purpose of this study makes it easier for competent parties to make decisions at PT. PLN Engineering in selecting the best supplier to be consistent in maintaining the determined criteria so as to minimize the risk and not disappoint the company. Incorrect supplier selection affects the quality and costs incurred in buying equipment and stationery from suppliers, how to overcome them requires a decision support system (SPK) that is able to accurately select the most suitable supplier. The method of Simple Additive Weighting (SAW) combined with fuzification is the right method for evaluating the best suppliers. The most important criteria are Price of Goods, Quality of Goods, Delivery Time, Location Distance, Goods Packaging, Accuracy of Goods, Flexibility, Track Record. The conclusion of the test results is the SAW method is able to show that the ranking of the best suppliers with the highest value of 0.89 is UD. Bintang Mulia.
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Asdidi, Muhammad Yanu, Moeso Alpianto, and Ahmad Ainul Yaqin. "Evaluasi Supplier Dengan Menggunakan Metode Analytical Hierarchy Process Dan Taguchi Loss Function." Jurnal Teknik Industri 19, no. 2 (August 29, 2018): 178. http://dx.doi.org/10.22219/jtiumm.vol19.no2.178-189.
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Supplier evaluation process is a strategic activity on purchasing management that aims to find out the performance of the supplier. PT. Fronte Classic Indonesia is a company manufacturing car carpet, one of the raw materials needed in producing car carpet that is calcium. The supplier in partnership with the company has performance that is less suitable. The methods used in this research Analytical Hierarchy Process (AHP) and Taguchi Loss Function. AHP is used to determine the weights of the criteria and Taguchi Loss Function is used to calculate the loss function of the respective supplier. Supplier evaluation process carried out to search for suppliers and meet the criteria of the company. The criteria used in the evaluation of suppliers are price, delivery, quality, the accuracy of goods quantity, guarantee policy, response to claims. The results showed that the suppliers who meet the criteria of the company by providing minimum losses as the best supplier.
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Shen, Mengru, Xiaoran Pang, Tong Chen, Lei Tang, and Hui Wan. "Research on Power Enterprise Supplier Management System Based on Supplier Deep Portrait." E3S Web of Conferences 257 (2021): 02007. http://dx.doi.org/10.1051/e3sconf/202125702007.
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In current supplier management business status of power enterprises, exists many common pain points, such as weak supplier data management, weak risk management awareness. With the intention of solving these problems, this research proposes a deep portrait system of suppliers of power enterprises by constructing full information database of suppliers, establishing a comprehensive evaluation index system of suppliers, and building a supplier label library. With the application of this system, this paper designs the business mechanism optimization scheme of the whole life cycle auxiliary management, which includes supplier qualification and performance verification, professional performance evaluation, market performance insight and risk control. This system proposed is of great significance to improve the lean level and informatization process of supplier management in power enterprises.
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Urbaniak, Maciej. "Role of supplier evaluation criteria in risk mitigation related to purchasing process." Engineering Management in Production and Services 13, no. 2 (June 1, 2021): 96–106. http://dx.doi.org/10.2478/emj-2021-0015.
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Abstract The article aims to present the role of supplier evaluation criteria in reducing purchasing risk. Before a purchasing enterprise starts cooperating with suppliers, it set specific requirements and expectations. The fulfilment of these requirements and expectations is verified through the evaluation of suppliers. Evaluation results should indicate potential risks that may arise in the development of partnership cooperation. The article includes the results of empirical research conducted using the computer-assisted telephone interviewing (CATI) technique in medium and large manufacturing companies operating in Poland. The results of the conducted empirical research indicate that companies wishing to partner with suppliers try to limit the level of risk associated with purchases. When evaluating suppliers, manufacturers focus mainly on reducing the risk associated with the defective technical quality of products, timely deliveries, delivery flexibility, time to restore continuity of deliveries, completeness of order fulfilment and delivery documentation, as well as price competitiveness. Also, in the evaluation of suppliers, companies operating in Poland are beginning to pay attention to the reduction of negative environmental impact.
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Stojanović, Goran, and Dejan Bogdanović. "Suppliers ranking in production systems by Fuzzy TOPSIS method, case study: Underground Coal Mines Resavica-Serbia." Podzemni radovi, no. 38 (2021): 27–45. http://dx.doi.org/10.5937/podrad2138027s.
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Selection and evaluation of suppliers is a complex issue that depends mostly on the quality of the decision-making process. The aim of this paper is to point to the possibility of applying multi-criteria analysis (Fuzzy TOPSIS method) for the selection of suppliers operating in mining systems in the case of the Public Company for Underground Coal Mining Resavica (JPPEU Resavica) -Serbia. Ranking of companies is done based on ten criteria, and it has considered a list of five suppliers (Supplier 1; Supplier 2; Supplier 3; Supplier 4; Supplier 5). The criteria cover the most important aspects of suppliers' selection such as: management and organization, quality, technical ability, production facilities and capacity, financial position, delivery, service, relationship-connectivity, security and environmental protection and price. In doing so, it has used the experts knowledge from JPPEU Resavica to determine the significance and impact of certain criteria to the process of supplier selection and evaluation of suppliers in regard to each criterion. Fuzzy TOPSIS method was used for determining the final ranking of suppliers. The supplier with the top rank was the Supplier 4. The obtained results indicate that the proposed method gives excellent results and can be used for solving various, and the most complex problems that occur in mining systems, as well as in other production systems.
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Song, Yinghui, Junwu Wang, Feng Guo, Jiequn Lu, and Sen Liu. "Research on Supplier Selection of Prefabricated Building Elements from the Perspective of Sustainable Development." Sustainability 13, no. 11 (May 28, 2021): 6080. http://dx.doi.org/10.3390/su13116080.
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Prefabricated building is an efficient building mode. Compared with the traditional building mode, the prefabricated building has advantages of less pollution, high construction efficiency, being more labor-saving, and economy, which is in line with China’s sustainable development strategy. This paper proposes a supplier selection evaluation model based on the mechanism equation model (SEM) and intuitionistic fuzzy analytic hierarchy process (IFAHP). Based on a detailed literature review, 300 structured questionnaires were distributed to the relevant enterprises, and an evaluation index system of prefabricated building element suppliers was built. With the fitting and modification process using a structural equation model, and assist of a path factor, an evaluation index system for evaluating the prefabricated building element suppliers was finally obtained. Finally, the intuitionistic fuzzy analytic hierarchy process was used to establish a selection model of prefabricated element suppliers, and the prefabricated element suppliers of Shuangyashan prefabricated construction projects were analyzed as a case study. The results show that the following factors have the most significant impact on supplier selection (from high to low): quality, economy, long-term cooperation, after-sales, and transportation. This study had a comprehensive consideration of the influencing factors existing in the whole selection process and should provide a valuable reference for the sustainable development of prefabricated construction engineering.
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Keller, Katalin, Balázs Kocsi, and István Budai. "Evaluation of Suppliers at A Steel Structure Manufacturer." Műszaki Tudományos Közlemények 9, no. 1 (October 1, 2018): 111–14. http://dx.doi.org/10.33894/mtk-2018.09.23.
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Abstract In today’s world, where competition is becoming increasingly prominent, companies need to focus on several aspects in order to be successful in their operations. Purchasing is essential to achieving this goal, so suppliers can be evaluated as well. A new approach is created based on the QFD method for evaluating suppliers, which can be quickly and easily performed, even without the help of a computer. This method was tested in a company based in a North Eastern Hungarian city. Firstly, suppliers were selected by ABC analysis and then the expectations were defined and compared based on the order of their preference matrix. The three categories were A, B and C, one supplier achieved a place in the best category, two suppliers a place in the second category, five suppliers joined the third category. Furthermore, Suppliers were categorized by Kraljic matrix. The supplier rating which was based on the QFD (Quality Function Deployment) method, allows analysis of the performance of a given supplier in an easy way within the company and to develop them over the long-term in order to make the company more successful based on the results of combined work.
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He, Wei. "A Study on Evaluation of Modular Suppliers and Discussion of Stability." Discrete Dynamics in Nature and Society 2018 (July 2, 2018): 1–25. http://dx.doi.org/10.1155/2018/4950740.
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Evaluation of modular suppliers is a crucial step towards building an effective modular production network. However, few studies focus on the salient features of modular production and discuss the selection and evaluation of modular suppliers. In this paper, the fuzzy evaluation method is used to make the evaluation. Regarding the method, this paper applies mathematical analysis to further discuss the stability of the method by introducing a dispersion degree and modifying the evaluation vector. Then, based on modularization theory, this paper adopts a factor analysis to identify the criteria for a modular supplier. This paper has two main findings: constructing an index system to evaluate modular suppliers and providing a way to test the stability of the method used. As such, the results of the paper contribute to helping enterprises involved in modular production to identify qualified modular suppliers and make reliable decision with regard to modular supplier evaluation.
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Li, Na, and Jian Ge Li. "Study on the Choice of Logistics Supplier in Wind Power Manufactures Based on Fuzzy Comprehensive Evaluation." Advanced Materials Research 945-949 (June 2014): 2830–33. http://dx.doi.org/10.4028/www.scientific.net/amr.945-949.2830.
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Logistics supplier selection is the source of wind power manufactures enterprise product quality assurance,while the evaluation and selection of suppliers are affected by a number of uncertainty factors. In order to be more accurate and comprehensive evaluate the logistics supplier of wind power manufactures enterprise, a set of vendor evaluation index system is established in this paper. For the status quo of wind power manufactures enterprise directly scoring, an evaluation model is proposed which use fuzzy comprehensive evaluation method to evaluate and select logistics supplier for wind power manufactures enterprise. The actual case shows that the method can be objective and accurate selection of suppliers and overcome the shortcomings of the previous evaluation methods.
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Ma, Xinqiang, Xuewei Li, Baoquan Zhong, Yi Huang, Ye Gu, Maonian Wu, Yong Liu, and Mingyi Zhang. "A Detector and Evaluation Framework of Abnormal Bidding Behavior Based on Supplier Portrait." International Journal of Information Technology and Web Engineering 16, no. 2 (April 2021): 58–74. http://dx.doi.org/10.4018/ijitwe.2021040104.
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In a large number of bidding supplier groups, it is difficult to accurately find suppliers with unreasonable bidding behavior. In order to solve the problem of precise positioning of massive abnormal bidding behavior groups of diverse and widely distributed suppliers, the authors design a detector framework of abnormal bidding behavior based on supplier portrait. This paper mainly focuses on three abnormal bidding behaviors which harmful to the tenderers—“affiliated operation,” “subcontracting behavior,” and “colluding behavior.” Based on the bidding behavior records of suppliers, this paper establishes supplier portraits in four dimensions. In order to solve the problem that the detection algorithm under the unlabeled data is difficult to verify, this research establishes a new evaluation framework based on the bid base price formula and benefit map database of the supplier. The experiment verifies that the framework can effectively detect most suppliers with abnormal bidding behavior and can significantly change the benchmark price after eliminating abnormal suppliers.
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Pech, Martin, and Drahoš Vaněček. "Supplier Performance Management in Context of Size and Sector Characteristics of Enterprises." Quality Innovation Prosperity 24, no. 1 (April 1, 2020): 88. http://dx.doi.org/10.12776/qip.v24i1.1407.
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<p><strong>Purpose:</strong> The paper deals with the differences of supplier performance management characteristics by different size of the enterprises and sectors of industry.</p><p><strong>Methodology/Approach:</strong> The research is based on a questionnaire survey carried out in 2016-2019 in 366 enterprises. Four hypotheses were formulated, focused on supplier selection preferences, frequency of supply evaluation, providing feedback to the suppliers about their performance and quality control. The results are analyzed by the tests of Chi-square statistics.</p><p><strong>Findings:</strong> The results show that the enterprises differ in the criteria of the selection of the supplier, frequency of supply evaluation and providing feedback to the suppliers about their performance according to their sector industry. In terms of the size of the enterprises, differences were found only in the evaluation of suppliers and evaluation feedback. Enterprises did not differ in quality control of the deliveries.</p><p><strong>Research Limitation/implication:</strong> The results show that quality is the most evaluated criterion in the selection of the suppliers. In the future, the importance of other environmental and Industry 4.0 criteria will grow. It is recommended combining supplier evaluation and reviews with the feedback to the suppliers to improve the performance of the suppliers.</p><strong>Originality/Value of paper:</strong> The study compares the enterprises in terms of their size and industries in the area of supplier performance management characteristics. These criteria are often not mentioned nor compared in other publications.
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Zhang, Chenyang, Zhuwu Zhu, Jian Liu, and Ke Zhou. "Supplier Selection in Supply Chain Based on Fuzzy Comprehensive Evaluation Method." E3S Web of Conferences 253 (2021): 03034. http://dx.doi.org/10.1051/e3sconf/202125303034.
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First of all, the type of supplier under the environment of supply chain is presented, and the choice of supplier to consider factors and selection methods, and then based on the analysis of a supplier evaluation index system should follow the four principles on the basis of the proposed a supplier evaluation index system. The thought and method of fuzzy comprehensive evaluation of the evaluation of suppliers are introduced, supplier fuzzy comprehensive evaluation model is established, and the instance is given to test and verify.