Dissertations / Theses: 'Stakeholders'

1

McCandless, Kaisa M. "Beyond the stakeholder paradox : to meaningful consultation with community stakeholders." Thesis, McGill University, 2002. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=79788.

Full text

Abstract:

This thesis argues that the stakeholder paradox (Goodpaster, 1991) has hindered the achievement of meaningful consultation processes because it perpetuates a management-centered discourse of stakeholder engagement aimed at producing stakeholder consent and legitimating organizational action. In order to advance beyond the use of stakeholder consultation as a sophisticated public relations tool, and instrument of organizational power and persuasion, it must be treated as a series of activities (discussion, deliberation and decision making) linked together through the common modality of negotiative communication.
An analysis of practice guidelines, protocols and key informant interviews using a critical organizational communication approach evaluates the extent to which contemporary instances of consultation practice account for the specificity of stakeholder context, address power and capacity gaps between consulting organizations, and enables all stakeholders to engage in a negotiative dialogue that has a direct influence upon the decision-making process of a project. This thesis argues that operationalizing tenets of a critical communication framework within consultation practice has the potential to produce the conditions for conducting a meaningful consultation with community stakeholders.

APA, Harvard, Vancouver, ISO, and other styles

2

Cartó, Sofia Alexandra Nunes. "Aplicação da teoria de stakeholders e implementação da gestão de stakeholders no contexto empresarial em Portugal : como, porquê e com que objetivos acontece." Master's thesis, Instituto Superior de Economia e Gestão, 2019. http://hdl.handle.net/10400.5/19193.

Full text

Abstract:

Mestrado em Marketing
Apesar do termo “Stakeholders” e a sua tradução para português “Partes Interessadas” serem já reconhecidos por um grande número de gestores portugueses, a Teoria de Stakeholders, o que representa e o seu potencial como abordagem e ferramenta de gestão da empresa é ainda pouco conhecida. A aplicação desta teoria de forma sistemática nas empresas nacionais é discreta e pouco confirmada por investigação. Esta dissertação pretende alcançar uma maior compreensão relativamente à realidade da Gestão de Stakeholders em Portugal. Pretende perceber se e como a Teoria de Stakeholders é aplicada nas empresas em Portugal. E, em caso positivo, quer analisar com que motivações e razões as empresas aplicam esta abordagem e ferramenta de gestão, e com que objetivos e resultados os stakeholders são envolvidos. O número limitado de trabalhos de investigação preocupados em verificar de forma empírica a aplicabilidade desta teoria, em compreender se e como é parte da realidade da gestão e em perceber de que forma a sua aplicação influencia os resultados da organização deixa em aberto um melhor conhecimento da realidade de aplicação da Teoria de Stakeholders. Este trabalho procurou, assim, fazer um estudo qualitativo relativo à realidade da aplicação da Gestão de Stakeholders em Portugal, para perceber a aplicação, perspetiva de aplicação, objetivos e formas de implementação desta teoria em contexto organizacional. Pretende ainda compreender as perceções dos gestores relativamente aos efeitos da aplicação da Teoria de Stakeholders no desempenho das empresas em Portugal. Utilizou-se uma estratégia de design de estudo de caso, com recurso a múltiplos métodos de recolha e análise de dados, nomeadamente entrevistas, informação documental interna das organizações e documentação pública das mesmas. Os resultados da elaboração dos dez casos de estudo evidenciaram que existe aplicação da Teoria de Stakeholders nas empresas em Portugal e que, embora esta aplicação aconteça no âmbito da estratégia de sustentabilidade da empresa e das obrigações legais e normativas a que está sujeita neste contexto, a Gestão de Stakeholders é, em última análise, utilizada e percebida pelos gestores como uma ferramenta fundamental para potenciar a competitividade da empresa na esfera nacional e, sobretudo, internacional, tendo, portanto, importantes efeitos no seu desempenho.
Although a large number of Portuguese managers already recognize the word "Stakeholder", the Stakeholder Theory, what it represents and its potentiality as a strategic management approach and a tool in a company is still barely known. The systematic use of the Theory in Portuguese companies is discreet, and scarcely confirmed empirically. This dissertation intends to achieve a greater understanding regarding the reality of Stakeholder Management in Portugal. It intends to understand whether and how Stakeholder Management is used in companies in Portugal. And, if so, it intends to analyze with which motivations and reasons companies apply this management tool, and with which objectives and results the Stakeholders are involved. The limited number of research studies focused on empirically verifying the applicability of the theory, in understanding how it is part of the reality of management, and in realizing how its application influences business performance means there is a knowledge gap regarding real world use of the Stakeholders Theory in Portugal. In view of this situation, this research uses a qualitative approach on the reality of the use of Stakeholder Management in Portugal, focusing in how it is used, with which perspective, its objectives and how it is implemented in the organization’s context. It also intends to understand manager’s perceptions, of the effects of Stakeholder Theory management on the performance of companies in Portugal. This study uses a multiple case-study design strategy with multiple data collection and analysis methods per case, including interviews, company internal information of each organization and public information. Results of ten case studies show that there is application of the Stakeholder Theory in companies in Portugal. Although this happens in the framework of the company's sustainability strategy, and legal and regulatory obligations to which it is subject in this context, Stakeholder Management is ultimately used and perceived by managers as a fundamental tool, to potentiate the competitiveness of the company in the national and, above all, international sphere, and therefore it has an important effect on its performance.
info:eu-repo/semantics/publishedVersion

APA, Harvard, Vancouver, ISO, and other styles

3

Sarikaya, Yelda. "Investigating Stakeholders." Master's thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613069/index.pdf.

Full text

Abstract:

The main purpose of this study was to examine and describe college students&rsquo
and graduates&rsquo
perceptions of the received and expected levels of employability skills and qualities clustered into the domains of communication, mathematics, quantitative, foreign language, technology, teamworking, learning, problem-solving, adaptability, and personal qualities during college training, and also to assess college educators&rsquo
and employers&rsquo
perceptions regarding the importance level of identified employability skills and qualities for graduates&rsquo
entry, success and productivity in workplaces. In this study, data were gathered through three distinct questionnaires whose frame and content were developed by utilizing a survey with 218 students, 54 graduates, 26 educators and 16 employers. The setting was Cappadocia Vocational College campus and several towns in Nevsehir where workplaces of external partners of the college are located. Descriptive and inferential statistics were utilized to analyze the results of this study. Frequencies were tabulated to determine significant associations and mean scores were calculated to assess the identified variables. Paired and independent samples t-tests were utilized to explore the differences between the perceptions of students, graduates and educators. The responses of employers were tabulated within itself due to low number of participants. The findings of indicated that students and graduates perceived college training to have little or moderate impact on employability skill acquisition
however, besides student population, employers and educators perceived employability skills to be of medium or high importance for graduates&rsquo
effective job performance and productivity of workplaces.

APA, Harvard, Vancouver, ISO, and other styles

4

Boon, Ling-Ni. "Stakeholders in Pension Finance." Thesis, Paris Sciences et Lettres (ComUE), 2017. http://www.theses.fr/2017PSLED030.

Full text

Abstract:

La présente thèse s'intéresse à trois acteurs du financement des régimes de retraite : le législateur, l'assureur et l’individu. Dans un environnement en proie à un comportement déviant du marché financier et à des évolutions démographiques défavorables, le rôle de ces parties prenantes doit impérativement faire l’objet d’une réévaluation pour relever le défi de la pérennité du financement des retraites. L’étude de la règlementation et de la conception des régimes a été réalisée en intégrant des caractéristiques types du futur paysage des retraites, telles que le poids de plus en plus important du risque assumé par l’individu ou l’éventuelle participation d'investisseurs boursiers dans l’offre de contrats. Les conclusions de cette étude permettent de dégager des orientations en vue de la gestion du risque de longévité pour les individus, une évaluation de l’attrait de l’exposition au risque de longévité pour les investisseurs, des informations sur l’élaboration des contrats pour les assureurs ainsi que des propositions, pour les décideurs politiques, de mesures règlementaires favorisant la durabilité du paysage des retraites
This dissertation examines three stakeholders in pension finance: the individual, the policymaker, and the pension provider (e.g., an insurer or a pension fund). In a setting beset by unforseen financial market circumstances and demographic changes that disfavor financial security in retirement, a re-evaluation of these stakeholders’ role is necessary. We explore the regulation and design of retirement plans by incorporating features that characterize the future retirement landscape, such as the increasing burden of risk borne by the individual, and the potential involvement of market investors in the provision of retirement contracts. The implications of our findings encompass guidance for individuals in managing longevity risk, evaluation of the appeal of longevity risk exposure to investors, insights on contract design for the insurer, and proposals to the policymaker on regulatory measures that foster a sustainable retirement environment

APA, Harvard, Vancouver, ISO, and other styles

5

Johnson, Clair Marie. "Power and Participation: Relationships among Evaluator Identities, Evaluation Models, and Stakeholder Involvement." Thesis, Boston College, 2015. http://hdl.handle.net/2345/bc-ir:104710.

Full text

Abstract:

Thesis advisor: Lauren Saenz
Stakeholder involvement is widely acknowledged to be an important aspect of program evaluation (Mertens, 2007; Greene, 2005a; Brandon, 1998). However, limited work has been done to empirically study evaluators’ practices of stakeholder involvement and ways in which stakeholder involvement is affected or guided by various factors. As evaluators interact with and place value on the input of stakeholders, social, cultural, and historical backgrounds will always be infused into the context (Mertens & Wilson, 2012; MacNeil, 2005). The field of evaluation has done little to critically examine how such contexts impact evaluators’ perceptions of stakeholders and their involvement. The present study attempts to fill these gaps, focusing specifically on the relationships among evaluator identities and characteristics, evaluation models, and stakeholder involvement. Using the frameworks of critical evaluation theory (Freeman & Vasconcelos, 2010) and a theory of capital (Bourdieu, 1986), the present study utilized a sequential explanatory mixed methods approach. A sample of 272 practicing program evaluators from the United States and Canada provided quantitative survey data, while a sample of nine evaluators provided focus group and interview data. Regression analyses and thematic content analyses were conducted. Findings from the quantitative strand included relationships between: (1) measures of individualism-collectivism and stakeholder involvement outcomes, (2) contextual evaluation variables and stakeholder involvement outcomes, (3) use of use, values or social justice branch evaluation models and stakeholder involvement outcomes, and (4) whether the evaluator identified as a person of color and the diversity of involved stakeholders. Findings from the qualitative strand demonstrated the role of dominant frameworks of evaluation serving to perpetuate systems of power. Participating evaluators revealed ways in which they feel and experience systems of power acting on them, including participation in, recognition of, and responses to oppression. The qualitative strand showed that evaluation models may be used to help recognize power dynamics, but that they are also used to reinforce existing power dynamics. Implications and recommended directions for future research are discussed
Thesis (PhD) — Boston College, 2015
Submitted to: Boston College. Lynch School of Education
Discipline: Educational Research, Measurement and Evaluation

APA, Harvard, Vancouver, ISO, and other styles

6

Prodan, Diana Mihaela, and Fanjul Eduardo Vega. "Mechanisms for stakeholder analysis and engagement in mobility management projects : A case study of Sustainable Travel in Umeå Region, Sweden." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet (USBE), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52005.

Full text

Abstract:

The current study investigates the mechanisms employed for analyzing and engaging stakeholders through the planning and implementation phases of the mobility management project Sustainable Travel in Umeå Region (Sweden). In alignment with researchers' epistemological and ontological assumptions, an abductive approach and the case study strategy were selected. The qualitative data collected through conducting interviews with the five project team members and through examining project's documentation were analyzed using the pattern matching technique and leading to the findings presented in detail in Chapter 4 and discussed in Chapter 5. The core finding of the study is a model of the use of mechanisms through the planning and implementation phases of a MM project. The planning phase of the project coincides with the stakeholders' analysis process, thus identifying, classifying, characterizing and a very complex process of designing the engagement strategy for citizens, which includes also deciding and starting implementing the strategy for organizations. The correspondent analysis and engagement mechanisms, developed by the project stakeholders‟ scholars for each of these stages, are mostly unwittingly used by the project team. Once the engagement strategy for citizens is decided, the implementation phase is initiated. The implementation phase is characterized by a blend between MM mechanisms and classic stakeholders' engagement mechanisms, which are constantly reassessed through project's lifecycle. In addition, the main challenges emerged in the process of stakeholders' engagement in this project are discussed, concluding that the lack of alignment between some of the regulations coming from the national and supranational level and the project's aim, combined with communication issues and the unwillingness of the targeted organization to interfere in the personal lives of their employees, are the elements that most endanger the success of the stakeholders' engagement process and implicitly of the MM project.

APA, Harvard, Vancouver, ISO, and other styles

7

Shakiba, Abtin. "Assessing Stakeholders’ Interest in Biofuels." Thesis, Université d'Ottawa / University of Ottawa, 2015. http://hdl.handle.net/10393/32085.

Full text

Abstract:

The global biofuels industry is growing fast, involving many different actors, such as producers, forestry companies, biofuel producers and others. This development forces industry actors and policy makers to take biofuels into consideration as a source of energy and to also consider arising and shifting stakeholder interests. Experience has shown that the role of stakeholders can be critical to commercial success especially where environmentally sensitive activities are involved or when strong lobby groups exist. The purpose of the first part of this study is to identify the interests of different stakeholder groups involved in the biofuel industry in Canada. This study is based on primary data collected from representatives of each stakeholder group. It follows a framework developed by Turcksin et al. (2011), who use a similar stakeholder analysis as input to a Multi-Actor Multi-Criteria Analysis (MAMCA) to assess different biofuel alternatives and opportunities. This study draws on the definition of stakeholders and their interests, and uses pairwise comparisons of the interests for each stakeholder group. The responses are analyzed using a methodology commonly used in the Analytic Hierarchy Process (AHP, Saaty, 1990) to derive a ranking of stakeholder interests for each group. The key results of this study are the weighted rankings of interests for each stakeholder group. These results also allow for a comparison between Canada and Belgium, based on the earlier work of Turcksin et al. (2011), which shows noticeable differences between the priorities of stakeholders in Canada and Belgium. The second part of this study explores first the potential impact of public research on stakeholders and then the opinions of all stakeholders on public policies and programs of relevance to the development of the biofuels industry. The results suggest that researchers generally expect positive impacts of their work on all stakeholder groups. They anticipate that the greatest impact of their work will be on end-users, in terms or allowing them to project a green image. The second highest impact is anticipated on increasing the production capacity for biofuels producers. In terms of the importance of public policies and programs on biofuels commercialization, respondents generally anticipate tax measures and research and development support to facilitate the commercialization of biofuels. Agricultural and trade policies are considered less important. However, there are differences between the stakeholder groups. For example, government respondents are least optimistic about the effectiveness of research and development measures, yet most optimistic about biofuel mandates. Biofuel producers show the greatest appreciation for agricultural and trade measures, and consider tax measures as less important than all other stakeholders. Comparing the results from all three parts of the study, the results document considerable differences between the stakeholder groups, and they suggest that the main contributions of researchers to the different stakeholder groups are not necessarily aligned with the priorities stakeholders have for their interests in biofuels.

APA, Harvard, Vancouver, ISO, and other styles

8

Alriksson, Stina. "Environmental preferences among steel stakeholders." Doctoral thesis, Linnéuniversitetet, Institutionen för biologi och miljö (BOM), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-28310.

Full text

Abstract:

Emissions of carbon dioxide, dioxins, nitrogen oxides and particulate matter as well as use of non-renewable resources and energy are some important sustainability challenges for the Swedish steel industry. Much effort has been made, mainly by technical solutions, which to a high degree have decreased the emissions during the last 30 years. Technical solutions however will not be sufficient to reach sustainable development, stakeholder involvement is also necessary. Stakeholder theory states that stakeholder involvement must include a dialog between the stakeholders involved and the operation. The first step in this process is to identify which key issues the stakeholders find most important and then the organisation needs to start interact with its stakeholders. This thesis deals with such issues. Stakeholder preferences for environmental issues were assessed with conjoint analysis, Q-methodology and focus group discussions. The theory of planned behaviour was used to assess how attitudes were connected to background factors and a potential pro-environmental behaviour. Five studies have been carried out in the framework of this thesis. The studies include: a literature review, method evaluation, evaluation of environmental objectives in stakeholder groups, screening of relevant factors, evaluation of steel environmental characteristics, identification of barriers to the introduction of new materials and the impact of worry and risk perception on strategic environmental decisions. It can be concluded that the methods applied in the studies work well in eliciting preferences. It has been possible to show how different stakeholder groups as well as individuals prioritise environmental objectives and sustainability issues. Since individuals within a stakeholder group vary considerably in preferences, the results from this thesis show the importance of illustrating results on an individual level instead of the traditional group level. Also, a method has been tested where the results were brought back to the respondents in order to stimulate discussions between different stakeholder groups.

APA, Harvard, Vancouver, ISO, and other styles

9

Neu, Nora-Martina. "Managing Stakeholders in Global Projects." Thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for produksjons- og kvalitetsteknikk, 2013. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-22362.

Full text

Abstract:

The following thesis will provide an examination of stakeholders in global projects. Stakeholders present the project in itself through the various participants in it. The literature review gives an extended overview and understanding of stakeholders as well as exploring particularities for global projects and their special influence on stakeholder like the changes through time, environment, importance of communication and relationship management in general. For a more comprehensive approach success factors are introduced and reveal key aspects like communication, feedback and monitoring as well as relationship management for a beneficial outcome. Success factors were confirmed in the conducted interviews and in particular private relationships were pointed out, as key to success in a global environment. Moreover the awareness of stakeholders is given, although an appropriate definition is not available, therefore understanding needs to be broadened. As practitioners use different perspectives, the awareness of distinct interests and points of view as well as the expectation of problems is given. Problems get searched and used for improving the global project outline and execution. Moreover, to take the different dynamics from inside and outside into the global project in mind, planning needs to be focused as well as continuously on-going active stakeholder interaction, which displays the key to success. In general the approach towards stakeholders needs to be adjusted by the scholars for a more practical application. On the other hand practitioners need to be more careful about stakeholders, like taking in mind the theoretical background. The conclusion of this thesis presents first the recognition and awareness of stakeholders to then identify and analyse them with help of theoretical tools. This is followed by a plan about the treatment of stakeholders, as planning is the core for success. Afterwards the interaction will take place, which needs to be guided and especially adjusted for the different stakeholders. In general the emphasis should lie on the creation and exploitation of private relationships as they are improving and facilitating the global project. The last part of the circle of approaching stakeholders is the awareness of dynamics, before that the stakeholders need to be identified and analysed due to the fast changing environment; for example the different global environments and particularities need special attention. As stakeholders present the key of a global project they need special attention as well as interaction to intertwine with each other for a more efficient way of working. Key issues such as particularities in the global environment and the importance of open active communication to facilitate the execution, will be discussed to show crucial points for pursuing success in global projects.

APA, Harvard, Vancouver, ISO, and other styles

10

Slinger, Giles. "Essays on stakeholders and takeovers." Thesis, University of Cambridge, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.621949.

Full text

APA, Harvard, Vancouver, ISO, and other styles

11

Contreras, Estrada Natalia, and Alvarado Javier Ulloa. "Stakeholders intelligence : Minera Los Pelambres." Tesis, Universidad de Chile, 2011. http://www.repositorio.uchile.cl/handle/2250/115024.

Full text

Abstract:

Seminario para optar al grado de Ingeniero Comercial, Mención Administración y Mención Economía
Minera Los Pelambres está viviendo un proceso de cambio muy importante en toda su estrategia. Lo que se está haciendo es pasar de una estrategia basada en el valor económico a una basada en el valor sustentable. Dicha estrategia se basa en lo que se conoce como “Stakeholders Intelligence”, lo que en pocas palabras se puede resumir como el trabajar en conjunto con todos los grupos de interés que tiene la empresa, tales como accionistas, comunidades, clientes, empleados, medios de comunicación, entre otros. Para esto se necesita en primer lugar identificar a todos los stakeholders y sus intereses, y desarrollar un método de comunicación eficiente y continuo, para poder medir el desempeño actual y futuro con respecto a dichos estos agentes. Se comienza mostrando el contexto de la empresa, en cuanto a Historia, Estructura Organizacional y Planificación Estratégica y se termina con el modelo de Stakeholders intelligence, que se define mediante la obtención de información de cada stakeholder relevante para la compañía, indicadores que medirán factores objetivos y subjetivos que tendrán como resultado el estatus del relacionamiento existente entre los grupos de interés y Minera Los Pelambres, lo que gracias al análisis de ellos recaerá en futuras practicas que permitirán un mejoramiento del valor percibido de los Stakeholders y un trabajo en conjunto entre los grupos y la empresa, generando un aumento en el valor total de ésta. Para llevar esto a cabo trabajamos en conjunto con el profesor Gustavo Amtmann y personal de la empresa incluyendo gerentes e ingenieros de la gerencia de planificación estratégica. El contenido está sujeto a las necesidades específicas de esta compañía

APA, Harvard, Vancouver, ISO, and other styles

12

Abukres, Salem Hasn. "Stakeholders’ attitudes towards continued dispensing." Thesis, Curtin University, 2015. http://hdl.handle.net/20.500.11937/1530.

Full text

Abstract:

This study aimed to explore stakeholder’s attitudes towards Continued Dispensing (CD), a new method to supply Statins and Oral Contraceptives without a valid prescription. Consumers and pharmacists were supportive of CD, however both felt expansion of the range of medications covered could occur. At an organisational level doctors oppose CD, however at an individual level this was not evident. The results suggest CD appears to be a positive initiative with scope for possible expansion.

APA, Harvard, Vancouver, ISO, and other styles

13

Sanderson, Paul. "Evaluating stakeholder interests in regulatory decision-making : perceptions of responsibilities to the public and other stakeholders." Thesis, University of Cambridge, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423941.

Full text

APA, Harvard, Vancouver, ISO, and other styles

14

Goossens, Victoria. "Power, stakeholders and the theory of planned behaviour : understanding stakeholder engagement in an English seaside context." Thesis, University of Hull, 2011. http://hydra.hull.ac.uk/resources/hull:5770.

Full text

Abstract:

In destination development and planning literature much emphasis has been placed upon structural and geographical interpretations of how destinations can be viewed. There is a lack of attention to agency and stakeholder perspectives in destination development and planning. This research has sought to address this gap by focusing upon stakeholder power and engagement with tourism policy development in an English seaside context. Not only is the English seaside context important conceptually, practical connotations are also evident, particularly following the disbanding of the Regional Development Agencies in the summer of 2010 and the impact this has had on tourism organisation in Britain. The research objectives of this study focus upon compiling a conceptual framework which draws upon how power can be used in an enabling and not constraining fashion as an empowerment of people, by focusing on key concepts in stakeholder theory literature. The aim is to provide an alternative to a purely structural and geographical interpretation of the organisation of tourism policy, by focusing on agency and structure, as well as utilising the theory of planned behaviour in determining stakeholder engagement with tourism policy development. This research contributes to the stakeholder theory literature, particularly in defining the power of a stakeholder and how this can help address stakeholder engagement in tourism policy development. In addition contributions are made to the literature on English seaside tourism in utilising insights from the literature on power, structure and agency and stakeholder theory. From a methodological perspective a mixed method research approach has been adopted to add to the emerging qualitative research in the tourism literature in gaining rich contextual insights to the research problem.

APA, Harvard, Vancouver, ISO, and other styles

15

Durelius, Hugo. "Att avgöra vilka stakeholders som spelar roll i småbolag : Ett bidrag till forskningen om stakeholder salience." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-389633.

Full text

Abstract:

Att ha kunskap om vilka stakeholders som spelar en viktig roll och därmed förtjänar organisationsledningens uppmärksamhet har visats vara extremt viktigt för en organisations framgång. Mitchell et al (1997) presenterar ett ramverk som introducerar sju stakeholder-typer baserat på tre attribut; power, legitimacy och urgency. Modellen bestämmer stakeholder salience, hur viktig en stakeholder är, baserat på hur många av dessa tre attribut denna tillskrivs. I en vidareutveckling av modellen insamlas data i denna studie genom semi-strukturerade intervjuer med verkställande direktörer för svenska småbolag, i syfte att utöka kunskapen om vilka stakeholders som spelar roll för bolagen inom denna viktiga och växande sektor. Fem småbolag i skilda branscher studeras, och studiens kvalitativt insamlade data resulterar i en ny två-stegsmodell; en för avgörande av stakeholder salience, och en för kravprioritering. Power visas vara viktigast för stakeholder salience, följt av ett helt nytt attribut; utbytbarhet. Legitimacy delas upp i två delar; stakeholder legitimacy och kravets legitimacy, som är avgörande i varsin del av modellen. Urgency visas för småbolag endast vara aktuellt i modellens andra del, kravprioritering.

APA, Harvard, Vancouver, ISO, and other styles

16

Eldabi, Tillal. "Simulation modelling : problem understanding in healthcare management." Thesis, Brunel University, 2000. http://bura.brunel.ac.uk/handle/2438/5264.

Full text

Abstract:

One of the main problems that face decision makers in healthcare systems is complexity and the lack of a well-defined problem. This causes a lack of understanding about the system. Another problem associated with healthcare systems is that usually there are several stakeholders involved in decision making. In such cases different stakeholders may have different views about the problem. In addition to the lack of understanding and intercommunication, there is the tendency in healthcare management to use quantitative methods for analysing the system. These methods are highly data dependant and usually based on historical data, which may not reflect the system's performance under the present circumstances, given the changing pace of healthcare services and structure. Also data may not be available in the first place. This research looks at how modelling techniques may help healthcare stakeholders to understand their system and increase their level of intercommunication (in the case of multiple stakeholders) with minimum dependency on data. Two main aspects are considered in this research: first appraising the existing modelling techniques with regard to problem understanding and intercommunication, and second, looking for an effective modelling approach for achieving such objectives. Discrete Event Simulation (DES) offers good facilities for modelling for understanding. However, DES could be used more effectively to enable viable understanding and means of communication. It is assumed that in order to enhance stakeholders' understanding and intercommunication, that it is better to involve them in the process of modelling from the beginning, using an iterative modelling process, and without being restricted to logical steps. To achieve this a case study strategy is followed in order to devise a modelling framework that helps in enhancing stakeholders' understanding and intercommunication. In this particular research Single Case approach is employed using two case studies. The first case study is used as an attempt to evaluate the hypotheses and tackle research questions which are raised based on an analysis of findings from the literature. The experimentation and analysis part are used to refine the initial hypotheses. These hypotheses are then examined using the second case study to establish a picture about how to achieve the research objectives. In both case studies simulation modelling is examined with regard to the research questions. The thesis concludes by identifying a modelling approach that has high versatility and flexibility to enhance stakeholders understanding and intercommunication. The approach is called MAPIU2, which stands for a Modelling Approach that is Iterative Participative for Understanding. From its name it can be deducted that the main factors of this approach are based on involving the stakeholders in the modelling process from the beginning in an iterative behaviour. One of the main lessons learned is that to achieve better results from the simulation modelling it is important that stakeholders should be involved with modelling process rather than just getting the final results, which helps implanting any decisions or recommendations arising from the model.

APA, Harvard, Vancouver, ISO, and other styles

17

Bothén, Niklas, Erik Brantås, and Carl Johan Stening. "Who Matters?! : External stakeholder analysis in projects." Thesis, Uppsala University, Department of Business Studies, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-127099.

Full text

Abstract:

Stakeholder management is a topic that has received increased attention in later years. Researchers have tried to answer the question of which stakeholders that really matters to organizations and developed ways for identifying and prioritizing among stakeholders. This thesis fills a void in academia by looking exclusively on external stakeholders in large and complex projects such as the construction of power plants. The thesis investigates the approach towards external stakeholders as well as the process of identifying and prioritizing external stakeholders in this specific setting. By using attributes identified in earlier research, a theoretical framework was created that was used to investigate two of Sweden’s largest companies through a qualitative case study. The thesis describe how stakeholder identification and prioritization occurs in the different case companies and ultimately contribute with a new model that can be used by managers to prioritize among external stakeholder in organizational projects.

APA, Harvard, Vancouver, ISO, and other styles

18

Beach, Sandra. "Stakeholder engagement by governance networks : a study of stakeholder engagement by road delivery network in Queensland." Thesis, Queensland University of Technology, 2013. https://eprints.qut.edu.au/60669/1/Sandra_Beach_Thesis.pdf.

Full text

Abstract:

This thesis explores how governance networks prioritise and engage with their stakeholders, by studying three exemplars of “Regional Road Group” governance networks in Queensland, Australia. In the context of managing regionally significant road works programs, stakeholder prioritisation is a complex activity which is unlikely to influence interactions with stakeholders outside of the network. However, stakeholder priority is more likely to influence stakeholder interactions within the networks themselves. Both stakeholder prioritisation and engagement are strongly influenced by the way that the networks are managed, and in particular network operating rules and continuing access to resources.

APA, Harvard, Vancouver, ISO, and other styles

19

Coxhead, Helene Kathleen. "Internal organisational actors, their plots and maps of the stakeholder world : an investigation into mission and stakeholders." Thesis, Henley Business School, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.266547.

Full text

APA, Harvard, Vancouver, ISO, and other styles

20

Lashgari, Maryam. "Digital Marketing Strategy:B2B and Stakeholders Communication." Doctoral thesis, KTH, Skolan för industriell teknik och management (ITM), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-220144.

Full text

Abstract:

Since digital media entered the business domain, many different tools and platforms have transformed the nature of business communications. This transformation has not been easy, since the journey has been accompanied by challenges from the marketers’ side against the adoption of the new platforms into the firm’s communication channels. Business to business marketers have also been engaged in such challenges by maintaining a slow adoption, which has motivated the researchers to study the adoption of different means and tools of digital communication in a business context. Through this research, I contribute by exploring the adoption strategies of digital platforms in the B2B supply chain including B2B firms, retailers and end users. By digital media, I mainly refer to social media and beacon technology. First, I begin this thesis by identifying the adoption and integration strategies of social media and digital marketing into traditional marketing channels in a B2B context. In this part, I identify the B2B firms’ target audience and propose a model facilitating a B2B firm’s practical social media adoption strategies. Second, to explore the benefits of different social media content sharing approaches derived from information accessibility resulted in the prior study of this thesis, I introduce and examine Public and Gated-Content sharing approaches. Thereafter, assisted by Social Power Theory and Resource Dependence Theory, I examine the effect of Public and Gated-Content sharing approaches on the target audience’s willingness to interact with the firm. The findings of this study reveal that Gated-Content approach can help the firms build closer relationship with the target audience and engage them in a co-creation process. Third, by studying proximity marketing through the adoption of beacon technology in the retail context, I explore the current methods of usage, as well as the benefits and challenges of in-store proximity marketing adoption for content sharing purposes. I complete the thesis by presenting the different challenges of such adoption, which consist technical, human behavior, managerial perception, resource and privacy factors. Finally, I identify the need to integrate the physical aspect of place and location back again into the online digital communication channels within a retail context.

QC 20171219

APA, Harvard, Vancouver, ISO, and other styles

21

Hussey, Roger. "The provision of information to stakeholders." Thesis, University of Bath, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.384121.

Full text

APA, Harvard, Vancouver, ISO, and other styles

22

Borralho, Carlos Manuel Lopes. "E-government na Gestão de Stakeholders." Doctoral thesis, Universidade de Évora, 2012. http://hdl.handle.net/10174/11081.

Full text

Abstract:

A presente investigação avoca um posicionamento instrumental do e-government, perspectivando-o como um meio, não um fim, e efectua a sua análise a partir de uma abordagem pragmática da teoria dos stakeholders, tal como defendida por Freeman (2008). Foi adoptado um posicionamento ontológico relativista, epistemológico interpretativista e metodológico baseado no recurso à utilização da estratégia de estudos de caso. O trabalho envolveu 3 organizações públicas, com características díspares e com recolha de dados maioritariamente ancorada a 2 instrumentos, questionário e entrevista, ambos semi-estruturados. Partindo dos atributos poder, legitimidade e urgência, enunciados por Mitchell, Agle e Wood (1997), fundamentos da “stakeholders salience”, bem como das variáveis utilidade e facilidade de uso, presentes nos modelos de aceitação da tecnologia, variáveis transparência e segurança, reforçadas pela governança, bem como as variáveis interoperabilidade, eficiência e inclusão, é desenvolvido o modelo MEGOV, modelo fundeado em cinco proposições. Os resultados da investigação sustentam 3 conclusões principais e suportam o modelo MEGOV. A primeira consiste no facto do e-government condicionar a prioritização de stakeholders. Tal situação é consequência do e-government alterar a percepção de urgência das solicitações, reduzir o poder discricionário e modificar a forma como a legitimidade é exposta, embora se considere que, directamente, a legitimidade das solicitações efectuadas pelos diversos stakeholders não é alterada. As eventuais alterações na prioritização de stakeholders podem acarretar a consideração que o e-government é uma ameaça aos interesses instalados, situação que leva a que sejam desencadeados comportamentos hostis ao seu recurso, comportamentos esses que podem comprometer o sucesso da sua implementação e efectivo aproveitamento. A segunda conclusão é a que o e-government é um instrumento capaz de redesenhar as organizações públicas ao obrigar a modificar processos, ao permitir compilar um vasto conjunto de indicadores que, de outra forma, seriam muito mais difíceis de obter e ao atribuir uma maior visibilidade aos procedimentos. Contudo esse redesenho não implica uma mudança no organograma, pelo menos no curto prazo. Essencialmente, modifica processos mas não funções. Independentemente do nível de maturidade do e-government, por si só, também não acarreta downsizing. Prevalece a tentativa de manutenção dos conteúdos funcionais, independentemente de ajustamentos pontuais que possam ocorrer. A terceira conclusão é que o e-government altera significativamente a eficiência, principalmente ao incrementar a velocidade das respostas, ao estimular o reaproveitamento de dados e ao aumentar bastante as possibilidades de exercício da função de controlo. Se ao nível da inclusão não foram encontradas evidências que possibilitem afirmar que um maior recurso ao egovernment tenha permitido envolver um maior número de stakeholders nos processos de tomada de decisão, já ao nível da eficiência verifica-se crescimento. A inclusão é maioritariamente perspectivada enquanto mero aumento da possibilidade de acesso. Finalmente, não se encontraram evidências que a gestão das relações com os stakeholders não siga, exclusivamente, um panorama instrumental. As inquietações posicionadas no domínio da responsabilidade social são apenas aquelas que a lei consagra. E ainda assim tendem a ser geridas estrategicamente, a partir de um enfoque instrumental. / A B S T R A C T - The present research is based in an instrumental perspective of e-government. Its analysis is made from a pragmatic approach of the stakeholder theory, as defended by Freeman (2008). This study involved three public organizations, with different characteristics and it assumed a relativist ontological positioning. At the epistemological level it is an interpretive research. At the methodological level it uses the strategy of case studies. The data collection was supported by two semi-structured instruments, questionnaires and interviews. From the attributes power, legitimacy and urgency, cited by Mitchell, Agle, and Wood (1997), foundations of stakeholder salience, as well as utility and easiness of use, variables presents in technology acceptance models, variables transparency and safety from governance, interoperability, efficiency and inclusion, it is developed the MEGOV model. The results of this study support three main conclusions and sustain the MEGOV model. The first conclusion is that e-government changes the stakeholders’ prioritization, by changing the perception of urgency of requests and the way that legitimacy is exposed, although it doesn’t consider, directly, the change of legitimacy of requests made by the various stakeholders. E-government also reduces discretionary power. Moreover any changes in the prioritization of stakeholders may lead to the consideration that it is a threat to vested interests. This situation can trigger hostile behaviour and frustrate the implementation of e-government. The second conclusion is that e-government is an instrument capable of redesign public organizations by requiring the change of processes. It also gives greater visibility to them as well as a large set of indicators, that otherwise would be much more difficult to obtain. However, this redesign does not imply a change in the organizational structure, at least in short term. It essentially modifies processes but not functions. Alone, e-government does not entail downsizing, regardless of its maturity level. The attempt to maintain the functional contents prevails, regardless of specific adjustments that may occur. The third conclusion is that e-government improves, significantly, efficiency. It also increases the speed of responses and encourages the reuse of data. Moreover, it greatly increases the possibilities of control function exercises. At the level of inclusion, there were not found evidences (that showed) that a greater use of e-government had allowed engaging a greater number of stakeholders in the making of decision procedures. Yet at the efficiency level there was growth. The inclusion is mostly viewed as a mere possibility of increase the access. Finally, there were not found evidences that the management of stakeholders’ relationships does not follow just an instrumental landscape. The concerns positioned in the social responsibility field are only those established by the law and still they tend to be strategically managed from an instrumental approach.

APA, Harvard, Vancouver, ISO, and other styles

23

Scalfoni, Rigo Ariádne. "Capital social, desenvolvimento local e stakeholders." Universidade Federal de Pernambuco, 2006. https://repositorio.ufpe.br/handle/123456789/1042.

Full text

Abstract:

Made available in DSpace on 2014-06-12T15:07:12Z (GMT). No. of bitstreams: 2 arquivo1372_1.pdf: 1747248 bytes, checksum: 889b2914f28880fe41d421a3d40c7052 (MD5) license.txt: 1748 bytes, checksum: 8a4605be74aa9ea9d79846c1fba20a33 (MD5) Previous issue date: 2006
O objetivo desta pesquisa foi identificar, na atuação dos principais atores interessados (stakeholders) no projeto URBE, implementado pelo SEBRAE, a existência de fontes e manifestações de capital social e discutir sua influência na promoção do desenvolvimento local no caso da comunidade Caranguejo Tabaiares. Para tanto, utilizou-se das temáticas do Desenvolvimento Local e do Capital Social, bem como do modelo de identificação dos stakeholders de Mitchel, Agle e Wood (1997), o qual possibilitou definir a amostra composta de treze atores, sendo sete lideranças comunitárias e seis instituições atuantes no território. A metodologia de pesquisa é de natureza qualitativa e adotou-se a estratégia de estudo de caso do projeto URBE, implementado nesta comunidade durante os anos de 2004 e 2005. Os resultados permitem confirmar a existência de capital social entre os stakeholders do projeto URBE e sua influência positiva no desenvolvimento do mesmo. Porém, a expansão deste capital social se deparou com a acomodação vivida pela comunidade fruto de constantes frustrações de suas expectativas sofridas em intervenções anteriores. Com isso, não se promoveu o desenvolvimento local como preconizado pelo projeto em questão, embora as iniciativas engendradas por ele tenham sido compatíveis com os pressupostos do desenvolvimento local. Identificou-se, em Caranguejo Tabaiares, um rico campo de estudo do capital social, principalmente no que se refere à variação do seu estoque. Futuras pesquisas sobre este tema podem vir a contribuir para potencializar esforços, otimizar recursos, valorizar efeitos positivos e minimizar impactos negativos causados pelas frustrações de expectativas formadas nas intervenções anteriores na comunidade

APA, Harvard, Vancouver, ISO, and other styles

24

Park, Sherry. "Stakeholders' Perception of Alternative Certification Program." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/893.

Full text

Abstract:

The diminution of Alternative Certification Program (ACP) teachers contributes to the teacher shortage and complicates the challenges of hard-to-staff schools. Some ethnic minority, economically challenged districts have experienced a growing attrition rate of teachers prepared by ACPs, resulting in a scarcity of qualified teachers. The purpose of this study was to examine the experiences of stakeholders, including teachers currently in the program, teachers who left the program before completion, and program administrators, in order to understand the ACP program. A conceptual framework was based upon theorists Feistritzer and Klagholz, the originators of the ACP movement. Ten participants were selected for this qualitative case study using purposeful sampling, and data were collected through open ended interviews focused on training, challenges, support, and improvements. The hand analysis method was used to generate codes and subsequent themes. The themes developed from the interview questions and that provided some insight into stakeholders' perceptions included the influences of a positive school environment, the detriments of lack of support and preparation, and the apparent need for program restructuring. An ACP training manual based on study findings was designed to address the immanent training and support needs of ACP teachers. The manual may be implemented to train and retain ACP teachers in the district of study. Positive change implications of this study and of this manual may include more relevant professional development and a more structured ACP.

APA, Harvard, Vancouver, ISO, and other styles

25

Musyafa, Albani. "Stakeholders' satisfaction with civil engineering graduates." Thesis, Curtin University, 2009. http://hdl.handle.net/20.500.11937/133.

Full text

Abstract:

Engineering education is being viewed as a fundamental matter in modern industry because engineering education produces graduates that are very important to the continued development of industry. Because of its importance, the quality of the engineering education should be improved continuously. Basically, the quality of education can be divided into the quality of the process and the quality of the outcome. The process includes the quality of the teaching, learning and curriculum, and the quality of the outcome is the quality of the competencies possessed by graduates. While the quality of curriculum and learning have been discussed in many scientific reports, the quality of competence is rarely discussed. Therefore, a study on the quality of graduates’ competence will be useful to augment recent studies on the quality of engineering education.The objective of this study is to analyse data of graduate quality so that useful information is obtained to help engineering education providers put strategies in place to improve its quality. The information includes the models linking quality and satisfaction.Data for this study including competence of graduates, performance of graduates, satisfaction of stakeholders, and expectations of stakeholders were obtained by survey with the questionnaire sets developed based on established variables and indicators. The targeted respondents are industry personnel monitoring graduates in workplaces. For comparison, data from academicians and professionals also were collected. Because of the diverse nature of engineering disciplines, the survey is limited to Civil Engineering graduates completing their studies from universities in Australia in recent years.The collected data were analysed using statistical methods in levels of samples and population. The variables related to competencies have been ranked so that the weaknesses and strengths of the competencies can be understood. The variables related to the expectations of stakeholders are also ranked so that the competencies that should be prioritized in education are identified. The characteristics of stakeholders’ satisfaction is defined based on the performance of graduates. Reliable models linking graduates’ competence and the stakeholders’ satisfaction have been developed. These findings will be useful to improve the quality of engineering education especially in the division of Civil Engineering.

APA, Harvard, Vancouver, ISO, and other styles

26

Waritimi, Ekpobomene. "Stakeholder management in practice : evidence from the Nigerian oil and gas industry." Thesis, Durham University, 2012. http://etheses.dur.ac.uk/3558/.

Full text

Abstract:

Stakeholder management relates to how business organisations manage their relationships not only with their market stakeholders, but also with their nonmarket stakeholders. It requires firms and business managers to identify and develop effective strategies to balance the interests of many diverse groups or constituents. This requirement has of course been judged to be impractical by those who uphold narrow traditional views about how a firm operates; and is unsupported by those who believe that asking managers to focus on the interests or concerns of groups of constituents that do not directly contribute to the economic achievements or strategic objectives of a firm, is a distraction and an attempt to derail corporate objectives. However, in spite of the criticisms levelled against the notion of stakeholder management, firms can no longer ignore the fact that there are constituents who can affect, and are affected by their business objectives. The aim of this research is to illustrate the practical implications of stakeholder management by exploring how multinational oil corporations operating in the Nigerian oil and gas industry manage their relationships with nonmarket stakeholders; such as the local communities who are affected by their operations. In order to achieve the aims of this research, a case study approach has been adopted; the case study companies include Shell Petroleum Development Company (Shell), Total Exploration and Production (Total), and the Nigerian Agip Oil Company (AGIP). Furthermore, to achieve a balanced perspective regarding the stakeholder management practices of the oil companies, the research incorporates the views of stakeholders from local communities, and those from non-governmental organisations (NGOs). A mixed methods research strategy is employed in the data collection and analysis process to achieve not just triangulation, but also to assist in the comprehension of the research findings. The research established that each of the companies being studied has employed different stakeholder management strategies in order to manage their relationships with the local communities. The strategies employed by the companies, however, appear not to address the issue of environmental impact; the concern which triggered the breakdown in the relationship between the oil companies and the local stakeholders in the first place. They have instead mostly focused on ameliorating the socio-economic issues resulting from oil exploration and production activities, in part as a consequence of pressure from the local communities themselves. Additionally, the findings indicate that the companies have employed hostile and controlling engagement strategies such as intimidation, appeasement, and manipulation, when dealing with local community stakeholders. These strategies are believed to have undermined the quality of their relationship with the local communities. The most notable consequence of these engagement practices is damaged trust amongst community members, as well as between the communities and the oil companies. The findings of this research have strong implications for stakeholder theory, as well as future research into stakeholder management practices, particularly in relation to non-contractual or nonmarket stakeholders; they also shed light on several important practical issues in business management.

APA, Harvard, Vancouver, ISO, and other styles

27

Tomsett, Paula May, and paula@lynxgroup com au. "ANALYSIS OF CHANGING STAKEHOLDER BEHAVIOUR: CASE STUDY OF THE CONSULTATION PROCESS FOR THE VICTORIAN ALPINE RESORTS 2020 STRATEGY." La Trobe University. School of Management, 2009. http://www.lib.latrobe.edu.au./thesis/public/adt-LTU20090922.101514.

Full text

Abstract:

This study explored stakeholder behaviour during consultation processes for development, implementation, and evaluation of multi-faceted tourism strategies, using the Victorian Alpine Resorts 2020 Strategy as a case study. Stakeholders were classified using six stakeholder types (Government/Semi-government, Alpine Resort Management Board, Industry Group, Ski Club, Community-based Organisation, Individual) and five behaviour groups (allied, cooperative, neutral, competitive, threatening). An examination was made of stakeholder behaviour across the consultation process from engagement in the development of the Strategy to implementation and in attitude toward participating in an evaluation of the Strategy, behaviour recorded and factors contributing to changing behaviour analysed. Stakeholders displayed complex behaviour patterns moving between behaviour classifications during and across the consultation process. Stakeholder behaviour and commitment to strategy implementation changed; neutral, competitive or threatening behaviour often led to less commitment to strategy success and higher levels of cynicism in the consultation process, allied or cooperative behaviour supported strategy development but did not always lead to a commitment to strategy success. Behaviour toward an evaluation of the strategy often reverted to that exhibited during development. The majority of the stakeholders exhibited behaviour changes in both positive and negative directions and key factors in this change were associated with the consultation process itself to varying degrees of disappointment or satisfaction with the content of the final strategy document. However, negative or positive stakeholder behaviour bore no relation to stakeholder commitment to the Strategy. The findings of this study have added the element of behaviour to stakeholder theory and analysis of stakeholders, which is currently limited to describing and identifying stakeholders. Using this understanding a model of stakeholder behaviour has been developed comprising four behaviour groups (allied, disconnected, guarded and neutral), with indicators of behaviour and suggested consultation strategies to overcome negative responses. The model may facilitate the management of stakeholder consultation processes for positive long-term outcomes, the result of which would be the ongoing support and commitment of stakeholders to strategy or policy development and implementation.

APA, Harvard, Vancouver, ISO, and other styles

28

Rao, Vikhyath Jaeger Trent. "Dynamic mandatory access control for multiple stakeholders." [University Park, Pa.] : Pennsylvania State University, 2009. http://etda.libraries.psu.edu/theses/approved/WorldWideIndex/ETD-3963/index.html.

Full text

APA, Harvard, Vancouver, ISO, and other styles

29

Piva, Elisa. "Branding regional destinations: an integrated stakeholders perspective." Doctoral thesis, Universitat de Girona, 2019. http://hdl.handle.net/10803/670275.

Full text

Abstract:

This doctoral thesis explores the brand development process of regional destinations in depth, focusing on the supply-side perspective and the concept of brand identity, as well as the perceptions of stakeholders involved in the governance of tourist destinations. Research on destination branding has often focused on the demand-side of tourism, while fewer studies have looked at the supply-side perspective. Additionally, many studies have focused on either entire countries or individual cities, paying little attention to place branding at the regional and sub-regional levels. In this light, by using an integrated supply-side perspective based on the identity of places, this doctoral thesis contributes to the existing body of tourism literature by providing an innovative understanding of the role and influence of the various groups of stakeholders in the brand development process of regional and sub-regional destinations
Aquesta tesi doctoral explora en profunditat el procés de desenvolupament de marca de les destinacions regionals, posant el focus en la perspectiva de la oferta i en el concepte de identitat de marca, així com també en les percepcions dels diferents agents involucrats en la governança de les destinacions turístiques. La investigació sobre la marca de les destinacions, sovint s’ha centrat en la demanda, i menys estudis han analitzat la perspectiva de la oferta. A més, nombrosos estudis s’han focalitzat en països o en ciutats, posant poca atenció en la marca a nivell regional i subregional. Per cobrir aquestes mancances, la tesi adopta la perspectiva integrada que examina els diferents agents que poden tenir influencia en el procés de desenvolupament de la marca en destinacions regionals.Per tant, aquesta tesi doctoral agrega un major coneixement a la perspectiva de la oferta en la marca d’una destinació turística regional i sub-regional

APA, Harvard, Vancouver, ISO, and other styles

30

Ghilay, Yaron. "Effective six-year high schools : stakeholders' views." Thesis, University of Leicester, 2002. http://hdl.handle.net/2381/31015.

Full text

Abstract:

The research is a school effectiveness study dealing with stakeholders' perceptions. It addresses six-year high school effectiveness, as it is perceived by key stakeholders in Israel: school principals, teachers, students, and parents. Stakeholders were asked to consider their attitudes towards characteristics that cause them to be satisfied or dissatisfied with the school. The research was undertaken during 2000-2001 in three Israeli six-year high schools. The six-year high school is a new kind of institute in Israel and it does not exist all over the country. This kind of school has two main components - a three-year junior high school and a three-year secondary school. In places having no six-year high schools, there are four-year secondary schools. The study includes three main research questions relating to the perceived characteristics of an ideal Israeli six-year high school, the perceived effectiveness of stakeholders' schools and the satisfaction they have with their own schools. The research is based on three case studies including a survey and interviews. 2 principals and 12 teachers in each school were interviewed (42 interviewees overall) whereas students and their parents were given questionnaires. One of the main things examined was the extent to which this new kind of school enables greater academic and curricular continuity. The study reveals that according to staffs attitudes, six-year continuity does not exist in all schools and there are institutions in which there is no integration between the junior high school and the secondary school. Furthermore, according to stakeholders' perceptions, six-year high schools are ineffective concerning teachers' quality, class size (classes are too crowded), resources management, students' motivation and parental involvement. The school principal has a direct and indirect influence on most characteristics and therefore schools managed by better principals are likely to be more effective. Nevertheless, lack of resources might limit the principal's impact on the whole six-year high school's effectiveness.

APA, Harvard, Vancouver, ISO, and other styles

31

Bridges, Susan Margaret, and n/a. "English Language Immersion: Theorising from Stakeholders' Accounts." Griffith University. School of Cognition, Language and Special Education, 2005. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20060322.144245.

Full text

Abstract:

This research is a case study of stakeholders' perceptions of learning and provision during a specific English language program. The pedagogical context of the program was clearly defined. English teachers from Hong Kong who had either Cantonese or Mandarin as their first language (L1) came to Australia for intensive language proficiency training and assessment. The Hong Kong government determined the program's syllabus, including assessment instruments and criteria in the Syllabus Specifications for the Language Proficiency Assessment for Teachers (English Language) (LPATE) (Government of the Hong Kong Special Administrative Region (HKSAR), 2000). The Australian provider had created the program from the specifications and had developed appropriate teaching and assessment materials for its implementation in all syllabus components. Additionally, the provider was responsible for administering and marketing the program. Delivery was in immersion mode with the Hong Kong teachers travelling to Australia and residing with Australian 'homestay' families for the 6-week program. The 'guiding issue/question' for the case study was: How did the multiple stakeholders perceive learning and provision? The study drew on a corpus of data collected from the perspectives of various stakeholders within provision of a 6-week in-service and education training program (INSET) (Bolam, 1986) for Chinese first language (L1) primary and secondary school teachers. Stakeholders represented in the study were teachers who participated as learners; the researcher who was a part-time language instructor; a course designer who was a full-time language instructor in the program; and an administrator who also held a wider role in the general marketing of INSET. Multiple forms of data were collected and analysed within a case study design (Stake, 1995, 2000). These included: a document analysis; pretest and posttest questionnaires; semi-structured interviews from individuals and focus groups; stimulated recall interviews from individuals; learner journals; and a researcher journal. Existing knowledge was reviewed through a search of literature, policies and accounts that examined four contextual layers that framed the study and situated it in terms of global, local and intercultural issues. Specifically, the layers were: (a) imperatives for Australian higher education to internationalise; (b) provision of INSET for teachers of English as a Second or Foreign Language (ESL/EFL); (c) language education and proficiency in Hong Kong; and (d) intercultural communication and culture learning as they pertained to an immersion program. While higher education institutions in Australia have recognised the imperative to internationalise, some recent initiatives are poorly researched. Bodycott and Crew (2001a, p. 23) noted a 'dearth' (p. 2) of literature surrounding short-term, immersion versions of INSET such as that used in the current research. A review of literature where INSET had been used for the education of language teachers provided important insights into issues that might affect learning and provision. These involved the extent to which teachers' home country contexts were included in the design and content of programs, whether 'one-off' programs could be effective in the long-term, and what models underpinned the current design of INSET. The major gaps in the literature were (a) reported research on INSET where it is delivered as a short-term, immersion program to South East Asian teachers; and (b) published work on the LPATE as a learning-teaching experience. The current study attempted to address these gaps. While there was an absence of literature on the specific context of the INSET under study, the literature did reveal ways for the teacher/researcher to objectify and reflect on INSET provision. Literature on interactionism and social constructivism provided insights into the role and effect of the teacher/researcher in a data-gathering process. The case study approach was reviewed and Stake's (1995, 2000) design used in the study within a theoretical framework of social constructivism. In its reporting, the case accounts for forces of change surrounding the participants' INSET. These included the internationalisation of Australian higher education and curriculum reform in Hong Kong. At more personal levels, participants provided reflective data throughout the immersion experience. These data from the Hong Kong teachers indicated perceptions of strong positive growth in their English proficiency. This is an outcome consistent with the purpose of the INSET, which was to improve and benchmark proficiency standards. The data also revealed that the teachers had learned much about pedagogy and culture, which formed insights into intercultural negotiation and learning. The providers - an administrator and an instructor - supported accounts their learners had given of learning and provision. Yet, each had particular views regarding what constituted success in delivery of an INSET. While the case study provided detailed explication of the 'nature' of this particular INSET, this researcher supports Crew and Bodycott's (2001) call for further, longitudinal research into the phenomenon. Drawing on findings from this study, specific research questions are suggested to investigate the effects of immersion INSET. Within the constraints of case study method, implications are drawn for the design and delivery of future short-term, immersion INSET. A detailed mapping of what stakeholders reported as culture learning and cross-cultural experiences provided an account of this aspect of the phenomenon. There was strong evidence that a component based on intercultural communication should be included in any future trial to inform INSET design. A new model, entitled 'Intercultural INSET', is proposed for future implementation and research. It incorporates domains of learning established from the case study data and is informed by a theoretical construct designed in the current study and termed, 'Positive Effect Chain'. The proposed model embeds the design within contexts significant to the teacher/participants and to their ongoing critical reflection. This ongoing reflection informs thinking about the proposed INSET course evaluation. Finally, the proposed model extends INSET into a post-immersion phase. This subsequent phase extends participants' INSET interaction, once they have returned to their own countries and to their work in home classrooms. The model seeks enduring and effective learning and requires trial and further study. The case study approach provided a successful vehicle for organising the data of the research and for framing the discussion. It also yielded indications as to the means by which INSET providers might structure ongoing feedback and assessment of their intended curriculum design. These indications are reflected in the proposed 'Intercultural INSET' design.

APA, Harvard, Vancouver, ISO, and other styles

32

Mohd, Alwi Najwa Hayaati. "E-learning stakeholders information security vulnerability model." Thesis, Cranfield University, 2012. http://dspace.lib.cranfield.ac.uk/handle/1826/7387.

Full text

Abstract:

The motivation to conduct this research has come from awareness that the Internet exposes the e-learning environment to information security threats and vulnerabilities. Information security management as practised as a top down approach in many organisations tend to detach of people’s responsibility in ensuring the security of e-learning. Literature has pointed out that people’s behaviour required to be addressed to control the information security threats. This research proposes an ISM human behaviour model for e-learning provider in public universities in Malaysia. With socio technical reflection, this model aims to improve the implementation and management of information security in e-learning taking consideration of the user perspective. This research consists of four phases, the Planning phase, Data Collection and Analysis Phase, Model development Phase and Discussion and Conclusion Phase. A pilot study highlighted data confidentiality difficulties and pointed to data collection by using existing public from multiple sources. Six multi-method studies were conducted to generate the dimensions for the model development. Review from expert confirmed the research findings and validated the practicality of addressing people behaviours in information security management. This research contributes to better understanding of the people complexity in information security. The research suggests that the culture view of individual is significant in preparing information security management. This model makes clear the influence of people towards security threats and vulnerabilities. This approach can guide on what can be done to improve the stakeholder’s participation and responsibilities on securing e-learning. This research is also extending the existing knowledge of information security and e-learning fields by analytically focussing on the intersection of both fields. New knowledge about the security in e-learning environment from the users’ perspective is derived.

APA, Harvard, Vancouver, ISO, and other styles

33

Shahzad, Khurram. "The institutional transformation and the stakeholders’ salience." Thesis, Paris 11, 2015. http://www.theses.fr/2015PA11S279/document.

Full text

Abstract:

Un courant dominant dans la théorie institutionnelle suggère que lorsqu’un changement institutionnel apparaît, la logique institutionnelle dominante se transforme. Les implications et les conséquences de ces changements sur l’ensemble des relations entretenues entre les acteurs ne sont toutefois pas claires. Cette thèse vise ainsi à comprendre la dynamique des relations entre les entreprises et leurs parties prenantes dans un champ qui vit un processus de changement institutionnel particulièrement fort. Afin de saisir et de caractériser l’évolution de ces relations, dans le contexte spécifique d’un pays émergent, le cadre de la saillance des parties prenantes développé par Mitchell et al. (1997) a été utilisé comme fondement théorique. Cette recherche propose de revisiter et de renforcer ce cadre théorique et d’illustrer de manière empirique le processus à l’œuvre. En utilisant des données recueillies à partir d’entretiens semi-structurés et de documents d'archives, cette thèse suggère une forte relation entre la logique institutionnelle dominante et la saillance des parties prenantes. Enfin, cette recherche propose plusieurs implications, tant pour les gestionnaires que pour les chercheurs, en matière de direction et d’orientation stratégiques des entreprises
An established stream of literature in institutional tradition suggests that as institutional change process unfolds in the field, dominant institutional logic shifts. The implications of such shifts in institutional logic for the broader network of relationships of various constituents are still not clear. This thesis, therefore, aims to uncover the dynamics of firm-stakeholders relationships in a field undergoing a robust institutional change process. In order to understand these evolving relationships in emerging country’s context, Mitchell et al.’s (1997) framework of stakeholder salience has been employed as an underlying theoretical framework. This thesis also makes several conceptual and empirical contributions to this framework and strengthens its theoretical underpinnings. Overall, using data collected through semi-structured interviews and archival material, this dissertation suggests strong dominant institutional logic-stakeholder salience relationship. Moreover, this thesis provides several lessons for managers and researchers that may help to better set firms’ strategic direction

APA, Harvard, Vancouver, ISO, and other styles

34

Soleimanpour, Hamidreza, and Reza Zehtabchian. "Stakeholders analysis of Mashad House Manufacturing Factory." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19890.

Full text

APA, Harvard, Vancouver, ISO, and other styles

35

Nilsson, Isac, Axel Nordgärd, and Martin Zetterberg. "Cool story, bro: : Storytelling towards external stakeholders." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-53596.

Full text

Abstract:

Corporate storytelling is a recognized marketing strategy, however the usage of it is regarded to be unclear from a theoretical perspective. Further, the internal usage of storytelling among organizations is more common than the external use. Hence, this research was aimed towards storytelling for external stakeholders.

APA, Harvard, Vancouver, ISO, and other styles

36

Panton, Mark. "How do stakeholders influence stadium-led regeneration?" Thesis, Birkbeck (University of London), 2017. http://bbktheses.da.ulcc.ac.uk/260/.

Full text

Abstract:

The use of sports stadiums in regeneration is a recent phenomenon in the UK, with the breadth of literature in this field relatively limited. However, it is an area of growing interest with numerous other sports stadium regeneration projects being proposed. So far there has been very little focus on understanding the stakeholders’ perspective surrounding stadium-led regeneration. The work of Mitchell, et al., (1997) on the salience of legitimacy, power and urgency provided a starting point in seeking to answer the research question: how do stakeholders influence stadium-led regeneration? In this study empirical research involving a wide range of interviews and participant observations with stakeholders were carried out in East Manchester and Tottenham, where stadium-led regeneration projects were at similar early stages of development. Secondary documentation was used to triangulate the findings and CAQDAS software utilised to assist with the analysis of the large amount of rich data that was obtained. Substantial parts of the data fell outside of the earlier typology, which indicated it was too parsimonious to adequately explain the complex array of contexts, triggers, strategies and influences that took place during stadium-led regeneration. This led to the development of a more complete framework that was necessary to understand the process and to answer the research question. The stakeholder influence framework, based on twelve concepts that are analysed in detail, provides an original contribution to knowledge in this field. One of the most significant concepts identified as part of the context was that a perceived lack of power, legitimacy and urgency can become an important trigger for the involvement of stakeholders in trying to influence developments. Limitations over generalisability from the two research sites are discussed, together with opportunities for further research linked to the developed framework.

APA, Harvard, Vancouver, ISO, and other styles

37

Yu, Bing. "Agency Costs of Stakeholders and Corporate Finance." Kent State University / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=kent1258316541.

Full text

APA, Harvard, Vancouver, ISO, and other styles

38

Khatieb, Muhammad Zaid. "Importance and management of IT project stakeholders." Master's thesis, University of Cape Town, 2018. http://hdl.handle.net/11427/27814.

Full text

Abstract:

Information technology project success rates remain low despite increased investments in information systems and their importance for contemporary organisations. Both research and practice suggest that stakeholders play a key role in ensuring the successful delivery of projects. The success or failure of a project is significantly influenced by a combination of the stakeholders' needs, and the ability and readiness of the project manager to effectively coordinate and manage these aspects. This research sought to explore and understand the importance and management of IT project stakeholders. A mixed-method approach, using thematic analysis and descriptive statistics was followed. Semi-structured interviews, along with a survey questionnaire, were conducted with a selected sample of IT project managers and IT managers, from various sectors. Results of this study indicate that the project team, technical expert, subject matter expert, and the project sponsor are considered the most important stakeholders on IT projects. Furthermore, the results indicate that supplier/vendor, customer/client and project team are considered to be the stakeholders that cause the most uncertainty and problems on IT projects. Lastly, the results of this study indicate that failure to identify one or more stakeholders on an IT project can have a potential negative impact on overall project delivery. Key themes were also identified which provide context to the results of the findings. The results of this research will prove beneficial to IT project managers as it will assist in providing insight into which stakeholders require greater focus regarding stakeholder management, thereby working toward improving IT project delivery results.

APA, Harvard, Vancouver, ISO, and other styles

39

Baron, Michelle Elyce. "Understanding How Evaluators Deal with Multiple Stakeholders." Diss., CLICK HERE for online access, 2009. http://contentdm.lib.byu.edu/ETD/image/etd3303.pdf.

Full text

APA, Harvard, Vancouver, ISO, and other styles

40

Bridges, Susan Margaret. "English Language Immersion: Theorising from Stakeholders' Accounts." Thesis, Griffith University, 2005. http://hdl.handle.net/10072/365381.

Full text

Abstract:

This research is a case study of stakeholders' perceptions of learning and provision during a specific English language program. The pedagogical context of the program was clearly defined. English teachers from Hong Kong who had either Cantonese or Mandarin as their first language (L1) came to Australia for intensive language proficiency training and assessment. The Hong Kong government determined the program's syllabus, including assessment instruments and criteria in the Syllabus Specifications for the Language Proficiency Assessment for Teachers (English Language) (LPATE) (Government of the Hong Kong Special Administrative Region (HKSAR), 2000). The Australian provider had created the program from the specifications and had developed appropriate teaching and assessment materials for its implementation in all syllabus components. Additionally, the provider was responsible for administering and marketing the program. Delivery was in immersion mode with the Hong Kong teachers travelling to Australia and residing with Australian 'homestay' families for the 6-week program. The 'guiding issue/question' for the case study was: How did the multiple stakeholders perceive learning and provision? The study drew on a corpus of data collected from the perspectives of various stakeholders within provision of a 6-week in-service and education training program (INSET) (Bolam, 1986) for Chinese first language (L1) primary and secondary school teachers. Stakeholders represented in the study were teachers who participated as learners; the researcher who was a part-time language instructor; a course designer who was a full-time language instructor in the program; and an administrator who also held a wider role in the general marketing of INSET. Multiple forms of data were collected and analysed within a case study design (Stake, 1995, 2000). These included: a document analysis; pretest and posttest questionnaires; semi-structured interviews from individuals and focus groups; stimulated recall interviews from individuals; learner journals; and a researcher journal. Existing knowledge was reviewed through a search of literature, policies and accounts that examined four contextual layers that framed the study and situated it in terms of global, local and intercultural issues. Specifically, the layers were: (a) imperatives for Australian higher education to internationalise; (b) provision of INSET for teachers of English as a Second or Foreign Language (ESL/EFL); (c) language education and proficiency in Hong Kong; and (d) intercultural communication and culture learning as they pertained to an immersion program. While higher education institutions in Australia have recognised the imperative to internationalise, some recent initiatives are poorly researched. Bodycott and Crew (2001a, p. 23) noted a 'dearth' (p. 2) of literature surrounding short-term, immersion versions of INSET such as that used in the current research. A review of literature where INSET had been used for the education of language teachers provided important insights into issues that might affect learning and provision. These involved the extent to which teachers' home country contexts were included in the design and content of programs, whether 'one-off' programs could be effective in the long-term, and what models underpinned the current design of INSET. The major gaps in the literature were (a) reported research on INSET where it is delivered as a short-term, immersion program to South East Asian teachers; and (b) published work on the LPATE as a learning-teaching experience. The current study attempted to address these gaps. While there was an absence of literature on the specific context of the INSET under study, the literature did reveal ways for the teacher/researcher to objectify and reflect on INSET provision. Literature on interactionism and social constructivism provided insights into the role and effect of the teacher/researcher in a data-gathering process. The case study approach was reviewed and Stake's (1995, 2000) design used in the study within a theoretical framework of social constructivism. In its reporting, the case accounts for forces of change surrounding the participants' INSET. These included the internationalisation of Australian higher education and curriculum reform in Hong Kong. At more personal levels, participants provided reflective data throughout the immersion experience. These data from the Hong Kong teachers indicated perceptions of strong positive growth in their English proficiency. This is an outcome consistent with the purpose of the INSET, which was to improve and benchmark proficiency standards. The data also revealed that the teachers had learned much about pedagogy and culture, which formed insights into intercultural negotiation and learning. The providers - an administrator and an instructor - supported accounts their learners had given of learning and provision. Yet, each had particular views regarding what constituted success in delivery of an INSET. While the case study provided detailed explication of the 'nature' of this particular INSET, this researcher supports Crew and Bodycott's (2001) call for further, longitudinal research into the phenomenon. Drawing on findings from this study, specific research questions are suggested to investigate the effects of immersion INSET. Within the constraints of case study method, implications are drawn for the design and delivery of future short-term, immersion INSET. A detailed mapping of what stakeholders reported as culture learning and cross-cultural experiences provided an account of this aspect of the phenomenon. There was strong evidence that a component based on intercultural communication should be included in any future trial to inform INSET design. A new model, entitled 'Intercultural INSET', is proposed for future implementation and research. It incorporates domains of learning established from the case study data and is informed by a theoretical construct designed in the current study and termed, 'Positive Effect Chain'. The proposed model embeds the design within contexts significant to the teacher/participants and to their ongoing critical reflection. This ongoing reflection informs thinking about the proposed INSET course evaluation. Finally, the proposed model extends INSET into a post-immersion phase. This subsequent phase extends participants' INSET interaction, once they have returned to their own countries and to their work in home classrooms. The model seeks enduring and effective learning and requires trial and further study. The case study approach provided a successful vehicle for organising the data of the research and for framing the discussion. It also yielded indications as to the means by which INSET providers might structure ongoing feedback and assessment of their intended curriculum design. These indications are reflected in the proposed 'Intercultural INSET' design.
Thesis (Professional Doctorate)
Doctor of Education (EdD)
School of Cognition, Language and Special Education
Full Text

APA, Harvard, Vancouver, ISO, and other styles

41

Galdos, Palomino C. (Claudia). "Stakeholders of product management in case companies." Master's thesis, University of Oulu, 2019. http://jultika.oulu.fi/Record/nbnfioulu-201911213118.

Full text

Abstract:

Abstract. In the current markets, the demand for new products and services have emerged as a consequence of globalization and with it, a healthy competition for market shares and product positioning arise, which have led to technological innovation of products and services. The companies are in a constant search to achieve the maximization of their profits and for that, they have adapted different measures that will improve the development of their current products and the new ones. Product Management comprises the matters related to the proficiency of the product development through the lifecycle of a product. Product Managers are responsible for several processes that encompasses not only matters directed to the product itself but also related to different functions in a company and the management of the product portfolio. Each company possess a unique set of stakeholders which complements the activities of the product managers. The aim of this Master’s Thesis research is to analyze the practices of Product Management in seven case companies and how the identification of the stakeholders that are part of the daily activities of a Product Manager can improve their role. Within this research study, three research questions were set to encompass the objectives and scope which are: 1. How can the stakeholders be analyzed in product management? 2. Who are the key stakeholders of product management in the case companies? 3. What is the development approach for product management in the Small Medium Enterprises (SMEs)? The research review literature related to Product Management which emphasized New Product Development (NPD), Product Portfolio Management (PPM) and Stakeholder Approach which delve with Stakeholder Management and Stakeholder Theory related to the Identification, Classification and Salience assessment of the stakeholders. The study discusses the role of the Product Managers and how the identification of stakeholders in the seven case companies is carried out. The results of the research indicate that among the Finnish companies a thorough process of the identification of the Stakeholders of Product Management has not been extended as a common practice. Additionally, the key stakeholders of the Case Companies have been identified as well as the active role of a Product Manager. This research study provides an extensive review of the literature and the key elements to construct a framework based on the Product Management activities which emphasizes the Stakeholder Identification, Classification and Salience assessment that leads to the correct management of the stakeholders in the companies. Salience in the Product Management Stakeholders is a subject that should be researched further.Tiivistelmä. Globalisaation myötä uusien tuotteiden ja palveluiden kysyntä nykyisillä markkinoilla on kasvanut. Se on synnyttänyt tervettä kilpailua markkinaosuuksista ja tuotteiden asemoinnista, joka puolestaan on johtanut tuotteiden ja palveluiden teknologiseen innovointiin. Yritykset etsivät jatkuvasti keinoja tuloksen maksimointiin parantamalla nykyisten ja uusien tuotteiden kehittämistä eri tavoin. Tuotehallinta käsittää tuotekehitykseen liittyvän osaamiseen koko tuotteen elinkaaren ajan. Tuotepäälliköt ovat vastuussa useista prosesseista, jotka liittyvät tuotteiden lisäksi myös muihin yrityksen prosesseihin ja tuoteportfolion hallintaan. Sidosryhmien vaikutus tuotepäällikön tehtäviin on yrityskohtaista. Tämän diplomityön tavoitteena on analysoida tuotehallinnan käytäntöjä seitsemässä case-yrityksessä ja selvittää miten tuotepäällikön päivittäisiin tehtäviin kuuluvaa sidosryhmien tunnistamista voidaan kehittää. Tutkimukselle on asetettu kolme tutkimuskysymystä, joiden avulla selvitetään: 1. Miten tuotehallinnan sidosryhmiä analysoidaan? 2. Mitkä ovat tuotehallinnan tärkeimpiä sidosryhmiä case-yrityksissä? 3. Mikä on pienten ja keskisuurten yritysten tuotehallinnan kehitysmalli? Tuotehallintaan liittyvässä kirjallisuuskatsauksessa korostuu uusien tuotteiden tuotekehitys (NPD), tuoteportfolion hallinta (PPM) ja Stakeholder Approach, joka paneutuu sidosryhmien hallintaan ja sidosryhmäteoriaan liittyen sidosryhmien tunnistamiseen, luokitteluun ja niiden tärkeyden arviointiin. Tutkimus käsittelee tuotepäällikön roolia ja sitä, miten sidosryhmien identifiointia toteutetaan seitsemässä case-yrityksessä. Tutkimustulokset osoittavat, että suomalaisissa yrityksissä tuotehallinnan sidosryhmien tunnistamiseen ei ole yleiseksi laajentunutta käytäntöä. Lisäksi tutkimus osoittaa, että case-yritykset ovat tunnistaneet tärkeimmät sidosryhmät ja ymmärtäneet tuotepäällikön roolin. Tämä tutkimus esittää laajan katsauksen kirjallisuuteen ja tärkeimmät elementit tuotehallinnan tehtävien viitekehyksen rakentamiseen, joka korostaa sidosryhmien tunnistamista ja luokittelua sekä niiden tärkeyden arviointia, joiden avulla sidosryhmiä voidaan hallita oikein yrityksissä. Jatkotutkimusaiheeksi tunnistetaan tuotannon sidosryhmien tärkeys, jota tulisi tutkia edelleen.

APA, Harvard, Vancouver, ISO, and other styles

42

Favaro, Elena <1987&gt. "La gestione degli stakeholders di un museo." Master's Degree Thesis, Università Ca' Foscari Venezia, 2012. http://hdl.handle.net/10579/1831.

Full text

APA, Harvard, Vancouver, ISO, and other styles

43

Mykytyn, Pavel. "Evaluation of the quality of business schools - confrontation of existing methodologies and stakeholders' views." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-73451.

Full text

Abstract:

This paper elaborates on the issues arising during evaluation of quality in tertiary education, specifically in the area of business schools. It provides an overview of theoretical approaches to quality and its measurement, and analyzes current methodologies in quality evaluation of business schools. Part of the thesis consists of results from an inquiry among academics from 4 departments of the Faculty of Business Administration at the University of Economics, Prague, and students of the CEMS International Management program. The results provide a comparison of current practices and stakeholder views, and shows whether these two are in alignment or contradiction.

APA, Harvard, Vancouver, ISO, and other styles

44

Islam, Mohammad Shahidul, and Sentayehu Tura. "Exploring the difference between Agile and Lean:A stakeholder perspective." Thesis, Uppsala universitet, Informationssystem, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-202724.

Full text

Abstract:

In this thesis, we have identified the difference between Agile and Lean methodsbased on stakeholder’s perspectives. To achieve the goal we have dealwith only Agile and Lean principles. In addition, in order to identify thestakeholders from Agile and Lean principles we have used the relevant practicesfrom both sides. As the principles of Agile manifesto are directly followedby most of the organizations, we have also used Agile principles directlyin this research. On the other hand lean methods have no pure principles,as a result we have used the most common and popular lean principlesderived from different authors. We have only considered the mostrelevant principles that might be useful in software development. To achievea stronger result of this thesis we have also considered stakeholder theory.Moreover we have identified the stakeholder’s involvement with Agile/Leanprinciples and stakeholder theory.

APA, Harvard, Vancouver, ISO, and other styles

45

Torres, Lucas Hoerlle. "Teoria do Stakeholder : um estudo da aplicação do princípio de equidade do Stakeholder." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2013. http://hdl.handle.net/10183/72781.

Full text

Abstract:

Para aqueles que acreditam que ética e negócios são instâncias separadas (tese da separação), Freeman e outros (2010) argumentam que eles podem estar juntos (tese da integração). Os autores defendem que a teoria do stakeholder é uma forma através da qual isso pode ocorrer. Nos certames da teoria do stakeholder, Phillips (2003) propôs o princípio de equidade do stakeholder, que resumidamente consiste em uma proposta que visa garantir um relacionamento ético entre organização e seus stakeholders. No presente estudo, se considera como stakeholder aqueles grupos que possuem obrigações mútuas com uma organização que vão além daquelas determinadas pelo que a moralidade da sociedade estabelece. Assim, com o objetivo de compreender como o princípio de equidade do stakeholder está presente, ou ausente, em uma organização específica, foi realizada uma pesquisa exploratória qualitativa, através de entrevistas em profundidade. As entrevistas transcritas foram analisadas através da análise de conteúdo, com técnica categorial, se tendo, as seguintes categorias: (A) moral, ética e justiça; (B) esquema cooperativo; (C) stakeholders: meios ou fins? Durante a análise, se compreendeu que o princípio de equidade do stakeholder está presente no relacionamento da Organização em questão com seus stakeholders conforme propôs Phillips (2003). Como achados, o trabalho levanta reflexões sobre o modelo genérico de esquema cooperativo, mostrando que os stakeholders derivativos podem ser menos frequentes do que aparentam ser. Também foi percebido pelo autor do estudo que ética, moral e justiça são conceitos que causam confusão aos entrevistados, o que leva a crer que é possível que outros membros da sociedade não tenham esses conceitos assimilados, merecendo mais atenção ao ensino de tais disciplinas. Por fim, o autor da presente dissertação destaca que o uso do bom senso, assim como agir honestamente e criar laços com outros indivíduos são caminhos para se manter uma boa relação com stakeholders. De forma a concluir o estudo, é feito um apelo para maior conscientização moral, não só dos administradores, mas também da sociedade, visando um mundo melhor para todos.
For those who believe that ethics and business are separated instances (separation thesis), Freeman et al (2010) argue that it can be together (integration thesis). The authors defend that the stakeholder theory is a way by which it can happen. In the field of stakeholder theory Phillips (2003) proposed the principle of stakeholder fairness which consists in a proposal that aims to guarantee an ethical relationship between organization and its stakeholders. In the present study stakeholder is considered as those groups which have mutual obligations with an organization. This obligations goes beyond those determined by what the society's morality has established. This study aims to comprehend how the principle of stakeholder fairness is, or is not, present in the management of an organization's stakeholders. For this purpose a qualitative explanatory research was done using deep interviews that were also transcript and analyzed by the categorical content analyses technique. It was proposed the following categories: (A) moral, ethics and justice; (B) cooperative scheme; (C) stakeholders: ways or endings? It was comprehended that the principle of stakeholder fairness is present in the relationship between the studied organization and its stakeholders as it was proposed by Phillips (2003). As findings the work brings thoughts about the generic model of the cooperative scheme showing that derivatives stakeholders can be less frequent as they seem to be. It was also realized by the author of the study that ethics, moral and justice are concepts that made confusion on the interviewers. It leads to believe that it's possible that other members of the society also do not have understood this concepts. This way the teaching of this disciplines deserves more attention. At the end, the author of the present dissertation detaches that the use of good sense, honest behavior and also the creation of ties with other individuals are good ways to keep a good relationship with stakeholders. In a way of concluding the study it was made an appeal for more moral consciousness not only for managers but also for the society, aiming a better world for everybody.

APA, Harvard, Vancouver, ISO, and other styles

46

Juks, Reimo. "Corporate governance and the firm's behaviour towards stakeholders." Doctoral thesis, Handelshögskolan i Stockholm, Finansiell Ekonomi (FI), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-938.

Full text

Abstract:

Obey the Law and Do a Little Bit Extra? The paper provides evidence on how firms’ stakeholder orientation is associated with standard measures of corporate governance using a panel of 1778 US companies during the period of 1995-2006. We construct two binary indicators, one measuring stakeholder hostility and the other stakeholder friendliness using data from KLD ratings agency. Based on these indicators, we classify firms into four groups representing stakeholder hostile, neutral, friendly and ”friendly and hostile” firms. Our results show that both stakeholder friendly and hostile firms tend to have significantly lower insider ownership, smaller option grants, lower pay-performance sensitivities, larger boards, older executive officers and directors, lower institutional ownership and larger number of anti-takeover defenses than the firms in the neutral group. We also find that the probability of stakeholder hostile activity is positively related to the strength of corporate governance, but the effect is insignificant except in local and global community areas. A possible explanation is that in these areas stakeholders are protected mainly by ethics and social norms rather than by various regulations that is commonplace in labour, environment and customer related areas. These findings lend support for the idea that stakeholders are best protected by various regulations. Corporate Governance and Workplace Safety. This paper examines how the weakening in corporate governance affects workplace safety. We use anti-takeover laws in the US in the 1980s as a source of variation in corporate governance. Our measures of workplace safety are the number of violations of OSHA workplace safety regulation, penalties paid for these violations, the number of accidents and employees’ complaints about their workplace safety. We find that firms affected by the regulation presented significantly more workplace safety violations and penalties than otherwise similar firms that were not affected by the regulation. Accidents and complaints tend to decrease as a result of the anti-takeover regulation, but the results are not entirely robust. We also document that the increase in workplace safety violations was significantly smaller in unionized firms. This suggests that unions can play an important role in curbing managerial discretion. How Responsible is Private Equity? The financial success of leveraged buyout targets (LBOs) is frequently associated with deteriorating conditions for other stakeholders, such as workers, customers, suppliers, tax-payers and society as a whole. We obtain a comprehensive set of stakeholder ratings for a sample of 373 LBOs and examine the pre-and post-LBO performance of these ratings. LBO targets are characterized by weak stakeholder relations across a number of measures compared to their peers, in terms of corporate governance, transparency, employee relations and community relations. Controlling for this selection, we do not find systematic evidence in favor of the idea that private equity funds gain at the expense of other stakeholders. Private equity ownership alters targets in the direction of higher pay, improved work-life benefits, increased charitable giving, and decreased concerns related to retirement benefits, adverse economic impact, tax disputes, unfair marketing practices and antitrust problems.
Diss. Stockholm : Handelshögskolan, 2010; Sammanfattning jämte 3 uppsatser.

APA, Harvard, Vancouver, ISO, and other styles

47

Parker, Dana Renee. "Aliens, denizens or stakeholders? : Germany's residential democratic deficit /." Title page, abstract and contents only, 2002. http://web4.library.adelaide.edu.au/theses/09AR/09arp2381.pdf.

Full text

APA, Harvard, Vancouver, ISO, and other styles

48

Sadd, Deborah. "Mega-events, community stakeholders and legacy : London 2012." Thesis, Bournemouth University, 2012. http://eprints.bournemouth.ac.uk/20305/.

Full text

Abstract:

This study highlights the treatment of the smaller stakeholders for whom the social legacy impacts are potentially the greatest within mega-event planning. The aim of this research is to develop a framework of urban regeneration legacy associated with the hosting of mega-events where the local community are key stakeholders, and where they can gain long-term positive social legacies. Mega-events, such as the Olympic Games, are widely held to bring a variety of positive social benefits through the process of urban regeneration. This research is built around the development of a conceptual framework of social legacy impacts arising from the urban regeneration planned through hosting the Olympic Games. Social legacy impacts, also referred to as soft impacts, are those which are intangible and affect individuals within their everyday lives in the longer term. This research is concerned with the social legacy impacts of The London 2012 Olympic and Paralympic Games on the ‘community’ (being defined as those, who have either lived, worked or have some social connection with the area within the proposed Olympic Park site) in the Lower Lea Valley site in east London, and how they have or have not been recognised as stakeholders. A stakeholder being an individual or group who will be affected by the actions, decisions or policies of the Games organisers, within the planning of the Games. Key informant interviews have been undertaken with individuals who have had a stake in the planning of the Barcelona Games of 1992, Sydney Games of 2000 and the planning of the London 2012 Games. Each interview involved a semi-structured conversation, encouraging the interviewees to recount their experiences of the planning of these mega-events from the perspectives of the communities involved and the social legacy planning. Interviews were analysed thematically. The main themes to emerge focus on legacy identification, community identification, the importance of regeneration for the existing community, the need to identify power relationships and the need for knowledge transfer and experience. The study shows that, for some ‘communities’, the opportunity to gain positive social benefits are too late as they themselves have already been relocated. The study has developed the Olympic Legacy Management Stakeholder framework to help communities to become more active as stakeholders within future mega-event planning through, amongst other things, recognising the different power relationships that exist.

APA, Harvard, Vancouver, ISO, and other styles

49

ATSUMI, GUILHERME HIROSHI. "THE PERCEPTION OF STAKEHOLDERS ABOUT UNIVERSITIES SUSTAINABLE ACTIONS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2018. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=34437@1.

Full text

Abstract:

Em tempos de mudanças de paradigmas, a sustentabilidade é assunto recorrente nos noticiários e no meio acadêmico. As universidades, caracterizadas como centros de formação profissional e espaços de diálogos, têm grande responsabilidade na educação para o desenvolvimento sustentável, já que formam grande parte de novos gestores, empreendedores e profissionais liberais. Esta pesquisa, de caráter descritivo, buscou medir a percepção de docentes e discentes sobre as ações desenvolvidas para o desenvolvimento sustentável de uma instituição privada de ensino superior do Rio de Janeiro, nas dimensões Campus, Comunidade e Educação. A coleta de dados foi realizada através de um questionário online, com um total de 758 respostas válidas. Foi também realizada uma entrevista com uma representante da instituição, como forma de conhecer como a universidade se coloca frente ao desafio do desenvolvimento sustentável. O método utilizado para a análise de dados consistiu no uso de análise fatorial e de análise multivariada de variâncias de dados não-paramétricos. Assim, foi possível criar um modelo de hipóteses para testar estatisticamente se fatores como percepção, satisfação e participação em ações para o desenvolvimento sustentável se relacionam. A análise de resultados permitiu observar como os respondentes percebem as ações da universidade nas dimensões do estudo, além de aferir a satisfação com as ações desenvolvidas, a participação em atividades para o desenvolvimento sustentável e atitudes e comportamentos individuais. Também foi realizada uma análise descritiva das respostas coletadas no questionário, que junto com os resultados dos testes e das entrevistas, contribuíram para que os objetivos propostos do trabalho fossem atendidos.
In times of paradigm shifts, sustainability is a recurrent issue on the news and the academic circles. Universities, characterized as centers of professional training and dialogue space, have a great responsibility in education for sustainable development, since they form a large part of new managers, entrepreneurs and liberal professionals. This descriptive research aimed to measure the perception of students and teachers about the actions for sustainable development developed by a private institution of higher education in Rio de Janeiro, in the dimensions Campus, Community and Education. The data collection was performed through an online questionnaire, with a total of 758 valid answers. An interview was also conducted with a representative of the institution, to identify how the university is facing the challenge of sustainable development. The method used for data analysis consisted of the use of factorial analysis and multivariate analysis of non-parametric data variances. Thus, it was possible to create a model of hypotheses to statistically test whether factors such as perception, satisfaction and participation in actions for sustainable development are related. The analysis of results allowed us to observe how the respondents perceive the actions of the university in the dimensions of the study, besides assessing satisfaction with the actions developed, participation in activities for sustainable development and individual attitudes and behaviors. A descriptive analysis of the responses collected in the questionnaire was also performed, which, together with the results of the tests and the interviews, contributed to the achievement of the proposed objectives of the study.

APA, Harvard, Vancouver, ISO, and other styles

50

Oliveira, Adso Castelo Branco de. "Posturas estratégicas de criação de valor para stakeholders." Universidade de São Paulo, 2016. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-12012017-110358/.

Full text

Abstract:

Os negócios são entendidos como um conjunto de relações e interações entre os grupos de stakeholders que participam nas atividades que compõe o negócio e como eles criam valor. Sob esta perspectiva, adotar a mentalidade dos stakeholders significa entender que o negócio é criação de valor para os stakeholders (FREEMAN, HARRISON, WICKS, 2007). O trabalho objetiva analisar a relação entre as posturas estratégicas e a distribuição de valor para os stakeholders nas empresas brasileiras. Para alcançar tal objetivo, foram desenvolvidos os objetivos específicos: (a) analisar as posturas estratégicas dos stakeholders, por meio do potencial cooperativo e ameaça competitiva dos stakeholders; (b) analisar a distribuição de valor para os stakeholders; e (c) analisar a relação entre as posturas estratégicas e a distribuição de valor para os stakeholders. A revisão da literatura abordou a Teoria do Stakeholders, mais precisamente os modelos de Posturas Estratégicas de Freeman (1984) e a criação e distribuição de valor para os stakeholders. No modelo de posturas estratégicas de Freeman (1984) cada stakeholder é classificado conforme as posturas estratégicas de swing, defensive, offensive e hold para o desenvolvimento de estratégicas específicas de criação de valor. A classificação nas posturas estratégicas foi realizada em relação ao potencial cooperativo e de ameaça competitiva dos stakeholders primário à organização. O método de pesquisa empregado foi de análise de conteúdo quantitativa, a qual se baseia em técnicas de frequência das unidades de registro com a aplicação de técnicas estatísticas, e qualitativa, implicações decorrentes da presença ou ausência das unidades de registro na seção de Sumário da Companhia, dos prospectos de IPO. A população deste estudo é formada pelas 143 empresas que tiveram suas Ofertas Públicas de Ações disponíveis no site da BM&F Bovespa e CVM, no período de 2003 a 2013. Os resultados evidenciam que há diferenças na distribuição média de valor para os stakeholders de acordo com as posturas estratégicas. A postura estratégica Swing stakeholder é a postura estratégica de Freeman (1984) que possui diferença na distribuição média de valor em relação às posturas estratégicas Offensive, Defensive e Hold. Além de ter uma diferença na distribuição média de valor entre a postura estratégia Offensive e a postura Hold.
Business can be understood as a set of relations and interactions among stakeholder´s groups participating in activities that make up the business and how they create value. From this perspective, adopting stakeholder´s mindset means business is about value creation for the stakeholders (FREEMAN, HARRISON, WICKS, 2007). The work aims to analyze the relationship among strategic postures and the value distribution for stakeholders in Brazilian companies. To achieve this goal, specific objectives were developed: (a) analyze the strategic postures of the stakeholders, through the cooperative potential and competitive threat of stakeholders; (b) analyze the value distribution for stakeholders; and (c) analyze the relationship among strategic postures and the value distribution for stakeholders. The literature review addressed the stakeholder\'s theory, more precisely the Strategic Postures models Freeman (1984) and the creation and distribution of value for stakeholders. In Freeman´s (1984) Strategic Postures model each stakeholder is classified as its strategic postures: \"Swing\", \"Defensive\", \"Offensive\" and \"Hold\" for development of specific strategies of value creation. The strategic postures classifications was performed with respect to cooperative potential and competitive threats of primary organization´s stakeholders. The research method employed was content quantitative analysis, which is based on frequency techniques of log units applying statistical techniques, and qualitative, implications of presence or absence of log units in the Companies Summary section, the IPO prospectus. The study population was made using 143 companies which had their Public Offerings available in the BM&F Bovespa and the CVM website, from 2003 to 2013. The results show that there are differences in the average distribution of value to stakeholders in accordance with the strategic postures. The strategic posture Swing stakeholder is the strategic postures of Freeman (1984) that has difference in the average distribution of value in relation to the strategic postures Offensive, Defensive and Hold. Additionally, it can be noted a difference in average distribution among the strategic posture Offensive and the Hold.

APA, Harvard, Vancouver, ISO, and other styles

Dissertations / Theses on the topic 'Stakeholders'

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles