Journal articles on the topic 'Stakeholder value proposition'
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Hutagaol-Martowidjojo, Yanthi R. I. "Borneo Orangutan Survival Foundation (BOSF): Building Trust in Diverse Stakeholders." Asian Case Research Journal 23, no. 02 (December 2019): 539–60. http://dx.doi.org/10.1142/s0218927519500226.
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While many case studies show the importance of a value proposition for profit organizations, this case demonstrates the importance of a value proposition for a non-profit organization in shaping the organization, in particular to prevent organization from an escalating crisis to improve its performance. The case is designed to foster a thoughtful organizational transformation through the development of an organization value proposition based on stakeholder and stakeholder participation theories. Borneo Orangutan Survival Foundation (BOSF) was in a financial crisis before 2011. The new CEO put new value proposition formulation on his priority by analyzing the interests of BOSF’s stakeholders. Hence, the case adds the importance of leadership aspect in analyzing organization’s stakeholders’ interests and expectations and effectively making decisions to meet them.
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Frow, Pennie, and Adrian Payne. "A stakeholder perspective of the value proposition concept." European Journal of Marketing 45, no. 1/2 (February 15, 2011): 223–40. http://dx.doi.org/10.1108/03090561111095676.
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Megawaty, Aminuddin Hamdat, Andi Makkulawu Panyiwi Kessi, and Panus. "Application Of The Balanced Scorecard As A Measurement Model Of The Balance Of Stakeholder Value Proposition." International Journal of Science, Technology & Management 3, no. 2 (March 26, 2022): 394–402. http://dx.doi.org/10.46729/ijstm.v3i2.466.
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The balanced scorecard (BSC) is one of the concepts of a managerial performance measurement system that has a function and significance for companies carrying out strategic management by using four measurement perspectives in a systematic and integrated manner. This study uses the balanced scorecard, and management can identify, formulate, and create a value proposition that is balanced and proportionate among its stakeholders (stakeholders). This study aims to determine how the company's performance benchmarks and stakeholder value propositions use the balanced scorecard approach. The type and approach of this research are descriptive qualitative. The data analysis model is carried out in two ways: First, qualitatively, namely by describing according to language, sentences and perspectives to get a logical understanding and relevant to the research objectives. Second, using the balanced scorecard approach, namely data analysis made in numbers based on the balanced scorecard approach. This study explains how the general concept of the balanced scorecard, the four perspectives of measuring the balanced scorecard, the implementation of the balanced scorecard, and the balance of stakeholder value propositions. The results showed the measurement of the balanced scorecard at PT. "X" indicates that the company has a good set of benchmarks in implementing the balanced scorecard. The results also show that several balanced scorecard perspectives are proven to positively impact company performance in all views, including financial perspective, customer perspective, internal business process perspective, and learning and growth perspective. This study is due to the company's ability to correctly identify, formulate and determine stakeholder value propositions through a balanced scorecard approach.
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HEMMONSBEY, Janice, and Tembi M. TICHAAWA. "STAKEHOLDER AND VISITOR REFLECTIONS OF SPORT BRAND POSITIONING IN SOUTH AFRICA." GeoJournal of Tourism and Geosites 34, no. 1 (March 31, 2021): 177–85. http://dx.doi.org/10.30892/gtg.34123-634.
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The purpose of this paper was to identify stakeholder and visitor perceptions of brand images of the South African destination brand in order to examine how sport is utilised as a catalytic agent for achieving brand positioning. Following a mixed method approach, in-depth semistructured interviews were conducted with 24 sport, tourism, and government stakeholders. Survey questionnaires were administered with 403 sport event visitors at major events across South Africa. The results show congruence between stakeholder and sport event visitor perceptions on the multi-layered brand images of South Africa. Uniquely defined city brand images raise challenges and opportunities for establishing a coherent national brand positioning. The utilisation of sport for brand positioning is greatly dependent on brand distinctive ness and dedicated stakeholder vision and policy. The study provides a framework of recommendations that practically guide key industry stakeholders on value propositions that underpin brand positioning strategies. This study also makes a contribution to existing brand positioning t heories and practice by exploring the value proposition construct to a unique sport environment while employing real-life destination brand scenarios.
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Carrasco-Farré, Carlos, Yuliya Snihur, Pascual Berrone, and Joan Enric Ricart. "The stakeholder value proposition of digital platforms in an urban ecosystem." Research Policy 51, no. 4 (May 2022): 104488. http://dx.doi.org/10.1016/j.respol.2022.104488.
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Wubben, E. F. M., M. Fondse, and S. Pascucci. "The importance of stakeholder-initiatives for business models in short food supply chains: the case of the Netherlands." Journal on Chain and Network Science 13, no. 2 (January 1, 2013): 139–49. http://dx.doi.org/10.3920/jcns2013.1004.
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While the interest in Short Food Supply Chains (SFSCs) is growing, we still await management studies that explore the impact of stakeholders of SFSCs in substantial numbers. This article investigates the differences in the business models of SFSCs that may be attributed to the initiator-stakeholder, interacting with other stakeholders. Essential to business models are the value proposition, value creation and value capture, but it is the ambition of the initiator-stakeholder that starts a SFSC. Initiator-stakeholders of 57 SFSCs were interviewed on a combination of both multiple choice and open questions. The data converges on three categories of business models. First and foremost, a large majority of SFSCs is driven by the aim of the initiator-stakeholder to increase economic viability, uses the market as governance structure, resulting in profit margins likely to be above margins in conventional business. Two other categories of business models of SFSCs group around the theme of producer-support, and, producer-consumer interaction, respectively.
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MacDonald, Adriane, Amelia Clarke, Lei Huang, and M. Seitanidi. "Partner Strategic Capabilities for Capturing Value from Sustainability-Focused Multi-Stakeholder Partnerships." Sustainability 11, no. 3 (January 22, 2019): 557. http://dx.doi.org/10.3390/su11030557.
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As social and ecological problems escalate, the role of collective capacity and knowledge is becoming more critical in reaching solutions. This capacity and knowledge are dispersed among diverse stakeholder organizations. Thus, organizations in the private, public and civil society sectors are experiencing pressure to address these complex challenges through collaborative action in the form of multi-stakeholder partnerships. One major challenge to securing and maintaining partner engagement in these voluntary collaborative initiatives is defining the value proposition for prospective and existing partner organizations. Understanding the relationship between different forms of partner involvement and the subsequent resources that partners stand to gain is necessary to articulate the value proposition of the partnership to partners. This study conducts a survey of partner organizations from 15 different sustainability-focused multi-stakeholder partnerships in Canada. We compare three partner strategies for implementation and value capture and discover that each strategy is associated with different partner-level resource outcomes. Our findings indicate that product stewardship strategies are associated with financial and organizational capital, marketing and promotion with human capital, and internal implementation structures with shared capital. This study has implications for multi-stakeholder partnership researchers and practitioners because it suggests the possibility that certain partner-level outcomes could rely on the partner, as well as partnership implementation strategies.
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Morioka, Sandra Naomi, Maria Holgado, Steve Evans, Marly M. Carvalho, Paulo Rotella Junior, and Ivan Bolis. "Two-Lenses Model to Unfold Sustainability Innovations: A Tool Proposal from Sustainable Business Model and Performance Constructs." Sustainability 14, no. 1 (January 5, 2022): 556. http://dx.doi.org/10.3390/su14010556.
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This research combines corporate sustainability performance and sustainable business model concepts to improve the corporate sustainability of organizations. The main objective of this article is to propose and apply a tool to identify sustainable innovation opportunities through a structured brainstorming process while providing a systemic business perspective and a strong multi-stakeholder orientation. The present qualitative research was carried out in two phases. The first phase consisted of a critical analysis of literature that enabled the proposition of the Two-Lenses Model (2LM) for sustainability innovation. The corporate sustainability performance lens encompasses strategic drivers, business processes, capabilities, stakeholders’ satisfaction and contributions. The sustainable business models lens considers value proposition, value creation and delivery system and value capture and sharing. The second phase consists of applying the 2LM in two industrial cases. The results show that the proposed model has the potential to trigger the identification of opportunities through two mechanisms: misalignments between performance dimensions and gaps in stakeholder satisfaction. Further research opportunities lie on deepening into these findings and investigating the implementation process for the identified innovation opportunities.
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Ricart, Joan Enric, Yuliya Snihur, Carlos Carrasco-Farré, and Pascual Berrone. "Grassroots Resistance to Digital Platforms and Relational Business Model Design to Overcome It: A Conceptual Framework." Strategy Science 5, no. 3 (September 2020): 271–91. http://dx.doi.org/10.1287/stsc.2020.0104.
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Although extant research has studied incumbent resistance to digital platforms, it provides little understanding about when grassroots collective action by other ecosystem stakeholders against the digital platform is likely. In this paper, we identify the scope conditions detailing when local stakeholders can initiate grassroots collective action against the digital platform, a unique context characterized by fast growth, distributed innovation, role flexibility, and direct local connectivity, and propose viable solutions. Our conceptual framework suggests that grassroots collective action against the digital platform is most likely when the digital platform operates with localized scarce assets or localized precarious labor and when actors express their grievances through formalized channels. We combine business model design and stakeholder management perspectives to develop design-based solutions that involve a multisided business model structure, an inclusive stakeholder value proposition, and an ecosystem-centered governance. We call the combination of such design efforts relational business model design. To the incipient theory of digital platforms, we contribute a stakeholder-centered view of platform business models operating within local ecosystems, bridging research on collective action and stakeholder management with strategic management of platforms.
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Ollár, Anita, Paula Femenías, Ulrike Rahe, and Kaj Granath. "Foresights from the Swedish Kitchen: Four Circular Value Opportunities for the Built Environment." Sustainability 12, no. 16 (August 8, 2020): 6394. http://dx.doi.org/10.3390/su12166394.
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This paper examines the kitchen as one relevant part of the home that is highly affected by frequent replacements, renovations, and a short service life. The aim is to discern circular value opportunities for the built environment by examining stakeholder activities and the value proposition associated with Swedish kitchens. The paper answers the research question ‘Which aspects in stakeholders’ value proposition of kitchens might contribute to future circular housing design?’. The empirical material was collected through a workshop, interviews, and a focus group session. The data were analysed using qualitative content analysis while applying value mapping as an analytical framework. Four opportunities for circularity were identified: (1) aligning spatial and product design for a circular economy, (2) considering end-user perspectives and demands, (3) formulating regulations informed by research, and (4) developing circular products and services through collaboration. While some of these opportunities have already been emphasised in previous literature, the most distinct contribution of this paper is that it reveals the importance of spatial parameters when transitioning towards a circular housing design. The methods and results of this paper may be adapted to various building components to create a system-level circular economy in the built environment.
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Young, Suzanne, and Vijaya Thyil. "UK governance at the time of the financial crisis: Calls for change." Corporate Ownership and Control 6, no. 4 (2009): 568–74. http://dx.doi.org/10.22495/cocv6i4sip8.
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The financial crisis in the UK began in late 2008 and the consequential economic recession has brought to the attention of media, commentators, policy makers and academics the importance of corporate governance. This research explores UK governance, what it means, what are its influences and how it is changing at the time of this financial crisis. The researchers conducted a series of qualitative interviews in five UK companies across a spectrum of industries (including institutional investors) in late 2008. Three key propositions were investigated: Proposition 1 is that board characteristics, the importance of which are pronounced by agency theorists are not the only key factor in „best practice‟ governance. Proposition 2 is that shareholders and stakeholder involvement in governance will improve governance practices. Proposition three is that key to understanding governance failures is examining cognition and behaviours inside the black box of decision-making. Propositions two and three were supported by the interviews. The main conclusions are that the importance of good governance in establishing trust again at the time of the financial crisis is key and changes seem to be called for in a number of areas: in enhancing shareholder voice; better disclosure in explaining variations to the application of the principles of the Combined Code, in explaining risks, and in how decisions are made; and ensuring that executive remuneration is more clearly linked to profits, costs of capital and risk and reflects long-term value creation.
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da Costa Fernandes, Sânia, Luiza Diegues Martins, and Henrique Rozenfeld. "Who are the Stakeholders Mentioned in Cases of Product-Service System (PSS) Design?" Proceedings of the Design Society: International Conference on Engineering Design 1, no. 1 (July 2019): 3131–40. http://dx.doi.org/10.1017/dsi.2019.320.
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AbstractProduct-service systems (PSS) are solutions that integrate product and services in order to fulfill the customers’ needs by means of greater value in use. Multiple stakeholders should be involved in the design process for the development of a successful PSS value proposition. However, it is not clear who could be the potential stakeholders of a PSS. The aims of this study are to consolidate the stakeholders cited in PSS case studies and to reveal the terms used to refer to “stakeholder” in PSS literature. A systematic literature review was carried out, and an inductive content analysis procedure was applied. A total of 28 stakeholders were listed from the selected studies, whose PSS cases were classified as use- oriented or result-oriented services. Multiple terminologies are used to refer to stakeholders. This study contributes for showing the potential stakeholders that can be involved and engaged in the PSS design and operation. Also, it indicates the terms from which they can be addressed in the PSS literature.
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Mili, Shamem Ara, and Fathyah Hashim. "Voluntary Human Capital Disclosure and Firm Value Relationship in the Listed Companies of Bangladesh: A Conceptual Overview." Journal of International Business, Economics and Entrepreneurship 5, no. 2 (December 31, 2020): 39. http://dx.doi.org/10.24191/jibe.v5i2.14234.
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The aim of this paper is to incorporate relevant empirical researches and literature for extending the potentials of voluntary human capital disclosure to increase the value of the listed firms in Bangladesh. Voluntary human capital disclosure reduces information asymmetry and increases the financial lucidity of the business, and hence, could minimize agency conflicts, and satisfy employees’ and other stakeholders’ of the business. However, subsequent to a 13.8 percent drop in 2018, the broad index of the Dhaka Stock Exchange Limited lost 17.3 percent in 2019. It is among the first paper focusing on the consequence of voluntary human capital disclosures on firm value from a combination of agency theory, signaling theory, and stakeholder theory perspective. Moreover, extant literature endow with inconsistent and less evidence concerning the relationship of voluntary human capital disclosure with firm value. The present paper proposes and illustrates potential proposition for future empirical investigation in the context of an emerging economy like Bangladesh. It is also expected that the present paper would endow with further knowledge to investors, managers, and other stakeholders to upgrade firm value by means of voluntary human capital disclosure in their corporate reporting practices.
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Clarke, Amelia, and Adriane MacDonald. "Outcomes to Partners in Multi-Stakeholder Cross-Sector Partnerships: A Resource-Based View." Business & Society 58, no. 2 (July 25, 2016): 298–332. http://dx.doi.org/10.1177/0007650316660534.
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The prevalence and complexity of local sustainable development challenges require coordinated action from multiple actors in the business, public, and civil society sectors. Large multi-stakeholder partnerships that build capacity by developing and leveraging the diverse perspectives and resources of partner organizations are becoming an increasingly popular approach to addressing such challenges. Multi-stakeholder partnerships are designed to address and prioritize a social problem, so it can be challenging to define the value proposition to each specific partner. Using a resource-based view, this study examines partner outcomes from the perspective of the strategic interest of the partner as distinct from the strategic goal of the partnership. Based on 47 interviews with representatives of partner organizations in four Canadian case studies of community sustainability plan implementation, this article details 10 resources partners can gain from engaging in a multi-stakeholder partnership.
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van Riper, Carena J., Clinton Lum, Gerard T. Kyle, Kenneth E. Wallen, James Absher, and Adam C. Landon. "Values, Motivations, and Intentions to Engage in Proenvironmental Behavior." Environment and Behavior 52, no. 4 (November 1, 2018): 437–62. http://dx.doi.org/10.1177/0013916518807963.
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Knowledge of the relationships among psychological constructs such as values and motivations that influence proenvironmental behavior provides public land management agencies with guidance on how to minimize stakeholder impacts on the environment. A rich body of research has demonstrated that values form a tripartite structure underlying environmental concern, encompassing biospheric, egoistic, and altruistic values; however, recent work has suggested hedonic values are also an instrumental basis for environmental concern. Few studies have tested this proposition. We contend that hedonic values are instrumental in explaining the psychological processes that gird individual decisions, particularly in nature-based settings where stakeholder decisions are compelled by leisure pursuits. Our results indicate that place-based motivations, particularly escape from the pressures of everyday life, can help close the prominent value–action gap and explain why outdoor recreationists engage in minimum-impact activities specified in the U.S. Leave No Trace educational outreach program.
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Malchenko, Yulia, Megi Gogua, Ksenia Golovacheva, Maria Smirnova, and Olga Alkanova. "A critical review of digital capability frameworks: a consumer perspective." Digital Policy, Regulation and Governance 22, no. 4 (August 10, 2020): 269–88. http://dx.doi.org/10.1108/dprg-02-2020-0028.
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Purpose This study aims to systematize and critically analyse existing indices and frameworks on digital capabilities with the focus on consumers’ digital capabilities, identify opportunities for their further development and suggest agenda for future research. Design/methodology/approach A sample of 18 frameworks and indices of consumers’ digital capabilities were compared based on their purposes, stakeholders, scope and application areas. Findings The study concludes with propositions that generalise current views on conceptualisation, measurement and management of consumers’ digital capabilities. Each proposition is further investigated in terms of possible implications for research and practice. Practical implications The study indicates opportunities for businesses not only to consider consumers as recipients and adopters of digital technologies but also to aim to understand how to proactively involve consumers in value co-creation, help them be better educated and have a comprehensive understanding of potential outcomes of their participation in the digital economy. Social implications Highlighting individual consumer perspective in existing indices and frameworks will help consider the interests of society and provide win-win opportunities for everyone involved in the digital marketplace through bottom-up engagement in addition to top-down regulation and monitoring. Originality/value This study contributes to the extant literature threefold: firstly, existing digital capability frameworks and indices are systematized and critically investigated using criteria of stakeholders, purpose and aims; secondly, consumers are identified as principal stakeholder group whose interests are insufficiently presented in existing indices; thirdly, an integrative approach is suggested for a crucial comparison of existing indices, frameworks and their methodology with the focus on consumers’ interests.
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Ramadhan, Muhammad Nuraga Lazuardy. "The Design Canvas Platform on the Arena-O Startup Venture." International Journal of Review Management Business and Entrepreneurship (RMBE) 1, no. 2 (December 17, 2021): 61–68. http://dx.doi.org/10.37715/rmbe.v1i2.2414.
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This study aims to plan a suitable business model using the Platform Design Canvas for the Arena-O Startup business. This study uses a qualitative method. Data collection was carried out by in-depth interviews and documentation study. The informants in this study represent the respective actors of the platform business, namely producers, consumers, and platform owners. The results of this study describe the business model of a sports field reservation startup called Arena-O, which is detailed using thirteen blocks on the Platform Design Canvas. Thus, thirteen blocks in this reseacrh are platform owners, stakeholder platforms, enabling services, empowering services, other services, core value proposition, ancillary value proposition, infrastructure and core components, transactions, channels & contexts, partners, peers producers, peers consumers. This research can find out the visualization of Arena-O's business processes from upstream to downstream. Then from these results, the managerial implications of Enabling Services, Other Services, and Partners indicators can be applied to Arena-O so that it can develop.
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Wong, Chee Yew, Christina WY Wong, and Sakun Boon-itt. "Integrating environmental management into supply chains." International Journal of Physical Distribution & Logistics Management 45, no. 1/2 (March 2, 2015): 43–68. http://dx.doi.org/10.1108/ijpdlm-05-2013-0110.
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Purpose – The need to integrate environmental management into supply chains has been recognized recently. Yet, there is a lack of theoretical ground and conceptual framework guiding such efforts to leverage resources and capabilities across supply chain partners. Grounded on stakeholder and resource orchestration theories, the purpose of this paper is to map the emerging practices, develops a theoretical framework, and proposes future research for understanding an emerging best-practice called “green supply chain integration” (GSCI). Design/methodology/approach – A systematic literature review of 142 academic articles is conducted to ensure the process of framework development is auditable and repeatable. The article selection criteria are aligned with the review question ensuring that related theories and practices are identified and evaluated. Findings – The paper illustrates how stakeholder and resource orchestration theories can be used to explain an integrative approach of environmental management in supply chains. The paper identifies four GSCI practices – internal, supplier, customer, and stakeholder GSCI. A theoretical framework and proposition also provide for new directions of research. Research limitations/implications – The results of this paper are drawn from an extensive review of the existing literature and novel practices that have not been revealed and could have been missed. The emerging practices and theoretical framework can be used for further empirical investigation. Originality/value – This paper integrates theoretical concepts and empirical findings from the disparate literature and identifies four emerging practices of environmental management by developing a theoretical framework and proposition for future research.
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Jantan, Ramlan, Norfadilah Kamaruddin, Shahriman Zainal Abidin, Khairol Ezedy Abd. Rahman, and Afeez Nawfal Mohd Isa. "EMERGING NEW PRACTICE: CREATING NEW VALUE PROPOSITION FOR INNOVATIVE APPROACH TOWARDS DESIGN PRACTICE IN MALAYSIA." International Journal of Advanced Research 10, no. 08 (August 31, 2022): 01–08. http://dx.doi.org/10.21474/ijar01/15144.
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In dire straits we always look for ways to equip our self with latest information or knowledge available so that we can have a grasp of what is happen. Eventually, design production issues in Malaysia seriously need a new frontier for future design development in Malaysia. Co-creation value, the new approach or method most debated for the past few years, re-known as efficient tools to create new value proposition. The new approach is customer centric, rather than products only focus. Hence, involving customer, design and stakeholder to create new value creation, this new approach create new opportunities that lead to competitive and innovative services and products. Whereby, user share their personal interest and personal behaviours to erect and actualized new value creation by envision future services. This study aims to investigate a unique proposition actualized from nuances of co-creation value attributes and characteristic. Whereby, the attributes and characteristic of co-creation value can be apply to design production in Malaysia, and create value-in-exchange in good services or products. Thus, this paper propose a critical report and suggestion obtain, pertinent to characteristic and attributes of co-creation value. The report and study clearly provide an insight of what co-creation value approach can promise to Malaysia design studies and root of design production. This paper further contributes to the literature on the co-creation of value and digital ecosystems.
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Lum, Hillary. "BUILDING CAPACITY FOR DEMENTIA CAREGIVER TOOLS AND PRAGMATIC TRIALS THROUGH STAKEHOLDER ENGAGEMENT." Innovation in Aging 6, Supplement_1 (November 1, 2022): 325. http://dx.doi.org/10.1093/geroni/igac059.1283.
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Abstract Caregivers face challenges communicating and coordinating health-related needs on behalf of persons living with dementia (PLWD). This presentation will highlight capacity building activities at UCHealth, a large academic health system in Colorado and Wyoming, to prepare for pragmatic clinical trials to test integrated health informatics tools to improve the care of PLWD and their family caregivers. We will describe foundational activities of: 1) convening diverse patient and family caregivers to identify communication priorities and refine health informatics tools, 2) engaging health system leaders to develop a system-based value proposition, and 3) partnering with health informatics teams to adapt tools (i.e., dementia registry, refined patient portal tools) and implement reports of pragmatic outcomes. Through support as an NIA IMPACT Health Care System Scholar, we will discuss lessons learned related to highlighting the preferences of diverse caregivers, especially related to use of health informatics tools in the context of dementia care.
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Blanco-Mesa, Fabio, Anna Maria Gil-Lafuente, and Jose M. Merigo. "Dynamics of stakeholder relations with multi-person aggregation." Kybernetes 47, no. 9 (October 1, 2018): 1801–20. http://dx.doi.org/10.1108/k-11-2017-0454.
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Purpose The purpose of this paper is to develop a novel method to analyse dynamic interactions of stakeholders to explain how a set of agents can act by considering the power/influence positions. Design/methodology/approach A novel mathematical application uses the importance of characteristics algorithm in combination with composition max-min to compare, group and order information according to the importance of its characteristics. The mathematical application is focused on a strategic analysis, evaluating stakeholder dynamics through power relationships. Findings The results show a comparison of the relationships among each of the stakeholders to obtain the relative intensity and importance of relationships between them, given by the fuzzy matrix FRInM and the fuzzy matrix FRIM, respectively. This application provides a useful tool for a dynamic analysis of stakeholders in a complex environment, where the best approach to performing a strategic analysis process is sought. Research limitations/implications The main implication of the proposed approach is taking into account the importance of information to establish the boundaries and relationships of each characteristic according to its intensity. However, limitations are due to the nature of this research, based on theoretical assumptions regarding stakeholders and the use of a hypothetical example to show the operation of algorithms. Originality/value The primary advantage of this proposition is that it takes into account the importance of information to establish the relationships among the characteristics according to their intensity. In addition, it performs multiple comparisons among each characteristic of the information. The interests and opinions of decision makers can be parameterised. A mathematical application shows how each interest group could be classified and related according to subjective information.
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Wit, Bogdan, Piotr Dresler, and Anna Surma-Syta. "Innovation in Start-Up Business Model in Energy-Saving Solutions for Sustainable Development." Energies 14, no. 12 (June 16, 2021): 3583. http://dx.doi.org/10.3390/en14123583.
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Socially expected innovations are innovations considering sustainable development. The subject of the paper focuses on the business model of a start-up providing energy saving services to local government units using smart technologies of Industry 4.0 in the aspect of low touch economy. A methodical critical literature review including quantitative and qualitative assessment, stakeholder analysis and business modeling techniques using Business Model Canvas and Triple Layer Business Model Canvas (TLBMC) was conducted. In addition, an in-depth analysis of a start-up case study was conducted. The research questions are related to the interpretation of the organization’s business data and methods of interpreting Sustainability 3.0 business solutions. The research questions were directed to the challenges regarding the creation of the organization’s sustainable business model architecture and the Business Sustainability 3.0 sustainable business imaging concept. The research objective is to design a sustainable business model of a start-up providing energy-efficient services to local government units, whose value proposition refers to an extended sustainable value that meets the economic, social and environmental needs of society. The integration of sustainability in the sustainable business model of the start-up allowed to achieve the research objective of designing a sustainable value proposition that meets the economic, social and environmental needs of society.
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Diers-Lawson, Audra, Kerry Coope, and Ralph Tench. "Why can CSR seem like putting lipstick on a pig? Evaluating CSR authenticity by comparing practitioner and consumer perspectives." Journal of Global Responsibility 11, no. 4 (May 18, 2020): 329–46. http://dx.doi.org/10.1108/jgr-02-2020-0033.
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Purpose The purpose of this paper is to explain and better understand some of the challenges and even contradictions in relationships between CSR and stakeholder attitudes by comparing consumer and practitioner perspectives on social responsibility, its role in organisations and its influence on consumer attitudes towards companies. The objective is to understand and evaluate factors influencing the authenticity of social responsibility as a contributor to an organisation’s value proposition. Design/methodology/approach Focus groups of consumers and practitioners (N = 39) were asked to explore CSR in a semi-structured discussion. Themes were analysed using a constant comparative method. Findings These data suggest that rather than existing on a continuum of authenticity, there are clear paths emerging for CSR efforts to be deemed authentic versus inauthentic that can begin to better explain the often-contradictory findings with regard to consumer attitudes towards CSR and an organisation’s value proposition. Consumer efficacy to influence an organisation and localised CSR emerge as critical determinants for evaluations of CSR as authentic. Further, these data also suggest practitioners may not understand consumer motivations and attitudes about CSR. Originality/value These data provide new insights into evaluations of CSR to explain when and why it can fail to meet its objectives. Ultimately, these data produce testable models for authentic (i.e. motivator) and inauthentic (hygiene) consumer judgements about CSR and draw implications for CSR leadership, learning and management.
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Ochurub, Michael, and Andrew Jeremiah. "Assessing operational efficiency and the use of strategic capabilities in the rail transport industry in Namibia." Namibian Journal for Research, Science and Technology 3, no. 2 (December 16, 2021): 9–18. http://dx.doi.org/10.54421/njrst.v3i2.56.
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This paper assessed the operational efficiency as well as the use of valuable resources and strategic capabilities within the rail transport industry/sector in Namibia, with specific reference to TransNamib Holdings Limited. This paper also focuses on the long-term direction of the rail transport sector as well as the causes of poor performance in the sector. The researchers analysed the questionnaires using descriptive statistics. The researchers explored and presented the individual variables to show specific values, highest and lowest values, trends, propositions and distribution values. The major findings from the data collected revealed that available resources and strategic capabilities are effectively utilized to optimize operational efficiency and that the top management does not pay much attention to development of strategic capabilities, customer value, new strategies, corporate governance, risk management, communication, benchmarking, knowledge management etc. It is also evident from that findings that the main causes of poor performance are the lack of strategic direction and long-term objectives, decline in volumes transported, lack of new technologies to create value, lack of funding or financial assistance from the shareholders, lack of performance agreements and measures as well as the aging and poor rail transport infrastructure. It is recommendable that TransNamib Holdings Limited develop strategies to turn around the current situation to transform the company into self-sustaining and profitable organization. The rail transport sector needs restructuring to streamline the business operations, with more focus on core business, secure funding, enhanced customer services, enhance value proposition for road-to-rail strategy, and enhancing stakeholder and shareholder relations.
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Moro Visconti, Roberto, and Laura Martiniello. "Smart hospitals and patient-centered governance." Corporate Ownership and Control 16, no. 2 (2019): 83–96. http://dx.doi.org/10.22495/cocv16i2art9.
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This paper explores innovative governance models in the healthcare sector. Patients are a key albeit under-investigated stakeholder and smart technologies applied to public healthcare represent a trendy innovation that reshapes the value-driving proposition. This study contributes to the best practice improvement in this sector, showing how health governance can balance the interests of conflicting stakeholders (patients, staff, politicians, private providers, banks, suppliers, etc.) when technology-driven (smart) investments are realized. Characteristics of smart hospitals are critically examined, and governance solutions are considered, together with private actors’ involvement and flexible forms of remuneration. Smart hospitals are so complicated that they may require sophisticated Public-Private Partnerships (PPP). Public players lack innovative skills, whereas private actors seek additional remuneration for their non-routine efforts and higher risk. PPP represents a feasible governance framework, especially if linked to Project Financing (PF) investment patterns. Results-Based Financing (RBF) softens traditional PPP criticalities as availability payment sustainability or risk transfer compensation. Waste of public money can consequently be reduced, and private bankability improved. Patient-centered smart hospitals reshape traditional healthcare governance, with savings and efficiency gains that meliorate timeliness and execution of cares. Transformation of in-patients to out-patients and then home-patients represents, whenever possible, a mighty goal.
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Lee, Linda W., David Hannah, and Ian P. McCarthy. "Do your employees think your slogan is “fake news?” A framework for understanding the impact of fake company slogans on employees." Journal of Product & Brand Management 29, no. 2 (June 24, 2019): 199–208. http://dx.doi.org/10.1108/jpbm-12-2018-2147.
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Purpose This article explores how employees can perceive and be impacted by the fakeness of their company slogans. Design/methodology/approach This conceptual study draws on the established literature on company slogans, employee audiences, and fake news to create a framework through which to understand fake company slogans. Findings Employees attend to two important dimensions of slogans: whether they accurately reflect a company’s (1) values and (2) value proposition. These dimensions combine to form a typology of four ways in which employees can perceive their company’s slogans: namely, authentic, narcissistic, foreign, or corrupt. Research limitations/implications This paper outlines how the typology provides a theoretical basis for more refined empirical research on how company slogans influence a key stakeholder: their employees. Future research could test the arguments about how certain characteristics of slogans are more or less likely to cause employees to conclude that slogans are fake news. Those conclusions will, in turn, have implications for the morale and engagement of employees. The ideas herein can also enable a more comprehensive assessment of the impact of slogans. Practical implications Employees can view three types of slogans as fake news (narcissistic, foreign, and corrupt slogans). This paper identifies the implications of each type and explains how companies can go about developing authentic slogans. Originality/value This paper explores the impact of slogan fakeness on employees: an important audience that has been neglected by studies to date. Thus, the insights and implications specific to this internal stakeholder are novel.
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Islam, Md Nazrul, and Fathyah Hashim. "Tax Avoidance and Firm Value Relationship in the Listed Companies of Bangladesh: A Conceptual Overview." Journal of International Business, Economics and Entrepreneurship 5, no. 2 (December 31, 2020): 23. http://dx.doi.org/10.24191/jibe.v5i2.14230.
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The aim of the present paper is to look at whether corporate tax avoidance (CTA) contributes to firm value in the perspective of Bangladeshi listed firms. Our conceptual assumption is that in presence of agency conflicts, corporate managers take on tax avoidance (TA) initiatives to extract their own benefits through taking advantage as of the loopholes of current tax laws. Further, CTA does not fulfill the ethical and social demands. Agency costs and social irresponsibility that produce from TA activities could adversely influence the firm value. It is also among the first paper focusing on the TA and firm value association in the perspective of Bangladeshi listed firms after the gradual decline of stock market index during the year 2019, whereas most of the adjacent South Asian countries’ bourse has achieved gradual improve. However, the present paper aims to integrate relevant studies and theories to extend the intended potentials for limiting corporate tax avoidance to enhance the value of the listed companies in Bangladesh. This study has evaluated CTA behavior from a combination of agency theory and stakeholder theory standpoint rather than traditional sight of tax burden decreasing strategy. Moreover, as existing literature reveals inconsistent and less evidence that attempt to examine the consequence of CTA on firm value, the present paper proposes and shows an imperative proposition for potential empirical research.
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Riksen, Amita, and Nick Chipman. "Sustainable partnerships: the art of high-performing alliances and joint ventures." APPEA Journal 56, no. 2 (2016): 558. http://dx.doi.org/10.1071/aj15064.
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In the increasingly transparent, real-time, digital business environment, the degree of collaboration required to succeed is rapidly expanding. Interdependencies created among diverse market participants, prospective partners and stakeholders is dramatically altering who actively participates in the oil and gas industry and how much influence they can yield. An industry deeply premised on technical innovation and excellence must evolve to broaden the value proposition and address the complex, expanded stakeholder groups. Traditional value drivers need to be extended to effectively leveragemulti-party joint ventures (JVs) to address the principles of license to operate and deliver the required capabilities. PwC hypothesises that risk-averse, technical, legal and quantitative biases drive joint venturing agreements to narrow obligations and sub-optimal outcomes. This is because narrow agreements ignore the behavioural, organisational and critical relationship-driven outcomes in contracting, venturing and alliance configurations. By widening the lens of JV agreements and strategic alliances, the authors look briefly at real case studies and undertake critical observations of the emerging industry behaviour, in identifying the following range of factors industry participants need to confront: the power and agility of social media driving industry response; the role of subjective, human factors in realising strategic objectives; the perceived rights of JV parties as the reality; the role of emotion in decision making and misalignments of culture/style/behaviours among stakeholders; the balance of diversity versus control requirements in governance management; the enablers for co-creating, high-performing ventures and contracting for co-operation alongside risk management; using the letter of the contract to facilitate rather than dictate behaviour; and, the power of influence to enable decision making. The shared experiences of the authors identify an attribution framework underpinning the contractual frame and extends into the effective planning and execution traits of high-performing, co-operative JVs.
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Shams, S. M. Riad. "Stakeholder Relationship Management in Online Business and Competitive Value Propositions." International Journal of Online Marketing 6, no. 2 (April 2016): 1–17. http://dx.doi.org/10.4018/ijom.2016040101.
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In one hand, marketers have privileges to obtain additional information about their target markets through the online businesses. On the other hand, customers and other stakeholders have an enormous flow of information to compare between competitive value propositions, available in the market. In this market competition, understanding the customers' and other stakeholders' value anticipations would be a central success factor for marketers to prolifically develop competitive value propositions, based on understanding the customers' and other stakeholders' needs, wants and expectations. Stakeholder relationship marketing has a history, as well as further potentials to understand stakeholders' value anticipations. From this context and based on an inductive constructivist approach, this study develops insights and proposes a conceptual framework on how various sports organizations manage their stakeholder relationships through their online business platforms, in order to design and deliver competitive value propositions.
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Rezac, Fabien. "Role of Privacy Protection in Business Models for Sustainability." Journal of Business Models 10, no. 2 (November 3, 2022): 31–57. http://dx.doi.org/10.54337/jbm.v10i2.6952.
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Purpose: The principal purpose of this article is to address a critical issue emerging in the realm of interorganizational dependencies heavily impacted by digitalization, namely developing business models that would protect privacy in a sustainable way. On the one hand, companies have been jointly proposing, creating, delivering, and capturing value through an excessive, unethical exploitation of personal data and information. On the other, restricting and controlling flows of data and information hampers the processes that lead to social well-being. This article reflects on this paradox by building on the theories of business models for sustainability and contextual integrity, while offering a holistic conceptual narrative guiding the sustainable transition towards digital equity and inclusivity. Design/methodology/approach: This conceptual article can be classified as a theory synthesis paper with the ambition to achieve an outcome that enhances knowledge on concepts and a phenomenon by a conceptual integration across two different, previously unconnected literature streams and theories. Findings: This article suggests that businesses which play any role in transmission of data and information cannot be sustainable without protecting privacy as a social value. Furthermore, it argues that privacy cannot be protected without addressing the appropriateness of both flow and use of data and information with respect to all involved stakeholders. Ultimately, via linking two distinct yet interrelated and rigorously developed research streams, a heuristic framework for privacy and sustainability in business models is proposed as a system of key considerations for managers to apply in assessing and planning a business practice, so it protects privacy in a sustainable way. Originality/value: The key theoretical contribution of this article can be considered twofold. Firstly, it unfolds the relevance of privacy protection for the stream of business model research directed toward sustainable development in a way that is theoretically rigorous, complementary with the stakeholder theory, and reflecting the changing interorganizational dependencies affected by digitalization. Secondly, it contributes to the contemporary debate on privacy as a social value through identifying theoretically thorough avenue for adapting the theory of contextual integrity to a social domain where value proposition, creation, delivery, and capture with and for stakeholders involves transmission of data and information.
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da Costa Fernandes, Sânia, Luiza Diegues Martins, Carina Campese, and Henrique Rozenfeld. "Representing the Value Proposition of Product-Service Systems (PSS) in a Value-Based Perspective." Proceedings of the Design Society: International Conference on Engineering Design 1, no. 1 (July 2019): 3091–100. http://dx.doi.org/10.1017/dsi.2019.316.
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AbstractProduct-service systems (PSS) are being increasingly employed as opportunities to keep innovating. The design of PSS value propositions should focus on the value visualization for stakeholders. However, the PSS representations are still oriented to the customer’ perspective and focus on a process or technological role. This study aims to represent the PSS value proposition in a structured-diagram adapted from the journey map method in combination with the use of the elements of value. A case research was conducted with a high-tech agricultural start-up for representing its value proposition by following a process founded in the practices of journey mapping. Qualitative data analysis was employed to associate the elements of value with the solution, and to verify the consistency of the results. The representation enables the visualization of the stakeholders’ perception regarding the content of the solution as well as the potential value that may be related to it. The experience-centric perspective derived from the journey map associated with the value-related information provides a richer view of the PSS value proposition, which can lead to reflections regarding the solution.
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Kusumastuti, Retno, Eko Sakapurnama, Achmad Fauzi, and Prima Nurita. "MEMAHAMI MODEL BISNIS PRAKTEK INOVASI SOSIAL : KAJIAN DESA WISATA BISNIS TEGAL WARU." AdBispreneur 3, no. 2 (January 11, 2019): 131. http://dx.doi.org/10.24198/adbispreneur.v3i2.18667.
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ABSTRACTSocial innovation studies are unique studies and are still relatively rare. The study contains that business models from among those who are often marginalized can also be a source of income. In addition, the importance is also that the utilization of resources owned by a region can be a source of competitive advantage when properly managed considering that each region has a different context. This study analyzes the social innovation model in Tegal Waru Village which was originally a poor and underdeveloped village in 2010 but later it can transform into an economically independent village. This study uses a qualitative approach with data collection methods through in-depth interviews and also observations. The selection of informants is based on the criteria that the person understands the business processes carried out and is also a stakeholder of Tegal Waru Tourism Village. The results showed that the Tegal Waru Tourism Village was a village that managed to enhance its natural and human resources so that it became a source of competitive advantage through the establishment of a Business Tourism Village which is still rare in Indonesia. A unique business model is offering entrepreneurship education with a value proposition to educate everyone to become entrepreneurs by relying on the core competencies and resources they have with philosophy hence provide benefits to many people. ABSTRAKKajian social innovation merupakan kajian yang unik dan masih relatif jarang. Kajiannya berisi bahwa model bisnis dari kalangan yang seringkali termajinalkan juga dapat menjadi sumber penghasilan. Selain itu, pentingnya juga adalah bahwa pemanfaatan sumber daya yang dimiliki oleh suatu daerah dapat menjadi sumber keunggulan bersaing manakala dikelola dengan baik mengingat masing-masing daerah memiliki konteks yang berbeda-beda. Penelitian ini menganalisis tentang model inovasi sosial di Desa Tegal Waru yang awalnya merupakan desa miskin dan tertinggal di tahun 2010an tetapi kemudian dapat menjelma menjadi Desa yang mandiri secara ekonomi. Penelitian ini menggunakan pendekatan kualitatif dengan metode pengumpulan data melalui wawancara mendalam dan juga observasi. Pemilihan informan berdasarkan kriteria bahwa yang bersangkutan memahami proses bisnis yang dijalankan dan sekaligus merupakan stakeholder Desa Wisata Tegal Waru. Penelitian ini dilakukan pada tahun 2018. Hasil penelitian menunjukkan bahwa Desa Wisata Tegal Waru merupakan desa yang berhasil mengelola sumber daya alam dan manusia yang dimilikinya sehingga menjadi sumber keunggulan bersaing melalui pembentukan Desa Wisata Bisnis yang masih langka di Indonesia. Bussiness model yang unik yaitu menawarkan pendidikan entrepeneruship dengan value proposition mendidik setiap orang agar dapat menjadi entrepreneur dengan mengandalkan core competence dan sumber daya yang dimilikinya dengan falsafah agar dapat memberikan manfaat untuk banyak orang.
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Vargo, Stephen L. "Market systems, stakeholders and value propositions." European Journal of Marketing 45, no. 1/2 (February 15, 2011): 217–22. http://dx.doi.org/10.1108/03090561111095667.
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Khorshidi, Mohammadreza. "Developing Value Proposition for Business Models of National Iranian Oil Companies." Proceedings of the International Conference on Business Excellence 12, no. 1 (May 1, 2018): 508–21. http://dx.doi.org/10.2478/picbe-2018-0046.
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Abstract The Value proposition is one of the key aspects of a business model and plays a significant role in any business model. Nowadays, firms could be successful and even could be initiated, only when a value proposition of their business model is clarified precisely. There is a necessity for new studies in order to see whether National Oil Companies(NOCs) are promoting the proper business models that make them competitive. This research analyzes the value proposition and its influence on the NOC’s competitiveness and it supports to deliver the required products and services to their specific market segment and customers. The main objective of this research is to develop a value proposition for the business model of National Oil Companies(NOCs). This could enable firms to be more competitive in the oil industry, especially in the oil supply glut circumstance. In order to achieve this objective, the research methodology is based on the semi-structured interview with the main stakeholders in the oil industry which is NOCs. First, value propositions in the history of oil and gas industry are addressed in almost every decade, then five current or previous managers of National Iranian Oil Company are selected for the semi-structured interview to clarify the current market situation and eventually propose the desired value propositions for the business model of NOCs.
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Acharya, Abhijeet. "Advent of Renewable Energy Market– Understanding Critical Success Factors in PPA Model." Energy and Environment Research 11, no. 1 (February 19, 2021): 1. http://dx.doi.org/10.5539/eer.v11n1p1.
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Under the market reforms, the unbundling of energy systems has opened new areas for value creation at a competitive price, which was impossible in centralized energy markets dominated by utilities. The renewable energy market via Power Purchase Agreement (PPA) has emerged as a realistic business proposition within such reforms. In the last decade, the renewable energy market based on the PPA scheme has seen unprecedented growth in Europe and North America. The falling cost of renewable energy and exigency to achieve energy transition targets have created new opportunities for Independent Power Producers (IPP) via the PPA route. Alongside, the PPA improves bankability and ensures a long-term revenue stream for renewable energy projects in the subsidy-free environment. On the contrary, the complexity of PPA models, market risks, and intermittency of energy generation pose challenges to IPPs and buyers. Considering PPA is an evolving concept, this paper aims to contribute to the existing knowledge on PPAs by analyzing critical success factors in the PPA model. During analysis, the elements that emerged as critical success factors are 1) tariff design, 2) bankability to secure funds, 3) addressing intermittency, and 4) stakeholder engagement. With a focus on regional settings and emerging trends, this paper discussed the rationale for PPA model selection, risk management practices, and strategic partnerships for value creation. During analysis, we also observed that the PPA schemes are driven by local market configuration, demand patterns, and country-specific policies.
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McCann, Greg, Clark Hammond, Andrew Keyt, Holly Schrank, and Kimberly Fujiuchi. "A View From Afar: Rethinking the Director's Role in University-Based Family Business Programs." Family Business Review 17, no. 3 (September 2004): 203–19. http://dx.doi.org/10.1111/j.1741-6248.2004.00014.x.
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This article is the result of a spark that began at the 2002 USASBE Conference. The idea was to collectively rethink the role of the family business center (FBC). Our goal was twofold: to challenge ourselves and the profession to more effectively lead our centers and serve our stakeholders by more clearly identifying the value propositions generally present in family business centers, and to offer a process through which to explicitly communicate these value propositions to the various stakeholders. This is followed by a brief discussion and outline of typical value propositions related to the stakeholder groups.
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Moore, Amy, and Verity Hawarden. "Discovery Digital Health strategy: COVID-19 accelerates online health care in South Africa." Emerald Emerging Markets Case Studies 10, no. 3 (July 31, 2020): 1–18. http://dx.doi.org/10.1108/eemcs-06-2020-0197.
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Learning outcomes The broad teaching objective is underpinned by the themes of purpose and partnerships. This is taught through application of business model innovation for sustainability where the value proposition is broadened to social and environmental, and multi-stakeholder partnerships in a time of crisis. Students will be expected to analyse the above concepts through a meso (sustainable value), micro (business models) and macro (ecosystems) lens. Upon completion of the case study discussion, successful students will be able to better understand the three features that support sustainable value, explore how a global pandemic can create new business models and partnerships to create social value and analyse how business ecosystems operate against the 6 C framework. Case overview / synopsis Discovery Holdings Limited is a leading financial service organisation in South Africa, and its Digital Health division is responsible for the platform which delivers telemedicine offerings to doctors and patients. The case highlights the development of the telemedicine offering and the period that is covered spans from the launch of the Discovery DrConnect platform in 2017 to April 2020. Adrian Moss is the protagonist in the case. He is a manager in the Special Projects, Digital Health team of Discovery Health, responsible for the DrConnect project. His challenge is how to raise more awareness of the DrConnect offering and how to enhance uptake from doctors and patients. COVID-19 and the lockdown in South Africa in March and April of 2020 presented an opportunity for both doctors and patients to use telemedicine as a new way of engagement and treatment. Complexity academic level This case is appropriate for masters, MBA and executive education students focusing on the fields of study of environment of business, strategy, business model innovation and social entrepreneurship. Supplementary materials Teaching Notes are available for educators only. Subject code CSS: 11 Strategy.
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Esken, Björn, María-Laura Franco-García, and Olaf A. M. Fisscher. "CSR perception as a signpost for circular economy." Management Research Review 41, no. 5 (May 21, 2018): 586–604. http://dx.doi.org/10.1108/mrr-02-2018-0054.
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Purpose This paper aims to identify managerial implications for multinational corporations (MNCs) with regard to circular economy (CE) by using data on corporate social responsibility (CSR) perception in different types of market economies owing to diverse institutional contexts. These managerial implications can contribute to the linking of CSR and CE strategies for MNCs. Design/methodology/approach This is an empirical study with a mixed-methods approach using both quantitative and qualitative research elements. The varieties of capitalism (VOC) approach with its two kinds of market economies – liberal market economy (LME) and coordinated market economy (CME) – builds the theoretical foundation. Findings All three guiding hypotheses of the quantitative research part are confirmed, which are: there is a differing perception of CSR in the two kinds of VOC; LME corporations adopt a shareholder value perspective; and CME corporations adopt a stakeholder values perspective. Furthermore, the qualitative research part has identified several key success factors for strategically conducting CSR in nexus with CE. Practical implications The mentioned key success factors become managerial implications for MNCs aiming at strategically conducting CSR. Due to several crossing points between (strategic) CSR and CE, those implications are largely also eligible for CE. Originality/value The paper helps to propel empirical findings into a more up-to-date discourse of debate. By emphasizing that the institutional background is likely to have an effect on how CSR is perceived in different kinds of market economies, the research offers a proposition how to use CSR perception as a signpost for CE and fuel future research into this direction.
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Yeboaa Owusu Yeboah, Adwoa, Abdul Bashiru Jibril, and Petr Novak. "A strategic framework for developing sustainable value propositions." Problems and Perspectives in Management 20, no. 4 (December 13, 2022): 407–21. http://dx.doi.org/10.21511/ppm.20(4).2022.31.
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The discussion on firms’ sustainability performance has resulted in business organizations becoming more conscious of sustainability issues and implementing strategies to ensure sustainable value propositions. The purpose of this study is to explore strategies that firms could use to develop sustainable value propositions. Through an extensive literature review, the study proposed a conceptual framework and further developed hypotheses suggesting that the strategies such as stakeholder involvement, flexible decision-making, and social and environmental values could influence sustainable value propositions. The hypotheses were tested through quantitative research analysis using data collected from owners/managers in 143 SMEs in the coastal areas of Ghana. The data supported almost all the hypotheses, namely H1, H2, and H5-H8 with T-values and P-values of > 1.96 and < 0.05, respectively. This finding indicates that all three core antecedents of sustainable value propositions contributed 78 percent of variations in the model. However, contrary to expectations, the result also showed that shareholder orientation and employee orientation with T-values and P-values of ˂ 1.96 and ˃ 0.05, respectively, did not support sustainable value propositions resulting in rejecting H3 and H4. Despite this outcome, the study concludes that all three strategies are relevant and valuable to firms in developing sustainable value propositions. AcknowledgmentThis paper was supported by IGA/FaME/2021/004: SME Innovation Performance, Firm Sustainability performance and Influence of Pandemic on Entrepreneurial wellbeing.
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Oberschmidt, Kira, Lex van Velsen, Christiane Grünloh, Laura Fiorini, Erika Rovini, and Francisco José Melero Muñoz. "International eHealth ecosystems and the quest for the winning value proposition: findings from a survey study." Open Research Europe 2 (May 6, 2022): 56. http://dx.doi.org/10.12688/openreseurope.14655.1.
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Background: eHealth ecosystems are becoming increasingly important for national and international healthcare. In such ecosystems, different actors are connected and work together to create mutual value. However, it is important to be aware of the goals that each actor pursues within the ecosystem. Method: This study describes the outcomes of a workshop (30 participants) and two surveys (completed by 54 and 100 participants), which investigated how different types of industry stakeholders, namely social services, healthcare, technology developers and researchers, rated potential value propositions for an eHealth ecosystem. Both the feasibility and the importance of each proposition was taken into account. Results: Interoperability between services was highly valued across industry types but there were also vast differences concerning other propositions. Conclusion: Jointly reflecting on the different perceived values of an ehealth ecosystem can help actors working together to form an ecosystem.
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Mayfield, Patrick. "Engaging with stakeholders is critical when leading change." Industrial and Commercial Training 46, no. 2 (February 25, 2014): 68–72. http://dx.doi.org/10.1108/ict-10-2013-0064.
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Purpose – The purpose of this paper is to illustrate what would happen if we were to ignore relationships when leading change. Many believe that project management, change management, and related fields, are a matter of marshalling stuff: working the right processes and tasks, writing the correct documents, having good governance mechanisms in place, etc. People just distract and get in the way. Some tend to concentrate on these technicalities working their computer tools, rather than leaning towards people. The result is huge waste. Organisational change will always cut across different business functions, boundaries and across silos of working. This is where stakeholder engagement leads to successful outcomes. Design/methodology/approach – It is a surprise to many, but listening is probably the most powerful influencing strategy of all. The key is to ask the person you seek to influence, first for their thoughts, fears, and aspirations. If you can show you are genuinely interested, you begin to break down any barriers to change. This helps focus on the need for change rather than present the solution first. Yes, time is money, but often we can let this get in the way of engaging successfully. Conversations like this do take time. It feels counter-intuitive. Findings – There is growing evidence that people who make better leaders have a leaning towards action, they are never victims of “paralysis by analysis”. The self-aware, pro-active manager leading change understands that relationships are central to success and are thinking about their relationships in a real and active way. They think about their mental landscape and on that landscape they see the vital importance of stakeholders and are prepared to spend a far higher proportion of their discretionary time devoted to engaging with other people, quite apart from the structured meetings and emails that we usually describe as “communicating”. Originality/value – Most management books are written with the assumption that the business world is rational, but when it comes to change, it appears this is far from the case. We are taught to put a reasonable proposition to people, the business case, the plan, and so on, then expect people to mull it over for a while, then jump into action – reason – analyse – act. But nearly always the actual sequence is – see – feel – act. There is little doubt that people engage with their stakeholders better if there is some kind of emotional connection.
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Quero, María José, and Rafael Ventura. "Value proposition as a framework for value cocreation in crowdfunding ecosystems." Marketing Theory 19, no. 1 (April 26, 2018): 47–63. http://dx.doi.org/10.1177/1470593118772213.
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The aim of this article is to explore whether the ecosystem approach is required to understand the new service model of crowdfunding. The value proposition approach offers different interpretations for each of the eight levels of value co-creation as seen in the service ecosystem. A qualitative multiple case-study approach is used to analyze the two most representative crowdfunding platforms in Spain, Verkami and Lánzanos, in terms of the amounts of funds provided. This article offers an analysis of specific cases of crowdfunding in the arts and cultural sector through the biggest platforms in Spain. The sampling design could be improved by including the experiences of crowdfunding projects in other countries in the analysis. The findings could assist service managers and practitioners to improve planning of value cocreation through the value propositions approach, with a variety of actors within the service ecosystem. This article is a contribution to the development of service-dominant (SD) logic in relation to FP 7 and FP 10. Managerial contributions include the development of a crowdfunding service ecosystem model for arts managers, which offers not only a method of generating finance or economic value but also opportunities for strengthening bonds with customers and other stakeholders. This article is unique in that it integrates value proposition categories in micro-, meso-, and macrocontexts and analyzes the different kinds of cocreation that exist in the crowdfunding context.
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Pigmans, Klara, Huib Aldewereld, Virginia Dignum, and Neelke Doorn. "The Role of Value Deliberation to Improve Stakeholder Participation in Issues of Water Governance." Water Resources Management 33, no. 12 (September 2019): 4067–85. http://dx.doi.org/10.1007/s11269-019-02316-6.
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Abstract Stakeholder participation is a requirement for environmental decision-making in the European Union. Despite this, numerous instances can be seen in water governance in which stakeholders feel undervalued and unheard, thereby creating unfavourable procedural outcomes, resistance and conflict. In this article, we propose that a process of early-stage deliberation constructed around the values of the stakeholders involved can reduce, and even prevent such conflicts. We suggest that if values that stakeholders perceive as relevant can be identified and discussed as part of the deliberation process then (1) stakeholder preferences can change, and (2) participants can develop a mutual understanding of each other’s values and perspectives. To explore these propositions, facilitated workshops were conducted at two Dutch water institutes, based around the topics of land subsidence and the pharmaceutical contamination of water systems. Participants deliberated on values that they considered relevant. The results suggest that mutual understanding of stakeholders’ perspectives increases as a result of value-based deliberation.
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Ooi, Yat Ming, and Kenneth Husted. "Framing Multi-Stakeholder Value Propositions: A wicked problem lens." Technology Innovation Management Review 11, no. 4 (April 30, 2021): 26–37. http://dx.doi.org/10.22215/timreview/1434.
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MacDonald, Heather. "Library Impact on Student Retention is Often Not Well Documented or Communicated." Evidence Based Library and Information Practice 12, no. 4 (December 30, 2017): 265. http://dx.doi.org/10.18438/b8308q.
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A Review of:
Murray, A. L., & Ireland, A. P. (2017). Communicating library impact on retention: A framework for developing reciprocal value propositions. Journal of Library Administration, 57(3), 311-326. http://www.tandfonline.com/doi/full/10.1080/01930826.2016.1243425
Abstract
Objective – Identification of trends in documenting and communicating library impact on student retention. Presentation of a framework of library stakeholders with examples of how libraries can communicate their value to each stakeholder group.
Design – Survey and presentation of framework.
Setting – Comprehensive universities in the USA.
Subjects – 68 Academic library deans/directors.
Methods – A survey on current methods of documenting and communicating library impact on student retention was sent to all 271 comprehensive universities with a Carnegie classification of Master’s level. The response rate was 25%. Emergent themes were identified using NVIVO for the qualitative data analysis.
The six markets model was presented as a framework for identifying library stakeholder groups. Examples of reciprocal value propositions (RVP) for each stakeholder group were provided.
Main Results – Analysis of the survey results identified a number of themes about documenting library impact on student retention: use of information literacy assessment, use of satisfaction or feedback instruments (eg: survey, focus group), library-use data, and lack of knowledge of methods. Several responses indicated the methods used for information literacy assessment were not a direct measure for documenting impact on retention. A few institutions piloted more direct methods by combining library use data and student success metrics. A number of institutions said they struggled with how to use library-use data to calculate library impact on retention.
Methods for communicating library impact on retention included formal presentations, annual reports, annual assessment reports, informal communication, and none. Communication was often tied to documentation; if a library did not collect or document impact on retention, they were not able to communicate anything. The authors noted communication tended to be unidirectional rather than being a multidirectional discussion between the library and its stakeholders.
Based on the six markets model, the authors identified six library stakeholder groups that would benefit from understanding library impact on student retention. The authors postulated that identifying these markets would allow the library to define value propositions for each market. The value propositions for each market would be reciprocal because value would be co-created when the library engages with each stakeholder group to fill a service need. The authors proposed that identifying and engaging with stakeholders, and defining reciprocal value propositions for each, would provide the library with an opportunity to advocate for itself.
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Alegre, Ines, and Jasmina Berbegal-Mirabent. "Social innovation success factors: hospitality and tourism social enterprises." International Journal of Contemporary Hospitality Management 28, no. 6 (June 13, 2016): 1155–76. http://dx.doi.org/10.1108/ijchm-05-2014-0231.
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Purpose This paper aims to contribute to the existing literature on social enterprises and business model innovation. Particularly, it sheds some light on those factors that turn a social innovation initiative into a success, both in terms of meeting social needs and achieving economic sustainability. Design/methodology/approach By using a grounded theory approach, an inductive comparative case study is conducted. Two work integration social enterprises in the hospitality and tourism sector are selected. Both companies are located in Barcelona (Spain) under the same legal regulation and economic situation and initially run a manufacturing business. Due to the economic crisis they were forced to reinvent themselves to survive. Data were collected from different sources and coded using content analysis procedures. Findings Results indicate that three factors, namely, value proposition, appropriate market research and stakeholder involvement, heavily contributed to firm’s success, corroborating previous studies. Furthermore, our study reveals that social need pressures and managerial trust on employees are additional factors that drive social business model innovation. Practical implications Changes in the demand, the rules governing the market or economic downturns are external drivers for demand-pull innovations. In such context, firms need to reformulate their business models if they wish to survive. Acknowledging the factors that help firms overcome these obstacles is of great interest for both academics and entrepreneurs. Originality/value Social innovation in business models is a topic still poorly defined in the literature, yet, its boundaries to other fields are still fuzzy. This paper aims to fulfill this gap by presenting the theoretical domain in which this topic fits in and evidencing those successful factors that should be considered when designing and implementing a business model innovation which may help other firms facing a similar process.
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Walker, Kent, and Andre Laplume. "Sustainability fellowships: the potential for collective stakeholder influence." European Business Review 26, no. 2 (March 4, 2014): 149–68. http://dx.doi.org/10.1108/ebr-09-2013-0119.
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Purpose – Given the current ecological state of the planet organizations now need to develop their sustainability to a significantly greater extent and at a faster pace. This paper aims to propose stakeholder collectives as a means for rapid and comprehensive sustainability, while also examining the moderating influence of firm size and change potential. Design/methodology/approach – A theoretical analysis leads to the development of multiple propositions. The work concentrates on one research question: how can the authors bring about rapid and comprehensive organizational sustainability? Findings – Arguments for the inability of individual stakeholders to drive the level of sustainability now required are presented. Propositions suggesting that sustainability can be obtained through stakeholder collectives, moderated by firm size and the change potential of the firm are developed. Research limitations/implications – Research using stakeholder theory has examined intra-stakeholder group collective action, but arguably the more important, inter-stakeholder group collective action, has received little attention. The authors elaborate the prospects for collective stakeholder influence strategies as useful for increasing sustainability. Originality/value – The main contribution is the nexus between stakeholder influence strategies and the collective goal of sustainability. By examining an underdeveloped component of stakeholder theory, the authors answer the question how stakeholders can drive the extensive and rapid organizational sustainability now required.
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Jane Wilson, Elizabeth, Anders Bengtsson, and Catharine Curran. "Brand meaning gaps and dynamics: theory, research, and practice." Qualitative Market Research: An International Journal 17, no. 2 (April 8, 2014): 128–50. http://dx.doi.org/10.1108/qmr-12-2013-0094.
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Purpose – The purpose of this paper is twofold. First, propositions in an existing conceptual framework are empirically explored to note whether and how brand meaning gaps exist for internal and external stakeholders of a focal brand. Second, a typology of brand meaning gaps, characterised by meaning assonance and valence, offers new insight for brand management strategy. Design/methodology/approach – The authors use case study methods to explore the research propositions about brand meaning gaps among stakeholder groups. The focal firm is The Black Dog Company of Martha's Vineyard, Massachusetts in the USA. Data from brand owners (internal stakeholders) and consumers (external stakeholders) are collected using in-depth interviews, observation, document analysis, and an online survey that includes a picture association task. Further inductive analysis of secondary data helps develop the typology of brand meaning gaps and dynamics. Findings – The research propositions are supported. Brand meaning gaps exist between internal and external stakeholders, and they exist among two external stakeholder groups. Brand meaning for owners, primarily defined as family heritage, is largely unknown to consumers. Among consumers, brand meaning for stakeholder group 1 is “coastal New England”; brand meaning for group 2 is “dog lovers.” Although multiple brand meanings exist for stakeholders, the meanings are relatively assonant (harmonious) and positively valenced. The findings regarding the polysemic nature of brand meaning are useful to brand managers seeking to leverage offerings to multiple target markets. These findings, along with additional secondary data, serve as the basis for a typology of brand gaps and dynamics characterized by assonance and valence. Four types of meaning gaps may lead to situations where brands are beloved, on-the-cusp, hijacked, or facing disaster. Originality/value – This work addresses calls from the literature to empirically explore brand meaning among multiple stakeholder groups.
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Morrissey, John, Niall Dunphy, and Rosemarie MacSweeney. "Energy efficiency in commercial buildings: capturing added-value of retrofit." Journal of Property Investment & Finance 32, no. 4 (July 1, 2014): 396–414. http://dx.doi.org/10.1108/jpif-01-2014-0008.
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Purpose – The purpose of this paper is to investigate, the functioning of value creating configurations and stakeholder interactions in networks of organisations of the retrofit industry for commercial buildings. Design/methodology/approach – A value approach was applied to develop a model of retrofit activities. A Europe wide stakeholder engagement, consisting of over 50 face-to-face interviews with key informants with energy efficiency retrofit (EER) knowledge and expertise, informed analyses on flows of both tangible and intangible value for commercial EER projects. Findings – Given the need to expand the EER marketplace, the sustainability of EER processes is as important as the sustainability of EER project outcomes. Understanding value creation in retrofit processes is crucial to successfully harnessing the available energy savings potential from the built environment. Practical implications – The increasing importance of externalities, such as carbon, means that previously unaccounted for costs are now being considered in business models. For EER projects, the challenge is to respond to this new business environment, while maintaining adequate value for stakeholders. For commercial property developers, this means a growing impetus to understand the value propositions of other EER stakeholders. Originality/value – The evaluation of value creation across business relationships such as those of the construction industry has not been conducted in a systematic manner to date. This paper provides a novel application of value analysis. Interrogating materials and monetary flows, value interactions between stakeholders and stakeholder perception of value are vital in fostering the long-term capacity of the EER sector.
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Heath, Robert L., and Damion Waymer. "Unlocking corporate social responsibility." Corporate Communications: An International Journal 22, no. 2 (April 3, 2017): 192–208. http://dx.doi.org/10.1108/ccij-12-2015-0084.
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Purpose The purpose of this paper is to explore the proposition that organizational policies and actions gain more legitimacy when they proactively improve (rather than reactively defend) their corporate social responsibility (CSR) standing by meeting challenges discursively mounted by competitors, watchdog activists, and governmental officials. Design/methodology/approach The paper reviews literature, including social capital, to consider CSR as both a reactionary and proactionary construct that guides how organizations defend and publicize their corporate social performance (CSP). The paper examines four premises relevant to the discursive (contentious and collaborative) approach to formulating and implementing CSR norms. The case of fracking (hydraulic fracturing) in the USA provides text for exploring these premises, especially the advantages of a proactionary strategy. Findings This paper concludes that CSR expectations of industry performance rest on threshold legitimacy standards that not only withstand but also are improved by discursive challenge. Research limitations/implications The case study offers limited support for the findings; more cases need to be examined to determine whether the findings are robust. Practical implications This paper, based on theory and research, proposes a strategic management and communication approach to social responsibility based on proaction. Social implications CSR communication is most constructive to a fully functioning social that generates social capital by proactive engagement rather than reactive challenges of stakeholder CSR expectations. Originality/value Discussion of CSR and CSP as employing profit for the good of society, based on discussions of legitimacy and social capital, strengthens CSR as strategic management and communication options. Such research clarifies how evaluative expectations of CSR are a legitimacy threshold as well as basis for reputational enhancement.