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1

1962-, Owen Jane, and Great Britain. Learning and Skills Development Agency., eds. Listening to staff. London: Learning and Skills Development Agency, 2001.

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2

Brining, Jane. The job satisfaction of non-professional staff. Leeds: Leeds Polytechnic School of Librarianship, 1988.

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3

Leeds Polytechnic. Dept. of Library and Information Studies., ed. The job satisfaction of non-professional library staff. [Leeds, England]: Leeds Polytechnic, Dept. of Library and Information Studies, 1986.

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4

Crawford, Heather M. Effect of combined care nursing on patient satisfaction, staff satisfaction, and quality of care. St. Catharines [Ont.]: College of Education, Brock University, 1988.

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5

Stamps, Paula L. Nurses and work satisfaction: An index for measurement. 2nd ed. Chicago, Ill: Health Administration Press, 1997.

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6

B, Piedmonte Eugene, ed. Nurses and work satisfaction: An index for measurement. Ann Arbor, Mich: Health Administration Press Perspectives, 1986.

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7

The essential guide to employee engagement: Better business performance through staff satisfaction. London: Kogan Page, 2008.

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8

Imam, Asma Mohammad. Testing the relationship between staff satisfaction and patient satisfaction in the Palestinian health care services as a way of exploring the management culture. Leicester: De Montfort University, 2002.

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9

Stress and the correctional officer: The challenges, consequences, and search for a satisfied staff. El Paso: LFB Scholarly Pub., 2010.

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10

Zin, Ruti. Śeviʻut ratson ʻovdim ba-Shabas: Job satisfaction among the staff in the Israeli prison service. [Jerusalem]: ha-Miśrad le-viṭḥon ha-penim, Lishkat ha-madʻan ha-rashi, 2000.

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11

Murray, Michael A. Nursing morale in Toronto: An analysis of career, job, and hospital satisfaction among hospital staff nurses. [Toronto: Hospital Council of Metropolitan Toronto, Nursing Manpower Task Force, 1988.

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12

Eberhardt, Bruce J. Predictors of nursing staff turnover intentions in North Dakota nursing homes: Implications for management practice. Grand Forks, N.D: Bureau of Business and Economic Research, College of Business and Public Administration, University of North Dakota, 1990.

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13

Staff support in health care. Abingdon, Oxon, OX: Blackwell Science, 1997.

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14

W, Wilson Ray, ed. The quality library: A guide to staff-driven improvement, better efficiency, and happier customers. Chicago: American Library Association, 2008.

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15

Wengraf, Tom. Some reflections on quality-control and customer-satisfaction issues implied by first year student interviews with firstyear MDS students and staff. [London]: [Middlesex Polytechnic], 1991.

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16

Banks, Nicholas J. The evaluation of interviewer and candidate satisfaction of ... interview technique in the staff selection procedure in a college with reference to gender .... Wolverhampton: Wolverhampton Polytechnic, 1990.

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17

Daly, Geraldine. A case study approach: The effective school, the factors that contribute to it, and how they affect staff morale and job satisfaction. [S.l: The author], 1999.

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18

Sanders, Betsy. Fabled service: Ordinary acts, extraordinary outcomes. Amsterdam: Pfeiffer & Co., 1995.

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19

Sanders, Betsy. Fabled service: Ordinary acts, extraordinary outcomes. San Francisco, CA: Jossey-Bass Publishers, 1997.

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20

Murray, Michael A. Nurses resigning their hospital jobs in Toronto: Who are they, why are they resigning, and what are they going to do? Toronto: Hospital Council of Metropolitan Toronto, Nursing Manpower Task Force, 1988.

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21

Mumford, Enid. Using Computers for business success: The ETHICS method : an approach that helps the manager to ensure that any new computer system improves the operation of the business and the job satisfaction of staff. (Manchester): Manchester Business School, 1986.

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22

Cameron, S. Effects of downsizing on RNs and RNAs in community hospitals. Hamilton, Ont: Quality of Nursing Worklife Research Unit, McMaster University, 1994.

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23

Commission, California Postsecondary Education. Student and staff satisfaction with programs for students with disabilities: Comments by the California Postsecondary Education Commission on reports prepared by California's public systems of higher education in response to Assembly Bill 746 (chapter 829, Statutes of 1987). Sacramento, Calif: The Commission, 1993.

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24

An overview: Characteristics, impact, and solutions. [ ]: American Hospital Association, 1990.

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25

Carlson, Richard. Don't sweat the small stuff about money: Spiritual and practical ways to create abundance and more fun in your life. New York: Hyperion, 2001.

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26

Carlson, Richard. Don't sweat the small stuff at work: Simple ways to minimize stress and conflict while bringing out the best in yourself and others. New York: Hyperion, 1998.

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27

Brudnak, Louise Ann. JOB SATISFACTION COMPONENTS IN HOSPITAL STAFF REGISTERED NURSES. 1990.

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28

Leadership Tips To Enhance Staff Satisfaction and Retention. Xlibris Corporation, 2007.

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29

Cooper, Robert L. Leadership Tips to Enhance Staff Satisfaction and Retention. Xlibris Corp, 2007.

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30

Serra, Hagedorn Linda, ed. What contributes to job satisfaction among faculty and staff. San Francisco, Calif: Jossey-Bass Publishers, 2000.

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31

Beech, Bettina Marie. PATIENT SATISFACTION AND NURSING STAFF WORK SATISFACTION IN AN URBAN PUBLIC TEACHING HOSPITAL (URBAN HEALTH CARE). 1995.

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32

Peck, Marjorie. HEAD NURSE FIT WITH STAFF, ADMINISTRATION, AND SITUATION: IMPACT ON UNIT PERFORMANCE AND STAFF SATISFACTION. 1988.

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33

Mannahan, Carol A. PREDICTING STAFF NURSE SATISFACTION: APPLICATION OF THE NEEDS-PRESS FRAMEWORK IN A HOSPITAL SETTING (NURSING, JOB SATISFACTION). 1992.

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34

Carser, Diane L. The effect of healthy narcissism on leadership style and staff satisfaction. 1988.

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35

Parsons, Lynn Carol. NURSE DELEGATION DECISION MAKING: IMPACT ON NURSE JOB SATISFACTION (STAFF MORALE). 1995.

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36

Daugherty, Kay Suzanne. THE ESSENCE OF STAFF NURSE JOB SATISFACTION - CONNECTEDNESS: A GROUNDED THEORY. 1992.

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37

Rehtz, Carmela J. JOB SATISFACTION OF DIRECTORS OF NURSING STAFF DEVELOPMENT IN TEACHING HOSPITALS. 1995.

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38

Pinkerton, SueEllen. Staff nurses' job satisfaction as it relates to selected perceptions of power and employing organization. 1985.

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39

Measuring and Improving Patient Satisfaction. Jones & Bartlett Publishers, 2000.

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40

Raimond, Jean Anne Fandozzi. THE RELATIONSHIPS AMONG MANAGERIAL PERFORMANCE, ENVIRONMENTAL FACTORS, AND STAFF NURSE JOB SATISFACTION. 1991.

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41

1943-, Hall John, and Fleishman Edwin A, eds. Job satisfaction: The relationship between head nurse leadership style and staff nurse needs. 1986.

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42

Mccausland, Maureen Patricia. THE INFLUENCE OF POWER OF NURSE EXECUTIVES, PROFESSIONALISM OF NURSING STAFF, AND ORGANIZATIONAL CLIMATE ON NURSING STAFF JOB SATISFACTION. 1985.

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43

Kreitzer, Mary Jo. IMPACT OF STAFF NURSE PARTICIPATION IN DECISION-MAKING ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT. 1990.

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44

Skelton-Green, Judith M. THE PERCEIVED IMPACT OF COMMITTEE PARTICIPATION ON RETENTION AND JOB SATISFACTION OF STAFF NURSES. 1994.

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45

Evans, Michael L. A COMPARISON OF STAFF NURSE PERCEPTIONS OF JOB SATISFACTION IN THREE NURSING GOVERNANCE SYSTEMS. 1992.

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46

Koeckeritz, Jane Large. DOMESTIC LABOR RESPONSIBILITIES, FEMINIST ATTITUDES, AND JOB SATISFACTION OF STAFF NURSES (DUAL CAREER COUPLES). 1993.

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47

Articles on recruiting and maintaining staff & faculty of color. c2001, 2001.

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48

An examination of absenteeism in female nursing staff by measures of work, nonwork and role conflict. 1988.

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49

An examination of absenteeism in female nursing staff by measures of work, nonwork and role conflict. 1988.

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50

An examination of absenteeism in female nursing staff by measures of work, nonwork and role conflict. 1986.

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