Academic literature on the topic 'Staff satisfaction'

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Journal articles on the topic "Staff satisfaction"

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Skripnichenko, L. "Staff Satisfaction Management." Management of the Personnel and Intellectual Resources in Russia 9, no. 5 (December 21, 2020): 33–37. http://dx.doi.org/10.12737/2305-7807-2020-33-37.

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Dynamically changing conditions for the development of society, transformations taking place both in the internal and external environment of the organization, have a significant impact on the processes of personnel management. Each employee contributes to the end result of the enterprise. Employee satisfaction affects the competitiveness of the company, its stability in a crisis, the ability to take a leading position in changes in the market economy. Staff satisfaction is one of the key factors for the stable functioning of the company. The more employees are satisfied with their work space, functional duties, organization, nature and content of work, material and intangible incentives, advancement on the career ladder, labor collective, the more effective their work in the organization will become. Also, among the factors affecting the satisfaction of staff work, one can distinguish the qualification of an employee, his individual characteristics, gender, age, length of service. The person in the organization acts as the most important resource in which it is necessary to invest a special type of investment in the form of remuneration, providing opportunities for the development and improvement of professional skills, creating comfortable working conditions. The need to understand the mechanisms that drive a person, affect his satisfaction with labor and then encourage him to develop and have led to this study.
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Storring, R. A. "Staff satisfaction surveys." BMJ 338, jun09 1 (June 9, 2009): b2324. http://dx.doi.org/10.1136/bmj.b2324.

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Utama, Zahera Mega. "THE EFFECT OF JOB SATISFACTION, MOTIVATION AND ORGANIZATIONAL COMMITMENT TO THE PERFORMANCE OF THE PROCUREMENT EXPERTS IN THE INDONESIAN HOUSE OF REPRESETATIVE." IJHCM (International Journal of Human Capital Management) 1, no. 01 (July 30, 2017): 16–22. http://dx.doi.org/10.21009/ijhcm.01.01.02.

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The objective of this research has to study the effect of job satisfaction, motivation and organizational commitment on performance or the board of expert staff members of parliament, The research was conducted in Jakarta, and The data had been analyzed using path analysis. The population of this research were 91 person of expert staffs in the Parliament. The questionares of this research had been testing on the 40 expert staff. Therefore by simple randomly. The research finding more as follows : 1. There was positive direct effect of job satisfaction onexpert staffs performance, 2, there was a positive direct effect of motivation on performance of expert staff 3. There was a positive direct effect of organization commitment of expert staff. 4. There was a positive direct effect of organization commitment on performance, 5. There was a positive direct effect of job satisfaction on motivation of expert staff and 6. There was a positive direct effect job satisfaction on organizational commitment Keywords: Expert Staff Performance, Job Satisfaction, work motivation, Organizatinal commitment
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Lambert, Eric G., Nancy Lynne Hogan, and Shannon M. Barton. "Satisfied Correctional Staff." Criminal Justice and Behavior 29, no. 2 (April 2002): 115–43. http://dx.doi.org/10.1177/0093854802029002001.

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During the past decade, there has been increasing pressure on correctional agencies to attract and keep quality staff. Raising worker job satisfaction is seen as a fundamental way of decreasing turnover. There has been a considerable amount of research in the area of the possible causes of correctional staff job satisfaction and, to a lesser extent, the possible consequences of job satisfaction. However, due to the numerous studies, some with conflicting results, it is difficult to understand clearly the factors associated with job satisfaction. A review of the literature is presented to provide a better understanding of correctional staff job satisfaction. Based on this review, correctional administrators are urged to concentrate more on improving the work environment rather than focusing on correctional staff characteristics.
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Wittingslow, George E., and Barrie Mitcheson. "Job Satisfaction Among Library Staff." Journal of Library Administration 5, no. 4 (January 25, 1985): 61–69. http://dx.doi.org/10.1300/j111v05n04_07.

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Purk, Janice Kay. "Rehabilitation Staff Nurses' Job Satisfaction." Rehabilitation Nursing 18, no. 4 (July 8, 1993): 249–52. http://dx.doi.org/10.1002/j.2048-7940.1993.tb00764.x.

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Pratten, J. D. "Customer satisfaction and waiting staff." International Journal of Contemporary Hospitality Management 16, no. 6 (October 2004): 385–88. http://dx.doi.org/10.1108/09596110410550842.

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Acharya, Samita, Kripa Maharjan, Deveshree Dongol, and Anupam Ghimire. "Awareness of COVID-19 and perception of work satisfaction among healthcare workers at Patan Hospital, Nepal." Journal of Patan Academy of Health Sciences 7, no. 1 (May 8, 2020): 31–36. http://dx.doi.org/10.3126/jpahs.v7i1.28860.

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Introduction: Healthcare workers (HCWs) awareness of disease outbreak, and working efficiently in a changed environment is vital to fight pandemic. How an institution responds to the crisis depends on HCWs response. This study aims to find out awareness of COVID-19 and work satisfaction of HCWs at Patan Hospital (PH), Nepal. Method: A cross-sectional questionnaires base descriptive study was conducted at PH, Patan Academy of Health Sciences, Nepal, in April 2020. The HCWs were grouped in to technical staff, doctors, and support staff. There were 20 questions each in the awareness of COVID-19 and work satisfaction domain. Ethical approval was obtained. Result: Of all the staff, 223 various level staffs responded to the questionnaire. There were 80 (35.9%) technical staff, 77 (34.5%) doctors and 66 (29.6%) support staff in the study. In the technical staff group 1106 (69.2%) responses were in favour of having good awareness and 1337 (83.5%) responses were in favour of satisfaction. In the doctors’ group 1233 (80.1%) responses were in favour of having good awareness and 1000 (65%) responses were in favour of satisfaction. In the support staff group 236 (17.7%) responses were in favour of having good awareness and 347 (26.2%) responses were in favour of satisfaction. Conclusion: Our study showed that technical staff and doctors had higher levels of perception of work satisfaction and awareness for COVID-19.
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Farlianto, Farlianto Farlianto. "PENGARUH DIMENSI EFEKTIVITAS KEPEMIMPINAN TERHADAP KEPUASAN KERJA KARYAWAN RUMAH SAKIT PERMATA BUNDA YOGYAKARTA." JURNAL ILMU MANAJEMEN 12, no. 2 (April 1, 2015): 65–81. http://dx.doi.org/10.21831/jim.v12i2.11750.

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This study is aimed to investigate the effect of the leadership effectivities on the job satisfaction of the staff on Permata Bunda hospital in Jogjakarta. Regression analysis is used to find out the effect of the leadership effectivities on the job satisfactio. The result showed that of the leadership effectivities dimension are effect on the job satisfaction of the staff on Permata Bunda hospital in Jogjakarta.
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Pangestu, Hengky. "PENGARUH CAREER MANAGEMENT TERHADAP CAREER SATISFACTION MELALUI CAREER COMPETENCY." Jurnal Manajemen dan Pemasaran Jasa 2, no. 1 (March 6, 2009): 51. http://dx.doi.org/10.25105/jmpj.v2i1.541.

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<p>he purpose of this research is to acknowledge the effect of a career management t oward the career satisfaction through the career competency of the staff at Park Lane Hotel, Jakarta. The data samples of this research are random spread to the hotel staffs. Out of 125 respondents from all levels of staff positions in Park LaneHotel, only 120 data are performed. The data analysis in this research is measured by Structural Equation Modelling with Amos 6.0. Due to data analysis, it is discovered that career management has a positive and significant effects toward the career satisfaction of the hotel staffs, as to the career management has no effect to the career competency of the hotel staffs. The career competency has positive and significant effect to the career satisfaction, and the career competency cannot mediated the relation between career management to the career satisfaction of the hotel staffs. The implication for the manager of the Park Lane Hotel, Jakarta is to give serious activities concerning the career management to the staff that will assist them to gain more knowledge of the update industry development to gain higher in the career satisfaction of the staffs. In the future search, it needs more details concerning the organization effect and individual and culture factors of the staffs.<br /><strong>keywords: Career management, career satisfaction, career competency.</strong></p>
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Dissertations / Theses on the topic "Staff satisfaction"

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Cubias, Lucy E. "Satisfaction attainment in nursing staff." Thesis, California State University, Long Beach, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=1522623.

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This study examines how healthcare related stress in graduate nursing students impact satisfaction attainment. The factors examined in this study included demographic characteristics such as age, years in practice and employment status. Other factors examined include general health, perceived stress, salary, vacation, scheduled hours, flexibility, benefits and opportunities for advancement.

The tool used in this study was a demographic survey combined with a 67-item questionnaire developed by the researcher. The questionnaire was adapted from the Perceived Stress Scale (PSS 10), The General Health Survey (GHQ 28) and The McCloskey/Mueller Satisfaction Scale (MMSS). Forty-five participants took part in this study. Each participant was currently a graduate nursing student.

The study revealed that graduate nurses in the Los Angeles metropolitan area were less satisfied overall with diminished perceptions of health and increased stress particularly at 6-10 years of experience. The findings also suggest that work- related stress prevention programs would promote satisfaction attainment among nursing staff and potentially improve organizational outcomes.

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Nassar, M. "Exploring the relation between postgraduate student satisfaction and academic staff satisfaction." Thesis, University of Salford, 2016. http://usir.salford.ac.uk/40692/.

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The Higher Education (HE) sector is a major contributor to the UK economy. Beyond its financial contribution HE adds value to society and generally advances global culture. Along with funding, league tables ranking and rising tuition fees one of the major challenges HE faces is competition on both national and international levels. So as to gain competitive advantage HE institutions need to satisfy their stakeholders. This research is concerned with two categories of HE stakeholder: 1. Postgraduate (PG) taught students 2. Academic staff. The focus of this study is to explore the relation between postgraduate student satisfaction and academic staff satisfaction. The University of Salford’s Salford Business School (SBS) in the UK was chosen to be an exploratory case study. This study is underpinned by two research questions: 1. How can PG student satisfaction be linked to academic staff satisfaction and explored in relation to Herzberg’s Motivation-Hygiene Theory and the Balance Theory? 2. How does the marketisation affect PG student perceptions of HE? Unlike previous studies which adopted positivist standpoints, this research uses an interpretive paradigm. A total of twenty-eight in-depth interviews were conducted between the 20th October 2014 and the 30th November 2015. The data subjects were twenty PG students and eight academic staff in a dyadic relationship. Participants were selected based on their knowledge and experience of SBS. NVivo software was used to analyse the semi-structured interviews as well as critical incidents discussed. This study contributes to knowledge by investigating the relation between student satisfaction and staff satisfaction, using both Herzberg theory and the Balance theory. Findings of this research suggests there is a relation between PG student satisfaction and academic staff satisfaction, although in some cases it was not activated. It contributes to Herzberg’s Motivation-Hygiene Theory in that it shows a need to augment his framework with the impact of negative feedback when using it in future studies, particularly if considering HE. Moreover, one of the key findings is that PG students consider themselves as customers. This means that they expect high quality of service in return for the student fees paid. The methodological contribution of this research shows that data collected from members of the dyadic relationship of PG students and academic staff who teach them, offers a rich understanding of services provided by SBS. Finally, the practical contribution of this work challenges the reliability of student surveys being conducted to measure satisfaction of students as in reality unhappy experiences were those that were shared more easily and this highlights the need to change the feedback culture in HE. Research findings highlight both the benefits and drawbacks of the Block delivery mode currently used at SBS. The findings also imply that one of the HE system drawbacks is that it focuses on and rewards research output. So it identifies a need within the management of the school to focus on and reward teaching excellence.
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Sunida, Siripak Pantipar Tingsabhat. "Job satisfaction of academic staff in Mahidol University /." Abstract, 2006. http://mulinet3.li.mahidol.ac.th/thesis/2549/cd395/4737489.pdf.

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Stacy, Meresa L. "Factors Influencing Job Satisfaction Among Child Welfare Staff." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/604.

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Child welfare has been part of American society since the early 1900s and continues to play a pivotal role in response to troubled families. Although there is a need for qualified child welfare staff, the process of maintaining staff is a constant struggle for many child welfare agencies. Many states are experiencing high turnover rates within the child welfare system, and Florida has been acutely impacted. Researchers have demonstrated that the nature of the work, supervision, and other organizational factors continue to contribute to job satisfaction among child welfare professionals. Guided by the social exchange theory as the theoretical framework, which is based on intraorganizational relationships and workplace behavior, this quantitative study determined which indices of job satisfaction influenced retention among workers in Palm Beach County, Florida. It also examined how job satisfaction impacted different worker groups. Using Spector's Job Satisfaction Survey and additional demographical questions, data were analyzed to measure job satisfaction among the different worker groups (n = 18). A 2-tailed t test, analysis of variance, and multivariate analysis of variance indicated that adoption workers were more satisfied than were dependency workers in each of the 9 indices measured and that having a degree in social work did not influence job satisfaction among the different worker types. By understanding the factors related to job satisfaction in Palm Beach County, Florida, child welfare agencies can implement measures and procedures geared at increasing retention among child welfare workers.
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Hillman, Tara, and Ann Kerschen. "Job Satisfaction Among Staff, Clinical, and Integrated Hospital Pharmacists." The University of Arizona, 2006. http://hdl.handle.net/10150/624466.

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Class of 2006 Abstract
Objectives: To determine whether staff, clinical, or integrated hospital pharmacists have greater job satisfaction and to determine if sex, age, number of years worked as a pharmacist, or academic degree result in changes in job satisfaction. Methods: A prospective quasi-experimental study was performed by distributing job satisfaction questionnaires to pharmacists working in inpatient locations at two hospitals. The surveys contained a pre-addressed, pre-postage paid envelope for the respondents to mail the completed questionnaires to the investigators. Results: Questionnaires were completed by 38 subjects (mean age = 38.36). Fourteen pharmacists who spent 0 to 40 percent of their time in clinical activities were categorized as staff pharmacists, 10 who spent 41 to 60 percent of their time in clinical activities were integrated, and 14 who spent greater than 61 percent of their time in clinical activities were clinical pharmacists. Overall each category of pharmacists reported mean satisfaction scores above 2.5, indicating that all are satisfied in their jobs. However, differences were seen in the amount of satisfaction. When it came to work environment and professional interaction, integrated pharmacists were more satisfied than staff pharmacists (p=0.026 and p=0.000, respectively). When it came to professional interaction and personal outlook, clinical pharmacists were more satisfied than staff pharmacist (p=0.001 for both). Conclusions: Job satisfaction is directly related to the number of clinical activities performed. Integrated and clinical pharmacists are both more satisfied than staff pharmacists.
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Sharma, Priti R. "Organizational Communication: Perceptions of Staff Members’ Level of Communication Satisfaction and Job Satisfaction." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etd/2481.

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The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted. A total of 463 non-faculty staff members from different units of a single higher education institution participated in this study. This study included non-teaching staff, including student workers and both full-time and part-time staff members. A modified version of Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen was used to collect data. The study used a Likert-type scale with a 7-point scale and had eight dimensions (personal feedback, relationship to supervisors, horizontal and informal communication, organizational integration, organizational perspective, communication climate, media quality, and job satisfaction). The statistical analyses of the data from eight research questions revealed some significant relationships and differences. The results found that staff members perceived their level of satisfaction with communication satisfaction dimensions personal feedback, relationship to supervisors, horizontal and informal communication, organizational integration, and media quality from somewhat satisfied to satisfied, and communication satisfaction dimensions organizational perspective and communication climate as somewhat satisfied. The results found significant differences among different dimensions of CSQ, indicating that communication satisfaction is multi-faceted. The staff members perceived their level of job satisfaction to be among somewhat satisfied to satisfied range. The results indicated that gender and number of years in service do not seem to make a significant difference among staff members’ level of satisfaction, but level of education and job classification does. There were strong positive relations found among all dimensions of CSQ. A strong positive relationship and statistically significant correlation was found between overall communication satisfaction and job satisfaction scores, indicating that when staff members feel satisfied with communication in their workplace, they also tend to feel satisfied with their job in their workplace.
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Sharma, Priti, James Lampley, and Donald W. Good. "Organizational Communication: Perceptions of Staff Members' Level of Communication Satisfaction and Job Satisfaction." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/280.

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The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted. The results of the study indicated that gender differences and the number of years in service do not seem to make a significant difference in the level of satisfaction among staff members, but the level of education and job classification seem to make a significant difference in the level of satisfaction among staff members. There were strong positive relationships found among all 8 dimensions of Communication Satisfaction Questionnaire (CSQ ), which indicated that staff members when felt positive about 1 dimension of CSQ, also tended to feel positive about other dimensions of CSQ. A strong positive relationship and statistically significant correlation was found between overall communication satisfaction and job satisfaction scores, indicating that when staff members feel satisfied with communication in their workplace, they also tend to feel satisfied with their job in their workplace.
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Lampley, James, Priti Sharma, and Donald W. Good. "Organizational Communication: Perceptions of Staff Members' Level of Communication Satisfaction and Job Satisfaction." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/260.

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Excerpt:The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces.
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Liu, Guangya. "Predictors of Job Satisfaction among Staff in Assisted Living." Digital Archive @ GSU, 2006. http://digitalarchive.gsu.edu/sociology_theses/11.

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Using findings from a statewide study of satisfaction and retention of 294 direct-care staff in 39 assisted-living facilities (ALFs) in Georgia, this study examines the effect of sociodemographic, job, and attitudinal characteristics on overall job satisfaction and its various dimensions. The results show age has a negative effect on promotion satisfaction. Whites are more satisfied than non-whites with overall job, work, supervision, and pay. Urban workers are less satisfied with overall job, supervisor, coworker, promotion, and pay than their rural counterparts. Education negatively affects coworker satisfaction. Workers with children are less satisfied with supervisor relationships, and pay than childless persons. Pay is positively associated with pay satisfaction. Perceived workload is negatively associated with overall job satisfaction and each of its dimensions. Finally, perceived autonomy is positively associated with promotion satisfaction. The results of this study emphasize the need for new strategies to improve job satisfaction among workers in ALFs.
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Wheeler, Joan Iva. "The effect of nursing unit design on staff satisfaction /." Staten Island, N.Y. : [s.n.], 1988. http://library.wagner.edu/theses/nursing/1988/thesis_nur_1988_wheel_effec.pdf.

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Books on the topic "Staff satisfaction"

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1962-, Owen Jane, and Great Britain. Learning and Skills Development Agency., eds. Listening to staff. London: Learning and Skills Development Agency, 2001.

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Brining, Jane. The job satisfaction of non-professional staff. Leeds: Leeds Polytechnic School of Librarianship, 1988.

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Leeds Polytechnic. Dept. of Library and Information Studies., ed. The job satisfaction of non-professional library staff. [Leeds, England]: Leeds Polytechnic, Dept. of Library and Information Studies, 1986.

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Crawford, Heather M. Effect of combined care nursing on patient satisfaction, staff satisfaction, and quality of care. St. Catharines [Ont.]: College of Education, Brock University, 1988.

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Stamps, Paula L. Nurses and work satisfaction: An index for measurement. 2nd ed. Chicago, Ill: Health Administration Press, 1997.

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B, Piedmonte Eugene, ed. Nurses and work satisfaction: An index for measurement. Ann Arbor, Mich: Health Administration Press Perspectives, 1986.

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The essential guide to employee engagement: Better business performance through staff satisfaction. London: Kogan Page, 2008.

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Imam, Asma Mohammad. Testing the relationship between staff satisfaction and patient satisfaction in the Palestinian health care services as a way of exploring the management culture. Leicester: De Montfort University, 2002.

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Stress and the correctional officer: The challenges, consequences, and search for a satisfied staff. El Paso: LFB Scholarly Pub., 2010.

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Zin, Ruti. Śeviʻut ratson ʻovdim ba-Shabas: Job satisfaction among the staff in the Israeli prison service. [Jerusalem]: ha-Miśrad le-viṭḥon ha-penim, Lishkat ha-madʻan ha-rashi, 2000.

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Book chapters on the topic "Staff satisfaction"

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Furnham, Adrian. "Staff and customer satisfaction." In Head & Heart Management, 178–80. London: Palgrave Macmillan UK, 2008. http://dx.doi.org/10.1057/9780230598317_67.

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Gould, Terry, and Hilary Merrett. "Staff satisfaction and development—looking after ourselves." In Introducing Quality Assurance into the NHS, 42–51. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-12848-8_6.

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Berners, Philip, and Adrian Martin. "Empowering Staff to Resolve Customer Service Issues." In The Practical Guide to Achieving Customer Satisfaction in Events and Hotels, 146–64. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003154600-9.

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Ab Malek, Haslinda, Farah Farhana Mazli, Hafizah Sharif, Noor Azira Mohammad, and Isnewati Ab Malek. "Job Satisfaction Among Academic Staff: A Structural Equation Modeling Approach." In Proceedings of the Third International Conference on Computing, Mathematics and Statistics (iCMS2017), 367–74. Singapore: Springer Singapore, 2019. http://dx.doi.org/10.1007/978-981-13-7279-7_45.

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Alexander, Gregg, and Patrick Baker. "Engaging and Effective Staff Training to Improve Patient Safety and Satisfaction." In Advances in Intelligent Systems and Computing, 175–85. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-41652-6_17.

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Schudel, Kai, and Katharina Maag Merki. "Taking Composition and Similarity Effects into Account: Theoretical and Methodological Suggestions for Analyses of Nested School Data in School Improvement Research." In Accountability and Educational Improvement, 83–106. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-69345-9_6.

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AbstractSchool improvement research is faced with a school teaching staff, which is not a simple homogeneous entity. The compositional attributes of the teaching staff – such as diversity – can have a crucial influence on school processes. Whether the teaching staff is highly fractured, consists of sharply dissociated subgroups, or has shared beliefs, affects the adoption of school improvement programs differently. However, school improvement research has not yet taken into account what different compositions of the teaching staff mean from a methodological viewpoint. It is true that the use of multilevel analysis is standard in school improvement research and that it considers nested school data. However, this method alone only takes averaged measures of teaching staffs into consideration but not their different compositions. In this contribution, we argue that school improvement research has to consider, theoretically and methodologically, how compositional attributes of the teaching staff can be conceptualized. We first discuss some advancements in the conceptualization of group composition from research on small groups and organizations. We then incorporate suggestions for different diversity typologies from small group research to describe the compositional attributes of the teaching staff. Additionally, we address how the composition of the teaching staff influences each teacher differently, depending on the specific position a teacher has within the teaching staff. We further suggest incorporating the Group Actor-Partner Interdependence Model (GAPIM; Kenny, DA, Garcia RL, Small Group Res 43:468–496, 2012) as a methodological approach for assessing these compositional influences. In addition to classic multilevel analysis, the GAPIM also considers the effects of the other teachers on staff and the similarity and dissimilarity of a teacher to the other members of the teaching staff. Finally, we illustrate the possibilities of the theoretical and methodological endorsements discussed by applying the GAPIM to a data set of 37 German upper secondary schools by way of example. We show that a teacher’s job satisfaction is not only influenced by their individual and collective teacher self-efficacy but also by positional effects: The similarity of a teacher to the other teachers on staff and the similarity among the other members of the teaching staff have additional influences on job satisfaction.
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Nonaka, Tomomi, Toshiya Kaihara, Nobutada Fujii, Fang Yu, Takeshi Shimmura, Yoshihiro Hisano, and Tomoyuki Asakawa. "Employee Satisfaction Analysis in Food Service Industry – Resultant of Questionnaire to the Restaurant Staff." In Serviceology for Designing the Future, 23–36. Tokyo: Springer Japan, 2016. http://dx.doi.org/10.1007/978-4-431-55861-3_2.

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Platis, Charalampos, Christina Ilonidou, Pantelis Stergiannis, Antonios Ganas, and George Intas. "The Job Rotation of Nursing Staff and Its Effects on Nurses’ Satisfaction and Occupational Engagement." In GeNeDis 2020, 159–68. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78771-4_18.

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Cabeça, Sónia Moreira, Alexandra R. Gonçalves, João Filipe Marques, and Mirian Tavares. "Gastronomic creative tourism: experiences in the Algarve region of Portugal." In Creative tourism: activating cultural resources and engaging creative travellers, 62–67. Wallingford: CABI, 2021. http://dx.doi.org/10.1079/9781789243536.0009.

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Abstract In Portugal, gastronomy is also seen as a valued asset that can enrich the tourist experience and add value to the territories, differentiating them (Turismo de Portugal, 2017). In a mass tourism destination like the Portuguese region of the Algarve, a major sea and sun destination, gastronomy can contribute to a more sustainable tourism, helping to diversify the Algarve's attraction base and to reduce tourism seasonality. The satisfaction of tourists with the gastronomy experience in the Algarve was studied some years ago and the results show that it depends on three main determinants: quality and price, gastronomy, and atmosphere. The evaluation showed that satisfaction 'was very much related with gastronomy related factors, including local courses, originality and exoticness, and the presentation of food and staff. Quality, and price were also found to be an important influence on satisfaction although to a lesser extent than gastronomy' (Correia et al., 2008, p. 174). Atmosphere was considered a less important factor.
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Chang, Mui Ling Dyana, Norazah Mohd Suki, and Norbayah Mohd Suki. "Students’ Satisfaction with the University Cafeteria: Structural Relationships of Food Quality, Staff, Price Fairness, and Ambiance." In Islamic perspectives relating to business, arts, culture and communication, 373–81. Singapore: Springer Singapore, 2015. http://dx.doi.org/10.1007/978-981-287-429-0_35.

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Conference papers on the topic "Staff satisfaction"

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Hsiao, Ming-Hsiung, Le Chi Thanh, and Le Thi Minh Hang. "e-Banking system and its staff user satisfaction." In ICEC 2017: International Conference on Electronic Commerce 2017. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3154943.3180442.

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Bogatyreva, Marina Ruslanovna, Guzel Fatikhovna Biglova, Gulnara Rafaelevna Gabidullina, and Suleiman Akhyatyevich Beguev. "Job Satisfaction And Motivational Preferences Of Medical Staff." In International Conference on Social and Cultural Transformations in the Context of Modern Globalism. European Publisher, 2021. http://dx.doi.org/10.15405/epsbs.2021.11.37.

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Yesir, Elif. "The Job Satisfaction Of Administrative Staff In Karadeniz Technical University." In EDUHEM 2018 - VIII International conference on intercultural education and International conference on transcultural health: The Value Of Education And Health For A Global,Transcultural World. Cognitive-Crcs, 2019. http://dx.doi.org/10.15405/epsbs.2019.04.02.110.

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Tang, Xiuli, and Yingkang Gu. "Research on hotel staff job satisfaction: The case of Shanghai." In 2010 2nd IEEE International Conference on Information Management and Engineering. IEEE, 2010. http://dx.doi.org/10.1109/icime.2010.5477439.

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Li, Yang. "Research of Evaluation Staff Satisfaction Based on BP Neural Network." In 2011 Third Pacific-Asia Conference on Circuits, Communications and System (PACCS). IEEE, 2011. http://dx.doi.org/10.1109/paccs.2011.5990180.

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Oraison, Humberto Manuel, Loretta Konjarski, Janet Young, Samuel Howe, and Andrew Smallridge. "Staff Experiences of Victoria University’s First Year College During the Implementation of Block Mode Teaching." In Sixth International Conference on Higher Education Advances. Valencia: Universitat Politècnica de València, 2020. http://dx.doi.org/10.4995/head20.2020.10975.

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This report reviews the findings of staff satisfaction surveys conducted in 2018 and 2019 following the creation of a transformative and revolutionary approach to tertiary education in Australia, namely the creation of a new First Year College at Victoria University. Lectures were abolished from all units; class sizes were reduced; class timetabling was dramatically changed to allow for greater student study flexibility and accessibility; learning and teaching professional staff numbers were increased and facilities were built and repurposed. This report discusses the staff satisfaction and challenges encountered by staff in 2018 and 2019 providing quantitative and qualitative data. This data revealed high levels of satisfaction along with concerns about workload and related issues. Variations between 2018 and 2019 indicate that despite an increase in overall satisfaction, staff were concerned about awards and recognition, involvement in decisions that affected them, and receiving support to conduct their roles. The First Year College implemented a series of measures to address the issues raised in the 2018 survey. Further measures are recommended following the 2019 survey as well as future surveys that include stress levels and other psychological markers.
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Xiong, Chaolin, Zhixin Yang, Hualiang Li, Kai Zhang, Yu Wang, and Yali Shen. "Job Satisfaction Recognition of Power Distribution Staff Based on Voice Analysis." In 2020 IEEE International Conference on Information Technology,Big Data and Artificial Intelligence (ICIBA). IEEE, 2020. http://dx.doi.org/10.1109/iciba50161.2020.9277105.

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Ivashova, Valentina. "System Of Monitoring Of Staff Satisfaction With Jobusing Efqm Model: Social Aspect." In Trends and Innovations in Economic Studies, Science on Baikal Session. European Publisher, 2020. http://dx.doi.org/10.15405/epsbs.2020.12.41.

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Sidik, Mohamad Hazeem, Mohd Rashid Ab Hamid, and Abdullah Ibrahim. "Descriptive analysis of staff satisfaction and turnover intention in a Malaysian University." In THE 3RD ISM INTERNATIONAL STATISTICAL CONFERENCE 2016 (ISM-III): Bringing Professionalism and Prestige in Statistics. Author(s), 2017. http://dx.doi.org/10.1063/1.4982874.

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Graven, Olaf Hallan, Magne Helland, and Lachlan MacKinnon. "The influence of staff use of a virtual learning environment on student satisfaction." In 2006 7th International Conference on Information Technology Based Higher Education and Training. IEEE, 2006. http://dx.doi.org/10.1109/ithet.2006.339794.

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Reports on the topic "Staff satisfaction"

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Nightengale, Carol. Leadership Styles and Staff Satisfaction in Four Nursing Homes: Implications for Service Delivery. Portland State University Library, January 2000. http://dx.doi.org/10.15760/etd.1906.

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Galloway, Kevin T. An Examination of the Relationship of the AMEDD Population Health Clinical Optimization Training with Change in Patient and Staff Satisfaction. Fort Belvoir, VA: Defense Technical Information Center, July 2003. http://dx.doi.org/10.21236/ada421483.

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Panchenko, Liubov, and Andrii Khomiak. Education Statistics: Looking for Case-Study for Modeling. [б. в.], November 2020. http://dx.doi.org/10.31812/123456789/4461.

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The article deals with the problem of using modeling in social statistics courses. It allows the student-researcher to build one-dimensional and multidimensional models of the phenomena and processes that are being studied. Social Statistics course programs from foreign universities (University of Arkansas; Athabasca University; HSE University, Russia; McMaster University, Canada) are analyzed. The article provides an example using the education data set – Guardian UK universities ranking in Social Statistics course. Examples of research questions are given, data analysis for these questions is performed (correlation, hypothesis testing, discriminant analysis). During the research the discriminant model with group variable – modified Guardian score – and 9 predictors: course satisfaction, teaching quality, feedback, staff-student ratio, money spent on each student and other) was built. Lower student’s satisfaction with feedback was found to be significantly different from the satisfaction with teaching. The article notes the modeling and statistical analysis should be accompanied by a meaningful interpretation of the results. In this example, we discussed the essence of university ratings, the purpose of Guardian rating, the operationalization and measurement of such concepts as satisfaction with teaching, feedback; ways to use statistics in education, data sources etc. with students. Ways of using this education data in group and individual work of students are suggested.
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Falfushynska, Halina I., Bogdan B. Buyak, Hryhorii V. Tereshchuk, Grygoriy M. Torbin, and Mykhailo M. Kasianchuk. Strengthening of e-learning at the leading Ukrainian pedagogical universities in the time of COVID-19 pandemic. [б. в.], June 2021. http://dx.doi.org/10.31812/123456789/4442.

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Distance education has become the mandatory component of higher education establishments all over the world including Ukraine regarding COVID-19 lockdown and intentions of Universities to render valuable knowledge and provide safe educational experience for students. The present study aimed to explore the student’s and academic staff’s attitude towards e-learning and the most complicated challenges regarding online learning and distance education. Our findings disclosed that the online learning using Zoom, Moodle, Google Meet, BigBlueButton and Cisco has become quite popular among the students and academic staff in Ukraine in time of the lockdown period and beyond. Based on the Principal Component Analysis data processing we can conclude that students’ satisfaction and positive e-learning perception are in a good correlation with quality of e-learning resources and set of apps which are used while e-learning and distance education. Also, education style, methods, and manner predict willingness of students to self-study. The self-motivation, time-management, lack of practice, digital alienation, positive attitude towards ICT, and instruction strategy belong to the most important challenges of COVID-19 lockdown based on the students and academic staff interviews. Online learning on daily purpose should be used in the favor of strengthening of classical higher education rather than replacing the former. Blended education is the best alternative to face-to-face education, because the communication with mentor in a live environmental even virtual should have ushered the learners to complete online learning and improve its results.
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McPhedran, R., K. Patel, B. Toombs, P. Menon, M. Patel, J. Disson, K. Porter, A. John, and A. Rayner. Food allergen communication in businesses feasibility trial. Food Standards Agency, March 2021. http://dx.doi.org/10.46756/sci.fsa.tpf160.

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Background: Clear allergen communication in food business operators (FBOs) has been shown to have a positive impact on customers’ perceptions of businesses (Barnett et al., 2013). However, the precise size and nature of this effect is not known: there is a paucity of quantitative evidence in this area, particularly in the form of randomised controlled trials (RCTs). The Food Standards Agency (FSA), in collaboration with Kantar’s Behavioural Practice, conducted a feasibility trial to investigate whether a randomised cluster trial – involving the proactive communication of allergen information at the point of sale in FBOs – is feasible in the United Kingdom (UK). Objectives: The trial sought to establish: ease of recruitments of businesses into trials; customer response rates for in-store outcome surveys; fidelity of intervention delivery by FBO staff; sensitivity of outcome survey measures to change; and appropriateness of the chosen analytical approach. Method: Following a recruitment phase – in which one of fourteen multinational FBOs was successfully recruited – the execution of the feasibility trial involved a quasi-randomised matched-pairs clustered experiment. Each of the FBO’s ten participating branches underwent pair-wise matching, with similarity of branches judged according to four criteria: Food Hygiene Rating Scheme (FHRS) score, average weekly footfall, number of staff and customer satisfaction rating. The allocation ratio for this trial was 1:1: one branch in each pair was assigned to the treatment group by a representative from the FBO, while the other continued to operate in accordance with their standard operating procedure. As a business-based feasibility trial, customers at participating branches throughout the fieldwork period were automatically enrolled in the trial. The trial was single-blind: customers at treatment branches were not aware that they were receiving an intervention. All customers who visited participating branches throughout the fieldwork period were asked to complete a short in-store survey on a tablet affixed in branches. This survey contained four outcome measures which operationalised customers’: perceptions of food safety in the FBO; trust in the FBO; self-reported confidence to ask for allergen information in future visits; and overall satisfaction with their visit. Results: Fieldwork was conducted from the 3 – 20 March 2020, with cessation occurring prematurely due to the closure of outlets following the proliferation of COVID-19. n=177 participants took part in the trial across the ten branches; however, response rates (which ranged between 0.1 - 0.8%) were likely also adversely affected by COVID-19. Intervention fidelity was an issue in this study: while compliance with delivery of the intervention was relatively high in treatment branches (78.9%), erroneous delivery in control branches was also common (46.2%). Survey data were analysed using random-intercept multilevel linear regression models (due to the nesting of customers within branches). Despite the trial’s modest sample size, there was some evidence to suggest that the intervention had a positive effect for those suffering from allergies/intolerances for the ‘trust’ (β = 1.288, p<0.01) and ‘satisfaction’ (β = 0.945, p<0.01) outcome variables. Due to singularity within the fitted linear models, hierarchical Bayes models were used to corroborate the size of these interactions. Conclusions: The results of this trial suggest that a fully powered clustered RCT would likely be feasible in the UK. In this case, the primary challenge in the execution of the trial was the recruitment of FBOs: despite high levels of initial interest from four chains, only one took part. However, it is likely that the proliferation of COVID-19 adversely impacted chain participation – two other FBOs withdrew during branch eligibility assessment and selection, citing COVID-19 as a barrier. COVID-19 also likely lowered the on-site survey response rate: a significant negative Pearson correlation was observed between daily survey completions and COVID-19 cases in the UK, highlighting a likely relationship between the two. Limitations: The trial was quasi-random: selection of branches, pair matching and allocation to treatment/control groups were not systematically conducted. These processes were undertaken by a representative from the FBO’s Safety and Quality Assurance team (with oversight from Kantar representatives on pair matching), as a result of the chain’s internal operational restrictions.
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