Dissertations / Theses on the topic 'Social workers Supervision of Victoria'
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Sokhela, Duduzile Martha. "Contracting in social work supervision." Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-09302008-095648.
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Lam, Wing-chung. "A study of the effects of supervision on community worker's competence /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19470071.
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Muinjangue, Esther Utjiua. "Social work supervision in the directorate of Developmental Welfare Services in Namibia." Diss., Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-07222008-090203.
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Rainey, Diane L. "Behind closed doors the experiences of advanced clinicians in supervision /." Click here for text online. The Institute of Clinical Social Work Dissertations website, 1997. http://www.icsw.edu/_dissertations/rainey_1997.pdf.
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Dissertation (Ph.D.) -- The Institute for Clinical Social Work, 1997.A dissertation submitted to the faculty of the Institute of Clinical Social Work in partial fulfillment for the degree of Doctor of Philosophy.
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MORANI, CARLA DO NASCIMENTO SANTOS. "THE INTERNSHIP SUPERVISION AND THE LABOR PROCESS OF SOCIAL WORKERS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2010. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=37141@1.
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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIROEste estudo tem como objetivo analisar a supervisão de estágio como parte integrante do processo de trabalho do assistente social na contemporaneidade. Para tanto, foram levadas em conta as transformações que vêm ocorrendo no mundo do trabalho e os impactos que estas vêm trazendo para a profissão, tanto no sentido da formação como no da atuação dos assistentes sociais, bem como suas implicações para a efetivação do Projeto Ético-Político da profissão. Assim, constituem-se como elementos norteadores desta pesquisa o conhecimento e a reflexão sobre o papel da supervisão no processo de trabalho do assistente social, bem como sobre as formas de enfrentamento aos desafios impostos aos cursos de Serviço Social no que se refere à supervisão de estágio supervisionado. Por outro lado, observou-se que a supervisão e o estágio vêm recebendo impactos similares aos sofridos pela profissão em virtude das mudanças no mundo do trabalho. Especificamente, buscou-se conhecer de que forma as instituições campo de estágio do curso de Serviço Social da PUC-Rio vêm tratando a mediação entre a teoria e a prática e a política de estágio adotada pelo curso, no período 2009.1, traçando-se um perfil dos assistentes sociais supervisores de estágio. Ademais, foi necessário identificar o entendimento acerca da temática processo de trabalho, de forma a ser possível compreender como a dimensão ético-política da profissão ganha expressão no processo de supervisão e, também, de forma a contribuir para a construção de estratégias que busquem a efetivação do estágio e da supervisão nos moldes defendidos pelas diretrizes curriculares da Associação Brasileira de Ensino e Pesquisa em Serviço Social (ABEPSS). A metodologia utilizada foi a quali-quantitativa, que se compôs de estudos sobre o projeto político-pedagógico do curso de Serviço Social da PUC-Rio, além de outros documentos, bem como de entrevistas semi-estruturadas com supervisores das unidades campo de estágio.
This study has as its objective to analyze the internship supervision as an integrant part of the labor process of the social assistant nowadays. To achieve this we took in consideration the transformations that are occurring in the world of the work and its consequences for the Social Work as much as in the sense of the graduation of social workers as in the sense of the performance of these professionals.Thus the comprehension and the reflection about de internship supervision and the challenges that the Social Work faces nowadays are central aspects of this study. On the other hand, it was possible to observe that the internship and its supervision are suffering similar impacts of those suffered by the Social Work in reason of the transformations that are occurring in world of work. Specifically we sought to know how the training fields of the PUC-Rio Social Work course are addressing the question of the mediation between theory and practical application in the context of the internship policy adopted in the first semester of the year 2009. Therefore we traced profiles of the internship supervisors and it was also necessary to identify the comprehension about the theme labor process. That was accomplished in such way that was possible to understand how the ethical-political dimension of the profession is expressed in the supervision process and also as a contribution for the construction of new strategies in the direction pointed out by the curricular directives of the Associação Brasileira de Ensino e Pesquisa em Serviço Social (ABEPSS). The methodology was qualitative and quantitative and we used interviews as well as documental analysis.
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Link, Justa. "Shortage of Licensed Independent Social Workers With the Training Supervision Designation." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5496.
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There is a shortage of Licensed Independent Social Workers with the Training Supervision Designation (LISW-S) in a county in rural Ohio. If there are not enough LISW-Ss, social workers may not have the ability or opportunity to work independently or gain the supervision needed to become more competent in specific areas of practice. The purpose of this project was to gain a better understanding of why some social workers in rural Ohio decide not to pursue an LISW-S credential, as well as whether there are resources or incentives that might prompt individuals to pursue this credential. This action research project was grounded in systems theory, which helped in identifying interactions among systems that may influence an individual's decision to become an LISW-S. Purposive sampling was used to recruit participants (N = 5) from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. A focus group was conducted to gather data from Licensed Social Workers. Participants mentioned they did not pursue the credential due to age, their employers not requiring it, being unaware of the added value, and because acquiring the credential was not a personal or a familial priority. The findings from this study may support positive social change at practice and policy levels by helping social workers overcome barriers to achieving the LISW-S credential, which could result in more competent, well-trained social workers who can provide valuable services to consumers. Further research on this topic is suggested to test the possible solutions provided by the participants and the findings of the study.
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Yuen, Wai-sum. "A descriptive study of the supervision in outreaching social work of Hong Kong." Click to view the E-thesis via HKUTO, 1989. http://sunzi.lib.hku.hk/hkuto/record/B31976141.
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Rickle, Robert B. "Craft and culture clinical social workers' perception of the impact of personal therapy on clinical supervision and their professional growth /." Click here for text online. The Institute of Clinical Social Work Dissertations website, 2002. http://www.icsw.edu/_dissertations/rickle_2002.pdf.
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Dissertation (Ph.D.) -- The Institute for Clinical Social Work, .2002A dissertation submitted to the faculty of the Institute of Clinical Social Work in partial fulfillment for the degree of Doctor of Philosophy.
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Cloete, Veronica. "The features and use of mentoring as an activity in supervision of newly qualified social workers." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20321.
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Thesis (M Social Work)--Stellenbosch University, 2012.ENGLISH ABSTRACT: Mentoring, which is described as an activity in social work supervision, is promoted to assist with the recruitment and retention of newly qualified social workers. However research relating to the execution of mentoring within the context of social work supervision is limited. Also, a lack of supervision of newly qualified as well as existing social workers has resulted in a critical shortage of social workers in South Africa. This in turn decreases the quality of social work service rendering to communities in South Africa. In an effort to reverse the aforementioned circumstances, the South African government introduced the “Recruitment and Retention Strategy for Social Workers” in 2006. The Recruitment and Retention Strategy for Social Workers reaffirmed the value of supervision for social workers as well as the utilisation of mentoring in order to provide adequate support to newly qualified as well as existing social workers. Hence the study was undertaken, first to provide an overview of social work supervision and second, to explore the use of mentoring in the context of social work supervision. A combined qualitative and quantitative research approach was utilised to explore the experiences of social work supervisors in the Department of Social Development (Western Cape), with regard to the use of mentoring as an activity of social work supervision. The motivation for this study originated from an apparent lack of research relating to the use of mentoring as an activity in social work supervision of newly qualified social workers within the Department of Social Development in the Western Cape. The aim of this study is to gain an understanding of the features and use of mentoring as well as how mentoring can be utilised as an activity in social work supervision of newly qualified social workers. The literature study first focused on giving an overview of social work supervision, to provide a contextual basis for mentoring as an activity in social work supervision of newly qualified social workers. The literature study then explored the features and use of mentoring as an activity in social work supervision of newly qualified social workers. The researcher utilised a purposive sample of 20 social work supervisors. These supervisors have been appointed to the different regional and local offices of the Department of Social Development in the Western Cape and provide supervision to social workers, specifically newly qualified social workers. Newly qualified social workers refer to social workers with a maximum experience of 24 months in the practical field. The researcher utilised an interview schedule as a measuring instrument. The results of the investigation confirmed that supervision of newly qualified social workers is essential to ensure quality service rendering. Second, the results concluded that due to the allocation of responsibilities other than supervision, inadequate time is spent on the execution of the social work supervision process. Third, the lack of formal training of supervisors in social work supervision, has a negative impact on the execution of the supervision process, as most of the supervisors provide supervision to newly qualified social workers, based on their own experience of supervision as well as the fact that social work supervision follows a process running parallel to the social work process. Fourth, a majority of the social work supervisors execute mentoring on an informal basis. Fifth, most of the social work supervisors are in favour of the appointment of multiple mentors for each newly qualified social worker. Lastly, senior social workers are viewed as important mentors to assist newly qualified social workers with the acquisition of skills relating to social work service delivery. Recommendations made by this study highlighted the importance of providing accredited supervision training to social work supervisors as well as introducing a policy on the execution of supervision, and mentoring as an activity in social work supervision. Further recommendations focused on the provision of training to all selected mentors as well as on the use of multiple mentors for each newly qualified social worker. Lastly, the use of senior social workers both within the Department and organisations in the NPO sector is promoted, especially to assist newly qualified social workers to attain those skills relating to the execution of their statutory duties and to improve quality service rendering through the enhancement of their professional report writing skills.
AFRIKAANSE OPSOMMING: Mentorskap, wat as ‘n aktiwiteit in maatskaplikewerk-supervisie omskryf word, bevorder die werwing en behoud van pas gekwalifiseerde maatskaplike werkers. Navorsing wat verband hou met die uitvoering van mentorskap binne die konteks van maatskaplikewerk-supervisie is egter beperk. Daarbenewens het ‘n gebrek aan supervisie van pas gekwalifiseerde sowel as van die meer ervare maatskaplike werkers gelei tot ‘n kritieke tekort aan maatskaplike werkers in Suid- Afrika. Dit het weer gelei tot ‘n afname in die gehalte van maatskaplikewerk-dienslewering aan gemeenskappe in Suid-Afrika. In ‘n poging om die genoemde omstandighede om te keer, het die Suid-Afrikaanse regering die Recruitment and Retention Strategy for Social Workers in 2006 geloods. Die Recruitment and Retention Strategy for Social Workers benadruk die waarde van supervisie aan maatskaplike werkers sowel as die benutting van mentorskap om voldoende ondersteuning te bied aan pas gekwalifiseerde sowel as meer ervare maatskaplike werkers. Die studie word dus onderneem, eerstens om ‘n oorsig van maatskaplikewerk-supervisie te verkry en tweedens om die gebruik van mentorskap binne die konteks van maatskaplikewerk-supervisie te verken. ‘n Gekombineerde kwantitatiewe en kwalitatiewe navorsingsbenadering is benut om die ervarings van maatskaplikewerk-supervisors in die Wes-Kaapse Departement van Maatskaplike Ontwikkeling, rakende mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers te ontbloot. Die studie is gemotiveer deur ‘n opmerklike gebrek aan navorsing ten opsigte van die benutting van mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers in die Wes-Kaapse Departement van Maatskaplike Ontwikkeling. Die doel van die studie was om begrip te ontwikkel rondom die eienskappe en benutting van mentorskap sowel as hoe mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie benut kan word. Die literatuurstudie verskaf eerstens ‘n oorsig van maatskaplikewerk-supervisie om sodoende ‘n kontekstuele basis vir mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers aan te bied. Die literatuurstudie verken voorts die eienskappe en benutting van mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers. Die navorser het ‘n doelbewuste steekproef van 20 maatskaplikewerk supervisors benut. Hierdie supervisors is werksaam in die verskillende streeks- en plaaslike kantore van die Wes-Kaapse Departement van Maatskaplike Ontwikkeling en verskaf supervisie aan onder andere pas gekwalifiseerde maatskaplike werkers. Pas gekwalifiseerde maatskaplike werkers verwys na alle maatskaplike werkers met minder as 24 maande ervaring in die praktyk. Die navorser het ‘n onderhoudskedule as meetinstrument benut. Die resultate van die ondersoek bevestig eerstens dat die verskaffing van supervisie aan pas gekwalifiseerde maatskaplike werkers noodsaaklik is vir die versekering van kwaliteit dienslewering. Tweedens bevestig die bevindinge ook dat, as gevolg van die aanwysing van verantwoordelikhede, buiten supervisie, daar onvoldoende tyd aan die uitvoering van maatskaplikewerk-supervisieprosesse bestee word. Derdens het die gebrek aan formele supervisie-onderrig, ‘n negatiewe uitwerking op die uitvoering van die supervisieproses, aangesien die meeste supervisors wat supervisie aan pas gekwalifiseerde maatskaplike werkers verskaf, dit baseer op hul eie ervarings van supervisie sowel as die feit dat die supervisie parallel verloop met die maatskaplikewerk-proses. Vierdens verrig die meeste maatskaplikewerk-supervisors hul mentorskap op ‘n informele wyse. Vyfdens is die meeste supervisors ten gunste van die aanstelling van meer as een mentor vir elke pas gekwalifiseerde maatskaplike werker. Laastens word senior maatskaplike werkers beskou as belangrike mentors om pas gekwalifiseerde maatskaplike werkers te help met die verkryging van daardie vaardighede wat verband hou met maatskaplikewerk-dienslewering. Aanbevelings wat in die studie gemaak is beklemtoon die belangrikheid van die verskaffing van geakkrediteerde supervisie-onderrig aan maatskaplikewerk-supervisors, die daarstelling van ‘n supervisiebeleid sowel as die benutting van mentorskap as ‘n aktwiteit in maatskaplikewerksupervisie. Verdere aanbevelings fokus op die verskaffing van opleiding aangaande die proses van mentorskap. Laastens word die gebruik van senior maatskaplike werkers sowel in die Wes- Kaapse Departement van Maatskaplike Ontwikkeling as in ander organisasies in die nieregerings sektor, as mentors ondersteun, ten einde meer spesifiek pas gekwalifiseerde maatskaplike werkers te help met die aanleer van daardie vaardighede wat verband hou met die uitvoering van hul statutêre verpligtinge en om die kwaliteit van dienslewering te bevorder deur die verbetering van die professionele skryfvaardighede van pas gekwalifiseerde maatskaplike werkers.
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Poggenpoel, Leticia. "Social workers’ perceptions and experiences of fieldwork supervision in the Bachelor of Social Work degree." The University of the Western Cape, 2018. http://hdl.handle.net/11394/6468.
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Magister Artium (Social Work) - MA(SW)Generally, studies on social work supervision, in the university setting, has focused mainly on students’ experiences. Research on the experience of the supervisor, or agency, providing guidance is scant. This study argues that the narrow focus on students’ experiences is disproportionate, and marginalises all the other stakeholders involved in fieldwork education. In addition, the existing studies create blind spots for programme evaluation, as they are not holistic. This current study proposes a broader analysis. Global and national standards for social work training involve the theory and practice component of the Bachelor of Social Work (BSW) programme. The practice component requires students to conduct fieldwork training at social work organisations, under the supervision of a qualified and experienced social worker. International and local studies on the supervision of BSW students reveal that social workers often consider themselves to be underprepared to supervise students. In addition, social workers often lack post-qualifying training to undertake student supervision, specifically, which is further exacerbated by the dearth of policies, or legislation, stipulating post-qualifying training and experience for the supervision of BSW students. The purpose of this current study was to explore the perceptions and experiences of social workers, related to fieldwork supervision in the BSW degree, at a selected university in the Western Cape (WC), South Africa (SA). A qualitative research approach was used, as it is attentive to the personal experiences, from the insider’s perspective, and aims to understand multiple realities. This approach is relevant to the current study, as it focuses on exploring and describing the perceptions and experiences of the participants, which the qualitative method underscores. A case study design was utilised, as it is descriptive, and is an in-depth study of a single instance of a social phenomenon. The case, in this instance, is the BSW programme at a selected university. Purposive sampling was used, as the participants, who are most representative of the study, were selected in the sampling process. The sample for this study comprised of twenty four participants: 11 semi-structured interviews were conducted and 13 questionnaires were completed by registered social workers. The following data verification methods were used: http://etd.uwc.ac.za ii member checking (See Annexure J); triangulation; researcher reflexivity; peer debriefing and an on-going dialogue, regarding the researcher’s interpretations of the data, as this aided the accuracy of the findings. Coding was applied by the researcher to create categories within the data, and thematic analysis to further identify the emerging themes and sub-themes, which were subsequently funnelled. Typologies are interpreted and developed, and the data, finally presented. Four themes and sixteen sub-themes emerged from the data (See Chapter 4). The focus of theme four was on continuous professional development (CPD), which reiterates the importance of post-qualifying training of social workers who supervise BSW students, and the importance of this study. This study recommends CPD of all social workers who provide fieldwork supervision in the BSW programme. There is also a need for emotional support for students and essentially fieldwork supervision needs to be viewed as indispensable to academia. An implication of the lack of CPD could be detrimental to students and could lead to stagnation in the field of social work and ultimately affect the standard of the profession.
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Booley, M. Sharhidd (Mogommad Sharhidd). "The development of participatory management in supervision : an evaluative study." Thesis, Stellenbosch : Stellenbosch University, 1996. http://hdl.handle.net/10019.1/55265.
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Thesis(PhD)--Stellenbosch University, 1996.ENGLISH ABSTRACT: The study is focussed on the evaluation of the development of participatory management in supervision. The motivation for the study was, firstly, the increasing transformation of supervision to a more managerial form whereby social workers are guided in the fulfilment of their professional obligations; secondly, that social workers and supervisors expressed an increasing desire and wi 11 ingness to share the responsibi 1 i ty of managing direct practice through participation. The research was conducted within the conceptual framework of developmental research. The investigation of the existing state of supervision was undertaken by means of a literature study, as well as a quantitative-and qualitative survey among supervisors and their supervisees. This survey was also used to evaluate how developments in the theory and practice of participatory management was being brought into supervision. The probability that participatory management would continue to be implemented and developed in practice is high, since it is bedded in a scientifically-sound conceptual basis derived from authoritative literature and empirical support. Practising supervisors and supervisees can continue to apply participatory management in the ongoing reformation and restructuring of their management of direct practice. It could also contribute towards the improved quality of direct practice. The implementation of participatory management should go'beyond organisational limits. It should extend to the profession's accountability to the wider client system, which should be made aware of changes in the approach to direct practice management in the form of greater participation between seniors and subordinates. It is regarded as essential that participatory management approaches be subjected to tests to determine their efficacy, validity, and reliability as practice methods in supervision. Follow-up evaluation would help in the further development of participatory management in supervision. Further research with regard to participatory management is necessary with the view to maintaining its features in conformity with contemporary trends in the continuous reconceptualisation of management theory and practices.
AFRIKAANSE OPSOMMING: Hierdie studie is 'n evaluering van die ontwikkeling van deelnemende bestuur in supervisie. Die motivering vir die studie was eerstens die toEmemende ontwikkeling van supervisie tot 'n meer bestuursgerigte vorm wat maatskapl ike werkers in die ui tvoer van hulle professionele pligte rig; tweedens, dat maatskaplike werkers en supervisors 'n toenemende behoefte en bereidwilligheid te kenne gegee het om die verantwoordelikheid van praktykbestuur te deel. Die navorsing is binne die konsepsuele raamwerk van ontwikkelingsnavorsing onderneem. Die huidige stand van supervisie is deur middel van 'n literatuurstudie ondersoek, asook deur 'n kwantitatiewe en kwalitatiewe opname ender supervisors en maatskapl ike werkers. Hierdie opname is ook gebruik om te eval ueer hoe ontwikkel inge in die teorie en praktyk van deelnemende bestuur by supervisie ingesluit word. Deelnemende bestuur sal hoogs waarskynlik voortgaan om in die praktyk ge'implementeer en ontwikkel te word, aangesien di t op 'n wetenskaplik gesonde konsepsuele grondslag berus wat deur gesaghebbende literatuur en empiriese gegewens gerugsteun word. Supervisors en maatskaplike werkers kan voortgaan om deelnemende bestuur te gebruik in die voortdurende verbetering en herstrukturering van die bestuur van hul praktyke. Deelnemende bestuur kan ook die gehalte van direkte dienslewering verbeter. Die implementering van deelnemende bestuur behoort nie deur organisatoriese grense ingeperk te word nie, maar behoort uitgebrei te word tot die beroep se aanspreeklikheid teenoor die bre~r kli~ntestelsel deur bewusmaking van veranderinge in die benadering tot praktykbestuur in die vorm van groter deelname tussen seniors en ondergeskiktes. Di t is noodsaakl ik om benaderings tot deelnemende bestuur te toets om hul doeltreffendheid, geldigheid en betroubaarheid as praktykmetodes in supervisie te bepaal. Opvolg-evaluering sou 'n verdere hydrae tot die ontwikkeling van deelnemende bestuur in supervisie maak. Meer navorsing oor deelnemende bestuur is ook nodig om tred te hou met huidige tendense in die volgehoue herkonsepsualisering van bestuursteorie en -praktyke.
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Baloyi, Thembhani. "Experiences of social work supervisors on supervising inexperienced social workers in the Department of Social Development Malamulele Area Office." Thesis, University of Limpopo, 2017. http://hdl.handle.net/10386/2383.
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Thesis (M. A. (Social Work)) -- University of Limpopo, 2017Social Work supervisors experience a lot of challenges when supervising inexperienced social workers. The overall aim of the study was to explore and describe experiences of social work supervisors in supervising inexperienced social workers in the Department of Social Development Malamulele Area Office. The study objectives were to identify supervisors’ training needs that enable them to manage inexperienced social workers; to appraise how supervisors manage poor confidence among inexperienced social workers; to assess how supervisors manage time to meet deadlines coupled with supervising; and to establish knowledge gaps between supervisors and inexperienced social workers in terms of relevant theories, skills and techniques. The researcher used both explorative and descriptive research designs. The data was collected through semi-structured face-to-face interviews from eight (8) social work supervisors who are employed by the Department of Social Development, Malamulele area office. The sample consisted of social work supervisors who were available and ready to participate in the study. Eight social work supervisors who had supervised inexperienced social workers were interviewed. The researcher followed the steps of thematic data analysis which are transcription of data, checking and editing, analysing and interpretation, and generalisation to analyse data. Ethical considerations such as voluntary participation, permission to conduct the study, anonymity, confidentiality and no harm to respondents were considered. The researcher found that Social Work supervisors who render supervision do not have relevant and up-to-date theoretical knowledge. They still apply relevant theories that they learned during their time as undergraduate Social Workers, and the fact that they do attend supervisory training makes the supervision to be poor. The researcher found that a lot of Social Work supervisors rely on their experiences because they do not have formal supervision training. The researcher also found that inexperienced Social Workers are not receiving enough supervision from their supervisors. The researcher concluded that these Social Workers are receiving enough supervision because their supervisors have a lot of work such as attending clients and meetings. Social Work supervisors in Malamulele area office are currently practising without supervisory training, but they are appointed based on their working experience. The researcher recommended that the Department of Social Development, Vhembe x District Municipality should encourage inexperienced Social Workers and supervisors to attend courses in supervision offered by different service providers and to understand their role.
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Vetfuti, Nkosinathi Oscar. "Supportive supervision: the experiences of social workers in the field of child protection." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/14433.
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Supervision in social work is composed of educational, administrative and supportive functions. Supportive supervision is particularly important for child protection social workers, given their work with vulnerable children. Supportive supervision facilitates the child protection social worker’s reflection on practice issues with a designated supervisor who, through this process, addresses their personal and professional development as well as their emotional needs; this, in turn, contributes to sound ethical practice. The sparse literature available on the topic and practice observations pointing to the lack of supportive function in the area of Child Protection Services gave rise to this study. The purpose of this qualitative, exploratory, descriptive and contextual study was thus toenhance an understanding of the experiences of social workers in Child Protection Services in respect of supportive function of supervision within the public sector in the Nelson Mandela Bay region. A non-probability purposive sampling strategy was used to identify social workers working in the field of child protection for an uninterrupted minimum period of three years. The final sample consisted of ten child protection social workers. Data was collected through semi-structured, in-depth, individual, face-to-face interviews, which were guided by an interview schedule. The data was analysed using Tesch’s (1990) model as outlined in Creswell (2014:198). The trustworthiness of the research process and the findings was enhanced by using a range of data verification techniques. The main themes that emerged from the process of data analysis are: 1) Social workers’ experiences of working in Child Protection Services; 2) Social workers’ perceptions and experiences of social work supervision in general and supportive supervision in particular; and 3) Social workers’ recommendations on how supportive supervision needs can be addressed. The findings of this study yielded valuable scholarly knowledge in respect of the supportive supervision function in Child Protection Services.
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Lam, Wing-chung, and 林永聰. "A study of the effects of supervision on community worker'scompetence." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31250233.
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Esler, Marian Therese, and res cand@acu edu au. "‘What Should I do?’: a study of social work ethics, supervision and the ethical development of social workers." Australian Catholic University. School of Social Work, 2007. http://dlibrary.acu.edu.au/digitaltheses/public/adt-acuvp152.29052008.
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This thesis explores the ethical development of social workers and the role of supervision in that development. It begins with an examination of the social work context for the study, including the early history of social work and the ways in which it was influenced by the major social and cultural movements of the late 20th century, concluding with a discussion of both the threats posed and the possibilities emerging for social work in the 21st century. It then considers the ethical context for the study. It investigates the ethical theories and traditions that have contributed to the development of social work ethics and the role of professional ethics (including codes of ethics). It then proposes that a pluralist approach to social work ethics is the most appropriate way forward. This is followed by an examination of ethical development and the importance of reflection. Various models of ethical decision-making are compared and an inclusive, reflective model is found to be the most appropriate for social work in terms of both particular dilemmas faced and the overall development of workers as ethical decision-makers. The focus of the thesis then moves to supervision, exploring its history, its central place in social work and some of the problems that can arise for both supervisors and the social workers they supervise. It is argued that the reflection required to develop as ethical decision-makers is most logically located within the relationship and processes of supervision and that supervisors have an important role in guiding that reflection and development. The next part of the thesis describes the qualitative and action research strategies employed and examines the results emerging from the data. Participants in the focus groups were social workers who supervise other social workers, and they each met for two sessions, six months apart. Between the two sessions, they were asked to trial in supervision a framework for reflection on practice. The data emerging from the groups reflected the theoretical development begun in the early chapters, including the importance of reflection and the role of supervision in assisting the ethical development of workers, particularly in terms of deconstructing dilemmas and being able to articulate the reasons for decisions made. The thesis concludes that no one ethical theory is sufficient to support the ethical decision-making required for the practice of social work. Rather, a pluralist approach that allows a dilemma to be considered from a number of theoretical perspectives is more appropriate. Alongside this, an inclusive, reflective model of ethical decision-making reflects that pluralist approach and supports the ethical development of the individual worker. Supervision is vital in guiding the reflection required to make justifiable ethical decisions and to develop as ethical decision-makers.
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Esler, Marian Therese. "'What should I do?': A study of social work ethics, supervision and the ethical development of social workers." Thesis, Australian Catholic University, 2007. https://acuresearchbank.acu.edu.au/download/01847b657efb0652f03b72aed027abe9c1c96c98b1d818a9add3cb5c40aaeaeb/966895/64860_downloaded_stream_85.pdf.
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This thesis explores the ethical development of social workers and the role of supervision in that development. It begins with an examination of the social work context for the study, including the early history of social work and the ways in which it was influenced by the major social and cultural movements of the late 20th century, concluding with a discussion of both the threats posed and the possibilities emerging for social work in the 21st century.
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Botes, Wezet. "The utilisation of attachment theory by social workers in foster care supervision / by Wezet Botes." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2303.
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Malgas, Mantsepo Portia. "A supervision programme for social workers responsible for monitoring foster care placements / by M.P. Malgas." Thesis, North-West University, 2011. http://hdl.handle.net/10394/9783.
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A large number of children find themselves in foster care situations in South Africa with placements that have to be monitored by social workers. This is a demanding task, given the nature of foster placements and the heavy caseloads of social workers responsible for monitoring of foster placements.
Although a wealth of information on social work supervision is to be found in the prevailing literature, no comparative volume of information is to be found on supervision in child welfare in particular. A model for supervision in this field must still be developed.
In view of this and considering the supervisory role occupied by the researcher in Child Welfare South Africa, Free State, it was decided to embark on a research project investigating supervision in the field of child welfare, specifically with foster care social workers.
Supervision in the field of child welfare is under researched and that a supervision model for this purpose should still be developed.
The research results indicated that social workers monitoring foster care placements have large caseloads and that some of them receive supervision for too long. The supervision that they receive fulfils most of their needs, and that they found their supervisors very accessible.
The most important learning needs were related to the Children’s Act no.38 of 2005 as it applies to foster placements, and the submission of section 159 reports in time.Thesis (MSc (Physiology))--North-West University, Potchefstroom Campus, 2013.
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Manthosi, Frans Lesetja. "Evaluation of social work supervision on job performance in the department of social development, Polokwane Sub-District : implications for practice." Thesis, University of Limpopo, 2016. http://hdl.handle.net/10386/1762.
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Thesis (M.A. (Social Work)) --University of Limpopo, 2016The overall aim of the study was to evaluate how Social Work Supervision affects job performance in the Department of Social Development, Polokwane Sub-District. The objectives of the study were to explore how supervision is rendered in the Department of Social Development in the Polokwane sub-district; to investigate the impact of supervision on Social Workers’ job performance and to make recommendations from the findings to the Department of Social Development in the Polokwane sub-district regarding how supervision can be improved to enhance service delivery. The study was qualitative research and researcher used descriptive research design. The data was collected through semi-structured face-to-face interview from six (6) cluster supervisors and twelve (12) Social Workers who are employed by the Department of Social Development, Polokwane Sub-District. The sample consisted of cluster supervisors who had more than three months experience of providing supervision in the Department of Social Development, Polokwane Sub-District and no acting cluster supervisor was selected to participate in the study. The Social Workers had more than three months of working experience at Department of Social Development, Polokwane Sub-District. These Social Workers were not on internship programme. The researcher used thematic data analysis. The findings of this study confirmed that supervision which is rendered in the Department of Social Development, Polokwane Sub-District is conducted by supervisors who did not receive training during their academic years and after being qualified Social Workers; supervisors conduct this critical role because of their years of experience as Social Workers. Secondly Supervision sessions which are conducted by effective supervisors who have good supervisory skills have a positive impact on the job performance of Social Workers, as compare to ineffective supervisors without good supervisory skills and thirdly none adherence to structured supervision under poor working conditions without resources with high caseloads and unfair remuneration leads to burnout, and consequently contributing towards Social Workers having the intention to leave the Department of Social Development. Key words: Cluster supervisors, Social Workers, Job performance and supervision
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Ho, Chi-on Billy. "An exploratory study of the relationship between social work supervision and organizational climate in children & youth centres in Hong Kong." [Hong Kong : University of Hong Kong], 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13552879.
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Parente, Mary. "Experience of Supervision Scale: The Development of an Instrument to Measure Child Welfare Workers' Experience of Supervisory Behaviors." VCU Scholars Compass, 2011. http://scholarscompass.vcu.edu/etd/2430.
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The purpose of this study was to develop and test the Experience of Supervision Scale, which measures the experience of supervisory behaviors from the perspective of child welfare workers. Child welfare supervision is gaining increased attention as states struggle to improve performance measures of their child welfare systems. However, the lack of a standardized instrument which measures supervision through an analysis of supervisory behaviors from the supervisee’s perspective has hindered efforts in these areas. The Experience of Supervision Scale is based on Kadushin’s three function casework supervision model of supervision (administrative, educational, and supportive) which was chosen as the theoretical framework due to this model’s emphasis on public agency clinical case work practice. Scale items were generated through focus groups of child welfare workers and supervisors. Items were reviewed by an expert panel and the scale was then administered to a statewide sample of 165 child welfare workers. The refined Experience of Supervision Scale consists of 32 items. In this study, it demonstrated high internal consistency with a Cronbach’s alpha of .962. Factor analysis yielded a three factor solution consistent with the casework model of supervision’s structure, while also suggesting slight modifications to the model. The three factors derived included: Performance Support, Emotional support/Availability, and Administrative activities. The results of this study suggest that the Experience of Supervision Scale has appropriate psychometric properties for use in complex research in which casework supervision is a variable.
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Faircloth, John William. "An investigation of eligibility decision congruence among school administrators, psychologists, and social workers for Virginia's developmentally delayed population." W&M ScholarWorks, 1991. https://scholarworks.wm.edu/etd/1539618457.
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The study investigated the construct of eligibility decision congruence as it applied to professional decision-makers for children with suspected developmental delays. Professional status and judgement format were the key variables of interest. Three distinct professional groups were surveyed: school administrators, psychologists, and social workers. The control group used professional judgement to determine eligibility, whereas the experimental group used a structured worksheet and eligibility criteria. One hundred and twenty subjects participated in a simulation of the eligibility decision process. Each subject was given five case summaries. A correct determination of eligibility was established for each case based on the decision of one multidisciplinary team and application of the Virginia Department of Education criteria. The control group received a form containing five distinct eligibility outcomes to select from in their determination of eligibility, whereas the experimental group received the same choices as part of the structured worksheet. Results from the investigation yielded a moderate level of congruence among the three professional groups. A weak positive correlation was also found with number of years experience on an eligibility team with the total number correct determinations of eligibility. Use of the structured format for determining eligibility improved the accuracy rate for the experimental group in one case with missing assessment components. Marginal congruence was noted in three of the five cases, leading to the conclusion that the professionals failed to use the criteria or applied the criteria incorrectly in their determination of eligibility for preschool services. Marginal to high degrees of accuracy were found in four of the five cases presented. The case with the lowest accuracy rate resulted in a false-negative error in which a child with disabilities was made ineligible for services. The overall accuracy rate in determining eligibility was 70.34%. Limitations and implications for further research were discussed.
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Subramanian, Premi. "A reflective supervision program to address occupational burnout and secondary trauma in child welfare workers in santa barbara county| A grant proposal." Thesis, California State University, Long Beach, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10099869.
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Child welfare workers in the County of Santa Barbara are tasked with ensuring the well-being and safety of the children and families they serve, often victims traumatized by the effects of abuse and neglect. In the execution of their duties to protect and serve their clients, these child welfare workers often experience occupational burnout and secondary traumatic stress (STS). This is in turn affects their ability to serve their clients effectively, placing this vulnerable population at further risk of harm. The goal of the Reflective Supervision Pilot Program (RSPP) is to provide reflective supervision to these child welfare workers to alleviate the job burnout and STS they experience, which may also lead to their intent to leave the child welfare department. There is much evidence to support the effectiveness of reflective supervision in addressing and alleviating symptoms of burnout and STS. The potential funding source for this grant is the Santa Barbara Foundation (SBF), which supports and funds community programs that enrich the lives of its residents and strengthens the fabric of the community. The actual submission and funding of this grant were not requirements for the successful completion of this project.
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Ho, Chi-on Billy, and 何志安. "An exploratory study of the relationship between social work supervision and organizational climate in children & youth centres inHong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1993. http://hub.hku.hk/bib/B31964266.
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Von, Schlicht Helena. "Die benutting van maatskaplikewerksupervisie in die onderrrig van 'n diverse studentepopulasie." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/70155.
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Thesis (MSocialWork)--Stellenbosch University, 2003.ENGLISH ABSTRACT: Internationally accepted opinion is that the education of social work students is currently under pressure to more effectively prepare the students concerned for service delivery in changing circumstances. Emphasis is placed on the role that social justice, relevance of theory, respect for human rights, cross-cultural competencies and diversity currently play in service delivery to the client system and therefore also within the educational situation. Social work educators must be equipped to provide students with effective education and to facilitate an effective learning process for a diverse student population. Various authors point out that during the learning process students must first be empowered to take control of their own life decisions before being able to successfully render services to a client system. Such empowerment in a diverse setting can be achieved through both the educators and students utilizing their diversity of cultures, backgrounds and experiences as resources to increase learning expenences. Education of social work students occurs amongst others through supervision, which a competent social work educator gives to the student. It is the purpose of this study to examine the nature of education by means of supervision in a diverse student population. Appropriate adult learning models that strive towards empowering students through supervision in a diverse setting, are discussed, as well as the nature of the multicultural competencies of the social work educator concerned. Finally practical and theoretical guidelines are provided according to which social work supervision can be used successfully in the education of a diverse student population.
AFRIKAANSE OPSOMMING: Internasionaal word die mening gehuldig dat die onderrig van maatskaplikewerkstudente tans onder druk is om die betrokke studente meer effektief vir dienslewering in veranderende omstandighede voor te berei. Klem word geplaas op die rol wat sosiale geregtigheid, relevansie van teorie, respek vir menseregte, kruiskulturele kompetensies en diversiteit tans in dienslewering aan die kliëntsisteem en dus ook in die onderrigsituasie, vertolk. Maatskaplikewerkdosente moet toegerus wees om effektiewe onderrig aan studente te gee en om 'n effektiewe leerproses vir 'n diverse studentepopulasie te fasiliteer. Verskeie outeurs wys daarop dat studente tydens die leerproses eers bemagtig moet word om beheer oor hulle eie lewensbesluite te neem alvorens tot suksesvolIe dienslewering aan 'n kliëntsisteem oorgegaan kan word. Sodanige bemagtiging in 'n diverse opset kan bereik word deurdat beide dosente en studente hulle verskeidenheid van kulture, agtergronde en ervarings as hulpbronne gebruik om leerervarings te verhoog. Onderrig van maatskaplikewerkstudente geskied onder andere deur supervisie wat deur 'n kompetente maatskaplikewerkdosent aan die studente gegee word. Hierdie studie het ten doel om die aard van onderrig deur middel van supervisie in 'n diverse studentepopulasie te ondersoek. Geskikte volwassene onderrigmodelle wat tydens supervisie in 'n diverse opset die bemagtiging van studente nastreef, word bespreek, asook die aard van die multikulturele kompetensies van die betrokke maatskaplikewerkdosent. Ten slotte word praktiese en teoretiese riglyne daargestel waarvolgens maatskaplikewerksupervisie suksesvol benut kan word in die onderrig van 'n diverse studentepopulasie.
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Truter, Elmien. "South African social workers at risk : exploring pathways to their resilience / Elmien Truter." Thesis, North-West University, 2014. http://hdl.handle.net/10394/10645.
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Social workers worldwide play a pivotal role in delivering social services to those in need of such services. Designated social workers (DSWs) deliver statutory services pertaining to the protection of children in need of care and protection. All social workers are confronted by several professional risk factors that jeopardise their well-being; yet risks specifically observed in DSWs support the plea to enhance their resilience. The purpose of this qualitative phenomenological inquiry was to explore pathways of resilience among resilient South African DSWs by studying relevant literature and examining South African DSWs’ lived experiences. A secondary purpose was to draw on these experiences and literature to develop guidelines for South African DSW supervisors who may encourage the promotion of DSW resilience. Conducting a qualitative research synthesis was the first step and resulted in the confirmation of social worker risk and a deficient understanding of South African DSW resilience. An advisory panel of social work, DSW, and resilience experts assembled and formulated indicators of resilience in resilient South African DSWs, namely: a value-embedded life, having a support network, and having personal strengths, which, next, facilitated the identification of 15 resilient South African DSWs through snowball sampling. These 15 DSWs wrote narratives and were interviewed through semi-structured interviews in order to explore their lived experiences of workplace risks and their resilience processes. The findings concluded that these DSWs adapted to workplace adversities by living a purpose- and practice-informing creed, enjoying supportive collaborations, engaging in constructive transactions, and accentuating the positive. Guidelines for South African DSW supervisors, which emerged from these findings and literature, were proposed to be framed by reflective supervision as a step towards promoting South African DSW resilience.PhD (Social Work), North-West University, Vaal Triangle Campus, 2014
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Whincup, Helen. "Direct work and home supervision requirements : a qualitative study exploring experiences of direct work from the perspectives of children, young people, and social workers." Thesis, University of Stirling, 2015. http://hdl.handle.net/1893/22280.
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There is renewed interest in the role that direct work and relationship-based practice does, should, or could play, in social work practice with children and young people. This study used a qualitative approach to explore day-to-day direct work with children and young people who are ‘looked after’ at home, from the perspectives of children, social workers and those supervising practice. The thesis explores the meanings ascribed to direct work, and identifies factors which enable direct work, and those which act as barriers. The research was undertaken in Scotland, and although the legislation, policy, and guidance underpinning practice differ from other jurisdictions, the messages to emerge are relevant across the UK and beyond. The study found that despite the existence of barriers, direct work which is characterised as meaningful by children, young people and professionals does happen; and that the relationships formed between children and social workers are both a precursor to and an outcome of direct work. A core theme is that although individual relationships are central, the everyday encounters between children and their social workers need to be understood and situated within the personal, professional and structural contexts in which they take place.
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Assegaai, Tumelo. "Supervision and trust in community health worker programmes at scale: Developing a district level supportive supervision framework for ward-based outreach teams in North West Province, South Africa." University of Western Cape, 2021. http://hdl.handle.net/11394/8262.
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Philosophiae Doctor - PhDNational community health worker (CHW) programmes are to an increasing extent being implemented in health systems globally, mirrored in South Africa in the ward-based outreach team (WBOT) strategy. In many countries, including South Africa, a major challenge impacting the performance and sustainability of scaled-up CHW programmes is ensuring adequate support from and supervision by the local health system. Supervisory systems, where they exist, are usually corrective and hierarchical in nature, and implementation remains poor. In the South African context, the absence of any guidance on CHW supportive supervision has led to varied practices across the country. Improved approaches to supportive supervision are considered critical for CHW programme performance. However, there is relatively little understanding of how this can be done sustainably at scale, and effective CHW supervisory models remain elusive. Research to date has mostly positioned supervision as a technical process rather than a set of relationships, with the former testing specific interventions rather than developing holistic approaches attuned to local contexts.
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Chiu, Cheung Suk-yee Grace, and 趙張淑兒. "Implications of the team approach on supervisory functions: a study of children and youth centres inHong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1990. http://hub.hku.hk/bib/B31976220.
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Immink, Hannelie. "Riglyne vir 'n supervisieprogram vir maatskaplike werkers in diens van die Provinsiale Administrasie Wes-Kaap, Departement Maatskaplike Dienste en Armoedeverligting." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50084.
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Thesis (MA)--Stellenbosch University, 2004.ENGLISH ABSTRACT: This research investigates guidelines for a supervision programme for social workers in the service of the Provincial Administration Western Cape, Department of Social Services and Poverty Alleviation. In practice social work supervision is done at the organizations to develop young social workers' knowledge, skills and attitudes. This will enable them to develop professionally and to work independently. At the Department of Social Services and Poverty Alleviation supervision is also done with newly appointed social workers to empower them to work independently. Supervision in social work is 'n specialized method that enquires specific knowledge and skills. Effective and structured supervision's aim is to better the service rendering to the client. The Department of Social Services' vision and mission is also aimed at the best service rendering to their clients. The Department of Social Services and Poverty Alleviation has the problem that there is no guidelines to structure the supervision process. There for this research is aimed at the necessacity of guidelines for the practicing of social work supervision to get the results of better service rendering to the clients. To give the guidelines, there was a focus in this research report that includes 'n thorough literature study that describes the Department of Social Services and Poverty Alleviation's structure and the way supervision has been done up till this moment. The nature of supervision is also looked at in a theoretical way to broaden the knowledge of how supervision is supposed to be done. The empirical research involved the use of both qualitative an quantitative methods to explore the theoretical part of the research. An explo The fmdings of this study can be used as guidelines in the development of a supervision programme for social workers in the service of the Department of Social Services and Poverty Alleviation.
AFRIKAANSE OPSOMMING: Hierdie navorsing ondersoek riglyne vir 'n supervisieprogram vir maatskaplike werkers in diens van die Provinsiale Administrasie Wes-Kaap, Department Maatskaplike Dienste en Armoedeverligting. Maatskaplikewerk-supervisie word in die praktyk by organisasies beoefen ten einde jong maatskaplike werkers se kennis, vaardighede en houdings te ontwikkel om die maatskaplike werkers instaat te stel om professioneel te ontwikkel en onafhanklik te werk. By die Departement Maatskaplike Dienste en Armoedeverligting word nuwe maatskaplike werkers ook onderwerp aan supervisie ten einde hulle te bemagtig om onafhanklik hul werk te verrig. Maatskaplikewerk-supervisie is 'n gespesialiseerde metode wat spesifieke kennis en vaardighede vereis. Effektiewe, gestruktureerde supervisie het ten doel beter dienslewering aan die kliëntsisteem. Die Departement Maatskaplike Dienste se visie, missie en beginsels is daarop gerig om die kliëntsisteem van die beste dienste te voorsien. Die Departement Maatskaplike Dienste en Armoedeverligting se dilemma lê juis hierin dat daar nie 'n handleiding met riglyne bestaan ten einde gestruktureerde supervisie te doen nie. Hierdie navorsing is gerig op die noodsaaklikheid van riglyne vir die beoefening van maatskaplikewerk-supervisie ten einde kliëntediens te verbeter. Ten einde riglyne daar te stel, fokus die literatuurstudie op 'n bespreking van die struktuur van die Departement Maatskaplike Dienste en Armoedeverligting en die wyse waarop maatskaplikewerk-supervisie binne hierdie struktuur verrig word. Die aard van supervisie word ook teoreties bespreek ten einde teoretiese kennis uit te brei oor hoe supervisie behoort gedoen te word. Die teoretiese deel van die verslag word uitgebrei in die empiriese ondersoek, deur ontleding en bespreking van die resultate van die ondersoek. 'n Verkennende studie is benut en beide kwalitatiewe en kwantitatiewe metodes is gebruik om die inligting van respondente te bekom. Die bevindinge en resultate van die ondersoek is geanaliseer en vergelyk met die literatuur en sekere aanbevelings is gemaak. Die bevindinge van hiedie studie kan as riglyn gebruik word vir die samestelling van 'n supervisieprogram vir maatskaplike werkers in diens van die Departement Maatskaplike Dienste en Armoedeverligting.
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Cervantes, Cynthia Crystal, and Vanessa Vazquez. "Knowledge of School Resource Officer's Roles and Their Perceptions on School Social Worker's Roles." CSUSB ScholarWorks, 2018. https://scholarworks.lib.csusb.edu/etd/716.
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The study examined the perception of school resource officers (SROs) role in a school setting, the training they received prior to working in a school setting, their interaction with students, and their relationship with school administration, staff, and school social workers. Previous studies discussed SROs’ roles to be ambiguous and their primary focus of a school resource officer to maintain school safety, while other studies discussed the criminalization in schools due to the placement of law enforcement in the school settings.
The study employed a qualitative design with face-to-face interviews with seven participants who serve or have served as a SRO's in a public school, grades kindergarten through twelfth grade. The study found that SROs knew their roles very well and did not feel their role was ambiguous. The study also revealed that and that school administrators might cause issues if they did not fully understand the role and limitations of the SRO’s. Another finding of the study was that SRO’s roles do not collide with school social workers (SSWs). Based on the findings of the study, we recommend that school administrators and staff work on understanding the role of SROs to better work with the students they serve. The study findings also encourage SROs, SSWs and school administrators to work collaboratively to better serve students on campus effectively and work with better understanding each disciplines knowledge.
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Sikhitha, Thivhusiwi Maureen. "Supervision expectations of workers in Vhembe District of Limpopo Province." Thesis, 2018. http://hdl.handle.net/10386/2233.
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Thesis (Ph.D. (Social work)) -- University of Limpopo, 2018The aim of this study as borne by the topic, was to ascertain the supervision expectations of social workers in Vhembe District of Limpopo Province. The unit of the study were social workers employed by the Vhembe District Department of Social Development (Vhembe DSD or DSD) only. The study excluded social workers who were employed by the Non-Governmental Organisations (NGOs) or in any other capacity outside of the DSD. The data collection consisted of two phases; that is, firstly, a survey questionnaire which was administered to two hundred and five (N=205) social workers. The second phase consisted of structured interviews with ten (10) social work supervisors, and ten (10) supervisees. The structured interviews were meant to strengthen the quantitative data from the survey. The DSD‟s planning documents such as the Strategic Plan 2015-2020, the Annual Performance Plan 2016/2017 (APP) the Vhembe DSD Operational Plan 2016/2017(OPS Plan) and other documents were also studied to explain the themes that arose from the structured interviews. The document study provided a third stream of data collection. Large quantitative data was collected from the two hundred and five (N=205) social workers who voluntarily accepted to participate in the first part of study. The survey data collection covered the 9 sections on the questionnaire to determine the needs, these are; A. Demographics, B. Supervision Infrastructure, C. Purpose of Supervision, D. Process of Supervision, E. Types, Styles and Models of Supervision, F. Supervision Outcomes, G. Self-Evaluation, H. Readiness when first entered the work environment, I. Additional comments.The quantitative findings showed that the experience of supervision was not uniform among Vhembe District social workers in terms of their baseline supervision experiences and expectations. Apart from the supervision experiences being uneven, they also deviated considerably from the prescribed supervision norms in South Africa. Both the quantitative and qualitative aspects of the data have shown that supervision was not taking place as prescribed in the Norms and Standards (2011) and the Supervision Framework (2012), or it was not taking place at all in Vhembe District. The practice of supervision had diminished because the scope of practice of social work within the DSD has been reduced or downscaled. There was a tendency to shift the focus of social work services towards management of services rather than the provision of services to clients. Such management was mainly seen in the planning and reporting of services rendered where the emphasis was on the numerical targets rather than on the impact or quality of social work services rendered. The limitation of scope for social work and supervision practice resulted because the managerial focus tended to undermine professional focus and values of social work.The reduction of scope for social work and supervision was mainly due to structural misalignment between the vision, mission and the programme and budget structure of the DSD, both at the Head Office and in Vhembe District. The programmes that were meant to support and sustain professional matters, such as supervision and training; were either non-existent, not funded, or not funded at the correct levels or they lacked the human resources to drive them.The management focus also led to fewer supervisors being appointed. At the time of commencement of the data collection (ie., August 2016), there were only thirteen (N=13) substantively appointed supervisors to a population of more than three hundred social workers in Vhembe DSD. The poor supply and utilisation of supervisors was also caused by the DSD‟s failure to implement Resolution 1 of 2009 of the Health and Social Development Bargaining Council which regulate career paths for social workers in terms of the Occupation Specific Dispensation (OSD). The non-compliance with Resolution 1 of 2009 was also compounded by the failure of the DSD to provide work tools for the social workers. These are work tools such as vehicles to conduct home visits, computers and printers to prepare the reports and telephones to manage the daily operations of the work. The lack of work tools leads to low work output, and poor service rendering to the clients. Recommendations were made in terms of the short-term „low hanging fruits‟ actions that the DSD could immediately address, and other more medium-term changes to the organisational structure that can be linked to the DSD‟s planning cycle. The short term recommendations included the conducting of audit to establish the outstanding OSD implementations and the grade promotions of the social workers into senior posts to ready them for supervisory posts, among others. The more medium-term structural recommendations consisted mainly of a proposed supervision model for Vhembe DSD to address the gaps identified in the findings.
Health and Welfare SETA
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Mboniswa, Motlogelwa Bertha. "Perspectives of social workers regarding supervision in the department of Social Development, Johannesburg." Diss., 2006. http://hdl.handle.net/2263/24673.
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Supervision is the process in which the supervisor helps supervisees to use their skills and knowledge to deliver effective services to the clients, thus achieving organisational objectives. For the organisation to render effective and efficient services to their clientele, supervision is necessary to all employees to ensure that they receive the relevant education and support for effective job performance. This study was conducted to explore the perspectives of social workers regarding supervision in the Department of Social Development in Johannesburg. The study was conducted amongst social workers working for the Department of Social Development in Johannesburg. The researcher’s motivation for choice of study emanates from the observation and experience she had regarding supervision during her deployment as a Social worker in the Limpopo Department of Health and Welfare, and during her deployment in the Department of Social Development in Johannesburg. The researcher never received formal supervision, and this resulted in development of interest by the researcher in determining the viewpoints of other social workers regarding supervision within the Department. In undertaking this research, a quantitative approach was utilised to understand the social worker’s perspectives, with the intention of making practical recommendations to the Department of Social Development on how to offer quality supervision. In this context, an applied research method was used as the findings will directly benefit the Department in improving service delivery by social workers by offering them effective supervision. A quantitative-descriptive design was used whereby a questionnaire was used to collect data from the respondents. No sampling was done for this study as all the social workers were made part of the study because of the small population. Relevant ethical procedures were taken into account such as ensuring that the respondents complete a written consent form, Confidentiality and anonymity were guaranteed, and no harm was posed to respondents whether emotionally or physically. Literature review regarding the study of supervision focusing on the functions, methods, roles, phases and model of supervision was done. The researcher consulted various sources to obtain different viewpoints about social work supervision. The study was conducted by distributing 90 questionnaires to the supervisors to give to social workers and only 45 respondents participated in the study. Returned questionnaires were analysed by means of a computer. Data was presented by means of tables, bar chart, graphs, and pie chart. The data was interpreted using the researcher’s viewpoints and the views from the literature. The research findings indicated that social workers regard supervision as necessary and important because they will receive guidance and support in performing their duties. Though the study confirmed that supervision within the Department of Social Development was not formalized, most social workers felt that the supervision they received was effective. This could be attributed to lack of knowledge by social workers on what supervision entails or it could be that the social workers are comfortable with the structure of supervision as it is currently in the Department. It was also revealed by this study that the highest qualification of social workers was a four year B.A. (SW) degree. None of the social workers furthered their studies in MA Supervision. It was found that there was lack of knowledge on supervision process by the supervisee and supervisors. With this lack of knowledge on supervision, it is possible that the social worker’s expectations of the supervisors have diminished, thus impacting on their views about supervision.Dissertation (MSD (Management))--University of Pretoria, 2007.
Social Work and Criminology
unrestricted
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Maupye, Mpulana Velencia. "Perceptions of newly qualified social workers regarding supervision within the Department of Social Development in the Limpopo province, South Africa." Thesis, 2016. http://hdl.handle.net/10539/20741.
Full textAbstract:
Department of Social Work
School of Human and Community Development
Faculty of Humanities
University of Witwatersrand
In partial fulfilment of the requirement for the degree
MA (Occupational Social Work)
February, 2016Supervision in the social work profession is fundamental to training, as it helps social workers to develop theirprofessional capabilities and improves their skills and knowledge of rendering quality services to clients. Lack of supervision for newly qualified social workers may compromise the quality of services received by clients.Effective supervision is associated with good quality service to clients, increased professional development and greaterjob satisfaction for social workers. A qualitative study was conducted with a sample of 20 newly qualified social workers employed at the Department of Social Development in Waterberg District of the Limpopo Province where individual supervision is the most commonly used method of supervision. The aim of the study was to explore the perceptions and experiences of newly qualified social workers regarding supervision at their workplaces. The data was collected through semi-structured interviews, using semi-structured interview schedule, and analysed using thematic content analysis. The non-probability and purposive sampling was applied. The main findings were that the newly qualified social workers recognisedmany of the strengths of the Department of Social Development Supervision Framework which included: ethics, a supervision contract, professional development and compliance with the Framework. The data analysed also revealed that supervision within the DSD is not conducted in compliance with the Supervision Framework and various factors affecting the quality of supervision in the Department were highlighted. This report concludes with a brief discussion of the findings and recommendations.
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Chanyandura, Ropafadzo. "Exploring the experiences of the child protection social workers in Johannesburg regarding supervision." Thesis, 2016. http://hdl.handle.net/10539/21838.
Full textAbstract:
The Department of Social Work,
School of Human and Community Development,
Faculty of Humanities,
the University of the Witwatersrand,
in partial fulfilment of the requirements
for the degree Master of Arts in the field of Social DevelopmentThe social work profession has long regarded professional supervision as central to the maintenance of best practices and has taken a leadership role in asserting the significance of supervision in human service settings. The goal of the study was to explore the experiences of child protection social workers with regards to supervision. The study utilized a qualitative research approach. Through a case study design, the researcher explored the experiences of a purposively sampled group of child protection social workers in Johannesburg on supervision. The researcher gathered qualitative data by carrying out face to face interviews with a total sample of twelve participants drawn from two child protection organizations based in the Johannesburg area. The study established that group supervision, individual supervision and peer supervision are the three main types of supervision utilised by child protection organisations, with group supervision being the most commonly used method. Furthermore, the study discovered that supervision plays three main functions in the work of child protection social workers, namely educational, supportive and administrative functions. The study also exposed numerous challenges faced by child protection social workers in their supervision of their daily work. In view of the study’s findings and conclusions in relation to the experiences of child protection social workers in supervision, the researcher proposes that child protection organisations need to utilise the most effective types of supervision which are beneficial to both the organisation and, more importantly, the clients they serve.
GR2017
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Hunter, Kirsty Anne. "Supervision - the power to save? an exploration of the role supervision can play in a social worker's decision to resign in the child protection field." Thesis, 2016. http://hdl.handle.net/10539/22591.
Full textAbstract:
A report on a study project presented to the Department of Social Work, School of Human and Community Development, Faculty of Humanities, University of the Witwatersrand in partial fulfilment of the requirements for the Master of Arts by course work and research report in Occupational Social Work. September 2016.Social work in South Africa is challenged by high caseloads, dangerous working environments and poor remuneration (Social Work Indaba, 2015). These challenges combined with high voluntary staff turnover rates (40.4% in 2006) have negative consequences for the protection of South Africa`s vulnerable children (Earle-Malleson (2009). In this context, supervision is often proposed as a potential cure-all for the tensions in social work. This study utilises an instrumental case study design to describe and explore child protection social workers’ perceptions of supervision and retention. The key aim of the study is to interrogate the role of effective social work supervision on a social worker’s decision to leave the employment of a child protection organisation in Gauteng. Twelve participants were identified through a combination of purposive and snowball sampling. Utilising a semi structured interview schedule, face to face interviews were conducted with each participant. The data obtained from the interviews was transcribed and analysed thematically. The research findings yielded concerning results on the supervision the participants had received with only 25% of the participants indicating that they found their supervision supportive and educational. High levels of organisational disengagement were noted, which created an organisational climate of neglect. This contributed indirectly to ten participant’s decision to resign as a lack of supervision heightened their frustrations with the system and their increased perceptions of child protection work as monotonous. A lack of a supportive and educational focus also closed off opportunities for participants to grow as social workers and learn adaptive coping skills. This led to some participants feeling emotionally overwhelmed. Both of these factors were cited as reasons for exiting child protection organisations. These findings reaffirm the importance of supervision as a reflexive process and provide insight into the targeting of interventions aimed at retaining child protection social workers in South Africa. Keywords: Child protection; retention; effective supervision; job embeddedness; social worker; disengagement; voluntary staff turnover
GR2017
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Lu, Chi-Fang, and 呂季芳. "The Practice Development for Child Protection Social Workers: A Case Study of the Supervision System." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/63071181238132545516.
Full textAbstract:
碩士靜宜大學
社會工作與兒童少年福利學系
102
Children and teenagers protection is a more complicated and tricky helping work in the field of social work practice. The service process is full of challenges and risks, and novice social workers particularly suffer from heavy stress and sense of helplessness. According to the studies, if children and teenager protection supervisors can exert its function, it will be very beneficial to the cultivation of practical working skills and coping ability of novice social workers. Therefore, the main purpose of this study is to investigate the work dilemma faced by novice social workers and their need for assistance in guidance and counseling from the perspective of children and teenager protection supervisors, as well as novice social workers. This study also summarizes novice children and teenager protection social workers’ expectations towards guidance and counseling system and supervisors’ opinion on the current guidance and counseling system. To achieve the research purpose, this study conducted in-depth interviews to collect and analyze the qualitative data from 2 supervisors and 4 novice social workers. The research findings are as follows:(1) under the diversified context where supervisors are not cultivated through specific training system, their abilities are affected; (2) only when applicable laws and decrees of protection are understood can their guidance and counseling function be exerted;(3) to assist novice social workers in improving coping effectiveness, it is necessary to grasp protection-related sources and fully apply and connect them; (4) it is necessary to respect the individual differences of social workers and provide them with individualized guidance and counseling model; (5) novice social workers should engage in advanced studies to improve guidance and counseling professional skills; (6) it is necessary to use individual guidance and counseling and group guidance and counseling to form a good interactive relationship; (7) it is necessary to establish social worker peer support group and guidance and counseling peer support group.Based on the research finding mentioned above, this study proposed the following suggestions: (1) to legalize the practical guidance and counseling training system; (2) to regularly hold cross-county/city guidance and counseling group meetings; (3) to regularly inspect the function and efficiency of guidance and counseling; (4) to legalize the guidance and counseling responsibilities of practical work; (5) to urge local governments to budget for the training and cultivation of protection supervisors and social worker manpower; (6) to develop protection supervisors and social worker personal safety mechanism.
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Huang, Ming-yu, and 黃明玉. "A Study of Work Predicament and Supervision System：with the Child Protection Social Workers as Example." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/7p68q4.
Full textAbstract:
碩士靜宜大學
青少年兒童福利研究所
97
Among various service programs in the field of social works, child protection affair is the most complicate and difficult one. In such occasion, there are lots of challenges and risks that cause great frustration and pressure to the subject social workers. In the study of related research reports, a well-functioned supervision system in the organization or institute will support the social workers dealing with the job stress and help reducing the potential professional burnout. Base on this initiative, the purpose of this research is to evaluate the current supervision practices by assessing the social workers’ predicament in children protection and to derive their perception to implement and execute supervision system. This study is base on the pre-designed interview outlines with qualitative research method. To obtain precious and in-depth information, a total of six (6) subject staffs were interviewed. They are three (3) social workers and three (3) supervisors of children protection selected from a non-governmental organization of social support and services. According to the findings of the semi-structured interview and analysis study, the conclusion of this study is summarized as: 1.Multi-barriers cause the work predicament of children protection social workers. The major sources of the barriers are: [Case related] the case participant his/her self’s resistance and violence attack to the social workers; [Resource related] non-cooperation of alliance parties, threshold and limitation in welfare application, severe deficient in resources and supply; [Individual related] inexperienced social workers, psychological reactance to the case participants, and role ambiguity; [Organization related] over-loaded job assignment, inadequate mechanism to cooperate with related government units. 2.Work predicament impacts negatively in both mental and physical side of the social workers. In mental side, there are inexplicable fears to the involuntary cases assigned, professional burnout from a series of out-of-control in emotion and lower sense of achievement. In physical side, high work stress makes the social workers tiredness and exhaustion and out-of-shape in body stature from abnormal anti-pressure dietary. 3.The function of supervision plays most effectively way in supporting individual social worker in dealing with the work predicament. There are several tactics that social workers use to take when they encountering the sources of pressure. Among these actions, the coaching and assistance from Supervisor can significantly help the social workers to walk over the predicament. 4.Difficulty in developing and heavy work-loaded are the major obstacles to block and jeopardize the supervisors in social work. High turnover rate creates the seniority and tenure gap to impact the development of supervisors as well as creating heavy administrative work loading to the supervisors. And, there is ambiguity of supervisors’ roles and responsibilities from varied assignments and less specific working process and procedure. 5.On one hand, the supervisors coach the social workers in a positive way. But on the other hand, also may affect negatively and create pressure to them as well. Supervision provides skill modeling demonstration, emotional support and assistance in individual case. However, the authority role of supervisor and improper supervision relationship may create unfavorable feeling and stress. 6.Gender difference brings defense and unfair treatment in the relationship of supervision and impact the quality of supervision. The unequal power distance actually exists in the relationship of supervision. Especially, when there is a gender difference between the supervisor and social worker, it will influence during the forming process of the supervision subject and imperceptibly create the different treatment to the social worker to impact the foundation and establishment of supervision relationship. 7.There is role dilemma of the supervisors. Most of the time, the supervisors are well-experienced. But, he/she will still encounter various issues, such as, top management’s demands and expectation; sandwich-dilemma in between of the management and the staffs; limitation of personal professional ability; and the challenge of interaction skill in subordination relationship. So, it is necessary that the supervisors have to take continuous professional training, development and being supervised professionally as well. Base on above summary, this study recommends: 1.Establish the specific guidance and procedure for developing the supervision system of children protection; 2.Add supervision courses into the academy curriculum of social work education in universities; 3.In order to reduce the work load of supervisor and to develop potential supervisor, request additional managerial level to lead the senior social workers in administration; and 4.Develop the localized training materials for social work supervisor.
39
Han, Li-Nien, and 韓麗年. "Research on the experiences of empowerment in supervision: From the perspectives of medical social workers." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/y865q9.
Full textAbstract:
碩士國立臺灣師範大學
社會工作學研究所
105
The fact that medical social workers feel disempowered on a regular basis in a highly professional development of the medical environment may affect the capacity of the disadvantaged case individual as well as his/her family. Therefore, the purpose of this paper is to explore the supervisee’s experiences of empowerment with his/her supervisors and the process of transforming them into their own power, which may serve as a reference source for medical social supervisors to shape the strategy of empowering their supervisees. This study adopts the qualitative research method and includes in-depth interviews of eight medical social workers to explore the experiences of the supervisees who go through disempowerment, empowerment, and eventually fight for equal professional rights by means of their supervisors’ empowerment. The results of the study show that the social workers who feel disempowerment in the aspects of personal professional skills, teamwork and social work departments may initiate a four-stage empowerment process in which the supervisees find the improvement in their inner strength, refocus on their works, recognize the value of work and embark on fighting for professional equality as a result of the supervisors’ empowerment conducts including strengthening the supervisees' personal expertise and enhancing their capacity to have conversations with the other members in medical teams. Therefore, as far as the practice of medical social work is concerned, the following four suggestions have been put forward. First, it is suggested that the training programs for the supervisors be integrated into the general education and training courses of the social work department. Second, collaborative partnerships between the supervisor and the supervisee should be established. Third, the supervisor is expected to lay great emphasis on his/her own example. Last, the supervisees are expected to remind themselves of self-empowerment through the relationship of supervision. As far as the medical social work supervision system goes, it is suggested that adjustments should be made by phases depending on one’s seniority. A structural supervision system is to be applied to new staff, while the self-supervision of their professional task is to be applied to those with the service length of more than three years. As to strengthening the organization's empowerment strategy, it is suggested that more than two sources of power are to be established for the internal department of social work within the hospital so as to validate the presence of the department. Last but not least, the professional medical social groups should seek collective awareness of the medical social work content, and contain the influence of the hospital employers on the medical social work through external forces .
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Wood, Rachel Catharina Johanna. "'n Beskouing van supervisie in die maatskaplike werk as 'n samestelling van bestuursfunksies." Thesis, 2014. http://hdl.handle.net/10210/12168.
Full text
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Shokane, Faro Farras. "An evaluation of the implementation of the supervision framework for social work profession in Mopani Dstrict, Limpopo Province." Thesis, 2016. http://hdl.handle.net/10386/1718.
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Harmse, Amelia Deidre. "Support systems for social work supervisors in the department of welfare." Thesis, 2000. http://hdl.handle.net/2263/26952.
Full textAbstract:
Due to the emotional draining and potentially stressful nature of social work practice, the availability of social work supervision becomes desirable and necessary. Supervision has to be implemented continuously in order to render an effective and sufficient service to clients, families and communities. Social work supervisors have very important and necessary roles to play in the professional development of social workers and the effective functioning of the social services organisations in which they are employed. Additional to the responsibility pertaining to the social workers, supervisors are middle managers and thus have specific management responsibilities as well. The result is that the supervisor has to implement both supervision and management functions. Supervisors function under stress that is enforced by expectations from social workers and senior management. Social workers do have formal channels of feedback and support in the supervisors that provide opportunities for commendation. Supervisors have no such formally assigned sources of feedback or support. There is little recognition for their accomplishments and little or no support when they encounter problems. The problem is that the lack or absence of support and support systems for social work supervisors has a negative influence on their supervisory and managerial services to social workers. The supervisory and managerial expectations were identified as prove of the demands placed on supervisors as well as the work-related stress that they are subjected to. A few management strategies have been identified as possible support systems for supervisors in the management of supervisees. Support systems that were identified and discussed are employee benefits, employee incentives, job description, knowledge of the budget and financial controls, employee assistance program, supervisors’ peer support group, career planning, organizational culture, organizational climate and the immediate superior. The empirical research was done through the quantitative research technique and a mailed questionnaire as data gathering method. The social work supervisors of the Department of Welfare were the research population and the participating provinces were Mpumalanga, Free State and Eastern Cape. The data received through the questionnaires supported the indication that supervisors do not receive support in the execution of their responsibilities. It was confirmed that the identified support systems, if utilised and applied effectively, could provide supervisors with support. The empirical research and the literature study have confirmed the following research statements: 1. Insufficient support systems are available to supervisors in the social work profession. 2. The available support systems for social work supervisors are inadequately administered and utilised . 3. Due to the inadequate utilisation of support systems, supervisors experience lack of support resulting in neglected supervisory and managerial practice. Relevant data from the questionnaires and the literature study formed the basis for the development of guidelines for application of the support systems. It is recommended that these guidelines be implemented for the support systems to be effectively utilised and applied.Thesis (DPhil (Social Work))--University of Pretoria, 2007.
Social Work and Criminology
unrestricted
43
SU, YU-AN, and 蘇俞安. "A Study of External Supervision Professional Training Program for Early Intervention Social Workers in Miaoli County." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/j84j4a.
Full textAbstract:
碩士國立臺中教育大學
幼兒教育學系早期療育碩士班
106
The purpose of the study was to illustrate the current situation of external supervision professional training program for early intervention social workers in Miaoli County, how the participants felt, learned, changed, and achieved goals after attending the program by using Kirkpatrick Four-level Evaluation Model to examine, and the influencing factors of early intervention social workers attending the program. A qualitative approach was applied to conduct this study. The external supervision professional training program for early intervention social workers in Miaoli County was chosen as the case study, and six participants who completed the program were interviewed in an in-depth manner to collect the data. The results of the study were shown below: 1.The current situation of external supervision professional training program for early intervention social workers in Miaoli County The program was arranged by Miaoli Social Affairs Department and was flexible for non-profit organizations (NPOs) to attend. The topics of the program were meeting practical needs and developed to be an annual on-the-job training. 2.Examining the program using Kirkpatrick Four-level Evaluation Model On the Reaction level, the participants reacted positively to the atmosphere of program, teacher’s teaching, and program design. On the Learning level, most of the courses in the program did enable participants to increase their knowledge level, acquire skills and techniques, and change their attitudes. Further, how participants have changed after the program was examined on the Behavioral level. Lastly, the improvement of early intervention service quality was discussed on the Result level. 3.The influencing factors of early intervention social workers attending the program The influencing factors of early intervention social workers attending the program can be divided into direct factors and indirect factors. Teaching methods, teacher’s personality traits, the relevance between questions and course materials, the course theme, and social workers’ work loading were direct factors. The attitude of social workers’ working institutions and how their supervisors react were indirect factors. Based on the result of the study, the further suggestions were provided to Social Affairs Department, early intervention institutions, NPOs, and future researchers.
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Deonarain, Pushparani Perumal. "The nature of social work supervision in the Sedibeng Region." Thesis, 2014. http://hdl.handle.net/10210/8959.
Full textAbstract:
M.A. (Social Work)The study aimed at determining the nature of social work supervision in welfare agencies in the Sedibeng Region, Gauteng. The research was of an exploratorydescriptive nature. A questionnaire was used as a data collection tool and was self administered by the respondents. A total population of 57 social work supervisors are employed by non-governmental organisations (NGO), community-based organisations (CSO) and government departments in the Sedibeng region and were included in the study. Fifty one completed questionnaires were returned. The research revealed that the majority of the respondents held a management position within the organisation and it is therefore concluded that supervision of social workers formed part of their management function. In addition, the supervisors rendering social work supervision were in possession of a Social Work Degree, which indicated that supervisors met the basic educational requirement to supervise social workers. Fifty eight percent of supervisors had six or more supervisees under their span of control. This is above the current norm set by government of one supervisor to five social workers. Respondents felt they had the knowledge, experience, infrastructure and resources to supervise staff including relevant policies and procedures to guide supervision. Key supervisory roles and qualities that are relevant to supervision were identified by the respondents. Four key roles were identified by supervisors namely, motivating and inspiring staff (88%), facilitating skills development and increasing the knowledge of supervisees (84%), facilitating professional development of supervisees (76%) and developing the social worker to use him/herself more efficiently and effectively (76%). The most important qualities of a supervisor that were identified are: first, openness, Willingness to help and learn from others (76%), second, a supervisor should be calm, focused and goal-orientated (74%). Finally supervisors should be able to deal with conflict (70%). These three qualities were highly rated among the respondents. Barriers to supervision included: increasing work pressures and demands (74%), high staff turnover (54%) and the emphasis on quantity instead of quality social work services (56%). Recommendations included policies that set minimum norms and standards for supervision. The need to prioritise supervision as part of a management function in social welfare settings within Governmental and Non Governmental Organisations, forums to promote dialogue, capacity building and monitoring and evaluation tools are needed to assess the efficiency and effectiveness of supervision provided and its impact.
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Phillips, Rachel E. "Health and the sex trade : an examination of the social determinants of health status and health care access among sex workers." 2003. http://hdl.handle.net/1828/424.
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46
Hong, Ya-Lin, and 洪雅玲. "A Study of Correlation between Quality of Supervision and Sense of Risk Control on Child Protection Social Workers." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/43992379568863561053.
Full textAbstract:
碩士東海大學
社會工作學系
102
As human capital, social workers play crucial role in the field of child protection. However, confronted with the variety of services and diverse conflicts of child protection, social workers in this field are frequently facing the problem of burnout and turnover. To reduce the intention to leave, developing a sense of risk control turns to be very important for child protection social workers. There are many factors influencing one’s sense of risk control. In addition to the individual personality, working environment and the assistance from the supervisors are very important. Therefore, the purpose of the study is to investigate the correlation between the quality of supervision and the sense of risk control of the social workers. Subjects were recruited from the child protection social workers working in the public sectors in the west part of Taiwan by using purposive sampling. A self-edited questionnaire is adopted in the study. A total of 240 questionnaires were distributed by mailing and 235 were collected, among which 184 were valid questionnaires with a recall rate of 97.9%. The research results and findings are listed as follows: (1)The background information of the subjects: The average age of the subjects is about 31 years old, averagely having 6 years of working experience among which 3.5 years working as a child protection social worker. As to their professional background, most of them have a university degree without the social worker license and not the senior social worker of public service. For those who work as supervisors are responsible for child protection affairs and have to supervise the maximum of 12 social workers and they usually don’t take charge of any case. Moreover, most of their management employ professionals as external supervisors to help. Most of them have the stressful experiences from the child-abuse cases, the threat of their personal safety and the pressure from public officials. In addition, half of the child protection social workers are obedient to the decisions which their line managers or supervisors make. (2)From the attribution of results of treatments, child protection social workers tend to external attribution in both success and failure experiences, which indicates a sense of control risk is low. (3)Reliability perceived in the quality of supervision is highest, while assurance and empathy are the other two elements. (4)There is significant difference and relationship between quality of supervision and a sense of risk control. (5)Child protection social workers perceived quality of supervision and external attribution of success only shows positive and low correlation, which indicates the internal supervisors of social workers assist to enhance social workers’ sense of risk control are limited. (6)Part personal data and assurance of quality of supervision show predictive power upon sense of risk control. Among those variables, heavy pressure experiences of personal data show highest predictive power of sense of risk control. Based on the findings, the researcher proposed the pedagogical implication for social welfare organizations or institutes: (1)The employee training: Critical thinking should be encouraged, and providing the space for discussion is needed while the supervisors should properly provide their feedback and provide the space for reflection. (2)The management of the organization: Regulations interfere in the quality of supervision is what should be emphasized. (3)The school education: Interaction skills and cyber-related courses are needed to provide access for cultural understanding in Chinese Guanxi Interaction and thus reinforce personal sense of risk control. (4)The social welfare organizations or institutes should work together to create the friendly child protection working environment.
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Mokoka, Lebohang. "The experiences of social work supervisees in relation to supervision within the Department of Social Development in the Johannesburg Region." Diss., 2016. http://hdl.handle.net/10500/20818.
Full textAbstract:
Social work was declared a “scarce skill’’ in 2003 by the Minister for Social Development, Dr. Zola Skweyiya. In response to this, the National Department of Social Development developed the Recruitment and Retention Strategy for Social Workers. This strategy identifies supervision as a critical area requiring definite attention, if the retention of social workers is to be realised. Social work supervisees’ voices need to be heard on this issue and hence this study was undertaken.
The main purpose of this study was to explore, describe and gain insight into the experiences of social work supervisees in relation to supervision within the Department of Social Development, Johannesburg Region.
A qualitative research approach was used, and qualitative data was collected through semi-structured interviews and analysed using Tesch’s model in Creswell (2009:186). The researcher followed a systematic process of data analysis.
The findings of this study reveal amongst others, a lack of supervision for social work supervisees, and raises questions about the quality and effectiveness of the service rendered by the social work supervisees.Social Work
M.A. (Social Science)
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Lekalakala, Esther Kgauhelo. "Participatory research in organisational change with social work supervision." Diss., 1999. http://hdl.handle.net/10500/17197.
Full textAbstract:
The dissertation presents a participatory research process in organisational change with social
work supervision. The study was conducted with a group of social work supervisors employed by
the Department of Health and Welfare in the Central region of the Northern Province from
September 1997 to November 1998. The participatory research process engaged the participants
in a consciousness-raising and educational process. They were enabled to identify problems
which rendered them ineffective, brought about by the socio-political transformation process in
South Africa since 1994, and were strengthened as a collaborative group to work together to
bring about change in their situation. Going through the process of dialogue as a group, the
participants became empowered and more confident to do participatory supervision, which in tum
would empower the supervisees as direct service providers.Health Studies
M.A. (Social Science (Mental Health))
49
Jhong, Yang-Jie, and 鍾揚傑. "The Study on the Relationship of Supervision Functions and Emotional Labor Among the Protective Services Social workers in Taiwan." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/58023723195979313899.
Full textAbstract:
碩士朝陽科技大學
社會工作系碩士班
100
The burnout among social workers is very common and has been discussed a lot. The researcher found that emotional labor might cause social workers’ burnout, and supervision functions might play a significant role in the mechanism of emotional labor. In the meanwhile, via literature review, the researcher found that the factors influenced the supervision functions and emotional labor included the variables related the social workers, the supervisors, and the interaction of the social workers and the supervisors. Moreover, nondisclosure in the interaction of social workers and supervisors might play negative functions and needed to do deeper review. However, social work in Taiwan, almost no such research integrated factors mentioned above had been found in this issue, and that facilitates the researcher to put some effort in this topic. The protective service social work had been recognized the hardest work, the heaviest pressure and the highest turnout in social work practices, therefore, the protective service social workers were selected as the subjects of this research. In other words, by the means of questionnaire of survey, the research was aimed to understand the emotional labor and the supervision functions among the protective service social workers integrated the factors of social workers, the supervisors, and the interaction of the social workers and the supervisors. And the purposes of this research were: 1.To explore the nondisclosure situations of the protective service social workers; 2.To explore the supervision functions of the protective service social workers perceived; 3.To explore the emotional labor situations of the protective service social workers; 4.To explore the significant variables that related the supervision functions of the protective service social workers perceived; 5.To explore the significant variables that related the emotional labor situations of the protective service social workers; 6.To make suggestions for strengthening the perceived supervision functions and reducing the emotional labor of the protective service social workers; 7.To offer suggestions for the future research in this topic. For doing this survey, the researcher had designed 「The Questionnaire of the Perceived Supervision Functions and the Emotional Labor of the Social Workers」which include social worker variables, the supervisor variables, the interaction variables between the social worker and supervisor, and the three measurement scales of the nondisclosure, the perceived supervision function, and the emotional labor. Totally, 324 valid copies of questionnaire had been sent back from the protective service social workers in 16 Centers for Prevention of Domestic Violence and Sexual Assault of 22, and the response percent was 73.9%. The findings of this study were as following: 1.The protective service social worker’s nondisclosure was lower-middle level. The nondisclosure factors from high to low in sequence were: the feeling and relationship with the supervisor, personal issues, and the feeling and relationship with the client. 2.The supervision functions of social worker perceived was higher-middle level. The supervision functions factors from high to low in sequence were: educational functions, regulatory functions, administrative functions, and supportive functions. 3.The protective services social worker’s emotional labor was very serious. The emotional labor factors from high to low in sequence were: basic emotional expression, emotion surface acting, emotional expression variety, degree of interaction, and emotion deep acting. 4.The significant variables related supervision function of protective service social workers were age, working years, protective services years; the significant interaction variables between social worker and supervisor were frequency of group supervision, supervision style, and nondisclosure of protective services social workers. 5.The significant variables related protection social worker’s emotional labor were age, average of case load per month, working years, protective services years; the variables related interaction between social worker and the supervisor included supervision style, and nondisclosure of protective services social workers. Some suggestions were provided according to the findings, including: 1.To value the accumulation of protective service experience, the number of protective service social worker should be expanded and the supervisors should be included in the first priority. 2.To reduce the situation of high nondisclosure, the environment and the relationship of social worker and supervisor should be kept in security and comfort. 3.To cope with the high emotional labor, the self-awareness in emotional labor of social worker should be promoted, the multiple assessment ability of supervisor to the supervised social worker’s emotional labor should be strengthened, and the profession help of counselor should be provided. 4.To promote the supervision functions, the supervisor should take feeling, emotion, and nondisclosure of social workers into the consideration in the supervision process. After viewing the whole research, some limitations were exploded. Therefore, the researcher offered some suggestions for the future research in this topic.
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Makongoza, Azwihangwisi Abel. "Exploring working conditions of social workers at Makhado Municipality in Limpopo Province." Thesis, 2019. http://hdl.handle.net/10386/3135.
Full textAbstract:
Thesis (MPA.) -- University of Limpopo, 2019The aim of this study was to investigate the working conditions of social workers at Makhado Municipality in Limpopo Province by focusing on the provision of resources, supervision and caseload. The qualitative research approach was used face-to-face, semi-structured interviews were utilised as a data collecting method from participants. Purposive sampling was used as a sub-type of non-probability sampling. The study was conducted at Makhado Municipality in Vhembe District in Limpopo Province. Data was collected from social workers working under Makhado Municipality and analysed through thematic analysis. It was found that social workers are not provided with adequate resources to render quality social work services, and that lack of availability of transport and office space is a serious challenge. It was further found that social workers are working without enabling trade tools such as computers, printers, photocopying machines, fax machines and cell-phones. It was further found that social workers are not getting quality supervision, and supervisors are not taking supervision as seriously as it shall be. Moreover, it was found that social workers have high caseloads, which is negatively affecting service delivery. The study recommends that the Department of Social Development prioritise the provision of trade tools such as transport, computers, cell-phones, printers, photocopy machines and stationery. The study further recommends that the Department of Social Development employ more supervisors, social auxiliary workers and social workers to reduce high caseloads. Moreover, the study recommends that the Department of Social Development increase the infrastructure budget and ensure that it builds more offices for social workers.