Journal articles on the topic 'Singapore Public Service'
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1
Csáki, György. "Közoktatás Szingapúrban = Public education in Singapore." Köz-gazdaság 16, no. 2 (June 20, 2021): 45–60. http://dx.doi.org/10.14267/retp2021.02.04.
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Az 1965-ben függetlenné vált Szingapúrban azonnal bevezették a 6 osztályos kötelező elemi iskolai oktatást – angol nyelven, ami akkor elsősorban az egységes szingapúri identitás megteremtésének eszköze volt. Az angol fokozatosan a teljes oktatási rendszer nyelvévé vált, s a közoktatás folyamatos bővítése mellett a fő hangsúlyt a matematika és a természettudományok oktatására helyezték. Szingapúr városállam, ahol a függetlenség elnyerése óta folyamatosan politikai egypárt-rendszer működik. Ebből adódóan az oktatási rendszer – a tanárképzéstől és -továbbképzéstől a tantervekig és az egyes tananyagokig – erősen centralizált. Mivel az oktatás tervezése a kezdetektől a makrogazdasági tervezés szerves része, a szingapúri oktatási rendszer rugalmasan illeszkedik a gazdasági stratégia változásaihoz. A szingapúri oktatási rendszer alapvetően angolszász típusú, s az ország gazdaságpolitikájának megfelelően folyamatosan igazodik a globális gazdasági és oktatási trendekhez. A szingapúri közoktatás nemzetközi összehasonlításban is különösen sikeres – ezt a továbbtanulási arányok és a PISA-felmérésekben elért kiemelkedő eredményei is tükrözik. = After its independence in 1965, Singapore immediately introduced six years long compulsory and free primary education in English. Teaching in English aimed creating a unified Singaporean identity. English gradually became the working language of the entire education system. Alongside a steady expansion of public education, the main emphasis was placed on mathematics and science. Singapore is a city-state, featuring a one-party political system since its independence. Consequently, its education system, including teacher training and in-service training to curricula and individual teaching materials, is highly centralised. Since education planning has been an integral part of macroeconomic planning, the education system in Singapore has been flexibly aligned to changes in economic strategy. Singapore's education system is essentially Anglo-Saxon and has been constantly adapted to global economic and educational trends just like the country's economic policy. Singapore's public education system is particularly successful by international standards, as reflected by the high share of students continuing studies in higher-level educational institutions as well as by Singapore’s outstanding rankings in the PISA surveys.
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Alrizal, Jihan Fadhilah, Achmad Nurmandi, and Aulia Nur Kasiwi. "A Bibliometric analaysis: Public Health Services in Singapore and Thailand." Jurnal Ilmu Pemerintahan Suara Khatulistiwa 7, no. 1 (July 1, 2022): 1–11. http://dx.doi.org/10.33701/jipsk.v7i1.2501.
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The aim of this study is to ascertain the extent to which public services in the health sector are provided in Singapore and Thailand. Research methods include qualitative research techniques in conjunction with a literature review methodology. This study uses data collection techniques with research objects derived from papers published from 2017-2022 in the Scopus database. The hospital service system in the two countries has differences, namely, Singapore only has hospitals managed by the government with good and fast services, while in Thailand there are two hospital service systems, namely those managed by hospitals managed by foreigners and hospitals managed by foreigners. by the government. These two countries have made health sector services as health tourism. The public sector is reinventing its business model in response to the need to improve service delivery efficiency. The application of digital technology in the delivery of public services can assist in the paradigm transition from reactive to citizen demands to be proactive
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Pwee, Keng Ho. "Health technology assessment in Singapore." International Journal of Technology Assessment in Health Care 25, S1 (July 2009): 234–40. http://dx.doi.org/10.1017/s0266462309090692.
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The Republic of Singapore is an island city-state in Southeast Asia. Its population enjoys good health and the Singapore Ministry of Health's mission is to promote good health and reduce illness, ensure access to good and affordable health care, and pursue medical excellence. This is achieved through a healthcare system that includes both private and public sector elements. The financing philosophy of Singapore's healthcare delivery system is based on individual responsibility and community support. Health care in Singapore is financed by a combination of taxes, employee medical benefits, compulsory health savings, insurance, and out-of-pocket payment. The capability for health technology assessment in Singapore was developed concurrently with its medical device regulation system in the 1990s. The first formal unit with health technology assessment (HTA) functions was established in September 1995. Today, HTA features in decision making for the Standard Drug List, licensing of medical clinics, the Health Service Development Programme, healthcare subsidies, and policy development. The public sector healthcare delivery clusters have also recently started health services research units with HTA functions. Singapore is organizing the 6th Health Technology Assessment International (HTAi) Annual Meeting in June 2009. Bringing this prestigious international conference to Asia for the first time will help raise awareness of HTA in the region.
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T. Tessema, Mussie, Kubilay Gok, Alex Ngoma, Mengsteab Tesfayohannes, and Gerry V. Fernando. "Staffing System Management: Evidences from Singapore." International Journal of Human Resource Studies 7, no. 2 (April 25, 2017): 136. http://dx.doi.org/10.5296/ijhrs.v7i2.11112.
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This paper uses Singapore as a case study to illustrate how staffing policies and practices affect the quality of the workforce which ultimately influence performance at employee and organization level. It reveals that Singapore public service has been able to put in place most of the ‘critical factors’ for an effective staffing system management. The presence of those critical factors have played an important role in making Singapore to be one of the most effective public services in the world. Finally, it forwards theoretical and practical implications of the study and future research direction.
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Hennida, Citra. "The Success of Handling COVID-19 in Singapore: The Case of the Migrant Worker Cluster and the Economic Recession." Jurnal Global & Strategis 14, no. 2 (November 30, 2020): 241. http://dx.doi.org/10.20473/jgs.14.2.2020.241-256.
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Artikel ini berfokus pada strategi penanganan COVID-19 di Singapura. Singapura adalah satu negara yang dianggap sukses dalam penanganan COVID-19. Dengan menggunakan analisis kapasitas kebijakan publik dan pegumpulan data selama Januari–Juli 2020, artikel ini menemukan bahwa ada tiga hal yang mendorong keberhasilan Singapura, yaitu: sistem mitigasi bencana kesehatan yang responsif dan efisien; legitimasi pemerintah yang tinggi; dan modal sosial di masyarakat yang pernah mengalami pandemi SARS. Artikel ini juga menemukan bahwa sistem mitigasi bencana kesehatan hanya berlaku maksimal untuk warga lokal, sedangkan warga asing khususnya para pekerja migran kerah biru tidak banyak dijangkau. Klaster asrama pekerja migran adalah klaster terbanyak ditemukan kasus COVID-19 dan lebih dari 90 persen kasus nasional berasal dari kelompok ini. Temuan lainnya adalah jatuhnya Singapura pada resesi dengan pertumbuhan minus 13,2 persen di kuartal kedua tahun 2020. Kebijakan stimulus fiskal dan moneter yang diberikan tidak mampu mendorong pertumbuhan karena ekonomi Singapura yang dependen terhadap ekonomi global; dominasi sektor transportasi, jasa, dan pariwisata Singapura adalah sektor-sektor yang paling terdampak akibat pandemi. Kata-kata kunci: COVID-19, mitigasi bencana kesehatan, pekerja migran, resesi, SingapuraThis article focuses on Singapore's strategies for dealing with COVID-19. Singapore is considered as a successful country in handling COVID-19. Using an analysis of public policy capacity and data collection within January-July 2020, this article finds three driving factors for Singapore's success: a responsive and efficient health disaster mitigation system; a high legitimacy in the government; and society's experience with the SARS epidemic. This article also finds that the health disaster mitigation system only applies optimally to permanent residents. While foreigners, mostly blue-collar migrant workers, are not widely reached. The migrant worker dormitory cluster is a cluster with the highest number of COVID-19 cases detected, which makes up to 90 percent of national cases. Other findings include Singapore's inevitable recession, with a minus 13.2 percent of the economic growth in the second quarter of 2020. The fiscal and monetary stimulus policies provided were not able to boost the economic growth because Singapore's economy depended on the global economy; the dominance of the transportation, service, and tourism sectors Singapore were most affected by the pandemic.Keywords: COVID-19, health disaster mitigation, migrant workers, recession, Singapore
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Doramia Lumbanraja, Anggita. "Urgensi Transformasi Pelayanan Publik melalui E-Government Pada New Normal dan Reformasi Regulasi Birokrasi." Administrative Law and Governance Journal 3, no. 2 (June 3, 2020): 220–31. http://dx.doi.org/10.14710/alj.v3i2.220-231.
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Covid-19 pandemic has a significant impact on society in Indonesia. New Normal discourse will be applied soon in Indonesia. Basically, it will give the same restriction and limitation of the interaction between individuals. Before pandemic, Conventional Public services required direct interaction between citizens and public servants in public office. But then, there will be a limitation to this direct interaction, and it also has to switch into the online services model. This study examined the urgency of the transformation of public services during the New Normal period through E-Government. This research used the normative juridical method. The author finds that the use of e-government in Indonesia is still far below Singapore. Indonesia needs to optimize the use of vertical and horizontal integration models that present one-stop service network services that require the transformation of public services from the Old Public Administration model to the New Public Service. This transformation should also be supported by regulatory reforms in the field of State Administration to increase synergy and harmonization between government institutions, so there is no overlapping of authority and conflicts between institutions that can hinder service delivery to the public. Keywords : Transformation of Government Services; E-Government; New Normal Abstrak Pandemi Covid-19 membawa dampak yang besar bagi masyarakat di Indonesia. Wacana New Normal yang akan diberlakukan, secara garis besar tetap membatasi interaksi antar individu. Pelayanan publik yang selama ini dilakukan dengan beinteraksi secara langsung harus dibatasi bahkan harus beralih kepada pelayanan secara online. Penelitian ini hendak mengkaji urgensi transformasi pelayanan publik pada masa New Normal melalui E-Government. Penelitian ini menggunakan metode yuridis normatif. Penulis menemukan bahwa penggunaan e-government di Indonesia masih jauh di bawah negara Singapura. Indonesia perlu mengoptimalkan penggunaan model integrasi vertikal dan integrasi horizontal yang menghadirkan network service layanan satu pintu yang membutuhkan transformasi pelayanan publik dari model Old Administration Public menuju New Public Service. Hal ini perlu juga ditunjang dengan adanya reformasi regulasi di bidang Administrasi Negara untuk meningkatkan sinergitas dan harmonisasi antar lembaga pemerintah, agar tidak terjadi tumpang tindih kewenangan dan konflik antar lembaga yang dapat menghambat pemberian layanan kepada masyarakat. Kata Kunci : Transformasi Pelayanan Publik; E-Government; New Normal
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Quah, Jon S. T. "Sustaining quality in the Singapore Civil Service." Public Administration and Development 15, no. 3 (1995): 335–43. http://dx.doi.org/10.1002/pad.4230150323.
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Ling, Florence Yean Yng, and Canny Lee Kian Chong. "Design-and-build contractors' service quality in public projects in Singapore." Building and Environment 40, no. 6 (June 2005): 815–23. http://dx.doi.org/10.1016/j.buildenv.2004.07.017.
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Lim, Tania, Azad Bali, and Marcus Moo. "New digital realities and old public service broadcasting models – the case of public access and participation in Singapore’s televisual landscape." Media International Australia 170, no. 1 (December 5, 2017): 100–114. http://dx.doi.org/10.1177/1329878x17743348.
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Does public service broadcasting (PSB), with its 20th-century state-controlled and state-funded structure, still have a role to play in increasing access, public participation and a strong national media system in today’s globalising East Asia? This article, by taking Singapore as a case study, examines why and how traditional PSB media players have been forced to change their institutional and transactional responses to the ‘shocks’ of digitisation. In particular, it examines how the rise of Web 2.0, with its de-territorialised media services and social media, challenges PSB’s relevance as trends towards universal access, a greater participatory culture and active audiences render PSB content increasingly anachronistic.
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Cheah, Sarah Lai-Yin, Yinping Yang, and Ozcan Saritas. "Reinventing product-service systems: the case of Singapore." foresight 21, no. 3 (May 30, 2019): 332–61. http://dx.doi.org/10.1108/fs-12-2018-0107.
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PurposeThis paper aims to discuss a foresight study conducted in Singapore’s national R&D agency to help science and technology decision makers identify key capability areas of R&D investment to support the manufacturing industry’s growth in the country and the region.Design/methodology/approachUsing horizon scanning, scenario analysis and expert opinion, nine capabilities are identified as core areas to be developed to support the country’s future growth of product-service systems.FindingsThe results of a Delphi survey involving 30 industry and academic thought leaders recommend priorities of these capabilities. This paper concludes with a discussion of the study implications for theory, research and practice in the domain of servitisation and product-service systems.Research limitations/implicationsThe foresight study presented here on the future of servitisation in Singapore demonstrates one of the first fully fledged applications of foresight in constructing a coherent vision of future product-service system markets. In this study, the authors applied systemic foresight methodology (SFM) comprising the first six phases: initiation (scoping), intelligence (scanning), imagination (scenarios), integration (priorities), interpretation (strategies) and implementation (action).For future research, an ideal step would be to proceed with the final phase of the SFM, impact, to develop indicators for servitisation and to monitor and evaluate the transition process.Practical implicationsManufacturing and services are no longer distinct concepts with a clear divide. Manufacturing firms not only become more service dependent but also produce and provide services for their consumers. This transformation towards servitisation implies fundamental re-organisation of the production and management practices. Furthermore, through new business models, new and loyal customers will be gained, which will in turn bring additional income, while making the companies less prone to economic and business fluctuations.Social implicationsThe results of this study have practical implications for policymakers of public and private sectors that are interested in playing a key role in future product-service system innovation. These have implications for developing the human and intellectual capital that are required for supporting the future innovation. Institutes of higher learning and vocational institutes should also consider incorporating new curricula and modules to build the capabilities for knowledge creation and transfer.Originality/valueThe findings of the present study on strategic growth areas and relevant critical capabilities provide new directions for research in the field of servitisation. Among the nine capabilities identified, the top three were advanced customer intelligence capability, socio-physical service quality, traceability and maintainability and integrated strategic decision-making. From the results, it is apparent that advanced customer intelligence capability is both an area of importance to Singapore and the world.
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Kil Kon, Ko. "Motivations Affecting Singapore University Students` Publicand Private-Sector Job Choices." Korean Journal of Policy Studies 27, no. 1 (April 30, 2012): 131–52. http://dx.doi.org/10.52372/kjps27107.
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This article investigates whether university students` job motivations are different depending on their sectoral job choice. Using stratified random sampling, the author surveyed 253 students in Singapore (response rate = 48 percent). Logistic regression analysis results provided evidence that public service motivation is a significant motivator to Singapore university students who pursue public-sector careers. The results, however, do not exclude the importance of extrinsic motivators such as high salary or opportunity for advancement, which are important to both public- and private-sector job seekers.
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Okhotnykova, O. V. "Theoretical principles of formation of a meritocratic approach to selection of personnel in the system of public administration." Public administration aspects 6, no. 10 (November 29, 2018): 31–36. http://dx.doi.org/10.15421/151862.
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The article analyzed the approaches to the concept of «meritocracy». The article determined that the meritocratic principle in the selection of management personnel is revealed in the early selection of talented individuals who have managerial abilities, charisma, high level of intelligence, communication abilities, and are honest, responsible, unbiased with their own personal core. The author noted that the principle of meritocracy in the formation of a management elite is manifested in equal access to the system of public administration of all professionally trained persons with a high level of moral qualities that have been appropriately selected and have experience in management activities. The article analyzed the experience of forming a managerial staff in Singapore. The success of the Singaporean model of public administration is based on meritocratic principles, a strict bureaucratic hierarchy and administrative impartiality, and is based on four major strategies: Singapore’s comprehensive civil service reform; strong and effective anti-corruption measures; decentralization of the Civil Service Commission; payment of competitive wages to attract and retain the best personnel. The author identified the main stages of selection of management personnel in accordance with Ukrainian legislation. In our opinion, the meritocratic principle should be central to the formation of the national managerial elite through the prevailing system of qualifying tests, examinations on the basis of objective, impartial and comprehensive evaluation.
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Singh, Shweta Rajkumar, Alvin Qijia Chua, Sok Teng Tan, Clarence C. Tam, Li Yang Hsu, and Helena Legido-Quigley. "Combating Antimicrobial Resistance in Singapore: A Qualitative Study Exploring the Policy Context, Challenges, Facilitators, and Proposed Strategies." Antibiotics 8, no. 4 (October 29, 2019): 201. http://dx.doi.org/10.3390/antibiotics8040201.
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Antimicrobial resistance (AMR) is a global public health threat that warrants urgent attention. However, the multifaceted nature of AMR often complicates the development and implementation of comprehensive policies. In this study, we describe the policy context and explore experts’ perspectives on the challenges, facilitators, and strategies for combating AMR in Singapore. We conducted semi-structured interviews with 21 participants. Interviews were transcribed verbatim and were analyzed thematically, adopting an interpretative approach. Participants reported that the Ministry of Health (MOH) has effectively funded AMR control programs and research in all public hospitals. In addition, a preexisting One Health platform, among MOH, Agri-Food & Veterinary Authority (restructured to form the Singapore Food Agency and the Animal & Veterinary Service under NParks in April 2019), National Environment Agency, and Singapore’s National Water Agency, was perceived to have facilitated the coordination and formulation of Singapore’s AMR strategies. Nonetheless, participants highlighted that the success of AMR strategies is compounded by various challenges such as surveillance in private clinics, resource constraints at community-level health facilities, sub-optimal public awareness, patchy regulation on antimicrobial use in animals, and environmental contamination. This study shows that the process of planning and executing AMR policies is complicated even in a well-resourced country such as Singapore. It has also highlighted the increasing need to address the social, political, cultural, and behavioral aspects influencing AMR. Ultimately, it will be difficult to design policy interventions that cater for the needs of individuals, families, and the community, unless we understand how all these aspects interact and shape the AMR response.
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Jones, David S. "Procurement practices in the singapore civil service: balancing control and delegation." Journal of Public Procurement 2, no. 1 (March 2002): 29–53. http://dx.doi.org/10.1108/jopp-02-01-2002-b002.
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Chandran, Manju, and Kristina Akesson. "Secondary Fracture Prevention: Plucking The Low Hanging Fruit." Annals of the Academy of Medicine, Singapore 42, no. 10 (October 15, 2013): 541–44. http://dx.doi.org/10.47102/annals-acadmedsg.v42n10p541.
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It is well known that one fragility fracture begets another. Fracture Liaison Services have been shown to narrow the care gap that exists in the care of patients with fragility fractures. A secondary fracture prevention programme “OPTIMAL” (Osteoporosis Patient Targeted and Integrated Management for Active Living) has been in existence in the public restructured hospitals and polyclinics of Singapore since 2008 and this is beginning to show significant beneficial results in terms of identification and management of fragility fractures. However, significant obstacles in the path of appropriate management of the patient with a fragility fracture still exist. A concerted, multipronged and interdisciplinary approach is needed to overcome these barriers. Keywords: Care Gap, Fracture Liaison Service, Osteoporosis, Singapore
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Lam, Swee-Sum, and Soy-Lee Chang. "Auditor service quality and auditor size: Evidence from initial public offerings in Singapore." Journal of International Accounting, Auditing and Taxation 3, no. 1 (January 1994): 103–14. http://dx.doi.org/10.1016/1061-9518(94)90009-4.
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Eng, Teo Siew, and David R. Phillips. "ATTITUDES TOWARDS SERVICE PROVISION IN PUBLIC HOUSING ESTATES AND NEW TOWNS IN SINGAPORE." Singapore Journal of Tropical Geography 10, no. 1 (June 1989): 74–94. http://dx.doi.org/10.1111/j.1467-9493.1989.tb00006.x.
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Barnett, William A., and Van H. Nguyen. "Constructing Divisia Monetary Aggregates for Singapore." Journal of Risk and Financial Management 14, no. 8 (August 12, 2021): 370. http://dx.doi.org/10.3390/jrfm14080370.
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Since Barnett derived the user cost price of money, the economic theory of monetary services aggregation has been developed and extended into a field of its own with solid foundations in microeconomic theory. Divisia monetary aggregates have repeatedly been shown to be strictly preferable to their simple sum counterparts, which have no competent foundations in microeconomic aggregation or index number theory. However, most central banks in the world, including that of Singapore, the Monetary Authority of Singapore (MAS), still report their monetary aggregates as simple summations. Recent macroeconomic research about Singapore tends to focus on exchange rates as a monetary policy target but ignores the aggregate quantity of money. Is that because quantities of money are irrelevant to economic activity? To examine the role of monetary quantities as potential monetary instruments, indicators, or targets and their relevance to predicting real economic activity in Singapore, this paper applies the user cost of money formula and the recently developed credit-card-augmented Divisia monetary aggregates formula to construct monetary services indexes for Singapore. We produce those state-of-the-art monetary services indexes from Jan 1991 to Mar 2021. We see that Divisia measures behave differently from simple sum measures in the period before the year 2000, while interest rates were high. Credit-card-augmented Divisia monetary services move closely with the conventional Divisia monetary aggregates, since the volume of credit card transactions in Singapore is relatively small compared with other monetary service assets. In future work, we plan to use our data to explore central bank policy in Singapore and to propose improvements in that policy. By making our data available to the public, we encourage others to do the same.
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Hepworth, Mark. "Implementing an Information Policy to Build a Future for Singapore." Alexandria: The Journal of National and International Library and Information Issues 8, no. 3 (December 1996): 205–14. http://dx.doi.org/10.1177/095574909600800306.
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Singapore has been taking various steps to develop its information resources since the publication of the Library 2000 report in 1994, which was preceded by the IT2000 plan in 1991. Libraries have been officially recognized as an integral part of the country's information infrastructure. A National Library Board was set up in 1996, to develop national and public library services and to spearhead collaboration with other government agencies in promoting access to information. A clearer distinction is being made between National Library services and public library services, both of which have been provided by the National Library. A National Reference and Information Service will include a National Reference Library, a Singapore Resource Library, and a Multimedia Information Centre. The public library system will be restructured to include five regional libraries, to serve the educational, informational, recreational and business needs of each region; 18 community libraries, catering primarily for the residents of Housing Development Board towns; and around 100 neighbourhood libraries, situated in HDB flats and currently aimed at children below the age of ten. Efforts are being made to coordinate national collection strategy, to orient services to markets and to create links with business and the community. The recognition of technology as a key enabler has led to several major initiatives. It is also recognized that technologically adept and information-oriented librarians are needed, and educational programmes to produce them are being developed, as well as short term recruitment and training activities. Research in library and information science is also encouraged. The Library 2000 initiative is part of a wider picture of fostering the cultural and intellectual capital of Singapore.
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Choo, Eddie, and Alessandro Fergnani. "The adoption and institutionalization of governmental foresight practices in Singapore." foresight 24, no. 1 (October 18, 2021): 19–36. http://dx.doi.org/10.1108/fs-10-2020-0103.
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Purpose The aim of this study is to trace the factors that have contributed to the adoption and institutionalization of foresight practices within the Singapore Public Service, Government of Singapore. Design/methodology/approach This study discusses the history of the adoption and institutionalization of foresight practices in the Singapore Government; this study has carried out content analysis of secondary literature and conducted 11 in-depth semi-structured interviews with elite informants. Findings This study finds that the adoption and institutionalization of foresight practices in the Singapore Government was brought about by a combination of five factors. The most foundational factor in our model is the role of institutional entrepreneurs, who drew upon the symbolic representation of Singapore’s vulnerability to legitimize the use of foresight, thus resonating well with local technocratic groups to maintain steady economic progress. This study further argues that the underdevelopment of foresight in the local private and academic domains can be at least in part explained by the historical connotations of foresight that were uncovered. Research limitations/implications As the findings are fruit of the authors’ interpretation of the secondary literature/interview data, they require further triangulation by future research. Originality/value This study presents the interpretation of elite informants’ accounts and historical documents to explain one of the most exemplar yet classified case studies of governmental foresight globally.
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Lim, Wei-Yen, Ding Fang Chuang, Koy Min Chue, Damian Z. Lee, Nicholas J. Leong, Kailing Peng, Xiayan Shen, Ye Ni Tham, Kangjie Wang, and Deidre Anne De Silva. "Stroke Literacy in Singapore: Data From a Survey of Public Housing Estate Residents." Annals of the Academy of Medicine, Singapore 43, no. 9 (September 15, 2014): 454–63. http://dx.doi.org/10.47102/annals-acadmedsg.v43n9p454.
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Introduction: Knowledge of stroke symptoms is associated with seeking medical attention early, and knowledge of risk factors is an essential factor in stroke prevention. In this study, we evaluated the level of stroke literacy in Singapore. Materials and Methods: A cross-sectional study of Singapore citizens and permanent residents aged 21 years and above was conducted in a public housing estate. Participants were randomly sampled using multi-stage stratified sampling. Assessment of awareness of stroke symptoms and risk factors was performed using open-ended questions. In total, 687 respondents were recruited, with a response rate of 69.7%. Results: Overall, 52.4% of respondents identified the brain as the source of pathology, and 47.6% could cite at least 1 of the 3 FAST symptoms (facial droop, arm weakness and speech difficulty), while 40% could name 2 or more of 7 established risk factors for stroke (high blood pressure, high cholesterol, cigarette smoking, diabetes mellitus, older age, previous heart attacks and stroke). Respondents at higher risk of stroke (older individuals and those with stroke risk factors) did not have greater awareness of stroke symptoms and risk factors. The majority of respondents reported they would seek immediate medical care if they experienced stroke symptoms. Only 59.4% knew the emergency ambulance service telephone number. Conclusion: In a sample of Singaporean adults residing in a public housing estate, we found evidence of poor stroke literacy, highlighting the need for comprehensive population-based education efforts. There is a role for opportunistic education among those at higher risk of stroke. Key words: Health education, Health promotion
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Ghimire, Ram. "Virtuous Cycles: The Singapore Public Service and National Development. Naresh C. Saxena (Singapore, United Nations Development Programme, 2011, pp 200)." Australian Journal of Public Administration 73, no. 1 (March 2014): 146–48. http://dx.doi.org/10.1111/1467-8500.12070.
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Wong, Chen Seong, P. Arun Kumar, Christina M. Wong, Bryan C. H. Choong, Oliver Z. Lim, Yin Ying Chan, Muhamad Alif Bin Ibrahim, Martin T. Chio, Rayner K. J. Tan, and Mark I. Chen. "Acceptability of HIV Pre-exposure Prophylaxis (PrEP) and Opinions on PrEP Service Delivery Among Men Who Have Sex With Men in Singapore: A Qualitative Study." AIDS Education and Prevention 31, no. 2 (April 2019): 152–62. http://dx.doi.org/10.1521/aeap.2019.31.2.152.
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PrEP is effective in preventing HIV transmission among at-risk HIV-negative MSM. A qualitative descriptive study with five focus group discussions (N = 33) involving a purposively recruited sample of Singaporean MSM was conducted from August 2016 to April 2017 to understand local perspectives on potential barriers and motivators to the adoption of PrEP, prior to the implementation of PrEP services in Singapore. Knowledge of PrEP was high, and many viewed PrEP as an attractive alternative to condoms for HIV prevention. Concerns about PrEP included the cost of PrEP and related services, the frequency of PrEP-related clinic visits, fear of side effects, and the stigma associated with using PrEP. Participants felt PrEP was best provided by MSM-friendly providers, and more needed to be done to increase awareness of the effectiveness of PrEP. Access to PrEP for MSM in Singapore has to be affordable, patient-centered, and convenient to maximize the potential benefits of PrEP.
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Karippur, Nanda Kumar, Shaohong Liang, and Pushpa Rani Balaramachandran. "Factors Influencing the Adoption Intention of Artificial Intelligence for Public Engagement in Singapore." International Journal of Electronic Government Research 16, no. 4 (October 2020): 73–93. http://dx.doi.org/10.4018/ijegr.2020100105.
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This study aims at examining the key factors influencing the adoption intention of artificial intelligence (AI)-enabled mobile application for public engagement. Digital technologies such as AI provide the opportunity for public agencies to be inclusive and invite citizens to participate in shaping and reshaping the future of public policies and methods of governance. The authors test the proposed research model and results highlight the significant roles of collaboration, hedonic motivation, reliability, and degree of app savviness in the adoption intention of AI application for public engagement. The article reports valuable insights and relevant implications for public agencies, service providers and researchers.
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Сороко and A. Soroko. "Information and Communication Technologies as the Tool of Increase of Efficiency of Public Administration: International and National Experience." Administration 2, no. 2 (June 16, 2014): 74–79. http://dx.doi.org/10.12737/4173.
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The best foreign practice related to creation of specialized information resources, on which data on public service’s various aspects are allocated, is considered, experiment of Italy, Canada, Singapore, Norway, Brazil, USA, Great Britain, India, Finland is shown. Results of work on preparation to creation on a Portal basis a uniform information system of Russia’s civil service human resource management have been presented.
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Lee, Michael H. "A Tale of Two Cities: Comparing Higher Education Policies and Reforms in Hong Kong and Singapore." Australian Journal of Education 46, no. 3 (November 2002): 255–86. http://dx.doi.org/10.1177/000494410204600303.
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In Hong Kong and Singapore, the latest higher education policy changes and reforms have emphasised quality assurance, managerial efficiency, cost-effectiveness, market relevance and public accountability. The rise of a more utilitarian, pragmatic and market-oriented perspective in relation to public service institutions, including higher education institutions, has secured the dominance of corporate managerialism, economic rationalism, and academic capitalism in the development of higher education in the two city-states, as in other developed or developing economies. In the process of reform, there have been major changes in the relationships between the governments and the universities, including matters of finance, provision and regulation. Though the two higher education systems have been affected by similar market forces and public sector reforms, certain policy changes and reforms have differed significantly between Hong Kong and Singapore. This article compares and evaluates the reform policies adopted by the two governments and examines the impact of those policies and reform initiatives on universities and the academic profession.
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Chua, Alton Y. K., and Dion H. Goh. "Untying the knot of knowledge management measurement: a study of six public service agencies in Singapore." Journal of Information Science 34, no. 3 (January 21, 2008): 259–74. http://dx.doi.org/10.1177/0165551507084139.
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Komissarov, A. G. "Meritocratic principles of governmental officials selection: Historical aspect and modern applications." Voprosy Ekonomiki, no. 1 (December 30, 2022): 45–58. http://dx.doi.org/10.32609/0042-8736-2023-1-45-58.
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The paper reviews historical and modern understanding of meritocracy and meritocratic approaches and practices in the application to the selection of political leaders and governmental officials. A theoretical framework of analyzing meritocracy in the modern science is also considered from the stand-point of various disciplines such as economics, political science, sociology, and as applied to the quality of human capital. Meritocratic principles of selecting candidates for positions in public service in the Western countries differ a lot from the ones used in China and Singapore. China partly revitalizes its ancient traditions of meritocracy, and partly adopts the experience of Singapore where meritocratic principles form the basis of state governance, and where the system of education is oriented at selection and training of the most capable candidates. However, in both countries meritocracy has not yet helped to solve many existing problems, and even more — it creates new concerns and challenges. Therefore, it becomes essential to discuss whether Singapore meritocratic approach is transferable to other countries.
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De Jager, Johan, and Werner Soontiens. "Marketing and Reputation in the Services Sector." International Journal of Information Systems in the Service Sector 2, no. 3 (July 2010): 28–41. http://dx.doi.org/10.4018/jisss.2010070103.
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Over the past few decades the tertiary sector has developed from a predominantly inward focussed industry serving public interest to an internationalised and commercially competitive industry. Resulting from this fundamental change is a drive to better understand the most prominent dimensions that impact on internationalisation, more particularly, the expectations and experiences of students. Although some of these can be argued to be country specific, and thus differentiate between markets, others are universal and impact on the overall industry. One of the latter is a pressure to consider and treat students as clients introducing all the dynamics of service delivery and management. The primary objective of this paper is to identify the most important variables related to marketing and reputation issues when selecting a university in South-Africa and compare the same for Singapore students. This study revealed that the most important consideration for the South African sample, regarding marketing and reputation related variables when choosing an institution of higher education, is the academic reputation of the institution, while the marketing activities were regarded as priority by the Singaporean sample.
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Periasamy, K. Pelly, and Siew-Kien Sia. "Challenges in Delivering Cross-Agency Integrated E-Services: The OBLS Project." Journal of Information Technology 22, no. 4 (December 2007): 420–31. http://dx.doi.org/10.1057/palgrave.jit.2000117.
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This case study describes how the Ministry of Trade and Industry, and the Infocomm Development Authority, as lead agencies, jointly initiated and managed the implementation of a one-stop business licensing portal called OBLS (Online Business Licensing Service – https://licenses.business.gov.sg/ ) in the Singapore public sector. While mandate from the top for this strategic cross-agency project was strong, there were many hurdles in the form of people, process and technology that had to be overcome. The case study highlights these issues and challenges, and illustrates how they were successfully overcome for delivering cross-agency integrated e-Service for new business license application.
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Wang, Hao, Ruey Cheu, and Der Horng Lee. "RFID Enabled Signal Priority Strategies for Bus Operations." Applied Mechanics and Materials 55-57 (May 2011): 2169–74. http://dx.doi.org/10.4028/www.scientific.net/amm.55-57.2169.
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This paper involves a study of signal priority strategies for bus operations using Radio Frequency Identification (RFID) technology enabled devices. An actual suburban network of the Clementi area of Singapore, which including several signalized intersections, was used for microscopic traffic simulations conducted in this study. Based on the experimental results, the proposed system has the potential to improve public bus service level by reducing congestion of bus traffic flow through street intersections.
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Ye, Rebecca. "Schooling for government: institutionalised sponsored mobility and trajectories of public service scholarship recipients in Singapore (1979–2018)." Journal of Education and Work 34, no. 4 (May 19, 2021): 518–32. http://dx.doi.org/10.1080/13639080.2021.1943335.
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Johnson, David. "Public Service Reform in East Asia: Reform Issues and Challenges in Japan, Korea, Singapore and Hong Kong." Asian Journal of Social Science 35, no. 3 (2007): 371–73. http://dx.doi.org/10.1163/156853107x224295.
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Chua, Alvin Qijia, Melisa Mei Jin Tan, Monica Verma, Emeline Kai Lin Han, Li Yang Hsu, Alex Richard Cook, Yik Ying Teo, Vernon J. Lee, and Helena Legido-Quigley. "Health system resilience in managing the COVID-19 pandemic: lessons from Singapore." BMJ Global Health 5, no. 9 (September 2020): e003317. http://dx.doi.org/10.1136/bmjgh-2020-003317.
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Singapore, one of the first countries affected by COVID-19, adopted a national strategy for the pandemic which emphasised preparedness through a whole-of-nation approach. The pandemic was well contained initially until early April 2020, when there was a surge in cases, attributed to Singapore residents returning from hotspots overseas, and more significantly, rapid transmission locally within migrant worker dormitories. In this paper, we present the response of Singapore to the COVID-19 pandemic based on core dimensions of health system resilience during outbreaks. We also discussed on the surge in cases in April 2020, highlighting efforts to mitigate it. There was: (1) clear leadership and governance which adopted flexible plans appropriate to the situation; (2) timely, accurate and transparent communication from the government; (3) public health measures to reduce imported cases, and detect as well as isolate cases early; (4) maintenance of health service delivery; (5) access to crisis financing; and (6) legal foundation to complement policy measures. Areas for improvement include understanding reasons for poor uptake of government initiatives, such as the mobile application for contact tracing and adopting a more inclusive response that protects all individuals, including at-risk populations. The experience in Singapore and lessons learnt will contribute to pandemic preparedness and mitigation in the future.
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Silva, Deidre Anne De, Sea-Hing Ong, Danny Elumbra, Meng-Cheong Wong, Christopher LH Chen, and Hui-Meng Chang. "Timing of Hospital Presentation After Acute Cerebral Infarction and Patients’ Acceptance of Intravenous Thrombolysis." Annals of the Academy of Medicine, Singapore 36, no. 4 (April 15, 2007): 244–46. http://dx.doi.org/10.47102/annals-acadmedsg.v36n4p244.
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Introduction: Intravenous thrombolysis has been shown to improve outcome after acute cerebral infarction if given within 3 hours of symptom onset. There are no data in Singapore on the timing of hospital presentation after acute cerebral infarction as well as factors and reasons for delayed presentation. Materials and Methods: As intravenous thrombolysis has recently been licensed for use in acute cerebral infarction in Singapore, we studied 100 consecutive acute cerebral infarction admitted to the Singapore General Hospital for timing of hospital presenta-tion, reasons associated with delay in presentation and hypothetical acceptance of intravenous thrombolysis. Results: Only 9% of patients presented to hospital within 2 hours of symptom onset. Factors associated with hospital presentation within 2 hours were a large stroke and lack of pre-hospital consultation. Failure to recognise the severity of symptoms and inability to seek medical attention unaided were the 2 most common reasons for delayed presentation. One-third of patients or their relatives hypothetically would accept intravenous thrombolysis, suggesting that a thrombolysis service is feasible at the Singapore General Hospital. However, it would be hindered by the low proportion of patients who present early to hospital after symptom onset. Conclusion: Our results support the need for a public education programme to highlight the identification of stroke symptoms and the need to present to hospital as soon as possible after the onset of stroke symptoms. Key words: Delayed, Singapore, Stroke
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Atmaja, Suhendra, and Poppy Ruliana. "Strategi Promosi Hotel melalui Wisata Syariah dalam Meningkatkan Kualitas Pelayanan Jasa." InterKomunika 2, no. 2 (January 20, 2018): 182. http://dx.doi.org/10.33376/ik.v2i2.38.
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Abstract. Sari Ater Hotel & Resort is located area Ciater Subang Regency is a company entrusted by the Municipal Government to manage the natural attractions of hot water Ciater promotion strategy based travel sharia done by far is direct (direct promotion) and indirectly (indirect promotion) addressed to the consumers / travelers to encourage the achievement of promotional services, companies need to provide additional services (supplement service) on transactions core services (core services) so that core services can provide satisfaction, additional services may be reflected in the mix elements of service offered Sari Ater Hotel & Resort to the visitors / tourists. The problem is how do promotional strategies Sari Ater Hotel & Resort through sharia travel in improving the quality of service. The purpose of this study is to analyze the mengetahuai and promotional strategies Sari Ater Hotel & Resort through sharia travel in improving the quality of service to the tourists. The concept of promotion strategies in this study refers to the opinion of Philip Kotler (2002) who argued that in order to effectively promote the need for the promotion mix, which is the optimal combination for any kind of events or the selection of the most effective promotional activities to increase sales. There are four types of promotional activities, among others: advertising, personal selling, sales promotion, public relations and direct promotion. The method used is descriptive qualitative, key informants and informant in this research is Marketing Manager Sari Ater Hotel & Resort, Public Relations Manager Sari Ater Hotel & Resort, Front Liner, F & B Manager Sari Ater Hotel & Resort and the few tourists who come visit. Data was collected through several stages, observation, interview, documentation and triangulation. Data analysis technique is done through data reduction, display, verification / conclusion (Miles & Huberman). The results showed that of the four starategi sale Sari Ater Hotel & Resort through sharia travel tend to do personal selling, sales promotion and direct dam for the promotion, while the public relations strategy to do more personal approach was persuasive, so as to form the image and reputation. All four of these strategies can actually improve the quality of service the hotel proved to the many tourists who come both from domestic and from abroad, including from Japan, Saudi Arabia, Singapore and Malaysia.Keywords : Communication, Promotion Strategy, Quality of Service
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Kajalić, Jelena, Nikola Čelar, and Stamenka Stanković. "Travel Time Estimation on Urban Street Segment." PROMET - Traffic&Transportation 30, no. 1 (February 23, 2018): 115–20. http://dx.doi.org/10.7307/ptt.v30i1.2473.
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Level of service (LOS) is used as the main indicator of transport quality on urban roads and it is estimated based on the travel speed. The main objective of this study is to determine which of the existing models for travel speed calculation is most suitable for local conditions. The study uses actual data gathered in travel time survey on urban streets, recorded by applying second by second GPS data. The survey is limited to traffic flow in saturated conditions. The RMSE method (Root Mean Square Error) is used for research results comparison with relevant models: Akcelik, HCM (Highway Capacity Manual), Singapore model and modified BPR (the Bureau of Public Roads) function (Dowling - Skabardonis). The lowest deviation in local conditions for urban streets with standardized intersection distance (400-500 m) is demonstrated by Akcelik model. However, for streets with lower signal density (<1 signal/km) the correlation between speed and degree of saturation is best presented by HCM and Singapore model. According to test results, Akcelik model was adopted for travel speed estimation which can be the basis for determining the level of service in urban streets with standardized intersection distance and coordinated signal timing under local conditions.
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Rajapaksha, Tharindu Ishanka, and Lalitha S. Fernando. "An analysis of the standards of the government websites of Sri Lanka." Transforming Government: People, Process and Policy 10, no. 1 (March 21, 2016): 47–71. http://dx.doi.org/10.1108/tg-09-2013-0036.
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Purpose This paper aims to identify the reasons for the lower ranking of the Online Service Index of Sri Lanka under the United Nations E-Government Readiness Index. The study is conducted as a comparative study on selected Asian countries and suggests remedial measures for the improvement of the status of e-government of Sri Lanka. Design/methodology/approach In this regard, as the sample of websites ranked according to the Online Service Index of the United Nations, five government websites of Sri Lanka, India, Bangladesh and Singapore were selected. They are the national portal and the websites of the five Ministries: The Ministry of Education, Finance, Health, Labor and of Social Services. Asian countries selected are India, Bangladesh and Singapore including Sri Lanka. Observation method was the mainly used method for data collection. The websites were evaluated in contrast with the help of the “Main features reviewed by the United Nations E-government Survey” as the checklist. Substantial description and scoring methods were used for the analysis of the data and the presentation of the findings of the study. Findings Thus, several weaknesses of the online services of the government websites of Sri Lanka were identified. Among them, the major reasons identified for the lower rank of the Sri Lankan Online Service Index were, for example, the inability to identify the exact website of national portal, the lack of accessibility or usability features, the weaknesses in the active maintenance of the “Contact us” feature, service-delivery capability features, citizen participation and also interconnectedness features. The above weaknesses have been the key/root causes for the decline of the rank of the Online Service Index of Sri Lanka. Research limitations/implications From five government websites, selected three foreign Asian countries were in focus because of practical limitations. Another difficulty faced in the analysis and comparison of the websites was that the information with regard to the United Nations evaluation methodology/criteria has not been adequately provided. Practical implications The findings of this study provide information for the policy makers, web standards, evaluation criteria developers and almost all the government organizations to address key issues related to this field for the maximization of citizen participation, the enhancement of the service-delivery capabilities and accessibility features of websites to improve the online services of the government. This study unfolded several areas for the future researchers. Those researches can also be conducted based on sub indexes of the United Nations E-Government Readiness Index. The same method could be used to examine Human Capital Index, Telecommunication and Infrastructure Index and Citizen Participation Index. This research could also be expanded through observations of foreign countries. Originality/value This paper provides an overview of the quality of government websites of Sri Lanka compared to the selected Asian countries. Through the utilization of this scoring method, four major weaknesses that contribute to the lower ranking of the online service of Sri Lanka were identified with suggestions indented for the improvement of the government websites.
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Letch, Nick, and Joseph Teo. "Accounting for the contexts of government service transformation." Transforming Government: People, Process and Policy 9, no. 3 (August 17, 2015): 352–69. http://dx.doi.org/10.1108/tg-08-2014-0035.
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Purpose – The purpose of this paper is to extend the perspective provided by stage models and examine the wider contexts in which government service transformation occurs. Traditional stage models of e-government have been criticised as being too narrowly focussed suggesting that government services are transformed by information and communications technology (ICT) in a linear manner. Design/methodology/approach – Government service transformation involves the interplay of a multitude of social and technical factors over time. We propose that an appreciation of the wider institutional, political and economic contexts is necessary and develop a framework of government service transformation in terms of the locus of context and focus of the change initiative. This framework is illustrated with reference to a case study of the transformation of the building approvals process in Singapore over two decades. Findings – Application of the framework to the case study illustrates that government service transformation is not a linear progression and is influenced by decisions and factors related to both inner and outer contexts. Research limitations/implications – While bringing institutional theory to extend analyses of service transformation, the reconstruction of events in the case study presented does not provide a rich enough data set for a full analysis of the institutional forces at play. Practical implications – Managers of e-government initiatives can use the dimensions of the framework to assess their progress, as new technologies emerge and policy priorities change. Originality/value – The framework presented in the paper provides a complement to existing models for examining e-government transformation and brings a theoretically based perspective to government service transformation which is lacking in existing stage models.
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Shen, Yu, Hongmou Zhang, and Jinhua Zhao. "Integrating shared autonomous vehicle in public transportation system: A supply-side simulation of the first-mile service in Singapore." Transportation Research Part A: Policy and Practice 113 (July 2018): 125–36. http://dx.doi.org/10.1016/j.tra.2018.04.004.
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Khaing, Nang Ei Ei, Chau Sian Lim, Siew Peng Soon, and Hong Choon Oh. "Prevalence and correlates of psychological distress and coronavirus anxiety among hospital essential services workers in Singapore." Annals of the Academy of Medicine, Singapore 51, no. 5 (May 27, 2022): 283–91. http://dx.doi.org/10.47102/annals-acadmedsg.202219.
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Introduction: The COVID-19 pandemic has affected almost all populations, with frontline workers experiencing a higher risk of mental health effects compared to other groups. Although there are several research studies focusing on the mental health effects of the pandemic on healthcare workers, there is little research about its impact on workers in outsourced hospital essential services. This study aims to examine the prevalence and correlates of psychological distress and coronavirus anxiety among staff working in 3 outsourced hospital essential services—housekeeping, porter service and maintenance services. Methods: A cross-sectional study was conducted among outsourced hospital essential services workers in a tertiary hospital. Data on demographics, medical history, lifestyle factors, psychosocial factors and mental well-being were collected using self-administered questionnaires. Robust logistic regression was used to determine risk factors associated with psychological distress and dysfunctional anxiety related to COVID-19. Results: A total of 246 hospital essential services workers participated in the study. The prevalence of psychological distress was 24.7%, and dysfunctional anxiety related to COVID-19 was 13.4%. Social support and workplace support were found to be independently associated with a lower risk of psychological distress, and social connectivity was associated with a lower risk of dysfunctional anxiety related to COVID-19. Conclusion: These findings highlight the crucial roles of communities and workplaces in combating the mental health consequences of the pandemic. Public health programmes that aim to tackle the emerging mental health crisis in hospital essential services workers should incorporate strategies to address psychosocial factors, in addition to traditional self-care approaches. Keywords: Coronavirus anxiety, COVID-19, essential services workers, mental health, psychological distress, Singapore
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Salim, Yeffriansjah. "SISTEM INFORMASI PAJAK (Studi Kasus PT. Rig Tender Indonesia Banjarmasin)." Respati 15, no. 1 (March 14, 2020): 84. http://dx.doi.org/10.35842/jtir.v15i1.337.
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PT. RIG Tender Indonesia merupakan perusahaan nasional berdiri tahun 1981 pada perkembangannya tahun 2007 sudah go public hal ini terlihat hampir 97% saham kepemilikannya sudah dibeli oleh grup Schumi Sdn Bhd yang notabene perusahaan Malaysia yang berkantor pusat di London, Inggris. PT. RIG Tender Indonesia Banjarmasin yang menangani angkutan jasa pelayaran. Terhitung dari bulan pebruari 2018 ini berdasarkan hasil data yang disebutkan bagian kepegawaian PT. RIG Tender Indonesia Banjarmasin memiliki karyawan kurang lebih 500 orang, dengan jumlah kapal yang dikelola sebanyak 35 kapal, dimana kapal tersebut tersebar dalam 4 (empat) buah nama perusahaan, yaitu : PT. Batuah Abadi Lines berkantor di jalan Belitung Darat 88 Banjarmasin, PT. Altus Lines Indonesia, PT. Masada Jaya Lines, dan PT. Cahaya Samudra Perkasa Lines. Permasalahan yang ditemukenali Pengiriman berkas perhitungan gaji dan pajak sering terlambat dikarenakan jauhnya jarak Banjarmasin-Singapura-Banjarmasi, dengan dibuatnya sistem informasi gaji dan pajak, maka pengiriman berkas akan menjadi lebih mudah dengan rute Banjarmasin-Singapura, Perhitungan ulang / rekonsiliasi gaji dan pajak sering terjadi dikarenakan perhitungan pajak pegawai dengan sistem indonesia dan luar negeri tidaklah sama, Proses klarifikasi dan penyesuaian sistem pembukuan antara kantor pusat Banjarmasin dengan para auditor publik sering terkendala masalah komunikasi antara Banjarmasin-Singapura-Auditor Publik. Perhitungan pembayaran gaji, dan pajak mengalami permasalahan berhubungan dengan tingginya pegawai yang masuk dan keluar, berdasarkan hasil pemantauan di lapangan ada sekitar 30 (tiga puluh) orang yang berhenti dan masuk kembali bekerja dalam waktu 1 (satu) bulan. Tujuan Penelitian ini hakekatnya menghasilkan desain sistem basis data beserta diagram hubungan antara tabel basis data disajikan dalam bentuk perancangan desain input dan output menggunakan bahasa pemrograman visual foxpro. Pembuatan sistem informasi gaji dan pajak pada jaringan intranet merupakan salah satu upaya meningkatkan pelayanan PT. Rig Tender Indonesia site Banjarmasin dalam proses perhitungan pajak kepada pegawainya, dimana hasil yang diinginkan adanya peningkatan proses pembuatan laporan yang cepat, akurat dan relevan. Dengan adanya sistem informasi ini diharapkan meningkatnya kepercayaan pegawai terhadap perusahaan dengan adanya sistem komputerisasi perhitungan gaji dan pajakKata kunci – Sistem Informasi, Gaji, dan Pajak Abstract PT. RIG Tender Indonesia is a national company established in 1981 in its development in 2007 has gone public it is seen almost 97% of its ownership shares have been purchased by the group Schumi Sdn Bhd which in fact the Malaysian company headquartered in London, England. PT. RIG Tender Indonesia Banjarmasin which handles shipping services. Counting from February 2018 is based on the results of the data mentioned the personnel section of PT. Render Tender Indonesia Banjarmasin has approximately 500 employees, with the number of vessels managed by 35 vessels, where the ship is spread in 4 (four) pieces of company name, namely: PT. Batuah Abadi Lines has offices in Belitung Darat 88, Banjarmasin, PT. Altus Lines Indonesia, PT. Masada Jaya Lines, and PT. Light of the Mighty Ocean Lines. Identified problems Delivery of salary and tax file records is often delayed due to the distance of Banjarmasin-Singapore-Banjarmasi, with the making of salary and tax information systems, the sending of files will become easier with the Banjarmasin-Singapore route, recalculation / reconciliation of salaries and taxes are frequent because the tax calculation of employees with Indonesian and foreign systems is not the same, Clarification process and adjustment of bookkeeping system between Banjarmasin head office and public auditors are often constrained communication problem between Banjarmasin-Singapore-Public Auditor. The calculation of salary payments, and taxes experienced problems related to the high number of incoming and outgoing employees, based on the results of monitoring in the field there are about 30 (thirty) people who stop and re-enter work within 1 (one) month. The purpose of this study essentially resulted in the design of the database system along with the relationship diagram between database tables presented in the form of input design and output design using visual programming language foxpro. Making information system of salary and tax on intranet network is one effort to improve service of PT. Rig Tender Indonesia Banjarmasin website in the process of calculating taxes to employees, where the desired results of an increase in the process of making reports fast, accurate and relevant. Keywords - Information Systems, Salaries, and Taxes
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Balashov, Іvan, Oksana Evsyukova, Nataliia Obushna, Serhii Selivanov, and Serhii Teplov. "Modern Trends in Personnel Management in the Civil Service: An Overview of Innovative Practices and Features of Administrative and Legal Regulation." Studia Iuridica Lublinensia 30, no. 4 (October 13, 2021): 13. http://dx.doi.org/10.17951/sil.2021.30.4.13-32.
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<p>The COVID-19 pandemic has significantly affected all spheres of social-political life of the world community. As a result, there have been serious changes in the labour market, including the civil service. The labour market for civil servants is becoming increasingly complex, and new flexible technological solutions necessitate civil servants’ constant readiness for changes and lifelong learning. After all, the attribute of the new time is the quick-speed changes (we live in the mode “from slow to fast and faster”), both in terms of the amount of changes and in terms of the speed of their appearance. In such conditions, the civil service needs highly professional managers who are able to work to achieve expected results, apply European standards of public administration and develop effective public policy. Therefore, the purpose of the article is to substantiate the theoretical and methodological and applied aspects of personnel management in the civil service, taking into account the progressive innovative world human resources practices and features of administrative and legal regulation in this area. The authors proved the feasibility and identified the features of the formation of the talent management system as a leading modern trend in the field of personnel management in the civil service, examined the development of a talent management system in the civil service with an applied innovative tool such as e-learning in the conditions of modern challenges, and reviewed the positive international practice of talent management in the civil service (on the example of the USA, Germany, France, Great Britain, Singapore and Japan). On this basis, the main trends in the formation of the talent management system in the civil service of Ukraine are identified and the specifics of its administrative and legal regulation are analyzed.</p>
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Zhecheng, Zhu. "An online short-term bed occupancy rate prediction procedure based on discrete event simulation." Journal of Hospital Administration 3, no. 4 (February 18, 2014): 37. http://dx.doi.org/10.5430/jha.v3n4p37.
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In recent years, population growth and aging society impose large pressure on the resource requirement in Singapore public hospital system. Beds are one of the most critical resources in healthcare system. How to manage beds efficiently is an important and challenging task for the health service providers in any healthcare systems. One frequently used performance indicator of bed management is bed occupancy rate, which measures the bed utilization. In this paper, an online prediction procedure based on discrete event simulation is proposed and developed to predict bed occupancy rate in a short term period. Simulation results show that the predicted values are closer to the actual values with narrower confidence interval compared to the offline approach. Hence such a prediction procedure is able to provide a more reliable reference for decision making of the health service providers.
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Ooi, J. W. L., S. Y. Ng, C. C. Khor, M. C. Chong, C. H. Tay, H. X. Koh, and T. J. Tan. "Service evaluation of radiographer-led vetting and protocoling of Computed Tomography (CT) scan requests in a Singapore public healthcare institution." Radiography 29, no. 1 (January 2023): 139–44. http://dx.doi.org/10.1016/j.radi.2022.10.011.
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Chng, Samuel, Sabreena Anowar, and Lynette Cheah. "Understanding Shared Autonomous Vehicle Preferences: A Comparison between Shuttles, Buses, Ridesharing and Taxis." Sustainability 14, no. 20 (October 21, 2022): 13656. http://dx.doi.org/10.3390/su142013656.
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Shared autonomous vehicles (AVs) will soon be introduced in public transportation as cities and their transportation systems become ‘smarter’. This brings long-term environmental, economic and societal benefits to cities. However, shared AVs will not only need to overcome technological challenges but also prevail against social barriers for successful marketplace penetration. Hence, we proposed and investigated the acceptance of four shared AV service designs for public use in this study, namely, autonomous buses, shuttles, AV rideshares and autonomous or robo-taxis. An online survey conducted in Singapore with 734 adults found the greatest receptiveness toward the introduction of autonomous shuttles, in part due to perceptions that they will perform well and be easy to adopt. This aligns with ongoing shared AV trials where AV shuttles are mostly used. Larger autonomous buses had the second-highest acceptance. AV rideshares and taxis seem to largely appeal to the existing regular users of the conventional counterparts of these services. These results suggest that to encourage a mode switch from public transport to ridesharing and taxis, or vice versa, shared AVs need to appeal to users beyond being an automated version of existing modes. That is, shared AVs need to address an underserved or unmet transportation need or population.
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Pathirathna, Ravindra, Pamila S. Adikari, WKWS Kumarawansa, Damitha Balasooriya, and Mahendra Senavirathna. "New Normal Context in Health Care Settings after COVID-19 Pandemic: A Narrative Literature Review." Recent Advances in Biology and Medicine 7, no. 1 (January 27, 2021): 1–8. http://dx.doi.org/10.18639/rabm.2021.1237255.
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COVID-19 is an infectious disease that rapidly developed into a pandemic status. This deemed a need for new strategies to carry out routine health care activities. The recent practices and adaptations of the system as a response to the pandemic status were called a new normal situation. The aim of the study was to describe principles for adaptation to a new normal context for health care settings in COVID-19 pandemic. This narrative review of literature was conducted based on policy documents, guidelines, and public notices issued by the government and other key policymakers from the United Kingdom, Australia, Singapore, and Canada between June 15, 2020, and July 15, 2020, available on their government websites. The study revealed several principles, namely, enhanced surveillance, phasedown strategy for restoring routine services, vulnerability, dynamics of the service demand, new principles in human resource management, infection control measures, supply and usage of personal protective equipment, demand for intensive-care unit bed capacity, coordination and collaboration internally and externally, promotion and utility of remote care, ensuring equity, pre-hospital communication and assessment before reaching service facility, enhancing clinician participation in local-level decision-making, and risk assessments within all levels of service facility. The results of this study exposed new principles that facilitated managerial decision-making to the adaptation of new strategies. This new normal context created many challenges for resource management, which needed to consider dynamics of demand of services, prevention of spreading infections, and readiness for surge of cases while safeguarding quality and safety.
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Sinha, Deepankar, and Shuvo Roy Chowdhury. "Optimizing private and public mode of operation in major ports of India for better customer service." Indian Growth and Development Review 12, no. 1 (April 8, 2018): 2–37. http://dx.doi.org/10.1108/igdr-08-2017-0056.
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PurposeThe Government of India announced its liberalization policy in the year 1991. Since then, the major ports in India introduced privatization in various forms into their operations. However, the share of total traffic (cargo) handled by major ports fell from 90 per cent in 1991 to around 70 per cent in 2015, losing share to minor ports. These major ports, except for the port of Kamarajar, are governed by the Major Port Trust Act, 1961. None of the Indian ports feature amongst the top 20 ports of the world. Interestingly, several ports in Asia, namely, seven ports from China, Singapore, Hong Kong and Malaysia are on that list. Several studies and reports have shown that privatization in India did not yield the desired results. Ports in India have adopted a hybrid mode of governance, aligned between a landlord port model and a service port model. This paper aims to address the question – What is the optimal way to mix privatisation and government control in the operations of major ports of India.Design/methodology/approachIn this paper, the authors attempt to develop an optimization model for port planners to decide on the optimum mix of privatized and self-managed operations so as to maintain efficiency and maximize revenue.FindingsThe model tested on a major port in the country shows that the present privatization policy followed by the port needs revision. A similar plan to revise their policies can be carried out for other major ports in the country.Originality/valueThe model is generic and can be used by any port in the world operating under conditions similar to those in India.
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Pathak, Aditya, Silvan Scheuermann, Aybike Ongel, and Markus Lienkamp. "Conceptual Design Optimization of Autonomous Electric Buses in Public Transportation." World Electric Vehicle Journal 12, no. 1 (February 18, 2021): 30. http://dx.doi.org/10.3390/wevj12010030.
Full textAbstract:
Autonomous electric buses (AEB) have widely been envisioned in future public transportation systems due to their large potential to improve service quality while reducing operational costs. The requirements and specifications for AEBs, however, remain uncertain and strongly depend on the use case. To enable the identification of the optimal vehicle specifications, this paper presents a holistic design optimization framework that explores the impacts of implementing different AEB concepts in a given set of routes/network. To develop the design optimization framework, first, a multi-objective, multi-criteria objective function is formulated by identifying the attributes of bus journeys that represent overall value to the stakeholders. Simulation models are then developed and implemented to evaluate the overall performance of the vehicle concepts. A genetic algorithm is used to find the concepts with the optimal trade-off between the overall value to the stakeholders and the total cost of ownership. A case study is presented of a single bus line in Singapore. The results show an improvement in the waiting time with the use of a smaller sized AEB with a capacity of 20 passengers. However, the costs and emissions increase due to the requirement of a larger fleet and the increase in daily distance traveled compared to a 94-passenger capacity AEB.
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Poon, Kenneth K. "Context, Service Provision, and Reflections on Future Directions of Support for Individuals With Intellectual Disability in Singapore." Journal of Policy and Practice in Intellectual Disabilities 12, no. 2 (June 2015): 100–107. http://dx.doi.org/10.1111/jppi.12121.
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