Books on the topic 'Service recovery hotel industry'

Mozhaeva, Nina, and Galina Rybachek. Hotel service. ru: INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/1041498.

Toraman, Murat. Quality in service marketing for hotel industry: Case study Hasting's Europa Hotel. [s.l: The Author], 1997.

Godowski, Sarah. Microcomputers in the hotel and catering industry. London: Published in association with TV Choice Video Productions [by] Heinemann, 1986.

Harkness, Shiona. With pleasure!: English for hotel service staff. Walton-on-THames: Nelson, 1992.

Borden, David A. Perfect service: Creating the best hotel in New York. [Madison, WI: Magna Publications, 1994.

Harkess, Shiona. With pleasure!: English for hotel service staff. Sevenoaks: E. Arnold, 1990.

Phyllis, Pogrund, ed. Contemporary's make your mark in the hotel industry. Chicago, Ill: Contemporary Books, 1997.

Office, National Audit. The Department of Trade and Industry Redundancy Payments Service: Management and recovery of debt. London: The Stationery Office, 1996.

Sullivan, Jim. Service that sells!: How to make big bucks in the restaurant, bar, and hotel business. Denver, Colo: Pencom Press, 1991.

Maggie, Black. In the twilight zone: Child workers in the hotel, tourism, and catering industry. Geneva: International Labour Office, 1995.

Snell, Shelagh. Communications in catering: Practical guide-lines and assignments for students in the catering industry. London: Edward Arnold, 1985.

Treva, Adams, ed. Guo ji zhuan ye can yin Ying yu: English for the food service industry. Taibei Shi: Ji tian wen hua shi ye gu fen you xian gong si, 2013.

Damle, Jasmine Y. Pune: Tradition to market : a study of changing trends in consumption with special reference to service sector in hotel industry. Delhi: Kalpaz Publications, 2011.

Baker, Edward K. Analysis of Hurricane Andrew economic damage and recovery options for the boating, marina and marine service industries. Gainesville, FL: Florida Sea Grant College Program, University of Florida, 1993.

International, Chemical Recovery Conference (1995 Toronto Ont ). 1995 International Chemical Recovery Conference: Papers to be 2 presented on Monday and Tuesday, April 24-25, 1995, Royal York Hotel, Toronto, Ontario, Canada : preprints. Montreal: Technical Section, CPPA, 1995.

Department of Education and Science. Vocational education: Hotel catering & tourism. Dublin: Stationery Office, 2000.

Yunker, John. Wi-Fi for road warriors: How Wi-Fi is revolutionizing the hotel industry-- and what's in store for other industries. [Cambridge, MA.]: Pyramid Research, 2003.

Yunker, John. Wi-Fi for road warriors: How Wi-Fi is revolutionizing the hotel industry-- and what's in store for other industries. [Cambridge, MA.]: Pyramid Research, 2003.

Services, Spanish Training, ed. English for hospitality and foodservice. Upper Saddle River, N.J: Pearson Prentice Hall, 2004.

A, Burke P., Asphahani A. I, Wright B. S, National Association of Corrosion Engineers. Unit Committee T-1K., National Association of Corrosion Engineers. Unit Committee T-1D on Control of Oilfield Corrosion by Chemical Treatment., and CORROSION/85 Symposium on Experiences in CO₂ Flooding and Other Recovery Systems (1985 : Boston, Mass.), eds. Selected papers from the CORROSION/84 Symposium on Corrosion by CO₂ in the Oil and Gas Industry, and CORROSION/85 Symposium on Experiences in CO₂ Flooding and Other Recovery Systems: Field service/case history. Houston, Tex: The Association, 1985.

Canada. Bill: An act to provide for the taxation and recovery of arbitrators' fees. Ottawa: Hunter, Rose, 2001.

Sufʹi︠a︡nova, N. F. Russko-bashkirskiĭ slovarʹ-spravochnik: Dli︠a︡ rabotnikov torgovli i obshchestvennogo pitanii︠a︡. Ufa: Kitap, 2005.

Russko-bashkirskiĭ slovarʹ-spravochnik: Dli︠a︡ rabotnikov torgovli i obshchestvennogo pitanii︠a︡. Ufa: Kitap, 2005.

Office, General Accounting. International trade: Mexico's maquiladora decline affects U.S.-Mexico border communities and trade : recovery depends in part on Mexico's actions. Washington, D.C: GAO, 2003.

Canada. Bill: An act to alter the law of dower and to regulate proceedings in actions for the recovery of dower in Upper Canada. Ottawa: Hunter, Rose, 2001.

Office, General Accounting. Foreign assistance: Lack of strategic focus and obstacles to agricultural recovery threaten Afghanistan's stability : report to Congressional Requesters. Washington D.C: GAO, 2003.

Office, General Accounting. Foreign assistance: Disaster recovery program addressed intended purposes, but USAID needs greater flexibility to improve its response capability : report to congressional committees. Washington, D.C: U.S. General Accounting Office, 2002.

Microcomputers in the Hotel and Catering Industry. Trafalgar Square Publishing, 1987.

Introduction to Accommodation Service Skills for the Hotel, Catering and Tourism Industry. 2nd ed. CERT, 1991.

Pogrund, Phyllis, and Rosemary Grebel. Making Your Mark in Hotel Industry Jobs. McGraw-Hill ESL/ELT, 1996.

Council for Education, Recruitment and Training for the Hotel, Catering and Tourism Industry., ed. An introduction to accommodation service skills: For the hotel, catering and tourism industry. 2nd ed. Dublin: CERT, 1991.

The heart of hospitality: Great hotel and restaurant leaders share their secrets. SelectBooks, 2016.

Solomon, Micah, and Herve Humler. The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets. SelectBooks, 2019.

Introduction to hospitality operations: An indispensable guide to the industry. 2nd ed. New York: Continuum, 2002.

Introduction to Hospitality Operations: An Indispensible Guide to the Industry. 2nd ed. CENGAGE Lrng Business Press, 2002.

Introduction to Hospitality Operations: An Indispensable Guide to the Industry. 2nd ed. CENGAGE Lrng Business Press, 2002.

Hotel and Catering Industry TrainingBoard., ed. Hotel and catering craft students: Their first three years in the industry. (Wembly): (Hotel and Catering Industry Training Board), 1986.

Hotel & Catering Training Board., ed. Employee relations: A Hotel and catering Training Board business aid for those involved in employee relations in the hotel and catering industry. 6th ed. Wembley: Hotel & Catering training Board, 1986.

1951-, Jones Peter, ed. Introduction to hospitality operations. London: Cassell, 1996.

Food and Beverage Services. Oxford University Press India, 2011.

Lightowlers, Peter, and Frank Wood. Purchasing, Costing and Finance in the Hotel and Catering Industry (Longman Hotelwork & Catering). Longman, 1985.

An Introduction to Food and Beverage Service Skills for the Hotel, Catering and Tourism Industry. CERT, 1987.

Pine, Ray. Technology transfer in the hotel industry: An examination of techology transfer in service industries with emphasis on international hotel organisations and developing countries. Hong Kong Polytechnic, Hospitality Research Unit, 1991.

Tesone, Dana V., and Peter Ricci. The Little Book of Cases in Hospitality Management: Stories From Industry Practitioners. Prentice Hall, 2005.

Tesone, Dana V., and Peter Ricci. The Little Book of Cases in Hospitality Management: Stories From Industry Practitioners. Prentice Hall, 2005.

A, Khan Mahmood, Olsen Michael D, Var Turgut, and Van Nostrand Reinhold Company, eds. VNR's encyclopedia of hospitality and tourism. New York: Van Nostrand Reinhold, 1993.

Gamble, G., and Paul R. Gamble. Small Computers & Hospitality Management (Catering and Hotel Management Books). Hyperion Books, 1989.

Class Acts: Service and Inequality in Luxury Hotels. University of California Press, 2007.

Sherman, Rachel. Class Acts: Service and Inequality in Luxury Hotels. University of California Press, 2007.

Sherman, Rachel. Class Acts: Service and Inequality in Luxury Hotels. University of California Press, 2007.