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Hawthorn, John. "Food service industries." Proceedings of the Royal Society of Edinburgh. Section B. Biological Sciences 87, no. 3-4 (1986): 263–68. http://dx.doi.org/10.1017/s026972700000436x.
SynopsisThis paper deals with a miscellaneous group of food-related industries not directly covered by the principal papers of the Symposium. Some of these serve the needs of larger processing companies for intermediates. Others produce a variety of products for retail sale. Few are large employers of labour or capital but cumulatively they make a significant contribution to the Scottish economy. The paper lists the type of manufacture in some detail, and the product range—from tripe dressing to confectionery—is too wide to permit easy classification.These industries serve a virtually non-expanding total market, and are thus for the most part highly competitive, quality and service as much as price being the chief weapon of survival. In general, production is concentrated in small units of modest capital investment. Thus they have the advantage of flexibility and can quickly change product emphasis as circumstances demand, in contrast to the giants of the food industry, limited as they are by the inertia of their size. But these ‘service’ industries have the double disadvantage of limited access to technical and scientific resources, and the burden of complex legislation which falls proportionately more heavily on them than on their larger brethren.The paper examines aspects of these limitations and outlines suggestions for the practical resolution of some of these disadvantages.
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S. T. "The Service Industries." Business History Review 64, no. 3 (1990): ix—x. http://dx.doi.org/10.1017/s0007680500058591.
Bharadwaj, Sundar G., P. Rajan Varadarajan, and John Fahy. "Sustainable Competitive Advantage in Service Industries: A Conceptual Model and Research Propositions." Journal of Marketing 57, no. 4 (October 1993): 83–99. http://dx.doi.org/10.1177/002224299305700407.
The purpose of competitive strategy is to achieve a sustainable competitive advantage (SCA) and thereby enhance a business's performance. The authors focus on the distinctive organizational skills and resources underlying SCA in service industries and the moderating effects of the characteristics of services, service industries, and firms within an industry on the skills and resources underlying a business's competitive positional advantages. The proposed conceptual model of SCA in service industries and propositions builds on relevant literature in the fields of marketing, strategic management, and industrial organization economics.
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Dr. A. Venkatachalam, Dr A. Venkatachalam, and A. Kalidass A. Kalidass. "Time Management of Employees in Service Industries." Paripex - Indian Journal Of Research 3, no. 7 (January 1, 2012): 1–2. http://dx.doi.org/10.15373/22501991/july2014/17.
Damien, Broussolle. "Service, Trade in Services and Trade of Services Industries." Journal of World Trade 48, Issue 1 (February 1, 2014): 31–58. http://dx.doi.org/10.54648/trad2014002.
The paper focuses on the issue of international cross-border trade in services. It argues that its current understanding may be quite misleading because the concept of service is not accurately delineated and because available data are not appropriately understood. First, bearing in mind Hill's (1999) service definition, the paper discusses the extent of service-producing activities. It stresses that 'services' producing 'knowledge capturing products' should be recognized as genuine goods-producing activities. It also asserts that cross-border trade in genuine services is still scarce, even if Information and Communication Technologies (ICT) have made it easier in some cases. Second, the paper explains that the picture of trade in services, which the Balance of Payments (BOP) displays, although improving, is nevertheless quite heterogeneous and blurring. Contrary to a common view, the BOP does not provide accurate information about trade of service industries. Moreover, still unfamiliar is the fact that, for several significant services, service industries are not the major actual international service traders.
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Graedel, T. E. "Greening the Service Industries." Service Industries Journal 23, no. 5 (November 2003): 48–64. http://dx.doi.org/10.1080/02642060308565623.
Allon, Gad, and Awi Federgruen. "Competition in Service Industries." Operations Research 55, no. 1 (February 2007): 37–55. http://dx.doi.org/10.1287/opre.1060.0337.
Dissertations / Theses on the topic "Service industries":
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Sheppard, Lorraine. "Service quality in professional health services /." Title page, contents and abstract only, 1998. http://web4.library.adelaide.edu.au/theses/09PH/09phs5495.pdf.
Thesis (Ph. D.)--University of Adelaide, Graduate School of Management, 1999. Includes one computer disk in Work 6 format. System requirements for accompanying computer disk: Mackintosh or IBM-compatible computer. Other requirments: Microsoft Word 6 or compatible Word Processor. Includes bibliographical references (leaves 241-270).
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Müller, Jürgen. "Real option valuation in service industries /." Wiesbaden : Dt. Univ.-Verl. [u.a.], 2000. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008939946&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.
Wong, Regan (Regan A. ). "Patterns of innovation in service industries." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/42376.
Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2007. Includes bibliographical references (p. 81-83). Over the years, scholars studying technology-based innovation have uncovered patterns of success and failure. Many of the lessons learned from these observations can serve as powerful guidelines for leaders of industry as they guide their firms into new markets or help defend against emerging challengers. Most of the studies to date, however, have been based on research in manufactured product industries, while relatively little has been done to understand technology and innovation in service industries. The initial motivation behind this thesis was to interpret established principles of innovation in the context of services-based industries. In proposing this topic, I assumed that certain aspects of product-based principles also describe patterns in service industries. My research revealed that some principles apply to both sectors. Others need to be extended. Still others apply selectively, depending on the nature of the service that is being examined. In the process of synthesizing the lessons learned from my literature review and the case studies I examined, Professor James Utterback pointed me to the convergence of product and services and the role of product platforms in this paradigm. What emerged was the idea of a technology delivery platform and throughout the latter parts of this thesis, I explore different implications of this concept. by Regan Wong. S.M.
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Gorst, Jonathan Keith. "Modelling customer satisfaction in service industries." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/19707/.
This research considers a Customer Satisfaction Index approach and its relative benefits to the UK community. It is focussed on the service industries in both the public and private sectors. It looks at, and develops the measuring and modelling processes involved and employs a Structural Equation Modelling (SEM) methodology. The research critiques two of the leading methodologies currently available (Maximum Likelihood and Fixed Point Estimation) before selecting one from which to model the whole process. Throughout the research, three different structural models are considered. These vary in how the different latent variables are connected together, but are based around a core of specific latent variables, which together make up a customer's total buying experience. Two of the models considered were by other authors, while the third (Sheffield Model) was a direct development of this research. The data has been collected by the means of a questionnaire. Over the life of the research a generic questionnaire has been developed to produce a tool that is focused on the specific issues that the model requires for it to operate. The final part of the research contemplates how a company can use the results of the index to pin point where improvements in their customer service provision would have the largest impact on their overall customer satisfaction index score. The research considers the different aspects of customer satisfaction and their place within a Total Quality Management approach. However, the index is a completely self-contained product, which allows any company to measure how well it is satisfying its customers. The index calculates an index score between one and one hundred. The ultimate aim of the index is for a company's score to be compared over time, against other companies within the same industry, against other companies from other industries, against the national average and even against company's throughout Europe and the World, as National Indices operate overseas. In fact, it is envisaged that the index will act as a way for individual companies to benchmark themselves against the best customer service companies in the world. It is hoped that over time the customer satisfaction index can become a key indicator as to the state of the UK economy. After all, satisfied customers are very often loyal customers, they tend to buy more, more often, and satisfied customers are often willing to pay premium prices for a company's products (Kristensen & Martensen, 1996).
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Hamer, Susan E. "Ontario Superhost ... : what is its value to service providers? /." Online version of thesis, 1996. http://hdl.handle.net/1850/12337.
Chang, Cissie. "Assessing Hong Kong's marketing of service exports /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19909251.
Yi, Hong. "Service linkages and intra-urban location of producer services : a case study of Guangzhou." Click to view the E-thesis via HKUTO, 2006. http://sunzi.lib.hku.hk/hkuto/record/B35780216.
Hogg, Gillian. "Service quality in business advisory services : the case of the public relations industry in Scotland." Thesis, University of Stirling, 1996. http://hdl.handle.net/1893/2583.
The thesis concerns quality of service in the context of business advisory services. The economic rationale for improving any quality standard is based on the theory that by creating customer satisfaction and a perception of service quality, an organisation can retain its existing customers and attract new business, thus improving market share. This argument is based on the assumption that by improving the quality of the service delivered to customers, product offerings can be differentiated in such a way as to improve customer value. This is a customer defined approach to quality and assumes that the provider has understood and responded to customer requirements. In order to achieve this it is necessary to understand the particular situational characteristics of this market and the criteria customers use to assess the service they receive. In order to investigate service quality in business advisory services, the public relations industry in Scotland is considered as a specific case. Public relations is a business advisory service concerned with the management of image or reputation. However it is not a homogeneous product and is made up of a number of specific functions that equate to two main product variants. Based on these product variants, the research identifies three main purchaser groups in Scotland. However, although outcome expectations are consistent across purchaser groups, there are different expectations of the process of delivering the service according to the product variant purchased. The research concludes that when purchasers are buying a task level service their perceptions of quality are based upon tangible, measurable service features, whilst purchasers of a managerial product variant are concerned with process factors that lead to developing a relationship of trust. There are also a number of 'bottom-line' expectations, common across purchaser groups, which are essential to a perception of quality. Service quality, in the business advisory service context, is dependant on recognising what constitutes the core product and tailoring the process of delivery to satisfy purchaser expectations. The implications of this research are that an understanding of context is essential when considering service quality, in order that customer expectations and provider delivery combine to achieve added value. Secondly, that product definitions are required in determining the expectations associated with performance quality; and thirdly, that customer segmentation based upon product variant is a viable proposition in business advisory services.
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Cheung, Yu-wing Alex. "Current and future trends of quality management in Hong Kong's service sector /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19877547.
Oldenski, Lindsay. "Nonroutine tasks in international trade." Diss., [La Jolla] : University of California, San Diego, 2009. http://wwwlib.umi.com/cr/ucsd/fullcit?p3356339.
Thesis (Ph. D.)--University of California, San Diego, 2009. Title from first page of PDF file (viewed July 9, 2009). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references.
Cuadrado-Roura, Juan R., ed. Service Industries and Regions. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-35801-2.
Inc, Arthur D. Little, Pennsylvania State University, and Council of Logistics Management (U.S.), eds. Logistics in service industries. Oak Brook, IL (2803 Butterfield Rd., Oak Brook 60521): The Council, 1991.
United States. Bureau of the Census, ed. Statistics on service industries. [Washington, DC: U.S. Dept. of Commerce, Economics and Statistics Administration, Bureau of the Census], 1995.
Livesey, Frank. "The Service Industries." In Applied Economics, 273–87. London: Macmillan Education UK, 1998. http://dx.doi.org/10.1007/978-1-349-14250-7_16.
Alford, B. W. E. "The Service Industries." In British Economic Performance, 1945–1975, 52–59. London: Macmillan Education UK, 1988. http://dx.doi.org/10.1007/978-1-349-08163-9_4.
Argy, Victor, and Leslie Stein. "Some Service Industries." In The Japanese Economy, 274–308. London: Palgrave Macmillan UK, 1997. http://dx.doi.org/10.1057/9780230380097_13.
Winter, David F. "Lessons from Other Industries." In Service Extraordinaire, 37–47. Boca Raton: Taylor & Francis, 2018.: Productivity Press, 2017. http://dx.doi.org/10.1201/b22005-4.
Fox, Michael J. "Quality in service industries." In Quality Assurance Management, 290–97. Boston, MA: Springer US, 1993. http://dx.doi.org/10.1007/978-1-4899-7140-1_22.
Ascher, Kate. "The Contract Service Industries." In The Politics of Privatisation, 54–96. London: Macmillan Education UK, 1987. http://dx.doi.org/10.1007/978-1-349-18622-8_3.
Griffiths, Mel, and Lynnell Rubright. "Manufacturing and Service Industries." In Colorado, 267–87. 1. Colorado—Description and travel—1981- . I. Rubright, Lynnell. II. Title. III. Series. F781.3.G74 1983 978.8 83-10180: Routledge, 2019. http://dx.doi.org/10.4324/9780429049422-13.
Huo, Jiazhen, and Zhisheng Hong. "Service Science Application on Traditional Service Industries." In Service Science in China, 319–99. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-34497-8_9.
Cuadrado-Roura, Juan R. "The Location of Service Industries." In Service Industries and Regions, 253–84. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-35801-2_11.
Conference papers on the topic "Service industries":
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Lin, Pei-Kuan, Pao-Cheng Lin, and Shao-Yu Li. "Workplace competencies in demand: Perception gaps between service industries and manufacturing industries." In 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012). IEEE, 2012. http://dx.doi.org/10.1109/icsssm.2012.6252316.
Bing Zhao. "Service recovery paradox effect: Comparisons in two service industries." In 2011 2nd International Conference on Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC). IEEE, 2011. http://dx.doi.org/10.1109/aimsec.2011.6010927.
Wahyuningsih, Dwi, Sukaria Sinulingga, and Nazaruddin Matondang. "Risk Management in Construction Service Industries." In Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/icoi-19.2019.54.
de Jong, Mark W., and Pim H. den Hertog. "Strategic innovation in service industries: Managing shifting boundaries." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530210.
Lifang Zhang. "Lock-in strategy in network industries: A network effect perspective." In 2009 6th International Conference on Service Systems and Service Management. IEEE, 2009. http://dx.doi.org/10.1109/icsssm.2009.5174917.
Pei-Kuan Lin, Tri Thai Tran, Pao-Cheng Lin, and Shao-Yu Li. "Gender discrimination misconducts perceived by female workers of Vietnamese industries." In 2017 14th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2017. http://dx.doi.org/10.1109/icsssm.2017.7996232.
Lundquist, Charles, and Valerie Seaquist. "Service industries on the international Space Station." In Space Programs and Technologies Conference. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1995. http://dx.doi.org/10.2514/6.1995-4081.
Mavlutova, Inese, Kristaps Lesinskis, and Grigorijs Olevskis. "Contemporary Role of SMEs in Employment in Manufacturing and Service Industries." In Contemporary Issues in Business, Management and Education. Vilnius Gediminas Technical University, 2017. http://dx.doi.org/10.3846/cbme.2017.074.
Analysis made in the article allows to conclude that the SME sector of high-tech manufacturing industries plays growing role in solving the problems of employment in developed countries. However, the major problem is that it is capable for only partial compensation of the loss of jobs in labour intensive sectors of the economy. Accumulation of knowledge of the population in industrialized countries together with high levels of computer literacy contributes to the revitalization of business services sellers that are mainly small sized businesses. In the era of fast growing technology industries, in particular related to IT sector, the role of SMEs in economy is increasing as they are main players in start -up communities and IT industries in general. Thus they can growingly contribute to the employment and labour market. The authors proceed from the assumption that service sector, and business services in particular, to a certain extent are capable of absorbing of workforce. This article argues that employment in the service sector in the developed economies is still largely focused on traditional sectors of activity. The purpose of the paper is to investigate latest trends of SMEs role in employment in the developed countries and the role of service sector in stabilizing labour market. Theoretical approaches, statistical data and policy analysis are used to research contemporary labour market trends. Knowledge - intensive services that are important from the point of view of economic dynamics, only start to concur positions in the developed countries.
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Huimin, Tan, Tian Yezhuang, and Yang Yang. "Shifting from manufacturing to service in engineering and assembly industries." In 2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011). IEEE, 2011. http://dx.doi.org/10.1109/icsssm.2011.5959314.
Guo, Honglian, and Li Min. "Key industries selection of business and trade service in Tongzhou district." In 2016 13th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2016. http://dx.doi.org/10.1109/icsssm.2016.7538590.
Blomstrom, Magnus, and Robert Lipsey. U.S. Firms in Latin American Service Industries. Cambridge, MA: National Bureau of Economic Research, July 1987. http://dx.doi.org/10.3386/w2307.
Kremp, Elizabeth, and Jacques Mairesse. Dispersion and Heterogeneity of Firm Performances in Nine French Service Industries, 1984-1987. Cambridge, MA: National Bureau of Economic Research, March 1991. http://dx.doi.org/10.3386/w3665.
Kramer, Mitchell. RightNow Service, a Solution for Organizations of All Sizes in a Wide Range of Industries. Boston, MA: Patricia Seybold Group, January 2009. http://dx.doi.org/10.1571/pr01-29-09cc.
Buongiorno, Joseph, Shushuai Zhu, Ronald Raunikar, and Jeffrey P. Prestemon. Outlook to 2060 for world forests and forest industries: a technical document supporting the Forest Service 2010 RPA assessment. Asheville, NC: U.S. Department of Agriculture, Forest Service, Southern Research Station, 2012. http://dx.doi.org/10.2737/srs-gtr-151.
Buongiorno, Joseph, Shushuai Zhu, Ronald Raunikar, and Jeffrey P. Prestemon. Outlook to 2060 for world forests and forest industries: a technical document supporting the Forest Service 2010 RPA assessment. Asheville, NC: U.S. Department of Agriculture, Forest Service, Southern Research Station, 2012. http://dx.doi.org/10.2737/srs-gtr-151.
Kelbesa, Megersa. Digital Service Taxes and Their Application. Institute of Development Studies (IDS), December 2021. http://dx.doi.org/10.19088/k4d.2021.135.
Many developing economies have seen a rise in e-commerce activity within their borders, and a decline in income from traditional industries as a result of COVID-19, meaning the digital economy offers a potentially unexploited source of tax revenue. . As a result, more developing countries may soon begin adopting some sort of digital tax. The economic activities which may be subject to the Digital Services Tax (DST) may vary from country to country. It will, therefore, be necessary for businesses operating in multiple jurisdictions across developing countries to keep up with the changes in digital taxes. Before implementing a DST scheme, developing countries are advised to perform an in-depth cost-benefit analysis and due considerations. Some developing (and several developed) countries have already unilaterally implemented a “provisional” DST system. Other developing countries are on the process of implementing DST or have simply announced that they will implement a DST soon. Although most of the countries so far actively working on DST (are rich countries, a growing list of developing countries are joining the process. Some examples include the following: Malaysia, Indonesia, Kenya, Nigeria, Argentina and, Chile. It is important to mention that the literature on DST is very limited – although growing, and the evidence base around the economic impacts is particularly scarce. This is partly due to the quite recent nature of DST implementation. The evidence is even scarcer for developing countries – Due to these limitations, this rapid evidence review looks at different types of available literature – including reports and blogs issued by international financial institutions and development agencies. The rest of the report will give an overview of key proposed approaches to tax the digital economy, provide a very brief account of the economic impact of DST, provide a brief mapping of the implementation of digital service taxes in developing countries, provide a brief description of each DST system and about the economic impact of the DST, finally a brief account or attributes of a “good” DST system.
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Anderson, David M., Michael G. Hoffman, Jackie M. Niemeyer, and Todd J. Samuel. Economic and Physical Linkages of the Information and Communication Technology (ICT) Service Industry to Key Industries of the Economy: An Ad Hoc Report. Office of Scientific and Technical Information (OSTI), January 2017. http://dx.doi.org/10.2172/1344050.
Hanson, D. Wayne, and David A. Howe. Industrial time service study. Gaithersburg, MD: National Bureau of Standards, 1986. http://dx.doi.org/10.6028/nbs.ir.86-3042.
Hsieh, Chang-Tai, and Esteban Rossi-Hansberg. The Industrial Revolution in Services. Cambridge, MA: National Bureau of Economic Research, June 2019. http://dx.doi.org/10.3386/w25968.
McIntyre, Phillip, Susan Kerrigan, and Marion McCutcheon. Australian Cultural and Creative Activity: A Population and Hotspot Analysis: Marrickville. Queensland University of Technology, 2021. http://dx.doi.org/10.5204/rep.eprints.208593.
Marrickville is located in the western heart of inner-city Sydney and is the beneficiary of the centrifugal process that has forced many creatives out of the inner city itself and further out into more affordable suburbs. This locality is built on the lands of the Eora nation. It is one of the most culturally diverse communities in the country but is slowly being gentrified creating tensions between its light industrial heart, its creative industry community and inner city developers. SME’s, co-working spaces and live music venues, are all in jeopardy as they occupy light-industrial warehouses which either have been re-zoned or are under threat of re-zoning. Its location underneath the flight path of major air traffic may indeed be a saving factor in its preservation as the creative industries operate across all major sectors here and the air traffic noise keeps land prices down. Despite these pressures the creative industries in Marrickville have experienced substantial growth since 2011, with the current CI intensity sitting at 9.2%. This is the only region in this study where the cultural production sector holds more than half the employment for specialists and support workers, when compared to creative services.
