Relevant bibliographies by topics / Service

Academic literature on the topic 'Service'

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Published: 4 June 2021
Last updated: 30 July 2024

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Journal articles on the topic "Service"

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Akkucuk, Ulas, and Behcet Teuman. "Assessing service quality in online banking services." Problems and Perspectives in Management 14, no. 2 (June 6, 2016): 183–91. http://dx.doi.org/10.21511/ppm.14(2-1).2016.07.

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Service quality and the effective measurement of service quality on the Internet have been drawing much attention lately with the increasing use of the World Wide Web. Researchers and managers focus on the construction of scales to measure electronic service quality, which assess customer satisfaction and loyalty as an ultimate goal. E-S-Qual is the most recently developed and popular e-service quality measurement technique on which there are quite a number of research studies. In this study, existing literature on service quality scales and the E-S-Qual scale is reviewed. A modified scale is also proposed suitable for the online banking sector
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Redel, Victoria. "Service, Servic, Servi." Missouri Review 17, no. 1 (1994): 21–26. http://dx.doi.org/10.1353/mis.1994.0000.

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Davis, Marta A., and Angela Battaglia Rubin. "Service vs. Services: Customer-Centered Interlibrary Loan Service." Journal of Interlibrary Loan, Document Delivery & Information Supply 7, no. 1 (November 25, 1996): 47–59. http://dx.doi.org/10.1300/j110v07n01_05.

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Erickson, John, and Keng Siau. "Web Services, Service-Oriented Computing, and Service-Oriented Architecture." Journal of Database Management 19, no. 3 (July 2008): 42–54. http://dx.doi.org/10.4018/jdm.2008070103.

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d’ Alcantara, G. "From Service Productivity to Service Regulation and Regulating Services." Service Industries Journal 7, no. 2 (April 1987): 143–52. http://dx.doi.org/10.1080/02642068700000015.

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Yadav, Ambar, and Arti Singh. "Quality of Service in Real Time Services in Wireless Systems." International Journal of Engineering Research 3, no. 5 (May 1, 2014): 360–64. http://dx.doi.org/10.17950/ijer/v3s5/517.

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Dr.P.BABY, Dr P. BABY. "Passengers’ Expectation on Service Quality Dimensions in Domestic Airline Services." Global Journal For Research Analysis 3, no. 6 (June 15, 2012): 1–3. http://dx.doi.org/10.15373/22778160/june2014/80.

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Nakata, Takuya, Sinan Chen, and Masahide Nakamura. "Uni-Messe: Unified Rule-Based Message Delivery Service for Efficient Context-Aware Service Integration." Energies 15, no. 5 (February 25, 2022): 1729. http://dx.doi.org/10.3390/en15051729.

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Rule-based systems, which are the typical technology used to realize context-aware services, have been independently implemented in various smart services. The challenges of these systems are the versatility of action, looseness, and the coding that is needed to describe the conditional branches. The purpose of this study was to support the realization of service coordination and smart services using context-aware technology by converting rule-based systems into services. In the proposed method, we designed and implemented the architecture of a new service: Unified Rule-Based Message Delivery Service (Uni-messe), which is an application-neutral rule management and evaluation service for rule-based systems. The core part of the Uni-messe proposal is the combination of a Pub/Sub and a rule-based system, and the proposal of a new event–condition–route (ECR) rule-based system. We applied Uni-messe to an audio information presentation system (ALPS) and indoor location sensing technology to construct concrete smart services, and then compared and evaluated the implementation to “if this then that” (IFTTT), which is a typical service coordination technology. Moreover, we analyzed the characteristics of other rule-based systems that have been serviced in previous studies and compared them to Uni-messe. This study shows that Uni-messe can provide services that simultaneously combine versatility, ease of conditional description, looseness, context independence, and user interface (UI), which cannot be achieved using conventional rule-based system services. By using Uni-messe, advanced heterogeneous distributed service coordination using rule-based systems and the construction of context-aware services can be performed easily.
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Zendeli, Emine, and Arta Selmani-Bakiu. "The Notary Service - Justice Services." SEEU Review 12, no. 1 (June 1, 2017): 135–47. http://dx.doi.org/10.1515/seeur-2017-0010.

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Abstract The aim of this study is to explore the role and the importance of the notary service in the process of dejudicialization of the judicial-civil protection. In this context, this paper first of all attempts to examine the extent to which the issues from the traditional competence of the court (usually non-litigious) have been transferred to notary publics and the possibilities of further extension of this transfer. The judicial framework for the transfer of these issues from the court competences to that of notary publics has been decided by the Law on Non-Litigious Procedure (2008). In supporting this law, the notary publics undertook the realization of a series of activities in this field, namely in the field of inheritance. In this respect, the idea of this paper was to try to identify other judicial issues that could perhaps be entrusted to the notary publics in the future, by carrying out a judicial-political assessment of the public interest to transfer the resolution of certain issues to notary publics′ competences with the aim of facilitating the judicial circulation and increasing judicial security.
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Dickens, Paul. "Human Services as Service Industries." Service Industries Journal 16, no. 1 (January 1996): 82–91. http://dx.doi.org/10.1080/02642069600000008.

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Dissertations / Theses on the topic "Service"

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Wu, Chen. "Service distribution and service discovery through a public web services platform." Thesis, Curtin University, 2008. http://hdl.handle.net/20.500.11937/387.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when business applications demand desirable services through different sources and providers that are appropriate for their own benefits and preferences. Therefore, it can be very challenging to design an SOA infrastructure that enables users to exploit this great level of service heterogeneity and quantity. One of the key issues in service-oriented architecture is to achieve efficient service discovery and loosely-coupled service distribution while maintaining a satisfactory degree of scalability, usability, and Web consistency. This thesis deals with SOA infrastructure-level design and implementation issues. It approaches this SOA infrastructure within the scope of Web services, which capture an important, and perhaps the best, ‘realisation’ of SOA. It investigates and formulates how public Web services distributed across the World Wide Web can be augmented by a software platform that enables scalable, user-centred,semantic-enabled, and integration-oriented service retrieval, selection, and matching. The primary goal of this thesis is thus to propose a conceptual framework of an enhanced SOA infrastructure with regard to service distribution and discovery.It also aims to design and implement a platform (PWSP), by means of which a large number of public Web services on the Web can be distributed based on service demands, retrieved based on service descriptions, selected based on service qualities, and matched based on service messages in a user-centred, scalable, and Web-consistent manner without augmenting existing Web services standards.
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Wu, Chen. "Service distribution and service discovery through a public web services platform." Curtin University of Technology, Digital Ecosystems and Business Intelligence Institute, 2008. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17919.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when business applications demand desirable services through different sources and providers that are appropriate for their own benefits and preferences. Therefore, it can be very challenging to design an SOA infrastructure that enables users to exploit this great level of service heterogeneity and quantity. One of the key issues in service-oriented architecture is to achieve efficient service discovery and loosely-coupled service distribution while maintaining a satisfactory degree of scalability, usability, and Web consistency. This thesis deals with SOA infrastructure-level design and implementation issues. It approaches this SOA infrastructure within the scope of Web services, which capture an important, and perhaps the best, ‘realisation’ of SOA. It investigates and formulates how public Web services distributed across the World Wide Web can be augmented by a software platform that enables scalable, user-centred,semantic-enabled, and integration-oriented service retrieval, selection, and matching. The primary goal of this thesis is thus to propose a conceptual framework of an enhanced SOA infrastructure with regard to service distribution and discovery.
It also aims to design and implement a platform (PWSP), by means of which a large number of public Web services on the Web can be distributed based on service demands, retrieved based on service descriptions, selected based on service qualities, and matched based on service messages in a user-centred, scalable, and Web-consistent manner without augmenting existing Web services standards.
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Abu, Bakar Siti Zakiah. "SERVICE RECOVERY IN E-SERVICES: SERVICE RECOVERY PROCESS, PERCEIVED JUSTICE AND SATISFACTION." OpenSIUC, 2017. https://opensiuc.lib.siu.edu/dissertations/1328.

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The Internet has changed the platform for how services are delivered. In the absence of one-to-one personal interactions between a service provider and a customer, failures unique to e-service are bound to occur. E-service failures are likely to result in unsatisfied customers. Therefore, a recovery system is important to tilt the balance of satisfaction/dissatisfaction to a more favorable condition. An e-service recovery process is an important operational process to affect this change. It is in a sense, a second chance to gain/retain loyal customers by rectifying e-service failures. Equity Theory and Exchange Theory were the theoretical bases for how customers’ perceptions transitioned from loss and unfairness to equity and satisfaction after an e-service recovery. This study investigated the relationships between e-service recovery processes attributes (compensation, respond speed, and apology) and perceived justice constructs (interactional, distributive, and procedural), and examined the relationship between perceived justice and e-service recovery satisfaction. Data from a community of students and knowledge workers in a Mid-western university was collected to analyze the effects of these constructs in service recovery processes for the purpose of designing recovery policy. The study used MANOVA and Multiple regressions for hypotheses testing. The results indicate that all service recovery process attributes had a significant main effect on all perceived justice variables. This suggests that the different levels of compensation, response speed, and apology will impact a customer’s perception of perceived justice. There is also a marginally significant interaction effect for compensation and apology. This significant interaction effect could indicate that the positive impact of an apology as part of a service recovery process could be intensified when accompanied by monetary compensation. Furthermore, the findings indicate that perceived justice (interactional justice, distributive justice, and procedural justice) are significant drivers of satisfaction in an e-service recovery. There was also a significant interaction effect with distributive justice and procedural justice in predicting e-service recovery satisfaction. The result suggests that when compensation is given, customers perceive that the e-service provider is following the rules and regulations in providing compensation in exchange for their losses.This helps transition the customer to a more equitable and satisfied state. The study also supports past research in traditional services by finding that all three perceived justice predictors were significant drivers of recovery satisfaction and that at least one interaction was significant in predicting e-service recovery satisfaction. In addition, another contribution from this study is the development of a new e-service recovery satisfaction scale. Lastly, this study contributes to the emerging stream of research on e-service recovery processes and satisfaction, and the empirical results further delineate the role of social justice in e-service recovery.
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Bhatti, Atif, and Imran Aslam Choudhary. "Service Discovery for Future Mobile Services." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-10900.

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The pervasive computing environment for heterogeneous network is on a continuous rise. The ability to interact and control network devices with different functionalities within office and home environment could be very beneficial to a lot of users. The service discovery in computers and mobile devices enabled them to interact with one another through wireless and heterogeneous wired networks. Services advertise their existence in a dynamic way and devices are designed with this capability to discover these services and its properties automatically. These devices are though based on different technologies but are still able to communicate and discover one another based on existing service discovery architectures. It is notable that a significant number of networked devices are now mobile and these mobile devices make service discovery more challenging.In future mobile multi-domain multi-language environments, a service can be anything and introduced by anybody. Consequently, same or equivalent services may have different names and services with same name or type may be completely different. Existing service discovery systems are incapable of handling these situations. We have implemented a service discovery system which supports semantics to service descriptions. It allows any user to act as a service provider and introduce any service at any time. The service provider can define any service as equivalent to any existing service and in any language as wanted. In addition, it is capable to find services that are not exact matches of the requested ones. More semantics are introduced through attributes like EquivalenceClass, ParentType and Keywords. The test conducted on this system in real time proves that the system is efficient and can be applied in real life.
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Sheppard, Lorraine. "Service quality in professional health services /." Title page, contents and abstract only, 1998. http://web4.library.adelaide.edu.au/theses/09PH/09phs5495.pdf.

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Thesis (Ph. D.)--University of Adelaide, Graduate School of Management, 1999.
Includes one computer disk in Work 6 format. System requirements for accompanying computer disk: Mackintosh or IBM-compatible computer. Other requirments: Microsoft Word 6 or compatible Word Processor. Includes bibliographical references (leaves 241-270).
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Sikorska, Małgorzata, György Kocziszky, and P. G. Pererva. "Compliance service at guest services enterprises." Thesis, Полтавський університет економіки і торгівлі, 2017. http://repository.kpi.kharkov.ua/handle/KhPI-Press/33437.

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The modern enterprise is obliged to carry out a legitimate and civilized business, therefore management, understanding the importance and necessity of compliance units, provides them with sufficient manpower and adequate rights to receive information and documents. In practice, the need for compliance control is determined by corporate strategy.
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Tang, Chen. "Forecasting Service Metrics for Network Services." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-284505.

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As the size and complexity of the internet increased dramatically in recent years,the burden of network service management also became heavier. The need foran intelligent way for data analysis and forecasting becomes urgent. The wideimplementation of machine learning and data analysis methods provides a newway to analyze large amounts of data.In this project, I study and evaluate data forecasting methods using machinelearning techniques and time series analysis methods on data collected fromthe KTH testbed. Comparing different methods with respect to accuracy andcomputing overhead I propose the best method for data forecasting for differentscenarios.The results show that machine learning techniques using regression can achievebetter performance with higher accuracy and smaller computing overhead. Timeseries data analysis methods have relatively lower accuracy, and the computingoverhead is much higher than machine learning techniques on the datasetsevaluated in this project.
Eftersom storleken och komplexiteten på internet har ökat dramatiskt under de senaste åren så har belastningen av nätverkshantering också blivit tyngre. Behovet av ett intelligent sätt för dataanalys och prognos blir brådskande. Den breda implementeringen av maskininlärningsmetoder och dataanalysmetoder ger ett nytt sätt att analysera stora mängder data.I detta projekt studerar och utvärderar jag dataprognosmetoder med hjälp av maskininlärningstekniker och analyser av tidsserier som samlats in från KTHtestbädden. Baserat på jämförelse av olika metoder med avseende på noggrannhet och beräkningskostnader, så föreslår jag föreslår den bästa metoden för dataprognoser för olika scenarier.Resultaten visar att maskininlärningstekniker som använder regression kan uppnå bättre prestanda med högre noggrannhet och mindre datoromkostnader. Metoderför dataanalys av tidsserier har relativt lägre noggrannhet, och beräkningsomkostnaderna är mycket högre än maskininlärningstekniker på de datauppsättningar som utvärderatsi detta projekt.
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Gooneratne, Nalaka Dilshan, and s3034554@student rmit edu au. "Discovery and Validation for Composite Services on the Semantic Web." RMIT University. Computer Science and Information Technology, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091019.155524.

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Current technology for locating and validating composite services are not sufficient due to the following reasons. • Current frameworks do not have the capacity to create complete service descriptions since they do not model all the functional aspects together (i.e. the purpose of a service, state transitions, data transformations). Those that deal with behavioural descriptions are unable to model the ordering constraints between concurrent interactions completely since they do not consider the time taken by interactions. Furthermore, there is no mechanism to assess the correctness of a functional description. • Existing semantic-based matching techniques cannot locate services that conform to global constraints. Semantic-based techniques use ontological relationships to perform mappings between the terms in service descriptions and user requests. Therefore, unlike techniques that perform either direct string matching or schema matching, semantic-based approaches can match descriptions created with different terminologies and achieve a higher recall. Global constraints relate to restrictions on values of two or more attributes of multiple constituent services. • Current techniques that generate and validate global communication models of composite services yield inaccurate results (i.e. detect phantom deadlocks or ignore actual deadlocks) since they either (i) do not support all types of interactions (i.e. only send and receive, not service and invoke) or (ii) do not consider the time taken by interactions. This thesis presents novel ideas to deal with the stated limitations. First, we propose two formalisms (WS-ALUE and WS-π-calculus) for creating functional and behavioural descriptions respectively. WS-ALUE extends the Description Logic language ALUE with some new predicates and models all the functional aspects together. WS-π-calculus extends π-calculus with Interval Time Logic (ITL) axioms. ITL axioms accurately model temporal relationships between concurrent interactions. A technique comparing a WS-π-calculus description of a service against its WS-ALUE description is introduced to detect any errors that are not equally reflected in both descriptions. We propose novel semantic-based matching techniques to locate composite services that conform to global constraints. These constraints are of two types: strictly dependent or independent. A constraint is of the former type if the values that should be assigned to all the remaining restricted attributes can be uniquely determined once a value is assigned to one. Any global constraint that is not strictly dependent is independent. A complete and correct technique that locates services that conform to strictly dependent constraints in polynomial time, is defined using a three-dimensional data cube. The proposed approach that deals with independent constraints is correct, but not complete, and is a heuristic approach. It incorporates user defined objective functions, greedy algorithms and domain rules to locate conforming services. We propose a new approach to generate global communication models (of composite services) that are free of deadlocks and synchronisation conflicts. This approach is an extension of a transitive temporal reasoning mechanism.
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Taneja, Mukesh. "A service curve approach for quality of service management in integrated services networks /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 1998. http://wwwlib.umi.com/cr/ucsd/fullcit?p9914079.

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He, Qiang. "Lifetime service level agreement management for service composition." Swinburne Research Bank, 2009. http://hdl.handle.net/1959.3/68739.

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Thesis (Ph.D) - [Faculty of Information and Communication Technologies], Swinburne University of Technology, 2009.
Typescript. A thesis submitted to [Faculty of Information and Communication Technologies], Swinburne University of Technology for the degree of Doctor of Philosophy. "March 2009". Bibliography: p. 136-141.
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Books on the topic "Service"

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Bauby, Pierre. Service public, services publics. Paris: La Documentation française, 2011.

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Bauby, Pierre. Service public, services publics. Paris: La Documentation française, 2011.

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Thomas, Marian. Service, service, service. Shawnee Mission, Kan: National Seminars Publications, 1992.

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Ahmad-Aziz, Arshi. Social services for black people: Service or lip service? London: RaceEquality Unit, 1988.

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Force, United States Departmet of the Air. Food service program management: Services. [Washington, D.C.?]: Secretary of the Air Force, 1995.

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Haywood-Farmer, John. Services plus: Effective service management. Boucherville, Qué: Morin, 1991.

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Jean, Nollet, ed. Services plus: Effective service management. Quebec: Morin, 1991.

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Prasad, Anand R., K. Vijay Gurbani, and John F. Buford. Future Internet Services and Service Architectures. New York: River Publishers, 2022. http://dx.doi.org/10.1201/9781003338239.

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Melzer, Ingo. Service-orientierte Architekturen mit Web Services. Heidelberg: Spektrum Akademischer Verlag, 2010. http://dx.doi.org/10.1007/978-3-8274-2550-8.

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Cooper, Irving M. Accounting services for small service firms. [Washington, D.C.]: U.S. Small Business Administration, Office of Business Development, 1989.

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Book chapters on the topic "Service"

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Weik, Martin H. "services control-point service." In Computer Science and Communications Dictionary, 1559. Boston, MA: Springer US, 2000. http://dx.doi.org/10.1007/1-4020-0613-6_17121.

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Weik, Martin H. "service priority service." In Computer Science and Communications Dictionary, 1559. Boston, MA: Springer US, 2000. http://dx.doi.org/10.1007/1-4020-0613-6_17106.

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Fynes, Brian, and Ann Marie Lally. "Innovation in Services: From Service Concepts to Service Experiences." In Service Science, Management and Engineering Education for the 21st Century, 329–33. Boston, MA: Springer US, 2008. http://dx.doi.org/10.1007/978-0-387-76578-5_48.

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Chesbrough, Henry, and Andrew Davies. "Advancing Services Innovation service innovation." In Handbook of Service Science, 579–601. Boston, MA: Springer US, 2010. http://dx.doi.org/10.1007/978-1-4419-1628-0_25.

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Melzer, Ingo. "Service-orientierte Architektur." In Service-orientierte Architekturen mit Web Services, 9–31. Heidelberg: Spektrum Akademischer Verlag, 2010. http://dx.doi.org/10.1007/978-3-8274-2550-8_2.

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Melzer, Ingo. "Service-orientierte Organisation." In Service-orientierte Architekturen mit Web Services, 33–59. Heidelberg: Spektrum Akademischer Verlag, 2010. http://dx.doi.org/10.1007/978-3-8274-2550-8_3.

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Chandrasekaran, K., and Alaka Ananth. "Cloud Services and Service Providers." In Encyclopedia of Cloud Computing, 15–28. Chichester, UK: John Wiley & Sons, Ltd, 2016. http://dx.doi.org/10.1002/9781118821930.ch2.

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Scheithauer, Gregor, Stefan Augustin, and Guido Wirtz. "Describing Services for Service Ecosystems." In Service-Oriented Computing – ICSOC 2007, 242–55. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-01247-1_26.

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Tallis, Heather, Anne Guerry, and Gretchen C. Daily. "Ecosystem ecosystem Services ecosystem service." In Encyclopedia of Sustainability Science and Technology, 3313–26. New York, NY: Springer New York, 2012. http://dx.doi.org/10.1007/978-1-4419-0851-3_571.

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Ingle, Beverly Rudkin. "Designing Services and Service Delivery." In Design Thinking for Entrepreneurs and Small Businesses, 67–75. Berkeley, CA: Apress, 2013. http://dx.doi.org/10.1007/978-1-4302-6182-7_6.

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Conference papers on the topic "Service"

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Hölttä-Otto, Katja, Victor Tang, and Kevin Otto. "Module Definition for Product-Service Systems." In ASME 2012 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2012. http://dx.doi.org/10.1115/detc2012-70911.

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More and more manufacturing firms are transitioning to more serviced based offerings. It has been shown that a useful integrated bundle of services through a complimentary product can be a better business model than just adding support services to a product as tactical responses to customer needs. In order for companies to be able to define these integrated bundles in an efficient and systematic manner, a process is needed. In the paper we propose a new method to define modular services, ones that can be leveraged efficiently as driving entities, and which can be provided using several product offers. The service modules consist of services modularized for leveraging across several products. The method builds upon the foundations in product platform and modularity research extending it to product service systems. Further, we introduce alternative service modular platform leveraging strategies.
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Zhou, Yang, Ling Liu, Chang-Shing Perng, Anca Sailer, Ignacio Silva-Lepe, and Zhiyuan Su. "Ranking Services by Service Network Structure and Service Attributes." In 2013 IEEE International Conference on Web Services (ICWS). IEEE, 2013. http://dx.doi.org/10.1109/icws.2013.14.

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Marques, Filipe T., Jacques P. Sauve, and Antao Moura. "Service Level Agreement Design and Service Provisioning for Outsourced Services." In 2007 Latin American Network Operations and Management Symposium, LANOMS 2007. IEEE, 2007. http://dx.doi.org/10.1109/lanoms.2007.4362465.

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Shanshan, Han, Chaithanaskorn Phawitpiriyaklit, and Sid Terasonr. "COMPETENCY PUBLIC SERVICE DELIVERY SERVICE DESIGN, AND PUBLIC SPORTS SERVICE QUALITY: RURAL AREAS OF ZHUANG ETHNIC GROUPS IN CHINA." In THE 2023 INTERNATIONAL CONFERENCE ON CREATIITY, MANAGEMENT, EDUCATION, TECHNOLOGY AND SCIENCES. EDUCATION STUDIO, 2023. http://dx.doi.org/10.62788/hh988ew.

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The purpose of this study is to explore the improvement of the quality of public sports services in rural areas of China's Zhuang Ethnic Groups, as well as to cultivate multiple governance actors to enhance the quality and sustainability of public sports services, and to propose corresponding improvement measures. The study found that there are deficiencies in the quality of public sports services in rural areas of China, especially in the economically underdeveloped Zhuang Ethnic Groups. Therefore, this study examines how to improve the quality of public sports services and enhance their quality and sustainability by fostering multiple governance actors, using rural public sports services in the Zhuang Ethnic Groups of China as an example. The study shows that competence, public service delivery and service design have significant effects on the quality of public sport services. Competence positively affects public service delivery and public sport service quality, public service delivery positively affects public sport service quality, while service design also significantly affects public sport service quality. This study provides a theoretical framework and methodology for the improvement of public sport service quality. It enriches the theoretical system of public sport service quality improvement by revealing the effects of competence, public service delivery and service design on public sport service quality. It also provides government departments with specific strategies and measures to improve the quality of public sports services, which helps to enhance the quality and sustainability of public sports services.
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Berre, Arne J., Yannick Lew, Brian Elvesaeter, and Henk de Man. "Service Innovation and Service Realisation with VDML and ServiceML." In 2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW). IEEE, 2013. http://dx.doi.org/10.1109/edocw.2013.18.

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Dabić, Ljubiša. "REAL ESTATE VALUATION SERVICE." In International scientific conference challenges and open issues of service law. Vol. 2. University of Kragujevac, Faculty of law, 2024. http://dx.doi.org/10.46793/xxmajsko2.055d.

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The subject of the paper is the real estate appraiser service as a professional service and its distinction from other private and commercial (business) services, as well as from other professional services, for example, the legal audit service. The aim of the work is to investigate whether the service of real estate appraisers in the Republic of Serbia is the same or different, on the one hand, from other commercial services, and on the other hand, from other professional services - legal audit services. The purpose of the work is to highlight all the features, properties and characteristics of the real estate appraiser service provided by licensed appraisers to users.
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Li, Xiulin, Shijun Liu, Li Pan, Yuliang Shi, and Xiangxu Meng. "Performance Analysis of Service Clouds Serving Composite Service Application Jobs." In 2018 IEEE International Conference on Web Services (ICWS). IEEE, 2018. http://dx.doi.org/10.1109/icws.2018.00036.

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Nakajima, Masataka, Hiroshi Kato, and Yoshiki Shimomura. "A Method for Service Function Improvement Starting From the Service Delivery Process." In ASME 2010 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2010. http://dx.doi.org/10.1115/detc2010-28822.

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In the manufacturing sector, product-service systems (PSSs) have attracted considerable attention as a means to unify and integrate the design of products and services. In order to maximize customer value, the design of products and services should be integrated. Thus far, unified schemes related to service activities and product behaviors have been proposed in the field of service engineering. In these approaches, services are modeled from the viewpoint of function, and a service delivery process that is based on service activities and product behaviors is developed. However, when service providers attempt to improve their service, the existing PSS methods are inadequate from the viewpoint of providing suggestions for improvement. Therefore, this research aims to establish a method for PSSs to suggest improvements in their own service. Thus, in this paper, the authors propose a method for service function improvement that involves analysis of the service delivery process and enhances customer value.
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Watanabe, Kentaro, Satoshi Mikoshiba, Takeshi Tateyama, Yoshiki Shimomura, and Koji Kimita. "Service Design Methodology for Cooperative Services." In ASME 2011 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2011. http://dx.doi.org/10.1115/detc2011-48180.

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In accordance with the maturation of industry, the major mean of value offering shifts from mass products to services. To develop successful services, the cooperation with different organizations and individuals is effective since innovative services often require various capabilities and resources which are difficult to obtain by one company. For the realization of such a cooperative service, a design methodology which can handle requirements of various stakeholders and a complex service structure is required. However, the general methodology for cooperative services has not been established. In this paper, the authors propose a service design methodology of cooperative services. This methodology includes a service evaluation framework to adjust the specification of a service which influences the multiple stakeholders, a computational simulation method for service evaluation and a service design process based on the proposed methods.
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Alter, Steven. "How Well Do Service Concepts Apply to Digital Services and Service Digitalization?" In Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, 2020. http://dx.doi.org/10.24251/hicss.2020.147.

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Reports on the topic "Service"

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Eugene, Robert. Service-Oriented Architecture: Defining Services. Boston, MA: Patricia Seybold Group, August 2003. http://dx.doi.org/10.1571/bp8-7-03cc.

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Guttman, E., C. Perkins, and J. Kempf. Service Templates and Service: Schemes. RFC Editor, June 1999. http://dx.doi.org/10.17487/rfc2609.

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Sobel, Karen, and Cassi Pretlow. Service blueprinting for public services in academic libraries. Taylor and Francis, 2015. http://dx.doi.org/10.25261/ir000000067.

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Killalea, T. Recommended Internet Service Provider Security Services and Procedures. RFC Editor, November 2000. http://dx.doi.org/10.17487/rfc3013.

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Chan, K., R. Sahita, S. Hahn, and K. McCloghrie. Differentiated Services Quality of Service Policy Information Base. RFC Editor, March 2003. http://dx.doi.org/10.17487/rfc3317.

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DEPARTMENT OF THE ARMY WASHINGTON DC. Medical Services: Veterinary/Medical Food Inspection and Laboratory Service. Fort Belvoir, VA: Defense Technical Information Center, November 1997. http://dx.doi.org/10.21236/ada403196.

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Peterson, J. Telephone Number Mapping (ENUM) Service Registration for Presence Services. RFC Editor, January 2005. http://dx.doi.org/10.17487/rfc3953.

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Kramer, Mitchell. Framework for Evaluating Customer Self-Service Products and Services. Boston, MA: Patricia Seybold Group, June 2006. http://dx.doi.org/10.1571/fw6-8-06cc.

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Berbeco, Robert W. The Uniframe .Net Web Service Discovery Service. Fort Belvoir, VA: Defense Technical Information Center, June 2003. http://dx.doi.org/10.21236/ada492316.

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Klochko, E. N., and V. P. Meglumova. Service Economy. ООО «Электронные издательские технологии», 2015. http://dx.doi.org/10.18411/2015-11-002.

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