Journal articles: 'Satisfaction with care'

1

Phillips, Karon L., David A. Chiriboga, and Yuri Jang. "Satisfaction With Care." Journal of Aging and Health 24, no. 7 (August 6, 2012): 1079–90. http://dx.doi.org/10.1177/0898264312453068.

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Ts, Dashdulam, and Tuul B. "PREGNANCY CARE SERVICE SATISFACTION." International Journal of Advanced Research 5, no. 11 (November 30, 2017): 1369–70. http://dx.doi.org/10.21474/ijar01/5907.

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Babalis, Sandra. "Home Care Nursing: Satisfaction." Home Healthcare Nurse: The Journal for the Home Care and Hospice Professional 16, no. 5 (May 1998): 352. http://dx.doi.org/10.1097/00004045-199805000-00020.

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Ipsen, Steven K., Donna Fosbinder, Mary Williams, Myrna Warnick, Kaveepan Lertwachara, and Luis Manuel C. Paita. "Satisfaction with Managed Care." Journal of Nursing Care Quality 15, no. 1 (October 2000): 12–21. http://dx.doi.org/10.1097/00001786-200010000-00003.

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Alomi, Yousef Ahmed. "National Primary Care Pharmacist Job Satisfaction System at MOH in Saudi Arabia." Research in Pharmacy and Health Sciences 2, no. 3 (August 15, 2016): 201–4. http://dx.doi.org/10.32463/rphs.2016.v02i03.39.

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The National Primary Care Pharmacist Job Satisfactions at Ministry of Health founded in Saudi Arabia. It is a part of the pharmaceutical care strategic plan of General Administration of Pharmaceutical Care. There is no literature existed about primary care pharmacist job satisfaction and job satisfaction in the specialized clinical pharmacy at primary care centers. The survey consisted of ten elements of job satisfaction factors, and the primary care pharmacist should fill it annually. The system assesses the implementation of pharmacy strategic plan, improve primary care pharmaceutical care, and stop turnover rate quitting of primary care pharmacist jobs.

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Nikcy N M, Nikcy N. M., and Jenifer D’Souza. "Client satisfaction with Primary Health Care services." International Journal of Scientific Research 3, no. 6 (June 1, 2012): 382–83. http://dx.doi.org/10.15373/22778179/june2014/128.

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Wilmott, Robert W. "Primary care pediatricians' satisfaction with subspecialty care." Journal of Pediatrics 156, no. 6 (June 2010): A1. http://dx.doi.org/10.1016/j.jpeds.2010.04.054.

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Gray, Yvonne Lane, and Laila Sedhom. "Client satisfaction: Traditional care versus cluster care." Journal of Professional Nursing 13, no. 1 (January 1997): 56–61. http://dx.doi.org/10.1016/s8755-7223(97)80027-0.

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Marco, Catherine A., Andy Davis, Sylvia Chang, Dennis Mann, and James E. Olson. "ED patient satisfaction: factors associated with satisfaction with care." American Journal of Emergency Medicine 33, no. 11 (November 2015): 1708–9. http://dx.doi.org/10.1016/j.ajem.2015.08.023.

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Zilberberg, Marya D. "Customer satisfaction." Critical Care Medicine 40, no. 5 (May 2012): 1677–78. http://dx.doi.org/10.1097/ccm.0b013e31824e1916.

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Tezcan, Didem, Mehmet Hakan Yucel, Umut Burak Unal, and Tamer Edirne. "Patients' Satisfaction at Tertiary Care." Pamukkale Medical Journal 7, no. 1 (2014): 57–62. http://dx.doi.org/10.5505/ptd.2014.46320.

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Sadovoy, M. A., O. S. Kobyakova, I. A. Deev, E. S. Kulikov, N. A. Tabakaev, D. S. Tyufilin, and O. O. Vorobyeva. "Patient satisfaction with medical care." Bulletin of Siberian Medicine 16, no. 1 (January 1, 2017): 152–61. http://dx.doi.org/10.20538/1682-0363-2017-1-152-161.

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Kress, Gerard C. "Patient Satisfaction with Dental Care." Dental Clinics of North America 32, no. 4 (October 1988): 791–802. http://dx.doi.org/10.1016/s0011-8532(22)00311-1.

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Simonet, Daniel. "Patient satisfaction under managed care." International Journal of Health Care Quality Assurance 18, no. 6 (October 2005): 424–40. http://dx.doi.org/10.1108/09526860510619426.

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Qu, Haiyan, Elena A. Platonova, Karen Norman Kennedy, and Richard M. Shewchuk. "Primary care patient satisfaction segmentation." International Journal of Health Care Quality Assurance 24, no. 7 (September 6, 2011): 564–76. http://dx.doi.org/10.1108/09526861111160599.

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Vukmir, Rade B. "Customer Satisfaction with Patient Care." Journal of Hospital Marketing & Public Relations 17, no. 1 (October 16, 2006): 79–107. http://dx.doi.org/10.1300/j375v17n01_06.

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Aiello, Angelo, Andrew Garman, and Scott B. Morris. "Patient Satisfaction With Nursing Care." Quality Management in Health Care 12, no. 3 (July 2003): 187–90. http://dx.doi.org/10.1097/00019514-200307000-00009.

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Evans, Michael L., Margaret L. Martin, and Elizabeth H. Winslow. "Nursing Care and Patient Satisfaction." American Journal of Nursing 98, no. 12 (December 1998): 57. http://dx.doi.org/10.1097/00000446-199812000-00051.

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Evans, Michael L., Margaret L. Martin, and Elizabeth H. Winslow. "Nursing Care and Patient Satisfaction." AJN, American Journal of Nursing 98, no. 12 (December 1998): 57–59. http://dx.doi.org/10.1097/00000446-199898120-00030.

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Young, Gary J., Mark Meterko, and Kamal R. Desai. "Patient Satisfaction With Hospital Care." Medical Care 38, no. 3 (March 2000): 325–34. http://dx.doi.org/10.1097/00005650-200003000-00009.

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Dolinsky, Arthur L., and Richard K. Caputo. "Determinants of Health Care Satisfaction:." Health Marketing Quarterly 8, no. 1-2 (November 7, 1990): 31–43. http://dx.doi.org/10.1300/j026v08n01_06.

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Skuse, David. "Patient satisfaction with psychiatric care." International Psychiatry 1, no. 5 (July 2004): 2–3. http://dx.doi.org/10.1192/s1749367600006792.

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Crow, Stephen M., Sandra J. Hartman, and Steve W. Henson. "Satisfaction for Health Care Employees." Health Care Manager 25, no. 2 (April 2006): 142–54. http://dx.doi.org/10.1097/00126450-200604000-00007.

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Crowe, M., G. Strathdee, A. Sair, and W. Caan. "Patients' satisfaction with psychiatric care." BMJ 307, no. 6896 (July 10, 1993): 130. http://dx.doi.org/10.1136/bmj.307.6896.130-b.

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25

King, Susan. "Patient satisfaction with chiropractic care." Complementary Therapies in Medicine 2, no. 1 (January 1994): 57. http://dx.doi.org/10.1016/0965-2299(94)90170-8.

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Feldman, Steven R. "Improving patients’ satisfaction with care." Clinics in Dermatology 32, no. 3 (May 2014): 444–47. http://dx.doi.org/10.1016/j.clindermatol.2013.10.004.

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Evans, Michael L., Margaret L. Martin, and Elizabeth H. Winslow. "Nursing Care and Patient Satisfaction." American Journal of Nursing 98, no. 12 (December 1998): 57. http://dx.doi.org/10.2307/3471729.

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Davidson, T., J. R. Davidson, and S. M. Keigher. "Managed Care: Satisfaction Guaranteed ... Not!" Health & Social Work 24, no. 3 (August 1, 1999): 163–68. http://dx.doi.org/10.1093/hsw/24.3.163.

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Alasad, Jafar, Nazih Abu Tabar, and Mohannad Eid AbuRuz. "Patient Satisfaction With Nursing Care." JONA: The Journal of Nursing Administration 45, no. 11 (November 2015): 563–68. http://dx.doi.org/10.1097/nna.0000000000000264.

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Roblin, Douglas W., Edmund R. Becker, E. Kathleen Adams, David H. Howard, and Melissa H. Roberts. "Patient Satisfaction With Primary Care." Medical Care 42, no. 6 (June 2004): 579–90. http://dx.doi.org/10.1097/01.mlr.0000128005.27364.72.

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Hornsten, Asa, Berit Lundman, Eva Kihl Selstam, and Herbert Sandstrom. "Patient satisfaction with diabetes care." Journal of Advanced Nursing 51, no. 6 (September 2005): 609–17. http://dx.doi.org/10.1111/j.1365-2648.2005.03546.x.

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32

Baker, Laurence, and Joel C. Cantor. "Physician Satisfaction Under Managed Care." Health Affairs 12, suppl 1 (January 1993): 258–70. http://dx.doi.org/10.1377/hlthaff.12.suppl_1.258.

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33

Kravitz, Richard. "Patient satisfaction with health care." Journal of General Internal Medicine 13, no. 4 (March 1998): 280–82. http://dx.doi.org/10.1046/j.1525-1497.1998.00084.x.

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34

Wiggers, John H., Kathleen O. Donovan, Selina Redman, and Rob W. Sanson-Fisher. "Cancer patient satisfaction with care." Cancer 66, no. 3 (August 1, 1990): 610–16. http://dx.doi.org/10.1002/1097-0142(19900801)66:3<610::aid-cncr2820660335>3.0.co;2-t.

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Curtis, Michael P., Anne E. B. Sales, Jean H. Sullivan, Shelly L. Gray, and Susan C. Hedrick. "Satisfaction With Care Among Community Residential Care Residents." Journal of Aging and Health 17, no. 1 (February 2005): 3–27. http://dx.doi.org/10.1177/0898264304268590.

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36

Siu, Henry Y. H., Dawn Elston, Neha Arora, Amie Vahrmeyer, Sharon Kaasalainen, Paula Chidwick, Sayem Borhan, Michelle Howard, and Daren K. Heyland. "The Impact of Prior Advance Care Planning Documentation on End-of-Life Care Provision in Long-Term Care." Canadian Geriatrics Journal 23, no. 2 (March 5, 2020): 172–83. http://dx.doi.org/10.5770/cgj.23.386.

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Background The impact of prior advance care planning (ACP) documentation on substitute decision-makers’ (SDMs) knowledge of values for end-of-life (EOL) care, and its correlation with SDM satisfaction with EOL care provision, have not been assessed in long-term care (LTC). Methods A cross-sectional survey of 2,595 SDMs from 27 LTC homes assessed: 1) knowledge of pre-existing ACP documentation and values for EOL care, and 2) the importance and satisfaction of EOL care provision in LTC. Knowledge of values for EOL care was compared to administrative documentation. Importance and satisfaction were plotted on a performance-importance grid. Multiple linear regression assessed whether knowledge of pre-existing ACP documentation correlated with satisfaction. Results The response rate was 25% (658/2,595); 69% of LTC residents had pre-existing ACP documentation. Discordance was noted between SDMs’ knowledge of values for EOL care and administrative documentation. Pre-existing knowledge of ACP documentation was not correlated with EOL care provision satisfaction. Priority areas for increasing satisfaction include illness management, SDM communication, and relationships with LTC clinicians. Conclusions The discordance between SDMs’ knowledge of values for EOL care and formal documentation needs to be addressed. Although pre-existing ACP documentation does not impact satisfaction, EOL care provision could be improved by targeting illness management, SDM communication, and relationships with LTC clinicians.

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Clark, Kathleen, Kerry A. Milner, Marlene Beck, and Virginia Mason. "Measuring Family Satisfaction With Care Delivered in the Intensive Care Unit." Critical Care Nurse 36, no. 6 (December 1, 2016): e8-e14. http://dx.doi.org/10.4037/ccn2016276.

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BackgroundIn our competitive health care environment, measuring the experience of family members of patients in the intensive care unit to ensure that health care providers are meeting families’ needs is critical. Surveys from Press Ganey and the Centers for Medicare and Medicaid Services are unable to capture families’ satisfaction with care in this setting.ObjectiveTo implement a sustainable measure for family satisfaction in a 12-bed medical and surgical intensive care unit. To assess the feasibility of the selected tool for measuring family satisfaction and to make recommendations that are based on the results.MethodA descriptive survey design using the Family Satisfaction in the Intensive Care Unit 24-item questionnaire to measure satisfaction with care and decision-making.ResultsForty family members completed the survey. Overall, the mean score for families’ satisfaction with care was 72.24% (SD, 14.87%) and the mean score for families’ satisfaction with decision-making was 72.03% (SD, 16.61%). Families reported that nurses put them at ease and provided understandable explanations. Collaboration, inclusion of families in clinical discussions, and timely information regarding changes in the patient’s condition were the most common points brought up in free-text responses from family members. Written communication, including directions and expectations, would have improved the families’ experience.ConclusionAlthough patients’ family members reported being satisfied with their experience in the intensive care unit, there is room for improvement. Effective communication among the health care team, patients’ families, and patients will be targeted for quality improvement initiatives.

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Sillero Sillero, Amalia, and Adelaida Zabalegui. "Satisfaction of surgical patients with perioperative nursing care in a Spanish tertiary care hospital." SAGE Open Medicine 6 (January 2018): 205031211881830. http://dx.doi.org/10.1177/2050312118818304.

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Objective: Although numerous studies have assessed patient satisfaction in diverse settings, in the realm of nursing surgical care, standardization of measurement for patient experience and satisfaction is lacking. Therefore, the aim of this study was to assess the satisfaction of surgical patients with perioperative nursing care. Method: A descriptive cross-sectional survey was conducted. Sociodemographic characteristics and clinical data were recorded. Patient satisfaction was measured with a modified version of the La Monica–Oberst Patient Satisfaction Scale (LOPSS-12). Results: 150 patients (73 women, 49% and 77 men; 51%) completed the survey. The mean age was 63 years (standard deviation, 16 years). The mean overall satisfaction score on the La Monica–Oberst Patient Satisfaction Scale was 3.17 (standard deviation, 0.21). The scale showed adequate content validity (Lawshe’s Content Validity Index was 0.76) and moderate reliability (Cronbach’s alpha = 0.70). Two variables—patient sex and the presence of comorbidities—were significantly associated with overall satisfaction: men and patients with comorbidities were more satisfied with the care received. Patients with university studies were significantly more likely than patients with less education to consider nurses “impatient,” but also considered the nurses’ advice to be “useful.” Patients with hospital-acquired complications were more likely to perceive nurses to be “more interested in completing tasks than in listening,” although they also felt that nurses worked “conscientiously.” Conclusion: Overall, patient satisfaction with perioperative nursing care was good. This study identified several areas of nursing care in need of improvement, particularly the need to spend more time with patients and to keep them better informed about the perioperative process. The modified La Monica–Oberst Patient Satisfaction Scale is suitable for measuring surgical patient satisfaction with perioperative nursing care. The findings presented here may be of value to nursing administrators, educators, and nursing care providers to improve patient satisfaction and to develop strategies to prevent patient dissatisfaction.

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Wentlandt, Kirsten, Dori Seccareccia, Nanor Kevork, Kevin Workentin, Susan Blacker, Daphna Grossman, and Camilla Zimmermann. "Quality of Care and Satisfaction With Care on Palliative Care Units." Journal of Pain and Symptom Management 51, no. 2 (February 2016): 184–92. http://dx.doi.org/10.1016/j.jpainsymman.2015.10.006.

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40

Edvardsson, David, Deirdre Fetherstonhaugh, Linda McAuliffe, Rhonda Nay, and Carol Chenco. "Job satisfaction amongst aged care staff: exploring the influence of person-centered care provision." International Psychogeriatrics 23, no. 8 (February 15, 2011): 1205–12. http://dx.doi.org/10.1017/s1041610211000159.

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ABSTRACTBackground: There are challenges in attracting and sustaining a competent and stable workforce in aged care, and key issues of concern such as low staff job satisfaction and feelings of not being able to provide high quality care have been described. This study aimed to explore the association between person-centered care provision and job satisfaction in aged care staff.Methods: Residential aged care staff (n = 297) in Australia completed the measure of job satisfaction and the person-centered care assessment tool. Univariate analyses examined relationships between variables, and multiple linear regression analysis explored the extent to whichperceived person-centredness could predict job satisfaction of staff.Results: Perceived person-centred care provision was significantly associated with job satisfaction, and person-centred care provision could explain nearly half of the variation in job satisfaction. The regression model with the three person-centered care subscales as predictor variables accounted for 40% of the variance in job satisfaction. Personalizing care had the largest independent influence on job satisfaction, followed by amount of organizational support and degree of environmental accessibility. Personalizing care and amount of organizational support had a statistically significant unique influence.Conclusions: As person-centered care positively correlated with staff job satisfaction, supporting staff in providing person-centered care can enhance job satisfaction and might facilitate attracting and retaining staff in residential aged care. The findings reiterate a need to shift focus from merely completing care tasks and following organizational routines to providing high quality person-centered care that promotes the good life of residents in aged care.

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Shippee, Tetyana P., Carrie Henning-Smith, Joseph E. Gaugler, Robert Held, and Robert L. Kane. "Family Satisfaction With Nursing Home Care." Research on Aging 39, no. 3 (August 3, 2016): 418–42. http://dx.doi.org/10.1177/0164027515615182.

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This article explores the factor structure of a new family satisfaction with nursing home care instrument and determines the relationship of resident quality of life (QOL) and facility characteristics with family satisfaction. Data sources include (1) family satisfaction interviews ( n = 16,790 family members), (2) multidimensional survey of resident QOL ( n = 13,433 residents), and (3) facility characteristics ( n = 376 facilities). We used factor analysis to identify domains of family satisfaction and multivariate analyses to identify the role of facility-level characteristics and resident QOL on facility-mean values of family satisfaction. Four distinct domains were identified for family satisfaction: “care,” “staff,” “environment,” and “food.” Chain affiliation, higher resident acuity, more deficiencies, and large size were all associated with less family satisfaction, and resident QOL was a significant (albeit weak) predictor of family satisfaction. Results suggest that family member satisfaction is distinct from resident QOL but is associated with resident QOL and facility characteristics.

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42

Nabajani, Dutta, Mahanta Putul, and Das Kahua. "Patient's satisfaction with nursing care at tertiary care centre." International Journal of Health Research and Medico Legal Practice 5, no. 1 (January 10, 2019): 9. http://dx.doi.org/10.31741/ijhrmlp.v5.i1.2019.9.

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43

Senić, Vladimir, and Veljko Marinković. "Patient care, satisfaction and service quality in health care." International Journal of Consumer Studies 37, no. 3 (September 12, 2012): 312–19. http://dx.doi.org/10.1111/j.1470-6431.2012.01132.x.

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44

Jerant, Anthony, Joshua J. Fenton, Klea D. Bertakis, and Peter Franks. "Satisfaction With Health Care Providers and Preventive Care Adherence." Medical Care 52, no. 1 (January 2014): 78–85. http://dx.doi.org/10.1097/mlr.0000000000000021.

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45

Larrabee, June H., Jeannie Angela Ferri, and Margaret T. Hartig. "Patient Satisfaction with Nurse Practitioner Care in Primary Care." Journal of Nursing Care Quality 11, no. 5 (June 1997): 9–14. http://dx.doi.org/10.1097/00001786-199706000-00006.

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Hickson, G. "Satisfaction With Obstetric Care: Relation to Neonatal Intensive Care." Obstetrics & Gynecology 91, no. 2 (February 1998): 288–92. http://dx.doi.org/10.1016/s0029-7844(97)00657-1.

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Sinaga, Martaulina. "Analysis of Ante Natal Care Services With Satisfaction of Pregnant Women at the Health Center in Kuta Cane City." Science Midwifery 9, no. 2 (April 30, 2021): 609–14. http://dx.doi.org/10.35335/midwifery.v9i2.958.

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Satisfaction with health services provided tends to comply with advice and comply with agreed treatment plans and in carrying out ANC examinations. This study aims to determine the analysis of ANC Services and Satisfaction of Pregnant Women at the Health Center in Kuta Cane City, Southeast Aceh District in 2020. Method: This type of research is observational with a crosssectional approach which aims to explain Ante Natal Care Services with Satisfaction of Pregnant Women. The population in this study were pregnant women who came from 01 January to 31 March 2020 totaling 34 people. The sampling technique takes the entire population of 34 people. The data analysis technique uses the chi square statistical test . Results: This study found that the highest age of pregnant women was 30-35 years, 27 respondents (79.4%), high school education 17 respondents (50%), work as an entrepreneur 15 respondents (44.1%), Parity 2 as many as 14 respondents (41.2%). ANC services for pregnant women in the good category were 30 respondents (88.2%), pregnant women were satisfied with the ante-natal care services in the satisfied category as many as 30 respondents (88.2%), there was a relationship between ante-natal care services and the satisfaction of pregnant women with a value of p = 0.000. The conclusion is that there is a relationship between Ante Natal Care Services and Satisfaction of Pregnant Women at the Kuta Cane City Health Center, Southeast Aceh Regency in 2020. Suggestions to improve ANC services.

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&NA;. "Satisfaction with Care Varies Between Conditions." Disease Management & Health Outcomes 2, no. 6 (December 1997): 321. http://dx.doi.org/10.2165/00115677-199702060-00013.

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Haines, Caroline, and Helen Childs. "Parental satisfaction with paediatric intensive care." Paediatric Nursing 17, no. 7 (September 2005): 37–41. http://dx.doi.org/10.7748/paed.17.7.37.s24.

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Haines, Caroline, and Helen Childs. "Parental satisfaction with paediatric intensive care." Paediatric Care 17, no. 7 (September 2005): 37–41. http://dx.doi.org/10.7748/paed2005.09.17.7.37.c1004.

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Journal articles on the topic 'Satisfaction with care'

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