Relevant bibliographies by topics / Sales personnel Training of Australia

Academic literature on the topic 'Sales personnel Training of Australia'

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Published: 10 December 2022
Last updated: 29 January 2023

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Journal articles on the topic "Sales personnel Training of Australia"

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Tan, Kim, and Eric Newman. "Sales Force Training Evaluation." Journal of Business & Economics Research (JBER) 10, no. 2 (January 23, 2012): 105. http://dx.doi.org/10.19030/jber.v10i2.6790.

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<span style="font-family: Times New Roman; font-size: small;"> </span><p style="margin: 0in 0.5in 0pt; text-align: justify; mso-pagination: none;" class="MsoNormal"><span style="font-family: Times New Roman;"><span style="font-size: 10pt; mso-bidi-font-style: italic;">An important indicator of an effective sales force training program is the evaluation of whether or not the training has directly impacted professional selling in retail organizations as defined by sales volume, sales personnel performance as well as other bottom line metrics<strong>. </strong>Despite spending thousands of dollars training their sales force every year, retail organizations often fail to follow through in evaluating the effectiveness of their training programs, thereby not allowing corrective actions for improvements to take root. This article investigates the importance of sales training evaluations and provides insights into the </span><span style="font-size: 10pt;">challenges and impediments faced by retailers in conducting sales training evaluation<span style="mso-bidi-font-style: italic;">. This study essentially propose utilizing Kirkpatrick's Four-Level Training Evaluation Model (Donald Kirkpatrick, 1994) to examine the interrelationships among its four levels of training evaluation (reaction, learning, behavior change, and organizational outcomes) and how they can be applied in determining sales training effectiveness in retail organizations. Future research emphasis and implications are then discussed that may help retailers better evaluate their sales training provisions while developing effective and accountable sales training efforts that will increase overall sales force productivity.</span></span></span></p><span style="font-family: Times New Roman; font-size: small;"> </span>
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Leigh, Thomas W., and Patrick F. McGraw. "Mapping the Procedural Knowledge of Industrial Sales Personnel: A Script-Theoretic Investigation." Journal of Marketing 53, no. 1 (January 1989): 16–34. http://dx.doi.org/10.1177/002224298905300103.

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Selling is the primary performance-related activity in the sales job, yet descriptions of the task-specific knowledge of sales personnel are rare. In a two-phased (free elicitation and validation) study, the authors used cognitive script methods to map the procedural knowledge of experienced, effective industrial salespersons. Commonalities in the selling objectives, sales call planning activities, and sales call interaction activities for four selling situations are described. These script norms provide rich, activity-based descriptions of salesperson knowledge as empirical content for future theoretical investigations and practical applications in sales performance and sales training.
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Brain, Arthur Donald. "Increasing wine sales through customised wine service training – a quasi-experiment." International Journal of Wine Business Research 31, no. 1 (March 11, 2019): 29–47. http://dx.doi.org/10.1108/ijwbr-05-2018-0018.

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Purpose The selling of wines is usually performed by a sommelier in the context of an upmarket restaurant. However, many restaurants cannot afford to employ a sommelier and must rely on the food and beverage service personnel to assist customers with the selection of wine. The food and beverage service personnel are generally not qualified to do this. Restaurants usually do not provide training with regard to wine knowledge, wine service skills and wine selling skills. The purpose of this paper was to establish whether wine service training had an influence on the wine sales of a restaurant. Design/methodology/approach A quasi-experimental research design used two restaurants from the same franchise. One restaurant was the control group while the other was the experimental group. Wine sales were monitored and recorded for a period of three months, the second month being used for the training intervention of the experimental group. Findings Although the results were not statistically significant, the results indicated that wine service training increased the wine sales in the restaurant of the experimental group. Originality/value This study contributes to the literature in the South African hospitality sector and establishes that wine service training is a necessity for wine sales to explore further in the restaurant industry.
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Setiawan, Sigit, Bedjo Sujanto, and Dedi Purwana. "The Effect of Work Atmosphere, Training, Incentives, and Motivation on Sales Productivity in PT. Suzuki Indonesia." IJHCM (International Journal of Human Capital Management) 3, no. 2 (December 4, 2019): 61–69. http://dx.doi.org/10.21009/ijhcm.03.02.06.

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The aims of this study effect of work atmosphere, training, incentives, and motivation on sales force productivity at PT. Suzuki Indonesia. This study uses correlational studies. The sample from this study was 120 people selling PT. Suzuki Indonesia personnel in the Jabodetabek area. The results of this study indicate that; 1) The work environment has a positive direct effect on the productivity of the sales force of 0.613 with a tcount of 8.43, 2) training has a positive direct effect on sales force productivity of 0.628 with a tcount of 8.77, 3) incentives have a positive direct effect on labor productivity sales of 0.609 with a tcount of 8.34, 4) motivation has a positive direct effect on sales force productivity of 0.635 with a tcount of 8.94, 5) work environment, training, incentives, and motivation together have a positive direct effect on productivity sales force of 0.812 with a tcount of 55.78. Thus an increase in sales force productivity can be achieved well if there is a strong influence of the work environment, training, incentives and motivation that are well-developed.
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Minnullin, Anna, Ruslan Minnullin, Anna Kopytova, and S. Dorofeev. "Assessment of the quality of staff competence: method and application experience." E3S Web of Conferences 217 (2020): 07003. http://dx.doi.org/10.1051/e3sconf/202021707003.

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The method for assessing the quality of training of energy company personnel consists in identifying criteria for assessing the quality of training energy and industrial equipment sales manager, ranking these criteria according to their importance, and determining the weights of these criteria, which will allow separating general and professional criteria of personnel for understanding the importance of basic education and subsequent experience. Approbation of the results obtained on the basis of a multi-criteria assessment allows heads of companies to attract managers with a higher professional level of training.
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Antoshkin, A. "Problems of Staffing Organizations of State and Cooperative Trade in Bashkiria in 1945 to 1953." Bulletin of Science and Practice, no. 9 (September 15, 2022): 608–16. http://dx.doi.org/10.33619/2414-2948/82/67.

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The article considers staff training in organization of state and cooperative trade in Bashkiria during the post-war economic recovery. Based on documents of the National Archive of the Republic of Bashkortostan, the article outlines the main trends in human resources policy of the Ministry for Trade and Bashkir Consumer Union in the context of the steady growth of the goods turnover, increasing the assortment, capital construction of new retail organizations. Following the abolishment of rationing, the demands for qualifications of the sales staff grew significantly. Tenders managers, shop directors, merchandisers, accountants and shop assistants had to meet the growing public demands, examine the changes in the structure of demand among people in the city and in the countryside. Their training was provided by cooperative polytechnics, and School for Sales and Cooking. Apart from that, there were training courses and seminars on various aspects of trade. Each trade organization re-certified its accountants and shop assistants. This disclosed considerable faults in the work with personnel. Incompetent people were hired by trade organizations, which led to poor sales of non-scarce goods, shortages in the sales of convenience goods as well as a growth in embezzlement and theft, of which shop assistants were accused regularly. The author comes to a conclusion that it was a lack of attention on the part of the management of the state and cooperative trade to selecting, training and distributing personnel that was one of the causes of failure of the plans for goods turnover.
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van Scheers, Louise. "The Importance That Customers Place On Service Attributes Of Sale Personnel In The Retail Sector." Foundations of Management 7, no. 1 (June 1, 2015): 191–98. http://dx.doi.org/10.1515/fman-2015-0036.

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Abstract When examining retail patronage, customer satisfaction must also be considered. Secondary resources (American Marketing Association, 2007; Berman, 2011; Berry, 2008; Chang, 2006:209; Helgesen & Nesset, 2007: 129 and Kong and Jogaratnam, 2007:279) observed that customer satisfaction is the degree to which a customer’s expectations agree with the actual performance of the product and or service. South African consumers situated in Gauteng consider a sales person’s product knowledge as the most important attribute when making purchasing decisions. American consumers in contrast consider sales person respect as the most important attribute when making purchasing decisions. The implications for marketers and sales managers are that marketers and sales managers must provide adequate training for their sales personnel in order for them to treat customers in such a way to obtain their loyalty. The quality of the products sold at the retailer does not form part of the trade-off options that customers are presented with.
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Singletary, James C. "Alternate Practice: Sales and Marketing." Journal of Pharmacy Practice 2, no. 2 (April 1989): 117–22. http://dx.doi.org/10.1177/089719008900200210.

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Marketing and sales offer two areas of alternate practice for the pharmacist. The training received in pharmacy is specialized and highly technical, yet in no way limits the career opportunities available. In fact, many companies needing sales representatives and marketing personnel prefer pharmacists because of their strong educational background in pharmaceuticals. The practice of pharmacy provides interaction with many other members of the healthcare delivery team. Pharmacists who feel the need to incorporate this expertise, combined with their personal abilities and desires, should consider sales, especially pharmaceutical sales, with perhaps a progression into marketing at a later time. These two areas of alternate practice offer the pharmacist a mechanism for fulfilling personal career objectives while constantly drawing upon the vast resources of their educational expertise.
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Qiu, Chuan Fei, Quan Zhi Zhou, Jun Xian Liu, and Hui Yu Nie. "The Design and Implementation of the Software System of the Maintenance Training Simulator for a Certain Type of Communication Controlling Machine." Applied Mechanics and Materials 651-653 (September 2014): 1971–75. http://dx.doi.org/10.4028/www.scientific.net/amm.651-653.1971.

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Owing to the technical complexity and high integration, there are problems of high difficulty and high cost of after-sales service personnel training in a certain type of communication controlling machine. A software system of maintenance and simulator trainer is designed and developed. By integrated use of a variety of techniques, the communication transfer function and maintenance and simulation training function of the simulator trainer are achieved in this paper.
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Vadi, Maaja, and Maive Suuroja. "Training retail sales personnel in transition economies: Applying a model of customer-oriented communication." Journal of Retailing and Consumer Services 13, no. 5 (September 2006): 339–49. http://dx.doi.org/10.1016/j.jretconser.2005.11.001.

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Dissertations / Theses on the topic "Sales personnel Training of Australia"

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Wilson, Phillip H. "A Model of Salespeople's Training Attitudes and Related Outcomes." Thesis, University of North Texas, 1999. https://digital.library.unt.edu/ark:/67531/metadc935559/.

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Today many selling organizations are reexamining and revising their philosophy for managing salespeople because of increase costs of hiring and maintaining a sales force. More than everm management is looking for ways to assist salespeople in becoming more productive and effective faster. One avenue for enhancing salespersons' performance is through improved sales training practices. improved sales training practices should help salespeople view training, and how sales training transcends to the job environment. Considering the need for greater understanding concerning salespeople's perceptions of sales training and assuming the influence of those perceptions on job performance and other outcomes, this study develops and executes an analysis of several proposed relationships among personal characteristics, job related characteristics, perceived training needs, sales training variables, and related outcomes. The program of research identifies and evaluates salespeople's attitudes toward sales training and specifies influences of those training perceptions on salesperson' behaviors and general attitudes. As well, a relationship between salespeople's transfer of training materials, their use, and individual performance are evaluated.
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Drengler, Eric. "Evaluation of a manufacturer's sales representative training program." Online version, 2009. http://www.uwstout.edu/lib/thesis/2009/2009drenglere.pdf.

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Goehring, Daniel Lynn. "A quest for sales." CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1996.

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This paper is to evaluate the sales program at Arrowhead Credit Union, and make recommendations for enhancing and improving it. This paper provide guidance and direction to assist the Arrowhead Credit Unions transition to a sales focused organization.
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Neilson, George A. "Expatriate selection, training, family issues and repatriation putting theory into best practice for expatriate success in Australia, Singapore and Malaysia." Thesis, Curtin University, 2002. http://hdl.handle.net/20.500.11937/274.

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For both large and small companies involved in the internationalisation of world-wide markets, the successful management of expatriate assignment is an important part of overseas commercial activities.This investigation was concerned with expatriate management in fifty, multinational and international organisations in Australia, Singapore and Malaysia to contribute to the enhancement of success and reduction of failure of expatriate assignments.Data was collected to heighten the awareness of practitioners and academics to the value of dealing differently with expatriates. In forecasting the value of expatriates and the importance of global trade in the future, it was shown that the most successful companies are those able to identify and select an ample number of appropriate international managers. Where suitable candidates for relocation are not selected, higher than normal turnover occurs.The unique Australasian models developed and tested in this thesis are a direct response to the results of current research and encourage current practice to be less static. resulting in the rate of expatriate failure being reduced substantially.
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Neilson, George A. "Expatriate selection, training, family issues and repatriation putting theory into best practice for expatriate success in Australia, Singapore and Malaysia." Curtin University of Technology, School of Management, 2002. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=13387.

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For both large and small companies involved in the internationalisation of world-wide markets, the successful management of expatriate assignment is an important part of overseas commercial activities.This investigation was concerned with expatriate management in fifty, multinational and international organisations in Australia, Singapore and Malaysia to contribute to the enhancement of success and reduction of failure of expatriate assignments.Data was collected to heighten the awareness of practitioners and academics to the value of dealing differently with expatriates. In forecasting the value of expatriates and the importance of global trade in the future, it was shown that the most successful companies are those able to identify and select an ample number of appropriate international managers. Where suitable candidates for relocation are not selected, higher than normal turnover occurs.The unique Australasian models developed and tested in this thesis are a direct response to the results of current research and encourage current practice to be less static. resulting in the rate of expatriate failure being reduced substantially.
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McLaughlan, Anthony Charles. "An overview of dental assistant utilisation (DAU) and recommendations for the establishment of an undergraduate DAU programme in Australia." University of Sydney, 1992. http://hdl.handle.net/2123/4413.

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Master of Dental Surgery
At the present time in Australia (1992) there exists no undergraduate training for dental students in auxiliary utilisation. The result of this is that new dental graduates have no understanding of the concept of practicing sit-down four-handed dentistry in a comfortable and efficient manner. This compares with the United States of America (USA) where, since 1961, every dental student receives formal instruction in Dental Assistant Utilisation (DAU) and, since 1973, Training in Expanded Auxiliary Management. In this treatise the history and development of “four-handed dentistry” is presented along with a literature review of the fundamental principles of DAU. The intial pilot programmes and the subsequent federally funded national DAU programme in the USA are analysed. Four undergraduate DAU programmes from the USA and the current graduate continuing education DAU programme at Westmead Hospital Dental Clinical School are examined. Finally, guidelines for the establishment and operation of a DAU programme are outlined. The aim of this treatise therefore, is to provide the necessary information for a thorough understanding of the fundamentals and philosophy of Dental Assistant Utilisation. This information is presented in the hope that at some stage in the future training in assistant utilisation would become an integral and important part of the undergraduate dental curriculum in Australia. The purpose of this would be to fill a major void that currently exists in the undergraduate training of dental students in auxiliary utilisation.
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Boyce, G. R. "Training and educating the strategic corporal." Quantico, VA : Marine Corps Command and Staff College, 2008. http://handle.dtic.mil/100.2/ADA490789.

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Ngwenya, Bigboy. "Causes and effects of physical injuries to Prison Officers employed in a high risk and high need offender management environment in Western Australia." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2012. https://ro.ecu.edu.au/theses/492.

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Prison Officers (POs) involved in high need offender management frequently face risks that could affect their health, safety and wellbeing. Several studies have shown that direct client centred violence, inadequate management systems and the general nature of prison environments are major factors impacting on the well being of POs (Fisher & Gunnison, 2001; Kiekbusch, Price, & Theis, 2003; Mitchell, Mackenzie, Styve, & Gover, 2000).There is limited literature on causes and effects of physical injuries on this group of law enforcements officers. This is the first study conducted in Western Australia (WA) that investigated the causes and effects of physical injuries to POs and the impacts thereof on these individuals and the Department of Corrective Services (DCS) as an organisation. The study aimed to provide a recent credible data source which may influence policy decisions and procedures in WA corrective institutions. The study cohort of 146 POs completed a questionnaire that included variables, such as health and fitness, job demands, support and constraints to ascertain the causes and effects of physical injuries among this high risk cohort of workers. The age range of POs included in the study cohort (N = 146) was 21 - 71 years. In addition, all Department of Correctional Services (DCS) physical injuries databases from 2008 to 2010 were analysed and managers and employee welfare services staff completed a questionnaire. The results indicated that there is a positive relationship between current employment status and work related physical injuries as measured over the last two years. The major causes of physical injuries were from slips trips and falls and hitting objects with part of the body or against objects during the process of managing non compliant prisoners. Variables such as physical fitness, job demands, lack of recognition by society, and fear of blood borne infections were significant predictors of physical injuries amongst POs. However, a number of other risk factors, including age and body mass index (BMI), were not related to the prevalence of physical injuries. There are a number of recommendations from the study that can be implemented. These include formation of accident/incident investigation work groups to conduct and analyse incidents and propose long term preventive and corrective measures. In order to improve ways of dealing with mentally ill prisoners and the training curriculum of POs should include management of mentally ill prisoners in a prison setting. In dealing with the aging population affecting the Australian workforce, DCS should develop plans to attract young POs for succession planning. Comprehensive safe physical training and maintenance programs in prisons may benefit the POs in dealing with prisoners. Areas for future research may include; the role of mental health services in reducing physical harm in prisons and minimising the causes and effects of physical injuries to the prison frontline workforce.
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Brereton, John. "An evaluation of introducing advanced airway skills in the Western Australian Ambulance Service." University of Western Australia. Emergency Medicine Discipline Group, 2004. http://theses.library.uwa.edu.au/adt-WU2005.0065.

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[Truncated abstract] Objective: To investigate the demographics, success rate of application, nature and frequency of complication and the survival outcome of patients receiving advanced airway management in the pre-hospital setting. Design: Prospective observational cohort study. Participants: Patients who were attended to by St. John Ambulance Paramedics in the Perth Metropolitan area and selected regional areas within Western Australia. The patients were unconscious, unresponsive with no gag reflex and where application of an advanced airway would improve ventilation. Methods: Ambulance Paramedics received mannequin training within the classroom environment on the techniques for the application of the Endo-Tracheal Tube and the Laryngeal Mask Airway. The indication for the application of an advanced airway was any patient whose ventilation may be improved by intubation. These patients would be either deeply unconscious and areflexic, long term transport, severely injured (especially head injured) or cardiac arrest patients. Results: ... Paramedic assessment demonstrated that 14 (7.4%) 3 patients had an improvement in outcome. Of the 14 patients, 5 (2.7%) cardiac arrest patients survived to discharge from hospital compared to a 2.1 % survival rate for all cardiac arrest cases attended by the WAAS in 2002. Conclusion: Ambulance Paramedics can successfully apply an advanced airway apparatus in the pre-hospital environment. There was no statistical significance to demonstrate whether the introduction of advanced airway skills was beneficial or detrimental to patient survival outcome.
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Wajnryb, Ruth. "The pragmatics of feedback a study of mitigation in the supervisory discourse of TESOL teacher educators /." Phd thesis, Australia : Macquarie University, 1994. http://hdl.handle.net/1959.14/23100.

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Thesis (PhD)--Macquarie University, School of Education, 1994.
Includes bibliography.
Introduction ; The research question and the professional context of the inquiry -- Literature review: substantive survey -- Literature review: methodological survey -- Research method -- The prgamatics of feedback -- An ethnographic portrait of supervision -- Perceptions of mitigation -- Conclusion.
This research project investigates the language of supervisory conferences. A grounded theory approach is taken to the analysis of data drawn from teacher educators in TESOL (Teaching of English to Speakers of Other Languages) in their feedback discussions with teachers following observed lessons.--Supervisory talk is investigated within a linguistic framework of politeness theory: while the supervisory role includes the obligation of criticism, the act of criticism is constrained by the face-to-face encounter of the supervisory conference. A central construct is the notion of fragility: the supervisory conference-an event which is equated with the talk that achieves it - is considered to be inherently fragile. The aim of the project is to investigate the language so as to uncover the source of the fragility.--Findings suggest that the perceived tension derives from a tug-of-war of essential elements: while the supervisory position affords discoursal power (the right to raise and pursue topics, take long turns, drive the discourse etc), the fa-threatening nature of the event obliges supervisors to resort to social/strategic skills to protect the teacher's face, as well as their own. The textualisation of this restraint takes the form of linguistic mitigation - devices rooted in syntax and semantics that allow supervisors to undercut the force of their own assertions. Mitigation is posited as the means by which supervisors resolve the clash-of-goals that is central to their role. However, mitigation is risky because it may interfere with message clarity.-- The product of the grounded study is a typology of utterance-level mitigation. The typology has three macro-categories (syntactic, semantic and indirectness) and fourteen sub-categories.-- The study was triangulated through an ethnographic investigation of supervisory concerns about feedback; and through an experiment designed to gauge teachers' perceptions of variously mitigated supervisory language. Findings from both studies corroborate the central tenet by contributing images of supervision that support the clash-of-goals thesis.--The projected applied outcome is in supervisor training where, it is suggested, strategic training delivered in a framework of politeness theory would reduce the unwitting dependence on mitigation and hence the risk of message distortion.--Suggestions for further research conclude the study.
Mode of access: World Wide Web.
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Books on the topic "Sales personnel Training of Australia"

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Hillier, David. Training the sales team. Aldershot, Hampshire, England: Gower, 1994.

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National Association of Pharmaceutical Sales Representatives. Pharmaceutical sales training manual. [St. Louis, MO]: The Association, 2005.

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Chapman, Elwood N. Sales training basics. 3rd ed. Menlo Park(California): Crisp Publications, 1992.

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Hillier, David. Leading the sales team. Aldershot, Hampshire, England: Gower, 1994.

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Stoltz, Paul Gordon. Sales training: The complete guide. New York: American Management Association, 1994.

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Garofalo, Gene. Sales manager's training and coaching kit. Englewood Cliffs, N.J: Prentice Hall, 1992.

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Developing a professional sales force: A guide for sales trainers and sales managers. New York: Quorum Books, 1986.

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Boyan, Lee. High performance sales training: 64 interactive projects. New York: American Management Association, 1992.

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Salisbury, Frank. Sales training: A guide to developing effective salespeople. London: McGraw-Hill, 1992.

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Sales training: A guide to developing effective salespeople. 2nd ed. Aldershot, Hampshire: Gower Pub. Ltd., 1998.

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Book chapters on the topic "Sales personnel Training of Australia"

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Carter, Robert N., and Mark F. Hartley. "Gap Exists In Manufacturing Sponsored Training for Retail Computer Sales Personnel: Combined Training in Fundamental Techniques and Skills and Beyond Motivation Concepts Holds Remedy." In Proceedings of the 1984 Academy of Marketing Science (AMS) Annual Conference, 473. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-16973-6_106.

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Cleary, GV. "Personnel Management and Staff Training." In Pig Production in Australia, 284–91. Elsevier, 1990. http://dx.doi.org/10.1016/b978-0-409-32525-6.50053-0.

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Chessel, Marie-Emmanuelle. "Training sales personnel in France between the wars *." In Cathedrals of Consumption, 279–98. Routledge, 2019. http://dx.doi.org/10.4324/9780429026249-12.

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Memis Kocaman, Emel, and Büşra Meltem Türkmen. "The Effects of Use of Restaurant Management Systems Perceived by the Personnel According to Their Demographic Characteristics." In Handbook of Research on Smart Management for Digital Transformation, 256–74. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-9008-9.ch012.

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Restaurant management systems (RMSs) developed to increase business efficiency and service quality in operation and management processes in restaurants were discussed in this study. This research reveals the current impact of RMSs in restaurants processes from the perspectives of staff working in restaurants. The purpose of this study was to assess the restaurant staff's perspective on restaurant management systems (RMS) based on their demographic characteristics. Research data were collected by conducting face-to-face and online surveys to a total of 385 staff working in restaurants in different cities of Turkey. ANOVA test and independent-sample t-test were used in the analysis of research data. A significant difference was found between the education level of the restaurant staff and the components of operation management, sales increase, and production/service standard of the RMSs perspective scale (p<0.05). Sector employees with higher general education and/or vocational training have a more positive view of RMSs' contributions to the business.
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Prause, Christian R., Marc Jentsch, and Markus Eisenhauer. "MICA." In Mobile and Handheld Computing Solutions for Organizations and End-Users, 149–73. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-2785-7.ch009.

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Thousands of small and medium-sized companies world-wide have non-automated warehouses. Picking orders are manually processed by blue-collar workers; however, this process is highly error-prone. There are various kinds of picking errors that can occur, which cause immense costs and aggravate customers. Even experienced workers are not immune to this problem. In turn, this puts a high pressure on the warehouse personnel. In this paper, the authors present a mobile assistance system for warehouse workers that realize the new Interaction-by-Doing principle. MICA unobtrusively navigates the worker through the warehouse and effectively prevents picking errors using RFID. In a pilot project at a medium-sized enterprise the authors evaluate the usability, efficiency, and sales potential of MICA. Findings show that MICA effectively reduces picking times and error rates. Consequentially, job training periods are shortened, while at the same time pressure put on the individual worker is reduced. This leads to lower costs for warehouse operators and an increased customer satisfaction.
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Conference papers on the topic "Sales personnel Training of Australia"

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Stratila, Alina, and Ina Gumeniuc. "Prospects for growth in labor productivity of construction personnel after the Covd pandemic 19." In 4th Economic International Conference "Competitiveness and Sustainable Development". Technical University of Moldova, 2022. http://dx.doi.org/10.52326/csd2022.20.

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The serious economic consequences of the COVD 19 pandemic are reflected in all activities of the national economy of the Republic of Moldova, including construction. In 2020, the activity of construction enterprises is characterized by a slowdown in the growth rate of sales revenues, a reduction in net profits, and a decrease in the average number of employees. Reaching the level of key economic indicators achieved by construction enterprises before the pandemic requires time and significant production stimulation. The key factor for the long-term development of enterprises is still the personnel and its productivity. The article assesses the use of personnel of construction enterprises for the period 2015-2020, including the period of restrictive measures during the first wave of COVD 19. Various quantitative and qualitative aspects of personnel use are considered: personnel mobility, personnel training, working conditions and remuneration, and labor productivity. A multifactor correlation model was elaborated, which allows for a comprehensive approach to the study of personnel productivity by including a wide range of economic indicators of personnel utilization in the regression equation. Measuring the degree of correlation between the effect of the time factor on the economic indicators included in the model allowed to reasonably forecast the expected level of labor productivity in the short term. The increase in labor productivity in 2022 can be 15% compared to the level of the indicator in 2020. The use of the obtained correlation model, covering comprehensively various aspects of the use of enterprise personnel, allows to simulate the desired level of labor productivity, which ensures the reduction of the recovery period of construction enterprises after the pandemic. The practical application of the model is recommended to the interested persons, managing construction enterprises.
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