Academic literature on the topic 'Safety service'

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Journal articles on the topic "Safety service"

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Mocek, Hynek, Ales Filip, Vaclav Maixner, and Lubor Bazant. "351291 GALILEO SAFETY-OF-LIFE SERVICE UTILIZATION FOR RAILWAY NON-SAFETY AND SAFETY CRITICAL APPLICATIONS(Safety,Technical Session)." Proceedings of International Symposium on Seed-up and Service Technology for Railway and Maglev Systems : STECH 2009 (2009): _351291–1_—_351291–7_. http://dx.doi.org/10.1299/jsmestech.2009._351291-1_.

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TAHARA, KATSUSHI. "Safety in medical services 5. Medical service safety meatures in Japan." Nihon Naika Gakkai Zasshi 95, no. 9 (2006): 1832–37. http://dx.doi.org/10.2169/naika.95.1832.

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Berry, Leonard L., Tracey S. Danaher, Lerzan Aksoy, and Timothy L. Keiningham. "Service Safety in the Pandemic Age." Journal of Service Research 23, no. 4 (July 29, 2020): 391–95. http://dx.doi.org/10.1177/1094670520944608.

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The service sector has been rocked by the COVID-19 pandemic. This stems in large part from the inseparable, high-contact nature of many services. During a pandemic, multiple forms of contact – customer-to-customer, customer-to-employee, employee-to-employee, and customer/employee-to-air/surfaces – can lead to serious illness or death. The urgent need for increased separability and decreased contact have led to a wave of service adaptations (firms’ efforts to improve safety) and service transformations (innovations that bolster safety while offering additional benefits that are superior to what existed previously). COVID-19 has made service safety paramount, with most attention being paid to minimizing disease transmission. However, safety needs in a pandemic extend beyond physical to include interrelated domains of emotional, financial, and information safety. Physical safety is the absence of harm or injury. Emotional safety is relief from mental distress arising from pandemic-related personal traumas. Financial safety concerns minimizing economic insecurity related to the pandemic. Information safety refers to people’s sense of confidence that they have the information they need to make good decisions, information that is trustworthy. We describe the unique service transformations addressing these safety concerns of Hong Kong International Airport, Henry Ford Health System (Detroit), Innocent Bystander (Australia), and Service Now that are likely to continue after the pandemic has passed. Important questions for service researchers to guide managers in reinventing how they create, deliver, and market services are highlighted.
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Occello, Audrey, Anne-Marie Dery-Pinna, and Michel Riveill. "Safety as a Service." Journal of Object Technology 8, no. 2 (2009): 187. http://dx.doi.org/10.5381/jot.2009.8.2.a5.

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Khan, Ahmed N., Karan Desai, Adam Zviman, Susie N. Hong, Manjula Ananthram, Stanley Liu, Mukta C. Srivastava, et al. "Balancing Service and Safety." JACC: Case Reports 2, no. 9 (July 2020): 1368–75. http://dx.doi.org/10.1016/j.jaccas.2020.05.058.

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Kowalik, Kamila. "The role of safety in service quality in the opinion of traditional and digital customers of postal service." Production Engineering Archives 26, no. 1 (March 1, 2020): 1–4. http://dx.doi.org/10.30657/pea.2020.26.01.

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AbstractOne of the factors allowing to shape safety and quality of a postal service is an opinion of its customer. In the following paper, the analysis of the impact of a customer’s perception of safety on the service quality assessment has been presented. Research results presented in the paper refer to opinions of traditional and digital customers of postal services. The presented analysis is enriched by a theoretical framework of service quality, the explanation of the concept of safety, and a complementary characteristics of traditional and digital postal services. Afterwards, safety attributes of the postal services have been proposed, explained and highlighted. Subsequently, the results presented in the paper refer to the validity of particular chosen safety attributes of postal services.
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Riak PhD, Gabriel Alier, and Dut Bol Ayuel Bill. "THE IMPORTANCE OF WORK PLACE SAFETY." IJRDO - Journal of Social Science and Humanities Research 8, no. 11 (November 7, 2022): 134–37. http://dx.doi.org/10.53555/sshr.v8i11.5378.

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Work place safety involves activities that are task oriented and is more than proactive selling of products and services through use of face-to-face interactions or by use of other communications means such as telephone or mail. The goal of customer satisfaction should be designed, communicated and performed with the aim of achieving two goals which are to satisfy the customer and to achieve operational efficiency. The behavior and interaction of the service provider with customers for services that are offered face to face is a replica of what goes on inside the organization (Lovelock, 2014). The marketing of financial services is not only more complex but also much broader and it involves increased interactions between the customer and the organization as the service is made, sold and also consumed. The customer’s view of the quality of the service is drawn from the behaviour and personality of the service provider. High quality customer service can be drawn from thinking, attitude and a philosophy that puts more emphasis on a way of doing business which is committed and sincerely dedicated to satisfy the firm’s customers. Such a philosophy emphasise that customer satisfaction is the greatest priority of the organization (Lovelock, 2014).
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Sugita, Yoshihiro. "OS3-1 SSE (Safety Service Engineering) and the role of thrid party evaluation." Proceedings of the Industrial, Chemical Machinery & Safety Division Conference 2011 (2011): 3–4. http://dx.doi.org/10.1299/jsmeicm.2011.3.

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Alruways, Naif Hezam Fahad, Geza Abdulah AlAlwey, Ahmad Rayan Alfuraydi, Suliman Ali Alhussain, Nasser Ibrahim Aleidi, Adel Abdulah Aldukhil, Mohammed Nasser algdairy, Talal Saad Almutoua, Moteb Khaled Aldhwyan, and Satam awed al harbi. "The Future of Healthcare Quality and Safety." International Journal Of Pharmaceutical And Bio-Medical Science 02, no. 12 (December 16, 2022): 646–51. http://dx.doi.org/10.47191/ijpbms/v2-i12-11.

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A Health Care Organization (HCO) is by definition a complex organization due to the intangible outcome of service and a mix of diverse professional personnel. Healthcare quality management is a critical requirement in the health sector. Quality principles have always been present in health care. However, quality is not a physical characteristic of a service. The use of the term "Health Care Service" rather than "Medical Care" further defines the field and positions it as an entity that can be assessed, monitored, and improved. A quality healthcare system is "accessible, appropriate, available, affordable, effective, efficient, integrated, safe, and patient-centered." Practitioners in allied health services, dentistry, midwifery, obstetrics, medicine, nursing, optometry, pharmacy, psychology, and other care providers provide health care. Quality management in health care is a broad concept. It was initially perceived as directing healthcare personnel on what to do. However, its current meaning is to manage the care process. It refers to viewing organizational functions as a jumble of procedures and processes that can be addressed both individually and collectively. Despite the fact that various models have been proposed, Donabedian's concept of the triad of structure, process, and outcome remains the foundation of quality assessment today. Quality management has emerged as a more pressing need than ever before, owing to the new definition of quality, which includes patient satisfaction as an outcome of service. The quality of services provided to patients is critical. The traditional view of quality control focused on defect detection, whereas the current concept focuses on defect prevention, continuous process improvement, and an outcome-driven system guided by the needs of the patients. As a result, there is an urgent need to effect a paradigm shift in the quality of health care delivery. The authorities must take the initiative to become involved in quality. Currently, quality is being addressed more in the medical field than in allied fields such as dentistry and nursing, as well as in developing countries.
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Pekkarinen, Satu, and Helinä Melkas. "Safety Alarm Systems and Related Services." International Journal of Service Science, Management, Engineering, and Technology 1, no. 4 (October 2010): 53–70. http://dx.doi.org/10.4018/jssmet.2010100105.

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This paper examines an assistive technology targeted to ageing people: a safety alarm and the related service system. A safety alarm is not only a technical device; with the related system, it can be seen as a holistic opportunity for innovation. The operation of safety alarm systems and services depends on many critical points. Potholes lying in safety alarm systems are identified in this study, taking into account the technology, services and organizational network. The potholes are studied as sources and opportunities for potential innovation. Service, social, organizational, process and marketing innovations—combined with technology—are significant parts of innovation activity related to the ageing population. A technical device is not used in a vacuum: there is also organization and service acts, as well as the user with her or his values, appreciations, state of health, and so forth. These factors impact the variety of innovation potential in assistive technology. This paper examines the existing technology and related services as well as various innovation opportunities related to uncovering their shortcomings.
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Dissertations / Theses on the topic "Safety service"

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Arroyo, Jill. "Job safety applying critical incident techniques to job safety for residential restaurant operations /." Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006arroyoj.pdf.

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Al-Humam, Abdulaziz. "Service-oriented architectures for safety-critical systems." Thesis, University of York, 2015. http://etheses.whiterose.ac.uk/11823/.

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Many organisations in the safety-critical domain are service-oriented, fundamentally centred on critical services provided by systems and operators. Increasingly, these services rely on software-intensive systems, e.g. medical health informatics and air traffic control, for improving the different aspects of industrial practice, e.g. enhancing efficiency through automation and safety through smart alarm systems. However, many services are categorised as high risk and as such it is vital to analyse the ways in which the software-based systems can contribute to unintentional harm and potentially compromise safety. This thesis defines an approach to modelling and analysing Service-Oriented Architectures (SOAs) used in the safety-critical domain, with emphasis on identifying and classifying potential hazardous behaviour. The approach also provides a systematic and reusable basis for defining how the safety case for these SOAs can be developed in a modular manner. The approach is tool-supported and is evaluated through two case studies, from the healthcare and oil and gas domains, and industrial review.
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White, Stephen. "At our service? : the public service ethos in community safety partnerships." Thesis, De Montfort University, 2014. http://hdl.handle.net/2086/10410.

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The public service ethos (PSE) has spent thirty years - since the advent of New Public Management - in flux. In the late 1990s, partnership working appeared to offer an alternative to NPM, as part of a perceived shift to network governance. What impact has partnership and network governance had on the PSE? This study looked at two case studies of Community Safety Partnerships (CSPs) operating under different local governance conditions. It interviewed public servants within these CSPs on their experiences of partnership working, and perceptions around public service itself. What emerged is a picture of partial network governance, with each case study taking a different approach and yielding different structures and outcomes. While the public servants were professional and committed, they were loyal to their field of work and individual clients. In the recent decades, public interest and consideration of wider societal impact has been removed from everyday working; what remains is a vacuum. The neo-liberal view – that satisfying individual client need creates societal benefit when aggregated – has taken root. PSE is now a partial concept: it remains altruistic but without the core of wider, deeper thinking required. While network governance could ameliorate this trend, the partial and limited implementation of the concept by government means that it hinders PSE as much as it fosters it.
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Khan, Mohammad Irfan. "Multi-Service Resource Orchestration for Vehicular Safety Communications." Electronic Thesis or Diss., Sorbonne université, 2019. http://www.theses.fr/2019SORUS639.

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Le contrôle de congestion des canaux sans fil pour la communication véhiculaires (V2X) basée sur IEEE 802.11p ont été conçus pour un seul service de sécurité routière notamment ‘Cooperative Awareness’. Les futurs véhicules connectés seront basés sur plusieurs services V2X, avec un besoin de communication hétérogène, auxquels les mécanismes existants ne répondent pas. Dans cette thèse, on analyse plusieurs protocoles de contrôle de congestion et d’allocation de ressources de canaux, normalisés en Europe pour le déploiement V2X initial. Nous présentons des problèmes liés à l’approche existante, notamment l’utilisation inefficace de la capacité des canaux, la coordination dans la pile protocolaire, la gestion des ressources parmi plusieurs services et l’allocation des ressources pour un besoin asymétrique par les véhicules. On propose des améliorations en tenant compte des exigences des futurs scénarios V2X. Nous montrons les limites de la classification statique des services V2X pour la qualité de service et proposons une classification dynamique. Nous concevons un orchestrateur de ressources afin d'améliorer la coordination dans la pile protocolaire et de répartir dynamiquement la ressource de canal parmi plusieurs services d'un véhicule. En outre, on présente un mécanisme permettant d'orchestrer de manière décentralisée les ressources de canal parmi une distribution mixte de véhicules ayant des exigences d'utilisation de canal diverse, dans un canal de communication congestionné. Les résultats analytiques et résultats par simulations montrent la validité de notre approche qui améliore la performance des applications V2X, par rapport aux protocoles standardisés existants
Wireless channel congestion control and decentralized resource allocation for 802.11p based V2X communication have been widely investigated for a single Cooperative Awareness service, considering mostly homogenous communication requirement per vehicle. Future connected vehicles will be based on multiple V2X services, with heterogenous number of services and communication needs, which existing resource allocation mechanisms does not address. In this thesis, we analyze several decentralized congestion control and channel resource allocation protocols standardized in Europe for initial V2X deployment. We present issues with the existing approach, in particular the inefficient channel capacity utilization, problematic cross layer coordination, inability to balance resources among multiple V2X safety services and distributed resource allocation for asymmetric number of services per vehicle. We propose improvements to the shortcomings, considering the requirements of future V2X scenarios. We demonstrate the limitations of classifying V2X services using static priority for Quality of Service and propose dynamic prioritization. We design a resource orchestrator at the Service Layer to improve cross layer coordination and dynamically distribute the limited channel resource among multiple services of a vehicle. Furthermore, we present a mechanism to decentrally orchestrate channel resource among a mixed distribution of vehicles with diverse channel usage requirements under channel congestion. Analytical and simulation-based results show the validity of our proposed approach, and the V2X application performance improvement it renders, compared to existing standardized protocols
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McAllister, Steve Randolph. "Implementation of Food Safety Regulations in Food Service Establishments." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5902.

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Food service businesses in the United States have experienced millions of dollars in losses caused by foodborne illness outbreaks, which can lead to bankruptcy and business closures. More than 68% of all foodborne illness outbreaks occur in food service establishments. The purpose of this descriptive case study was to explore the strategies leaders of food service establishments use to implement food safety regulations. Force field analysis was the conceptual framework for this study. The population for the study consisted of 3 leaders of food service establishments located in the southeastern region of the United States. Data were collected using semistructured interviews and a review of the business policies and procedures that support compliance with critical food safety regulations. The methodological triangulation approach was used to assist in correlating the interview responses with company policies and procedures during the data analysis process. Yin's 5-step data analysis approach resulted in 3 themes: (a) organizational performance analysis for improvements in food safety, (b) strategies applied to improve food safety, and (c) stability of new strategies for food safety. The key strategies identified included adhering to the guidelines of food code and regulation, conducting employee training and awareness building, and working closely with food safety inspectors. The implications for positive social change include the potential to add knowledge to businesses, employees, and communities on the use of effective food safety strategies to minimize foodborne illnesses. Such results may lead to the improvement of service performance and long-term growth and sustainability of food service establishments.
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Mpungose, Makhosazane Buselaphi. "Digital Communication: perceptions of rural communities on the safety of e-commerce transactions." Thesis, University of Zululand, 2012. http://hdl.handle.net/10530/1218.

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A thesis submitted in fulfilment of the requirements for the degree of Masters in Communication Science at the University of Zululand, South Africa, 2012.
Advances in electronic service technology have created great opportunities as well as threats to organizations in various business and services sectors. As such businesses, either willingly or reluctantly, are increasingly embracing the Internet as distribution channel in order to remain competitive or gain market share. With particular reference to e-services, absence of accurate information on factors that have influenced user’s behaviour to adopt or use e-services could mislead an organization into adopting unhelpful solutions as it strives to accelerate the implementation of e-services. The study is undertaken by a student who lives in the heart of a rural community in South Africa and also attends a University which is based in a rural settlement. This study, based on the perceptions of rural communities on the safety of e-commerce transactions, investigates factors that influence adoption and usage of e-service, especially, in eNkandla rural communities. Factors were empirically tested against data collected from four hundred participants using survey questionnaires. Perceived complexity was found to be the most significantly related factor affecting e-service adoption in rural communities of eNkandla, followed in turn by privacy and compatibility. Quality of the Internet and its relative advantage also had a notable effect on e-service usage and adoption in eNkandla rural communities.
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Van, Bibber Ashley M. "Monitoring Safety Process Performance with Leading Indicator Safety Audits." Ohio University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1430422992.

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Kondratyeva, Olga. "Timed FSM strategy for optimizing web service compositions w.r.t. the quality and safety issues." Thesis, Université Paris-Saclay (ComUE), 2015. http://www.theses.fr/2015SACLL004/document.

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Les concepts d’architecture orientée service (SOA) ainsi que tout une panoplie de technologies «en tant que service» (XaaS) sont utilisés quasiment partout de nos jours, et l’organisation optimisée d’activités synchronisées devient un défi important. Dans le but de proposer à l’utilisateur final un service sécuritaire et fiable sans compromettre la qualité, les questions concernant la vérification et la validation des compositions des services deviennent d’un grand intérêt tant théorique que pratique. Dans les autres travaux traitant du sujet, de nombreux modèles et techniques sont proposés, mais la plupart mettent l’accent sur les aspects fonctionnels ou non-fonctionnels pris séparément, alors que l’intégration de ces paramètres en un modèle formel unifié reste un problème qui doit être résolu – ce qui est devenu par conséquent un des objectifs fondamentaux de cette thèse. Dans notre travail, nous réfléchissons aux problèmes de la vérification et de l’optimisation des compositions des services web. Tout ceci est étudié dans l’optique de la fonctionnalité des systèmes, de leur qualité et de la sécurité des compositions. Il a été prouvé que les modèles à états finis sont utiles à des fins de tests et de vérification, de même que pour le contrôle qualité à chaque étape du développement du service. C’est pour cette raison que nous proposons d’utiliser le modèle de machine temporisée à états finis (TFSM) pour intégrer une description fonctionnelle du service avec les paramètres de sécurité et de qualité liées au temps. L’extension du modèle permettra alors d’interpréter adéquatement le non-déterminisme significatif causé par un manque d’observabilité ou/et de contrôle sur les services tiers. Dans le but d’optimiser les compositions des systèmes, nous proposons une méthode pour dériver la solution la plus globale contenant tous les composants autorisés pour la mise en œuvre du service, basée sur la résolution de l’équation parallèle du TFSM. Ensuite, les techniques pour extraire des solutions restreintes avec les propriétés requises (paramètres de temps minimisé/maximisé, interblocages actifs ou passifs de sécurité, similarité avec le composant d’origine donné, etc.) ont été proposées. Dans le cas où les spécifications d’un service composite consistent en un ensemble d’exigences fonctionnelles, éventuellement renforcées par des exigences de qualité, nous proposons une technique de minimisation de l’ensemble, dans le respect du composant à optimiser. L’application des résultats obtenus à la découverte et à la mise en place de composants plus efficaces, ainsi que l’extension du modèle à des modes de communication plus complexes font partie des sujets possibles pour des études futures
Service-oriented architecture (SOA) together with a family of Everything-as-a-Service (XaaS) concepts nowadays are used almost everywhere, and the proper organization of collaborative activities becomes an important challenge. With the goal of bringing to the end-user safe and reliable service with the guaranteed level of quality, issues of service compositions verification and validation become of high practical and theoretical interest. In the related works, numerous models and techniques are proposed, but mostly focused on functional and non-functional issues in isolation, while integration of these parameters within unified formal framework still remains a problem to be solved – and therefore became one of the core objectives of this thesis. In our work, we address the problems of web service composition verification and optimization with respect to functional, quality and safety properties of the composition. Finite state models are proven to be useful for testing and verification purposes as well as for service quality evaluation at each step of service development. Therefore, we propose to use the model of Finite State Machine with Timeouts (TFSM) for integrating functional service description with time-related quality and safety parameters, and derive the extension of the model in order to adequately inherit significant nondeterminism due to the lack of observability and control over third-party component services. For the purpose of component optimization in the composition, we propose a method for deriving the largest solution containing all allowed component service implementations, based on solving TFSM parallel equation. Further, techniques for extracting restricted solutions with required properties (minimized/maximized time parameters, deadlock- and livelock-safety, similarity to the initially given component, etc.) have been proposed. In cases when the specification of a composite service is provided as a set of functional requirements, possibly, augmented with quality requirements, we propose a technique to minimize this set with respect to the component under optimization. Application of the obtained results for more efficient candidate component services discovery and binding, alongside with extending the framework for more complex distributed modes of communications, are among the topics for the future work
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Stahley, Laura Margot. "Design exception in-service monitoring program development." Thesis, Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/50399.

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When project sites consist of substandard design elements according to standards set by the Federal Highway Administration (FHWA), design exceptions are implemented. The goal of this thesis is to analyze a sample set of 18 design exceptions taken from a total of 467 design exceptions approved in Georgia from 1995 – 2012. Crash data were obtained at the locations of each of these design exceptions three years before the let date and three years after the construction end date. To compensate for causal factors other than the design exception on the roadway, similar information from a range of control sites were also obtained. These control sites consisted of projects without design exceptions that occurred within the same time constraints as the design exception projects, were of the same work type, and were either located on the same route or within the same district. The potential safety impacts of the design exceptions were evaluated by comparing the before and after crash rates of projects before and after crash rates at these control sites Based on these data, no statistically significant relationship between the existence of a design exception and crash rates was identified. The sample set in this study was too small and the number of crashes found at both projects with design exceptions and control sites without design exceptions was too low to perform a significant Empirical Bayesian (EB) analysis. When additional data is available, an EB before and after analysis is recommended to compensate for any potential regression to the mean bias.
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Puchchkayala, Anil. "Wearable and mobile computing support for field service engineers." Thesis, Mittuniversitetet, Avdelningen för elektronikkonstruktion, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-21506.

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Due to the rapid development in electronics and radio communication systems, modern technologies are implemented to improve the safety and security of workplaces in order to save field service engineers lives and their health. In this thesis, an automated safety suit was implemented with integrated sensors for monitoring the safety of field service engineers. The basic idea of the prototype is to ensure safety for the field service engineers who are working in adverse environmental conditions. This safety suit includes embedded devices which can communicate with mobile devices and by means of that provides aid for the people working in several fields such as confined spaces, high altitudes etc. In this prototype, a different type of sensors are proposed for monitoring environmental and health conditions like temperature, CO gas levels, relative humidity, body temperature and heartbeat. A mobile application is proposed to monitor and control the automated safety suit, which also identifies the environmental changes and provide prompt alerts to the user. Keeping the usage of automated safety suit in mind, the system is designed in a user friendly manner and all the key elements are considered and implemented accordingly for the requirements of service engineers who are working in confined spaces and hazardous places.
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Books on the topic "Safety service"

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Werntz, Pamela. Public safety services: Alternative service delivery choices. Washington, D.C: ICMA, 1999.

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United States Postal Service. Employee Relations Dept, ed. Safety talks. Washington, DC: The Department, 1986.

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Canadian Centre For Occupational Health and Safety. and Industrial Accident Prevention Association (Ont.), eds. Food service workers safety guide. Hamilton, Ont: Canadian Centre for Occupational Health and Safety, 1996.

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Moulder, Evelina R. Public safety: Service delivery choices. Washington, D. C: ICMA, 1995.

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Torp, Jeffrey. Bank safety and soundness regulatory service. Austin, Tex: Sheshunoff, 2005.

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Police, Lothian and Borders, ed. Safety message & free bus service information. {S.l.}: {s.n.}, 1999.

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United States. National Transportation Safety Board. Commuter airline safety: Safety study. Washington, D.C: National Transportation Safety Board, 1994.

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Guard, United States Coast. Food service sanitation manual: Food service training, sanitiation and safety. Washington, DC (2100 Second St., SW, Washington 20593-0001): U.S. Dept. of Transportation, U.S. Coast Guard, 1993.

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United States. Occupational Safety and Health Administration. The OSHA consultation service. [Washington, D.C.?]: U.S. Dept. of Labor, Occupational Safety and Health Administration, 1987.

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United States. General Accounting Office. Office of Special Investigations. Allegations concerning customs flight safety. Washington, D.C: The Office, 1996.

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Book chapters on the topic "Safety service"

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Jiang, Changyun, Qun Lian Hong, and Ling Qiu. "Service Industry Safety." In China's White-Collar Wave, 187–206. Singapore: Springer Singapore, 2019. http://dx.doi.org/10.1007/978-981-32-9483-7_8.

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Hajian, Majid. "Safety Service Worker." In Progressive Web Apps with Angular, 283–88. Berkeley, CA: Apress, 2019. http://dx.doi.org/10.1007/978-1-4842-4448-7_11.

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Hayter, Roy. "Safety and security." In Food and Drink Service, 13–16. London: Macmillan Education UK, 1993. http://dx.doi.org/10.1007/978-1-349-80473-3_3.

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Puckett, Ruby P. "Institutional Food Service Operations." In Food Safety Handbook, 523–47. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2005. http://dx.doi.org/10.1002/047172159x.ch27.

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Maguire, Brian J. "Emergency Medical Service Occupational Safety." In Human Factors and Ergonomics of Prehospital Emergency Care, 221–32. Boca Raton, FL : Routledge/CRC Press, 2017.: CRC Press, 2017. http://dx.doi.org/10.1201/9781315280172-15.

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Boucetta, Zakaria, Abdelaziz El Fazziki, and Mohamed El adnani. "Crowdsensing Based Citizen’s Safety Service." In Innovations in Smart Cities Applications Edition 2, 1014–27. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-11196-0_82.

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Pandya, Jayshree. "Global Service Industry." In Topics in Safety, Risk, Reliability and Quality, 299–304. Dordrecht: Springer Netherlands, 2012. http://dx.doi.org/10.1007/978-94-007-1260-7_32.

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Woodland, Colin. "Operational Health and Safety." In Improving Productivity and Service in Depot Businesses, 171–80. New York: Productivity Press, 2022. http://dx.doi.org/10.4324/9781003323822-10.

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Messnarz, Richard, Ivan Sokic, Stephan Habel, Frank König, and Ovi Bachmann. "Extending Automotive SPICE to Cover Functional Safety Requirements and a Safety Architecture." In Systems, Software and Service Process Improvement, 298–307. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-22206-1_27.

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Foster, Howard, and George Spanoudakis. "Taming the Cloud: Safety, Certification and Compliance for Software Services." In Service-Oriented Computing, 3–8. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-31875-7_2.

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Conference papers on the topic "Safety service"

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VIRK, GURVINDER SINGH, and SEUNGBIN MOON. "SAFETY FOR EMERGING SERVICE ROBOTS." In Proceedings of the 14th International Conference on Climbing and Walking Robots and the Support Technologies for Mobile Machines. WORLD SCIENTIFIC, 2011. http://dx.doi.org/10.1142/9789814374286_0112.

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Cheung, William. "Service Excellence: Road Tunnel Safety." In Ninth Asia Pacific Transportation Development Conference. Reston, VA: American Society of Civil Engineers, 2012. http://dx.doi.org/10.1061/9780784412299.0014.

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Taylor, Jennifer, Andrea Davis, and Lauren Shepler. "PA 01-8-0567 Serving the united states fire service with safety culture data: dissemination of results." In Safety 2018 abstracts. BMJ Publishing Group Ltd, 2018. http://dx.doi.org/10.1136/injuryprevention-2018-safety.11.

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Zeng, Fuping, Minyan Lu, and Deming Zhong. "Software Safety Certification Framework Based on Safety Case." In 2012 International Conference on Computer Science and Service System (CSSS). IEEE, 2012. http://dx.doi.org/10.1109/csss.2012.147.

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JinLiang Zhang, ZhengTao Xiang, YuFeng Che, YaBo Dong, and Yan Wang. "Design of personalized traffic safety information push system." In 2017 14th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2017. http://dx.doi.org/10.1109/icsssm.2017.7996220.

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Rachford, Joe. "Electrical Safety – A Community Service Project." In 2018 IEEE IAS Electrical Safety Workshop (ESW). IEEE, 2018. http://dx.doi.org/10.1109/esw.2018.8727871.

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Huang Yijun and Wang Jingjing. "Study on safety stock control based on System Dynamics." In 2014 11th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2014. http://dx.doi.org/10.1109/icsssm.2014.6874069.

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Bergeron, Ronald. "Service contractor realities - minimizing risk." In 2011 IEEE IAS Electrical Safety Workshop (ESW). IEEE, 2011. http://dx.doi.org/10.1109/esw.2011.6164714.

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Pettit, Joel, and Jose Chapa. "Service Entrance Disconnect Near Miss." In 2018 IEEE IAS Electrical Safety Workshop (ESW). IEEE, 2018. http://dx.doi.org/10.1109/esw.2018.8727867.

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Slotsvik, Tone, Kenneth Pettersen Gould, and Lillian Katarina Stene. "Public Procurement of Critical Services -- Effects of Service Transfer on Organizational Reliability." In Proceedings of the 31st European Safety and Reliability Conference. Singapore: Research Publishing Services, 2021. http://dx.doi.org/10.3850/978-981-18-2016-8_617-cd.

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Reports on the topic "Safety service"

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Martinez, Israel L. Safety Case for Service Contracts. Office of Scientific and Technical Information (OSTI), July 2014. http://dx.doi.org/10.2172/1171451.

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Lane, Vanessa R., Ken Cordell, Stanley J. Zarnoch, Gary T. Green, Neelam Poudyal, and Susan Fox. The Forest Service Safety Survey: results from an employee-wide safety attitude survey. Asheville, NC: U.S. Department of Agriculture, Forest Service, Southern Research Station, 2014. http://dx.doi.org/10.2737/srs-gtr-191.

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Lane, Vanessa R., Ken Cordell, Stanley J. Zarnoch, Gary T. Green, Neelam Poudyal, and Susan Fox. The Forest Service Safety Survey: results from an employee-wide safety attitude survey. Asheville, NC: U.S. Department of Agriculture, Forest Service, Southern Research Station, 2014. http://dx.doi.org/10.2737/srs-gtr-191.

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Hoskins, Clyde B. DoD Veterinary Service Activity Role in DoD Food Safety. Fort Belvoir, VA: Defense Technical Information Center, January 1998. http://dx.doi.org/10.21236/ada341461.

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Fullwood, R. R., R. E. Hall, G. Martinez-Guridi, S. Uryasev, and S. G. Sampath. Relating aviation service difficulty reports to accident data for safety trend prediction. Office of Scientific and Technical Information (OSTI), October 1996. http://dx.doi.org/10.2172/379088.

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Stakes, Keith, and Joseph Willi. Study of the Fire Service Training Environment: Safety, Fidelity, and Exposure -- Acquired Structures. UL Firefighter Safety Research Institute, March 2019. http://dx.doi.org/10.54206/102376/ceci9490.

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Previous FSRI led research projects have focused on examining the fire environment with regards to current building construction methods, synthetic fuel loading, and best-practices in firefighting strategies and tactics. More than 50 experiments have been previously conducted utilizing furniture to produce vent-limited fire conditions, replicating the residential fire environment, and studying the methods of horizontal ventilation, vertical ventilation, and positive pressure attack. Tactical considerations generated from the research are intended to provide fire departments with information to evaluate their standard operating procedures and make improvements, if necessary, to increase the safety and effectiveness of firefighting crews. Unfortunately, there still exists a long standing disconnect between live-fire training and the fireground as evident by continued line of duty injury and death investigations that point directly to a lack of realistic yet safe training, which highlights a continued misunderstanding of fire dynamics within structures. The main objective of the Study of the Fire Service Training Environment: Safety, Fidelity, and Exposure is to evaluate training methods and fuel packages in several different structures commonly used across the fire service to provide and highlight considerations to increase both safety and fidelity. This report is focused on the evaluation of live-fire training in acquired structures. A full scale structure was constructed using a similar floor plan as in the research projects for horizontal ventilation, vertical ventilation, and positive pressure attack to provide a comparison between the modern fire environment and the training ground. The structure was instrumented which allowed for the quantification of fire behavior, the impact of various ventilation tactics, and provided the ability to directly compare these experiments with the previous research. Twelve full scale fire experiments were conducted within the test structure using two common training fuel packages: 1) pallets, and 2) pallets and oriented strand board (OSB). To compare the training fuels to modern furnishings, the experiments conducted were designed to replicate both fire and ventilation location as well as event timing to the previous research. Horizontal ventilation, vertical ventilation, and positive pressure attack methods were tested, examining the proximity of the vent location to the fire (near vs. far). Each ventilation configuration in this series was tested twice with one of the two training fuel loads. The quantification of the differences between modern furnishings and wood-based training fuel loads and the impact of different ventilation tactics is documented through a detailed comparison to the tactical fireground considerations from the previous research studies. The experiments were compared to identify how the type of fuel used in acquired structures impacts the safety and fidelity of live-fire training. The comparisons in this report characterized initial fire growth, the propensity for the fire to become ventilation limited, the fires response to ventilation, and peak thermal exposure to students and instructors. Comparisons examined components of both functional and physical fidelity. Video footage was used to assess the visual cues, a component of the fire environment that is often difficult to replicate in training due to fuel load restrictions. The thermal environment within the structure was compared between fuel packages with regards to the potential tenability for both students and instructors.
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Backstrom, Robert, and David Dini. Firefighter Safety and Photovoltaic Systems Summary. UL Firefighter Safety Research Institute, November 2011. http://dx.doi.org/10.54206/102376/kylj9621.

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Under the United States Department of Homeland Security (DHS) Assistance to Firefighter Grant Fire Prevention and Safety Research Program, Underwriters Laboratories examined fire service concerns of photovoltaic (PV) systems. These concerns include firefighter vulnerability to electrical and casualty hazards when mitigating a fire involving photovoltaic (PV) modules systems. The need for this project is significant acknowledging the increasing use of photovoltaic systems, growing at a rate of 30% annually. As a result of greater utilization, traditional firefighter tactics for suppression, ventilation and overhaul have been complicated, leaving firefighters vulnerable to potentially unrecognized exposure. Though the electrical and fire hazards associated with electrical generation and distribution systems is well known, PV systems present unique safety considerations. A very limited body of knowledge and insufficient data exists to understand the risks to the extent that the fire service has been unable to develop safety solutions and respond in a safe manner. This fire research project developed the empirical data that is needed to quantify the hazards associated with PV installations. This data provides the foundation to modify current or develop new firefighting practices to reduce firefighter death and injury. A functioning PV array was constructed at Underwriters Laboratories in Northbrook, IL to serve as a test fixture. The main test array consisted of 26 PV framed modules rated 230 W each (5980 W total rated power). Multiple experiments were conducted to investigate the efficacy of power isolation techniques and the potential hazard from contact of typical firefighter tools with live electrical PV components. Existing fire test fixtures located at the Delaware County Emergency Services Training Center were modified to construct full scale representations of roof mounted PV systems. PV arrays were mounted above Class A roofs supported by wood trusses. Two series of experiments were conducted. The first series represented a room of content fire, extending into the attic space, breaching the roof and resulting in structural collapse. Three PV technologies were subjected to this fire condition – rack mounted metal framed, glass on polymer modules, building integrated PV shingles, and a flexible laminate attached to a standing metal seam roof. A second series of experiments was conducted on the metal frame technology. These experiments represented two fire scenarios, a room of content fire venting from a window and the ignition of debris accumulation under the array. The results of these experiments provide a technical basis for the fire service to examine their equipment, tactics, standard operating procedures and training content. Several tactical considerations were developed utilizing the data from the experiments to provide specific examples of potential electrical shock hazard from PV installations during and after a fire event.
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Backstrom, Robert, and David Backstrom. Firefighter Safety and Photovoltaic Installations Research Project. UL Firefighter Safety Research Institute, November 2011. http://dx.doi.org/10.54206/102376/viyv4379.

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Under the United States Department of Homeland Security (DHS) Assistance to Firefighter Grant Fire Prevention and Safety Research Program, Underwriters Laboratories examined fire service concerns of photovoltaic (PV) systems. These concerns include firefighter vulnerability to electrical and casualty hazards when mitigating a fire involving photovoltaic (PV) modules systems. The need for this project is significant acknowledging the increasing use of photovoltaic systems, growing at a rate of 30% annually. As a result of greater utilization, traditional firefighter tactics for suppression, ventilation and overhaul have been complicated, leaving firefighters vulnerable to potentially unrecognized exposure. Though the electrical and fire hazards associated with electrical generation and distribution systems is well known, PV systems present unique safety considerations. A very limited body of knowledge and insufficient data exists to understand the risks to the extent that the fire service has been unable to develop safety solutions and respond in a safe manner. This fire research project developed the empirical data that is needed to quantify the hazards associated with PV installations. This data provides the foundation to modify current or develop new firefighting practices to reduce firefighter death and injury. A functioning PV array was constructed at Underwriters Laboratories in Northbrook, IL to serve as a test fixture. The main test array consisted of 26 PV framed modules rated 230 W each (5980 W total rated power). Multiple experiments were conducted to investigate the efficacy of power isolation techniques and the potential hazard from contact of typical firefighter tools with live electrical PV components. Existing fire test fixtures located at the Delaware County Emergency Services Training Center were modified to construct full scale representations of roof mounted PV systems. PV arrays were mounted above Class A roofs supported by wood trusses. Two series of experiments were conducted. The first series represented a room of content fire, extending into the attic space, breaching the roof and resulting in structural collapse. Three PV technologies were subjected to this fire condition – rack mounted metal framed, glass on polymer modules, building integrated PV shingles, and a flexible laminate attached to a standing metal seam roof. A second series of experiments was conducted on the metal frame technology. These experiments represented two fire scenarios, a room of content fire venting from a window and the ignition of debris accumulation under the array. The results of these experiments provide a technical basis for the fire service to examine their equipment, tactics, standard operating procedures and training content. Several tactical considerations were developed utilizing the data from the experiments to provide specific examples of potential electrical shock hazard from PV installations during and after a fire event.
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Regan, Jack, and Robin Zevotek. Study of the Fire Service Training Environment: Safety and Fidelity in Concrete Live Fire Training Buildings. UL Firefighter Safety Research Institute, July 2018. http://dx.doi.org/10.54206/102376/wxtw8877.

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The goal of fire service training is to prepare students for the conditions and challenges that they face on the fireground. Among the challenges that firefighters routinely face on the fireground are ventilation-controlled fires. The hazard of these fires has been highlighted by several line-of-duty deaths and injuries in which a failure to understand the fire dynamics produced by these fires has been a contributing factor. The synthetic fuels that commonly fill contemporary homes tend to result in ventilation-controlled conditions. While synthetic fuels are common on the residential fireground, the fuels that firefighters use for fire training are more often representative of natural, wood-based fuels. In order to better understand the fire dynamics of these training fires, a series of experiments was conducted in a concrete live fire training building in an effort to evaluate the fidelity and safety of two training fuels, pallets and OSB, and compare the fire dynamics created by these fuels to those created by a fuel load representative of a living room set with furniture items with a synthetic components. Additionally, the effects of the concrete live fire training building on the fire dynamics were examined. The two training fuel loads were composed of wooden pallets and straw, and pallets, straw, and oriented strand board (OSB). The results indicated that the high leakage area of the concrete live fire training building relative to the fuel load prevented the training fuel packages from becoming ventilation-controlled and prevented the furniture package from entering a state of oxygen-depleted decay. The furniture experiments progressed to flashover once ventilation was provided. Under the conditions tested, the wood based fuels, combined with the construction features of this concrete live fire training building, limited the ability to teach ventilation-controlled fire behavior and the associated firefighting techniques. Additionally, it was shown that the potential for thermal injury to firefighters participating in a training evolution existed well below thresholds where firefighter PPE would be damaged.
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DeRobertis, Michelle, Christopher E. Ferrell, Richard W. Lee, and David Moore. City Best Practices to Improve Transit Operations and Safety. Mineta Transportation Institute, April 2021. http://dx.doi.org/10.31979/mti.2021.1951.

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Public, fixed-route transit services most commonly operate on public streets. In addition, transit passengers must use sidewalks to access transit stops and stations. However, streets and sidewalks are under the jurisdiction of municipalities, not transit agencies. Various municipal policies, practices, and decisions affect transit operations, rider convenience, and passenger safety. Thus, these government entities have an important influence over the quality, safety, and convenience of transit services in their jurisdictions. This research identified municipal policies and practices that affect public transport providers’ ability to deliver transit services. They were found from a comprehensive literature review, interviews and discussions with five local transit agencies in the U.S., five public transportation experts and staff from five California cities. The city policies and practices identified fall into the following five categories: Infrastructure for buses, including bus lanes, signal treatments, curbside access; Infrastructure for pedestrians walking and bicycling to, and waiting at, transit stops and stations; Internal transportation planning policies and practices; Land development review policies; Regional and metropolitan planning organization (MPO) issues. The understanding, acknowledgment, and implementation of policies and practices identified in this report can help municipalities proactively work with local transit providers to more efficiently and effectively operate transit service and improve passenger comfort and safety on city streets.
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