Academic literature on the topic 'Retail kiosk'

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Journal articles on the topic "Retail kiosk"

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Lee, Hyun-Joo. "Consumer-to-store employee and consumer-to-self-service technology (SST) interactions in a retail setting." International Journal of Retail & Distribution Management 43, no. 8 (August 10, 2015): 676–92. http://dx.doi.org/10.1108/ijrdm-04-2014-0049.

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Purpose – The purpose of this paper is to understand the underlying mechanism of how consumer-to-store employee and consumer-to-self-service technology (SST) interaction qualities contribute to consumer retail patronage. Design/methodology/approach – A total of 300 surveys for each type of in-store kiosk were used for the data analysis. The proposed model was analysed using structural equation modelling. Findings – This study suggests a direct link from SST usage frequency to perception of SST service quality. Also, retail patronage intentions were positively influenced by both interpersonal service quality and SST service quality, and SST usage intentions were positively affected by retail patronage intentions. Lastly, three causal links were shown to be dissimilar between the two types of in-store kiosk: interpersonal service quality-retail patronage intentions, SST service quality-retail patronage intentions, and SST service quality-SST usage intentions. The remaining links were similar for both types of in-store kiosks. Originality/value – Previous empirical work on this topic has mostly been limited to investigations of service quality of either a human- or a technology-based service option. In contrast, the current study incorporates both interpersonal service quality and SST service quality as critical factors affecting retail patronage intentions and thus provides an important opportunity to advance the understanding of consumer-to-store employee and consumer-to-SST interaction qualities and their contribution to consumer retail patronage.
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Colquhoun, Liam, and Matthew Holmes-Dallimore. "Kiosk DNA: Modes of Vernacular Street Retail." International Journal of Design in Society 13, no. 1 (2019): 1–20. http://dx.doi.org/10.18848/2325-1328/cgp/v13i01/1-20.

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Axenov, K. E. "Transformation of urban spatiotemporal systems, by the example of retail impact to large hosing estate areas of Leningrad—St. Petersburg, 1989—2016." Известия Русского географического общества 151, no. 1 (February 26, 2019): 29–44. http://dx.doi.org/10.31857/s0869-6071151129-44.

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Using the example of retail development in the former socialist large housing estate areas of Leningrad—St. Petersburg in 1989—2016 the paper outlines and provides evidence for 3 principles of the spatiotemporal systems (STS) development under urban transformation: principle of essence changing during transformation of a STS; principle of joined-up nature of spatial, temporal and essence-based parameters of urban STS (USTS); possibility of mismatch of spatial, temporal and substantive hierarchies of transformational USTSs. Paper describes 6 stages of spatial development of retail during the studied period and corresponding spatial forms and peculiarities of retail STS spatial development: early transformation; first stage of administrative reform; pavilions and market places; specific transformational forms displacement; domination of large stationary trade forms; convenience shops stage. Corresponding spatial forms and specificities of retail STSs organization in former socialist large housing estate areas are characterized as well: kiosks and stand-alone-sellers agglomerations near metro stations and public transport stops; kiosks and pavilions agglomerations near metro stations plus market places; retail tents and other mobile trade forms near metro stations plus new market places; large shopping centers, stationary market places plus kiosk chains; hypermarkets, chained stationary shops, temporary agglomerations of mobile facilities near metro stations; convenience shops and illegal kiosks. Specific methodology of complex STSs research was developed and tested.
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Astuti, Putu Ayu Swandewi, Ni Made Dian Kurniasari, Ketut Hari Mulyawan, Susy K. Sebayang, and Becky Freeman. "From glass boxes to social media engagement: an audit of tobacco retail marketing in Indonesia." Tobacco Control 28, e2 (May 30, 2019): e133-e140. http://dx.doi.org/10.1136/tobaccocontrol-2018-054833.

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ObjectiveTo assess tobacco promotion intensity, retailer behaviours and tobacco company efforts to link retailer marketing to online channels.MethodsWe completed an audit of tobacco advertisements and promotions at 1000 randomly selected cigarette retailers in Denpasar, Bali, Indonesia that included an observation checklist, digital photos and structured interviews with retailers. We then calculated the tobacco promotion index for each retailer and made comparisons based on store types. Next, we conducted a photo analysis from 100 randomly selected retailers to explore links to online channels and other promotional cues to engage young people.ResultsMini-markets have both the highest total number of promotions and the highest indoor promotion index with a mean score of 5.1 and 3.7, respectively. Kiosks have the highest outdoor promotion index with a mean score of 1.6. Most of the retailers (98.9%) displayed cigarettes, more than half of kiosk retailers (54.8%) and mini-market retailers (56.3%) admitted selling cigarettes to young people, and 74% of kiosk retailers sell single stick cigarettes. We found links to online marketing, including two hashtags and a company website. Promotional materials also included youth-focused content such as English taglines, new products and small packs.ConclusionTobacco companies in Indonesia have strategically differentiated their advertisements based on retailer type and have bridged conventional retailer marketing to online channels. Reforming Indonesian tobacco laws to include bans on single sticks and small pack sales, point-of-sale advertising, including displays, and enforcement of laws on sales to minors is urgently required.
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KWAK, Young-Arm, and Young-Sang CHO. "Kiosk with any issues in retail store in South Korea." KODISA International Conference on Business and Economics (KODISA.ICBE) 2019, no. 7 (July 8, 2019): 299–302. http://dx.doi.org/10.35646/kodisa.icbe.2019.7.5.299.

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Sunthonovard, Niphawan, and Nopadon Sahachaisaeree. "Seasonal Retail Franchise Identity and Its Spatial Functional Design: A Case Study on Ang-Kee's Snack Kiosk." Procedia - Social and Behavioral Sciences 36 (2012): 540–44. http://dx.doi.org/10.1016/j.sbspro.2012.03.059.

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Diallo, Mbaye Fall, and Isabelle Collin-Lachaud. "Impact of Hedonic Evaluation of Technological Innovations on Revisit Intention in a Store Digitalization Context." International Journal of Technology and Human Interaction 15, no. 4 (October 2019): 38–53. http://dx.doi.org/10.4018/ijthi.2019100104.

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The objective of this research is to investigate how hedonic evaluation of technological innovation affects directly store revisit intention and indirectly through the mediation of customer satisfaction and shopping experience. 257 real customers assessed the introduction of four innovative tools (automatic check-out, Internet kiosk, Smartphone and self-scanning) in supermarkets. Structural equation modeling results show that customer hedonic evaluation of technological innovation affects positively store revisit intention. However, while technology pleasantness influences it significantly technology interactivity does not. Furthermore, the authors establish significant mediation effects of customer overall satisfaction and shopping experience on the relationship investigated. FIMIX-PLS segmentation identifies two specific groups (low versus high hedonic technology seekers). This research stresses retail companies to focus on hedonic aspects of innovative technologies and to invest in personnel and accompanying measures that enable a smooth use of technological innovations.
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Keeling, Kathy, Peter McGoldrick, and Linda Macaulay. "Electronic Kiosks in Retail Service Delivery." Journal of Marketing Channels 14, no. 1-2 (December 2006): 49–76. http://dx.doi.org/10.1300/j049v14n01_04.

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Krishen, Anjala S., My˜ Bui, and Paula C. Peter. "Retail kiosks: how regret and variety influence consumption." International Journal of Retail & Distribution Management 38, no. 3 (March 16, 2010): 173–89. http://dx.doi.org/10.1108/09590551011027113.

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de Moerloose, Chantal, Michael Antioco, Adam Lindgreen, and Roger Palmer. "Information kiosks: the case of the Belgian retail sector." International Journal of Retail & Distribution Management 33, no. 6 (June 2005): 472–90. http://dx.doi.org/10.1108/09590550510603651.

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Dissertations / Theses on the topic "Retail kiosk"

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Sychrová, Kateřina. "Design informačního a prodejního kiosku." Master's thesis, Vysoké učení technické v Brně. Fakulta strojního inženýrství, 2021. http://www.nusl.cz/ntk/nusl-444990.

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The theme of the thesis is the design of an information/retail kiosk for cultural and sports events taking place in a city environment. The work also includes the analysis of current products focusing both on their benefits and shortcomings. The final concept focuses mostly on easy transport of the kiosk, providing of all necessary services for visitors, and the use of audiovisual technologies for providing the required information.
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Vincens, Daniel. "Návrh na zlepšení skladového hospodářství ve společnosti ICE invest spol.s r.o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2014. http://www.nusl.cz/ntk/nusl-224644.

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This thesis presents an evaluation of the proposals and optimizing inventory management at ICE invest spol. s r.o. The theoretical part defines basic concepts regarding this issue, their classification and types of inventory control methods. It also describes the impact of each solution on the costs associated with them. The practical part analyzes the current state of inventory management in the company is also interested in the process of procuring, storing supplies and distribute them to individual branches. The aim of this analysis is to identify weaknesses and fix them with the best solutions that will lead to improvements in inventory management company.
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Venter, Elize. "Re:fresh* : refreshment and retail strategy for Gautrain stations." Diss., 2009. http://hdl.handle.net/2263/30274.

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The focus of this study is the provision of refreshment, retail and supporting facilities at Gautrain stations. This forms part of an overarching strategy called for the deployment of refreshment, retail and supporting facilities at stations. For the purposes of this thesis, the concept of refreshment focuses on the aspects of bodily / physiological and mental refreshment, whether this be through sale of beverages and snacks or distribution and availability of information, news and mental stimulation through design. The strategy is explored in more detail through the design of a multifunctional kiosk for medium term deployment at any of the Gautrain stations. The Hatfield Gautrain station building interior forms the backdrop of an the in depth design and technical development of the intervention. Important factors in this scheme is the identifying of the most popular refreshment and ancillary facilities at other similar train stations as well as the integration of such facilities into the existing Gautrain system identity. The design approach is formulated on the three levels of scale and revolves around the creation of places and the railway station as public meeting place; tectonic expression and various factors relating to cost and sustainability. The aim is to contribute to the understanding of user needs in terms of refreshment, retail and ancillary behaviours (e.g. access to info) at transport interchanges. The thesis contributes to the general field of the environment and cultural landscapes as applicable to the discipline of interior architecture.
Dissertation (MInt(Prof))--University of Pretoria, 2010.
Architecture
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Lopes, João Pedro Henriques Guerra e. Ova. "Caffeine: Mobile kiosk for coffee and coffee derivatives." Master's thesis, 2019. http://hdl.handle.net/10071/19407.

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Coffee culture is ingrained in the roots of people, culture and history of Portugal. Considered one of the most traded and consumed products on every continent, coffee is embedded in the routine of Portuguese being considered as a social act, typically carried out outside home. But the landscape of coffee retail in Portugal is changing. The new ways of life, the modernization of the Portuguese society and the increase in tourism mark a new social dynamic. With this, also HORECA evolves, creating stores with new formats which respond to different needs and desires. Furthermore, the handcrafted process of serving coffee and the experience associated with it has been growing as a trend, what provides a great challenge for brands. The project below studies the proposal of launching a mobile kiosk in particularly busy areas within the city of Lisbon that will offer consumers coffee and coffee derivatives in a "take-away" style. Overall, this paper presents an analysis to the coffee landscape in the country that sets the basis for the development of a new concept, brand and business that focus on simplifying consumer’s lives by offering a good product and service, in a potentially growing green economy. This project is part of the Masters in Marketing and conveys the creation of a Business Plan. This plan should serve as a guide to the implementation of this venture.
A cultura do café está enraizada nas pessoas, na cultura e na história de Portugal. Considerado um dos produtos mais comercializados e consumidos em todos os continentes, o café está inserido na rotina dos portugueses, sendo considerado como um ato/evento/atividade/ritual social, tipicamente realizado fora de casa. Mas o panorama do mercado de retalho de café em Portugal está a mudar. As novas formas de vida, a modernização da sociedade portuguesa e o aumento do turismo marcam uma nova dinâmica social. Com isto, também o HORECA evolui, criando lojas com novos formatos que respondem a diferentes necessidades e expectativas desejos dos consumidores. Além disso, o processo artesanal de servir café e a experiência que lhe está associada tem vindo a crescer enquanto tendência, o que representa um desafio para as marcas. O projeto abaixo estuda a proposta de lançamento de um quiosque móvel em zonas particularmente movimentadas da cidade de Lisboa que irá oferecer aos consumidores café e respetivos derivados em estilo "take-away". Assim, este plano apresenta uma análise ao panorama do mercado do café que estabelece as bases para o desenvolvimento de um novo conceito, marca e negócio que visa simplificar a vida do consumidor, oferecendo um produto e serviço de elevada qualidade, aliada ao desenvolvimento de uma economia verde, em crescente. Este projeto faz parte do Mestrado em Marketing e configura a criação de um Plano de Negócios, que deverá servir como base para a implementação deste projeto.
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Ku, Wen-Ching, and 古文清. "Relational performance of retailer on ticketing service - Example of business participating in Multi Media Kiosk." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/k23h78.

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碩士
國立中興大學
高階經理人碩士在職專班
101
Led by the information technology industry, applications of self-service system are developing rapidly. Retail channels have entered the digital service era of Multi Media Kiosk (MMK). Businesses are able to take advantages of these user-friendly MMK equipment and retail channels’ widespread retailing points. Service counters are extended quickly. Setup cost and risk for new service stations are reduced. Therefore, retail channels and MMK can be the essential business partners to businesses nowadays. Since retail channels started providing MMK service, the number of partnering businesses has been growing rapidly. In order to maintain existing businesses and foster long-term business relationships, the importance of “relationship investing” is significant. This research is based on B2B and focuses on ticketing agents that have used MMK in both retail channel A and retail channel B. In this research, the important aspects of major relationship investment in ticketing agents, the effect of different satisfaction levels, as well as segmenting the market by different satisfaction levels of relationship investment will be discussed. The finding of this research is that ticketing agents emphasize the most on 5 aspects in relationship investment: benefit of customization, cost of communication, quality of system, supporting service and service commitment. When the relationship investment meets or exceeds the ticketing agent’s expectations, the cooperation connection between ticketing agent and retail channel is strengthened. In contrast, the ticketing agent’s overall satisfaction level is not necessary higher when the retail channel has more inputs in relationship investment. Furthermore, retail channel A clearly scores a higher overall satisfaction level when ticketing agents have higher satisfaction levels in the “benefit of customization” and “supporting service”. It is concluded that retail channel A can enhance the management in these 2 aspects to further its competitive advantages against retail channel B. In terms of relationship investment, the core objective of retail channels is to enhance business long-term relationships. Retail channels should have a suitable allocate of their resources to manage business in different segments. Different value services are designed for different types of businesses in order to satisfy customer demands, hence a higher level of satisfaction. Besides, in order to understand differences in satisfaction levels between retail channel A and retail channel B in various aspects, 4 groups are identified using group analysis. Each group’s business types are then analyzed and categorized. It is expected that this research results will provide references to managers in retail channels for business market selection and management in the future.
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Books on the topic "Retail kiosk"

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Jan, Kingaard, and Entrepreneur Press, eds. Start your own retail business and more: Specialty food shop, gift shop, clothing store, kiosk. 3rd ed. [Irvine, Calif.]: Entrepreneur Press, 2011.

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McDougall, J. S. Start your own arts and crafts business: Retail, carts and kiosks, craft shows, street fairs. 2nd ed. [Irvine, Calf.?]: Entrepreneur Press, 2007.

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Norins, Patricia. Ultimate Guide to Specialty Retail: How to Start a Cart, Kiosk or Store. Pinnacle Publishing Group Inc., 2002.

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Jan, Kingaard, and Entrepreneur Media Inc, eds. Start your own retail business and more: Brick-and-mortar, online, mail order, kiosk. 2015.

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The Power of Visual Presentation: Retail Stores/Kiosks/Exhibits/Environmental Design. Watson-Guptill Publications, 2001.

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Press, Entrepreneur. Start Your Own Arts and Crafts Business: Retail, Carts and Kiosks, Craft Shows, Street Fairs (Startup Series). 2nd ed. Entrepreneur Press, 2007.

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Conference papers on the topic "Retail kiosk"

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Oliveira, Jose, Antonio Miguel Rosado da Cruz, and Pedro Miguel Faria. "Zeroconf Network Retail Kiosk for Fish Products Traceability." In 2020 15th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 2020. http://dx.doi.org/10.23919/cisti49556.2020.9141069.

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