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Journal articles on the topic 'Reputation'
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Marinovic, Iván, and Martin Szydlowski. "Monitor Reputation and Transparency." American Economic Journal: Microeconomics 15, no. 4 (November 1, 2023): 1–67. http://dx.doi.org/10.1257/mic.20220006.
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We study the disclosure policy of a regulator overseeing a monitor with reputation concerns. The monitor faces a manager, who chooses how much to manipulate based on the monitor’s reputation. Reputational incentives are strongest for intermediate reputations. Instead of providing transparency, the regulator’s disclosure policy aims to keep the monitor’s reputation intermediate, even at the cost of diminished incentives. Beneficial schemes feature random delay or noisy information. Schemes that feature verifiable disclosure destroy reputational incentives. The regulator discloses more aggressively when she has better enforcement tools. (JEL D82, D83, G21, G28, G38, M42)
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Rosamond, Emily. "From Reputation Capital to Reputation Warfare: Online Ratings, Trolling, and the Logic of Volatility." Theory, Culture & Society 37, no. 2 (September 19, 2019): 105–29. http://dx.doi.org/10.1177/0263276419872530.
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What are the consequences of the tendency for ubiquitous online reputation calculation to lead not to more precise expressions of reputation capital but, rather, to greater reputational instability? This article contrasts two conceptions of online reputation, which enact opposing attitudes about the relation between reputation and the calculable. According to an early online reputation paradigm – reputation capital – users strove to achieve high scores, performing the presumption that reputation could be incrementally accumulated and consistently measured within relatively stable spheres of value. Yet, ubiquitous calculation led not to more precise measurements of reputation, but rather to the increasing volatility of online reputation. Thus, a second online reputation paradigm – reputation warfare – has become increasingly prevalent, in which strategic actors indirectly capitalize on systemic volatility produced by reputation’s ubiquitous online calculation. Steve Bannon’s 2016 Trump campaign strategy, which mobilized trolls, exemplifies the indirect optimization of online reputation, placing an option on reputational volatility.
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Horn, Richard, and Ralf Wagner. "Advancing reputation measurement: evolving toward improved quantitative assessments." Marketing Intelligence & Planning 38, no. 2 (July 24, 2019): 181–94. http://dx.doi.org/10.1108/mip-10-2018-0448.
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Purpose The purpose of this paper is to provide evidence on the information-gathering deficits in contemporary reputation measurement that are rooted in sampling and to obtain supporting information from respondents from various stakeholder groups. Design/methodology/approach In regard to social emergence theory, the authors examine the common practice of aggregating reputational judgments from randomly sampled respondents without considering their knowledge domains. A stereotyping experiment conducted in three countries provides evidence that lower-level reputations might vary, whereas higher-level reputations resulting from the social emergence process do not vary. Findings The findings demonstrate that researchers should consider respondents’ heterogeneity in regard to reputation measurement. Stakeholder judgments divergent from their domains of expertise often add noise, instead of informative answers, to the reputational categories. Research limitations/implications The social emergence process, in addition to the roles of the stakeholders, their interaction structures and the timing of their communication, needs to be incorporated into an improved reputation measurement method. Practical implications Not all information from the same respondent should be considered when computing a final reputation score. Respondents’ heterogeneity is revealed to be fundamental for reputational assessments. Originality/value This study is original in its examination of the validity of reputation assessment being restricted to lower-level descriptions of the supervenience relation. Building upon the results of the experiment conducted in three national framings, this paper suggests ways to improve reputation measurement.
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Weisiger, Alex, and Keren Yarhi-Milo. "Revisiting Reputation: How Past Actions Matter in International Politics." International Organization 69, no. 2 (2015): 473–95. http://dx.doi.org/10.1017/s0020818314000393.
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AbstractPolicy-makers and political scientists have long believed that states must make policy with an eye to maintaining a good reputation, especially a good reputation for resolve. Recent work, however, has argued that reputations for resolve do not form, and hence that past actions do not influence observers' behavior in subsequent interactions. This conclusion is theoretically problematic and unsupported by the evidence offered by reputation critics. In particular, juxtaposing reputation for resolve to power and interests is misleading when past actions influence observers' beliefs about interests, while the common approach of looking at crisis decision making misses the impact of reputation on general deterrence. We thus derive hypotheses about conflict onset from both the arguments of reputation critics and the logic of more standard reputation arguments, which we put to statistical test. We find that past action is closely connected to subsequent dispute initiation and that the effects of reputation generalize beyond the immediate circumstances of the past dispute. Although reputation is not all-important, leaders are well advised to consider the reputational implications of policy decisions in international conflict.
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Zhao, Bo. "An Analytical Note: How the Internet Has Changed Our Personal Reputation." International Review of Information Ethics 19 (July 1, 2013): 39–46. http://dx.doi.org/10.29173/irie337.
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The internet and other new technologies have changed personal reputation fundamentally, as seen in many similar cases regarding online defamation and privacy invasion. These changes include: a) digital reputation becomes the prevailing form of personal reputation with new characteristics; b) traditional reputational networks have been updated to online networks; c) therefore the ways for individuals to establish, maintain and defend reputations are altered in the new environment; and d) many social functions traditionally played by personal reputation have been challenged by the development of digital reputation. This article tries to provide a brief analysis of such changes and sound the warning bell. We, as citizens of the new Database Nation, have to be fully aware of such changes in order to avoid potential harms while enjoying the benefits of the information age.
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Martin, Dick. "Corporate reputation: Reputational mythraking." Journal of Business Strategy 25, no. 6 (December 2004): 39–44. http://dx.doi.org/10.1108/02756660410569193.
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Chu, James, Guirong Li, Prashant Loyalka, Chengfang Liu, Leonardo Rosa, and Yanyan Li. "Stuck in Place? A Field Experiment on the Effects of Reputational Information on Student Evaluations." Social Forces 98, no. 4 (July 10, 2019): 1578–612. http://dx.doi.org/10.1093/sf/soz097.
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AbstractStudies suggest that students’ prior performance can shape subsequent teacher evaluations, but the magnitude of reputational effects and their implications for educational inequality remain unclear. Existing scholarship presents two major perspectives that exist in tension: do teachers primarily use reputational information as a temporary signal that is subsequently updated in response to actual student performance? Or do teachers primarily use reputational information as a filter that biases perception of subsequent evidence, thus crystallizing student reputations and keeping previously poor-performing students stuck in place? In a field experiment, we recruited a random sample of 832 junior high school teachers from the second-most populous province of China to grade a sequence of four essays written by the same student, and we randomly assign both the academic reputation of the student and the quality of the essays produced. We find that (1) reputational information influences how teachers grade, (2) teachers rely on negative information more heavily than positive information, and (3) negative reputations are crystallized by a single behavioral confirmation. These results suggest that students can escape their prior reputations, but to do so, they must contradict them immediately, with a single confirmation sufficient to crystallize a negative reputation.
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C. Wyld, David. "Image is Indeed Everything: An Analysis of How Americans View Leading Companies Today on the Seven Dimensions of Corporate Reputation." International Journal of Managing Public Sector Information and Communication Technologies 12, no. 3 (September 30, 2021): 23–44. http://dx.doi.org/10.5121/ijmpict.2021.12302.
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In today’s economy, a substantial part of the value of a consumer-facing company is tied-up in the value of its corporate image and its brand. As such, major companies today have both a great opportunity and a significant challenge at hand in managing their corporate reputations. In recent years, we have seen numerous instances of how the public perception of companies - and their brands - can be either positively or negatively impacted almost overnight by a wide range of events, social media, and more. As such, “reputational risk” is - and will continue to be - a significant managerial concern. In this study, we explore recent survey data on how the American public regards leading companies today in regard to their reputations. Using data from a major national consumer survey, we examine the seven dimensions of corporate reputation and assess how the public views the “best” and “worst” companies today on each reputational aspect. The article concludes with a look at the managerial implications of the present research and a look ahead to how further research could both deepen our understanding of consumer perceptions of corporate reputation and connect the reputation construct to actual corporate performance.
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Boon, Kristen. "Reputation and the Accountability Gap." AJIL Unbound 113 (2019): 233–37. http://dx.doi.org/10.1017/aju.2019.53.
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In her recent article on the reputation of international organizations (IOs), Kristina Daugirdas concludes that reputation's constraining effect has some serious shortcomings in the context of sexual exploitation and abuse (SEA). This essay extends those conclusions to recent mass torts cases against IOs. In particular, it argues that member states and IOs have independent and overlapping concerns that have contributed to devaluing the relevance of a “good reputation,” particularly when it comes to providing compensation for wrongful conduct. IOs, it seems, do not want to develop a reputation for deep pockets. Nonetheless, this essay also demonstrates that when compensation is not at issue, there are instances in which reputation matters to IOs. It concludes by discussing recent cases related to responsibility and organizational immunities and suggests that the trend of narrowing immunities may change the reputational calculus for IOs and member states significantly.
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Tribe, John. "Reputation, Reputation, Reputation." Journal of Hospitality Leisure Sport and Tourism 6, no. 2 (November 30, 2007): 1–2. http://dx.doi.org/10.3794/johlste.62.ed.
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Schanz, Kai-Uwe. "Reputation and Reputational Risk Management." Geneva Papers on Risk and Insurance - Issues and Practice 31, no. 3 (July 2006): 377–81. http://dx.doi.org/10.1057/palgrave.gpp.2510092.
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Yakushev, Aleksei Zh, Yulia S. Filina, Aleksandr S. Melnikov, and Ainura N. Aitymbetova. "CORPORATE REPUTATION SYSTEM." EKONOMIKA I UPRAVLENIE: PROBLEMY, RESHENIYA 11/3, no. 140 (2023): 11–28. http://dx.doi.org/10.36871/ek.up.p.r.2023.11.03.002.
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The problem of strengthening the company’s reputation capital is of interest to the heads of different organizations due to the non-stop increase in the degree of influence of the company’s intangible assets indicator. The purpose of the article is to develop recommendations for improving the system of reputational management and strengthening the company’s reputational capital. The object of the study is Metro Cash & Carry LLC, the subject is the company’s reputation capital system. Methods used: graphical, tabular, economic and analytical. The scientific novelty lies in the proposal of concrete steps to improve the company’s reputation management system. The reputational capital of foreign and Russian companies and reputational capital systems were analyzed using the example of a retail representative – Metro Cash & Carry LLC, existing problems were highlighted. Methods have been proposed and the level of its reputation capital has been determined. Proposals for the management of reputational capital of Metro Cash & Carry LLC are given. It was concluded that this company has one of the strongest reputational capital in the Russian retail market, but due to the dynamic reputation, the task is currently to maintain and strengthen the company’s reputational capital.
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Sundaram, Sasikumar S. "The Practices of Evaluating Entitlements: Rethinking “Reputation” in International Politics." International Studies Quarterly 64, no. 3 (June 24, 2020): 657–68. http://dx.doi.org/10.1093/isq/sqaa041.
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Abstract How do reputations work in international politics? The dominant frameworks in international relations scholarship argue that reputation is subservient to real interest or past actions do not influence observers’ behavior in anarchy, and inconsistent reputational beliefs are irrational among policymakers who have miscalculated their interests. These substantialist accounts are problematic in the light of taking political practices seriously. I argue that reputations work within communities of practice through a tripartite process involving actor's entitlement claims, audiences’ relational evaluation of such claims, and the actor's performance to secure entitlements in issue-specific interactions. I illustrate the analytical usefulness of this conceptualization against conventional accounts by studying Brazil's multiple reputational concerns in the issue area of humanitarian crises in the post–Cold War period. The framework offered in the article has a wider relevance for examining how reputations work across states, for example, in India and China, and in different issue areas by foregrounding normative appraisals of each other by community members in distinct reputational games. It also sets the stage for further examination of the intersection of reputational practices upon other social capital such as status.
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Swamynathan, Gayatri, Ben Y. Zhao, Kevin C. Almeroth, and Haitao Zheng. "Globally Decoupled Reputations for Large Distributed Networks." Advances in Multimedia 2007 (2007): 1–14. http://dx.doi.org/10.1155/2007/92485.
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Reputation systems help establish social control in peer-to-peer networks. To be truly effective, however, a reputation system should counter attacks that compromise the reliability of user ratings. Existing reputation approaches either average a peer's lifetime ratings or account for rating credibility by weighing each piece of feedback by the reputation of its source. While these systems improve cooperation in a P2P network, they are extremely vulnerable to unfair ratings attacks. In this paper, we recommend that reputation systems decouple a peer'sservice providerreputation from itsservice recommenderreputation, thereby, making reputations more resistant to tampering. We propose a scalable approach to system-wide decoupled service and feedback reputations and demonstrate the effectiveness of our model against previous nondecoupled reputation approaches. Our results indicate that decoupled approache significantly improves reputation accuracy, resulting in more successful transactions. Furthermore, we demonstrate the effectiveness and scalability of our decoupled approach as compared to PeerTrust, an alternative mechanism proposed for decoupled reputations. Our results are compiled from comprehensive logs collected from Maze, a large file-sharing system with over 1.4 million users supporting searches on 226TB of data.
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Harvey, William S., Marwa Tourky, Eric Knight, and Philip Kitchen. "Lens or prism? How organisations sustain multiple and competing reputations." European Journal of Marketing 51, no. 4 (April 10, 2017): 821–44. http://dx.doi.org/10.1108/ejm-03-2016-0122.
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Purpose This paper aims to challenge singular definitions, measurements and applications of corporate reputation which tend to be reductionist. The authors rebuff such narrow representations of reputation by showing the multiplicity of reputation in the case of a global management consulting firm and demonstrate how it has sustained such reputations. Design/methodology/approach Using a large cross-country qualitative case study based on interviews, focus groups, non-participant observations, workshops and a fieldwork diary, dimensions of reputation are highlighted by drawing on perceptions from multiple stakeholder groups in different geographies. Findings The authors find significant differences in perceptions of reputation between and within stakeholder groups, with perceptions changing across dimensions and geographies. Originality/value The theoretical implications of the research indicate a plurality of extant reputations, suggesting that a prism is more suited to representing corporate reputation than a singular, lens-like focus which is too narrow to constitute reputation. This paper offers theoretical and practical suggestions for how global firms can build and sustain multiple and competing corporate reputations.
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Zhou, Xiangyun. "Can the dual-rating regulation improve the rating quality of Chinese corporate bonds?" PLOS ONE 16, no. 12 (December 2, 2021): e0259759. http://dx.doi.org/10.1371/journal.pone.0259759.
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We developed a dual-reputational rating shopping model to introduce public and institutional reputations. Investor’s and regulator’s penalty rates are described as public and institutional reputations, respectively. We achieved the available conditions of single-rating and dual-rating regulations to prevent rating inflation in this model. To examine the regulatory effects of different types of regulations on Chinese corporate bond ratings, we utilize panel ordered logit models. Theoretical analysis and empirical tests show that, when the reputation effect is low, the single-rating regulation is better at improving rating quality, and when the reputation effect is high, the dual-rating regulation induces rating agencies to provide more accurate ratings. Compared to the regulatory effects of the single-rating and the multi-rating regulations, the dual-rating regulation most effectively improves the rating quality of corporate bonds and prevents rating inflation.
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Van der Waldt, De la Rey. "Exploring corporate reputation variables to measure personal reputations." Communicare: Journal for Communication Studies in Africa 36, no. 2 (October 13, 2022): 75–93. http://dx.doi.org/10.36615/jcsa.v36i2.1570.
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This explorative article qualitatively describes reputation variables that are applicable to bothcorporate and personal reputations: identity, image, branding, personality, behaviour, culture,ethics and storytelling. The research problem is concerned with the fact that personal reputationsare not studied with the same intensity as corporate reputations are. In the context of corporatecommunication, the question arises as to whether variables that measure corporate reputationcan be applied to the assessment of personal reputations. The article aims firstly to describe the concepts which define reputations, both corporate and personal, from a corporate communication perspective, and secondly to describe ways ofassessing corporate reputation, in order to suggest their application to personal reputation. Indoing so, the article attempts to ground corporate reputation within the meta-theoretical contextof corporate communication, according to the traditions of Van Riel (1995) and Van Riel andFombrun (2007). The article concludes that the Reputation Quotient (RQ) can be applied to measure personalreputations. This measurement instrument includes all the assessment criteria of the ReputationInstitute’s (2017) the RepTrak®, as well as the criteria of the Authentic Personal GovernanceModel, and the Personal Balanced Scorecard Framework proposed by Rampersad and Hussain(2014). The article does not attempt to elaborate upon a personality analysis of individuals, but isconcerned with the possible application of corporate reputation measurement variables tomeasure the reputation of individuals.
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Verčič, Ana Tkalac, Dejan Verčič, and Krešimir Žnidar. "Exploring academic reputation – is it a multidimensional construct?" Corporate Communications: An International Journal 21, no. 2 (April 4, 2016): 160–76. http://dx.doi.org/10.1108/ccij-01-2015-0003.
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Purpose – The purpose of this paper is to explore the possible congruence of an academic organization’s reputation among various stakeholder groups. A potential measure of reputation that can be applied across multiple stakeholder groups gives an opportunity to compare their perceptions and therefore work toward a consistent reputation. The authors also tested the model of academic reputation as a multidimensional concept. Design/methodology/approach – The qualitative stage included 25 in-depth interviews with members of key stakeholder groups. In the quantitative stage, the initial questionnaire was based on the reputational quotient of academic institutions, comprised of 26 items representing eight dimensions of reputation. It was administered among three key stakeholder groups, the general public (n=400), employees of the business school that was the focus of the study (n=154), and fourth year students of the school (n=446). Findings – Confirmatory factor analysis indicated that criteria applied by various stakeholder groups were similar, but the model of academic reputations as a multidimensional concept was not confirmed. The theoretical assumption of an eight factor solution for the concept of academic institutions was not supported. It seems that, in this particular case, only one main dimension emerged. Theoretically, that implies a general factor determining overall reputations across stakeholders. Research limitations/implications – Future research should apply a new, reduced questionnaire in multiple academic organizations and try to avoid some of the limitations such as differing methods of data collection, and ensure complete anonymity for all respondents. Practical implications – This study offers input for the development of a robust and general questionnaire that could be developed to be used across organizations and their publics. Originality/value – The study demonstrates that reputation is a unidimensional construct and that it should also be measured as such.
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McCracken, Susan A. "Auditors' Strategies to Protect Their Litigation Reputation: A Research Note." AUDITING: A Journal of Practice & Theory 22, no. 1 (March 1, 2003): 165–79. http://dx.doi.org/10.2308/aud.2003.22.1.165.
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Litigation may be harmful in terms of direct costs such as damages and defense costs, as well as indirect costs such as harming the auditor's general reputation and name. When a case is initiated, the auditor may choose to settle out of court or fight. Often settling is less costly in the short run, but may be costlier in the long run as the auditor develops a reputation for not fighting, thus, inducing greater future litigation. This study investigates whether reputational concerns for future litigation motivate auditors to strategically take costly actions to fight rather than settle. I use an experiment involving 48 partners to examine auditors' actions in a situation where auditors report their litigation outcomes to future litigants, allowing them to develop reputations, and a situation where auditors do not report their litigation outcomes. As predicted, I find that auditors take costly actions to protect their litigation reputation. Auditors are more likely to predict that their side will win and have more difficulty settling, even if settling is less costly, when reputation can be protected as compared to when it cannot. In contrast, inexperienced auditors are not influenced by reputation concerns. Thus, litigation reputation concerns that influence auditors' decisions and actions appear to develop with an auditor's experience and tenure in the audit profession.
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Li, Hanning, Hongyun Han, and Shiyu Ying. "Reputation Effect on Contract Choice and Self-Enforcement: A Case Study of Farmland Transfer in China." Land 11, no. 8 (August 11, 2022): 1296. http://dx.doi.org/10.3390/land11081296.
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The prevailing informal contracts of farmland transfer in China are facing frequent disputes and defaults, which call for effective self-enforcement mechanisms operating through transactors’ reputations and social networks. However, the effects of reputation on contract choice and self-enforcement have not been thoroughly considered and examined by existing research in the case of farmland transfer. This study explores the reputation’s ex-ante signaling effect on farmers’ contract choices and the ex-post penalty effect on farmers’ performance in informal contracts. Based on 403 transfer contracts obtained from a field survey conducted in the Hebei province of China, we apply the multinomial logit model and Heckman probit model to perform empirical analysis. The results show that, affected by the penalty effect, farmers with good reputations are more likely to fulfill informal contracts to avoid reputation damage and the resulting loss of future trading opportunities. However, in the ex-ante stage of contract choice, a farmer’s reputation has no significant signaling effect on the formation of informal contracts. The informal contracts are chosen due to farmers’ trust in the close social network and the demand for reduced transaction costs. These findings highlight the importance of personal reputation serving as a form of relational governance in the self-enforcement of informal contracts, which provides a means of enhancing the informal contract’s effectiveness in terms of farmland transfer in the rural acquaintance society. It also provides insights into the necessity of creating a supportive environment for informal rules. Policies should encourage the building of personal reputation and establishment of good social norms to form a long-term, stable and reasonable contractual relationship for farmland transfer.
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Zinko, Robert, and Mark Rubin. "Personal reputation and the organization." Journal of Management & Organization 21, no. 2 (January 14, 2015): 217–36. http://dx.doi.org/10.1017/jmo.2014.76.
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AbstractDrawing from fields such as marketing psychology, strategy, social psychology, and organizational behavior, the present examination explores the individual and organizational bases for personal reputation; specifically, how different bases interact with one another to produce an individual’s reputation within organizations. It is proposed that individuals use personal reputations to satisfy their need for positive self-esteem as well as to secure their sense of belonging in organizations. Furthermore, reputation allows individuals to obtain rewards such as autonomy, power, and career success and the opportunity to signal key information to audiences. Likewise, organizations utilize personal reputations to predict their members’ behaviors, market those who are a part of the organization to others, build their own corporate reputations, and signal information to consumers and competitors. To further this understanding of personal reputation an examination is presented as to how organizations serve as an essential context within which individuals realize their personal reputations and regulate their behavior.
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Brutger, Ryan, and Joshua D. Kertzer. "A Dispositional Theory of Reputation Costs." International Organization 72, no. 3 (2018): 693–724. http://dx.doi.org/10.1017/s0020818318000188.
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AbstractPoliticians frequently turn to reputational arguments to bolster support for their proposed foreign policies. Yet despite the prevailing belief that domestic audiences care about reputation, there is very little direct evidence that publics care about reputation costs, and very little understanding of how. We propose a dispositional theory of reputation costs in which citizens facing ill-defined strategic situations turn to their core predispositions about foreign affairs in order to weigh competing reputational dimensions. Employing a diverse array of methodological tools—from vignette-based survey experiments to automated text analysis—we show that the mass public has a “taste” for reputation, but understands it in fundamentally different ways, with hawks concerned about the negative reputational consequences of inconsistency, and doves equally concerned with the negative reputational consequences of belligerence and interventionism. In illustrating how reputation costs are in our heads, our findings offer both good and bad news for theories of reputation in IR.
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Barnett, Michael L., and Andrew J. Hoffman. "Beyond Corporate Reputation: Managing Reputational Interdependence." Corporate Reputation Review 11, no. 1 (March 2008): 1–9. http://dx.doi.org/10.1057/crr.2008.2.
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L. Luoma-aho, Vilma, and Mirja E. Makikangas. "Do public sector mergers (re)shape reputation?" International Journal of Public Sector Management 27, no. 1 (January 7, 2014): 39–52. http://dx.doi.org/10.1108/ijpsm-09-2012-0120.
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Purpose – The public sector worldwide is under pressure to downsize, which has led to mergers of public sector organisations. This paper seeks to bridge the unstudied gap of what happens to organisational reputation after a merger. The paper discusses change and reputation in the public sector, and reports findings of a longitudinal study on stakeholder assessments of four public sector organisations undergoing mergers recently. Design/methodology/approach – Following a theory-driven content analysis, this longitudinal study compares stakeholder assessments of four public sector organisations' reputations a year before an organisational merger with assessments of the two resulting organisations' reputations two years after the merger. Findings – The paper finds that the mergers did not really re-shape reputation, but the once established reputation persevered. Although the organisations faced greater expectations after the merger, only minor changes in reputation were detected post-merger: the reputation for expertise, heavy bureaucracy and trustworthiness remained strong after the merger, but certain traits, such as being international and esteemed, were lost. In both cases, one organisation's prior reputation slightly dominated the new reputation. Research limitations/implications – The findings may be limited to Finland and other Nordic countries, as well as those countries where trust in the public sector is high. Practical implications – Mergers may not change once-established reputations, and hence the improvements desired by mergers may go unnoticed by the different stakeholders. Organisations merging must prepare for increased stakeholder expectations, as the new organisations arise questions. Previous organisational traits may remain in stakeholders' assessments despite any achieved improvements. Originality/value – This paper addresses the gap in studying organisational reputation after public sector mergers, and contributes to both theory and practice by providing insight into the stability of once-established reputations.
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Zinko, Robert, Charles Tuchtan, James Hunt, James Meurs, Christopher Furner, and L. Melita Prati. "Gossip: a channel for the development of personal reputation." International Journal of Organizational Analysis 25, no. 3 (July 10, 2017): 516–35. http://dx.doi.org/10.1108/ijoa-07-2016-1041.
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Purpose The purpose of this study is to empirically test the extent to which gossip plays a role in individual reputation development in the context of contemporary organizations. This study answers the continuous calls to integrate theory across fields by exploring the theoretical links between these two constructs. Design/methodology/approach This study provides a conceptual analysis and general review of the literature on gossip and reputation. The relationship between these two constructs is investigated through a two-study package (lab and field) yielding convergent results. Findings The findings of this study are that gossip contributes to organizational identity in that it reinforces the social norms of groups and that gossip serves as an important enabler of reputational development. This study provides empirical evidence that gossip serves a more significant role in the development of personal reputation than more formal methods of communication. Practical implications As organizations and individuals attempt to develop and capitalize on the effects of individuals’ reputations, this study provides practical insights into the knowledge that needs to be built regarding the method by which this development can occur. This study points to the practical value of gossip in the creation of personal reputation. Originality/value The theoretical framework in this study highlights the centrality of gossip as a primary enabler of reputation development in contemporary organizations. Reputation theory is advanced by studying a segment of the construct that has, until now, been excluded from consideration in this field.
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Siwach, P., P. R. Kumar, and V. Gupta. "Effect of Underwriter’s Reputation on Performance of small business IPOs." Finance: Theory and Practice 27, no. 6 (December 27, 2023): 54–66. http://dx.doi.org/10.26794/2587-5671-2023-27-6-54-66.
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The purpose of the study is to determine the impact of the underwriter’s reputation on shaping the short- and long-term IPO success of small businesses. The paper uses IPO data from 2012 to 2020, three reputable proxy and event-time methodologies to analyze the company’s performance through market-adjusted excess returns, cumulative abnormal returns and buy & hold returns. Similarly, to mitigate common predispositions, use the calendar-time methodology, Fama-French three-factor model and Carhart four-factor model with high and low reputational groups. The study revealed a significant positive impact of underwriters’ reputations on first-day returns and long-term performance. Overall, the results indicate that, in the longterm, IPOs of Indian small and medium-sized enterprises are over efficient with regard to reputation signals. On the contrary, the calendar-time method and multifactor model indicate the low long-term IPO effectiveness of the SME. According to the authors’ conclusion, this is the first study to assess the impact of underwriter reputation on business performance using several reputation indicators, the calendar time methodology, and the multi-factor model on the ICP’s Indian IPO platform.
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Zong, Yue, Yuechao Wu, Yuanlin Luo, Han Xu, Wenjian Hu, and Yao Yu. "ReIPS: A Secure Cloud-Based Reputation Evaluation System for IoT-Enabled Pumped Storage Power Stations." Sensors 23, no. 12 (June 15, 2023): 5620. http://dx.doi.org/10.3390/s23125620.
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Reputation evaluation is an effective measure for maintaining secure Internet of Things (IoT) ecosystems, but there are still several challenges when applied in IoT-enabled pumped storage power stations (PSPSs), such as the limited resources of intelligent inspection devices and the threat of single-point and collusion attacks. To address these challenges, in this paper we present ReIPS, a secure cloud-based reputation evaluation system designed to manage intelligent inspection devices’ reputations in IoT-enabled PSPSs. Our ReIPS incorporates a resource-rich cloud platform to collect various reputation evaluation indexes and perform complex evaluation operations. To resist single-point attacks, we present a novel reputation evaluation model that combines backpropagation neural networks (BPNNs) with a point reputation-weighted directed network model (PR-WDNM). The BPNNs objectively evaluate device point reputations, which are further integrated into PR-WDNM to detect malicious devices and obtain corrective global reputations. To resist collusion attacks, we introduce a knowledge graph-based collusion device identification method that calculates behavioral and semantic similarities to accurately identify collusion devices. Simulation results show that our ReIPS outperforms existing systems regarding reputation evaluation performance, particularly in single-point and collusion attack scenarios.
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Macfarlan, Shane J., and Henry F. Lyle. "Multiple reputation domains and cooperative behaviour in two Latin American communities." Philosophical Transactions of the Royal Society B: Biological Sciences 370, no. 1683 (December 5, 2015): 20150009. http://dx.doi.org/10.1098/rstb.2015.0009.
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Reputations are a ubiquitous feature of human social life, and a large literature has been dedicated to explaining the relationship between prosocial reputations and cooperation in social dilemmas. However, humans form reputations in domains other than prosociality, such as economic competency that could affect cooperation. To date, no research has evaluated the relative effects of multiple reputation domains on cooperation. To bridge this gap, we analyse how prosocial and competency reputations affect cooperation in two Latin American communities (Bwa Mawego, Dominica, and Pucucanchita, Peru) across a number of social contexts (Dominica: labour contracting, labour exchange and conjugal partnership formation; Peru: agricultural and health advice network size). First, we examine the behavioural correlates of prosocial and competency reputations. Following, we analyse whether prosocial, competency, or both reputation domains explain the flow of cooperative benefits within the two communities. Our analyses suggest that (i) although some behaviours affect both reputation domains simultaneously, each reputation domain has a unique behavioural signature; and (ii) competency reputations affect cooperation across a greater number of social contexts compared to prosocial reputations. Results are contextualized with reference to the social markets in which behaviour is embedded and a call for greater theory development is stressed.
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Giardini, Francesca, Daniel Balliet, Eleanor A. Power, Szabolcs Számadó, and Károly Takács. "Four Puzzles of Reputation-Based Cooperation." Human Nature 33, no. 1 (December 28, 2021): 43–61. http://dx.doi.org/10.1007/s12110-021-09419-3.
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AbstractResearch in various disciplines has highlighted that humans are uniquely able to solve the problem of cooperation through the informal mechanisms of reputation and gossip. Reputation coordinates the evaluative judgments of individuals about one another. Direct observation of actions and communication are the essential routes that are used to establish and update reputations. In large groups, where opportunities for direct observation are limited, gossip becomes an important channel to share individual perceptions and evaluations of others that can be used to condition cooperative action. Although reputation and gossip might consequently support large-scale human cooperation, four puzzles need to be resolved to understand the operation of reputation-based mechanisms. First, we need empirical evidence of the processes and content that form reputations and how this may vary cross-culturally. Second, we lack an understanding of how reputation is determined from the muddle of imperfect, biased inputs people receive. Third, coordination between individuals is only possible if reputation sharing and signaling is to a large extent reliable and valid. Communication, however, is not necessarily honest and reliable, so theoretical and empirical work is needed to understand how gossip and reputation can effectively promote cooperation despite the circulation of dishonest gossip. Fourth, reputation is not constructed in a social vacuum; hence we need a better understanding of the way in which the structure of interactions affects the efficiency of gossip for establishing reputations and fostering cooperation.
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David, Jenner, Bernhard Tewal, Greis Mike Sendow, Irvan Trang, and Genita Gracia Lumintang. "GOOD UNIVERSITY GOVERNANCE, REPUTATION RISK, AND PUBLIC ACCOUNTABILITY PRIVATE UNIVERSITIES (PTS)." Jurnal Ilmiah Manajemen dan Bisnis 7, no. 2 (December 25, 2022): 142–56. http://dx.doi.org/10.38043/jimb.v7i2.3831.
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The purpose of this study was to determine the effect of good university governance and reputation risk management on the public accountability of private universities, especially Halmahera University. The two things above, namely the practice of good university governance and reputation risk management are two interrelated things and must be accounted for to gain trust and strengthen legitimacy from the public as a private university of high quality, highly competitive, and have an impact on the progress of society. This study used a quantitative approach, the data were analyzed using the SPSS version 26 program on 98 samples of permanent lecturers at Halmahera University through a questionnaire that had passed the validity and reliability test. The data analysis aimed to examine the effect of good university governance and reputation risk on public accountability, and good university governance against reputational risk by path analysis method. The results show that Good University Governance has a significant negative effect on Public Accountability, Reputation Risk has a significant positive effect on Public Accountability, and Good University Governance has a significant positive effect on Reputation Risk. Based on the results of this study, it was concluded that the practice of Good University Governance and handling the risk of higher education reputations, especially at the University of Halmahera, would have a good impact on public accountability to provide a better image for the University of Halmahera
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Zinko, Robert, Christopher P. Furner, L. Melita Prati, Mariano L. M. Heyden, and Charles Tuchtan. "A Study of Negative Reputation in the Workplace." Journal of Career Assessment 25, no. 4 (June 5, 2016): 632–49. http://dx.doi.org/10.1177/1069072716653371.
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In an attempt to better understand how a negative reputation may affect one’s career, a series of hypotheses which offer an overview of negative personal reputation are tested, utilizing both a lab and a field study. Based upon the existing theory, these hypotheses explore negative reputation in the context of employees in organizations, suggesting that although often negative reputations are undesirable, at times individuals may be motivated to develop such reputations because they may confer benefits to one’s career.
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Levine, David K. "The Reputation Trap." Econometrica 89, no. 6 (2021): 2659–78. http://dx.doi.org/10.3982/ecta17891.
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Few want to do business with a partner who has a bad reputation. Consequently, once a bad reputation is established, it can be difficult to get rid of. This leads on the one hand to the intuitive idea that a good reputation is easy to lose and hard to gain. On the other hand, it can lead to a strong form of history dependence in which a single beneficial or adverse event can cast a shadow over a very long period of time. It gives rise to a reputational trap where an agent rationally chooses not to invest in a good reputation because the chances others will find out is too low. Nevertheless, the same agent with a good reputation will make every effort to maintain it. Here, a simple reputational model is constructed and the conditions for there to be a unique equilibrium that constitutes a reputation trap are characterized.
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Liu, Jingfang, Xin Zhang, Jun Kong, and Liangyu Wu. "The Impact of Teammates’ Online Reputations on Physicians’ Online Appointment Numbers: A Social Interdependency Perspective." Healthcare 8, no. 4 (November 23, 2020): 509. http://dx.doi.org/10.3390/healthcare8040509.
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Online medical team is an emerging online medical model in which patients can choose a doctor to register and consult. A doctor’s reputation cannot be ignored. It is worth studying how that online reputation affects the focal doctor’s appointment numbers on the online medical team. Based on the online reputation mechanism and social interdependence theory, this study empirically studied the impact of the focal doctor’s own reputation and other teammates’ reputation on his/her appointment numbers. Our data include 31,143 doctors from 6103 online expert teams of Guahao.com. The results indicate that for a leader doctor, his/her appointment numbers are not related to his/her own reputation, and there was an inverted U-shaped relationship with the ordinary doctors’ reputations on the team. For an ordinary doctor, his/her appointment numbers were positively correlated with his/her own reputation and positively correlated with his/her leader’s reputation and there was an inverted U-shaped relationship with the other ordinary doctors’ reputations. The research showed that there is a positive spillover effect on the team leader’s reputation. There are two relationships between team doctors: competition and cooperation. This study provides guidance for the leader to select team members and the ordinary doctor to select a team.
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Capraro, Valerio, Francesca Giardini, Daniele Vilone, and Mario Paolucci. "Partner selection supported by opaque reputation promotes cooperative behavior." Judgment and Decision Making 11, no. 6 (November 2016): 589–600. http://dx.doi.org/10.1017/s1930297500004800.
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AbstractReputation plays a major role in human societies, and it has been proposed as an explanation for the evolution of cooperation. While the majority of previous studies equates reputation with a transparent and complete history of players’ past decisions, reputations in real life are often ambiguous and opaque. Using web-based experiments, we explore the extent to which opaque reputation works in isolating defectors, with and without partner selection opportunities. We found that low reputation works as a signal of untrustworthiness, whereas medium or high reputations are not taken into account by subjects for orienting their choices. Reputation without partner selection does not promote cooperative behavior; that is, defectors do not turn into cooperators only for the sake of getting a positive reputation. Finally, in a third study, when reputation is pivotal to selection, then a substantial proportion of would-be-defectors turn into cooperators. Taken together, these results provide insights about the characteristics of reputation and about the way in which humans make use of it when selecting partners, and also when knowing that they will be selected.
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Emelianova, Milena. "REPUTATION IN PUBLIC PROCUREMENT: REGULATORY FEATURES, KEY INDICATORS AND PERFORMANCE EVALUATIONS." Public Administration Issues, no. 2 (2023): 172–93. http://dx.doi.org/10.17323/1999-5431-2023-0-2-172-193.
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The article presents a literature review on reputation factor in public procurement. Reputation is one of the tools for solving the principal-agent problem, which is typical for contractual relations. In line with the spread of New Public Management theory in public procurement, alternative methods of supplier selection are being developed, in particular, based on suppliers’ reputation. In contrast to the private sector, public buyers’ ability to consider reputation when choosing a supplier is highly regulated. It is shown that in the world practice of public procurement the reputation of suppliers is considered to varying degrees, there is no single approach to indicators, mechanisms for providing information and procedural aspects. Therefore, it is timely to analyse the arguments for and against expanding the possibilities of reputational considerations in public procurement. To answer this question, a separate block focuses on the effects of reputational considerations in public procurement in terms of barriers to entry, public procurement efficiency, and building trust between procurers and suppliers. Conclusions about the positive effects of reputational considerations are of interest to procurers who decide on the choice of supplier evaluation criteria. Relevant aspects of reputational considerations for Russian regulation concerning reputation indicators and mechanisms for providing information are identified. The article differs from existing reviews on the topic of reputation by focusing on the specificity of public procurement. An original classification of sources is presented in accordance with the following parameters: definitions and indicators of reputation, possibilities and limitations of reputational considerations and their effects in public procurement. Poorly studied aspects of interest for further research are identified.
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Lee, Danbee, and Gregg G. Van Ryzin. "Bureaucratic reputation in the eyes of citizens: an analysis of US federal agencies." International Review of Administrative Sciences 86, no. 1 (June 21, 2018): 183–200. http://dx.doi.org/10.1177/0020852318769127.
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Bureaucratic reputation has been defined as a set of beliefs about a public organization’s capacities, roles, and obligations that are embedded in a network of multiple audiences (Carpenter, 2010). Although one of the most important audiences in a democracy is the citizenry, very little empirical investigation has looked at citizens’ beliefs about specific government agencies and what individual or contextual factors influence these beliefs. To examine this question, this study analyzes data from a unique 2013 Pew Political Survey that represents the responses of 1500 US citizens on the reputations of 12 federal agencies. Results demonstrate that citizens view the reputations of some agencies (such as the CDC and NASA) much more favorably than other agencies (such as the IRS and the Department of Education). In regression analyses, findings suggest that the reputation of federal agencies varies according to citizens’ general level of trust in government and their political ideology, but that demographic, socioeconomic and regional differences also shape reputation judgments. These findings provide some preliminary empirical understanding of the reputation of government agencies in the eyes of the citizenry and may have implications for agencies seeking to manage their relationship with the public.Points for practitionersBureaucratic reputation has important implications for public administrators because of its influence on a government agency’s autonomy, power, and legitimacy. Our study examines the reputations of 12 US federal government agencies and identifies individual and contextual determinants of citizens’ reputation ratings. We demonstrate that reputations differ between agencies and that certain factors – especially political ideology and trust in government – shape how the public views an agency’s reputation. These findings can help practitioners understand better how to strategically manage their agency’s reputation given an increasingly critical citizenry.
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Loock, Moritz, and Diane M. Phillips. "A Firm’s Financial Reputation vs. Sustainability Reputation: Do Consumers Really Care?" Sustainability 12, no. 24 (December 16, 2020): 10519. http://dx.doi.org/10.3390/su122410519.
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In today’s global marketplace, management teams spend a significant amount of effort on managing their organizations’ image. Stellar reputations help to secure financing, attract business partners, and entice customers. Across two studies, we examine the extent to which a firm’s financial and sustainability reputations are influenced by two distinct organizational activities: its status as a first mover in the field of sustainability and its chief executive officer’s actions. We accomplish this by utilizing a basic semiotics framework to analyze the process by which a firm’s reputation is created between the object (the firm), different signs (organizational activities), and an interpretant (the firm’s reputation). Among other reported findings, we confirm that a firm’s first mover status significantly impacts its financial reputation. In addition, the first mover status and the actions of its CEO both significantly impact the firm’s sustainability reputation. In examining sustainability reputation more closely, we confirm a strong and significant effect of the firm’s sustainability reputation on consumer attitudes toward the firm, which is mediated by the attitude toward the CEO and attitude toward the firm’s first mover status. Do consumers care what organizations do? The answer is yes.
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Dressler, Marc. "Strategic winery reputation management – exploring German wine guides." International Journal of Wine Business Research 28, no. 1 (March 14, 2016): 4–21. http://dx.doi.org/10.1108/ijwbr-10-2014-0046.
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Purpose – Positioning via quality is key for German wineries. The aim of the study was to explore reputational variables (collective and firm reputation) the study as well as limits of reputational effects. Design/methodology/approach – A multi-dimensional approach, taking a supplier perspective, accessing multiple sources and evaluating Germany serves to explore exogenous factors on reputation. Descriptive and regression analyses examine individual and collective reputational effects for jury grades as proxy for quality and price as the dependent variables. Findings – For collective reputation, region and cooperative memberships strongly matter, whereby region can be a competitive disadvantage and membership shows superior impact. Being a private but managed winery and belonging to a closed quality circle maximizes quality reputation. Strategic grouping has a distinctive effect, not size. Germany specificities and illustration to the obstacles of free-ridership are delivered. Practical implications – Strategic management (including location) help to create a reputational profile. Growth should not be motivated by reputation. Different strategies for the wine guides to build reputation can be pursued, but conquering the top league is a challenge, especially in case of negative collective reputation. Originality/value – For academia, the value of the study consists mainly in the discovery of the dominance of membership in a quality circle and its impact on collective reputation, and the creative multi-dimensional and multi-source approach. Also, cross-guide analysis is new. Practitioners can tailor a specific strategy vis-Ã -vis guides on the basis of the created transparency.
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Leszczyński, Konrad, and Maciej Zakrzewicz. "Hidden and Indirect (Probabilistically Estimated) Reputations - Hiper Method." Foundations of Computing and Decision Sciences 40, no. 1 (March 1, 2015): 35–51. http://dx.doi.org/10.1515/fcds-2015-0003.
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Abstract It is a challenge to design a well balanced reputation system for an environment with millions of users. A reputation system must also represent user reputation as a value which is simple and easy to compare and will give users straightforward suggestions who to trust. Since reputation systems rely on feedbacks given by users, it is necessary to collect unbiased feedbacks In this paper we present a controversial, yet innovative reputation system. Hidden and Indirect (Probabilistically Estimated) Reputations - HIPER Method splits user reputation into two related values: Hidden Reputation (HR) is directly calculated from a set of feedbacks, Indirect Reputation (IR) is a probabilistically estimated projection of the hidden reputation and its value is public. Such indirect connection between received feedbacks and a visible reputation value allows users to provide unbiased feedbacks without fear of retaliation.
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Lyu, Wenwen, Zarina Abdul Salam, Qiao Wang, and Yanfang Xu. "Corporate Social Responsibility Disclosure Approaches, Corporate Reputation, and Corporate Performance: Evidence from China." Engineering Economics 35, no. 3 (June 28, 2024): 362–74. http://dx.doi.org/10.5755/j01.ee.35.3.34564.
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Corporate social responsibility (CSR) entails balancing economic, social, and environmental aspects of business activities. The CSR report, a crucial non-financial disclosure tool, enables firms to effectively communicate their CSR strategies, actions' impacts, achievements, and shortcomings to stakeholders. It plays a pivotal role in shaping corporate reputation and performance. Therefore, enhancing CSR report quality is of great importance. This study examines the relationship between Corporate Social Responsibility Disclosure Approaches (CSRDA) and corporate performance, with consideration of corporate reputation's role in this connection. By drawing from stakeholder theory, signaling theory, and reputational capital theory, we address the gap in understanding CSRDA and corporate reputation (CR) linkage. Using the System-Generalized Method of Moments (SYS-GMM) and bootstrapping techniques, we explore this relationship in a dataset of 943 publicly listed Chinese companies from 2011 to 2019, accounting for incomplete CSR data during the pandemic period from 2020 to 2022. Our results indicate a positive association between CSR disclosure approaches and corporate performance, mediated by corporate reputation.
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Park, Jin Suk, and Mooweon Rhee. "Reputation Incongruence and the Preference of Stakeholder: Case of MBA Rankings." Behavioral Sciences 11, no. 1 (January 19, 2021): 10. http://dx.doi.org/10.3390/bs11010010.
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In this paper, we examine the effect of an organization’s multi-dimensional reputation on the external stakeholders’ preference for an organization in the notions of reputation incongruence. We propose that an organization’s incongruent reputation, or large variations among the reputations of each dimension, can be an unfavorable signal to its stakeholders based on theoretical ideas that claim reputation incongruence induces the ambiguity and risk of an organization perceived by stakeholders. We also investigate the moderating effect of reputation incongruence by positing that this incongruence may nullify the influences of reputation dimensions on the preferences of stakeholders. These propositions about reputation incongruence are empirically examined in the context of MBA programs of the global business schools which have three dimensions of reputation—career development, globalization, and research performance.
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Standifird, Stephen S. "Reputation and e-commerce: eBay auctions and the asymmetrical impact of positive and negative ratings." Journal of Management 27, no. 3 (June 2001): 279–95. http://dx.doi.org/10.1177/014920630102700304.
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This analysis explores the impact and nature of reputation as related to e-commerce by looking at the importance of a seller’s reputational rating on the final bid price associated with eBay auctions. Positive reputational ratings emerged as mildly influential in determining final bid price. However, negative reputational ratings emerged as highly influential and detrimental. Thus, we find strong evidence for the importance of reputation when engaging in e-commerce and equally strong evidence concerning the exaggerated influence of negative reputation.
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Ta, Na. "A Brief Discussion on Reputation Risk and Management of Insurance Company." Frontiers in Business, Economics and Management 13, no. 3 (March 6, 2024): 366–68. http://dx.doi.org/10.54097/n9d5zk25.
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The reputation of insurance companies plays a crucial role in building consumer trust, thus affecting consumers' purchase intention to buy insurance products and services. Insurance companies with a good reputation will have higher customer loyalty and more easily stimulate consumers' potential insurance demand. This paper will study the factors that affect the reputation risk of insurance companies. The quality of the staff, the level of enterprise management, corporate charisma, financial indicators, and media coverage are 5 factors that affect the reputation risk of insurance companies. It is of great significance for insurance companies to strengthen reputation risk management, avoid and control reputation crisis events, and incorporate reputation risk into their comprehensive risk management system. Therefore, this paper proposes some suggestions for strengthening the reputation risk management of insurance companies. First, the awareness of the reputational risk of insurance companies should be improved; Second, improve the quality of insurance products and services; Third, establish an effective reputational risk management mechanism for insurance companies; Finally, improve the information disclosure system of insurance companies.
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Jazaieri, Hooria, Maria Logli Allison, Belinda Campos, Randall C. Young, and Dacher Keltner. "Content, structure, and dynamics of personal reputation: The role of trust and status potential within social networks." Group Processes & Intergroup Relations 22, no. 7 (November 29, 2018): 964–83. http://dx.doi.org/10.1177/1368430218806056.
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In this paper we examined the content, structure, and dynamics of reputation, a person’s agreed-upon character that is constructed within social groups. In Study 1, we examined longitudinally the content and structure of an individual’s reputation as distributed across a newly forming group. In Study 2, we examined how the dynamics of reputation shape gossip, a form of reputational discourse. In keeping with theoretical claims about the function of reputation, trustworthiness and status potential proved to be central to reputation content that is shared across a social network and emerged over the course of a year (Study 1). Gossip, a form of reputational discourse, was found to focus upon individuals who are untrustworthy and of questionable and undeserved status (Study 2). We discuss how the results from these studies shed light on how reputation is essential to cooperation and cohesion within groups.
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Kajiwara, Takamasa, Masako Myowa, and Nobuhiro Mifune. "Trait Negative Reputational Concerns Among In-group Members and In-group Favoritism in Minimal Groups." Letters on Evolutionary Behavioral Science 13, no. 1 (February 22, 2022): 6–9. http://dx.doi.org/10.5178/lebs.2022.91.
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People tend to behave more cooperatively with in-group members than out-group members, even in minimal group situations. This study investigated the relationship between trait reputational concern (fear of negative evaluation) from in-group members and in-group favoritism in minimal group contexts. A total of 176 participants completed hypothetical prisoner’s dilemma games; when reputation was at stake, in-group favoritism was significantly associated with trait negative reputational concern. In this context, greater concerns about reputation from in-group members resulted in stronger in-group favoritism. By contrast, in-group favoritism under anonymity was not related to trait reputational concern. We also measured fear of negative reputation from others, finding that in-group favoritism was correlated with both trait reputational concern from in-group members and others in general as long as reputation was at stake.
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Chang, Eunmi, Jimin Kwon, and Bo Kyung Kim. "ESG as an Organizational Reputation Signal:A Study on Employee Turnover Intention and Instrumentality Perception." Korean Academy of Management 31, no. 2 (May 31, 2023): 1–24. http://dx.doi.org/10.26856/kjom.2023.31.2.1.
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As the social and environmental role of the corporation in society has been emphasized, many firms have sought to achieve good social and environmental reputations. Based on signaling theory and organizational reputation literature, this study examines how ESG (environmental, social, and government) reputations function as an important signal that reduces employees’ turnover intentions. Additionally, a mediating role in employees’ reputation awareness and a moderating role in their reputation instrumentality perception are further investigated. For the study, we collected organizational reputation information from a secondary source and conducted an online survey of 987 employees from 31 companies. By analyzing a multilevel model using MPlus software, we found strong support for our hypotheses. The ESG reputation of a company reduced its employees’ turnover intentions and employees’ awareness of their company’s ESG behaviors mediated the relationship. In addition, we found that employees’ beliefs in the importance of ESG behaviors on the long-term survival of their company, that is, ESG reputation instrumentality, positively moderated the mediation relationship. These findings suggest that signaling theory and organizational reputation literature at the organizational level can be consistently applied to employees at the individual level. We also discuss the theoretical contributions and practical implications of our study.
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Castriota, Stefano, and Marco Delmastro. "Seller Reputation: Individual, Collective, and Institutional Factors." Journal of Wine Economics 7, no. 1 (May 2012): 49–69. http://dx.doi.org/10.1017/jwe.2012.4.
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AbstractIn this paper, we study firm reputation by investigating the interaction between individual reputations of Italian wineries and a large set of (possible) determinants. With respect to winery reputation, we find a positive effect for firm age and size and producer's intrinsic motivations and a negative effect for outsourcing, while horizontal differentiation, ownership status, and hiring well-known consultants play no role. Further, collective reputation and institutional regulation exert a significantly positive effect on individual reputation. (JEL Classification: L14, L15)
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Bouvard, Matthieu, and Raphaël Lévy. "Horizontal Reputation and Strategic Audience Management." Journal of the European Economic Association 18, no. 3 (May 29, 2019): 1444–83. http://dx.doi.org/10.1093/jeea/jvz027.
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Abstract We study how a decision maker uses his reputation to simultaneously influence the actions of multiple receivers with heterogenous biases. The reputational payoff is single-peaked around a bliss reputation at which the incentives of the average receiver are perfectly aligned. We establish the existence of two equilibria characterized by repositioning toward this bliss reputation that only differ through a multiplier capturing the efficiency of reputational incentives. Repositioning is moderate in the more efficient equilibrium, but the less efficient equilibrium features overreactions, and welfare may then be lower than in the no-reputation case. We highlight how strategic audience management (e.g., centralization, delegation to third parties with dissenting objectives) alleviates inefficient reputational incentives, and how multiple organizational or institutional structures may arise in equilibrium as a result.
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Suurmond, Guido, Otto H. Swank, and Bauke Visser. "On the bad reputation of reputational concerns." Journal of Public Economics 88, no. 12 (December 2004): 2817–38. http://dx.doi.org/10.1016/j.jpubeco.2003.10.004.
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Flanagan, David J., and K. C. O’Shaughnessy. "The Effect of Layoffs on Firm Reputation." Journal of Management 31, no. 3 (June 2005): 445–63. http://dx.doi.org/10.1177/0149206304272186.
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A firm’s reputation is perhaps one of its most important strategic resources. Using data from Fortune’s America’s Most Admired Companies survey, this article examines how layoffs affect the reputations of firms. The authors found that layoffs have a negative impact on a firm’s reputation and that this relationship is significantly stronger for newer firms than older firms. Limited support is found for the hypothesis that larger firms’ reputations will be buffered from the adverse effects of a layoff on their reputations. Implications of this research and future research questions are discussed.