Journal articles on the topic 'Relationship management'
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KWIECIEŃ, Anna. "Relationship management in polish enterprises." Scientific Papers of Silesian University of Technology. Organization and Management Series 2018, no. 118 (2018): 317–32. http://dx.doi.org/10.29119/1641-3466.2018.118.23.
Full textNazari-Shirkouhi, Salman. "Investigating the effects of customer relationship management and supplier relationship management on new product development." Tehnicki vjesnik - Technical Gazette 22, no. 1 (2015): 191–200. http://dx.doi.org/10.17559/tv-20140623130536.
Full textPiercy, Nigel F. "Strategic relationships between boundary-spanning functions: Aligning customer relationship management with supplier relationship management." Industrial Marketing Management 38, no. 8 (November 2009): 857–64. http://dx.doi.org/10.1016/j.indmarman.2009.03.015.
Full textG.V. Kori, G. V. Kori, and Basavaraj Huggi. "Customer Relationship Management” - In Banking Industry." Indian Journal of Applied Research 1, no. 7 (October 1, 2011): 34–36. http://dx.doi.org/10.15373/2249555x/apr2012/11.
Full textGarg, Dr Ajay Kumar. "Banking Industry and Customer Relationship Management." Indian Journal of Applied Research 3, no. 8 (October 1, 2011): 432–34. http://dx.doi.org/10.15373/2249555x/aug2013/139.
Full textP.B REDDY, P. B. REDDY, SHALINI CHENNAMARAJU SHALINI. CHENNAMARAJU, and Dr MORUSU SIVA SANKAR. "Customer Relationship Management in Banking Sector." International Journal of Scientific Research 2, no. 12 (June 1, 2012): 80–82. http://dx.doi.org/10.15373/22778179/dec2013/25.
Full textDR.K.VANITHA, DR K. VANITHA. "Customer Relationship Management on Customer Satisfaction." International Journal of Scientific Research 3, no. 4 (June 1, 2012): 1–3. http://dx.doi.org/10.15373/22778179/apr2014/240.
Full textDawson, David. "Relationship Management." Psychiatric Annals 34, no. 6 (June 1, 2004): 482–90. http://dx.doi.org/10.3928/0048-5713-20040601-16.
Full textBreiter, Deborah, and John Bowen. "Relationship Management." Journal of Convention & Exhibition Management 1, no. 2-3 (June 1999): 39–56. http://dx.doi.org/10.1300/j143v01n02_03.
Full textBleyer, Magdalena, and Iris Saliterer. "Vom Customer Relationship Management zum Citizen Relationship Management." Verwaltung & Management 10, no. 6 (2004): 324–28. http://dx.doi.org/10.5771/0947-9856-2004-6-324.
Full textDr.M. Kumaraswamy, Dr M. Kumaraswamy, and Jayaprasad D. Jayaprasad. D. "Customer Relationship Management in Kaveri Grameena Bank." Global Journal For Research Analysis 3, no. 2 (June 15, 2012): 29–34. http://dx.doi.org/10.15373/22778160/february2014/11.
Full textGarg, Ati, and Sudhindher Singh Chowhan. "Customer Relationship Management in Organise Retail Sector." International Journal of Scientific Research 2, no. 4 (June 1, 2012): 229–32. http://dx.doi.org/10.15373/22778179/apr2013/82.
Full textSmith, J. Brock. "Buyer-Seller relationships: Similarity, relationship management, and quality." Psychology and Marketing 15, no. 1 (January 1998): 3–21. http://dx.doi.org/10.1002/(sici)1520-6793(199801)15:1<3::aid-mar2>3.0.co;2-i.
Full textErlygina, E., and V. Filimonova. "Customer Relationship Management." Bulletin of Science and Practice 6, no. 2 (February 15, 2020): 212–18. http://dx.doi.org/10.33619/2414-2948/51/21.
Full textJeswal, Ruchika. "Customer Relationship Management." FIIB Business Review 6, no. 3 (December 1, 2017): 21. http://dx.doi.org/10.29368/fiib.6.3.2017.21-22.
Full textHippner, Hajo, Stephan Martin, and Klaus D. Wilde. "Customer Relationship Management." WiSt - Wirtschaftswissenschaftliches Studium 30, no. 8 (2001): 417–22. http://dx.doi.org/10.15358/0340-1650-2001-8-417.
Full textReiss, Michael. "Complementor Relationship Management." WiSt - Wirtschaftswissenschaftliches Studium 37, no. 10 (2008): 560–62. http://dx.doi.org/10.15358/0340-1650-2008-10-560.
Full textAbdin, Md Shahnawaz. "Customer Relationship Management." Review of Professional Management- A Journal of New Delhi Institute of Management 17, no. 1 (June 30, 2019): 101. http://dx.doi.org/10.20968/rpm/2019/v17/i1/145655.
Full textBhat, Suhail Ahmad, and Mushtaq Ahmad Darzi. "Customer relationship management." International Journal of Bank Marketing 34, no. 3 (May 16, 2016): 388–410. http://dx.doi.org/10.1108/ijbm-11-2014-0160.
Full textWelch, Mary. "Rethinking relationship management." Journal of Communication Management 10, no. 2 (April 2006): 138–55. http://dx.doi.org/10.1108/13632540610664706.
Full textPhillips, David. "Towards relationship management." Journal of Communication Management 10, no. 2 (April 2006): 211–26. http://dx.doi.org/10.1108/13632540610664751.
Full textMartin, Nick. "Supplier relationship management." Interactive Marketing 6, no. 1 (July 1, 2004): 34–43. http://dx.doi.org/10.1057/palgrave.im.4340266.
Full textHartline, Michael D., and David Bejou. "Internal Relationship Management." Journal of Relationship Marketing 3, no. 2-3 (October 7, 2004): 1–4. http://dx.doi.org/10.1300/j366v03n02_01.
Full textEl-Ansary, Adel I. "Relationship Marketing Management." Journal of Relationship Marketing 4, no. 1-2 (August 16, 2005): 43–56. http://dx.doi.org/10.1300/j366v04n01_04.
Full textSalimi, Negin, and Jafar Rezaei. "University Relationship Management." IEEE Engineering Management Review 46, no. 2 (June 1, 2018): 121–32. http://dx.doi.org/10.1109/emr.2018.2838565.
Full textGerecke, Ulf. "Customer Relationship Management." Controlling 13, no. 4-5 (2001): 235–42. http://dx.doi.org/10.15358/0935-0381-2001-4-5-235.
Full textFayerman, Michael. "Customer Relationship Management." New Directions for Institutional Research 2002, no. 113 (2002): 57–68. http://dx.doi.org/10.1002/ir.37.
Full textBritsch, Johannes, Silvia Schacht, and Alexander Mädche. "Anything Relationship Management." WIRTSCHAFTSINFORMATIK 54, no. 2 (February 24, 2012): 83–85. http://dx.doi.org/10.1007/s11576-012-0315-5.
Full textBritsch, Johannes, Silvia Schacht, and Alexander Mädche. "Anything Relationship Management." Business & Information Systems Engineering 4, no. 2 (February 24, 2012): 85–87. http://dx.doi.org/10.1007/s12599-012-0208-6.
Full textAlryalat, Haroun, and Samer Al Hawari. "Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process." Journal of Information & Knowledge Management 07, no. 03 (September 2008): 145–57. http://dx.doi.org/10.1142/s0219649208002020.
Full textGoulap, Dr Jagadish Brahma. "Understanding the Relationship Between Entrepreneurship and Project Management." International Journal of Innovative Research in Engineering & Management 5, no. 6 (November 2018): 222–35. http://dx.doi.org/10.21276/ijirem.2018.5.6.8.
Full textGoulap, Dr Jagadish Brahma. "Understanding the Relationship Between Entrepreneurship and Project Management." International Journal of Innovative Research in Engineering & Management 5, no. 6 (November 2018): 222–35. http://dx.doi.org/10.21276/ijirem.2019.5.6.8.
Full textHoltzhausen, Lida, and Lynnette Fourie. "The relationship between corporate identity-management constructs and relationship-management constructs." Communicare: Journal for Communication Studies in Africa 32, no. 1 (October 17, 2022): 58–83. http://dx.doi.org/10.36615/jcsa.v32i1.1613.
Full textRanjan, Jayanthi. "Integrating analytical Customer Relationship Management with Customer Relationship Management in organisations." International Journal of Innovation and Learning 8, no. 4 (2010): 408. http://dx.doi.org/10.1504/ijil.2010.035750.
Full textPark, Geun-wan, Kwangtae Park, and Bowon Kim. "Relationship Management in Supply Chain Management - Focused on the Characteristics of Relationship Management Variables." korean management review 44, no. 4 (August 31, 2015): 985. http://dx.doi.org/10.17287/kmr.2015.44.4.985.
Full textGebert, Henning, Malte Geib, Lutz Kolbe, and Walter Brenner. "Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]." Journal of Knowledge Management 7, no. 5 (December 2003): 107–23. http://dx.doi.org/10.1108/13673270310505421.
Full textWang, Xuan Lorna. "Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management." International Journal of Hospitality Management 31, no. 3 (September 2012): 864–74. http://dx.doi.org/10.1016/j.ijhm.2011.10.005.
Full textSmith, Brock. "Buyer-Seller Relationships: Bonds, Relationship Management, and Sex-Type." Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration 15, no. 1 (April 8, 2009): 76–92. http://dx.doi.org/10.1111/j.1936-4490.1998.tb00153.x.
Full textKang, Bohyeon, Sejo Oh, and Eugene Sivadas. "Beyond Relationship Quality: Examining Relationship Management Effectiveness." Journal of Marketing Theory and Practice 21, no. 3 (July 2013): 273–88. http://dx.doi.org/10.2753/mtp1069-6679210303.
Full textPayne, Adrian, Martin Christopher, Moira Clark, and Helen Peck. "Relationship Marketing and the Relationship Management Chain." Asia-Australia Marketing Journal 2, no. 1 (August 1994): 81–91. http://dx.doi.org/10.1016/s1320-1646(94)70280-x.
Full textRyals, Lynette. "Making Customer Relationship Management Work: The Measurement and Profitable Management of Customer Relationships." Journal of Marketing 69, no. 4 (October 2005): 252–61. http://dx.doi.org/10.1509/jmkg.2005.69.4.252.
Full textet al., Eltahir. "Comparative study of customer relationship management (CRM) and electronic customer relationship management (E-CRM)." International Journal of ADVANCED AND APPLIED SCIENCES 8, no. 7 (July 2021): 1–6. http://dx.doi.org/10.21833/ijaas.2021.07.001.
Full textRohner, Peter, and Tobias Mettler. "Hospital Supplier Relationship Management." International Journal of Applied Logistics 1, no. 3 (July 2010): 44–61. http://dx.doi.org/10.4018/jal.2010070103.
Full textN, Ms Kalpitha. "Customer Relationship Management (CRM)." International Journal for Research in Applied Science and Engineering Technology 6, no. 5 (May 31, 2018): 1583–87. http://dx.doi.org/10.22214/ijraset.2018.5256.
Full textFjermestad, Jerry, and Nicholas C. Romano. "Electronic customer relationship management." Business Process Management Journal 9, no. 5 (October 2003): 572–91. http://dx.doi.org/10.1108/14637150310496695.
Full textSchierholz, Ragnar, Lutz M. Kolbe, and Walter Brenner. "Mobilizing customer relationship management." Business Process Management Journal 13, no. 6 (November 13, 2007): 830–52. http://dx.doi.org/10.1108/14637150710834587.
Full textBruning, Stephen D. "Axioms of Relationship Management." Journal of Promotion Management 7, no. 1-2 (March 5, 2001): 3–16. http://dx.doi.org/10.1300/j057v07n01_02.
Full textCrié, Dominique. "BIBLIOGRAPHIE: Relationship marketing management." Recherche et Applications en Marketing (French Edition) 19, no. 1 (March 2004): 105–8. http://dx.doi.org/10.1177/076737010401900107.
Full textGarman, Andrew N., Kristine D. Fitz, and Maria M. Fraser. "Communication and Relationship Management." Journal of Healthcare Management 51, no. 5 (September 2006): 291–94. http://dx.doi.org/10.1097/00115514-200609000-00004.
Full textTöpfer, Armin. "Gezieltes Customer Relationship Management." Controlling 13, no. 4-5 (2001): 185–96. http://dx.doi.org/10.15358/0935-0381-2001-4-5-185.
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