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Books on the topic 'Relationship management'

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Author: Grafiati
Published: 4 June 2021
Last updated: 6 September 2023

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1

Relationship marketing: Management of customer relationships. New York: Pearson Education, 2002.

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2

Bruhn, Manfred. Relationship marketing: Management of customer relationships. Harlow: FT/Prentice Hall, 2003.

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3

Kumar, V., and Werner Reinartz. Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2018. http://dx.doi.org/10.1007/978-3-662-55381-7.

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4

Sperl, Friederike. Customer Relationship Management. Wiesbaden: Springer Fachmedien Wiesbaden, 2016. http://dx.doi.org/10.1007/978-3-658-11547-0.

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5

Neumann, Oliver. Competitor Relationship Management. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. http://dx.doi.org/10.1007/978-3-658-15282-6.

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6

Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. Supplier relationship management. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2.

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7

Trost, Armin. Talent Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-39410-2.

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8

Trost, Armin. Talent Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-17078-2.

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9

Muther, Andreas. Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-642-56222-8.

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10

Schwetz, Wolfgang. Customer Relationship Management. Wiesbaden: Gabler Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-89528-8.

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11

Schwetz, Wolfgang. Customer Relationship Management. Wiesbaden: Gabler Verlag, 2000. http://dx.doi.org/10.1007/978-3-322-92002-7.

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12

Kumar, V., and Werner Reinartz. Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-20110-3.

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13

Badenhoop, Rolf, and Balz Ryf, eds. Patient Relationship Management. Wiesbaden: Gabler Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-86959-3.

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14

Günther, Armin. Complementor Relationship Management. Wiesbaden: Springer Fachmedien Wiesbaden, 2015. http://dx.doi.org/10.1007/978-3-658-08566-7.

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15

Appelfeller, Wieland, and Wolfgang Buchholz. Supplier Relationship Management. Wiesbaden: Gabler, 2011. http://dx.doi.org/10.1007/978-3-8349-6424-3.

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16

Link, Jörg, ed. Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2001. http://dx.doi.org/10.1007/978-3-642-56552-6.

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17

Trost, Armin. Talent Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2014. http://dx.doi.org/10.1007/978-3-642-54557-3.

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18

Rajola, Federico. Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2003. http://dx.doi.org/10.1007/978-3-540-24718-0.

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19

Wessling, Harry. Network Relationship Management. Wiesbaden: Gabler Verlag, 2002. http://dx.doi.org/10.1007/978-3-322-82384-7.

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20

Buttle, Francis, and Stan Maklan. Customer Relationship Management. Fourth Edition. | New York : Routledge, 2019. | Revised edition of the authors’ Customer relationship management, 2015.: Routledge, 2019. http://dx.doi.org/10.4324/9781351016551.

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21

Roberts-Phelps, Graham. Customer Relationship Management. London: Thorogood, 2004.

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22

Customer relationship management. 3rd ed. Amsterdam: Pearson Education, 2009.

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23

Carol, Kerr, ed. Customer relationship management. New York: McGraw-Hill, 2002.

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24

Das, Subhasish. Customer relationship management. New Delhi: Excel Books, 2007.

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25

Ebi, Marandi, ed. Relationship marketing management. London: Thomson Learning, 2003.

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26

Joanna, Reeves, ed. Customer relationship management. London: Caspian Publishing, 1999.

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27

Hougaard, Søren. The Relationship Marketer: Rethinking Strategic Relationship Marketing. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2009.

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28

Helmke, Stefan, Matthias Uebel, and Wilhelm Dangelmaier, eds. Effektives Customer Relationship Management. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. http://dx.doi.org/10.1007/978-3-658-06624-6.

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29

Helmke, Stefan, Matthias Uebel, and Wilhelm Dangelmaier, eds. Effektives Customer Relationship Management. Wiesbaden: Springer Fachmedien Wiesbaden, 2013. http://dx.doi.org/10.1007/978-3-8349-4176-3.

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30

Helmke, Stefan, Matthias F. Uebel, and Wilhelm Dangelmaier, eds. Effektives Customer Relationship Management. Wiesbaden: Gabler, 2008. http://dx.doi.org/10.1007/978-3-8349-9874-3.

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31

Alt, Rainer, and Olaf Reinhold. Social Customer Relationship Management. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-23343-3.

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32

Helmke, Stefan, and Wilhelm Dangelmaier. Marktspiegel Customer Relationship Management. Wiesbaden: Gabler Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-90757-8.

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33

Helmke, Stefan, Matthias Uebel, and Wilhelm Dangelmaier, eds. Effektives Customer Relationship Management. Wiesbaden: Gabler Verlag, 2002. http://dx.doi.org/10.1007/978-3-322-87142-8.

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34

Alt, Rainer, and Olaf Reinhold. Social Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-52790-0.

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35

Kracklauer, Alexander H., D. Quinn Mills, and Dirk Seifert, eds. Collaborative Customer Relationship Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-24710-4.

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36

Helmke, Stefan, Matthias F. Uebel, and Wilhelm Dangelmaier, eds. Effektives Customer Relationship Management. Wiesbaden: Gabler Verlag, 2003. http://dx.doi.org/10.1007/978-3-663-01509-3.

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37

Bromberger, Jörg. Internetgestütztes Customer Relationship Management. Wiesbaden: Deutscher Universitätsverlag, 2004. http://dx.doi.org/10.1007/978-3-322-81714-3.

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38

Helmke, Stefan, and Wilhelm Dangelmaier, eds. Effektives Customer Relationship Management. Wiesbaden: Gabler Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-82348-9.

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39

Bruhn, Manfred, and John Egan. Relationship Marketing: Management of Customer Relationships. Pearson Education, Limited, 2005.

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40

Introbooks. Relationship Management. Independently Published, 2020.

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41

Nash, Tom. Relationship Management. Kogan Page Ltd, 2001.

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42

Schwetz, Wolfgang. Customer Relationship Management. Springer, 2012.

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43

Cunningham, Michael J. Customer Relationship Management. Capstone, 2002.

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44

Peppard, Joe, Simon Knox, Stan Maklan, Lynette Ryals, and Adrian Payne. Customer Relationship Management. Taylor & Francis Group, 2007.

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45

Buttle, Francis. Customer Relationship Management. Routledge, 2008. http://dx.doi.org/10.4324/9780080949611.

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46

Buttle, Francis, and Stan Maklan. Customer Relationship Management. Routledge, 2015. http://dx.doi.org/10.4324/9781315764597.

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47

Bourne, Lynda. Stakeholder Relationship Management. Routledge, 2016. http://dx.doi.org/10.4324/9781315610573.

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48

Sheth, Jagdish N. Customer Relationship Management. McGraw-Hill Education, 2000.

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49

Patient Relationship Management. Wiesbaden: DUV, 2006. http://dx.doi.org/10.1007/978-3-8350-9117-7.

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50

Customer Relationship Management. Wiesbaden: Vieweg+Teubner Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-84961-8.

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