Journal articles: 'Relational outcomes'

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Frosch, Cynthia A., Sarah J. Schoppe-Sullivan, and D. David O’Banion. "Parenting and Child Development: A Relational Health Perspective." American Journal of Lifestyle Medicine 15, no. 1 (May 26, 2019): 45–59. http://dx.doi.org/10.1177/1559827619849028.

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A child’s development is embedded within a complex system of relationships. Among the many relationships that influence children’s growth and development, perhaps the most influential is the one that exists between parent and child. Recognition of the critical importance of early parent-child relationship quality for children’s socioemotional, cognitive, neurobiological, and health outcomes has contributed to a shift in efforts to identify relational determinants of child outcomes. Recent efforts to extend models of relational health to the field of child development highlight the role that parent, child, and contextual factors play in supporting the development and maintenance of healthy parent-child relationships. This review presents a parent-child relational health perspective on development, with an emphasis on socioemotional outcomes in early childhood, along with brief attention to obesity and eating behavior as a relationally informed health outcome. Also emphasized here is the parent–health care provider relationship as a context for supporting healthy outcomes within families as well as screening and intervention efforts to support optimal relational health within families, with the goal of improving mental and physical health within our communities.

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Yaqub, Muhammad Zafar, and Dildar Hussain. "How Do The Relational Investments Affect Relational Outcomes?" Journal of Applied Business Research (JABR) 29, no. 2 (February 13, 2013): 433. http://dx.doi.org/10.19030/jabr.v29i2.7648.

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The paper integrates insights from transaction cost economics and relational exchange theory to discuss the efficacy of value-creating relational investments in affecting certain relational outcomes in context of supplier-intermediate buyer dyadic relationships. After performing PLS path modelling on a data set of 284 dyadic relationships, it has been found that value-creating relational investments made by the focal suppliers in their (intermediate) buyers positively affect various facets of satisfaction, trust and commitment (altogether, the relationship quality) of the intermediate buyers. It has been further argued that an enhancement in the relationship quality ultimately translates into an enhancement in performance of the inter-firm relationships.

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Gergen, Kenneth J. "Relational Process for Ethical Outcomes." Journal of Systemic Therapies 20, no. 4 (December 2001): 7–10. http://dx.doi.org/10.1521/jsyt.20.4.7.23091.

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Noor ritawaty. "THE EFFECT OF SERVICE QUALITY AND RELATIONAL EFFORTS ON TRANSACTION SATISFACTION, RELATIONAL OUTCOME AND CUSTOMER RETENTION IN RETAIL BUSINESS IN THE CITY OF BANJARMASIN." Archives of Business Research 7, no. 10 (October 29, 2019): 113–20. http://dx.doi.org/10.14738/abr.710.7252.

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ABSTRACT The study aims to analyze the influence of the services quality and relational efforts relational satisfaction, relational outcomes and retention of customers in the retail business in the city of Banjarmasin. The population in this study is the consumer supermarket in the city of Banjarmasin, such as Hypermart, Giant. Lottemart, and Ramayana Robinson. Given the respondents in this study is homogeneous, so that the sample collection technique is systematic random sampling with selected respondents must meet predetermined criteria standards. because the population is not limited to, the proportional method used to determine the number of samples as many as 200. Data analysis using SPSS and AMOS 20.0 software. From the test results that, only 7 hypothesis have a significant effect, namely: services Quality has significantly influence to customer satisfaction of retail transactions in Banjarmasin. Quality of service is a significant effect on the retention of retail customers in the city of Banjarmasin. Relational Efforts significant effect on satisfaction of customer transactions in Banjarmasin. Relational efforts has significant influence to outcome relational. Satisfaction transaction has significant influence to outcome relational retail customers in the city of Banjarmasin. Transactions Satisfaction has significant effect to the customer retention of retail customers in the city of Banjarmasin. Outcome relational has significant effect on the customersretention in the city of Banjarmasin.While two other hypothesis has not significant are: Quality of service not significant effect on relational outcomes retail customers in the city of Banjarmasin. Efforts relational no significant effect on the retention of retail customers in the city of Banjarmasin. Keywords: Service Quality, Relational Effort, Transaction Satisfaction, Relational Outcomes, Customer Retention

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Pederson, Joshua R., Leah E. LeFebvre, and Darrin J. Griffin. "Relational surprise experiences as a unique form of relational maintenance." Interpersona: An International Journal on Personal Relationships 14, no. 2 (December 22, 2020): 118–36. http://dx.doi.org/10.5964/ijpr.v14i2.3647.

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This study presents an initial exploration and conceptualization of relational surprise experiences (RSEs) as communication phenomenon involving strategic relational maintenance behaviors with potential for positive and negative outcomes. University students in the Southeastern United States (N = 203) described a RSE that occurred with a close relational partner (romantic partner, friend, or family member), explained how deception was used to achieve the surprise, and reported relational benefits and drawbacks in an online survey. Seven types of RSEs were reported including gifts, events, visits, and destinations. Responses revealed that people considered surprises as relationally beneficial with minimal drawbacks. Although over one-third of the participants described their partner’s pants perceived the surprise as a violation of relational rules. Some participants reported both benefits and drawbacks to RSEs, thereby illuminating a nuance for traditional relational maintenance typologies. This study establishes a path to explore implications of RSEs for individual and relational satisfaction, happiness, and well-being.

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Kelleher, Tom, and Barbara M. Miller. "Organizational Blogs and the Human Voice: Relational Strategies and Relational Outcomes." Journal of Computer-Mediated Communication 11, no. 2 (January 2006): 395–414. http://dx.doi.org/10.1111/j.1083-6101.2006.00019.x.

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Jones, Jayme L., Jeffrey H. Kahn, and Samantha DeHaan Sullivan. "Relational Aggression Victimization as a Predictor of Middle-School Girls' Self-Disclosure to Peers." Violence and Victims 35, no. 1 (February 1, 2020): 54–67. http://dx.doi.org/10.1891/0886-6708.vv-d-18-00085.

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Being a victim of relational aggression is associated with many negative outcomes among adolescent girls, and diminished self-disclosure to peers may be one of them. Given this possibility, it is important to examine potential mediators of this relation. Middle-school girls (N = 180) completed paper-and-pencil measures of relational aggression victimization, self-disclosure to their peer group, and four potential mediators—outcome expectations about self-disclosure, loneliness, social anxiety, and self-esteem. Negative outcome expectations about disclosure and loneliness were significant mediators of the relation between being a victim of relational aggression and self-disclosing to the peer group. Despite the limitations of these cross-sectional data, the present findings suggest that relational aggression is associated with diminished disclosure to others because victimized girls experience heightened loneliness and because they believe that self-disclosure will lead to negative outcomes.

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Hambrick, Erin P., Thomas W. Brawner, and Bruce D. Perry. "Examining Developmental Adversity and Connectedness in Child Welfare-Involved Children." Children Australia 43, no. 2 (June 2018): 105–15. http://dx.doi.org/10.1017/cha.2018.21.

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Identifying optimal out-of-home placements for child welfare-involved youth is challenging. Examples of youth recovering within each “out-of-home” placement type (foster, relative, residential) are evident, as are examples of youth who are deteriorating. The heterogeneity in developmental history and current functioning of youth makes blanket policies regarding placement unwise. Examination of developmental heterogeneity and functioning of youth in the welfare system can provide insights about factors influencing outcomes, thereby informing practice, program and policy. We explore whether current relational health (connectedness) promotes positive outcomes for child welfare-involved youth while controlling for developmental risk (history of adverse, and lack of relationally positive, experiences). Clinicians at 19 organisations serving child welfare-involved youth used a neurodevelopmentally informed approach to intervention, the Neurosequential Model of Therapeutics (NMT), which includes metrics to assess the developmental timing of children's risk, “connectedness” and neurodevelopmental functioning (e.g., sleep, arousal, cortical control). Data-driven statistical techniques were used to produce stable, generalisable estimates. Risk during the perinatal (0–2 months) period significantly predicted children's functioning; current relational health predicted outcomes more strongly. Although early life developmental risk has a persistent effect on functioning, relationally supportive contexts may mitigate this risk. Improving relational contexts of child welfare-involved youth, regardless of placement type, is key.

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Osman, Lokhman Hakim, Azhar Ahmad, and Nor Asiah Omar. "Analyzing the Impact of Firm’s Embeddedness in a Centralized Supply Network Structure on Relational Capital Outcomes." Review of Economic and Business Studies 8, no. 1 (June 1, 2015): 55–82. http://dx.doi.org/10.1515/rebs-2016-0016.

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AbstractThis research looks at the different effects of firms’ network structural positions in an upstream supply network upon the firms’ level of relational capital outcomes. Previous research largely focused on the context of decentralized network structure. However, the supply network is a centralized network because of the existence of the focal firm. The existence of the focal firm may influence the impact of relational capital outcomes. Hence, the objective of this research is to determine the type of network structural positions required to obtain a reasonable relational capital outcome in upstream supply network. This study found that network structural positions, i.e. degree centrality contributed to firms’ level of relational capital trust. Hence, a firm embedded in upstream supply network benefits differently in terms of relational capital through different degree of embeddedness. The firm resources should be re-aligned to match the benefits of the different network structural positions.

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Han, Heesup, and Wansoo Kim. "OUTCOMES OF RELATIONAL BENEFITS: RESTAURANT CUSTOMERS' PERSPECTIVE." Journal of Travel & Tourism Marketing 26, no. 8 (December 2009): 820–35. http://dx.doi.org/10.1080/10548400903356236.

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Coelho, Arnaldo, Cristela Bairrada, and Filipa Peres. "Brand communities’ relational outcomes, through brand love." Journal of Product & Brand Management 28, no. 2 (March 11, 2019): 154–65. http://dx.doi.org/10.1108/jpbm-09-2017-1593.

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PurposeThis paper aims to identify the impacts of brand communities on relational outcomes such as word-of-mouth, advocacy and loyalty through the mediating effects of brand love.Design/methodology/approachIn total, 510 valid questionnaires were collected from Portuguese consumers. Structural equation modeling was used to test the proposed hypotheses.FindingsThis investigation shows how brand communities may contribute to reinforce the bonds between brands and customers by introducing love in these relationships. The results of this study show that the identification dimension of brand communities has an important effect on brand love, word-of-mouth, advocacy and brand loyalty. Building on the foundations of previous studies, this research also highlights the role of brand love on word-of-mouth, brand advocacy and brand loyalty and the impact of brand loyalty on word-of-mouth, brand advocacy and brand loyalty.Originality/valueThis investigation makes two major contributions: first, investigating the impacts of brand communities, and second, using the mediating effects of brand love on relational outcomes.

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Marcos, Anabela Maria Bello de Figueiredo, and Arnaldo Fernandes de Matos Coelho. "Communication relational outcomes in the insurance industry." Asia Pacific Journal of Marketing and Logistics 30, no. 5 (November 12, 2018): 1294–318. http://dx.doi.org/10.1108/apjml-10-2017-0235.

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PurposeThe purpose of this paper is to understand the role that communication plays in the insurance industry, as well as its relational outcomes.Design/methodology/approachThis investigation proposes a theoretical model tested using structural equation modelling. A questionnaire survey was developed to explore the relationships among communication, reputation, trust, commitment, loyalty and word-of-mouth (WOM). For this study, 744 valid questionnaires were collected from a sample of Portuguese car insurance holders.FindingsThe results show that communication directly influences reputation, trust and commitment. Communication also indirectly influences loyalty through reputation, trust, and commitment and communication indirectly influences WOM via trust and commitment. In turn, reputation influences trust and trust impact on relational commitment. Finally, loyalty influences WOM.Originality/valueThis investigation examines the mediating role of reputation, trust and relational commitment in the relationship among communication and loyalty and WOM, in a relational perspective. It fills a gap in the literature by exploring the importance of communication in the insurance industry. Thus, this study will be useful to decision makers in the insurance industry seeking to improve their insurance holders–insurance companies relationships.

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Tahir, Muhammad, Sajid Rahman, and Imran Saeed. "The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan." Global Regional Review IV, no. III (September 30, 2019): 103–11. http://dx.doi.org/10.31703/grr.2019(iv-iii).12.

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Relational coordination is an emerging HR-related concept based on the network of ties between task participants and is expected to produce favorable efficiency and quality outcome. The relational coordination-employee outcome is new research dimension in the relational coordination field. The objective of the study was to test if relational coordination leads to employee related outcomes. In terms of research methodology, we followed the positivism paradigm, used deductive approach, and quantitative method of data collection and analysis. Furthermore, we used the survey based on previously developed measures for data collection. Through stratified random sampling, data is collected from doctors, nurses, and support staff from five public and five private sector hospitals. The usable questionnaires were 978. Our findings show that relational coordination among staff positively influence the employee creative involvement (employee outcome). The findings have implications for the management of healthcare and a number of recommendations are made.

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Zakrzewska-Bielawska, Agnieszka, and Dagmara Lewicka. "A company’s relational strategy: Linkage between strategic choices, attributes, and outcomes." PLOS ONE 16, no. 7 (July 22, 2021): e0254531. http://dx.doi.org/10.1371/journal.pone.0254531.

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Nowadays, the idea of firms’ atomization is rejected and companies are perceived as entities embedded in inter-organizational relationships and their configurations, including dyads and networks. The relational view in strategic management thus prompts research on a firm’s relational strategy. This paper taps this gap considering links between strategic choices and attributes of a company’s inter-organizational relationships, as well as the outcomes achieved by collaboration with different groups of stakeholders. We test the model based on research carried out on a representative sample of 400 enterprises operating in Poland and on international markets. The results of structural equation modeling show that 1) the outcomes of collaboration reflect market benefits and are dependent on the durability of the inter-organizational relationships and the heterogeneity of the supply chain relationships, 2) durability as an attribute of the relational strategy depends on the choice of how to create and appropriate value, and 3) in turn, the attribute of heterogeneity of the relational strategy depends on what type of partners are selected. Thereby, we deliver managerial implications on how to create a relational strategy to achieve a relational rent and better a company’s market position.

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Cai, Shaohan, and Minjoon Jun. "Relationship between Information Richness and Exchange Outcomes." International Journal of Information Systems and Supply Chain Management 8, no. 1 (January 2015): 1–21. http://dx.doi.org/10.4018/ijisscm.2015010101.

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The present study identifies the richness levels of various Internet media and empirically examines the moderating effects of Internet media richness (rich and lean media) and Internet communication governance mechanisms (legal contracts and relational norms) on the relationships between rich and lean information communication, and exchange outcomes. This study uses regression analysis to analyze data collected from 284 Chinese companies. The analysis reveals that: (1) Rich information exchange is effective when rich Internet media is frequently used. Conversely, the effectiveness of lean information exchange is not significantly affected by the frequent use of lean Internet media; (2) While lean information exchange is effective when legal contracts are extensively utilized as a governance mechanism, rich information exchange is effective when high levels of relational norms exist; and (3) Lean information exchange is effective when a high level of plural form governance (i.e., a combination of relational norms and legal contracts) exists.

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Mikkelson, Alan C., and Colter D. Ray. "Development of the Revised Relational Maximization Scale and explorations of how relational maximization relates to personal and relational outcomes." Journal of Social and Personal Relationships 37, no. 8-9 (June 4, 2020): 2482–509. http://dx.doi.org/10.1177/0265407520928122.

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Cheek and Schwartz argued for conceptualizing maximization as the goal of “choosing the best” coupled with the strategy of “alternative search.” Using this conceptualization, we conducted five studies (Total N = 1,617) to revise the Relational Maximization Scale. Two exploratory factor analyses (Exploratory Study and Study 1) confirmed that choosing the best and alternative search were empirically distinct. A confirmatory factor analysis (Study 2) demonstrated the strength of the factor structure for these two dimensions. Study 2 results also indicated that choosing the best correlated with rational and intuitive decision-making styles, whereas alternative search correlated with indecisive, avoidant, and intuitive decision-making styles. In Study 3, choosing the best was positively related to relational outcomes (e.g., satisfaction, commitment, and trust), whereas alternative search was negatively related to relational outcomes. Study 4 demonstrated that alternative search and the quality of alternatives were empirically distinct. Study 4 also showed that choosing the best was positively related to life satisfaction and optimism, whereas alternative search was positively related to regret and negatively related to optimism. Together, these studies validate the importance of examining domain-specific maximization in ongoing relationships and offer a new Revised Relational Maximization Scale. Specifically, we propose that the choosing the best subscale be used as a measure of the maximization goal and that the alternative search subscale be used as a measure of the maximization strategy.

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Conway, FJ. "Integer-driven relational database for clinical outcomes research." Journal of the American Podiatric Medical Association 86, no. 2 (February 1, 1996): 74–79. http://dx.doi.org/10.7547/87507315-86-2-74.

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A working database program specifically designed to organize and analyze data for the purpose of generating clinical outcomes reports is presented. Following the author's hypothesis, the database accepts only integer input but can generate reports in textual format. The pilot model database presented here uses only five clinic data items, three outcomes items, and can generate 90 different outcomes reports in the form of charts, graphs, or grids. The program consists of a graphical user interface front end that drives a relational database.

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Craft, Alexandrea L., Christina A. Rowley, and Maureen Perry-Jenkins. "Multiracial Families: Differences in Values & Relational Outcomes." Journal of Child and Family Studies 31, no. 3 (February 15, 2022): 629–48. http://dx.doi.org/10.1007/s10826-022-02247-8.

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Pogge, Thomas W. "RELATIONAL CONCEPTIONS OF JUSTICE: RESPONSIBILITIES FOR HEALTH OUTCOMES." Veritas (Porto Alegre) 46, no. 1 (December 30, 2001): 51. http://dx.doi.org/10.15448/1984-6746.2001.1.34987.

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Numa sociedade democrática, as regras sociais são impostas a cada um por todos. Como “recebedores” de tais regras, tendemos a pensar que elas deviam ser designadas para engendrar a melhor distribuição possível de bens e males ou qualidade de vida. Enquanto autores das regras, tendemos a pensar que os malefícios por nós impostos através de tais regras têm maior peso moral que os danos que nós meramente deixamos de evitar ou mitigar. Embora as atuais teorias (consequencialistas e rawlsianas) sejam dominadas pela primeira perspectiva, uma concepção adequada da justiça exige um balanceamento de ambas tendências. O tema da equidade na saúde é bem apropriado para mostrar como concepções da justiça puramente dirigidas aos recebedores estão fadadas ao fracasso e como esboçar uma alternativa mais promissora.

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Plasencia, M. Leili, Charles T. Taylor, and Lynn E. Alden. "Unmasking One’s True Self Facilitates Positive Relational Outcomes." Clinical Psychological Science 4, no. 6 (June 23, 2016): 1002–14. http://dx.doi.org/10.1177/2167702615622204.

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Individuals with social anxiety disorder (SAD) are motivated to conceal what they perceive to be personal inadequacies. They recognize, however, that their behavior does not convey who they genuinely are. Here, we examined whether increasing perceived authenticity facilitates positive social functioning in these individuals. Participants diagnosed with SAD ( N = 72) engaged in two social interactions with experimental confederates. Prior to the second interaction, participants were randomly assigned to one of two conditions equated on all elements except a safety behavior reduction procedure intended to increase self-authenticity. As hypothesized, increased authenticity led to beneficial changes in the cognitive, affective, and motivation processes that promote relational functioning. These results suggest that the experience of expressing one’s authentic self may reduce SAD-related social impairment.

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Ning, Yan, and Florence Yean Yng Ling. "Boosting Public Construction Project Outcomes through Relational Transactions." Journal of Construction Engineering and Management 140, no. 1 (January 2014): 04013037. http://dx.doi.org/10.1061/(asce)co.1943-7862.0000780.

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Sanner, Scott, and Kristian Kersting. "Symbolic Dynamic Programming for First-order POMDPs." Proceedings of the AAAI Conference on Artificial Intelligence 24, no. 1 (July 4, 2010): 1140–46. http://dx.doi.org/10.1609/aaai.v24i1.7747.

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Partially-observable Markov decision processes (POMDPs) provide a powerful model for sequential decision-making problems with partially-observed state and are known to have (approximately) optimal dynamic programming solutions. Much work in recent years has focused on improving the efficiency of these dynamic programming algorithms by exploiting symmetries and factored or relational representations. In this work, we show that it is also possible to exploit the full expressive power of first-order quantification to achieve state, action, and observation abstraction in a dynamic programming solution to relationally specified POMDPs. Among the advantages of this approach are the ability to maintain compact value function representations, abstract over the space of potentially optimal actions, and automatically derive compact conditional policy trees that minimally partition relational observation spaces according to distinctions that have an impact on policy values. This is the first lifted relational POMDP solution that can optimally accommodate actions with a potentially infinite relational space of observation outcomes.

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Varghese, Sabu, and M. S. Raju. "Psychological Contract Breach and Organizational Outcomes: Moderating Effect of Tenure." Asian Review of Social Sciences 8, S1 (February 5, 2019): 46–51. http://dx.doi.org/10.51983/arss-2019.8.s1.1495.

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Conventional wisdom tells us that only if the employees are paid enough, they can be made happy consequently productive. However, studies have suggested that the nature of the relations between employer and employee have a vital role to play in employee’s job satisfaction, Likewise, employee’s intention to leave the organization is influenced by both money related factors and relational elements. Studies suggest that the nature of the employer-employee relationship significantly affects the employee perceptions and reactions. Psychological Contract is a model which will help one to understand the employer-employee relationship. The mutual expectations and obligations proportionate to each one’s contribution is a general way to define psychological contract. Research suggests that a breach of this contract can affect the organizational outcomes and employee reactions negatively. This study considers the psychological contract breach from the employees’ perspective. Although studies have been made on the effect of psychological contract breach on several organizational outcomes, little effort has been noticed to be made to study the effect of the commonly identified dimensions – relational contract breach and transactional contract breach- on the employee reactions. While social and emotional factors such as loyalty and support contribute to relational contract, compensation and personal benefits contribute to transactional contracts. This work is noteworthy as it assesses the effect of relational contract breach and transactional contract breach on job satisfaction and employee turnover intention. The study also examines the effect of individual level variable- tenure – on the relationship of RCB and TCB with job satisfaction and turnover intention. Respondents to this study were 228 teachers from the self-financing colleges in the district of Ernakulam, Kerala in India. The results suggest that relational and transactional contract breaches will lead to significant employee reactions- reduces job satisfaction and enhances turnover intention. Tenure moderates the relationship between relational contract breach and turnover intention but not between relational contract breach and job satisfaction. Conversely, tenure moderates the transactional contract breach- turnover intention relationship but not transactional contract breach- job satisfaction.

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Ling, Florence Y. Y., and Wei Wey Khoo. "Improving relationships in project teams in Malaysia." Built Environment Project and Asset Management 6, no. 3 (July 4, 2016): 284–301. http://dx.doi.org/10.1108/bepam-04-2015-0014.

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Purpose – The purpose of this paper is to investigate relational practices that can improve construction project outcomes in Malaysia. Design/methodology/approach – Based on the literature review, a questionnaire was designed containing 14 relational practices that were identified and grouped under five relational norms. Using a survey questionnaire, data were collected from clients, consultants and contractors in Malaysia’s construction industry. In-depth interviews were conducted to validate the statistical findings. Findings – When contracts are adjustable to address uncertainties, the projects concerned have better cost and quality outcomes. A better schedule outcome is correlated with coordinating and monitoring plans jointly. Open communication and sharing trustworthy project information have been found to produce better client-consultant and consultant-contractor relationships at the end of a project. When parties maintain a social relationship outside of a project, relationships between clients, contractors and consultants also improve significantly. Research limitations/implications – The findings are not easily generalisable due to the relatively small sample size, low response rate and the data being collected from only three regions in Malaysia. Practical implications – Clients need to take the lead in adopting relational practices, as these may give rise to warmer relationships and better project outcomes. Showing too much commitment and flexibility may harm the project schedule because of the frequent changes. Originality/value – This study found that the theory of relational contracting norms applies to Malaysia’s construction industry. The parties do not rely strictly on contract conditions but embrace role integrity, preserve relations and harmony to avoid relational conflict, and achieve their goals through proper means.

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Al-Wugayan, Adel A. "Customer Relationships in Banking: Does relationship strength influence relationship quality and outcomes?" Studies in Business and Economics 23, no. 1 (2020): 61–97. http://dx.doi.org/10.29117/sbe.2020.0121.

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This study investigates how customer-bank relationship strength dimensions, reflected by relationship length, depth and width, influence the associations between customer-perceived relationship quality and relational outcomes in retail bank service industry. To date, it’s still unclear whether relationship strength could contribute to, or detract from, customer relationship quality and outcome. A total of 2,029 bank customers in Kuwait are surveyed and data collected is analyzed using PLS-SEM modeling to validate the proposed conceptual framework followed by Multi-Group Analysis to test study hypotheses. Obtained findings show that the linkages between relationship quality components (satisfaction, trust and commitment) and relational outcomes (loyalty and Word-of-Mouth) are affected by the level of relationship length and depth, while relationship width only influenced the association between satisfaction and relational quality. The inclusion of relationship strength that represents past customer behavior provides a more accurate and comprehensive view of the dynamics of the interrelationship between key antecedents and consequences of relationship marketing in the retail banking industry.

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Brunie, Aurélie. "Household Awareness of What to Do in a Disaster: A Social Capital Approach." International Journal of Mass Emergencies & Disasters 28, no. 1 (March 2010): 59–86. http://dx.doi.org/10.1177/028072701002800103.

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This article investigates the utility of a social capital approach for explaining household awareness of what to do in a disaster in the context of long-term threats. Using data from a household survey in Dominica, it assesses how the concepts and measures for two variants of social capita—relational and community—can be used to explain three separate awareness outcomes. Results demonstrate the relevance of both relational and community social capital tools for disaster research. Each type of social capital was found to be significantly related to a different awareness outcome. Further, although there was no evidence of a different effect of relational social capital across outcomes, there were significant differences between the effects of community social capital on awareness of protective measures, knowledge of what to take to a shelter, and familiarity with disaster committee responsibilities.

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Siddique, Muhammad, and Mohammad Raijul Islam. "Relational Coordination Among Service Providers." International Journal of Strategic Decision Sciences 14, no. 1 (February 16, 2023): 1–17. http://dx.doi.org/10.4018/ijsds.318449.

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This paper seeks to identify a potential mechanism over which HPWS influences performance. Using relational coordination theory, this paper assesses communication and relational ties of relational coordination as a potential link over which HPWS can affect unit-level performance in banks which are characterized as highly uncertain, interdependent, as well as time-bound. Primary data were collected from bank officers about the strength of HPWS and relational coordination among employees. Results indicate that HPWS was significantly associated with bank performance outcomes, including branch levels of deposits, loans, and net profit. Results also indicate that RC significantly mediated the linkages between HPWS and unit-level performance outcomes. These results suggest new insights for top management and HR leaders in the banking industry regarding the design of HPWS.

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Goodman, Lisa A., Catherine Glenn, Amanda Bohlig, Victoria Banyard, and Angela Borges. "Feminist Relational Advocacy." Counseling Psychologist 37, no. 6 (November 4, 2008): 848–76. http://dx.doi.org/10.1177/0011000008326325.

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This article describes a qualitative study of how low-income women who are struggling with symptoms of depression experience feminist relational advocacy, a new model that is informed by feminist, multicultural, and community psychology theories. Using qualitative content analysis of participant interviews, the authors describe the processes and outcomes of feminist relational advocacy from participants' perspectives; they also consider how emergent themes fit with principles of the model, including the importance of women's narratives, the inseparability of emotional and practical support, the centrality of the advocacy relationship, and oppression as a source of emotional distress. The article concludes with a discussion of the practice and research implications of the study, highlighting the possibilities of feminist relational advocacy as a new tool for counseling psychologists and the lessons for advocacy models in general.

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Afifi, Tamara D., Nicole Zamanzadeh, Kathryn Harrison, and Debora Perez Torrez. "Explaining the impact of differences in voting patterns on resilience and relational load in romantic relationships during the transition to the Trump presidency." Journal of Social and Personal Relationships 37, no. 1 (May 20, 2019): 3–26. http://dx.doi.org/10.1177/0265407519846566.

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The theory of resilience and relational load was used to examine the impact of voting patterns in the 2016 U.S. presidential election on individuals’ romantic relationships. Married/cohabitating individuals ( N = 961) completed online surveys at three time points during the transition to the Trump Presidency. The results supported our emotional capital hypothesis in that ongoing relationship maintenance in one’s relationship predicted less stress about the Trump presidency, less conflict, less relational load, greater communal orientation, and greater relational resilience. The positive effect of ongoing relationship maintenance on these relational outcomes occurred regardless of how the partners voted. At the same time, voting differently than one’s partner was still stressful and negatively influenced these outcomes. The results also supported our relational load model, which found that differences in voting negatively affected individuals’ communal orientation and the degree to which they maintained their relationships, which fueled conflict and stress. This conflict and stress was associated with an increase in relational load and a decrease in relational resilience.

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Weiss, Jeremy C., Sriraam Natarajan, Peggy L. Peissig, Catherine A. McCarty, and David Page. "Machine Learning for Personalized Medicine: Predicting Primary Myocardial Infarction from Electronic Health Records." AI Magazine 33, no. 4 (December 21, 2012): 33. http://dx.doi.org/10.1609/aimag.v33i4.2438.

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Electronic health records (EHRs) are an emerging relational domain with large potential to improve clinical outcomes. We apply two statistical relational learning (SRL) algorithms to the task of predicting primary myocardial infarction. We show that one SRL algorithm, relational functional gradient boosting, outperforms propositional learners particularly in the medically-relevant high recall region. We observe that both SRL algorithms predict outcomes better than their propositional analogs and suggest how our methods can augment current epidemiological practices.

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Weiss, Jeremy, David Page, Sriraam Natarajan, Peggy Peissig, and Catherine McCarty. "Statistical Relational Learning to Predict Primary Myocardial Infarction from Electronic Health Records." Proceedings of the AAAI Conference on Artificial Intelligence 26, no. 2 (July 22, 2012): 2341–47. http://dx.doi.org/10.1609/aaai.v26i2.18981.

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Electronic health records (EHRs) are an emerging relational domain with large potential to improve clinical outcomes. We apply two statistical relational learning (SRL) algorithms to the task of predicting primary myocardial infarction. We show that one SRL algorithm, relational functional gradient boosting, outperforms propositional learners particularly in the medically-relevant high recall region. We observe that both SRL algorithms predict outcomes better than their propositional analogs and suggest how our methods can augment current epidemiological practices.

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Oshri, Ilan, Daria Arkhipova, and Giovanni Vaia. "Exploring the Effect of Familiarity and Advisory Services on Innovation Outcomes in Outsourcing Settings." Journal of Information Technology 33, no. 3 (September 2018): 203–15. http://dx.doi.org/10.1057/s41265-018-0052-3.

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Innovation through outsourcing can be hindered as a result of opportunistic behaviour. As a remedy, the extant literature encourages firms to enhance familiarity between the parties and/or consider using advisory services. In this paper, we seek to examine the effect of knowledge familiarity (client-supplier and supplier-client) and relational familiarity on innovation outcomes. Further, we also examine whether the presence of advisors improves innovation outcomes. Our results suggest that a higher degree of relational familiarity and client-supplier knowledge familiarity are associated with better innovation outcomes. We also reveal that client-supplier knowledge familiarity mediates the effect of supplier-client knowledge familiarity on innovation outcomes. We did not find support for the direct effect of advisors on innovation outcomes. Instead, the presence of advisors moderates the effect of supplier-client and relational familiarity on innovation outcomes. We consider the implications for the IS outsourcing literature and practice.

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Friedrich, Andrea M., and Thomas R. Zentall. "A relational differential outcomes effect: pigeons can classify outcomes as “good” and “better”." Animal Cognition 13, no. 2 (September 25, 2009): 359–65. http://dx.doi.org/10.1007/s10071-009-0286-0.

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Kelley, Douglas L., and Vincent R. Waldron. "An Investigation of Forgiveness-seeking Communication and Relational Outcomes." Communication Quarterly 53, no. 3 (August 2005): 339–58. http://dx.doi.org/10.1080/01463370500101097.

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Lacey, Russell, Jaebeom Suh, and Robert M. Morgan. "Differential Effects of Preferential Treatment Levels on Relational Outcomes." Journal of Service Research 9, no. 3 (February 2007): 241–56. http://dx.doi.org/10.1177/1094670506295850.

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Aggarwal, Upasana, and Shivganesh Bhargava. "Predictors and Outcomes of Relational and Transactional Psychological Contract." Psychological Studies 55, no. 3 (September 2010): 195–207. http://dx.doi.org/10.1007/s12646-010-0033-2.

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Spieker, Susan J., Susan B. Campbell, Nathan Vandergrift, Kim M. Pierce, Elizabeth Cauffman, Elizabeth J. Susman, and Glenn I. Roisman. "Relational Aggression in Middle Childhood: Predictors and Adolescent Outcomes." Social Development 21, no. 2 (September 13, 2011): 354–75. http://dx.doi.org/10.1111/j.1467-9507.2011.00631.x.

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Lacey, Russell. "Limited influence of loyalty program membership on relational outcomes." Journal of Consumer Marketing 26, no. 6 (September 11, 2009): 392–402. http://dx.doi.org/10.1108/07363760910988210.

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Liang, Belle, Linda M. Williams, and Jane A. Siegel. "Relational Outcomes of Childhood Sexual Trauma in Female Survivors." Journal of Interpersonal Violence 21, no. 1 (January 2006): 42–57. http://dx.doi.org/10.1177/0886260505281603.

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Loi, Raymond, and Hang-yue Ngo. "Work outcomes of relational demography in Chinese vertical dyads." International Journal of Human Resource Management 20, no. 8 (August 2009): 1704–19. http://dx.doi.org/10.1080/09585190903087057.

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Maduku, Daniel K., and Ryan L. Mathaba. "Relational Benefits as Predictors of Relationship Quality Outcomes in Online Retailing." Journal of Electronic Commerce in Organizations 20, no. 1 (January 1, 2022): 1–34. http://dx.doi.org/10.4018/jeco.305737.

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The present study examines the extent to which structural assurance mechanisms and economic benefits of online shopping are used by online shoppers as cues to infer the relational benefits of confidence and special treatment, respectively. The study further posits that these relational benefits foster relationship quality outcomes for online retailers. The study's findings—based on survey data obtained from 580 online shoppers—suggest that the online retailing structural assurance mechanisms and the selected economic benefits online shopping positively predict online shoppers' special treatment benefits and confidence benefits. The results also show that special treatment benefits and confidence benefits positively predict relationship quality outcomes. The findings also show how the relational benefits serve as mediating mechanisms through which the online retailing structural assurance features and customisation and functional convenience affect the relationship quality outcomes.

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Felton, Luke, and Sophia Jowett. "Self-Determination Theory Perspective on Attachment, Need Satisfaction, and Well-Being in a Sample of Athletes: A Longitudinal Study." Journal of Clinical Sport Psychology 11, no. 4 (December 2017): 304–23. http://dx.doi.org/10.1123/jcsp.2016-0013.

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The current study aimed to examine whether (a) mean differences and changes in athletes’ attachment style predicted psychological need satisfaction within two diverse relational contexts (coach and parent) and well-being, and (b) mean differences and changes in need satisfaction within the two relational contexts predicted well-being. One hundred and ten athletes aged between 15 and 32 years old completed a multisection questionnaire at three time points over a span of 6 months to assess the main study variables. Multilevel modeling revealed that insecure attachment styles (anxious and avoidant) predicted well-being outcomes at the within- and between-person levels. Avoidant attachment predicted need satisfaction within the parent relational context at both levels, and need satisfaction within the coach relational context at the between-person level. Need satisfaction within both relational contexts predicted various well-being outcomes at the between-person level, while need satisfaction within the parent relational context predicted vitality at the within-person level.

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King, Mary E., and Angela G. La Valley. "Partner Influence, Emotion, and Relational Outcomes: A Test of Relational Turbulence Theory in Early Dating Relationships." Southern Communication Journal 84, no. 5 (July 4, 2019): 287–300. http://dx.doi.org/10.1080/1041794x.2019.1639212.

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Bar-Kalifa, Eran, Rony Pshedetzky-Shochat, Eshkol Rafaeli, and Marci E. J. Gleason. "Daily Support Equity in Romantic Couples." Social Psychological and Personality Science 9, no. 7 (August 22, 2017): 790–801. http://dx.doi.org/10.1177/1948550617725150.

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Receiving support may yield negative outcomes, although these can be offset by reciprocating support. Here, we argue that support receipt and reciprocation should be considered with reference to two separate needs, for relatedness/communion and competence/agency, which underlie differential effects of equity on affective versus relational outcomes. To test these, we go beyond earlier studies by (a) examining equity along a (daily) continuum, (b) using the novel analytic approach of polynomial regression with response surface analyses, and (c) indexing equity from both monadic and dyadic perspectives. Using dyadic daily diaries ( NDays = 35, NCouples = 80), we found personal outcomes (positive affect [PA] and negative affect [NA]) to be worst on inequitable days, particularly overbenefit ones. In contrast, equity did not play the same role with regard to relational outcomes (closeness/satisfaction), for which overbenefit proved more positive. Interestingly, the monadic and dyadic perspectives converged more with personal than with relational outcomes.

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K. Weaven, Scott, Debra Grace, Lorelle Frazer, and Jeffrey Giddings. "The effect of pre-entry information on relational outcomes in franchising." European Journal of Marketing 48, no. 1/2 (February 4, 2014): 193–217. http://dx.doi.org/10.1108/ejm-06-2011-0301.

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Purpose – The purpose of this paper is to examine how pre-entry franchising information (i.e. franchisor-provided) influences the confirmation (or not) of franchisees' pre-entry expectations and their subsequent assessment of trust in their franchisor. Relationships with outcome variables, such as perceived conflict and relational satisfaction, are also examined. Finally, the authors compare their hypothesised model across male and female franchisees and different patterns of relationships result. Design/methodology/approach – Data were collected via a mail survey administered to a sample of 3,000 franchisees in Australia, which resulted in the collection of 339 useable responses (11 per cent response rate). The conceptual model was tested via structural equation modelling using AMOS 17.0 and all paths were significant, as hypothesised. However, when the sample was split across gender, some clear differences emerged. Findings – The findings reveal that male and female franchisees use pre-entry informational sources in different ways in formulating their expectations and trust in their franchisors. Furthermore, in terms of relational outcomes, perceived conflict plays a very different role in regard to overall relational satisfaction when examined across gender. Originality/value – This paper addresses a significant gap in the literature by examining the dynamics of information dissemination in influencing franchisees' pre-entry expectations of, and trust in, their franchisors. In addition, gender differences in pre-entry information dissemination, expectations (dis)confirmation and relational outcomes, not yet explored, are also reported. The results prompt significant implications and suggestions for future research in this under-researched area of franchising inquiry.

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McManus, Tara G., Yuliya Yurashevich, and Courtney McDaniel. "Explaining how college-aged individuals provide information to friends experiencing romantic relational uncertainty." Interpersona: An International Journal on Personal Relationships 13, no. 1 (July 19, 2019): 31–46. http://dx.doi.org/10.5964/ijpr.v13i1.327.

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College-aged individuals report having difficulty deciding what and how much information to provide to friends, yet they often turn to one another for information when experiencing relational uncertainty in a romantic relationship. Given the central role friendships have in college-aged individuals’ lives, identifying ways to decrease the difficulty of providing information is necessary. By framing friends’ relational uncertainty conversations as an information management process, the information-provider’s cognitions and emotions are highlighted as factors likely influencing the information provided to friends requesting it to manage their relational uncertainty. In an online survey (N = 367), participants recalled their most recent conversation in which a friend requested information to help manage a romantic relational uncertainty. Results showed participants provided a greater amount, more accurate, and more positively valenced information to friends when participants had positive expected outcomes and greater efficacy assessments. However, anxiety had a small negative effect on expected outcomes, efficacy assessments, and the information provided. In addition to the theoretical contributions, results suggest that helping college-aged individuals focus on the positive outcomes of relational uncertainty conversations and improving their efficacy could help them be better information-providers to friends.

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Candel, Octav-Sorin. "The Link between Parenting Behaviors and Emerging Adults’ Relationship Outcomes: The Mediating Role of Relational Entitlement." International Journal of Environmental Research and Public Health 19, no. 2 (January 12, 2022): 828. http://dx.doi.org/10.3390/ijerph19020828.

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Previous research shows a link between parenting and children’s characteristics and interpersonal behaviors. However, little is known about the ways in which parenting tactics affect children’s romantic relationships and whether the children’s characteristics can mediate these associations. With this study, the aim was to test the associations between parents’ helicopter parenting/autonomy-supportive behaviors and emergent adults’ relational satisfaction and couple conflict. In addition, it was tested whether the sense of relational entitlement (excessive and restricted) mediated the links. Two hundred and twelve emergent adult–parent dyads participated in this study. Mediation analyses showed that parental autonomy-supportive behaviors had indirect effects on both the relational satisfaction and the couple conflict reported by the emerging adults through excessive relational entitlement. The link was positive for the former couple-related outcome and negative for the latter one. Helicopter parenting was not related to any variable reported by the emerging adults. In conclusion, positive parenting can increase relational stability and well-being by diminishing some potentially negative psychological characteristics of emerging adults.

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Cortes, Kassandra, and Anne E. Wilson. "When Slights Beget Slights." Personality and Social Psychology Bulletin 42, no. 12 (November 17, 2016): 1693–708. http://dx.doi.org/10.1177/0146167216670606.

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Every close relationship has a history, but how people manage their relational past varies and can have important implications in the present. The current research investigated the role of subjective representation of time: How feeling subjectively close (vs. distant) to a past relational transgression (vs. kind act) predicted “kitchen thinking”—the tendency to bring to mind relational past memories in new, unrelated contexts. We explored the role of attachment anxiety as a predictor of subjective time perception and kitchen thinking. We found support for our hypothesis that when negative memories felt subjectively closer relative to positive memories, people were more likely to kitchen think (Studies 1-3). Kitchen thinking, in turn, predicted negative relationship outcomes (Study 4). Furthermore, people high (vs. low) in attachment anxiety were less likely to perceive the timing of their relational memories adaptively, accounting for more kitchen thinking and in turn, maladaptive relational outcomes.

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Jones, Jeffrey N., and Nancy L. Deutsch. "Relational Strategies in After-School Settings." Youth & Society 43, no. 4 (October 29, 2010): 1381–406. http://dx.doi.org/10.1177/0044118x10386077.

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Staff–youth relationships are a key strength of after-school settings, though more research is needed to understand the actual processes whereby these interpersonal connections lead to beneficial outcomes. This qualitative study focuses on the relational strategies that staff employ within an urban youth organization, and the ways in which those strategies contribute to a positive developmental climate. Researchers observed staff–youth interactions for a year and conducted a series of interviews with 17 youth between the ages of 12 and 18. We found three specific relational strategies that staff used to develop relationships with youth. These were minimizing relational distance, active inclusion, and attention to proximal relational ties. These strategies contribute to an overall supportive culture, suggesting a relational pedagogy in this after-school setting. The staff–youth relationships serve as the foundation for both youth engagement in programs and the promotion of positive developmental outcomes.

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Lin, Hsin-Hui, Hsien-Ta Li, and Yi-Shun Wang. "Permission-Based E-Mail Marketing Websites Success." Journal of Global Information Management 23, no. 2 (April 2015): 1–23. http://dx.doi.org/10.4018/jgim.2015040101.

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Extant research on websites success has paid insufficient attention to the success of permission-based e-mail marketing (PEM) websites. In order to bridge this knowledge gap, the contribution of this study lies in synthesizing information management/e-commerce, media/communication, as well as customer/marketing research to propose a PEM websites success model consisting of antecedent (i.e., functional, process, and relational benefits), mediator (i.e., relationship quality), and outcome variables (i.e., relationship outcomes). Data collected from 294 respondents in Taiwan were tested against the research model using structural equation modeling. The result shows that functional and process benefits (i.e., information quality, ease of use, and entertainment benefits) except entertainment benefits can indirectly influence relationship outcomes (i.e., user loyalty and positive word of mouth) through the mediation of relationship quality (i.e., user satisfaction and commitment). The result also indicates that relational benefits (i.e., confidence, social, and special treatment benefits) can not affect relationship outcomes directly or indirectly through relationship quality. It concludes that, unlike the brick-and-mortar context, relational benefits emphasized by customer/marketing research do not play a significant role in influencing relationship outcomes in the context of PEM websites. Rather, the empirically validated model highlights the importance of functional and process benefits in establishing PEM websites success, supporting the perspectives from information management/e-commerce research as well as media/communication research.

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Journal articles on the topic 'Relational outcomes'

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