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1
Schmidtke, Kelly Ann Katz Jeffrey S. "Differential outcomes facilitate relational associations." Auburn, Ala, 2008. http://repo.lib.auburn.edu/EtdRoot/2008/SPRING/Psychology/Thesis/Schmidtke_Kelly_16.pdf.
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Butcher, Kenneth John, and n/a. "Effects of Relational Outcomes on Customer Loyalty." Griffith University. School of Tourism and Hotel Management, 2000. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20050914.140054.
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Customer loyalty in services is the focus of the research. The research problem sought to determine both indirect and indirect effects of relational outcomes on customer loyalty, conceptualised as a psychological state. Relational outcomes are defined as: the thoughts, feelings, and relationships perceived by customers arising from the interaction with a service employee. This class of variable is differentiated from other relational factors such as the characteristics of the actors in the interaction and their behaviours. The effects of relational outcome antecedents were compared to service evaluation antecedents such as customer satisfaction, quality, and value. Customer loyalty was modelled as a psychological state and grounded in the unique characteristics of services. The pioneering work of Kingstrom (1983) was used as a basis for extending the literature. Customer loyalty is an important variable for both services marketing researchers and industry. Accordingly, the research was justified on both theoretical and managerial grounds. Four factors inspired the identification of the research gap: a lack of service loyalty research grounded in service characteristics, lack of studies that conceptualised loyalty as a psychological state, inadequacy of service evaluation measures to predict customer loyalty, and the perceived importance of social interaction to service outcomes. Data collection included pilot studies, re-analysis of published literature, and three major studies. In the first major study, 23 informants provided insights into the nature of three specific relational outcomes: friendship, social comfort, and social regard. The second study was a cross-sectional survey of 190 hair-dressing customers. The specific relationships between friendship, social regard, social comfort, value for money, service encounter satisfaction, perceived core service quality, and customer loyalty were established in this study. New scales were also developed for friendship, social regard, social comfort, and customer loyalty. A third study collected survey data from 406 customers of hairdressing salons, cafes, and naturopathic clinics. Hypothesised relationships were tested through three nested structural equation models. The results indicate that relational outcomes in general are important to customer loyalty. Their effects on loyalty as a psychological state are both direct and indirect. The strength of the effects of relational outcomes on loyalty compares favourably with the effects of service evaluation measures on loyalty. The construct of friendship between individual customer and service employee was found to be related significantly and positively with customer loyalty. The effect of personal friendship appears to have as strong an effect as perceptions of core quality and service encounter satisfaction. Another major finding was that the two relational outcomes of social comfort and social regard both had an indirect influence on customer loyalty. This effect was mediated through the service evaluation constructs of perceived core service quality and service encounter satisfaction. Social comfort affected both quality and satisfaction whereas social regard only influenced quality. However, the impact of social regard on core quality was substantial. Friendship was not found to have a significant relationship with either quality or satisfaction. These findings suggest that there is a temporal dimension to the influence of relational outcomes. Both social regard and social comfort appear to be more important in the early stages of customer-service provider interaction. It also appears that customers evaluate the core quality of everyday services such as hair salons, cafes, and naturopaths using social cues such as feeling well regarded. A further major finding was the lack of a significant relationship between value for money and psychological loyalty in both quantitative studies. Effects of quality, satisfaction, and friendship appear to be important to loyalty development whereas customer value is not. This finding suggests that value for money may be related directly to actual purchase behaviour or repurchase intentions rather than mediated through psychological feelings of loyalty. Hence, evaluations which reflect pricing considerations are less likely to be associated with psychological loyalty than more relationally oriented constructs. The findings indicate important implications for both marketers and researchers. Marketing strategists need to be clear about pursuing either a loyalty or a value for money strategy. The former may not result from the latter. Relational outcomes lead to psychological loyalty but their interactive effects operate differently. Friendship with a service employee provides a direct contribution to loyalty development. Whereas social regard and social comfort affect customers' evaluation of the service. Pursuing a relational strategy will have implications for the way frontline staff are selected and trained. Theoretical implications include: using the relational outcomes as a basis for middle range theory development, support for the linear-additive measurement approach, use of laddering techniques to determine relevant influencing variables, and additional explanatory power to the service recovery literature. In conclusion, a unidimensional construct of psychological loyalty, grounded in service characteristics, was developed, tested, and evaluated for wide application to service industries. Three specific relational antecedents: Friendship, social regard, and social comfort were found to be important to the development of customer loyalty. The research highlighted how these relational outcomes interacted with service evaluation measures to produce loyal customers. Accordingly, Kingstrom's (1983) work has been extended.
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Butcher, Kenneth. "Effects of Relational Outcomes on Customer Loyalty." Thesis, Griffith University, 2000. http://hdl.handle.net/10072/367110.
Full textAbstract:
Customer loyalty in services is the focus of the research. The research problem sought to determine both indirect and indirect effects of relational outcomes on customer loyalty, conceptualised as a psychological state. Relational outcomes are defined as: the thoughts, feelings, and relationships perceived by customers arising from the interaction with a service employee. This class of variable is differentiated from other relational factors such as the characteristics of the actors in the interaction and their behaviours. The effects of relational outcome antecedents were compared to service evaluation antecedents such as customer satisfaction, quality, and value. Customer loyalty was modelled as a psychological state and grounded in the unique characteristics of services. The pioneering work of Kingstrom (1983) was used as a basis for extending the literature. Customer loyalty is an important variable for both services marketing researchers and industry. Accordingly, the research was justified on both theoretical and managerial grounds. Four factors inspired the identification of the research gap: a lack of service loyalty research grounded in service characteristics, lack of studies that conceptualised loyalty as a psychological state, inadequacy of service evaluation measures to predict customer loyalty, and the perceived importance of social interaction to service outcomes. Data collection included pilot studies, re-analysis of published literature, and three major studies. In the first major study, 23 informants provided insights into the nature of three specific relational outcomes: friendship, social comfort, and social regard. The second study was a cross-sectional survey of 190 hair-dressing customers. The specific relationships between friendship, social regard, social comfort, value for money, service encounter satisfaction, perceived core service quality, and customer loyalty were established in this study. New scales were also developed for friendship, social regard, social comfort, and customer loyalty. A third study collected survey data from 406 customers of hairdressing salons, cafes, and naturopathic clinics. Hypothesised relationships were tested through three nested structural equation models. The results indicate that relational outcomes in general are important to customer loyalty. Their effects on loyalty as a psychological state are both direct and indirect. The strength of the effects of relational outcomes on loyalty compares favourably with the effects of service evaluation measures on loyalty. The construct of friendship between individual customer and service employee was found to be related significantly and positively with customer loyalty. The effect of personal friendship appears to have as strong an effect as perceptions of core quality and service encounter satisfaction. Another major finding was that the two relational outcomes of social comfort and social regard both had an indirect influence on customer loyalty. This effect was mediated through the service evaluation constructs of perceived core service quality and service encounter satisfaction. Social comfort affected both quality and satisfaction whereas social regard only influenced quality. However, the impact of social regard on core quality was substantial. Friendship was not found to have a significant relationship with either quality or satisfaction. These findings suggest that there is a temporal dimension to the influence of relational outcomes. Both social regard and social comfort appear to be more important in the early stages of customer-service provider interaction. It also appears that customers evaluate the core quality of everyday services such as hair salons, cafes, and naturopaths using social cues such as feeling well regarded. A further major finding was the lack of a significant relationship between value for money and psychological loyalty in both quantitative studies. Effects of quality, satisfaction, and friendship appear to be important to loyalty development whereas customer value is not. This finding suggests that value for money may be related directly to actual purchase behaviour or repurchase intentions rather than mediated through psychological feelings of loyalty. Hence, evaluations which reflect pricing considerations are less likely to be associated with psychological loyalty than more relationally oriented constructs. The findings indicate important implications for both marketers and researchers. Marketing strategists need to be clear about pursuing either a loyalty or a value for money strategy. The former may not result from the latter. Relational outcomes lead to psychological loyalty but their interactive effects operate differently. Friendship with a service employee provides a direct contribution to loyalty development. Whereas social regard and social comfort affect customers' evaluation of the service. Pursuing a relational strategy will have implications for the way frontline staff are selected and trained. Theoretical implications include: using the relational outcomes as a basis for middle range theory development, support for the linear-additive measurement approach, use of laddering techniques to determine relevant influencing variables, and additional explanatory power to the service recovery literature. In conclusion, a unidimensional construct of psychological loyalty, grounded in service characteristics, was developed, tested, and evaluated for wide application to service industries. Three specific relational antecedents: Friendship, social regard, and social comfort were found to be important to the development of customer loyalty. The research highlighted how these relational outcomes interacted with service evaluation measures to produce loyal customers. Accordingly, Kingstrom's (1983) work has been extended.Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
School of Tourism and Hotel Management
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Staunton, Marion B. "The outcomes of procedural variations in relational frame experiments." Thesis, University of Ulster, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.342423.
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Hawkley, Jennifer Nicole. "Romantic Relational Aggression in Parents and Adolescent Child Outcomes." BYU ScholarsArchive, 2014. https://scholarsarchive.byu.edu/etd/3897.
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The purpose of this study was to examine marital romantic relational aggression in parents and its impact on adolescent relational aggression, adolescent romantic relational aggression, internalizing, and school engagement with self-regulation as a potential mediator. Gender differences were also examined. Adolescents were from 328 two-parent families in a large north-western city in the United States and were between 12 and 17 years of age (M=14.24, SD=1.00, 51% female) at time 4. All independent variables except adolescent self-regulation were measured at wave 4, and all adolescent variables were measured at wave 5. Results indicate that higher levels of romantic relational aggression from mother to father was directly related to higher relational aggression in girls and lower romantic relational aggression in boys one year later. Father romantic relational aggression was directly and negatively related to romantic relational aggression in girls one year later. Mother romantic relational aggression was indirectly related to all outcomes in females only, in the predicted directions, through adolescent self-regulation. Father romantic relational aggression was indirectly related, in the predicted directions, to relational aggression, internalizing, and school engagement in boys only. Implications for research and clinical practice are discussed.
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Al-Abdi, Yaser. "A three-dimensional customer commitment model : its impact on relational outcomes." Thesis, University of Manchester, 2010. https://www.research.manchester.ac.uk/portal/en/theses/a-threedimensional-customer-commitment-model-its-impact-on-relational-outcomes(229fec62-bf7b-4f47-a8c0-480f45be8879).html.
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Customer's ever increasing bargaining power makes it particularly important that practitioners and researchers more thoroughly understand the complex nature of customer commitment. Not surprisingly, however, although the construct of commitment has emerged as one of the key constructs in relationship marketing and has been widely studied in literature, there has been very little agreement on the conceptualisation of the construct. Building upon relationship marketing and organisational behaviour literature, the aim of this research is to extend our understanding of the nature of customer commitment by developing a three-dimensional customer commitment model relaying on commitment theory from the organisational behaviour literature; affective desire-based (AC), calculative cost-based (CC), and normative obligation-based (NC). Relationships among the commitment dimensions and relationships with a number of loyalty relational outcomes, namely, intention to stay (ITS), word of mouth (WOM), and willingness to pay (WTP) were investigated in this study. Using survey questionnaire distributed among customers of cell phone services (N=525), the data was analysed by structural equation modeling (SEM) and then additional analysis was employed to further demystify the complexity of the commitment concept. The results suggest that AC is the dominant source that generates customer loyalty, in line with the state of literature. Both cost-based and surprisingly obligation-based have shown detrimental effects on maintaining and developing the customer-service provider relationship. Additional analysis with various scenarios was implemented using mean split as cut score for high/low commitment dimensions. The findings suggest NC turns to have important positive role on relational outcomes when both AC and CC are below the mean split. When both AC and CC are high NC negatively affect at least ITS but at the same time make a clear positive effect on WTP. The findings can be instructional for identifying how firms can bend various marketing sources to secure more loyal customers to the service provider.
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Carwile, Amy Muckleroy. "Examining sibling communication during parental health crises using social support, relational maintenance behaviors, family communication patterns, and relational outcomes." Thesis, [Tuscaloosa, Ala. : University of Alabama Libraries], 2009. http://purl.lib.ua.edu/41.
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Vos, Menno W. "Identity patterns in diverse workgroups improving social integration outcomes through relational identities /." [S.l. : [Groningen : s.n.] ; University of Groningen] [Host], 2009. http://irs.ub.rug.nl/ppn/.
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Martel, Chantal A. "Patterns of relational communication in conjoint behavioral consultation and their relationships with outcomes." Thesis, McGill University, 2006. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=102681.
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This study was an investigation of the patterns of relational communication in conjoint behavioral consultation (CBC) for children with behavioral problems. This study compared the patterns of relational communication when different processes (i.e., decision-making versus information gathering) are used to meet the objectives of CBC during the Conjoint Problem Identification Interview (CPII) and the Conjoint Problem Analysis Interview (CPAI). It also explored the relationship between patterns of relational communication and the outcome of CBC. Twenty-one children with identified behavioral problems (ages 3 to 8), the mothers and teachers of these children (i.e., the consultees), and advanced graduate students (i.e., the consultants) participated in this study. Relational communication was measured via the Family Relational Communication Control Coding System (FRCCCS, Heatherington & Friedlander, 1987). The two summary variables that were derived from the FRCCCS are domineeringness and dominance (Courtright, Millar, & Rogers-Millar, 1979; Rogers-Millar & Millar, 1979).The measure of outcome was the improvements in children's target behavior from baseline to intervention at home and at school, as measured by effect size statistics. The extent to which consultants, parents and teachers intent to direct the other and how the others receive their directiveness, appear to vary as a function of the interview as well as the process use to meet objectives within an interview. Some patterns of relational communication were found to be associated with the outcome of consultation. The original contributions as well as the implications of this research are discussed.
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Gonzalez, Ruben, Daisaku Koizumi, and Kinga Kusiak. "E-HRM and its outcomes. : A study of relational e-HRM in multinational companies." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15308.
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Human Resources Management (HRM) is a crucial part of every organization as it dealswith a vital resource: human capital. In the past 10 years, HRM has been going througha transformation adopting technological tools to improve its performance. Paauwe,Farndale and Williams (2005) said that “the HRM function is subject to radical anddramatic change because of the implications of web- based organizing”(p. 3). The combinationof information technology (IT) tools in HRM processes has been named “electronicHuman Resources Management” (e-HRM). E-HRM strives to implement all theoperational activities that HRM is concerned with, with the help of technological toolsin a fast and accurate way. The purpose of this thesis is to identify and explain the outcomesthat multinational corporations experience by using relational e-HRM.In this thesis, we chose to have a qualitative approach, gathering empirical resultsthrough in-depth, semi- structured interviews. A frame of reference that complementedour purpose was created based on previous e-HRM research. After gathering our findings,we analyzed the information using the theoretical framework. In the analysis wecompared our theory to the findings, in order to answer our research questions and fulfillour purpose.To conclude, we identified that the interviewed companies make use of e-recruitment, etrainingand e-performance appraisal in their HR processes. The most significant outcomeswere the increase of speed in processes, standardization, elimination of distanceconstraints and possibilities for data archiving. It is important to mention that in order toachieve better results, companies must combine e-HRM with face-to-face interaction.Lastly, it was discovered that apart from bringing positive outcomes, it is difficult to sayif e-HRM is effective because there are no concrete ways of measuring it.
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McCown, Nancy D. "The roles of internal public relations, leadership style, and workplace spirituality in building leader-employee relationships and facilitating relational outcomes." College Park, Md. : University of Maryland, 2008. http://hdl.handle.net/1903/8173.
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Thesis (Ph. D.) -- University of Maryland, College Park, 2008.Thesis research directed by: Dept. of Communication. Title from t.p. of PDF. Includes bibliographical references. Published by UMI Dissertation Services, Ann Arbor, Mich. Also available in paper.
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Docan, Anthony Nicolas. "Relational turning point events and their outcomes in college teacher-student relationships from students' perspectives /." Thesis, Connect to this title online; UW restricted, 2008. http://hdl.handle.net/1773/6152.
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Fincher, Jayla Eileen. "Siblings and Inheritances: A Phenomenological Study Exploring the Relational Outcomes Following the Inheritance Distribution Process." Thesis, Virginia Tech, 2016. http://hdl.handle.net/10919/71695.
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The purpose of this study was to contribute to a more complete understanding of the family inheritance experience by exploring the perspectives of beneficiaries. This qualitative study aimed to describe and discuss how individuals' sibling relationships were impacted following the distribution process of an inheritance that was intended to be equally distributed. Eight individuals participated in semi-structured interviews, with areas of inquiry covering perceptions of challenges and benefits of the distribution process, fairness of the outcome of distribution among siblings, and the impact the process has had on their sibling relationships. The data was analyzed using transcendental phenomenology. Findings suggest families experience varying degrees of conflict during inheritance distributions, but not all conflict was devastating to the relationships following the distributions. Specific relational aspects were identified in contributing to the level of satisfaction of the distribution, which subsequently affected their relationships afterward. Additionally, the handling of conflict and efforts to repair relational strains significantly contribute to relational outcomes following the distribution. The majority of participants reported stronger relationships following the inheritance distribution. The findings provide a foundation for further research to explore beneficiary's experiences of receiving an inheritance within multi-child families.Master of Science
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Rieck, Troy P. "Supervisors, Trainees, and Client Outcomes in the Training Clinic: Toward an Understanding of Relational Factors." Thesis, University of North Texas, 2014. https://digital.library.unt.edu/ark:/67531/metadc700077/.
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Estimates of healthy years of life lost due to mental illness are increasing, calling greater attention to the provision of effective psychotherapy services. Hypothesized to be the key mechanism through which competencies are developed in trainee clinicians and subsequent client outcomes, clinical supervision is deserving of greater attention. Drawing on a sample of supervisors, trainees, and clients from a training clinic, the present study sought to clarify the relational factors that could facilitate the asserted supervisor-client outcome link and to better understand if, and how, clinical supervisors influence client outcomes. With the exception of supervisor openness to experience, supervisor factors did not predict meaningful variance in client outcomes. Trainee extraversion and openness to experience predicted significant variance in leader-member exchange and supervisory working alliance. Dispositional trainee factors (e.g., personality) appear to impact trainee perceptions of the supervisory relationship. Implications for training and development are discussed, in addition to directions for future research.
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Backe, Sarah. "School Readiness in an Early Childhood Population." Thesis, Boston College, 2015. http://hdl.handle.net/2345/bc-ir:104149.
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Thesis advisor: Mary E. WalshSchool readiness at kindergarten is an important predictor of children's future academic success (Duncan et al., 2007). While early pre-academic and behavioral skills are important for all students, there is considerable inequality in students' levels of readiness at the start of school (Coley, 2002; Lee & Burkam, 2002; Razza, Martin & Brooks-Gunn, 2010; Ryan, Fauth, & Brooks-Gunn, 2006; Welsh, Nix, Blair, Bierman & Nelson, 2010), and research has pointed to a range of out-of-school and poverty-related factors that contribute to these inequalities (Coley, 2002; Dearing, 2008; Foster, 2002; Hill, 2001; Razza et al., 2010; Ryan et al., 2006). This study utilizes relational developmental systems theory (Lerner, 2006; 2011) to examine the individual and contextual factors that co-act dynamically to shape and predict student outcomes. Specifically, this study extends the body of research on early child development by examining the factors that predict school readiness skills within a sample of 521 young children preparing to enter the first grade from urban early education programs. Multilevel regression models indicate that student characteristics, classroom characteristics, and peer contexts each predict students' school readiness scores, and that the interactions among these variables make unique contributions to the prediction of school readiness scores as well. Implications for theory, policy, and practice are discussed along with recommendations for future research
Thesis (PhD) — Boston College, 2015
Submitted to: Boston College. Lynch School of Education
Discipline: Counseling, Developmental and Educational Psychology
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Ha, Sejin. "How customer loyalty programs can influence relational marketing outcomes using customer-retailer identification to build relationships /." Columbus, Ohio : Ohio State University, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1190142786.
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Kasle, Shelley. "The role of relational mutuality in psychological and physical health outcomes in a rheumatoid arthritis sample." Diss., The University of Arizona, 2004. http://hdl.handle.net/10150/280515.
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The quality of spouse/partner relationships has been linked with health outcomes. Mutuality, the interest in sharing cognitive and emotional experiences in couple communications, is theorized as having importance for women's psychological health and self esteem. Mutuality was tested as a predictor of health outcomes in a rheumatoid arthritis (RA) sample (N = 54) at baseline (Time 1) and six months later (Time 2). Mutuality inversely predicted depressive symptoms at both times of measure. Mutuality failed to predict physical disability and disease flares at both times of measure. Sex differences in mutuality's links with health outcomes were explored. Results suggest that mutuality is an important predictor of depressive symptoms for women. Women who reported more mutuality in communications with their spouses/partners reported fewer depressive symptoms at both times of measure. However, no conclusions can be drawn regarding mutuality's prediction of depressive symptoms for men. Self-esteem was tested as a mediator of mutuality's link with health outcomes. Self-esteem mediated the link between mutuality and depressive symptoms at Time 2. In addition, mutuality was tested as a protective factor relative to health outcomes. Cross-lagged associations between mutuality and health outcomes at both times of measure were examined in structural equation models to determine whether mutuality drives health outcomes or vice versa. Neither mutuality nor health outcomes demonstrated temporal precedence; no support was provided for the hypothesis that mutuality is a protective factor. Finally, depressive symptoms were tested as a risk factor for physical health outcomes. Cross-lagged associations between depressive symptoms and physical health outcomes at both times of measure were examined in structural equation models to determine whether depressive symptoms drive physical health outcomes or vice versa. Temporal precedence of depressive symptoms was observed relative to disease flares, suggesting that depressive symptoms may be a risk factor for disease flares. Limitations, findings, and future directions are discussed.
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van, Esch Chantal. "Humble Mentoring: Understanding Humility's Impact on Mentoring Relationships and Career Outcomes." Case Western Reserve University School of Graduate Studies / OhioLINK, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=case1491580376321883.
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Cavendish, Sarah Elizabeth. "MENTORING MATTERS: THE INFLUENCE OF SOCIAL SUPPORT AND RELATIONAL MAINTENANCE STRATEGIES ON CRITICAL OUTCOMES IN DOCTORAL EDUCATION." Lexington, Ky. : [University of Kentucky Libraries], 2007. http://lib.uky.edu/ETD/ukycomm2007d00588/DISSERTATIONsec.pdf.
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Thesis (Ph. D.)--University of Kentucky, 2007.Title from document title page (viewed on June 12, 2007). Document formatted into pages; contains: viii, 109 p. : ill. (some col.). Includes abstract and vita. Includes bibliographical references (p. 89-93).
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Arsuffi, Lara. "What is the relationship between relational security, attachment, ward incidents and treatment outcomes on forensic psychiatric wards?" Thesis, University of Birmingham, 2017. http://etheses.bham.ac.uk//id/eprint/7129/.
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A systematic literature review summarizes what is known about the relationships between attachment, relational security and therapeutic relationships. A paucity of research with forensic populations is noted. Consequently the empirical research paper explores more systematically the relationships between these variables on forensic psychiatric wards. Suggestions for staff and service development are presented. No relationships were found between relational security and service users’ attachment to the service and between relational security and risk events and treatment outcomes. Additional analyses revealed that relational security and ward atmosphere were moderately correlated. A large positive correlation was found between patients’ attachment to the service and ward atmosphere, and a moderate, negative, relationship was found between patients’ attachment to the service and risk incidents Multiple regression revealed that relational security and ward atmosphere significantly predicted patients’ attachment to the service. More robust research is needed to investigate the relationships between attachment, relational security, risk incidents and treatment outcomes on forensic psychiatric wards. An argument is made for promoting stronger therapeutic relationships between staff and service users so that forensic wards can become closer to secure bases which might help clients to overcome past interpersonal traumas and develop safer ways to relate interpersonally.
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Pack, Holly. "Treatment Outcomes for Mood Disorders with Concurrent Partner Relational Distress: A Comparison by Treatment Modality and Profession." BYU ScholarsArchive, 2014. https://scholarsarchive.byu.edu/etd/5541.
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Mood disorders are often linked with concurrent partner relational distress. The present study compared the cost effectiveness of treating mood disorder alone versus when the condition is comorbid with partner relational distress. Cigna, a leading health insurance management company in the US, provided outpatient data. Participants included patients with solely a mood disorder diagnosis (n = 72,712) and those with both a mood disorder and a comorbid partner relational distress diagnosis (n = 113, including 69 females and 44 males). These participants were treated in outpatient settings throughout the US. These numbers are surprisingly low considering the extensive literature showing a strong relationship between mood disorder and partner relational distress. A multivariate general linear model and binary logistic regressions were used to analyze the data. Results indicate that having a mood disorder present with a partner relational distress disorder significantly increased the average cost of care by about $471 per person compared to having solely a mood disorder. For mood disorders alone, there were also differences in cost effectiveness and readmission for mood disorders by professional license type, age, and gender with counselors being the most cost effective and medical doctors being the least (60% more costly). The treatment modality used impacted readmission rates, with family therapy having the lowest (8.54%) and mixed therapy having the highest (33.54%). Due to the small sample size, we were unable to determine the significance of subsequent analyses for comorbid disorders. Clinical implications and future directions for research will be discussed.
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Juhlin, Jenny. "The Role of Swedish in Forming Social Relations Beneficial to Learning Outcomes in the English Classroom." Thesis, Linnéuniversitetet, Institutionen för utbildningsvetenskap (UV), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-31822.
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Abstract The Swedish National Curriculum for Upper Secondary School states that English should be taught essentially in English. The aim of this study was to discuss the use of Swedish in the upper secondary English classroom with regard to building teacher-student relations and learning outcomes. A hypothesis was articulated, claiming that judicious use of Swedish in the English classroom would help establish teacher-student relations, which would benefit learning outcomes. The study focused on students’ attitudes on the use of Swedish in the English classroom, on the importance of student-teacher relations with regard to learning outcomes, and on the effect English has on building relations and learning outcomes. The material for the study was obtained from a student questionnaire with mixed multiple choice and essay questions. Results showed that most students preferred the inclusion of Swedish in English education and considered it beneficial to their learning. Despite students’ opinion, the national curriculum’s guidelines, and the line of current modern language research, a rather large part of students’ teaching appeared to be conducted in English only. Results furthermore showed that students considered the relation to their teacher more important for their learning outcomes than the language used by the teacher in class. An English-only requirement was experienced as inhibiting by a small majority of students with regard to building relations. It was concluded that Swedish could be seen as an useful instrument when forming teacher-student relations in the English classroom, which raised the thought that the national curriculum should, instead of restricting the amount of Swedish, stress when and how the use of Swedish is fruitful. This study is important as it shows how Swedish could be a useful tool in the specific environment of the English classroom, which calls for a different approach to English language learning than is supported in the national curriculum. Key words: English, L1/L2, learning outcomes, relational pedagogy, socialization, student, teacher
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Ao, Song. "Examining the impact of enterprise social media on chinese employee communication : affordance actualization, technology use, and relational outcomes." HKBU Institutional Repository, 2020. https://repository.hkbu.edu.hk/etd_oa/811.
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The research adopts the technological affordance approach and the theory of planned behavior (TPB) to examine the role of enterprise social media (ESM) in employee communication and its effects on employees in the context of mainland China. The research postulated that organizations can actualize affordances of ESM to influence employees' cognitive perceptions of ESM (i.e., attitude, subjective norms, and perceived behavioral control) that further affect their ESM use intention and relationships with organizations (i.e., employee-organization relationships; EORs). Using a mixed-methods approach to examine Enterprise WeChat (EWeChat), the research interviewed 36 participants to explore organizational actions of EWeChat affordance actualization and employee perceptions about EWeChat use in mainland China. An online survey with 427 mainland Chinese employees adopting EWeChat was conducted to investigate the role of ESM affordance actualization in forming the employees' intention to continuously use EWeChat, as well as in cultivating their EORs through their attitude, subjective norms, perceived behavioral control, and habits of EWeChat use. Key results of the research include the following. Thirteen EWeChat affordances and means of actualization (i.e., association, control, diversity, feedback, outeraction, perpetual contact, persistence, personalization, portability, privacy, social presence, synchronicity, and visibility) for specific organizational goals were identified. The influence of EWeChat affordance actualization on employees' intention to continuously use EWeChat was mediated by their perceived benefits and risks of EWeChat use. The utilitarian benefit, hedonic benefit, avoidance of work-life conflicts, social concerns, privacy concerns, and perceived behavioral control were positive indicators of the continuous EWeChat-use intention, while performance risk was a negative indicator. The effects of affordance actualization on EORs were partially mediated by employees' perceived utilitarian benefit and perceived professional image related to EWeChat use. The research extends the TPB to predict ESM use in Chinese workplaces. It explicates ESM affordance actualization as the interaction between ESM and organization (actor 1), and also between ESM and employees (actor 2). It also evidences that ESM can be used as a relationship cultivation tool. The research sheds light on how organizations in mainland China can effectively configure their ESM to maximize the efficacy and relational outcomes of its mobile application in employee communication
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Brown, Rowena. "Mobile phone communication in romantic relationships : the role of individual differences and relational uncertainty on text message communication outcomes /." [St. Lucia, Qld.], 2006. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe19746.pdf.
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Baxter, Kathleen Diane. "The Relationship Between Frequency of Incest and Relational Outcomes with Family-of-Origin Characteristics as a Potential Moderating Variable." BYU ScholarsArchive, 2013. https://scholarsarchive.byu.edu/etd/3923.
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As we examined research on the relational effects of incest on survivors, several researchers noted that some of the negative outcomes may be moderated by certain family characteristic variables. Using RELATE data, we examined a subsample of females and males who reported being survivors of incest in childhood and compared them on key family-of-origin processes such as mother and father's marital satisfaction as well as family violence. We used a path analysis to determine whether family processes, specifically functional parents' marriage and low physical violence, moderate the relationship between incest and marital quality in adulthood. Functional family-of-origin processes significantly moderated the relationship between sexual child abuse and adult marital quality for female survivors (β = -.55, p <.001) and for male survivors (β = -.43, p <.001). Therapists who work with survivors of sexual abuse should not only recognize the effects of childhood sexual abuse on individual and relational functioning, but should also recognize the familial context in which the incest occurred as well as the long-term relational effects on an adult survivor. The results of this study imply that family therapy should be part of the treatment and prevention of sexual abuse.
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Diffley, Sarah. "Embedding social networking sites in relational information processes : an integrative framework of the antecedents, consequences and performance outcomes of social CRM." Thesis, Queen's University Belfast, 2015. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.680158.
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The overarching aim of this research study is to develop and empirically test a framework outlining how the social customer relationship management (CRM) process can be carried out in practice, in line with the antecedents and outcomes of this process. The primary contribution made by the research lies in the application and extension of the relational information processes developed by Jayachandran et al. (2005) in a social CRM context. This study proposes that the social capabilities provided by social networking sites (SNSs), when integrated with the interaction and information management capabilities inherent in relational information processes, facilitates the extension of these processes to include the co-creation of value with customers, thus enhancing customer relationships. SNSs act as a key facilitator of value co-creation activities due to the depth and networked interactions they afford, Informed by the resource-based view of the firm, dynamic capabilities approach and service-dominant logic literature, this research study develops and empirically examines a framework of the social CRM process. Data was collected from key informants in the Irish hotel industry, Adopting an explanatory research design, quantitative data collection was employed to operationalise and test the framework. Quantitative data collection took the form of a questionnaire. Data was analysed using the statistical package for the social sciences (SPSS) and partial least squares structural equation modelling (PLS-SEM). In light of the mixed results of CRM initiatives, this study demonstrates that SNSs play a key role in CRM success, Extending CRM into a social context, SNSs overcome the limitations of traditional CRM technologies, facilitating the depth and networked interactions necessary to engage and co-create value with customers
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Thompson, Kelli R. "Profiles of the Forms and Functions of Aggression and Psychosocial Outcomes in Two Distinct Juvenile Offender Populations." ScholarWorks@UNO, 2016. http://scholarworks.uno.edu/td/2198.
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The current study was designed to explore profiles of reactive and proactive aggression in two distinct juvenile offender populations, in a group of juvenile offenders who have been adjudicated for illegal sexual behavior (n = 138) and in a group of juvenile offenders adjudicated for general delinquent behavior (n = 243). This is the first study of its kind to investigate profiles of aggression in a population of juveniles adjudicated for illegal sexual behavior. Preliminary profile analyses indicated that the two juvenile offender populations had similar profiles of aggression overall. Two step cluster analysis results were generally consistent with previous research (Crapanzano, Frick, & Terranova, 2010; Marsee et al., 2014) with 3 groups emerging for both overt and relational aggression: a combined group high on both reactive and proactive aggression, a group high in reactive aggression alone, and a low overall group. Post hoc comparisons of the clusters revealed that the high combined group consistently demonstrated higher reports of emotional and behavioral dysfunction supporting the hypothesis that the presence of proactive aggression serves more as an indicator of severity rather than as representing a qualitatively distinct group in and of itself. Policy implications regarding sex offender registration and notification laws extended to juveniles are discussed.
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Harris, Christina. "A MULTIPLE GOALS THEORETICAL APPROACH TO SEXTING: MESSAGE CONTENT AND SCALE DEVELOPMENT." UKnowledge, 2017. http://uknowledge.uky.edu/comm_etds/60.
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Recently, sexting has gained popularity in both popular press and academic publications. Despite the prevalence of this communicative behavior, there is limited research that focuses on a theoretical explanation as well as how it can potentially enhance relationships. The purpose of this dissertation was threefold: to utilize the multiple goals theoretical perspective to examine sender goals when sexting, to assess if multiple goals within sexting was associated with relational behaviors and outcomes, and to develop a reliable and valid scale for sexting goals.
A two-phase study was implemented. In phase 1, participants provided actual sexting messages they had recently sent to another person, and also provided their goal when they sent that particular message. Participants also answered scales related to relationship, communication, and sexual satisfaction, affectionate communication, and relational maintenance behaviors. Analytic coding was utilized for the open-ended responses regarding message content and goals, and the researcher also used the responses to develop participant- and theoretically-driven scales. Nine themes were identified for the type of goal participants had when sending sext messages. For phase 2, the proposed scale for the multiple goals of sexting was added to the preexisting survey. The researcher coded 204 sexting messages provided by participants as instrumental, relational, or identity goals and conducted multiple regressions to assess how the type of goal influenced each of the five relational outcomes. Multiple regressions revealed no significant associations among multiple goals and outcomes. Finally, exploratory factor analysis and confirmatory factor analysis was used to assess the proposed scale for the multiple goals of sexting. The EFA revealed a four-factor solution and the CFA demonstrated factorial validity for the scale. Post hoc analysis revealed significant associations for the goals from the scale and the relational outcomes. The results of this dissertation demonstrate that multiple goals are utilized in the context of sexting, and that specific goals are important for relational outcomes.
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Mesquita, Pedro Vieira. "Not delivering as one: asymmetric outcomes in firm-university collaborations." reponame:Repositório Institucional do FGV, 2015. http://hdl.handle.net/10438/15128.
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Extant literature examined the benefits of relational embeddedness in facilitating collaboration between organizations, as well as the necessity of firms to balance their knowledge generation into exploration and exploitation activities. However, the effects of relational embeddedness in the specific outputs of firm-university collaborations, as well as the elements that affect the exploratory nature of such outcomes remain underexplored. By examining fine grained data of more than 4.000 collaborative research and development projects by a firm and universities, 5.000 patents, and 300.000 scientific publications, it was proposed that relational embeddedness would have a positive effect on resource commitment and on joint scientific publications, but a negative effect on joint patents and exploratory outcomes resulting of such collaborations. Additionally, it was proposed that knowledge similarity would have a negative impact in exploratory endeavors made in such projects. Although some of the propositions were not supported by the data, this study revealed that relational embeddedness increases resource commitment and the production of joint scientific publications in such partnerships. At last, this study presents interesting opportunities for future research.
A literatura existente examinou os benefícios de intensidade da relação como facilitador de colaborações entre organizações, assim como a necessidade de empresas balancearem a geração de conhecimento em ações exploratórias e de aplicação. Todavia, os efeitos da intensidade da relação nos resultados específicos das parcerias entre empresas e universidades, assim como os elementos que afetam a natureza exploratória desses resultados, permanecem subexplorados. Examinando dados detalhados de mais de 4.000 projetos de pesquisa e desenvolvimento em colaboração entre uma empresa e universidades, 5.000 patentes e 300.000 publicações científicas, foi proposto que a intensidade da relação teria um efeito positivo no investimento de recursos e na produção de artigos científicos conjuntos, porém um efeito negativo na geração de patentes conjuntas e nos empreendimentos exploratórios resultantes dessas colaborações. Adicionalmente, foi proposto que semelhança entre conhecimentos teria um efeito negativo nas iniciativas exploratórias realizadas nesses projetos. Apesar de algumas proposições não terem sido confirmadas pelos dados, esse estudo revelou que a intensidade da relação tem efeito positivo no investimento de recursos e na produção de artigos científicos conjuntos nessas parcerias. Por fim, o estudo apresenta oportunidades interessantes para pesquisas futuras.
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Rubinsky, Valerie. "Extending Sex as an Intergroup Arena: Testing the Mediating Role and Management of Identity Gaps in Sexual Communication on Relational, Sexual, and Health Outcomes in “Non-Normative” Relationships." Ohio University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou155559131230807.
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Kantz, Kenneth Edgar. "Accepted the role of organization-public relationships and their correlations in enrollment management /." Oxford, Ohio : Miami University, 2009. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1250223942.
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Niehuis, Sylvia. "Premarital predictors of marital outcomes." Access restricted to users with UT Austin EID Full text (PDF) from UMI/Dissertation ABstracts International, 2001. http://wwwlib.umi.com/cr/utexas/fullcit?p3034941.
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Barnet, Joseph. "Intrinsic Religiousness and its Relation to Health Outcomes." Digital Commons @ East Tennessee State University, 2021. https://dc.etsu.edu/etd/3875.
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Religiousness, broadly defined, has been shown to be predictive of a variety of health outcomes. Past literature surrounding religiousness research has utilized different definitions and measures for the meaning of religiousness. How religiousness is defined can influence its relationship in relation to health outcomes. The present study utilized a measure for intrinsic religiousness, which is defined as an internalization of the tenets of a particular faith. The present study examined whether intrinsic religiousness predicts problematic or illicit substance use or pornography use in a sample of participants that included mostly undergraduate students from the Appalachian region, as well as some participants surveyed with the use of social media advertisements. Participants self-reported their religiousness using the Religious Surrender and Attendance Scale – 3 (RSAS-3), which has been shown to measure intrinsic religiousness. Religiousness as measured by the RSAS-3 predicted lower levels of illicit and problematic substance use, as well as lower levels of pornography use. The present study extends findings regarding religiousness and health outcomes. Limitations and future research directions are discussed.
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Squire, Brian Christopher. "Knowledge transfer within vertical supplier relations : moderators and performance outcomes." Thesis, University of Bath, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.420871.
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Branson, Luke. "The promotion of ressentiment ideologies to affect international relations outcomes." Thesis, Branson, Luke (2011) The promotion of ressentiment ideologies to affect international relations outcomes. Honours thesis, Murdoch University, 2011. https://researchrepository.murdoch.edu.au/id/eprint/25406/.
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Ressentiment, as alluded to by Nietzsche, Scheler and Brown has influenced international politics and many state vis-à-vis state relationships. State-elites employ ressentiment ideologies to promote internal cohesion and manipulate opinion to affect favourable foreign policy outcomes. The purpose of this thesis is to investigate the role that state elites have played in promoting ressentiment ideologies in order to affect a desired outcome. Research will cover contemporary events and incidents, through which it will be shown that ressentiment is endemic in the modern political landscape. The case study utilised in this thesis encompasses the United States and its ongoing war on terrorism. The existence of ressentiment ideologies in international relations will be demonstrated through archival and statistical research, highlighting the need for a broader study of its effects and impacts on the socio-political landscape by students of international relations. Further investigation is required for three reasons: first, to provide a definitive conception of ressentiment ideologies; second, to document instances of the engagement of ressentiment and its ramifications; and third, to establish ressentiment as a theory worthy of study by the wider IR fraternity.
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Chan, Wing-sze Stephanie, and 陳詠思. "Chinese fatalism and its relation to coping and adaptation outcomes." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31224040.
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Fergurson, Ricky. "Impact of Relational Incongruity on Customer Ownership and Sales Outcome Performance: A Resource-Advantage Theory Approach." Thesis, University of North Texas, 2017. https://digital.library.unt.edu/ark:/67531/metadc1062901/.
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There exists heightened research attention afforded to the pivotal demands - both internal and external - that exist within the salesperson role set. Unprecedented pressures on salespersons to acquire, retain, and build enduring customer relationships to enhance the firm's bottom-line performance coincides with increasing complexities within the work environment. This relevant and timely research introduces an original construct derived from the long-standing attention afforded to relationship selling, relational incongruity that exists within the buyer-seller exchange. Relational incongruity, defined, is the relational tension spawned between the salesperson, the customer, and the firm when situational psychological incongruity exists within the buyer-seller exchange itself. Framed in resource-advantage theory, this research investigates divergent demands and the increasing complexity of sales relationships through the lens of relational incongruity. A research program based on minimizing relational incongruity will augment the sales management and B2B literature by looking at how he salesperson and the customer build strong relationships as well as the antecedents that can undermine these relationships by generating realtional incongruity.
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Poz, Rebecca. "Paediatric surgical outcome in relation to parental expressed emotion." Thesis, University of East Anglia, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246941.
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Champagne, Frances Anne. "Genetic loading and Schizophrenia : relation to course and outcome." Thesis, McGill University, 1999. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=32739.
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Previous studies have attempted to associate aspects of course and outcome with the schizophrenia genotype. Reliance on a dichotomous familial loading variable as the single indicator of genetic loading has yielded inconsistent results. The goal of the present study was to create a continuous loading variable based on multiple indicators of the schizophrenia genotype (family history of schizophrenia and attention and verbal memory in the 1st degree relatives of the patient) and to determine its association with premorbid adjustment, age at onset, symptoms, and chronicity. Our results suggest that a continuous family history variable predicted problems in premorbid adjustment and an earlier age at onset. Hierarchical regression analysis revealed that verbal memory in the siblings of the patient increased the amount of variance accounted for in premorbid attention problems, over and above that predicted by family history. A "genetic loading" variable based on the incorporation of neuropsychologically impaired siblings into the calculations of family history was significantly correlated with premorbid attention problems.
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Zhang, Ye. "The sociological analysis of globalization and labour market outcomes reconsidered." Thesis, McGill University, 2010. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=95165.
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Sociologists are interested in examining the relations between globalization and a range of labour market outcomes, including earnings inequality. Common approaches include studying the impact of globalization on the welfare state, and the effects of import competition and foreign direct investment (FDI) outflows. This thesis examines the effects of exporting, foreign ownership (FDI inflow), and outsourcing with particular emphasis on exporting on i) workplace productivity; ii) worker compensation; iii) the demand for skills and the pay of employees with different skill levels; and iv) employer-provided training. While sociological writings have largely treated productivity as a concept to be attacked, or simply ignored, this thesis discusses the meaning of productivity and addresses issues of its measurement. It highlights the productivity-wages link based on human capital theory, and argues that a necessary step in understanding the relations between globalization and earnings inequality is to look closely at the relationship between globalization and productivity. The four papers find evidence that i) exporting and foreign ownership have strong positive effects on productivity; ii) pay is substantially tied to productivity, and prolonged exposure to export markets and foreign ownership are associated with higher total compensation; iii) employees with higher skills are concentrated in workplaces that are exposed to international markets, and they are paid more than comparably skilled employees in workplaces that are not exposed to international markets; iv) exporters provide more training, most plausibly to make possible the innovation required to compete internationally. The results of the four papers also reinforce each other. First, the process of absorption of best practice in foreign markets, the technological and financial advantages associated with foreign ownership, the adoption of global supply chains, the employment of a workforce with higherLes sociologues sont intéressés par l'examen des relations entre mondialisation et une série de résultats sur le marché du travail, incluant les inégalités salariales. Les approches communes incluent l'étude de l'impact de la mondialisation sur l'état providence, et les effets de la concurrence des importations et de l'investissement étranger direct (IÉD). La présente thèse examine les effets de l'exportation, de la propriété étrangère (entrées d'IÉD), et de la sous-traitance en portant une attention particulière sur l'exportation sur i) la productivité en milieu de travail; ii) le salaire et les avantages sociaux; iii) la demande de compétences et la paye des employés avec différents niveaux de compétence; et iv) la formation fournie par l'employeur. Alors que les écrits sociologiques ont largement attaqué le concept de productivité ou l'ont tout simplement ignoré, la présente thèse s'attarde à la signification de la productivité et les enjeux liés à sa mesure. On y met en relief le lien entre productivité et salaire basé sur la théorie du capital humain, et soutient qu'une étape nécessaire dans la compréhension des relations entre mondialisation et inégalité des gains est de s'attarder à la relation entre mondialisation et productivité. Les quatre articles démontrent que i) l'exportation et la propriété étrangère ont des effets positifs marqués sur la productivité; ii) la paye est fortement reliée à la productivité, et des expositions prolongées aux marchés internationaux et à la propriété étrangère sont associées à une plus grande rémunération; iii) les employés hautement qualifiés se retrouvent surtout dans des milieux de travail exposés aux marchés internationaux, et sont mieux payés que des employés aussi qualifiés qui travaillent dans des milieux de travail non exposés aux marchés internationaux; iv) les milieux de travail impliqués dans l'exportation fournissent plus de form
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York, Leah Danelle. "The Relation of Court Appointed Special Advocate Education to Foster Care Outcomes." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6767.
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The Court Appointed Special Advocate (CASA) program is an organization that utilizes lay volunteers as advocates for children in foster care to improve outcomes for those children. The effectiveness of CASAs in achieving permanency outcomes for children in foster care has been established; however, the literature has significant methodological flaws and is outdated. The purpose of this study, guided by the theory of change and social cognitive theory, was to explore whether CASA self-efficacy, through a proxy measure of education level, is related to permanency outcomes such as reunification with parents and rate of reentry to the foster care system for children in foster care. Archived data from a CASA database in Southern Idaho were examined using non-parametric statistics. The data included 138 cases, who were served by 78 CASA volunteers. The education of the CASA volunteers was used as the independent variable: 10 had a high school diploma, 23 had some college, and 45 were college graduates. Chi-square analyses indicated that there was no significant relation between the education level of CASA volunteers and permanency outcomes in the individual cases, and also that there was no significant relation between the education level of CASA volunteers and reentry rates of child protection cases on which they have served. The research contributed to social change by increasing awareness of the role the CASA program plays in the lives of children and their families involved in the child welfare system and highlighting the need for current research, as well as establishing that educational level may not be an important factor in the outcomes of CASA cases. Suggested areas for future research include a direct examination of the relation of self-efficacy of CASA volunteers about permanency outcomes and reentry rates with a larger, more generalizable population.
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Schroeder, Klaus Gerhard. "Mentoring as work-related support : relationship with employee outcomes." Thesis, University of British Columbia, 1988. http://hdl.handle.net/2429/29386.
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This study investigated the relationship between supportive behaviours and employee outcomes. The supportive behaviours were identified in the mentoring literature as being associated with the roles and functions performed by mentors. The term 'supportive' was used in order to recognize that people other than mentors (e.g., co-workers) could provide these behaviours.
Questionnaires were used to assess employee outcomes and the level of supportive behaviours received by employees from different members in their organizations. The sample consisted of 624 managerial, technical, supervisory, and professional employees who worked for one of five organizations in British Columbia; 442 employees returned questionnaires. Respondents indicated the extent to which people with whom they had worked had provided them with behaviours associated with the eight supportive functions of Sponsoring, Exposure and Visibility, Teaching the Job, Teaching the Informal System, Protection, Role Modeling, Encouragement, and Personal Counselling. Principal component analysis indicated the presence of one general factor that accounted for over 50% of the variance; separate components for career and psychosocial functions (Kram, 1985) were not found. Principal component analysis indicated that all employee outcomes assessed in the study could be grouped into one of three types of outcomes: Job-Related (job satisfaction, role conflict, role ambiguity, organizational commitment, acceptance by co-workers), Skill Development (job, interpersonal, conceptual), and Promotional (rate of salary increase and promotions, satisfaction with progression).
It was hypothesized that the level of supportive behaviours received by employees from as many as three sources would be positively related to all three types of outcomes, but that the relationship would be higher for the Skill Development and Promotional Outcomes than for the Job-Related Outcomes. This hypothesis was only partially supported. Although supportive behaviours were positively and significantly related to all types of outcomes, the relationship between behaviours and the Skill Development Outcomes was significantly higher than the relationships between behaviours and the other two types of outcomes. Failure to find a higher relationship between supportive behaviours and the Promotional Outcomes is discussed in relation to organizational reward systems. The level of supportive behaviours received from sources other than the highest source of supportive behaviours did not explain additional variance in employee outcomes over that explained by the level associated with the highest source alone. Failure to find incremental effects due to additional sources was most likely due to the high correlations (.70 to .80 range) among the level of supportive behaviours received from the different sources. These correlations may have been artifactually inflated because of the instructions that were used concerning which sources of supportive functions respondents were to rate on the supportive behaviours (respondents only rated sources on the supportive behaviours if the sources provided three or more functions).
Because a number of hazards and disadvantages have been associated with intense mentor-protege relationships, it was hypothesized that the more evenly supportive behaviours are distributed across sources, the higher would be the employee outcomes. Although the way in which given levels of supportive behaviours were distributed across the sources was unrelated to employee outcomes, the hazards associated with given levels of supportive behaviours were negatively and significantly related to employee outcomes (the Job-Related ones, in particular). Methods for reducing the level of hazards are discussed.
The scale that was developed to assess supportive behaviours was found to be reliable, content valid, and construct valid. Possible uses of the scale are discussed.Business, Sauder School of
Graduate
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Tompkins, Mary Kathleen. "The Relations of Objective Numeracy and Subjective Numeracy to Financial Outcomes over Time." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1435591956.
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Laffel, Glenn. "Heart transplantation--is there a relation between experience and outcome?" Thesis, Massachusetts Institute of Technology, 1991. http://hdl.handle.net/1721.1/17265.
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Thesis (Ph. D.)--Massachusetts Institute of Technology, Whitaker College of Health Sciences and Technology, 1991.Vita.
Includes bibliographical references (leaves 251-261).
by Glenn Laffel.
Ph.D.
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Paulsen, Neil. "Group identification, communication and employee outcomes during organizational change /." St. Lucia, Qld, 2002. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16732.pdf.
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Bakhireva, Ludmila N. "Asthma control in pregnancy and selected drug therapy in relation to perinatal outcomes." Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2007. http://wwwlib.umi.com/cr/ucsd/fullcit?p3258326.
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Thesis (Ph. D.)--University of California, San Diego and San Diego State University, 2007.Title from first page of PDF file (viewed May 29, 2007). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references (p. 117-127).
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Sheu, Hung-Bin. "Relation of efficacy beliefs and working alliance to psychotherapy outcomes a multilevel analysis /." College Park, Md. : University of Maryland, 2007. http://hdl.handle.net/1903/7240.
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Thesis (Ph. D.) -- University of Maryland, College Park, 2007.Thesis research directed by: Counseling and Personnel Services. Title from t.p. of PDF. Includes bibliographical references. Published by UMI Dissertation Services, Ann Arbor, Mich. Also available in paper.
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Tomasallo, Carrie. "Health Outcomes Among Veterans in Relation to Service and Combat Exposure in Vietnam." Diss., The University of Arizona, 2007. http://hdl.handle.net/10150/194970.
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Introduction. The relationships among military service, combat intensity and long-term health effects were investigated in a cohort of 6,355 Vietnam-era American Legionnaires who were recruited in 1984 and followed through 1998. First, the effect of Vietnam service on coronary heart disease (CHD) risk was assessed among 3,781 veterans who responded to both questionnaires. Next, the effect of serving in Vietnam and combat exposure was investigated as risk factors for the mortality of the cohort. Finally, potential threats to the validity of this study were evaluated.Methods. Military service and lifestyle factors were assessed by questionnaires in 1984 and 1998. Vital status in 1998 was determined and causes of death were ascertained through the National Death Index. Cox proportional hazards modeling was used to calculate hazard ratios (HR) and 95% confidence intervals (CI) for CHD incidence and mortality in relation to service location and combat exposure, adjusting for age, smoking, alcohol consumption, body mass, and hypertension. Response bias and reliability of self-reported data were examined.Results. Serving in Vietnam was associated with an increased hazard of developing heart disease (HR=1.37, 95% CI: 1.09, 1.73), after controlling for independent risk factors. Vietnam veterans experienced a 50% higher mortality than non-Vietnam veterans during 14-year follow-up (HR=1.48, 95% CI= 1.13 - 1.93), which increased with combat intensity after adjustment for other risk factors, (low combat: HR 1.17, 95% CI 0.79 - 1.73; medium combat HR=1.51, 95% CI 1.05 - 2.17; high combat HR=1.82, 95% CI 1.20 - 2.76). A stronger relationship was observed by level of combat for CHD mortality (low combat: HR =1.48, 95% CI 0.75 - 2.95; medium combat HR= 2.01, 95% CI 1.06 - 3.79; high combat HR= 2.27, 95% CI 1.08 - 4.79). Results showed that non-respondents differed only slightly from respondents for important variables potentially related to exposures and chronic disease outcomes. Furthermore, veteran self-report was moderately to highly reliable when measured over a 14 year period.Conclusions. Vietnam veterans are still experiencing higher rates of adverse health effects, even more than thirty years after their military service. These data support a long term and independent adverse effect of military service in Vietnam on cardiovascular health.
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Dong, Beibei Zou Shaoming Evans Kenneth R. "The effects of customer participation on service outcomes a fit perspective /." Diss., Columbia, Mo. : University of Missouri--Columbia, 2009. http://hdl.handle.net/10355/6762.
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Title from PDF of title page (University of Missouri--Columbia, viewed on Feb 11, 2010). The entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file. Dissertation advisor: Dr. Shaoming Zou and Dr. Kenneth R. Evans. Vita. Includes bibliographical references.
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Vaughan, Rachel. "The illness representations of multiple sclerosis and their relations to outcome." Thesis, University of Leicester, 1999. http://hdl.handle.net/2381/31282.
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Illness representations were assessed in 103 adults with multiple sclerosis (MS) using a widely accepted generic five-component structure of identity, time-line, consequences, cause and cure/controllability. A cross-sectional, correlational design was employed to examine the relationships between the different components of illness representations and the length of time that people had been diagnosed with MS, which demonstrated that no significant associations existed. The inter-relationships among the five components, as well as, the associations between he different components of illness representations and outcome (i.e. illness intrusiveness, physical functioning, depression, anxiety and self-esteem) were also explored. The consequences component showed the most inter-relationships, being positively related to the identity and time-line components and negatively related with the cure/controllability dimension. The identity and consequences were significantly related with each of the areas of outcome, indicating that a strong illness identity and a belief in more serious consequences were associated with greater impairment in each outcome area. A series of stepwise multiple regression analyses were used to determine whether the illness representation components predicted outcome. Overall, illness representations, were important predictors of outcome, where the consequences component was the most important predictor of each outcome area. The perception that MS had serious consequences for the lives of individuals with MS therefore associated with higher levels of illness intrusiveness, greater impairment of physical functioning, higher levels of depression and anxiety, and lower self-esteem. These findings provide evidence to suggest that healthcare professionals who have contact with people with MS should have an awareness of the importance of illness representations and their relations to outcome for this illness population. This would therefore allow individuals with beliefs that may result in psychological, social and physical difficulties to be identified.