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Relevant bibliographies by topics / Records management

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Academic literature on the topic 'Records management'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 August 2024

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Journal articles on the topic "Records management"

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Loussouarn, Olivier. "Records management." Records Management Journal 16, no. 2 (May 2006): 91–96. http://dx.doi.org/10.1108/09565690610677445.

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Bishop, Nicolla. "Records management." Nursing and Residential Care 15, no. 2 (February 2013): 110. http://dx.doi.org/10.12968/nrec.2013.15.2.110.

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Tumuhairwe, Ronald, and Arthur Ahimbisibwe. "Procurement records compliance, effective risk management and records management performance." Records Management Journal 26, no. 1 (March 21, 2016): 83–101. http://dx.doi.org/10.1108/rmj-06-2015-0024.

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Purpose – Procurement records are critical for the effective execution of the procurement process and have been applied as tools to measure compliance and performance of Public Procuring and Disposing Entities (PDEs) by the regulating authority in Uganda – the Public Procurement and Disposal of Assets Authority (PPDA). However, the state of records in various Ugandan PDEs depicts poor records management. This situation has adversely affected the effective creation, usage and storage of public procurement records. This compromises the value and importance of records within the procurement process, with most documents being unavailable and unreliable. The purpose of this study is to investigate the relationship between procurement records compliance, effective risk management and records management performance in Ugandan PDEs. Design/methodology/approach – The study adopted a quantitative research design and used a cross-sectional survey. The researchers developed a questionnaire on the study constructs of procurement records compliance, effective risk management and records management performance using measurement scales derived from previous empirical studies which were modified to suit the current study. Findings – The results indicate quantitative evidence of significant positive relationships between procurement records compliance, effective risk management and records management performance. Findings also reveal that procurement records compliance and effective risk management are significant predictors of record management performance. The results also suggest that effective risk management has a stronger influence on records management performance than that on procurement records compliance. Research limitations/implications – The study context is sub-Saharan Africa, and the findings are, therefore, limited to that context; they reflect existing knowledge in other contexts. The use of a standard questionnaire limited the ability to collect views about information outside the questions asked. The study was only cross-sectional, and the study variables could not be analyzed over a long time. Common methods bias remains a potential threat; future studies should use different source data. Practical implications – Custodians of procurement records, that is, procurement officers, records officers and accounting officers for Ugandan PDEs need to pay special attention to prevailing records laws and policies to minimize risks associated with the poor management of records, as well as improve performance in the management of records creation, storage, retrieval, access and the preservation of vital records. Originality/value – The study contributes to an important area which has not been given attention in the context of sub-Saharan Africa, especially Uganda where there is a difficulty of linking the value of records management to business processes due to a lack of quantitative evidence.

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Agu, Paul Chinedu, Emeka Emmanuel Njoku, Shagari Umaru, Nwabueze Ifenyinwa Eleke, Ifeanyi Henry Nwokoma, and Okehi Tunde Bashiru. "Records Management and Organizational Performance." ARRUS Journal of Social Sciences and Humanities 2, no. 2 (March 9, 2022): 66–76. http://dx.doi.org/10.35877/soshum738.

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This study was carried out on records management and organizational performance in Renaissance University Ugbawka, Enugu State, Nigeria. Specifically, this study sought to find out the relationship between: records keeping and employee effectiveness; document handling and employee performance, as well as adequate records safety and availability of record facilities. The study adopted the survey research design using primary sources of data. Fifty-eight full time academic staff of Renaissance University Ugbawka, Enugu state served as the population of this study, out of which, 47 responses were used for analysis. Again, data were collected and analyzed using tables and simple percentages. Stated hypotheses were tested using Multiple Regression Analysis at 0.05 level of significance in SPSS version 21. The study found positive and significant relationships between record keeping and employee effectiveness and between document handling and employee performance. Statistically speaking, the study did not find any positive and significant relationship between adequate records safety and availability of facilities. Thus, the study concluded that proper records keeping helps to avert the stress of duplicating recording efforts, saves time used in recreating such records and enables users to compare performance over time, thereby improving employee effectiveness. Again, when organizations properly handle their records, staff achieve greater results by working in line with the records policies; records become easier to handle and the staff utilize their recording time effectively, thereby improving employee performance. In addition, adequate safety of organizational records enables proper identification and location of records, easy access to records by users and accountability among staff.

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Fuzeau, Pierre. "Le records management." Normes documentaires, no. 62 (April 1, 2011): 13–15. http://dx.doi.org/10.35562/arabesques.1914.

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Middelmann, R. "FARM MANAGEMENT RECORDS." Acta Horticulturae, no. 716 (August 2006): 143–48. http://dx.doi.org/10.17660/actahortic.2006.716.19.

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Xie, Sherry L. "Digital records management." Online Information Review 36, no. 2 (April 13, 2012): 299–306. http://dx.doi.org/10.1108/14684521211229084.

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Gilliland-Swetland, Anne. "Electronic records management." Annual Review of Information Science and Technology 39, no. 1 (October 18, 2006): 219–53. http://dx.doi.org/10.1002/aris.1440390113.

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Popovici, Bogdan-Florin. "Electronic Records Management in Romania: More Electronic-, Less Records-Management." Atlanti 25, no. 1 (October 19, 2015): 183–92. http://dx.doi.org/10.33700/2670-451x.25.1.183-192(2015).

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The management of electronic records and documents seems to be very developed in Romania. Mostly under UE financing, a lot of institutions implemented modern systems and digitized legacy paper records. Pertinent pieces of legislation were adopted (time-stamp, electronic signature and even an electronic archiving act) and this might create an image of proper regulated environment. But a closer look to the facts shows that proper electronic records management lacks almost completely. The paper will look into details about the way modern archives are prepared for the future.

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James, Roger. "Records management in the Cloud? Records management IS the Cloud!" Business Information Review 27, no. 3 (September 2010): 179–89. http://dx.doi.org/10.1177/0266382110377060.

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Dissertations / Theses on the topic "Records management"

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Kandur, Hamza. "The management of electronic records." Thesis, University College London (University of London), 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.281917.

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Höfer, Albert. "Records Management v rámci SAP." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-15628.

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The purpose of this thesis is to verify the SAP RM configuration's possibility to fulfill the requirements of MoReq2 standards. The theoretical part revealed the characteristics of Records Management, MoReq2 standard and SAP Records Management software. Records Management is introduced in the connection with Enterprise Content Management and Document Management. There are other standards mentioned, but Moreq2 due to its importance for the practical part of the thesis is being described closely. SAP Records Management component is explored from its conceptual and technological aspects. The practical part is composed of analysis of MoReq2 requirements in SAP RM environment and of the description of the system configuration, which enables MoReq2 requirements' fulfillment. The configuration is described in details only if SAP RM fulfills MoReq2 requirements.

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Manikas, Konstantinos. "Records Management and Electronic Records Management Opportunities and Limitations : A case study in Greek companies." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45536.

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This Master thesis focuses on the concept of Records Management (RM) and Electronic Records Management (ERM) and how the adoption of an Electronic Document Records Management System (EDRMS) affects a business setting. The research focuses on the factors of perceived efficiency and on the costs that exist in a company. More specifically, this Master thesis is a qualitative exploratory case study which's aim is to examine and present the experiences and the attitudes of 4 individuals who are working in companies that possess an EDRMS. In order to acquire this deeper understanding, the data collection methods that were used were the in person semi structured interviews and the observation. During the research was examined how the perceived efficiency and the costs in a company are affected by a proper RM/ERM program. The analysis of the collected data shown that the specific individuals in the specific firms are benefited by the EDRMS and that their work is improved.

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Østerlund, Carsten Svarrer 1965. "Documenting dreams : patient-centered records versus practice-centered records." Thesis, Massachusetts Institute of Technology, 2002. http://hdl.handle.net/1721.1/8005.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, February 2003.
Includes bibliographical references (leaves 261-268).
This thesis explores how doctors and nurses use documents to share their knowledge within and across healthcare settings. In addressing this question I draw on a 15-month, multi-sited ethnographic study in several pediatric health care settings, following patients from primary care clinics, to emergency rooms, and in-patient units. The analysis focuses on the practices that go into documenting patients' histories and care, which include recordings on various on-line systems, preprinted forms, and whiteboards. By combining the previously distinct lenses of 1) knowing in practice, 2) time-space analysis of social interaction, and 3) communicative genre and genre systems, I suggest that doctors and nurses employ various types of document genres to manage, not only their distributed knowing about patients' care, but also their own movements across time-space. I outline a perspective on documents and knowing which attempts to highlight the role of human practice in how people use documents to coordinate their activities, share their capabilities, and get things done in complex distributed organizational work. The data suggest that doctors and nurses use medical documents as maps and itineraries to organize their distributed work practices. Doctors and nurses record patients' histories many times in different documents, with each document serving as a map and itinerary for a different constituency of people. Each of these documents is rarely used in isolation from other documents. Doctors and nurses constantly recombine the documents they use, which allows them to both appropriate documents from other settings into their local organization of work and build unique local combinations of documents.
(cont.) I introduce the concept of "re-localizing" to describe how doctors and nurses use documents to share their knowing within and across healthcare settings. Re-localization involves many healthcare professionals' parallel rewriting of a patient's history based on a recombination of each other's maps and itineraries and the patient's own accounts. By integrating the concrete case and the maps and itineraries based on those cases the notion of relocalization overcomes the dichotomy between the abstract and the situated, the local and global. Documents are not seen as mere vessels for abstract representations, but integral parts of distributed knowing within and across settings.
by Carsten Svarrer Østerlund.
Ph.D.

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Mathebeni-, Bokwe Pyrene. "Management of medical records for healthcare service delivery at the Victoria Public Hospital in the Eastern Cape Province :South Africa." Thesis, University of Fort Hare, 2015. http://hdl.handle.net/10353/6517.

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The study sought to investigate the management of medical records for healthcare service at the Victoria Public Hospital in the Eastern Cape Province. The objectives of the study were to describe the present records management practices in Victoria Hospital; find out the existing infrastructure for the management of patient medical records at the Victoria Hospital; determine the compliance of patient medical records management in Victoria Hospital with relevant national legislative and regulatory framework; find out the security of patient medical records at the Victoria Hospital. Quantitative and qualitative approaches were employed. The sample was drawn from the service providers and from the healthcare service users. Questionnaires, interviews and observation were used to collect data. The findings showed that Victoria Hospital uses manual records management system in the creation, maintenance and usage of records. In the findings, there were challenges related to misfiling and missing patient folders which sometimes lead to the creation of new patient folders. Also, the study discovered that the time spent in the retrieval of patient folders could negatively affect the timely delivery of healthcare services. The study recommended the adoption of electronic records management system as most public healthcare institutions in the country are rapidly shifting to electronic records management system. The use of electronic records management system is believed to be efficiently and effectively promoting easy accessibility, retrieval of patient medical records and allows easy communication amongst the healthcare service institutions and healthcare practitioners.

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Hay-Gibson, Naomi V. "Risk and records management : investigating risk and risk management in the context of records and information management in the electronic environment." Thesis, Northumbria University, 2011. http://nrl.northumbria.ac.uk/3308/.

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This thesis presents a study of risk management within records management that focuses on small to medium enterprises(SMEs)in the UK. Cases tudies of three SMEs based in the north of England, ranging from micro-businesses to large scale, were undertaken in a two year period. The aims of the study were to investigate risk in the context of electronic information and records management within SMEs, and to develop a working conceptual model or theory for risk management of electronic information and records. This thesis aims to characterise the approaches to risk and electronic information and records management taken by SMEs throughc case studies, narrative analysis and corpus linguistics. Attitudes and drivers for risk management of electronic information and records management in SMEs were investigated and analysed. The history and historiography of risk management and records management were investigated as part of the preliminary research for the project. The objectives included critically evaluating the vocabulary of risk and risk management, and identifying the use of a common vocabulary of risk in records management within the SME context. This was carried out by a transdisciplinary use of the techniques of computer corpus linguistics (CCL). The creation of a corpus from material collected from interview and questionnaire format contributes to a greater linguistic and semiotic comprehension of the ideas and thoughts behind risk management of records management by different levels of employees in an SME. he corpus was used to identify a vocabulary of terms used by the SMEEs in describing their own risk management in terms of records management, and their experience of risk events in their records management. The outcome of the research will inform the practice of managing risks associated with electronic information and records management in SMEs by distribution of results to relevant small businesses working groups.

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Mat, Isa Azman. "Records management and the accountability of governance." Thesis, University of Glasgow, 2009. http://theses.gla.ac.uk/1421/.

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Governance is the process by which power and authority are exercised in a society by which government, the private sector, and citizens' groups articulate their interests, mediate their differences, and exercise their legal rights and obligations. Governance in public organisations is different from that in private organisations as they both possess different types of institutional stakeholders. Governments are directly answerable to the public. Therefore, it is essential for governments to be transparent in order to avoid any triggers in the accountability process that might adversely affect people's trust. The proper creation, capture, distribution and preservation of judicial evidence in the form of records can help avoid these problems. A trusted government is one that can demonstrate its accountability and transparency and is continually striving to improve value delivery and increase cost-effectiveness. The freedom of information demands governments to be more transparent and accountable for their actions and decisions. Whilst governments promote corporate governance to provide transparency and objectivity it can only give stakeholders better tools to do their job, it does not and cannot do it for them. The need for managing risk and audit culture is imperative to balance and satisfy the expectation of citizen and stakeholders. The accountability of a government can arguably only be achieved when it demonstrates considerable transparency, which in turn can only happen when trust is supported by authentic and reliable records. The records management community claims that records have to be preserved for accountability, but they rarely explore what 'accountability' is and what role records play in the accountability processes. In addition, the contribution of records management to good governance and accountability are often not recognised by other professions and management. In an age where corporate governance and transparency is a global agenda, it is imperative for the records management community to scrutinise their present role and approach in order to change the perception by other professions about their contribution towards achieving organisational goals in a highly regulated and compliant bound environment in the public and private sectors. The contention of this thesis is that record keeping is just a tool that ensures the availability of evidence for the accountability of governance, which in turn relies on the ethical standard of those involved.

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Hutchinson, Brenda La'Vonne. "Records and information management in California counties." La Verne, Calif. : University of La Verne, 1996. http://catalog.hathitrust.org/api/volumes/oclc/36468561.html.

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Tsabedze, Vusi W. "Records management in government ministries in Swaziland." Thesis, University of Zululand, 2011. http://hdl.handle.net/10530/1113.

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Submitted in partial fulfillment of the requirements for the Masters Degree in Information Studies, Department of Library & Information Studies, University of Zululand, South Africa, 2011.
The aim of this study was to investigate records management practices in government ministries in the Kingdom of Swaziland. The study sought to determine how records are generated, used and disposed of in the government ministries; the types of records that are generated within the Swaziland government; how the records are organized and retrieved; the training needs of the Swaziland government’s registry staff; the attitude of staff towards records management practices; the level of staff awareness sound records management practices; the suitability of records storage facilities; and the challenges of e-records management in the government of Swaziland. A mixed method research paradigm consisting of a survey and observation was used to carry out the study. The target population consisted of action officers and records officers (registry staff) from government ministries in Swaziland. 92 action officers and 29 registry staff were involved in the study. 31 of the action officers were from top management, 31 from middle management, and 30 from lower level management. The results revealed that government ministries in Swaziland do not practice sound records management in line with the Swaziland National Archives Act (No. 5 of 1971). There was no uniformity with respect to filing methods and the manner in which records were destroyed or deleted. There were no control measures for ensuring the care and safe custody of records. Electronic records management policy, filing procedure manuals and a disaster recovery plan did not exist at the time of writing. The lack of records management practices directly and indirectly affects the information flow within the ministries. It is expected that the findings of this study will inform policy on records management in the government of Swaziland; facilitate effective records management in the government; create awareness about sound records management; help inform a records management training plan; and help establish integrity and transparency in the functioning of government. The study recommends that research should be extended to parastatal organisations in Swaziland to ensure that the management of records, both in the government and the public sector, is harmonized to enhance service delivery, accountability and transparency in the management of the country’s public affairs.

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Long, Trisha L. "Medication Information Management Practices of Older Americans." Master's thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/391.

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This paper presents the results of a survey of 30 adults aged 55 and older, who had taken multiple prescription medications in the past two years. The purpose of the study was to determine how older adults manage their medication information currently, what information they save and share, and how they wish to manage medication information in an electronic environment, such as a personal health record. Adults in the survey shared information most frequently with their doctors, and with friends and family. They usually shared basic information about a medication, including its name, dose, and the frequency with which it is taken. Nearly half used an artifact, such as a list, to keep track of and share their information. Nearly a third of participants desired to keep an electronic record, suggesting that a percentage of the older adult population would be open to using electronic records to manage medication information.

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Books on the topic "Records management"

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Libraries, Association of Research, ed. Records management. Washington, DC: Association of Research Libraries, 2008.

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1920-, Johnson Mina Marie, ed. Records management. 5th ed. Cincinnati, OH: South-Western Pub. Co., 1991.

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Johnson, Mina Marie. Records management. 4th ed. Cincinnati: South-Western Pub., 1987.

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Johnson, Mina M. Records management. 4th ed. Cincinnati: South Western, 1987.

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Read-Smith, Judith. Records management. 6th ed. Cincinnati: South-Western Educational Pub., 1997.

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Australia, Standards, ed. Records management. Homebush, NSW: Standards Australia, 1996.

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1947-, Ginn Mary L., Jones Virginia A, and Rankin Dianne S, eds. Records management. 8th ed. Mason, OH: Thomson / South-Western, 2007.

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Ginn, Mary L. (Mary Lea), 1947-, ed. Records management. 9th ed. Mason, OH: South-Western Cengage Learning, 2011.

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B, Mortham Sandra, and Florida Records Management Program, eds. Electronic records: Records management practices. Tallahassee, Fla: The Program, 1996.

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American Society of Corporate Secretaries., ed. Records management report. New York, N.Y: American Society of Corporate Secretaries, 1994.

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Book chapters on the topic "Records management"

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Smith, Tony. "Records Management." In SharePoint 2013 User’s Guide, 375–401. Berkeley, CA: Apress, 2013. http://dx.doi.org/10.1007/978-1-4302-4834-7_10.

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Fleckenstein, Mike, and Lorraine Fellows. "Records Management." In Modern Data Strategy, 195–207. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-68993-7_17.

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Smith, Tony. "Records Management." In SharePoint 2016 User's Guide, 397–429. Berkeley, CA: Apress, 2016. http://dx.doi.org/10.1007/978-1-4842-2244-7_10.

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Toelle, Erica. "Records Management." In Microsoft 365 Compliance, 255–88. Berkeley, CA: Apress, 2021. http://dx.doi.org/10.1007/978-1-4842-5778-4_9.

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Wobeser, Gary A. "Records and Record Keeping." In Investigation and Management of Disease in Wild Animals, 103–15. Boston, MA: Springer US, 1994. http://dx.doi.org/10.1007/978-1-4757-5609-8_8.

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Lee-Gulley, Patricia, and John Drudi. "Records Management/Records Retention Risk Considerations." In Routledge Handbook of Risk Management and the Law, 315–37. New York: Routledge, 2022. http://dx.doi.org/10.4324/9781351107242-27.

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Meade, James W. "Records for Managerial Analyses." In Aquaculture Management, 94–99. Boston, MA: Springer US, 1989. http://dx.doi.org/10.1007/978-1-4615-6470-6_9.

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Strickley, Alan. "Attendance Records, Educational Management." In Encyclopedia of Education and Information Technologies, 195–202. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-10576-1_117.

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Garrett, Rob. "Documents and Records Management." In Pro SharePoint 2013 Administration, 371–426. Berkeley, CA: Apress, 2013. http://dx.doi.org/10.1007/978-1-4302-4942-9_11.

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Strickley, Alan. "Attendance Records, Educational Management." In Encyclopedia of Education and Information Technologies, 1–8. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-60013-0_117-1.

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Conference papers on the topic "Records management"

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Min, Jianliangn. "Management System of Personnel Records." In 2015 International Conference on Management, Education, Information and Control. Paris, France: Atlantis Press, 2015. http://dx.doi.org/10.2991/meici-15.2015.319.

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Hart, Chad. "The records continue." In Proceedings of the 24th Annual Integrated Crop Management Conference. Iowa State University, Digital Press, 2016. http://dx.doi.org/10.31274/icm-180809-200.

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Grataridarga, Niko. "Records Management and Records Manager on the 4.0 Industry in Indonesia." In The International Conference of Vocational Higher Education (ICVHE) “Empowering Human Capital Towards Sustainable 4.0 Industry”. SCITEPRESS - Science and Technology Publications, 2019. http://dx.doi.org/10.5220/0010686400002967.

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Geekiyanage Don, Janith Shanilka, and Foad Motalebi. "Decentralization using Blockchain Health Records Management." In 2021 International Conference on Green Energy, Computing and Sustainable Technology (GECOST). IEEE, 2021. http://dx.doi.org/10.1109/gecost52368.2021.9538734.

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Lakshman, P. Y. S., D. Priya Kumar, N. Ramesh, and K. Pranathi. "Medical Records Management Using Cloud Technology." In 2021 Second International Conference on Electronics and Sustainable Communication Systems (ICESC). IEEE, 2021. http://dx.doi.org/10.1109/icesc51422.2021.9532675.

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Vieira, Ricardo, José Borbinha, Francisco Valdez, and André Vasconcelos. "A reference architecture for records management." In the 12th Annual International Digital Government Research Conference. New York, New York, USA: ACM Press, 2011. http://dx.doi.org/10.1145/2037556.2037615.

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Baker, Ted. "Protected records, time management and distribution." In the fourth international workshop. New York, New York, USA: ACM Press, 1990. http://dx.doi.org/10.1145/102454.102460.

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"Pervasive secure electronic healthcare records management." In The 2nd International Workshop on Ubiquitous Computing. SciTePress - Science and and Technology Publications, 2005. http://dx.doi.org/10.5220/0002572801010110.

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Zeng, Qing-Qing, Juan-Juan Du, and Ke Tang. "Medical Records Service Management in the Hospitals." In 2010 International Conference on Internet Technology and Applications (iTAP). IEEE, 2010. http://dx.doi.org/10.1109/itapp.2010.5566308.

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Chauhan, Jitendra Singh, and Deepak Kaushal. "Healthcare Management for Patients with Criminal Records." In International Conference on Recent Trends in Data Science and its Applications (ICRTDA 2023). Denmark: River Publishers, 2023. http://dx.doi.org/10.13052/rp-9788770040723.196.

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Reports on the topic "Records management"

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Rhodes, Tracy. Recorded Information Management Records Move Project. Office of Scientific and Technical Information (OSTI), September 2016. http://dx.doi.org/10.2172/1562224.

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SECRETARY OF THE AIR FORCE WASHINGTON DC. Records Management Program. Fort Belvoir, VA: Defense Technical Information Center, December 1998. http://dx.doi.org/10.21236/ada405204.

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Kadec, S., L. Hill, and C. Riemer. Records management modernization study. Office of Scientific and Technical Information (OSTI), December 1989. http://dx.doi.org/10.2172/7019758.

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DEPARTMENT OF THE ARMY WASHINGTON DC. Information Management: Records Management: Official Mail and Distribution Management. Fort Belvoir, VA: Defense Technical Information Center, November 1992. http://dx.doi.org/10.21236/ada402271.

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Rye, E., and R. Beverly. Customer Management DNS Resource Records. RFC Editor, April 2019. http://dx.doi.org/10.17487/rfc8567.

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DEPARTMENT OF THE ARMY WASHINGTON DC. Information Management: Records Management: Preparing and Managing Correspondence. Fort Belvoir, VA: Defense Technical Information Center, March 2001. http://dx.doi.org/10.21236/ada402203.

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SECRETARY OF THE AIR FORCE WASHINGTON DC. Communications and Information: Records Management Program. Fort Belvoir, VA: Defense Technical Information Center, December 1998. http://dx.doi.org/10.21236/ada404988.

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Author, Not Given. RIMS (Records Inventory Management System) Handbook. Office of Scientific and Technical Information (OSTI), March 1989. http://dx.doi.org/10.2172/6201982.

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DEPARTMENT OF THE ARMY WASHINGTON DC. Information Management: Records Management: The Modern Army Recordkeeping System (MARKS). Fort Belvoir, VA: Defense Technical Information Center, October 2001. http://dx.doi.org/10.21236/ada402193.

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DEPARTMENT OF THE ARMY WASHINGTON DC. Information Management: Records Management: Mail Facility Security and Handling Suspicious Mail. Fort Belvoir, VA: Defense Technical Information Center, November 2001. http://dx.doi.org/10.21236/ada402734.

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