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1

Maureen, Bisognano, and Juran, J. M. (Joseph M.), 1904-2008, eds. Quality in health care services. New York: McGraw-Hill, 1999.

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2

Institute, Paraprofessional Healthcare. Recruiting quality health care paraprofessionals. Bronx, N.Y: Paraprofessional Healthcare Institute, 2001.

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3

Publishers, Aspen, ed. Aspen's health care quality review. Gaithersburg, Md: Aspen Publishers, 1999.

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4

X, Hughes Edward F., ed. Perspectives on quality in American health care. Washington, DC: McGraw-Hill, Healthcare Information Center, 1988.

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5

O, Davies H. T., Tavakoli Manouche, Malek Mohammed H. 1943-, and International Conference on Strategic Issues in Health Care Management (4th : 2000 : University of St Andrews), eds. Quality in health care: Strategic issues in health care management. Aldershot: Ashgate, 2001.

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6

1936-, Johnson Marion, and Dochterman Joanne McCloskey, eds. The Delivery of quality health care. St. Louis: Mosby-Year Book, 1992.

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7

New York (State). Dept. of Health., ed. Monitoring health care quality: Malpractice, misconduct, quality assurance. [Albany, N.Y.]: New York State Dept. of Health, 1988.

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8

Sloan, M. Daniel. Success stories on lowering health care costs by improving health care quality. Milwaukee, Wis: ASQC Quality Press, 1995.

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9

Joint Commission. Benchmarking in health care. 2nd ed. Oakbrook Terrace, lL: Joint Commission Resources, 2012.

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10

Dlugacz, Yosef D. Measuring Health Care. New York: John Wiley & Sons, Ltd., 2006.

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11

Maj-Britt, Dohlie, and Satia J. K, eds. Improving quality of care. Kuala Lumpur, Malaysia: International Council on Management of Population Programmes, 1997.

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12

Newcomen Society of the United States., ed. Wright Health Associates, Inc.: Quality, affordable, health care. New York: Newcomen Society of the United States, 1995.

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13

Wan, Thomas T. H., and Alastair M. Connell. Monitoring the Quality of Health Care. Boston, MA: Springer US, 2003. http://dx.doi.org/10.1007/978-1-4615-1097-0.

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14

Dingwall, Robert, and Paul Fenn. Quality and Regulation in Health Care. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003331346.

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15

1956-, Al-Assaf A. F., and World Health Organization. Regional Office for South-East Asia., eds. Health care quality: An international perspective. New Delhi: World Health Organization, Regional Office for South-East Asia, 2001.

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16

National Roundtable on Health Care Quality and Institute of Medicine (U.S.). Division of Health Care Services, eds. Measuring the quality of health care. Washington, DC: National Academy Press, 1999.

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17

Koch, Hugh C. H. Towards total quality in health care. Harlow: Longman, 1994.

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18

Massachusetts. Division of Health Care Quality. Assuring quality health care for you. Boston]: Massachusetts Dept. of Public Health, Division of Health Care Quality, 1985.

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19

McClellan, Mark B. The quality of health care providers. Cambridge, MA: National Bureau of Economic Research, 1999.

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20

H, Johnson Ross, Schmidt Raandi 1958-, and Trumbo Judith, eds. Quality assurance in health care services. Milwaukee, Wis: ASQC Quality Press, 1992.

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21

K, Murray Sandra, Murray O. Byron, and Productivity-Quality Systems, eds. Total quality tools for health care. Miamisburg, Ohio: Productivity-Quality Systems, 1997.

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22

Mottram, J. Quality in contracting for health care. [U.K.]: [Department of Quality Assurance, Worcester & District Health Authority, 1989.

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23

Hynson, Larry M. Emotion buffers: Quality in health care. St. Louis, Mo: Ishiyaku EuroAmerica, 1990.

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24

Joint Commission on Accreditation of Healthcare Organizations., ed. Air quality inside health care facilities. Oakbrook Terrace, Ill: Joint Commission on Accreditation of Healthcare Organizations, 1995.

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25

Patrice, Spath, ed. Innovations in health care quality measurement. Chiago, IL: American Hospital Pub., 1989.

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26

Forum, NHS General Managers. Total quality management: A framework for quality health care. Harrow: Scutari for the Royal College of Nursing, 1991.

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27

O, Davies H. T., Tavakoli Manouche, and International Conference on Strategic Issues in Health Care Management, (5th : 2002 : University of St. Andrews), eds. Health care policy, performance and finance: Strategic issues in health care management. Aldershot: Ashgate, 2004.

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28

Porter-O'Grady, Timothy. The health care teambook. St. Louis: Mosby, 1998.

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29

Washington (State). Health Services Effectiveness Advisory Group. and Washington (State). Health Care Policy Board., eds. Improving the effectiveness of health care services: Report to the Health Care Policy Board. Olympia, Wash: Health Care Policy Board, 1996.

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30

Washington (State). Health Services Effectiveness Advisory Group. and Washington (State). Health Care Policy Board., eds. Improving the effectiveness of health care services: Report to the Health Care Policy Board. Olympia, Wash. (P.O. Box 41185, Olympia 98504-1185): The Board, 1996.

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31

Mozena, James P. Quality improvement handbook for health care professionals. Milwaukee, Wis: ASQC Quality Press, 1993.

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32

Mason, Carolyn, ed. Achieving Quality in Community Health Care Nursing. London: Macmillan Education UK, 1997. http://dx.doi.org/10.1007/978-1-349-13904-0.

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33

Robert, Lloyd. Quality Health Care. Jones & Bartlett Learning, LLC, 2017.

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34

Tavakoli, Manouche. Quality in Health Care. Edited by Huw T. O. Davies, Manouche Tavakoli, and Mo Malek. Routledge, 2019. http://dx.doi.org/10.4324/9781315192611.

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35

Spath, Patrice L. Health Care Quality Management. Brown-Spath & Associates, 2000.

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36

Tavakoli, Manouche, and H. T. O. Davies. Quality in Health Care. Taylor & Francis Group, 2021.

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37

Quality in Health Care: Strategic Issues in Health Care Management. Taylor & Francis Group, 2019.

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38

Goldfield, Norbert. Measuring & Managing Health Care Quality. 2nd ed. Thomson Delmar Learning, 2002.

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39

Christopher R.M., Ph.D. Wilson. Strategies in Health Care Quality. 2nd ed. W.B. Saunders Company, 1992.

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40

MOSBY. Soundbytes On Health Care Quality. Mosby, 1996.

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41

Managing quality in health care. Jaipur: Rawat Publications, 2010.

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42

Health Care Quality & Outcomes Management. Thomson Delmar Learning, 1999.

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43

Health care services. [Washington, D.C.]: U.S. Department of Commerce, International Trade Administration, 1986.

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44

Davies, Huw T. O., and Manouche Tavakoli. Quality in Health Care: Strategic Issues in Health Care Management. Taylor & Francis Group, 2019.

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45

Achieving Quality in Community Health Care Nursing (Community Health Care). Palgrave Macmillan, 1997.

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46

Huw T. O. Davies (Editor), Manouche Tavakoli (Editor), and Mo Malek (Editor), eds. Quality in Health Care: Strategic Issues in Health Care Management. Ashgate Pub Ltd, 2001.

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47

Davies, Huw T. O., and Manouche Tavakoli. Quality in Health Care: Strategic Issues in Health Care Management. Taylor & Francis Group, 2019.

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48

Davies, Huw T. O., and Manouche Tavakoli. Quality in Health Care: Strategic Issues in Health Care Management. Taylor & Francis Group, 2019.

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49

Davies, Huw T. O., and Manouche Tavakoli. Quality in Health Care: Strategic Issues in Health Care Management. Taylor & Francis Group, 2019.

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50

OECD Reviews of Health Care Quality Caring for Quality in Health Lessons Learnt from 15 Reviews of Health Care Quality. Organization for Economic Cooperation & Development, 2017.

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