Journal articles on the topic 'Public Value Management (PVM)'
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Sedlačko, Michal. "The Five Tasks of Public Value Management: Public Value as a Programme of Administrative and Societal Democratisation." NISPAcee Journal of Public Administration and Policy 13, no. 2 (December 1, 2020): 161–80. http://dx.doi.org/10.2478/nispa-2020-0019.
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AbstractThe aim of this essay is threefold: (1) to identify the tasks of public managers in public value management (PVM), (2) to start a debate on the relationships between autonomy, entrepreneurship and PVM from the perspective of institutional roles and management levels, and (3) to initiate a discussion about the transferability of PVM to diverse administrative systems and cultures. The public value discourse emerged in the 1990s, justifying the need for the concept through a deficit in democratic legitimacy, the delivery paradox, as well as market failure and the critique of New Public Management. Public value focuses on the ultimate purpose of the use of public resources and can thus serve to strengthen outcome legitimacy and downward accountability. Arguably, the most productive interpretation of the public value concept rests along the lines of a normative, conceptual orientation for managerial action, accompanied by a (so far somewhat sparse) set of practical tools and reasoning for public managers. Five tasks of PVM were identified: (1) conducting political management to secure legitimacy for particular value propositions; (2) leveraging public value opportunities through networks and a range of delivery mechanisms; (3) ensuring continuing democratisation through helping the realisation of politically empowered citizenship; (4) ensuring learning across multiple levels and audiences; and (5) cultivating a wider view of sustainable wellbeing for all. Regarding the applicability of PVM across various dimensions of administrative traditions and cultures, it would seem that the tasks are more compatible with some cultures and traditions than others. For instance, these roles seem more compatible with non-politicised public administrations that grant high societal status and discretion to civil servants, and provide them with generalist training and career options. One of the key open questions is under what conditions can a public value approach contribute to changes in the given public administration culture, in particular towards the development of downward accountability mechanisms in the context of democratic backsliding and constraints to bureaucratic autonomy.
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Douglas, Scott, and Tom Overmans. "Public value budgeting: propositions for the future of budgeting." Journal of Public Budgeting, Accounting & Financial Management 32, no. 4 (July 31, 2020): 623–37. http://dx.doi.org/10.1108/jpbafm-05-2020-0066.
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PurposeThe principles of public value management (PVM) have greatly inspired public management practitioners and scholars, but the application of these ideas to the everyday practice and research of government has proven to be more difficult. This article formulates propositions for how the principles of PVM could affect one of the core processes of government: budgeting. These propositions can inspire practitioners and be tested by future researchers.Design/methodology/approachThe article identifies the core principles of PVM and applies these to the budgeting functions of the allocation, management and accountability of public money. This exploration leads to a first conceptualization of “public value budgeting” and generates 12 propositions about how budgeting will change and remain unaltered under the influence of PVM.FindingsThe central argument is that “public value budgeting” could promote more coordination and integration between public funds and community resources, more involvement of societal stakeholders in the budgetary process and more continuous tweaks and changes to the budget. At the same time, legislative vetoes, financial controls and debates about the best use of public money will remain an important feature of public budgeting.Originality/valueThe article forwards the first conceptualization of public value budgeting, connects the literatures on public value and public budgeting, and offers both a practical application of PVM to public budgeting as well as a concrete agenda for future research.
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Nuti, Sabina, Guido Noto, Tommaso Grillo Ruggieri, and Milena Vainieri. "The Challenges of Hospitals’ Planning & Control Systems: The Path toward Public Value Management." International Journal of Environmental Research and Public Health 18, no. 5 (March 8, 2021): 2732. http://dx.doi.org/10.3390/ijerph18052732.
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In the last decades, public management has been subjected to a shift from the New Public Management (NPM) paradigm to the Public Value Management (PVM) one. Thus, management practices such as Planning and Control (P&C) systems have been called to evolve accordingly. The health care sector has not escaped this process. This paper focuses on the evolution of hospitals’ P&C systems to support the paradigm shift from the NPM paradigm to the PVM one. In particular, the paper aims at exploring whether hospitals’ P&C systems in Italy evolved, or are evolving, consistently with PVM and what are the expected benefits related to such a paradigm switch. To address the research aim, the paper is based on a review of scientific and grey literature and the case study of the diabetic-foot pathway in an Italian Regional Healthcare System. The results of this study show that the current P&C systems in Italian hospitals are not yet designed to support the shift toward the PVM approach and are still mainly focused on financial aspects and intra-organizational dynamics. Combining traditional P&Cs with performance measures assessing the system’s outcomes may support hospitals in aligning their goals with the health system they are operating within and, therefore, P&C systems may represent an important driving force toward change. Such results provide suggestions for both practitioners and academics on how to adapt P&C systems to better support the implementation of current strategies of the public sector.
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Çolak, Çagrÿ D. "Why the New Public Management is Obsolete." Hrvatska i komparativna javna uprava 19, no. 4 (December 30, 2019): 517–36. http://dx.doi.org/10.31297/hkju.19.4.1.
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In the 1980s and 1990s, the New Public Management (NPM) paradigm dominated the field of public administration. However, this paradigm, which integrates the principles of the private sector and business administration into the field of public administration, began to be criticised in the new millennium after a quarter century of domination. The criticisms soon turned into comprehensive challenges which emerged as the post-NPM trends. The aim of this paper is to explain what makes NPM obsolete within the framework of these criticisms. Five post-NPM trends and their starting points are examined: new public service (NPS), public value management (PVM), digital era governance (DEG), neo-Weberian state (NWS) and new public governance (NPG). The main method for the theoretical basis of the paper was to screen and evaluate secondary sources. As a result, the waves of criticism on NPM are seen to be transformed into pursuits for an alternative paradigm in the new millennium. These pursuits, common in many aspects and differing only in terms of their basic emphasis, are called post-NPM trends. They are based on the assumption that NPM is obsolete.
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Herman, Achmad. "Indonesian government’s public communication management during a pandemic." Problems and Perspectives in Management 19, no. 1 (March 3, 2021): 244–56. http://dx.doi.org/10.21511/ppm.19(1).2021.21.
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The COVID-19 pandemic has triggered a health emergency as a vaccine for it has not been found yet requiring the government to seriously manage it. Therefore, the government needs to effectively implement non-pharmaceutical measures. One of the measures to suppress the spread of the virus is public communication. The government’s public communication in dealing with COVID-19 has faced problems resulted in low public discipline and awareness thus far. This study used a quantitative approach with descriptive statistics analysis. The analysis does not generalize the result but it can explain the characteristics of the sample to formulate the meaning of the result. The findings show that the public communication management of the government of Indonesia has not been effective because the dissemination of public information is diverse and inconsistent. This is because the government gives freedom to various media to provide information to the public, which creates a gap in the management of COVID-19 in Indonesia and results in low public discipline and awareness (mean value 2,97). Therefore, it is difficult for the government to deal with and manage health emergencies caused by the COVID-19 pandemic. Research has shown that the government must provide the public with consistent and valid information (mean value 3,51), monitor and supervise mass and electronic media, and use social media and online media to provide valid information from the government and disseminate positive and educative information to the public (mean value 4,06).
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Syamsudin, Syamsudin, Erna Setiany, and Sajidah Sajidah. "Gender diversity and firm value: a study on boards of public manufacturing firms in Indonesia." Problems and Perspectives in Management 15, no. 3 (November 8, 2017): 276–84. http://dx.doi.org/10.21511/ppm.15(3-1).2017.11.
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This study aims to analyze the effect of gender diversity in both the Board of Commissioners and Board of Directors, as well as the effect of education background of the President Commissioner on the firm value. Gender diversity is measured from the proportion of women in Board of Commissioners and Board of Directors, while the education background is measured by the education background of the President Commissioner. In this research, the firm value is measured by Tobins Q. The sample used in this study consist of 70 manufacturing companies listed in Indonesian Stock Exchange in the year 2012. This study employs multiple linear regression to draw the research results. The analysis results show that gender diversity in both the Board of Commissioners and Board of Directors significantly affects firm value. On the contrary, the education background of the President Commissioner does not affect firm value. This result support the argument that diversity of boards will, through various ways, affect firm financial value in the long and short term.
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Sytnyk, Hanna, Iryna Vysochyn, Tetiana Zhuk, Inna Olesenko, and Viktoriia Stratiichuk. "Enterprise value management based on the stakeholder approach." Problems and Perspectives in Management 19, no. 3 (September 20, 2021): 356–72. http://dx.doi.org/10.21511/ppm.19(3).2021.29.
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The need to ensure the growth of enterprise value in the context of strengthening intangible factors’ role in its formation and maintaining sustainable development of society requires the introduction of new value-oriented management models, taking into account the interests of a wide range of stakeholders.The paper aimed to develop an approach to enterprise value management based on the stakeholder approach. Based on the presented conceptual vision of the enterprise as an SRPR system (stakeholders-resources-processes-results), a two-level system of SRPR value indicators for the main stakeholder groups has been developed, as well as an integral indicator of sustainable economic value added (EVA), which allows assessing the potential growth of enterprise value through a sustainable network of stakeholders. The possibility of using SRPR indicators in the process of planning activities has been substantiated: a model for maximizing EVA is formulated subject to a number of restrictions reflecting the standards of relationships with stakeholders, its transformation into a matrix of SRPR indicators.The results of approbation of the proposed approach by questioning processing and wholesale trade enterprises in the B2B segment are presented, confirming the compliance of the proposed system of indicators with the interests of stakeholders and implementation at Europroject Ukraine LLC, which proved its practical value.The need for further empirical studies of the dependence of EVA on changes in indicators of satisfaction of stakeholders’ interests is emphasized.
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Brilhante, Dialina, António Robalo Nunes, Cândida Fonseca, João Mairos, Jorge Félix, Mafalda Gonçalves, Melina Mota, et al. "OP85 Value To Society Of A Nationwide Patient Blood Management Program." International Journal of Technology Assessment in Health Care 33, S1 (2017): 38–39. http://dx.doi.org/10.1017/s0266462317001611.
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INTRODUCTION:Patient Blood Management (PBM) describes a multidisciplinary approach that strives to optimize patients own blood and has been reported to reduce blood components utilization while achieving improved patient outcomes and reduced healthcare costs. The aim of this study was to evaluate the public health and economic impact related to the implementation of a nationwide PBM program in Portugal.METHODS:A decision-model comparing two scenarios (“current clinical practice” and “with PBM implementation”) was used to estimate the PBM impact including hospital-assisted patients from the following therapeutic areas: surgery (orthopaedic, cardiac and urologic), cardiology, oncology, gastrointestinal bleeding, abnormal uterine bleeding, hemodialysis, inflammatory bowel disease and pregnancy. Model inputs were obtained from Portuguese national health databases and literature review. The public health impact was measured in life years (LY) gained, disability-adjusted life years (DALY) reduction, hospital length of stay (LOS) and 30-day readmission rate reduction. The economic value was expressed in total and hospitalization costs savings.RESULTS:A total of 384,704 patients were eligible for PBM strategies. We estimated that a one year nationwide PBM implementation could avoid 594 premature deaths, representing a gain of 1,481 LY and a reduction of 3,660 DALYs relative to the current paradigm. An 8.4 percent and 37.3 percent reduction in length of stay and 30-day readmission rate are expected, respectively. This corresponds to EUR70.4 million savings in hospitalization costs. Although PBM closer monitoring would imply additional physician visits and medicines use, leading to EUR24.1 million in additional expenditure, in this population the overall PBM implementation can generate net savings of more than EUR67.7 million per year (6.3 percent reduction of public expenditure).CONCLUSIONS:The implementation of a nationwide PBM in Portugal may represent a great public health impact, especially in decreased mortality and disability, with substantial public expenditure reduction.
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Pererva, Petro, Tetiana Kobielieva, Nаdеzhdа Tkасhovа, Maxim Tkachov, and Tetiana Diachenko. "Management of relations with enterprise stakeholders based on value approach." Problems and Perspectives in Management 19, no. 1 (January 20, 2021): 24–38. http://dx.doi.org/10.21511/ppm.19(1).2021.03.
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Significant transformations in economic relations and increased competition have posed enterprises with extremely complex tasks in the field of corporate governance. Mainly it concerns the systems of corporate governance, in which the principles of vertical organization are losing relevance, and the effectiveness of management largely depends on the balance of interests of participants (stakeholders) who can actively influence the production and commercial policy of the enterprise to distribute its resources in their favor.The study aims to develop proposals to ensure the effective interaction of the enterprise with stakeholders, based on establishing an optimal balance of material (value) interests, allowing achieving a reduction of risks that threaten the development of the enterprise.Thus, it was proposed to determine the total value of the commercial results of the enterprise, taking into account the real contribution, which is provided by the relations with one or another stakeholder. A similar approach is implemented to determine the share of the value of the corresponding stakeholder, which is ensured by its relationship with this enterprise. In addition to the value of the enterprise itself, the proposed models explicitly determine the value benefits of stakeholders and disclose a list of the main controlling factors: the volumes of resources supplied and consumed by the parties, their relative values, the structure of resource flows, etc.As an example, using the developed recommendations, the circle of the most influential stakeholders of the Ukrainian enterprise – PJSC KhTP – was studied. This approach allows an industrial enterprise to rank stakeholders by value, to analyze the dynamics of the structure and parameters of material and financial resources flows of the enterprise and its stakeholders.
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Homberg, Fabian, and Rick Vogel. "Human resource management (HRM) and public service motivation (PSM)." International Journal of Manpower 37, no. 5 (August 1, 2016): 746–63. http://dx.doi.org/10.1108/ijm-05-2016-0120.
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Purpose – The purpose of this paper is to provide an introduction to the special issue on public service motivation (PSM) and human resource management (HRM). The authors analyse and review how the literatures on HRM and PSM relate to each other. Design/methodology/approach – The paper combines two complementary studies: a bibliometric analysis of the interrelationships between the two literatures and a meta-analysis of the impact of HR practices on PSM. Findings – Although HRM is among the core subject categories to which the literature on PSM refers, the pre-eminence of HR topics self-reported by PSM researchers indicates large room for further transfer. Intrinsic HR practices show positive and significant effects on PSM, while no such association was found for extrinsic HR practices. Originality/value – The editorial is a complement to a recent bibliometric review of PSM research, focusing more particularly on the interrelationships with HRM and applying hitherto unused techniques. It is also the first meta-analysis of the association between HR practices and PSM.
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Pozdnyakov, Yuri, Nataliya Chukhray, Nataliya Hryniv, and Taisia Nakonechna. "Management of tangible assets using a modified market value price formation model." Problems and Perspectives in Management 19, no. 2 (April 22, 2021): 28–39. http://dx.doi.org/10.21511/ppm.19(2).2021.03.
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The paper deals with the economic measurements of the market value of enterprise assets, which are of great importance for their effective management. The use of more accurate economic measurements is an integral part of an optimal strategy to manage business assets. Therefore, reduction of evaluation results uncertainty is a necessary condition for effective management. To achieve mentioned goals, the paper aims to determine the mathematical base for the assets valuation methodology of value/depreciation that change over time, which can be applied to its dynamic objective quantitative analysis. The basic hypothesis suggests that all tangible assets, characterized by removable depreciation, are inclined to a negative periodic depreciation during short inter-service periods when remedial repair works are carried out to eliminate depreciation. The methodical approaches concerning a mathematical description of assets value/depreciation dynamics are considered. It is shown that both traditional, progressive and regressive value/depreciation dynamics models change over time. They do not correspond to the actual state since they do not take into account increased objects value and negative periodic depreciation. To evaluate value/depreciation change over time more precisely, a new kind of mathematical model is proposed, which equations take into account the opposite signs of periodic depreciation during operational service periods and non-operational inter-service periods. It is proved that the actual indicators of fair market value and periodic depreciation of enterprise assets can be determined with higher reliability based on a new mathematical model. AcknowledgmentsComments from the editor and anonymous referees have been gratefully acknowledged. The authors are grateful to the Ministry of Education and Science of Ukraine for financial support, which made it possible to carry out this study within the state budget topic “Value estimation and assessing technology readiness for transfer from universities to the business environment” (2019–2021).
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Ball, Ian. "Reflections on public financial management in the Covid-19 pandemic." Journal of Accounting & Organizational Change 16, no. 4 (November 30, 2020): 655–62. http://dx.doi.org/10.1108/jaoc-10-2020-0160.
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Purpose The purpose of this paper is to reflect on competence in the management of government, with a focus on the management of public finances. I also reflect on the role public financial management (PFM) can play in addressing the impact of the coronavirus (COVID-19) pandemic. Design/methodology/approach The approach in this paper is to document my thoughts and opinions on PFM in the context of the COVID-19 pandemic. Findings Competent bureaucrats and sound finances are the key drivers of an effective PFM system that enables and encourages decisions leading to high standards of financial performance and position. Practical implications Although this is purely a personal reflection on the issue covered, it may encourage other academics and practitioners to explore the idea further in various settings across the globe. Originality/value Having devoted my academic and professional career to the field of PFM, this personal, reflective essay considers the role of PFM systems in generating information that leads to better decisions, better financial performance and position and ultimately a greater ability to absorb shocks such as the COVID-19 pandemic.
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Luu, Tuan Trong, Chris Rowley, and Khai Cong Dinh. "Enhancing the effect of frontline public employees’ individual ambidexterity on customer value co-creation." Journal of Business & Industrial Marketing 33, no. 4 (May 8, 2018): 506–22. http://dx.doi.org/10.1108/jbim-04-2017-0091.
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Purpose When public employees demonstrate ambidexterity in serving customers, through efficiently providing customers with current public services as well as exploring ways to create more, new public service solutions for customers, they may activate customers’ co-creating value with the public organization. The purpose of this research is to examine the role of public employees’ individual ambidexterity in promoting customer value co-creation. This research also seeks to investigate the levers behind individual ambidexterity, including ambidextrous leadership as an antecedent and public service motivation (PSM) as an enhancer for the leadership effect. Design/methodology/approach Public employees from public legal service agencies and customer companies they had served have been invited to participate and provide data for this research. The data collated have been analyzed using multilevel structural equation modeling approach. Findings Ambidextrous leadership was positively associated with frontline public employees’ individual ambidexterity. This positive association was enhanced by PSM among frontline public employees. In turn, frontline public employees’ individual ambidexterity demonstrated a positive link with customer value co-creation through the mediation mechanisms of customer–employee identification and customer–organization identification. Originality/value This research extends and marks the convergence between ambidexterity and customer value co-creation research streams.
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De Simone, Silvia, Gianfranco Cicotto, Roberta Pinna, and Luca Giustiniano. "Engaging public servants." Management Decision 54, no. 7 (August 15, 2016): 1569–94. http://dx.doi.org/10.1108/md-02-2016-0072.
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Purpose – Considering the ongoing international debate on the role of public administrations in economic systems, the interest around public service motivation (PSM) has significantly grown among practitioners and scholars in the past two decades. Following the research streams that have investigated topics of organizational behavior within the public context, the purpose of this paper is to examine the influence of PSM on public employees’ feelings of job satisfaction. The novelty of the study lies in linking some characteristics of the work context presumed to be more prevalent in public organizations with specific job characteristics, regarded as relevant antecedents of job satisfaction. Design/methodology/approach – The study is based on two complementary studies conducted in an Italian public administration. The paper shows how PSM influences job satisfaction, job engagement, and life satisfaction. Findings – This paper shows how PSM influences job satisfaction, job engagement, and life satisfaction. The findings display how job engagement affects both job and life satisfaction in such contexts. Additionally, the findings display how job engagement affects both job and life satisfaction in such contexts. Research limitations/implications – Although based on a specific context of public administration, the analysis allows some generalizations. Originality/value – Based on these results, the paper contributes to two main streams of the literature. First, it enriches the existing research on PSM by analyzing how it can be managed in complex organizations. Second, it informs the literature on job satisfaction and work-related stress and relates to the intersection between organizational behavior and human resource management that informs the drawing up of HR policies. Furthermore, the paper sheds new light on how to deal with such problems and at the same time opens new avenues for investigations.
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V. Nguyen, Phuong, Nga Le, Hoa Trieu, Tien Huynh, and Hoa Quynh Tran. "Determinants of turnover intention: The case of public servants in Vietnam." Problems and Perspectives in Management 20, no. 2 (May 2, 2022): 149–60. http://dx.doi.org/10.21511/ppm.20(2).2022.13.
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Turnover intention is an essential issue for every organization as retaining experienced and knowledgeable employees is an essential factor contributing to an organization’s competitive advantage and sustainable growth. Governmental and non-profit organizations, in particular, need to develop measures for reducing the increasing rate of turnover among federal officials. This study examines the factors influencing intentions to leave among civil servants in the public administration sector. Therefore, an online survey was undertaken to collect data from the targeted respondents, who are employees and managers working in governmental organizations in Vietnam. By using the convenience sampling method, a total of 300 responses were obtained. Men made up 53.3% of the participants, while women made up the remainder. Nearly 60% of the participants work for governmental and political organizations, and the rest work for state unions. The collected data were then processed via AMOS software and analyzed using the Structural Equation Modeling approach. The results indicate that job satisfaction strongly affects employees’ turnover intentions, with a path coefficient of 0.352 and a p-value less than 0.001. In addition, perceived organizational support has a significant positive relationship with organizational commitment, evidenced by the path coefficient of 0.315 and p-value less than 0.001. Overall, the results suggest that organizations are more likely to retain qualified and committed employees when they attempt to develop appropriate training programs and an incentive reward system.
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Blumberg, Stephen K. "Humanistic Guidelines for Public Administration Professionals." Public Voices 2, no. 1 (April 11, 2017): 69. http://dx.doi.org/10.22140/pv.426.
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In 1937 Luther Gulick created POSDCORB. Forty years later he wrote, " ... we all assumed in the 1930s that ... public management flowed in a broad, strong stream of value-filled ethical performance. Were we blind or only naive ... ?" Stephen Blumberg has created the acronym EVPOSDCORB, which represents Ethics, Values, Patience, Openness, Sensitivity, Dignity, Cooperation, Responsiveness, and Beneficence. These humanistic guidelines bring to our focus of attention what was inadvertently left out of Gulick's prescription.
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Stritch, Justin M., and Robert K. Christensen. "Raising the next generation of public servants? Parental influence on volunteering behavior and public service career aspirations." International Journal of Manpower 37, no. 5 (August 1, 2016): 840–58. http://dx.doi.org/10.1108/ijm-12-2014-0249.
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Purpose – While there is a large body of literature examining the effect public service motivation (PSM) has on both an individual’s career and volunteering decisions, the effects of social learning and parental influences on both volunteerism and selection into public service are relatively unexplored. The purpose of this paper is to examine the relationship between parental volunteering and career choice, PSM, and the volunteering behaviors and career choices of their adult children. Design/methodology/approach – The authors examine data collected from first-year undergraduate students at a large, public university in the southeastern USA to examine, the impact of parents in the development of public service behaviors like volunteering and career choice. Findings – The authors find that parental influence matters in shaping voluntary behavior and career aspirations, but that this social learning is distinct by gender. Originality/value – The authors are unaware of work that directly focusses on parents’ volunteering and career choices, after controlling for PSM, on both the volunteering and public service career decisions of their children.
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Yunanto, Yogi, Fendy Suhariadi, Praptini Yulianti, Wiwiek Andajani, and Subagyo. "Creating social entrepreneurship value for economic development." Problems and Perspectives in Management 19, no. 4 (October 27, 2021): 124–37. http://dx.doi.org/10.21511/ppm.19(4).2021.11.
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This study studies social entrepreneurial competencies, social values, and transformational leadership. They are a requirement during the COVID-19 pandemic. It arises to find out the effect of social entrepreneurship on social values and the influence of transformational leadership in memorizing the influence of social entrepreneurship on social values with a total of 200 respondents as social entrepreneurship leaders who have been announced in Indonesia. This study uses a quantitative method with a structural equation model (SEM) analysis tool in AMOS software. SEM analysis in this study uses the moderating SEM method with a mixed-methods approach. Data analysis has been carried out through data processing. The values obtained mean that higher social entrepreneurship will increase social value by 9.4%; if transformational leadership increases, a significance value of 0.85 is obtained. This value is greater than 0.05. It is proved that the role of social entrepreneurship fosters innovative abilities, proactive development, and the courage to take risks for the people in Indonesia and the impact of social values fosters social recognition, responsibility, and contribution to the economy with attitudes with potential transformational leadership behaviors as well as inspirational motivation, intellectual stimulation, and consideration of the community. AcknowledgmentsThe author appreciates the contribution of all co-authors in preparing the data set.
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Piatak, Jaclyn Schede. "Public service motivation, prosocial behaviours, and career ambitions." International Journal of Manpower 37, no. 5 (August 1, 2016): 804–21. http://dx.doi.org/10.1108/ijm-12-2014-0248.
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Purpose – The purpose of this paper is to examine the behavioural consequences of public service motivation (PSM) and how motivation relates to an individual’s call to serve both inside and outside of the workplace. More specifically, this study examines whether and how PSM relates to prosocial behaviours – volunteering and giving – and career ambitions to work in the government or non-profit sector among public affair graduate students. Design/methodology/approach – Logistic regression is used to examine the PSM link using a composite of the 40-item scale, each of the six dimensions – commitment to the public interest, civic duty, social justice, attraction to policymaking, compassion, and self-sacrifice – and the five-item scale from the Merit Principles Survey. The analyses draw upon data from a unique online survey of 122 graduate students in Master of Public Administration and Master of Public Policy programmes. Findings – The results indicate that people with higher levels of PSM are more likely to want to work in public service and volunteer. However, mixed results were found for the relationship between PSM and giving charitable donations and career ambitions to work in government and no link was found for career ambitions to work in the non-profit sector. Originality/value – This paper answers calls to examine the dimensions of PSM and examines Perry’s (1996) original conception. The results provide practical implications for human resource managers as well as non-profit and public managers in recruiting and retaining employees and volunteers.
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Uzakova, Shynar, Serik Beimenbetov, and Yerlan Shildibekov. "Value-oriented approach in Kazakhstani regional development projects." Problems and Perspectives in Management 19, no. 4 (December 7, 2021): 352–61. http://dx.doi.org/10.21511/ppm.19(4).2021.28.
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Sustainable regional development projects are a challenge for all countries, regardless of their geographic location, cultural differences, or level of economic development. Kazakhstan is also facing this challenge and tries to counteract this process by actively implementing regional development projects and programs. However, project effectiveness and project value remain bottlenecks as these projects are aimed to improve lives and work in rural areas and eliminate inequality; therefore, managing such projects is a complex issue. This study seeks to obtain data that will help to address these research gaps and to identify value aspects of such projects from the end-users’ perspectives – local communities. This can help to understand how to select projects with high value and enhance their effectiveness.For this purpose, in 2020, a questionnaire survey and semi-structured interviews of end-users of regional development projects implemented in local communities were conducted. 301 respondents from main mining towns included in the regional development program of the Republic of Kazakhstan have been surveyed and 18 deep interviews have been conducted. The results show that Kazakhstani regional development projects appear to have a low level of value from the perspective of main stakeholders and beneficiaries – local communities. Project value evaluation has also revealed that a concept of value is different for local government authorities, project teams, and local communities. The study expands knowledge on the management of regional development projects, revealing the importance of understanding the value for such projects to achieve success and enhance their effectiveness.
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Sultana, Sobia, and Saima Ulfat. "Building a Social Network Theory of Perceived Public Service Motivation and Organizational Citizenship Behavior among Public Sector Employees." Organization Theory Review 2, no. 1 (2018): 55–73. http://dx.doi.org/10.32350/otr.0201.04.
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Public Service Motivation (PSM) states that individuals are not only driven by their own interests but also by a unit contributing to society and helping others and this motivation is particularly high among public servants. The extant literature reveals that people at high levels of public service management are inclined towards Organizational Citizenship Behavior (OCB) (Christensen & Wright, 2011). Built upon the theory of social network and considering the importance of PSM in public organizational life, social networking is integrated with PSM to verify its relationship and impact on OCB. This paper presents the conceptual argument that the perception of social networking provides an intuitive vision for content visualization and both the quality and value of relationships can be evaluated according to the levels of commitment towards public service management. These propositions have been developed to outline the relationship between PSM and OCB based on the deep-down concept of social networking. This paper concludes with the argument that in social network theory, advice and networking have a positive exchange relationship in which employees share resources like guidance, information, direction and support associated with their task; while adversarial networks represent negative exchange relationships that lead to behaviors such as interference, pressure, interruption and negative response. Therefore, it is very important to evaluate the types of social networks to determine the relationship between PSM and its behavioral outcomes.
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Ajibolade, Solabomi Omobola, and Collins Sankay Oboh. "A critical examination of government budgeting and public funds management in Nigeria." International Journal of Public Leadership 13, no. 4 (November 13, 2017): 218–42. http://dx.doi.org/10.1108/ijpl-11-2016-0045.
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Purpose The purpose of this paper is to attempt an empirical examination of government budgeting and expenditure processes in Nigeria, a developing country. It examines the current state of budgeting and public funds management (PFM) in Nigeria. It also examines the extent to which the government has used the budgetary mechanism to effectively manage the nation’s economy. Design/methodology/approach The paper employed simple regression estimation technique for data analysis. Time series data set of budgetary information was constructed from different archival sources over a 16-years period (2000-2015), majorly the national Appropriation Acts, press releases, regulatory and governmental reports, reports of Transparency International, World Bank and Central Intelligence Agency. Findings The findings confirm that the nation’s annual budgeting approach is defective and lags in achieving its fiscal objectives. The budget indicates a state of poor accountability and transparency in PFM. Findings also suggest that the level of economic development in Nigeria is not commensurate with the size of government expenditure. Practical implications The paper draws the attention of the government to the need to restructure its approach to budgeting and adopt a more resilient approach that suits its environment and economic peculiarities in effort to ensure efficient management and accountability of public funds. The paper also offers value to other developing countries. It provides empirical evidence that explains an aspect why the African continent remains underdeveloped hitherto. Originality/value This paper lends a voice to the call for a restructuring of the Nigerian budgetary system and its implementation strategy. It advocates for the adoption of an alternative budgeting approach that matches Nigeria economic realities. The paper demonstrated that the traditional budgetary approach being used by many developing countries is limited in certain ways and could hinder sustainable development.
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Barac, Dušan, Vanjica Ratkovic-Živanovic, Milica Labus, Suzana Milinovic, and Aleksandra Labus. "Fostering partner relationship management in B2B ecosystems of electronic media." Journal of Business & Industrial Marketing 32, no. 8 (October 2, 2017): 1203–16. http://dx.doi.org/10.1108/jbim-02-2016-0025.
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Purpose This paper aims to discuss relationship management in business-to-business (B2B) ecosystem of electronic media. The goal of this research is twofold. First, the goal is to understand and model the impact of customer relationship management technology adoption on B2B relationships. Second, the authors investigated how trends in e-business and partner relationship management (PRM) affect partner relationship quality in public broadcasting. Design/methodology/approach This study deals with the impact that relationship capability, relationship fulfillment, operational PRM, analytical PRM, social PRM and readiness to adopt new e-business models produce on relationship quality of a public broadcaster. The research was conducted on a testing sample of 78 participants. All the participants were representatives of the Serbian public broadcaster’s business partners. Findings Results revealed that relationship capability, analytical and social PRM have a significant impact on relationship quality. In addition to this, the survey suggested that activities such as organizing social events, developing new services, personalization and tailoring of services could improve PRM outcomes. Practical implications The results aim to help practitioners to enhance their relationships with stakeholders and maximize the total outcomes of those relationships. Specifically, managers and practitioners doing business in the field of electronic media could benefit from the presented results. Originality/value Significance of the paper is reflected in the fact that it analyzes innovative concepts and technologies. Conclusions and recommendations put forward in the paper could serve as a good basis and framework for other public broadcasters, particularly for those from the developing countries.
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Gould-Williams, Julian Seymour. "Managers’ motives for investing in HR practices and their implications for public service motivation." International Journal of Manpower 37, no. 5 (August 1, 2016): 764–76. http://dx.doi.org/10.1108/ijm-03-2016-0065.
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Purpose – The purpose of this paper is to explain how approaches to human resource management may contribute to the development of public service motivation (PSM). Three different approaches to managing people are outlined, namely, the “high performance”, “high commitment” and “high involvement”. Relevant theories are then used to predict the outcomes and relevance of the different approaches when promoting PSM in public sector organisations. Design/methodology/approach – This is a theoretical paper. Findings – This paper provides the first theoretical explanations for the relationships between human resource (HR) practices and PSM in public sector organisations. Originality/value – This paper explains how the same HR practices may have different employee outcomes depending on managers’ motivations for implementing them.
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Lindbergh, Lars, and Timothy L. Wilson. "Strategic management in Swedish municipal housing." Property Management 34, no. 2 (April 18, 2016): 136–57. http://dx.doi.org/10.1108/pm-07-2015-0030.
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Purpose – Present directives in municipal housing have been imposed by the Public Municipal Housing Companies Act, put into force on January 2011 in Sweden. The Act, states that public municipal housing companies (PMHCs) should run their operation on “businesslike principles,” e.g., commensurate with new public management. The purpose of this paper is to determine if forthcoming practices are apparent in the owner directives that govern operations of these companies. Design/methodology/approach – The research is both exploratory and qualitative in nature and utilizes in-depth case studies of 20 selected PMHCs. Observations for 2013 were compared with similar documents collected ten years prior (2004) using commercially available NVivo software to qualitatively analyze information. Findings – Results suggest that statistically significant changes in directives have occurred and adaptation to the new Act may already have started to take place at this relatively early date. Practical implications – Insofar as Sweden might be a model for other countries interested in extending their efforts in managing public housing, observations here provide some insights into possible results. Originality/value – This is the first attempt to determine the impact that complying with “businesslike principles” has on operations in Swedish housing, which tends to be a model of effectiveness in the global housing sector.
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Jeremiah, Andrew, Abraham (Braam) Rust, and Jeffrey Martin. "Prognosticating job satisfaction and morale determinants of public Technical Vocational Education and Training (TVET) educators." Problems and Perspectives in Management 17, no. 3 (September 6, 2019): 350–61. http://dx.doi.org/10.21511/ppm.17(3).2019.28.
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Rewards are a function of job satisfaction and morale. As a result, it is generally accepted that dissatisfaction with intrinsic and extrinsic rewards offered by the employer results in employee reduced job satisfaction and morale. This paper endeavors to contribute to an understanding of the effect of extrinsic and intrinsic rewards on the job satisfaction and resultant morale of employees in an organization. The paper focuses on a case study organization that adds value in the South African context. The paper reviews theoretical and empirical rewards literature and their relationship with the job satisfaction and morale of employees (n = 265). A quantitative research design approach which is rarely used in this type of research was adopted. A self-administered Job Descriptive Index (JDI) was utilized in collecting data. The JDI measures people’s satisfaction with five (5) different aspects of the job, which are detailed in this paper. Data were processed using Software Package for Social Sciences (SPSS) version 23. The study revealed that both extrinsic and intrinsic rewards significantly influenced the job satisfaction and morale of public TVET educators in Western Cape public TVET institutions. Besides extrinsic rewards such as pay and bonuses, intrinsic rewards such as the job itself, supervision, career progression opportunities and relationships among principals and staff, and among educators and learners were found to be also instrumental in enhancing the job satisfaction and morale of educators.
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Czajkowska-Białkowska, Maria. "Honesty as a value in the interpersonal relationships in organizations." Problems and Perspectives in Management 20, no. 1 (January 5, 2022): 14–26. http://dx.doi.org/10.21511/ppm.20(1).2022.02.
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The crisis caused by COVID-19 has increased interest to the subject of integrity in organizations. The purpose of this study is to conduct a comparative analysis of the opinions on the value of honesty, broken down by the group of supervisors and subordinates during the crisis caused by COVID-19. The analysis was carried out in Poland among undergraduate students pursuing a bachelor’s degree in fields representing disciplines other than management. The paper used a survey method; 102 respondents took part in the survey. 9.52% of men and 5.00% of women in the group of subordinates did not have opinions on this subject. In the group of supervisors, the situation was completely opposite: 6.25% of women and 4.76% of men showed such a result. Significant discrepancies were noticed in the assessment of the importance of honesty depending on the education field of the respondents. The difference between the highest assessments of the importance of this value was 33.70 percentage points in the supervisors’ group, and 38.64 percentage points in the subordinates group. Drawing attention to this problem, which affects all participants of an organization to a different extent, may help to shape the ethical attitudes of future managers and, in consequence, manage their organizations better.
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Putri, Nuril Kusumawardhani Soeprapto. "Aplikasi Konsep Personal Knowledge Management (PKM) dengan Social Web." ComTech: Computer, Mathematics and Engineering Applications 3, no. 1 (June 1, 2012): 374. http://dx.doi.org/10.21512/comtech.v3i1.2424.
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This study discusses the impact of social media to the development of personal knowledge management (PKM). Here the author describeS the factual condition of the company that useS social media as a means of personal knowledge management. Furthermore, these interaction patterns have significant impact on the organization. The purpose of this article is to analyze the application of personal knowledge managementconcept, combined with the social media concept that focuses on social networks with the consideration that they are widespreadly used by the public. Plus the emergence of social networking sites are increasingly new added value to the development of social media. The method used is literature study obtained from the online journals, articles and text books. The result of this study is expected to expand the use of social networking as a means of personal knowledge management in the organization.
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Kaur, Simrit, and Sakshi Malik. "Determinants of public–private partnerships: a state-level empirical analysis of India." Property Management 38, no. 4 (June 11, 2020): 597–611. http://dx.doi.org/10.1108/pm-10-2019-0063.
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PurposeIn view of the significance of public–private partnerships (PPPs) as a tool for bridging infrastructure deficits, it becomes imperative to study its determinants. The objective of this paper is to empirically study the determinants of PPPs in India at a subnational level, in terms of both number and value of PPP projects.Design/methodology/approachThis study investigates the determinants of value and number of Indian PPPs at a subnational level for the period 2008–2017. The determinants are analyzed using two-step system generalized method of moments (GMM) and negative binomial regression. Select correlates examined are market size, fiscal compulsions, institutional quality, financial sector development and physical infrastructure.FindingsThe results indicate that fiscal compulsions, financial sector development and physical infrastructure influence PPPs favorably, whereas low institutional quality impacts PPPs adversely. A pertinent finding of this study is that the past value of PPPs lowers the current year's PPP value.Practical implicationsThe findings are expected to assist subnational governments and policymakers in formulating policies that attract more PPP projects (in terms of both value and number).Originality/valueThis is the first study that analyzes the determinants of infrastructure PPPs at a subnational level in India.
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Te Walvaart, Marleen. "Translating PSM Policy into Production Practices." Public Service Broadcasting in the Digital Age 8, no. 16 (December 19, 2019): 88. http://dx.doi.org/10.18146/2213-0969.2019.jethc177.
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PSM policy documents aim at interactive audience engagement, but production practices show many limitations to achieve this. This article studies how PSM policy is translated into practice, by analysing the newsroom management strategies about audience engagement. In-depth interviews were conducted with managers at different levels of the Flemish public service company VRT. Results show that managers primarily aim at immersive engagement through newsroom convergence and VRT brands. They value interactive engagement as well, but those experiments remain vulnerable. Newsroom management strategies are closely based on practices and audience behaviour, while there is a much larger distance with broader VRT policy.
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Bhana, Anrusha, and Sachin Suknunan. "The impact of ethical leadership on employee engagement within a South African public higher education institution." Problems and Perspectives in Management 17, no. 4 (December 25, 2019): 314–24. http://dx.doi.org/10.21511/ppm.17(4).2019.26.
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Ethical leadership has become a fundamental building block amongst the corporate organizations globally. However, minimal research evidence was found from a higher education institution (HEI) perspective, including the evidence from a South African higher education setting. Due to the lack of research linking the ethical leadership`s style and employee`s engagement (EE) at higher education institutions, it becomes important to find out if ethical leadership can positively promote the EE, which, in turn, can promote various other benefits at the institutions. Therefore, this study aims to examine this from the perspective of ethical leadership style and its impact on the EE. This study focused on a large HEI (Higher Education institution) based in KwaZulu-Natal (South Africa). Quantitative data collection employed the probability sampling targeting 420 employees. Questionnaires were used as data collection tools and obtained a response rate of 312 (74%). The results show that the average mean value for EE (M = 2.87) was weak in comparison to the measurement standard of 3.00, which implied a lack of EE between leadership and employees. In addition, the results indicate that ethical leadership can positively influence the EE (M = 4.27), thus, indicating the need for more ethical leadership at this institution. Furthermore, the current lack of employee`s engagement by leaders that do not exhibit the ethical leadership style can result in employees` disengagement at the institution.
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Nurhayati, Ida, Bambang Sudiyatno, Elen Puspitasari, and Robertus Basiya. "Moderating effect of firm performance on firm value: Evidence from Indonesia." Problems and Perspectives in Management 19, no. 3 (August 5, 2021): 85–94. http://dx.doi.org/10.21511/ppm.19(3).2021.08.
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The practice of accounting conservatism, determination of capital structure, and firm performance are important elements in influencing firm value, either directly or through moderation. Firm performance as a reflection of company`s policy plays an important role as a variable that can moderate this influence. Thus, this study aims to examine the role of firm performance in influencing firm value, particularly in moderating the effect of accounting conservatism and capital structure. To test this role, managerial ownership and institutional ownership are viewed as control variables. A total of 43 manufacturing companies from the Indonesia Stock Exchange (IDX) were sampled from 153 manufacturing companies listed from 2017 to 2019 to achieve this target. The data collection approach in this study was purposive sampling, and the data analysis method was multiple regression. The results showed a statistically significant positive effect between accounting conservatism and firm value, while the capital structure had no statistically significant effect. Firm performance acts as a moderating variable of accounting conservatism and capital structure in influencing firm value. The results of this study also confirm that managerial ownership and institutional ownership do not function as control variables in controlling the effect of accounting conservatism and capital structure on firm value. Whereas managerial and institutional ownership is expected to encourage managers to carry out policies that are oriented towards increasing the firm value. AcknowledgmentThis paper is an independent study that is not funded by any institution. We would like to thank all those who have provided immaterial support for the implementation of this study.
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Koilo, Viktoriia. "Business model for integrated sustainable value creation: A supply chain perspective." Problems and Perspectives in Management 20, no. 1 (January 26, 2022): 93–107. http://dx.doi.org/10.21511/ppm.20(1).2022.09.
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In the context of globalization, the process of value creation is becoming more complex, exposed to greater risks for companies, partners, and customers. Moreover, modern digital technologies, such as the use of digital twin technology, can increase the use of geographically dispersed work teams and contribute to sustainable value creation in the future. However, the digital transition creates new organizational models and influences relationships in supply chains, thus affecting structural changes in business models.Hence, the study aims to investigate, from the whole value chain perspective, how the next generation of digital services is affecting business value and changing the business model concept. In addition, this paper discusses the stakeholder and social responsibility value creation perspective on business model for integrated sustainable value creation. To investigate this, it was decided to use a quantitative methodology in the form of questionnaires, which were distributed among different interested parties: two contractors, three suppliers, and an operator. The results indicated that all respondents, such as an operator, shipping companies, and subsea service providers, are positive about future digital technologies, which should ensure environmental sustainability, improve human interaction and communication. At the same time, they emphasize the importance of integrated join work within the value creation element. Overall, all participants are interested in reducing costs, they expect initiatives from each other in offering sustainable and innovative solutions, and to achieve these, innovative cooperation is needed. AcknowledgmentThe study is supported by a grant from the Research Based Innovation “SFI Marine Operation in Virtual Environment (SFI-MOVE)” (Project no: 237929) in Norway.
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Lam, Terence. "Prediction of performance outcomes for procurement of public-sector construction consultants for property management." Property Management 35, no. 4 (August 21, 2017): 433–47. http://dx.doi.org/10.1108/pm-09-2016-0051.
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Purpose Public-sector construction clients in the UK and Australia have a clear objective to maximise potential and value for construction and infrastructure projects. Outcome-based performance predictive models, which link influencing factors to individual performance outcomes, were developed for the public-sector property management clients. The paper aims to discuss this issue. Design/methodology/approach Combined qualitative-quantitative methods were used to examine the causal relationships between performance outcomes and input economic and job performance factors. Hypotheses on individual relationships generated by a literature review were refined using the findings from a qualitative multiple-case study of three universities, and then tested by a quantitative hierarchical regression analysis using data from 60 consultancies collected from a questionnaire survey sent to the estate management offices of the universities, which form a unique public sector. Each performance project outcome was regressed against influencing factors. Performance predictive models were established in the form of regression equations. Findings Five performance outcomes are identified: time, cost, quality, innovations and working relationship with the client. These can be significantly predicted by regression models, based on performance influencing factors of project staff, competence of firm, execution approach, size of firm, consultant framework and competition level. Research limitations/implications The performance predictive models developed should be regarded as “conceptual”. Public-sector clients may have different organisation objectives and hence different requirements for performance outcomes, which may further vary according to specific project situations. The models should be adapted to suit individual needs. Adjustments can be made by using the combined qualitative-quantitative methods adopted in this research, thus creating customised models for property management and construction-related clients. Practical implications The client’s professional team should focus on the significant performance influencing factors and take advantage of the performance predictive models to select quality consultants. Construction consultants should address the factors in the tender proposals in order to add value to the project and benefit the client. Originality/value The existing input-based assessment approach applied at the tender stage cannot guarantee the strategic project objectives to be achieved. The performance predictive models are adaptable for property management and construction disciplines within the wider public sector, thus contributing to achievement of the government construction policy.
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Maceta, Paulo Rafael Minetto, and Fernando Tobal Berssaneti. "Comparison of project portfolio management practices in the public and private sectors in Brazil." International Journal of Managing Projects in Business 13, no. 7 (June 19, 2019): 1405–22. http://dx.doi.org/10.1108/ijmpb-09-2018-0176.
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Purpose Project portfolio management (PPM) is a managerial technique used to seek the strategic goals of organizations improving their performance. The public sector has some characteristics that differ from the private sector, since their management approaches are different. The purpose of this paper is to compare the PPM’s practices and techniques in the public and private sectors. Design/methodology/approach This paper uses the study case methodology through eight case studies that were undertaken in Brazil: four in public and four in private sectors. The field research used semi-structured interviews that were analyzed using the NVivo software. Findings In both sectors, strategic alignment is the goal of PPM, and the same tools are employed. The public sector displays better process documentation and lower risk awareness than the private sector, showing an improvement point for the public sector. The selection and prioritization criteria differ from each sector, showing the difference in the strategic goals of public and private sectors. Research limitations/implications The limitations of this paper are related to the number of organizations studied; however, the case studies represent organizations from different sectors and industries maximizing heterogeneity, but focusing on Brazil. Social implications The prioritization and effective allocation of projects spending in the Brazilian public sector could be improved with the comparison of their current practices with the ones used in private sector, increasing its transparency and cost allocation. Originality/value This study broadens the understanding of PPM in the public sector, which is a gap in the academic literature, comparing its practices with those used in the private sector.
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Kim, Jungin. "The contrary effects of intrinsic and extrinsic motivations on burnout and turnover intention in the public sector." International Journal of Manpower 39, no. 3 (June 4, 2018): 486–500. http://dx.doi.org/10.1108/ijm-03-2017-0053.
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Purpose Based on motivation theories, such as self-determination theory, the purpose of this paper is to examine whether intrinsic and extrinsic motivations significantly influence burnout and turnover intention in the public sector. Furthermore, the authors assessed the mediating effect of organizational citizenship behavior (OCB) and public service motivation (PSM) on the relationship between intrinsic/extrinsic motivation and burnout/turnover intention. Design/methodology/approach Based on a survey of 203 public employees from local governments in South Korea, this study conducted ordinary least squares regression analysis to investigate the relationships among intrinsic/extrinsic motivation, OCB, PSM, and burnout/turnover intention. Findings The authors found that intrinsic motivation had a significantly negative effect on both burnout and turnover intention. Extrinsic motivation had a significantly positive effect only on burnout. Lastly, OCB and PSM had a mediating effect on the relationships between intrinsic motivation and burnout. Originality/value These results provide some insights into the effects of job motivation on burnout and turnover intention in the public sector. Particularly, this research highlights the importance of intrinsic motivation, OCB, and PSM in decreasing burnout and the importance of intrinsic motivation in decreasing turnover intention of public employees.
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Koilo, Viktoriia. "Developing new business models: Logic of network value or cross-industry approach." Problems and Perspectives in Management 19, no. 2 (June 17, 2021): 291–307. http://dx.doi.org/10.21511/ppm.19(2).2021.24.
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Digital transition in the maritime industry creates new organizational models and affects the relationship between actors. New relationships require new business models (BMs). In addition, due to the paradigm of green shifts towards a zero-emission future of maritime shipping in 2050, stricter regulations require new solutions, and “business as usual” is not actual anymore. Thus, the study aims to investigate key drivers for creating new BMs and factors for their effective implementation by companies. The results of the study point to the main reasons for creating BMs. It was revealed that there are several external and internal prerequisites. Moreover, it was proved that considering the current tendency of the interfaces in relationships with different industries, it is important to talk about the development of BMs not only from a supply chain perspective. Moreover, it should be considered from the point of view of network value. Hence, the study highlights the need for a further investigation that aims to design new solutions, implement, test, and observe the effect of new BMs, considering collaborative ties between interested parties. AcknowledgmentThe study is supported by the grant from the Research Based Innovation “SFI Marine Operation in Virtual Environment (SFI-MOVE)” (Project no: 237929) in Norway.
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Luo, Xuemei, and Zhongwu Li. "Impact of online community interaction on value co-creation: Evidence from China." Problems and Perspectives in Management 20, no. 1 (March 1, 2022): 310–21. http://dx.doi.org/10.21511/ppm.20(1).2022.26.
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This paper explores the effect of online community interaction on value co-creation. The goal is to investigate internal factors influencing value co-creation through the SEM model and offer company managers effective management advice. This study investigates 485 customers in Xiaomi and Huawei online communities in China. An online questionnaire survey and convenient sampling are used, and a quantitative research method is adopted. The results of empirical analysis show that online community interaction, including human interaction (β = 0.141, p < 0.05) and human-computer interaction (β = 0.126, p < 0.05) positively affect value co-creation. Meanwhile, both human interaction (β = 0.300, p < 0.001) and human-computer interaction (β = 0.371, p < 0.001) significantly affect flow experience. Then flow experience (β = 0.689, p < 0.001) positively affects community identity and community identity (β = 0.488, p < 0.001) positively affects value co-creation. Yet, both human interaction (β = 0.051, p = 0.301) and human-computer interaction (β = 0.010, p = 0.858) do not significantly affect community identity. Flow experience (β = 0.032, p = 0.676) does not positively affect value co-creation. The results also show that neither flow experience alone nor community identity alone can play an intermediary role between online community interaction and value co-creation. Flow experience and community identity play a partial chain-intermediary effect between online community interaction and value co-creation. Finally, online community interaction, on the one hand, directly affects value co-creation, on the other hand, it indirectly affects value co-creation via chain-mediating factors comprised of flow experience and community identity. This study provides a theoretical foundation for companies to use psychological factors to promote customers taking part in value co-creation to enhance enterprise competitiveness. AcknowledgmentThe study is supported by the project: School of Business Administration Discipline Construction Funding Research Project, Guangxi University of Finance and Economics, China (No.12, 2016).
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Kuzior, Aleksandra, Dariusz Krawczyk, Iryna Didenko, Natalia Sidelnyk, and Tetiana Vasylieva. "Interaction between health insurance, household income, and public health financing in Ukraine." Problems and Perspectives in Management 20, no. 4 (December 14, 2022): 436–50. http://dx.doi.org/10.21511/ppm.20(4).2022.33.
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The most significant problems in financing the public health system in Ukraine are the permanent deficit of public spending on medicine and the shallow development of the voluntary health insurance market. The aim of study is the search of optimal interactions between stakeholders in the system of relations “state – insurance companies – households” in the context of voluntary health insurance. The study hypothesizes that households can become more active participants in health insurance only if their average monthly income reaches a certain threshold level. It is calculated based on the results of simulation games using the Brown-Robinson iterative method. According to the simulation results, this threshold level is only 7% higher than the actual value of the average monthly income of Ukrainian households during the analysis. At the same time, under this condition, the state in Ukraine will be able to transfer part of the financial burden of compensating healthcare costs to insurance companies. According to the calculations made with the help of the game theory toolkit, with the maximization of insurance payments to the population under health insurance contracts, the burden on public health financing in Ukraine could be reduced by 67.7%. The paper was conducted on the data of the ten most potent insurance companies of Ukraine as of 2021 (it is they who accumulate the lion’s share of household insurance premiums), that is, before the start of a full-scale war between the Russian Federation and Ukraine. The obtained results can be used both by insurance companies during the management of insurance premiums and payments and at the level of state management of costs in the field of public health. AcknowledgmentThis study was undertaken as a part of the research projects granted by the Ministry of Education and Science of Ukraine: “Socio-economic recovery after COVID-19: modeling the implications for macroeconomic stability, national security and local community resilience” (registration number 0122U000778); “The impact of COVID-19 on the transformation of the system of medical and social security of population: economic, financial-budgetary, institutional-political determinants” (0122U000781).
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Egbide, Ben-Caleb, Joseph Madugba, Adegbola Otekunrin, Oladipo Adenike, and Fadoju Oludare. "Responsiveness of rural development to budget management attributes: Evidence from Ogun State, Nigeria." Problems and Perspectives in Management 20, no. 1 (January 4, 2022): 1–13. http://dx.doi.org/10.21511/ppm.20(1).2022.01.
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The essence of local government as contained in the Nigerian Constitution is bringing government closer to the people and make them feel the impact of governance. This study examined the responsiveness of rural development to three of the attributes of public budgeting (effectiveness, openness, and adequacy) in selected local governments in Ogun State, Nigeria. The objective was to establish the functional association and interconnectedness between the explained and explanatory variables. Data were gathered through the administration of a five-point Likert scale questionnaire distributed to 800 respondents in 8 local governments in Ogun States, out of which 348, representing 43.5%, were retrieved and used for analysis. Both descriptive statistics and ordinary least square regression were utilized in the study. The result showed that three explanatory variables, namely budget effectiveness, budget openness, and budget adequacy, are positively related to rural development, although the impact of budget adequacy was shown to be insignificant. The implication is that the effectiveness of budget management and the openness of the budget in terms of transparency and accountability are more responsive and influential determinants of rural development than the adequacy of the budget estimates. The paper, therefore, recommended improvement in budget openness through more consultations and accessibility to budget information by the public as well as monitoring of projects and programs within the local council to engender development and add value to the rural dwellers.
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Hill, Heather C. "Evaluating value-added models: A validity argument approach." Journal of Policy Analysis and Management 28, no. 4 (September 2009): 700–709. http://dx.doi.org/10.1002/pam.20463.
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Lee, Hyo Joo, Kyoung Ryoul Min, Min Young Kim, and Sung Min Park. "The Impact of Entrepreneurial Leadership and Ethical Climate on Public Service Motivation in Korea and China: Moderating Role of Confucian Values." Sustainability 14, no. 21 (October 30, 2022): 14162. http://dx.doi.org/10.3390/su142114162.
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Public administration has recently seen paradigm shifts to integrate and enhance public value. Regardless of the focus on innovation and organizational performance in government, the public sector must foster public values. Although studies to identify important determinants of public service motivation (PSM) have been conducted, there has been little scholarly inquiry into the influence of leadership, organizational climate, and Confucian values on public management. Employing the theoretical lenses of social learning and social identity theories, this study examines the influences of entrepreneurial leadership, an ethical climate, and Confucian values on PSM. A total of 1215 Korean and 552 Chinese public employees were surveyed to test direct and moderating effects through multivariate regression, showing that entrepreneurial leadership (EL) has positive effects on societally driven PSM in both countries, but its effects on policymaking-oriented PSM depends on the country. An ethical climate is positively associated with policymaking-oriented PSM in Korea, but with societally driven PSM in China. Confucian values positively influence PSM in both countries except for societally driven PSM in Korea. Contrary to our hypotheses, a moderating role of Confucian values does not hold in either country. The article outlines the theoretical and practical implications of this study and directions for future research.
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Zhu, Chunkui, and Chen Wu. "Public service motivation and organizational performance in Chinese provincial governments." Chinese Management Studies 10, no. 4 (November 7, 2016): 770–86. http://dx.doi.org/10.1108/cms-08-2016-0168.
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Purpose This paper aims to examine different hypotheses concerning the effects of public service motivation (PSM) and other attitudinal or institutional dimensions on organizational performance (OP). Specifically, based on the experience of Chinese provincial governments, this study provides new evidence about how PSM may affect OP. Design/methodology/approach This study collected data from a survey of different provincial government departments in Sichuan Province, Hubei Province, Hunan Province and Chongqing Municipality in 2011. Using data from 761 respondents, Pearson correlation analysis and regression analysis were used to explore the relationships between related factors. Findings PSM, job satisfaction, affective commitment and job involvement have statistically significant effects on OP, and these results are consistent with the findings of previous researches that PSM positively affected OP at a significant level. The results suggest that, if civil servants have a strong PSM, the performance of their organizations will be high. Research limitations/implications Future research should look for additional factors that affect OP, comparing employees’ perceptions of an organization’s performance with objective data to determine whether, and to what degree, subjective measures of performance are valid measures of OP in the public sector. Practical implications In the process of improving government performance, it is significant to give attention to the government employees’ mentality. The government training and promotion system should encourage civil servants to care about the public interest. A more flattened organization should be considered as part of the next steps in government reform, and more opportunities should be provided to involve more government employees in policy making. Originality/value This study helps to clarify the effects of individual factors of PSM on OP in China in a tightly controlled bureaucratic environment, where related data are hardly accessible.
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Yousaf, Momna, Shiza Zafar, and Abida Abi Ellahi. "Do public service motivation, red tape and resigned work satisfaction triangulate together?" International Journal of Productivity and Performance Management 63, no. 7 (September 2, 2014): 923–45. http://dx.doi.org/10.1108/ijppm-06-2013-0123.
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Purpose – The purpose of this paper is to examine the impact of public service motivation (PSM) on red tape and resigned satisfaction in Pakistani public administration. Design/methodology/approach – Employees working in federal organizations were the target population of this study. As part of field survey, 350 questionnaires were distributed to collect data from respondents. Findings – The research findings indicate that red tape is a strong predictor of resigned satisfaction and is positively related to it. Among the dimensions of public-service motivation “attraction to policy making” and “commitment to civic duty” dimensions were found to have no relation with red tape and resigned satisfaction. Whereas, “compassion” and “self-sacrifice” dimensions of PSM had a positive moderating effect on the relationship between red tape and resigned satisfaction. It was concluded that under perception of red tape, PSM can have possible negative effect on work satisfaction. Research limitations/implications – By highlighting the effect of red tape on satisfaction it can help public sector organizations in trying to crowd out the negative factors of employees’ work through minimizing the rules and regulations which are worth nothing except for extra work and stress for employees. The results can also be used to assess the differences in level of red tape perceived in developed and developing countries. Originality/value – This study provides a contribution to the literature, as it is study is among the first few studies in Pakistan. The main theoretical contribution of this study is that it raises an important question about the extent to which the theory and research developed in one country can contribute to the application of PSM in other counties especially developed vs developing countries.
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Asseburg, Julia, Fabian Homberg, and Rick Vogel. "Recruitment messaging, environmental fit and public service motivation." International Journal of Public Sector Management 31, no. 6 (August 13, 2018): 689–709. http://dx.doi.org/10.1108/ijpsm-08-2017-0217.
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Purpose Public organisations face increasing challenges to attract young and highly qualified staff. Previous studies have shown that public service motivation (PSM) is associated with a higher propensity to apply for public sector jobs, but the implications from these findings for the design of the recruitment process are still unclear. The purpose of this paper is to investigate how differently framed recruitment messages (i.e. inspirational and rational) affect perceptions of person-job (PJ) and person-organisation (PO) fit, how these associations are moderated by PSM and how they translate into application intentions. Design/methodology/approach The authors conducted a survey experiment and tested the hypotheses in a sample of 600 students in Germany. The experimental stimuli were hypothetical job advertisements in which inspirational and rational messages on organisational missions and job tasks were varied. Findings Results show that recruitment messaging, as mediated by perceived PJ and PO fit, can increase application intentions depending on the framing of the messages. Inspirational framings are more effective in attracting personnel than rational framings, especially when such messages convey specific and extensive information about job tasks. The extent to which recruitment messages translate into perceptions of fit depends, in part, on the level of the applicant’s PSM. Originality/value By focusing on recruitment messages and their framings, this study is among the few that explore how human resource management can capitalise on previous findings of research on PSM. The findings have implications for the selection and presentation of information on organisational missions and job tasks in the recruitment process. In a more theoretical vein, results contribute to the emerging consensus on the role of perceived PJ and PO fit in the attraction to public sector jobs. The authors deepen this reasoning by introducing self-discrepancy theory to the field of public management.
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Opawole, Akintayo, Godwin Onajite Jagboro, Kahilu Kajimo-Shakantu, and Betty Oluwafunso Olojede. "Critical performance factors of public sector organizations in concession-based public-private partnership projects." Property Management 37, no. 1 (February 18, 2019): 17–37. http://dx.doi.org/10.1108/pm-09-2017-0052.
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Purpose The purpose of this paper is to evaluate critical factors that impact public sector organizations’ (PSOs) performance in PPP contracts with a view to improving their capabilities toward efficient project delivery and attracting more private sector investments. Design/methodology/approach The research methodology is a quantitative approach which commenced with an in-depth literature review that provided the basis for identification of the variables that were evaluated through a structured questionnaire. Respondents were professionals from stakeholders’ organizations that had been involved in PPP contracts in the Southwestern region of Nigeria selected using respondent driven sampling technique. These include industrial practitioners from governmental-based organizations (ministries, agencies, corporations/parastatals, etc.), private developers/concessionaires, law firms, and banks, among others. Data collected were analyzed using mean, relative significance index) and factor analysis. Findings The critical performance factors of PSOs in concession contracts clustered under nine components. These were technical, legal, political, finance, market maturity, economic, procurement process, performance guarantee and degree of regulation. PSOs’ capability development measure in countries newly experimenting with concession model is expected to focus on these factors for improved project delivery. Research limitations/implications The study provided implications for capabilities improvement, legislation and policy making with respect to PPP transactions in countries newly experimenting with PPP contracts. This is highly significant to improving the capabilities of PSOs and attraction of more private sector partnership in infrastructure delivery through the concession model. Practical implications The study provided implication for capabilities improvement, legislation and policing with respect to PPP transactions in countries newly experimenting with PPP contracts. This is highly significant to improving the capabilities of PSOs and attraction of more private sector partnership in infrastructure delivery through concession model. Originality/value Previous studies on PPP performance had either focused on the projects or generalized the performance assessment to PSOs and private investors. This study extended the researches on PPP performance by revealing factors specific to the public sector stakeholders.
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Mrozek, Janusz R., and Laura O. Taylor. "What determines the value of life? a meta-analysis." Journal of Policy Analysis and Management 21, no. 2 (2002): 253–70. http://dx.doi.org/10.1002/pam.10026.
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Armour-Garb, Allison. "Should “value-added” models be used to evaluate teachers?" Journal of Policy Analysis and Management 28, no. 4 (September 2009): 692–93. http://dx.doi.org/10.1002/pam.20462.
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Pysar, Nadiia. "Application of the methodology for determining the “growth poles” of the region’s industrial economy in the system of public administration." Problems and Perspectives in Management 15, no. 4 (December 20, 2017): 72–85. http://dx.doi.org/10.21511/ppm.15(4).2017.07.
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The article deals with the topical issue of applying the theory of “growth poles” to the economic development of Ukraine. A variety of theoretical definitions of the “growth pole” concept existing in the world economic and scientific thought has been studied. The ways and issues of practical application of the theory of “growth poles” for the Ukrainian economy have been identified. It has been proved that the formation of “growth poles” in industry is the determination of priority locomotive branches of the region’s industrial economy. The possible mechanisms of their localization in the form of growth areas have been substantiated. The methodology for determining “growth areas” of the industrial region has been developed and applied to the industry of the Carpathian economic region. In order to identify regional economic growth areas, Ivano-Frankivsk, Lviv, Chernivtsi, and Zakarpattia regions have been analyzed, evaluated, and classified for the period 2011–2016: by the relative share of the industry in the total output produced in the region of interest; by the relative share of unprofitable businesses in the industry; by the level of profitability of industries (goods) and by the monetary value of the profit earned by industries. The procedure for classifying the branches has been put forward for the purpose of identifying economic growth areas by totality of leading businesses and by fiscal performance (size of tax payments) of industries. It has been proved that the advanced development of the region’s industrial economy is possible as a result of intensifying the areas of the growth poles, with the priority innovative and investment projects for the development of the locomotive regional branches serving as the principal growth areas of the regional economy.
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Ugaddan, Reginald G., and Sung Min Park. "Quality of leadership and public service motivation." International Journal of Public Sector Management 30, no. 3 (April 10, 2017): 270–85. http://dx.doi.org/10.1108/ijpsm-08-2016-0133.
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Purpose The purpose of this paper is to examine salient mechanism by which the quality of political and administrative leadership might influence employee engagement in public sector organizations through public service motivation (PSM). Specifically, the purpose of the paper is twofold. First, the psychological outcomes of quality of leadership perceptions among public employees are identified. Second, how PSM mediates the influence of leadership quality perceptions on employee engagement is examined. Design/methodology/approach This study uses the US Merit System and Protection Board’s (MSPB) 2010 Merit Principles Survey. To establish the distinctive validity of the constructs, the authors performed exploratory factor analysis and confirmatory factor analysis for latent variables, and subsequently conducted validity and reliability analyses. The authors performed a structural equation model to determine relationship between quality of political and administrative leadership, PSM, and employee engagement. Findings The results reveal that the quality of political and administrative leadership is positively related to PSM and employee engagement. This study also confirmed the mediating role of PSM on the relationship between the quality of political and administrative leadership. Originality/value The paper expands the literature through studies that may discover critical mechanisms that are of significance in enhancing employee engagement such as quality of leadership depicted in political and administrative leaders and PSM. While previous studies have extensively explored several antecedents of employee engagement, research focusing on the role of quality in public sector leadership and PSM remains limited.