Dissertations / Theses on the topic 'Public Value Management (PVM)'
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Mugaju, James. "Health Care Services for Child Survival and Performance-Based Management in Three Kosovo Municipalities." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5910.
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After the Republic of Kosovo's declaration of independence in 2008, new municipal structures were created with the charge of monitoring the delivery of health care services; yet, no mechanism for monitoring performance was ever implemented. With the public value theory as the foundation, the purpose of this multiple case study of 3 Kosovo municipalities was to understand issues surrounding the capacity of local government health department to monitor their performance related to the delivery of services. Relevant data were collected through focus-group discussions with 10 nurses, 9 directors of family medicine centers, and 12 municipal program managers. Purposeful semistructured interviews were conducted with 3 elected officials, 3 leaders of health care services, 3 policy leaders of relevant central-level ministries, and 9 participants from the national coalition of civil society organizations. All data were transcribed and coded per thematic analysis procedures. Results indicated that integrating the threefold value system of business value, social value, and governance value into municipal work plans and policy considerations will likely create a more solution-oriented service delivery at the municipal level. Furthermore, service delivery in the 3 municipalities appears to have improved over the past 5 years because of the pressure from active citizens, increased community engagement, and the institutionalization of home visits. Positive social change implications stemming from this study include the recommendation to central and local policy makers to fully integrate performance-based reporting systems into local legislation and policies. Such efforts can result in sustainable, equitable, and inclusive development, leading to stability and prosperity in Kosovo.
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Hobbs, Michael J., and mikewood@deakin edu au. "The management of SPMD based parallel processing on clusters of workstations." Deakin University. School of Computing and Mathematics, 1998. http://tux.lib.deakin.edu.au./adt-VDU/public/adt-VDU20051202.083729.
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Current attempts to manage parallel applications on Clusters of Workstations (COWs) have either generally followed the parallel execution environment approach or been extensions to existing network operating systems, both of which do not provide complete or satisfactory solutions. The efficient and transparent management of parallelism within the COW environment requires enhanced methods of process instantiation, mapping of parallel process to workstations, maintenance of process relationships, process communication facilities, and process coordination mechanisms.
The aim of this research is to synthesise, design, develop and experimentally study a system capable of efficiently and transparently managing SPMD parallelism on a COW. This system should both improve the performance of SPMD based parallel programs and relieve the programmer from the involvement into parallelism management in order to allow them to concentrate on application programming. It is also the aim of this research to show that such a system, to achieve these objectives, is best achieved by adding new special services and exploiting the existing services of a client/server and microkernel based distributed operating system. To achieve these goals the research methods of the experimental computer science should be employed.
In order to specify the scope of this project, this work investigated the issues related to parallel processing on COWs and surveyed a number of relevant systems including PVM, NOW and MOSIX. It was shown that although the MOSIX system provide a number of good services related to parallelism management, none of the system forms a complete solution. The problems identified with these systems include: instantiation services that are not suited to parallel processing; duplication of services between the parallelism management environment and the operating system; and poor levels of transparency.
A high performance and transparent system capable of managing the execution of SPMD parallel applications was synthesised and the specific services of process instantiation, process mapping and process interaction detailed. The process instantiation service designed here provides the capability to instantiate parallel processes using either creation or duplication methods and also supports multiple and group based instantiation which is specifically design for SPMD parallel processing. The process mapping service provides the combination of process allocation and dynamic load balancing to ensure the load of a COW remains balanced not only at the time a parallel program is initialised but also during the execution of the program. The process interaction service guarantees to maintain transparently process relationships, communications and coordination services between parallel processes regardless of their location within the COW. The combination of these services provides an original architecture and organisation of a system that is capable of fully managing the execution of SPMD parallel applications on a COW.
A logical design of a parallelism management system was developed derived from the synthesised system and was shown that it should ideally be based on a distributed operating system employing the client server model. The client/server based distributed operating system provides the level of transparency, modularity and flexibility necessary for a complete parallelism management system. The services identified in the synthesised system have been mapped to a set of server processes including: Process Instantiation Server providing advanced multiple and group based process creation and duplication; Process Mapping Server combining load collection, process allocation and dynamic load balancing services; and Process Interaction Server providing transparent interprocess communication and coordination. A Process Migration Server was also identified as vital to support both the instantiation and mapping servers.
The RHODOS client/server and microkernel based distributed operating system was selected to carry out research into the detailed design and to be used for the implementation this parallelism management system. RHODOS was enhanced to provide the required servers and resulted in the development of the REX Manager, Global Scheduler and Process Migration Manager to provide the services of process instantiation, mapping and migration, respectively. The process interaction services
were already provided within RHODOS and only required some extensions to the existing Process Manager and IPC Managers.
Through a variety of experiments it was shown that when this system was used to support the execution of SPMD parallel applications the overall execution times were improved, especially when multiple and group based instantiation services are employed. The RHODOS PMS was also shown to greatly reduce the programming burden experienced by users when writing SPMD parallel applications by providing a small set of powerful primitives specially designed to support parallel processing. The system was also shown to be applicable and has been used in a variety of other research areas such as Distributed Shared Memory, Parallelising Compilers and assisting the port of PVM to the RHODOS system.
The RHODOS Parallelism Management System (PMS) provides a unique and creative solution to the problem of transparently and efficiently controlling the execution of SPMD parallel applications on COWs. Combining advanced services such as multiple and group based process creation and duplication; combined process allocation and dynamic load balancing; and complete COW wide transparency produces a totally new system that addresses many of the problems not addressed in other systems.
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Blanes, Ramona. "Smart policy for public value : strategic management in public sector reform." Thesis, University of Glasgow, 2017. http://theses.gla.ac.uk/8311/.
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This thesis explored the public value (PV) concept as strategic management to (re)introduce the concept of social responsibility and ethics within the public sector. Public sector governance relied on the assumption that the specific attributes of the various public sector governance approaches influenced public managers’ actions and decisions. The attributes of the management approach became more aligned with the PV concept as it moved along a public sector reform (PSR) continuum. To compare and contrast the PV concept in the various cultures and institutional settings through the lens of Intelligent Transportation Systems (ITS)-related policies and programmes, three countries at the different stages of PSR were chosen. The results showed there were varying degrees of PSR acceptance and compliance at the various government levels. Thus, more than one dominant PSR model existed simultaneously in a country. The extent to which the changes were accepted and complied with depended on several dynamics. Additionally, the results discovered that the PV concept influenced public managers’ practices despite the governance traditions. This discovery validated the fact that a country did not have to be at the most sophisticated PSR stage to strategise using the PV concept. Finally, the results supported the view that ITS enabled easy and continuous data collection for the public managers. This ease of data collection advanced the process of knowledge exchange to co-create/co-produce or share PV with the public. The knowledge collaboration and sharing could lead to innovation, sustainability and the perception of value by the public.
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Mbesi, Mwiga Wiljonsi. "Public financial watchdogs, new public management and value for money in Tanzania." Doctoral thesis, [s.n.], 2015. http://hdl.handle.net/10284/5080.
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Tese apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Doutor em Ciências Sociais, especialidade em Serviço SocialApesar da visibilidade crescente da Nova Administração Pública (NAP) e das agências reguladoras, permanecem por responder algumas interrogações cruciais sobre como respeitar os padrões adequados de ―Value for Money‖ (VFM) na utilização de recursos públicos. Esta tese pretende explorar o impacto das agências reguladoras na problemática da ―accountability‖ e da gestão de recursos públicos através de uma análise critica das instituições de auditoria na prossecução de VFM de acordo com a teoria da NAP. A tese envereda, ainda, por uma análise crítica da posição dos cidadãos no contexto da atividade desempenhada pelas agências reguladoras. O contexto tanzaniano foi abordado através de uma estratégia de investigação qualitativa, comênfase nas entrevistas, questionários e análise documental, com o propósito de testar a validade das perguntas de partida. Os resultados revelaram que a Tanzânia adotou o modelo de NPA e criou, nessa conformidade, várias agências reguladoras. Todavia, tratou-se da adoção parcial do modelo de NAP. Apesar das reformas empreendidas, tem-se notado o crescimento de fraude, de irregularidades várias, de corrupção e uma utilização ineficiente de recursos públicos. Constatou-se que a adoção da NAP e a criação de agências reguladoras não contribuíram para o aumento do poder das entidades de supervisão financeira do setor público nem para o aumento dos padrões de ―accountability‖. Um fator com peso que diminui o alcance de VFM é o elevado nível de dependência política das entidades responsáveis pela provisão de serviços públicos. Os resultados revelaram ainda que as entidades de supervisão financeira do setor público têm muita utilidade para assegurar VFM na utilização de recursos públicos. No entanto, as instituições de auditoria tanzanianas confrontam-se com vários desafios que dificultam a execução cabal dos seus deveres profissionais. Estas entidades encontram-se divididas entre acautelar interesses políticos e interesses dos cidadãos. Por exemplo, os dirigentes das instituições de supervisão financeira na Tanzânia são nomeados pelo governo e dele dependem em larga medida,o que coloca em risco a sua independência política. O modelo das agências reguladoras tanzanianas inclui consultores financeiros com ligações ao governo e não verdadeiras instituições de supervisão financeira do setor público. Apesar do Controllerand Auditor Generaldispor de um mandato constitucional para auditar o setor público, não dispõe de poderes de verificação das suas recomendações. A tese considera, por conseguinte, que as entidades de supervisão financeira do setor público tanzaniano têm poderes limitados. Não obstante a Constituição exigir que o governo seja ―accountable‖ junto dos cidadãos e que haja abertura à intervenção dos cidadãos na gestão dos assuntos públicos, o modelo das agências reguladoras da Tanzânia, assim como o seu enquadramento legal e o sistema de ―accountability‖, ignoram a intervenção dos cidadãos.
Despite the increased visibility of the adoption of New Public Management (NPM) and agencification, the key questions regarding the achievement of Value for Money (VFM) in the utilization of public resources remain unanswered. This dissertation intended to produce evidence on the impact of agencification on accountability and management of public resources. It critically analyzes the usefulness of Supreme Audit Institutions (SAIs) in assuring VFM in the utilization of public resources according to the NPM doctrine. It also provides a critical analysis of the position of the public in the agencification framework. Qualitative research strategy was used to analyze the Tanzanian framework, and in particular in-depth interviews, questionnaires, and documentary analysis, to confirm the initial research assumptions. Findings revealed that Tanzania has embraced NPM and agencification. However, the country has partially implemented the NPM doctrine. Despite the reforms, fraud, irregularities, corruption, and inefficient use of resources are growing. NPM and agencification have not largely improved public watchdogs‘ power in addressing accountability issues. One major factor that hinders the achievement of VFM is that the service delivery machinery has been highly politicized and becomes part of the political system. Findings reveal that public financial watchdogs are exceptionally useful in assuring VFM in the utilization of public resources. However, Tanzania‘s SAI is facing a number of challenges that resulted in the unsuccessful execution of professional duties. Watchdog institutions are facing the risk of balancing political interests and the interests of the public. For instance, the heads of Tanzania‘s public financial watchdog institutions are appointed and largely obey to the government and not to the public. This puts in jeopardy their expected independence status. Thus, Tanzania‘s agencification and accountability framework comprises ―government financial consultants‖ and not ―public financial watchdog institutions‖. Although the Controller and Auditor General (CAG) is constitutionally mandated to audit the public sector, it is not mandated to follow-up and to enforce audit recommendations. This dissertation considers Tanzania‘s public watchdog institutions as toothless public financial watchdog institutions. Regardless that the Constitution requires the government to be accountable to the people and to be open to the people‘s participation in public affairs, Tanzania‘s agencification, legal and accountability frameworks ignore the involvement of the public.
Malgré l'augmentation de la visibilité de l'adoption de la Nouvelle Gestion Publique (NGP) et des agences de régulations, les questions clés concernant le respect des standards de « Value for Money » (VFM) dans l'utilisation des ressources publiques restent sans réponse. L‘objectif de cette thèse est d‘analyser l'impact des agences de régulation sur la problématique de l‘«accountability» et de la gestion des ressources publiques à travers une analyse critique de l'utilité des Institutions de Surveillance pour assurer une VFM dans l'utilisation des ressources publiques en suivant la doctrine de la NGP. La thèse présente aussi une analyse critique de la position du public face aux activités effectuées par les agences de régulation. La recherche qualitative a été utilisée comme stratégie pour analyser le contexte de la Tanzanie, et en particulier les interviews approfondies, les questionnaires et l'analyse documentaire, pour confirmer les hypothèses initiales de recherche. Les résultats ont révélé que la Tanzanie a adopté la NGP et l‘agencement. Cependant, il ne s‘agit que d‘une mise en oeuvre partielle du modèle de NGP. Malgré les réformes, la fraude, les irrégularités, la corruption, et l'utilisation inefficace des ressources augmentent de plus en plus. L‘adoption de la NGP et la création des agences de régulation n‘ont pas amélioré le pouvoir des institutions publiques de surveillance ni traité les problématiques liées à l‘«accountability». Un facteur important qui entrave la réalisation de NGP est le fait que le mécanisme de prestation de services a été très politisé et devient partie intégrante du système politique. Les résultats révèlent que des garde-fous dans la gestion des finances publiques sont particulièrement utiles pour assurer une NGP dans l'utilisation des ressources publiques. Cependant, les institutions tanzaniennes de surveillance sont confrontées à des défis qui ont abouti à une exécution sans succès de ses devoirs professionnels. Elles sont partagées entre les intérêts politiques et les intérêts publics. A titre d‘exemple, en Tanzanie, les chefs des institutions financières publiques de surveillance n‘obéissent pas aux intérêts publics mais plutôt au gouvernement qui les nomme. Ceci met en péril leur statut d'indépendance présumée. Ainsi, le modèle tanzanien des agences de régulations et de «accountability» inclut les «consultants financiers du gouvernement» mais pas les «institutions de contrôle des finances publiques ». Bien que la Constitution donne mandat à la «Cours des Comptes» pour auditer le secteur public, cette dernière ne dispose pas de pouvoir pour suivre et appliquer les recommandations des audits. Cette thèse considère les institutions publiques de vigilance de la Tanzanie disposent des pouvoirs assez limités. En dépit du fait que la Constitution oblige le gouvernement à rendre compte à la population et lui ouvrir une participation à la gestion des affaires publiques, le cadre juridique des agences de régulation et de l‘«accountability» en Tanzanie ignore complétement la participation des citoyens.
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Thomson, Kerstin. "Styrning och samhällsvärde : en studie med exempel från museivärlden." Doctoral thesis, Stockholms universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-145438.
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In light of growing criticism towards New Public Management and its effects, interest has been directed at alternative management control concepts in the public sector. Whether Public Value Management is an alternative, possibly even a new paradigm, is being discussed on the research front. New Public Management and Public Value Management have evolved in parallel during the past decades. However, New Public Management has had greater impact, not least in governments’ control of state agencies. The aim of the thesis is to gain an understanding of how ideas about the creation of public value diverge between New Public Management and Public Value Management. Beyond the research question of whether management control meets the demands of efficiency and customer-orientation as addressed in previous studies on reforms influenced by New Public Management, this thesis deals with the issue of creating value for the benefit of society. In a qualitative approach, the research is based on interpretations of documents, observations and interviews with examples from state agencies in the museum sector. The result of the study shows that differences between New Public Management and Public Value Management are expressed in notions of accountability, results and proficiency. The time perspective differs, as do the means of financing and involvement of stakeholders. Reforms in line with Public Value Management call for the involvement or consideration of a larger circle of stakeholders, including future generations. The findings of the thesis suggest that the diverging perceptions of value creation does not rule out that elements from both concepts can be combined and complement each other. The main issue is to take into account the contribution made to public value, considering whether the mandate is a long-term government assignment in line with Public Value Management or if it involves activities well suited to New Public Management with prerequisites for market orientation. The dissertation contributes to research in the field of management control in the public sector and the issue of public value.
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Hunter, Kirsty M. "The application of value management to the public service sector with a view to best value." Thesis, Glasgow Caledonian University, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.426430.
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Cassop, Thompson Michael. "Customers' value seeking practices in public sector health and fitness clubs." Thesis, University of Sunderland, 2012. http://sure.sunderland.ac.uk/3289/.
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This thesis is concerned with how customers seek value in public health and fitness clubs. Although the study of value takes many discursive avenues, value as practices are investigated in the present research. To establish the value seeking practices of public health and fitness club customers, data was collected via an ethnographic study. This involved the researcher attempting to view the practices of the public health and fitness club customers through their lens. Therefore, the researcher immersed himself in the study context for a period of five months as a participant observer. In addition, twenty in depth interviews with public health and fitness club customers where conducted. This combination of methods provided rich and detailed data for analysis. The data was viewed from an interpretive perspective and was subsequently coded using open, axial, and selective coding principles. The findings led to the identification of three key themes: practices concerning customers joining and committing to the health club, practices relating to the facilitation of customers performances within the health club, and the customers own visible performance practices. Within each broad theme, many sub-practices are identified and explained. The empirical data suggests that customers seek particular practices that give them value however these do not always match the provider’s requirements. It is further suggested that disjuncture’s between the customers and the providers practice could be viewed as the customer proposing practice for service development. Overall, the thesis extends existing research by providing new insights into customer’s value seeking practices in public sector health and fitness clubs and proposes a new model of value practice as a means of service development.
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Ko, Jaekwon. "Values Public Managers Hold, Organizational Environments, and Public Service Characteristics in Explaining the Choice of Public Service Delivery Modes: Focused on County and City Governments in Virginia." Diss., Virginia Tech, 2013. http://hdl.handle.net/10919/19330.
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Over the past several decades, local governments have provided public services through a dynamic process including direct public delivery and market contracts. These public service delivery modes have been influenced by the dominant paradigms in contemporary public administration such as New Public Management (NPM) and Public Value Management (PVM). This study aims to examine factors influential in choosing public service delivery modes in local governments. Influential factors are divided into three main categories. The first category is public values as perceived by public managers. The second category is related to organizational environments. The third category is associated with characteristics of public services. This study focuses on public service delivery in County and City governments in Virginia. In order to test hypotheses, I use two sets of data: a survey and the U.S. Census. First, the survey measures public values, organizational environments, and public service characteristics. The survey population consists of 95 Counties and 39 Independent Cities in Virginia. The total number of County Administrators and City Managers who responded to the survey was 70. Second, the U.S. Census provides demographic information. In analyzing data to address research questions, I use descriptive analysis and a binary logistical regression model. Findings indicate that the more County Administrators and City Managers perceive the importance of efficiency and customer orientation values from New Public Management in determining public service delivery modes, the more local governments choose contracting out. In contrast, the more County Administrators and City Managers perceive the importance of fairness, political accountability, and employee safety values from Public Value Management in determining public service delivery modes, the more local governments choose delivery by public.Ph. D.
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Alalshikh, Mohammed A. S. "The development of a value management approach for the Saudi public sector." Thesis, University of Leeds, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.530849.
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Barnes, Everton Dean. "Value-based management : public water utilities, a financial consideration / Everton Dean Barnes." Thesis, North-West University, 2009. http://hdl.handle.net/10394/4332.
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Fischer, Katrin. "Lebenszyklusorientierte Projektentwicklung öffentlicher Immobilien als PPP : ein Value-Management-Ansatz." Weimar Verl. der Bauhaus-Univ. Weimar, 2008. http://e-pub.uni-weimar.de/volltexte/2008/1300/.
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Jeanson, Fredrik, and Petros Prelorentzos. "Värdeskapande och organisationsutveckling i skolan : En studie om Public Value Management som handlingsutrymme för skolutveckling." Thesis, Örebro universitet, Handelshögskolan vid Örebro Universitet, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-23422.
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Utbildning är en central del av samhället. På senare år har offentlig sektor genomgått en rad förändringar vad gäller styrreformer samt förändrade huvudmannaskap, främst inom skolverksamheter. Genom det fria skolvalet har den kommunala verksamheten mött nya utmaningar. Den kommunala skolan drivs då av förändring och av att genom positionering utnyttja sina gränser samt även anpassa sitt förhållningssätt gentemot samhället. I denna studie undersöks hur en kommunal grundskola genererar positivt värde för elever och personal med syftet att urskilja faktorer som är betydelsefulla för en skolas värdeskapande. Metoden för studien har varit att intervjua chefer samt lärare om deras syn på vad i skolans verksamhet som är värdeskapande samt hur en skola kan utveckla sitt handlingsutrymme. Studien har genomförts på den kommunala grundskolan Odenskolan, belägen i Odensbacken, Örebro Kommun. I den teoretiska referensramen behandlas kännetecken för offentliga organisationer samt koncepten New Public Management samt Public Value Management. Vidare behandlas även en modell som synliggör en skolas möjligheter till handlingsutrymme. Empirin presenterar den studerade organisationen Odenskolan samt de övergripande mål som reglerar skolans verksamhet. Sedan följer resultatet av de genomförda intervjuerna. Vår analys visar på att det finns ett flertal faktorer som är centrala för att en skola skall generera värde mellan eleven, brukaren, personalen och organisationen. Främst är det aspekter av legitimitet och förhållningssätt mot det övergripande samhället som är centralt för värdeskapande arbetssätt. Det framkommer att skolans arbete genererar värde men att flertalet faktorer kan utvecklas hos organisationen. Vidare synliggörs att dessa faktorer är beroende av givna förutsättningar för att kunna utnyttja och tänja organisationens gränser. Vår studie visar att det finns ett flertal faktorer som kan urskiljas när det gäller värdeskapande aktiviteter mellan elever, personal och organisationen. De främsta faktorerna är samarbete, samhällsperspektiv samt värdesättande av individen som resulterar i en pedagogisk och organisatorisk modell som är betrodd och förankrad både inom organisationen och i det lokala samhället.Education is a central part of society. For a long time the operating actor has been the local government. In recent years the public sector has undergone a series of changes and reforms in terms of governance and power structure. Moreover, the local school units have been facing challenges with the introduction of the free school choice. Public schools are therefore challenged to manage their new position, expand their capacity and adapt to society. The present study examines how a local school unit generates positive value for students and staff in order to identify factors that are important to a schools value creation. The methodology for this study has been to interview the managers and teachers, and elicit their views regarding which schools activities create value and how a school can develop its capacity and acting space. The study has been carried out at the local elementary school Odenskolan, located in Odensbacken,Örebro Municipality. In the theoretical framework we are discussing characteristics of public organizations, and the concepts New Public Management and Public Value Management. We are also looking at a model which depicts a school's ability to capacity and acting space development. The empirical study presents the studied organization Odenskolan and the overall objectives of the school. The results of our interviews are following thereafter. Our analysis shows that there are several factors which are central to a school in order to generate value for the student, the staff and the organization. These are mainly issues of legitimacy and society-oriented approaches. It turns out that the schools work generates value, but most factors can be developed in the organization. Furthermore, it is demonstrated that these factors are dependent on given conditions in order for the organization to exploit and stretch its boundaries. Our study shows that there are several distinctive factors in terms of value creation activities between students, staff and organization. The main factors are collaboration, social-oriented mindset and appreciation of the individual, which together result in a trusted and deeply rooted educational and organizational model both within the organization and in the local community.
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Bäro, Anne [Verfasser], Timo [Gutachter] Meynhardt, and Steven A. [Gutachter] Brieger. "Psychological perspectives on public value creation / Anne Bäro ; Gutachter: Timo Meynhardt, Steven A. Brieger." Dresden : Sächsische Landesbibliothek - Staats- und Universitätsbibliothek Dresden (SLUB), 2019. http://d-nb.info/1195476639/34.
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Dahlbäck, Pettersson Sarah, and Sigrid Larsson. "Värdeskapande inom kommunala projekt : En tillämpning av Public Value Management på kommunala samhällsutvecklingsprojekt." Thesis, Högskolan i Gävle, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26162.
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Syftet med denna studie är att öka förståelsen för hur värdeskapande i kommunala projekt kan påverkas av Public Value Management. En kvalitativ forskningsansats och semistrukturerade intervjuer har använts i arbetet. Studien påvisar att det samhällsvärde som skapas inom projekten uppvisar drag av Public Value Management, men att begreppet inte är känt av projektledarna. Slutsatsen är att det saknas indikationer på att Public Value Management är en förutsättning för kommunalt värdeskapande, även om styrmodellen kan bidra med positiv påverkan på processen.The aim of this study is to increase the understanding of how value creation in municipal projects can be influenced by Public Value Management. A qualitative approach and semistructured interviews was used during the study. Our study indicates that the public value that is created through municipal project does show signs of Public Value Management despite the dact that the project leaders are not familiar with the term. The conclusion is that Public Value Management does not seem to be a prerequisite for the creation of public value. Although, it may very well contribute with positive infulences to the process of value creation.
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Celebi, Nuray. "Public Debt Management In Turkey With Stochastic Optimization Approach." Master's thesis, METU, 2005. http://etd.lib.metu.edu.tr/upload/3/12607050/index.pdf.
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The Prime Ministry of Undersecretariat of Treasury maintaining the financial administration of Republic of Turkey has several tasks to handle one of which is to manage the government&rsquos debt in a way that minimizes the cost regarding risk. Choosing the right instrument and maturity composition that has the least cost and risk is the debt management problem to be dealt with and is affected by many stochastic factors. The objective of this thesis is the optimization of the debt management problem of the Turkish Government via a stochastic simulation framework under the constraints of changes in portfolio positions. Value-at-Risk of the optimal portfolio is calculated to measure market risk. Macroeconomic variables in the optimization problem are modeled with econometric models like autoregressive processes (AR), autoregressive integrated moving average processes (ARIMA) and generalized autoregressive conditionally heteroscedastic (GARCH) processes. The simulation horizon is 2005-2015. Debt portfolio is optimized at 2006 and 2015 where the representative scenarios for the optimization are found by clustering the previously generated 25,000 scenarios into 30 groups at each stage.
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Osmani, Mohamad. "Examining the antecedents of public value in e-government services." Thesis, Brunel University, 2015. http://bura.brunel.ac.uk/handle/2438/10518.
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Over the last two decades, public sector organisations in the UK have invested heavily on electronic government (E-Government) projects to transform the services offered to citizens. E-government is seen as an enabler that helps public services to become more efficient, transparent, cost effective and accountable. In this respect the implementation of e-government projects have been influenced by private sector thinking borrowed from New Public Management (NPM) principles. However, the evaluation of e-government under the influence of NPM has been primarily focused on economic and technical outputs whereas its value to citizens has been largely ignored. Furthermore, research shows that many e-government projects have failed to deliver the desired outcomes when influenced by NPM principles. Recent studies have emerged that highlights the significance of public value to understand the broader outcomes of e-government services. The aim of this study is to explore the concept of public value and identify the antecedents that affect value and the consequences of value on e-government. To do so, this study develops a conceptual model grounded on Public Value Theory, DeLone and McLean IS Success Model and Means End Chain Theory combining the disciplines of Public Administration, Information Systems and Marketing. The conceptual model was validated through Structural Equation Modelling (SEM) based on online surveys of 705 users of egovernment services in the UK. The findings have highlighted significant theoretical and practical implications for researchers and policy makers. This research highlights that the key dimensions (services, outcome and trust) of public value theory cannot be validated on their own as they are far too abstract in current literature. Therefore, this study verifies that public value can only be validated by drawing from the multiple fields of Public Administration, Information System and Marketing. From a practical perspective, the study offers policy makers a frame of reference to understand the influence of value on the adoption and re-use of e-government services.
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Fatokun, Ajibola Oladipo. "Value for money integration in the renegotiation of public private partnership road projects." Thesis, University of Central Lancashire, 2018. http://clok.uclan.ac.uk/25361/.
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The governments of various countries have continued to adopt Public Private Partnership (PPP) for infrastructure projects delivery due to its many advantages over the traditional procurement method. However, concerns have been raised by stakeholders about the viability of PPP to deliver Value for Money (VfM), especially for the client. These discussions have generated debates and arguments in policy and advisory documents within the last decade mainly in the renegotiation of PPP water and transport projects and their VfM implications. Poor or non-achievement of VfM in PPP contracts renegotiation has led to this study in PPP road projects with the overall aim of integrating VfM considerations into the renegotiation process of PPP road projects. Mixed methodology research approach is used to achieve the objectives set for the study. Interviews and questionnaires of professionals involved in Design-Build-Finance-Operate (DBFO) road projects in the UK are used in the study. The qualitative and quantitative analysis of the data collected revealed that technical, contractual and additional works are the categories of factors leading to renegotiations and have an impact on the achievement of VfM. These findings show that renegotiation does not necessarily have to erode the VfM benefits of PPP road projects for the client and lead to user's dissatisfaction regarding quality, fees, and charges. The research shows that the very critical factors leading to the renegotiation of road concessions are changes to works standards, specifications, the scope of works, and additional works. The findings also indicate that design and planning measures such as clear and concise contract documents, a definition of detailed criteria for VfM and performance indicators, and accurate estimation of contract requirements amongst others are critical measures to ensure the achievement of VfM at the renegotiation of PFI (DBFO) road projects. Also, VfM can further be achieved for the renegotiations that are predominantly motivated by technical and contractual factors. This study developed a VfM renegotiation framework for the UK PFI (DBFO) road projects. The five constituents of the VfM renegotiation framework are identification and establishment of measures and mechanisms, the factors leading to renegotiation and their level of criticalities, impacts of the renegotiation on VfM criteria, the identification of renegotiation outcomes and their natures and the application of remedial actions (if necessary). The concept of the framework is premised on the importance of defining and agreeing on appropriate measures and VfM contractual mechanisms by both public and private stakeholders at the contract inception to guide future renegotiation. An assessment of the factors, impacts, and outcomes of the renegotiation is necessary during the stages of implementation of the PPP road projects to develop an understanding of the implications of the renegotiation on VfM. The knowledge of the impacts of renegotiations during implementation will inform the responsible stakeholder's decision on the appropriate actions required to address any observed deviations from the project performance indicators or value for money criteria defined at the inception of the contract. The public and private partners can achieve their respective VfM objectives while also achieving user's satisfaction through the adoption of the proposed VfM renegotiation framework. There is, however, a need for the public and private partners who will be the primary beneficiary of the framework to be proactively involved in the use of the framework from contract inception to handing over of the project residual value to the client. The formulation of measures for renegotiation at the outset of the contract as indicated in the framework is essential to achieving VfM at renegotiation. Also, the client should ensure that flexibility is built into the agreement regarding the contract mechanisms for payment from the beginning, to allow either party to introduce proposals that can enhance the achievement of VfM at renegotiation or change negotiation.
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Lewis, Tiffany Emma. "The Relationship Between Evaluation Tools and Public Value in Ohio." The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1337718070.
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Daud, Muhammad Nasir. "Public sector information management and analysis using GIS in support of property valuation in Malaysia." Thesis, University of Newcastle Upon Tyne, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.313266.
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Eriksson, August, and Eric Weberg. "En svår balansgång : En fallstudie om hur Höganäs Omsorg AB arbetar för att bibehålla en balans mellan samhällsnytta och ekonomivärden." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-97107.
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The point of this essay is to study a municipal owned company with the use of a case study on Höganäs Omsorg AB. Two theories has primarily been used which is New Public Management, which favors economic value, and Public Value Management, which favors social values. The two different theories have been applied on the municipal owned company to see how social and economic values are balanced in its governance. Höganäs Omsorg AB is a young municipal owned company where many parts of its organizational structure is still in development. The parts of the municipal owned company that still are in development are primarily within the economically favored theory New Public Management. In these early stages of the enterprise the social values have taken a greater place of the two values. It shows from how social aspects are present in every move the enterprise makes as economic values will have to take a slight step back occasionally to give space. One of the main reasons behind that social values has been favored within the enterprise is most likely thanks to that leadership positions in the municipal owned company and the municipality is held by the same individuals.
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Makasi, Tendai. "Cognitive computing systems and public value: The case of chatbots and public service delivery." Thesis, Queensland University of Technology, 2022. https://eprints.qut.edu.au/230002/1/Tendai_Makasi_Thesis.pdf.
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This thesis is an investigation of how cognitive computing system initiatives in the public sector can contribute towards creating public value. It focuses specifically on public service delivery through service channels that are supported by chatbots and proposes recommendations to ensure that the important public service value dimensions are supported. The thesis builds upon the discussions around public value creation and draws upon the interpretation of how chatbots can facilitate public value creation during chatbot-mediated service interactions from both the users of the chatbots and designers of the chatbots.
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Glennon, Russell J. "The 'death of improvement' : an exploration of the legacy of performance and service improvement reform in English local authorities, 1997-2017." Thesis, Loughborough University, 2017. https://dspace.lboro.ac.uk/2134/25178.
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When Tony Blair's New Labour administration took control in 1997, it sought to establish a programme of organizational, performance, and democratic reform. Initially badged as the modernizing government programme, it was later developed in the Best Value regime for local government, which imposed a centrally-controlled performance regime on all local authorities. This was characterized by a managerialist regime of external inspections, league tables, and reliance on extensive performance management, overseen by the Audit Commission. One of the first acts of the 2010 Coalition government was to dismantle this regime, along with announcing the abolition of the Audit Commission. This research sought to examine the legacy of the 1997-2010 performance regime on six English local authority case studies, identified via a deviant case analysis. An examination of the literature developed a conceptual model of seven dimensions of reform, and the research used an exploratory approach to examine the legacy of the performance regimes through a range of qualitative interviews and focus groups. The inductive analysis of interview data found that financial austerity dominated the local government environment, and the impacts of these cuts were felt across the entire group of case studies. These savings requirements had effectively broken the expectation of continuous improvement explicit in the Best Value duty what we refer to here as the death of improvement . Authorities were reducing staffing, which resulted in the loss of expertise and skills. They were also scaling back many universal services through managed decline , and deregulation of performance regimes was stimulating divergent responses to performance management arrangements, as well as influencing the relationship between politicians and performance management, and central performance staff and departmental staff. There were challenges raised around the residual inspections, largely restricted to social care and education, and how these interacted with central performance team models. The discussion develops a three-part model of performance as a system of governance , which integrates three key areas of theoretical and empirical development: performance management frameworks, accountability, and value for money. This allows four main contributions to knowledge: The concept of public value for money , Further development of our understanding of multiple forms of accountability A new model of performance management zones that articulates different roles for performance management at points within the organization A categorisation of the main changes in reform paradigms It concludes that understanding the values underpinning public sector reforms through a range of interpretive lenses is essential to fully comprehending the impact of reforms at three levels: conceptualization, operationalization, and implementation. The legacy of Comprehensive Performance Assessment and Comprehensive Area Assessment can be seen in the increased capacity and capability of local authorities to engage with performance management, and data and evidence-driven policy making. Yet, these capabilities may not have prepared authorities sufficiently for the demands of significant budget cuts driven by the post-2010 political environment.
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Badarch, Kherlen. "Integrating new values into Mongolian public management." Phd thesis, Universität Potsdam, 2013. http://opus.kobv.de/ubp/volltexte/2014/6689/.
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This dissertation explores the socio-cultural and institutional environment of the public sector organizations of Mongolia that have strong influence on current public administration reform results. This study applies the Cultural theory and Value theory. The strong hierarchy favoring rule-bounded behavior and collectivism, fatalism accepting an authority as inevitable and uncontrollable, and individualism wishing to have control over own actions are the types of culture common in Mongolian public sector organizations. Accordingly, Mongolian public sector employees transcending their selfish interests, emphasize the well-being of others, protection of order, harmony in relations, life safety and stability. Then self-direction values with emphases on independent thought and action, and creativity are important for them. This socio-cultural context has great implication for work behavior of public employees, for their action to implement the reform policies in government organizations. Thus, the institutional leadership, which produces and protects values, becomes essential for introducing changes in the existing intuitional environment.Die vorliegende Arbeit untersucht das sozio-kulturelle und institutionelle Umfeld der Organisationen des öffentlichen Sektors in der Mongolei, das signifikante Einflüsse auf die aktuellen Reformbemühungen in der öffentlichen Verwaltung hat. Die Studie stützt sich auf die Kultur- und Werttheorie. Die regelkonforme Verhaltensweise, Gemeinschaftsfavorisierende strenge Hierarchie, die fatalistische Annahme einer Autorität als unvermeidlich und unkontrollierbar sowie ein auf möglichst eigenständige Entscheidung und Meinungsbildung angestrebter Individualismus sind die weitverbreiteten kulturellen Verhaltensformen bei den Organisationen des öffentlichen Sektors der Mongolei. Dementsprechend streben die Beschäftigten des öffentlichen Dienstes uneigennützig das Wohlergehen der Bevölkerung, die Einhaltung der öffentlichen Regeln, die einvernehmlichen Beziehungen der Menschen zueinander sowie die Sicherheit und Nachhaltigkeit des Lebens an. Bestimmte Wertvorstellungen zur Selbstbestimmung, wie persönliche Geisteshaltung, eigenständiges Handeln sowie Kreativität sind für sie sehr wichtig. Dieser sozio- kulturelle Kontext hat große Auswirkungen auf das Arbeitsverhalten und auf die Aktivitäten der Beschäftigten des öffentlichen Dienstes zur Umsetzung von Reformen in der öffentlichen Verwaltung. Daher ist eine institutionelle Führung als Förderer und Beschützer von Wertesystemen bei der Umsetzung von Reformen in den hiesigen Institutionen unerlässlich.
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Dawkins, Michael L. "Employee Perception of the Value of Customer Focus Training in Public Transportation." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/491.
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The number of service-oriented jobs has increased locally and nationally, and organizations are spending millions of dollars to train front-line employees to maintain customer satisfaction and compete in the service industry. Despite the financial investments of these training programs, little research has investigated the holistic effectiveness of customer-focused training (CFT) programs. Researchers found positive relationships between the constructs under investigation and reported that when CFT programs are delivered on a consistent basis with leadership support, they help build a service-oriented culture. The purpose of this case study was to investigate employee perceptions of CFT and relationships between performance, engagement, and building a service-oriented culture, where the questions were designed to address front-line employees in the transit system of Southeastern Pennsylvania. The conceptual framework for this study was by Service Quality, where the concepts for the framework support organizational culture and social exchange. The total number of participants was 36 with 27 for interviews and 9 for a focus group. The participants were selected using a purposeful sampling approach. The data were analyzed by coding for categories, themes, and patterns to reflect in-depth understanding and reporting of CFT among front-line employees. The participants felt that CFT programs were beneficial for them and could help improve customer service. Given these findings, similarly-situated employees may view training in a positive light and may be willing to engage in more training to improve customer service. Human resource personnel may be encouraged from the positive results of this study to develop and implement more training, which may help employees and leaders build a credible service-oriented culture.
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Wikström, af Edholm Lisa. "Att styra tiden : New Public Management i svensk kulturarvsförvaltning." Thesis, Stockholms universitet, Institutionen för kultur och estetik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-148957.
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Managementidéer och modeller som New Public Management (NPM) fick i början av 1990-talet ett stort genomslag i den offentliga förvaltningen. Reformer har därmed gjorts i rationalitetens och effektivitetens tecken. Tidigare forskning visar att NPM även slagit igenom stort på det kulturpolitiska området. Det saknas dock studier som har kombinerat NPM och kulturarvssektorn som helhet. I uppsatsen undersöks hur NPM har tolkats och omsatts i regeringens styrning av den statliga kulturarvsförvaltningen 1990 till idag. Undersökningen har bestått av en kvalitativ innehållsanalys av officiella dokument för myndigheterna Riksantikvarieämbetet, Riksarkivet och Statens historiska museer i form av regleringsbrev, myndighetsinstruktioner, samt kultur- och kulturarvsinriktade propositioner och SOU:er. Nyinstitutionell organisationsteori har utgjort uppsatsens övergripande teori. Därutöver har NPM-teori och teoribildning inom Public Value Management (PVM) fungerat som teoretiska utgångspunkter. PVM har använts som en teoretisk motvikt till NPM i syfte att bättre förstå kulturarvsförvaltningens specifika förutsättningar. Resultatet av undersökningen visar att NPM framför allt har påverkat styrningen av kulturarvsförvaltningen på ett idémässigt plan. Detta har inneburit att rationalitetsbaserade värderingar har adderats till de redan existerande kulturprofessionella/humanistiska i styrningen av kulturarvsförvaltningen. Mål- och resultatstyrningen av de tre undersökta myndigheterna har stundtals över den studerade tidsperioden balanserat på gränsen till att ta över det för kulturområdet så viktiga armslånga avståndet mellan politik och förvaltning. Kulturarvsförvaltningens kärnfrågor urval och värdering har dock inte varit föremål för detaljstyrning från regeringen.
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Wong, Tak-wing Albert. "An evaluation of the impact of value for money audits conducted by the Director of Audit in Hong Kong." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B14035479.
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Try, David Richard. "Using public value theory to assist in understanding how and why executives integrate results-based management exploratory case studies of the Canadian federal public sector /." Thesis, [Coventry, UK : D.R. Try], 2006. http://epe.lac-bac.gc.ca/100/200/300/david_richard_try/TryPhdThesis_FinalJune2006.pdf.
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Bower, Douglas, and not supplied. "New Directions in Project Performance and Progress Evaluation." RMIT University. Property, Construction and Project Management, 2007. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080130.135140.
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Dr. Bower confirmed that earned value management (EVM) is not widely adopted, and that many project managers see the methodology as being overly complex and difficult to implement. He identified several serious challenges associated with conventional EVM.and addressed the first issue by creating a new theoretical concept called Assured Value Analysis (AVA). This add-in process provides two new measures, permitting improvements to EVM that take into account the added certainty provided through procurement. Assured Value (AV) represents the budget for a future signed contract, and Expected Cost (EC) represents the agreed cost of that contract. Those measures permit the calculation of a Total Cost Variance that includes not only cost deviations to date, but also future ones to which the project team is already committed. AVA also allows conventional EVM formulae to take into account the Assured Value and Expected Cost of future signed agreements. A simple notional project is used to demonstrate the implementation of AVA. He resolved the remaining challenges and issues through realising that the isolation of project phases would provide a simplified but more dependable methodology, one that also provides features not found in conventional EVM. Significant milestones are normally planned to occur at the end of a project phase. By assessing project performance only at the end of each completed phase, performance calculations are significantly simplified.. His new technique, Phase Earned Value Analysis (PEVA) simplifies the calculation of PV, EV and AC, and also provides benefits that are not possible with EVM. Since the planned and actual phase completion dates are known, an intuitively simple but accurate time-based schedule variance and schedule performance index (i.e. SVP and SPIP) can be measured. PEVA also permits the forecasting of future phase end cost figures and phase completion dates using the phase CPI and SPI ratios. Since PEVA employs data points having specific x axis and y-axis values, those can be readily plotted and trend lines identified with standard spreadsheet functions. This is a powerful feature, as it allows key project stakeholders to visualise emerging project performance trends as each phase is completed. Finally, he successfully combined the AVA and PEVA concepts, resulting in a new EVM methodology - Phase Assured Value Analysis (PAVA) - which takes into account the assurance provided by procurement, simplifies the calculation of earned value through phases, and provides powerful forecasting and charting features. He validated this new combined approach in multiple respects. The new AVA and PEVA formulae were rigorously established and confirmed through standard algebraic procedures. The formulae were tested in sample project situations, to clearly demonstrate their functions. He argues that the PAVA approach conforms to the 32 criteria established in the United States for full EVM compliance. He presented AVA and PEVA to critical audiences at major project management conferences in North America and the UK, as well as several gaining expert criticism from organisations and practitioners. Finally, he used archived cost and schedule records to retrospectively test the combined PAVA methodology on a significant office facilities and technology program.
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Meyer, Renate, Markus Höllerer, and Stephan Leixnering. "A question of value(s): Political connectedness and executive compensation in public sector organizations." Taylor&Francis, 2018. http://dx.doi.org/10.1080/10967494.2015.1094162.
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While the de-politicization of public sector management was a core objective of past reform initiatives, more recent debates urge the state to act as a strong principal when it comes to public sector unity and policy coherence - and consequently make a case for reinvigorating links between the political and managerial sphere. Using data from Austrian public sector organizations, we test and confirm the causal relationship of political connectedness of board members and executive compensation. Differentiating between value-based and interest-based in-groups, we suggest that only value-based political connectedness has the potential to restore patronage as a control instrument and governance tool. Self-interested and reward-driven patronage, on the other hand, indicated by a strong association of political connectedness and executive pay, refers to the type of politicization that previous public sector reforms promised to abolish.
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Au, Chung-man Johnsman. "The development of value for money auditing in the public sector in Hong Kong : problems and issues /." [Hong Kong : University of Hong Kong], 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13552946.
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Galant, Desiree Marchelle. "The economic value of public open spaces : an approach for the City of Cape Town." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/8531.
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Thesis (MBA)--University of Stellenbosch, 2011.The fact that parks and urban green spaces have value is no longer disputed. The literature is awash with evidence attesting to this fact. The City Parks Department of the City of Cape Town is responsible for the provision and maintenance of in excess of six thousand green public open spaces across the Metropolitan area but is currently challenged in terms of ensuring that the service it provides is recognized and that it is adequately resourced from City coffers. This research was undertaken to find a mechanism that the Department can utilize to establish the value of the service it provides within a language that people generally understand and appreciate, the language of money and economics. Using the economic theoretical frameworks and paradigms as context, the key considerations and challenges facing the City Parks Department was considered in terms of competition for adequate land, definitions and the various values which can be attached to public open spaces. Considering the data and information contained in the literature, case studies and established economic valuation approaches and methods, a Valuation Framework was devised for the City Parks Department. The Valuation Framework is meant to be used as a mechanism for establishing the economic value of the public open spaces for which the Department is responsible. It consists of four sections namely a Site Selection Matrix, Site Valuation Components, Valuation Approaches and Methods and a Seven-Step Methodology. The Framework is devised for application at site level but with the understanding that the accumulation of outcomes can be integrated to draw conclusions and inferences about the total economic value which is created directly or indirectly by the Parks Department through its service offering.
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Inglis, Robert Michael, and Robert inglis@rmit edu au. "Management Accounting and Market Orientation: A Product-level Case-study Analysis." RMIT University. Accounting and Law, 2008. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080724.102053.
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Over the past two decades, research in both the management accounting and marketing disciplines has reported insightful developments, theoretically and empirically, in which both are implicated, yet research into the interface between the two disciplines remains relatively unexplored. In the management accounting literature, a strategically-orientated approach has evolved in which customers, customer satisfaction, customer value and competitive positioning have developed as key management themes requiring a re-evaluation of the existing management accounting information for decision-making. In marketing, research on �market orientation�, has emphasised similar and interrelated themes of customers, competitors, and the interfunctional coordination of organisational activities in the creation of customer value and the ascertainment and calculation of profits. Taking market orientation as a point of departure, in this thesis a conceptual framework is developed which reflects the theoretical links between management accounting and market orientation at a product decision-making level. The undertaking of two in-depth organisational case studies is reported in which market orientation and management accounting for each functional area is analysed and discussed. A greater functional and organisational emphasis on customers� vis-�-vis competitors was found as was an emphasis on informal means of information communication and coordination between functional areas. Despite consistent cross-functional understanding of customers� product-attribute needs in both case studies, the findings indicate the use of �traditional� accounting information for product-level decision-making and an absence of market-orientated accounting information. Exploration and description of the industry and organisational context in both case studies provides an insight into several factors - formality, strategic orientation, organisational structural costs and resource capability � that appear to influence market orientation and the adoption of market-orientated accounting for product decision-making.
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Au, Chung-man Johnsman, and 歐中民. "The development of value for money auditing in the public sector in Hong Kong: problems and issues." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1993. http://hub.hku.hk/bib/B31964217.
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Hawkins, David Richard, and davidh@socom com au. "Quantifying Organisation-Public Relationships." RMIT University. Applied Communication, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20090319.160313.
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To date, limited means of accurately measuring the communal organisational public relationships between an organisation and its various publics have been developed. Researchers and practitioners have acknowledged the need for a more accurate measurement tool. Previous analysis of communal relationships has typically been done in an anecdotal or non-quantifiable way. This study explores a new method of quantifying the relationship between an organisation and its publics and identifies the key themes and components that are important to a successful organisation-public relationship (OPR); this method allows organisations to more accurately measure their OPRs, diagnose their strengths and weaknesses and quantify changes in the relationships over time. In so doing, organisations will be able to improve their relationships with their stakeholders and work more effectively to achieve mutually beneficial goals. The study's findings contribute to defining the components that can be used to develop a tool that can be used by the public relations profession to more accurately reflect the status of communal relationships, and, perhaps more importantly, the changes in the status of the relationships over time. Increased objectivity in reflecting the status of the relationships between an organisation and its publics is likely to enable the profession to elevate its perceived status by providing a better service to organisations and their publics. This, in turn, will allow senior management teams to see clearly the value that public relations can provide to maximise the success of the organisation. The data obtained from this research provide insights into the priorities and expectations that external stakeholder groups have of organisations and how these expectations can be grouped into three key areas - how they are treated, the value that the relationships represent to them and how effective the communication is. The results provide practitioners with a valuable insight into ways of improving these OPRs, which in turn could assist organisations in achieving their goals.
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Desgrées, du Loû Antoine. "Value for Money evaluation in PPPs: difficulties and developments." Thesis, KTH, Urbana och regionala studier, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-95284.
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Public private partnerships (PPPs) are procurement models used in the provision of public infrastructures and involving private, as opposed to public, finance. The PPP model differs from the traditional public procurement model in this sense and in the unprecedented degree to which the private sector is involved. All things being equal, the rationale for choosing a PPP instead of a traditional public procurement model is if it provides a better Value for Money. As a result, a crucial issue to address is to find the key drivers of Value for Money in PPP projects and most importantly, to analyze the relationships between those key drivers and the complex notion of Value for Money. This study is based on a large overview of the literature together with contributions of informal interviews and my own opinions. Emphasis is put on the importance of risk management from financiers’ perspective and its consequences on Value for Money. The findings highlight the current problems in the Value for Money assessment that make the analysis hardly reliable. Good and bad practices in Value for Money assessment are discussed and potential solutions and guidance toward more Value for Money are provided.
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Borgqvist, Jens, and Ida Axelsson. "Employer Branding : ett modernt begrepp i offentlig verksamhet." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-36659.
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Bakgrund Sedan efterkrigstiden har det skett en ökning av moderna organisationsidéer. En av dessa idéer är employer branding som utgör varumärket för företaget som arbetsgivare och som syftar till att locka till sig och behålla rätt personal. Offentlig verksamhet har börjat arbeta med detta begrepp som en följd av new public management men studier på detta område saknas. Syfte Syftet med studien är att skapa förståelse för de svårigheter som finns i att utforma ett employer brand i en offentlig verksamhet som karaktäriseras av new public management-idéer. Vi vill bidra till den företagsekonomiska diskussionen om employer branding genom att bidra med ett kritiskt förhållningssätt till begreppet inom offentlig verksamhet. Metod Studien är hermeneutisk med en abduktiv ansats. Fallstudier har använts för att samla in det empiriska materialet. 18 semistrukturerade intervjuer har utförts med personer på Växjö kommun. En observation har även genomförts. Slutsats I studien framkom det tre delar som skapar svårigheter för den offentlig verksamhet i employer branding-arbetet. Dessa är de vitt skilda yrkeskategorierna i verksamheten, den decentraliserade organisationen samt kompetensbristen kring employer branding i offentlig verksamhet.Introduction Since post war era there has been an increase of modern organisational ideas. One of them is employer branding which is the characteristics of the company as an employer which purpose is to attract and retain the right employees. The public sector has now embarked the concept as a consequence of the new public management era. Field studies in this are absent. Purpose The purpose of this thesis is to increase the understanding about the difficulties of design an employer brand in the public sector which is characterized by new public management. The aim is to give a contribution to the discussion of employer branding, in the field of business administration, with a critical perspective towards the concept in the public sector. Method The study is hermeneutic with an abductive approach. We used a case study to collect the empirical material. 18 semi-structured interviews have been conducted within the municipality of Växjö. One observation did also take place. Conclusion In our study, we found, three parts in the public sector that makes it complicated to formulate an employer brand. They are: the large organisation with many different professions, the decentralization and the lack of knowledge about employer branding in the public sector.
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Singleton, Demian. "Value-added versus status comparative case studies of the utilization of student achievement data by public school systems /." Connect to resource online, 2009. http://library2.sage.edu/archive/thesis/ED/2009singleton_d.PDF.
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Socolof, Jerome S. "Community Outreach in Sport and Arts Organizations as a Means for Public Value Generation and Interaction Facilitation." The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1343345812.
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Parker, Thomas M. (Thomas Michael) 1943. "The Relationship between Employment Compensation and District Value Systems in Texas Public School Districts." Thesis, University of North Texas, 1992. https://digital.library.unt.edu/ark:/67531/metadc279099/.
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This study was conducted to determine what the relationship is between the employee compensation/benefit programs in Texas public school districts and the basic values and beliefs that are important to the success of the districts.
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Palm, Klas. "Understanding Innovation as an Approach to Increasing Customer Value in the Context of the Public Sector." Licentiate thesis, Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-23883.
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We live in a society that is constantly developing. New challenges and new opportunities emerge all the time. Fortunately, human beings have a fantastic ability to adapt and find new solutions in new situations, i.e. to be innovative. Not just individuals but also organizations need to make room for innovative development. Organizations need to work on how to develop new products, services and processes. At the same time, each organization needs to work on improving the quality of existing activities. Previous research has shown that high value for the customer, i.e. that which often constitutes the goal of quality work, is achieved by the organization working in parallel on developing existing products, services and processes while at the same time driving innovative development forward. How organizations cope with the balance between these two perspectives has been researched and written about considerably when it comes to manufacturing companies. On the other hand, however, there is a lack of documented knowledge regarding how best to balance these two perspectives in the service sector in general and the public sector in particular. This thesis has been written with a view to contributing to existing knowledge about how innovation can be understood as a possible way of increasing customer value within the public sector. It seeks to create insight into how innovation is perceived as a phenomenon in order to increase value for the customer and into how innovation work relates to other aspects of current quality practices within the Swedish public sector. It has also been written with a view to contributing greater understanding to how some of the quality movement’s tools can increase innovation capacity in the public sector. To fulfil this aim, a literature study and case studies have been performed. The case studies have been performed in Sweden at Lantmäteriet (Swedish Land Survey) and The Swedish International Development Cooperation Agency, (Sida). One of the case studies also included the Swedish Ministry for Foreign Affairs and the Swedish Government. Three research reports have been written between 2012 and 2014, and these form the basis of the thesis. The research findings give examples of organizations whose quality work focuses closely on systematic measurement and control of the work process and much less on innovatively developing new ways of increase customer value. The findings also show that there are a number of obstacles which the public administrations studied face to combine quality work with a greater ability to work innovatively. Given that innovative development is an important strategy for increasing customer value, the study indicates that some of the existing quality work is an obstacle to achieving greater customer value in the public sector. At the same time, there are tools and values in the quality movement that can improve the organization’s ability to innovate. The quality movement’s core values and tools, such as systematic cyclical learning, can constitute important tools with which to create favourable conditions to improve innovative ability. This underlines the need for identifying where quality work strengthens and hinders innovation processes respectively. The research findings also stress the need to radically improve the work on innovative processes in the public sector in order to achieve the overarching goals of public administration more effectively.Vi lever i ett samhälle som ständigt utvecklas. Nya utmaningar och nya möjligheter dyker hela tiden upp. Som tur är har människan en fantastisk förmåga att anpassa sig och finna nya lösningar i nya situationer, d.v.s. vara innovativ. Inte bara individer utan även organisationer behöver ha utrymme för innovativ utveckling. Organisationer behöver arbeta med hur man skall utveckla nya varor, tjänster och processer. Samtidigt behöver varje organisation också arbeta med att utveckla kvalitén i befintlig verksamhet. Tidigare forskning har visat att ett högt värde för kunden, d.v.s. det som ofta utgör målet för kvalitetsarbete, uppnås genom att organisationen parallellt arbetar med utveckling av befintliga produkter, tjänster och processer samtidigt som man driver en innovativ utveckling. Hur organisationer hanterar balansen mellan dessa två perspektiv har det forskats och skrivits en hel del om för varuproducerande företag. Däremot saknas det dokumenterad kunskap om hur man balanserar dessa perspektiv på bästa sätt inom den tjänsteproducerande sektorn i allmänhet och den offentliga sektorn i synnerhet. Denna avhandling skrivs i syfte att bidra till befintlig kunskap om hur innovation kan förstås som en möjlig väg att öka kundvärdet inom den offentliga sektorn. Avhandlingen söker skapa insikt om hur innovation uppfattas som fenomen i syfte att öka värde för kunden samt hur det innovativa arbetet förhåller sig till andra moment av pågående kvalitetsarbete inom den svenska offentliga sektorn. Avhandlingen har även skrivits i syfte att bidra till ökad förståelse av hur vissa av kvalitetsrörelsens verktyg kan öka innovations-kapaciteten inom offentlig sektor. För att svara upp mot syftet har en litteraturstudie samt fallstudier genomförts. Fallstudierna har genomförts i Sverige på myndigheterna Lantmäteriet samt på biståndsmyndigheten Sida. I en fallstudie ingick även utrikesdepartementet samt den svenska regeringen. Tre forskningsrapporter har under åren 2012 till 2014 skrivits och dessa utgör underlag för denna avhandling. Resultatet av forskningen ger exempel på organisationer som i sitt kvalitetsarbete har ett stort fokus på systematisk mätning och kontroll av arbetsprocesser och betydligt mindre på att innovativt utveckla nya sätt att öka värdet för kunden. Resultatet av forskningen visar också att det finns ett antal hinder för de studerade offentliga förvaltningarna att kombinera det pågående kvalitetsarbetet med en ökad förmåga att arbeta innovativt. Givet att innovativ utveckling är en viktig strategi för att öka kundvärdet indikerar studien att delar av befintligt kvalitetsarbete utgör hinder för att nå ökat kundvärde inom offentlig sektor. Samtidigt finns det inom kvalitetsrörelsen verktyg och värderingar som kan öka organisationens förmåga till innovation. Kvalitetsrörelsens kärnvärden och verktyg som exempelvis systematiskt cykliskt lärande kan utgöra viktiga verktyg för att skapa gynnsamma förutsättningar för ökad innovationsförmåga. Detta understryker behovet av att identifiera var kvalitetsarbete stärker respektive hindrar innovationsprocesser. Resultatet av forskningen understryker samtidigt behovet av att radikalt utveckla arbetet med innovativa processer inom offentlig förvaltning för att därigenom bättre nå den offentliga förvaltningens övergripande mål.
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Chambers, Eric, and Manuel Patrocinio. "Business Models and Value Creation : A Case Study of New York City Economic Development Corporation." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet (USBE), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52335.
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Since its establishment as an emerging area of research in strategic management over a decade ago, business model research has had little consensus towards adopting a single definition or common language for this rapidly growing management concept. However, strong agreement as to the relevance of value creation within organizations underlies existing business model literature. Moreover, applications of business model frameworks outside the private sector have been limited. Recent literature has identified business model innovation and design as a critical tool in effective implementation of organizational strategy, and empirical research in business models from new and alternative perspectives may reveal linkages between strategic management issues and effectiveness in creating value in public and citizen sector organizations. Nevertheless, existing academic literature has not yet explored applications of traditional business model frameworks within a public sector context, nor has the need for empirical research linking the business model concept with public sector management been addressed. The main purpose of this thesis is to contribute to the understanding of how business models can be defined, redefined, and applied in city economic development agencies for application as a strategic public management tool. An analysis of how the business model of a prominent city economic development agency has been employed and how value is created within this model will be undertaken. This empirical study also aims to determine conceptual linkages between business model applications in city economic development and to contribute a theoretical foundation towards development of future research. Given the multi-faceted applications of the business model concept, the authors have conducted exploratory research targeting the application of current business model concepts and frameworks to a city economic development agency representing an influential global center of finance and commerce, the City of New York. The significance of conducting empirical studies on city economic development agencies is due to the influence in which these organizations have on industrial cluster growth, national economic competitiveness, and citywide and regional transformation. In considering this context, The New York City Economic Development Corporation is the primary economic growth engine for the City of New York, and strives to create and deliver value to citizens, businesses, and other stakeholders of New York City. Findings from this study suggest that economic development professionals have not adequately clarified the term ‘business model’ for promoting common language between strategists, project managers, consultants, and executives to support strategic business model design within city economic development agencies. The authors conclude that equally relevant to framing and applying theoretical foundations grounded in the business model concept, is the identification of value-creating activities within economic development agencies and development of citizen-focused value propositions. This empirical study aims to define, clarify and explore the former, while calling upon a need for future research of the latter.
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Mosweu, Osadi Elizabeth. "An assessment of the capacity management process of the information technology infrastructure library (ITIL) framework in delivering value in public sector." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2662.
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Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2017.In Information Technology (IT) service management, the Information Technology Infrastructure Library (ITIL) has been established as a standard and framework for managing IT services within private and public sector. However, in South African public sector, the value of this framework including the capacity management process has not been determined. The aim of the study was to assess the capacity management process within the service design stage of the ITIL framework in managing IT services at a selected public organisation in South Africa. Assessing capacity management in the context of this research was to judge whether it adds value to the organisation. Main questions asked were: to what extent has ITIL been implemented in the public sector in South Africa?, what benefits have been achieved through the implementation of ITIL in the public sector in South Africa? and how effective is the capacity management process of ITIL in the South African public sector? The study adopts a qualitative approach based on primary and secondary data. A purposive sampling method was used to collect data through interviews of ICT officials in Pretoria and Western Cape regions. It is evident in terms of the findings that capacity management within the organisation is practiced, but the organisation still has challenges in managing the process. Findings reveal challenges around user account management, ICT skills shortage and capacity constraints, information, network monitoring tools, and ITIL implementation. DeLone and McLean theoretical framework was used to analyse the capacity management process to explain the findings. A lack of clear ICT planning among the leadership is a contributing factor. Lack of adhering to standards, procedures and processes make it almost impossible to manage capacity. Efforts to address the technical and organisational challenges such as technical skills and stakeholders immediately reporting the users that need to be terminated on systems prohibit the success of capacity management process. Drawing the conclusion, it is recommended that efforts to address challenges should move beyond just ICT, into a comprehensive action by all stakeholders in respective of inter departmental units and executive who make decisions. Solutions should be embedded with ICT being able to manage technology, auditing of processes, and capacity to ensure excellence through reduced risk, increased efficiency, confident forecasts, and cost effectiveness is essential.
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Bent, Reginald Anthony. "The significance of supply chain management with regard to the attainment of value and strategic objectives for municipalities within South Africa : a case study." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86612.
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Thesis (MPA)--Stellenbosch University, 2014.ENGLISH ABSTRACT: Supply chain management (SCM) in the public sector in general, as well as the municipal sphere in particular, has received increasing prominence over past few years. Although the focus is mainly due to the impact of fraud and corruption in public sector procurement, this author is of the opinion that SCM can also create value and aid in the attainment of strategic objectives. The study revealed that supply chain management is described as a process in literature, whilst it is described as a system by government. Of significance to this, is that both literature and government view SCM as a means to add value. The study also revealed that in order for SCM to add value and to contribute to the attainment of strategic objectives, it is important that SCM forms part of the performance management (PM) system of an organisation. Performance measurement tools, such as the balanced scorecard, benchmarking, improvement and other measurement tools, were introduced as tried and trusted methods for measuring SCM performance. The study was embarked upon because the author was of the opinion that municipalities in South Africa only implement SCM because it is required by legislation. Thus, this theory was tested at Hessequa Municipality and it was found that the current emphasis was on compliance at Hessequa Municipality. This was done by means of studying documentary evidence and through interviews conducted with various internal and external stakeholders either directly or indirectly affected by the SCM processes of Hessequa Municipality. The study tested Hessequa Municipality’s readiness to progress towards performance management and measurement by using the financial capability model for SCM as utilised by the Western Cape Government to ascertain the level of SCM implementation at municipalities. It was found that Hessequa Municipality meets almost all the compliance and control requirements, with only two areas that require slight attention before full compliance is achieved. Through the interviews conducted, the study also tested Hessequa Municipality’s willingness to progress to the next level and found that there was indeed a willingness to progress towards managing and measuring SCM activities. In conclusion, the study recommended that Hessequa Municipality uses a phased-in approach when it sets processes in place to progress towards performance managing SCM. That when developing performance indicators for SCM, it be aligned to the performance management system and targets of the municipality. It also recommended that a combination of the tried and trusted methods be used to measure SCM performance. Finally, it recommended that the municipality eradicates the silo approach to doing business and adopts a more integrated approach by firstly integrating its internal processes before embarking upon integrating the actions of all the agents within the supply chain.
AFRIKAANSE OPSOMMING: Voorsieningskanaalbestuur (VKB) in die openbare sektor oor die algemeen sowel as in die munisipale omgewing in besonder, het gedurende die afgelope jare al hoe meer na die voorgrond getree. Alhoewel die fokus hoofsaaklik toegeskryf word aan die impak van bedrog en korrupsie op verkryging in die openbare sektor, is die skrywer van mening dat VKB ook waarde kan toevoeg en tot die die behaling van strategiese doelwitte kan bydra. Die studie het aan die lig gebring dat VKB in literatuur as ’n proses beskryf word, maar deur die regering as ’n stelsel beskryf word. Wat egter van belang is, is dat beide die literatuur en regering VKB as ’n middel beskou om waarde toe te voeg. Die studie het ook openbaar dat, ten einde vir VKB om waarde toe te voeg en tot die behaling van strategiese doelwitte by te dra, dit belangrik is dat VKB ’n deel vorm van die prestasiebestuurstelsel van ’n organisasie. Prestasiemetingsinstrumente soos die gebalanseerde telkaart, doelwitstelling, verbetering en ander metingsinstrumente is ingestel as bewese metodes om VKB-prestasie te meet. Die studie is onderneem omdat die skrywer van mening was dat munisipaliteite in Suid- Afrika slegs VKB implementeer omdat wetgewing dit vereis. Hierdie teorie is by Hessequa Munisipaliteit getoets en daar is gevind dat die huidige klem op voldoening aan wetsvereistes is. Die toets is gedoen deur dokumentêre bewyse te bestudeer, asook deur onderhoude te voer met verskeie interne en eksterne rolspelers wat óf direk óf indirek deur die VKB-prosesse van Hessequa Munisipaliteit geraak word. Die studie het Hessequa Munisipaliteit se gereedheid om na prestasiebestuur en -meting te vorder, getoets deur van die finansiële vermoë-model gebruik te maak wat deur die Wes-Kaapse Regering gebruik word. Hierdie model word gebruik om die vlak van VKB-implementering by munisipaliteite te bepaal. Daar is gevind dat Hessequa Munisipaliteit aan feitlik alle vereistes vir nakoming en beheer voldoen, buiten twee gebiede wat geringe aandag verg alvorens volle nakoming behaal word. Deur onderhoude te voer, het die studie ook Hessequa Munisipaliteit se bereidwilligheid getoets om na die volgende vlak te vorder. Daar is gevind dat daar inderdaad ’n begeerte was om na die bestuurs- en metingsaktiwiteite van VKB te beweeg. Laastens het die studie aanbeveel dat Hessequa Munisipaliteit ’n infaseringsbenadering gebruik wanneer prosesse in plek gestel word om na VKB-prestasiebestuur te vorder. Wanneer prestasie-aanwysers vir VKB ontwikkel word, moet dit met die prestasiebestuurstelsel en -doelwitte van die munisipaliteit belyn word. Dit word ook aanbeveel dat ’n kombinasie van die beproefde en getoetste metodes gebruik word om VKB-prestasie te meet. Die laaste aanbeveling is dat die munisipaliteit die silo-benadering van sake doen uitwis en ’n meer geïntegreerde benadering aanneem. Die interne prosesse moet eers geïntegreer word, waarna die handelinge van al die rolspelers in VKB geïntegreer word.
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Lilyea, Bruce Victor. "Stakeholder Perceptions of Sustainable Value and Water Conservation: A Case Study of Social, Environmental, and Economic Concerns in the Rookery Bay Estuary." NSUWorks, 2015. http://nsuworks.nova.edu/shss_dcar_etd/27.
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Stakeholders’ perceptions of social, environmental, and economic concerns in the Rookery Bay Estuary were examined through this research. The purpose of this study was to discover the shared value and common resolution responses for the people of the Rookery Bay area that can extend to other local environmental management scenarios. Using Stakeholder Theory, Rational Choice Theory, Symbolic Interactionism, and Systems Theory as theoretical foundation, the following research questions were considered: RQ1) What are the points of shared value of community stakeholders facing environmental management issues? RQ2) How do the perspectives of the community stakeholders toward the social, environmental, and economic issues relate to their local environmental decision-making? RQ3) What are the attitudes and behaviors toward water? Participants identified the importance of water and the natural environment on the community. Additionally, participants were aware of the social, economic, and environmental issues and noted tension between stakeholders; however, they have a limited understanding of the concept of shared value. This research illustrates the benefit of weaving concepts from various fields together to strengthen the conflict studies field.The findings and recommendations in this research offer an outline that provides a path from dispute to common value generation that leads through creating shared meanings, a shared understanding, a shared story, to shared value that is stable over time.
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Morell, Blake A. "Leveraged Buyouts and Value Creation: Examining the Performance of Reverse Leveraged Buyouts." Scholarship @ Claremont, 2013. http://scholarship.claremont.edu/cmc_theses/656.
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Using 196 reverse leveraged buyout (RLBO) transactions between 1981 and 2006, I examine the operational benefits to leveraged buyouts (LBO). Operational drivers of firm value are defined as: increases in gross profits, operating income, return on assets, net income, working capital management, and cash flow generation. Initial analysis supports the literature of minimal deterioration of post-IPO performance. Where most studies analyze RLBOs as a whole, I find that when broken into top and bottom performance group pre-IPO, data show performance increases for bottom performers and performance decreases for top performers. Top performing firms pre-IPO lose up to 50% of industry adjusted performance by five years after going public, consistent with the hypothesis that LBO structures increase efficiency.
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Wong, Tak-wing Albert, and 黃德榮. "An evaluation of the impact of value for money audits conducted by theDirector of Audit in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1995. http://hub.hku.hk/bib/B31964850.
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Tieu, Anna, and Christine Deppe. "Public Administration on the edge of the recruitment war : – A study about Swedish munucipalities' fight for top-management recruits." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-12407.
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“The War for talent” – the fight for talented people, that can improve an organisation’s performance – is getting tougher every day. This study focuses on the topic of employer branding, which is becoming a popular “weapon” in this battle. Private organisations, being used to applying marketing principles, have already discovered this tool. However, the public sector, with a lack of marketing experience, is perceived to have a weaker employer brand. This is why this study has been conducted with regards to public administrations. The aim of this paper has been to uncover potentials within a public organisation, that could be used to highlight the advantages of a public employer.In order to build a framework for the problem, a literature review, considering theoretical concepts about the “War for talent”, the employee value proposition and employer branding has been carried out. To gain a deeper understanding of the matter, qualitative research in the form of semi-structural interviews has been executed using the case of a Swedish municipality. Further empirical ascertainment has been achieved by reviewing recently used job advertisements.The analysis of the data has shown that the municipality’s employer brand image is perceived as rather weak, however, there are strong indicators for potential within the organisation. It is possible to say that the conveyed employer brand image is not congruent with the brand identity.Moreover the analysis of the employee value proposition has shown factors that can help to narrow the target group of applicants. One significant result considering this issue is the highlighting of social responsibility as one of the more prominent potentials.Keywords: The war for talent, employer branding, employee value proposition, public administration, recruitment
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De, Beer Jessica. "Competing Values in the Integrated Environmental Management Process ~ Understanding the Dynamics Between Evidence Versus Value-Based Decision-Making." Diss., University of Pretoria, 2018. http://hdl.handle.net/2263/65176.
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Within the Integrated Environmental Management (IEM) process, Environmental Assessment Practitioners are expected to gather information or evidence in order to formulate decisions on the suitability of development projects as it relates to the environment which takes the form of an Environmental Impact Assessment. The EIA decision-making framework relies mainly on a technocratic-, rationalist or technical-rational approach, which is based largely on cognitive or scientific knowledge. This over-reliance on scientific evidence (evidence-based knowledge) limits the level to which non-scientific evidence (value-based knowledge) is incorporated into the EIA decision-making framework. There is a concern that an over-reliance on evidence-based decision-making will lead to valuable information being overlooked or ignored, resulting in a skewed and fragmented process which could fail in ensuring environmental justice for the citizens of South Africa. The overall methodological approach that was used to achieve the aim and objectives of this study was of a qualitative nature, relying on three main methods, including document analysis, expert interviews and focus group meetings. The literature review provided six thematic areas of interest which was further elaborated during the thematic analysis of the data. One of the key findings of this research was that although the South African legislative framework makes provision for value-based decision-making processes, the EIA decision-making framework in particular is too rigid to incorporate non-scientific knowledge or value-based evidence. The need to shorten the EIA decision-making timeframes to allow for social and economic development in addition other challenges facing the IEM field can also attributed to an over-reliance on a formulaic tick-box approach which limits the incorporation of value-based decision-making in the EIA decision-making process.Mini Dissertation (MA) University of Pretoria, 2018.
Geography, Geoinformatics and Meteorology
MA
Unrestricted
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Guclu, Aydin Nusret. "Modeling And Assessment Of Theeffectiveness Of Government Information Systems." Phd thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613274/index.pdf.
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In the context of evaluating effectiveness of information systems, the public sector requires a specific approach for measuring indirect benefits such as strategic / political value. There is not yet a holistic approach and no unified adaptive and time-variant model addressing the problem. In this thesis, Strategic Management Model developed and partially applied at the Ministry of Finance, Turkey, is described. The model is based on the public value delivery chain, from strategic goals to accountability reporting. Public Financial Management Value Space is built step by step, and a method is defined on the Value Space for effectiveness assessment through calculation of five value components, namely the Agency Value, User Value, Political Value, Strategic/Social Value, and Environmental Value, using weighted summation of key goal and performance indicators. Value space is mapped to ontology, then to the object model for flexible system implementation. The assessment calculation method, resulting in a single value allows for a-posteriori benefits assessment, allows not only for cross-comparison of programs, agencies, functions, etc. by fixing the values on the dimensions of the value space under analysis, but also standardization and consolidation. Economy, efficiency and effectiveness are linked as an extension of the assessment model by introducing the expenditure component of the budget.
The model has been applied to two case studies of Information System investments at the Ministry of Finance, and a cross-comparison of these initiatives has been provided.
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Bochio, Ieda Maria Siébra. "O voluntariado como valor - perspectiva histórica e percepção de gestores voluntários e contratados de uma organização não governamental - ONG AIDS." Universidade de São Paulo, 2014. http://www.teses.usp.br/teses/disponiveis/6/6135/tde-17102014-104716/.
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da cidadania. Estimulado e desenvolvido no contexto de organizações com finalidade publica, o voluntariado pode ser compreendido como um valor organizacional, sendo tema de especial importância para gestores enquanto pessoas estratégicas na preservação ou criação de valores. A Casa de Assistência Filadélfia CAF, objeto deste estudo, é uma ONG AIDS com mais de 20 anos. Formada a partir da iniciativa voluntária, ela é representativa por seu contingente de voluntários, pelo volume de ações voluntárias e pela composição de sua liderança, formada por gestores voluntários e contratados. Objetivos contextualizar o voluntariado como prática social e o valor a ele atribuído em diferentes momentos históricos; caracterizar o voluntariado enquanto valor na perspectiva da gestão organizacional; identificar a percepção de gestores voluntários e contratados na ONG CAF. Procedimentos metodológicos-. Foram realizadas pesquisas bibliográfica, documental e qualitativa com Estudo de Caso, sendo a coleta de dados feita a partir de análise documental e entrevistas com gestores voluntários e contratados. Para a análise de dados, foram utilizadas quatro categorias: relevância histórica, singularidade identitária, evidência nas práticas e legado de liderança. Resultados Considerando que um valor é algo essencial, foi realizado um levantamento das principais bases filosóficas que têm fundamentado a prática do voluntariado dentro da cultura atual. Para entender o voluntariado dentro do contexto organizacional brasileiro, foram apontados cronologicamente exemplos de organizações voluntárias confirmando os fundamentos filosóficos. Realizou-se levantamento da base conceitual que fundamenta o papel do gestor na preservação e construção de valores. Gestores voluntários e contratados responderam a 10 perguntas tendo como enfoque o voluntariado como valor organizacional. Conclusão- O presente estudo aponta para a necessidade de entender o voluntariado como valor, o que pode contribuir para uma participação voluntária consciente e efetiva no engajamento de causas coletivas. O estudo chama a atenção para o papel dos gestores na preservação e criação de valores organizacionais, o que se torna possível pela compreensão do que seja valor e da identificação dos valores essenciais para a continuidade organizacional. Nessa perspectiva, a gestão de valores deixa de ser apenas uma estratégia para se tornar uma competência do gestor e da organização. Para gestores de organizações voluntárias, compreender o voluntariado como valor tem implicações para o fortalecimento da identidade organizacional enquanto espaços de reconhecimento, solidariedade e promoção da cidadania.citizenship. Stimulated and developed in the context of organizations with a public purpose, volunteering can be understood as an organizational value, and is a subject of special importance to managers as strategic people in the preservation and creation of value. Casa de Assistência Filadélfia CAF, object of this study, is an AIDS NGO with more than 20 years of experience. Founded by voluntary initiative, it is representative as a case study for its number of volunteers, the volume of voluntary actions, and for the composition of its leadership - formed by voluntary and employed managers. Objectives: To put into context volunteering as a social practice and the value given to it in different historical periods; To characterize volunteering as a value in the perspective of organizational management; To identify the perception of voluntary and employed managers of volunteering as value in the NGO CAF. Methodological Procedures A Bibliographical and documental research and qualitative methodology with Case Study was used where data was collected by documental analyses and interviews with voluntary and employed managers. The data was based on documental analyses and interviews with voluntary managers and employed managers. The data was classified within four categories of analysis: historic significance, singularity of identity, evidence of organizational practices and leadership legacy. Results - Starting with the understanding that a value is an essential element, a survey was held of the main philosophical bases that support voluntary practices in current culture. To understand volunteering within the Brazilian context of organizations, this study presented chronologically some examples of voluntary organizations confirming the philosophical bases. The study presents the main concepts that support the role of the manager in the preservation and development of organizational values. Voluntary and employed managers answered 10 questions with a focus on volunteering as an organizational value. Conclusion- The present thesis points to the need for understanding volunteering as a value which contributes to conscious and effective voluntary participation, in the engagement in collective causes. Value Management becomes not only a strategy, but also a managerial and an organizational competence. The study points out the important role of managers in the preservation and development of organizational values that is only possible if they understand the meaning of values, and identify the values that are essential for organizational continuity For managers in voluntary organizations, understanding volunteering as a value has implications for the strengthening of the organizational identity and encourages the awareness of others, solidarity and the promotion of citizenship.