Academic literature on the topic 'Public service sector information systems'
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Journal articles on the topic "Public service sector information systems"
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Medaglia, Rony. "Rethinking information systems in the public sector: Bridging academia and public service." Information Polity 19, no. 3,4 (December 9, 2014): 245–46. http://dx.doi.org/10.3233/ip-140344.
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Apridiyanti, Ajeng, Harry Suharman, and Zaldy Adrianto. "Successful Implementation of Information Systems in Public Sector Organizations." Journal of Accounting Auditing and Business 3, no. 1 (January 22, 2020): 40. http://dx.doi.org/10.24198/jaab.v3i1.25351.
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This study aims to determine the success of the implementation of the Regional Financial Management Information System (SIPKD) in the Regional Work Unit (SIPKD) in the Sumedang District Government, by examining the effect of system quality, information quality and service quality on user satisfaction and its implications for net benefits. This study uses primary data from questionnaires given to leaders of agencies, operators, and administrators of SIPKD. The data analysis method used is path analysis. The results of this study indicate that the quality of the system, the quality of information, and the quality of service affect user satisfaction and impact on net benefits both partially and simultaneously. The results of this study contribute to adding literature on the implementation of information systems in public sector organizations, and influencing factors can be used as a reference for public sector organizations in assessing the application of information systems.
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Pedrosa, Glauco Vitor, Ricardo A. D. Kosloski, Vitor G. de Menezes, Gabriela Y. Iwama, Wander C. M. P. da Silva, and Rejane M. da C. Figueiredo. "A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services." Information 11, no. 10 (October 6, 2020): 472. http://dx.doi.org/10.3390/info11100472.
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Effectiveness is a key feature of good governance, as the public sector must make the best use of resources to comply with the needs of the population. Several indicators can be analyzed to evaluate the effectiveness of a service. This study analyzes theoretical references and presents a systematic research of indicators to assess the effectiveness of digital public services in the perspective of the user. First, a literature review was carried out to identify the most common indicators employed to evaluate effectiveness in the public sector; then, the perception of academics and professionals regarding digital government was assessed to analyze the relevance of these indicators. As a result, two groups of indicators were found: technical factors based on service quality and usefulness of the service. This work contributes to enrich the discussion on how to create an effective model to evaluate the effectiveness of public services to guarantee quality standards and comply with the expectations of users.
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Cavalhero, Alexandre, and Lia Caetano Bastos. "Information Quality in the public sector." International Journal for Innovation Education and Research 8, no. 2 (February 1, 2020): 117–32. http://dx.doi.org/10.31686/ijier.vol8.iss2.2177.
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In the world of organizations, computerized systems have become indispensable as tools to support management. With regard to public service, people management requires the use of these systems to meet the expectations of its users and its customers — both the government workers themselves, and the population — through functionalities that meet the demands of the decision, strategic, tactical, and operational levels. This paper focuses on research of the Information Quality (IQ) involved in the routines and processes of the Integrated Human Resources Management System, Sistema Integrado de Gestão de Recursos Humanos (SIGRH); managed by the Santa Catarina Department of State Administration, Secretaria de Estado da Administração de Santa Catarina (SEA); or more specifically, by the Directorate for the Management and Development of Government Workers, Diretoria de Gestão e Desenvolvimento de Pessoas (DGDP). The objective of the research was to verify the current state of IQ through its dimensions and categories, the identification of items with low quality levels, and the correlation between the dimensions. The research method used was the application of the House of Quality (HoQ) tool, adapted to the specifics of the organization selected by the authors. Finally, it is through the consequent analysis of the results obtained that it was possible to suggest actions of improvement to be taken by managers.
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Rofi, Aliyyu, Fadillah Putra, and I. Gede Sentanu. "Creating Innovation of Public Value Through Management Information Systems." Jurnal Bina Praja 13, no. 3 (December 30, 2021): 513–28. http://dx.doi.org/10.21787/jbp.13.2021.513-528.
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Abstract: The use of information technology cannot be escaped from everyday life in society. In the context of improving the public sector, the government is required to improve performance, responsibility, and public trust and focus more on providing better services by revitalizing public administration by increasing transparency and prioritizing service quality. The Bureau of Personnel uses the “SIMPEG” application in the form of digitizing the public sector which is considered an extraordinary opportunity to create public value. This research is focused on the approach of the SIMPEG pre and post-mobile SSO. The method adopted by this study was mixed methods. The implementation of SIMPEG mobile SSO at the Ministry of Home Affairs has fulfilled the three aspects of the public values stated by Moore, namely legitimacy and support, operational capabilities, and public value. However, based on the findings within the field, some things are still not appropriate. For example, there is still the use of paper-based administration, so that the mobile SSO service has not been optimized. Based on the dimensions of system quality, information quality, and service quality, SIMPEG based on web-based are categorized as quite sustainable, whereas after using SIMPEG mobile SSO application was classified as very sustainable. When viewed from the results of stress and RSQ values, it can be said that the results of the MDS in this study describe a good model and can represent the problems being discussed and conclude that only SIMPEG mobile SSO application is recommended for sustainability.
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B.K., Dhanya, and Dr Velmurugan V.P. "Satisfaction Level of Customers in Demographic Variables in Public Sector Banks." Webology 19, no. 1 (January 20, 2022): 1017–27. http://dx.doi.org/10.14704/web/v19i1/web19070.
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The aim of our study is to look at the impact of various demographic parameters on Internet banking service excellence, client value, fulfillment, and trust. Increased competition and the emergence of financial liberalization-driven technology are pushing significant changes in the way Indian banks operate and provide services to their consumers. Banks are rapidly going into a new era of fantastic technological banking in order to ensure functional excellence and improved consumer loyalty. Because using technology to provide banking services costs money and time, it's vital to assess whether technological advancements genuinely improve client satisfaction. The aim of our study is to look at the effect of demographic factors on several determinants of consumer satisfaction in the Indian banking industry, as well as their relationship to service quality, value, and overall performance in electronic banking. In Thiruvananthapuram district, Kerala, India, a customer survey (N=290) of Indian public sector banks such as UDC Bank, Indian Bank, and Indian Overseas Bank gathered the required data. According to the data, consumers with a higher level of education and revenue who utilize Internet banking for a large portion of their financial requirements and have done so for a longer period appear to have a higher level of satisfaction. Customers' evaluations of the efficiency, value, satisfaction, and loyalty component of internet banking service were used to determine gender and age.
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Noor, Munawar. "The effect of e-service quality on user satisfaction and loyalty in accessing e-government information." International Journal of Data and Network Science 6, no. 3 (2022): 945–52. http://dx.doi.org/10.5267/j.ijdns.2022.2.002.
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Digitization has had a profound impact on changing consumer behavior and the reorientation of online services by service providers in both the public and private sectors. This includes the use of information and communication technology and the internet adopted in the public sector largely known as e-government, which intensifies the use of websites to bridge the relationship between public institutions and users. The purpose of the study was to analyze the effect of e-service quality on user loyalty through user satisfaction of public service websites. The study was conducted on 250 users of public service websites in Indonesia. The analytical tool used is Structural Equation Modeling with the help of AMOS software. The study found that the quality of e-service has a significant effect on user satisfaction and user loyalty, user satisfaction has a significant effect on user loyalty, and user satisfaction partially mediates the effect of e-service quality on user loyalty. The results of the study underscore the importance of improving the quality of e-government through e-quality services, especially in government organizations to provide opportunities for the public and the private sector to access government services with integrated services efficiently through the use of the internet and online channels.
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del Sordo, Carlotta, Rebecca L. Orelli, and Emanuele Padovani. "Governing the Public Sector E-Performance." International Journal of Public Administration in the Digital Age 2, no. 4 (October 2015): 65–75. http://dx.doi.org/10.4018/ijpada.2015100105.
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Over the past several decades the demand for accountability in the field of public administration has been growing exponentially in Europe. The particular emphasis for this theme was the stimulus for the significant adoption and use of information technology systems in the public sector. Thus, the main focus of European countries has been e-government that provides process reform of the manner in which governments work, share information, and deliver services to external and internal clients. Therefore, accountability has become more critical for improving the economic, financial and organizational management of public matters. The need for accountability has pushed the Italian legislature to produce a sequence of legislative and regulatory interventions towards increased transparency in public administrations. This paper presents an account of the likely consequences that performance monitoring systems have, through e-government technology, on public service transparency and accountability. This research utilizes a study on the Brunetta reform (from the Ministry of Public Administration) to foster public sector productivity; that study's key principles are efficiency, meritocracy, accountability, and transparency.
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Gholami, Roya, Neetu Singh, Pranav Agrawal, Karina Espinosa, and Dalal Bamufleh. "Information Technology/Systems Adoption in the Public Sector." Journal of Global Information Management 29, no. 4 (July 2021): 172–94. http://dx.doi.org/10.4018/jgim.20210701.oa8.
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State government has been moving from manual and paper-based processes to digital services. However, digital divide, declining trust in technology, and low IT/IS adoption rates by public sector employees are important challenges for successful delivery of e-government services to citizens. Previous studies in the area of IT/IS adoption and e-government have mainly focused on citizens. This paper examines IT/IS adoption by employees rather than citizens and the focus is on non-market environment and state government agencies. A research model has been proposed based on the theory of planned behavior (TPB) and technology acceptance model (TAM) which has been extended to include digital divide related constructs and trust in technology. To test the proposed model, a survey was conducted among early adopters of Office 365 at Illinois Department of Transportation (IDOT) in Springfield and Chicago. The paper contributes to research on IT/IS adoption in public sector. The findings also provide insightful design and practical implications for successful IT/IS deployment in public sector.
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Willcocks, Leslie P., and Annabelle L. Mark. "IT Systems Implementation: Research Findings from the Public Sector." Journal of Information Technology 4, no. 2 (June 1989): 92–103. http://dx.doi.org/10.1177/026839628900400204.
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The National Health Service has embarked upon major initiatives to bring in management and financial information systems capable of relating resource usage to cost and to underpin better management and effective delivery of health care. This paper identifies a range of weaknesses and impending problem areas in implementation practice. Recent research evidence from several NHS regions is utilized to support the detailed case made for changes in how computer-based projects are developed, managed and implemented within the organization. It is suggested that the evidence and analysis would seem to have implications for all those studying, experiencing, or anticipating computerization.
Dissertations / Theses on the topic "Public service sector information systems"
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Schefe, Neville Lindsay. "The systematic improvement of advice given by public sector call centres." Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16279/1/Neville_Schefe_Thesis.pdf.
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The persistent demand for increased accountability and value for money in the public sector from both the public and governments raises the issue of quality of service in advice-giving by governmental agencies. The goal of this study is to develop a model to validate frameworks able to contribute to improved advice-giving through the application of knowledge management principles.
Zack's (2001) Four Knowledge Problem Model, Brogowicz, Delene, and Lyth's (1990) Synthesised Service Quality Model, and Markus's (2001) Theory of Knowledge Reuse are used to examine knowledge strategies in advice-giving through the application of a case study methodology. Two Queensland public-sector call centres are investigated.
This study confirms that although the studied call centres operate under differing business drivers, agents have developed strategies generally consistent with those suggested by Zack (2001) to deal with uncertain, complex, and ambiguous problem types. No equivocal problems were encountered in the study. The solution of the former problem pair of uncertainty and complexity relies on knowledge that is codified and stored in databases, while the latter equivocality and ambiguity, seeks out experts who apply both technical and functional knowledge to the problem resolution. Roles performed by call-centre agents predominantly align with those described by Markus (2001), with the opportunity to enhance performance through contribution by shared-work producers to knowledge repositories. The problem-solving strategies employed by agents and the technical capabilities of the call centres combine to deliver a level of service quality which, although meeting client expectations, has been able to be improved through the application of knowledge strategies targeting efficient problem resolution through knowledge reuse.
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Schefe, Neville Lindsay. "The systematic improvement of advice given by public sector call centres." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16279/.
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The persistent demand for increased accountability and value for money in the public sector from both the public and governments raises the issue of quality of service in advice-giving by governmental agencies. The goal of this study is to develop a model to validate frameworks able to contribute to improved advice-giving through the application of knowledge management principles. Zack's (2001) Four Knowledge Problem Model, Brogowicz, Delene, and Lyth's (1990) Synthesised Service Quality Model, and Markus's (2001) Theory of Knowledge Reuse are used to examine knowledge strategies in advice-giving through the application of a case study methodology. Two Queensland public-sector call centres are investigated. This study confirms that although the studied call centres operate under differing business drivers, agents have developed strategies generally consistent with those suggested by Zack (2001) to deal with uncertain, complex, and ambiguous problem types. No equivocal problems were encountered in the study. The solution of the former problem pair of uncertainty and complexity relies on knowledge that is codified and stored in databases, while the latter equivocality and ambiguity, seeks out experts who apply both technical and functional knowledge to the problem resolution. Roles performed by call-centre agents predominantly align with those described by Markus (2001), with the opportunity to enhance performance through contribution by shared-work producers to knowledge repositories. The problem-solving strategies employed by agents and the technical capabilities of the call centres combine to deliver a level of service quality which, although meeting client expectations, has been able to be improved through the application of knowledge strategies targeting efficient problem resolution through knowledge reuse.
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Horton, Keith S. "A critical study of information system strategy formation in a public sector context." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/19834/.
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This thesis comprises a critical examination of Information System Strategy (ISS) formation in a public sector context, namely the Police Service in Scotland. Despite the apparent importance attached to ISS, and the proliferation of many methods to assist those engaged in ISS formation, the practice of ISS formation remains comparatively ill-understood. The concepts of strategy and power can be viewed as being closely linked. Using theory based accounts of power, we put forward a multi-dimensional conceptualisation of power as an aid to organisational analysis of ISS formation. Consequently, the focus of this work is not only a detailed investigation into ISS formation practice, but also one in which we evaluate the way in which a multi-dimensional conceptualisation of power affects our understanding of ISS formation practice. This research is based upon six longitudinal case studies of ISS formation in the Police Service. Data collection involved a number of methods: in-depth semi-structured interviews, informal conversation, participation, collection of documentation produced within the case study settings, and collation and analysis of documentary materials from secondary sources. The abstraction of several themes from a cross-case comparative analysis of issues has led to the development of a conceptual framework which underpins our contribution to knowledge: namely, a means of understanding ISS formation as micro-political activity, based upon an ongoing process of construction and reconstruction of social reality. This in turn can be considered as being based upon individual mental constructs, which in turn are influenced by the themes identified. Our framework has been developed as an epistemological device to aid thinking about ISS formation, rather than as a representation of what an ISS formation process is. Implicit in the framework is the contention that ISS formation reflects power relations; however, the practical difficulties in researching power issues should not be underestimated. Several areas for further research arising from this thesis are discussed.
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Brown, Kenneth. "A study of the impact of information systems implementation on care service organizations in the public sector." Thesis, Loughborough University, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539437.
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Wingren, Johan, and Zacharias Wesén. "Blockchain in the public sector : Applications for improving services in society." Thesis, Malmö universitet, Fakulteten för teknik och samhälle (TS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-43348.
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The adoption of Blockchain technology looks promising in many areas. However, it is still a relatively new area of research, and implementations are not entirely free of challenges. This study focuses on the potential benefits of blockchain adoption in the public sector, with the potential to enhance democratic processes. Blockchain technology is, by design, apt at managing several significant challenges regarding communication and security in digital networks. This includes maintaining data integrity, enhancing security and privacy, and to mitigate fraud and manipulation. Possible issues that might arise when applied to the public sector is regarding law and regulation compliance. To cover the current state of the field, an exploratory literature review has been conducted. Among the results are several interesting blockchain projects around the world with emphasis on civic dialogue. Studying possible network architectures it appears that Hyperledger Fabric is the most prominent when it comes to implementations in the public sector. Based on this study, and on input from experts within the field, a proposed model that could be implemented and tested on a smaller scale is presented. The purpose is to record and track expenditures on public sector projects and make them available to the public.Antagandet av Blockchain-teknik ser lovande ut på många områden. Det är dock fortfarande ett relativt nytt forskningsområde, och implementeringar är inte helt fria från utmaningar. Denna studie fokuserar på de potentiella fördelarna med blockchain-tillämpningar i den offentliga sektorn, och dess potential att förbättra demokratiska processer. Blockchain-tekniken är designad för att hantera flera viktiga utmaningar när det gäller kommunikation och säkerhet i digitala nätverk. Detta inkluderar upprätthållande av dataintegritet, förbättrad säkerhet och integritet för att minska risken för bedrägerier och manipulation. Möjliga problem som kan uppstå när de tillämpas på den offentliga sektorn handlar om efterlevnad av lagar och förordningar. För att täcka fältets nuvarande tillstånd har en undersökande litteraturstudie genomförts. Bland resultaten finns flera intressanta blockchain-projekt runt om i världen med tonvikt på medborgardialog. När man studerar möjliga nätverksarkitekturer verkar det som att Hyperledger Fabric är den mest framträdande när det gäller implementeringar i den offentliga sektorn. Baserat på denna studie och på input från experter inom området presenteras en föreslagen modell som kan implementeras och testas i mindre skala. Syftet är att registrera och spåra utgifter för projekt inom den offentliga sektorn och göra dem tillgängliga för allmänheten.
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Arvidsson, Viktor. "A model for strategic e-service implementation in the public sector : challenges for local governments in identifying potential candidates for e-service delivery." Thesis, Umeå University, Department of Informatics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-34875.
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As more and more local governments begin to understand that the great promises of e-service delivery are harder than expected to realize, efficient use of ICT-resources have become increasingly important. Since simply providing more e-services is not the solution, the need to understand what constitutes a suitable e-service has arisen. Public services reach beyond the market domain; therefore, the complexities of public value must be dealt with when services are appraised. Furthermore, due to the heterogeneous nature of local government services it is impossible to evaluate all the options in depth; thus, there is a clear need for early-stage appraisal. However, existing methods of appraisal are burdened by intricacy, and associated with high costs. In response, this paper presents a model capable of reducing this intricacy. The model was developed through a participatory design process involving members on both operational and strategic level in the municipality of Skellefteå. The model implements state of the art into the workspace context while taking measures to reduce intricacy such as: incremental filtering, moving high intricacy elements to the end of the process, and exploitation of available data. As a result the organization is enabled to capture not only the low hanging fruit, but also the long tail of services. Furthermore, the improved understanding of e-service delivery has the potential to open up opportunities for new ways of business development and private-public partnerships. Finally, whereas the model presented is highly context-dependent, the implications outlined in this paper are not limited to this narrow scope.
Models for Strategic Business Development in Public Service
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Johnson, Julie Ann. "You don't know what you don't know: Investigating the information needs of clients of web based public sector information services." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2011. https://ro.ecu.edu.au/theses/410.
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This research grew from two frustrations. The first was the personal frustration experienced when attempting to find information on websites; especially government websites. Often the sites were loaded down with all sorts of information such as corporate organisation charts and press releases but lacked the information which would allow clients to interact effectively with the agency or meet their information needs and move on. The second frustration was that of Edith Cowan University students who battled with a diverse, overlapping and incomplete set of both online and paper based resources as they sought to make decisions about their selections of supporting studies. Both frustrations arose from a lack of user centeredness in the design and construction of the information services provided. A solution would be to establish an effective and efficient method to find out what information users of online information services really needed in order to solve the problems which brought them to the sites in the first place. The sense-making metatheoretic approach of Brenda Dervin with its accompanying timeline interview methodology suggested itself as an in-depth way to elicit the information needs of potential users of online information services. However, timeline interview protocols require long, complex and highly structured interviews. This study, as a result, developed as a critical review of sense-making in the context of the timeline interview by comparing the insights into information needs obtained from timeline interviews with those of three, more widely used, information gathering methods; survey, semi-structured interview and focus group. Students, mainly from the Edith Cowan University Schools of Communication and Multimedia and Computer and Information Science, were asked about their information needs in relation to choosing supporting studies as required by their course structures. All data collection methods were analysed using the same qualitative content analysis techniques. The outcome showed a high degree of consistency between the information needs elicited by all four data collection methods. In addition, the timeline interviews did not identify any major information needs not found by the alternative methods. Another notable finding was that respondents to all four data collection methods expressed a strong preference for speaking to a real live person as a way of meeting their information needs. This goes against conventional view of the technology preferences of younger people. The time and resources required to carry out and analyse the timeline interviews were also much greater than for any of the other data collection methods. The implications for the designers of online information services are that many people are perfectly capable of explicating their information needs regardless of the way in which those needs are elicited. That being the case, the cheapest and quickest method chosen is likely to provide useful insight into information needs. A final implication is that online services which provide links to real people via technologies such as social networking , voice or video contact are the most likely to give users a feeling of assurance about the information they obtain
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Mchunu, Nokubalela Ntombiyethu. "Adequacy of healthcare information systems to support data quality in the public healthcare sector, in the Western Cape, South Africa." Thesis, Cape Peninsula University of Technology, 2012. http://hdl.handle.net/20.500.11838/1387.
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Thesis submitted in fulfilment of the requirements for the degree
Master of Technology (MTech) in Information Technology
In the Faculty of Informatics and Design,
at the Cape Peninsula University of Technology (CPUT), 2013Healthcare services are vital to all human beings, as our daily lives depend on them. In South Africa approximately eighty per cent of the population uses the public healthcare services. In the current healthcare systems data corruption exists which threatens data quality in the systems. The aim of this study was to understand the existing information handling processes and factors that affect the accuracy and integrity of healthcare data. A qualitative research methodology, under the interpretive paradigm was used for this investigation. Activity theory is used to formulate an analytical framework, the “healthcare information system data quality activity theory framework”. This was very helpful for understanding the healthcare information handling process as an activity system that consists of actors with individual goals. Though the goals are varied, they are joined together by the common objective. The logic of the framework is that a realisation of goals in the activity system depends on a number of factors. At the beginning, there must be a synchronous inter-linkage between the goals of the actors, the mediating factors such as adequate tools, user skills, enabling policies, and the systematic procedures that are diligently enforced. It is assumed that any situation which prevents this inter-linkage will have a negative impact on the realisation of the sought objective. The framework therefore, was very helpful in informing questions, the data collection and ultimately, the analysis processes. The public healthcare sector is the main source of data; other sources were literature, the Internet and books. The analysis of data was done using content analysis to find what themes emerge and the relationship (s) between them in what is being analysed. The findings reveal a lack of adherence to information handling procedures and processes which lead to corrupt data in the systems. In addition, most users have limited skills, which is a hindrance to them in performing their duties as expected by the healthcare sector. In fact, the healthcare sector is also challenged by systems which are constantly slow or down, due to limited network capacity and human errors. The presence of these challenges suggests non-adherence to data handling procedures, which explains the existing corrupt data in the healthcare systems. Therefore the recommendation is that the public healthcare administration must enhance their training programs. The training must be re-designed to cater for the needs of all users, regardless of their background. It needs to improve user skills and boast their confidence in using electronic systems. Obviously, any changes and improvements need to be sustainable, and the sector is unlikely to succeed without enforcement of new procedures. Therefore, adherence to data handling procedures must be strictly enforced, with policies thoroughly communicated to the users. That way, the sector will not only have systems and related policies, but also ensure their full exploitation for improved service delivery in the public healthcare sector in South Africa.
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Wesolowski, Peter. "We Only Accept Online Applications: The Effect of HRIS E-Recruitment Technology on Job-Seeker Fairness Perceptions in the Canadian Federal Public Sector." Thesis, Université d'Ottawa / University of Ottawa, 2016. http://hdl.handle.net/10393/34321.
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Industrial-organizational psychologist Stephen S.W. Gilliland developed a model for studying job-seeker fairness perceptions in 1993 based on existing research in organizational justice. The model includes several rules which will result in job-seeker perceptions of fairness if satisfied and job-seeker perceptions of unfairness if violated. Given the prominence of this model in the literature as well as changes which have occurred in personnel selection (such as human resource information systems, or HRIS, and e-recruitment), scholars have called for a technological re-envisioning of the original model, especially the explanations/descriptions ascribed to each rule. The present study seeks to understand how HRIS e-recruitment technology impacts job-seeker fairness perceptions and in so doing update the Gilliland (1993) model using a qualitative methodology and website success measures from information systems success theory. It contributes to the literature on applicant fairness perceptions by accounting for technological change, and contributes to the field of Public Administration by studying a governmental e-recruitment portal thereby accounting for the particularities of public-sector HRM which is underrepresented in the organizational justice literature. Over the course of one (1) year, twelve (12) job-seekers participated in a series of focus group interviews where they reflected on their experiences applying for jobs in the Canadian federal civil service using the government’s e-recruitment portal. Participants completed profiles, sent applications, communicated with government personnel, and wrote internet tests, among other job-search activities, and reported on their experiences from the perspective of fairness. Results confirm the validity of all original procedural justice rules and offer insight into their application in a recruitment environment where applicants invest considerable time interacting with computerized systems. Two additional rules are also put forth including the ease with which candidates can deceive tests and privacy/trustworthiness using technology. The findings are limited insofar as data gathering took place during a time of reduced hiring activity by the employer and because participation was limited to one (1) specific geographic location.
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Ferguson, Isaac Yaw. "Case study: testing Wahlgren’s escalation maturity model within public sector organisations in Sweden : Studying model support for operators of essential services in meeting NIS directive requirements for incident escalation." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-20202.
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Critical infrastructures are vital services, and attacks on such systems affect people's social and economic well-being. Therefore, operators of such services must have appropriate measures in place to handle IT-related incidents. However, reports show that organisations classified as Operators of Essential Services (OES) do not have appropriate measures to handle IT-related incidents. A case study approach is used in this study to test the usability and the applicability of Wahlgren's Escalation Maturity Model level within various public sector organisations in Sweden regarding their escalation and communication of IT-related incidents. A follow-up semi-structured interview is also conducted with employees at the technical level to determine if the current organisation's maturity level shortcomings are known across different organisational levels. The tool's maturity level scaling attributes are difficult to understand because all organisations in this study achieve the same level of maturity, even though there is a wide range of performance regarding the number of questions answered in the affirmative. The data output generated from the testing of the model can assist organisations in improving their incident escalation activities. However, the lack of precision of the model makes it challenging to apply in the public sector. The results reveal that all the five organisations obtained an escalation maturity level of zero (0), non-existent, regarding escalation of IT-related incidents. As a result, with the current model, the participating organisations will have a difficult task complying with the NIS Directive's security and notification requirements.
Books on the topic "Public service sector information systems"
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Blennerhassett, Evelyn. Absenteeism in the public service: Information systems and control strategies. Dublin: Institute of Public Administration, 1986.
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Fourth in a series on health care information technology: Hearing before the Subcommittee on Health of the Committee on Ways and Means, U.S. House of Representatives, One Hundred Ninth Congress, second session, April 6, 2006. Washington: U.S. G.P.O., 2006.
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Margetts, Helen. Information systems and risk: Public sector studies. London: City University Business School, 1992.
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Singla, M. L. MIS in public sector. Delhi: Shipra Publications, 1992.
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Humphreys, Peter C. Information on public sector employment and manpower. Dublin: Institute of Public Administration, 1987.
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Wang, John. Implementation and integration of information systems in the service sector. Hershey, PA: Business Science Reference, 2013.
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Goldstein, Douglas E. The online guide to healthcare management and medicine: The best online sites, resources and services on healthcare management, pharmacology, specialty areas, government, managed care, nursing, organizations and associations, patient support and consumer health, prevention and wellness, careers and employment. Chicago: Irwin Professional Pub., 1997.
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Information systems and new applications in the service sector: Models and methods. Hershey. Pa. [u.a.]: Business Science Reference, 2011.
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Victoria. Office of the Auditor-General. Clinical ICT systems in the Victorian public health sector. Melbourne, Vic: Victorian Government Printer, 2013.
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Smalley, Dennis G. A public/private sector partnership to provide traffic information by cellular telephone reports. College Station, Tex: Texas Transportation Institute, Texas A&M University System, 1993.
Find full textBook chapters on the topic "Public service sector information systems"
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Loucks, Daniel P. "Public Sector Systems." In International Series in Operations Research & Management Science, 13–30. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-93986-1_2.
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AbstractA discussion of the nature of public systems and their management. Examples of public systems and the services they provide show how complicated and complex they can be, and the challenges analysts have in providing information useful to those responsible for providing and managing them. Case studies involving modeling to improve system performance are briefly described as are the lessons learned from them.
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Hartman, Alan, Anshu N. Jain, Jay Ramanathan, Antonis Ramfos, Willem-Jan Van der Heuvel, Christian Zirpins, Stefan Tai, et al. "Participatory Design of Public Sector Services." In Electronic Government and the Information Systems Perspective, 219–33. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-15172-9_21.
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Sirendi, Regina, and Kuldar Taveter. "Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services." In HCI in Business, Government, and Organizations: Information Systems, 221–30. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-39399-5_21.
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Paletti, Andrea. "Co-production Through ICT in the Public Sector: When Citizens Reframe the Production of Public Services." In Lecture Notes in Information Systems and Organisation, 141–52. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40265-9_10.
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Alam, Muhammad Shahanoor, and Laurence Brooks. "Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh." In Lecture Notes in Computer Science, 106–19. Berlin, Heidelberg: Springer Berlin Heidelberg, 2014. http://dx.doi.org/10.1007/978-3-662-44426-9_9.
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Chunpir, Hashim Iqbal, and Mostafa Ismailzadeh. "Comparison of Information Technology Service Management (ITSM) Practices in e-Infrastructures, Libraries, Public Administration and the Private Sector." In Advances in Intelligent Systems and Computing, 32–41. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-19135-1_4.
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Lee, Yong Ho. "Study on the Public Sector Information (PSI) Service Model for Science and Technology Domain in South Korea." In Proceedings of Second International Conference on Electrical Systems, Technology and Information 2015 (ICESTI 2015), 481–86. Singapore: Springer Singapore, 2016. http://dx.doi.org/10.1007/978-981-287-988-2_53.
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Abegg, Andreas, and Phil Baumann. "Electricity Utility Companies Entering Private Sector Markets." In Swiss Energy Governance, 245–79. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-80787-0_11.
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AbstractOn the one hand, energy utility companies (EUCs) fulfill public tasks assigned to them by the state. On the other hand, they are also often active as entrepreneurs in the free market. For example, they supply electricity products to major customers, install photovoltaic and e-mobility systems and provide services in the areas of building technology, metering and telecommunications. In such private sector activities, energy utility companies potentially enjoy unjustified advantages due to the fact that they are publicly controlled and perform public tasks: they receive particularly good financing conditions, are taxed on a privileged basis and benefit from economies of scope and information advantages when public and private sector tasks are carried out in parallel. Such privileges may distort competition or prevent companies from entering a market. This chapter examines the legal requirements for dealing with this issue and proposes specific measures with which legislators and authorities can avoid harmful effects of private sector activities by EUCs.
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Lee, Po-Chang, Shwu-Huey Wu, Yu-Pin Chang, and Joyce Tsung-Hsi Wang. "Innovative Applications of the Medical Information." In Digital Health Care in Taiwan, 129–52. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-05160-9_7.
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AbstractThe National Health Insurance Administration (NHIA) began a pilot telemedicine program for people in remote areas after the Ministry of Health and Welfare expanded the eligibility for telemedicine. The impact of the COVID-19 pandemic on the healthcare system also accelerated the inclusion of telemedicine in the scheme. This chapter discusses how 5G facilitates telemedicine services; for example, the virtual National Health Insurance (NHI) card could bring comprehensive medical service to more settings, such as home-based medical care, by virtualizing the identification process.The NHI played a pivotal role in Taiwan’s battle against COVID-19. Besides providing travel history, occupation, contact history, and cluster to medical providers on the NHI MediCloud systems, the NHI virtual private network system was used to distribute medical masks through contracted pharmacies in the early stage of the pandemic. Moreover, the NHIA pulled in data, including vaccination history and polymerase chain reaction test results, from the NHI database to the NHI Express app so that the public can manage their health promptly. The last part of the chapter discusses Taiwan’s successful story of opening data to the private sectors to carry out the name-based medical mask distribution system.
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Kienzle, Josef, Brian Sims, and Weldone Mutai. "Sustainable agricultural mechanization and commercialization for widespread adoption of conservation agriculture systems in Africa." In Conservation agriculture in Africa: climate smart agricultural development, 382–401. Wallingford: CABI, 2022. http://dx.doi.org/10.1079/9781789245745.0024.
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Abstract To confront the situations of climate crisis, natural resource degradation and rising populations, farmers need access to modern sustainable agricultural technologies, especially Conservation Agriculture (CA) and sustainable agricultural mechanization (SAM). Without such access, the UN's SDGs will not be met in their entirety. The implications of mechanizing CA are discussed for both smallholder and larger-scale farmers. Constraints, issues and options are reviewed and the need for commercial, private sector, CA mechanization service provision for smallholders is identified. The Framework for Sustainable Agricultural Mechanization for Africa (SAMA) is a key pillar for achieving Aspiration 1 (a prosperous Africa based on inclusive growth and sustainable development) of the African Union's (AU) Agenda 2063; and SDG 2 (ending hunger and achieving food security). The move towards commercialization of smallholder agriculture in Africa is seen as an inevitable reality in the medium term. It is also a necessary prerequisite for the adoption of SAM, which is being actively promoted in Africa, both at the level of the AU and by national governments, research centres, non-governmental organizations (NGOs) and private-sector agricultural machinery companies. The policy dimensions of promoting SAM are discussed from the public and private-sector perspectives. A forward look identifies novel business models for sustainable mechanization services, an increasing application of information technology (IT) and the (longer term) potential for drones and robotics. The conclusion is that CA and SAM are essential ways forward to answer Africa's needs for sustainable food production while engaging young entrepreneurs in the provision of mechanization services using IT, digital tools and precision equipment.
Conference papers on the topic "Public service sector information systems"
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Ho Schar, Cathi. "Toward Public Sector Practice." In 2019 ACSA Teachers Conference. ACSA Press, 2019. http://dx.doi.org/10.35483/acsa.teach.2019.55.
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In 2016, the University of Hawaii at Manoa School of Architecture established the University of Hawaii Community Design Center (UHCDC), working in close collaboration with a state legislator to meet the needs of the state government. This unique governmental alignment introduced a novel form of community design that opened up new academic and extramural space for the school and university, taking the form of a top-down public sector practice as distinct from its more common, bottom-up public interest alternative. This paper presents the results of three years of continuous dialogue with the state legislature and over $2 million in contracts with state agencies, by reflecting on the transformative effects of public sector practice on design pedagogy. This reflection follows three case study courses: an undergraduate basic design studio; an undergraduate concentration design studio; and an advanced professional practice course, all required within Hawaii’s undergraduate and graduate curricula. Each case study lists learning, teaching, and long term benefits that flowed from each public sector partnership, focusing on the potential of this model to strengthen and enrich professional education. The evolution of these courses maps the transition from working on projects to working on systems, also a move toward applying equitable academic and design rigor to marginalized project typologies—e.g. utility buildings, infrastructure, renovation, and repair and maintenance. In addition, UHCDC’s contract work represents an expanded field of practice, including social science research, service and strategy design, community engagement, information design, engineering, and development studies, demonstrating the broader disciplinary demands of the public sector. More importantly, the significant dividends from this three year-old public sector practice identifies an opportunity area for architectural education and practice—design in government.
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Keselj, Ana, Petra Bego, Krunoslav Zubrinic, and Mario Milicevic. "Comparison of Accessibility in EU Public Sector Websites." In Human Systems Engineering and Design (IHSED 2021) Future Trends and Applications. AHFE International, 2021. http://dx.doi.org/10.54941/ahfe1001115.
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The European Parliament stresses that the Internet is now an essential tool not only for accessing information and communicating with others, but also for many other daily activities, as it allows access to many services. Therefore, it is very important in the process of enabling participation in democracy and social inclusion. European Parliament has ensured that current standards for its products and content are met, including those to be heard in the EU Web Accessibility Directive, which came into force in December 2016. EU members have committed to taking appropriate measures to ensure access for people with disabilities on an equal basis with others from September 2018. Almost three years have passed since this law came into force and it is questionable how the law has been interpreted and applied to websites of public bodies and services. This paper examines the extent to which the legislation has affected the accessibility of public sector websites of EU member countries.
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Samuel, Liji. "TRANSFORMING THE HEALTHCARE SYSTEM: THE PUBLIC-PRIVATE HEALTHCARE DICHOTOMY IN INDIA IN THE ERA OF DIGITAL HEALTH." In International Conference on Public Health. The International Institute of Knowledge Management, 2021. http://dx.doi.org/10.17501/24246735.2020.6103.
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Digital health initiatives have become popular in all jurisdictions across the globe. The digital health move, though it is envisioned as a cost-effective way to ensure the availability of health care services especially for the people who live in rural areas, its success depends on the response of the health care system and the state control and regulation. India lacks a comprehensive statesponsored or state-regulated health care system and more than 70 percent of people utilise the private sector medical services. In this backdrop, the implementation of the National Digital Health Mission (NDHM), announced by the Government of India very recently, will be critical. Thus, this research paper strives to bring out the public-private disjunction in the availability and utilisation of public and private health care facilities, issues of health care financing and legal regulation of clinical establishments in the public and private sector. This study uses the doctrinal method and analyses the Five-Year Plans, National Sample Survey Reports, National Health Profile, National Health Accounts Estimates for India and other Government Reports and independent studies to detail the public-private dichotomy. However, this study finds limitations in presenting the current position of private health care service providers due to the unavailability of updated authoritative government reports/ studies/ surveys. On reviewing the currents trends in the public and private health care sector, the study finds that the private sector has surpassed the public sector in all means, including health provisioning, utilisation, and financing. The NDHM is a laudable initiative to ensure affordable health care to millions of people in India. However, any move to implement it, leaving the fundamental issue of deep-rooted public-private dichotomy existing in the healthcare sector will be detrimental. It will result in a digital divide in the public and private healthcare sector and gross violation of patients’ rights and mismanagement of health information. Keywords: digital health, National Digital Health Mission, private healthcare sector, utilisation of healthcare service
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Zanfardino, Antonella, Luca Andreassi, Fabrizio Martini, and Stefano Ubertini. "Energy Audits in the Service Sector Buildings." In ASME 2014 12th Biennial Conference on Engineering Systems Design and Analysis. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/esda2014-20113.
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In the last decade, the service sector had a very rapid growth, due to the so-called “tertiarisation” of the economy. Accordingly, the energy consumption, mainly attributable to public and private buildings, is rapidly growing, thus making buildings energy saving one of the main issues of the energy policy at regional, national and international levels. To this aim, we developed an effective methodology to improve energy efficiency of the service sector buildings. This may represent a handy great opportunity to save natural and economic resources, especially where the buildings structure and the technical systems are old, the maintenance activities are not carefully carried out or a systematic energy management is not applied. Nevertheless, actions in this direction are often considered too expensive and complicated, if compared with residential energy optimization, because of the big extension, the variety of activities and the high number of occupants typical of the service sector buildings. The developed approach for energy audits aims to investigate the energy aspects of existing non-domestic buildings in a structured way, in order to clearly identify their energy saving potential and to improve their energy performances. The main goal of the study is defining a general methodology to analyze the current energy use and consumption considering a limited number of their peculiar elements such as dimensions, activities, users behavior, technical systems data and energy bills. Furthermore, these informations are completed by an appropriate energy measuring campaign. All the possible energy uses in service buildings are taken into account (i.e. lighting, ventilation, air conditioning, hot water production). The results obtained from the analysis allow to evaluate a global level of building energy efficiency, and to identify those single areas, specific systems or everyday activities where energy is wasted. These considerations also provide basis for programming cost-effective energy saving action plans. The effectiveness of the proposed methodology is demonstrated through a case study for an Administrative Center building in Rome, Italy. Results demonstrate the methodology reliability and the cost reduction potentialities.
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"Defining a Model for Effective e-Government Services and an Inter-organizational Cooperation in Public Sector." In 16th International Conference on Enterprise Information Systems. SCITEPRESS - Science and and Technology Publications, 2014. http://dx.doi.org/10.5220/0004968704000408.
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Hawking, Paul, Andrew Stein, and Susan Foster. "e-HR and Employee Self Service: A Case Study of a Victorian Public Sector Organisation." In InSITE 2004: Informing Science + IT Education Conference. Informing Science Institute, 2004. http://dx.doi.org/10.28945/2757.
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The application of the internet to the Human Resource function (e-HR) combines two elements: one is the use of electronic media whilst the other is the active participation of employees in the process. These two elements drive the technology that helps organisations lower administration costs, improve employee communication and satisfaction, provide real time access to information while at the same time reducing processing time. This technology holds out the promise of challenging the past role of HR as one of payroll processing and manual administrative processes to one where cost efficiencies can be gained, enabling more time and energy to be devoted to strategic business issues. The relative quick gains with low associated risk have prompted many Australian companies to realise what can be achieved through the implementation of a business to employee (B2E) model. Employee Self Service (ESS), a solution based on the B2E model enables employees to access the corporate human resource information system 24x7. This paper adopts a case study approach with a view to investigating the benefits and associated issues obtained from an implementation of an ESS in an Australian public sector organisation.Keywords: Employee Self Service, e-Human Resources, B2E, HRMIS, ERP Systems, Australian Case Study
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Pelse, Modrite, Sandris Ancans, and Lasma Strazdina. "Digitalization in public administration institutions." In 22nd International Scientific Conference. “Economic Science for Rural Development 2021”. Latvia University of Life Sciences and Technologies. Faculty of Economics and Social Development, 2021. http://dx.doi.org/10.22616/esrd.2021.55.051.
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There is no doubt that digitalization processes make positive effects on the development of a company as emphasized and evidenced by many research papers and studies. However, there are a few empirical research studies on digitalization in the public sector, particularly in public administration institutions. Therefore, the present research aims to identify and compare the level of digitalization in four national public administration institutions: the State Revenue Service, the Office of Citizenship and Migration Affairs, the State Social Insurance Agency and the State Employment Agency. In Latvia, very good technical solutions and a broadband mobile Internet network are available, the number of Internet users increases all over the world every year, but are they widely used by public administration institutions to provide consumers with appropriate digital services? The State Revenue Service has reached the highest level of maturity in digitalization, and the institution has also allocated the most funds from its budget to information technologies and the maintenance of their systems. The level of digitalization is low in the State Employment Agency and the Office of Citizenship and Migration Affairs. The public requires public administration services to be available digitally on a 24-hour/7day basis.
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Antipova, Tatiana. "Public Sector Performance Auditing." In 2019 14th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 2019. http://dx.doi.org/10.23919/cisti.2019.8760933.
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Simonsen, Martin Hjorth, Erik Larsson, Wengang Mao, and Jonas W. Ringsberg. "State-of-the-Art Within Ship Weather Routing." In ASME 2015 34th International Conference on Ocean, Offshore and Arctic Engineering. American Society of Mechanical Engineers, 2015. http://dx.doi.org/10.1115/omae2015-41939.
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Increased fuel prices and public awareness of environment impacts from shipping have attracted large efforts in maritime sector to increase its energy efficiency as a factor of competitiveness. Weather routing has become a recognized measure, which can partly help to achieve the targets as well as enhancing safety. A routing system requires a reliable optimization algorithm to consider a ship’s operational costs, expected time of arrival, and cargo safety etc. simultaneously. Hence, the service provided by a weather routing system is highly dependent on a properly selected optimization algorithm and associated input parameters. In this paper the concept of weather routing is broken down into many elements for further analysis. Focus is given to algorithms, constraints and weather forecasts used in the optimized routing plan. Two different aspects of state-of-the-art have been considered. The first is a study of software already in use and the second is a study of methods investigated in the research community. Furthermore, this paper also provides examples of development trends, for example the fatigue based routing, and the risk based routing, as well as its integration with onboard monitoring systems for more reliable weather and ship specific response information.
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Kelemen, R. "ERP systems in public sector." In 2014 37th International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO). IEEE, 2014. http://dx.doi.org/10.1109/mipro.2014.6859810.
Full textReports on the topic "Public service sector information systems"
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Vlaicu, Razvan. Trust, Collaboration, and Policy Attitudes in the Public Sector. Inter-American Development Bank, May 2021. http://dx.doi.org/10.18235/0003280.
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This paper examines new data on public sector employees from 18 Latin American countries to shed light on the role of trust in the performance of government agencies. We developed an original survey taken during the first COVID-19 wave that includes randomized experiments with pandemic-related treatments. We document that individual-level trust in coworkers, other public employees, and citizens is positively related to performance-enhancing behaviors, such as cooperation and information-sharing, and policy attitudes, such as openness to technological innovations in public service delivery. Trust is more strongly linked to positive behaviors and attitudes in non-merit-based civil service systems. High-trust and low-trust respondents report different assessments of their main work constraints. Also, they draw different inferences and prefer different policy responses when exposed to data-based framing treatments about social distancing outcomes in their countries. Low-trust public employees are more likely to assign responsibility for a negative outcome to the government and to prefer stricter enforcement of social distancing.
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Polyakova, Tatiyana An, Ignat S. Boychenko, and Nataliya An Troyan. Information and legal support of information security in the transport sector in the context of digital development. DOI CODE, 2021. http://dx.doi.org/10.18411/2021-0339-1001-46156.
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The current paper deals with the information and legal support of information security in the transport sector in the context of digital development. Thus, the development of information and telecommunication technologies and the digitalization of public relations have also affected the field of transport and transport services. There have appeared not only new Транспортное право и безопасность. 2021. № 3(39) 148 transportation means, such as unmanned aircraft, but there are also being introduced information systems related to the identification of passengers in transport. The development of electronic interaction between various subjects of information exchange in transport is a consequence of the global digitalization of public relations, which creates certain risks of enforcing information security, a threat to the information transport infrastructure.
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Henderson, Tim, Vincent Santucci, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: Klamath Inventory & Monitoring Network. National Park Service, July 2021. http://dx.doi.org/10.36967/nrr-2286915.
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A fundamental responsibility of the National Park Service (NPS) is to ensure that park resources are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities which may threaten or influence their stability. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) which represent a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies, bedding properties, thickness, geographic distribution, and other factors. If a new mappable geologic unit is identified, it may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2005). In most instances when a new geologic unit such as a formation is described and named in the scientific literature, a specific and well-exposed section of the unit is designated as the type section or type locality (see Definitions). The type section is an important reference section for a named geologic unit which presents a relatively complete and representative profile. The type or reference section is important both historically and scientifically, and should be protected and conserved for researchers to study and evaluate in the future. Therefore, this inventory of geologic type sections in NPS areas is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The documentation of all geologic type sections throughout the 423 units of the NPS is an ambitious undertaking. The strategy for this project is to select a subset of parks to begin research for the occurrence of geologic type sections within particular parks. The focus adopted for completing the baseline inventories throughout the NPS was centered on the 32 inventory and monitoring networks (I&M) established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (geology, hydrology, climate), biological resources (flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network level activities (inventory, monitoring, research, data management). Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The network approach is also being applied to the inventory for the geologic type sections in the NPS. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory and Monitoring Network (GRYN) as the pilot network for initiating this project. Through the research undertaken to identify the geologic type sections within the parks of the GRYN methodologies for data mining and reporting on these resources were established. Methodologies and reporting adopted for the GRYN have been used in the development of this type section inventory for the Klamath Inventory & Monitoring Network. The goal of this project is to consolidate information pertaining to geologic type sections which occur within NPS-administered areas, in order that this information is available throughout the NPS to inform park managers...
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Henderson, Tim, Vincent Santucciq, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: San Francisco Bay Area Inventory & Monitoring Network. National Park Service, May 2022. http://dx.doi.org/10.36967/nrr-2293533.
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A fundamental responsibility of the National Park Service (NPS) is to ensure that the resources of the National Park System are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities that may threaten or influence their stability and preservation. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) that form a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies (rock types), bedding properties, thickness, geographic distribution, and other factors. Mappable geologic units may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2021). In most instances when a new geologic unit such as a formation is described and named in the scientific literature, a specific and well-exposed section or exposure area of the unit is designated as the stratotype (see “Definitions” below). The type section is an important reference exposure for a named geologic unit that presents a relatively complete and representative example for this unit. Geologic stratotypes are important both historically and scientifically, and should be available for other researchers to evaluate in the future. The inventory of all geologic stratotypes throughout the 423 units of the NPS is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The focus adopted for completing the baseline inventories throughout the NPS is centered on the 32 inventory and monitoring networks (I&M) established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (geology, hydrology, climate), biological resources (flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network-level activities (inventory, monitoring, research, data management). Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory & Monitoring Network (GRYN) as the pilot network for initiating this project (Henderson et al. 2020). Through the research undertaken to identify the geologic stratotypes within the parks of the GRYN methodologies for data mining and reporting on these resources were established. Methodologies and reporting adopted for the GRYN have been used in the development of this report for the San Francisco Bay Area Inventory & Monitoring Network (SFAN). The goal of this project is to consolidate information pertaining to geologic type sections that occur within NPS-administered areas, in order that this information is available throughout the NPS to inform park managers and to promote the preservation and protection of these important geologic landmarks and geologic heritage resources. The review of stratotype occurrences for the SFAN shows there are currently no designated stratotypes for Fort Point National Historic Site (FOPO) and Muir Woods National Monument (MUWO)...
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Henderson, Tim, Mincent Santucci, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: Chihuahuan Desert Inventory & Monitoring Network. National Park Service, April 2021. http://dx.doi.org/10.36967/nrr-2285306.
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A fundamental responsibility of the National Park Service is to ensure that park resources are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities which may threaten or influence their stability. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) which represent a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies, bedding properties, thickness, geographic distribution, and other factors. If a new mappable geologic unit is identified, it may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2005). In most instances when a new geologic unit such as a formation is described and named in the scientific literature, a specific and well-exposed section of the unit is designated as the type section or type locality (see Definitions). The type section is an important reference section for a named geologic unit which presents a relatively complete and representative profile for this unit. The type or reference section is important both historically and scientifically, and should be recorded such that other researchers may evaluate it in the future. Therefore, this inventory of geologic type sections in NPS areas is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The documentation of all geologic type sections throughout the 423 units of the NPS is an ambitious undertaking. The strategy for this project is to select a subset of parks to begin research for the occurrence of geologic type sections within particular parks. The focus adopted for completing the baseline inventories throughout the NPS was centered on the 32 inventory and monitoring networks (I&M) established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (geology, hydrology, climate), biological resources (flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network level activities (inventory, monitoring, research, data management). Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The network approach is also being applied to the inventory for the geologic type sections in the NPS. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory and Monitoring Network (GRYN) as the pilot network for initiating this project. Through the research undertaken to identify the geologic type sections within the parks of the GRYN, methodologies for data mining and reporting on these resources was established. Methodologies and reporting adopted for the GRYN have been used in the development of this type section inventory for the Chihuahuan Desert Inventory & Monitoring Network. The goal of this project is to consolidate information pertaining to geologic type sections which occur within NPS-administered areas, in order that this information is available throughout the NPS...
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Henderson, Tim, Vincent Santucci, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: Mojave Desert Inventory & Monitoring Network. National Park Service, December 2021. http://dx.doi.org/10.36967/nrr-2289952.
Full textAbstract:
A fundamental responsibility of the National Park Service (NPS) is to ensure that park resources are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities that may threaten or influence their stability and preservation. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) that represent a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies, bedding properties, thickness, geographic distribution, and other factors. Mappable geologic units may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2005). In most instances when a new geologic unit such as a formation is described and named in the scientific literature, a specific and well-exposed section or exposure area of the unit is designated as the type section or other category of stratotype (see “Definitions” below). The type section is an important reference exposure for a named geologic unit which presents a relatively complete and representative example for this unit. Geologic stratotypes are important both historically and scientifically, and should be available for other researchers to evaluate in the future.. The inventory of all geologic stratotypes throughout the 423 units of the NPS is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The focus adopted for completing the baseline inventories throughout the NPS was centered on the 32 inventory and monitoring networks (I&M) established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (e.g., geology, hydrology, climate), biological resources (e.g., flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network-level activities such as inventory, monitoring, research, and data management. Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory & Monitoring Network (GRYN) as the pilot network for initiating this project. Through the research undertaken to identify the geologic stratotypes within the parks of the GRYN methodologies for data mining and reporting on these resources were established. Methodologies and reporting adopted for the GRYN have been used in the development of this report for the Mojave Desert Inventory & Monitoring Network (MOJN). The goal of this project is to consolidate information pertaining to geologic type sections that occur within NPS-administered areas, in order that this information is available throughout the NPS to inform park managers and to promote the preservation and protection of these important geologic landmarks and geologic heritage resources. The review of stratotype occurrences for the MOJN shows there are currently no designated stratotypes for Joshua Tree National Park (JOTR) or Manzanar National Historic Site (MANZ); Death Valley...
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Henderson, Tim, Vincent Santucci, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: Central Alaska Inventory & Monitoring Network. National Park Service, May 2022. http://dx.doi.org/10.36967/nrr-2293381.
Full textAbstract:
A fundamental responsibility of the National Park Service (NPS) is to ensure that park resources are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities which may threaten or influence their stability and preservation. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) that form a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies (rock types), bedding properties, thickness, geographic distribution, and other factors. Mappable geologic units may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2021). In most instances when a new geologic unit such as a formation is described and named in the scientific literature, a specific and well-exposed section or exposure area of the unit is designated as the stratotype (see “Definitions” below). The type section is an important reference exposure for a named geologic unit that presents a relatively complete and representative example for this unit. Geologic stratotypes are important both historically and scientifically, and should be available for other researchers to evaluate in the future. The inventory of all geologic stratotypes throughout the 423 units of the NPS is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The focus adopted for completing the baseline inventories throughout the NPS is centered on the 32 inventory and monitoring networks (I&M) established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (geology, hydrology, climate), biological resources (flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network level activities (inventory, monitoring, research, data management). Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory and Monitoring Network (GRYN) as the pilot network for initiating this project (Henderson et al. 2020). Through the research undertaken to identify the geologic stratotypes within the parks of the GRYN methodologies for data mining and reporting on these resources were established. Methodologies and reporting adopted for the GRYN have been used in the development of this report for the Arctic Inventory & Monitoring Network (ARCN). The goal of this project is to consolidate information pertaining to geologic type sections that occur within NPS-administered areas, in order that this information is available throughout the NPS to inform park managers and to promote the preservation and protection of these important geologic landmarks and geologic heritage resources. The review of stratotype occurrences for the ARCN shows there are currently no designated stratotypes for Cape Krusenstern National Monument (CAKR) and Kobuk Valley National Park (KOVA)...
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Henderson, Tim, Vincent Santucci, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: Northern Colorado Plateau Inventory & Monitoring Network. National Park Service, April 2021. http://dx.doi.org/10.36967/nrr-2285337.
Full textAbstract:
A fundamental responsibility of the National Park Service (NPS) is to ensure that park resources are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities which may threaten or influence their stability. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) which represent a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies, bedding properties, thickness, geographic distribution, and other factors. If a new mappable geologic unit is identified, it may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2005). In most instances when a new geologic unit such as a formation is described and named in the scientific literature, a specific and well-exposed section of the unit is designated as the type section or type locality (see Definitions). The type section is an important reference section for a named geologic unit which presents a relatively complete and representative profile. The type or reference section is important both historically and scientifically, and should be available for other researchers to evaluate in the future. Therefore, this inventory of geologic type sections in NPS areas is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The documentation of all geologic type sections throughout the 423 units of the NPS is an ambitious undertaking. The strategy for this project is to select a subset of parks to begin research for the occurrence of geologic type sections within particular parks. The focus adopted for completing the baseline inventories throughout the NPS was centered on the 32 inventory and monitoring networks (I&M) established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (geology, hydrology, climate), biological resources (flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network level activities (inventory, monitoring, research, data management). Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The network approach is also being applied to the inventory for the geologic type sections in the NPS. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory and Monitoring Network (GRYN) as the pilot network for initiating this project. Through the research undertaken to identify the geologic type sections within the parks of the GRYN methodologies for data mining and reporting on these resources was established. Methodologies and reporting adopted for the GRYN have been used in the development of this type section inventory for the Northern Colorado Plateau Inventory & Monitoring Network. The goal of this project is to consolidate information pertaining to geologic type sections which occur within NPS-administered areas, in order that this information is available throughout the NPS...
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Henderson, Tim, Vincet Santucci, Tim Connors, and Justin Tweet. National Park Service geologic type section inventory: North Coast and Cascades Inventory & Monitoring Network. National Park Service, March 2022. http://dx.doi.org/10.36967/nrr-2293013.
Full textAbstract:
A fundamental responsibility of the National Park Service (NPS) is to ensure that park resources are preserved, protected, and managed in consideration of the resources themselves and for the benefit and enjoyment by the public. Through the inventory, monitoring, and study of park resources, we gain a greater understanding of the scope, significance, distribution, and management issues associated with these resources and their use. This baseline of natural resource information is available to inform park managers, scientists, stakeholders, and the public about the conditions of these resources and the factors or activities which may threaten or influence their stability and preservation. There are several different categories of geologic or stratigraphic units (supergroup, group, formation, member, bed) that form a hierarchical system of classification. The mapping of stratigraphic units involves the evaluation of lithologies (rock types), bedding properties, thickness, geographic distribution, and other factors. Mappable geologic units may be described and named through a rigorously defined process that is standardized and codified by the professional geologic community (North American Commission on Stratigraphic Nomenclature 2021). In most instances, when a new geologic unit (such as a formation) is described and named in the scientific literature, a specific and well-exposed section or exposure area of the unit is designated as the stratotype (see “Definitions” below). The type section is an important reference exposure for a named geologic unit that presents a relatively complete and representative example for this unit. Geologic stratotypes are important both historically and scientifically, and should be available for other researchers to evaluate in the future. The inventory of all geologic stratotypes throughout the 423 units of the NPS is an important effort in documenting these locations in order that NPS staff recognize and protect these areas for future studies. The focus adopted for completing the baseline inventories throughout the NPS was centered on the 32 inventory and monitoring (I&M) networks established during the late 1990s. The I&M networks are clusters of parks within a defined geographic area based on the ecoregions of North America (Fenneman 1946; Bailey 1976; Omernik 1987). These networks share similar physical resources (geology, hydrology, climate), biological resources (flora, fauna), and ecological characteristics. Specialists familiar with the resources and ecological parameters of the network, and associated parks, work with park staff to support network-level activities (inventory, monitoring, research, and data management). Adopting a network-based approach to inventories worked well when the NPS undertook paleontological resource inventories for the 32 I&M networks. The planning team from the NPS Geologic Resources Division who proposed and designed this inventory selected the Greater Yellowstone Inventory and Monitoring Network (GRYN) as the pilot network for initiating this project. Through the research undertaken to identify the geologic stratotypes within the parks of the GRYN methodologies for data mining and reporting on these resources were established. Methodologies and reporting adopted for the GRYN have been used in the development of this report for the North Coast and Cascades Inventory & Monitoring Network (NCCN). The goal of this project is to consolidate information pertaining to geologic type sections that occur within NPS-administered areas, in order that this information is available throughout the NPS to inform park managers and to promote the preservation and protection of these important geologic landmarks and geologic heritage resources. The review of stratotype occurrences for the NCCN shows there are currently no designated stratotypes for Fort Vancouver National Historic Site (FOVA), Lewis and Clark National Historical Park (LEWI), or San Juan...
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Occhiali, Giovanni, Doris Akol, and Philip M. Kargbo. ICT and Tax Administration in Sub-Saharan Africa: Adopting ITAS in Uganda and Sierra Leone. Institute of Development Studies, October 2022. http://dx.doi.org/10.19088/ictd.2022.014.
Full textAbstract:
The adoption of information and communication technologies (ICTs) in the public sector, including for tax administration, has been hailed as potentially transformational over the last few decades. Its impact has been less far-reaching than imagined. A literature examining the determinants of – and obstacles to – ICT adoption arose as a result, almost exclusively focusing on the experience of high-income countries. However, understanding the experience of adoption in low-income countries is equally important, especially given the potential role that ICTs can play in tackling various development issues, including increasing mobilisation of domestic revenue. To help fill this gap, we present two in-depth case studies of the process of adopting an integrated tax administration system (ITAS) in Uganda and Sierra Leone, based on a series of semi-structured interviews with members of the respective revenue authorities and ministries of finance. Our analysis shows that many of the factors that facilitate and impede the adoption process are the same as those identified in high-income countries. However, we also identify some factors that are more likely to be relevant for low-income countries. These include the impact of the timeline for disbursing donor funding, the processes donors require to be used for procurement, and the quality of legacy data to be migrated into the new system. The need to embark on change management and re-engineering business processes was also recognised more fully than might have been expected in countries with relatively little prior experience in e-government services.