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1
Browning, H. Frances, Rachel E. Laxer, and Ian Janssen. "Food and Eating Environments: In Canadian Schools." Canadian Journal of Dietetic Practice and Research 74, no. 4 (December 2013): 160–66. http://dx.doi.org/10.3148/74.4.2013.160.
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Purpose: This national study was conducted to examine healthy eating programs, healthy eating education, and the food retail environments of schools. Methods: A total of 436 Canadian schools were studied. Administrators completed a questionnaire designed to assess school healthy eating programs, healthy eating education, and food retail environment. The number of chain fast food restaurants, chain cafés/coffee shops, and convenience stores within 1 km of schools was measured using geographic information systems food retailer measures from DMTI Spatial Inc. and the Yellow Pages. Results: During the preceding year, 67% of schools had initiated healthy eating lunch programs while 18% had junk food-free days. The majority of schools offered cooking classes (59%) and healthy eating media literacy education (67%), while a minority offered gardening activities (15%) and field trips to farmers’ markets (27%) and grocery stores (36%). Fifty-three percent had a school cafeteria, and most had a school tuck shop (75%) and pop/juice vending machines (76%). Fifty percent had a chain fast food restaurant, 33% had a chain café/coffee shop, and 41% had a convenience store within 1 km. Conclusions: An important aspect of addressing childhood obesity will be improving the food environments of schools and their surrounding neighbourhoods, and providing healthy eating education for all students.
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Retief, Miriam-Miri, Bertha Jacobs, and Ann-Marie Fiore. "Factors Influencing Young Consumers’ Impulse Intentions Toward Visiting Pop-Up Stores in South Africa." Journal of Marketing and Consumer Behaviour in Emerging Markets 2022, no. 2(15) (December 21, 2022): 53–68. http://dx.doi.org/10.7172/2449-6634.jmcbem.2022.2.4.
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Consumers are constantly seeking out new and memorable experiences. This study empirically examines how external factors, such as the characteristics of innovation (relative advantage, trialability, observability, low complexity, compatibility) and exterior store design, and internal factors (positive mood, hedonic motivations, consumer innovativeness) aff ect young consumers’ impulse intention toward visiting pop-up stores in the South African context. Survey data was collected from a convenient sample of 461 students from two universities in South Africa via a self-administered questionnaire. Multiple regression analysis revealed that (a) external factors related to the characteristics of innovation (i.e., compatibility and low complexity), (b) exterior store design, and (c) the internal factor, consumer innovativeness, had a signifi cant influence on consumers’ impulse intentions to visit pop-up shops. The study examined pop-up retail through the lens of impulse behaviour in an emerging market. The study contributes to the understanding of factors influencing the success of pop-up stores in emerging markets. In particular, the understanding of the factors that lead to impulse intentions towards pop-up retail, which has been overlooked in research.
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Purba, Tiurniari. "ANALISIS MOM AND POP STORE DI KOTA BATAM HINGGA TAHUN 2018." JURNAL AKUNTANSI BARELANG 3, no. 2 (June 24, 2019): 95. http://dx.doi.org/10.33884/jab.v3i2.1225.
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Non-minimarket traders and convenience stores are getting weaker along with the presence of modern retailers. Non-minimarket traders are also called traders at mom and pop or mom and pop stores. This case happened not only in other cities or other countries, but also in Batam. The presence of modern retailers, especially retail Indomaret and Alfamart retail in Batam, gave a lot of changes to the mom and pop store. This article aims specifically of analyzing the situation faced by mom and pop stores in Batam after the presence of modern retailers, especially Indomaret and Alfamart. And to what extent does the influence of the presence of Indomaret and Alfamart affect shops and stalls in Batam City? The research methodology used to analyze is a type of qualitative research with a case study approach to the type of situation analysis. The type of case study of this study is trying to analyze the situation of a particular event or event. External situation analysis is a systematic review of the background of problems that are outside the organization. Types of external situation analysis include secondary data (literature studies), surveys, observations, and content analysis. From the results of the analysis it was found that the presence of modern retailers until 2018 cannot be rejected and resisted by those who have a direct interest because access through the government of a wide open city. As a result, hundreds of modern retailers, especially Indomaret retail and Alfamart retail, have been established in Batam city. The mom and pop store has been eliminated, ranging from four to five mom and pop stores that broke up and closed in every housing complex. The hope for the mom and pop store owners that still persists up to now is the government's interference with the quota limit on the number of modern retailers. Also the involvement of the government both financially and ideas to foster the community about healthy ways to compete in the market.
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Poldner, Kim, Anja Overdiek, and Agnes Evangelista. "Fashion-as-a-Service: Circular Business Model Innovation in Retail." Sustainability 14, no. 20 (October 15, 2022): 13273. http://dx.doi.org/10.3390/su142013273.
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This article seeks to contribute to the literature on circular business model innovation in fashion retail. Our research question is which ‘model’ or combination of models—would be ideal as a business case crafting multiple value creation in small fashion retail. We focus on a qualitative, single in-depth case study—pop-up store KLEER—that we operated for a duration of three months in the Autumn of 2020. The shop served as a ‘testlab’ for action research to experiment with different business models around buying, swapping, and borrowing second-hand clothing. Adopting the Business Model Template (BMT) as a conceptual lens, we undertook a sensory ethnography which led to disclose three key strategies for circular business model innovation in fashion retail: Fashion-as-a-Service (F-a-a-S) instead of Product-as-a-Service (P-a-a-S) (1), Place-based value proposition (2) and Community as co-creator (3). Drawing on these findings, we reflect on ethnography in the context of a real pop-up store as methodological approach for business model experimentation. As a practical implication, we propose a tailor-made BMT for sustainable SME fashion retailers.
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Carbone, Charlotte. "Trans* inclusivity in fashion retail: Disrupting the gender binary with queer perspectives." Clothing Cultures 7, no. 1 (March 1, 2021): 23–34. http://dx.doi.org/10.1386/cc_00025_1.
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This study is about gender-inclusive fashion retail, with a focus on trans* inclusivity. It is based on primary and secondary research of trans* issues in fashion. This research resulted in an inclusive pop-up shop that eliminated the reinforcement of the gender binary present in conventional fashion retail. Primary research consisted of semi-structured shop-and-talk interviews with end users and industry experts. All end-user interviews were conducted in Toronto in a minimum of two different fashion retail stores, such as one department store and one gendered store. The expert interviews were conducted in a context that matched the individual, such a designer’s home studio. Secondary research used a blended framework of queer, intersectional and post-capitalist theories to analyse trans* discrimination, unisex fashion and transness in popular culture. Key themes derived from these areas were cultural variance of gender expression, lack of accurate trans* representation and superficial queer initiatives. Fashion is based on the socially constructed gender binary, which excludes trans* people and cisgender (cis) people who are gender non-conforming in dress. The heteronormative and cis-normative beauty standards of fashion shame those who do not follow them. The current trans* representation in fashion is minimal and problematic. Real trans* people and narratives are not broadcasted by mainstream media; however, tokenized trans* celebrities and cis people acting as trans* mouthpieces are. This research questions how services and environments of fashion retail can be redesigned to be gender inclusive, by normalizing disruptive gender expression and increasing trans* visibility. This research is important because of the empowerment, validation and safety that queer and trans* people deserve when in public spaces.
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Irawan, Michael Danny. "Design Of Monitoring Information System Stock Items At Partner Stores In Web-Based Semarang." Journal of Business and Technology 2, no. 2 (August 10, 2022): 57–63. http://dx.doi.org/10.24167/jbt.v2i2.4394.
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Toko Mitra is a grocery or retail store that is engaged to meet daily needs. Monitoring stock and transaction financial reports at Partner Stores in Semarang often experience problems. This is because the shop owner still uses a manual system, so that the recording of incoming and outgoing goods still does not match the last stock. Therefore, I want to provide a solution to Partner Shop owners by creating a web-based stock monitoring program. In building a stock monitoring system, I use programming languages PHP and JavaScript, MySQL as a database, and the CodeIgniter framework. The existence of a web-based stock monitoring system at Partner Stores is expected to help monitor activities that occur in the store to make it faster and more efficient.
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Fajar Noviandri, Fauziyah, Alexius Ulan Bani, and Joseph. "Rancang Bangun Aplikasi Point Of Sale Berbasis Web Studi Kasus Pada Toko Toys Amanah." Jurnal Jaring SainTek 4, no. 2 (October 31, 2022): 59–68. http://dx.doi.org/10.31599/jaringsaintek.v4i2.1039.
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The development of information technology is growing so fast which has resulted in the emergence of increasingly fierce business competition. The application of information technology in the retail business can certainly help in simplifying and accelerating business processes. Toys Amanah is a family shop located on Jl. Kemandoran Pekayon RT 04/RW 023 Pekayon Jaya Village, South Bekasi District, Bekasi City, West Java Province. This shop sells a variety of toys and office stationery supplies. In its business process, this store still carries out sales transaction activities manually using receipts and notebooks for recording sales data and collecting data on goods. Therefore, in the transaction process, errors often occur in calculating the amount of money that must be paid by customers and it takes a lot of time to record reports and frequent inventory data errors that result in discrepancies between the inventory data and the physical goods. The next problem is that the store wants to give discounts to customers who often come in order to increase customer loyalty, but there is no system that can record loyal customers. In defining requirements and analyzing and designing systems for companies, data collection methods are needed by means of literature study, observation, interviews, design, implementation, and testing. For the analysis method and the concept of this information system, the unified modeling language (UML) model is used. The results of this study will be the construction of a web-based point of sale information system which is expected to be able to deal with the problems that exist in the store. This information system is made using the PHP programming language, MySQL database. With this point of sale information system, it can handle complaints experienced by the store in the process of the system running. Such as an error in the sales transaction process and data collection of goods and the length of time required to process sales reports.
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Yuqi, Deng. "Exploration on the Transformation of Retail Finance Marketing from “Sitting Business” to “Traveling Business” in Commercial Banks —Take the “Pop-up Shop” Model of C Bank Pedestrian Street as an Example." Journal of Economics and Technology Research 5, no. 2 (March 30, 2024): p1. http://dx.doi.org/10.22158/jetr.v5n2p1.
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“Sitting business” and “traveling business” are two commonly used modes in marketing practice. “Sitting business” refers to waiting for customers to come to the door, is a kind of signboard and business name to attract customers of the marketing model, such as the commercial street store model, its business characteristics and competitiveness are mainly reflected in the attractiveness of products and the quality of service in the hall. “Merchant” refers to proactive marketing customers, and now refers more to product promotion and branding based on planning and packaging, as well as marketing personnel to communicate and interact with customers outside the business premises to expand product influence and market share. It is generally believed that sitting merchants are a conventional, traditional and inefficient marketing model compared to merchants. In the operation of modern enterprises, due to the increasingly fierce market competition, the transformation from “sitting business” to “traveling business” has become the consensus of business managers, and the awareness and ability of business are gradually becoming the core competitiveness of modern enterprise marketing.The operation mode of traditional bank branches is more of a passive waiting for customers to come to the door and accept the business needs of customers, reflecting the concept of “sitting in business”. With the sudden rise of Internet finance, which has had a huge impact on traditional banking business, the banking industry has realized that there may be a “last mile” shortcoming in physical outlets in financial services, and narrowing the distance between bank outlets and customers is more about “going out”, such as developing community banks, carrying out door-to-door marketing, expanding business districts, etc., mining customer needs outside bank outlets, building “scenario-based” finance, and constantly trying to change the business model from “sitting business” to “ traveling business”.
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Yenita Aryana and Mustofa Andhy. "Sistem Informasi Manajemen Persediaan Obat Dengan Metode Fefo Dan Teknologi Barcode Pada Apotek Saras Mranggen." Jurnal Manajemen Informatika & Teknologi 2, no. 1 (May 10, 2022): 31–40. http://dx.doi.org/10.51903/mifortekh.v2i1.14.
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Merchandise inventory is the most important asset in the continuity of a trading business or shop. Toko Kudus Jaya is a retail trading business that sells hundreds of types of nuts and bolts of various types and sizes. The problem is that this store still uses manual recording in recording its merchandise inventory. This is considered vulnerable to various kinds of recording errors such as excess or shortage of inventory and is also considered less effective because it takes a lot of time in the recording process. The next problem is the procedure for ordering goods which only relies on sales estimates and is only carried out when the inventory has been exhausted without taking into account other costs at the time the order is placed. To solve these problems, the authors use Research And Development (R&D) as a product research and development method and the EOQ (Economic Order Quantity) method which is used to calculate the optimal number of orders by taking into account storage costs and ordering costs. The author designed a prototype web-based merchandise inventory management information system with the EOQ method, the PHP programming language, MySQL as the database and the bootstrap framework as the user interface. The application of web-based technology with the EOQ method is expected to help stores in their work activities so that they get data that is integrated in one database and can determine the number of orders so as to save costs incurred when placing an order.
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Jones, Peter, Daphne Comfort, and David Hillier. "A commentary on pop up shops in the UK." Property Management 35, no. 5 (October 16, 2017): 545–53. http://dx.doi.org/10.1108/pm-10-2016-0055.
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Purpose The purpose of this paper is to outline the origins and nature of the pop up retail phenomenon, examine the development and characteristics of pop up shops within the UK and offer some reflections on the impact of pop up shops within the UK’s town and city centres and on the role of pop up shops within the wider retail economy. Design/methodology/approach The paper begins with a brief review of the pop up retail phenomenon and this is followed by an examination of the development and characteristics of pop up shops in the UK. The information on which the paper is based is drawn from the corporate websites of pop up shop operators and property management companies and agencies. Findings The paper reveals that pop up shops have been developed in a variety of formats and locations within the UK and a number of factors driving pop up shop development are identified including high retail vacancy rates in shopping centres, relaxations in planning regulations, the opportunity for retailers and entrepreneurs to market test products and brands and changes in customer behaviour and consumer culture. Looking to the future pop up shops may make but a small physical contribution to increasing the number of retail units on the High Street but by enhancing the experiential environment for consumers, they may make an important contribution to the quality of shopping. Originality/value The paper provides an accessible review of the origins, development and possible impact of pop up shops within the UK and as such will interest property professionals, academics and students interested in changes in the retail environment.
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Picot-Coupey, Karine, Jean-Laurent Viviani, and Paul Amadieu. "Determinants of retail store network expansion via shop-in-shops." International Journal of Retail & Distribution Management 46, no. 10 (October 8, 2018): 915–43. http://dx.doi.org/10.1108/ijrdm-08-2016-0139.
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PurposeWhy do some retail networks operate shop-in-shops along with stand-alone units while others do not? Drawing on a resource-based and intellectual capital (IC) perspective as a broad theoretical lens, the purpose of this paper is to focus on retailer-run shop-in-shops and examine the determinants of their adoption.Design/methodology/approachTo gain a comprehensive understanding of shop-in-shop adoption by retail branded networks, a research design mixing a quantitative study (n= 170) and a qualitative study (n= 19) was adopted to test nine hypotheses regarding these determinants of the adoption of retailer-run shop-in-shops and explore in greater depth the processes whereby they actually occur.FindingsThe main findings show that intangible resources are major determinants of the choice to operate shop-in-shops while tangible resources are minor determinants. The more robust results of the analysis lie in the positive effect of own-label merchandise range, premium pricing strategy, positioning based on symbols, retail concept fast renewal and high sector specialisation on the choice to operate a shop-in-shop. The effect of financial constraints on the decision to expand via shop-in-shops is limited.Research limitations/implicationsThe authors emphasise the importance of marketing-related and company-related characteristics in differentiating the likelihood of retail networks to expand via shop-in-shops. These results lend support to the relevance of a resource-based and IC perspective in explaining the propensity of retailers to develop via shop-in-shops.Practical implicationsThe decision to operate shop-in-shops should depend on the extent to which intangible resources – the most important being retail positioning grounded in symbols, an own-label merchandise range, and a high retail branded network reputation – can be valued and enhanced. Expanding a retail network via shop-in-shops does not appear to be a financially constrained expansion strategy: it must be considered as a relevant first best strategy when an independent and young retail company has intangible resources to value but limited tangible resources.Originality/valueThe study contributes to channel management and retailing research in four ways. First, it precisely delineates the specific characteristics of shop-in-shops. Second, it provides theoretical explanations – based on a resource and IC perspective – of determinants that influence the choice of shop-in-shops. Third, it empirically tests the influence of marketing-related and company-related characteristics when adopting shop-in-shops. Fourth, it provides insights into how adopting shop-in-shops. To the authors’ knowledge, the research is on the first to analyse theoretically and test the determinants for the choice of retailer-run shop-in-shops.
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Picot-Coupey, Karine. "The pop-up store as a foreign operation mode (FOM) for retailers." International Journal of Retail & Distribution Management 42, no. 7 (July 8, 2014): 643–70. http://dx.doi.org/10.1108/ijrdm-01-2013-0032.
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Purpose – The purpose of this paper is first, to describe the characteristics of a pop-up store in an international context, second, to investigate the motivating factors for its choice and third, to analyze its role in the retail internationalization process. Design/methodology/approach – A multiple-case study was adopted. Research was carried out using secondary data sources, social media observation and semi-structured interviews with senior managers in charge of the international development and management of pop-up stores. A conceptualizing content analysis was conducted both manually and with NVivo software. Findings – The main results cover the following aspects of an international pop-up store and highlight the differences between this choice of FOM and other store formats: key characteristics: location, design and atmosphere, merchandise mix, and store events are very creative in order to attract foreign consumer attention; choice motivations: three motivations were found, which were first, to test and adapt the concept with foreign consumers possibly unfamiliar with such a store concept, second, to raise and sustain the international profile of a retail brand, and third, to develop relationship networks with stakeholders in foreign markets; role in the retail internationalization process: a dynamic approach is adopted as role varies from mode switch at the entry stage to mode combination at the further expansion stage. Research limitations/implications – The results of this research suggest avenues for future research, particularly in relation to how the concept of the international pop-up store will evolve over time. Practical implications – This research provides guidelines for international retail managers wishing to choose a pop-up store as a foreign operation mode (FOM). Originality/value – This research provides a new insight into the characteristics, choice motivations and management of a pop-up store in an international context.
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Rivaldy, M. Labib, and Bayu Dian Sua Pratama. "Value Chain Analysis in Retail Shop Case Study: “Dizzle Otx Game Shop”." International Journal of Social Health 2, no. 4 (April 27, 2023): 198–202. http://dx.doi.org/10.58860/ijsh.v2i4.40.
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Value chains are often used to assess and find suitable techniques to increase competitive advantage. This research uses Value Chain with the aim of analyzing the retail store industry. Retailer becomes the end of distribution activities from producers to End Customers. The object of research used is Game Store and Hobby, this retailer is in the city of Surabaya, Indonesia. Method using descriptive analytic method using primary data from observations and interviews with business owners. From the analysis conducted aims to create one stop shopping that can increase competitive advantage by increasing product variations and staying up to date with market interest in game discs and game consoles as well as various equipment related to the game world both merchandise and accessories. That way customers can easily find the desired product easily in one store. This will increase the interest of a community in the area to do one stop shopping at this store. Increase distributor network to get cheaper prices and improve store appearance, use of technology, and customer service.
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Pradhana, Muhammad Farid Fathul Huda, R. Dimas Adityo, and Mas Nurul Hamidah. "The Nearest Route Search for A Shoe Retail Shop Using Android-Based Dijkstra Method." JEECS (Journal of Electrical Engineering and Computer Sciences) 4, no. 1 (June 28, 2019): 625–32. http://dx.doi.org/10.54732/jeecs.v4i1.123.
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Shoe retail store is a company engaged in the sale of shoes that are developing. Until now, shoe retail stores still rely on physical stores in their business. Because it is engaged in sales, the shoe retail store requires an information system for finding a route to the store that can facilitate prospective buyers to find the location of the shoe retail store. With the shop route search information system, it can facilitate prospective buyers who do not yet know the location of the shoe retail store to find where the store is located. From the writer's observation, there are several shoe retail shops that are not indexed on Google Maps. Therefore, the author raises the title of the final project entitled "Information System for Route Search Towing the Nearest Shoe Retail Shop Using the Android-Based Dijkstra Method", to facilitate prospective buyers in the PT Stars International shoe store in finding the location of the shoe retail store. has been made, this application can run on smart phones running Android with versions starting from version 4.0.3. and the functions of this application can also run well. for the difference in distance calculation by the system using the dijkstra calculation and google maps distance calculation, a difference of 9,196% is obtained from an average of 25 random sample calculations.
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Atussolihah, Badi, and Putu Ratna Juwita Sari. "Why do millennials still shop at department stores?" Review of Management, Accounting, and Business Studies 4, no. 2 (December 31, 2023): 103–13. http://dx.doi.org/10.38043/revenue.v1i1.2671.
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This study investigated the factors influencing purchasing decisions among millennials in the retail environment, with a focus on recent fashion, sales promotion, and store ambiance. Utilizing a quantitative research approach, data was collected from millennials residing in Denpasar City, Bali, through questionnaire distribution. Factor analysis was employed to analyze the data, revealing four key factors: recent fashion, sales promotion, exterior store ambiance, and interior store ambiance. The results indicated that while recent fashion trends may have had a minor negative impact on purchasing decisions, sales promotions played a significant role in driving consumer interest. Moreover, both exterior and interior store ambiance exerted a substantial influence on purchasing decisions, emphasizing the importance of creating visually appealing and welcoming retail environments. These findings underscored the need for retailers to adopt a holistic approach to marketing and merchandising strategies, balancing trendy offerings with strategic promotions and enhancing store ambiance to optimize consumer engagement and drive sales. Overall, this study provided valuable insights for retailers seeking to understand and cater to the preferences of millennial consumers in the competitive retail landscape.
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Kamble, Ashish, Maaj Bairagdar, Vaibhav Jadhav, and D. A. Bhosale. "Online Grocery Shop." International Journal for Research in Applied Science and Engineering Technology 10, no. 5 (May 31, 2022): 695–98. http://dx.doi.org/10.22214/ijraset.2022.41919.
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Abstract: Online shopping has been known as a rapidly growing business, and although online grocery shopping has not followed these same growth patterns in the past, it is now being recognized for its potential. As such, the focus of previous online shopping research has seldom encompassed this specific retail market, with the existing studies focusing essentially on consumers’ motivations and attitudes, rather than how consumers actually shop for groceries online. Therefore, this dissertation has the objective of uncovering some of the details of consumer decision making processes for this specific online retail market, details which can help further both academic research and managerial knowledge. The general consumer decision making process is characterized by a pre-decisional, a decisional and a post-decisional phase. All of which were addressed in an exploratory fashion, through a mixed methods strategy which combined both quantitative and qualitative methods of data collection. One of the main results obtained through this study is the complementarity of retail channels - as it was found that online grocery shopping serves essentially for major shopping trips, being complemented with smaller trips to traditional stores. Keywords: Xampp Server- Version 8.0.11 size 671bytes, HTML, CSS, JavaScript, PHP- Version:-7.3.21, MySQL- Version:- 8.0.13, QR Code
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Rosado-Serrano, Alexander, and Antonio Navarro-García. "Alternative modes of entry and unexpected events in franchising." Journal of Global Business Insights 7, no. 2 (September 2022): 94–108. http://dx.doi.org/10.5038/2640-6489.7.2.1190.
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Store-in-store franchising or corner franchising is the application of a franchise format within another business, such as big box retailers, supermarkets, and gas stations; and pop-up stores are temporary store formats opened in shopping malls or other venues for a short period. Despite the regular application of these strategies by franchisers, the academic literature on store-in-store franchising and pop-up stores is relatively limited. There is a particular need after the COVID-19 outbreak to construct new lenses through which to explore how these modes of entry adapt to the new environment of business interruptions and border closures. Motivated by this research gap, this paper explores the implementation and application of store-in-store and pop-up franchising in the retail industry before COVID-19. The paper thereby consolidates the research into stores-in-stores and pop-up stores and provides a disaster studies-based research framework, a set of theoretical propositions, and some managerial implications.
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Kim, Youn-Kyung, Sejin Ha, and Soo-Hee Park. "Competitive analyses for men’s clothing retailers: segmentation and positioning." International Journal of Retail & Distribution Management 47, no. 12 (December 9, 2019): 1266–82. http://dx.doi.org/10.1108/ijrdm-08-2018-0172.
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Purpose The purpose of this paper is to identify men’s clothing market segments based on store types and generational cohorts and the retail attributes. Design/methodology/approach A total of 2,808 US male consumer data from Predictive Analytics survey were analyzed with correspondence analysis (CA) (to identify segments based on store types and generations), general linear model (GLM) (to determine what retail attributes were important to target each segment) and a Rasch tree model (to test items of each factor in their relative importance). Findings The CA produced three segments: Segment 1 (Gen Y male consumers who frequently shop at specialty stores), Segment 2 (Gen X males who frequently shop at discount stores and online stores) and Segment 3 (Baby Boomers and Seniors who frequently shop at department stores). GLM shows that fundamentals were important to all segments; experiential was most important to Segment 1, while promotion was most important to Segment 3. Rasch tree analysis provided specific information on retail attributes for each store type and each generation. Research limitations/implications Future research could employ both the importance and performance of retail attributes that are measured on a rating scale to understand consumers’ attitudes toward each retail format. Practical implications This study provided men’s clothing retailers with current insights into the male consumer segments based upon generational cohorts and store types from which they can better develop appropriate positioning strategies to satisfy the needs of each segment. Originality/value This study addressed the men’s clothing market, a growing but largely ignored market in the clothing industry and the retail literature.
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Hasan, Jamal. "E-commerce and its impact on retail stores in Slovakia." Studia Commercialia Bratislavensia 12, no. 41 (June 1, 2019): 16–23. http://dx.doi.org/10.2478/stcb-2019-0002.
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Abstract E-commerce is the purchase and sale of goods and services over the Internet. It assumed that despite the ever-expanding online transaction, the retail shops would not disappear. Various surveys have shown that customers still prefer to shop in stores and the number of purchases is increasing. Currently, they mainly use combinations of ecommerce and retail stores. Before the final purchase in the store, customers prefer to find out all the necessary information via the Internet. In the case of online shopping, customers prefer to look at the product in a retail shop and then purchase it via e-shop. In this paper, we decided to verify my hypothesis. The article aimed to determine the impact of e-commerce on retail stores.
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Pps, Jurnalpps, Hendrik Rizqiawan, and Dwi Prihantono. "ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN: PERBANDINGAN PADA MODERN RETAIL MINIMARKET DENGAN TOKO KELONTONG DI KOTA SURABAYA." Jurnal Manajerial Bisnis 3, no. 3 (April 20, 2020): 201–10. http://dx.doi.org/10.37504/jmb.v3i3.256.
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This research aims to explain the analysis of service quality to customer satisfaction, also to know there is a difference between service quality analysis to customer satisfaction, at modern retail minimarket and grocery store in city Surabaya. Respondents in this study as much as 100 people who are at least 16 years old, ever shop in modern retail minimarket and grocery store, and stay settled or while in the city of Surabaya. Based on the results of the analysis, it is known that there is a significant influence between quality of service to customer satisfaction in modern retail minimarket and grocery store in Surabaya city. And it is also known that there is a difference between service quality analysis on customer satisfaction in modern retail minimarket and grocery store based on different test, where both of these variables have GIS. (2-tailed) = 0.000 means below 0.05.Keywords: modern retail minimarket, grocery store, service qualiy, customer satisfaction
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Nertinger, Stefan, Klaus Frick, and Chalid E. El-Ashker. "How To Predict A Pop-Up Store – Developing A Data Based Framework For Digitizing The Location Choice Process And Prototyping At The Case Of St. Gallen (Ch)." Journal of Applied Business Research (JABR) 38, no. 2 (April 1, 2022): 29–42. http://dx.doi.org/10.19030/jabr.v38i2.10412.
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We target identifying the needs for the fulfillment of location factors of pop-up retailers being determined by their core motivations and retail sector affiliation. We undertake to do both, to qualify, and to quantify their needs to gain at end of the day a profound description of various pop-up retail patterns. Through the use of a mixed-methods approach containing qualitative research through conducting interviews and qualitative content analysis as well as quantitative fulfillment of location factors through data analysis of multiple location data sources like Open Street Map, we try to gain first indications towards a deeper understanding of pop-up location decisions as well as to validate our hypothesis of the existence of pop-up retail patterns. We were able to validate three retail patterns through our qualitative research. Furthermore, we saw differences reflecting the particular motivations of running the ephemeral retail project. Despite our small shown sample of quantitative data for St. Gallen, we figured out the first indications that store density is a suitable indicator to understand pop-up retailers’ locations’ decisions. Nevertheless, there is a need to continue research in both terms, more quantitative data like footfall and financial transactions (turnovers) as well as bigger, more representative samples. Within the undertaken literature review we saw a lack of research in gaining a deeper understanding of the nature of pop-up retail in terms of location needs and how location decisions are made. We present results that may deal as a foundation for upcoming research. Moreover, we contribute to the state of research in patterns of retail location choice through a data-driven approach, which presents reasonable insights into the field of location intelligence of temporary retail.
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Chen, Wei-Chen, and Ann Marie Fiore. "Factors affecting Taiwanese consumers’ responses toward pop-up retail." Asia Pacific Journal of Marketing and Logistics 29, no. 2 (April 10, 2017): 370–92. http://dx.doi.org/10.1108/apjml-01-2016-0013.
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Purpose The purpose of this paper is to examine the desired benefits affecting consumer’s attitude and attitude’s consequent influence on behavioral intentions toward pop-up retail, an experiential marketing practice emerging in Taiwan, and to explore the effect of individual differences (consumer innovativeness and materialism) on desired benefits and the moderating effect of cultural values (independent self/interdependent self-construal). Design/methodology/approach A survey containing modified scales, distributed to college students from various majors in ten Taiwanese universities, produced 902 useable responses. Structural equation modeling was employed to investigate the hypothesized relationships. Findings Hedonic benefits and a new utilitarian benefits variable (self-enhancement (SE)) influenced Taiwanese consumers’ attitude toward pop-up retail, and attitude affected patronage intentions. Consumer innovativeness and materialism affected desired benefits. Interdependent self-construal moderated the relationship between materialism and the perceived utilitarian benefit of SE. Research limitations/implications Respondents from one narrow, but appropriate, demographic group in one non-western society were examined. Comparison across demographic groups and non-western and western societies would reveal the prevalence of SE associated with pop-up retail acceptance. Practical implications Pop-up shop design that emphasizes hedonic experience and social status of consumers could lead to successful experiential marketing in Taiwan and perhaps other Chinese societies. Originality/value This appears to be the first empirical study in English examining consumer acceptance of pop-up retail in a non-western society. It verifies the importance of the perceived utilitarian benefit (self-enhancement), absent in previous pop-up retail studies, and the impact of individual differences and cultural values on Taiwanese consumer behavior.
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Prabowo, Hartiwi, and Viona Viona. "Mengukur Loyalitas Pelanggan Melalui Citra Toko dan Kepercayaan Pelanggan di Toko Retail." Binus Business Review 1, no. 2 (November 30, 2010): 416. http://dx.doi.org/10.21512/bbr.v1i2.1088.
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An automobile spare parts shop at first having its sales increased. But, in 2008 the store experienced a significant decline in sales, so that the purpose of this study was to determine how much influence store image and customer trust on customer loyalty. This type of research is associative descriptive research. Data collection is conducted using questionnaires using Likert scales to 100 shop. Technical analysis is conducted using several techniques, which are Test Validity, Test Reliability, Test Normality, and Path Analysis. Results show that customer loyalty is influenced by greater consumer confidence than the image of the store. Therefore, PT Sloka Kencana Abadi must continue to improve the image of his shop by looking for a more strategic location making it easier to attract new customers, set prices according to the quality of the product and prices set by the competitor, maintain the quality of the product in the sense that the product is durable and free from damage, providing many choice of products making it easier for consumers to find the required product, and maintain these.
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Mokoena, Bakae Aubrey, and Eugine Tafadzwa Maziriri. "A Regression Analysis of Generation Y Female Students' Perceptions on Social Risk, Buying Behaviour and Apparel Store Choice." Journal of Economics and Behavioral Studies 9, no. 1(J) (March 12, 2017): 157–65. http://dx.doi.org/10.22610/jebs.v9i1(j).1567.
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In the present post-modern era, Generation Y female students are faced with a discerning process of selecting the optimum apparel retail store to be loyal to and from which to buy clothing products. Therefore, the active store choice decision is conceptualized as the difficulty of determining someplace and when and where to shop. The main objective of the study was to examine the relationship between social risk, buying behavior and store choice within the apparel retail industry. The study is positioned within a post-positivism quantitative paradigm and adopts a cross-sectional survey approach collecting data from 400 conveniently selected university students. Scale purification was done through pre-testing and pilot testing. Through multiple regression analysis, the results show that social risk and buying behavior significantly influences retail store choice in an apparel retail setting. The findings indicated that there is a positive and significant association between perceived social risk, buying behavior and retail store choice. Based on the outcomes of the study, recommendations were suggested to retail managers to develop retailing strategies that charm the female Generation Y consumers. In addition, limitations and future research directions are referred to.
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Mokoena, Bakae Aubrey, and Eugine Tafadzwa Maziriri. "A Regression Analysis of Generation Y Female Students’ Perceptions on Social Risk, Buying Behaviour and Apparel Store Choice." Journal of Economics and Behavioral Studies 9, no. 1 (March 12, 2017): 157. http://dx.doi.org/10.22610/jebs.v9i1.1567.
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In the present post-modern era, Generation Y female students are faced with a discerning process of selecting the optimum apparel retail store to be loyal to and from which to buy clothing products. Therefore, the active store choice decision is conceptualized as the difficulty of determining someplace and when and where to shop. The main objective of the study was to examine the relationship between social risk, buying behavior and store choice within the apparel retail industry. The study is positioned within a post-positivism quantitative paradigm and adopts a cross-sectional survey approach collecting data from 400 conveniently selected university students. Scale purification was done through pre-testing and pilot testing. Through multiple regression analysis, the results show that social risk and buying behavior significantly influences retail store choice in an apparel retail setting. The findings indicated that there is a positive and significant association between perceived social risk, buying behavior and retail store choice. Based on the outcomes of the study, recommendations were suggested to retail managers to develop retailing strategies that charm the female Generation Y consumers. In addition, limitations and future research directions are referred to.
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Umam, Choirul, and Ilham Syamsuri. "PENGGUNAAN APLIKASI MARIS DAN SHOP&DRIVE SEBAGAI MEDIA KOMUNIKASI ANTARA KARYAWAN PT. ASTRA OTOPARTS Tbk DAN CUSTOMER DI ERA PANDEMI." Jurnal Broadcasting Communication 2, no. 2 (October 1, 2020): 35–46. http://dx.doi.org/10.53856/bcomm.v2i2.132.
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Penelitian ini bertujuan untuk melihat pemanfaatan aplikasi Shop & Drive sebagai media komunikasi yang digunakan oleh bengkel Shop & Drive sebagai media komunikasi antara karyawan dan pelanggan Astra Otoparts.Tbk. Shop & Drive Workshop adalah bengkel otomotif modern buatan PT. Astra Otoparts.Tbk sebagai toko layanan cepat dan penyedia layanan pengiriman ke rumah seperti aki mobil dan pengiriman oli mobil. Dalam penelitian kualitatif ini penulis menggunakan Teori Keunggulan (Two Way Symmetrical) untuk mengetahui penggunaan aplikasi yang digunakan oleh Shop & Drive (Kriyantono 2012) sebagai media komunikasi informasi antara karyawan dan pelanggan. Penulis juga menggunakan studi deskriptif sebagai metode penelitian dan paradigma yang digunakan dalam penelitian ini adalah paradigma konstruktivisme. Informan dalam penelitian ini adalah Head Office, Chief Store dan Customer. Pengumpulan data dilakukan dengan observasi dan wawancara terbuka dengan menggunakan alat bantu audio visual. Data yang telah diperoleh kemudian diuji keabsahan datanya melalui triangulasi sumber. Kantor Pusat Shop & Drive menginginkan komunikasi antar karyawan di seluruh outlet Shop & Drive terjalin dengan baik dan terorganisir dengan aplikasi serta untuk memudahkan karyawan retail dalam operasional retail dan pengembangan retail menggunakan aplikasi Maris. Aplikasi ini juga digunakan oleh Shop & Drive sebagai media komunikasi antara karyawan retail dengan pelanggan dengan aplikasi bernama Shop & Drive yang dapat diunduh di Playstore atau Appstore secara gratis. Dalam penelitian ini menggunakan aplikasi Maris dan aplikasi Shop & Drive sebagai bahan penelitian. Keywords: Aplikasi, Media Komunikasi, Komunikasi Organisasi, Pelanggan.
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Umam, Choirul, and Ilham Syamsuri. "PENGGUNAAN APLIKASI MARIS DAN SHOP&DRIVE SEBAGAI MEDIA KOMUNIKASI ANTARA KARYAWAN PT. ASTRA OTOPARTS Tbk DAN CUSTOMER DI ERA PANDEMI." BroadComm 2, no. 2 (October 1, 2020): 35–46. http://dx.doi.org/10.53856/bcomm.v2i2.209.
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Penelitian ini bertujuan untuk melihat pemanfaatan aplikasi Shop & Drive sebagai media komunikasi yang digunakan oleh bengkel Shop & Drive sebagai media komunikasi antara karyawan dan pelanggan Astra Otoparts.Tbk. Shop & Drive Workshop adalah bengkel otomotif modern buatan PT. Astra Otoparts.Tbk sebagai toko layanan cepat dan penyedia layanan pengiriman ke rumah seperti aki mobil dan pengiriman oli mobil. Dalam penelitian kualitatif ini penulis menggunakan Teori Keunggulan (Two Way Symmetrical) untuk mengetahui penggunaan aplikasi yang digunakan oleh Shop & Drive (Kriyantono 2012) sebagai media komunikasi informasi antara karyawan dan pelanggan. Penulis juga menggunakan studi deskriptif sebagai metode penelitian dan paradigma yang digunakan dalam penelitian ini adalah paradigma konstruktivisme. Informan dalam penelitian ini adalah Head Office, Chief Store dan Customer. Pengumpulan data dilakukan dengan observasi dan wawancara terbuka dengan menggunakan alat bantu audio visual. Data yang telah diperoleh kemudian diuji keabsahan datanya melalui triangulasi sumber. Kantor Pusat Shop & Drive menginginkan komunikasi antar karyawan di seluruh outlet Shop & Drive terjalin dengan baik dan terorganisir dengan aplikasi serta untuk memudahkan karyawan retail dalam operasional retail dan pengembangan retail menggunakan aplikasi Maris. Aplikasi ini juga digunakan oleh Shop & Drive sebagai media komunikasi antara karyawan retail dengan pelanggan dengan aplikasi bernama Shop & Drive yang dapat diunduh di Playstore atau Appstore secara gratis. Dalam penelitian ini menggunakan aplikasi Maris dan aplikasi Shop & Drive sebagai bahan penelitian.
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Siegfried, Patrick, and Zhu Quankun. "THE DEVELOPMENT PROSPECT OF RETAIL VIRTUAL STORE." Malaysian E Commerce Journal 6, no. 1 (2022): 14–16. http://dx.doi.org/10.26480/mecj.01.2022.14.16.
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In recent years, the retail virtual store has become the main trend in social services. More and more people tend to shop in retail virtual stores. With the development of 3D virtual reality, this trend is getting stronger and stronger. Therefore, the development prospect of virtual retail stores has attracted much attention. This paper examines the impact of companies’ and users’ popularization of helmet gadgets on in-store traffic and analyzes how virtual reality (VR) could enhance the customer experience throughout the shopping trip. A qualitative research design has been used, which also included conversations with both professionals and consumers. Moreover, this paper seeks to break new ground by attempting to use the current literature to help predict future directions and trends for online shopping.
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Iswati, Heni, Yuwono Yuwono, and Rinny Meidiyustiani*. "Dimensional Analysis of Retail Shop Images on Consumer Purchase Intention." JURISMA : Jurnal Riset Bisnis & Manajemen 13, no. 1 (April 30, 2023): 59–68. http://dx.doi.org/10.34010/jurisma.v13i1.6685.
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The research aims to determine the effect of retail store image on consumer purchase intention on private label brands. The method used is descriptive verification with a quantitative approach obtained by 217 respondents as a sample. The results of the study show that the regression calculation partially obtains products/merchandise, store atmosphere and customer service and has a significant and significant effect on consumer purchase intentions, but not on price because Private Label Brand (MPL) products do not affect consumer perceptions of buying. Consumers do not mind the price range that has been set by MPL, MPL products are of good quality at a lower price compared to national brands that have the same function.
Keywords: Image Dimensions; Consumer Purchase Intention; Retail; MPL; Product
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Ram, M. Karthik, S. Selvabaskar, K. Rajarathi, and R. Guhan. "Mobile application adoption in business by the unorganized retailers and expanding the con-structs by using TAM, DOI, TOE theories." Management Science Letters 13, no. 2 (2023): 96–107. http://dx.doi.org/10.5267/j.msl.2023.2.001.
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In this paper, the authors proposed a new framework for Mobile application adoption by unorganized retailers. Unorganized retail is a renowned retail business in India. Unorganized retail is a so-called low-cost retail format where some of the retail stores are Kirana store, Grocery store, provisional store, ready to eat store, mom & pop store, peddlers, Hawkers, and stationery store. Retailers face stiff competition from omnichannel, multi-channel retailers, and e-tailers. To counter this competition, unorganized retailers adopt some Mobile applications which are relevant to their business. While some of the Mobile Applications are WhatsApp business, Facebook page, telegram, blogs, google maps Mandi app, Udaan app, Katha book app, OK credit, Dukan app, and just dial. This paper explains a deep discussion about unorganized retailers, unorganized retailers' contributions to the economy, the Digital India program, and Mobile Application. A new comprehensive framework has been proposed for mobile application adoption by the unorganized retailer after getting insights from theories like Technology Adoption Model (TAM), Extension of Technology Adoption Model (TAM), Technology, Organization and Environment (TOE), and Diffusion of Innovation (DOI). In this research, the author segments three major clusters which influence mobile technology adoption. The three major clusters are Technology, Organization, and Environment. These clusters had 10 constructs that influence mobile technology adoption. This research elaborately discussed the drivers of technology adoption in an unorganized retail context. We close by concluding that mobile application adoption by the unorganized retailer and reshaped the unorganized retail.
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Putra, Kadek Dika Arya, and I. Nyoman Nurcaya. "PENGARUH LAYOUT TOKO DAN VISUAL MERCHANDISING TOKO TERHADAP KEPUASAN KERJA KARYAWAN SUPERMARKET TIARA DEWATA DENPASAR." E-Jurnal Manajemen Universitas Udayana 8, no. 5 (March 4, 2019): 3086. http://dx.doi.org/10.24843/ejmunud.2019.v08.i05.p18.
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Friendly service is a key to being able to maintain a retail business in the midst of many emerging retail types. To be able to survive and be able to provide customer-friendly services, the company is required to be able to create employee satisfaction in working through the arrangement of shop layouts and visual merchandising stores in outlets. In line with this, this study aims to determine the effect of shop layout and visual store merchandising on employee satisfaction at the Tiara Dewata Denpasar Supermarket. This research was conducted at the Denpasar Tiara Dewata Supermarket using a sample size of 88 people with a saturated sample method. Data collection was obtained from the results of questionnaires at the Denpasar Tiara Dewata Supermarket using as many as 16 indicators and the indicators were measured using a Likert scale. The data analysis techniques used in this study are multiple regression analysis and accompanied by classical assumption and hypothesis testing. The results of the study found that shop layout and visual store merchandising partially had a positive and significant effect on employee satisfaction. In addition, shop layout and visual merchandising stores simultaneously have a positive and significant effect on employee satisfaction. This result confirms that to improve employee satisfaction the company is expected to be able to create a comfortable and safe atmosphere of the office environment through structuring shop layout and visual merchandising stores.
Keywords: store layouts, visual merchandising stores, employee satisfaction
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Paroli, Eliziéle, and Clarice Maraschin. "Locational Attractiveness Modelling of Retail in Santa Maria, Brazil." Urban Science 2, no. 4 (October 16, 2018): 105. http://dx.doi.org/10.3390/urbansci2040105.
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A central topic in the retail analysis is store location, which is related to its attractiveness and even with its profitability. In order to determine the force of attraction of a given point of sale, methodologies based on gravitational models have been developed. More recently, classic models have been integrated with Geographic Information Systems (GIS). This paper explores a methodology for retail spatial analysis in a GIS environment, and it aims to: (a) model the degree of influence of different store location attributes on the consumer choice among a collection of retail options, and (b) develop an empirical application for the clothing retail business sector in the city of Santa Maria, RS, Brazil. The study selects three relevant location attributes of store choice: retail market clustering, local accessibility of the street network, and topographic slope of the terrain. These three location features were taken as inputs for the attractiveness evaluation of each store, using the Huff model. As a result, we were able to model the trading areas of each shop related to the selected attributes. The paper provides a methodology for modelling the performance of retail location attributes and building different scenarios of probabilities for consumer patronage, allowing a first measure of the influence of each selected store location attribute.
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Overdiek, Anja. "Opportunities for slow fashion retail in temporary stores." Journal of Fashion Marketing and Management: An International Journal 22, no. 1 (March 12, 2018): 67–81. http://dx.doi.org/10.1108/jfmm-05-2017-0042.
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Purpose The purpose of this paper is to further theorize the concept of the “sustainable temporary store” and explore benefits and challenges for slow fashion retailers using temporary stores to promote a new value proposition and develop a business model. Design/methodology/approach The theoretical part combines the findings from marketing and human geography literature to theorize pop-up retailing from the slow fashion SME perspective. The empirical part uses a critical case study and a qualitative method approach (primary sources, half standardized interviews, ethnographic observation). Findings The study provides theoretical insights into five success criteria for the “sustainable temporary store” across geographies. Empirical findings allow for further conclusions about challenges in regards to spatial requirements and business modeling for slow fashion retail entrepreneurs in the Netherlands. Research limitations/implications Limitations of the study are the geographical scope of exiting literature on the global north and the restricted sample size. However, by selecting a critical case, careful geographically restricted generalizations can be made. Practical implications The study provides useful information for slow fashion entrepreneurs who want to use cheap temporary space to develop their retail business model. Social implications The results show that there is placemaking value (social value creation) in temporary slow fashion retailing. Originality/value The study provides a relevant contribution to the theory of pop-up retailing and more precisely to the concept of the “sustainable temporary store.” It also delivers a replicable empirical research design for other geographies.
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Aware, Sanyam, Rashi Agarwal, and Prof Gurunath Waghale. "Orderzy: Retail Management System." International Journal for Research in Applied Science and Engineering Technology 10, no. 3 (March 31, 2022): 410–26. http://dx.doi.org/10.22214/ijraset.2022.40653.
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Abstract: Retail management refers to the process which helps the customers to purchase their desired resources from any sort of store service. Online Retail Management System allows the customers to have a good experience and leave the store with a smile. It helps them to shop without any difficulty. It saves the time of customers since they will be able to buy their desired items in one stretch. One can design a ‘Retail Management’ application to help a store gain more customers by increasing their shopping experience to a greater extent. Through this project, the customer will be able to easily login to the application after filling a short and easy registration form, and will be issued with a unique password each time he/she logs in, which is also one of our USP, so in this way no one would have to remember a fixed password, they won’t have to go through long processes to retrieve or create a new password. Your password will be a click away. Browsing through the application is amazingly easy as we have provided different categories on the main screen which on a click show the products available in that category. We at Orderzy, provide our very own payment method through a wallet that can store an amount you would like to use for future purchases.
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Alexander, Bethan, Karinna Nobbs, and Rosemary Varley. "The growing permanence of pop-up outlets within the international location strategies of fashion retailers." International Journal of Retail & Distribution Management 46, no. 5 (May 14, 2018): 487–506. http://dx.doi.org/10.1108/ijrdm-09-2017-0217.
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Purpose The purpose of this paper is threefold: first, to establish the role of the pop-up store within the international location strategy of fashion retailers, second, to identify the factors influencing pop-up store location choice and the importance retailers ascribe to it and third, to assess how pop-up locations are sourced and selected. Design/methodology/approach A multiple case study was adopted. Research was conducted using secondary data sources, observation and semi-structured interviews with senior executives with strategic responsibility for store/brand development internationally. Manual content analysis was conducted. Findings Key findings cover the role of Pop-up stores within international retail location strategy, notably features, forms and function, with the latter highlighting the importance of opportunistic market testing and trial, reduced risk, regeneration, ROI- and CRM-driven decisions; the factors impacting location choice and selection, specifically the trade-offs between reactive and proactive approaches and the importance of networks and intuition, and future pop-up directions. Research limitations/implications Due to the chosen research approach, the results may lack generalization outside of the given sector and marketplaces. Several avenues for future research are elucidated including exploration of pop-up transformations including pop-up rebrand, technology enabled, experiential and third place. Originality/value The study contributes to the nascent field of research by providing new insight into the role of pop-ups within international location strategy, the factors influencing location choice and selection and offers a pop-up location taxonomy.
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Valentina, Ivana, Astrid Kusumowidagdo, and Dyah Kusuma Wardhani. "PERANCANGAN INTERIOR TOKO OLEH-OLEH DAN KAFETARIA BRAWIJAYA UNTUK MEMPERKUAT BRAND PERUSAHAAN." AKSEN 4, no. 2 (May 27, 2020): 31–53. http://dx.doi.org/10.37715/aksen.v4i2.1313.
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One of Indonesian’s cultures is bring back souvenirs for their friends and relatives when they travel. Souvenirs usually present a specialty of a certain place. Brawijaya Istana Oleh-Oleh is a souvenir shop in Batu which sells souvenirs, such as snacks, clothes, and accessories. Brawijaya’s facilities are cafeteria, Islamic prayer room (musholla), hostel, rest area, parking space, and bathrooms with hot water. Cafeteria and clothes retail store are the areas that will be designed. Cafeteria in Brawijaya is leased for group of tourists. It doesn’t sell foods, the foods are provide by outsource local caterings. The featured products of clothes retail store are batik fabric and t-shirt that produced by local small and medium retailers. Brawijaya’s visions are to becomethe most complete and affordablesouvenir shop in Batu and also make cooperation with local small and medium retailers and artists. The design has to pay attention of circulation path and room organization to ease consumers finding products. Design of Brawijaya’s cafeteria and clothes retail store using “Connecthings” as the concept, which means, “connect things” connecting Brawijaya’s vision and consumer’s need into layout arrangement and interior design. The application concepts are by locating featured products, which produced by local and medium retailers, in the most strategic place. Graphics on the wall is designed by local artist, to support Braiwjaya’s vision. Products displays in retail store are arranged based on Market Segments Grouping, in order to ease the tourists with the short shopping time finding their needs. Logo application is visually and philosophically implemented in the interior elements to strengthen Brawijaya’s branding.
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Khoiruman, Muhammad, and Aris Tri Haryanto. "Green Purchasing Behavior Analysis of Government Policy About Paid Plastic Bags." Indonesian Journal of Sustainability Accounting and Management 1, no. 1 (June 13, 2017): 31. http://dx.doi.org/10.28992/ijsam.v1i1.25.
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This research will be conducted to know: 1) The influence of green perceived value to consumer green trust to use plastic bag after the policy of using plastic bag paid at modern retail store in Surakarta. 2) The influence of green perceived risk to consumer green trust to use plastic bag after the policy of using plastic bag paid at modern retail store in Surakarta. 3) The effect of green trust on green purchase behavior of consumers to use plastic bags after the policy of using plastic bag paid at modern retail store in Surakarta. The study was conducted in modern retail stores (Alfamart, Indomart and Superindo) in Surakarta using 200 respondents who shop at the modern retail store. A model that can be used to measure green purchasing behavior in the use of paid plastic bags using four interrelated variables: green perceived value, green perceived risk, green trust and green purchasing. Data analysis using Structural Equation Model (SEM). The result of analysis and discussion showed that green perceived value have positive and significant effect to green trust, green trust has positive effect on green purchasing, but green perceived risk has no significant effect to green trust.
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Dhamodaran, S., Md Afridi, M. Rahul, J. Refonaa, and K. Ashok Kumar. "Retail Store Evoluvation Between Customer–Vendor Using Li-Fi Technology." Journal of Computational and Theoretical Nanoscience 16, no. 8 (August 1, 2019): 3316–18. http://dx.doi.org/10.1166/jctn.2019.8184.
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Predominantly all the customers are smartphone users and they want shopping to be easier and seamless. However, the retail store experiences in India does not tap into the mobile channel of interaction when the customer is in the shop. The implementation is that make the shopping easier. Developing the application in the Android platform. In this application, we can make easy checkout and pay the shopping bills in any wallets (Dhamodarn, S., et al., 2016. Identification of User Poi in Spatial Data Using Android Application. International Conference on Computation of Power, Energy Information and Communication (ICCPEIC). IEEE. ISBN: 978-1-5090-0901-5). And capturing the customer behavior in the store. The user will add the Product and corresponding ID and its Cost is added in the Android App and finally, total Payment is made by the user via an android based Payment system. Details are transferred to the shop server. If the customer makes any mistake during the billing of products. The alarm will be raised in the trolley and in the bill counter.
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Chananta, Marcelina, Freddy Handoko Istanto, and Maureen Nuradhi. "Desain Toko Oleh-Oleh dan Kopitiam Bernuansa Peranakan Sebagai Warisan Budaya." KREASI 1, no. 1 (October 13, 2015): 108–17. http://dx.doi.org/10.37715/kreasi.v1i1.46.
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Cahaya’s retail an kopitiam is a design project of the interior and achitecture (building’s volume and facade). The retail store located in the first floor sells variety of merchandise and souvenirs.The store sell products of many kinds of food, clothings,and souvenirs made by the locals. Kopi tiam serves main course and light meal with strais chinese indonesian’s cuisine specialties. The target consumer of the retail and kopitiam comes from tourist and local people, that needs to shop for local merchandise and souvenirs. Basedon that facts and client’s wants the write than apply design’s concept that suits the brief, the concept is Explore Cahaya’s House of Heritage”. This concept offers warm welcome to the customer and brings out the historical value of Cahaya as retail that wase stablished since 1907 in Makassar by the ancestors.
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Barreto, Nigel, and Cedric Silveira. "Factors determining shopping and selection of retail store outlets, A study." International Journal of Scientific Research and Management (IJSRM) 11, no. 09 (September 1, 2023): 5058–68. http://dx.doi.org/10.18535/ijsrm/v11i09.em01.
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Retail business is in the limelight nowadays. Not only are their margins getting bigger but also are the sizes of the outlets. To intrude into the retail industry a questionnaire was designed wherein the following questions were asked. First of all the factors that drive customers to shop at certain and particular stores over others in the retail industry of Goa were looked into. Secondly, if there was any correlation between store digitization and consumer buying satisfaction. Thirdly, if there was any correlation between consumer buying behavior and brand loyalty. And lastly if there was any correlation between retail discount and consumer footfall. The findings were as follows: nearness to the residence was ranked number 1, followed by quality of the product, assortment of merchandise, ambience, discounts given and knowledgeable staff in the store. A low level of correlation existed between digitalization and consumer buying satisfaction, a high level of correlation existed between consumer buying behavior and brand loyalty and a high correlation existed between retail discount and store reputation.
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P, Vinish, Prakash Pinto, Iqbal Thonse Hawaldar, and M. M. Munshi. "Coping emotional discomfort at retail checkout: Potential distractions and implications." Innovative Marketing 18, no. 3 (September 23, 2022): 159–69. http://dx.doi.org/10.21511/im.18(3).2022.14.
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Retail customers often wait to complete their purchases during the checkout process. Prior research suggests that long checkout lines and service delays negatively affect customers’ evaluation of store services. The present study investigates the potential customer and in-store distractions and their implication for emotional discomfort due to crowding stress. This study employed a cross-sectional research design and surveyed 385 respondents visiting the target retail outlets in Bengaluru, India. Correlation analysis explored the relationship between self-distraction, in-store distractions, and emotional discomfort. The study found that self-distraction negatively correlates with discomfort while in the queue (r = –0.119) and discomfort during the billing (r = –0.119). In contrast, in-store distractions (r = –0.161) and video displays near the checkout area (r = 0.116) effectively reduce emotional discomfort while in the queue. Additionally, point-of-purchase (POP) display (r = –0.265) and availability of refreshments near the billing counter (r = –0.175) are effective in reducing emotional discomfort during the billing. This study thus offers viable and affordable methods of improving the customer’s waiting experience while contributing to store profits.
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Fuentes, Christian, and Cecilia Fredriksson. "Sustainability service in-store." International Journal of Retail & Distribution Management 44, no. 5 (May 9, 2016): 492–507. http://dx.doi.org/10.1108/ijrdm-06-2015-0092.
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Purpose – The purpose of this paper is to explore, illustrate, and conceptualize how sustainability service is performed and the role it plays in the promotion of sustainable consumption. Design/methodology/approach – Theoretically, this paper takes a practice theory approach, conceptualizing the provision of sustainability service as a set of complex, socio-material, and performative practices. Methodologically, this paper draws on an ethnographic study of a retail chain – W-Store – and its sustainability service. Interviews with management and focus group interviews with shop assistants and consumers, as well as observations made in-store, make up the material analysed. Findings – The provision of sustainability service is accomplished in this case via three service practices; arranging green shopping trails, answering sustainability questions, and promoting sustainability to green consumers in-store. The analysis shows that the retailing of sustainable products is not simply a matter of including sustainability products in the range and instructing shop assistants to promote them. Sustainability service – as enacted at W-Store – was dependent on the successful combination and configuration of human competence (service staff) and IT and organizational artefacts. There also needed to be congruence between consumers and their images and between retailers and the version of sustainability they were enacting. Finally, the provision of sustainability service required an investigative and adaptive organization capable of keeping up as well as developing vis-á-vis changing sustainability discourses and issues. However, once the necessary conditions had been met, sustainability service worked towards promoting sustainable consumption by making green shopping possible, educating consumers on sustainability issues, and motivating them via positive feedback and dialogue. Originality/value – Underscores the importance of investigating sustainability service and offers both a conceptual approach to and an analysis of this particular type of retail service work.
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Jean Miller, Nancy, Ruoh-Nan Yan, and Sage Calamari. "Occasionally open, always an experience: limiting store hours." International Journal of Retail & Distribution Management 42, no. 2 (March 4, 2014): 92–105. http://dx.doi.org/10.1108/ijrdm-10-2012-0097.
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Purpose – The study aims to understand the new retail phenomenon of limited store hours. Specifically, the study explores the viability of the retail operation and how the owners of those businesses strategically compensate for fewer hours of operation (e.g. four days a month). Design/methodology/approach – A qualitative, multiple-case study was conducted via interviews with six female owners of women's apparel/accessory or home furnishings shops, both independent and franchised operations. The duration of interviews ranged from 45 to 90 minutes. Transcripts were analysed using constant comparative methods. Findings – Ten major themes emerged from the interview data. Data supported the three propositions involving connections between lower pricing strategy and limited store hours, consumers' shopping flexibility and limited store hours, and relationship marketing practices and limited store hours. Research limitations/implications – Findings are drawn primarily from data provided by female owners of stores selling apparel/accessory or home furnishing products in one region of the USA. Future research is encouraged to examine a variety of retail product categories, level of open store hours and locations, and customers' perspectives about this type of businesses. Practical implications – Retail operations with limited hours were deemed cost effective and thus provide entrepreneurial opportunities that allow balance between work and home life. Originality/value – Scant research has investigated the phenomenon of businesses that are open limited store hours, though much has been written from the traditional business model in which the retail operation is open nearly around the clock. This exploratory study reveals the feasibility and personal benefits of operating a limited hour shop.
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Kollárová, Daniela, Eva Habiňáková, Andrea Tománková, and Andrii Kushnarevych. "Visual Communication of Festive Shop Window Displays with Customers." European Journal Of Media, Art & Photography 12, no. 1 (April 2024): 104–11. http://dx.doi.org/10.34135/ejmap-24-01-06.
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The object of the authors’ research was the festive Christmas window displays of brick-and-mortar retail stores. The main objective of the research was to identify the dominant colours, symbols and signage of Christmas festive displays of retail brick-and-mortar stores across different product categories and countries around the world. A total of 229 retail Christmas window displays, from 14 countries around the world, across 11 assortment categories, ready for the Christmas season in 2020, 2021 and 2022, were examined. The theme of Christmas resonates in retail store windows from the beginning of November until 24 December. After this date, the issue of sales dominates the window displays. The main method of the research was the content analysis used to analyse the documents in order to determine the frequency of occurrence of the pre-given categories. Given that our interpretation of Christmas is based on its Christian foundation, it is not surprising that the main universal colours and symbols of interpretation identified are rooted in Christianity, while other, complementary ones (e.g. Santa Claus with a reindeer sleigh, a snowy landscape, or a gingerbread house) and the signage are the result of changes in popular culture over time.
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Mukaram and Ira Siti Sarah. "Analisis Faktor Lingkungan Bisnis Ritel Berbasis Swalayan Pada Lab. Bisnis." Jurnal Riset Bisnis dan Investasi 2, no. 3 (March 15, 2017): 85–104. http://dx.doi.org/10.35313/jrbi.v2i3.95.
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Department of Business Administration has a business laboratory (Business Lab) that is based on the retail business concept. Until now, the profit per year earned by the Business Lab is still below the average of other retail store business in the same industry. The condition is suspected by less attention to stores environmental factors that have an impact on customer satisfaction. Competition among retail companies increasingly stringent push the owner to be more creative and innovative in creating marketing strategies. The retail business environment is one of the most important variables to be considered for the survival of a retail store. By knowing the dominant factors in the retail store environment variable, store management can make more appropriate marketing strategies to attract customers and increase customers satisfaction. This study aims to assess the environmental factors stores in Business Lab. The data collection is done by distributing 161 questionnaires to consumers of Business Lab. Data were analyzed using exploratory factor analysis (EFA). The result indicates there are three factors in the store's environment factors that need redefinition. First, the second factor was suggested to be renamed to promotions and convenience shopping after getting two new variables, namely direction and facilities. Secondly, the fourth factor is suggested to adjust its name to 'availability' as it contains two components, location and time of operation in the same factor. Third, the 'atmosphere of the shop' is divided into two different factors, namely 'convenience shopping' and 'storefront'.
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Mukaram, Mukaram, and Ira Siti Sarah. "Analisis Faktor Lingkungan Bisnis Ritel Berbasis Swalayan Pada Lab. Bisnis." Jurnal Riset Bisnis dan Investasi 2, no. 3 (March 15, 2017): 85. http://dx.doi.org/10.35697/jrbi.v2i3.95.
Full textAbstract:
Department of Business Administration has a business laboratory (Business Lab) that is based on the retail business concept. Until now, the profit per year earned by the Business Lab is still below the average of other retail store business in the same industry. The condition is suspected by less attention to stores environmental factors that have an impact on customer satisfaction. Competition among retail companies increasingly stringent push the owner to be more creative and innovative in creating marketing strategies. The retail business environment is one of the most important variables to be considered for the survival of a retail store. By knowing the dominant factors in the retail store environment variable, store management can make more appropriate marketing strategies to attract customers and increase customers satisfaction. This study aims to assess the environmental factors stores in Business Lab. The data collection is done by distributing 161 questionnaires to consumers of Business Lab. Data were analyzed using exploratory factor analysis (EFA). The result indicates there are three factors in the store's environment factors that need redefinition. First, the second factor was suggested to be renamed to promotions and convenience shopping after getting two new variables, namely direction and facilities. Secondly, the fourth factor is suggested to adjust its name to 'availability' as it contains two components, location and time of operation in the same factor. Third, the 'atmosphere of the shop' is divided into two different factors, namely 'convenience shopping' and 'storefront'.
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Chauhan, Rahul, and Hendra Martha Fauzy. "THE INFLUENCE OF BRAND TRUST IN MEDIATING CONSUMER ONLINE BEHAVIOR AGAINST BUYING INTEREST IN ONLINE STORES (CASE STUDY OF HYPERMART ONLINE SHOP IN INDONESIA)." Dinasti International Journal of Digital Business Management 1, no. 3 (May 14, 2020): 471–84. http://dx.doi.org/10.31933/dijdbm.v1i3.294.
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The invasion of online stores in Indonesia is very massive, proven by various applications and online stores that are known to have operated and used services by the people in Indonesia. Changes in consumer shopping behavior from offline to online have become routine habits in daily behavior. This raises challenges for retail businesses in business continuity. To maintain business continuity, retail (offline store) must diversify by opening an online store. Having an online store or digital business format is expected to be able to maintain business continuity with the support of brand trust owned by offline stores.
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Nawsheen Zahan, Aklima Sultana Bithi, Pranab Karmaker, Kazy Ebnul Hasan, Farjana Khanam, Akashlynn Badruddoza, Meghdeep Badruddoza, and Arup Kumar Saha. "Management of medical store in a tertiary level public hospital in Dhaka city." GSC Biological and Pharmaceutical Sciences 20, no. 3 (September 30, 2022): 097–106. http://dx.doi.org/10.30574/gscbps.2022.20.3.0343.
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Cross-sectional descriptive study at Dhaka Medical College Hospital from January to December 2013. This study evaluated the medical supply chain in a Dhaka public tertiary hospital. Respondents were hospital shop employees who kept data on medicine procurement, storage, and distribution. 51-59-year-olds made up 36.6% of respondents. 68.3% of the store's workforce were pharmacists. 82.9% of respondents have a diploma or degree. 70% of personnel lacked retail management training. The investigated store had no AC or chiller. Store had a fridge. The pharmacy's drug procurement and selection committee was present. More than half (55%) of drugs were purchased using open tender. Direct purchases made up 30%, donations 13%, and other methods 2%. The store has an expiration-date section. The store contains updated volatile drug storage, safety stock, a stock ledger, vouchers, and invoicing. The shop had no electronic ledger. Lack of space, shelves, a damp or cracked wall, and a refrigerator were issues. Labor was scarce. Shop managers say improve quality management. During the drug receiving procedure, analytical testing ensures preservation and efficacy. Store management in our nation can be improved by giving refresher training on regulations and legislation and maintaining an electronic ledger via a database system.
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Posroha, David, and Ardansyah. "Transformasi Toko Kelontong Konvensional Menjadi Toko Kelontong Masa Kini Pada SRC Tata di Bandar Lampung." EKONOMIKA45 : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan 10, no. 2 (May 9, 2023): 352–61. http://dx.doi.org/10.30640/ekonomika45.v10i2.720.
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The purpose of this case was to find out how to Tata's grocery store changed to Sampoerna Retail Community (SRC). Find out what applications have been provided by PT HM Sampoerna for retail stores in attracting people to shop for their daily needs so that Sampoerna Retail Community (SRC) Tata can compete with other MSMEs. This type of research uses qualitative research by selecting Sampoerna Retail Community (SRC) Tata and 3 informants who are considered to have opinions and information regarding the Transformation of Conventional Grocery Stores into Today's Grocery Stores at SRC Tata in Bandar Lampung. Data collected in the form of: Documentation and in-depth interviews with informant source. The results of this case to tell that Sampoerna Retail Community (SRC) is a program launched by PT HM Sampoerna Tbk to assist and foster retailers in managing their stores in developing digitalized businesses to overcome high competition between MSMEs, which is the first in Medan in 2008 and then in 2017, Toko Tata joined Sampoerna Retail Community (SRC) until now using applications (Come on SRC Shop, Come on SRC Grocery, Come on Cashier and Pojok Pay) made by SRC himself.
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Fi Jaisyi, Muhammad, R. Zainul Musthofa, and Miftachul Ulum. "Strategi Toserba Sunan Drajat Paciran Lamongan dalam Menarik Minat Berbelanja Masyarakat." Al-Muzdahir : Jurnal Ekonomi Syariah 6, no. 1 (January 2, 2024): 1–19. http://dx.doi.org/10.55352/ekis.v6i1.625.
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The number of modern retailers in the Paciran area, Lamongan indicates that retail business competition in this area is becoming increasingly complex. Therefore, retailers try to design a strategy to take advantage of opportunities appropriately because these strategies play an important role in facing market competition. Retailers have their own strategies and ways related to the market they want to get, so the business strategy of each retailer is required to be able to attract attention and meet the needs and desires of consumers. This research aims to know, analyze and prove the formulation of the problem; 1) What is the strategy carried out by Sunan Drajat Department Store in attracting public shopping interest? 2) What are the factors that cause the high interest of people to shop at Sunan Drajat Department Store?. This type of research uses descriptive qualitative research methods, using primary and secondary data sources obtained through data collection from the observation process, interviews, and documentation. While the data analysis techniques used use data reduction techniques, data presentation, and conclusion drawing. The result of this study is Sunan Drajat Paciran Department Store in attracting public shopping interest by using 5 strategies, namely product strategy, price strategy, promotion strategy, service strategy, and physical facilities. The reason why consumers shop at Sunan Drajat Department Store if sorted from the most prominent reason is the influence of Sunan Drajat, KH. Abdul Ghofur and pesantren, then prices, services, products, promotions, and facilities. This is in accordance with the theory put forward by Utami and Christina Widya in their book Retail Management that the components of the retail mix strategy are products, prices, promotions, services, and physical facilities