To see the other types of publications on this topic, follow the link: Performance indicators.
Dissertations / Theses on the topic 'Performance indicators'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 dissertations / theses for your research on the topic 'Performance indicators.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
1
Johnes, J. "University performance indicators." Thesis, Lancaster University, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.233998.
Full text
2
Herrera, Ivonne Andrade. "Proactive safety performance indicators." Doctoral thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for produksjons- og kvalitetsteknikk, 2012. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-16990.
Full textAbstract:
The objective of the thesis is to present studies addressing the question: How do we identify that a system drifts or experiences sudden changes in the safety space? Hence, the studies in this thesis focus on the identification of safety performance indicators. This identification is influenced by the way safety is understood. If safety is seen as the absence of accidents and failures, then indicators refer to failures, malfunctions or deviations. Safety critical organizations like airlines, air navigation service providers or oil companies have implemented numerous improvements by using such lagging indicators. These lagging indicators by their nature provide information after the fact. Nevertheless, today’s systems and organizations must be able to function in rapidly changing environments in which there is a great deal of uncertainty. The Resilience Engineering perspective does not see safety as the absence of failures but as something that the organization or the sociotechnical system does. Thus successes and failures are related to the capability of the system or organization to adjust and continue operations in the presence of continuous changes and operational constrains. Given such a perspective, finding indicators that allow an organization to act before something happens, i.e. to be leading, rather than reactive and lagging, is a main challenge. In order to address this challenge, the work starts with a systematic review of existing methods that could be applied for the identification of safety indicators. The thesis explores methods accounting for the monitoring of failures, deviations and everyday performance. In everyday operation, there are many successes i.e. flights arrive on schedule without significant problems. Hence, the empirical part of the work deals with the understanding the deficiencies and strengths of specific incidents and daily operations. Established and relatively new methods are tested. Each method represents a different perspective on safety having an influence on the identification of indicators. Using a multidisciplinary analysis that combines methods with different perspectives provides broad understanding. The studies document the application of the following methods: 1) Triangulation using a list of outcome and activity indicators, 2) Sequentially Timed Events Plotting (STEP method), 3) storytelling and 4) the Functional Resonance Analysis Method (FRAM method). Findings from the studies and their limitations have been presented and discussed with industry and the research community. It is essential to understand how a system operates under operational and financial constraints in order to identify that the system drifts or experiences sudden changes. Therefore, the main argument in this thesis is the identification of indicators related to failures and everyday successful operations. For that purpose, it is reasonable to distinguish from among three types of performance indicators: 1) lagging indicators, which refer to what has occurred in the past; 2) current indicators, which refer to what is occurring now; and 3) leading indicators, which refer to what may occur in the future. While, there is considerable data available for lagging indicators, a balanced composition of lagging, current and leading indicators is needed. Hence, the thesis represents a step forwards for the identification of current and leading indicators. The test of the methods provides a tool box for industry. The work also contributes to develop the FRAM method. While most of the subjects are related to aviation some ideas and methods presented in this thesis are useful to other safety critical organizations such as industry in the nuclear, oil and gas or railway sectors.
3
Jones, Hayley Elizabeth. "Modelling longitudinal performance indicators and identifying unusual performance." Thesis, University of Cambridge, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.608771.
Full text
4
Schuh, Christine. "Performance indicators for indoor air quality." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape4/PQDD_0016/NQ54809.pdf.
Full text
5
Arhall, Johanna, and Emmie Cox. "Key Performance Indicators for SAS Flights." Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-104028.
Full textAbstract:
Revenue management is a thoroughly researched field of study and it is widely used in several different industries. The Revenue Management Department at the airline SAS (Scandinavian Airline System) serves to maximise the profit of the company’s flights. At their disposal they have a number of tools, which use KPIs (Key Performance Indicators) as a measurement. The KPIs are used in prognosis to determine future initiatives, and to analyse and verify results. SAS does not know if the KPIs they focus on to measure performance are the most relevant for optimisation of revenue for their flights. In an attempt to simplify the use of SAS’ optimisation system we have performed a correlation analysis on a set of selected KPIs and assessed the influence relationships between these KPIs, in order to identify pivotal KPIs. Furthermore, we have researched origindestination control and the network effect to broaden the scope of the investigation. We have presented the work and the results in this thesis. The correlation analysis was performed using data, spanning a two-year period, for domestic flights (within Sweden) provided by SAS. The results of the analysis showed that the assessed KPIs could be divided into three groups; within each group the KPIs are closely correlated. As a result, we concluded that to focus on one KPI in each group should be adequate for evaluating performance. The three pivotal KPIs are revenue passenger kilometre, cabin factor and revenue per available seat kilometre. We have recommended SAS to continue working with origin-destination control and that the pivotal KPIs should be used as a measurement for the network, as well as measurements such as net leg revenue. Additionally, we have suggested that SAS conducts equivalent or similar analyses in other suitable areas to identify or confirm pivotal KPIs.
6
Florey, Barrie H. W. "Appraising farm business financial performance indicators." Thesis, Bangor University, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.417259.
Full text
7
RODRIGUES, WELLINGTON. "PETROBRAS BALANCED SCORECARD: DOWNSTREAM PERFORMANCE INDICATORS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2006. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=9450@1.
Full textAbstract:
COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIORO nível de competitividade atual privilegia o desenvolvimento do pensamento estratégico, exigindo que as empresas se posicionem adequadamente frente às pressões dos agentes de mercado. Um bom sistema de medição de desempenho é fundamental para a estratégia da organização, pois permite verificar se a organização está no rumo desejado. Nesse contexto, alinhar os indicadores estratégicos de área aos corporativos tem grande importância, visto que uma área poderá afetar o desempenho da corporação. Medir esses indicadores não é uma tarefa trivial, haja vista o elevado número de indicadores adotados pelas empresas, geralmente pouco úteis e não balanceados. O modelo de avaliação de desempenho proposto por Kaplan e Norton, em 1990, o Balanced Scorecard permite um melhor equilíbrio entre os indicadores. Uma das organizações que implementaram o BSC é a Petrobras, que vem trabalhando intensamente no refinamento dessa ferramenta em suas Unidades de Negócios. A adoção do BSC pela Petrobras tem como foco uma melhora em seus indicadores e a criação de um Mapa Estratégico que explicita seus objetivos estratégicos de modo apropriado. Essa dissertação analisou o BSC da Petrobras, focalizando os indicadores do Downstream. Em decorrência da análise, sugere-se um novo Mapa Estratégico, com um número menor de objetivos e indicadores, o que possibilita um melhor entendimento das estratégias.
Nowadays, the high degree of competitiveness privileges the development of strategical thinking, and the companies are required to adequately face the market pressure. A good performance measuring system is fundamental for the strategy of the organization, for it helps the organization to maintain the desired direction. In this context, it is important to align each area strategical indicators with corporative objectives, since an area might affect corporation performance. To measure these indicators is not a trivial task, since the companies can adopt a great number of them, generally ineffective and not balanced for. The model of performance evaluation proposed by Kaplan and Norton, in 1990, called the Balanced Scorecard, provides a better balance between performance indicators. Petrobras, as one organization that implemented BSC, is intensely working in the refinement of this tool in its businesses units. The adoption of BSC by Petrobras aims at improving its indicators and creating a Strategical Map that highlightens its strategical objectives in an appropriate way. This dissertation analyzes Petrobras BSC, focusing the indicators at the Downstream area. As a result of this analysis, a new Strategical Map is suggested, with a reduced number of objectives and indicators, which makes possible to better communicate its strategies.
8
ALBUQUERQUE, MARCELO CAVALCANTI DE. "PERFORMANCE INDICATORS IN FREIGHT RAILWAY TRANSPORTATION." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2006. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=10094@1.
Full textAbstract:
O presente estudo tem como objetivo analisar os
indicadores de
desempenho ferroviário. Para tanto, buscou-se inicialmente
mostrar a logística
como vantagem competitiva, seu modo de gestão e a
estruturação do processo
logístico. Os modais de transporte, a multimodalidade e a
intermodalidade são
analisados brevemente. A importância das medidas de
desempenho em logística é
comentada, incluindo o seu histórico, passando pelas
questões organizacionais,
assim como os modelos mais utilizados de medição de
desempenho. No corpo
principal da dissertação, são apresentados e discutidos os
indicadores de
desempenho ferroviário, focando-se a sua importância, os
tipos de indicadores, a
apresentação dos principais indicadores do transporte de
carga, a visão do cliente
neste processo e o trafego mútuo e direito de passagem.
Concluiu-se que o uso
dos indicadores de desempenho constitui-se em um elemento
fundamental nos
resultados do negócio ferroviário.The objective of the present study is to analyze the rail performance indicators. For such purposes, logistics is initially presented as a competitive advantage, its managing type and process structure. The transportation modes, the multimodal, and intermodal are briefly analyzed. The importance of the performance metrics in logistics is discussed, including their history, their organizational issues, and the most common used indicators. In the main part of this research, the rail performance indicators are presented and discussed, focusing on its importance, types, main cargo transportation indicators, the customers´ perception of this process, mutual traffic and pass through rights. In conclusion, the performance indicators usage compose a essential element for railroad business output.
9
Davidson, Anne Leslie. "Key performance indicators in humanitarian logistics." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/35540.
Full textAbstract:
Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006.Includes bibliographical references (leaves 86-87).
Non-profit humanitarian relief organizations have typically been unable to measure the performance of their supply chains due to an inability to centrally capture data from operations. With the recent development and implementation of information technology systems that can support the logistics function of these organizations, the data is now available to measure performance, but what is still lacking is a central framework of metrics that measures performance according to the organization's strategic goals. First, this thesis reviews the best practices noted in performance measurement systems of the logistics functions in military and commercial organizations and applies them to the humanitarian sector. Second, the thesis suggests a framework of key performance indicators to be implemented in an international non-profit humanitarian organization based on the unique strategic goals of the sector. The thesis then applies this proposed framework to two actual operations performed by this organization.
(cont.) The analysis performed herein proves that a measurement system would help strengthen the organization's ability to deliver goods to beneficiaries more efficiently and effectively. Finally, the thesis addresses feasibility issues of implementing a measurement system in the non-profit sector and also describes the next steps of opportunities related to measurement systems within humanitarian logistics.
by Anne Leslie Davidson.
M.Eng.in Logistics
10
Wilkinson, Michael. "Physiological indicators of performance in squash." Thesis, Sheffield Hallam University, 2009. http://shura.shu.ac.uk/20701/.
Full textAbstract:
The aim of this thesis was to develop and validate squash-specific fitness tests to identify physiological determinants of repeat-sprint ability and performance in sub-elite and elite-standard squash players. Study one examined the validity of a squash-specific test of endurance capability and VO[2max]. Trained squash players and runners completed squash-specific and treadmill incremental tests to exhaustion. Squash players achieved greater VO[2max] on the squash-specific than the treadmill test while runners did not differ. Squash players exercised longer than runners on the squash-specific test despite similar VO2max. The squash test discriminated endurance capability between squash and non-squash players of similar fitness and elicited higher VO[2max] in squash players. The results suggest that it is a valid test of aerobic fitness in squash players. Study two assessed the reproducibility of physiological and performance measures from the squash specific test in county-standard players. Test-retest variability was low for all measures (Typical error < 5%) though the magnitude varied depending on the metric used. Studies three and four examined the validity and reproducibility of squash-specific tests of change-of-direction speed and multiple-sprint ability. County-standard squash players and footballers completed squash-specific and equivalent non-specific tests on separate days. Performance time was recorded. Participants repeated the tests seven days later to assess reproducibility. Squash outperformed non-squash players on the squash-specific tests despite similar non-specific capabilities. Squash-specific tests discriminated squash player rank while non-specific tests did not. Test-retest variability was low (Typical Error < 3%) for both tests. Squash-specific tests predicted ability in squash players and discriminated between squash and non-squash players of equal nonspecific fitness. The findings suggest that the squash-specific tests are valid for the assessment of high-intensity exercise capabilities in squash players. Studies five and six explored correlates of multiple-sprint ability and performance in sub-elite and elite squash players. Squash-specific and general tests were performed by regional league players ranging from division three to premier standard and elite players on three tiers of a national performance program. In sub-elites, multiple-sprint ability and endurance capability discriminated performance and multiple-sprint ability was related to change-of-direction-speed, VO[2max] and endurance capability. In world-ranked men and women, the ability to perform and sustain rapid changes of direction correlated with multiple-sprint ability and together with multiple-sprint ability discriminated performance. Aerobic fitness was not related to performance or multiple-sprint ability in elite players. Senior elites performed better than players on the talented athlete scholarship scheme (TASS) on all tests except VO[2max] and counter-movement jump. Drop-jump power and reactive strength discriminated senior and transition level from TASS players and indices from the multiple-sprint test discriminated seniors from transition and TASS players. This thesis has validated squash-specific tests of endurance and high-intensity exercise capabilities. These tests have shown that high-intensity exercise capabilities determine performance in elites while sub-elite performance is determined by multiple-sprint ability and endurance capability. The findings can be used to improve assessment of training effects and to inform the design of effective training methods.
11
McGill, Susan. "NETWORK PERFORMANCE MANAGEMENT USING APPLICATION-CENTRIC KEY PERFORMANCE INDICATORS." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4055.
Full textAbstract:
The Internet and intranets are viewed as capable of supplying "Anything, Anywhere, Anytime" and e-commerce, e-government, e-community, and military C4I are now deploying many and varied applications to serve their needs. Network management is currently centralized in operations centers. To assure customer satisfaction with the network performance they typically plan, configure and monitor the network devices to insure an excess of bandwidth, that is overprovision. If this proves uneconomical or if complex and poorly understood interactions of equipment, protocols and application traffic degrade performance creating customer dissatisfaction, another more application-centric, way of managing the network will be needed. This research investigates a new qualitative class of network performance measures derived from the current quantitative metrics known as quality of service (QOS) parameters. The proposed class of qualitative indicators focuses on utilizing current network performance measures (QOS values) to derive abstract quality of experience (QOE) indicators by application class. These measures may provide a more user or application-centric means of assessing network performance even when some individual QOS parameters approach or exceed specified levels. The mathematics of functional analysis suggests treating QOS performance values as a vector, and, by mapping the degradation of the application performance to a characteristic lp-norm curve, a qualitative QOE value (good/poor) can be calculated for each application class. A similar procedure could calculate a QOE node value (satisfactory/unsatisfactory) to represent the service level of the switch or router for the current mix of application traffic. To demonstrate the utility of this approach a discrete event simulation (DES) test-bed, in the OPNET telecommunications simulation environment, was created modeling the topology and traffic of three semi-autonomous networks connected by a backbone. Scenarios, designed to degrade performance by under-provisioning links or nodes, are run to evaluate QOE for an access network. The application classes and traffic load are held constant. Future research would include refinement of the mathematics, many additional simulations and scenarios varying other independent variables. Finally collaboration with researchers in areas as diverse as human computer interaction (HCI), software engineering, teletraffic engineering, and network management will enhance the concepts modeled.Ph.D.
Other
Engineering and Computer Science
Modeling and Simulation PhD
12
Pais, Fernando José Pinto. "Performance tangível versus performance intangível." Master's thesis, FEUC, 2016. http://hdl.handle.net/10316/32504.
Full textAbstract:
Relatório de estágio do mestrado em Gestão, apresentado à Faculdade de Economia da Universidade de Coimbra, sob a orientação de Paulo Miguel Marques Gama Gonçalves e Sérgio Daniel Duarte Lopes.O presente trabalho apresenta-se como um relatório de estágio que permitirá concluir o Mestrado em Gestão da Faculdade de Economia da Universidade de Coimbra. O estágio decorreu na Visabeira Pro – Estudos e Investimentos, SA (empresa pertencente ao Grupo Visabeira, SGPS, SA), mais propriamente no departamento de controlo de gestão e acompanhamento de negócio, entre as datas de 8 de fevereiro e 13 de junho de 2016. Assim, com este relatório pretende-se conjugar a elaboração de um ensaio teórico com a descrição do conjunto de atividades desenvolvidas pelo aluno ao longo do estágio curricular. O objetivo do estágio passou por facultar ao aluno competências de modo a que este seja capaz de produzir reports com periodicidade mensal através de Key Performance Indicators (KPI´s) relevantes à análise de cada negócio. Nos dias de hoje o termo performance assumiu uma importância que há alguns anos atrás não tinha. Vários estudos levaram a que se deixasse de olhar para este como uma simples medição de custos e/ou indicadores financeiros, propondo uma divisão entre indicadores financeiros e não financeiros. Contudo, esta separação não é suficiente, pois não evidencia aspetos como a imagem ou a cultura organizacional, fazendo com que não se tenha uma “imagem” completa da realidade organizacional. Posto isto, o grande propósito deste estudo passa por fornecer ao leitor uma visão alternativa que permita uma melhor compreensão das dimensões da medição de performance, dando assim destaque aos fatores intangíveis, já que estes hoje em dia desempenham um papel fundamental na criação de valor das organizações.
13
Maier, Philipp. "Website Evaluation Model and Key Performance Indicators /." St. Gallen, 2008. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/04608352001/$FILE/04608352001.pdf.
Full text
14
Lawson, Nicolette Patricia. "Environmental performance indicators in industrial management systems." Thesis, Brunel University, 1999. http://bura.brunel.ac.uk/handle/2438/5218.
Full textAbstract:
Measuring the Environmental Performance of industry is an essential element in the movement to minimise the impact that industry has on the environment. There has been a significant increase in interest in this area over the last few years, however it is recognised that the available literature still tends towards the conceptual and theoretical and there is little practical advice for a business wishing to undertake environmental performance measurement. This project has concentrated on the practical development of tools and techniques for measuring environmental performance in a large, complex engineering company, using LucasVarity as an example. The portfolio discusses the general trends and approaches in environmental performance measurement, explains the specific aspects developed in practice and their results. Finally, the general conclusions for industry are discussed.
15
Hayselden, Kirsten Jacqui-Anne. "Physical characteristics as performance indicators in surfing." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/662.
Full textAbstract:
The aim of this study was to identify indictors of performance in surfing. Therefore the objectives of the study were to determine the following: {u100085} Anthropometric measures such as: height, weight, body proportions; {u100085} Flexibility measures such as: back extension, hip flexion, ankle plantarflexion and dorsiflexion; {u100085} Core stability; {u100085} Dynamic balance; {u100085} Explosive leg power; {u100085} Which of the physical characteristics measured discriminate between elite and non-elite surfers. To achieve the aim and objectives of this study, the literature pertaining to excellence in surfing, and the theory surrounding talent identification and the many factors that can contribute to success in sport, were reviewed. Potential criteria important for performance in surfing were identified and appropriate tests to assess these criteria were selected. An ex post facto quasi experimental design was used to assess which of the identified criteria best discriminated between elite and non-elite surfboard riders. The test battery included a personal information questionnaire and the assessment of: anthropometric variables, flexibility, core stability, dynamic balance and explosive leg power. These abovementioned physical characteristics were identified from the literature as the factors most important to success in surfing. Fifty five (55) surfers were assessed of which 28 were elite surfers and 27 were non-elite surfers. The results obtained from the evaluation of the samples were compared in terms of their descriptive statistics and the differences tested for statistical and practical significance. The variables of height, age started surfing, core stability, dynamic balance, number of days surfed per week and number of hours surfed per day were found to most discriminate between the elite and non-elite participants. Finally, a stepwise discriminant analysis was used to determine classification functions that could be used for future prediction purposes. The variables included in the discriminant analyses included height, age started surfing, number of years surfing, core stability and dynamic balance. To verify the prediction model a jack-knife procedure was performed. The results from the jack-knife procedure indicated that 85.5 perecent of the entire sample was correctly classified while 92.9 percent of the elite sample and 77.8 percent of the non-elite sample were correctly classified. Thus, the discriminant functions obtained can be used for predictive purposes.
16
Krishnapillai, Alagesan. "Understanding key performance indicators through driver measures." Thesis, University of Ottawa (Canada), 2009. http://hdl.handle.net/10393/28321.
Full textAbstract:
Performance management is a vital part of every organization for its success and long term survival in the current competitive global market place. An organization needs a sound performance management framework to analyze its data to make strategic and tactical decisions. The weaknesses in today's performance management frameworks are linked to their inability to integrate strategy formulation with implementation.
In our thesis, we introduce D river Measure Models that can define cause-and-effect relationship between d river measures and Key Performance Indicators (KPIs) for effective performance management and strategic alignment. Driver Measure Models make the performance management more dynamic as the operational activities are linked to strategies.
Another contribution of the thesis is the identification of mathematical techniques to quantify relationships between KPIs and driver measures. Thesis makes an effort to show how mathematical techniques can be used for planning and forecasting outcomes while changing strategies. After conducting analysis using the mathematical techniques, organization can arrive at a set of operational tasks associated to driver measures which need to be executed to achieve its optimal result.
Finally, we identified the essential set of criteria that a performance management framework needs to address through a literature survey and a gap analysis of existing frameworks. We created an extension to the Balanced Scorecard framework based on Driver Measure Models and support for the management of external factors to address these criteria and compared it to existing frameworks using a case study.
17
Mahmoud, Salma Yahia Mohamed. "Use of performance indicators in UK construction." Thesis, University of Newcastle Upon Tyne, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.417414.
Full text
18
McCaghren, Neville G. (Neville Gregory). "Enabling process improvements through visual performance indicators." Thesis, Massachusetts Institute of Technology, 2005. http://hdl.handle.net/1721.1/34848.
Full textAbstract:
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.Includes bibliographical references (leaves 73-74).
Most modern production processes automatically generate volumes of rich data, including equipment states, material presentations, labor content, and quality non- conformances. Unfortunately, much of this data is either discarded immediately, or stored in its raw form in disparate data sources for subsequent review or reporting. Accessing the data in these systems often requires time-consuming transformations, filtering for relevancy and substantial latency, rendering the potential wealth of information useless to daily decision- makers on the factory floor. Without such information, individuals on the floor rely on heuristics, experience, and intuition to inform their decisions, often resulting in inefficiency and suboptimal solutions. This work explores the idea that decision-making can be improved through the automated transformation of data into information for real-time display on the factory floor. This thesis reviews the technology infrastructure components, evaluation metrics and presentation displays deployed at Raytheon Company that can not only characterize a current process, but also suggest opportunities for process improvement. Case studies illustrate the identification of a process issue, the investigation of root causes and improvement alternatives, and the evaluation of change efforts, all using visual performance indicators. Work for this thesis resulted in several interactive dashboards in the Microwave area that characterize the production process in terms of schedule, cost, and quality compliance, with additional tools to investigate non-conforming processes.
(cont.) The tools were first leveraged to improve line coordination and reduce process times for the radar sub-assembly process, resulting in a 50% increase in throughput, 70% reduction in throughput variation, and a cost savings of over 600 hours per radar for the targeted processes. More importantly, the technological and cultural foundations for continual process evaluation and improvement were laid, which have the potential to yield far greater improvements in the future.
by Neville G. McCaghren.
S.M.
M.B.A.
19
Hogg, Sophie Royda. "Using key performance indicators in town centre management." Thesis, Manchester Metropolitan University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.271269.
Full text
20
Ersson, Sofi. "Indicators in Action : Development, Use and Consequences." Doctoral thesis, Uppsala : Företagsekonomiska institutionen, Uppsala universitet, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8336.
Full text
21
Lind, Erik, and Michael Arvidsson. "Indicators of goodwill impairments: Pre- and post-acquisition indicators ability to predict future impairments." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-230212.
Full textAbstract:
Companies allocate the majority of the acquisition price to goodwill, which has resulted in goodwill to become a prominent asset on companies balance sheets. Research shows that goodwill impairments lag behind the economic reality between two to four years and that the current accounting regime does not provide adequate disclosures to predict future impairments. The purpose of this paper is to examine what factors that can predict the occurrence of future goodwill impairments. We carry out our investigation by choosing several pre-acquisition and post-performance indicators, which we hand-collect from companies’ annual reports. Our sample includes acquisitions made by Swedish listed companies during the period 2005 to 2011. To examine the predictability of goodwill impairments we carry out a series of binary logistic regressions in which goodwill write-offs are predicted by our acquisition and performance indicators. Our results suggest that information on acquisition activity, change in segment-level return on assets and firm-level return on assets are useful to predict goodwill impairments. Although our findings indicate that information surrounding the acquisition and subsequent performance can be helpful in predicting future impairments there is still difficulties for external stakeholders to predict goodwill write-offs. This is due the fact that a majority of acquisitions lack adequate information on the acquired goodwill. Consequently, our findings have implications for the accounting literature and standard setters since it is questionable whether financial statements and their disclosures provide sufficient and relevant information to evaluate the economic reality of goodwill balances.
22
Hailemariam, Matias. "Business Driven Maintenance Strategy Development with Performance Indicators." Thesis, Växjö University, School of Technology and Design, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-5564.
Full textAbstract:
The overall target of the maintenance management system is to improve the role of a maintenance organization in positively impacting production capacity, products quality, safety and also overall production cost. In the course of ensuring the above mentioned benefits, the maintenance system should be designed under an umbrella of appropriate strategy that is developed in line with the company’s major business objectives.
The thesis work is focused on developing a model that assist the design of a maintenance strategy which is linked with the company’s major business objectives. And for this the balanced score card approach is utilized. Then the model’s application is tested in a case company with the general procedures described below.
The business requirements by the customers, which are translated to business objectives of the case company, were used as starting points. Then the production performance indicators were checked for their effectiveness in addressing the business objectives of the company. After this, a maintenance strategy with approaches to address the business objectives of the company, which are expressed by the production performance indicators, was developed with potential maintenance performance indicators.
The result showed that the different elements incorporated in the model developed are appropriate in linking the maintenance activities with the company’s business objectives as can be observed from the analysis made on the case company.
23
Samir, Kousay. "Key Performance Indicators in Cyber-Physical Production Systems." Thesis, KTH, Industriell produktion, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-217866.
Full text
24
Kerr, Stephen Gawley. "Key performance indicators as a policy implementation technique." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape3/PQDD_0013/NQ59609.pdf.
Full text
25
Paige, R. Michael. "Internationalization of Higher Education : Performance Assessment and Indicators." 名古屋大学高等研究教育センター, 2005. http://hdl.handle.net/2237/16615.
Full text
26
Meakin, Martin Lawrence. "The place of performance indicators in school improvement." Thesis, University of East Anglia, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423502.
Full text
27
KAHN, MARCIO. "ECONOMIC AND FINANCIAL PERFORMANCE INDICATORS OF PETROLEUM RESERVES." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2002. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=2525@1.
Full textAbstract:
COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOREssa dissertação tem o objetivo de apresentar e aplicar uma metodologia de cálculo de indicadores de desempenho econômico e financeiro obtidos a partir das informações de reservas de empresas de exploração e produção de petróleo. Inicialmente é feita uma revisão bibliográfica de tópicos relevantes ao assunto. Em seguida, é apresentada a metodologia de cálculo dos indicadores de desempenho. Por fim, é desenvolvido um sistema de informações, Sistema de Avaliação Econômica e Financeira de Reservas (SAFER), capaz de auxiliar a Petrobras tanto na elaboração dos relatórios contábeis como na avaliação de desempenho econômico e financeiro das empresas do setor.
This thesis intends to present and apply a computation methodology of economic and financial performance indicators derived from the financial disclosures presented by the petroleum exploration and production companies concerning their reserves. A bibliography review on the main topics about the subjects is done. Then, the computation methodology of economic and financial performance indicators is presented. Last, an information system (Economic and Financial Reserves Evaluation System - SAFER) is proposed for helping Petrobras to prepare the accounting reports and to perform an economic and financial evaluation of the E&P companies.
28
Osborne, James Clark M. C. P. Massachusetts Institute of Technology. "Indicators that matter : measuring transportation performance in Ahmedabad." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/77835.
Full textAbstract:
Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 2012.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 127-132).
In light of the growing challenges of planning for transportation in India, this thesis proposes that a set of indicators, sensitive to local conditions, developed, implemented and managed through a collaborative partnership with public and agency stakeholders can provide an effective framework to evaluate investments in transportation infrastructure. It analyzes the implications of following the Indian Ministry of Urban Development's (MoUD) Urban Transportation Service Level Benchmark indicators, and offers an alternative set of indicators with an eye towards expanding the set of capabilities and choices available to all transportation system users. In evaluating the MoUD's benchmarks and an alternative subset of Human Powered Transport (HPT) indicators, this thesis utilizes participant observation on four main corridors in the city of Ahmedabad, India, a tier I Indian megacity of 5.5 Million people. In light of historical transportation performance and development indicator practices, an alternative set of indicators is developed which attempt to reset the focus on the transportation needs of India's urban population. Finally, this thesis ends with a discussion of the ways that indicator creation can actually become an iterative and reflective process, used by stakeholders to provide equitable transportation outcomes.
by James Clark Osborne.
M.C.P.
29
Sui, Yu 1973. "Identification of performance indicators for nuclear power plants." Thesis, Massachusetts Institute of Technology, 2001. http://hdl.handle.net/1721.1/29997.
Full textAbstract:
Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Nuclear Engineering, 2001.Includes bibliographical references (p. 160-162).
Performance indicators have been assuming an increasingly important role in the nuclear industry. An integrated methodology is proposed in this research for the identification and validation of performance indicators for assessing and predicting nuclear power plant overall performance (i.e., both economic and safety performance) in a systematic and quantitative way. The methodology consists of four steps: the selection of target sites/plants, the identification and refinement of candidate indicators, the collection of historical operating records of selected indicators, and the identification and evaluation of correlations between selected indicators and plant performance through data analysis. The methodology is centered upon individual plants, using plant-specific operation records to identify and validate plant-specific correlations. It can also be applied to multiple plants and the results from different plants can be compared to identify and analyze commonalities and differences in plant operations across-plant. Case studies of the proposed methodology were performed at three target plants. A list of candidate performance indicators was identified through a sensitivity analysis on a quantitative model of nuclear power plant operation. The list was validated and supplemented through interviews with plant personnel and a refined, plant-specific list was obtained for each target plant. Historical operating records of candidate indicators in the lists were collected from target plants. Data analyses, including correlational analysis, multivariate regression analysis, and lead/lag time analysis, were performed using the historical data collected.
(cont.) The methodology was originally intended for the identification of leading indicators, which can provide advance warnings of deterioration of performance before the direct outcome indicators are affected. A regression-based lead/lag time analysis method was proposed and applied in the case studies to evaluate lead/lag relationships between candidate indicators and plant performance. However, the method did not produce stable and reliable results by using the data currently available at the target plants and was not able to identify leading indicators with certainty. As a result, we shifted the focus of our data analysis to identifying correlations between candidate indicators and plant performance through correlational analysis and multivariate regression analysis. Several findings are noteworthy: (1) Data analysis results were sensitive to the indicators and data points used, mainly due to the small number of data points (30-60) available for use in the analyses; (2) Data analysis results generally agreed with our knowledge and expectation, with a few exceptions; (3) Correlations showed large variations from plant to plant; (4) Correlations varied from time to time at most target plants; (5) The outcome indicators with smoother patterns (e.g., the INPO performance index) tended to correlate better with candidate indicators than the outcome indicators that measured relatively rare events and had sharp changes in their patterns (e.g., unplanned capability loss factor); (6) Work order backlogs stood out as important indicators for all three target plants; ...
by Yu Sui.
Ph.D.
30
Ngara, Rutendo L. "Performance and sustainability indicators for Clinical Engineering Services." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/3186.
Full textAbstract:
Bibliography: p. 223-236.In support of the focus on improved performance of health systems¹ this study forms part of an on-going project aimed at establishing indicators for the performance and sustainability of Clinical Engineering Services², as an integral part of cost-effective healthcare service delivery. The study itself develops a working framework for achieving the objectives ofthe project. The general function of a Clinical Engineering Service is to provide a supportive role in the planning, evaluation, procurement, installation, utilisation and maintenance of medical devices (defined as including all medical/surgical devices, equipment and instruments). However, the boundaries of these support roles are not clear and welldefined, as what applies to one country or institution does not necessarily apply to another. Also, a clinical engineering service can range from one isolated but dedicated individual to a fully equipped department with professional and technical/artisan staff, supported by adequate technological and administrative infrastructures, to a shared regional/central resource centre.
31
Kovach, Matthew. "Causal Inference of Human Resources Key Performance Indicators." Bowling Green State University / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1542361652897175.
Full text
32
De, Jongh Derick. "Indicators of corporate social performance in South Africa." Thesis, University of Pretoria, 2003. http://hdl.handle.net/2263/27494.
Full text
33
Kucukaltan, Berk. "A decision model to prioritise logistics performance indicators." Thesis, Brunel University, 2016. http://bura.brunel.ac.uk/handle/2438/13993.
Full textAbstract:
Performance measurement is an important concern that has recently attracted much attention in the logistics area from both practitioners and academics. The performance measurement of logistics companies is based upon diverse performance indicators. However, to date, limited attention has been paid to the performance measurement of logistics companies and, also, performance measurement processes have become more complex for logistics companies due to the existence of numerous performance indicators. In this regard, the way in which decision makers in logistics companies deal with some vaguenesses, such as deciding on the most important indicators holistically and determining interrelationships between performance indicators, has remained an issue that needs to be resolved. This study, therefore, aims to offer a comprehensive decision model for identifying the key logistics performance indicators and determining the interrelationships among these indicators from logisticians’ perspective. In line with this purpose, the research first presents a stakeholder-based Balanced Scorecard (BSC) model which provides a balanced view by including financial and non-financial performance indicators and a comprehensive approach as a response to the major shortcoming of the generic BSC regarding the negligence of various stakeholders. Then, a large number of performance indicators used in logistics are systematically examined under the proposed model, and the key indicators are selected through an online survey conducted in the Turkish logistics industry. Subsequently, since the performance measurement indicators are not independent of each other, it is critical to understand the causal relationships among different indicators. In such cases, group decision making techniques are capable of modelling such complexities. After a systematic comparison of these techniques, a realistic and easy-to-follow multi-criteria decision making technique, the Analytic Network Process (ANP), is revealed as a suitably powerful method to determine the interrelationships among the indicators. Additionally, a case study approach based on the data obtained from three logistics companies is used to illustrate both the applicability of the model and the practicality of the ANP application. Furthermore, the sensitivity of the results about the case companies is also analysed with several relevant ‘what-if’ scenarios. Thus, real-life practices of three case companies are investigated with the proposed approach. Consequently, this research proposes the BSC-ANP integration which provides a novel way and in-depth understanding to evaluate logistics performance indicators for the competitiveness of logistics companies. Thus, in order to address the aforementioned vaguenesses, the proposed model in this study identifies key performance indicators with the consideration of various stakeholders in the logistics industry to decide on the most important indicators, and evaluates the interrelationships among the indicators by using the ANP. The results of the study show that the educated employee (15.61%) is the most important indicator for the competitiveness of logistics companies and four prominent indicators (educated employee, managerial skills, cost, and profitability) need to be primarily considered by logistics companies. In this way, with this integration, not only the performance indicators in logistics, but also different stakeholders of logistics companies are assessed by the ANP method. This means that the results of this research are not only useful for helping logistics companies to decide which indicators should be focused on to become more competitive, but also can be used as a reference model by different stakeholders in their decision-making processes in order to select the best logistics provider.
34
Conroy, Jacqueline. "Increasing Known Performance Indicators Using Andragogy-Based Models." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5999.
Full textAbstract:
Variety of training models are used in large retail organizations in South Carolina. Large retail organizations have leaders educating their employees using multiple methods of training without regard as to how adults learn. Leadership of large retail organizations in South Carolina may be investing in training materials, concepts, and facilitation methods that may not have substantive impact on known performance metrics. Knowles' theory of andragogy has been at the forefront of adult education theory as it has led many researchers to explore new methods for adults to learn effectively. A quasi-experimental study was designed to determine if an andragogy based training models have influenced performance of employees measured by existing performance indicators. The data were collected from a t sample of 715 employees before and after an andragogy style training was administered. The data analysis, using paired t-test. showed significant variance in all three dependent variable metrics. Sales and credit card percent to goal metrics showed negative variance and item locate metric showed a positive variance thus providing quantifiable data from andragogy-style training. This study addressed the gap in the literature regarding the effectiveness of training adults using adult-learner methods and has the potential to contribute to positive social change by affecting the culture of how employers in large retail organizations are training their employees. Management for large retail organizations could find a higher return on investment the training as well as increased morale; while increasing retailer profits and potentially increasing career advancement opportunities and merit increases.
35
Suwignjo, Patdono. "Quantitative methods for performance measurement systems." Thesis, University of Strathclyde, 1999. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21437.
Full textAbstract:
The business environment has changed dramatically since the 1980s. Many researchers have shown that the traditional financially-based performance measurement systems have failed to cope with the current dynamic business environment. Even although new performance measurement systems have been proposed, such as Activity-Based Costing, the Balanced Scorecard, the SMART system, the Performance Measurement Questionnaires and the Cambridge model, the problem of quantifying the interaction of the factors affecting business performance still remains. The objectives of this thesis are: 1. To develop a performance measurement system model that can be used to quantify the effects of factors on performance and consolidate them into a single performance indicator. 2. To develop a model for reducing the number of performance reports. 3. To carry out experiments for testing the validity, applicability and stability of the models developed. To achieve these objectives this thesis reviews research methodology literature, studies the traditional and new performance measurement systems, identifies the current problems of performance measurement systems, reviews existing methods for identifying, structuring and prioritising performance measures, reviews the multicriteria methods, studies the analytic hierarchy process (AHP) and its controversy, develops quantitative methods for performance measurement systems and carries out experiments to test the validity, stability and applicability of the methods developed. To quantify the effect of factors on performance and consolidate them into a single performance indicator a quantitative method for performance measurement system (QMPMS) was developed. The method uses cognitive maps for identifying factors affecting performance and their relationship, structured diagrams for structuring the factors hierarchically and analytic hierarchy process for quantifying the effects of factors on performance. The method was then extended to reduce the number of performance reports. The QMPMS and its extension were implemented in three case studies to test their theoretical and application validity. The first case study applied the models to 'J&B Scotland Ltd.' to identify whether the models can produce the intended outputs. The second case study applied the QMPMS to 'Seagate Distribution (UK) Ltd.' to test the validity (accuracy) and stability of the QMPMS. Finally, the third case implemented the QMPMS to quantify and consolidate Inland Revenue, Cumbernauld's performance measures. It was found from the experiments that the QMPMS is quite accurate (the mean percentage of deviation is less than 4 percent), stable for a reasonable period of time and it can be applied comfortably to real cases. The QMPMS is now being used by the Inland Revenue - Cumbernauld for producing a single performance indicator of their business processes and overall office.
36
Busuladzic, Ishak, and Marcus Tjäder. "Performance Indicators for Smart Grids : An analysis of indicators that measure and evaluate smart grids." Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-48902.
Full textAbstract:
Sweden has developed ambitious goals regarding energy and climate politics. One major goal is to change the entire electricity production from fossil fuels to sustainable energy sources, this will contribute to Sweden being one of the first countries in the world with non-fossil fuel in the electricity sector. To manage this, major changes need to be implemented and difficulties on the existing grid will occur with the expansion of digitalization, electrification and urbanization. By using smart grids, it is possible to deal with these problems and change the existing electricity grid to use more distributed power generation, contributing to flexibility, stability and controllability. The goal with smart grids is to have a sustainable electricity grid with low losses, security of supply, environmental-friendly generation and also have choices and affordable electricity for customers. The purpose of this project is to identify and evaluate several indicators for a smart grid, how they relate and are affected when different scenarios with different technologies are implemented in a test system. Smart grid indicators are quantified metrics that measure the smartness of an electrical grid. There are five scenarios where all are based on possible changes in the society and electricity consumption, these scenarios are; Scenario A – Solar power integration, Scenario B – Energy storage integration, Scenario C – Electric vehicles integration, Scenario D – Demand response and Scenario E – Solar power, Energy storage, Electric vehicles and Demand response integration. A model is implemented in MATLAB and with Monte Carlo simulations expected values, standard deviation and confidence interval were gained. Four selected indicators (Efficiency, capacity factor, load factor and relative utilization) was then analyzed. The results show that progress on indicators related to all smart grid characteristics is needed for the successful development of a smart grid. In scenario C, all four selected indicators improved. This shows that these indicators could be useful for promoting the integration of electric vehicles in an electricity grid. In Scenario A, solar power integration contributed to all indicators deteriorate, this means that, technical solutions that can stabilize the grid are necessary to implement when integrating photovoltaic systems. The load factor is a good indicator for evaluating smart grids. This indicator can incentivize for an even load and minimize the peak loads which contributes to a flexible and efficient grid. With the capacity factor, the utilization and free capacity can be measured in the grid, but it can counteract renewable energy integration if the indicator is used in regulation.
37
Potter, Gareth Wyn. "Modelling winning performance in invasive team games." Thesis, Cardiff University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.262768.
Full text
38
Forsberg, Caroline, and Marika Daleke. "Measuring and Visualizing Business Performance Indicators in Corporate Accelerators." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279495.
Full textAbstract:
The corporate accelerator Ericsson ONE, at the multinational networking and telecommunications company Ericsson headquartered in Sweden, is subject to this master thesis research. Within the organization, there was a need for a new business performance measurement system for indicating the performance and success of Ericsson ONE. The objective of this research was to find suitable frameworks and methods that can be applied when developing a customized business performance measurement system for a corporate accelerator. The goal was then to identify relevant measurements and Key Performance Indicators for Ericsson ONE to use and to visualize that data to communicate it to the users. This has been a qualitative study with ten conducted semi-structured, in-depth interviews with representatives from different departments at Ericsson ONE. Additionally, interviews were also made with representatives from an external accelerator program. The study has been following a three-step method for assessing and developing a business performance measurement system in a structured way. It resulted in a mockup of a dashboard where data for the new business performance measurements both can be collected and visualized. To ensure all important areas and perspectives of the organization are covered, the strategy performance management tool Balanced Scorecard was applied.Företagsacceleratorn Ericsson ONE i det multinationella nätverks- och telekommunikationsföretaget Ericsson med huvudkontor i Sverige är uppdragsgivaren för detta examensarbete. Inom organisationen fanns ett behov av ett mätsystem för att indikera hur Ericsson ONE utvecklas och för att se vilken framgång som sker. Syftet med denna uppsats var att hitta lämpliga ramar och metoder för att utveckla ett anpassat mätsystem till en företagsaccelerator. Målet var att för Ericsson ONE identifiera relevant mätbar data utifrån lämpliga ramverk samt att visualisera och kommunicera denna data för användarna. Denna kvalitativa studie har genomförts genom att representanter från olika delar av Ericsson ONE har intervjuats på ett semistrukturerat sätt. Även representanter från ytterligare ett acceleratorprogram har inkluderats. Projektet har följt en trestegsmetod för att utvärdera och utveckla ett mätsystem på ett strukturerat sätt. Detta resulterade i att en mockup för en dashboard har utvecklats där data och mätindikatorerna kan samlas ihop och visualiseras. För att säkerställa att alla viktiga områden och perspektiv i organisationen täcks, användes strategihanteringsverktyget Balanced Scorecard.
39
Jacobson, Olof. "Correlating Local Weather Conditions with Cellular Network Performance Indicators." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-189600.
Full textAbstract:
In this thesis, the relationships between local weather and the performance of a cellular telecommunications network were investigated by means of data analysis. Models of the average daily cycles in the data were developed accounting for cyclic behaviour and seasonal trends. Several different analysis methods were then performed on data measuring deviations from these average cycles. The methods used were multiple linear regression, partial least squares regression, calculation of Spearman's correlation coefficients, and regression by artificial neural networks. Some of the results indicate that the number of calls being attempted in the network is related to the local weather conditions. Additionally, small indications were found that the percentage of failed calls in the network was related to the amount of precipitation. These findings could potentially be valuable for network operators.I detta examensarbete undersöktes samband mellan lokala väderförhållanden och indikatorer på nätverksprestanda för ett mobilnätverk. Undersökningen genomfördes med hjälp av dataanalys. Modeller för den genomsnittliga dagliga variationen i de undersökta parametrarna utvecklades där hänsyn togs till cykliska trender och säsongsberoende. Ett flertal analysmetoder tillämpades sedan på data som mätte avvikelser från de genomsnittliga variationerna. Metoderna som användes var linjär regression, ’partial least squares’ regression, uträkning av Spearmans rangkorrelation, och regression med hjälp av artificiella neuronnät. Resultaten indikerade att antalet samtal som försökte kopplas upp i nätverket influerades av väderförhållandena. Dessutom kunde små indikationer urskiljas på att nederbörd påverkade andelen misslyckade samtalsuppkopplingar i nätverket. Resultaten kan potentiellt vara av värde för nätverksoperatörer.
40
Al-Amri, Haiyaf Salih. "Human resource management practices & performance indicators in hospitals." Thesis, University of Birmingham, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.251835.
Full text
41
Climaco, Carmo. "The use of performance indicators in school self-evaluation." Thesis, Cranfield University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.260439.
Full text
42
CARVALHO, ELAINE ALVES DE. "HEURISTICS FOR DATA WAREHOUSE REQUIREMENTS ELICITATION USING PERFORMANCE INDICATORS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2009. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=15136@1.
Full textAbstract:
COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIORAs organizações se deparam com uma necessidade cada vez maior de mudar e evoluir, mas para isso elas precisam tomar as decisões corretas. Para essa tomada de decisão, as empresas estão adotando os recursos disponibilizados pela Tecnologia da Informação (TI) como parte fundamental para apoiar suas decisões. Um componente de TI essencial para aprimorar o processo de tomada de decisão é o data warehouse. Para cumprir bem o seu papel, o data warehouse deve ser bem definido. Embora existam diversas abordagens que buscam melhorar a tarefa de identificação dos requisitos para data warehouses, poucas exploram as contribuições da Engenharia de Processos de Negócios (EPN) no processo de definição dos requisitos. Esta dissertação estuda um meio de aprimorar a tarefa de elicitação de requisitos para data warehouses, utilizando indicadores de desempenho aliados aos processos de negócio. Para isso é sugerido um conjunto de heurísticas que visam, a partir dos indicadores de desempenho, orientar a descoberta dos requisitos de data warehouse. A aplicação das heurísticas propostas é feita em um caso, facilitando a compreensão da abordagem sugerida nesse trabalho.
Organizations need to change and evolve, but for that it is necessary to make the right decisions. For this decision, companies are using Information Technology (IT) as a fundamental part to support their decisions. An essential IT component to improve the process of decision making is the data warehouse. In order to fulfill its role well, the data warehouse must be well defined. There are various approaches that try to improve the task of identifying data warehouses requirements, but few explore the contributions of Business Processes Engineering (BPE) in the process of requirements gathering. This dissertation studies how to improve data warehouses requirements elicitation using performance indicators allied to business processes. For this it is suggested a set of heuristics designed to guide performance measures identification and data warehouse requirements discovery. The heuristics are applied in a case to facilitate understanding of suggested approach in this work.
43
Sewry, Nicola. "Key performance indicators and predictors in Varsity Cup rugby." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13267.
Full textAbstract:
Rugby union is a popular sport worldwide, and due to the professional nature of the sport the demands on players continues to increase, resulting in acute and chronic fatigue. The aims of the study were to investigate the tools used to monitor and predict changes in training status and determine the effectiveness of these to: (i) measure the subjective nature of coaches and their selection relating to the players’ performance, and (ii) to use performance indicators to correlate to team performance. The University of Cape Town Rugby Varsity Cup Team (First XV squad) were monitored from their pre-pre-season until the end of their competitive season. Players completed a testing battery (anthropometry, strength, muscular endurance, speed and aerobic fitness) during the season, along with Rating of Perceived Exertion and body mass was recorded every practice. Players also completed the HIMs test (measure of heart rate recovery) weekly. Coaches rated players every practice on three variables and the matches were recorded and video analysis performed to determine key performance variables. Most of the players improved in their testing battery between pre-pre-season and pre-season. Average session load varied across the phases of the season and was highest in the pre-preseason. Change in load however, was not reflected by changes in heart rate recovery which remained relatively stable across the season. The players’ body mass varied throughout the tournament, with certain players having a larger coefficient of variation compared to others. There was no relationship between performance in the testing battery and selection for matches. The coaches all had different ratings for the players, with no correlation between players selected and those not selected. There was a correlation between the subjective rating of players in the week leading up to the match and the match ratings of Coach 3 (head coach). The Varsity Cup rugby union players followed similar trends described in previous literature in physiological testing batteries, training loads and player management. The novel aspect of this study was the collection of data from the coaches involved. This qualitative data provides insight into the coaches’ selection process or lack thereof within a team environment. The data also illustrates the differences between the coaches’ interpretation of the players’ “performance”. The Varsity Cup is a relatively young tournament and should be further investigated to properly understand the differences between it and professional and amateur rugby union.
44
Talley, James Tazewell. "Minor variations in performance as indicators of musical meter /." The Ohio State University, 1989. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487599963591401.
Full text
45
Kim, Mark Euno. "Evaluation of performance measures as leading indicators of safety." [Gainesville, Fla.] : University of Florida, 2006. http://purl.fcla.edu/fcla/etd/UFE0015846.
Full text
46
Bao-Jinn, Wang, and 王保進. "Performance Indicators of Higher Education." Thesis, 1993. http://ndltd.ncl.edu.tw/handle/96246883002125879798.
Full text
47
Basso, Jacopo. "Key Performance Indicators for Innovation." Master's thesis, 2016. http://hdl.handle.net/10362/20530.
Full textAbstract:
CEMSThe work project follows the CEMS Business Project “Key Performance Indicators for Innovation”, for EDP Innovation. In order to evaluate the accuracy and sustainability of the company’s current KPIs, a detailed analysis of its innovation strategy was developed with respect to EDPI’s competitors and relevant frameworks for innovation management. Consequently, disruptive KPIs were suggested to be added to EDP-I’s Balanced Scorecard in order to improve the efficiency of the company’s innovation processes. Furthermore, some relevant insights about how companies can successfully select, manage and prioritise ideas and fostering innovation within their ranks were discussed.
48
Pardinha, João Saraiva. "Key performance indicators em alojamento local." Master's thesis, 2019. http://hdl.handle.net/10773/28196.
Full textAbstract:
O atual ambiente empresarial que se assiste no setor do turismo e, em
particular, ao nível do alojamento, é pautado pelo crescente nível de
competitividade, associado, tanto à proliferação do número de novos agentes
no mercado, como pelas constantes mudanças e níveis de exigência dos
novos consumidores turísticos.
Várias investigações enunciam o uso de informação e de key performance
indicators (KPIs) nos processos de tomada de decisão ao nível organizacional
como uma forma eficiente de dar resposta aos desafios colocados pelo
crescente ambiente competitivo.
Estas evidências são transversais a todos os negócios do subsetor do
alojamento, independentemente da sua dimensão ou tipologia. Assim, as
unidades de alojamento local (AL), que se caracterizam por serem
maioritariamente de pequena e média dimensão, não são exceção; pelo
contrário, a forte dinâmica registada por estas unidades no contexto nacional
tem evidenciado necessidades de informação específicas.
O presente estudo tem como objeto de investigação a avaliação do uso de
informação e, especificamente, de KPIs por parte de gestores-proprietários de
unidades de AL de pequena e média dimensão. A metodologia adotada para a
prossecução dos objetivos de investigação contemplou, numa primeira fase,
entrevistas exploratórias com peritos e, numa segunda fase, a disseminação
de um questionário online a gestores-proprietários de PMEs em AL.
Os resultados desta investigação consubstanciam um relevante contributo para
o setor, uma vez que se debruçam sobre uma temática que ainda se encontra
pouco explorada. Assim, conclui-se que os gestores de AL em Portugal
valorizam o acesso a informação pertinente e a indicadores de apoio à gestão
dos seus negócios, bem como, tendencialmente, recorrem a KPIs da relação
com o hóspede, de atividade/ operacionais e financeiros.The current business environment in the tourism industry and, in particular, in the lodging sector is driven by the increasing level of competitiveness associated with the boom of new players in the market, as well as the current changes and levels of demand of the new tourism consumers. Several previous studies highlight the use of information and key performance indicators (KPIs) at the organizational decision-making processes as efficient tools for thriving in the growing competitive environment. These evidences can be found throughout the tourism accommodation businesses regardless of their size or typology. Having said that, the local lodging, that usually are small and medium size units, are no exception; on the contrary, their role in the national context has shown specific information needs. The goal of this study is to assess the use of information and KPIs by the manager-owners of small and medium size local lodging units in Portugal. The methodological process comprised in the first place a set of exploratory interviews with experts and later on the dissemination of an online questionnaire to all manager-owners of small and medium size local lodging units in Portugal. The results of this investigation represent an important input to the sector since there is still little research on this matter. Thus, we concluded that managers of local lodging units in Portugal consider the access to information and specific indicators relevant for the management of their businesses. In particular, these managers tend to use more widely KPIs that depicts relationship with guests, KPIs that reflect the activity/ operation of the lodging units and also financial KPIs.
Mestrado em Gestão e Planeamento em Turismo
49
Kuo, Chin-wei, and 郭勁緯. "Developing Performance Indicators for Residential Service." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/6xucq3.
Full textAbstract:
碩士國立中央大學
營建管理研究所
97
Property management has be raised and put into practice for over three decades in Taiwan. It is mostly limited to maintenance of buildings plus basic services such as receipt of letters and registration of visitors. Further service and service quality do not usually take into account but they are more and more important as customer service goes diversified. The research objective is to develop the performance indicators of residential service so as to evaluate quality of residential service. Comprehensive literature review shows the general performance for property management, followed by expert interviews that direct the questionnaire survey. The survey interviewed 16 well-experienced experts and adopted Delphi and Likert’s scale to obtain 34 valid questionnaires. The results conclude that two major aspects of property management with 5 performance levels were developed. These levels comprise 28 performance indicators integrated with adjustable weight suitable for further extension or amendment. Residential service is quantified and its quality can be evaluated.
50
Budawara, Nasma. "Key performance indicators to measure design performance in construction." Thesis, 2009. http://spectrum.library.concordia.ca/976626/1/NR63350.pdf.
Full textAbstract:
The performance of the design activities for a construction project can have a significant impact on the overall performance and efficiency of the project. Design activities need to be monitored to measure performance of the design process. Performance indicators can be used in this process. The Indicators can: i) measure the degree of success of a project or organization; ii) predict, control and measure the performance of design processes; iii) benchmark performances of different projects within the same- company or with other firms; iv) track and demonstrate long-term development and improvement, thereby decreasing design and construction cost and time and increasing the quality of the design product. In the context of Canada, specific construction performance indicators to assess construction project performance across project phases have yet to be formulated and documented. Therefore, there is a need to develop such indicators for the Canadian consulting engineering. From this perspective, the present research introduces practical framework and describes a model that measure the performance of the design activities for Canadian construction projects. The main objectives of this research are the following: i) to identify key indicators that affect the design performance of construction projects; ii) to develop a model for Key Performance Indicators (KPIs) to measure the performance of design activities in the Canadian construction industry; and iii) to examine the possibility of their use in the construction industry. The methodology adopted for this research is based on review of the existing literature on design processes, review of the existing literature on design performance indicators, questionnaire surveys, interviews with practitioners, and case studies. The questionnaires along with the interviews with designers and managers from the Canadian consulting engineering are mainly conducted to explore and indentify indicators affecting the design performance. The case studies are used to validate and amend the use of these indicators in measuring project performance at the design stage. A web-based questionnaire aimed at design and construction firms was constructed. The significance and the quantification of design performance indicators are determined using a statistical package. The results from the questionnaire were used to develop a generic set of nine groups of design performance indicators for the Canadian consulting engineering. However, this research focuses on the heavy construction sector. The nine groups of indicators have been compared in pairs to identify their level of importance to each other. Experts from heavy construction participated in the pairwise comparisons task. Built on the results of the survey and experts judgment, a Model for Design Performance Measurement (MDPM) is introduced. The MDPM uses the standard Analytic Hierarchy Process (AHP) method to assign weights to the scores of the selected indicators, to measure a project performance and to compare projects. The MDPM is tested for small scale heavy constructions. The developed design performance measurement model can 1) predict, track, and control future performance, 2) highlight area/s for future improvement, 3) enable companies to benchmark the performance of different projects from the same or different companies, and 4) document all design performance data