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Dissertations / Theses on the topic 'Perceived intelligence'
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1
López, Rúa Germán, and Alcántara Maria Fernanda Perez. "Emotional Intelligence as coping skill for perceived stress." Thesis, Linnéuniversitetet, Institutionen för psykologi (PSY), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85272.
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The purpose of this current study is to evaluate if there is a relation between Emotional Intelligence, Perceive Stress and Coping Skills in a sample of Mexican employees in a medium size international organization (n =102). The questionnaires used were a compendium of three different instruments; including: 33-item Self-report measure of Emotional Intelligence, four COPE Inventory’ subscales and Perceived Stress Scale (PSS- 14). After analyzing the gathered data, Multiple Regression was applied. Significant correlations in the expected direction were found, indicating that Emotional Intelligence can be useful as a coping skill towards perceive stress.
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Lindskoog, Pontus, and Jacob Westfeldt. "Drilling down into Business Intelligence : A study of implementation obstacles." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-314685.
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Even though the development of business intelligence is moving forward rapidly, a substantial number of organizations are yet to implement business intelligence. Therefore, this thesis aims at investigating what internal organizational obstacles that could be hindering the implementation of business intelligence and how these obstacles could be overcome. In order to answer this, the Technological Acceptance Model combined with the notion IT identity, is used as the theoretical framework. This thesis is of an interpretivist nature and data was collected through qualitative, semi-structured interviews with six experts within the field of business intelligence, consisting of consultants and business intelligence managers. The identified obstacles could be connected to employees’ perceived usefulness being too low in relation to the perceived non-pecuniary cost. The proposed solutions aims at raising the perceived usefulness and lower the non-pecuniary cost through different methods presented in this thesis.
3
Patterson, Marla K. (Marla Kay). "The Relationship Between Abilities and Perceived Everyday Intelligence in Older Adults." Thesis, University of North Texas, 1996. https://digital.library.unt.edu/ark:/67531/metadc278152/.
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This study examined the relationship between perceptions of intellectual functioning and measures of cognitive abilities, personality variables and sociodemographic information. One hundred and fifty-two older community residing adults were asked to define their perception of intelligence by completing a questionnaire that asked the extent to which a variety of tasks are: functionally important, contribute to feelings of intellectual vitality and are the object of worry or concern. They also estimated their skill at performing each task. The hypothesis that cognitive abilities would best predict perceptions of cognitive functioning was moderately supported. Personality variables, specifically anxiety, were more predictive of the meaning variables than abilities.
4
Abdulkarim, Randa M. "The Relationship between a Leader's Self-Perceived Level of Emotional Intelligence and Organizational Climate, as Perceived by Organizational Members." Thesis, Grand Canyon University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3587854.
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Emotional intelligence, which involves competencies that can help leaders deal more effectively with organizational members and foster a healthy organizational climate, has become increasingly more popular and debated in recent years. The purpose of this quantitative, correlational study was to determine whether a relationship existed between a leader's self-perceived level of emotional intelligence and the overall organizational climate, as perceived by organizational members in a nonprofit setting. The research question focused on whether a leader's level of emotional intelligence correlated with a healthy organizational climate. The Emotional Intelligence Quotient Inventory (EQ-I) was administered to 29 leaders from various nonprofit organizations from the United States and the Palestinian territories. The Organizational Climate Questionnaire (OCQ) was administered to 96 organizational members to determine organizational climate. Data obtained from the aforementioned instruments were analyzed using Pearson correlations and multiple regressions. The study revealed no significant relationship between the emotional intelligence of leaders and organizational climate as perceived by organizational members. The results of the study indicate that individuals working in nonprofit organizations are perhaps influenced and/or motivated differently than individuals working in for-profit organizations.
Keywords: emotional intelligence; organizational climate
5
Roseberry, Wayne. "Military Leaders' Perceived Importance of Emotional Intelligence (EI) Characteristics When Leading Organizational Change." Thesis, Brandman University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10816324.
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Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.
Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an in-person or telephonic interview of eight EI questions and the collection of award artifacts. These qualitative tools helped the researcher gain insight on the perceived importance of EI competencies for exemplary senior military leaders who were affiliated with the Installation Personnel Administration Center (IPAC) aboard Marine Corps Base Camp Pendleton in California. The results of the data collection were analyzed using coding software to identify patterns and sort them into components.
Findings: Participants identified EI components as essential when leading an organizational change episode. Although all components were deemed important, relationship management was determined to be the most valuable EI component when describing competencies while leading change.
Conclusions: Senior U.S. Marine Corps leaders with high EI are perceived as effective change leaders who can positively lead an organizational change episode. Military senior leaders who foster strong relationship management skills with the competencies of influence, communication, collaboration and teamwork, conflict management, leadership, change catalyst, and building bonds are successful at leading organizational change.
Recommendations: The researcher recommends that senior leaders tasked with an organizational change episode focus on all four of Goleman et al.’s (2002) EI components, but relationship management is the most critical to be an exemplary change episode leader. Military commanders and department leaders looking for positive organizational change should select senior leaders who foster relationships and have strong EI skills to lead the change episode.
6
Sandema-Sombe, Christina Ndiwa. "Relationship Between Perceived Usefulness, Ease of Use, and Acceptance of Business Intelligence Systems." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7736.
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In retail, the explosion of data sources and data has provided incentive to invest in information systems (IS), which enable leaders to understand the market and make timely decisions to improve performance. Given that users’ perceptions of IS affects their use of IS, understanding the factors influencing user acceptance is critical to acquiring an effective business intelligence system (BIS) for an organization. Grounded in the technology acceptance model theory, the purpose of this correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and user acceptance of business intelligence systems (BIS) in retail organizations. A 9-question survey was used to collect data from end-users of BIS in strategic managerial positions from retail organizations in the eastern United States who reported using BIS within the past 5 years. A total of 106 complete survey responses were collected and analyzed using multiple linear regression and Pearson’s product-moment correlation. The results of the multiple linear regression indicated the model’s ability to predict user acceptance, F(2,103) = 21.903, p < .000, R2 = 0.298. In addition, PU was a statistically significant predictor of user acceptance (t = -3.947, p = .000), which decreased with time as shown by the results from Pearson’s product-moment correlation, r = -.540, n = 106, p < .01. The implications of this study for positive social change include the potential for business leaders to leverage BIS in addressing the underlying causes of social and economic challenges in the communities they serve.
7
Swift, Charis Lee. "The Perceived Emotional Intelligence of Elementary Principals and Teachers' Job Satisfaction: Do They Relate?" UNF Digital Commons, 2018. https://digitalcommons.unf.edu/etd/825.
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The purpose of this study was to examine the relation between teacher’s perceptions of their principal’s level of emotional intelligence and teachers’ job satisfaction level. Nine elementary schools within a small rural school district in a southern state were the selected cite for the research. Thirty-nine teachers completed two on-line surveys. One survey was intended to report their perceptions of their principal’s level of emotional intelligence and the second survey was intended to report their level of job satisfaction.
The primary research question was: What is the relation between elementary teachers’ perceptions of their principal’s emotional intelligence and the teachers’ level of job satisfaction? The independent or predictor variable was emotional intelligence: others emotional appraisal, use of emotion, and regulation of emotion. The dependent variable was teacher job satisfaction: supervision, contingent rewards, operating procedures and communication. A simple regression was conducted to investigate the impact of principal’s perceived emotional intelligence level and the teacher’s job satisfaction level. An exploratory factor analysis was conducted to examine the factor structure of teacher’s perceptions of their principal’s emotional intelligence and their level of job satisfaction. A one factor solution was sufficient in capturing most of the variability for both survey instruments.
The findings indicated a strong relation between teacher’s perceptions of their principal’s emotional intelligence and the teachers’ level of job satisfaction. Further research to improve principal’s emotional intelligence and improve teacher’s job satisfaction levels is recommended to increase applicants to teacher preparation programs and to increase teacher recruitment and retention.
8
Platt, Ryan Anthony. "Emotional intelligence and its relationship with the goodness of fit hypothesis and perceived stress." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2798.
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This study tested the hypothesis that goodness of fit has a positive relationship with Emotional Intelligence (EQ). Participants were given an EQ survey and a general anxiety inventory and were exposed to two different scenarios, controllable and uncontrollable. The relationship between EQ, coping strategies (problem-focused or emotion focused), general anxiety, and goodness of fit was examined,
9
Schultheis, Marco Peter. "The impact of Business Intelligence systems on the perceived quality of strategic decision making." Thesis, Curtin University, 2016. http://hdl.handle.net/20.500.11937/2527.
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Rapid change in universities’ environment resulted in a greater need for business intelligence (BI) to aid strategic decision making. Using extended UTAUT model this study examined how Australian Universities, through the implementation of BI Systems, enhanced the quality of the strategic decisions made. It was found that senior-managers are more reliant on their knowledge and skills and a structured decision-making process, than BI systems. Although BI system use was also found to significantly positively contribute.
10
Eaneff, Charles S. "The impact of contextual background fusion on perceived value and quality of unclassified terrorism intelligence." Thesis, Monterey, Calif. : Naval Postgraduate School, 2007. http://bosun.nps.edu/uhtbin/hyperion.exe/07Mar%5FEaneff.pdf.
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Thesis (M.A. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, March 2007.Thesis Advisor(s): Richard Bergin. "March 2007." Includes bibliographical references (p. 125-132). Also available in print.
11
Grunes, Paul. "An examination of the relationship between emotional intelligence, leadership style and perceived leadership outcomes in Australian educational institutions." Thesis, Queensland University of Technology, 2011. https://eprints.qut.edu.au/42319/1/Paul_Grunes_Thesis.pdf.
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In the field of leadership studies transformational leadership theory (e.g., Bass, 1985; Avolio, Bass, & Jung, 1995) has received much attention from researchers in recent years (Hughes, Ginnet, & Curphy, 2009; Hunt, 1999). Many previous studies have found that transformational leadership is related to positive outcomes such as the satisfaction, motivation and performance of followers in organisations (Judge & Piccolo, 2004; Lowe, Kroeck, & Sivasubramaniam, 1996), including in educational institutions (Chin, 2007; Leithwoood & Jantzi, 2005). Hence, it is important to explore constructs that may predict leadership style in order to identify potential transformational leaders in leadership assessment and selection procedures. Several researchers have proposed that emotional intelligence (EI) is one construct that may account for hitherto unexplained variance in transformational leadership (Mayer, 2001; Watkin, 2000). Different models of EI exist (e.g., Goleman, 1995, 2001; Bar-On, 1997; Mayer & Salovey, 1997) but momentum is growing for the Mayer and Salovey (1997) model to be considered the most useful (Ashkanasy & Daus, 2005; Daus & Ashkanasy, 2005). Studies in non-educational settings claim to have found that EI is a useful predictor of leadership style and leader effectiveness (Harms & Crede, 2010; Mills, 2009) but there is a paucity of studies which have examined the Mayer and Salovey (1997) model of EI in educational settings. Furthermore, other predictor variables have rarely been controlled in previous studies and only self-ratings of leadership behaviours, rather than multiple ratings, have usually been obtained. Therefore, more research is required in educational settings to answer the question: to what extent is the Mayer and Salovey (1997) model of EI a useful predictor of leadership style and leadership outcomes? This project, set in Australian educational institutions, was designed to move research in the field forward by: using valid and reliable instruments, controlling for other predictors, obtaining an adequately sized sample of real leaders as participants and obtaining multiple ratings of leadership behaviours. Other variables commonly used to predict leadership behaviours (personality factors and general mental ability) were assessed and controlled in the project. Additionally, integrity was included as another potential predictor of leadership behaviours as it has previously been found to be related to transformational leadership (Parry & Proctor-Thomson, 2002). Multiple ratings of leadership behaviours were obtained from each leader and their supervisors, peers and followers. The following valid and reliable psychological tests were used to operationalise the variables of interest: leadership styles and perceived leadership outcomes (Multifactor Leadership Questionnaire, Avolio et al., 1995), EI (Mayer–Salovey–Caruso Emotional Intelligence Test, Mayer, Salovey, & Caruso, 2002), personality factors (The Big Five Inventory, John, Donahue, & Kentle, 1991), general mental ability (Wonderlic Personnel Test-Quicktest, Wonderlic, 2003) and integrity (Integrity Express, Vangent, 2002). A Pilot Study (N = 25 leaders and 75 raters) made a preliminary examination of the relationship between the variables included in the project. Total EI, the experiential area, and the managing emotions and perceiving emotions branches of EI, were found to be related to transformational leadership which indicated that further research was warranted. In the Main Study, 144 leaders and 432 raters were recruited as participants to assess the discriminant validity of the instruments and examine the usefulness of EI as a predictor of leadership style and perceived leadership outcomes. Scores for each leadership scale across the four rating levels (leaders, supervisors, peers and followers) were aggregated with the exception of the management-by-exception active scale of transactional leadership which had an inadequate level of interrater agreement. In the descriptive and measurement component of the Main Study, the instruments were found to demonstrate adequate discriminant validity. The impact of role and gender on leadership style and EI were also examined, and females were found to be more transformational as leaders than males. Females also engaged in more contingent reward (transactional leadership) behaviours than males, whilst males engaged in more passive/avoidant leadership behaviours than females. In the inferential component of the Main Study, multiple regression procedures were used to examine the usefulness of EI as a predictor of leadership style and perceived leadership outcomes. None of the EI branches were found to be related to transformational leadership or the perceived leadership outcomes variables included in the study. Openness, emotional stability (the inverse of neuroticism) and general mental ability (inversely) each predicted a small amount of variance in transformational leadership. Passive/avoidant leadership was inversely predicted by the understanding emotions branch of EI. Overall, EI was not found to be a useful predictor of leadership style and leadership outcomes in the Main Study of this project. Implications for researchers and human resource practitioners are discussed.
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Braz, Mariana Eduarda Rocha. "The characteristics of self perceived successful traders." Master's thesis, Instituto Superior de Economia e Gestão, 2018. http://hdl.handle.net/10400.5/16524.
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Mestrado em FinançasO dia-a-dia dos traders é dominado por um mercado bastante volátil e composto por informações ambíguas. O sucesso dos traders é não só definido pelas competências técnicas e pelos conhecimentos financeiros que possuem, mas também por muitas outras características que os ajudam a lidar com as rápidas mudanças que estão sempre a ocorrer no mercado. Os traders precisam de ter algumas características psicológicas que os ajudem a lidar com todas as adversidades que acontecem na sua realidade quotidiana. Esta dissertação incidirá sobre algumas dessas características psicológicas, nomeadamente a tolerância ao risco, inteligência emocional, proactividade e impulsividade. Devido à grande influência que os traders têm, é importante, para fins académicos e práticos, estudar de que forma é que essas características afetam o desempenho obtido nos investimentos que fazem no mercado financeiro. Uma amostra de traders de todo o mundo foi usada para avaliar a relação entre essas características e o desempenho obtido nos investimentos que fazem no mercado financeiro. Ademais, o desempenho foi avaliado através de uma medida subjetiva (percepcionada) e uma medida objetiva. Os resultados mostram que a tolerância ao risco, a inteligência emocional e a proactividade estão positivamente relacionadas com o desempenho dos traders.
In a market environment of high volatility and information ambiguity, traders' success is defined not only by their technical skills and knowledge about finance but by many other traits that help them to deal with the fast changes that are always happening in the market. Traders need to have some psychological characteristics that help them dealing with all the adversities that happen in their day-to-day reality. This dissertation will focus on some of the psychological characteristics namely risk tolerance, emotional intelligence, proactivity and impulsivity. Due to the great influence of traders, it is important, for both academic and practical purposes, to study how these traits affect their performance. A sample of traders from all over the world was used in order to assess the relationship between these traits and performance. Furthermore, performance was measured using a subjective, self-reporting measure and an objective measure. The results show that risk tolerance, emotional intelligence and proactivity are positively related to trader's performance.
info:eu-repo/semantics/publishedVersion
13
Nordahl, Per. "Attitudes to decision-making under risk supported by artificial intelligence and humans : Perceived risk, reliability and acceptance." Thesis, Högskolan i Gävle, Avdelningen för Industriell utveckling, IT och Samhällsbyggnad, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-29384.
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The purpose of this investigation was to explore how decision situations with varying degrees of perceived risk affect people’s attitudes to human and artificial intelligence (AI) decision-making support. While previous studies have focused on the trust, fairness, reliability and fear of artificial intelligence, robots and algorithms in relation to decision support, the risk inherent in the decision situation has been largely ignored. An online survey with a mixed approach was conducted to investigate artificial intelligence and human decision support in risky situations. Two scenarios were presented to the survey participants. In the scenario where the perceived situational risk was low, selecting a restaurant, people expressed a positive attitude towards relying on and accepting recommendations provided by an AI. In contrast, in the perceived high-risk scenario, purchasing a home, people expressed an equal reluctance to rely on or accept both AI and human recommendations. The limitations of this investigation are primarily related to the challenges of creating a common understanding of concepts such as AI and a relatively homogenous survey group. The implication of this study is that AI may currently be best applied to situations characterized by perceived low risk if the intention is to convince people to rely on and accept AI recommendations, and in the future if AI becomes autonomous, to accept decisions.
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Perkins, Charles F. "Investigating the Perceived Influence of Data Warehousing and Business Intelligence Maturity on Organizational Performance: A Mixed Methods Study." NSUWorks, 2017. http://nsuworks.nova.edu/gscis_etd/1023.
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Over the past two decades organizations have made considerable investment in implementing data warehousing and business intelligence to improve business performance through facts-based decision-making. Although many of these organizations reap the rewards of their investments, others find that realizing the full value proposition is elusive. While the literature is rich with studies regarding data warehousing and business intelligence, much of the existing research focused on the initial experiences of adoption and implementation, and few yielded empirical data that reflected post-implementation conditions that lead to mature capabilities and improved business performance. Sited at the Defense Intelligence Agency where data warehousing and business intelligence capabilities have been in place for 10 years, this study investigated the perceived influences of data warehousing and business intelligence maturity on organizational performance through the perceptions of end users and senior leaders. This study employed mixed methods to examine the linkages between organizational support, information technology capabilities, practices, use, and organizational performance. Using survey responses from end users (N = 29 respondents), the researcher employed linear regressions, and mediation analyses to test hypotheses and assess correlations among maturity variables and their effect on organizational performance. Conversely, the qualitative phase included semi-structured interviews with six senior leaders to understand their perceptions of existing data warehousing and business intelligence capabilities. The quantitative results and qualitative findings indicated significant correlations between the perceptions of organizational support, information technology capabilities, and use in predicting organizational performance. The discoveries resulting from this research represent an original contribution to the body of knowledge by providing empirical data to aid in advancing the scholarship and practice of the data warehousing and business intelligence maturity phenomenon.
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Pienaar, Stephanus De Wet. "The influence of a leader’s perceived organisational politics on employee behaviours and the moderating effect of cultural intelligence." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/14488.
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Modern day workforces are governed by political environments which are a precursor to the formation of perceptions that are generated by employees regarding their leader’s political activities. These perceptions include the views that leaders more often than not indulge in self-seeking political behaviour. Employees who are forced to deal with these politically charged environments often find that their perceptions dictate their respective behaviours as their ethical beliefs and values are continuously challenged by leaders who abuse their authority in an attempt to promote personal gain. South Africa is known for its diverse workforce and tense political environments and cultural intelligence is an aspect that could well enhance the employee / employer relationship. It is felt that a leader’s cultural intelligence could be instrumental in moderating employee perceptions of organisational politics and their respective behaviours. It is against this backdrop that an empirical study was formulated by making use of a hypothetical model for the purposes of extrapolating evidential data required to draw conclusions and make recommendations to leadership regarding the impact that perceptions of organisational politics might have on employee behaviours and to test whether or not cultural intelligence has a moderating effect on these relations.
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Perez, Lindsay Ryder. "A Perception Study| Relationship of Teacher-Perceived Supervisor's Level of Emotional Intelligence and Special Education Teacher Job Satisfaction." Thesis, Grand Canyon University, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10603061.
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The purpose of this quantitative correlational study was to examine if and to what extent a relationship existed between teacher-perceived emotional intelligence (EI) of immediate supervisors and teachers’ level of job satisfaction. It was not known how these two variables related to each other, which was identified as a small piece of a much larger concern nationwide – special education (SpEd) teacher attrition. This study was built upon the foundation of two theoretical models: Salovey and Mayer’s (1990) EI ability model and Locke’s (1968) model of job satisfaction. Both of these models have been utilized and refined through multiple research studies and were used to define the variables in the current study. Study participants were recruited from the National Association of Special Education Teachers as well as snowball sampling techniques. Overall, 102 SpEd teachers participated in the study, which was carried out through an online survey. The primary research question asked if there was a statistically significant relationship between SpEd teacher-perceived EI of immediate supervisor and SpEd teacher job satisfaction. A Pearson correlation coefficient demonstrated a strong positive correlation between SpEd teacher-perceived EI of immediate supervisors and SpEd teacher job satisfaction, r(100) = .605, p < .01. Therefore, it is recommended that educational organizations critically evaluate EI when hiring and promoting individuals into a supervisory position.
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Poivet, Rémi. "Virtual agents’ perceived intelligence and believability in video games : exploring the relation between design factors and players’ expectations." Electronic Thesis or Diss., Sorbonne université, 2023. http://www.theses.fr/2023SORUS524.
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Les personnages non joueurs (PNJ) sont un sous-type d'agents virtuels qui peuplent les jeux vidéo. La façon dont ils sont perçus par les joueurs est au cœur de l'expérience de jeu. En particulier, l'intelligence et la crédibilité perçues des PNJ contribuent fortement à créer une expérience engageante et immersive. Ces deux aspects sont influencés par les attentes des joueurs lors de leur interaction avec les PNJ. Cependant, les connaissances sur la manière dont les joueurs évaluent les PNJ sont insuffisantes, ce qui pourrait expliquer l'écart entre les attentes des joueurs et leur évaluation réelle de la conception des PNJ. L'objectif de cette thèse est de faire progresser les connaissances sur l'évaluation des PNJ par les joueurs en fonction des facteurs de conception et des attentes des joueurs. Notre hypothèse est que l'amélioration de la cohérence entre la conception des PNJ et les attentes des joueurs conduirait à une amélioration de l'intelligence perçue et de la crédibilité. Trois études ont été menées pour examiner l'évaluation par les joueurs de l'intelligence et de la crédibilité des PNJ. La première étude s'est concentrée sur l'évaluation par les joueurs de l'hostilité des PNJ dans un jeu de tir militaire, en examinant les paramètres de conception de l'apparence et des comportements et leur relation. Les résultats ont montré que les comportements des PNJ étaient le seul facteur significatif pour transmettre l'hostilité indépendamment de l'apparence. La deuxième étude a manipulé l'apparence et les comportements des PNJ dans un jeu de tir militaire afin d'étudier l'impact de la violation des attentes des joueurs sur leur expérience de jeu et leur évaluation de l'intelligence et de la crédibilité des PNJ. Cette recherche a impliqué des mesures comportementales et physiologiques et a mis en évidence l'importance de la cohérence des facteurs de conception des PNJ dans l'élaboration de l'expérience de jeu. En outre, la manipulation des facteurs de conception des PNJ a induit des changements significatifs dans les réponses physiologiques et les comportements des joueurs dans le jeu, suggérant l'émergence de nouvelles formes d'attentes. La modalité verbale n'a pas été abordée dans les deux premières études. La troisième étude a été menée sur l'expérience et l'évaluation par les joueurs de l'intelligence et de la crédibilité perçues des PNJ lors d'interactions verbales. La recherche a consisté à manipuler le rôle explicite des PNJ dans la narration et le style de communication en utilisant la méthode du Magicien d'Oz. L'évaluation de l'intelligence et de la crédibilité des joueurs a été principalement influencée par le rôle explicite des PNJ, tandis que le style de communication des PNJ a eu un impact sur les comportements des joueurs au cours des conversations. Tout au long de ces études, les facteurs de conception des PNJ ont été manipulés pour étudier les expériences et les évaluations des joueurs en matière d'intelligence et de crédibilité. Les différents résultats de la recherche ont mis en évidence l'impact significatif de la cohérence entre les facteurs de conception et les attentes des joueurs sur l'expérience de jeu. En outre, les résultats soulignent l'importance des attentes des joueurs et l'influence conséquente des facteurs de conception en tant que rétroaction sur l'évaluation de l'intelligence et de la crédibilité perçues par les joueurs. La thèse se termine par des recommandations à l'intention des concepteurs de jeux et sur la manière dont ils peuvent tirer parti des expériences comportementales pour créer des PNJ percutants dans leurs jeuxNon-player characters (NPCs) are a subtype of virtual agents that populate video games. How they are perceived by players is central to gaming experience. In particular, NPCs’ perceived intelligence and believability highly contribute to creating an engaging and immersive experience. These two aspects are influenced by players’ expectations during their interaction with NPCs. However, the knowledge of how players evaluate NPCs is insufficient, which might explain the actual gap between players’ expectations and their actual evaluation of NPCs’ design. The aim of this thesis is to advance knowledge on players’ evaluation of NPCs as a function of their design factors and players’ expectations. Our hypothesis is that enhancing coherence between NPCs’ design and players’ expectation would lead to enhanced perceived intelligence and believability. Three studies were conducted to investigate players' evaluation of NPCs' intelligence and believability. The first study focused on players' evaluation of NPCs' hostility in a military shooter game, examining the design parameters of appearance and behaviors and their relationship. The results indicated NPCs’ behaviors were the only significant factor in conveying hostility, regardless of appearance. The second study manipulated NPCs’ appearance and behaviors in a military shooter game to investigate the impact of violating players' expectations on players’ gaming experience and evaluation of NPCs’ intelligence and believability. This research involved behavioral and physiological measures and highlighted the importance of coherent NPCs’ design factors in shaping gaming experience. Additionally, the manipulation of NPCs’ design factors induced significant changes in players’ physiological responses and behaviors in the game, suggesting the emergence of new forms of expectations. The verbal modality was not addressed in the first two studies. The third study was conducted on players’ experience and evaluation of NPCs’ perceived intelligence and believability during verbal interactions. The research involved the manipulation of NPCs’ explicit role in the narrative and the communication style using a Wizard of Oz method. Players’ evaluation of intelligence and believability was primarily influenced by the explicit role of NPCs while NPCs’ communication style impacted players’ behaviors during conversations. Throughout these studies, the design factors of NPCs were manipulated to investigate players’ experiences and evaluations of intelligence and believability. The different research findings highlighted the significant impact of coherence between the design factors and players’ expectations on the gaming experience. Furthermore, the results underlined the importance of players’ expectations and the consequential influence of design factors as a feedback on players’ evaluation of perceived intelligence and believability. The thesis concludes with recommendations for game designers and how those can leverage behavioral experiments to create impactful NPCs in their games
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Banli, Pala Muge. "The Evaluation Of Psychotherapists In Movies In Terms Of Emotional Intelligence." Master's thesis, METU, 2009. http://etd.lib.metu.edu.tr/upload/12611156/index.pdf.
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The aim of the current study was to investigate the impact of psychotherapists&rsquoEmotional Intelligence (EI) on adolescent patients&rsquo
perceptions about psychotherapists&rsquo
success and on adolescent patients&rsquo
preference about psychotherapists to consult. In order to examine EI level of psychotherapists who are represented in selected movies, the Scale for Evaluating Psychotherapist&rsquo
s Emotional Intelligence was created for specific to this study. 50 high school students aged between 16 and 18 were participated in the study. The participants watched two movies of which one is representing high EI psychotherapist and the other representing low EI psychotherapist. Then they completed the Scale for Evaluating Psychotherapist&rsquo
s Emotional Intelligence for each movie. Since the experimental group sample size was small, non-parametric tests were conducted in data analysis. According to results, adolescents evaluated high EI psychotherapist as more successful than the one who has low EI. Accordingly, adolescents preferred to consult high EI psychotherapist when needed rather than the one who has low EI.
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Lindstam, Tim, and Anton Svensson. "Behavior Based Artificial Intelligence in a Village Environment." Thesis, Malmö högskola, Fakulteten för teknik och samhälle (TS), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-20522.
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Abstract. Autonomous agents, also known as AI agents, are staples in modern video games. They take a lot of roles, everything from being quest-givers in roleplaying games, to opposing forces in action- and shooter games. Crafting an AI that is not only easy to create, but also retains humanlike and believable behavior, has always represented a challenge to the development industry, and has in several cases ended up with open world games using AI systems that limit the AI agents to simple moving patterns. In this thesis, a form of AI systems more commonly used in simulation games such as The Sims video game series, are taken and implemented in an environment that could possibly be seen in an open world game. After the implementation, a set of tests were performed on a group of testers which resulted in the insight that a majority of the testers, when asked to compare their experience to other games, found this implementation to feel more lifelike and realistic.
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Gerdman, Thomas, and Felicia Nordqvist. "An exploratory study on perceptions of personalised display ads online : A comparison of Swedish generations: Do consumers willingly surrender their privacy for the usefulness of personalised advertising?" Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35964.
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The Swedish consumers are concerned of their online privacy, while companies increasingly gather personal information with business intelligence (BI) technologies in order to customize online banner ads, among the favoured marketing techniques. Meanwhile, marketers treasure the opportunity to target individuals. The purpose of this research is to generate insights of Swedes’ experiences of intrusion of their privacy online, and their behavioural response to personalised banner advertisements. The research will also observe if there are differences depending on the consumers’ ages. Mediating factors will be regarded how they influence the online users perceived intrusiveness and usefulness of personalised ads. The study is exploratory and aims to provide extensive awareness and beliefs around a complex phenomena. It will have a qualitative approach where data collection is conducted through semi-structured, in-depth, interviews with Swedish consumers from two age groups, complemented by three expert interviews. The results show that, in comparison, elderly consumers have less knowledge of personalised advertising, as well as BI-technology, leading to higher privacy concern and perceived intrusiveness when exposed to these ads. Members of the generation Y comprehend the phenomena to a greater extent, and more easily see the usefulness presented, but are overall ambiguous. Attitudes are likely to be formed based on the experienced intrusiveness contra usefulness, but are not clearly influencing trust, loyalty of future purchasing behaviours. Generally, marketers and consumers’ views show incongruence, as marketers remain very positive to using personal information to customize ads, while consumers do not always perceive it similarly. A balance can be difficult to achieve, but a unanimous belief demand high accuracy of content and placement of the personalised ads to be perceived as useful.
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He, Ling. "The perceived personal characteristics of entrepreneurial leaders." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2014. https://ro.ecu.edu.au/theses/1338.
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The concept of entrepreneurial leadership has attracted growing interest from leadership scholars but research is still in an early stage and empirical studies are rare. This thesis explores this new concept in an empirical study of the personal characteristics of entrepreneurial leaders (ELs). The study is underpinned by the “common characteristics” model in which ELs have characteristics of both entrepreneurs and leaders. Semi-structured interviews and a short questionnaire were used to explore business owners’ and corporate managers’ perceptions of the personal characteristics of ELs. Responses were summarised with thematic analysis and descriptive statistics.
The findings show participants perceived EL as a distinctive leadership style applicable to both small ventures and large organisations. ELs were differentiated from non-leader entrepreneurs in motivation and leadership capabilities, and integrity was considered particularly important in ELs as entrepreneurs were seen to have questionable ethics. ELs were differentiated from non-entrepreneurial leaders in managerial style, for example being less risk-adverse and more achievement-driven. These findings partially support the common characteristics model, but also suggest ELs have some unique attributes not shared with entrepreneurs and/or leaders.
EL’s characteristics are categorised into more fixed distal attributes (e.g., cognitive abilities, motives, values and personality) and more changeable proximal attributes (e.g., problem solving skills and attitudes). A model linking distal to proximal attributes was created to enable future researchers to predict the effects of individual difference variables on leader effectiveness. The most important proximal attribute is having a growth-oriented, values-based vision. Several distal characteristics of entrepreneurs appear particularly important to leading in turbulent times. ELs are perceived to be more pragmatic and more resilient in the face of failure than non-entrepreneurial peers. The attributes of pragmatism, resilience and ethical leadership appear to give EL’s a unique leadership ‘style’. These attributes are related to recent studies of emotional intelligence and authenticity in leadership.
ELs can be either business owners or corporate managers. Respondents perceived that business-owner ELs were more likely to succeed in venture growth and also more ethical than pure entrepreneurs. Corporate ELs were perceived to be more effective in achieving results and acting as a driving force for corporate entrepreneurship. Overall the findings suggest that entrepreneurship scholars should see EL as a distinct form of leadership of great relevance to research and training programs in today’s entrepreneurial economy. Implications for both leader and entrepreneur development are presented.
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Monaghan, Diane M. "Emotional Labor in Customer Service Work: The Perceived Difficulty and Dispositional Antecedents." University of Akron / OhioLINK, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=akron1153785194.
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Por, Jitna. "Emotional intelligence (EI) : its relationship to perceived stress, coping strategies, subjective well-being and professional performance among students undertaking a pre-registration adult nursing programme." Thesis, King's College London (University of London), 2008. https://kclpure.kcl.ac.uk/portal/en/theses/emotional-intelligence-ei(a8bfad83-e913-4210-b625-68913520c124).html.
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Nightingale, S. M. "Post-traumatic stress symptomatology following exposure to perceived traumatic perinatal events within the midwifery profession : the impact of trait emotional intelligence." Thesis, University of Liverpool, 2017. http://livrepository.liverpool.ac.uk/3009645/.
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Wallenberg-Lerner, Helena H. "Affective Components Perceived to be Important in Today's Global Society from a Cross-Cultural Perspective." Scholar Commons, 2013. http://scholarcommons.usf.edu/etd/4604.
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Global competencies, with differences in terminology by various researchers, had been frequently investigated, primarily from an American-biased perspective. Little or no defining research existed that identified requisite, universally agreed upon global competencies, or identified what affective components were perceived to be important cross culturally.
This research study answered the following questions:
1. What affective components are perceived to be important from a cross-cultural perspective?
2. Are there differences in these perceptions of affective components from a cross-cultural perspective?
The purpose of the study was to explore the extent to which individuals in different GeoCultural regions view and identify affective components perceived to be important in today's global society. Affective components relate to emotions, values, and beliefs.
The research entailed the development of two instruments for placing individuals within a primary region (the background information form) and for identifying and rating affective components perceived to be important in today's global society from a cross-cultural perspective (the affective component questionnaire).
The study used four expert panels to perform content validation. Both instruments were developed by global experts from eight GeoCultural regions.
As a result of the panel process, nine affective components were identified.
Two instruments were administered, through intermediaries, to individuals in all the GeoCultural regions and subcategories. Of the responses, 423 were usable.
Affective competence appears to be a complex construct that involves more than one component. Based on this study, there are at least nine different affective components perceived to be important in order to be a culturally competent individual in today's global society. All of the nine affective components were perceived to be important in all GeoCultural regions and subcategories.
Repeated measures ANOVA and Dunn's pairwise comparisons tests were used to assess differences between the affective components and the GeoCultural regions/subcategories. There were differences found in three of the affective components indicating that there may be some differences between GeoCultural regions and subcategories. The Caribbean respondents did not value three affective components as highly as some of the other GeoCultural regions.
Repeated measures ANOVAs were also used to determine if there were any significant differences between the subcategories of Asia and the subcategories of Oceania. Since no significant differences existed in either GeoCultural region, it lends support to the notion that the subcategories are not needed for research dealing with affective components.
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Becze, Joseph. "Volvo VISE." Thesis, Umeå universitet, Designhögskolan vid Umeå universitet, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-171730.
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Every year over 1.35 Million lives are lost to road accidents. Trucks are probably the most dangerous vehicles on public roads due to their size and mass. 15% of all accidents involve trucks and the majority of victims are car occupants. Most of these accidents happen outside of urban areas at high speeds. In the dawn of autonomous drive and electromobility the trucking industry has the opportunity to reinvent their products. Volvo Trucks is a company that has Safety in its DNA. Future Volvo trucks could be tailored around Safety to save lives and bring justice to this core value. Autonomy has the potential to make road accidents history in the long run. Before that becomes a reality, society will face a transitioning period where autonomous vehicles will share the space with manually driven vehicles. Communication between human and machine will be more important that ever. Product Designers must account also for situations where an accident is unavoidable. The focus of this project is to explore what safety means for the human eye. How do we perceive safety visually and how do we create trust? Trucks are versatile products built with modularity in mind. Manufacturers are responsible for delivering a capable tractor unit. Trailers and other accessories are built externally. Throughout the process of this project a holistic approach was adopted. The only way to have full control over the product experience is to design a complete product: trailer and tractor unit. Volvo Trucks experts are consulted along the way covering key points of interest such as Passive Safety, User Experience Design and Aerodynamics. Benchmarking of existing concepts sets a starting point. Initial explorations question the architecture of conventional trucks. Different set-ups and layouts are proposed. Each decision is made based on various safety needs of the future semi-autonomous traffic. Analog sketches and digital renderings of design proposals build the way towards a key sketch. The chosen design direction is further developed and built in CAD. The vehicle is designed with an eye on its environment. The link between truck and car, truck and human is the core of this project. This vehicle sheds light on the mystery of how autonomous vehicles will blend with traffic as it is known today. Focusing on long haul highway routs Volvo VISE is designed to execute hub to hub transport services autonomously. Signals used to communicate in road traffic are translated to the digital age. By being able to understand its environment and react to it, Volvo VISE comes to life with a soul of its own. Through various sensors and autonomous technology the vehicle measures each traffic situation and earns the trust of its surroundings through clear communication of intent. With soft and generous shapes the exterior design describes a friendly vehicle that wins over its audience at the first glance. Volvo VISE has a deeper understanding of safety. Beneath the skin and besides its capability to communicate, the vehicle is equipped with several passive safety features, taking control in every situation. Volvo VISE ensures road safety for all.
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Ibrahim, Nabisah. "DEPRESSION AND FACTORS OF PSYCHOLOGICAL WELL-BEING AMONG MALAY, CHINESE AND INDIAN ELDERLY WOMEN AT RUMAH SERI KENANGAN (RSK), PUBLIC WELFARE INSTITUTIONS IN MALAYSIA." OpenSIUC, 2014. https://opensiuc.lib.siu.edu/dissertations/825.
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For more than four decades, researchers have found depression to be a common mental illness among the elderly (Charatan, 1975; Sreevani & Reddemma, 2012). In Malaysia, the rates of depression among elderly residents of institutions are 67% higher than among elderly adults residing at home (Al-Jawad, Rashid, & Narayan, 2007). As in the United States, elderly Malaysian women are twice as likely to be diagnosed with depressive symptoms as elderly men (Salimah et al., 2008). Time and again, research has revealed that depression is a significant problem for individuals later in life and may affect their psychological well-being. The purpose of this cross-sectional study was to examine the relationship among depression and factors of psychological well-being among Malay, Chinese, and Indian elderly women living in four Rumah Seri Kenangans (RSKs), or public welfare institutions in Malaysia. Face-to-face interviews were conducted from August to October 2013 to measure participants' baseline depression, perceived social support, spiritual intelligence, self-esteem, and level of social desirability. A diverse group of 163 elderly women participated in this study, including 84 ethnic Malays (51.5%), 43 ethnic Chinese (26.4%), and 36 ethnic Indians (22.1%) with an average age of 70 (SD = 7.10). The results indicated that there were significant differences between the three ethnic groups in terms of their depression, spiritual intelligence, and perceived social support. Chinese elderly women were found to have higher baseline rates of depression, lower spiritual intelligence, and lower perceived social support than Malay as well as Indian elderly women. The results indicated that 37% of the combination of spiritual intelligence, perceived social support, self-esteem, and social desirability significantly predicted depression among elderly female participants (F(4,127)=22.77, p < .001). However, only perceived social support and self-esteem were found to be significant predictors of depression among the elderly women of the selected RSKs. These results led to some important implications for practitioners working with the elderly population in institutions, as well as for counselor educators. Limitations and recommendations for future research are also provided.
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Juhari, Ariff Syah. "Evaluation of competitive intelligence software for MSC-status small and medium-sized enterprises in Malaysia." Thesis, Loughborough University, 2009. https://dspace.lboro.ac.uk/2134/13657.
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Small and medium-sized enterprises (SMEs) in Malaysia, particularly In the information and communications technology (lCT) sector, are faced with an increasingly volatile environment. The Malaysian business scene has opened up their markets to the world where smaller businesses find themselves competing with newly launched multinational subsidiary and subdivision companies, along with the large local firms. The Malaysian Government has launched several campaigns and support for smaller local businesses to be more competitive and to continuously compete at par with these larger companies. This research project supports the Malaysian Government's objective of instilling a more structured approach towards a more competitive SME by focusing on the management of competitive information related to these companies. In recognising the rising need for competitive support, management and executives are increasingly relying on a concept called Competitive Intelligence (Cl), a systematic and ethical process for gathering, analysing, and managing information that can affect a company's plans, decisions, and operation. In managing competitive information, several companies have emerged especially to develop online tools and software that would enhance the Cl process and the value competitive intelligence brings to organisations. The success of these Cl software tools depends, however, on the sophistication of an organisation's understanding of the Cl process and scope of usage. Different companies derive different values from different approaches to competitive intelligence, and therefore require a flexible tool that is very specific to the company's needs. Therefore, this research investigated the structures and contexts of Malaysian Small and Mediumsized Enterprises (SMEs) based on competitive intelligence (Cl) concepts to derive a more customised approach to the use of Cl for SMEs in the ICT sector, as well as in the selection of appropriate Cl software. Mintzberg's approaches to analysing organisational structures and contexts, Bouthillier and Shearer's Intelligence Cycle, Herring's Key Intelligence Topics, and Davis' concept of effectiveness were used in two main stages. The first stage involved identifying the nature and range of SMEs, which exist under Malaysia's Multimedia Super Corridor, a government benchmarking body for local businesses. This gives an account, on the basis of cluster analysis, of a taxonomy of SME categories consisted of ten clusters. The relationships between the categories were also examined in the first stage of the research. The relationships and clusters found in the first part of the research offered the basis for the second part of the research, which constructs the criteria for evaluating online tools and software for competitive intelligence. The evaluation criteria are then used to evaluate eight Cl-ready software packages in finding suitable tools for the different categories of SMEs. Finally, the research concludes with a study of the prospective users' perceptions of effectiveness in SMEs drawn from the identified clusters. This 'multiple constituency' approach to understanding effectiveness evaluates both Davis' concept of effectiveness (usefulness), as well as the differential evaluations of perceived effectiveness. The research findings provide evidence of a range of SME structures in a variety of contexts. Levels of importance placed on different levels in the Cl process are identified, as well as aspects that need support, automation and/or augmentation. The software evaluation in the second part of the research provided ten recommendations of suitable software package(s) for each SME cluster. However, an initial review by SME managers of perceived effectiveness mostly did not reveal results that were parallel to the findings from the software evaluation study. All in all, the research confirms that SMEs can be analysed by clusters but further research would be necessary to confirm the effectiveness of using the recommended Cl software over a longer period of time.
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Lechman, Kathleen M. "An Exploration of the Role of Perceived Instructor Cultural Intelligence, Students' Feelings of Validation, and Sense of Belonging on Students' Intent to Persist." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1428914849.
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Sams, Doreen. "An Empirical Examination of Job Stress and Management of Emotionally-Based Behavior: Frontline Social Service Personnel Perspective." [Tampa, Fla.] : University of South Florida, 2005. http://purl.fcla.edu/fcla/etd/SFE0001347.
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Haley, James. "To Curve or Not to Curve? The Effect of College Science Grading Policies on Implicit Theories of Intelligence, Perceived Classroom Goal Structures, and Self-efficacy." Thesis, Boston College, 2015. http://hdl.handle.net/2345/bc-ir:104165.
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Thesis advisor: George M. BarnettThere is currently a shortage of students graduating with STEM (science, technology, engineering, or mathematics) degrees, particularly women and students of color. Approximately half of students who begin a STEM major eventually switch out. Many switchers cite the competitiveness, grading curves, and weed-out culture of introductory STEM classes as reasons for the switch. Variables known to influence resilience include a student's implicit theory of intelligence and achievement goal orientation. Incremental theory (belief that intelligence is malleable) and mastery goals (pursuit of increased competence) are more adaptive in challenging classroom contexts. This dissertation investigates the role that college science grading policies and messages about the importance of effort play in shaping both implicit theories and achievement goal orientation. College students (N = 425) were randomly assigned to read one of three grading scenarios: (1) a "mastery" scenario, which used criterion-referenced grading, permitted tests to be retaken, and included a strong effort message; (2) a "norm" scenario, which used norm-referenced grading (grading on the curve); or (3) an "effort" scenario, which combined a strong effort message with the norm-referenced policies. The dependent variables included implicit theories of intelligence, perceived classroom goal structure, and self-efficacy. A different sample of students (N = 15) were randomly assigned a scenario to read, asked to verbalize their thoughts, and responded to questions in a semi-structured interview. Results showed that students reading the mastery scenario were more likely to endorse an incremental theory of intelligence, perceived greater mastery goal structure, and had higher self-efficacy. The effort message had no effect on self-efficacy, implicit theory, and most of the goal structure measures. The interviews revealed that it was the retake policy in the mastery scenario and the competitive atmosphere in the norm-referenced scenarios that were likely driving the results. Competitive grading policies appear to be incompatible with mastery goals, cooperative learning, and a belief in the efficacy of effort. Implications for college STEM instruction are discussed
Thesis (PhD) — Boston College, 2015
Submitted to: Boston College. Lynch School of Education
Discipline: Teacher Education, Special Education, Curriculum and Instruction
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Santos, Claudinei de Paula. "Estudo dos fatores influenciadores da intenção de uso da informação dos sistemas de Business Intelligence em empresas brasileiras." Universidade de São Paulo, 2014. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-21012015-105911/.
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Neste final de século o processo de globalização dos mercados e seu efeito sobre os padrões de conduta econômica, política, social e organizacional, vêm assumindo importância crescente, compondo um cenário no qual a competitividade emerge como uma questão imperativa. Como característica das empresas modernas, tem-se o aumento de padrão de automação onde as tecnologias tem disponibilizado o acesso a uma grande quantidade de dados. Tecnologias de data warehouse (DW) têm servido como repositores desses dados e o avanço nas aplicações de extração, transformação e carregamento (ETL) têm aumentado a velocidade da coleta. Atualmente, muito se tem discutido a respeito desse produto secundário resultante dos processos empresariais, os dados, que tem sido vistos como uma potencial fonte de informação capaz de possibilitar às instituições a garantia de sobrevivência em sua indústria. Nesse contexto, os sistemas de Business Intelligence (SBI), que têm como função prover o tratamento dos dados e entregar informação acionável que pode ser usada para uma específica tomada de decisão, têm recebido o reconhecimento de sua importância por parte dos executivos para a continuidade de suas empresas. Fato esse reforçado pelos resultados de pesquisas realizadas mundialmente pelo Gartner onde por anos seguidos os SBI têm sido relatados pelos executivos como o sonho de consumo das empresas. Aplicações de business intelligence têm dominado a lista de prioridade de tecnologia de muitos CIOs. Apesar desse cenário bastante favorável para os SBI, o Gartner Group aponta um elevado índice na subutilização desses sistemas, o que nos leva a questionar porque um sistema importante e desejado pelas empresas não consegue atender as expectativas dos usuários. Assim surgiu a proposta de estudar nesse trabalho a influência das dimensões fatores críticos de sucesso (FCS) e benefícios esperados (BE) sobre a dimensão intenção de uso (USO) da informação disponibilizada pelos SBI, verificando o efeito das variáveis de cada dimensão sobre o USO. Para isso foi estabelecido um modelo conceitual relacionando as dimensões mencionadas utilizando-se como referência outros trabalhos acadêmicos, suas variáveis e resultados de pesquisa. Foi realizada uma pesquisa quantitativa com a aplicação da técnica estatística Partial Least Square (PLS) com os dados obtidos de usuários de SBI em diferentes áreas da empresa de diferentes setores. Com o uso da técnica PLS, foi possível obter os indicadores para as variáveis das dimensões e estabelecer o modelo estrutural baseado em confiança.As this century ends, the market globalization process and its effect on patterns of economic, political, social and organizational behaviors become increasingly important, composing a scenario in which competitiveness emerges as an imperative issue. As a trait of modern enterprises, there is an increase in automation standards where technologies provide access to a large amount of data. Technologies of data warehouse (DW) have been serving as repositories of such data and advances in extraction, transformation and loading (ETL) applications have been increasing the speed of data collection. More recently, much has been discussed about this secondary product resulting from business processing: the data that has been seen as a potential source of information able to allow institutions guarantee survival in their industry. In this context, Business Intelligence Systems (BIS), that have as function provide data processing and deliver actionable information, i.e., information that could be used for a specific decision making, have received recognition from executives of its importance to the continuity of their business since for years, has been reported in research conducted worldwide by Gartner as the technology desire of these professionals. Business Intelligence applications have been considered the technology priority investment of many CIOs. Despite of this favorable scenario for Business Intelligence Systems, the Gartner Group indicates a high level of underutilization of these systems which leads us to question why an important and desired business system cannot achieve user\'s expectations. Thus, this work proposes to study the influence of the dimensions critical success factors (CSF) and expected benefits (BE) on the dimension use (USO) to the information provided by BIS, checking the effect of each dimension on the USO emerged. To do this a conceptual model was established by relating these dimensions using as reference other academic papers, their variables and search results. It was realized a quantitative research with an application of statistical technique Partial Least Square (PLS) with data obtained from users of BIS in different areas of the company from different sectors. Using the PLS technique, it was possible to obtain indicators for the variables and dimensions to establish the structural model based on trust.
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Nordström, Sofie, and Felicia Karlsson. "En studie av kandidaters syn på servicekvalitet och känslor i rekryteringsprocessen." Thesis, Mittuniversitetet, Avdelningen för ekonomivetenskap och juridik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-31546.
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En bransch som vuxit kraftigt de senaste 20 åren är rekrytering-och bemanningsbranschen. Inom rekryteringsprocessen är det viktigt att behålla kandidaters intresse och vilja att arbeta via rekrytering-och bemanningsföretaget. Det finns ingen generell modell för hur man skapar en god service, utan idag handlar det främst om att skräddarsy en tjänst utifrån sin verksamhet. Studiens syfte är att analysera kandidaternas upplevda kvalite av rekryteringsprocessen. Utifrån SERVPERF-modellen och emotionell intelligens undersöker studien vilka kvalitetsaspekter och känslor som är viktiga under rekryteringsprocessen. Denna kvalitativa fallstudie undersöker kandidaters upplevda tjänst genom rekryteringsprocessen hos ett rekrytering-och bemanningsföretag genom semistrukturerade djupgående intervjuer med tio respondenter. Studien visar på tre känslor som inte kan härledas till SERVPERF-modellens dimensioner, trygghet, tillhörighet och oro/osäkerhet som i sin tur kan härledas till Maslows behovstrappa. De viktigaste kvalitetsdimensionerna under rekryteringsprocessen är försäkran och pålitlighet.The staffing and recruitment industry has grown rapidly during the past 20 years. It is important to retain candidates interests and willingness to work through the staffing and recruitment company during the recruitment process. Today there is no general model for how to create good service, it is mainly about creating tailor-maid service. The purpose of the study is to examine the candidate's' perceived quality of the recruitment process with emphasis on emotions. Based on the SERVPERF model and emotional intelligence, this study examine the quality aspects and feelings that are important during the recruitment process. This qualitative case study investigates consultants perceived service through the recruitment process of a staffing and recruitment business through semi-structured, in-depth interviews, with ten respondents. The study shows three emotions that cannot be related to the dimensions; security, belonging and concern/uncertainty. These emotions are related to the Maslow hierarchy of needs. The most important quality dimensions under the recruitment process are assurance and reliability
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Nkewu, Zingcwengile. "Impact of psychological wellbeing and perceived combat readiness on willingness to deploy in the SANDF : an exploratory study." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86413.
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Thesis (MComm)--Stellenbosch University, 2014.ENGLISH ABSTRACT: The South African National Defence Force (SANDF) is deploying locally, regionally and internationally for peacekeeping operations and tasks other than peacekeeping. It is imperative that it succeed in these missions in order for the country, region and the world to develop. However, in order for the SANDF to realize success those responsible for the task of peacekeeping have to be combat ready, and particularly perceive themselves to be combat ready, they have to measure high on psychological wellbeing and should have no psychosocial and/or psychological problems such as depression, anxiety and social dysfunction, but must have a high level of willingness to deploy. SANDF deployment in Africa is voluntary and depends on those members who are willing to deploy to extract Africa out of the mire of squalor and poverty and conflict. It is only when there is peace that development and proper governance can be achieved, hence the need to use the SANDF as a foreign policy tool to bring about peace in Africa. The aim of the study was to explore the impact of psychological wellbeing (PWB) general health (GH) and perceived combat readiness (PCR) on willingness to deploy (WD) in the SANDF. A non-experimental, exploratory study was employed this study. Participants were drawn from the Army (n=465) from the rank of private to colonel. Participants completed valid reliable instruments measuring PWB; PCR; GH; and WD. PWB was measured in terms of self-acceptance, positive relations with others, autonomy, purpose in life, environmental mastery, and personal growth. PCR was measured in terms of family support, confidence (in all its dimensions), morale, and cohesion and unit discipline. GH was measured in terms of somatic symptoms, anxiety/insomnia, social dysfunction and depression. WD was measured by using 12 questions with a sample question such as: “In the event of an invasion by an enemy force into the RSA, to what extent will you be willing to go into combat?” Correlation analysis was done to determine the relationship between the independent variables and the dependent variable. Multiple regression analysis was done to determine which of the independent variables contributed most to WD of members of the SANDF The results revealed a significant positive relationship between PWB (and its dimensions, except self-acceptance and positive relations with others) and WD, and PCR (and its dimensions, except unit disciple) and WD. GH was annulled for its potential not to explain any variance in the model because almost all participants scored zero on all subscales. The multiple regression analysis was in line with correlation results showing that total PCR (strongest predictor) made a significant contribution in explaining and predicting WD. PWB made a contribution in explaining and predicting WD, but not as strong as PCR. The PCR dimensions that individually contribute significantly in explaining and predicting WD are self-confidence, horizontal cohesion and confidence in the leader. The conclusion that is drawn from this study is that total PCR and total PWB contribute to willingness to deploy.
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Viana, Cláudia Tiago Ramos. "Efeitos de um programa integrado de mindfulness e inteligência emocional sobre o bem-estar, a positividade e o stress percebido no trabalho." Doctoral thesis, Universidade de Évora, 2015. http://hdl.handle.net/10174/20826.
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Diversos estudos têm vindo a aplicar programas de intervenção que integram técnicas de
mindfulness com inteligência emocional em contexto clínico (Ciarrochi, Blackledge,
Bilich & Bayliss, 2007; Ramos, Hernández & Blanca, 2009). O objetivo do presente
trabalho é analisar os efeitos que um programa de treino integrado de mindfulness e
inteligência emocional tem em contexto organizacional uma vez que neste contexto esta
aplicação tem sido maioritariamente realizada de forma não integrada. Foram realizados
três estudos longitudinais integrando grupos participantes e grupos de controlo. Noventa
e um trabalhadores (N=91) participaram na pesquisa. Para avaliar os resultados da
intervenção foram aplicadas escalas em três momentos (pré-intervenção, pós-intervenção,
follow up) para avaliar os níveis de mindfulness, stress percebido, bem-estar afetivo, rácio
de positividade, ansiedade e depressão. Os resultados revelam evoluções que apontam
para o desenvolvimento de competências associadas à intervenção que permitiram aos
participantes diminuir o stress percebido, aumentar o bem-estar afetivo e positividade; Effects of an integrated program of mindfulness and emotional intelligence on well
being, positivity and perceived stress at work
ABSTRACT:
Several studies have been applying intervention programs that integrate mindfulness and
emotional intelligence in clinical context (Ciarrochi, Blackledge, Bilich & Bayliss, 2007;
Ramos, Blanca Hernandez & 2009). The objective of this study is to analyze the effects
that an integrated training program of mindfulness and emotional intelligence has on
organizational context, because in organizational context this application has been mostly
performed in a non-integrated form. Three longitudinal studies with participant groups
and control groups were performed. Ninety-one workers (N= 91) participated in the
survey. To evaluate the results of the intervention, different scales were applied in three
moments (pre-intervention, post-intervention and follow-up) to assess levels of
mindfulness, perceived stress, wellbeing, positivity ratio, anxiety and depression. The
results reveal that there was a development of competences associated with the
intervention that allowed participants to reduce perceived stress, increase well-being and
positivity ratio.
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Esboriol, Valéria. "INTELIGÊNCIA EMOCIONAL, CAPITAL PSICOLÓGICO E PERCEPÇÃO DE SUPORTE ORGANIZACIONAL EM GESTORES DO SEGMENTO DE SAÚDE." Universidade Metodista de São Paulo, 2013. http://tede.metodista.br/jspui/handle/tede/1336.
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Previous issue date: 2013-11-27The healthcare industry is heavily impacted by several factors and is considered one of the most important branches of the Brazilian economy. The healthcare professional is challenged to meet the management of issues for which it was not developed in his academic educational process. Whereas emotionally intelligent people and at the same time carrying positive psychological states that integrate psychological capital,have a psychic structure that enables them to achieve leadership positions,this study aimed to interpret and discuss the correlations between emotional intelligence,psychological capital and perception organizational support. Study participants were 123 managers with academic health degree and experience in the health industrie. Data collection was conducted through self-administered electronic questionnaire and data were analyzed using descriptive and bivariate analysis through SPSS software in its version 19.0 . It was evident that these professionals possess in greater evidence of self awareness the ability of emotional intelligence, on the other hand have limitations on the availability and the establishment of personal relationships (sociability) as relevant in the management process.Already dimensions related to psychological capital , focused on job performance , demonstrated that this professional is confident in its ability to contribute to company goals and to overcome possible obstacles inherent in their work activities. Added to your psychological capital to support the perception that the organization can offer you support when you need to feel good and perform their tasks.
O setor de saúde é fortemente impactado por diversos fatores e é considerado um dos mais importantes ramos da economia brasileira.O profissional da área é desafiado a responder pela gestão de temas para os quais não foi desenvolvido em seu processo educacional acadêmico. Considerando que pessoas emocionalmente inteligentes e ao mesmo tempo portadores de estados psicológicos positivos, que integram o capital psicológico, possuem uma estrutura psíquica que lhes possibilite atingir posições de liderança, este estudo objetivou interpretar e discutir as correlações entre inteligência emocional, capital psicológico, e percepção do suporte organizacional. Participaram do estudo 123 gestores com formação acadêmica em saúde e experiência em organizacões do segmento saúde. A coleta de dados foi realizada através de questionário eletrônico auto aplicável e os dados foram submetidos a análise descritiva e bivariada através do software SPSS em sua versão 19.0. Evidenciou-se que estes profissionais possuem em maior evidência a habilidade da inteligência emocional de autoconciencia, por outro lado apresentam limitações na disponibilidade e no estabelecimento das relações pessoais (sociabilidade) tão relevantes no processo de gestão. Já as dimensões relativas a capital psicológico, voltadas para o desempenho no trabalho, demonstraram que este profissional é confiante na sua capacidade de contribuição com os objetivos da empresa, bem como de superar os possíveis obstáculos inerentes a sua atividade laboral. Soma-se a seu capital psicológico a percepção de suporte que a organização possa lhe oferecer, quando necessitar de apoio para sentir-se bem e realizar suas tarefas.
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Nawaz, Amir. "The Perceiced Impact of Business Intelligence Tools on Marketing Success." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-10849.
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Purpose: The purpose of this study is to analyze the perceived impact of business intelligence tools on marketing success. Methodology: This research has conducted based on a literature study in the field business intelligence and pharmaceutical industry marketing. Primary data has been used in this thesis to evaluate the information technology impact on the market performance for pharmaceutical industries. The SPSS software package is used to analyze the employee responses and statistical technique. Regression analysis is used to check the impact of information technology on market performance. Findings: One hundred fifty questionnaires were given to the employees of 15 different pharmaceutical companies located in Pakistan. Among them, 104 were collected back and 100 questionnaires were considered valid and used for further analysis. After analyzing the data, it was evaluated that information technology has a significant impact on market performance in pharmaceutical industries. According to the stakeholders, strategic planning, organizational support, knowledge management and technological advancement have significant impact on the success of information technology for decision support systems. Research limitations/Implications: More research will be required on the theory presented in this thesis “The Perceived Impact of Business Intelligence Tools on Marketing Success”.
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Magno, Rosales Paola Eliana. "Inteligencia emocional percibida y afrontamiento del estrés académico en universitarios de Ciencias de la Salud de Lima." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653752.
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El objetivo de esta investigación fue determinar la relación entre inteligencia emocional percibida y afrontamiento del estrés académico en los universitarios de Ciencias de la Salud. Para ello, participaron 211 estudiantes limeños de inicios de pregrado (1° ciclo = 67% y 2°ciclo = 33%), donde se trabajó con mujeres (57,6%) y hombres (42,4%) entre los 18 y 21 años. Se aplicó la escala de Inteligencia Emocional Percibida-TMM24 (Espinoza- Venegas; Ramírez- Elizondo y Sanhueza- Alvarado, 2015) y la escala de Afrontamiento del Estrés Académico (ACE-A) (Canabach, Valle, Rodríguez, Pineiro y Freire, 2010). Los resultados arrojaron que existe una correlación positiva entre ambas variables (p<.01). Se determinó la relación entre dimensiones, donde evidenció una correlación positiva significativa entre Regulación emocional con Reevaluación positiva (r= .61**); una correlación moderada entre Comprensión emocional y Reevaluación positiva (r= .48**) y baja (r=.25**) entre la dimensión Percepción emocional y Búsqueda de apoyo. En cuanto a los resultados comparativos se encontraron diferencias significativas en la estrategia de planificación según el promedio ponderado de notas (p.< .05), siendo mayor en aquellos estudiantes con notas entre 16 y 19.The objective of this research was to determine the relationship between perceived emotional intelligence and coping with academic stress in university health science students. For it, we worked in a sample of 211 Limeño students of beginnings of undergraduate (1° cycle = 67% and 2° cycle = 33%), where we worked with women (57.6%) and men (42.4%) between the 18 and 21 years old. We applied the Perceived Emotional Intelligence Scale-TMM24 (Espinoza- Venegas; Ramirez- Elizondo and Sanhueza- Alvarado, 2015) and the Academic Stress Management Scale (ACE-A) (Canabach, Valle, Rodriguez, Pineiro and Freire, 2010). The results showed that there is a positive correlation between both variables (p<.01). It was determined the relationship between dimensions, where it showed a significant positive correlation between emotional regulation with positive reassessment (r= .61**); a moderate correlation between emotional understanding and positive reassessment (r= .48**) and low (r= .25**) between the dimension Emotional perception and Search for support. As for the comparative results, significant differences were found in the planning strategy according to the weighted average of grades (p.< .05), being higher in those students with grades between 16 and 19.
Tesis
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Wilson, A. D. "Evaluation and modelling of perceived audio quality in popular music, towards intelligent music production." Thesis, University of Salford, 2017. http://usir.salford.ac.uk/43345/.
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This thesis addresses three fundamental questions: What is mixing? What makes a high-quality mix? How can high-quality mixes be automatically generated? While these may seem essential to the very foundations of intelligent music production, this thesis argues that they have not been sufficiently addressed in previous studies. An important contribution is the questioning of previously-held definitions of a 'mix'. Experiments were conducted in which participants used traditional mixing interfaces to create mixes using gain, panning and equalisation. The data was analysed in a novel 'mix-space', 'panning-space' and 'tone-space' in order to determine if there is a consensus in how these tools are used. Methods were developed to create mixes by populating the mix-space according to parametric models. These mixes were characterised by signal features, the distributions of which suggest tolerance bounds for automated mixing systems. This was complemented by a study of real-world music mixes, containing hundreds of mixes each for ten songs, collected from on-line communities. Mixes were shown to vary along four dimensions: loudness/dynamics, brightness, bass and stereo width. The variations between individual mix engineers were also studied, indicating a small effect of the mix engineer on mix preference ratings (eta2 = 0.021). Perceptual audio evaluation revealed that listeners appreciate 'quality' in a variety of ways, depending on the circumstances. In commercially-released music, 'quality' was related to the loudness/dynamic dimension. In mixes, 'quality' is highly correlated with 'preference'. To create mixes which maximised perceived quality, a novel semi-automatic mixing system was developed using evolutionary computation, wherein a population of mixes, generated in the mix-space, is guided by the subjective evaluations of the listener. This system was evaluated by a panel of users, who used it to create their ideal mixes, rather than the technically-correct mixes which previous systems strived for. It is hoped that this thesis encourages the community to pursue subjectively motivated methods when designing systems for music-mixing.
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You, Min. "Compétences cognitives et émotionnelles en vue d'une réussite académique chez les étudiants chinois et français de niveau licence en France." Thesis, Normandie, 2019. http://www.theses.fr/2019NORMC003/document.
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Dans cette thèse, l’objectif est de comprendre les relations entre d’un côté la réussite académique (la performance académique) et le stress perçu subjectif, et d’un autre côté l’influence des différences individuelles (l’intelligence émotionnelle, les traits de personnalité et le chrono-type) sur la réussite académique, également les interactions entre ces différences individuelles et le stress perçu subjectif. 1) L’étude préliminaire est conduite pour clarifier la relation entre l’intelligence émotionnelle et la stratégie de coping chez les étudiants Chinois expatriés en France; 2) ensuite notre première étude a pour objectif de comprendre les différents éléments liés à la expatriation des étudiants Chinois en France : les causes et critères de la réussite d’expatriation subjective, les différentes sources de stress qu’ils ont rencontrées ainsi que leurs stratégies de faire face pendant leur expatriation sont interrogées; 3) avec les éléments ressortis de notre première étude, nous avons pu construire un questionnaire de la réussite d’expatriation subjective pour les étudiants Chinois en France. L’idée de départ est de valider ce questionnaire en comparant avec les autres paramètres des différences individuelles (Intelligence émotionnelle, intelligence culturelle, et de chrono-type). Malheureusement la passation de l’ensemble de ces questionnaires a pris une longueur de temps qui explique que peu de participants sont allés jusqu’au bout, cela ne nous permet pas finalement de valider ce questionnaire de la réussite d’expatriation. 4) Enfin, nous essayons de comprendre chez la population générale, c’est-à-dire les étudiants Français, les relations entre la réussite académique et les différences individuellesIn this thesis, the objective is to understand the relationships between academic success (academic performance) and subjective perceived stress on the one hand, and the influence of individual differences (emotional intelligence, personality traits and chrono-type) on academic success on the other hand, as well as the interactions between these individual differences and subjective perceived stress. 1) Preliminary study is conducted to clarify the relationship between emotional intelligence and coping strategy among Chinese students expatriated in France; 2) our first study aims to understand the different elements related to the expatriation of Chinese students in France: the causes and criteria of subjective expatriation success, the different sources of stress they encountered as well as their strategies to cope during their expatriation are interviewed; 3) With the elements emerging from our first study, we were able to construct a questionnaire on subjective expatriation success for Chinese students in France. The initial idea is to validate this questionnaire by comparing individual differences (emotional intelligence, cultural intelligence, and chrono-type) with other parameters. Unfortunately, the completion of all these questionnaires took a long time, which explains why few participants completed them, which does not allow us to validate this questionnaire of expatriation success. 4) Finally, we try to understand the relationship between academic success and individual differences among the general population, i.e. French students
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März, Harald, and 馬哈洛. "How Cultural Intelligence is Perceived and Trained in Multinational Enterprises?" Thesis, 2017. http://ndltd.ncl.edu.tw/handle/m7pjjg.
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碩士國立中山大學
國際經營管理碩士學程
106
Cultural intelligence (CQ), an ability to cope with and adapt into different cultures across, professional, organizational and national boundaries, has received an increasing amount of interest in academic literature. Yet little is known about the importance attributed to it from the multinational enterprises’ (MNEs) perspective. Specifically, comparatively scant probing has been conducted with regard to unpacking how companies perceive the importance of CQ and select CQ training approaches. To investigate these underexplored issues, this thesis employs a set of semi-structured interviews with three interviewees having international exposure while working in a successful Austrian company. Template analysis is utilized for data analysis. The results indicate the interrelated and systematic nature of the appreciation and training of CQ taking into account the evolutionary stages of internationalization as well as the company’s soft side. In early stages companies seem to pay little attention to their CQ training programs although awareness and appreciation of CQ appear to be present; whilst later on, they gradually consolidate the CQ training, mainly due to the increased appreciation expressed by the employees who had such training before working abroad. These indicate that the development of CQ is a learning-by-doing process within MNEs. Instead of perceiving it as a one-time training program, companies should systemize and evolve successive training in accordance with employees’ personal developments.
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Lin, Yan-Shan, and 林筠珊. "The Influence of Hatha Yoga on Emotional Intelligence and Perceived Stress." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/26089589529341650062.
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碩士國立臺北教育大學
體育學系碩士班
99
This research adopted the control group time series design and designed an eight-week Hatha Yoga course plan. It aimed to explore the effect of the introduction of Hatha Yoga on teachers’ emotional intelligence and perceived stress. 24 female teachers (aged 40.38 ± 4.39 years) of an elementary school in Taipei City were takedn as the subjects who were divided into the experimental group and the control group. We used the emotional intelligence scale and perceived stress scale as the measurement tools, and processed the data through descriptive statistics, two-way mixed design ANOVA and correlation coefficient analyses. After our research and analysis, we found following results: 1.According to the results of the emotional intelligence data analyses before and after each single Hatha Yoga lesson in the second and the sixth week, the post-test scores of the experimental group in overall emotional intelligence and the four dimensions (optimism/ regulation of emotion, appraisal of emotion, social skills, utilization of emotion ) of emotional intelligence were all significantly higher than those before the Hatha Yoga lessons [F (1, 22 ) = 4.606~ 14.461, p < .05, ES = 0.560~ 1.942]. Also, in accordance with the results of the emotional intelligence data analyses before and after the eight-week Hatha Yoga course, the post-test scores of the experimental group in overall emotional intelligence and the four dimensions (optimism/ regulation of emotion, appraisal of emotion, social skills, utilization of emotion ) of emotional intelligence were all significantly higher than those before the Hatha Yoga course [F (1, 22 ) = 5.228~ 17.060, p < .05, ES = 1.014~ 1.655]. 2.According to the results of the perceived stress data analyses before and after each single Hatha Yoga lesson in the second and the sixth week, the post-test scores of the experimental group in perceived stress were all significantly lower than those before the Hatha Yoga lessons [F (1, 22 ) =13.646~ 16.247, p < .05, ES = -1.239~ -1.729]. Also, in accordance with the results of the perceived stress data analyses before and after the eight-week Hatha Yoga course, the post-test scores of the experimental group in perceived stress were all significantly lower than those before the Hatha Yoga course [F (1, 22 ) =11.097, p < .05, ES = -0.756]. 3.The values of the zero-order simple coefficient r of prediction of the experimental group’s emotional intelligence to their perceived stress in the first, fourth and eighth weeks are -. 468 (p> .05) , -. 734 and -. 827 (p <.05) , respectively. The results of this research indicated that after eight weeks, the Hatha Yoga course had immediate and long-term effect in promoting overall emotional intelligence and all the four dimensions (optimism/ regulation of emotion, appraisal of emotion, social skills, utilization of emotion ) of emotional intelligence, and lowering perceived stress. Also, after more and more weeks of Hatha Yoga course, the explanatory power of emotional intelligence to perceived stress became higher and higher. In the end, this research made further suggestions on the practical application and future directions.
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曾琬翎. "Emotional Intelligence and Perceived Institutional System as Moderators of Job Stress Model." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/24367553542698298867.
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"The Relationship between Perceived Academic Control, Implicit Theory of Intelligence, and Student Responsibility." Master's thesis, 2012. http://hdl.handle.net/2286/R.I.14709.
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abstract: Responsibility for academic outcomes is an important factor to consider within the study of student motivation, yet measures for the construct remain elusive and inconsistent. The present study uses a new measure developed by Lauermann and Karabenick to assess students' sense of responsibility for their academic outcomes. This study examined the relationship between perceived academic control, implicit theory of intelligence, and student responsibility. Results were based on a sample of 152 undergraduate students. A significant relationship between perceived academic control and student responsibility was established. Results also indicated a significant association between implicit theory of intelligence and student responsibility; however, contrary to hypotheses, implicit theory did not mediate the relationship between perceived academic control and student responsibility.Dissertation/Thesis
M.A. Educational Psychology 2012
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Teng, Hsiang-Chi, and 鄧湘娸. "A Study of Perceived Organizational Support, Emotional Intelligence, Job Satisfaction and Customer Orientation." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/07412082465153341779.
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碩士國立東華大學
高階經營管理碩士在職專班
96
The study proposes a hypothetical model that contains five constructs, including perceived organizational support, emotional intelligence, emotional labor (deep acting), job satisfaction, and customer orientation. And the study wants to know more about relationship of emotional labor and other constructs. Because most past research focused on emotional labor in totally, less research discuss about emotional labor in separated from (surface acting and deep acting) specially. Therefore, this study especially takes employs of the security brokerage of main company in Taiwan as example, and aims at influential factors of customer orientation to explore their relationships. Drawing on linear structural relations (LISREL) to test and explain relationship among constructs in this study. Through statistical analysis of data to gain the outcome of hypotheses test, and separately explain as follows: 1. In the e security brokerage industry, perceived organizational support, emotional intelligence, emotional labor (deep acting), job satisfaction have significantly positive effect on customer orientation, but emotional labor (surface acting) have no significantly positive effect on customer orientation. 2. In the security brokerage industry, emotional intelligence, deep acting and job satisfaction have significantly positive direct effect on customer orientation. 3. In the security brokerage industry, only perceived organizational support have significantly positive pure indirect effect on customer orientation, and emotional intelligence have both indirect and direct effect on customer orientation. Consequently, this shows that perceived organizational support, emotional intelligence, emotional labor (deep acting), job satisfaction, and customer orientation mutually still have specific degree of correlation of the research model.
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Hsiung, Wu Shih, and 吳世雄. "A Study of Influences on Perceived Cultural Shock and Cultural Intelligence to Expatriation Willingness." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/49278859897579171726.
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碩士大葉大學
管理學院碩士在職專班
102
Abstract This study primarily discusses the relationship among perceived cultural shock, cultural intelligence and expatriation willingness, and the possible mediator role played by cultural intelligence. The research set perceived cultural shock as the independent variable, expatriation willingness as the dependant variable and cultural intelligence as the intervening variable. The relationships among the variables were discussed and clarified so as to provide theoretical significance in this subject and to identify areas for improvement or advancement in actual practice. This research adopted the sampling method of random questionnaire distribution. 400 copies of the questionnaire were distributed and 350 questionnaires were returned, among which 311 questionnaires were valid, occupying 77.8% of the total questionnaires distributed. The results showed that: 1. Perceived cultural shock has significant negative influence on expatriation willingness; 2. Perceived cultural shock has significant negative influence on cultural intelligence; 3. Cultural intelligence has significant positive influence on expatriation willingness; 4. Cultural intelligence has mediation effect between perceived cultural shock and expatriation willingness. This study also made discussions on the findings of the research, the significance of the research in theory and practice, the limitations of the research and provides recommendations for future research. Keyword: Perceived Cultural Shock, Cultural Intelligence, Expatriation Willingness
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Wang, Yi-Hsuan, and 王怡璇. "The relationship among personality traits, perceived emotional intelligence and physician empathy in medical students." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/58491800124191044383.
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碩士國立臺北教育大學
心理與諮商學系碩士班
99
The purpose of this study was to explore the relationships among personality traits, perceived emotional intelligence (PEI), and physician empathy in medical students. The survey data were collected from one medical school in northern Taiwan. Three hundred and twenty-three medical students, from freshmen to senior, completed a survey packet consisting of three standardized instruments. Standardized instruments included the Mini-Marker scale, the Trait Meta-Mood Scale (TMMS), and the Jefferson Scale of Physician Empathy-Student Version (JSPE S-Version). Data were analyzed by descriptive statistics, t-test, one-way ANOVA, Pearson’s product-moment correlations, and multiple regression analysis. The major findings were as follows. First, participants’ personality traits obtained a significantly higher average rating of Agreeableness and Conscientiousness, lower average rating of Neuroticism. Their PEI and physician empathy performance are good. Regarding participants’ background variables, male medical students are more neurotic than female. There is no significant difference in PEI and physician empathy between genders. Junior students obtained a significantly higher average rating of positive personality traits than senior students. Additionally, junior students in PEI and physician empathy are better than senior students. Participants have religious belief obtained a significantly higher average rating in Agreeableness personality, PEI performance, and two of three TMMS dimensions: attention to feelings, mood repair. There is no significant difference in physician empathy between participants who have religious belief or not. Students without community service experience obtained a significantly higher average rating of PEI, two of three TMMS dimensions: attention to feelings, mood repair, and physician empathy than others. About the relationships among variables, physician empathy, PEI, and two of three TMMS dimensions: clarity of feelings, mood repair are positive correlated with Openness, Conscientiousness, Extraversion, Agreeableness personality, and negative correlated with Neuroticism. Attention to feelings is positive correlated with Conscientiousness and Agreeableness personality. Physician empathy is also positive correlated with PEI and three TMMS dimensions, i.e. attention to feelings, mood repair, and clarity of feelings. For medical students’ physician empathy, mood repair was the most important predicting factor. Attention to feelings, Conscientiousness personality, Agreeableness personality and grades also had predicting power. Implications based on the findings are provided for medical education, medical students, and counselor. Limitations of this study and suggestions for future study are discussed. Key words: medical students, personality traits, perceived emotional intelligence, physician empathy, physician–patient relationship
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Canhestro, Teresa Sofia Pires. "Artificial Intelligence in the workplace : perceived knowledge, expectations and attitudes on university students and professionals." Master's thesis, 2020. http://hdl.handle.net/10400.14/31009.
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The presence of Artificial Intelligence (AI) in companies and in people’s daily lives is increasing fast, requiring an updated understanding of how people perceive its inclusion in the labour market. Because different backgrounds may be critical to such perception, the current study assessed the knowledge, expectations and attitudes that Portuguese university students and professionals in the areas of Psychology, Engineering, Economics and Management, Health and Humanities have regarding AI. A sample of 341 participants was collected, including 191 females and 119 males. The survey included questions from the AI@ 50 conference at Dartmouth College, the Survey of Expert Opinion (Müller & Bostrom, 2016), the Survey of Corporate Management and Economic Policy (Morikawa, 2017) and the Negative Attitudes Towards Robots Scale (NARS) (Nomura, Kanda & Suzuki, 2004), which assess, respectively, the temporal expectations of AI and the perceived impact AI may have on society, the perceived impact it may have on employment and, finally, attitudes toward intelligent robots at work. Results showed significant differences between groups from different scientific backgrounds: Engineering participants are more receptive to the inclusion of AI in work, when compared to the other groups. They are also more knowledgeable of robots and have a more positive attitude toward working with intelligent robots. Psychology participants are, right after Engineering participants, the ones who perceive themselves more favourably as to what they think they know about AI. Overall, results suggest that lack of information and a certain level of negative attitudes toward technology in the humanities group, and to some degree in all groups other that the engineering one, needs to be addressed by educational institutions, organization administrators and policy makers. This will facilitate an optimization of the AI technology for the specific requirements of different domains of human activity.A presença de Inteligência Artificial (IA) nas empresas e no dia a dia das pessoas está a aumentar rapidamente, exigindo um conhecimento atualizado de como as pessoas encaram a sua inclusão no mercado de trabalho. Devido aos diferentes fatores que podem influenciar essa percepção, o presente estudo avalia o conhecimento, expectativas e atitudes que estudantes universitários e profissionais portugueses nas áreas de Psicologia, Engenharia, Economia e Gestão, Saúde e Humanidades têm em relação à IA. Foi recolhida uma amostra de 341 participants, entre os quais 191 do sexo feminino e 119 do sexo masculino. O questionário incluiu perguntas da conferência AI@50 na Dartmouth College, “Survey of Expert Opinion” (Müller & Bostrom, 2016), o “Survey of Corporate Management and Economic Policy” (Morikawa, 2017) e a “Negative Attitudes Towards Robots Scale” (NARS) (Nomura, Kanda & Suzuki, 2004) que avaliam, respectivamente, as expectativas temporais da IA e o impacto percebido que a IA pode ter na sociedade, o impacto que a IA pode ter no emprego e, finalmente, as atitudes em relação aos robôs inteligentes no trabalho. Os resultados mostraram diferenças significativas entre grupos de diferentes backgrounds científicos: os participantes da engenharia são mais receptivos à inclusão da IA no trabalho, quando comparados com os restantes grupos. Estes participantes também estão mais familiarizados com os robôs e têm uma atitude mais positiva em relação aos mesmos. Os participantes da Psicologia são, logo a seguir aos participantes da Engenharia, aqueles que se percebem mais favoravelmente quanto ao que pensam que sabem sobre IA. No geral, os resultados sugerem que a falta de informação e um certo nível de atitudes negativas em relação à tecnologia no grupo de participan tes de Humanidades e, em certa medida, em todos os grupos que não o de Engenharia, precisam ser abordados por instituições educacionais, administradores de organizações e formuladores de políticas. Isso facilitará a otimização da tecnologia da IA para os requisitos específicos de diferentes domínios da atividade humana
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Prentice, Catherine. "Trait Emotional Intelligence, Personality and the Self-Perceived Performance Ratings of Casino Key Account Representatives." Thesis, 2008. https://vuir.vu.edu.au/1958/.
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This thesis explores the impact of emotional intelligence on frontline employee service performance in the casino industry. Emotional intelligence is a relatively recent psychological construct that has attracted substantial interest in both the popular literature and within academia. A major appeal of emotional intelligence lies in its possibility of contributing to a portion of the remaining variance in job performance that traditional cognitive intelligence leaves unexplained (Van Rooy & Viswesvaran, 2003). However, the predictive validity of emotional intelligence varies considerably and depends on the context, criterion of interest, and specific theory used (e.g. Emmerling & Goleman, 2003). Furthermore, as agreed by most personality psychologists, a new construct such as emotional intelligence needs to provide incremental validity over well-established constructs to be welcomed into the relevant field (Brackett & Mayer, 2003). With respect to job context and selected criteria, it has been claimed that there is a positive relationship between emotional intelligence and job performance in the case of roles which are associated with emotional labour, such as customer service (Daus & Ashkanasy, 2005). With regard to theory, various models have been proposed as a means of conceptualising the construct within the relevant literature. These models have been associated with a range of tests which purport to assess emotional intelligence and its predictive validity. In an attempt to emphasize the importance of the role of assessment in operationalising emotional intelligence, Petrides and Furnham (2001) have proposed the theory of trait EI, which is measured using a self-report test. These authors indicated that the theory encompasses behavioural tendencies and self-perceived abilities like a personality trait; therefore, its investigation should be primarily conducted within a personality framework (Petrides & Furnham, 2001; Petrides, Furnham & Frederickson, 2004).
From the perspective of predictive validity, this thesis applies the concept of trait EI in the context of the casino high-end market (casino key accounts), and analyses its relationship with the service performance of casino service representatives for the high-end market (casino key account representatives). From the perspective of incremental validity, the thesis incorporates the Five Factor Model (FFM) of personality factors as another independent variable to analyse the additional variance in the dependent variable explained by trait EI in predicting the service performance of casino key account representatives. This study also tests the mediating roles of customer orientation and adaptability in the context of hierarchical relationships of the influence of personality traits (trait EI and FFM) on service performance evaluation, based on the hierarchical model theory proposed by Brown, Mowen, Donavan & Licatal. (2002).
The data used in this thesis were gathered from questionnaires, distributed within a VIP gaming room catering to casino high-end players in one of the world’s largest casinos located in Australasia. A sample of 152 usable employee responses was obtained. Multiple regression has been used to test the relevant hypotheses and Baron and Kenny’s (1986) method has been used to analyse the mediation.
Through the use of the various statistical analyses, it was found that trait EI was positively related with the service performance of casino key account representatives. It also explained additional variance in the dependent variable – the service performance of casino key account representatives over and above the FFM of personality factors. Partial mediations of customer orientation and adaptability were also found between the basic personality traits and service performance of casino key account representatives. It indicates that indirect effects between the independent and dependent variables are enhanced by the incorporation of the various mediators. The thesis concludes with a discussion of the results, which includes comments on the implications of the findings, an evaluation of the limits of the current investigation, and some thoughts on possible future research.
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Prentice, Catherine. "Trait Emotional Intelligence, Personality and the Self-Perceived Performance Ratings of Casino Key Account Representatives." 2008. http://eprints.vu.edu.au/1958/1/catherine_prentice.pdf.
Full textAbstract:
This thesis explores the impact of emotional intelligence on frontline employee service performance in the casino industry. Emotional intelligence is a relatively recent psychological construct that has attracted substantial interest in both the popular literature and within academia. A major appeal of emotional intelligence lies in its possibility of contributing to a portion of the remaining variance in job performance that traditional cognitive intelligence leaves unexplained (Van Rooy & Viswesvaran, 2003). However, the predictive validity of emotional intelligence varies considerably and depends on the context, criterion of interest, and specific theory used (e.g. Emmerling & Goleman, 2003). Furthermore, as agreed by most personality psychologists, a new construct such as emotional intelligence needs to provide incremental validity over well-established constructs to be welcomed into the relevant field (Brackett & Mayer, 2003). With respect to job context and selected criteria, it has been claimed that there is a positive relationship between emotional intelligence and job performance in the case of roles which are associated with emotional labour, such as customer service (Daus & Ashkanasy, 2005). With regard to theory, various models have been proposed as a means of conceptualising the construct within the relevant literature. These models have been associated with a range of tests which purport to assess emotional intelligence and its predictive validity. In an attempt to emphasize the importance of the role of assessment in operationalising emotional intelligence, Petrides and Furnham (2001) have proposed the theory of trait EI, which is measured using a self-report test. These authors indicated that the theory encompasses behavioural tendencies and self-perceived abilities like a personality trait; therefore, its investigation should be primarily conducted within a personality framework (Petrides & Furnham, 2001; Petrides, Furnham & Frederickson, 2004). From the perspective of predictive validity, this thesis applies the concept of trait EI in the context of the casino high-end market (casino key accounts), and analyses its relationship with the service performance of casino service representatives for the high-end market (casino key account representatives). From the perspective of incremental validity, the thesis incorporates the Five Factor Model (FFM) of personality factors as another independent variable to analyse the additional variance in the dependent variable explained by trait EI in predicting the service performance of casino key account representatives. This study also tests the mediating roles of customer orientation and adaptability in the context of hierarchical relationships of the influence of personality traits (trait EI and FFM) on service performance evaluation, based on the hierarchical model theory proposed by Brown, Mowen, Donavan & Licatal. (2002). The data used in this thesis were gathered from questionnaires, distributed within a VIP gaming room catering to casino high-end players in one of the world’s largest casinos located in Australasia. A sample of 152 usable employee responses was obtained. Multiple regression has been used to test the relevant hypotheses and Baron and Kenny’s (1986) method has been used to analyse the mediation. Through the use of the various statistical analyses, it was found that trait EI was positively related with the service performance of casino key account representatives. It also explained additional variance in the dependent variable – the service performance of casino key account representatives over and above the FFM of personality factors. Partial mediations of customer orientation and adaptability were also found between the basic personality traits and service performance of casino key account representatives. It indicates that indirect effects between the independent and dependent variables are enhanced by the incorporation of the various mediators. The thesis concludes with a discussion of the results, which includes comments on the implications of the findings, an evaluation of the limits of the current investigation, and some thoughts on possible future research.