Journal articles on the topic 'Payment service providers'
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1
Nitzan, Irit, and Danit Ein-Gar. "The “Commitment Projection” Effect: When Multiple Payments for a Product Affect Defection from a Service." Journal of Marketing Research 56, no. 5 (July 14, 2019): 842–61. http://dx.doi.org/10.1177/0022243719850504.
Abstract:
Many service providers offer supplementary products related to their ongoing services (e.g., fitness centers offer fitness smartwatches). In seven studies, the authors show that the payment method for such supplementary products (multiple payments vs. a single lump sum) affects customers’ tendency to defect from the provider’s core service over time. Specifically, when customers pay for add-ons in multiple payments—provided that (1) they perceive the add-on as being bundled with the core service and (2) the payment period has an end point—they are initially less likely to defect from the service provider than when they pay in a single payment. Over time, however, as payments are made, this gap closes, such that defection intentions under the two payment methods eventually become similar. The authors propose that this phenomenon reflects “commitment projection,” wherein a decrease in customers’ commitment to the add-on product over time is projected onto their commitment to the service provider. These findings carry important managerial implications, given that many service providers offer add-on products in multiple-payment plans and that customers’ defection decisions substantially affect firms’ profitability.
2
Omelyanovskiy, V. V., N. N. Sisigina, V. K. Fedyaeva, and N. Z. Musina. "Evolution of healthcare provider payment mechanisms." FARMAKOEKONOMIKA. Modern Pharmacoeconomic and Pharmacoepidemiology 12, no. 4 (February 18, 2020): 318–26. http://dx.doi.org/10.17749/2070-4909.2019.12.4.318-326.
Abstract:
Methods of payment to care providers constitute an essential part of the healthcare financing system; these mechanisms determine the motivation of service providers. Throughout the history of public health care, the payment methods have been gradually improved so to stimulate the providers to best match the societal demands (greater access to health services, cost reduction, and better quality) and prevent “moral hazards”. As a result, the most advanced healthcare systems have stopped paying simply for service volume and rigorously restraining the costs. Instead, the updated system is based on the integrated payments combining the elements of cost control with the stimuli that promote a high quality and better access to healthcare service. At present, the new payment mechanisms aiming at improving the long-term treatment outcomes (life expectancy and quality of life) are available. The care provider payment system existing in Russia, by large, corresponds to the best international practices as far as the hospital care is concerned. However, the payment arrangements in the primary care network still lag behind the international standards. To improve the situation, quality indicators should be included in payments for primary care services.
3
Lysenko, Nadiia. "LEGAL REGULATION OF PAYMENT SERVICE IN UKRAINE." Bulletin of Taras Shevchenko National University of Kyiv. Legal Studies, no. 124 (2022): 61–65. http://dx.doi.org/10.17721/1728-2195/2022/5.124-10.
Abstract:
The payment market of Ukraine has undergone significant changes in regulation in accordance with the Law of Ukraine "On Payment Services", which came into effect on August 1, 2022. As a result, instead of one payment service, the relevant law provides for ten payment services. Due to new types of services, the activities of payment service provider are going to vary and lead to different business models of activities. Consequently, there is a need to investigate the payment service in accordance with the Law of Ukraine "On Payment Services" as a separate object of legal regulation. The article examines the approaches to determining the nature of the term "service", and establishes which of the approaches is used in the payment service regulation. This article considers and systematizes payment services by different features. On the basis of features of the payment service, they could be categorized and can be identified as a separate object of legal regulation. These 10 new payment services are classified by the legislator according to different criteria, but at the same time they have one common feature: each payment service is directly or indirectly related to actions related to the transfer of money. Depending on the type of payment service, different requirements are applied to their provision in order to ensure the safety of the funds of clients of payment service providers. Payment service providers may also have different activity requirements that are proportionate to the risks inherent in a particular type of activity. With the help of a comparative analysis of scientific achievements and the legislation of Ukraine, as well as on the basis of isolated features of the payment service, it has been established whether it is possible to assert a separate regulation of the payment service. A definition of the term payment service is proposed, which can be used both in practical and academic areas.
4
Grabowski, Michał. "Account Information and Payment Initiation Services and the Related AML Obligations in the Law of the European Union." FinTech 3, no. 1 (March 4, 2024): 173–83. http://dx.doi.org/10.3390/fintech3010011.
Abstract:
The Second Payment Services Directive introduced new services into the European Union legal system—Payment Initiation and Account Information Services. These services are based on payment accounts already opened and maintained for customers by the Account Servicing Payment Service Provider (bank, payment institution, electronic money institution). The Account Services Payment Service provider performs AML/CFT verification of the account holder and applies customer due diligence measures to the account holder, such as identifying beneficial owners, obtaining information on the purpose and intended nature of the business relationship, and ongoing monitoring of the business relationship. Payment Initiation and Account Information services are therefore provided to a previously verified client and based on the payment account currently maintained for him. European Union law does not clearly specify whether a Third-Party Service Provider offering Payment Initiation or Account Information Services is obliged to re-apply financial security measures to customers. The aim of this article was to perform a legal analysis of the regulations and soft law acts in force in the European Union and to answer the question. The purposive (teleological) and linguistic–logical (grammatical) methods of interpretation of regulations were used for the analysis. The structure of the legal system of the European Union as a civil law (code law) system was taken into account. This article shows that in the current legal situation, there is no doubt that Third-Party Service Providers are obliged entities in terms of AML/CFT law and are obliged to apply the AML/CFT to customers using Payment Initiation and Account Information services. However, the degree to which customer due diligence measures have to be applied varies depending on the adopted model of providing Payment Initiation and Account Information services. Third-Party Service Providers will be obliged to apply financial security measures in cases where the relationship between the customer and the service providers will have a continuing character. In the case of occasional provision of services, when the transaction value does not exceed a certain threshold, the supplier may only perform simplified customer verification. In particular, this applies to Payment Initiation service models, where the Payment Initiation Service Provider works for merchants, enabling them to accept payments for goods and services sold. In such a model, the Service Provider has a continuous relationship with the merchant but only performs an occasional transaction for the user. The analysis also allowed for the conclusion that European Union law, including that in the draft phase, does not regulate in a sufficiently precise manner when a given model of Account Services and Payment Initiation Services may be treated as based on an occasional transaction. This made it possible to formulate a de lege ferenda request to include this issue in the proposal for an EU Regulation on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing.
5
Bishop, Norman. "Telecommunications service providers as payment facilitators." European Business Review 99, no. 4 (August 1999): 228–34. http://dx.doi.org/10.1108/09555349910281414.
6
Vengberg, Sofie, Mio Fredriksson, Bo Burström, Kristina Burström, and Ulrika Winblad. "Money matters – primary care providers' perceptions of payment incentives." Journal of Health Organization and Management 35, no. 4 (February 2, 2021): 458–74. http://dx.doi.org/10.1108/jhom-06-2020-0225.
Abstract:
PurposePayments to healthcare providers create incentives that can influence provider behaviour. Research on unit-level incentives in primary care is, however, scarce. This paper examines how managers and salaried physicians at Swedish primary healthcare centres perceive that payment incentives directed towards the healthcare centre affect their work.Design/methodology/approachAn interview study was conducted with 24 respondents at 13 primary healthcare centres in two cities, located in regions with different payment systems. One had a mixed system comprised of fee-for-service and risk-adjusted capitation payments, and the other a mainly risk-adjusted capitation system.FindingsFindings suggested that both managers and salaried physicians were aware of and adapted to unit-level payment incentives, albeit the latter sometimes to a lesser extent. Respondents perceived fee-for-service payments to stimulate production of shorter visits, up-coding of visits and skimming of healthier patients. Results also suggested that differentiated rates for patient visits affected horizontal prioritisations between physician and nurse visits. Respondents perceived that risk-adjustments for diagnoses led to a focus on registering diagnosis codes, and to some extent, also up-coding of secondary diagnoses.Practical implicationsPolicymakers and responsible authorities need to design payment systems carefully, balancing different incentives and considering how and from where data used to calculate payments are retrieved, not relying too heavily on data supplied by providers.Originality/valueThis study contributes evidence on unit-level payment incentives in primary care, a scarcely researched topic, especially using qualitative methods.
7
Arifin, Muhammad Faizal Ardhiansyah. "OPTIMASI PENDANAAN PROYEK PEMBANGUNAN GEDUNG VELODROME DENGAN TEKNIK PEMROGRAMAN LINIER." Jurnal Teknik Sipil dan Perencanaan 18, no. 1 (May 27, 2016): 1–8. http://dx.doi.org/10.15294/jtsp.v18i1.6688.
Abstract:
The main resource in the execution of project to ensure the project goes according to the plan is the availability of funds that must be possessed by providers. The contract form and manner of payments made between service users and service providers during the implementation of the project would bring a significant impact for service providers to prepare a specific fun. Where funds provided will be used to maintain the condition project's cash flows remain positive or avoid a deficit. This study aims to inform the provider of construction services in the calculation of the most favorable providing funds where the payment method that is observed is a payment method payment stage.Sumber daya utama di dalam pelaksanaan proyek untuk menjamin proyek tersebut berjalan sesuai rencana adalah ketersediaan dana yang harus dimiliki oleh penyedia jasa. Bentuk kontrak dan cara pembayaran yang dilakukan antara pengguna jasa dan penyedia jasa pada saat pelaksanaan proyek akan membawa dampak yang cukup signifikan bagi penyedia jasa untuk menyiapkan sejumlah dana tertentu. Dimana dana yang disediakan tersebut akan dipergunakan untuk menjaga kondisi arus kas proyek tetap positif atau terhindar dari kondisi defisit. Penelitian ini bertujuan untuk memberi masukan bagi penyedia jasa konstruksi dalam melakukan perhitungan penyediaan dana yang paling menguntungkan dimana metode pembayaran yang diamati adalah metode pembayaran stage payment.
8
Huddin, Muhammad Nurhaula Huddin, and Khairul Ikhsan. "MOBILE PAYMENT SATISFACTION POST PANDEMIC COVID-19 IN INDONESIA." Jurnal Riset Akuntansi Dan Bisnis Airlangga 7, no. 2 (November 27, 2022): 1326–79. http://dx.doi.org/10.20473/jraba.v7i2.39834.
Abstract:
This study aims to examine the effect of technology security, ease of use, usability, and continuousimprovement on the satisfaction of mobile payment users. This study uses a purposive sampling techniquewith certain criteria. The population of this study are respondents who have used m-payment services duringthe Covid-19 pandemic from 2020 to 2021 in Indonesia. Questionnaires were distributed through an onlinesurvey method with a total sample of 317 respondents. Hypothesis testing was carried out using StructuralEquation Modeling (SEM) AMOS 23. The results showed that technology security had a positive effect onmobile payment satisfaction, ease of use had a positive effect on mobile payment satisfaction, usability had apositive effect on mobile payment satisfaction, continuous improvement had a positive effect on satisfactionmobile payments, and satisfaction have a positive effect on the trustworthiness of mobile payments. Thisresearch provides information to payment service providers to continuously improve improvements in allaspects of services, especially security and ease of use, as well as benefits for consumers in conductingfinancial transactions.
9
Dinh, Van Son, Hoang Viet Nguyen, and The Ninh Nguyen. "Cash or cashless?" Strategic Direction 34, no. 1 (January 8, 2018): 1–4. http://dx.doi.org/10.1108/sd-08-2017-0126.
Abstract:
Purpose This paper aims to investigate the factors which influence consumer adoption of mobile payments. It also proposes strategic initiatives including integrated marketing communications to enhance and promote consumer adoption of such a mode of payments. Design/methodology/approach This paper focuses on the case of an emerging economy, Vietnam. Findings The key motivators of using mobile payment services include perceived usefulness, convenience, promotional offers, and social approval. In contrast, major barriers to consumer adoption of this mode of payment are lack of trust, limited opportunities for usage, complexity, and habits associated with cash payment. Practical implications Mobile payment service providers and their partners should make every effort to improve their consumers’ experience. Their marketing communication strategies should incorporate various consumer contact points such as the internet, social media, point-of-purchase communications, TV commercials, and product placement and endorsement. Originality/value This paper is among the first of its kind which provides insights on consumer adoption of mobile payments in Vietnam. Hence, it would be of interest to consumers and also to key stakeholders such as mobile payment providers, financial institutions, retailers, telecommunication companies, and policymakers.
10
Obadha, Melvin, Jane Chuma, Jacob Kazungu, Gilbert Abotisem Abiiro, Matthew J. Beck, and Edwine Barasa. "Preferences of healthcare providers for capitation payment in Kenya: a discrete choice experiment." Health Policy and Planning 35, no. 7 (June 15, 2020): 842–54. http://dx.doi.org/10.1093/heapol/czaa016.
Abstract:
Abstract Provider payment mechanisms (PPMs) are important to the universal health coverage (UHC) agenda as they can influence healthcare provider behaviour and create incentives for health service delivery, quality and efficiency. Therefore, when designing PPMs, it is important to consider providers’ preferences for PPM characteristics. We set out to uncover senior health facility managers’ preferences for the attributes of a capitation payment mechanism in Kenya. We use a discrete choice experiment and focus on four capitation attributes, namely, payment schedule, timeliness of payments, capitation rate per individual per year and services to be paid by the capitation rate. Using a Bayesian efficient experimental design, choice data were collected from 233 senior health facility managers across 98 health facilities in seven Kenyan counties. Panel mixed multinomial logit and latent class models were used in the analysis. We found that capitation arrangements with frequent payment schedules, timelier disbursements, higher payment rates per individual per year and those that paid for a limited set of health services were preferred. The capitation rate per individual per year was the most important attribute. Respondents were willing to accept an increase in the capitation rate to compensate for bundling a broader set of health services under the capitation payment. In addition, we found preference heterogeneity across respondents and latent classes. In conclusion, these attributes can be used as potential targets for interventions aimed at configuring capitation to achieve UHC.
11
McClellan, Mark. "Reforming Payments to Healthcare Providers: The Key to Slowing Healthcare Cost Growth While Improving Quality?" Journal of Economic Perspectives 25, no. 2 (May 1, 2011): 69–92. http://dx.doi.org/10.1257/jep.25.2.69.
Abstract:
This paper focuses on a broad movement toward a fundamentally different way of paying healthcare providers. The approach reaches beyond the old dichotomies about whether healthcare providers are reimbursed on a fee-for-service or a “capitated” or per-person payment. Instead, these reforms seek to create direct linkages between payments to healthcare providers and measures of the quality and efficiency of care. After an overview of payment reforms for healthcare providers and their welfare implications, this paper discusses a range of empirical studies. These often small-scale studies suggest that provider payment reforms in conjunction with greater attention to improving measurements of care quality and outcomes can have a significant impact on quality of care and, in some cases, resource use and costs of care.
12
Sitnik, Aleksandr Aleksandrovich. "Operators of foreign payment systems and foreign providers of payment services as subjects of national payment system." Право и политика, no. 5 (May 2020): 14–24. http://dx.doi.org/10.7256/2454-0706.2020.5.32773.
Abstract:
This article is dedicated to study of peculiarities of legal regulation of the work of operators of foreign payment systems and foreign providers of payment services within the framework of national payment system of the Russian Federation. The object of this research is the public relations that emerge in the process of rendering payment services by foreign providers, their provision of electronic payment means for financial transfers on the territory of the Russian Federation, functionality of the operators of foreign payment systems, and supervision by the Bank of Russia. The subject of this research is the legislative norms on national payment system. The scientific novelty consists in the fact that based on the positions of the legislation on national payment system conclusions are made on peculiarities of carrying out supervision over the operators of foreign payment systems and foreign providers of payment services. This supervision is also indirectly carried out through Russian operators of financial transfers. In a case of failure by a foreign organization to meet the requirements established by the legislation on national payment system, the operators of financial transfers loses its right to take part in international payment systems and render financial services associated with transfer of funds using electronic payment methods rendered by foreign providers. The corresponding rules were set to ensure stability of national payment system, increase the quality of payment services, protect the rights and lawful interests of payment service consumers, and finally, ensure financial security of the Russian Federation.
13
Smith, Alan D. "Online payment service providers and customer relationship management." International Journal of Electronic Finance 2, no. 3 (2008): 257. http://dx.doi.org/10.1504/ijef.2008.020597.
14
Bulsara, Hemantkumar P., and Esha A. Pandya. "An Exploration of Antecedents of Initial Trust in M-Payments." Journal of Electronic Commerce in Organizations 19, no. 4 (October 2021): 80–102. http://dx.doi.org/10.4018/jeco.2021100105.
Abstract:
This study aims to investigate factors influencing the formation of consumers' initial trust in m-payments in a developing country such as India. Despite being considered a significant pre-adoption factor, initial trust in m-payments has remained underexplored. To fulfill this research gap, a cross-sectional survey of 1,087 respondents has been conducted, and the analysis has been done using factor analysis and structural equation modeling. Results indicate that consumers' awareness about m-payments and perceived integrity of mobile service providers positively influence initial trust, whereas perceived risks have a significant negative influence, and perceived opportunism of service provider has a marginally significant influence on the formation of initial trust. The findings will be helpful to the m-payment vendors, mobile network operators, and technology providers to enhance trust-building mechanisms in mobile payment systems that can have a positive impact on the adoption and usage of m-payments.
15
Grabowski, Michał. "Virtual IBAN as a Service in the Law of the European Union and Poland." Journal of Risk and Financial Management 15, no. 12 (November 30, 2022): 566. http://dx.doi.org/10.3390/jrfm15120566.
Abstract:
The purpose of this paper is to present the two existing virtual account models functioning in the European Union, examine their legal validity and identify the legal challenges related to the functioning of these models. The first model, Mass Payment Accounts, which is related to virtual accounts rather than to virtual IBANs, is the model where the licensed financial institution only provides a business payment (settlement) account, with technical subaccounts, to one of their business clients. The functionality of the subaccounts is limited to reflect and distinguish the incoming payments. The second and more complex model is the vIBAN solution, where the licensed payment institution provides, to another licensed financial institution, indirect access to local payment schemes (hereinafter referred to as “vIBAN”). To confirm the legal validity and identify the potential risks of vIBAN services, EU law was analysed with some insights from Polish law. The reason for introducing vIBAN services is the difficulty for certain payment service providers to participate in so-called designated payment systems. Designated payment systems are usually the most widespread local payment systems. The reason for the different treatment of these designated systems is banking systemic risk, understood as a situation where a default by a system participant may result in a default by other participants. Consequently, even if a given payment service provider can obtain its own IBAN number, there is often no possibility for it to participate in designated payment schemes. Bearing in mind the different rules in the case of designated payment systems, the legality of vIBAN services in the EU law is justified by the principle of free movement of services, the principle of equal access to payment schemes and the obligation of the credit institutions to provide banking and non-banking participants with credit institution payment account services on an objective, non-discriminatory and proportionate basis. However, there are various challenges related to the functioning of vIBAN services, such as the overlapping of certain AML/CFT obligations, enforcement of administrative and court seizures, AML-related blocking of vIBANs and consistency of money transfer sender data with the Fund Transfer Regulation. The most pressing challenges requiring prompt regulation on the European level are related to the applicable deposit protection scheme, as well as to specific Member States’ administrative restrictions, which can cause difficulties in offering vIBAN services to business entities.
16
Wang, Xianyi, Xiaofang Wang, and Hui He. "Contracts to Coordinate Healthcare Providers in the Telemedicine Referral System." Sustainability 13, no. 18 (September 15, 2021): 10299. http://dx.doi.org/10.3390/su131810299.
Abstract:
With the help of telemedicine, healthcare providers can increase patients’ access to high-quality services while reducing the medical expenditure, especially for patients in remote areas. Once advanced care is needed, local patients will first be referred to an online health service and then be referred to the offline hospital if the online healthcare fails. In practice, local community hospitals and the advanced tertiary hospitals generally lack financial incentives to exert costly, but non-reimbursable, effort to avoid poor patient outcomes. Therefore, we build a new model to analyze the interaction between these two service providers, promoting them to exert the right effort by designing payment contracts. Our results show that neither fee-for-service nor bundled payment contracts can achieve the social optimum. Tertiary hospitals always exert less effort than the socially-optimal effort while the community hospital may exert less or more effort depending on the online treatment cost. Then, we propose a performance-based bundled payment contract that can coordinate both hospitals’ decisions to achieve socially optimal outcomes. Finally, we numerically show the impact of the referral service fee and the online treatment cost on the efficiency of these contracts.
17
Yu, Haihong. "An Incentive Payment Solution for Service Providers in Service Supply Chains." Information Technology Journal 12, no. 20 (October 1, 2013): 5719–24. http://dx.doi.org/10.3923/itj.2013.5719.5724.
18
Ali, Mostafa A., Nazimah Hussin, and Ibtihal A. Abed. "Electronic Payment Systems: Architecture, Elements, Challenges and Security Concepts: An Overview." Journal of Computational and Theoretical Nanoscience 16, no. 11 (November 1, 2019): 4826–38. http://dx.doi.org/10.1166/jctn.2019.8395.
Abstract:
In this paper, the major aim is to investigate the heightened awareness regarding various electronic payment systems-related concepts in terms of their advantages, problems, and security issues. The payment processing system providers use software as a service (SaaS) model and with this model, they form a single payment channel to numerous payment methods for their clients. Users often give away their personal information such as names, card details, and so on whenever they go online to make any firm of payment. An online payment system is referred to a system that facilitates electronic money exchange. This form of payment typically involves the deployment of the Internet, computer networks, and other digital stored value systems. Collecting any form of payment over the internet implies that the user has accepted an online payment and must have shared some confidential information with the service provider. This paper embarks on a thorough review of all aspects of online/electronic payment with emphasis on the analysis of numerous studies on electronic payment systems. The latest studies have been explored to gain insight on the electronic payments systems.
19
Apanasevic, Tatjana, Jan Markendahl, and Niklas Arvidsson. "Stakeholders ' expectations of mobile payment in retail: lessons from Sweden." International Journal of Bank Marketing 34, no. 1 (February 1, 2016): 37–61. http://dx.doi.org/10.1108/ijbm-06-2014-0064.
Abstract:
Purpose – The purpose of this paper is to explore the reasons behind the slow adoption of mobile payment services. The expectations of the main groups of stakeholders – the mobile service providers, the retailers, and the consumers – of the service in the retail industry in Sweden are examined. Design/methodology/approach – The authors use a qualitative case study of stakeholders’ expectations. The conceptual research framework is based on the theory of diffusion of innovations, the technology adoption model, and network externalities. The proposed framework was tested and validated by empirical findings. Findings – One of the key findings of the research highlights that acceptance of a mobile payment service depends on the ability of mobile payment providers to build networks of both retailers and consumers simultaneously. The service will attract these stakeholders if it meets their expectations in the best possible way. Another finding is that mobile payment services do not meet expectations on an enhanced purchasing process. This is the area for future service improvement. Research limitations/implications – The main limitation of this study is that only a few retailers were contacted. Practical implications – First of all, criteria from the developed research framework can be used as a guide for mobile payment service development. Second, when developing and providing a mobile payment service, mobile payment providers need to have a good understanding of the needs and expectations of retailers and consumers. Originality/value – Stakeholders’ expectations have not been a focus for research in previous studies. This is a new research object.
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Gaffar, Mohammad Rizal, Mamun Sutisna, and Widi Senalasari. "Mengapa Masyarakat Indonesia Terus Menggunakan Layanan Mobile Payment?" Jurnal Bisnisman : Riset Bisnis dan Manajemen 2, no. 1 (April 30, 2020): 23–30. http://dx.doi.org/10.52005/bisnisman.v2i1.18.
Abstract:
In Indonesia by 2007, Telkomsel launched TCash as the pioneer of mobile payment service provider. In the next year Indosat launched Dompetku and XL also offered the same service which is XL Tunai in 2012. The interesting part start when GoPay as the newcomer in mobile payment services had the same number of users with TCash. The great market value and the large number of players in the mobile payment business require service providers to understand and capture what consumers really need. Therefore, a model is developed which can represent post-consumer behavior using mobile payment services. This research used a set of questionnaire and valid data gathered from 200 samples from Bandung, Indonesia. We analyzed the data by Partial Least Square. The result shows that the model has a strong predictive power for measuring consumer behavior towards the use of mobile payment and all the hypotheses were accepted.
21
Grigorieva, Elena M. "The essence and strategic significance of payment service providers." Russian Journal of Entrepreneurship 16, no. 17 (September 15, 2015): 2845. http://dx.doi.org/10.18334/rp.16.17.1850.
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Wise, Sarah, Jane Hall, Philip Haywood, Nikita Khana, Lutfun Hossain, and Kees van Gool. "Paying for value: options for value-based payment reform in Australia." Australian Health Review 46, no. 2 (November 16, 2021): 129–33. http://dx.doi.org/10.1071/ah21115.
Abstract:
Value-based health care has gained increasing prominence among funders and providers in efforts to improve the outcomes important to patients relative to the resources used to deliver care. In Australia, the value-based healthcare agenda has focused on reducing the use of ‘low-value’ interventions, redesigning models of care to improve integration between providers and increasing the use of patient-reported measures to drive improvement; all have occurred within existing payment structures. In this paper we describe options for value-based payment reform and highlight two challenges critical for success: attributing financial risk fairly and organisational structures. What is known about the topic? ‘Fee for service’ is the dominant payment method in Australia and creates incentives to increase service volume, rewarding inputs rather than improvements in longer-term health outcomes. There is increasing recognition that payment reform is needed to support the shift to value-based health care in Australia. What does this paper add? This paper describes the three main options for value-based payment reform: episode-based bundled payments chronic condition bundled payments and comprehensive capitation payments. Each involves some degree of funds pooling, and the shifting of risk from the funder to provider to stimulate the more efficient use of resources. What are the implications for practitioners? We conclude that local hospital authorities in the states, private health insurers and primary health networks could implement reform as payment holders, but that capacity development in coordination and risk adjustment will be required. Successful implementation of payment reform will also require investment in data collection and information technology to track patients’ care and measure outcomes and costs.
23
Karunadasa, Manela, Katri K. Sieberg, and Toni Tapani Kristian Jantunen. "Payment Systems, Supplier-Induced Demand, and Service Quality in Credence Goods: Results from a Laboratory Experiment." Games 14, no. 3 (May 31, 2023): 46. http://dx.doi.org/10.3390/g14030046.
Abstract:
This experiment examines the relationship between payment systems and the quality and quantity of services provided in credence goods markets. By using a real-effort task to stimulate the decision making of service providers, the study finds that payment systems do indeed have an impact on service provision. Specifically, providers in fee-for-service systems over-provide, while those in salary systems under-provide services. Additionally, there is a lack of alignment between the services provided under fee-for-service and the actual needs of customers, resulting in a substantial loss of customer benefits under fee-for-service in comparison to under salary. The study also finds that providers in fee-for-service systems perform more faulty tasks than those in salary, indicating that they may prioritize quantity over quality in their services. As for insurance, the results of this study show no significant effect of insurance on the number of services provided; however, customers without insurance received significantly more faulty tasks. Based on these results, the study concludes that payment systems play an important role in determining the quality and quantity of services provided in credence goods markets. Overall, this study highlights the need for a better alignment between customer needs and services provided under fee-for-service systems.
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Riđanović, Berin. "The Evolution of the Ground Handling Service Provider’s Liability for Paying Immigration Fines in International Air Transport." Air and Space Law 48, Issue 6 (November 1, 2023): 581–606. http://dx.doi.org/10.54648/aila2023066.
Abstract:
This article elaborates on the liability of ground handling services providers for paying immigration fines and the evolution of liability in international air law. The ground handling service provider and the carrier usually conclude a Standard Ground Handling Agreement, according to which the ground handling services check the validity of passenger documents and, depending on the signed contract, assume liability for paying immigration fines to the carrier. It is a strategic decision by carriers and ground handling providers for which version of the Standard Ground Handling Agreement to opt. It is noticeable that with each new version of the Standard Ground Handling Agreement, the liability of ground handling service providers for damage is increased. The payment of an immigration fine represents a reduction in the property and liability of the ground handling service provider. The legal nature of the carrier’s liability for the immigration fines is not the compensation of damages but the payment of legal penalties, which are determined by the country’s national law when the passenger does not meet the conditions for entering the country. Standard Ground Handling Agreement, liability, immigration fines, ground handling service provider
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Andrew, Jasmine Vivienne, Sylvia @. Nabila Azwa Ambad, Nur Syahidah Wong Abdullah, Sakka Nordin, and Karen Esther Tan. "A Systematic Review of E-wallet Usage Intention: Integrating UTAUT2 with Perceived Security." Jurnal Intelek 16, no. 1 (January 26, 2021): 124–33. http://dx.doi.org/10.24191/ji.v16i1.372.
Abstract:
The growth of cashless payment has grown exponentially, including that of e-wallet, in line with the government's plan to build a cashless society. The e-wallet phenomenon is fast becoming an important component for financial inclusion in emerging economies as studies found that the use of digital financial services like mobile money and other fintech applications could provide many potential development benefits. Countries like China have experienced the highest growth in cashless payments over the last five years and is said to be the most educated on mobile payment services. Despite the rapid development of this technology, organizations and consumers are still concerned about rising security issues. As the e-wallets markets are further expected to increase exponentially in Malaysia, it is crucial to study the consumers' behavioral intention to use e-wallets for the benefits of e-wallets service providers and users in Malaysia. Correspondingly, this paper presents a review of the literature aimed at advancing the body of knowledge by proposing a conceptual model on consumers' behavioral intention to use e-wallet (mobile payment) using UTAUT2 as a baseline model. This paper is built upon a systematic literature review method. This paper provides practical implications that would assist e-wallet service providers when devising appropriate strategies in planning and increasing consumers' intention to use the e-wallet.
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Ikhwana, Andri, and Jeany Afreisca Safira. "Factors Influencing The Transition Of Transaction Activities From Conventional To Financial Technology." JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) 7, no. 1 (March 27, 2023): 053–58. http://dx.doi.org/10.33751/jhss.v7i1.7233.
Abstract:
Financial technology as a service innovation in the financial industry has become a means of transaction in the rapidly growing buying and selling transactions. Besides, it has become one of the alternative means of payment for consumers. This opportunity can be used as a business development opportunity for financial services for financial business providers. Changes in the transition from conventional payments to payments using financial technology services are influenced by various factors that support changes in transaction activities. This study aims to determine the factors influencing payment transaction activities, from conventional payments to payments using financial technology services. The research methodology involves various variables involved in it by using the factor analysis approach to determine factors that support the achievement of research objectives. It is supported by a sample of 100 respondents with various representative sample criteria to explain each factor involved in the research. The research results show that the transition of payment transaction activities from conventional methods to payment transactions with financial technology services is influenced by various variables. The variables included are information system flexibility, ideal, and value for use, ability, comfort, safety, interaction, activity, and length of transaction time.
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Abdul Aziz, Nor Azah, Lam Jia Wen, Hartini Azman, and Atirah Sufian. "The Impact of Consumers’ Attitude Towards Mobile Payment Feasibility." Journal of Computational and Theoretical Nanoscience 17, no. 2 (February 1, 2020): 1127–42. http://dx.doi.org/10.1166/jctn.2020.8777.
Abstract:
This study discussed about the impact of consumers’ attitude towards mobile payment feasibility in Malaysia. The research focused on three research objectives which are; (1) to identify the consumers’ concerns that influencing the mobile payments feasibility in Malaysia, (2) to investigate the relationships between perceived security, payment culture, perceived usefulness and perceived ease of use, and (3) to identify the main consumers’ concern that influencing the mobile payment feasibility in Malaysia. In this research, the researcher carried out a survey among the young public to access the performance of mobile payment services available in Malaysia. Besides, the direct opinion from the consumers is able to enhance the insight of the service providers. In conclusion, mobile payment feasibility is important to realise Bank Negara Malaysia (BNM) strategy which is Malaysia becomes a cashless society by 2050.
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Kovács, Levente, and Sandor David. "Fraud risk in electronic payment transactions." Journal of Money Laundering Control 19, no. 2 (May 3, 2016): 148–57. http://dx.doi.org/10.1108/jmlc-09-2015-0039.
Abstract:
Purpose The purpose of this paper is the timely review of regulations on the security of electronic payments, payment innovations and their vulnerabilities and discussing the recommendations elaborated by the European Forum on the Security of Retail Payments. Design/methodology/approach First, the article presents a serious fraud case which happened in the Hungarian banking system. This case demonstrates all risks associated with the security of payment channels being used. Next, the article examines those international SecuRe Pay Forum recommendations which target the elimination of such fraud risks. Finally, the article compares current domestic regulations with these recommendations. Findings The fraud incidents and the speed of penetration of new fraud techniques and methods caught the attention of payment service providers, customers, supervisors and overseers. The result of their cooperation is the European Forum on the Security of Retail Payments. The forum elaborated three sets of recommendations on security of Internet payments, payment account access services and mobile payments, which are missing elements of the present Hungarian and pan-European regulations. Both domestic and international regulators should build on the revised Payment Services Directive and the recommendations in question, to avoid fraud incidents like the one this article initially portrayed. Originality/value The article presents a specific, true case which took place in Hungary in 2014.
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Korneta, Piotr, Magdalena Kludacz-Alessandri, and Renata Walczak. "The Impact of COVID-19 on the Performance of Primary Health Care Service Providers in a Capitation Payment System: A Case Study from Poland." International Journal of Environmental Research and Public Health 18, no. 4 (February 3, 2021): 1407. http://dx.doi.org/10.3390/ijerph18041407.
Abstract:
In Poland, as in many other countries, the use of capitation payment schemes in primary health care is popular. Despite this popularity, the subject literature discusses its role in decreasing the quality of primary medical services. This problem is particularly important during COVID-19, when medical entities provide telehealth services to patients. The objective of the study is to examine the effects of COVID-19 pandemic on the performance of the primary health care providers in Poland under a capitation payment scheme. In this study the authors use data from interviews with personnel of medical entities and financial and administrative reports of primary health care providers in order to identify how this crisis situation impacts the performance of primary health care entities, under capitation payment system. The performance indicators include both the financial and quality measures. Selected to the case study primary health care service providers significantly improved their profitability due to considerable costs savings and reduction of services provided to patients in a time of COVID-19 pandemic. Capitation payment system proved to be inefficient, in the studied pandemic period, in terms of the services provided by primary health care service providers to patients and the funds paid to them, in exchange, by the government entities.
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Hirsch, Joshua A., Andrew B. Rosenkrantz, Sameer A. Ansari, Laxmaiah Manchikanti, and Gregory N. Nicola. "MACRA 2.0: are you ready for MIPS?" Journal of NeuroInterventional Surgery 9, no. 7 (November 24, 2016): 714–16. http://dx.doi.org/10.1136/neurintsurg-2016-012845.
Abstract:
The annual cost of healthcare delivery in the USA now exceeds US$3 trillion. Fee for service methodology is often implicated as a cause of this exceedingly high figure. The Affordable Care Act created the Center for Medicare and Medicaid Innovation (CMMI) to pilot test value based alternative payments for reimbursing physician services. In 2015, the Medicare Access and CHIP Reauthorization Act (MACRA) was passed into law. MACRA has dramatic implications for all US based healthcare providers. MACRA permanently repealed the Medicare Sustainable Growth Rate so as to stabilize physician part B Medicare payments, consolidated pre-existing federal performance programs into the Merit based Incentive Payments System (MIPS), and legislatively mandated new approaches to paying clinicians. Neurointerventionalists will predominantly participate in MIPS. MIPS unifies, updates, and streamlines previously existing federal performance programs, thereby reducing onerous redundancies and overall administrative burden, while consolidating performance based payment adjustments. While MIPS may be perceived as a straightforward continuation of fee for service methodology with performance modifiers, MIPS is better viewed as a stepping stone toward eventually adopting alternative payment models in later years. In October 2016, the Centers for Medicare and Medicaid Services (CMS) released a final rule for MACRA implementation, providing greater clarity regarding 2017 requirements. The final rule provides a range of options for easing MIPS reporting requirements in the first performance year. Nonetheless, taking the newly offered ‘minimum possible’ approach toward meeting the requirements will still have negative consequences for providers.
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Ozieranski, Piotr, Eszter Saghy, and Shai Mulinari. "Pharmaceutical industry payments to NHS trusts in England: A four-year analysis of the Disclosure UK database." PLOS ONE 18, no. 11 (November 1, 2023): e0290022. http://dx.doi.org/10.1371/journal.pone.0290022.
Abstract:
Introduction Although hospitals are key health service providers, their financial ties to drug companies are little understood. We examine non-research pharmaceutical industry payments to English National Health Service (NHS) trusts—hospital groupings providing secondary and tertiary care. Methods We extracted data from the industry-run Disclosure UK database, analysing it descriptively and using the Jonckheere-Terpstra test to establish whether a statistically significant time trend existed in the median values of individual payments. We explained payment value and number per trust with random effects models, using selected trust characteristics as predictors. Results Drug companies reported paying £60,253,421 to 234 trusts, representing between 90.0% and 92.0% of all trusts in England between 2015 and 2018. As a share of payments to all healthcare organisations, the number of payments rose from 38.6% to 39.5%, but their value dropped from 33.0% to 23.6%. The number of payments for fees for service and consultancy and contributions to costs of events increased by 61.5% and 29.4%. The median payment value decreased significantly for trusts overall (from £2,250.8 to £1,758.5), including those with lower autonomy from central government; providing acute services; and from half of England’s regions. The random effects model showed that acute trusts received significantly more money on average than trusts with all other service profiles; and trusts from East England received significantly less than those from London. However, trusts enjoying greater autonomy from government did not receive significantly more money than others. Trusts also received significantly less money in 2018 than in 2015. Conclusion NHS trusts had extensive pharmaceutical industry ties but were losing importance as payment targets relative to other healthcare organisations. Industry payment strategies shifted towards events sponsorship, consultancies, and smaller payments. Trusts with specific service and geographical profiles were prioritised. Understanding corporate payments across the health system requires more granular disclosure data.
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Chua, Tju Liang. "Strengthening AML/CFT controls of digital payment token service providers in Singapore." Journal of Investment Compliance 22, no. 4 (September 29, 2021): 370–76. http://dx.doi.org/10.1108/joic-08-2021-0035.
Abstract:
Purpose To raise awareness of money laundering and terrorism financing (ML/TF) controls and regulations in Singapore for digital payment token (DPT) service providers. Design/methodology/approach This article summarizes the key points in the guidance infographic published by the Monetary Authority of Singapore on strengthening the AML/CFT controls of DPT service providers (Infographic). In line with the Infographic, these points pertain to: (1) recent developments in the Financial Action Task Force (FATF) Standards; (2) ML/TF risks in the DPT sector; and (3) an overview of MAS’ measures to address such risks, which include (i) licensing and supervision; (ii) AML/CFT notice and guidelines; and (iii) surveillance. Findings To combat illicit activities in Singapore’s DPT sector, the MAS has introduced AML/CFT measures that are aligned with the FATF Standards. DPT service providers should be cognizant of these regulations in developing their own internal measures. Originality/value Practical guidance from experienced lawyers in the Technology Transactions and Financial Services Regulatory & Enforcement practices.
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Long, Siyu, Abdullah Al Mamun, Qing Yang, Jingzu Gao, Wan Mohd Hirwani Wan Hussain, and Sayed Samer Ali Al Shami. "Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA." PLOS ONE 18, no. 10 (October 13, 2023): e0287300. http://dx.doi.org/10.1371/journal.pone.0287300.
Abstract:
Secured financial transactions can now be conveniently made via mobile devices for various products and services, such as e-hailing. However, limited research exists on the factors influencing the adoption of mobile payments specifically for e-hailing services, despite the growing interest in mobile payments in China. This cross-sectional study quantitatively assessed the influence of perceived usefulness, perceived ease of use, social influence, facilitating conditions, perceived security, and lifestyle compatibility on the intention to adopt and the actual adoption of mobile payment for e-hailing services. An online self-administered survey was conducted, involving 413 respondents from China. The results revealed a significant positive influence of perceived ease of use, social influence, facilitating conditions, and perceived security on the intention to adopt mobile payment. Additionally, the study found that the intention to adopt mobile payment positively influenced the actual adoption of mobile payments. Meanwhile, perceived usefulness and lifestyle compatibility demonstrated an insignificant influence on the intention to adopt mobile payments. Subgroup analysis further revealed gender-based differences, indicating that the influence of the intention to adopt mobile payment on the adoption of mobile payment for e-hailing services varied significantly between male and female respondents. Furthermore, the influence of facilitating conditions on the intention to adopt mobile payment for e-hailing services also differed significantly among respondents of different age groups. These findings contribute to a better understanding of the factors influencing the adoption of mobile payment for e-hailing services and provide insights for service providers and policymakers in promoting its adoption.
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Tropina, J. "Payment market reform: new opportunitiesfor non-bank payment service providers, brokers and management companies." Siberian Financial School, no. 3 (September 10, 2021): 79–82. http://dx.doi.org/10.34020/1993-4386-2021-3-79-82.
Abstract:
The article deals with topical issues of the development of the national payment market. The author, investigating the problems of the functioning of the market, analyzes the changes proposed by the Bank of Russia regarding the admission of non-financial and non-bank financial companies to conduct payment transactions and the introduction of the institute of non-bank payment service providers. The article gives an assessment of the possible result of the introduced innovations for the brokerage business and management companies.
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Barasa, Edwine, Inke Mathauer, Evelyn Kabia, Nkoli Ezumah, Rahab Mbau, Ayako Honda, Fahdi Dkhimi, Obinna Onwujekwe, Hoang Thi Phuong, and Kara Hanson. "How do healthcare providers respond to multiple funding flows? A conceptual framework and options to align them." Health Policy and Planning 36, no. 6 (May 5, 2021): 861–68. http://dx.doi.org/10.1093/heapol/czab003.
Abstract:
Abstract Provider payment methods are a key health policy lever because they influence healthcare provider behaviour and affect health system objectives, such as efficiency, equity, financial protection and quality. Previous research focused on analysing individual provider payment methods in isolation, or on the actions of individual purchasers. However, purchasers typically use a mix of provider payment methods to pay healthcare providers and most health systems are fragmented with multiple purchasers. From a health provider perspective, these different payments are experienced as multiple funding flows which together send a complex set of signals about where they should focus their effort. In this article, we argue that there is a need to expand the analysis of provider payment methods to include an analysis of the interactions of multiple funding flows and the combined effect of their incentives on the provision of healthcare services. The purpose of the article is to highlight the importance of multiple funding flows to health facilities and present a conceptual framework to guide their analysis. The framework hypothesizes that when healthcare providers receive multiple funding flows, they may find certain funding flows more favourable than others based on how these funding flows compare to each other on a range of attributes. This creates a set of incentives, and consequently, healthcare providers may alter their behaviour in three ways: resource shifting, service shifting and cost shifting. We describe these behaviours and how they may affect health system objectives. Our analysis underlines the need to align the incentives generated by multiple funding flows. To achieve this, we propose three policy strategies that relate to the governance of healthcare purchasing: reducing the fragmentation of health financing arrangements to decrease the number of multiple purchaser arrangements and funding flows; harmonizing signals from multiple funding flows; and constraining providers from responding to undesirable incentives.
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Kapliar, Karina. "STATE REGULATION OF INTERNET BANKING IN EUROPEAN COUNTRIES." Economics & Education 7, no. 3 (November 30, 2022): 20–26. http://dx.doi.org/10.30525/2500-946x/2022-3-3.
Abstract:
The purpose of the study. The purpose of the article is to analyze the state of state regulation of Internet banking in European countries. The subject of the study is the legislation and trends of state regulation of online banking in European countries. The research methodology is based on a comparative analysis of legislation regulating online banking in the EU countries on the example of Switzerland and the UK. The main methods of research are comparative legal analysis, statistical analysis of the development of online banking in the EU countries. Conclusion. The growth of technological innovations in the financial sector and active user demand for financial and technological services have led to the need to develop a regulatory framework for Internet banking in European countries. As a result, the EU seeks to create a single financial space that unites providers and users of Internet banking, so it is constantly improving the regulatory framework. The article defines that the key documents at the EU level for state regulation of online banking are the EU Payment Services Directives (PSD1 2007/64, PSD2 2015/2366, the Reviewed Payment Services Directive PSD2 2021/1230). The main prerequisites for the adoption of the Directive were to create a level playing field for payment service providers, protect consumer rights and increase the provision of payment services by non-banking institutions. It is determined that Directive PSD2 2015/2366 updated the existing legal framework for payment services in the EU and introduced increased requirements for transparency and security. The updated Payment Services Directive PSD2 2021/1230 harmonises business rules for all electronic payment service providers across the EU and creates a tiered authorization regime for non-bank payment service providers such as payment institutions. Commission Delegated Regulation (EU) 2018/389 came into force on September 14, 2019, defining mechanisms for electronic payment transactions and online banking to ensure higher levels of security. The state regulation of online banking is considered on the examples of Great Britain and Switzerland. The Swiss financial sector is one of the most competitive in the world and a leader in cross-border wealth management. It offers a first-class environment for technological innovation and its regulatory system is internationally recognised as exemplary.
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Phonthanukitithaworn, Chanchai, Carmine Sellitto, and Michelle W. L. Fong. "An investigation of mobile payment (m-payment) services in Thailand." Asia-Pacific Journal of Business Administration 8, no. 1 (April 4, 2016): 37–54. http://dx.doi.org/10.1108/apjba-10-2014-0119.
Abstract:
Purpose – Despite the significant efforts by the Thai Government to promote the use of mobile payment (m-payment) services, this new mode of financial payment has had limited consumer interest. Indeed, whilst it is seemingly desirable to facilitate the uptake of m-payment services given government promotion, limited research has been undertaken to examine the factors that might promote adoption. The purpose of this paper is to address this research gap. Design/methodology/approach – The study developed a conceptual model based on elements of innovation diffusion theory and technology acceptance. The model was empirically validated using structural equation modelling analysis using the responses gained from 529 Thai mobile phone users. The intercept interview/survey across eight different locations was the instrument used for data collection. Findings – The empirical results indicate that consumer adoption of m-payment services in Thailand was determined by four factors – compatibility, subjective norm, perceived trust, and perceived risk. Surprisingly, the construct of perceived usefulness, perceived ease of use, and perceived cost were found not to have a direct effect on behavioural intention. Research limitations/implications – The results regarding electronic payments highlight the importance of four factors that are fundamental in understanding consumer behaviour in regards to financial m-payments. The conceptual model developed in the study is well suited as a primary research framework to explore other aspect of technological innovation in a Thai context. Even though the model is not generalisable, it has the potential to be refined for use in other countries. The findings from the research contribute to the small, but growing number of studies focusing on technological business innovation in Thailand. Practical implications – The results of this study will be of value to various groups associated with m-payment services such as mobile network operators, financial institutions, and payment service providers. The findings will potentially inform appropriate service strategies and business models in order to improve the uptake of this type of financial payment by Thai consumers. The factors identified are significant in informing how the capacity of the Thai Government’s investment in electronic infrastructure could be more fully utilised. Originality/value – This study adds to the literature by bridging the gap in explaining consumer intentions to adopt new technological services amongst people who know about the service but have not adopted it as yet. Moreover, this paper is a pioneer study about the adoption of m-payment services in Thai setting.
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Gupta, Rajorshi Sen. "Risk Management and Intellectual Property Protection in Outsourcing." Global Business Review 19, no. 2 (November 8, 2017): 393–406. http://dx.doi.org/10.1177/0972150917713536.
Abstract:
Firms organize business activities either in-house or outsource them to independent service providers. When making their organizational choice, firms face a trade-off between efficiency and loss of intellectual property (IP) when outsourcing. It is found that companies may gain from outsourcing even if there is possibility of IP misappropriation and moral hazard due to shirking. It is recommended that firms use a variable payment scheme linked to project outcome that would incentivize service providers to exert optimal effort in outsourcing projects. Moreover, when a task is outsourced in a weak IP regime, the optimal contract must implement a carrot and stick strategy comprising of limited IP sharing in conjunction with adequate incentive payments to the service provider.
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Eksteen, Charlene, and Michael Humbani. "Understanding Proximity Mobile Payments Adoption in South Africa: A Perceived Risk Perspective." Journal of Marketing and Consumer Behaviour in Emerging Markets 2021, no. 2(13) (December 30, 2021): 4–21. http://dx.doi.org/10.7172/2449-6634.jmcbem.2021.2.1.
Abstract:
Although existing literature claims that consumers are ready for proximity mobile payments, the reality is that adoption is still low in South Africa. Service providers’ attempts to translate this potential into profi t is hindered by consumers’ perception of risks associated with proximity mobile payments. The purpose of this study was to investigate the perceived risk dimensions as possible inhibitors of proximity mobile payment adoption, as well as to investigate the role of gender diff erences, drawing from the perceived risk and push-pull theories. Using a convenience sample, data was collected from South African smartphone users, from whom 284 valid online surveys were obtained. The standard regression analysis reveals that fi nancial-security and performance risk are predictors of proximity mobile payment adoption, and that product risk is not a signifi cant predictor, at least in the South African context. The fi ndings also reveal that both genders feel more or less the same about the infl uence of risk factors on the adoption of mobile proximity payments, except for performance risk. The results also show that females are more concerned about the performance of proximity mobile payments than males. The study provides tangible insights that service providers and marketers can use to guide application development and communication with consumers. A contribution is also made to the limited empirical research on the infl uence of proximity mobile payment risks on adoption during crisis times.
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Nordin, Noorain Mohd, Nurul Azlinda Chek Talib, Nornajihah Nadia Hasbullah, Hazalinda Harun, Suraya Hamimi Mastor, and Fariha Aiza Ramly. "Understanding Customer Intention to Use E-Payment for Online Shopping." Information Management and Business Review 15, no. 3(I) (October 8, 2023): 341–46. http://dx.doi.org/10.22610/imbr.v15i3(i).3544.
Abstract:
The emergence of e-commerce has sparked a huge change in consumer behavior, transforming how individuals purchase and conduct transactions. E-payment has become a pillar of this digital transition. However, some customers are still hesitant to adopt e-payment despite its advantages. This paper aims to unravel the factors influencing customer intentions to use e-payment for online shopping. Based on a review of existing literature on the Technology Acceptance Model (TAM Model) and additional external factors, a proposed model was developed to test consumer's intention to use e-payment for online shopping. The result of this study would be useful to understand consumers’ behaviors in employing electronic transactions when making payments for online purchases. This paper also provides valuable insights for e-payment service providers and online retailers on how to promote sustainable online shopping in the future.
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Arhin, Solomon. "Profitability analysis of mobile payment companies in Ghana: A comparative study in the pre-pandemic period." Global Journal of Business, Economics and Management: Current Issues 13, no. 2 (June 30, 2023): 141–60. http://dx.doi.org/10.18844/gjbem.v13i2.7767.
Abstract:
The application of emerging payment methods such as mobile payment (m-payment) was not common in Ghana until recently when these emerged through major service providers who have penetrated Ghanaian markets. These major providers have created many opportunities and innovations for small entrepreneurs in Ghana who are now discovering business opportunities in m-payments. This study uses secondary data from the global consolidated financial statements to compare the profitability, investor confidence, and efficiency of operation of the four m-payment providers operating in Ghana. The one–sample T-Test, One-way ANOVA, reliability test, parametric and nonparametric correlations tests were performed on the financial data. The study revealed that MTN (a mobile payment company in Africa) portrays better profitability than the other three competitors do within the 10 years of measurement. Cronbach's Alpha indicates positive internal reliability. The study recommends that the management of Vodaphone, Airtel and Tigo must engage in stakeholder consultations to unearth the reasons behind low profitability and performance. Keywords: Financial inclusion, mobile payment, pre-pandemic period, profitability;
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Urmetzer, Florian, and Isabelle Walinski. "User Acceptance and Mobile Payment Security." International Journal of E-Services and Mobile Applications 6, no. 2 (April 2014): 37–66. http://dx.doi.org/10.4018/ijesma.2014040104.
Abstract:
There have been multiple studies detailing mobile payment and its market potential. There is a gap in the literature when it comes to the study of acceptance factors focusing on security and trust. The researchers asked which qualities of security have an influence on the acceptance of a mobile payment service provider. Therefore this study will focus on distinguishing security in two dimensions: objective and subjective security. Objective security represents the user's perception of existing technical safety mechanisms. Subjective security is intangible, based on the user's feelings and perception towards security (trust). The Technology Acceptance Model (TAM) was the theoretical model used in the study. About three hundred responses were collected using an online questionnaire. The study showed that despite the financial crisis banks are still the preferred providers for mobile payment services, where over 80% of the respondents would like to receive the service from a bank. In contrast, only 20% would like to receive such a service from a mobile phone producer. Additionally objective security does not substantially increase subjective security; hence the user trusts the provider rather than the technology itself.
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Farahnik, Benjamin, Mio Nakamura, Tina Bhutani, and John Koo. "Article Commentary: Explaining the Shift to Value-Based Reimbursement in the Setting of Dermatology and Psoriasis." Journal of Psoriasis and Psoriatic Arthritis 2, no. 1 (December 2016): 5–8. http://dx.doi.org/10.1177/247553031600200101.
Abstract:
The Department of Health and Human Services has announced a campaign for transitioning Medicare reimbursement from volume to value. A budget-neutral Value-Based Payment Modifier has been implemented that provides for differential payment to physicians based upon the quality of care delivered. The value modifier will be based partially on physician participation in the Physician Quality Reporting System (PQRS), which allows for reporting of information on quality of care to Medicare. The information reported includes both medical data and patient-reported experiences with health care providers. Starting in 2017, the value modifier payment adjustment will apply to all physicians who make Medicare part B fee-for-service charge claims. Physicians who do not participate in the PQRS and satisfy reporting requirements may be assessed negative adjustments to their payments. Dermatologists in particular will be impacted by these changes, as skin diseases, especially psoriasis, account for a significant economic burden in the U.S.
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Ayvaci, Mehmet, Huseyin Cavusoglu, Yeongin Kim, and Srinivasan Raghunathan. "Designing Payment Contracts for Healthcare Services to Induce Information Sharing: The Adoption and the Value of Health Information Exchanges (HIEs)." MIS Quarterly 45, no. 2 (June 1, 2021): 637–92. http://dx.doi.org/10.25300/misq/2021/14809.
Abstract:
Recent initiatives to improve healthcare quality and reduce costs have centered around payment mechanisms and IT-enabled health information exchanges (HIEs). Such initiatives profoundly influence both providers’ choices in terms of healthcare effort levels and HIE adoption and patients’ choice of providers. Using a game-theoretical model of a healthcare setup, we examine the role of payment models in aligning providers’ and patients’ incentives for realizing socially optimal (i.e., first-best) choices. We show that the traditional fee-for-service (FFS) payment model does not necessarily induce the first-best solution. The pay-for-performance (P4P) model may induce the first-best solution under some conditions if provider switching by patients during a health episode is socially suboptimal, making provider coordination less of an issue. We identify an episode-based payment (EBP) model that can always induce the first-best solution. The proposed EBP model reduces to the P4P model if the P4P model induces the first-best solution. In other cases, the first-best inducing EBP model is multilateral in the sense that the payment to a provider depends not only on the provider’s own efforts and outcomes but also on those of other providers. Furthermore, the payment in this EBP model is sequence dependent in the sense that payment to a provider is contingent upon whether the patient visits a given provider first or second. We show that the proposed EBP model achieves the lowest healthcare cost, not necessarily at the expense of care quality or provider payment, relative to FFS and P4P. Although our proposed contract is complex, it sets an optimality baseline when evaluating simpler contracts and also characterizes aspects of payment that need to be captured for socially desirable actions. We further show that the value of HIEs depends critically on the payment model as well as on the social desirability of patient switching. Under all three payment models, the HIE value is higher when switching by at least some patients is desirable than when switching by any patient is undesirable. Moreover, the HIE value is highest under the FFS model and lowest under the P4P model. Hence, assessing the value of HIEs in isolation from the underlying payment mechanism and patient-switching behavior may result in under- or overestimation of the HIE value. Therefore, as payment models evolve over time, there is a real need to reevaluate the HIE value and the government subsidies that induce providers to adopt HIEs.
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Sadowski, Krystian. "Impact of PSD2 on The Payment Services Market – General Objectives and Evidence from Polish and UK Legal Systems." Wroclaw Review of Law, Administration & Economics 11, no. 1 (October 26, 2021): 89–102. http://dx.doi.org/10.2478/wrlae-2021-0008.
Abstract:
Abstract Payment Service Directive 2 came into force on 13th January 2018. It has replaced the prior directive and introduces new tools allowing to provide more advanced payment services. New legislation aims to increase competition and allow new entrants into the market. The thesis leads through the different aspects of the Directive, emphasizing an influence the legislation has on the companies providing modern solutions in the payment services market. The legal changes are analysed and assessed following the differences resulting from Payment Service Directive 2. For better understanding the impact of Directive, recent technological accomplishments are briefly described and explained. The overall results of the analysis are concluded on the basis of British and Polish payment services markets. The outcome reveals a contrast between these two countries in a number of new payment services providers as well as they origins. Research shows that the Polish payment services market is less accessible for non-bank financial companies.
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Hassan, Md Arif, Zarina Shukur, Mohammad Kamrul Hasan, and Ahmed Salih Al-Khaleefa. "A Review on Electronic Payments Security." Symmetry 12, no. 8 (August 12, 2020): 1344. http://dx.doi.org/10.3390/sym12081344.
Abstract:
Modern technology is turning into an essential element in the financial trade. We focus the emphasis of this review on the research on the E-wallet and online payment, which is an element of an electric payment system, to get the pattern of using this service. This research presents a review of 131 research articles published on electronic payment between 2010 and 2020 that uses a qualitative method of answering the research questions (RQ): RQ1: “What are the major security issues regarding using electronic payments”? and RQ2: “What security properties need to comply for secure electronic payments?” With the systematic literature review approach, the results show that interest in E-wallet and online payment has grown significantly during this period, and it was found that for the increasing uses of electronic payments, researchers are more focused on security issues. The results show that, to conquer the key gaps, electronic payment must have some protection properties, namely, availability, authorization, integrity, non-repudiation, authentication, and confidentiality. Nowadays, security problems in electronic payment are usually more demanding than the present security problems on the web. These findings can enable electric transaction providers to strengthen their security methods by boosting their security gaps, as required for relevant services.
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Subiansyah, Galan, and Rindang Matoati. "Analysis of User Satisfaction for Go-Pay Mobile Payment Based on E-Service Quality." Management Journal of Binaniaga 8, no. 2 (December 30, 2023): 141–54. http://dx.doi.org/10.33062/mjb.v8i2.41.
Abstract:
Technology development has provided easier access and increased internet user penetration in Indonesia. An adaptation resulting from this progress is the digital payment system. Changes in the payment system have increased the demand for mobile payment services, leading to the emergence of competition among service providers. One of this competition’s services is Go-Pay, an integrated mobile payment service within its parent company's main application. This research aims to identify the characteristics of Go-Pay mobile payment service users, analyze the importance and performance levels of each e-service quality attribute of Go-Pay, and assess user satisfaction with Go-Pay. The methods used include descriptive analysis, Importance Performance Analysis (IPA), and Customer Satisfaction Index (CSI). The research results show that users consider sixteen out of twenty-four attributes important. Go-Pay demonstrates a high level of alignment between performance and importance, reaching 97%. The calculated CSI falls into the 'very satisfactory' category.
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Guo, Tongfang, Shuirong Wu, Xufeng Zhang, Chao Zhang, Jinrong Yang, and Shun Cheng. "Measurement and Influencing Factors of Willingness to Accept Payment for Ecosystem Service Provision: A Case Study of a Leading Forest Farm in China." Forests 14, no. 12 (December 12, 2023): 2417. http://dx.doi.org/10.3390/f14122417.
Abstract:
The Saihanba Forest Farm, a leading planted forest farm, is one of the essential ecosystem service providers for the Beijing–Tianjin–Hebei region in China. Its efforts in afforestation and landscape restoration have been recognized with the award of the Champions of the Earth from the United Nations. However, the Saihanba Forest Farm is facing the challenges of less income resulting from less commercial cutting since it has to prioritize providing ecosystem services such as water conservation, wind prevention, sand fixation, and so on, instead of timber. It is crucial to understand providers’ attitudes toward ecosystem service provision and willingness to accept payment, as it might affect the quantity and quality of ecosystem service provision in the future. In this study, the contingent valuation method was applied to measure the willingness to accept payment for the economic losses incurred due to providing ecosystem services by cutting less wood. A questionnaire survey was conducted among the staff of the Saihanba Forest Farm. A double-hurdle regression model was used to analyze the influencing factors of the willingness to accept payment, with the validation via a Tobit model. The results showed that the Saihanba Forest Farm was willing to accept a payment of CNY 9800.84 (USD 1407.24) per hectare per year for providing ecosystem services to enhance social welfare. The factors, including basic sociodemographic characteristics, attitudes toward conservation activities, and awareness on the concept of payment for ecosystem services, significantly influenced their willingness to accept payment.
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Raghavendra, R., M. Niranjanamurthy, M. N. Nachappa, and K. B. Shalini. "An Emphasis of Digital Wallets for E-Commerce Transactions." Journal of Computational and Theoretical Nanoscience 16, no. 9 (September 1, 2019): 3748–53. http://dx.doi.org/10.1166/jctn.2019.8244.
Abstract:
Payment is one of the main parts of the business. Since from the last decade, the use of mobile devices for electronic payment has increased significantly. The current generation of individual payment systems that is replaced the traditional smart cards by mobile devices supplied with E-wallet and M-wallet functions. The spread of such E-wallet systems will depend on their security, functionality ease of use and the effectiveness of realization. E-wallet is a utility which offers users to save their money and make payments anywhere and all time. Many banks and nonbanks organizations are contesting to develop new on this filed. As customers adopt E-wallet and M-wallet. As customers adopt E-wallet and M-wallet, they becoming a cybercrime target. E-wallet provides a monetary action through smartphones which is fruitful freedom for electronic crimes. Quality of the system, quality of service and quality of information has to improve by the mobile wallet service providers for their M-wallet applications.
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Dlodlo, Nobukhosi. "The Use Of M-Payment Services In South Africa: A Value Based Perceptions Approach." International Business & Economics Research Journal (IBER) 14, no. 1 (December 30, 2014): 159. http://dx.doi.org/10.19030/iber.v14i1.9038.
Abstract:
Business is transforming at an exponential rate and mobile technology is considered to be a key driver in this economic revolution. Despite the efforts of many businesses in making extensive investments in resources to enhance service experience, long-term post-adoption of mobile payment services by consumers still remains an elusive dream. In particular, researches that align South African customers value perceptions of M-payment usage are scarce. It appears then, that if service providers cannot retain users and facilitate continuance usage along M-payment platforms; they might fail to recover the initial development costs and eradicate the valuable gains derived from turning the M-payment story into a winning success. Therefore, since M-payment post-adoption has not been as rapid or widespread as expected, this study aimed to examine consumers perceptions of M-payment value and the corresponding influence on e-service trust, user satisfaction and continuance intention to use M-Payment platforms. The study followed a quantitative survey approach in which data were collected from a sample of 269 M-payment users in South Africa. Structural Equation Modelling software Smart PLS was applied to ascertain the model fit. The results of this study found strong support for positive and significant relationships between value, trust, satisfaction and continuance intentions. Service providers are challenged to utilise value and trust-formation elements as the central differentiation factors which unsurprisingly impact on satisfaction evaluations and ultimately, the users willingness to continue enjoying the M-payment service experience into the future. Thus, the confluence between financial institutions, mobile network operators as well as businesses is compelled to give prominence toward creating holistic value-based user experiences along the mobile platform.