Books on the topic 'Patient satisfaction'

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1

Healthcare Financial Management Association (U.S.)., ed. Ultimate patient satisfaction: Designing and implementing an effective patient satisfaction program. New York: McGraw-Hill, 1997.

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2

1947-, Davis Rose Marie, ed. Measuring patient satisfaction for improved patient services. Ann Arbor, Mich: Health Administration Press, 1991.

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3

Colleen, McKinnon, ed. Secrets of becoming a priority patient. Sudbury, Ont: Medical School for Patients, 2003.

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4

Patrick, Baker, ed. Enlightening, adjusting and savings lives: Over 20 years of real-life stories from people who turned to us for answers (updated with even more new stories). 8th ed. United States of America: Baker Chiropractic and Wellness, 2016.

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5

J, Krowinski William, ed. Measuring and managing patient satisfaction. Chicago, Ill: American Hospital Pub., 1990.

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6

Krowinski, William J. Measuring and managing patient satisfaction. 2nd ed. Chicago, Ill: American Hospital Pub., 1996.

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7

Eastbourne Health Authority. District Chiropody Department. Patient satisfaction survey, 1990/1991. Eastbourne: The Department, 1991.

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8

Research, CASPE, King Edward's Hospital Fund for London., and South East Thames Regional Health Authority., eds. SETRHA PATSAT: [patient satisfaction systems]. London: CASPE Research, 1989.

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9

Mahapatra, Prasanta. APVVP--patient satisfaction survey, December 2001. Hyderabad: Institute of Health Systems, 2002.

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10

Mahapatra, Prasanta. APVVP--patient satisfaction survey, June 2001. 2nd ed. Hyderabad: Institute of Health Systems, 2002.

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11

A, Lyon Marjorie, ed. Ministry of hospital chaplains: Patient satisfaction. New York: Haworth Pastoral Press, 1997.

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12

South Dakota. State Dept. of Health. and South Dakota Association of Healthcare Organizations., eds. South Dakota statewide hospital patient satisfaction report 1996: A report of the patient satisfaction levels in South Dakota community hospitals. Pierre, S.D: The Dept., 1996.

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13

Susan, Lewis, ed. Increasing patient satisfaction: A guide for nurses. New York: Springer Pub. Co., 1996.

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14

Michael, Vergare, Scott Gail 1946-, and Einstein Consulting Group (Philadelphia, Pa.), eds. Patient satisfaction: A guide to practice enhancement. Oradell, N.J: Medical Economics Books, 1990.

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15

Anne-Marie, Nelson, ed. Improving patient satisfaction now: How to earn patient and payer loyalty. Gaithersburg, Md: Aspen Publishers, 1997.

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16

Marshall, Grant N. The Patient Satisfaction Questionnaire short-form (PSQ-18). Santa Monica, Calif: RAND, 1994.

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17

Robert, Applebaum, Straker Jane K, and Geron Scott 1952-, eds. Assessing satisfaction in health and long term care: Practical approaches to hearing the voices of consumers. New York: Springer, 2000.

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18

Linder-Pelz, Susie. Client satisfaction with inpatient and outpatient HIV/AIDS services in New South Wales. [Sydney]: [The Bureau], 1990.

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19

Hall, Tonya A. Patient satisfaction: A visual analysis using Trellis Graphics. Monterey, Calif: Naval Postgraduate School, 1998.

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20

S, Myles P., ed. Quality of recovery and patient satisfaction after anaesthesia. London: Baillière Tindall, 2001.

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21

Avis, Mark. Patient satisfaction and the management of outpatient consultation. Nottingham: Department of Nursing and Midwifery Studies, University of Nottingham, 1995.

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22

S, Myles Paul, ed. Quality of recovery and patient satisfaction after anaesthesia. London: Baillière Tindall, 2001.

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23

1943-, Brown Stephen Walter, ed. Patient satisfaction pays: Quality service for practice success. Gaithersburg, Md: Aspen Publishers, 1993.

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24

L, Shortridge Dennis, and Watson Phyllis M. 1947-, eds. Patients first: Experiences of a patient-focused pioneer. Chicago, Ill: Health Administration Press, 1996.

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25

Marsicano, Sergio. La fabbrica dei sogni: Dall'idealismo del curare al prendersi cura. Milano: FrancoAngeli, 2000.

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26

Murray, Debbie. Patients drive improvement. Ottawa: Conference Board of Canada, 1996.

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27

Ontario. Ministry of Health. Joint Policy and Planning Committee. Examining the process of handling patient complaints at the Ministry of Health: Final project report. [Toronto]: Joint Policy and Planning Committee, 1994.

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28

Ho, Siew-Fern. A report on patients' satisfaction with the out-patient department of Hope Hospital. [Manchester]: North Western Regional Health Authority, 1988.

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29

Crawford, Heather M. Effect of combined care nursing on patient satisfaction, staff satisfaction, and quality of care. St. Catharines [Ont.]: College of Education, Brock University, 1988.

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30

Lean hospitals: Improving quality, patient safety, and employee satisfaction. New York: Productivity Press, 2008.

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31

Team, Sullivan/Luallin Service Quality, and Medical Group Management Association, eds. Star-studded service: Six steps to winning patient satisfaction. 2nd ed. Englewood, CO: Medical Group Management Association, 2013.

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32

Kular, Randeep. User satisfaction study of patient transport services in Sussex. Brighton: University of Brighton, Health and Social Policy Research Centre, 1997.

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33

Beyond patient satisfaction: Building patient loyalty. Ann Arbor, Mich: Health Administration Press, 1991.

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34

Patient expectations and satisfaction. Oxford: National Institute for Nursing, Centre for Practice Development & Research, 1995.

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35

Kaset. Secrets of Patient Satisfaction. Mosby-Year Book, 1998.

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36

Kaset. Secrets of Patient Satisfaction. Mosby-Year Book, 1998.

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37

Gani, Naveed. Patient Satisfaction with Psychiatric Care in Pakistan: Patient Satisfaction, an essential perspective. LAP Lambert Academic Publishing, 2012.

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38

Nightingale, Helen. Patient satisfaction: A quality evaluation. 1995.

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39

Measuring and Improving Patient Satisfaction. Jones & Bartlett Publishers, 2000.

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40

Patients Plus: Delivering Customer Service For Better Patient Satisfaction. Full Court Press, 2009.

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41

Larrabee, June Hansen. HOSPITAL PATIENTS' AND NURSES' PERCEPTIONS OF QUALITY (PATIENT SATISFACTION). 1992.

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42

Lyon, Marjorie A. Ministry of Hospital Chaplains: Patient Satisfaction. Taylor & Francis Group, 2014.

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43

Richardson, Melinda. Patient satisfaction with inpatient pharmacy services. 1991.

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44

Lyon, Marjorie A. Ministry of Hospital Chaplains: Patient Satisfaction. Taylor & Francis Group, 2014.

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45

Brown, Karen Ann. THE NURSE, EMPATHY, AND PATIENT SATISFACTION. 1990.

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46

Brown, Karen Ann. The nurse, empathy, and patient satisfaction. 1992.

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47

Lyon, Marjorie A. Ministry of Hospital Chaplains: Patient Satisfaction. Taylor & Francis Group, 2016.

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48

Lyon, Marjorie A. Ministry of Hospital Chaplains: Patient Satisfaction. Taylor & Francis Group, 2014.

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49

Lyon, Marjorie A. Ministry of Hospital Chaplains: Patient Satisfaction. Taylor & Francis Group, 2014.

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50

Ministry of Hospital Chaplains: Patient Satisfaction. Routledge, 2014.

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