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Books on the topic 'Patient satisfaction – Research'

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Author: Grafiati

Published: 10 December 2022

Last updated: 29 January 2023

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1

Krowinski, William J. Measuring and managing patient satisfaction. 2nd ed. Chicago, Ill: American Hospital Pub., 1996.

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2

J, Krowinski William, ed. Measuring and managing patient satisfaction. Chicago, Ill: American Hospital Pub., 1990.

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3

The nurse practitioner: Real-world research in A&E. London: Whurr, 2000.

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4

Quality of life: From nursing and patient perspectives : theory, research, practice. Sudbury, MA: Jones & Bartlett Learning, 2011.

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5

K, Andres Nicole, Dobson Allen, and American Nurses' Association, eds. Nursing quality indicators: Definitions and implications. Washington, D.C: American Nurses Pub., 1996.

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6

Northern Health and Social Services Council (Northern Ireland). Ambulance patient care service: Consumer satisfaction study : research carried out by the Northern Health and Social Services Council, in conjunction with the Northern Ireland Ambulance Service. Ballymena: NHSSC, 1998.

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7

D, Horn Susan, Hopkins David S. 1921-, Huber Michael, Nerenz David R, Zajac Barry M, Moskowitz Daniel B, and Aydin Carolyn E, eds. Faulkner & Gray's medical outcomes and practice guidelines library. Washington, DC: Faulkner & Gray's Healthcare Information Center, 1994.

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8

She hui zhi chi, wu ming yu xu qiu man zu: Ai zi gu er jiu zhu xing shi de bi jiao yan jiu = Social support, stigma and need satisfaction : a comparative research on the assistance to HIV/AIDS orphans. Beijing Shi: She hui ke xue wen xian chu ban she, 2011.

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9

(Editor), Jennifer Burr, and Paula Nicolson (Editor), eds. Consumer Health Care Research. Palgrave Macmillan, 2004.

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10

(Editor), Jennifer Burr, and Paula Nicolson (Editor), eds. Consumer Health Care Research. Palgrave Macmillan, 2004.

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11

RES SOC HLTH CARE V12 (Research in the Sociology of Health Care). Elsevier, 1995.

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12

R, King Cynthia, and Hinds Pamela S, eds. Quality of life: From nursing and patient perspectives : theory, research, practice. Sudbury, Mass: Jones and Bartlett, 1998.

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13

R, King Cynthia, and Hinds Pamela S, eds. Quality of life: From nursing and patient perspectives : theory, research, practice. 2nd ed. Sudbury, Mass: Jones and Bartlett Publishers, 2003.

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14

(Editor), Cynthia R. King, and Pamela S. Hinds (Editor), eds. Quality of Life From Nursing and Patient Perspectives: Theory, Research, Practice (Jones and Bartlett Series in Oncology). Jones & Bartlett Publishers, 1998.

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15

Researching health care consumers: Critical approaches. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2005.

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16

Briggs, Josephine P. Integrative Medicine and Public Policy. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190241254.003.0022.

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This chapter, “Integrative Medicine and Public Policy,” summarizes the public resources supporting the development of integrative medicine and some of the policy and regulatory implications of the model of integrative care that starts with the personal perspective of the patient. This chapter focuses on patient self-education, research on complementary health approaches and the development of an evidence-base for the practice of integrative medicine, professional standards for integrative medicine for complementary and alternative medicine providers, and the costs of complementary and alternative medical care and reimbursement practices. The promise of integrative medicine more effectively engaging patients in their own self care could lead to better outcomes at lower cost, with improved patient satisfaction and adherence.

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17

Astrow, Alan B. Religion and Spirituality in Oncology. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190272432.003.0009.

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A diagnosis of cancer may evoke concerns relating to life’s meaning and ultimate purpose that by consensus understanding are considered “spiritual.” In addressing these, oncologists face three tasks: to acknowledge spiritual questions, to recognize spiritual concerns, and to engage with patients about spiritual issues in a supportive way. Some Americans turn to religion to answer spiritual questions, but others are religiously unaffiliated and consider themselves “spiritual but not religious.” Patient spirituality resists ready transformation into quantitative measures. Still, investigators have devised validated instruments that measure spiritual well-being and spiritual needs. Patients’ underlying spiritual belief system and spiritual support network may influence decisions about cancer treatment. Spiritual needs are common among patients with cancer and may affect satisfaction with care. Additional research into how best to measure patient spirituality and to train physicians and nurses to identify and meet patient spiritual needs may improve the overall quality of oncology care.

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18

McNeil, Daniel W., Sarah H. Addicks, and Cameron L. Randall. Motivational Interviewing and Motivational Interactions for Health Behavior Change and Maintenance. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780199935291.013.21.

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Motivational interviewing (MI) is a patient-centered and collaborative approach to clinical care (Miller & Rollnick, 2013). This narrative review describes MI and then concentrates on evidence for its use with patients to help enhance health behaviors in a variety of settings. Because of the proliferation of research in the area, this overview necessarily is selective. This review focuses on some of the most common chronic health behavior problems, such as those associated with obesity, oral hygiene behavior, and chronic disease management. Additionally, motivational interactions (MIACTs), which are spoken and nonverbal communications from health professionals with patients, are proposed as very brief communications that are based on MI spirit and other MI principles. These MIACTs may promote positive interactions between patients and providers, enhance patient satisfaction with healthcare, and help to establish rapport, even when the time available for healthcare interactions does not allow a true implementation of MI.

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19

West, Michael A., and Lynn Markiewicz. Effective Team Working in Health Care. Edited by Ewan Ferlie, Kathleen Montgomery, and Anne Reff Pedersen. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780198705109.013.8.

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In this chapter we show that team working is vital for high quality health care but that team working is often poor. We draw on research to show that effective team working is associated with fewer errors that harm staff and patients; fewer staff injuries; better staff well-being; higher levels of patient satisfaction; better quality of care; and lower patient mortality. “Pseudo team working” leads to the opposite outcomes. We describe how effective team based working can be developed and identify the importance of team objectives and leadership. The chapter describes the specific challenges for team working in health care, including the complexity of the context and the historical legacy of separate professional development and status hierarchies. We explore how these challenges can be overcome, arguing that ensuring effective team working in health care is critical to ensuring the delivery of high quality, continually improving and compassionate health care.

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20

Pieczynski, Jessica, Sarah Thilges, Leland Bardsley, and Tamara Goldman Sher. Relationships and Chronic Medical Problems. Edited by Erika Lawrence and Kieran T. Sullivan. Oxford University Press, 2014. http://dx.doi.org/10.1093/oxfordhb/9780199783267.013.004.

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This chapter provides an overview of the research on the reciprocal nature of illness and couple functioning. The chapter begins with a summary of the psychosocial literature, providing the context in which couples navigate illness, followed by a review of intermediate pathways through which relationship satisfaction and chronic illness interact. The chapter underscores the notion that chronic illness and couple functioning must be understood as a reciprocal, longitudinal feedback loop by highlighting the numerous couple and health processes that are interacting with each other over time to influence patient, partner, and health outcomes. Future directions and clinical implications are discussed.

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21

Kronenfeld, Jennie Jacobs. ACCESS, QUALITY AND SATISFACTION WITH CARE, Volume 24: CONCERNS OF PATIENTS, PROVIDERS AND INSURERS (Research in the Sociology of Health Care). JAI Press, 2007.

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