Dissertations / Theses on the topic 'Organizational behavior Social aspects Victoria'

The current study examines the relationship between organizational support and work-family/family-work conflict. This study hopes to add to the literature by looking at individual differences as a possible mediator in the relationship between various sources of support and conflict between work and family.

Thesis (MTech (Sport Management))--Cape Peninsula University of Technology, 2015.
This research investigated the relationship between Social Capital created by Corporate Social Responsibility (CSR) initiatives and organisational performance at Ajax Cape Town FC a professional football club in the South African Premier Soccer League (PSL). A mixed methods approach was selected for data collection and interviews, questionnaires and content analysis were the tools used to collect data.The data collected suggested that Ajax Cape Town FC employed CSR initiatives that successfully created social capital, and consequently enjoyed various benefits from these activities. The CSR activities facilitated access to the club’s target market, developed and improved mutually beneficial relations with the community and subsequently Ajax Cape Town FC experienced increased trust, a positive brand image and stronger loyalty from their fans and the broader community. The outcomes of this study provided an insight into a South African professional football club and demonstrate how CSR initiatives can be used to successfully improve organisational performance.

This study attempted to identifj and explore the role the building plays in the organisation culture of nursing homes. To do this a research plan was formulated in which the central plank was a case-study of a seventy-five bed high care nursing home. As part of the case-study, interviews were conducted at the nursing home with ten members of staff, two residents and a daughter of a resident. The study was also informed by interviews with two architects, who specialise in the design of nursing homes and aged care facilities. A theoretical model entitled the 'Conceptual Framework' was developed prior to the case-study. It was tested by applying it to findings related to the physical context and the organisation culture of the case-study venue. The hypothesis that the building does influence the culture of the nursing home environment was explored by studying the manner in which the building influenced the lives of those who work in the nursing home and those who live there. This challenge was met with the use of theoretical contributions from organisation theory and psychodynamics, which together provided a vehicle for analysis of the culture and the building's role in it.

Many companies today are using some form of uniforms for employees. This research is an exploration of the role of uniforms in contributing to the embedding and transmitting of organizational culture. Culture is the experiences and common learning of the organization that results in shared values and beliefs. According to Schein (1985: 14) culture has three levels, namely: artifacts, values, and basic underlying assumptions. The first level of the culture consists of the physical constructs of the organization, and therefore includes the uniforms, which is the focus of this study. Schein (1985: 223) further proposes that culture can be embedded and transmitted through various mechanisms. The research was conducted in the constructivist paradigm, at a tertiary institution of higher learning in Eastern Cape, South Africa. To ensure triangulation, three sources of data were used, namely: documentation; observation; and both individual and focus group interviews. The researcher argues that uniforms played a role in the embedding of the sample organization’s three levels of culture, which were expressed in terms of Hofstede’s (1991: 07) culture dimensions. Firstly, the use of the different uniforms by different groups, as well as the ranking indicated by the uniforms, played a role in embedding the high power distance culture. Secondly, the symbolism of security portrayed by the uniform played a role in embedding the high uncertainty avoidance culture. Thirdly, it was found that the uniform created unity amongst groups, resulting in greater expression of collectivism. Fourthly, the use of sensible and practical uniforms plays a role in embedding the feminine culture where competitiveness is avoided and relationships are nurtured. Lastly, the uniform plays a possible role in transforming the culture from short-term to a long-term orientation that focuses on the future.

A call for business to introduce a humanistic workplace ethos within a supportive work community resounds throughout the western world. Scott Peck's model of community building workshops is explored as a tool for creating a business ethos centred-on human flourishing which embraces the principles of socially responsible community. The CBW provides a concrete experience of a psychological and physiological sense of deep-community. In -Peck's vernacular, this is termed as being in-community. In my research the experience of being-in-community is explicated via phenomenological analysis, which allows some of the eidetic structures of the phenomenon to come to light. The experience is represented by four interpretive themes; encountering the other; emptying and emptiness; speaking; and being-in-community, with chapters five arid six showing the meaning of the experience for CBW participants. A phenomenological approach is used to report the meaning of experience, as phenomenology is suited to explicating both ideographic and homothetic representations of experience. The experience of being-in-community is shown to have properties that can profoundly affect and change the experiencing person. This research found that the experience of being-in-community has universal eidetic structures that exist beyond the embodied human, whilst being intrinsically connected to human consciousness. The experience of being-in-community is ontologically re-formational and bridges and transcends perceived differences of self and Other. This experience is shown to contain connective and unifying qualities, which bond people in an empathic and inclusive experience of the Other in community. Personal barriers to community are laid aside and the· Other is seen with ‘fresh eyes'. Differences are accepted in an attitude of care and respect for the Other, which is supportive and healing. People are bound in a lattice of fellow-feeling which can fortify and support individual and organisational endeavours to change. The CBW 'is proposed as a way to build sustainable business for the 21st century; businesses that can create and sustain community.

Work engagement is an increasingly popular construct in organizational and occupational health psychology. However, despite substantial advances in our understanding of work engagement at the between-person level, scholars have argued for increased investigation into what drives engagement on a daily level for individual employees. In the current study, a within-person, day-level design was employed to examine the relationships between nonwork mastery experiences, job crafting behaviors, and daily work engagement. Drawing on Conservation of Resources (Hobfoll, 1989) theory, nonwork mastery experiences and job crafting were operationalized as employee-driven, resource-building strategies that assist employees in generating important psychological and job resources that can be drawn upon in order to maintain high levels of work engagement during the day. Moreover, a reciprocal relationship between work engagement during the day and nonwork mastery experiences the same evening was tested. Employees from a U.S. technology firm provided responses in the morning, at lunchtime, and after work each day for five working days. Multilevel structural equation modeling was used to test the hypotheses in the current study. Findings revealed no support for the hypothesized model at the within-person level of analysis; however, ancillary analyses suggested support for an indirect relationship between job crafting and work engagement via increased positive affect. Moreover, nearly all the proposed relationships emerged at the between-person level of analysis providing some insight into the effects of resource building strategies and work engagement across participants. Finally, seeking structural resources was identified as a person-level factor that explained variance in employees' initial levels of work engagement at the start of the week, as well as the trajectory of engagement over the course of the week. The current findings contribute to our understanding of bottom-up, employee-driven behaviors that help to sustain engagement over time. Suggestions for future research and implications for practice are discussed.

Thesis (MA)--University of Stellenbosch, 2004.
ENGLISH ABSTRACT: The corporation is fast becoming, or may already have become, the prevalent structure in human society. As such, its successes and failures impact heavily on society as a whole. This study will endeavour to examine past shortfalls in corporate thinking and practice, explaining much of this by referring to lag between societal and corporate change in their respective responses to globalisation. It is furthermore argued that this change is still far from complete( d), if indeed it ever will be complete( d) with a fixed end. This global change, has to a large extent, caught corporations off guard, with their old management styles no longer providing results - with civil resistance to corporate activity resulting in some instances. The central aim of this study is to not only understand this situation, but also to explore potential remedies. In so doing two unique ideal states, namely the old and the new company, will be developed. With the old company representing corporate structure and thinking that no longer functions effectively. The new company, on the other hand, is not a present state but a future one. Thus it is the destination of the societal and corporate changes examined within this thesis. Consequently, the main subject examined will be a move away from the old company. Finally, it will be shown that dealing with problems within the corporate context no longer requires the heavy hand of yesteryear. Instead, a proactive approach should be adopted, both for financial and ethical reasons.
AFRIKAANSE OPSOMMING: Dit kan geargumenteer word dat korporasies binnekort die dominante struktuur in menslike organisasie kan wees, indien dit nie reeds die geval is nie. As sulks, het die suksesse en mislukkings van die korporasie 'n merkbare impak op die menslike samelewing. Gevolglik beoog hierdie studie om voormalige tekortkominge in korporatiewe denke en praktyk te ondersoek en te verduidelik, grotendeels met verwysing na die verskil in tempo waarmee beide die samelewing en korporasies reageer op die nuwe uitdagings wat gepaardgaan met globalisering. Dit word verder geargumenteer, dat hierdie proses van verandering geen voorspelbare einde het in die klassieke sin nie. Juis daarom het die voortdurende verandering oudmodiese bestuurstyle en tegnieke onkant betrap, met nagevolge wat strek tot by burgerlike verset. Sentraal aan die ondersoek van hierdie situasie is nie net die intensie om dit te verstaan nie, maar ook die soeke na strategieë om dit reg te stel. Om die onderneming te fasiliteer word twee ideaal state, naamlik die ou en die nuwe maatskappy ontwikkel. Die ou maatskappy verteenwoordig uitgediende strategieë en bestuurspraktyke, terwyl die nuwe maatskappy 'n toekomstige staat is en dus nog nie gerealiseer is nie. Die fokus is dus op die beweging van die ou na die nuwe maatskappy. Laastens sal dit ook aangetoon word dat uiters outoritêre bestuurstyle en strategieë nie meer van pas, of suksesvol is in die hantering van korporatiewe probleme nie. Alternatiewelik word 'n proaktiewe benadering, op beide etiese en finansiële gronde, aanbeveel.

"October 2008"
Thesis (PhD)--Macquarie University, Division of Society, Culture, Media and Philosophy, Dept. of Sociology 2009.
Bibliography: leaves 273-293.
Introduction -- Patterns of corporate activity as patterns of corporate dominance: legal, organisational, and economic features of corporations -- Representations of corporate dominance in insidious injuries -- The legal basis of corporate dominance: History of the corporation -- Legal individualism and corporate personhood -- Theories of the corporation -- The legal regulation of corporations - corporate liability laws -- Conclusion.
Corporations are no longer simply a type of business structure; they are dominant social institutions. As institutions, corporations are archetypes of contemporary complex social organisation and should, therefore, be a central concern for sociology. Yet with few notable exceptions, sociologists have failed to address their increasingly dominant position in contemporary societies. In this thesis I argue the importance of a renewed sociological interest in corporations. This must acknowledge, but go beyond, the political-economic outcomes of corporations to address the profound consequences of the legal foundations of the corporate form. Corporations are created and regulated by legal doctrine; it is only with a legal mandate that corporations are able to act as employers, suppliers and investors. On this basis, I claim that any understanding of corporate dominance and its effects must commence with an appreciation of the laws that enable the corporation to exist and operate. -- While contributing significantly to wealth creation, corporate dominance also increases the potential for harm to occur to individuals and communities who fall within a corporation's scope. The contemporary proliferation of industrial illnesses is a prime example of this and is examined through a case study of the operations of an Australian asbestos corporation, James Hardie. This case study is timely and unique in its specification of the link between corporate activity and law in contemporary society. -- I argue that corporate activity such as that in the case study is enhanced and legitimated by the legal description of the corporation that assigns to it the capacities of a human individual through corporate legal personhood. Corporate personhood is examined as an example of the legal individualism endorsed in liberal common law countries. By exploring accounts of corporate structure, decision-making and work processes, I explain how the individualised description of the corporation is at odds with its collective realities; the largest and most successful corporations are collectives of human and monetary resources. -- In light of this, I question the extent to which the effective regulation of corporations can be achieved within existing legal frameworks. Building upon research into workplace health and safety in the United Kingdom, the regulation of workplace deaths in Australia is examined to demonstrate the various approaches to regulating corporations and to identify their shortcomings. This is a striking example of the problems law faces in regulating corporations by virtue of its individualistic design. -- The thesis concludes with an affirmation that sociology needs to grapple with issues of corporate activity and that an understanding of the legal basis of the corporation is the foundation of such studies.
Mode of access: World Wide Web.
295 leaves

This thesis confronts existing bilateral models of stakeholder management. It is based upon the premise that existing models place insufficient value upon the mediating power of individuals and small groups imbued with social capital within an organisational stakeholder environment. Initially, this study explores and maps the complex theoretical relations between organisations, stakeholders and social capital to construct an argument for addressing stakeholder management from a more plural and holistic perspective. The thesis suggests that rapid advances in social media and social interconnection now enables the sentiment of individual stakeholders to aggregate and rapidly form issue-specific interest groups that harness social capital to influence or act upon organisations. The thesis then continues to suggest that such social aggregation produces boundary spanners who in turn act as attractors for continued group aggregation, leading action against organisations. This is an important re-conceptualisation because organisations will need to recognise and manage this growing phenomenon. The thesis then explores the James Hardie asbestos compensation issue as a revelatory and purposeful case study of this emerging phenomenon. This case illustrates that dissonance may arise between an organisation and its stakeholders where an expectation gap develops between an organisation's activities and community standards - dissonance that may grow within a community, instigating group action that may have a significant impact upon an organisation. Having conceptualised and illustrated this emerging phenomenon, the thesis then moves on to describe the results of a limited pilot field study that explores the first stages of this conceptual development; the development of individual community sentiment about organisational action. The James Hardie case is used as the basis of this investigation. The investigation is based on a historical quasi-longitudinal stakeholder survey of stakeholder perceptions about, and community disposition towards, the James Hardie case through quantitative and qualitative data. Structurally, the research utilises Carroll's (1979) Corporate Social Performance Model as a framework to explore the development of social capital within the stakeholder environment, examining stakeholder perceptions on four levels of organisational activity: economic, legal, ethical and discretionary. The study examines and provides evidence of the first stage of the development of the stakeholder-organisation expectation gap and the growth of community sentiment, a pre-requisite for the subsequent formation of issue-specific interest groups and boundary-spanner action against an organisation. This thesis makes a contribution to current understanding of stakeholder management by arguing for and proposing an extended plural model of stakeholder management - a model that incorporates the emerging reality of social media enabling the aggregation of individual sentiment into social capital, and subsequent community activity. In addition the thesis shows how the existing theory of Carroll provides a framework to investigate how stakeholder sentiment initially develops. In doing so it paves the way for subsequent research to further explore the proposed extension to theory; how social aggregation around issues of sentiment develops and how boundary spanners aggregate that sentiment and convert it into action. In terms of organisational practice, the study concludes by asserting that organisations should engineer a more strategic approach to managing stakeholder relations in order to harness the embedded social capital of community stakeholder groups. The ongoing saga of the James Hardie case illustrates what may happen if organisations do not take such action.

The present research proposes a general model of Transnational Teams (TNTs) to investigate how value placed on cultural diversity, cultural adaptation, communication quality, and trust affect the performance of TNTs and their interaction to each other. TNTs contribute to decisions about a firm's total portfolio of transnational interests, global brands and products, organizational configuration, and global sourcing strategy. Qualitative and quantitative methods are applied in this study of thirty members of TNTs from diverse teams. Based on the qualitative and quantitative analysis, relationships between theory and practice are examined. The analysis shows that there is a strong relationship between trust and performance of TNTs.

Previous research on workplace bullying primarily focuses on two main actors – the bully and the victim – while neglecting a third actor: the bystander of the bullying. The prevalence of workplace bullying is increasing across organizations, resulting in more employees becoming subjected to the effects of workplace bullying. Furthermore, witnessing coworker-on-coworker bullying is likely to influence the relationships that the bystander has with the two coworkers involved in the bullying episode. Two areas are proposed to investigate their effect on the coworker bystander: coworker interpersonal justice and personal identification with coworkers. Coworker interpersonal justice involves the perceived fairness between coworkers, while personal identification refers to how these bystanders identify with the specific actors of the bullying event. In addition to work-related outcomes, bystanders are affected at a personal level. That is, being exposed to bullying situations causes these bystanders to alter their anxiety levels and their core affect, with core affect being a precursor to moods and emotions. In addition to the aforementioned outcomes of witnessing a coworker bullying incident, there are also contextual aspects which may influence these relationships. Personal-level factors, such as a bystander's empathy and sense of coherence (i.e., coping mechanisms), may influence the effect of witnessing a coworker being bullied. Similarly, the gender of the victim in relation to the gender of the bystander may also play a role. Using affective events theory, I investigate how witnessing coworker bullying in the workplace effects bystanders. This research employs a 2 x 2 experimental design with multi-wave data collection and an in-person lab session to test the proposed hypotheses. AET is operationalized by creating a fictional coworker bullying situation in which observers are either exposed to the bullying situation or not. This research offers several contributions to the management literature as well as to practitioners. First, it extends current workplace bullying literature to incorporate the effect of peer-on-peer bullying, as well as investigating the influence of bystander and victim gender. The second contribution is the creation and testing of scales for coworker interpersonal justice, personal identification with coworkers, and observation of coworker bullying. The third contribution involves developing a more thorough understanding of the outcomes of coworker bullying on bystanders by employing an experimental approach. Fruitful areas of future research regarding coworker bullying, coworker interpersonal justice, and personal identification are discussed.

Este trabalho foi motivado pelo interesse de pesquisar as relações interculturais entre trabalhadores brasileiros e estrangeiros numa empresa multinacional do setor automobilístico instalada na região metropolitana de Curitiba. A empresa selecionada para a realização da pesquisa de campo foi a Volkswagen/Audi instalada em São José dos Pinhais. A referida pesquisa teve como objetivo identificar as dificuldades enfrentadas pelos funcionários no relacionamento intercultural e as estratégias utilizadas para superá-las. Sendo uma pesquisa de natureza qualitativa, optou-se pela realização de entrevistas semi-estruturadas para a coleta de dados. Foram entrevistados quinze trabalhadores brasileiros e dez "expatriados" dos setores de produção e de administração. Utilizou-se como referencial teórico os conceitos de cultura, diversidade cultural, interculturalidade e cultura organizacional. Para melhor compreensão das representações dos dois principais grupos de entrevistados - brasileiros e alemães - fez-se também uma breve caracterização da cultura e da cultura organizacional brasileira e alemã. Na apresentação dos resultados da pesquisa, faz-se a exposição das representações dos brasileiros, depois dos expatriados, para em seguida analisá-las à luz do referencial teórico que fundamenta este trabalho, apontando semelhanças e diferenças nas representações dos dois grupos de entrevistados sobre suas relações interculturais na empresa. As representações foram agrupadas em blocos e organizadas em itens, nos quais foram reunidas as características mais reveladoras das opiniões mencionadas pelos entrevistados e que respondem ao objetivo deste trabalho. Portanto, inicia-se com algumas considerações de ordem geral, depois são apresentadas as dificuldades identificadas pelos funcionários no relacionamento intercultural, seguidas das estratégias utilizadas para superá-las. Finalmente apresenta-se as representações recíprocas do "nós" e "eles" manifestadas nas entrevistas pelos funcionários brasileiros e xpatriados. A discussão destas representações e tentativa de análise, por sua vez, é uma nova interpretação, feita pelo autor. Em síntese este trabalho é uma interpretação de interpretações.
This investigation started from an interest to study the intercultural relationships between Brazilian and foreign workers in an automobile multinational company located in the outskirt area of Curitiba. The company chosen to be the setting of the research was Volkswagen/Audi located in São José dos Pinhais. The objective of this investigation was to identify difficulties employees faced in the intercultural relationships and the strategies they used to overcome the problems. Semi-structured interviews were used to collect data since this study was designed in a qualitative paradigm. Fifteen Brazilian workers and ten expatriates of the production sector and administrative department were interviewed. The concepts behind this study are the cultural, cultural diversity, intercultural relationships and organizational culture concepts. In order to better understand the representations of the two main groups interviewed - Brazilians and Germans - brief features of the culture and organizational culture of Brazil and Germany were raised. In the results of the research, Brasilian representations weere shown followed by the "expatriates". Afterwards, these representations were analyzed using the concepts which support this study showing similarities and differences of representations of the two groups interviewed concerning their intercultural relationsships in the company. The representations were grouped in blocks and organized in items, the most revealing characteristics of the opinions mentioned by the interviewees were reunited and which meets the objetive of this study. Therefore, in this investigation some general considerations were made, followed by the presentation of the difficulties identified by the employees in the intercultural relationships, and after that, the strategies used by the group to overcomme the problems. Finally, reciprocal representations of "we ant "they", which were found in the interviews of the two groups, were presented. The discussion of these representations and the attempt to analyze them is a new interpretation done by the researcher. In sum, this study is the interpretation of interpretations.
5000-11-25

This dissertation analyzes the development of the Islamic Society of North America (ISNA), a Muslim-American religious association, from the Iranian Revolution to the inauguration of our nation's first African-American president. This case study of ISNA, the largest Muslim-American organization in North America, examines the organization's institution-building and governance as a way to illustrate Muslim-American civic and religious participation. Using nonprofit research and theory related to issues of diversity, legitimacy, power, and nonprofit governance and management, I challenge misconceptions about ISNA and dispel a number of myths about Muslim Americans and their institutions. In addition, I investigate the experiences of Muslim-Americans as they attempted to translate faith into practice within the framework of the American religious and civic experience. I arrive at three main conclusions. First, because of their incredible diversity, Muslim-Americans are largely cultural pluralists. They draw from each other and our national culture to develop their religious identity and values. Second, a nonprofit association that embraces the values of a liberal democracy by establishing itself as an open organization will include members that may damage the organization's reputation. I argue that ISNA's values should be assessed in light of its programs and actions rather than the views of a small portion of its membership. Reviewing the organization's actions and programs helps us discover a religious association that is centered on American civic and religious values. Third, ISNA's leaders were unable to balance their desire for an open, consensus-based organization with a strong nonprofit management power structure. Effective nonprofit associations need their boards, volunteers and staff to have well-defined roles and authority. ISNA's leaders failed to adopt such a management and governance structure because of their suspicion of an empowered chief executive officer.

Do gender stereotype threat and racioethnic stereotype threat combine to adversely impact American women of African descents’ likelihood to approach financial rewards in a job-negotiation context? This experimental study used a 2 (gender stereotype threat: high, low) x 2 (racioethnic stereotype threat: high, low) between-subject’s factorial design in order to investigate this question. Measures of salary expectations and affect were collected using previously validated scales. Key findings include a significant interaction between sense of power and racioethnic stereotype threat on anticipated backlash, and a main effect of sense of power on approach-avoidance, positive affect, and negative affect. Post hoc analyses show that implicit power moderates the effects of racioethnic stereotype threat on negotiation behavior, that is, having a situational sense of power mitigates the impact of being under fear of confirming a negative stereotype about a group in which you hold membership in. Implications for theory and practice are discussed along with future research directions in organizational behavior and social psychology.

Li Yan.
Thesis (M.Phil.)--Chinese University of Hong Kong, 2005.
Includes bibliographical references (leaves 105-122).
Abstracts and questionnaires in English and Chinese.
Chapter Chapter 1: --- Introduction --- p.11
Chapter Chapter 2: --- Literature Review and Research Framework --- p.16
Chapter 2.1. --- How emotional stability is measured --- p.16
Chapter 2.2. --- Scientific Reference to Analysis ES --- p.18
Chapter 2.2.1. --- The Paradigm of Self-organization --- p.19
Chapter 2.2.2. --- Emotional Stability is the Emotion Pattern at the Highest-level System --- p.22
Chapter 2.2.3. --- How Can We Describe the Properties of the Highest-level Pattern using the Self-organization Paradigm? --- p.24
Chapter 2.3. --- New Wine in Old Bottles: the Construct of ES --- p.25
Chapter 2.3.1. --- Order Parameters Constraining the Pattern of Emotional Stability --- p.25
Chapter 2.3.2. --- Author Centered Items of ES --- p.30
Chapter 2.4 --- "The Convergence and Discriminant among ES, EI and Neuroticism" --- p.31
Chapter 2.4.1 --- Discriminant and Convergence between ES and Neuroticism --- p.31
Chapter 2.4.2 --- Discriminant and Convergence between ES and EI --- p.34
Chapter 2.5. --- Criterion of ES --- p.35
Chapter 2.6 --- The Moderating Effects of ES on the Relationships between Proximal Organizational Conflicts and Individual Outcomes --- p.40
Chapter 2.6.1 --- The Moderating Effects of ES on the Relationship between Contingent Organizational Variables and Group Conflict --- p.43
Chapter 2.6.2 --- The Moderating Effects of ES on the Relationship between Dispositional Organizational Variables and Group Conflicts --- p.50
Chapter Chapter 3: --- Study 1-Pilot Study --- p.53
Sampling and Procedure --- p.53
Measurement --- p.54
Results --- p.54
Chapter Chapter 4: --- Study 2 --- p.57
Methods --- p.58
Results --- p.64
Chapter 1. --- Construct Validity --- p.64
Chapter 2. --- Convergent and Discriminant Validity --- p.66
Chapter 3. --- MTMM --- p.68
Chapter 4. --- Criterion Validity of ES --- p.74
Chapter 5. --- Incremental Validity --- p.77
Chapter 6. --- The Moderating Effects of ES on the Relationships between Group Conflicts and Outcome Variables --- p.84
Chapter Chapter 5: --- Discussion --- p.92
Chapter 1. --- Summary on the Results --- p.92
Chapter 2. --- The Implications of ES on Organizational Management --- p.95
Chapter 3. --- Strengths and Weaknesses of the Research --- p.97
Chapter 4. --- Bifurcation Model of Emotion Category and Dynamic Changes --- p.98
Chapter 5. --- Further Extensive Research Issues --- p.101
ACKNOWLEDGEMENT --- p.103
REFERENCES --- p.105
APPENDIX --- p.123

In this dissertation, I theoretically and empirically examine the psychological experience of middle-power, which occurs when someone frequently alternates between adopting behavioral strategies targeting higher-power and lower-power interaction partners. In Chapter 1, I update and extend the approach/inhibition theory of power (Keltner, Gruenfeld, & Anderson, 2003) by developing a novel theoretical framework related to the psychological experience of middle-power. This new theoretical perspective draws from and integrates insights from role-based identity (Ashforth & Johnson, 2001; Stryker, 1980) and role transition theories (Ashforth, Kreiner, & Fugate, 2000). In Chapter 2, I conduct a systematic review of the social hierarchy literature over the past 10 years and demonstrate that scholars have considered the middle of the distribution with respect to stratifying variables in only 5.4% of past empirical investigations. This conscious absence of the middle forces us to reconsider existing findings in the social hierarchy literature. In Chapters 3 and 4, I examine the relationship between power and unethical behavior and present evidence of a curvilinear relationship: middle-power individuals consistently behave more ethically than both their higher and lower-power counterparts. Taken together, these insights highlight the importance of considering the antecedents and consequences of middle-power states.

The proposed study explores the experiences of nonnative speakers when they interact with native speakers in conflict situations. The aim of the study is to test if nonnative speakers experience stereotype threat when interacting with native speakers in conflict situations and, if so, to examine how stereotype threat affects their regulatory focus, conflict behaviors, and outcomes. A serial mediation model with three mediators (stereotype threat, regulatory focus, conflict behaviors) will be tested. This study contributes to the field of organizational psychology and conflict studies by 1) extending stereotype threat literature and examining nonnative speakers as a social identity group that experiences stereotype threat, 2) exploring the effects of stereotype threat in a conflict context, and 3) extending workforce diversity literature and examining language diversity in relation to conflict-related behaviors and outcomes in organizational settings. The findings from the proposed study offer insights into understanding the effects of language diversity on conflict dynamics within the increasingly globalized, multi-cultural world of organizations.

The aim of this study was to develop a scale to measure group functioning in work groups. The scale was developed based on the Integrative Model of Group Development. There were 76 individuals who participated in the study. There were 15 groups that participated in this study. The sample was drawn from an organisation in Johannesburg. The research design was non-experimental and cross-sectional in nature. The data collected were analysed using factor analysis, Cronbach’s Alpha coefficient and discriminant analysis. The results showed that the overall scale had two subscales which showed strong reliabilities. The implications of the findings are that further research is needed to match stages of group development with the behaviour of individuals in organisations. The findings indicate that more research on group functioning in the South African work context is required.

Lam Pui Shan, Denise.
Thesis (M.Phil.)--Chinese University of Hong Kong, 2001.
Includes bibliographical references (leaves 168-177).
Abstracts in English and Chinese.
Abstract --- p.iii
Acknowledgements --- p.vii
Chapter 1. --- Introduction --- p.1
Chapter 1.1. --- Individual Level --- p.5
Chapter 1.2. --- Organizational Level --- p.5
Chapter 1.3. --- Contextual Level --- p.6
Chapter 2. --- Literature Review --- p.9
Chapter 2.1. --- Coercive Isomorphism --- p.12
Chapter 2.2. --- Mimetic Isomorphism --- p.14
Chapter 2.3. --- Normative Isomorphism --- p.15
Chapter 3. --- Methodology --- p.26
Chapter 3.1. --- Methods of Data Collection --- p.27
Chapter 3.2. --- Methods Related to Different Levels of Analysis --- p.34
Chapter 4. --- Textual Analysis 一 Overall Review --- p.40
Chapter 4.1. --- "“Sex Education""" --- p.40
Chapter 4.2. --- """Hyper World""" --- p.66
Chapter 4.3. --- “Mother's Drawer is at the Bottommost，， --- p.68
Chapter 5. --- Individual Level --- p.70
Chapter 5.1. --- Personal Backgrounds --- p.70
Chapter 5.2. --- Degree of Freedom Experienced --- p.73
Chapter 5.3. --- Mechanisms of Isomorphic Forces within the Individual Level --- p.83
Chapter 5.4. --- Control and Autonomy Sourced from the Individual Level --- p.86
Chapter 6. --- Organizational Level --- p.88
Chapter 6.1. --- Organizational Structure --- p.88
Chapter 6.2. --- Organizational Missions and Goals --- p.91
Chapter 6.3. --- Code of Rules of RTHK --- p.92
Chapter 6.4. --- Organizational Culture --- p.95
Chapter 6.5. --- Mechanisms of Isomorphic Forces within the Organizational Level --- p.105
Chapter 6.6. --- "Comparisons with “Hyper World"" and “Mother's Drawer is at the Bottommost""" --- p.109
Chapter 6.7. --- Control and Autonomy Sourced from the Organizational Level --- p.123
Chapter 7. --- Contextual Level --- p.126
Chapter 7.1. --- Governmental Regulations --- p.126
Chapter 7.2. --- Suppliers of Information and Advices --- p.129
Chapter 7.3. --- Power Relations between RTHK and Different Resources Suppliers --- p.131
Chapter 7.4. --- Social Expectations on Sex Education --- p.137
Chapter 7.5. --- Role Expectations from the Public Perceived by Staff --- p.140
Chapter 7.6. --- Mechanisms of Isomorphic Forces within the Contextual Level --- p.143
Chapter 7.7. --- Control and Autonomy Sourced from the Contextual Level --- p.149
Chapter 8. --- Conclusion --- p.153
Chapter 8.1. --- Control on the Production of “Sex Education ´ح --- p.153
Chapter 8.2. --- Autonomy in the Production of “Sex Education ´ح --- p.157
Chapter 8.3. --- Balance between Control and Autonomy --- p.165
Bibliography --- p.168

The purpose of this dissertation is to develop the Response Inventory to Stereotype-threatening Environments Questionnaire (RISE-Q), a multidimensional measure of the intentional cognitive and behavioral strategies women in science, technology, engineering, and mathematics (STEM) occupations engage to contend with systemic stereotype threat. Hundreds of studies demonstrate negative effects of stereotype threat relevant to women’s workplace experiences (for a review see Walton, Murphy, & Ryan, 2015). However, most focus on acute processes and effects, those that are immediate and temporary in response to a single cue. Less is known about how individuals respond to the experience of chronic stereotype threat (Block, Koch, Liberman, Merriweather, & Roberson, 2011). This has implications for organizations because it is unlikely stereotype threat is only experienced as an acute state in the workplace (Kalokerinos, von Hippel, & Zacher, 2014), and it is the accumulation of stereotype threat-activating cues that may lead to permanent outcomes (Steele, Spencer, & Aronson, 2002). In order to address this gap and contribute to research on women’s career experiences in STEM (Makarem & Wang, 2019), this dissertation develops the RISE-Q, an inventory of three separate, but related, response pattern scales based on three response patterns previously identified by Block, Cruz, Bairley, Harel-Marian, & Roberson (2019): (1) Fending Off the Threat, (2) Confronting the Threat, and (3) Sustaining Self in the Presence of Threat. Seventy-two items across three response pattern scales were developed and tested in a sample of 726 women who currently work in STEM occupations. Results from Exploratory Factor Analyses (EFAs) of data collected from a Qualtrics Panel sample (n = 378) demonstrated each response pattern scale consisted of four factors reflecting four specific strategies. A series of Confirmatory Factor Analyses (CFAs) using data collected from online “women in STEM” networks (n = 348) provided evidence for moderate model fit for the Fending Off response pattern scale, and good model fit for the Confronting Threat and Sustaining Self scales. Assessments of internal consistency reliabilities for all three response pattern scales and associated subscales demonstrated strong internal consistency. Further analyses provided strong evidence of convergent validity and criterion-related validity for all three scales. Initial results for the RISE-Q are promising. Implications and directions for future research are discussed.

Intersectional analyses have made clear that Black women as a group fare far worse in employment outcomes than their race and gender counterparts. However, there is little research that examines differences among Black women. The purpose of this dissertation is to examine how Black women are perceived intra-intersectionally, or within the intersection of race and gender. Black women are not monolithic and it is important to illuminate how they are perceived differently from one another. This dissertation explores the effects of differences in skin tone and hair texture among Black women seeking a management position. It was hypothesized that Black women with lighter skin and/or straight hair would be characterized more positively than Black women with darker skin and/or kinky hair; this hypothesis was not supported. However, for negative characteristics, the hypothesis that Black women with darker skin would be characterized more negatively than Black women with lighter skin was confirmed. Further, it was found that hair texture significantly interacts with skin tone such that darker-skinned Black women with kinky hair were characterized more negatively than light-skinned women with kinky hair. There were no significant differences found between the skin tone and hair texture of Black women on salary offers, but there was a marginally significant skin tone effect for perceptions of success in that lighter-skinned Black women are perceived to be more successful than darker-skinned Black women. This study sheds light on the need to look at the intersection of both skin tone and hair texture in order to fully understand how negative stereotypes apply to Black women.

This study explores the creation of the control system in a hi-tech corporation that seeks to be modern and efficient, to see how managers create a new managerial system by combining Western theories with the Chinese context. All social action is constituted by a multiplicity of discourses and meanings. Understanding this action requires knowledge of the ways in which people in specific circumstances connect these discourses and negotiate their complex meanings. Here the concept of organizational culture is seen as a process rather than a stable structure or system. This case study views corporate management as a complex and uneven historical process that entails heterogeneous cultural practices shaped by diverse meanings, sentiments, and representations. In the study I find the managerial practice is presented and constructed through the manipulation, interpretation, and discourse of socio-cultural meanings. Thus it concludes that the managerial practice in the hi-tech company actually involves the integration of a constructed cultural tradition with an idealized managerial modernity.
This study explores the socio-cultural meanings behind the managerial behavior of the hi-tech corporation and how it is presented and practiced in people's daily-life. As a kind of social phenomenon, managerial control and management's attempt to seek the commitment of employees towards the organizations is universal, but in daily practice, it takes on different forms and content due to the different cultural context. This study can help better understand how China's socio-cultural traditions influence the managerial practice and the cultural discourse in contemporary Chinese corporations.
This thesis is an ethnographic study of the organizational behavior and managerial culture in China's Silicon Valley, Zhongguancun Hi-Tech Park, located in northwestern Beijing. It focuses on one corporation to explore how a scientific, effective and standardized managerial system is being created, interpreted and practiced. The study is based upon nearly one year of fieldwork in two corporations that manufacture mobile communication equipment.
田宏亮.
Adviser: Joseph Rosco.
Source: Dissertation Abstracts International, Volume: 70-09, Section: A, page: .
Thesis (doctoral)--Chinese University of Hong Kong, 2004.
Includes bibliographical references (p. 219-231).
Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web.
Electronic reproduction. [Ann Arbor, MI] : ProQuest Information and Learning, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web.
Abstracts in Chinese and English.
School code: 1307.
Tian Hongliang.

Indiana University-Purdue University Indianapolis (IUPUI)
Linking the new institutionalism to entrepreneurial orientation (EO), my dissertation investigates institutional forces and entrepreneurial forces—two contradicting types of forces—as main effects and moderating effects upon practices and performance of organizations embedded in the institutional duality. The case chosen observes unique hybrid funders that this study collectively calls social investment funders (SIF), which integrate philanthropy and venture capital investment to create and implement a venture philanthropy model for a pursuit of their mission. A theoretical framework is developed to propose regulative and normative pressures from two dominant institutions governing SIFs. Original data collected from 146 organizations are scrutinized by moderated multiple regressions for two empirical studies: Study 1 for effects on SIFs’ venture philanthropy practices, and Study 2 for effects on SIFs’ social and financial performance. Multiple imputations, diagnostic analyses, and several post hoc analyses are also conducted for robustness of data and results from multiple regression analyses. Results from these analyses find that EO and venture capital institutional forces both enhance SIFs’ venture philanthropy practices. A hypothesis postulated for a negative relationship between the nonprofit status and venture philanthropy practices is also supported. Results from moderated regression analyses, along with a subgroup and EO subdimension analyses, confirm a moderating effect between EO and the nonprofit status, i.e., a regulative institutional pressure. A positive relationship is found in EO- financial performance, but not in EO-social performance. While support is lent to hypotheses posited for a social/financial performance relationship with donors’/investors’ demand for social outcomes, and with the management team’s training in business, the overall results remain mixed for Study 2. Nonetheless, this dissertation appears to be the first study to theorize and test EO as a micro-level condition enabling organizations to strategically shape and resist institutional pressures, and it reinforces that organizations’ behavior is not merely a product of their passive conformity to environmental forces, but of the agency, also. As such, this study aims to contribute to scholarly efforts by the “agency camp” of the new institutionalism and EO, answering a call from the leading scholars of both EO (Miller) and the new institutionalism (Oliver).

Indiana University-Purdue University Indianapolis (IUPUI)
The present study sought to examine the impact of technology in permeating the boundaries between individuals’ work and family domains, testing and extending the current theoretical model of boundary management. The first goal, to explore predictors of the boundary management styles (BMS) people use with respect to communication technology (CT), was accomplished by demonstrating that three factors predicted BMS for CT use: preferences for integration, identity centrality, and work/family norms. The second goal, to examine outcomes that could result from varying CT use boundary management styles, was also supported in that BMS for CT use was a predictor of work-family conflict and enrichment. However, one key component of the model was not supported in that perceived control over BMS did not moderate the relationship between BMS and outcomes. Theoretical and practical implications of these findings are discussed, as well as suggestions for future research on boundary theory and CT use. By exploring tangible boundary management behaviors, the present study offers interesting implications that could ultimately assist organizations in developing policies regarding CT use both at home and at work.

Indiana University-Purdue University Indianapolis (IUPUI)
Previous research has found that the clarity of information provided to raters about women managers’ performance affects ratings of their competence, likeability, and overall evaluation. The current study sought to contribute to this literature by examining whether individual differences of raters can explain the reason for differential performance evaluations of male and female managers, despite them both performing equally. For this purpose, the current research extended the findings of Heilman and colleagues by replicating their methodology while introducing a moderator variable, the rater’s Implicit Person Theory (IPT). The IPT differentiates people into either entity theorists (that is, those who believe that behavior is trait-based and therefore fixed and stable) and incremental theorists (those who believe that behavior is situationally mediated and hence, changeable). Specifically, it was proposed that the effects found in the previous study would be stronger when the rater possessed an entity theory as opposed to an incremental theory. In doing so, this research attempted to provide an understanding of why male and female managers might be given different ratings, all other things being equal. Analyses revealed results that were consistent with, as well as some that were quite inconsistent with, previous findings. Rater IPT was found to have a significant effect on ratings provided by male participants but not those of female participants. Other findings and implications are discussed and limitations and future research directions are stated.

In 1995 a participatory research project was undertaken in the Gauteng Welfare Deparbnent by two outside researchers. The subject for the research was the management of change in the Gauteng Welfare Department. During the research, the researcher observed how the discouraged, apathetic and negative group became animated and empowered. On the basis of this observation, the researcher undertook to do a case study which reflects on the interactional process and cohesion which transpired within the participatory research process.
Social Science
M.A. Social Science (Mental Health)

The world has been facing unprecedented waves of financial crisis due to a number of challenging ethical issues and cultures within organisations, and ethical leadership and decision making amongst other things. Research has been undertaken to study the relationship between ethics and leadership. However, the assessment of interrelationships between specific ethical context dependent and independent variables are yet to be undertaken within a multi-cultural multi-industry context. Independent variables are conceptualised as organisational culture, ethical organisational climate; mediating variables are conceptualised as ethical leadership and decision making, and internal and external workplace pressures. Dependent variables are conceptualised as organisational citizenship behaviour, employee ethical behaviour and conduct, and perceived employee performance. This study examines these dynamics within a conceptual research model using a macro-meso-micro framework and establishes the interrelationships as well as mediating effects on organisational citizenship behaviour, employee ethical behaviour and conduct, and perceived employee performance. Out of an initial sample of 526, a total of 523 participants of varying backgrounds working in ‘large’ organisations across diverse industries in Mauritius (with a population of 2,534 ‘large’ establishments) were subject to empirical study. A quantitative study was performed which employed correlation, multiple regression, exploratory and confirmatory factor analysis, path analysis and model fit assessments. The outcomes of the study show that organisational culture and ethical organisational climate (as macro independent variables) jointly influence the dependent variables both directly and indirectly to varying degrees. It was also found that ethical leadership and decision making, and internal and external workplace pressures (as meso variables) have statistically significant mediating effects on the dependent variables of organisation citizenship behaviour and perceived employee performance. The model proved to have a good fit and can be adopted as a guiding model for the business and research communities. The study also helps to better understand the prevailing state of ethical climate, practices, and workplace pressures affecting employees’ ethical stance as well as the key ethics related actions that are critical for implementation as evidenced empirically in Mauritius.
Graduate School of Business Leadership
D.B.L.

Text in English, abstracts in English, Afrikaans and Zulu
This research endeavoured to construct a psychological framework for enhancing relational attitudes and behaviour in a South African employment relations context by investigating the relationship dynamics between individuals’ work-related perceptions (perceived organisational support and justice) and work experiences (psychological contract violation) and their relational attitudes (organisational and union commitment) and behaviour (organisational citizenship behaviour and counterproductive work behaviour) in the workplace, as moderated by their personal dispositions (individualism/collectivism) and mediated by organisational cynicism and trust. The associations between individuals’ personal (gender, age, population group and education level) and work-related (employment status, tenure, job level and union membership) characteristics and these dispositional and relational variables were also explored. A quantitative cross-sectional survey was conducted on a purposive sample of employed students registered at a higher education institution (n = 740). Canonical correlation analysis revealed that individuals’ work-related perceptions and work experiences as well as their sense of organisational cynicism and trust were strong predictors of their attitudinal commitment towards their organisations and their organisationally directed organisational citizenship behaviour. Structural equation modelling indicated a good fit between employees’ perceptions of the quality of their social exchange relationship with their employing organisations and their trust in and cynicism towards these organisations as antecedents of relational attitudes and behaviour. Mediation analysis indicated that individuals’ work-related perceptions and work experiences influence their attitudinal commitment to their employing organisations through their sense of organisational cynicism and trust. Moderation analysis revealed that the influence of individuals’ cynicism towards their employing organisations on their attitudinal commitment is conditional upon their level of horizontal collectivism. Multiple regression analysis showed that individuals’ gender, population group, level of education and job level explain their attitudinal and behavioural reactions to work-related perceptions and work experiences. Tests for significant mean differences revealed significant differences in terms of the biographical variables. At a theoretical level, the study extended the understanding of relational attitudes and behaviour and the antecedents thereof in the workplace. At an empirical level, the study delivered an empirically tested psychological framework for enhancing relational attitudes and behaviour. At a practical level, individual and organisational interventions in terms of the psychological framework were recommended.
Met hierdie studie is gepoog om ʼn sielkundige raamwerk daar te stel wat aangewend kan word om werknemerhoudings en -gedrag in ‘n Suid-Afrikaanse arbeidsverhoudinge konteks te verbeter. Met die oog hierop is ondersoek ingestel na die verhoudingsdinamiek tussen individue se werkverwante persepsies (waargenome organisasiesteun en -geregtigheid); werksbelewenisse (skending van die sielkundige kontrak); hulle houdings (organisasie- en vakbondverbondenheid); en gedrag (organisasieburgerskapgedrag en teenproduktiewe werksgedrag) by die werkplek wat deur hulle pesoonlike ingesteldheid (individualisme/ kollektivisme) beïnvloed word en deur organisasiesinisme en -vertroue bemiddel word. Die verband tussen individue se persoonlike eienskappe (hulle geslag, ouderdom, bevolkingsgroep en opleidingsvlak), werkverwante eienskappe (hulle arbeidstatus, dienstyd, posvlak en vakbondlidmaatskap) en hierdie gesindheids- en verhoudingsveranderlikes is eweneens verken. 'n Kwantitatiewe deursneeopname is gedoen met 'n doelgerigte steekproef onder werkende studente wat by 'n hoëronderwysinstelling ingeskryf is (n = 740). 'n Kanonieke korrelasieanalise het getoon dat individue se werkverwante persepsies en belewenisse sowel as hul organisasiesinisme en -vertroue 'n goeie aanduiding was van hulle houdingsverbondenheid tot hulle organisasies en van hulle burgerskapgedrag jeens hulle organisasies. Strukturele vergelykingsmodellering het groot ooreenkomste tussen werknemers se persepsies van hoe goed hulle sosiale uitruilverhouding met hul werkgewerorganisasies is asook hul vertroue in en sinisme teenoor hierdie organisasies as antesedente van hulle houdings teenoor en gedrag in hulle organisasies aan die lig gebring. Volgens 'n bemiddelingsanalise bepaal werknemers se werkverwante persepsies en werkbelewenisse hulle verbondenheid tot hulle werkgewerorganisasie op grond van hulle organisasiesinisme en -vertroue. 'n Modereringsanalise het getoon dat die invloed wat individue se sinisme teenoor hulle werkgewerorganisasies op hulle verbondenheid het, afhanklik is van hulle vlak van horisontale kollektivisme. Voorts blyk dit uit 'n meervoudige regressieanalise dat individue se geslag, bevolkingsgroep, opleiding en posvlak hulle houding- en gedragsreaksie op werkverwante persepsies en belewenisse verduidelik. Afgesien hiervan het opvallende verskille ten opsigte van die biografiese veranderlikes danksy toetse vir beduidende gemiddeldeverskille aan die lig gekom. Op teoretiese vlak het hierdie studie die kennis van werksverwante houdings en gedrag en die antesedente daarvan in die werkplek verbeter. Op empiriese vlak het hierdie studie 'n empiries getoetste sielkundige raamwerk vir die bevordering van positiewe werksverwante houdings en -gedrag tot gevolg gehad. Op praktiese vlak is individuele en organisasie-intervensies ten opsigte van die sielkundige raamwerk aanbeveel.
Lolu cwaningo luzama ukwakha uhlaka lwezengqondo lokukhulisa indlela enhle yokucabanga nokuziphatha kumqondosizinda wezindlela zokusebenza eNingizimu Afrika ngokucubungula izinguquko ebudlelwaneni phakathi kwemibono emayelana nemisebenzi yomuntu ngamunye (ukusekela nobulungiswa kwenhlangano okucatshangelwayo) nababhekana nakho emsebenzini (ukungahlonishwa kwesivumelwano sezengqondo) nendlela yabo yokucabanga (ukuzibophezela kwenhlangano nokubumbana) nendlela yokuziphatha (indlela yokuziphatha ngokobuzwe benhlangano nendlela yokuziphatha engavumelani nokwenziwa ngemfanelo komsebenzi) emsebenzini njengoba kujivazwa yindlela bona ngokwabo abaziphethe ngayo (ngokuzimela/ngokusebenzisana) futhi kugqugquzelwa ukungabaza nokungabinethemba enhlanganweni. Ubudlelwane phakathi kobunjalo bomuntu ngomuntu (ubulili, iminyaka yobudala, nokuthi ungowaliphi iqembu labantu kanye nezinga lemfundo) nokumayelana nomsebenzi (isimo sokusebenza, umsebenzi owenzayo, izinga lomsebenzi nobulungu benhlangano) izimpawu nalokhu okuguquguqukayo okuwubunjalo bomuntu nakho kwatholakala. Inhlolovo engamanani eyizigaba ezehlukene yenziwa kwisampula eyayikhethwe ngamabomu yabafundi ababhalisiwe esikhungweni semfundo ephakeme (n = 740). Ukuhlaziwa kokuhlobana okungenakuphikiswa kwaveza ukuthi izindlela zabantu ngabanye zokucabanga mayelana nomsebenzi nababhekana nakho emsebenzini kanjalo nombono wabo mayelana nokungabaza nokwethemba inhlangano kwakuyizona zinkomba ezazinamandla zokuzibophezela kwabo ngokwendlela yokucabanga ezinhlanganweni zabo kanye nendlela yabo yokuziphatha ngokwenhlangano okubhekiswe ebuzweni benhlangano. Indlela yokuqhathanisa ngokokwakheka yaveza ukuxhumana okuhle phakathi kombono wabasebenzi wezinga eliphezulu lobudlelwane babo bokuxoxisana nezinhlangano ezibaqashile kanye nokuthemba nokungabaza kwabo okwakuqondiswe kulezi zinhlangano njengesisekelo sendlela yokucabanga neyokuziphatha kwabo. Ukuhlaziywa kokuxoxisana kuveza ukuthi imibono yabantu emayelana nomsebenzi kanye nababhekana nakho emsebenzini kunomthelela ekuzibophezeleni kwabo ngokwendlela yokucabanga ezinhlanganweni ezibaqashile ngokomqondo wabo wokungabaza nokwethemba inhlangano. Ukuhlaziya okulawulekayo kwaveza ukuthi umthelela wokungabaza komumntu ngamunye mayelana nezinhlangano ezibaqashile ekuzibophezeleni kwabo ngokwendlela yokucabanga kuncike ezingeni labo lokusebenzisana ngokulinganayo. Ukuhlaziywa kokwehla ngamandla kwakhombisa ukuthi lokhu okulandelayo komuntu ngomuntu, ubulili, iqembu labantu akulona, izinga lemfundo nezinga lomsebenzi kuchaza indlela ababhekana ngayo ngokwendlela yokucabanga nokuziphatha okumayelana nomsebenzi nalokho ababhekana nakho emsebenzini. Ukuhlolwa kokusemqoka kuchaza umehluko owembula umehluko osemqoka ngokuguquguquka kwemininingwane ngomuntu. Ezingeni lethiyori, lolu cwaningo luveze ngokuthe xaxa ukuqonda indlela yokucabanga neyokuziphatha kwabantu, nezisekelo ezikhona endaweni yokusebenza. Ezingeni lokungase kubonakale kwenzeka, lesi sifundo silethe uhlaka lwezengqondo oluhlolwe njengolungase lwenzeke ukukhulisa indlela yokucabanga neyokuziphatha kwabantu. Ezingeni lokungase kwenzeke, kwancomeka ukuthi kube nokungenelela komuntu ngamunye nokwenhlangano ngokohlaka lwezengqondo.
Psychology
Ph. D. (Psychology (Industrial and Organisational Psychology))