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1
Shologu, Anita. "Employee perceptions of organisational culture constructs in selected non-governmental organisations (NGOs) in Cape Town, Western Cape Province." Thesis, Cape Peninsula University of Technology, 2019. http://hdl.handle.net/20.500.11838/2876.
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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2019.Non-governmental organisations (NGOs) are perceived to be poorly performing partly due to their culture; the constructs of NGOs’ culture usually affect employees’ commitment and performance negatively, leading employees to leave the organisation. This discourages and demoralises employees’ mind sets to perform as expected which affects NGOs’ productivity, goals and competitiveness in a negative way. The study investigated employee perceptions in organisational culture constructs to selected NGOs in Cape Town in order to generate valuable information in understanding the role of organisational culture in the achievement of organisational objectives in NGOs. Mixed methods approach was used in this study as it allowed collecting of qualitative and quantitative data simultaneously and assessing different facets of complex outcomes in a richer way than one method alone. The study found that culture is set to boost employees’ and organisations’ performance, and that managers and owners in NGOs have knowledge of this. The study revealed that some criteria such as openness and the creativity view of the organisational culture are only considered positive to managers and owners of NGOs. This study found that managers and owners in NGOs believe the implemented organisational culture is very effective, positively affects and boosts employees’ performance. The employees, however, had a different perception; they feel excluded from the development of the organisational culture which in turn affects their commitment and performance in a negative manner. This study found that employees’ commitment towards organisational culture derives from the way it is designed and how it suits employees’ expectations. Aspects such as remuneration, a safe work environment and sustainability, were found to be important for employees’ performance and commitment. Therefore, it is evident that directing or developing NGOs’ organisational culture that focus on employees’ expectation such as remuneration and sustainable employees’ innovation and practice will receive more support from employees. Furthermore, the criteria are keen to improve the way employees perform and commit to the organisation. It was recommended that NGOs involve employees in the design or development of its organisational culture in order to have more information on employees regarding what to expect from them. Another major implication is that the issue of employee benefit or remuneration have to be addressed in order to maintain employees’ performance.
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Bühler, Konrad G. "State succession and membership in international organizations : legal theories versus political pragmatism /." The Hague [u.a.] : Kluwer Law Internat, 2001. http://www.gbv.de/dms/sub-hamburg/324571674.pdf.
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Yachkaschi, Schirin. "Towards the development of an approriate organisational development approach for optimising the capacity building of community-based organisations (CBOs) : a case study of 3 CBOs in the Western Cape /." Link to the online version, 2008. http://hdl.handle.net/10019.1/1419.
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Kondi, Kondi Jordan. "The utilisation of change management in non-profit organisations: a business necessity." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1758.
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RESEARCH THESIS
Submitted in fulfilment
of the requirements for the degree
DOCTOR TECHNOLOGIAE:
Human Resource Management
In the faculty of
Business
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
2013A sizeable number of individuals and organisations are not keen to invest or donate significant amounts of cash in non-profit organisations (NPOs) since the results of their donations or investment cannot always be shown or substantiated. Thus, changing from a traditional non-governmental organisation (NGO) to a social enterprise seems to be the only ‘bail-out’ for NPOs should they wish to sustain and maintain their activities. This study investigated the possibility of utilising change management as a tool for NGOs wishing to transition from traditional to social enterprises. The objective was to assess how change management models initially developed for profit/business organisations, could effectively be applied in NPOs. In order to assess the suitability of these models, the study used two types of research methods. The first was theoretical and took the form of a literature review. The second was empirical and was held in the field (experimental). In addition to the consultation of secondary data and the field experiment, the study used other research tools which were: interviews, focus group discussion, direct observation and survey questionnaires. The study found that change management principles developed for profit organisations are also suitable for NPOs, however, certain adaptations are needed to ensure successful implementation of change initiatives in this sector.
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Mphule, Tlakale Suzan. "The role of donors in promoting professionalism in non-profit organisations." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/11298.
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The debate of Non-Profit Organisations (NPO) transformation has by far occupied the welfare sector with the urge to evolve and employ business-like attributes in their operations. Professionalism is pointed out as an attribute NPO should move towards to improve their services and be accountable to donors (Reinhardt, 2009). This report investigated the role of National Lotteries Board (NLB) as a donor in promoting professionalism in NPOs. Case-studies were conducted on two selected NPOs who received grants from the NLB through the National Lotteries Distribution Trust Fund. Data was collected using interviews, documentation and observation. The analysis of the data showed that donors use funding and reporting requirements to drive professionalism within the NPO sector. The recommendations in the report are for both NPOs and donors indicating the need for collaboration between the two parties in ensuring that professionalism benefits them collectively.
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Hossain, Farhad. "Administration of development initiative by non-governmental organisations : a study of their sustainability in Bangladesh and Nepal /." Tampere : University of Tampere, 2001. http://www.loc.gov/catdir/toc/fy042/2003362334.html.
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Hornby, Diana Scot. "Learning organisations: an exploration of the extent to which early childhood development non-government organisations (NGOS) in the Eastern Cape Province are learning organisations." Thesis, University of Fort Hare, 2008. http://hdl.handle.net/10353/242.
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The first decade of democracy marks a massive transition in the life of South African children. The South African Constitution is perhaps the most assertive affirmation of the rights of children any where in the world. The new Government has highlighted the plight of young children by publishing the first white paper for children under the age of 6 years: Education White Paper (5) on Early Childhood Development (RSA, 2001) as well as other policies to guide an integrated developmental approach to early childhood services. Despite progress, according to Porteus (in Chisholm 2004), the gains have not been strong enough to work against the momentum of inequity facing the nation’s young. Non Government Organisations have played a key role over the past thirty years to establish services that address the developmental needs of disadvantaged young children under the age of 6 years. Their challenge now, is to respond to the changes in a transforming state and provide services that are relevant and appropriate. There has been a ‘realignment’ occurring in the ECD sector where activities have shifted beyond the formal classroom possibilities to pro-child social development. This adjustment is making huge demands on the ECD sector as they grapple with the paradigm shift. The Learning Organisation is a strategy that allows organisations to re-invent themselves and remain relevant. The focus of this study examines five ECD NGO’s in the Eastern Cape Province, to assess the extent to which they meet the characteristics that make a learning organisation, in the current democratic context of South Africa. The research was qualitative in nature and utilizing the case study method and through semi-structured interview schedules and document analysis, the researcher was able to gain insight into the Organisations. The Directors in five organisations formed the core of the research sample. The research findings suggest that although the Directors are grappling with the paradigm shift to an integrated, pro-child social development approach, the human resources within organisations are not being fully mobilised, enhanced and tapped. Practicing a Learning Organisation strategy would assist the ECD NGO’s to re-invent themselves, but the research findings suggest that these characteristics remain under-utilized.
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Nfuka, Edephonce Ngemera. "IT governance in Tanzanian public sector organisations." Doctoral thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-70412.
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In many public sector organisations, the use of Information Technology (IT) has become important for sustaining and extending public service delivery. This has caused there to be a critical dependency on IT, which calls for a specific focus on effective IT governance. Accordingly, the success factors for effective IT governance must be determined and adhered to if an organisation wishes to increase the contribution of IT towards achieving its objectives. Much research has been carried out on IT governance effectiveness and the necessary success factors, but not with a focus on organisations from a developing country such as Tanzania. The context in these organisations is characterised by IT resources, knowledge and culture constraints as well as by an increasing level of IT investment and applications. In this research, we analyse how IT governance practices are implemented in Tanzanian public sector organisations (TaPSOs) and benchmark their levels of maturity. Furthermore, we analyse and identify the critical success factors (CSFs) that contribute to effective IT governance in TaPSOs. Subsequently, we analyse the effects of these CSFs on IT governance performance and develop and evaluate a CSFs framework for implementing effective IT governance in TaPSOs. We find weak IT governance practices, especially in terms of processes. This was also pointed out by the lower level of IT governance maturity in TaPSOs in contrast to public sector organisations in developed countries. Furthermore, we find that the identified CSFs have a significant effect on IT governance performance in TaPSOs. In addition, the designed CSFs framework is found to be important for providing guidelines to be used by IT and business management personnel for implementing effective IT governance. This CSFs framework for implementing effective IT governance in TaPSOs consists of the IT governance focus areas, CSFs, activities, roles, IT resources and environment in which it should be implemented. In contrast to existing frameworks from the research literature, the designed CSFs framework offers a holistic view by focusing on the five IT governance focus areas.
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Jacobs, Diederik Cornelius. "The application of informal feedback intervention as a communication management tool in learning organisations." Pretoria : [s.n.], 2005. http://upetd.up.ac.za/thesis/available/etd-10052005-151625.
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Thesis (Ph. D. (Communication management))--University of Pretoria, 2005.Summaries in English and Afrikaans. Includes bibliographical references (leaves 348-368). Available on the Internet via the World Wide Web.
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Rudnick, Torben, Anna Velly, and Victor Corlay. "Crowdsourcing's Impacts on Private Organizations' Strategic Capabilities." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-43749.
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The following Bachelor’s thesis explores the different uses of crowdsourcing by private organisations and analyses them internally, in terms of strategic capabilities. The purpose of this Bachelor’s thesis is to show the reader the different internal strategic issues resulting from the use of crowdsourcing by private organisations. The authors focused namely on crowd creation, crowdfunding and crowd voting through three private organisations using one of these types respectively in their business processes. The qualitative research was conducted through a multiple case study design and through interviews for the primary data collection. The results from the research varied from case to case. Firstly, the Ricola case has shown that crowd creation can especially have impacts on its physical strategic capabilities. Secondly, La Biscuiterie Jeannette’s case has indicated that crowdfunding strongly impacts its financial strategic capabilities. Thirdly, the case of Schneider has enabled to highlight on the one hand the growing importance of crowd voting and on the other hand that crowd voting had no major impacts on its strategic capabilities, yet. Finally, this research intended to give inspiration to other researchers into the field of crowdsourcing and its three subtypes. Therefore, this thesis can be a basis for further researches in this field.
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Beesley, Lisa, and n/a. "Relationships among Knowledge Creation, Diffusion and Utilisation in the CRC Process." Griffith University. School of Marketing and Management, 2003. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040901.125713.
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Tourism has come to be recognised as a major contributor to national economies. In a knowledge-based economy (that emphasises the benefits of industry/government and academic research), a strong research base must underpin management of a tourist destination if it is to realise its full potential. The establishment of collaborative networks between industry, academia, and government in the strategic planning and management of cities and towns is becoming increasingly popular. However, the way in which the processes underlying these settings facilitate or inhibit eventual outcomes is poorly understood. If knowledge is to drive innovation and economic growth optimally, it is important not just to develop an understanding of the processes underlying the creation, diffusion and utilisation of knowledge in cooperative research settings, but also the relationships among them. Accordingly, the aim of this investigation is to examine the relationships among knowledge creation, diffusion and utilisation occurring in the Cooperative Research Centres (CRC) Program, specifically, the Gold Coast Visioning Project, with a view to identifying the most efficient means for formulating and disseminating research designed for industry and/or government application. Knowledge is defined as information that is imbued with meaning or relevance. However, this definition says little of the ways that individuals, groups and organisations acquire knowledge. While cognitive psychologists have produced several theories suggesting the structure and mechanisms of individual cognitive processes underlying the acquisition and use of knowledge, social scientists have sought to describe and explain the process by investigating the influence of social factors. Recent contributions to group learning have examined group composition, group size, familiarity among group members, and communication processes in an attempt to understand the ways in which groups acquire knowledge. Research shows that knowledge utilisation in organisations results from the interdependent influences of organisational processes and the control opportunities and control problems that arise through organisational structure. These frameworks provide accounts of how knowledge is utilised within an organisation, but not of how organisations learn. Recent research suggests that organisations learn through knowledge networks where organisational focus moves from the consideration and protection of boundaries to the management of (and care for) relationships. Therefore, organisations contain static (rules, norms and procedures) and dynamic (social relationships) elements that mutually influence the degree to which organisations learn. A synthesis of the available literature resulted in the development of a series of models that served not only to inform, but also be informed by the analysis of this investigation. A single case study, namely the Gold Coast Visioning Project, was used to examine the ways in which knowledge was created, disseminated and utilised in a CRC setting. This ethnographic investigation considered the process of knowledge creation through to utilisation at individual, group, organisational, and inter-organisational levels, while simultaneously examining the interrelated influences of social, cognitive, affective and communication factors. Throughout the project, data were collected through stakeholder interviews, various documents and participant observation of stakeholder meetings and workshops. Data were analysed using a grounded theory approach and methods of thick description. The results show that researchers and industry stakeholders bring different frames of reference, different expectations, and different knowledge bases to the exercise. This inhibited communication, and gave the appearance of dissension when, in fact, what was being sought was a common frame for understanding and communication. Additionally, the gap between industry and researcher worldviews generated the sense that industry was resisting or failing to understand what the research was seeking to achieve. Consequently, in order to manage the relationship, research plans and findings were communicated to industry in a teacher-to-student fashion, which fostered single-loop learning, and reduced industry stakeholders' sense of ownership in the process and findings. During the project, industry stakeholders frequently sought to have research come pre-packaged with "meaning", but researchers lacked the contextual knowledge necessary to specify the relevance of their research. The results also show that research findings need to be integrated and diffused to industry over time, and specific applications need to be formulated (and reformulated) in response to particular and changing needs of industry. As a result of this investigation, a model of 'best practice' has been developed with detailed recommendations for the design, implementation, and reporting of CRC-sponsored research to optimise its utility for end-users of such research. From a theoretical perspective, the findings of this study challenge the ways that current theories account for the ways in which knowledge is acquired and utilised since the results show that knowledge is constructed both socially and emotionally. Any investigation that seeks to understand how knowledge is acquired and utilised must consider social and affective influences. To ignore the role of emotion and values in the process of knowledge acquisition is to ignore a key component of an individual's reasoning capacity.
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Maubane, Phillipine Modima. "An explorative study of professional accountants' perceptions of interpersonal communication in organisations." Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-05092007-142314.
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Lauvik, Kjell Erik. "Hostage incident management : preparedness and response of international non-governmental organisations." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/d1020088.
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It is broadly accepted that there is a need for better security management and protocols for hostage incident management, there is currently a lack of basic empirical knowledge about the existing security management protocols with reference to existing policies, knowledge and the capability of International Non-Governmental Organisations (INGOs) to handle hostage incidents. Many INGOs have successfully managed high-profile hostage crises, but there is still a considerable level of uncertainty about the way these crises have been solved and the way their success can be seen in relation to other crises. This study aimed to understand how INGOs prepare themselves for hostage incidents, whether policies, procedures are in place, how they manage hostage situations, and also how INGO staff are trained and prepared. The methodology adopted for this study was qualitative and comprised of indepth interviews with sixteen INGOs and ten industry experts and a review of INGO documents, policies and plans. The study sheds light on some of the less talked-about aspects for INGO security management in general, as well as preparedness and responsibility towards their staff. The study suggests that while most organisations have a level of preparedness in place, enhancing each agency’s respective policies may assist the organisation in better management. The study also found that there is a higher use of ransom payment than expected, and that there is an increasing willingness to engage external expertise to assisting in managing a hostage crisis. The study makes several recommendations that may have policy implications, including pre-deployment hostile environment training, reviewing potential cooperation between INGOs and United Nations, and the use of external resources to assist in managing a hostage crisis. It also recommends a revision of existing negotiation models, as the current models are lacking in addressing protracted hostage cases. The establishment of an accurate database of incidents to allow for improved interpretation of trends and scope of hostage cases is also recommended.
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Lombard, Christoffel Nicolaas. "Operationalising the Capability Approach for Non-Government Organisations : Evidence from the SEEDS Consortium." University of the Western Cape, 2015. http://hdl.handle.net/11394/5267.
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Philosophiae Doctor - PhDThe idea that the development of people's capabilities lies at the heart of all community and social development has gained support internationally over the past decades. This reflects a significant shift in community and society development thinking, addressing the broad spectrum of social upliftment, human rights and poverty alleviation needs that gained ground during the different historic economic phases of the past two centuries. Historically development thinking progressed from a centralised, structured and systemic approach as, for example, espoused by Adam Smith and Karl Marx, to Maynard Keynes’s more people-centred approach, and more specifically the Capability Approach advanced by Amartya Sen and Martha Nussbaum. In the world of liberal democratic capitalism, the mainstream view of development holds that civil society is a key role player in both deepening democracy and enhancing forms of development through various programmes and practices. In turn, the professionalised Non-Governmental Organisations sector, as opposed to more localised community-based organisations or social movements, tends to receive most donor funding to deliver high impact interventions. In sum, the development of society’s capabilities relies significantly on NGOs to deliver capability enhancing services to the needy in society. A key consideration in development debates has been how to efficiently operationalise the development of capability enhancing activities based in the context of the Capability Approach, the focus of my study. This study recognises that NGOs are major delivery agents of development work, both in South Africa and internationally. Their operations focus on delivering quality impact on their beneficiary communities, and on raising funds to sustain their operations. The current methods to assess the impact of NGO operations, both by NGOs and their donors, primarily address past performance of the organisation in delivering external programmes as measured against the objectives stated in NGO concept and roll-out proposal documents. These assessments are customised for every NGO, making it impossible to standardise assessments for comparative and rating purposes and focus on external delivery. When problems are uncovered, this approach results in proposing corrective recommendations during or after completion of a funding round. This study argues that a gap exists in techniques to assess NGO internal performance to improve external delivery before and during NGO operations. Furthermore, it will contribute to assessing the merits of NGOs' internal capacity to deliver on the promises made in funding proposals - before and during NGO operations. In practice the assessment of an NGO for funding purposes currently consists of consideration of a project proposal in the form of a concept and roll-out document of what the organisation intends to achieve, accompanied by historic record data. The assessment of project roll-out focuses on the outputs claimed in the proposal document without paying too much attention to the NGOs internal organisational culture and capacity which is the key to successful external service delivery. In addressing this two part gap of incomplete assessment techniques and overlooked key internal indicators, the study demonstrates, via a series of ten case-studies, that a direct causal relationship exists between the internal organisational capabilities of an NGO, including the motivation, skills and culture of its staff, and its delivery on its external programmes. In essence, an organisation’s internal capabilities will impact directly on the organisation’s ability to deliver externally on its programmes. In spite of this, no standardised organisational capability assessment is used by NGOs or grantmakers, and to date no set of instruments exists to measure the internal capabilities of NGOs. The study sets out to address this gap by offering a methodology for the systemic assessment of internal NGO capabilities, and includes its operationalisation in a toolkit of instruments to measure these capabilities. The instruments presented enable the quantifying of qualitative staff motivational data to develop comparable baseline results between NGOs assessed, thereby presenting qualitative data in a quantitative form that enables a comparison between NGOs’ performances. This capacity addresses a significant shortcoming in the assessment of NGO performance based on purely qualitative assessment that is the current norm, not enabling a measurement against a standardised baseline for NGO performance. In contrast the validity and reliability of the proposed instruments are demonstrated through its application to ten real-world case studies drawn from the SEEDS Consortium. The system proposed in this study is based on Nel and Beudeker's commercial change management and organisational performance improvement model. Nel developed his system over a period of some twenty years whilst working for the then Arthur Andersen Consulting and subsequently as a private change management consultant focusing on the development of high performance organisations, and it has been administered in more than 3000 companies. This model uses key performance indicators, using quantitative methods to develop a standardised internal capability profile for a business based on qualitative data. This study expands on and makes innovative changes in developing new NGO specific metrics to substantially refine Nel's model and thus provides an instrument for measuring the capability profile of NGOs. The modifications were necessitated as Nel's model was designed for commercial change management applications presupposing that all governance considerations are in place and that the business is a running medium or large concern. Nel's proven commercial change management system does not make provision for NGO specific criteria that are critical indicators for both internal NGO performance assessment and for grant-maker capability assessments. The areas added to the instrument relate to internal NGO specific considerations such as internal governance, management, monitoring and evaluation processes that are standard and legislated compliance issues in commercial concerns. This goes beyond the requirements for a substantial commercial concern to include key internal organisation indicators that reflect the opinion of the staff, the people who deliver on the NGO's objectives. As staff are the people who directly impact on the NGO's output, the system does not only rely on the opinion of the CEO of the NGO or the fundraising staff, i.e. the "promise-makers", alone. In order to assess the value of the proposed method, and more specifically the internal capability toolkit, the measuring instruments were administered to the CEOs and staff of ten NGOs/NGO equivalent projects at universities. The responses were quantified and confirmed that in at least ten of these cases, there is a 95% correlation between internal organisational capability and external performance output, both positive and negative. The results also enabled the creation of a baseline internal capability profile for NGOs. Ten international grant-makers from OECD embassies were also interviewed on current methods of assessing funding applications, indicating a 62% confidence level in current systems and an 84% confidence level in the proposed internal organisational capability assessment method. This serves as an indicator of external delivery on promises and to guide internal change interventions to optimise output. This approach reflects the potential value of a shift in assessment thinking beyond a systems approach towards a people-centred approach that focusses on the measurement and development of the organisation and its staff's internal capabilities to meet and exceed its external delivery objectives. My research confirms that a focus on NGO internal organisational capabilities directly reflects the capability levels of staff to deliver externally. The output is a new, standardised, replicable and defendable methodology and toolkit of instruments for assessing an NGO’s current and future operational performance. The toolkit should also provide for the objective comparison of the performance of NGOs and thus be of great use for future grant-maker decision-making. It will also complement existing assessment techniques by focusing on the internal people motivation and capability issues of an NGO. Furthermore, the study provides a method to support organisational self-improvement efforts and grant-making efficiency that can be used in pre-project and during project capability assessment. This goes beyond the more prevalent post-project systemic and summative evaluation methods. In conclusion, the proposed method and toolkit can make a significant contribution to the efficiency of NGOs as the key role-players in enabling the delivery of capability development of communities and societies. All the elements described collectively point to a practical way to operationalise the Capability Approach, an aspect criticised as a weakness in Amartya Sen's work.
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Dorion, Léa. "Organisations alternatives et empowerment : une approche féministe : Penser l'organizing depuis ses marges." Thesis, Paris Sciences et Lettres (ComUE), 2018. http://www.theses.fr/2018PSLED038.
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Cette thèse s’inscrit dans le champ de recherche sur les organisations alternatives, et met en lumière l’intérêt de mobiliser une approche féministe pour mieux comprendre ces organisations. Je propose d’étudier un processus central pour les organisations féministes : l’empowerment. L’objectif de ma thèse est tout à la fois de voir en quoi cela permet de comprendre l’organizing féministe et alternatif, et par là-même de penser l’organizing à partir de ses marges.Pour cela, j’ai conduit une ethnographie féministe au sein d’une association féministe, pendant deux ans. Le récit ethnographique que j’élabore décrit trois dimensions de l’empowerment tel qu’il se déploie dans l’association : la conscientisation, la mobilisation et la transformation sociale. Cela me permet de définir l’empowerment comme une praxis collective, dissonante et préfigurative, qui construit performativement l’organisation comme féministe. Je suggère de penser l’empowerment comme un processus d’organizing alternatif, ce qui permet d’incarner et de politiser une ontologie du devenir pour la théorie des organisationsThis thesis is part of a conversation on alternative organizations, and underlines the potential of a feminist approach to understand these organizations. I offer to study a core process of feminist organizations :empowerment. The objective is both to explore how this sheds a new light on feminist and alternative organizing, and to rethink organizing from its margins.To do so, I have conducted a two-years feminist ethnography within a feminist collective. The ethnographic tale describes three dimensions of empowerment as it is practiced within the collective: conscientization, mobilization and social transformation. It entails a definition of empowerment as a collective, dissonant andprefigurative praxis, which performativelyconstructs the organization as feminist. I suggest to think of empowerment as an alternative organizing process, which incarnatesand politicizes an ontology of becoming fororganizations
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Molefe, Sopeng Prince. "Welfare provision by selected self-help organizations : exploratory study." Thesis, University of Limpopo, 1989. http://hdl.handle.net/10386/2556.
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Abboud, Alia. "Faith based organizations in Lebanon : objectives and practices." Thesis, Robert Gordon University, 2017. http://hdl.handle.net/10059/2466.
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The Lebanese Civil War (1975-1990) witnessed the prominence of the voluntary sector through the active involvement of existing non-governmental organizations (NGOs) and the emergence of new ones as service providers in response to the social, educational and other community needs left unattended to by the public sector. This thesis takes a comparative look at the objectives and practices of faith-based NGOs, or FBOs, currently active in Lebanon, both local and international. It considers the role of the sectarian context, and the influence – if any - of religious identity and values on the founding and mission of an FBO, and the identity of the communities where it chose to operate. It also seeks to explore the relationship between an FBO’s religious identity, the community(ies) it serves, and the expression of its faith in that particular community. The research involved qualitative interviews of a cross-section of FBOs in Lebanon representing different faiths, together with a textual analysis of the communication used by these organizations in addressing their stakeholders. The research shed light on the motivations and the historical events that led to the founding of the sample population. Also, the variance between the mandates of the different faith-based organizations, each according to its religious values, and how that is reflected in determining their programme direction, and hence, the mode of operation in the community. In the process, the interviews highlighted other factors that can equally impact the image of an organization in any particular community; as well as the position of the same-faith communities vis-à-vis the mandate of their same-faith FBO. The textual analysis of the sample population’s communication tools was equally insightful as it drew attention to factors that affect the discourse used in presenting who they are, as well as their vision and mission. Other insights gleaned from this research include the organizations’ view point and/or position with respect to the sectarian context that empowers them as religiously based organizations; an aspect that gives some thought as to the potential role for FBOs as agents of change in such a complex context. The source of the knowledge arrived at through this research is based on input received from the organizations themselves, either through the interviews with their leaders, or through their communication tools. It would be equally insightful, in another research, to consider the view point of the community, also that of secular and other faith-based organizations, of the role of religiously-based development organizations in the community as they compare with their desired role.
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Erik, Lauvik Kjell. "Hostage incident management : preparedness and response of international non-governmental organisations." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/d1020800.
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It is broadly accepted that there is a need for better security management and protocols for hostage incident management, there is currently a lack of basic empirical knowledge about the existing security management protocols with reference to existing policies, knowledge and the capability of International Non-Governmental Organisations (INGOs) to handle hostage incidents. Many INGOs have successfully managed high-profile hostage crises, but there is still a considerable level of uncertainty about the way these crises have been solved and the way their success can be seen in relation to other crises. This study aimed to understand how INGOs prepare themselves for hostage incidents, whether policies, procedures are in place, how they manage hostage situations, and also how INGO staff are trained and prepared. The methodology adopted for this study was qualitative and comprised of indepth interviews with sixteen INGOs and ten industry experts and a review of INGO documents, policies and plans. The study sheds light on some of the less talked-about aspects for INGO security management in general, as well as preparedness and responsibility towards their staff. The study suggests that while most organisations have a level of preparedness in place, enhancing each agency’s respective policies may assist the organisation in better management. The study also found that there is a higher use of ransom payment than expected, and that there is an increasing willingness to engage external expertise to assisting in managing a hostage crisis. The study makes several recommendations that may have policy implications, including pre-deployment hostile environment training, reviewing potential cooperation between INGOs and United Nations, and the use of external resources to assist in managing a hostage crisis. It also recommends a revision of existing negotiation models, as the current models are lacking in addressing protracted hostage cases. The establishment of an accurate database of incidents to allow for improved interpretation of trends and scope of hostage cases is also recommended.
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Hoebarth, Juergen. "Art organisations in the age of social media : how Hong Kong's non-profit art organisations are dealing with the use of social media to address their audiences." HKBU Institutional Repository, 2013. http://repository.hkbu.edu.hk/etd_ra/1492.
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Rieser, Anna, and Maria Nilsson. "Children of our time - How two nongovernmental organizations mobilize their work regarding orphaned HIV positive children." Thesis, Ersta Sköndal högskola, Institutionen för socialt arbete, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:esh:diva-1286.
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The purpose of this study is to compare how two non-governmental organizations (NGO‟ s) with different backgrounds and value systems can function when it comes to mobilization of work with orphaned HIV positive children The ambition with the study has been to find out whether the value bases reflect how the organizations view HIV/AIDS and work with children, and how they thereby mobilize the daily practical work with and around the children. This study is of descriptive characteristic with a qualitative approach in which six interviews has been carried out at two different organizations, and in which the format of the interview questions have been semi structured. The overall result of the study shows that the differences in backgrounds and value systems do not considerably affect the respective organizations‟ mobilization and work with HIV positive children. Also, the results show that there are certain common themes and strategies for the organizations‟ mobilization work. The difference that has been discerned is that the organization that is secular on paper criticizes the South African government more strongly than the organization with a pronounced Catholic value basis. With the help of the theory of social mobilization, we have shown how the organizations mobilize their work with HIV positive children. We show how the two organizations cooperate with various parties and engage in different networks with the aim of strengthening the children and their next of kin. An important aspect from the results is how two non-governmental organizations can contribute with valuable knowledge, and engage people in the work with e.g. preventing the spread on the devastating HIV/AIDS pandemic in South Africa.
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Cudennec, Arnaud. "Market categories, expertise, and evaluation of organizations." Thesis, Jouy-en Josas, HEC, 2020. http://www.theses.fr/2020EHEC0004.
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Cette thèse examine l’effet des catégories — les groupements effectués à partir de similarités sociales et cognitives — sur l’évaluation des organisations sur les marchés. La recherche montre que les audiences sur les marchés ont tendance à pénaliser les organisations associées à plusieurs catégories. Interrogeant les hypothèses des précédentes études, mon travail met en perspective cette exigence de pureté catégorielle en étudiant le rôle de (i) l’imbrication catégorielle (« category nesting »), c’est-à-dire la disposition hiérarchique des catégoriques, (ii) l’hétérogénéité, au sein des audiences, de l’expertise et des modes de catégorisation (la manière dont les individus regroupent les entités), et (iii) les différences de valeur entre les catégories. A partir de tests expérimentaux (Chapitre 1), de données longitudinales sur les transactions de capital-risque à travers le monde de 1994 à 2017 (Chapitre 2) ainsi que de développements théoriques (Chapitre 3), cette thèse explicite certaines conditions sous lesquelles les organisations affiliées à des catégories atypiques sont perçues plus favorablement que les organisations pures sur le plan catégorique. Ce travail contribue à la théorie des organisations et la sociologie économique, en s’adressant à la recherche sur les catégories de marché, les évaluations des experts et la spécificité optimale (« optimal distinctiveness »)This dissertation examines how categories — groupings that are built upon social and cognitive similarities — affect the evaluation of organizations in markets. Research shows that market audiences are likely to penalize organizations that combine multiple categories. Questioning the past studies' underlying assumptions, my work contextualizes this demand of categorical purity by studying the role of (i) category nesting, that is the hierarchical disposition of categories, (ii) audience members’ heterogeneity in expertise and modes of categorization (the way individuals group entities together), and (iii) the differences of categorical valence. Using experimental tests (Chapter 1), longitudinal data on venture capital deals worldwide from 1994 to 2017 (Chapter 2) as well as theoretical developments (Chapter 3), this dissertation provides evidence of conditions under which categorically atypical organizations are better appraised than categorically pure organizations in markets. This work offers contribution to organization theory and economic sociology by speaking to research on market categories, experts’ evaluations and optimal distinctiveness
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Soubra, Itani Hala. "Autonomisation, élargissement et coopération des Organisations intergouvernementales : le cas de l'UNESCO, de l'OMC et de l'OMPI." Thesis, Grenoble, 2012. http://www.theses.fr/2012GRENH029.
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La préoccupation initiale de cette recherche était d’évaluer le rôle que pouvaient jouer les OIG dans la bonne gouvernance mondiale. Il s’agissait donc de savoir si les OIG étaient capables de penser globalement ou si elles demeuraient liées par les politiques des grands Etats. L’enjeu principal est ainsi devenu la mesure de leur degré d’autonomisation face aux intérêts des grandes puissances. Dans ce but, nous nous sommes penchés sur leur élargissement vers de nouveaux domaines d’action, pas nécessairement inscrits dans leur mandat initial et qui peuvent même changer la nature de l’Organisation. Cet élargissement dicté par l’environnement des OIG, engendre chevauchement et recoupement, et impose l’analyse de la coopération éventuelle entre elles. Nous avons donc étudié le rapport entre l’autonomisation des OIG, leur élargissement et leur coopération, en supposant qu’une plus grande autonomisation permettrait un plus grand élargissement et exigerait, en principe, une plus grande coopération. A cet effet, trois Organisations ont fait l’objet de notre étude de cas. Il s’agit de l’UNESCO, l’OMC et l’OMPI. Certes, les trois Organisations ont des origines différentes mais elles se croisent après un élargissement ou un développement de leurs activités autour d’un lieu commun : la culture. Un sujet apparemment « soft » mais qui camoufle des enjeux économiques assez importants. Il divise la communauté internationale et crée des tensions sérieuses au sein des forums internationaux. La domination culturelle remet en question la diversité culturelle. Les PED sont de plus en plus en difficulté pour sauvegarder leur culture face à l’ouverture des marchés et au développement de la technologie dictés par la globalisation. L’inquiétude face à la domination culturelle est également celle de quelques pays développés comme le Canada, la France, qui voient leurs territoires dévastés par la culture américaine surtout au niveau de la production cinématographique. Nous avons pu dégager à travers notre recherche que le rapport entre les OIG à travers la production des différentes normes dans le domaine culturel apparait plutôt conflictuel que coopératif, même si paradoxalement ce sont les mêmes Etats qui adoptent les différentes normes ici et là. Il semble que le jeu de pouvoir dans les différentes Organisations n’est pas le même, les acteurs ne sont pas les mêmes, les enjeux ne sont pas les mêmes et les valeurs ne sont pas les mêmes. Ceci dit, l’autonomie ou l’autonomisation recherchée par les OIG les pousse dans une direction qui n’est pas tout le temps favorable à la coopération interétatique. Il en découle la multiplicité des normes d’une part et leur incompatibilité d’autre part. Dans certains cas, elles sont même contradictoires. De même, la hiérarchie entre les OIG n’est pas fixée d’une façon permanente. Elle est plutôt changeable et réversible. Tout dépend de la façon dont l’Organisation poursuit ses objectifs, et comment elle interagit avec son milieu. Les Organisations « faibles » ou « idéologiques » ont leur fonction dans l’architecture mondiale. Elles se placent entre les pays riches et les pays pauvres et tentent d’établir un certain équilibre, rompu par les forces économiques. Ces Organisations peuvent minimiser ou bloquer ou retarder l’application des normes. Nous concluons avec l’idée que le conflit ou la compétition entre les différents acteurs de la scène internationale y compris les OIG rend la gouvernance mondiale acceptable mais que la bonne gouvernance mondiale reste une utopieThe first concern of this research at its inception was to assess the role of Intergovernmental Organizations in global Governance. Are IGOs able to think globally or are they so tied to the most powerful states that they lack autonomy? The next step was to measure the degree of autonomy of these IGOs and their capacity to go beyond the most powerful states interests. We also aim as studying the process of their extension to new fields that are not necessarily mentioned in their initial mandate and that could even change the nature of the Organization. This extension dictated by their environment generates overlapping actions and cross-cheking procedures, which make the study of an eventual cooperation between them necessary. Our objective is therefore to study the relationship between IGO's autonomy (i.e., the process of their autonomisation), their extension and their cooperation. The greater is the autonomy of an IGO, the greater is its extension, and supposedly greater is its cooperation. For that purpose, our case study focuses on three Organizations that have the subject of culture in common: UNESCO, WTO and WIPO. Indeed, these three Organizations have different origins but are dealing with culture, since they extended their initial scope of interest. UNESCO dealt first with the physical heritage and then with the intangible heritage and eventually addressed the diversity of cultural expressions that can includes tradable goods and services. WTO, which was originally conceived as a Forum of negotiation for free trade, is now involved in Intellectual property of cultural goods through the TRIPS. WIPO, the technical Organization for Intellectual property now harbors a debate on Traditional knowledge, Genetic resources and Folklore. These subjects are obviously related to UNESCO's intangible heritage and cultural expressions, and to the concerns of the WTO since the products of Traditional knowledge and genetic resources are tradable goods. Thus, the intersection point between these three Organizations is culture. A subject that is apparently soft is actually hiding important economic issues. In particular, it divides the international community and is the source of serious tension in international fora. Cultural domination is threatening cultural diversity. The developing countries are becoming more and more unable to preserve their culture when confronted to open markets and to the technology development enhanced by globalization. Some developed countries such as Canada and France are also worried about the threatening of their culture by an American invasion of their territories through cinema and television productions. We conclude that the relationship between different IGOs in the field of cultural norms production looks more conflictual than cooperative even if, paradoxically, the same states are adopting the norms in most fora. Since the power game was different in each Organization, actors and values are different as well. Consequently, the autonomy targeted by IGOs is not always translated into a better inter states cooperation. It generates a multiplicity of norms. In some cases, they are even contradictory. Likewise, the hierarchy of IGOs is not permanent, but changing and reversible. The rank of an IGO depends on how it is pursuing its objectives and how it is reacting with its environment. The weakest or the most ideological Organizations have a function in the international architecture. They are positioning themselves between rich and poor countries, and try to establish some balance, not to be overwhelmed by big economic players. These Organizations can minimize, block or delay norms' implementation. Thus, it is the competition between the different actors that makes global governance acceptable. Therefore, good global governance remains an utopia
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Meston, Andrew. "An approach to programme evaluation in human services organisations : a case study." Master's thesis, University of Cape Town, 1993. http://hdl.handle.net/11427/17401.
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Bibliography: pages 232-241.This study examines the issue of programme evaluation and places it within the context of the Western Cape region of Operation Hunger. Data for this study was collected over a six month period of participant observation at Operation Hunger, during which time a programme evaluation model was developed and implemented. The focus of this study is not so much the evaluation model which was developed, but rather how the model developed from the theory of illuminative evaluation to the Operation Hunger Evaluation Model. In discussing and exploring this process several strands are developed. A central theme is that it is not possible to transpose theory and experience from one context to another without firstly understanding the historical specificity within which programme evaluation developed and secondly, understanding the historical context in which it is to be applied. A second strand identifies five possible evaluation approaches for use in the South African context and applies a model useful in choosing theoretical evaluation approaches for the purposes of application. A final aspect of this study indicates how the theory of the illuminative approach was interpreted and developed into the practice of the Operation Hunger Evaluation Model.
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Santos, Pedro. "Entre "sens" et "structure" : la construction de la stratégie d'une organisation émergente et pluraliste." Thesis, Aix-Marseille, 2012. http://www.theses.fr/2012AIXM1115.
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La présente thèse examine le processus de construction d'une stratégie au sein d'une organisation à la fois émergente (c'est-à-dire en phase de création et de développement) et pluraliste (c'est-à-dire aux objectifs multiples, au pouvoir diffus et caractérisée par une technologie imprécise). Plus particulièrement, le présent travail cherche à identifier des mécanismes sociaux spécifiques permettant : 1) une conciliation entre la pression centripète propre à une orientation entrepreneuriale et la pression centrifuge propre à un contexte pluraliste ; et 2) l'articulation entre la construction d'un sens collectif (ou identité organisationnelle), et la construction d'une structure collective de rôles. Afin d'apporter une réponse à ces questions, l'auteur a suivi une méthodologie ethnographique de type interprétatif, en procédant à une étude en profondeur d'un cas unique d'organisation à la fois émergente et pluraliste. Le terrain choisi fut celui d'une association d'affaires à vocation bilatérale franco-portugaise, pendant les cinq premières années de son existence (2005-2010). Les observations sur le terrain suggèrent qu'une organisation à la fois émergente et pluraliste correspond à un contexte de pluralisme extrême. Dans un tel contexte, la construction d'une stratégie découlerait essentiellement d'un processus de définition des rôles des plusieurs acteurs impliqués dans le projet entrepreneurial. Cette structure de rôles, tant sur le plan formel que sur le plan informel, serait déterminante non seulement pour la formation d'une stratégie mais aussi pour la construction d'un sens collectif : l'identité de l'organisationThis dissertation examines the strategy formation process within an organization which is both « emerging » (i.e. in its creation and developing phase) and “pluralistic” (i.e. with multiple goals, diffuse power and unclear technology). More specifically, the present study aims to identify specific social mechanisms which allow: 1) to conciliate the centripetal pressure of an entrepreneurial orientation and the centrifugal pressure of a pluralistic context; and 2) to articulate the making of a collective sense (i.e. an organizational identity) and the definition of a collective role structure. In order to give an answer to those questions, the author adopted an interpretive ethnographic methodology, studying a single case of an emerging pluralistic organization. The chosen field was a young French-Portuguese business association during its first five years of existence (2005-2010). The main findings suggest that an emerging pluralistic organization is a context of extreme pluralism. In such a context, strategy formation would be essentially the result of the definition of the roles of each one of the actors involved in the entrepreneurial project. Such role structure determines not only the formation of a strategy but also the making of a collective sense (the organizational identity). That structure would be also the outcome of a moderated centralization of decision-making processes, a movement that stems from a division of the "strategizing work" between "managers", "legitimizers" and "facilitators"
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Khedr, Wessam. "Expatriate adjustment revisited : an exploration of the factors explaining expatriate adjustment in MNCs and UN organizations in Egypt." Thesis, De Montfort University, 2011. http://hdl.handle.net/2086/8690.
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This thesis aims to understand the relative influence of institutional, cultural and organizational factors on the adjustment of the United Nations’ (UN) and multinational companies’ expatriates in Egypt. The research makes a contribution to the field of expatriate research through its application of the institutional lens in examining the factors impacting on adjustment; and through testing a traditional adjustment model in an under-researched host context. As a result of the research this thesis proposes a new framework for understanding the factors impacting on adjustment which adopts a contingency perspective and incorporates a stronger focus on institutional determinants and the organisational infrastructure supporting the management of expatriates. The study relies, for its theoretical basis, on certain cultural and organizational factors borrowed from the expatriate literature, in addition to introducing other factors (mainly institutional factors) which have not been previously examined in the literature as predictors of adjustment. The research questions the utility of these organizational, cultural and institutional factors, especially those from traditional models, when applied to relatively new national and organizational contexts, the Egyptian national context and the United Nations organizational context. Both contexts are under-researched areas in the expatriate adjustment literature and in the international human resources management literature in general. The Arab cultural context introduces many differences to the Anglo-Saxon and European context, more traditionally the subject of research studies and thus it provides an opportunity for testing the wider application of expatriate models. Equally the UN is a highly multicultural organisational context with a socio-political mission which is highly distinct from the ‘for profit’ based multinational. Thus both these contextual factors offer fertile ground for the further development of a framework for understanding expatriate adjustment during contemporary times. In addition, the novelty of the context brings to the fore the opportunity for examining the utility of institutional theory as an alternative or complement to cultural theory as a way of understanding the factors influencing expatriate adjustment. In terms of the method, the research relies mainly on quantitative data obtained by surveying expatriates in multinational and United Nations organizations working in Egypt. In addition a qualitative technique (interviews) was used to aid questionnaire development and data contextualization. The results highlight the role of institutional measures in explaining expatriate adjustment. The evidence suggests that the institutional variables provide additional explanatory power beyond that provided by traditional factors studies. However, the research also demonstrates that the institutional measures do not replace the cultural measures and therefore there is not a substitution factor at work. Rather, we would argue that the institutional lens provides additional understanding and is tapping into other factors not already captured through measures of culture. The research puts forward a contingency model incorporating additional organisational and institutional variables which are often overlooked or underemphasised in some of the traditional organisational focused models.
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Gibson, Patrick E. "Non-governmental development organizations and the state, 1968-1993." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp03/NQ57610.pdf.
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Coskun, Nurcin. "Importance of ethical public relations in non-profit organisations." Click here to access this resource online, 2007. http://hdl.handle.net/10292/406.
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The aim of this study is to understand the importance of public relations activity in non-profit organisations. The study emphasizes the bearing public relations activities can have on non-profit organisations in the contemporary world. This is especially true in an over communicated society where the vast majority of organisations compete to gain access to the scare media resources to put their message across to their potential clients, supporters and customers. Non-profit organisations generally have to depend on the donor agencies and therefore fail to attract a sizeable public relations budget. On the one hand, these organisations lack the resources to launch a successful public relations campaign and on the other the lack of knowledge and interest among general staff members makes it even harder for a public relations campaign to be developed or successfully launched. In this study, I used both quantitative and qualitative research methodologies to collect and analyse data. The data were collected from two non-profit organisations based in New Zealand working in the area of child welfare. The primary data were collected through semi-structured interviews and survey questionnaires. A single semi-structured interview was conducted with each team leader of the two selected organisations. However, this was like skimming the surface and in-depth interviews would have helped me to collect richer data. On the other hand the data collected was sufficient for this research and it helped me to create a holistic understanding of the topic. The findings of the research highlight that most non-profit organisations working in the area of child welfare find it hard to market themselves due to a lack of funds and employee involvement. Although the findings from the study are significant; caution is necessary in applying the results to other scenarios and in making generalizations. One of the key findings from this research is that both organisations did not use public relations as a strategy. Most decision related to public relations was made on random basis and no long term strategic plan was made to adopt public relations as a core strategy to build creditability among their stakeholders.
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Breton-Le, Goff Gaëlle. "L'influence des organisations non gouvernementales sur la négociation de quelques instruments internationaux." Thesis, McGill University, 1999. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=30313.
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More and more, international lawyers are confronted to the phenomenon of increasing number of Nongovernmental Organizations (NGOs) on the international scene, which is seldom studied by them. Traditionally, the participation of NGOs in international negotiations has been examined from the functioning of their relations between them and international organizations. Their increasing participation in international negotiation forums however, raises the question of their influence on the preparation of legal texts adopted by States. This study tries to review those two aspects of their influence by noting the evolutions of their participation, identifying their successes and their failures and trying to explain them. Based on the study of four negotiating processes on scientific and technical instruments, this study has the double purpose of contributing to international law by increasing knowledge about this poorly understood question of the normative influence of international actors, and to give to NGOs some leads for a better action from a legal point a view.
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Marthinus, Kenneth Joseph. "Creating a culture of learning : recommendations for public service organisations." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6668.
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Thesis (MPA)--University of Stellenbosch, 2011.ENGLISH ABSTRACT: The dawn of the new South Africa, with the election of the first democratically elected government in 1994, provided a huge service delivery challenge to the public service. Delivery challenges included, the different own affairs services that had to be amalgamated into one public service, matters of transformation, with regard to representivity of all race groups in government, and to reduce the huge backlog of access to public services to millions of South Africans previously excluded. Notwithstanding various initiatives by government through legislation and policies, to support the public sector in developing necessary skills and competencies of public servants for the improvement of service delivery, there is currently massive dissatisfaction from citizens regarding government's inability to provide basic services. Research will prove that the “traditional manner” of skills development initiatives cannot alone assists public servants to improve their skills and competencies to allow government to deliver on its mandate to provide minimum services to its citizens. Furthermore the research will prove that the concept of the “learning organisation (LO)” or alternatively “organisational learning (OL)”: Can support the “traditional” training and development methods to improve the skills levels of public servants to deliver on the mandate of government ; Is a planned intervention which must be supported from management as change agents ; Benefit employees more from this approach to learn ; Must be supported by a change of the organisational culture, information and knowledge management and the appreciation of individual knowledge and experience.
AFRIKAANSE OPSOMMING: Met aanbreek van die nuwe Suid-Afrika in 1994, na die nuut verkose eerste demokratiese regering, is groot uitdagings ten opsigte van dienslewering aan die openbare sektor gestel. Hierdie uitdagings sluit onder andere in die verskeie eie-sake administrasies wat geamalgameer moes word, hervormingsaangeleenthede soos om verteenwoordiging van alle rasse in die openbare sektor te verseker en ook om die groot agterstand in dienslewering aan miljoene mense in Suid Afrika wat voorheen daarvan uitgesluit was, te verminder. Nieteenstaande verskeie regeringspogings om dienslewering te verhoog deur nuwe wetgewing te promulgeer om die nodige vaardighede en bevoegdhede van staatsamptenare te verbeter, is daar nog steeds grootskaalse ontevredenheid by die algemene publiek oor die regering se onvermoë om basiese dienste te verskaf. Die navorsing sal toon dat die "tradisionele" wyse van vaardigheids-ontwikkelingsinisiatiewe alleen nie voldoende sal wees om die vaardighede en bevoegdhede van staatsamptenare te verbeter om die regering in staat te stel om aan sy mandaat te voldoen om minimum dienste aan die publiek te lewer nie. Die navorsing sal ook toon dat die konsep van leef "organisatoriese leer (OL)": Die tradisionele manier van opleiding en ontwikkeling kan ondersteun om die vaardigheidsvlakke van staatsamptenare te verbeter en sodoende op die regering se mandaat te kan lewer ; 'n Beplande ingryping is wat deur bestuur ondersteun moet word wie as veranderingsagente in die organisasie moet optree ; Meer voordele bied aan werknemers om te leer ; Deur 'n verandering in die kultuur van die organisasie, inligting- en kennisbestuur, en die waardering van individuele kennis en ervaring, ondersteun moet word.
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Committee, Advisory. "Structural relationships between government and civil society organisations." Office of the Deputy President, 1997. http://hdl.handle.net/10962/65958.
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1. BACKGROUND 1.1 The key aspects on which the Committee was charged to advise the Deputy President on were: • the appropriate and functional relationships that could be evolved between government and organs of civil society with respect to the provision of capacity for the implementation of the RDP; • the feasibility of an appropriate funding mechanism that would enable a co-ordinated approach to the funding of civil society organisations, the relationships of such a mechanism with current development funding players and other transitional mechanisms; • a mechanism to promote a sustainable partnership between these organisations with government. KEY FINDINGS OF THE COMMITTEE After careful consideration of all pertinent factors, the Committee established that: 2. 1 In spite of broad support for the RDP, there is no coordinated approach to tackling poverty. Government has been able to attract aid and has not found it easy to use such large funding owing to processes of change management and the processes of setting up local government infrastructures. Concomitant with these issues is the lack of management skills at the Government levels. 2. 2 Organs of civil society involved in development work in South Africa remain a rich inheritance for the Government of National Unity. These institutions, generally referred to as Community Based Organisations (CBOs) or Non-Government Organisations (NGOs) span a wide variety of the development landscape. These organs of Civil Society seek to fuel the development agenda of South Africa through participation in the RDP, but have often found themselves frustrated by the lack of clear policy and connecting points with Government in general. 2. 3 Experience from other countries show that the role of CSOs in development and the sustenance of democracy is a key feature of advanced democracies. Foreign research proved that cooperation between CSOs and various tiers government has often produced positive results. Owing to their affinity, empathy and proximity to the broader populace CSOs have always proved to be effective in meeting the basic needs of the population they serve. 2. 4 The initial energizing force for development which broadly funded the CSO sector has transformed. Local development funding institutions have developed a new focus and business approach. The Kagiso Trust and the IDT are gearing themselves to operate as development implementation institutions as against solely the funding of development and the facilitation of funding for development initiatives. 2. 5 Foreign aid funding, money which was historically marked for CSOs, is largely being directly channeled to Government. This source of funding has progressively declined since the 1994 elections. Indications are that this pattern is likely to continue as erstwhile traditional International Aid donors prefer bilateral funding arrangements with government. Corporate grant funding which in any case has always been limited to the CSO sector will continue to flow to corporate programmes and will remain a significant factor to this sector. 2. 6 Development CSOs operate within a restrictive environment in respect of taxation and registration. 2.7 There is broad and significant support for a positive structural relationship and a coordinated funding mechanism between CSOs and Government to promote the objectives and principles of the RDP. 2.8 The need to establish a channel of communication between CSOs and government. Through this mechanism, government and CSOs would be able to agree on RDP and development.Prepared for the Deputy President the Honorable Mr Thabo Mbeki
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Charlier, Constance C. P. "The effects of communication on organizational climate and employee commitment." Doctoral thesis, Universite Libre de Bruxelles, 1993. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/212760.
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Hamidi, Abd Abad Marthe Hiev. "‘Traitors, Snitches, Collaborators’ : Analysing In-Group Criticism Towards Peace Organisations in Intractable Conflict." Thesis, Uppsala universitet, Institutionen för freds- och konfliktforskning, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-385722.
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Identity serves two functions: it orders our environment, and it gives us a sense of certainty. The role played by identity in the intractability of conflict has recently sparked a new line of research. Drawing on insights from social psychological research, I argue that intractable conflict circumstances bolster social identities and create rigid group norms, which affect the vulnerability of peace movement organizations that operate in this context. I hypothesize that peace organizations that disregard prominent group beliefs regarding the conflict, are more likely to be severely criticized at the collective level. For the empirical analysis, I turn to the Israeli-Palestinian conflict, a typical case of on-going intractable conflict. I compare the results of a qualitative content analysis of expressions of in-group criticism towards local Israeli peace organisations in local media reporting, within the framework of group beliefs (2005-2018). The results indicate an overall trend of in-group criticism towards peace organisations in Israel, based on which suggestions for advances to the theory are made.
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Wadongo, Billy Indeche. "Performance management and evaluation in non-profit organisations : an embedded mixed methods approach." Thesis, University of Bedfordshire, 2014. http://hdl.handle.net/10547/333444.
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Performance management research in the private and public sector has received much attention in management accounting research; however, empirical studies on performance management in the non-profit sector remain scarce. This study proposes and validates a model that explains the relationships between contingency variables, performance management practices, and organisational effectiveness in the non-profit sector. The study employed a mixed methods research approach, which entailed a field study and a cross-sectional survey in the Kenyan non-profit sector. The field study was undertaken to understand the perceptions of NPO leaders on non-profit sector characteristics, organisational effectiveness, determinants, challenges, and benefits of implementation of performance management systems in the Kenyan non-profit sector. Thereafter, a cross-sectional survey (using mailed questionnaires and an online survey) was used to collect quantitative primary data. Structural equation modelling was used to analyse the quantitative data. The structural equation modelling approach was adopted to test the hypothesised relationships among the contingency factors, performance management practices and organisational effectiveness. The findings indicate that performance management in NPOs can be categorised into three groups: performance planning, performance measurement and performance context. The NPOs emphasise mission statements and core values within the formal PM system. Although a number of private sector measurement frameworks are utilised, the NPOs mostly use logical framework, with emphasis on output and financial measures and team based targets with no clear rewards. The PM systems are resource intensive and they lead to goal displacement and narrow definition and measurement of organisational effectiveness. The results further reveal that among the contingency variables, strategic orientation significantly predicted performance management practices and organisational effectiveness in non-profits. Among the performance management variables, performance planning, performance targets, and performance rewards significantly predict organisational effectiveness domains. Furthermore, performance management practices mediate the relationship between strategic orientations, technology, information technology, leadership and external environment and organisational effectiveness domains. However, organisational size was not significantly related to performance management practices or organisational effectiveness. To successfully implement and benefit from the PM system, non-profit organisations need to address the fit between contextual factors and the performance management system. By employing a pragmatic, embedded, mixed methods approach this study provides empirical evidence of performance management practices that influence organisational effectiveness beyond the rhetoric of performance management theory. At the practice level, the findings will benefit Kenya government, non-profit organisations, donor agencies and performance evaluation practitioners.
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Williams, Dale, of Western Sydney Hawkesbury University, Faculty of Agriculture and Horticulture, and School of Agriculture and Rural Development. "A participatory approach to evaluating voluntary rural community-based organizations is an effective tool for organizational learning and ensuing rural community development, as evidenced in the participative evaluation of the Southern Riverina Rural Advisory Service." THESIS_FAH_ARD_Williams_D.xml, 1995. http://handle.uws.edu.au:8081/1959.7/69.
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The central argument of this thesis is that participative approaches to evaluating voluntary rural community-based organisations are an effective tool for organisational learning and ensuing rural community development. This proposition is explored through the evaluation and strategic planning of the Southern Riverina Rural Advisory Service, a community-based counselling organisation. The Service works with families experiencing financial hardship and associated stress. The thesis is multi-faceted and generic issues included: the importance of commitment by rural communities and organisations to creating frameworks for understanding and acting in integrated ways to the diversity, inter-relatedness and conflict of issues, wishes and needs of members, and to develop the capacity to transform contexts of dependency-oriented crisis situations to ones of self-responsible, interdependent change; the need to view contexts through integration of local, regional, national and global perspectives and to develop networks to integrate understanding and action; and to continue learning how to better enhance organisational and community-based learning.Master of Science (Hons)
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Valdemarin, Stefano. "Network development in international organizations : the case of ONLYLYON." Thesis, Lyon, 2019. http://www.theses.fr/2019LYSE3059.
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Dans un contexte en constante mutation, les organisations doivent développer de nouvelles stratégies pour saisir des opportunités d’affaires à l’échelle mondiale. Fondée sur le modèle d’Uppsala sur l’évolution des organisations et l’approche par les réseaux, cette recherche doctorale porte sur le développement de réseaux dans les organisations internationales. Suivant la théorie des micro-fondements, nous retenons deux niveaux d’analyse pour mieux comprendre l’interaction entre l’organisation et ses membres dans le processus d’évolution du réseau. Nous avons développé une étude de cas unique réalisée au sein d’ONLYLYON, une organisation visant à promouvoir la ville de Lyon dans le monde entier par le biais d'un vaste réseau d’individus appelé « réseau des ambassadeurs ». Suivant une démarche de recherche-intervention, nous avons co-construit avec l’organisation un projet de recherche visant à développer le réseau des ambassadeurs. L’étude empirique porte sur 36 entretiens, dont cinq exploratoires et 31 semi-directifs, 103 observations participantes sur une période de 30 mois et des données secondaires. Les résultats mettent en évidence le rôle des individus dans le développement des réseaux organisationnels. Ils soulignent l'importance de créer un réseau permettant aux organisations et aux individus de développer des opportunités. Nous proposons une trajectoire d’évolution pour (1) créer le réseau des ambassadeurs d'ONLYLYON en Italie et (2) développer un « réseau de réseaux » international. Les deux processus intègrent un ensemble de propositions managériales et reposent sur trois étapes comprenant (1) la mise en place, (2) la structuration ou restructuration et (3) l’expansion du réseau. Nous élaborons également un modèle pour étudier l'interaction entre une organisation et ses membres dans le processus de développement du réseau. Cette recherche-intervention peut aider ONLYLYON à développer ses réseaux internationaux en mettant en œuvre des actions stratégiques. Elle contribue également au développement du modèle d’Uppsala sur l’évolution des organisations et au débat sur l’importance des micro-fondements dans la recherche en sciences de gestionIn a rapidly changing context, organizations need to develop new strategies to seize global business opportunities. Based on the Uppsala evolution model and the business network view, this doctoral dissertation focuses on the development of networks in international organizations. Following the micro-foundations theory, we consider two levels of analysis to better understand the interplay between the organization and its members in the network evolution process. We developed a single case study conducted at ONLYLYON, an organization aiming to promote the city of Lyon worldwide through a large network of individuals called the “ambassador network”. Using an intervention research approach, we co-constructed with the organization a research project which aims to develop the ambassador network. The empirical study is based on 36 interviews (five exploratory and 31 semi-structured interviews), 103 participant observations performed over a period of 30 months and secondary data. Our findings highlight the role played by individuals in developing networks for organizations. They emphasize the importance of creating a network allowing organizations and individuals to develop opportunities. We propose an evolution path to (1) create the ONLYLYON ambassador network in Italy and (2) develop an international “network of networks”. Both paths include a set of managerial propositions and are based on three steps: (1) establishing, (2) structuring or restructuring, and (3) growing the network. We also elaborate a model to study the interaction between an organization and its members in the process of network development. This intervention research can help ONLYLYON in developing its international networks by implementing strategic actions. It also contributes to the development of the Uppsala evolution model and the debate on the importance of micro-foundations in management research
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Hatte, Sophie. "Advocacy non-governmental organizations and the behavior of multinational firms : a contribution to the empirical economics of information." Rouen, 2014. http://www.theses.fr/2014ROUED005.
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La plupart des relations économiques sont caractérisées par le fait que les différentes parties ne disposent pas de la même information. Cette assymétrie d'information se caracérise souvent par le fait que certains individus seulement détiennent l'information requise. Cette thèse s'intéresse à l'asymétrie d'infomaton présente entre les entreprises et les consommateurs, et notamment concernant la manière dont les biens ont été produits. Les consommateurs s'intéressent en effet de plus en plus aux pratiques adoptées par les firmes, certains consommateurs évitant ainsi d'acheter des produits par des entreprises qui sont accusées de nuire à l'environnement ou de faire travailler des enfants. Il est cependant très difficile pour les consommateurs de connaître ou de vérifier dans quelles conditions environnementales, sociales, ou même éthiques ces biens ont réellement été produits. Le premier chapitre de cette thèses étudie donc les conséquences de cette asymétrie d'informaion sur les choix de localisation des entreprises multinationales. Je trouve que les entreprises qui se localisent dans les pays les moins contraignants en matière de réglementation environnementale sont aussi celles qui par ailleurs, avaient la meilleure image et la meilleure réputation. Les trois autres chapitres de cette thèse s'intéressent aux stratégies adoptées par les NOGs de plaidoyer, qui fournissent de l'information aux consommateurs sur les pratiques adoptées par les firmes. Dans le chapitre 2, j'étudie ainsi l'effet des média de masse sur l'activité de diffusion de l'information des ONG. Je montre que l'agenda médiatique est un déterminant important des stratégies développées par les ONG et que l'impact de celles-ci sur les entreprises qu'elles ciblent est plus important lorsqu'elles s'adaptent à cet agenda. Dans le troisième chapitre, je me concentre sur le rôle des connections politiques des firmes sur leur probabilité d'être prises pour cible par des ONG basées aux Etats-Unis. La contribution importante de ce chapitre est de montrer que les ONG qui sont financées par le gouvernement américain critiquent moins souvent les firmes qui ont de bonnes connections politiques avec le congrès américain. De la même manière, le dernier chapitre de cette thèse montre que les relations commerciales et diplomatiques influencent significativement la probabilité qu'une ONG américaine financée par les Etats Unis cible une entreprise étrangère.
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Bolander, Marcus. "Medialisering i det politiska systemet: en kvalitativ studie om en politiskt styrd organisations medialiseringsprocess." Thesis, Uppsala universitet, Institutionen för informatik och media, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-228930.
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Abstract Purpose: The purpose of this thesis was to examine to which extant the politically governed organization, Swedish association of local authorities and local regions (SALAR), has been mediatized. Furthermore the purpose was to examine how SALAR being a Meta-organization affected the mediatization process. To accomplish this the thesis studied how SALAR organized themselves internally in order to form opinion through the media in one of their prioritized issues. A further purpose was to equalize SALAR’s mediatization process with the mediatization process for the whole political system. Method: This is a qualitative study which the gathered material has been collected through two types of methods, semi structured interviews and field observations. Material: A total of eight interviews were made distributed over three departments inside SALAR. Furthermore four observations were made to supplement the interviews. Findings: The general findings of this study shows that SALAR has been mediatized through organizing in way which signals adaptation to media logic. However, contrary too much of what the literature tells about political mediatization, SALAR adapts to media logic to be able to use the media as an arena for the messages and stories they want to tell. Which means that the adaption isn’t only forced but they are able to make the most of that adaption. SALAR from a Meta organizational perspective shows that it does not affect the actual mediatization process, only that using members as examples enforces the content, which later forms opinion. Concluding, no evidence can be found the supports the notion that SALAR’s mediatization process can be equalled to the meditization process for the whole political system.Sammanfattning Syfte: Syftet med uppsatsen var att undersöka i vilken grad den politiskt styrda organisation SKL blivit medialiserad. Dessutom studera hur SKL i egenskap av att vara metaorganisation påverkar hur denna medialisering sker. För att åstadkomma detta undersöks hur SKL organiserar sig internt för att kunna bedriva medial opinionsbildning inom en av deras prioriterade verksamhetsfrågor, ökat bostadsbyggande. Därtill var ett ytterligare syfte att likställa SKL:s medialiseringsprocess mot medialiseringsprocesserna för hela det politiska systemet. Metod: Det här är en kvalitativ studie där insamling av det empiriska materialet har skett genom semi-strukturerade intervjuer och fältobservationer. Material: Totalt åtta intervjuer genomfördes. Fyra tycken från avdelningen för kommunikation, tre från avdelningen tillväxt och samhällsbyggnad och en från avdelningen VD-stab. Därtill har fyra observationer genomförts för att komplettera de intervjuer som gjorts. Resultat: Resultatet av undersökningen visar att SKL har blivit medialiserad utifrån två definierade medialiseringsfaser. Det betyder att SKL anpassar sig till medielogik för att kunna möta mediernas behov. Resultatet visar att denna anpassning görs för att kunna använda media som en arena för de budskap som man vill förmedla i opinionsbildande syften inom bostadsfrågan vilket skiljer sig från vad mycket av litteraturen om politisk medialisering säger. SKL som metaorganisationen har också inga stora problem med att hantera sina medlemmar in denna medialiseringsprocess och har heller ingen påverkan på hur den sker. Däremot kan SKL som metaorganisation förstärka sitt innehåll i de mediala produkter som produceras i syftet att vara opinionsbildande. Inga övertygande bevis kan dock inte göras för att se SKL:s medialisering som en representant för medialiseringen av det hela politiska systemet. Det här på grund av att SKL som organisationen har ett annat sätt att vara verksam på vilket gör att deras anpassning till medielogik inte med säkerhet går att säga är densamma som anda politiska institutionernas anpassning.
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Powell, Rebecca. "British policy on human trafficking : the role of non-governmental organisations in seeking change." University of Western Australia. Political Science and International Relations Discipline Group, 2009. http://theses.library.uwa.edu.au/adt-WU2009.0193.
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This thesis looks at the role of British anti-trafficking NGOs in the development of the British policy response to human trafficking. Anti-trafficking NGOs are classified as insiders in the policy process which allows them access to the decision makers during policy developments. Through their insider status, NGOs have promoted their policy agenda for a victim-centred, balanced policy response to human trafficking to the government. A balanced policy response to human trafficking that contains a law enforcement approach with adequate and supportive measures for the protection and support of trafficked victims, has been internationally hailed as being required to tackle human trafficking at a national level. Although the British government has welcomed the input of NGOs in policy developments in response to human trafficking in Britain, the government's primary association of human trafficking with illegal immigration has prevented NGOs from achieving influential success. This thesis argues that the government's associations of human trafficking with illegal immigration have prevented it from further developing its human rights response to trafficking. A victim-centred approach to trafficking will support the existing law enforcement response in achieving an increase in successful prosecutions against the traffickers. Further, it is noted that policy developments in Britain are incremental and slow and the development of a policy response to human trafficking is no exception. By looking at the latest stage of British policy developments on human trafficking, the possibility of a balanced response has emerged for the first time. However, although the government has indicated its commitment to achieving such a response, no practical policy initiatives have been developed or implemented to affirm this commitment. This thesis contributes to the existing and growing body of literature on human trafficking policy in the UK. It aims to contribute to an understanding of how British anti-trafficking NGOs have used their status as insiders in the policy making process in order to influence policy developments, and to understand the limited success that they have experienced.
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Azouri, Marwan. "The impact of social media on B2C commercial organizations performance." Thesis, Dijon, 2016. http://www.theses.fr/2016DIJOE010.
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Depuis des décennies, la seule obsession de la stratégie organisationnelle des entreprises est de pouvoir fidéliser les consommateurs en les incitants à acheter le produit ou service qu’ils offrent afin de pouvoir améliorer leurs performances financières. Les réseaux sociaux vont transformer en profondeur le fonctionnement organisationnel des entreprises. Les réseaux sociaux dévoilent la structure organisationnelle d'une entreprise car ils sont également les porteurs d'information « confidentielles » livrées sans réserve par des employés peu discrets. Les RS sont une force puissante avec lesquelles les entreprises doivent dorénavant composer, à l’heure où beaucoup d’entre elles tentent de se réinventer et de se projeter dans un monde en pleine mutation. D’après Stéphane Hugon, 2012, Le digital est le révélateur d’une transformation de la société. Les jeunes sont dans le court, l’intense ; une temporalité qui colle aux outils comme les réseaux sociaux. Ces transformations impactent directement la culture du travail et sa structure organisationnelleFor decades, the only obsession of organizational business strategy is to build consumer loyalty to justify the buying intention of the product or service they offer in order to improve financial performance. Social networks will fundamentally transform the organizational functioning of companies. Social networks unveil the organizational structure of a company because they are the holders of "confidential" information delivered unreservedly by little discreet employees. Social Media is a powerful force / tool, which companies must now deal with, at a time when many of them are trying to reinvent themselves and to plan for a changing world. According to Stéphane Hugon, 2012 the digital world is a hint of a transformation in our society. Young people are more oriented to the just in time, instant information and the intensity if the new era; a temporality that sticks to tools such as social networks. These changes directly influence the work culture and organizational structure
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Gwarinda, Shungu Agnes. "An analysis of the role of Non-Govermental Organisations in the social welfare policy process: a case study of Zimbabwe." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/6606.
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This study is an interpretive analysis of the roles of NGOs in the social policy process, using the case of postcolonial Zimbabwe. Assessing the period between 2000 and 2010 and the prevailing unique socio-economic and geopolitical crisis, the study engages the major contextual factors influencing evolution of NGOs and their engagement in the policy process. It focuses on the conceptual and state – civil society contestations on the legitimacy of NGO’s as well as an assessment of their impact on the social policy process. NGOs in Zimbabwe have played two major and two minor roles in the social policy process as identified in the study in terms of their prominence and impact on the policy process. That is: policy implementer role complementing state social policy provision, democratisation to pluralism the social policy arena as the major roles; educational role to developing interventions for better social policy and watchdog role monitoring government and other state institutions in meeting the social policy needs of citizens. The thesis argues that analysis of NGOs is embedded in understanding the role of the state and dialectical relationship between state and civil society. Using a neo-Marxist perspective and social democratic approach to the role of the state in social policy, the theoretical generalisations of the study are that NGOs have a legitimate role to play in the social policy process. However, this is defined by the nature and role of the state itself as central driving agent in social policy. Therefore, the roles NGOs are not exclusive in themselves but are anchored within the contextual framework and its definition of societal spheres within it. The thesis established the evolution of the NGO sector in Zimbabwe, its impact on the social, political landscape and argues that the democratisation agenda in Zimbabwe requires a political solution embedded in a transformative state as the panacea for building a redistributive and participatory social policy agenda that engages with non-state actors, NGOs included within a developmental framework. Conclusively, the thesis proposes a theoretical distinction between NGOs as service oriented entities and CSOs as forums for associational life and civic engagement.
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Smith, Natalie L., and A. Rundio. "Are Non-profit Sport Organisations Collaborating or Competing? Introducing ‘Coopetition’ to the Theoretical Conversation." Digital Commons @ East Tennessee State University, 2017. https://dc.etsu.edu/etsu-works/2403.
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Teuber, Günter Max. "Managementprobleme afrikanischer "Non-Government Organizations" (NGOs) : eine Analyse aus entwicklungspolitischer Sicht, basierend auf Fallbeispielen aus den anglophonen Entwicklungsländern des südlichen Afrika /." Frankfurt am Main ; Berlin ; Bern [etc.] : P. Lang, 1993. http://catalogue.bnf.fr/ark:/12148/cb37440318r.
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Dahlberg, Lena. "Welfare relationships : voluntary organisations and local authorities supporting relatives of older people in Sweden /." Stockholm : Stockholms universitet, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-233.
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Butler, Lauren. "Strategy formulation and implementation in non-profit organisations in the Nelson Mandela Municipality." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/d1020253.
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Literature indicates that the sustainability of Non-Profit Organisations (NPOs) is important as they provide pivotal services to the community. In this study, the researcher investigates common problems associated with strategy formulation and implementation in NPOs in the Nelson Mandela Metropole. The researcher reports on the importance of strategy within all organisations and outlines a strategy process that can be used as a guide to measure strategic planning in NPOs. In pursuit of conducting qualitative research, a self-constructed questionnaire was used to perform telephonic interviews with managers of NPOs. The study yielded a low response rate, but based on the analysis of the data collected, findings indicate that the main problem is not with strategy formulation or implementation, but with the understanding of the concept of strategic planning. During the interview process, it became evident that there is a common misconception that the annual operations planning constitutes a strategic plan. A major limitation to this study was the absence of a benchmark against which to measure success. Unlike a for-profit organisation where success is measured by profit margins, NPOs have different priorities and therefore successful strategic planning differs from one organisation to another. A recommendation for managers at NPOs is that they start thinking strategically about their organisation, its planning, and methods for doing so (which is discussed in Chapter Five).
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Spencer, Carolyn R., and n/a. "Cognitive Schemata and Project Manager Regulation of Unplanned Change: Categorical Analysis of Structured Interview Reports." Griffith University. School of Applied Psychology, 2004. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040721.092038.
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A significant risk area for project sponsors is managing unplanned change. Theorists of organisational behaviour have attempted to understand the circumstances of how activity change occurs on projects and have identified the significant impact that time has on activity. This current research takes the study of cognition into the real world setting of project management at a level of analysis that is viable across diverse projects and industries to study project manager regulation of unplanned change. The project managers' cognitive representation of meaningful aspects of a project (their 'cognitive schemata'), which guides activity change during the project, was investigated and the effect of feedback evaluated in order to address the central research question of what triggers change on group projects. In the present research, leading edge projects from six major Australian industries (telecommunications, banking and insurance, information technology, railway signalling, inorganic chemistry and construction) were monitored at three key points through their lifecycle to understand how feedback impacts on project activity through the project managers cognition leading to change. Six key categories of feedback were identified, which potentially represented the foci of project-related schemata, within a project management mental model. These were validated as important indicators for project management performance by a panel of Australia's leading experts in project management. Sixteen project managers participated in the field study, with their verbal reports being collected through structured interviews (incorporating a 'laddered' interview technique), which were developed and piloted across diverse projects for this purpose. Interview data were coded for analysis in terms of sensitivity to each of the six feedback foci and one control category, for five types of feedback and five types of change. Reliability of the content coding was checked through independent coding and found to be high. The research investigation was conducted within a schematic information processing conceptual framework developed for application within the domain of project management. Strong evidence was found that linked key schemata to the hypothesized effects of feedback. Overall, the effects were found to be general across all industries, individuals and projects. A contrasting effect was observed for one type of feedback where schemata were poorly developed in inexpert project managers, which raised the issue of measurable differences in behaviour arising from project management competency. The findings of strong relationships between the variables led to the proposed model of project manager cognition, which reveals an underlying structure in the schemata between key areas of sensitivity to feedback and unplanned change. The model is proposed as underpinning observed behaviour in this and prior research and suggests a relationship between competency and change regulation.
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Garutsa, Tendayi C. "The role of non-governmental organisations in addressing the needs of orphans and vulnerable children in Marondera district, Zimbabwe." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/491.
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The diminishing provision of services by the state, coupled with the escalating numbers of Orphans and Vulnerable Children in Zimbabwe, represents a crucial concern for Non-Governmental Organisations. The socio-economic and political crisis in Zimbabwe has created a vacuum for social service provision. In this gap, Non-Governmental Organisations have stepped in as alternatives playing a critical and positive role in caring for Orphans and Vulnerable Children. Notwithstanding the generally valid critique of the imperialist role of Non-Governmental Organisations as agents of multi-lateral institutions and dominant western governments, the repressive despotism and the consequent socio-economic crisis in Zimbabwe has necessitated that Save the Children play a prominent role in caring for Orphans and Vulnerable Children. This study builds upon fieldwork undertaken in the Marondera district in Zimbabwe. This fieldwork was conducted amongst children who have been left orphaned and vulnerable because of various reasons, and investigates the interventions of Save the Children in the lives of these orphans. Ethnographic research, encompassing three kinds of data collection methods, was used. These data collection methods are interviews, observation and documents. This, in turn, produced three kinds of data namely, quotations, descriptions, and excerpts of document on the basis of which narrative descriptions where derived. Interviews were transcribed and later analyzed through content analysis. The findings indicated that, as a consequence of the failure of the state in Zimbabwe, Save the Children has played a primary role in addressing the needs of Orphans and Vulnerable Children despite the idea that non-governmental organisations have expanded and consolidated the neoliberal hegemony, at a global level, in the name of mitigating the social and economic dimensions of Structural Adjustment Programmes (Kothari, 1993). Save the Children’s interventions for orphans and vulnerable children take many forms, including educational assistance, legal protection, HIV/AIDS mitigation programs, psychosocial support and material support. The formal and informal systems also act as safety nets for Orphans and Vulnerable Children. However, these have failed to appropriately assist the Orphans and Vulnerable Children with sustainable initiatives. The vacuum created by the Zimbabwean context has however necessitated the growing importance of the activities of Save the Children in caring for Orphans and Vulnerable Children.
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Thamae, Katiso V. "The role of leadership during business process re-engineering in organisations : 'evaluation of the restructuring process at the Lesotho National Development Corporation'." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53680.
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Mini-study project (MBA)--University of Stellenbosch, 2003.ENGLISH ABSTRACT: Business Process Re-engineering (BPR) has been undertaken by many organisations with the hope of dramatically improving their competitive position. In most cases however, this undertaking has been a failure. For the success of the BPR, organisational and people issues are of critical importance and cannot be overlooked, as often is the case. Many organisations have not recognised the fundamental need of fully addressing the "soft people issues" during their re-engineering exercises. The ability of the Management team and Management Consultants to filter through these soft issues is of critical importance to the success of the BPR. This study discusses leadership as the first topical issue. Within the parenthesis of LNDC, it then explores the leadership skills required by management of this institution. Leadership is intensely studied from the traits models, situational, consistency models to the transformational leadership styles. Change leadership forms an important basis of the discussions. Organisational culture is one important aspect that has to be considered during change initiative. Crafting and creating appropriate organisational culture forms the centrepiece of leaders' consideration during organisational change. The ability of a leader to create shared values within the organisation leads to building a strong corporate culture that distinguishes between organisations. The McKinsey's seven S model provides a firm framework for most changing organisations. This model illustrates how the soft, yet important issues powerfully impact the BPR process. All of these namely, strategy, structure, systems, style, skills, staff and shared values, are equally important and if any one of them is not properly aligned with the rest, the whole change process may become a failure. This model impacts all seven S's of the organisational dimension and is driven by strategy. Communication on the other hand forms another important element of the discussions. This study shows that without proper communication during organisational change, the whole change process can become a complete failure. The ability of a leader to disseminate intended information appropriately to the employees requires one to have skills and communication methods that are applicable to that particular organisational setting. After undertaking a survey at the LNDC, the researcher concluded that management, at this corporation lacks leadership skills necessary for managing change in an organisation. Recommendations have been made suggesting that the either the CEO be replaced or trained in leadership skills. This would help the organisation to successfully implement the intended change process.
AFRIKAANSE OPSOMMING: geen opsomming
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Nondzube, Thabisa. "The application of public relations methods in raising funds as utilised in Western Cape non-profit organisations." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/2309.
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Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2011.The research is based on the use of public relations methods by non-profit organisations that operate in the city of Cape Town in the Western Cape Province. The public relations function is often seen as a function that does not appeal to the bottom line, namely, bringing in profits to organisations. Contrary to this belief, the stakeholder theory of public relations emphasises the triple bottom line approach, which focuses on people, planet and profit. The third quarter of the year 2008 brought about an economic downturn in international markets. The repercussions of the recession that began in 2008 had a ripple effect that had an adverse impact on non-profit organisations. Not only did some businesses have to close down, but others had to re-align their purpose and role in society. They had to decide which causes were worthy of their donations, and whether these were strategically aligned with what the donor organisation wanted to achieve in their corporate social investment strategies. One of the sectors that took a knock from the recession was the third sector, also referred to as non-profit organisations. This sector already relies on donations from the corporate sector, philanthropists and subsidies from government. It has become necessary now for the third sector to become creative in finding methods of sustainability in order to continue to render their services. In the light of the current global economic crisis, there is now even more pressure for this sector to be proactive and creative in their methods of raising funds. The research attempts to find out which public relations methods non-profit organisations are utilising in order to raise funds and whether these methods are of any assistance in achieving the fundraising goals. The research also tests the relevance of themes such as relationship management, reputation management and the impact of consistency of communication with stakeholders.
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Zungu, Patricia Thandiwe. "An examination of the extent of participation by non-governmental organisations (NGO's) in the legislative process of the Kwa Zulu Natal legislature." Pretoria : [s.n.], 2005. http://upetd.up.ac.za/thesis/available/etd-07052007-132625.
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Booth, Emily Anne. "Online marketing and fundraising strategies for non-profit organisations in the Cape Town health sector." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1311.
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Thesis submitted in fulfilment of the requirements for the degree
Master of Technology: Design in the Faculty of Informatics and Design at the Cape
Peninsula University of Technology
2013As healthcare is such a widespread issue in South Africa, this research focuses on non-profit organisations in the health sector. Non-profit organisations take on much of the work that the government cannot deliver with respect to the overall wellbeing of patients at hospitals, in specialised care, in basic healthcare, and most significantly, in areas where private healthcare is unaffordable. This study investigates online marketing, fundraising activities and strategies of non-profit organisations in Cape Town’s health sector. It illustrates the growing popularity of these channels, and argues that many non-profit organisations are not using online marketing tools effectively to raise the funds and support they need. Two longstanding non-profit organisations based at the Red Cross War Memorial Children’s Hospital, are the subject of the study, as this hospital is a prime example of how a government-run institution relies on the support of effective non-profit organisations. The conceptual framework required extensive reviews of the existing literature on the South African non-profit sector, the health sector and the role of non-profit organisations in these sectors. Furthermore, it reviewed successful marketing practices for non-profit organisations, including appropriate online marketing and fundraising strategies. A qualitative and quantitative research approach was employed, using semi-structured interviews and an online survey of twenty-seven health sector non-profit organisations. Key people in the non-profit health sector, the non-profit communication design sector and the corporate online marketing sector were interviewed. The online survey was conducted to gain a clear insight into the current online marketing practices and activities of Cape Town based health sector non-profit organisations. Grounded theory was used as an analytical tool in this research where themes emerge and theory is constructed based on insights and knowledge gained during the research. The results reveal that many non-profit organisations in the Cape Town health sector do not seem aware of the benefits of implementing an online marketing and fundraising strategy. This study concludes that online marketing and fundraising is vital for a non-profit organisation’s success. It is recommended that all members of non-profit organisations learn as much as they can about the importance of online marketing, as well as the importance of having a solid strategy. A unique framework for branding, strategy, online marketing and fundraising is proposed as a solution to the research problem, and further recommendations include the design of a textbook or eBook and an online platform connecting non-profit organisations in the health sector in South Africa.