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1
Abrahams, Eloise Magareth. "An analysis of role stress and turnover intention." Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/5841.
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Includes abstract.Includes bibliographical references (leaves 68-74).
The primary purpose of the study was to analyse the relationship between role stress and turnover intention among registered professional nurses in three public academic hospitals in the Western Cape. It further examined the dimensions of role stress to establish a hierarchy of these variables as experienced by the sample population. Role stress comprised of the following dimensions: role conflict, role ambiguity, role overload, resources inadequacy, skills inadequacy and constant change.
2
Masindi, Thiathu. "The influence of job satisfaction and organisational commitment on turnover intention." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/1005.
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Dissertation submitted in partial fulfilment of the requirements for the degree Master of Technology: Business Administration in the Faculty of Business and Management Sciences at the Cape Peninsula University of TechnologyThe study identified elements of job satisfaction and organisational commitment and examines their influence on employees’ turnover intentions: to understand elements influencing turnover and the extent to which they correlate with job satisfaction and organisational commitment. This examination was done quantitatively using an online survey method to administer 247 likert scale questionnaires to randomly selected respondents. An impressive 107 responses representing 42.97% were received and analysed. The findings showed that positive relationship exists between job satisfaction and organisational commitment as well as the negative influence they have on turnover intention. The positive relationship suggests that increased level of job satisfaction (employee and supervisor relationship) and organisational commitment (affective commitment) leads to the reduction in turnover intention and vice versa. The study concludes that job satisfaction and organisational commitment indeed have an influence on employee turnover intention. While all elements have potential influence, the influence between (supervisor and affective commitment) is found to be stronger than other elements. It is understood that the two elements (supervisor and affective commitment) have higher propensity to influence employee turnover intention as found.
3
Parry, Julianne Mary, and j. m. parry@cqu edu au. "The Effect of Workplace Exposure on Professional Commitment: A Longitudinal Study of Nursing Professionals." Central Queensland University, 2007. http://library-resources.cqu.edu.au./thesis/adt-QCQU/public/adt-QCQU20070524.133840.
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The behaviour of employees is increasingly being recognised as the critical
factor in achievement of organisational effectiveness. Therefore, the need to address
inefficiencies that are derived from the organisation-employee relationship is being
recognised as important to organisational success. For many years the concept of
organisational commitment provided the means to develop theory in relation to
organisation-employee relationships. More recently, however, other types of workrelated
commitments have been identified as having importance to the organisationemployee
relationship.
In the contemporary political-economic context, professionals are
increasingly becoming employees of organisations which operate according to
market or quasi-market principles. There are some fundamental differences between
professional occupations and non-professional occupations. These differences may
have consequences for the relationship between professional employees and their
employing organisation. The differences may also have consequences for other workrelated
outcomes for professional employees in ways that are different from the
work-related outcomes of non-professional employees. Importantly, for professional
employees commitment to the profession is developed during the pre-workplace
entry educational experiences and may have consequences for the retention of
professional employees within organisations, as well as retention within the
profession. Therefore, the commitment of professional employees to their occupation
may be both an antecedent to and a consequence of other work-related outcomes.
However, to date, professional commitment has not been studied from a
developmental perspective and the effect of workplace exposure on professional
commitment is not understood.
This thesis reports the findings of a study in which a theoretical model of the
relationship between professional commitment prior to workplace entry and
professional turnover intention was evaluated using path analysis. The relationships
included in the model were between commitment to the profession as both an
antecedent to, and a consequence of organisational-professional conflict, job
satisfaction and organisational commitment, as well as the relationship that each of
these variables may have to organisational turnover intention and professional
turnover intention. A repeated measures design was used with a sample of nursing
professionals. Professional commitment before entry to the workplace was measured,
and after a period of workplace exposure, professional commitment was again
measured, as well as the other work-related outcomes identified in the model. The
Blau (2003) occupational commitment measure was used to measure the pre-and-post
workplace entry levels of professional commitment. The thesis also examined the
factor structure of the Blau (2003) occupational commitment measure.
The results of the model evaluation indicated that it is a plausible model of
the identified relationships. Examination of the factor structure of the Blau (2003)
occupational commitment measure indicated that it is best represented by five rather
than four components. This research found that professional commitment was quite
stable in the initial period of workplace exposure. The research findings also
indicated that the relationship between professional commitment and organisational
commitment was mediated by job satisfaction and that organisational-professional
conflict and job satisfaction were directly related to organisational commitment. The
research found that job satisfaction and professional commitment after a period of
workplace exposure were related to organisational turnover intention, but that
organisational commitment was not. The final major research finding was that
organisational turnover intention was the only workplace variable in the model that
was directly related to professional turnover intention.
This research has contributed to the organisational behaviour literature
through the development and initial evaluation of a model of the relationship between
professional commitment prior to workplace entry and professional turnover
intention. The results of the model suggested that when organisations provide
professional employees with workplace experiences that are professionally, as well as
personally satisfying, they promote retention of professional employees with their
own organisation, as well as retention of professionals within the profession.
This research recommends that for organisations that employ professionals,
the model of the organisation-professional employee relationship that is likely to
promote the retention of professional employees both within the organisation and
within the profession, is a partnership model. Conflict resolution principles are
recommended to inform the partnership model of the organisation-professional
employee relationship. In addition, the empowering leadership style is recommended
for organisations that employ professionals, because it is better matched to the
employment mode and characteristics of professional employees.
4
Mohamed-Kohler, Yashfa. "Work-family conflict and turnover intention amongst blue-collar workers : does resilience play a role?" Master's thesis, University of Cape Town, 2011. http://hdl.handle.net/11427/10969.
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Includes bibliographical references (leaves 47-59).This study examined work-family conflict as a predictor of turnover intention, and the moderating role that resilience may have had on this relationship. Participants were bluecollar workers (N = 136) within the chemical-specialty industry in the Western Cape. Exploratory factor analysis illustrated the unidimensionality of work-family conflict, however there was a strong theoretical argument to treat work-family conflict as separate dimensions for further analysis. Higher levels of strain-based conflict were reported by female blue-collar workers than by male blue-collar workers. Simple regression analysis showed that strain-based conflict explained a significant proportion of the variance in turnover intention; however time-based conflict was found not to predict turnover intention in this model. The results for the moderating effect of resilience on the relationship between strain-based conflict and turnover intention were not significant. Implications for management working in blue-collar environments are discussed.
5
Maré, Zelna. "Leader empowering behaviour, organisational commitment and turnover intention within the gold mining industry / Zelna Maré." Thesis, North-West University, 2007. http://hdl.handle.net/10394/5.
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Contents: Leader empowering behaviour -- Organisational commitment -- Turnover intention -- Work performance -- ProductivityThesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007.
6
Henriques, Jenine Elizabeth. "The relationship between trust-in-leadership and intention to quit: the case of a South African financial institution." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/15536.
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Includes bibliographical referencesOrientation: Employee turnover (ET) has become one of the central challenges faced by organisations today. Managers of local organisations should be asking themselves the following pivotal question: Why are skilled and top-performing employees leaving organisations? Research purpose: The purpose of this paper is to gain a better understanding and to examine the relationship of trust- in -leadership (TIL) and intention to quit (ITQ) and the effects on ET within a financial institution in South Africa. Motivation for the study: Cost of ET is not the only negative impact for an organisation, the loss of human capital (human intellect) in terms of knowledge, skills and experience also effects the organisation negatively. Managers need to understand how they can decrease their ET and retain their talented and skilled employees. Prior to leaving an organisation staff have an intention to quit (ITQ) and managers are encouraged to focus on preventative measures by identifying the antecedents of ITQ. Research design: A quantitative research approach was used to determine the extent of the relationship between TIL and ITQ among staff, where a cross-sectional field survey generated the primary research data for this study. An online survey consisting of 19 questions was e- mailed to all 400 employees within a financial institution within South Africa staff. Main Findings: Study results showed a significant negative relationship between TIL and ITQ. Practical and/or managerial limitations/implications: This paper highlights the importance of considering the relationship of TIL on ITQ, directed at employees to become proactive with retention strategies in order to reduce ET. TIL is a variable that is often overlooked in ITS and it is crucial for understand. The implications of ET, as a consequence of ITQ, can affect the bottom line of an organisation. It thus becomes critical for managers to find means to limit the loss of employees. Contribution and/or value-add: In the South African context, only a few recent studies has been found in this field. Notwithstanding, this study differs from previous research in this area in that it was conducted in the financial service sector in South Africa with a specific focus on TIL and ITQ.
7
Burger, Elke. "Investigating high turnover intention and a diminished level of organisational commitment as antecedents of accidents." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86316.
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Thesis (MComm)--Stellenbosch University, 2014.ENGLISH ABSTRACT: A study on intention to leave and efficiency that was conducted in the healthcare industry reported that an employee contemplating leaving an organisation cuts corners and compromises quality (Waldman, Kelly, Arora & Smith, 2004). In other words, employees with high intention to leave are more likely to disobey rules and procedures. Swain (2006) further argued that companies must weigh up the untold losses involved with an employee who has little to no loyalty towards an organisation, or no respect for the company’s equipment, against recruitment and development costs. It was therefore argued that a combination of high turnover intention and a diminished level of organisational commitment could influence an employee’s attitude towards safety procedures and, as a result, lead to an increase in accidents (Graham & Nafukho, 2010). This study utilised an extensive literature review on work climate, job satisfaction, organisational commitment, turnover intentions and accident rates and a conceptual model of safe driving dynamics in trucking to illustrate the notion that truck drivers with a diminished level of organisational commitment and the intention to leave may experience higher accident rates. A South African retail group made all their drivers available for the study, i.e. the entire population. The raw data was obtained through self-administered pencil-and-paper questionnaires. A response rate of 50% was achieved. Using Partial Least Squares analysis, the study found all three mindsets of organisational commitment to predict turnover intention. The practical implications of these findings could assist management in the improvement of an array of work behaviours such as job performance, work attendance and organisational citizenship, and decrease turnover rate. The study could not find any significant support for the predictive effect of turnover intention on risky driving behaviour. Future researchers, however, are encouraged to develop a model that could assist Human Resource professionals in the understanding, development, and implementation of interventions to increase organisational commitment, reduce intention to leave, actual turnover, and, consequently, costly truckload accidents.
AFRIKAANSE OPSOMMING: Die bevindings van ’n studie oor intensies tot bedanking en doeltreffendheid wat in die gesondheidsorg industrie onderneem is, het aangedui dat ’n werknemer wat oorweeg om ’n organisasie te verlaat, die werk afskeep en gehalte in gedrang bring (Waldman, Kelly, Arora & Smith, 2004). Werknemers met sterk intensies tot bedanking is dus meer geneig om riglyne en vasgestelde prosedures te verontagsaam. Verder het Swain (2006) aangevoer dat maatskappye die onberekende verliese verbonde aan ’n werknemer wat geen respek vir die maatskappy se toerusting koester nie, moet opweeg teenoor werwing en ontwikkellingskostes. Daarvolgens is aangevoer dat ’n kombinasie van hoë intensies tot bedanking en ’n verlaagde vlak van organisasieverbondenheid ’n werknemer se houding teenoor veiligheidsprosedures kan beïnvloed en gevolglik tot ’n toename in ongelukke kan lei (Graham & Nafukho, 2010). Die huidige navorsingstudie het van ’n uitgebreide literatuurstudie met betrekking tot werksklimaat, werkstevredenheid, organisasieverbondenheid en ongeluksyfers, en ’n konseptuele model van veilige bestuursdinamika in vragmotorvervoer, gebruik gemaak om die idee dat vragmotorbestuurders met ’n verminderde vlak van organisasieverbondenheid en die intensie om te bedank ‘n hoër ongeluksyfer kan beleef. ’n Suid-Afrikaanse kleinhandel groep het al hul vragmotorbestuurders (dus die hele populasie) vir die studie beskikbaar gestel. Die roudata is met behulp van self-geadministreerde potlood-en-papier vraelyste verkry. ’n Responskoers van 50% is verkry. Met die gebruik van parsiële kleinste kwadrate analise, het die studie bevind dat intensies tot bedanking deur al drie ingesteldhede van organisasieverbondenheid voorspel word. Die praktiese implikasies van hierdie bevindinge kan bestuur help om ’n verskeidenheid werksgedrag, soos werkprestasie, werkbywoning en organisatoriese gemeenskapsgedrag, te verbeter en personeel-omsetafname te bewerkstellig. Die studie het nie daarin geslaag om beduidende ondersteuning vir die voorspellingseffek van intensies tot bedanking op riskante bestuursgedrag te vind nie. Toekomstige navorsers word egter aangemoedig om ’n model te ontwikkel wat menslike hulpbron-bestuurders sal help met die verstaan, ontwikkeling en implementering van ingrypings wat organisasieverbondenheid verhoog, sodat intensies tot bedanking en personeel-omset verlaag, en daardeur ook duur vragongelukke verminder word.
8
Ngabase, Xabiso. "The effect of perceived organisational support and organisational commitment on turnover intention among academic staff at the University of Fort Hare." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1007110.
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Perceived organisational support and organisational commitment plays a vital role in determining turnover intention. When employees feel that their organisation supports them levels of commitment can increase. Thus, employees feel more obligated because of favourable benefits such as organisational effectiveness and reduced turnover. The purpose of the present study was to investigate the effect perceived organisational support and organisational commitment have on turnover intention. The study followed a descriptive survey method. A questionnaire, measured on a Likert Scale was used to collect data from respondents. The sample comprised 98 academic staff at the University of Fort Hare and the response rate was 56.6 percent. The results indicated that perceived organisational support and organisational commitment are negatively and significantly related to turnover intention. The study also revealed perceived organisational support and organisational commitment on turnover intention did not account for a higher variance when put together, however moderate variance was found. Perceived organisational support in this study was identified as the most effective predictor of turnover intention. In addition to managerial implications and limitations of the study, direction for future research is also suggested at the end of this study. The findings of this study will help in terms of understanding the state of organisational commitment of academics and its relationship with their intentions to leave.
9
Bateman, Crystl. "Does psychological capital moderate the degree of stress and turnover intention associated with experienced workplace incivility? : an exploration in the South African context." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/13770.
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It is of theoretical and practical interest to establish the relationship between experienced workplace incivility and stress and experienced workplace incivility and turnover intentions as well as the potential role of Psychological Capital (PsyCap) in influencing these relationships. The objective of the study was to explore the negative effects resulting from the experience of workplace incivility and whether employees’ levels of PsyCap reinforce or attenuate the negative effects associated with experiences of uncivil workplace behaviour. A cross-sectional study with a descriptive design was conducted. Data was gathered by means of a survey that was constructed for the purpose of the study. The survey contained the Uncivil Workplace Behaviour Questionnaire (UWBQ), the Perceived Stress Scale (PSS), a shortened Turnover Intention Scale (TIS-6) and the Psychological Capital Questionnaire (PCQ- 24). Convenience sampling was employed to collect data from 271 employees from local organisations, the majority of which were qualified professionals in the Western Cape and Gauteng regions. After removing 83 participants due to incomplete data and a low response rate, descriptive statistics, the non-parametric Spearman’s rho and two separate Moderated Multiple Regression (MMR) analyses were used to analyse the responses of the reduced samples (n = 188 and n = 185). The first MMR revealed extreme cases which prompted their exclusion which, after a secondary MMR, significantly changed the hypothesised relationships. The results showed that employees reported having experienced workplace incivility and that these experiences were related to both higher levels of stress and turnover intentions. PsyCap was found to influence only the experienced workplace incivility-turnover intention relationship with extreme cases. Participants with higher levels of PsyCap reported higher levels of turnover intention as a result of frequent exposure to workplace incivility suggesting that employers should consider appropriate prevention strategies to reduce its occurrence. Additionally, this study shows the importance of understanding a possibly overlooked antecedent (experienced workplace incivility) of stress and turnover intentions in South African organisations.
10
Visser, Anntha. "Investigating the relationship between intrinsic and extrinsic reward, job satisfaction, organisational commitment and turnover intention / Anntha Visser." Thesis, North-West University, 2012. http://hdl.handle.net/10394/9243.
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Retention strategies in the nursing profession have been a significant subject among researchers for decades. The current shortages of these skilled professionals have reached an alarming extent globally, making it difficult for organisations to retain these workers, also in South Africa. It has become evident that nursing professionals from South Africa emigrate to other countries for more lucrative remuneration, sophisticated work resources and better career opportunities, impacting the South African economy and nursing workforce negatively.
The general objective of the research was to determine whether a relationship exists between intrinsic and extrinsic rewards, job satisfaction, organisational commitment and turnover intention among a group of South African healthcare workers in the private healthcare sector. Specifically of interest was also to see if nurses’ turnover intention could be predicted by the other variables.
A cross-sectional survey design was used. A convenience sample of 152 healthcare workers was obtained from three private hospitals in the Gauteng and North-West provinces. A measuring instrument for intrinsic and extrinsic rewards was adapted from a previous study, and applied with measures of job satisfaction, affective organisational commitment and turnover intention.
Results indicated that the measure of rewards did not present with sufficient reliability, and it was subjected to factor analysis. This delivered two reliable factors, which were labelled Objective experience of rewards and Perceived lacking organisational support. Objective experience of rewards showed to be significantly related to job satisfaction and inversely to turnover intention, and Perceived lacking organisational support was significantly negatively related to job satisfaction and positively to turnover intention. It was also seen that both job satisfaction and objective experience of rewards showed predictive value in terms of nurses’ turnover intention.
Conclusions and limitations regarding this study were made, and recommendations regarding the profession and future research are made.Thesis (MCom (Industrial Psychology))--North-West University, Potchefstroom Campus, 2013.
11
Sit, Kenneth Y. S. "Organizational commitment, group-leader relations and turnover intention: a study of local marketing officers in securities firms owned by foreign interests in Hong Kong." Thesis, Curtin University, 2003. http://hdl.handle.net/20.500.11937/30.
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Employee turnover is important to individuals; organizations and society. From an individual’s perspective, turnover can have both potentially positive and negative consequences not just on himself or herself, but also on his or her family members and those who remain with the organization, irrespective of whether they are close associates with the person who has decided to leave the organization. From the organizational perspective, employee turnover can be costly - time and effort on loss recruitment, training, socialization investments, disruption, etc. From the societal perspective, turnover can bring in significant consequences which include mobility and migration to new industries and organizations for economic development. This study focuses on the relationship between one of the antecedents of organizational commitment – group/leader relations and the turnover intention of local marketing officers in securities firms owned by foreign interests in Hong Kong. Various studies have shown that the antecedents of organizational commitment such as personal traits, job characteristics, group and leader relations and company attributes are related to the turnover intention of staff but not much of it has been done in Hong Kong. The primary objective of this study is to propose a parsimonious model to address the issue of employee withdrawal among a sample of marketing executives working in foreign securities firms in Hong Kong SAR. The research design is quantitative in nature, testing various hypotheses on two levels of exchange within organizations - between subordinate and organization and between subordinate and supervisor. Factors involved in the first category of exchange – subordinate/organization are referred to as organizational factors and those in the second category (subordinate/supervisor) as supervisory factors.These factors were regressed against turnover intention to establish their role in the employee withdrawal process. Organization commitment was then introduced into the model as a mediating variable and results on further regression of the organizational and supervisory factors against turnover intention were noted. Before organizational commitment was introduced as a mediating variable, all the hypotheses with the exception of leader participation were rejected. When organizational commitment was introduced as a mediating variable on the regression of turnover intention on organizational and supervisory constructs, all of the hypotheses with the exception of group cohesiveness and leader participation were rejected. While the results seemed to lend some support to the postulation on the important role played by organizational commitment and group/leader relations in the employee withdrawal process, more studies must be carried out to substantiate the findings. Directions on future study were discussed and managerial implications for both practitioners and researchers were suggested.
12
Heyligers-van, Zyl Ilonka. "The relationship between collective climate, organisational commitment and intention to stay." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53670.
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Thesis (Mcomm)--University of Stellenbosch, 2003.ENGLISH ABSTRACT: A need was identified for a proactive strategy for reducing voluntary turnover levels within the mining industry. From the onset it was established that a multi-dimensional approach would be the most appropriate. Organisational commitment and organizational climate were identified as variables that were likely to influence intentions to stay. Moreover, it was hypothesised that organisational climate would directly influence organisational commitment levels. Both organisational climate and organisational commitment have been subjected to considerable controversy with respect to conceptual and methodological issues. This has resulted in the diverse array of approaches currently found in the literature and has threatened the usefulness of both constructs. An overview of existing literature indicated that little is known regarding the relationship between organisational climate, organisational commitment and intention to stay within the specific industry. The current study therefore investigated the existing relationship between collective climate, organisational climate and intent to stay within the mining industry. Research objectives were achieved by means of hierarchical cluster analysis, canonical correlational analysis and standard multiple regressions. All measures were subjected to confirmatory factor analysis. The results indicated that multiple collective climates existed in the various departments. A positive relationship was found between collective climate and organisational commitment, as well as between collective climate and intent to stay.
AFRIKAANSE OPSOMMING: 'n Behoefte aan proaktiewe intervensies, gemik op die vermindering van vrywillige arbeidsomset, is in 'n organisasie in die mynindustrie geïdentifiseer. Dit was vanuit die staanspoor ooglopend dat 'n multidimensionele benadering toepaslik sou wees. Organisasieklimaat en organisasie-verbondenheid is as moontlike veranderlikes geïdentifiseer wat 'n invloed op omsetbedoelings mag uitoefen. 'n Verdere hipotese had betrekking op die verband tussen organisasieverbondenheid en omset-bedoelings. Beide konstrukte het reeds aansienlike kontroversie met betrekking tot konseptueIe en metodologiese aspekte ontlok. Laasgenoemde het onder meer gelei tot die opkoms van 'n aantal uiteenlopende konseptueIe benaderings tot hierdie konstrukte, met die gevolg dat die empiriese bydraes wat hul tot die veld van Organisasiesielkunde maak, toenemend bevraagteken is. 'n Literatuuroorsig het aangedui dat 'n leemte met betrekking tot die onderwerp binne die bepaalde industrie bestaan. Weinig empiriese steun is egter gevind ten opsigte van 'n verband tussen organisasieklimaat, organisasie-verbondenheid en omset-bedoelings. Die betrokke studie het dus ten doel gehad die ondersoek van 'n verband tussen groepklimaat, organisasieverbondenheid en omsetbedoelings. Ten einde bogenoemde verbande te ondersoek, is gebruik gemaak van hiërargiese tros-analise, kanoniese korrelasionele analise, asook standaardmeervoudige regressie-ontledings. Die navorsingsbevindinge het bevestig dat 'n beduidende en positiewe verband tussen groepklimaat en organisasieverbondenheid bestaan. Daar is verder aangetoon dat omset-bedoelinge beduidend met groepklimaat, sowel as organisasieverbondenheid korreleer. 'n Sterker verband is tussen organisasieverbondenheid en omset-bedoelinge gevind.
13
Ramogale, Mainetsa Adolph. "The relationship between organisational commitment, job satisfaction and turnover intention in the Department of rural Development and Land Reform, Limpopo Province." Thesis, University of Limpopo, 2016. http://hdl.handle.net/10386/1815.
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Thesis (M.Com.(Human Resource Management)) -- University of Limpopo, 2016The purpose of this study is to explain the relationship between organisational commitment, job satisfaction and turnover intention of employees. A survey research design was employed to test hypotheses about the relationship between job satisfaction, organisational commitment and turnover intentions. Data was collected using three different structured questionnaires. Questionnaires comprised of the Minnesota Satisfaction Questionnaire, the Organisational Commitment Questionnaire and the Intention to Stay Questionnaire. The respondents comprised of employees from five offices of the Department of Rural Development and Land Reform in the Limpopo Province. The findings revealed a positive relationship between organisational commitment and job satisfaction. There is a negative relationship between organisational commitment and turnover intention. Tables and figures were used to present the results of the study. Turnover intention has been seen as a huge problem at different organisations or institutions and has negative influence on organisational performance and this organisation was not different given the findings. Key concepts Organisational commitment, job satisfaction, turnover intention.
14
Sit, Kenneth Y. S. "Organizational commitment, group-leader relations and turnover intention : a study of local marketing officers in securities firms owned by foreign interests in Hong Kong /." Curtin University of Technology, Curtin Business School, 2003. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=15585.
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Employee turnover is important to individuals; organizations and society. From an individual’s perspective, turnover can have both potentially positive and negative consequences not just on himself or herself, but also on his or her family members and those who remain with the organization, irrespective of whether they are close associates with the person who has decided to leave the organization. From the organizational perspective, employee turnover can be costly - time and effort on loss recruitment, training, socialization investments, disruption, etc. From the societal perspective, turnover can bring in significant consequences which include mobility and migration to new industries and organizations for economic development. This study focuses on the relationship between one of the antecedents of organizational commitment – group/leader relations and the turnover intention of local marketing officers in securities firms owned by foreign interests in Hong Kong. Various studies have shown that the antecedents of organizational commitment such as personal traits, job characteristics, group and leader relations and company attributes are related to the turnover intention of staff but not much of it has been done in Hong Kong. The primary objective of this study is to propose a parsimonious model to address the issue of employee withdrawal among a sample of marketing executives working in foreign securities firms in Hong Kong SAR. The research design is quantitative in nature, testing various hypotheses on two levels of exchange within organizations - between subordinate and organization and between subordinate and supervisor. Factors involved in the first category of exchange – subordinate/organization are referred to as organizational factors and those in the second category (subordinate/supervisor) as supervisory factors.These factors were regressed against turnover intention to establish their role in the employee withdrawal process. Organization commitment was then introduced into the model as a mediating variable and results on further regression of the organizational and supervisory factors against turnover intention were noted. Before organizational commitment was introduced as a mediating variable, all the hypotheses with the exception of leader participation were rejected. When organizational commitment was introduced as a mediating variable on the regression of turnover intention on organizational and supervisory constructs, all of the hypotheses with the exception of group cohesiveness and leader participation were rejected. While the results seemed to lend some support to the postulation on the important role played by organizational commitment and group/leader relations in the employee withdrawal process, more studies must be carried out to substantiate the findings. Directions on future study were discussed and managerial implications for both practitioners and researchers were suggested.
15
Van, der Nest Jakobus Petrus. "Positive employment relations and organisational outcomes : the role of the psychological contract and employability / Jakobus Petrus van der Nest." Thesis, North West University, 2014. http://hdl.handle.net/10394/13092.
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Globally competitive businesses have gone through a lot of change over the last few years, even decades. Organisations need to keep abreast with what is happening around them in order for them to reach their strategic targets. Over the past few years, many organisations realised that their most valuable assets are their employees and the knowledge that they possess. The main key to retaining employees is nested in a positive employment relationship. Current organisations, and more specifically mining organisations, are encountering great difficulty in maintaining a positive relationship with their employees; the numerous strikes bearing testimony to this. Some of these strikes lasted for long periods and one even ended in lives being lost. These days, many mining companies find themselves in escalating financial turmoil, due to human capital problems resulting in labour unrest and subsequent inoperativeness. Therefore, establishing and maintaining a positive employment relationship is of cardinal importance in recruiting and retaining quality employees who will give the organisation a competitive edge. One factor that contributes greatly to a positive employment relationship which is conducive towards promoting positive individual and organisational outcomes is the psychological contract. Fulfilment of the psychological contract where employers offer employees opportunities for personal growth, career advancement, and a supportive work environment will lead to employees experiencing job satisfaction, organisational citizenship behaviour and propensity to remain with the organisation. Violation of the psychological contract, however, will lead to discontent, resulting in increased turnover propensity. The way in which employees perceive their own employability might also have an effect on their decision whether or not to stay with the organisation that has violated their psychological contracts. The aim of the study was to investigate the role of the psychological contract and employability in a mining organisation and to determine the outcomes thereof. A quantitative approach was used to gather data. The questionnaires were distributed to employees (N = 205) across all levels within a mining organisation. The measuring instruments used were the Psychological Contract Inventory, Violations of Psychological Contract Questionnaire, Employability Scale, Job Satisfaction Scale, Organisational Citizenship Behaviour Scale and Turnover Intention Scale. Results in Article 1 (Chapter 2) showed that job satisfaction displayed a strong, positive relationship with psychological contract fulfilment and with organisational citizenship behaviour. Job dissatisfaction impacted turnover intention negatively. Furthermore, psychological contract fulfilment had an indirect positive impact on low turnover intention and organisational citizenship behaviour via job satisfaction. Article 2 (Chapter 3) showed that external employability displayed a strong, positive relationship with internal employability; whereas psychological contract violation had a significant positive relationship with turnover intention. It was further found that external employability moderated the relationship between psychological contract violation and turnover intention.MCom (Labour Relations Management), North-West University, Vaal Triangle Campus, 2014
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Van, Schalkwyk Lena-Mari. "The moderating role of perceived organisational support in the relationship between workplace bullying and turnover intention across sectors in South Africa / van Schalkwyk, L.M." Thesis, North-West University, 2011. http://hdl.handle.net/10394/6981.
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There is currently no legislation counteracting the impact of workplace bullying on South African
employees, consequently generating an open invitation for all perpetrators in the organisation. The
significance of bullying by superiors and bullying by colleagues is explored in this regard.
Workplace bullying refers to behaviour which harasses, offends, excludes and affects the
employees’ work tasks. This behaviour occurs repeatedly, frequently and over a period of time. As
a result, the impact of bullying on employees has massive consequences on the absenteeism,
profitability, turnover intention and the compensation claims of the organisation. The most common
solution of workplace bullying results in resignation. Thus, this study also explores perceived
organisational support (POS), acting as a moderator, to counteract workplace bullying in this
regard. POS is defined by employees experiencing: role clarity, participation in decision–making,
colleagues’ support, having sufficient job information and good supervisory relationships. This will
not necessarily put an end to this phenomenon but creates awareness in the South African context.
Many international researchers focused on defining bullying, exploring different perpetrators and
identifying characteristics associated with targets of bullying. Nationally, research is still in its
infancy, hence, this research explores workplace bullying in general, by focusing on different
sectors across South Africa. This research addresses the main perpetrators, the impact on turnover
intention and explores POS acting as a moderator in the relationship between workplace bullying
and turnover intention.
The objectives of this research was 1) to determine how workplace bullying, perceived
organisational support and turnover intention are conceptualised according to the literature; 2) to
determine the relationships between workplace bullying by superiors/colleagues, the sub–facets of
perceived organisational support (role clarity, job information, participation in decision–making, colleague support and supervisory relationships) and turnover intention; 3) to determine the
moderating role of the sub–facets of perceived organisational support (role clarity, job information,
participation in decision–making, colleague support and supervisory relationships) in the
relationship between workplace bullying (superiors and colleagues) and turnover intention. An
availability sample of N =13911 participants were gathered over a spectrum of 9 provinces and 5
sectors. Hierarchical regression analyses was conducted in order to determine if POS acts as a
moderator in the relationship between workplace bullying (either by superiors or by colleagues) and
turnover intention.
Results highlighted the prevalence of workplace bullying in the South African context. The
statistical analysis revealed that workplace bullying by superiors and by colleagues has a negative
relationship with all the sub–facets of POS. This implies that when bullying by superiors or
colleagues increases, the sub–facets of POS will decrease. The intention to leave the organisation
correlated negatively with the sub–facets of POS. This suggests that when POS exists in
organisations employees will be retained. There is a positive relationship between both bullying by
superiors and bullying by colleagues and the propensity to leave the organisation. In practice, this
implies that when bullying increases (by either superiors or colleagues) more targets of bullying
will be inclined to leave the organisation. According to the empirical results, POS, role clarity,
participation in decision–making and supervisory relationships, was the only facets which acted as
moderators in the relationship between workplace bullying by superiors and turnover intention,
whereas no moderation was found with bullying by colleagues. Recommendations were made for
the organisation and future research.Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.
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Mthembu, Oscar Sandile. "An integrated model of the impact of individual cultural values and the mediating effect of job satisfaction, organisational commitment and perceived support on turnover intention." University of the Western Cape, 2017. http://hdl.handle.net/11394/5728.
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Philosophiae Doctor - PhDEmployee turnover presents a number of negative organisational outcomes, such as loss of human capital, skills, organisational memory and investment on employee training and development. Theory and empirical research have shown that the most immediate predecessor of employee turnover behaviour is turnover intention, or intention to quit. It is envisaged in this study that attracting and selecting employees who possess individual cultural value dimensions that are aligned with those of the organisation could impact positively on employee intention to stay in the organisation. The effect of job-related attitudes (i.e. employee job satisfaction and organisational commitment) on turnover intention has been established in a number of empirical studies. It is hypothesised in this study that Hofstede's cultural value dimensions of collectivism, power distance, uncertainty avoidance, masculinity and long-term orientation at individual level can help explain and predict job satisfaction and organisational commitment. In turn, job satisfaction and organisational commitment will decrease employees' intention to leave an organisation.
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Lodewyk, Faatiemah. "An investigation into the relationship between organisational commitment and the intention to quit within a Financial Services division in the Western Cape." Thesis, University of the Western Cape, 2011. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_2042_1320670343.
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Consent for the research study was obtained from the divisional executive of the financial services division being researched and all ethical factors were clarified. All potential participants were engaged in a divisional communication session where participation was advised to be voluntary and anonymity and confidentiality was assured. The results of the study revealed that there was no statically significant relationship between intention to quit and organisational commitment but a statically significant relationship between organisational commitment and age, tenure, marital status and staff with dependants respectively were revealed. Further to that, a statistically significant relationship between intention to quit and age, tenure, marital status was also revealed. Therefore, based on the understanding gained, and the relationship it had with respect to the biographical factors used in the study, it presents organisations with the insight and opportunity to better retain staff. Clear understandings of the limitations of the findings presented are also discussed and additional recommendations for future research are also provided.
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Mostert, Frans Frederick. "Occupational stress in a higher education institution / Frans Frederick Mostert." Thesis, North-West University, 2006. http://hdl.handle.net/10394/1397.
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Gomomo, Nokuzola Ruth. "An investigation into the relationship of job satisfaction, organisational commitment and the intention to quit among academics and administrative employees at the University of Fort Hare." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/1730.
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University of Fort Hare Human Resource Department reports show evidence relating to high labour turnover. Between 2009 and 2012 there was a high degree of labour turnover. A total 1127 staff left the University. This study investigated the relationship between job satisfaction, organisational commitment and intention to quit among academics and administrative employees at the University of Fort Hare. Data was collected from a random sample of 289 employees of the University staff. To obtain data in this study a questionnaire was utilised. This questionnaire was divided into four sections viz, biographical information, measured ten-items which range from age to condition of employment, Halpern’s (1966) seven-level evaluation scale was utilised to measure job satisfaction, to measure organisational commitment, Meyer, and Allen (1984) 24-item rating point scale was applied and Canmann, Fichman, Jenkins and Klesh’s questionnaire was used to measure intention to quit. Data analysis was performed by way of several statistical techniques, including the Pearson Product Moment Correlation Technique and Multiple Regression analysis. The results obtained revealed that job satisfaction has a significant positive correlation with intention to leave while organisational commitment showed no substantial correlation with intention to quit work.
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Petersen, Bernice. "The relationship between organisational commitment, organisational citizenship behaviour and turnover intentions at a retail organisation." University of the Western Cape, 2010. http://hdl.handle.net/11394/8458.
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Magister Commercii (Industrial Psychology) - MCom(IPS)The South African employment industry is facing exhaustion as the demand for talented workers is higher than supply (Bakos, 2005) and it has become imperative that the employer no longer simply focus on the commitment of employees, but more so on the extra efforts that are exerted by these employees in order to ensure their sustainability (Netswera, Rankhumise & Mavundla, 2005). Extensive research has been conducted on organisational commitment because of its importance in predicting individuals' behaviour outcomes such as absenteeism and turnover (Popoola, 2005). Findings of studies conducted by Bolon (1997) and Maharaj (2006) indicate that there is a positive relationship between organisational commitment (OC) and organisational citizenship behaviour (OCB). Bolino and Turnley (2003) posit that it is important for organisations and managers to have a better understanding of the factors that make employees willing to go the extra mile in order to enhance organisational performance and sustain a competitive edge. The alms of the study are to investigate the relationship between organisational commitment, organisational citizenship behaviour and turnover intentions. Furthermore, it also investigated the relationship between biographical variables (namely, gender, age, tenure and race) and organisational commitment as well as that of organisational citizenship of human resource professionals A sample of 138 human resource professionals employed at a retail organisation completed a self-developed biographical questionnaire, the Organisational Commitment Questionnaire, the Citizenship Behaviour Questionnaire and the Turnover Intention Questionnaire. Results of the study indicate the existence of a significant relationship between organisational commitment and organisational citizenship and turnover intentions for human resource professionals. The statistical analysis suggests that organisational commitment has a significant relationship with organisational citizenship, whilst turnover intentions did not have a significant impact on organisational commitment. The biographical variables (namely, gender, age, tenure and race) appear to have a significant impact on organisational commitment, with gender having the strongest relationship with organisational commitment. The biographical variables (namely, gender, age, tenure and race) appear to have a significant impact on organisational citizenship behaviour, whilst race appeared to be unrelated to citizenship behaviour. Previous studies were reviewed to support the findings of the current study. Limitations of the study and recommendations for future research were put forth in addition to recommendations for the organisation.
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Diedericks, Elsabé. "Flourishing of employees in the information technology industry in South Africa / Elsabé Diedericks." Thesis, North-West University, 2012. http://hdl.handle.net/10394/10278.
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Organisations worldwide are experiencing an explosion of knowledge in the current technological information age as well as a serious skills shortage. The fast-paced aggressive and highly cyclical nature of the profession which often does not provide employees with the necessary resources and support causes employees in the information technology (IT) industry to show high turnover intent which is extremely costly and detrimental to organisational success. IT specialists are becoming a scarce commodity in a highly competitive environment where financial gain is very important and employee well-being is not necessarily a prerogative. Employers are faced with additional obligations than just paying equitable salaries, such as creating an environment that is conducive towards well-being. Efforts to promote flourishing and optimal functioning of employees will affect individual and organisational outcomes. Flourishing and languishing are opposite end points on a continuum of mental health indicating the emotional, psychological and social well-being of individuals. An individual who feels well (emotional well-being) is more likely to function well (psychological and social well-being) which means meeting the criteria for positive mental health as flourishing. Investments in the well-being of employees lay the basis for positive employment relations. The aim of this study was to investigate the flourishing of employees in the information technology industry and to determine the antecedents and outcomes thereof. A cross-sectional survey design was used to gather data regarding the flourishing of IT professionals and its outcomes. A convenience sample (N = 205) was taken of employees in information technology organisations in South Africa. The measuring instruments used were the Mental Health Continuum Short Form, Job Satisfaction Scale, Work Engagement Scale, Work-related Basic Need Satisfaction Scale, Work Role Fit Scale, Psychological Contract Inventory, Violations of PC Questionnaire, Organisational Commitment Scale, Turnover Intention Scale and Counterproductive Work Behaviour measures. The results of study 1 showed that 58.5% of the IT professionals were neither languishing nor flourishing, while 3.9% were languishing. Flourishing strongly impacted job satisfaction and had minor to moderate direct and indirect effects on organisational citizenship behaviour and organisational commitment. Job satisfaction impacted directly and positively on organisational commitment and negatively on turnover intention; and moderately negatively on counterproductive behaviour. Flourishing had both a direct and positive effect, and an indirect and negative effect (via organisational commitment) on turnover intention. Study 2 showed that psychological contract breach and violation strongly and negatively impacted flourishing at work and in life. The results provided support for a model in which psychological contract breach and violation had both direct and indirect effects via satisfaction of psychological needs on job satisfaction, work engagement, turnover intention and flourishing of IT professionals. Study 3 showed that work role fit and the availability of resources were strong predictors of flourishing at work and in life. Work role fit, the availability of resources, and supervisor relations impacted job satisfaction and social well-being indirectly through autonomy satisfaction. The availability of resources impacted work engagement and psychological well-being indirectly via competence satisfaction. Furthermore, work role fit, the availability of resources, and supervisor relations impacted psychological well-being indirectly through relatedness. Recommendations for future research were made.PhD, Labour relations management, North-West University, Vaal Triangle Campus, 2012
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Robinson, Nicole Dianne. "The relationship between organisational commitment, work engagement and turnover intentions." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/6582.
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“The question of employee turnover has come to gain greater attention especially in the 21st century where organisations all over the world, in various industries, have faced this problem at some stages of their evolution” (Zahra et al, 2013:78). Turnover intentions have further become a vital study for organisations and researchers as research has found that once an employee has actually implemented the behaviour to quit, it is highly unlikely that an employer will be able to “gain access to them to understand their prior situation” (Darroux, Johnathan & Thibeli, 2013:78). Several studies have been devoted to examine the impact of various factors such as organisational commitment, work engagement, age, gender and tenure on turnover intentions in an attempt to assist organisations in alleviating the challenges associated with turnover (Darroux, Johnathan & Thibeli, 2013). The results of these studies have continually shown that both work engagement and organisational commitment have a significant effect on turnover intentions (Yin & Yang, 2002; Meyer, Stanley, Herscovitch & Topolnytsky, 2002 and Tett & Meyer, 1993).
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Magocoba, Noncedo. "The impact of job satisfaction and organisational commitment on turnover intentions amongst high school teachers: a case of Fort Beaufort district in Eastern Cape." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/d1013589.
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This study focused on establishing the impact of job satisfaction (JS) and organisational commitment (OC) on turnover intentions of high school teachers in Fort Beaufort. Quantitative research methodology was used to gather data with the use of the short version of the Minnesota Job Satisfaction Questionnaire; the Organisational Commitment Questionnaire measuring three facets of commitment (affective, continuance, and normative); and Turnover Intention Questionnaire consisting of three items. Validity and reliability of each instrument was presented and explained. Data analysis was facilitated by the use of Statistical Package for Social Sciences (SPSS). The results indicated that teachers’ level of satisfaction was high with many aspects of their job and it was low with some aspects with pay and the amount of work being the lowest. A negative relationship between job satisfaction and turnover was established, and organisational commitment was found to influence turnover intention.
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Axelsson, Johan. "Etiskt ledarskap och korrelationen med anställdas intentioner att lämna en organisation : En studie på ett marktjänsteföretag på en tysk flygplats." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-70962.
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Syftet med studien var att för förklara och analysera hur etiskt ledarskap är relaterat till anställdas intentioner att lämna en organisation i en lågavlönad servicesektor, samt hur samhörighet som en tredje, situationsanpassad variabel betingar den relationen. För studien användes en positivistisk forskningsfilosofi och en deduktiv ansats. En kvantitativ metod valdes där datainsamlingen skedde via en internetbaserad enkätundersökning riktad till medarbetare på ett marktjänsteföretag på en tysk flygplats som fullständigt besvarades av 75 respondenter. Resultatet av studien indikerar att etiskt ledarskap har en negativ korrelation med anställdas intentioner att lämna däremot betingar inte samhörighet den relationen utan samhörighet visade sig istället ha en direkt negativ korrelation med anställdas intentioner att lämna.The purpose of this study was to explain and analyze how ethical leadership is related to employee’s turnover intention in a low-income service industry, as well as how connectedness, as a contingency moderate this relation. This study used a positivistic research philosophy and a deductive approach where the data was collected using an internet-based survey delivered to a ground handling organization operating at a German airport. The result indicated that ethical leadership has a negative correlation with turnover intention, however, connectedness seemed to have no moderating affect but a direct negative correlation with turnover intention itself.
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Swart, Johannes Petrus. "Antecedents and outcomes of happiness of managers in the agricultural sector in South Africa /|cJohannes Petrus Swart." Thesis, North-West University, 2011. http://hdl.handle.net/10394/10363.
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The happiness of managers is an important research theme for several reasons. Managers spend most of their working day with people, are constantly interacting with various social systems and are role models for happiness in organisations. Furthermore, happiness (in terms of feeling and functioning well) is associated with mental health and positive organisational outcomes. The prevalence of positive mental health is relatively low, with less than a third of the population experiencing high mental health. Research about happiness is necessary given that gains in mental health predict declines in mental illness. Two conceptualisations of happiness, namely authentic happiness (Seligman, 2002), and flourishing (Keyes, 2005) include dimensions of feeling and functioning well. No studies have been conducted regarding the happiness of managers in South Africa. Therefore, research is necessary to investigate the factors associated with happiness, as well as the pathways to managers’ happiness. Psychological need satisfaction is an important pathway through which social-contextual variables impact happiness of people. The aim of this research was to investigate the state of, antecedents and outcomes of happiness of managers in the agricultural sector in South Africa. A cross-sectional design with managers in the South African agricultural sector (N = 507) was used. The Orientations to Happiness Questionnaire, Satisfaction with Life Scale, Job Satisfaction Scale, Organisational Citizenship Behaviour Scale, Organisational Commitment Scale, Antecedents Scale, Work-related Basic Need Satisfaction Scale, Work Engagement Scale, Mental Health Continuum Short Form, Questionnaire for Eudaimonic Well-being, Work-role Fit Scale, Work-Life Questionnaire and Turnover Intention Scale were utilised. Cronbach alpha coefficients, exploratory factor analysis, Pearson correlations, multiple regression analysis, descriptive statistics and mediational analysis (Omnibus procedure) were applied. Structural equation modelling was used to test a structural model of orientations to happiness and its relation to various organisational outcomes. The results of study 1 showed that orientations to happiness (i.e. pleasure, meaning and engagement) had strong direct effects on subjective well-being, job satisfaction and organisational citizenship behaviour. Orientations to happiness impacted job satisfaction indirectly through subjective well-being. Subjective well-being had a strong direct and positive effect on job satisfaction. Orientations to happiness and subjective well-being affected organisational commitment indirectly through their effects on job satisfaction. Concerning happiness as flourishing at work, the results of study 2 showed that 3% of the managers were languishing, 48.5% were moderately flourishing, while 48.5% were flourishing. Task characteristics, supervisor relations, availability of resources impacted job satisfaction, emotional and psychological well-being of managers. Remuneration was associated with job satisfaction, emotional and social well-being. Task characteristics, supervisor relations, personal resources and remuneration satisfied the psychological needs for autonomy, competence and relatedness, which impacted job satisfaction, work engagement and flourishing of managers positively. The results of study 3 showed that factors contributing to meaningful work (work role fit, good co-worker relations, meaningful tasks and work beliefs) had direct effects on psychological need satisfaction, purpose and meaning in life, organisational citizenship behaviour and turnover intention. Work role fit, co-worker relations, task characteristics and career orientation (as a work belief) impacted meaning and purpose in life indirectly through competence satisfaction. Purpose in life impacted turnover intention negatively via psychological need satisfaction, while meaning in life impacted organisational citizenship behaviour and turnover intention via competence and relatedness satisfaction. Recommendations for future research were made.PhD, Industrial Psychology, North-West University, Vaal Triangle Campus, 2012
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De, Villiers Jacob Rudolph. "Positive organisations the impact of leader relations and role clarity on turnover intention / Jacob Rudolph de Villiers." Thesis, North-West University, 2011. http://hdl.handle.net/10394/7178.
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Organisations of today demand efficiency, rationality and personal sacrifice to
achieve company goals and profit margins. The integral part that leader relations play
in organisations is becoming more evident in the current economic climate. It is
therefore vital that organisations focus on good relations in order to achieve
engagement, resulting in lower levels of turnover intention. Organisations can be
viewed as positive when leaders focus on the importance of people to enhance
performance and employee wellness. The general objective of this study was to determine the relationship between leader member-exchange, role clarity, psychological empowerment, engagement and turnover intention. A specific financial institution within the Gauteng province was selected and regional managers, branch managers and consultants participated in the research. A cross-sectional survey design was used to collect data. The Leader-Member Exchange questionnaire, Role Conflict and Ambiguity Questionnaire, Measuring Empowerment Questionnaire, Engagement Questionnaire and Intention to- leave Scale were administered. Statistical analysis was carried out by means of SPSS and AMOS. Factor analysis indicated a one factor structure for LMX7, MRCAQ, WEQ, TIS and a four factors structure for MEQ. The scales all showed acceptable reliabilities. The results showed that LMX, role clarity, psychological empowerment, work engagement, and turnover intention were related. Role clarity mediated the relationship between LMX and psychological empowerment, while psychological empowerment mediated the relationship between role clarity and work engagement as well as turnover intention.Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2011
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Mahesar, Hakim Ali. "The impact of HRM bundles and organisational commitment on managers' turnover intentions." Thesis, University of Bedfordshire, 2015. http://hdl.handle.net/10547/584266.
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Despite the significance of understanding the reasons under which talented individuals are more likely or less likely to quit, the nature of the relationship between Human Resource Management Practices (HRMPs) and turnover intentions has proven to be unclear. Prior studies suggest that talented employees’ turnover imposes significant negative impact on organisational performance, e.g. decrease in productivity, profitability, innovation, serviceability and morale of remaining employees. Likewise, a serious talented Frontline Managers (FLMs) turnover is observed in the private banks of Pakistan. The corresponding reason identified is their dissatisfaction with existing conventional HRMPs, which are typically bureaucratic in nature with no provision of training and development, and lack appreciation, seniority-based pay and promotions. Owing to these factors, FLMs are switching towards reputable government and multinational organisations. In fact, FLMs play an important role in the development and success of banks. To investigate this issue, the present study elaborates an examination of the use of synergistic HRMPs in an on-going effort to control the talented FLMs’ turnover intentions. Precisely, it examines the impact of two formative bundles, namely, skills-enhancing practices (SEPs, i.e. training and development) and motivation-enhancing practices (MEPs, i.e. pay, promotion, recognition and job security) on FLMs’ turnover intentions through organisational commitment. The research methodology employs a positivist philosophy, deductive approach and a quantitative method followed by a survey-based research design. A total of 500 questionnaires were distributed through random sampling technique; 344 questionnaires were finalised for analysis. PLS-SEM was used to test the research hypotheses. Contrary to conventional wisdom, the findings of this study indicate that both SEPs and MEPs demonstrate no significant direct impact on talented FLMs’ turnover intentions. However, organisational commitment (OC) has been found to fully mediate the relationships between both HRM bundles and FLMs’ turnover intentions. This research contributes to HRM literature particularly in the area of HRMPs—Turnover relationships. Furthermore, this study reveals that socio-economic relationships can be used to influence FLMs’ OC and turnover intentions. The findings further suggest that adoption of effective SEPs and MEPs in local banks enhance talented FLMs’ skills and motivation which eventually reduce their turnover intentions. Additionally, this study highlights the important and critical role of OC in HRMPs—turnover relationships, particularly in the Pakistani banking sector and further recommends management to review their HRMPs, which not only tend to reduce turnover but also lead to FLMs’ enhanced enthusiasm to serve.
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Roberts, Jordan Rachel Simeon. "Job satisfaction, organisational commitment, professional commitment and turnover intentions among information technology professionals /." Title page, contents and abstract only, 2001. http://web4.library.adelaide.edu.au/theses/09SPS/09spsr6454.pdf.
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Satardien, Maahierah. "Perceived organisational support, organisational commitment and turnover intentions amongst employees in a selected company in the aviation industry." University of the Western Cape, 2014. http://hdl.handle.net/11394/4207.
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Magister Commercii (Industrial Psychology) - MCom(IPS)A large body of research on staff turnover report that intention to leave the organisation is one of the key predictor’s to staff turnover (Chen & Francesco, 2003; Steel & Lounsbury, 2009). Researchers agree that when organisational commitment is high amongst staff the result is low turnover (Abdulkadir & Orkan, 2009; Culpepper, 2011; Muse & Stamper, 2007; Rhoades & Eisenberger, 2002). A strong correlation between voluntary turnover and the three organisational commitment dimensions (namely, affective, continuance and normative) was also found (Tansky & Cohen, 2001; Ucar & Otten, 2010). Organisational commitment has been identified as an important employee job related behaviour and perceived organisational support plays a vital role in enhancing employees’ organisational commitment. As employees’ commitment increases, employees feel more obligated and committed towards their organisation and products of this increased commitment are favourable benefits such as organisational effectiveness, reduced turnover, improved performance and reduced absenteeism (Yang, Wu, Chang, & Chien, 2011). The purpose of this study was to identify the relationship between perceived organisational support, organisational commitment and turnover intentions. Convenience sampling was used to identify the sample and questionnaires were used to collect the data. The questionnaires used to gain information include a biographical questionnaire; Eisenberger et al.’s Survey of Perceived Organisational Support, Meyer and Allen’s Organisational Commitment Questionnaire and Roodt’s Turnover Intentions Questionnaire. These questionnaires were administered to individuals employed as load control agents and support staff at a selected company in the aviation industry. The data was analysed using SPSS version 22. The results of the study reveal that no statistically significant relationship exists between perceived organisational support and turnover intentions amongst employees, however a statistically significant relationship between organisational commitment and its various dimensions namely, affective, continuance and normative commitment was found with turnover intentions. Furthermore, a statistically significant relationship between perceived organisational support and organisational commitment and its various dimensions namely, affective, continuous and normative commitment was also found. In addition to this both perceived organisational support and organisational commitment were found to predict turnover intentions. However, organisational commitment was found to be a stronger predictor of turnover intentions than perceived organisational support. Furthermore, when exploring the dimensions of organisational commitment and turnover intentions, normative commitment was found to be the strongest predictor of turnover intentions. Limitations of the findings are presented and possible recommendations for the organisation and future research are also provided.
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Gutö, Jonas, and Mattias Malmgren. "Vad gör vissa medarbetare mer benägna att sluta än andra? : En studie om hur medarbetares organisationsidentifikation och yrkesstatus påverkar deras intentioner att lämna sin organisation." Thesis, Högskolan i Skövde, Institutionen för handel och företagande, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-10187.
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Lojalitet gentemot arbetsgivare har tidigare ansetts vara en merit för anställda, medan det i dagens arbetsliv kan upplevas vara mer av en belastning. Lojala medarbetare får ofta en sämre löneutveckling och blir mindre attraktiva på arbetsmarknaden än de som med jämna mellanrum byter arbetsplats, vilket kan vara en orsak till att organisationer idag har problem med personalomsättningar där individer lämnar sina anställningar i snabbare takt än vad som förväntas. Detta ställer höga krav på organisationer att arbeta strategiskt med sitt personalarbete för att rekrytera rätt personal samt behålla dem. Studiens syfte var att undersöka varför vissa individer är mer benägna till att lämna sina organisationer än andra. Detta genomfördes genom att kvantitativt studera variablerna organisationsidentifikation, upplevd yrkesstatus och dess korrelation med individens intention att lämna sin organisation. Studien genomfördes i samarbete med Försvarsmakten och Skaraborgs regemente P4. Respondenterna i studien bestod av soldater från den 42:a mekaniserade bataljonen vilka samtliga tillhörde yrkeskategorin kontinuerligt anställda soldater. Resultatet visade signifikanta negativa samband mellan organisationsidentifikation och individens intention att lämna sin organisation (β=-.39, p=<.001) samt mellan yrkesstatus och intentionen att lämna sin organisation (β =-.35, p=<.001). Organisationsidentifikation hade även ett signifikant positivt samband med yrkesstatus (β =.34, p=<.001). Resultatet indikerar därmed på att organisationsidentifikation inte bara påverkar individens intention att lämna sin organisation, vilket även tidigare studier visat, utan att den även påverkar medarbetares upplevda yrkesstatus. Detta ger incitament till organisationer att aktivt arbeta med att öka sina anställdas organisationsidentifikation om yrkets status upplevs vara låg samt om personalomsättningen är för hög.Loyalty towards the employer has been considered a merit in the past. In today'slabor, loyalty may instead be regarded as a burden on the loyal employee because he/she often gets lower wage and gets less attractive on the labor market than those who change jobs every once in a while. This may cause problems within the organizations, such as a high employee turnover where individuals leave their jobs in a faster pace than the organizations expect. This places high demands on organizations to work strategically with their Human Resources Department to recruit the right staff and retaining them in the organization. The purpose of this study was to examine why some individuals are more likely to leave their organizationsthan others. This was accomplished through measuring the variables organizational identification, perceived occupational status and its correlation with the intention to leave their organization. A quantitative survey was conducted in collaboration with the Swedish Armed Forces. The respondents consisted of professional soldiers from Skaraborgs regiment serving in the 42nd mechanized battalion. The results showed significant negative correlations between organizational identification and intention to leave their organization (β=-.39,p=<.001), and perceived occupational status and intention to leave their organization (β =-.35,p=<.001). Organizational identification also had a significant positive association with perceived occupational status (β=.34, p=<.001). The results indicate that organizational identification affects not only the intention to leave their organization, which also has been shown by previous studies, but also employees' perceived occupational status. This provides incentives for organizations to work actively to increase their employees' organizational identification if the employee’s perceive a low occupational status and if the turnover rates are high.
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Prinsloo, Mariechen. "Job insecurity in a retail bank in South–Africa : scale validation and an exploration of negative attitudinal outcomes / Prinsloo M." Thesis, North-West University, 2011. http://hdl.handle.net/10394/7294.
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The objective of this study was, firstly, to investigate the reliability of a measure of qualitative and
quantitative job insecurity and, secondly, to determine the relationship between qualitative and
quantitative job insecurity, job satisfaction, affective organisational commitment, turnover intention and
locus of control. A cross–sectional survey design was used which included participants randomly selected
from a retail banking group across junior, supervisory and middle management levels (n=178). The job
insecurity scales of Hellgren, Sverke and Isaksson (1999); job satisfaction scale of Hellgren, Sjöberg and
Sverke (1997); affective organisational commitment scale of Allen and Meyer (1990); turnover intention
scale of Sjöberg and Sverke (2001) and the locus of control scale of Levenson (1981) were administered.
Descriptive statistics were used in order to analyse the data. Structural equivalence was used for the
comparison of the factor structures of the job insecurity scale for the three language groups. Furthermore,
in order to determine the relationships between the variables, the Pearson product–moment correlation
coefficients were used, while the dependent variable turnover intention was predicted by means of a
regression analysis.
As indicated at the outset, two research articles form the basis of this mini–dissertation:
Based on the first article, results indicate that both the qualitative and quantitative scale presented
satisfactory levels of reliability across different language groups, and a relationship between these
dimensions (quantitative and qualitative) was noticeable. However, the item “I think my future prospects
and opportunities within the organisation are good” included in the qualitative job insecurity scale could
well be problematic, the deduction being that language barriers probably played a role in participants’
interpretation of the question.
According to the second article, both qualitative and quantitative job insecurity positively related to
turnover intentions. Furthermore, job satisfaction reported a negative relationship with turnover intention,
and a negative relationship between qualitative job insecurity and job satisfaction came to the fore. Locus
of control, on the other hand, had a direct bearing on qualitative job insecurity, while only job satisfaction and quantitative job insecurity directly predicted employees’ turnover intention in the banking sector.
Finally, locus of control seemingly had no mediating effect when predicting turnover intention.
Based on the afore–going, this mini–dissertation will conclude by offering deductions and making
recommendations for further research as well as offering possible solutions to the commercial banking
sector as far as the retention of staff is concerned.Thesis (M.Com. (Human Resource Management))--North-West University, Potchefstroom Campus, 2012.
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Ngcebetsha, Siviwe. "The relationship between organisational commitment, stress and turnover intentions amongst teachers in the Eastern Cape." University of the Western Cape, 2010. http://hdl.handle.net/11394/8446.
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Magister Commercii (Industrial Psychology) - MCom(IPS)Generally high employee commitment is a major characteristic of world class organisations (Lesabe & Nkosi, 2007). There is empirical evidence that the strength of organisational commitment helps predict employees' turnover intentions (Arnolds & Boshoff, 2004; Boshoff & Arnolds, 1995; Boshoff, Van Wyk, Hoole & Owen, 2002). There are a plethora of factors that may influence organisational commitment (Broadfield & Edwards, 1998) and stress has been postulated to be one such factor which is purported to be associated with organisational commitment and withdrawal behaviour (Nieumann, 1993). Job stress has become a concern to stakeholders of education including critics of education as well as teachers, the provincial administration, parents and governing bodies. Every year fewer tertiary students enroll for training in education, which exacerbates an already crippled teaching staff component within the Eastern Cape. Adding to the shortage of teachers is the rapid exodus of teachers, which is starts to happen from the time that they graduate, as they are often made lucrative offers by international recruitment agencies (Samodien, 2008). Samodien (2008) reports that the actions of international recruitment agencies, in an attempt to draw away new teaching graduates include lucrative financial offers, recruitment campaigns at university campuses, posted letters and e-mail, presentations on campus, guaranteed work, long term teaching contracts, tax-free salaries, a 13th cheque, fully-furnished rent-free accommodation, assistance in processing visa's, opening foreign bank accounts in host countries, and return tickets to South Africa Swartz (2008), the Head of Education in the Eastern Cape responded to the above report on the exodus by stating that teachers have always left the profession for "greener pastures", describing the exodus of teachers as "normal", that the international trend of open employment facilitates the poaching of teachers and that the problem is not unique to South Africa. However, of concern to him was the exodus of teachers trained in the fields of Mathematics, Science, and the Languages, and the smaller number of young people enrolling for teaching. He maintains that the Eastern Cape province has sufficient teachers to fill the existing vacant positions and that with projected growth levels, the province should be able to meet the need for teachers in the future.
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Salie, Ricardo. "The relationship between organisational commitment and turnover intentions during a restructuring process in a hospitality environment." University of the Western Cape, 2015. http://hdl.handle.net/11394/5014.
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Magister Commercii (Industrial Psychology) - MCom(IPS)Set against the tenuous relationship between government (public sector), organisations (private sector) and trade unions, employees’ commitment to the success of their respective organisations are of utmost importance. Heugens and Schenk (2004) maintains stakeholders may oppose restructuring efforts as invariably some constituencies will be likely to lose a strategic advantage as a result of drastic change such as a restructure. This reality has resulted in these stakeholders having to find a common ground to ensure economic competitiveness and longevity of South African organisations. Where this common ground has been elusive, organisations need to find the balance between profitability, environment and its people. According to the King III Report (2009, as cited in Du Plooy & Roodt, 2013) this is referred to as the triple bottom line that is profit, planet and people, which are integrally linked to employee turnover and organisational strategy. Organisational commitment is a key factor to success for organisations in order to obtain and maintain a competitive advantage. Coetzee and Botha (2012) posit that organisations in today’s competitive world require each employee to be committed to the organisation’s objectives and function as an effective team. A competitive advantage is needed to achieve high performance (Nienaber & Masibigiri, 2012). The working world has evolved from one where job security is no longer as prevalent as it used to be. Consequently and understandably, employees’ commitment to their organisations has diminished. Organisations are required to now investigate, understand and put measures in place to grow employee commitment in order have a successful business operation. This study intended to primarily establish whether a relationship exists between organisational commitment and turnover intentions amongst employees in an organisation undergoing restructuring. Additional variables namely age and tenure were used to establish if these variables have any bearing on levels of organisational commitment. The matter of organisational restructuring may act as an antecedent variable to both organisational commitment as well as turnover intentions. An organisational restructuring is likely to have a negative effect on employees’ organisational commitment. Thus, the affective commitment, continuance commitment and normative commitment of employees were also contrasted with turnover intentions. Correspondingly, news of an impending restructure may serve to increase employees’ intentions to terminate employment with the organisation. The sample included 144 respondents (n = 144) from an organisation within the hospitality industry. A method of non-probability, convenience sampling was utilised due to the nature of the study. A Biographical Questionnaire, Organisational Commitment Questionnaire and Turnover Intention Questionnaire were utilised for data collection purposes. The biographical questionnaire aimed to elicit among others important details such as gender, race, age, marital status, qualifications, language preferences and years of service were used for statistical purposes. Once the information was collected, the Pearson data analysis technique and Analysis of Variance technique were used to establish the relationships and differences between the respective variables under investigation. The results in the study indicate that significant inverse relationships exist between organisational commitment and turnover intentions. Significant differences were found in organisational commitment based on age and tenure. Similar statistically significant differences were discovered in turnover intentions according to employees’ age and tenure. Affective, continuance and normative commitment exhibited significant relationships with turnover intentions. The study in closing makes reference to the limitations experienced in the study as well as recommendations for future research especially on organisational commitment and turnover intentions of employees within a restructured or restructuring environment.
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Sampson, Ricardo. "A study of the relationship between job satisfaction, organisational commitment and turnover intentions amongst call centre agents in a call centre in the Western Cape." University of the Western Cape, 2012. http://hdl.handle.net/11394/4523.
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Magister Commercii (Industrial Psychology) - MCom(IPS)Research suggests that a positive relationship exists between job satisfaction and organizational commitment and increasing the job satisfaction and commitment of employees impacts positively on their job performance and productivity. In addition to this, research also shows that these attitudes have implications for positive job related behaviours such as reduced turnover and intention to quit. The argument is that with the call centre industries ‘expansion and subsequent rising turnover, the necessity to ensure a high level of satisfaction and commitment amongst call centre agents as to reduce intention to quit and eventual turnover has become of paramount importance. This study therefore investigated the relationship between job satisfaction, organisational commitment and turnover intentions among call centre agents in a call centre in the Western Cape. The sample group consisted of one hundred and seventy two (n=172) call centre agents in a call centre in the Western Cape. A biographical questionnaire, Minnesota Satisfaction Questionnaire (MSQ), Organisational Commitment Questionnaire (OCQ) and Intention to Quit Scale were administered to the respondents. Once the questionnaires were returned the raw data was captured into SPSS and statistically analysed. Pearson Product-Moment Correlation Coefficient was utilised to determine the relationships between job satisfaction, organisational commitment and turnover intentions amongst call centre agents. Furthermore multiple regression analyses was utilised to determine the variance between biographical variables (age, gender, tenure in a call centre and tenure in the organisation as a whole), job satisfaction and organisational commitment amongst call centre agents. The results indicate that there is a significant relationship between job satisfaction and organisational commitment amongst the sample of call centre agents. There was also a significant negative relationship between organisational commitment and intention to quit. In addition, there was a significant negative relationship between job satisfaction and intention to quit. Further findings of the current study point to a significant relationship in job satisfaction based on employees‘ age and tenure in the call centre. However, no significant relationship was found between all the biographical characteristics of gender, age, tenure in the call centre, tenure in the organisation as a whole and organisational commitment. Implications for the management of job satisfaction, organisational commitment and turnover intentions are provided based on the results which were obtained in the current study.
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Fortuin, Tarrn Marisha-Joy. "The influence of perceived organisational support and organisational commitment on turnover intentions within selected Higher education and training institutions in the Western Cape." University of the Western Cape, 2017. http://hdl.handle.net/11394/5726.
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Magister Commercii - McomHigh staff turnover has been a cause for concern for most organisations in South Africa. Tertiary institutions have not been spared. Tertiary institutions that are surviving are the ones that are offering some support to their employees especially in the light of the so-called "publish or perish" adage that is prevalent among tertiary institutions as they compete to be the best in research output and quality. The purpose of the current research study was to answer the question, "What is the influence of Perceived Organisational Support (POS) and organisational commitment on turnover intention among academic staff at selected higher education institutions in the Western Cape Province of South Africa?"
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Hussain, Taiba. "Employee turnover intentions of self-initiated expatriates in healthcare organisations in the United Arab Emirates." Thesis, King's College London (University of London), 2016. https://kclpure.kcl.ac.uk/portal/en/theses/employee-turnover-intentions-of-selfinitiated-expatriates-in-healthcare-organisations-in-the-united-arab-emirates(f2c8509e-1cb4-4aeb-bd2e-cf242187b60f).html.
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Employee turnover is one of the most widely studied concepts in the organisational behaviour literature. While there has been significant progress in understanding why and how employees quit their jobs, there is much more still to be learned about certain areas of voluntary employee turnover. One area that requires particular attention is the voluntary turnover of self-initiated expatriates. These are professionals who choose to relocate to another country to seek job opportunities. Empirical research on self-initiated expatriates is extremely scarce and mostly descriptive and exploratory. Existing literature on expatriate turnover has tended to examine isolated factors leading to expatriate turnover and has not incorporated these within a theoretical model. Using a quantitative methodology, this thesis drew upon a sample of 204 employees working in healthcare organisations in the United Arab Emirates (UAE), to pursue two aims: 1) to develop a model of self-initiated expatriate turnover intentions through identifying the effects of three major forces on expatriates’ turnover intention, namely, job satisfaction, job embeddedness, and shock; 2) to examine the generalisibility of existing turnover models for expatriates in a non-western context, the UAE. Findings indicate that job satisfaction and affective organisational commitment are negatively related to turnover intention of self-initiated expatriates. Results also indicate that on-the-job embeddedness negatively influences turnover intentions of self-initiated expatriates over and beyond job satisfaction and affective organisational commitment, whereas, off-the-job embeddedness does not. Finally, results show a significant positive relationship between shock and turnover intentions of self-initiated expatriates over and beyond job satisfaction, affective organisational commitment, and job embeddedness. This relationship is moderated by off-the-job embeddedness. The thesis discusses the implications of these findings for the generalisability of existing turnover models for expatriates in a non-western context.
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Twumasi, Ampofo Emmanuel. "Job embeddedness and turnover intentions: The moderating role of affectivity traits, career stages and perceptions of organisational politics." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2019. https://ro.ecu.edu.au/theses/2208.
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The study tested the applicability of job embeddedness (JE) theory in Ghana. It also examined moderating effects of affectivity traits, career stage and perceptions of organisational politics (POP) on the JE–turnover intentions relationship. Analyses revealed that composite JE and its dimensions and sub-dimensions (except community fit) were negatively related to turnover intentions. Affectivity traits, POP and career stages moderated the JE–turnover intentions relationship. The study expands the predictive validity of JE to Ghana and adds to the few moderators that have been identified in previous studies. Strategies for increasing managerial employees’ embeddedness and reducing their turnover are proposed.
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Almalki, Mohammed Jubran. "Quality of work life and turnover intention in primary healthcare organisations : a cross-sectional study of registered nurses in Saudi Arabia." Thesis, Queensland University of Technology, 2012. https://eprints.qut.edu.au/50766/1/Mohammed_Almalki_Thesis.pdf.
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Purpose: The purpose of this study was to improve the retention of primary healthcare (PHC) nurses through exploring and assessing their quality of work life (QWL) and turnover intention.
Design and methods: A cross-sectional survey design was used in this study. Data were collected using a questionnaire comprising four sections (Brooks’ survey of Quality of Nursing Work Life [QNWL], Anticipated Turnover Intention, open-ended questions and demographic characteristics). A convenience sample was recruited from 143 PHC centres in Jazan, Saudi Arabia. A response rate of 87% (n = 508/585) was achieved. The SPSS v17 for Windows and NVivo 8 were used for analysis purposes. Procedures and tests used in this study to analyse the quantitative data were descriptive statistics, t-test, ANOVA, General Linear Model (GLM) univariate analysis, standard multiple regression, and hierarchical multiple regression. Qualitative data obtained from responses to the open-ended questions were analysed using the NVivo 8.
Findings: Quantitative findings suggested that PHC nurses were dissatisfied with their work life. Respondents’ scores ranged between 45 and 218 (mean = 139.45), which is lower than the average total score on Brooks’ Survey (147). Major influencing factors were classified under four dimensions. First, work life/home life factors: unsuitable working hours, lack of facilities for nurses, inability to balance work with family needs and inadequacy of vacations’ policy. Second, work design factors: high workload, insufficient workforce numbers, lack of autonomy and undertaking many non-nursing tasks. Third, work context factors: management practices, lack of development opportunities, and inappropriate working environment in terms of the level of security, patient care supplies and unavailability of recreation room. Finally, work world factors: negative public image of nursing, and inadequate payment. More positively, nurses were notably satisfied with their co-workers. Conversely, 40.4% (n = 205) of the respondents indicated that they intended to leave their current employment.
The relationships between QWL and demographic variables of gender, age, marital status, dependent children, dependent adults, nationality, ethnicity, nursing tenure, organisational tenure, positional tenure, and payment per month were significant (p < .05). The eta squared test for these demographics indicates a small to medium effect size of the variation in QWL scores. Using the GLM univariate analysis, education level was also significantly related to the QWL (p < .05). The relationships between turnover intention and demographic variables including gender, age, marital status, dependent children, education level, nursing tenure, organisational tenure, positional tenure, and payment per month were significant (p < .05). The eta squared test for these demographics indicates a small to moderate effect size of the variation in the turnover intention scores. Using the GLM univariate analysis, the dependent adults’ variable was also significantly related to turnover intention (p < .05).
Turnover intention was significantly related to QWL. Using standard multiple regression, 26% of the variance in turnover intention was explained by the QWL F (4,491), 43.71, p < .001, with R² = .263. Further analysis using hierarchical multiple regression found that the total variance explained by the model as a whole (demographics and QWL) was 32.1%, F (17.433) = 12.04, p < .001. QWL explained an additional 19% of the variance in turnover intention, after controlling for demographic variables, R squared change =.19, F change (4, 433) = 30.190, p < .001. The work context variable makes the strongest unique contribution (-.387) to explain the turnover intention, followed by the work design dimension (-.112). The qualitative findings reaffirmed the quantitative findings in terms of QWL and turnover intention. However, the home life/work life and work world dimensions were of great important to both QWL and turnover intention. The qualitative findings revealed a number of new factors that were not included in the survey questionnaire. These included being away from family, lack of family support, social and cultural aspects, accommodation facilities, transportation, building and infrastructure of PHC, nature of work, job instability, privacy at work, patients and community, and distance between home and workplace. Conclusion: Creating and maintaining a healthy work life for PHC nurses is very important to improve their work satisfaction, reduce turnover, enhance productivity and improve nursing care outcomes. Improving these factors could lead to a higher QWL and increase retention rates and therefore reinforcing the stabilisation of the nursing workforce. Significance of the research: Many countries are examining strategies to attract and retain the health care workforce, particularly nurses. This study identified factors that influence the QWL of PHC nurses as well as their turnover intention. It also determined the significant relationship between QWL and turnover intention. In addition, the present study tested Brooks’ survey of QNWL on PHC nurses for the first time. The qualitative findings of this study revealed a number of new variables regarding QWL and turnover intention of PHC nurses. These variables could be used to improve current survey instruments or to develop new research surveys. The study findings could be also used to develop and appropriately implement plans to improve QWL. This may help to enhance the home and work environments of PHC nurses, improve individual and organisational performance, and increase nurses’ commitment. This study contributes to the existing body of research knowledge by presenting new data and findings from a different country and healthcare system. It is the first of its kind in Saudi Arabia, especially in the field of PHC. It has examined the relationship between QWL and turnover intention of PHC nurses for the first time using nursing instruments. The study also offers a fresh explanation (new framework) of the relationship between QWL and turnover intention among PHC nurses, which could be used or tested by researchers in other settings. Implications for further research: Review of the extant literature reveals little in-depth research on the PHC workforce, especially in terms of QWL and organisational turnover in developing countries. Further research is required to develop a QWL tool for PHC nurses, taking into consideration the findings of the current study along with the local culture. Moreover, the revised theoretical framework of the current study could be tested in further research in other regions, countries or healthcare systems in order to identify its ability to predict the level of PHC nurses’ QWL and their intention to leave. There is a need to conduct longitudinal research on PHC organisations to gain an in-depth understanding of the determents of and changes in QWL and turnover intention of PHC nurses at various points of time. An intervention study is required to improve QWL and retention among PHC nurses using the findings of the current study. This would help to assess the impact of such strategies on reducing turnover of PHC nurses. Focusing on the location of the current study, it would be valuable to conduct another study in five years’ time to examine the percentage of actual turnover among PHC nurses compared with the reported turnover intention in the current study. Further in-depth research would also be useful to assess the impact of the local culture on the perception of expatriate nurses towards their QWL and their turnover intention. A comparative study is required between PHC centres and hospitals as well as the public and private health sector agencies in terms of QWL and turnover intention of nursing personnel. Findings may differ from sector to sector according to variations in health systems, working environments and the case mix of patients.
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Berggren, Ann. "Förebyggandet av hög personalomsättning: en kvantitativ analys av möjliga prediktorer för avsikten att lämna en organisation." Thesis, Stockholms universitet, Psykologiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-144304.
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Hög personalomsättning är ett kostsamt problem för organisationer. I försök att motverka problemet har forskare försökt hitta personalomsättningens orsaker. Arbetstagares avsikt att lämna en organisation har visat sig vara en viktig prediktor för omsättning och därför har forskare studerat orsaker till denna avsikt. Syftet med denna undersökning var att undersöka de prediktorer som tidigare forskning visat kan vara signifikanta för avsikten att lämna en organisation: socialiseringstaktiker; organisationsengagemang; övergripande rättvisa; och medarbetarbeteenden. Undersökningen som här genomförts bestod av 74 deltagare som hade jobbat på sin arbetsplats i max sex månader och rekryterades via tillgänglighetsurval. Datainsamlingen skedde genom en webbenkät med självskattningsformulär. En multipel regressionsanalys visade att övergripande rättvisa och investerande kontra fråntagande socialiseringstaktiker var signifikanta prediktorer för avsikten att lämna organisationen. På grund av att urvalet var ett relativt litet snöbollsurval utan stor varians i demografisk bakgrund bör inga stora slutsatser dras utifrån detta resultat, men resultatet kan inspirera till vidare forskning inom ämnet.
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Masemola, Sheweng Emily. "Employee turnover intentions, organisational commitment and job satisfaction in a post-merger tertiary institution : the case of the University of Limpopo." Thesis, University of Limpopo (Turfloop Campus), 2011. http://hdl.handle.net/10386/484.
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Thesis (MBA) -- University of Limpopo, 2011The change or transformation of higher education institutions in South Africa (SA) was mandated by the government, as a response to address past disparities that prevailed as a result of the apartheid government. These disparities, included inter alia, improving access to higher education institutions, improving staff and student equity and improving the quality of higher education throughput. The merger of higher education institutions in SA, like any other institution in another country that had undergone a similar form of change, mostly share the similar experiences, especially if the mergers are mandated by the government. The fundamental issue and the inspiration of the study is the impact of the merger, whether directly or indirectly, on employees’ job satisfaction, organisational commitment and intention to leave. The target population of the study was the university of Limpopo employees, clustered into three categories, viz. the academic, administrative and support services personnel. The study used a random sampling method. A questionnaire, with a combination of closed and open ended questions, was used to collect data. The results indicated that the respondents were not satisfied with their jobs had low organisational commitment and some intentions to leave the employ of the university. However, they indicated that the merger had very little effect on these results.
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Swartz, Natasha Lizette. "The relationship between transformational leadership, employee engagement and intention to quit among employees at a selected organisation." University of the Western Cape, 2020. http://hdl.handle.net/11394/7996.
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Masters of CommerceOrganisations should focus their attention on strategies that mitigate the intention to quit of employees, this can be achieved through creating an environment that is favourably disposed to an efficient and engaged workforce and by driving transformational leadership approaches. Recognising the immense value of human capital and the devastating effects linked to the loss of valued employees, organisations should direct their focus on effective ways to deal with undesirable staff turnover issues. In the present challenging economic times, organisations and researchers are increasingly exploring factors that could contribute to retaining talent and improve leadership as well as employee engagement practices to optimise organisational outcomes through employees’ talent. The present study sought to contribute to existing research pertaining to transformational leadership, employee engagement and intention to quit, by observing the variables in a service sector environment. The main objective of the research study was to determine the nature of the relationships among the variables on a sample of employees at a selected organisation. An online questionnaire was sent to 296 possible respondents by means of an electronic link. Out of these, 206 questionnaires were used for analysis. Employees were selected to participate in the study by means of convenience sampling. Four questionnaires were used to gather data namely, a self-developed biographical questionnaire, the Multi-Factor Leadership Questionnaire developed by Avolio and Bass (1995), the Utrecht’s Work Engagement Scale developed by Schaufeli and Bakker (2003) and the Turnover Intention Scale developed by Roodt (2004). Statistical analysis of the data was performed by using the Statistical Package for Social Sciences (SPSS) version 26 and the LISREL 8.80 software program. Item and dimensional analyses were executed on the subscales to identify poor items and to ensure uni-dimensionality of the subscales. In order to test the hypotheses structural equation modelling was used. The multiple regression analytical technique was used to identify the variable that explains the most variance in intention to quit. The research results indicated that a positive relationship between transformational leadership and employee engagement exist. There were significant, negative relationships between transformational leadership and intention to quit and between employee engagement and intention to quit. Regression analysis indicated that employee engagement had a more significant impact on intention to quit than transformational leadership. The limitations of the study and future recommendations for the organisation are discussed.
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Nilsson, Tobias, and Oliver Tidblad. "”MAN SKA HA JÄVLIGT KUL PÅ JOBBET” : En kvalitativ studie om hur organisationskultur och interna marknadsföringsaktiviteter påverkar anställdas intentioner att stanna inom en organisation." Thesis, Umeå universitet, Sociologiska institutionen, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-188399.
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The aim of this study is to investigate employees in knowledge-intensive organizations' intentions to stay in their workplace and to see if organizational culture and internal marketing activities have an effect to reduce voluntary staff turnover.There are several factors which affect employees' intentions to leave or stay in their current work position. The result of this study shows initially that there needs to be some form of agreement between the employee's and the employer's values, needs or vision of the future. Factors that may make an employee in a knowledge-intensive organization want to leave might be that the individual does not feel safe, does not have trust or confidence in their leader or colleagues. It can also be due to the individual not feeling that he or she is growing in his or her job role, has career opportunities or that he or she feels locked in and controlled in their tasks. Internal marketing activities and organizational culture are two factors that knowledge-intensive organizations can work with to become a more attractive employer and reduce voluntary staff turnover. Internal marketing activities are an initiative that in this study proved to have a positive effect on employee well-being, motivation, commitment and loyalty to the organization. Knowledge-intensive organizations that work with initiatives to promote internal marketing activities and organizational culture create good conditions for their staff to thrive better, get an attractive employer brand and lower involuntary staff turnover. In conclusion, it was found in this study that transformative leaders have the leadership qualities that are described as most desirable and sought after in knowledge-intensive organizations.
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Alrebeay, Bander. "The mediating role of organisational culture and human capital in the effects of HR systems on service performance, OCB and turnover intentions : a multilevel study." Thesis, University of Southampton, 2017. https://eprints.soton.ac.uk/422226/.
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Relying on the Ability-Motivation-Opportunity (AMO) model, resource-based view (RBV), and human capital perspectives, this study examines the influence of HR systems (skill-enhancing practices, motivation-enhancing practices, and empowerment-enhancing practices) on organisational and individual outcomes. Seeking an explanation for the underlying mechanism, this study investigates the mediating effect of organisational culture and human capital on the association between HR systems with organisational-level outcomes (service performance and organisation-citizenship behaviour) and the individual-level outcome (turnover intentions). This study considers the important role of employees’ perceptions of HR practices by combining the perceptions of HR managers with those of employees in a multilevel analysis. The empirical research is based on a sample of 1,207 usable questionnaires from 129 HR managers and 1,078 employees in 98 companies in knowledge-based services in Saudi Arabia. The multilevel structural equation modelling (MSEM) with Mplus, version 8, is used to analyse the data. This study shows that not all HR systems affect organisational outcomes in similar ways. While motivation-enhancing practices are the only HR system to have a direct effect on service performance, all three HR systems have direct effects on OCB and turnover intentions. The skill-enhancing practice have the largest effect on OCB while the empowerment-enhancing practice have the largest effect on turnover intentions. The analysis reveals that different HR systems may contribute to shaping various organisational cultures in order to attain the desired outcomes. While the relationships between skill and empowerment practices, and service performance are positively mediated by competitive and innovative cultures, such relationships are negatively mediated by bureaucratic cultures. In contrast, these culture types have opposite effects on the relationship between motivation-enhancing HR practices and performance. This study finds that while bureaucratic and community cultures negatively mediate the effects of skill- and empowerment-enhancing HR practices on OCB, both culture types positively mediate the effects of motivation-enhancement practices on OCB. This study does not support the mediating effect of organisation culture on the association between HR systems and turnover intentions. This study shows that human capital only mediates the relationship between motivation-enhancing HR practices and both service performance and OCB. The present research provides several noteworthy contributions to our understanding of the mechanism by which HRM influences performance in the service sector. Although the present study describes some of its limitations, it highlights a number of important implications for researchers, as well as for practitioners. A number of possible directions for future studies have been provided.
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Alhassan, Joy Ukwo. "The relationship between employee perceptions of training, organisational commitment and their impact on turnover intentions: a survey of selected SMMEs in the Cape Metropole Area." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/1728.
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Thesis (MTech(Human Resource Management)-- Cape Peninsula University of Technology, 2011While the relationship between training and organisational commitment has to some extent been widely researched, most of the information available in literature is based on studies done in western countries. The aim of the study was to determine the relationship between the research variables of employee perceptions of training (measured by perceived availability of training, perceived supervisor support for training and perceived co-worker support for training) and organisational commitment (measured by affective and continuance commitment) an their impact on turnover intentions among employees of SMMEs within the hotel sector of the Cape Metropole area of the Western Cape Province of South Africa.A quantitative descriptive approach to research was adopted through the use of survey questionnaire to elicit relevant information from the respondents. In the absence of a sample frame (comprising only small hotels within the Cape Metropole area) and in order to meet the criteria laid down by the National Business Act for small business, non-probability judgemental sampling was deemed appropriate and was used to identify 10 SMME hotels to participate in this study. A total 127 respondents were drawn from across the 10 hotels. The research variables were measured using validated instruments from prior studies.
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Chidyamakono, Nyaradzo. "Talent retention among trainers and learners in a mining environment / Nyaradzo Chidyamakono." Thesis, North-West University, 2010. http://hdl.handle.net/10394/4401.
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Global growth in mining activities has resulted in stiff competition for talented employees and characterised the mining industry with high turnover rates. The South African mining environment has not been an exception to this phenomenon. The aim of this study was to inform the design of talent retention strategies through determination of turnover intention predictors and exploration of the turnover process experienced by employees. The study hypothesised that job satisfaction and affective organisational commitment mediate the effect of overall justice, centralisation, trust and job challenge on turnover intentions. A cross-sectional survey design with a random sample of trainers and learners from a South African gold mining company was used (n=171 and n=230, respectively). Results indicate that job satisfaction mediates the effect of centralisation on turnover intention for learners. Only job satisfaction directly predicts turnover intention for trainers, and overall justice and trust play a direct role in the prediction of turnover intention for learners. It was also found that job challenge predicts job satisfaction for trainers, whilst job challenge, centralisation and trust predict job satisfaction for learners. Therefore, to retain trainers, the mining company should focus on enhancing those factors that facilitate job challenge perceptions and job satisfaction. In retaining learners, its thrust should be increasing job challenge, decentralisation, overall justice, trust and job satisfaction.Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.
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Farías, Loretto, and Sofia Jakobsson. "Varför stannar traineer efter ett avslutat traineeprogram? : En studie med genusperspektiv om motiverande och påverkande faktorer i ett traineeprogram." Thesis, Linköpings universitet, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-158638.
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Background: Trainee programmes have become more common in the recent years and companies invest both money and time in these trainee programmes. Companies should have knowledge about what motivates and influences the trainees' decision to stay after a completed trainee programme. Theories about motivation and needs rarely revolve about their influence on employees' decision to stay in a company and many of these theories have been developed without a gender perspective. Purpose: The purpose of this paper is to gain an understanding of the factors that are motivating and that influence female and male trainees to remain in a company after a completed trainee programme. In order to achieve this understanding, we will identify needs that may motivate and influence the decisions of women and male trainees to remain in a company. Completion: The study was conducted with a cross-sectional design with five companies and with a qualitative method with the support of quantitative method. Empirical data was collected using questionnaires and semi-structured interviews. Selection of respondents has been made through a targeted selection and snowball selection. Conclusion: We have been able to distinguish three needs among female and male trainees; affiliation needs, power needs and achievement needs. We have been able to see that these needs have had a clear impact on the types of factors that have motivated and influenced the trainees' decision to stay. Achievement needs have had an impact on the trainees' most motivating and influential factors, which are Education and development opportunities, Working abroad and Challenging (stimulating)/ interesting work. We have found a relationship between gender, motivation and influence as there have been more male trainees who have been motivated and influenced than female trainees. Both female and male trainees have been motivated most by intrinsic motivational factors.Problemställning: Traineeprogram har blivit vanligare och företag investerar både pengar och tid i dessa traineeprogram. De bör därmed ha kunskap om vad det är som motiverar och påverkar traineers beslut att stanna kvar efter ett avslutat traineeprogram. Teorier om motivation och behov handlar sällan kring deras påverkan på anställdas beslut att vilja stanna kvar i ett företag och många av dem har utvecklats utan ett genusperspektiv. Syfte: Syftet med den här uppsatsen är att få en förståelse för de faktorer som är motiverande och som påverkar kvinnliga och manliga traineer till att stanna kvar i ett företag efter ett avslutat traineeprogram. För att uppnå denna förståelse kommer vi att identifiera behov som eventuellt kan motivera och påverka kvinnliga och manliga traineers beslut till att stanna kvar i ett företag. Genomförande: Studien har genomförts med en tvärsnittsdesign med fem fallföretag och med en kvalitativ metod med stöd av kvantitativ metod vid insamlingen av data. Empiri har samlats in med hjälp av frågeformulär och semistrukturerade intervjuer. Urval av respondenter har skett genom ett målstyrt urval och snöbollsurval. Slutsats: Vi har kunnat urskilja tre olika behov bland kvinnliga och manliga traineer; samhörighets-, makt- och prestationsbehov. Vi har kunnat se att dessa har haft en tydlig inverkan på vilka typer av faktorer som har motiverat och påverkat traineers beslut att stanna kvar. Prestationsbehov har haft en påverkan på traineernas mest motiverande och påverkande faktorer vilket är Möjlighet till utbildning och utveckling, Arbeta utomlands och Utmanande (stimulerande)/intressant arbete. Vi har funnit en relation inom vissa faktorer mellan kön, motivation och påverkan i och med att det har varit fler manliga än kvinnliga traineer som har motiverats och påverkats. Både kvinnliga och manliga traineer har motiverats mest av inre motivationsfaktorer.
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Rasheed, Rizwana. "Perceived bribery and nepotism at work : an examination of organizational justice as a mediator : a social exchange perspective." Electronic Thesis or Diss., Aix-Marseille, 2019. http://www.theses.fr/2019AIXM0096.
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Les recherches actuelles portent sur l'évolution de la corruption en tant que concept présent d'une manière ou d'une autre dans presque toutes les sociétés et lié à diverses disciplines. Dans la première partie de la thèse, nous avons expliqué le phénomène de la corruption et avons examiné ses définitions, ses théories et ses concepts en tant qu’un « die hard" phénomène qui a provoqué une terrible régression. Dans cette étude, la corruption est considérée comme un schéma récurrent d'échanges socialement intégrés, où les relations professionnelles et personnelles sont utilisées dans des échanges corrompus. Afin de mieux comprendre le phénomène dans le contexte pakistanais, une étude qualitative a été menée pour explorer la perception des employés d’institutions publiques et privées à l’aide de 32 entretiens semi-structurés et de 20 narrations. Les résultats indiquent que le Pakistan n’est pas seulement confronté aux problèmes de corruption, mais qu’il est le principal obstacle au développement socio-économique. La corruption et le népotisme sont devenus les principales formes de corruption au Pakistan. Un plan d’enquête transversal quantitatif a été utilisé pour collecter les données auprès des employés des organisations publiques et privées du Pakistan pour tester les hypothèses de l'étude. 434 répondants ont participé et ont rempli les formulaires du sondage. Les résultats obtenus ont validé le groupe d'hypothèses principal (groupe 1). Notre contribution à la littérature existante, aux implications managériales et aux recherches futures a également été abordée dans les sections respectives de cette thèse.Mots clés : Corruption, Népotisme, Justice organisationnelleWe explained the phenomenon of corruption and examined its definitions, theories, and concepts as a ‘die-hard’ phenomenon that has caused awful retrogression. In this research, corruption is viewed as a repeated pattern of socially embedded exchanges where professional and personal relations are used in corrupt exchanges. To better understand the phenomenon in the context of Pakistan a qualitative study was conducted to explore the perception of employees of public and private institutions through 32 semi-structured interviews and 20 narrations. The results indicate that Pakistan is not only confronting with the problems of corruption. Bribery and nepotism emerged as the main forms of corruption in Pakistan. The complexity of socio-cultural patterns and the nature of relationships involved in corrupt transactions further accredit the interest of the theory of social exchange and on the manifestations of stress that the phenomenon leads to the individual. The choice of variables and their relations to be verified in the hypothetic-deductive approach of the last part of the thesis emanated from the qualitative study. A quantitative cross-sectional survey design was used to collect the data from the employees working in the public and private organizations of Pakistan to test the study hypothesis. A total of 434 respondents participated and filled the survey forms. The results obtained validated the main group of hypotheses (group-1) stating the relationship of perceived bribery, nepotism and job outcomes. Our research Contribution to the existing literature, managerial implications, and future research was also discussed in their respective sections of this dissertation
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Huyghebaert, Tiphaine. "Déterminants organisationnels de la santé psychologique, d'attitudes et de comportements critiques des professionnels du secteur sanitaire, social, et médico-social : les besoins psychologiques comme mécanismes explicatifs." Thesis, Tours, 2015. http://www.theses.fr/2015TOUR2008/document.
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L’objectif général de ce travail doctoral était d’identifier des leviers d’action permettant de préserver la santé psychologique des travailleurs, de réduire certaines de leurs attitudes et comportements néfastes pour les organisations de santé, et de comprendre les mécanismes explicatifs de ces relations. La première étude a démontré que le climat de sécurité psychosociale (i.e., PSC) était négativement associé au conflit travail-famille (i.e., WFC) et aux intentions de turnover des soignants via la frustration des besoins psychologiques. La seconde étude a mis en évidence que le PSC, via son influence sur la frustration des besoins, était associé à une réduction du burnout des soignants trois mois plus tard qui expliquait à son tour une augmentation du WFC et des intentions de turnover. La troisième étude a démontré que la dissonance émotionnelle et les ressources organisationnelles influençaient le manque de détachement psychologique et l’engagement au travail des professionnels d’encadrement au terme d’une période de trois mois, via leurs effets sur la frustration et la satisfaction des besoins. Ces trois études enrichissent la littérature scientifique sur la théorie de l’autodétermination en contexte de travail et alimentent la réflexion sur les pratiques organisationnelles susceptibles de modifier durablement l’expérience professionnelle des salariés du secteurThe general purpose of this doctoral dissertation was to contribute to identify triggers to preserve workers’ psychological health and reduce some of their negative attitudes and behaviors which appear to be harmful to healthcare organizations. Moreover, we aimed to understand the mechanisms underlying such effects. Study 1 used a cross-sectional design to demonstrate that psychosocial safety climate (i.e., PSC) was negatively related to nursing staff’s work-family conflict (i.e., WFC) and turnover intentions, through the mediation of psychological need thwarting. Study 2 developed these results by showing how PSC, through its influence on psychological need thwarting, related to a decrease in burnout three months later. Burnout itself explained an increase in WFC and turnover intentions. Study 3 focused on managers’ psychological health and found that emotional dissonance and organizational resources influenced managers lack of psychological detachment and work engagement three months later, through psychological need thwarting and satisfaction. Altogether, these studies contribute to self-determination theory in the work setting and offer some perspectives on organizational practices that could lastingly alter healthcare employees’ professional experience
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Abbas, Syed Gohar. "Sources and Consequences of Burnout and the Moderating Role of Proactive and Reactive Coping Mechanisms : an Evidence from Academe." Thesis, Lyon 3, 2015. http://www.theses.fr/2015LYO30003.
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Le but de cette étude empirique est d'étudier les relations entre les facteurs de stress, le coping (stratégies d’adaptation), le burnout, les maladies somatiques, la dépression, la performance, l'engagement organisationnel et l’intention de départ avec une référence particulière aux différents types d'universités dans différents segments démographiques au Pakistan. Dans cette étude, nous avons d'abord cherché à comprendre la relation entre quatre principaux facteurs de stress (la surcharge de travail, l’ambiguïté des rôles, le conflit de rôle et la conciliation travail-famille) qui conduisent au burnout (l'épuisement émotionnel et la dépersonnalisation). De plus, nous avons cherché à identifier la relation entre le burnout et ses conséquences (la somatisation, la dépression, la performance, l’engagement organisationnel et l’intention de départ). Au cœur de notre modèle se trouve l’effet modérateur des stratégies d'adaptation sur les relations étudiées. Ces mécanismes sont notamment la planification proactive, le soutien du supérieur, le soutien des collègues, le soutien social général, la réinterprétation positive, l'adaptation par évitement, le fait de s’adresser au Dieu et le changement d’idées.Nous avons utilisé un design de recherche quantitatif et transversal pour recueillir des données sur un échantillon de 450 membres du personnel académique dans les universités privées, publiques et semi-publiques de la province du KPK au Pakistan Le nombre total des questionnaires pris en compte pour l'analyse est de 274. L'analyse préliminaire des données, exploratoire puis confirmatoire a montré que nos données étaient quasi normales et que nos variables possédaient de bonnes propriétés psychométriques. Nous avons testé nos hypothèses de recherche au moyen de modèles de régression structurels en utilisant AMOS et de régressions hiérarchiques multiples en utilisant SPSS. Les résultats ont révélé que la conciliation travail-famille, l’ambiguïté des rôles et la surcharge de travail avaient un impact positif significatif sur le burnout. Les résultats ont également démontré que le burnout avait un impact positif significatif sur la somatisation, la dépression et l’intention de départ et un impact négatif significatif sur l'engagement organisationnel et la performance.La majorité des hypothèses relatives à l’effet modérateur du soutien social et des mécanismes d'adaptation n'a pas été confirmé par nos résultats. Contrairement à nos hypothèses, planification proactive, le soutien du supérieur, le soutien social général, et le changement d’idées se sont avérés être des stratégies d'adaptation non-efficaces. Malgré ses limites, cette thèse apporte d’importantes contributions académiques et méthodologiques ainsi que des implications managériales. Quelques suggestions pour des recherches futures ont également été faites à la finThe purpose of this quantitative study is to investigate the relationships between stressors, coping, burnout, somatic ill health, depression, performance, organizational commitment and turnover intentions with particular reference to different demographic segments in different types of universities of Pakistan. In this context firstly we aimed to understand the relationships between four main stressors (Work Overload, Role Ambiguity, Role Conflict and Work-life Imbalance) and Burnout (Emotional Exhaustion and Depersonalization). Moreover, we aimed to identify the relationship between burnout and its consequences i.e. Somatization, Depression, Performance, Organizational Commitment and Turnover Intentions. At the core of our model was the moderating impact of coping strategies on the relationships mentioned above. These coping mechanisms included Proactive Planning, Boss Support, Colleague Support, General Social Support, Turning To God, Positive Reinterpretation, Avoidance and Mind Deviation. The quantitative and cross sectional survey research design was used to collect data based on a sample of 450 academic staff in private, public and semi-government universities of the KPK province of Pakistan The total questionnaires considered for analysis were 274. The preliminary data analysis, EFAs and CFAs demonstrated that our data was quasi normal and our variables possessed good psychometric properties. We tested our research hypotheses through structured regression models in AMOS and multiple hierarchical regression using SPSS. The results revealed that Work-Life Imbalance, Role Ambiguity and Work Overload showed significant positive impact on burnout. Results also demonstrated that burnout had a significant positive impact on Somatization, Depression and Turnover Intentions and a significant negative impact on Organizational Commitment and Performance. The Majority of the hypotheses related to moderating impact of social support and coping mechanisms were not supported by our results. Contrary to our hypotheses, Proactive Planning, Boss Support, General Social Support and Mind Deviation proved to be non-effective coping strategies. Despite of its limitations, this thesis has made some important academic and methodological contributions along with managerial implications. Few suggestions for future research have been also made at the end