Journal articles on the topic 'Organisational adaptations'
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1
Plowman, Penelope J. "Participatory methodologies for intersectional research in organisations." Journal of Organizational Ethnography 5, no. 1 (March 14, 2016): 28–43. http://dx.doi.org/10.1108/joe-02-2015-0010.
Abstract:
Purpose – The purpose of this paper is to explore what it means to do intersectional research in an organisational ethnographic case study addressing gender, race, power and change. The main contribution of this paper is a methodological one. The focus is on the relevance and experience of adapting two qualitative research methods – diary study and photographic method. Design/methodology/approach – The paper describes the design, implementation and impact of the diary and photographic methods. Both research methods combine personal reflection with group dialogue. The case study is framed by feminist analysis of the gendered organisation and examines subjectivities and gender power relations embedded in organisational culture. Findings – Insights from the case study indicate the importance of participatory methodologies for deepening organisational research in the context of an organisational ethnography; the adaptability of the diary and photo methods; the effectiveness of open questions for reflecting on race and gender when participants know the research context; the significance of reflexive practice; the importance of a process approach for organisational analysis and change. Research limitations/implications – The case study findings are generalisable. The adaptations of the two key methods are applicable for research in practice. The concrete methodologies are significant for intersectional research inside organisations. The choice of intersections to be studied will depend on the research context. Practical implications – The case study shows methodological refinements for researching gender, power and difference inside organisations. Originality/value – The paper provides methodological insights into how to conduct intersectional and deep organisational research.
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Ambrož, Milan, and Martina Praprotnik. "Organisational Effectiveness and Customer Satisfaction." Organizacija 41, no. 5 (September 1, 2008): 161–73. http://dx.doi.org/10.2478/v10051-008-0018-2.
Abstract:
Organisational Effectiveness and Customer SatisfactionThis paper presents a test of the relationship between organizational culture as a crucial indicator of organizational effectiveness and customer satisfaction using service-unit data from two health resorts. Ensuring survival of the service organisation in the long run requires adaptations which are oriented towards achieving maximum customer satisfaction. This study intended to unveil the effect organisational factors have on customer service orientation from the customer and employee point of view within a two health resort service setting. The finding suggests that when trying to predict the comparative degree which organisational effectiveness factors have in satisfying customers' needs, performance, adaptability and mission can be of the highest importance. Some effects like performance were uniform for employees and customers, while others varied depending on the organisation and the customer or employee group. Furthermore, findings suggest that service performance and organisation mission of the service organisation predict customer satisfaction based on established and proven health services. In this context there is no room for innovation, despite the fact that employees and customers do not share similar views about the impact of organisational effectiveness. Developing an effective service organisation can provide a competitive advantage to the organisation. Critical for the success of the service organisation is that organisational agents have a clear view of the existing organisation effectiveness and a clear view of the customer expectations in this area.
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Levin, Arnold Craig. "Changing the role of workplace design within the business organisation: A model for linking workplace design solutions to business strategies." Journal of Facilities Management 3, no. 4 (December 1, 2005): 299–311. http://dx.doi.org/10.1108/14725960510630489.
Abstract:
With the continuous changing nature of work and increasing demands on business organisations to remain competitive and to continually innovate, while controlling ever increasing real estate costs, the role of the workplace remains the battle ground between an organisation's cost savings strategy, its efforts to retain the status quo, serve as a facilitator of change and stand as a visual statement of the brand. While organisations continue to build facilities that range from newer adaptations of their previous model to what some may deem radical departures with the goal of creating new ways of working, the selection of what course of planning direction to take is still often left to a methodology that is removed from the long‐term strategic objectives of the organisation. Even organisations wishing to use the workplace as an enabler of transformation rely on the imagery of more open and collaborative work areas as the basis for change. Rarely is a connection made to the business strategy and business model of the organisation. Recognising that no matter what the organisational model, work processes are becoming more and more collaborative in nature, businesses appear to be confusing the design of collaborative workspaces with connections to a business strategy. This has created a vacuum in the perception of the role of the workplace within the business organisation and on the way in which workplace‐planning concepts are developed by design consultants. This paper attempts to identify the underlying issues that differentiate workplace design from workplace design strategies and to present a new way of developing these strategies that will change the perceived role of the workplace within the organisation.
4
Hammah, Noriss Kweku, and Rahinah Ibrahim. "Workflow Complexities of Fit Criteria on Strategy Applications and Structure Adaptations." Journal of Information & Knowledge Management 14, no. 02 (June 2015): 1550017. http://dx.doi.org/10.1142/s0219649215500173.
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In studying the correlation between structure–strategy and workflow process, empirical research has shown that knowledge flow has an influence on professional team workflow performance. Using multiple sources of case study evidence, we propose a contingent model of a criteria fit in which the effect of structure on strategies is efficiency of Knowledge Applicability (KA) and effectiveness of Knowledge Adaptability (KA). A case study analysis of building permit approval processing by the Town and Country Planning Department (TCPD) and the various planning agencies in Ghana finds strong support for the model explaining that structure is the measurement attribute determining the efficiency and effectiveness of knowledge flow. A framework of four types of KA is outlined. These show that the viability of organisations is contingent on adaptations of efficient structure and applications of effective strategies. With an emphasis on two organisational environmental variables (uncertainty and equivocality) and structural configuration, we demonstrated the impact of formalisation and centralisation on knowledge flow and workflow process using Virtual Design Team Computational Organisational Theory (VDTCOT).
5
Harkouk, Hakim, Patrick Castel, Lucile Hervouët, and Dominique Fletcher. "Qualitative analysis of the organisational response of a university hospital during the first wave of the COVID-19 crisis." BMJ Open Quality 11, no. 2 (June 2022): e001817. http://dx.doi.org/10.1136/bmjoq-2022-001817.
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BackgroundThe COVID-19 pandemic has required urgent organisational and managerial adaptation, with hospital medical and administrative leaders under considerable pressure.MethodsAt a single French university hospital, we performed a sociological analysis of management adaptation by medical and administrative leaders during the first wave of the COVID-19 crisis. Two sociologists performed interviews with representative members of staff from all the structures involved in managing the crisis to analyse adaptation and the solutions found during this period.ResultsThe answers collected during interviews were classified into three main topics describing the organisational adaptations of the hospital staff during the COVID-19 crisis: (1) exceptional mobilisation and collaboration; (2) crisis management based primarily on the principle of subsidiarity; and (3) survival of the administrative structure with interventions to support caregivers.ConclusionThis study, focusing on a single hospital, identified a number of factors associated with successful mobilisation in the very specific conditions of this viral pandemic.
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Chinomona, Elizabeth. "Organisational citizenship behaviour and employee perception of equity on organisational commitment." Corporate Ownership and Control 14, no. 1 (2016): 230–40. http://dx.doi.org/10.22495/cocv14i1c1p6.
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Small and Medium Enterprises (SMEs) are regarded as engines of economic growth and major instruments of employment generation in Zimbabwe. However, they are hampered by a lack of resources, poor administration and the inadequate knowledge and training of employees. The primary objective of the research was to investigate the influence of organisational citizenship behaviour (OCB) and employee perception of equity (EPE) on organisational commitment (OC) in Zimbabwean SMEs. A survey design with a sample (n=464) was used. Research scales were operationalised mainly on the basis of previous work. Minor adaptations were made in order to fit the current research context and purpose. Seven-item Likert scales were used to measure OCB, EPE and OC through confirmatory factor analysis and structural equation modelling. Through structural equation modelling and path analysis, the results indicated that there are positive relationships between the posited research variables (OCB, EPE and OC). Practical recommendations are made to the managers in the SME sector to adopt professional codes of conduct at their workplace to enhance OCBs, EPE and ultimately, OC.
7
Teoh, Yen Tjuin Eugene, and Yi Jia Lim. "Lost in transition-Newly qualified registered nurses and their transition to practice journey in the first six months: A qualitative descriptive study." Journal of Nursing Education and Practice 9, no. 7 (March 25, 2019): 38. http://dx.doi.org/10.5430/jnep.v9n7p38.
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Background and objective: Poor transition to practice during the first year of graduate nurses' employment causes compromised patient care and a high staff turnover. Globally, as the world grapples with an ageing population and increasing healthcare demands, it is imperative to retain newly qualified Registered Nurses to sustain the nursing workforce. Objectives: To explore newly qualified Registered Nurses on their transition to practice journey during their first six months of employment.Methods: Design: A qualitative descriptive design. Settings: A large metropolitan public hospital in Singapore. Participants: A purposive sample of eleven newly qualified Registered Nurses with six months of graduate working experience. Methods: One-to-one semi-structured interviews were conducted, audio-taped and transcribed verbatim. Thematic analysis was employed in this study.Results: Three themes emerged from the data analysis: personal adaptations, professional adaptations and organisational adaptations. Subthemes of personal adaptations include a new experience, seeking help and coping with transition. Under professional adaptations, the subthemes are accountability, coordination, interprofessional relationships and knowledge. Subthemes of organisational adaptations are staff support, working environment and transition to practice programme.Conclusions: The findings emphasized the importance of establishing responsibilities, performance expectations and appropriate workplace behaviors guidelines, and to bridge the gap between transition to practice programme and preceptorship is also necessary.
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Zhan, Yuanzhu, Kim Hua Tan, Leanne Chung, Lujie Chen, and Xinjie Xing. "Leveraging social media in new product development: organisational learning processes, mechanisms and evidence from China." International Journal of Operations & Production Management 40, no. 5 (May 4, 2020): 671–95. http://dx.doi.org/10.1108/ijopm-04-2019-0318.
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PurposeThe main purpose of this paper is to investigate how social media can provide important platforms to facilitate organisational learning and innovation in new product development (NPD) process.Design/methodology/approachUsing a multiple case-study approach, this study assesses qualitative data collected via 56 interviews from 13 world-leading Chinese companies in the high-technology industry.FindingsThe study identified three distinct types of organisational learning mechanisms for firms to extract potential innovation inherent in social media. It further determined various organisational enablers that facilitate the connections between these mechanisms and NPD performance.Research limitations/implicationsThis research contributes to the emerging literature on digital product development and organisational learning. The cases were conducted in the Chinese context, hence, the results may not be fully generalisable to other organisations, industries and countries without appropriate re-contextualisation.Practical implicationsThe empirical evidence showcases the various mechanisms adopted by managers in different NPD phases. It identifies several technological and organisational adaptations that managers can apply to smartly scale their social presence and facilitate NPD.Originality/valueDespite the exponential growth of social media use in identifying and interacting with external stakeholders, managerial practice and academic research have paid little attention to how social media can be leveraged for NPD. The value of this research comes from applying a qualitative method to gain in-depth insights into the mechanisms for leveraging social media to facilitate innovation in NPD.
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Ryan, Irene. "From “blue sky” to real world research." Qualitative Research in Organizations and Management: An International Journal 13, no. 3 (September 10, 2018): 235–49. http://dx.doi.org/10.1108/qrom-10-2016-1452.
Abstract:
Purpose The purpose of this paper is to share reflective insights on three key questions of concern to critical diversity scholars: what influences play a part in framing a research project and the research questions, what determines the chosen methodology and what knowledge contributions do we want our research to make? Design/methodology/approach The paper, drawing on organisational ethnography, incorporates key fieldwork experiences to provide reflective insights on an innovative research project design conducted in multiple organisation sites. Findings The paper highlights the author’s learning from the conceptualisation of an innovative research project to the actual “doing” of what was proposed. It reflects on the unforeseen dilemmas that required continual adaptations be made because of the shifting demands of the research settings. Practical implications The paper is important as it provides the sharing of ideas into the influences that shaped a major piece of externally funded research and highlights a range of practical considerations if planning a critical diversity research project where negotiating access to organisations is required. Originality/value By reflecting on some important learning and insights into the crafting of an innovative research project and the challenges of enacting what was proposed, the paper is of value to post-doctoral and early career scholars and/or researchers interested in some insights into operationalising an organisational ethnographic methodology.
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Phua, Keng Yung. "“Contramodernist Buddhism” in a Global City-State: Shinnyo-en in Singapore." Religions 13, no. 3 (March 21, 2022): 265. http://dx.doi.org/10.3390/rel13030265.
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This article outlines the arrival and adaptation of Shinnyo-en as an example of contramodernist Buddhism in Singapore. Shinnyo-en’s contramodernist spirituality focuses on its founding Itō family. The arrival of Shinnyo-en is situated within the larger contexts of the Singapore–Japan relationship. Social memories of the Japanese occupation lingered within the population amidst increasing Japanese Foreign Domestic Investments in Singapore. These transnational migration trends brought Shinnyo-en practitioners and Shinnyo-en itself to Singapore. Simultaneously, Singapore’s government had been actively monitoring and regulating religious groups in order to maintain religious harmony, societal wellbeing, and ensure the separation of religion and politics in Singapore. This study explores the adaptations of Shinnyo-en’s organisational structure, religious practices, and activities in Singapore from 1983 to 2021. It argues that Shinnyo-en has actively adapted to the Singapore context and has actively courted the state for its political survival, adjusting its activities to gain social recognition from Singapore society as a Buddhist organisation. Despite these adaptations, Shinnyo-en Singapore retains its contramodernist Buddhist spirituality, focusing on its founding Itō family. This article highlights the integration of Shinnyo-en’s contramodernist beliefs within Shinnyo-en’s activities and how this contramodernist spirituality mobilises support for selected social causes through its practitioners.
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Paluszak, Grzegorz Tadeusz, Joanna Alicja Wiśniewska-Paluszak, Joanna Schmidt, and Jarosław Lira. "The Organisational Resilience (OR) of Rural Non-Profits (RNPOs) under Conditions of the COVID-19 Pandemic Global Uncertainty." Agriculture 11, no. 7 (July 15, 2021): 670. http://dx.doi.org/10.3390/agriculture11070670.
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The study investigated the organisational resilience (OR) levels of rural non-profit organisations (RNPOs) in the areas of activity or non-activity to adapt under the global uncertainty conditions of the COVID-19 pandemic. To this end, in April/May 2020, the managers of 35 RNPOs located in Poland were queried. The Spearman’s rank correlation coefficient (ρS), the coefficient of determination (R2) and a transformation coefficient (d) were primarily used to verify the hypotheses and interpret the relationships studied. The study revealed four OR descriptive levels—progressive (PR), sustainable (SR), regressive (RR), and downward (DR). The findings also show that the undertaken activities are related to the OR descriptive levels. RNPOs realised one of two adaptations: passive adaptation aimed at returning to the pre-pandemic original state with no changes may lead to a bounce backwards and an uncertain survival, whilst active adaptation leads to a transformation process between OR levels to move forward and thrive in adapting to post-pandemic changes. This study confirmed that building OR requires understanding the ways of transformations among OR levels to undertake activities in strategic areas, i.e., activity scope (AS), cooperation (CO), and finance (FI), to adapt and transform RNPOs’ in an environment of post-pandemic uncertainty.
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Huber, Michael. "Steered by Numbers: How Quantification Differentiates the Reform of a German University." Politics and Governance 8, no. 2 (April 9, 2020): 26–35. http://dx.doi.org/10.17645/pag.v8i2.2582.
Abstract:
Quantification theories assume that numbers govern and steer a policy field or an organisation. In order to steer successfully, however, the local interpretation of numbers takes centre stage as the meaning of numbers—and thus the way how actors respond to them—varies between systems or sectors. Empirically, this article reviews how a German university makes sense of political numbers and their implicit steering signals, and how quantification alters its organisational structures and reshapes the roles of academics. The article analyses the translation process distinguishing between three levels: the political discourse on university reform; the organisational adaptations; and the effects they have on the professional academic role. The article finds that the university has highly differentiated strategies to respond to the ‘governance by numbers,’ and that it has established independent number-based steering systems. We also find that such differentiation of programmes makes the university management more flexible, helping it deal with anticipated goal conflicts and unwanted allocative effects, but it also places serious strain on—and potentially overburns—the coordination provided by the university’s central administration. We also find that academics have started to align their behavioural strategies towards fulfilling their organisational goals and that they tend to deviate from professional expectations. Discussing these differentiated strategies, this article shows how the differentiation of governance approaches also contributes to the university becoming an ‘organisational actor.’ These preliminary findings suggest the need for and potential direction of further investigations.
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Jones, K. G., F. Mulder, M. Morga, and N. Wanigarathna. "Facilities management and earthquake risk reduction: The TURNkey project." IOP Conference Series: Earth and Environmental Science 1101, no. 6 (November 1, 2022): 062008. http://dx.doi.org/10.1088/1755-1315/1101/6/062008.
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Abstract Reducing vulnerability and improving resilience of the existing built environment to disaster events is a complex multidisciplinary challenge in which facilities managers need to contribute an understanding of the impact that a disaster event could have on both their hard and soft facilities. Facilities managers also need to identify potential operational, physical and corporate adaptations/mitigations that can support continued business function during and after a disaster event. This paper describes work in progress to develop an earthquake forecasting, early warning and rapid response system that business and critical infrastructure organisations can use as part disaster risk reduction and business continuity planning. Focusing on theory and methods, the paper considers the different aspects of resilience from a facilities management perspective and presents findings from a participatory action research programme that developed a series of use-cases to explore the potential impact of earthquake forecasting, early warning and rapid response on an organisation’s vulnerability and resilience to an earthquake; and identifying physical, operational and organisational mitigation interventions that can reduce an organisation’s disaster risk. The paper concludes the need for facilities managers to understand the different aspects of resilience and to apply the most appropriate to their hard and soft facilities management systems.
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Brown, Jennifer, Cary Cooper, and Bruce Kirkcaldy. "Stressor Exposure and Methods of Coping among Senior Police Managers at a Time of Organisational and Management Change." International Journal of Police Science & Management 2, no. 3 (June 2000): 217–28. http://dx.doi.org/10.1177/146135570000200303.
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This paper discusses the context within which British police chief superintendents and superintendents (n = 533) were working as a background to measuring their sources of work-related stress and coping adaptations. Some comparative analyses are presented examining the internationalism of changes in police management and organisation. The results of the empirical investigation into the sources of stress and coping strategies of British police managers are then presented. Superintendents report having too much work to do with too few resources among the most significant stressors. They cope through use of secondary stress management interventions which are task orientated rather than emotion focused. The paper concludes by relating findings to organisational changes occurring within policing elsewhere and makes some recommendations to alleviate stress among police managers.
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Mazé, Armelle. "Retailers' branding strategies: Contract design, organisational change and learning." Journal on Chain and Network Science 2, no. 1 (June 1, 2002): 33–45. http://dx.doi.org/10.3920/jcns2002.x016.
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This article analyses the recent development by some large retailers in France of dedicated Quality Supply Chains for their food products. The major contractual innovation rests on the design of tripartite contracts between a retailer, agro-food firms and farmers' associations. In contrast to mainstream contract literature, we demonstrate that contract adaptations may reflect a mutual learning process between contractors: why do transactors write explicit contracts that they know cannot be court enforced? Empirical data are based on the joint analysis of a full set of contracts between one retailer and all its beef suppliers, and their diachronic evolution before and after the BSE crisis (the period 1993-2000). Contract design and organisational changes at the retailer level are shown to be strongly interrelated.
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Such, Elizabeth, Elizabeth Walton, Brigitte Delaney, Janet Harris, and Sarah Salway. "Adapting primary care for new migrants: a formative assessment." BJGP Open 1, no. 1 (January 16, 2017): bjgpopen17X100701. http://dx.doi.org/10.3399/bjgpopen17x100701.
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BackgroundImmigration rates have increased recently in the UK. Migrant patients may have particular needs that are inadequately met by existing primary care provision. In the absence of national guidance, local adaptations are emerging in response to these new demands.AimTo formatively assess the primary care services offered to new migrants and the ways in which practitioners and practices are adapting to meet need.Design & settingOnline survey and case studies of current practice across primary care in the UK. Case studies were selected from mainstream and specialist general practice as well as primary care provision in the third sector.MethodNon-probability sample survey of primary care practitioners (n = 70) with descriptive statistical analysis. Qualitative case studies (n = 8) selected purposively; in-depth exploration of organisational and practitioner adaptations to services. Analysis is structured around the principles of equitable care.ResultsSurvey results indicated that practitioners focused on working with communities and external agencies and adapting processes of, for example, screening, vaccination, and health checks. Lack of funding was cited most frequently as a barrier to service development (n = 51; 73%). Case studies highlighted the prominence partnership working and of an organisational and practitioner focus on equitable care. Adaptations centred on addressing wider social determinants, trauma, and violence, and additional individual needs; and on delivering culturally-competent care.ConclusionDespite significant resource constraints, some primary care services are adapting to the needs of new migrants. Many adapted approaches can be characterised as equity-oriented.
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Daff, Lyn, and Lee D. Parker. "Accountants’ perceptions of communication in not-for-profit organisations: inhibitors, enablers and strategies." Accounting, Auditing & Accountability Journal 33, no. 6 (August 11, 2020): 1303–33. http://dx.doi.org/10.1108/aaaj-03-2019-3948.
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PurposeThe not-for-profit (NFP) context displays unique characteristics that include stakeholder diversity, multiple stakeholder agendas, and the pervasiveness of philanthropic values and related organisational mission. This study investigated accountants’ perceptions of NFPs’ characteristics that enable and inhibit their communication along with the strategies they adopt to overcome their communication challenges.Design/methodology/approachThis qualitative interview-based study is informed by Giddens’ structuration theory. Thirty NFP accountants, from three Australian states, were interviewed. Thematic analysis was used to identify the relationships between NFP organisational characteristics and accountants’ communication strategies, and their interactions with organisational structures.FindingsThe study reveals important relationships between many stakeholders with limited financial acumen, organisational resource constraints, the currency of NFP information technologies, the dominance of operational mission over financial imperatives, and the supply of organisational accountants. Accountants’ structural adaptations emerge in their adopting multiple forms of communications reframing.Research limitations/implicationsThe NFP environment exhibits a mix of characteristics, some of which pose challenges for accountants’ communication while others facilitate their communication.Social implicationsIncreasingly, governments are relying on NFPs for the provision of services once provided by the state. Enhancing NFP accountants’ communication has the potential to improve outcomes for NFPs.Originality/valueThe study broadens prior research on accountants’ communication beyond formal written reporting to recognise and articulate their informal communication strategies.
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Knutsen Glette, Malin, Kristiana Ludlow, Siri Wiig, David Westfall Bates, and Elizabeth E. Austin. "Resilience perspective on healthcare professionals’ adaptations to changes and challenges resulting from the COVID-19 pandemic: a meta-synthesis." BMJ Open 13, no. 9 (September 2023): e071828. http://dx.doi.org/10.1136/bmjopen-2023-071828.
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ObjectiveTo identify, review and synthesise qualitative literature on healthcare professionals’ adaptations to changes and challenges resulting from the COVID-19 pandemic.DesignSystematic review with meta-synthesis.Data sourcesAcademic Search Elite, CINAHL, MEDLINE, PubMed, Science Direct and Scopus.Eligibility criteriaQualitative or mixed-methods studies published between 2019 and 2021 investigating healthcare professionals’ adaptations to changes and challenges resulting from the COVID-19 pandemic.Data extraction and synthesisData were extracted using a predesigned data extraction form that included details about publication (eg, authors, setting, participants, adaptations and outcomes). Data were analysed using thematic analysis.ResultsForty-seven studies were included. A range of adaptations crucial to maintaining healthcare delivery during the COVID-19 pandemic were found, including taking on new roles, conducting self and peer education and reorganising workspaces. Triggers for adaptations included unclear workflows, lack of guidelines, increased workload and transition to digital solutions. As challenges arose, many health professionals reported increased collaboration across wards, healthcare teams, hierarchies and healthcare services.ConclusionHealthcare professionals demonstrated significant adaptive capacity when faced with challenges imposed by the COVID-19 pandemic. Several adaptations were identified as beneficial for future organisational healthcare service changes, while others exposed weaknesses in healthcare system designs and capacity, leading to dysfunctional adaptations. Healthcare professionals’ experiences working during the COVID-19 pandemic present a unique opportunity to learn how healthcare systems rapidly respond to changes, and how resilient healthcare services can be built globally.
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Olaniran, Abimbola A., Modupe Oludipe, Zelee Hill, Adedoyin Ogunyemi, Nasir Umar, Kelechi Ohiri, Joanna Schellenberg, and Tanya Marchant. "From Theory to Implementation: Adaptations to a Quality Improvement Initiative According to Implementation Context." Qualitative Health Research 32, no. 4 (November 12, 2021): 646–55. http://dx.doi.org/10.1177/10497323211058699.
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As countries continue to invest in quality improvement (QI) initiatives in health facilities, it is important to acknowledge the role of context in implementation. We conducted a qualitative study between February 2019 and January 2020 to explore how a QI initiative was adapted to enable implementation in three facility types: primary health centres, public hospitals and private facilities in Lagos State, Nigeria. Despite a common theory of change, implementation of the initiative needed to be adapted to accommodate the local needs, priorities and organisational culture of each facility type. Across facility types, inadequate human and capital resources constrained implementation and necessitated an extension of the initiative’s duration. In public facilities, the local governance structure was adapted to facilitate coordination, but similar adaptations to governance were not possible for private facilities. Our findings highlight the importance of anticipating and planning for the local adaptation of QI initiatives according to implementation environment.
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Trąpczyński, Piotr, and Thomas Wrona. "From going international to being international - strategies for international competitiveness." Economics and Business Review 13, no. 1 (March 30, 2013): 89–114. http://dx.doi.org/10.18559/ebr.2013.1.816.
Abstract:
While the international business and international entrepreneurship literature has commonly focused on market entry mode choices, the increase of a firm's international involvement causes changes in different aspects, such as the configuration of value chain activities, the design of the organisational structure and business processes. Given the inconclusive research on the relationship between internationalisation and corporate performance, we argue that the impact of internationalisation on a firm's competitiveness is contingent on its stage of advancement. The analysis of four case studies shows that different dimensions of competitiveness are affected at rising levels of commitment to foreign markets. However, the organisational challenges related to managing international operations require strategy adaptations so that the firm can remain internationally competitive. (original abstract)
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Brack, Nathalie, Olivier Costa, and Awenig Marié. "The European Parliament and Covid-19: Organisational Adaptations and their Implications on Parliamentary Activity." Zeitschrift für Parlamentsfragen 52, no. 4 (2021): 844–59. http://dx.doi.org/10.5771/0340-1758-2021-4-844.
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As early as March 2020, the President of the European Parliament decided to shut down the assembly’s facilities in Brussels and to cancel the plenary sessions in Strasbourg . Important decisions were made to abandon in-person meetings, introduce teleworking for all staff, and implement remote deliberation and voting both in committees and in the plenary . The Rules of Procedure were adapted to formalize these organisational changes and make them ready for future crises . All in all, the European Parliament proved to be resilient and adaptive: it continued to discuss and adopt many legislative, budgetary, and non-legislative texts in the plenary . However, remote-work did have an impact on the political dynamics within Parliament . It was characterised by a very high level of consensus, as the result of a higher level of agreement between the two main party groups, the European People’s Party and the Socialists & Democrats . Those main groups also became much more cohesive .
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Ross, Alastair, Janet E. Anderson, Santhani Selveindran, Tamsin MacBride, Paul Bowie, Andrea Sherriff, Linda Young, et al. "A qualitative study of organisational resilience in care homes in Scotland." PLOS ONE 17, no. 12 (December 20, 2022): e0279376. http://dx.doi.org/10.1371/journal.pone.0279376.
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Providing care for the dependent older person is complex and there have been persistent concerns about care quality as well as a growing recognition of the need for systems approaches to improvement. The I-SCOPE (Improving Systems of Care for the Older person) project employed Resilient Healthcare (RHC) theory and the CARE (Concepts for Applying Resilience) Model to study how care organisations adapt to complexity in everyday work, with the aim of exploring how to support resilient performance. The project was an in-depth qualitative study across multiple sites over 24 months. There were: 68 hours of non-participant observation, shadowing care staff at work and starting broad before narrowing to observe care domains of interest; n = 33 recorded one-to-one interviews (32 care staff and one senior inspector); three focus groups (n = 19; two with inspectors and one multi-disciplinary group); and five round table discussions on emergent results at a final project workshop (n = 31). All interviews and discussion groups were recorded and transcribed verbatim. Resident and family interviews (n = 8) were facilitated through use of emotional touchpoints. Analysis using QSR NVivo 12.0 focused on a) capturing everyday work in terms of the interplay between demand and capacity, adaptations and intended and unintended outcomes and b) a higher-level thematic description (care planning and use of information; coordination of everyday care activity; providing person-centred care) which gives an overview of resilient performance and how it might be enhanced. This gives important new insight for improvement. Conclusions are that resilience can be supported through more efficient use of information, supporting flexible adaptation, coordination across care domains, design of the physical environment, and family involvement based on realistic conversations about quality of life.
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Eden, M., J. Higgerson, K. Payne, W. Whittaker, and S. Verstappen. "AB1603 EVIDENTIAL REQUIREMENTS FOR DECISION-MAKING ABOUT WORKPLACE INITIATIVES TO MITIGATE THE IMPACT OF RHEUMATIC AND MUSCULOSKELETAL DISEASES: QUALITATIVE INTERVIEWS WITH REPRESENTATIVES OF UK ORGANISATIONS." Annals of the Rheumatic Diseases 82, Suppl 1 (May 30, 2023): 2036.1–2036. http://dx.doi.org/10.1136/annrheumdis-2023-eular.3911.
Abstract:
BackgroundDecisions about whether to invest in RMD-related workplace initiatives/adaptations can be made by determining, from the relevant perspective, if benefits outweigh the costs of implementation. Little is known about what information organisations need to facilitate these decisions.ObjectivesThis study aimed to explore motivations and evidential requirements for employers to invest in workplace health initiatives.MethodsSemi-structured online interviews with representatives of large UK-based (not-for-profit and for-profit) organisations were audio-recorded. For each organisation, a line manager, director, and representative with workforce health remit were interviewed. Interview data were transcribed verbatim and subject to thematic analysis by two researchers trained in qualitative methods. Themes were agreed in discussion with the study team.ResultsWe recruited 13 representatives (5 directors, 3 line managers, and 4 with a specific remit for workforce health). Three not-for-profit organisations (local authority, university, and National Health Service) were represented by seven participants and three for-profit organisations (restaurant chain, telecoms provider, and technology company) were represented by six individuals.MotivationsAll participants believed that investment in measures to promote employee health and well-being could positively contribute to their organisation’s efficiency.…there’s loads of academic research that says… if you look after your colleagues… if you cater to their… individual needs, then that has a very positive impact on organisation performance.(Director, not-for-profit)Attraction and retention of staff – seen as increasingly difficult - was a motivating factor to invest that was shared by employers, as was the desire to avoid litigation, promote workplace camaraderie, and to maintain organisational reputation.Low RMD prevalence rates in the young workforce in one organisation (a restaurant chain) meant that these conditions did not influence decision-making. For organisations with older workforces doing heavier manual work, higher prevalence rates of RMD were a key reason to act....musculoskeletal is, like, the second biggest reason for sickness within the organisation.(Line manager, not-for-profit)Evidential requirementsUse of checklists/assessments to reveal individual RMD-related needs was commonplace throughout organisations. Self-identified health needs, typically related to line managers, would instigate a process where occupational therapist (OT) input may be sought. Requests and OT recommendations are reportedly, without exception and irrespective of cost, met and followed. No organisation had set aside a specific budget for workplace initiatives.Decisions involving significant investments in workforce health initiatives were usually made by committees or by small teams comprising senior staff and directors. Line managers and those with a health remit would put forward a case for investment to these bodies:…we would pull together a bit of a proposal really on what that would look like…what is the impact of it?...we support it with facts…even benchmarks of what’s going on in the outside.(Health remit representative, for-profit)Evidence from OTs/other health professionals, in-house absenteeism data, workforce survey results/informal feedback from colleagues, benchmarking data, and academic/official report findings were used to make a case for investment.ConclusionThe demand for RMD-specific interventions varies according to needs of particular workforces. Despite diversity of organisation type, workforce factors (i.e. demographic factors, nature of work) and employer roles, common processes for informing investment decisions and typical evidence requirements have been identified. Findings can inform the development and evaluation of workplace interventions to benefit people with RMD.AcknowledgementsThis work is undertaken as part of the Centre for Musculoskeletal Health and Work, funded by Versus Arthritis and the Medical Research Council. We thank study participants.Disclosure of InterestsNone Declared.
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Nazzal, Mohammad S., Alaa O. Oteir, Ala'a F. Jaber, Mahmoud T. Alwidyan, and Liqaa Raffee. "Lived experience of Jordanian front-line healthcare workers amid the COVID-19 pandemic: a qualitative study." BMJ Open 12, no. 8 (August 2022): e057739. http://dx.doi.org/10.1136/bmjopen-2021-057739.
Abstract:
ObjectivesThis study aimed to explore the lived experience of Jordanian front-line healthcare workers (FHCWs), including their experienced challenges and adaptations amid the COVID-19 pandemic.DesignA phenomenological qualitative design was used to highlight the experiences of a sample Jordanian FHCWs during the COVID-19 pandemic. Qualitative interviews were conducted using a semistructured guide with open-ended questions, audiotaped and then transcribed verbatim. Thematic analysis of the transcribed narratives was conducted using an open coding line by line to develop themes and related subthemes.SettingMobile COVID-19 testing and contact tracing units during an active surge of cases in Jordan between May and September 2020.ParticipantsParticipants were recruited using purposive sampling method and consisted of 15 FHCWs (2 physicians, 10 nurses, 2 paramedics and 1 laboratory technician) who have worked in testing and contact tracing teams in the community and have dealt with suspected or confirmed cases of COVID-19 infection.ResultsParticipant narratives were classified into two main overarching themes; challenges and adaptation themes. The challenges theme was exhibited as follows: (1) an excruciating encounter with an invisible enemy, (2) distorted knowledge about COVID-19 and (3) organisational and administrative challenges. The adaptation theme was exhibited as follows: (1) seeking relevant knowledge about the disease and (2) seeking more connectedness.ConclusionsThe COVID-19 pandemic exerted many challenges for FHCWs at multiple levels; intrapersonal and interpersonal, organisational and societal levels. Nevertheless, a number of adaptation strategies within these levels have been reported. This study helps to provide the base on which healthcare officials and public health personnel can formulate preparedness plans that tackle challenges faced by front-line workers, which ultimately enhance the resilience of healthcare systems to withstand future pandemics.
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Babapour, Maral. "From fading novelty effects to emergent appreciation of Activity-based Flexible Offices: Comparing the individual, organisational and spatial adaptations in two case organisations." Applied Ergonomics 81 (November 2019): 102877. http://dx.doi.org/10.1016/j.apergo.2019.102877.
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Tan, Garret. "Exploration of the Impact of the COVID-19 Pandemic on Allied Health Students; Practice Placement Experiences." International Journal of Practice-based Learning in Health and Social Care 12, no. 1 (June 28, 2024): 38–58. http://dx.doi.org/10.18552/ijpblhsc.v12i1.843.
Abstract:
The COVID-19 pandemic was an unexpected event, significantly impacting global populations. Due to its sudden occurrence, it has affected pillars of world stability, namely, healthcare. Not only has it stretched healthcare systems beyond their capacity, but it has disrupted its daily protocols and activities. As a result, adaptations to tackle this pandemic have been implemented, putting healthcare education, specifically, practice placements as a lesser priority; affecting students in a myriad of ways. Nevertheless, guidance has now been provided to allow clinical placements to continue. However, these changes have potentially limited students in their learning, posing the question of clinical sufficiency and competency. Hence, this qualitative study aims to understand the specific changes to Trusts and how students adapted to fulfil their module criteria and learning outcomes. A convenience sample of physiotherapy and occupational therapy students was recruited; from it, 18 interviews were then conducted. Transcriptions, coding and thematic analysis identified four main themes of learning opportunities, organisational changes, adaptations and mental wellbeing, thus providing clarity regarding how students successfully completed and met their placement learning outcomes despite organisational changes. However, as a result of these changes, mental and physical wellbeing has also been affected. The findings did shed light on which changes were helpful and which needed modification. Hence, future research was suggested to gain a more holistic understanding of the needs of students and other effective coping mechanisms, providing a more balanced placement experience during these uncertain times.
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Zighan, Saad, Ziad Alkalha, David Bamford, Iain Reid, and Zu'bi M. F. Al-Zu'bi. "Servitisation through structural adaptation." Journal of Service Theory and Practice 31, no. 3 (March 2, 2021): 468–90. http://dx.doi.org/10.1108/jstp-06-2020-0144.
Abstract:
PurposeThe purpose of this study is to investigate the structural changes needed for project-based organisations (PBOs) to synthesise their project operations and services following the servitisation strategy. It addresses the question of how PBOs should change their organisational structure fitting with service provision strategy.Design/methodology/approachThis study followed an exploratory research method using a single in-depth case with evidence collected from 51 project managers from five different industry sectors: construction, oil and gas, IT, logistics and health careFindingsCapitalising on organisational design theory, it has been found that successfully extending PBOs' outcomes into a system of both project output and extra services requires an adjustment of organisational structure that creates greater value for both companies and customers. This required adjustment has been divided into five main categories: (1) collaboration cross-project and customers; (2) flexible workflow, (3) decentralised decision-making, (4) wide span of control and (5) project governance. However, the findings indicate that success can only be ensured by particular mutually coordinated organisational designs with a suitable balance of products and servicesPractical implicationsThis study presents vital indicators to PBOs practitioners when deploying servitisation within their operational strategy by adjusting the organisation's design.Social implicationsServitisation could add both economic and social values for a diverse set of project stakeholders. However, the sustainability performance of servitisation in servitised project-based organisations is an outcome of reducing the discrepancy between project operation and service provision activities.Originality/valueThis study contributes to the body of knowledge and proposes a structural alteration process in PBOs to help align project operations and service provision activities. It explains how project-based organisations reconfigure their resources to provide services.
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Babnik, Katarina, Claire Staresinic, and Žan Lep. "Some of the workforce face post COVID after the acute phase of the illness: The employer’s supportive role." Human Systems Management 41, no. 2 (April 11, 2022): 257–75. http://dx.doi.org/10.3233/hsm-220003.
Abstract:
BACKGROUND: A considerable proportion of workers that recover from an acute phase of COVID-19 are confronted with post COVID-19 symptoms of varying severity and duration. Employers have an important role in addressing this new condition. OBJECTIVE: The aim of this study was to review organisational practises that could help employees suffering from long COVID-19 return to work and to link these suggestions to theoretical frameworks from the field of work and organisational psychology. METHODS: Since scientific publications on post COVID-19 are published daily, but sound empirical studies are still scarce, the synthesis of the scientific and professional literature was performed in the form of a narrative review. RESULTS: The results were organised according to the healthy workplace model and explained through the lens of the job demands-resources theory. The role of the employer has three aspects: collaboration, instructional pillars, and key actors. The main guidelines for implementation of the policies are an individualised approach, flexibility, and support. Supportive policies, practises, and relationships might have a direct impact on workers’ psychological resources. CONCLUSIONS: The model could help employers understand the conditions and necessary adaptations for workers with post COVID-19, as well as advance research in work and organisational psychology.
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Schutz Leuthold, Muriel, Joelle Schwarz, Joachim Marti, Clémence Perraudin, Catherine Hudon, Isabelle Peytremann-Bridevaux, Nicolas Senn, and Christine Cohidon. "Protocol for an implementation and realist evaluation of a new organisational model for primary care practices in the canton of Vaud, Switzerland." BMJ Open 10, no. 12 (December 2020): e040154. http://dx.doi.org/10.1136/bmjopen-2020-040154.
Abstract:
IntroductionContinuity of care, especially for patients with complex needs, is a major challenge for healthcare systems in many high-income countries, including Switzerland. Since 2015, a collaborative project between Unisanté-Department of Family Medicine (DMF), some general practitioners (GPs) and canton of Vaud’s public health authorities has sought to develop a new organisational model for the provision of primary care to ensure better care coordination and to provide adapted care deliveries to patients’ healthcare needs. The model’s main component is the addition of a primary care nurse to GPs practices. Three additional tools are individualised patient care plans, electronic medical records and patient empanelment. To assess this model, a 2-year pilot study has begun in nine GPs’ practices in the canton. This paper presents the protocol for an evaluation of the implementation and effectiveness of the new organisational model.Method and analysisWe will conduct a before-and-after study using a mixed-methods and a realist approach. First, we will use quantitative and qualitative data to assess the new organisational model’s implementation (feasibility, fidelity, acceptability and costs) and effectiveness (healthcare services use, patient experience, staff experience and patient-level costs). Combining this data with focus group data will enable a realist evaluation of the pilot project, which will help understand the elements of context and mechanism that affect implementation.Ethics and disseminationThe evaluation will inform the canton of Vaud’s health authorities about the limits of and perspectives for this organisational model. All results will also be made available to the practices and the patients involved. At the end of the project, we will propose organisational adaptations and a sustainable financial model for extending the model to other practices in the canton and potentially to the national level.The canton of Vaud’s Human Research Ethics Committee approved the study, and Data Protection and Information Law Authority gave a favourable opinion concerning data processing procedures.
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Hobson, Jonathan, Kenneth Lynch, and Alex Lodge. "Residualisation in supported housing: an organisational case study." Housing, Care and Support 23, no. 1 (January 15, 2020): 1–13. http://dx.doi.org/10.1108/hcs-09-2019-0019.
Abstract:
Purpose The purpose of this paper is to examine how residualisation is experienced across a supported housing provider in an English county. The analysis is in three parts: firstly, it focuses on organisational provision, including impacts of change on decisions on market entry and exit; secondly, it reviews evidence on service provision and the adaptations services are making to reflect the changing pressures of the sector; finally, it considers the impacts on service delivery and the experiences of those that rely on the provision. Design/methodology/approach The analysis uses interview data across the organisation, together with material from the UK Government department consultation (2017) and a UK Parliamentary Select Committee inquiry (2017) to examine the impacts across the different tiers of service, including the day-to-day experience of residualised services for those that deliver and receive that support. Findings The paper concludes that residualisation is a direct outcome of the neoliberalisation of welfare states, introducing limits to state involvement and funding, a greater emphasis on quasi-market involvement in the sector and a shifting of responsibility from government to individuals. Research limitations/implications It not only demonstrates the impacts of reducing state support on the supported housing sector but also emphasises the importance of residualisation as a conceptual framework applicable to the wider implications of austerity and neoliberal ideology. Practical implications This paper demonstrates the way that the burden of responsibility is being shifted away from the public provision of support and onto the individuals. This can be problematic for the individuals who are vulnerable as a result of their economic medical or social circumstances. Social implications The retreat of the state from supported housing is both a political change and an austerity-led change. This article provides insight from a single-supported housing provider. In so doing, it illustrates the pressure such an organisation is under. Originality/value This paper provides a unique insight from the perspective of all levels of a supported housing service provider, combined with the analysis of government consultation and parliamentary inquiry.
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Liukinevičienė, Laima, and Jurgita Blažienė. "The Discourse of the Resilience of Hospitals in the Theoretical Context of the Organisation’s Concept of Resilience and Factors." Socialiniai tyrimai 45, no. 1 (February 20, 2022): 8–35. http://dx.doi.org/10.15388/soctyr.45.1.1.
Abstract:
Recovery and resilience, the ability to operate under the conditions of uncertainty – these challenges are now becoming the key tasks for each organisation. The research of the organisation’s concept of resilience is primarily linked to ecological sciences, followed by studies in social sciences linked to vulnerability and resilience of social groups, communities, cities, and organizations as systems. The efforts of scientists to develop the analysis, measurement instruments of resilience, observable resilience indicators systems, indices, regional vulnerability maps, development of regional resilience policies, etc. are visible. Scientists indicate that resilience is a complex ability and process and can be defined differently, depending on the contexts, but all of them are united by the notion that it is a positive effect in preparing for or after challenges, that it must be encouraged (Lee et al., 2016). The organisation’s theoretical concept of resilience is not widely developed and there is a lack of information on how organisations become resilient.The research aims to define the concept of organisation’s resilience, its features and factors as well as to reveal the concept of the resilience of hospitals in the theoretical context of the resilience of the organisation. The following research methods were used: the analysis, generalization and systematization of the content of scientific literature, synthesis of ideas based on scientific analysis.The definition of the concept of organisation’s resilience is based on a previous empirical research conducted by Barasa et al. (2018) as well as on the latest scientific insights:
According to Jucevičius et al. (2017), resilience as the ability to regain strength after changes or errors is conceptually different from the concept of robustness, which describes systems that ignore environmental impacts. The resilience of an organization is the intrinsic ability of an organization to maintain and return to a dynamically stable state. It is the maintenance of resources in a sufficiently flexible form to allow them to be spontaneously adapted in the event of an unforeseen threat. Continuous harmonisation of the monitoring of small errors with improvisation provides employees with expert and wider competencies for more flexible adaptation.
The idea proposed by Gricevičius (2019) to link the resilience of the organization to the ability to survive and even thrive during a crisis supports the idea of Gečienė and Raišienė (2019, 2020) that the resilience of the organization should be understood more as a capacity and process than a result, and as adaptation rather than stability (Gečienė et al., 2020).
Insight into the fact that we are constantly strengthening the resilience of organisations by adapting to changes at three levels: the potential of the resources available in the system, participants in the internal communication system and variables, creative and flexible responses to the challenges (Holling and Gunderson, 2002, cited in Gečienė, 2020); that the resilience of the organisation must be perceived as a long-term goal (Litz, 2005, cited in Gečienė, 2020).
Beuran and Santos (2019) consider that three definitions are important in the organisation’s conceptualisation of resilience: resilience as an organisational characteristic; resilience as a result of the organisation’s activities; resilience as an identification of disorders that the organisation can tolerate.
The theoretical concept of organization’s resilience is developed by defining external and internal factors of resilience. The external factors of the resilience of public sector organisations include the following: 1) political factors that directly or indirectly influence organisations’ involvement in a greater focus on the organisation’s sustainable development, unforeseen challenges in the long term; 2) economic factors (e.g. availability of financial resources); 3) technological factors (e.g. availability of hardware and software; digital progress), social factors (e.g. decentralisation as management practice in the public sector, coordination of systems, greater awareness of resilience in society, etc.). Disseminating the experience of business organisations in adapting to challenges in the media has also become a social factor.According to scientific practice (Barasa et al. (2018); Gečienė (2020)), to analyse the passive and active resilience of the organisation, we have divided the internal factors of the organization’s resilience into two groups:
1. Passive or operational, adaptive resilience of the organisation. The factors are as follows: 1) prudent management of public (physical, economic, organisational, social, human) capital, assets held or entrusted with management; management of organisational change management, absorption, adaptability, reconstruction capacity is essential; 2) a balanced organisational routine and structure; 3) management and continuous improvement of internal information and communication systems; 4) management (managerial) practices; 5) organizational culture.2. Active or planned, strategic, otherwise capability-oriented resilience of the organization. The factors are as follows: 1) the organisation’s resilience planning, strategy; 2) the organisation’s external policy focused on strengthening resilience; 3) continuous involvement in the analysis, application, development of managerial innovations; 4) leadership and continuous improvement of the organisation’s resilience competencies.Hospitals are organisations whose management is subject to the same managerial principles as in budgetary institutions in general, and therefore the analyzed resilience features of organizations are also applicable to hospitals. Due to the specific purpose of organisations (human health is one of the most important values, health care is a constitutionally justified objective and public interest) and relevance during the 2020–2021 pandemic, there is an increase in the discourse of the scientific resilience of the health system, driven also by increased interaction between politicians, scientists and medical professionals. The resilience of the health system and individual health care institutions is becoming a priority objective of public policy, and the issue of resilience is linked not only to post-crisis recovery but also to the active prospect of resilience – to be prepared for future challenges. In addition to adaptive and planned resilience in the discourse of health system, science activates a discussion on the concept of everyday resilience, as hospitals have to deal with unforeseen challenges every day, the consequences of which can affect patients.
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Bar-On, Elhanan, Gad Segal, Gili Regev-Yochay, Galia Barkai, Asaf Biber, Avinoah Irony, Assaf Luttinger, et al. "Establishing a COVID-19 treatment centre in Israel at the initial stage of the outbreak: challenges, responses and lessons learned." Emergency Medicine Journal 38, no. 5 (March 26, 2021): 373–78. http://dx.doi.org/10.1136/emermed-2020-209639.
Abstract:
Anticipating the need for a COVID-19 treatment centre in Israel, a designated facility was established at Sheba Medical Center—a quaternary referral centre. The goals were diagnosis and treatment of patients with COVID-19 while protecting patients and staff from infection and ensuring operational continuity and treatment of patients with non-COVID. Options considered included adaptation of existing wards, building a tented facility and converting a non-medical structure. The option chosen was a non-medical structure converted to a hospitalisation facility suited for COVID-19 with appropriate logistic and organisational adaptations. Operational principles included patient isolation, unidirectional workflow from clean to contaminated zones and minimising direct contact between patients and caregivers using personal protection equipment (PPE) and a multimodal telemedicine system. The ED was modified to enable triage and treatment of patients with COVID-19 while maintaining a COVID-19-free environment in the main campus. This system enabled treatment of patients with COVID-19 while maintaining staff safety and conserving the operational continuity and the ability to continue delivery of treatment to patients with non-COVID-19.
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Wolters, René, Ibtissam Mokadem, Michel Wensing, and Jozé Braspenning. "Supporting care engagement in primary care; the development of a maturity matrix." PLOS ONE 18, no. 1 (January 5, 2023): e0279542. http://dx.doi.org/10.1371/journal.pone.0279542.
Abstract:
Background Care engagement or active patient involvement in healthcare contributes to the quality of primary care, but organisational preconditions in routine practice need to be aligned. A Maturity Matrix for Care Engagement to assess and discuss these preconditions in the general practice team was developed and tested on feasibility and acceptability in general practice. Methods and findings A systematic user-centred approach was applied, starting with a scoping literature search to describe the domains on the horizontal axis of the maturity matrix. The domains and growing steps (vertical axis) were refined by patients (n = 16) and general practice staff (n = 11) in three focus group discussions and reviewed by six experts (local facilitators and scientists). Seven domains could be distinguished: Personalised Care, Shared Decision Making, Self-Management, Patient as Partner, Supportive Means, Patient Environment, and Teamwork among Healthcare Professionals. The growing steps described three to six activities per domain (n = 32 in total) that contribute to care engagement. Local facilitators implemented the tool in two general practice teams according to a user guide, starting with a two-hour kick-off meeting on care engagement. In the next step, practitioners, nurses and assistants in each practice indicated their score on the domains individually. The scores were discussed in the facilitated practice meeting which was aimed at SMART improvement plans. Feasibility and acceptability were assessed in interviews showing that the tool was well received by the pilot practices, although the practice assistants had difficulties scoring some of the activities as they did not always relate to their daily work. An assessment after three months showed changes in practice organisation towards increased care engagement. Conclusions The maturity matrix on care engagement is a tool to identify the organisational practice maturity for care engagement. Suggested adaptations must be implemented before large-scale testing.
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Przepiórkowska, Danuta. "Adapt or Perish: How Forced Transition to Remote Simultaneous Interpreting during the COVID-19 Pandemic Affected Interpreters’ Professional Practices." Między Oryginałem a Przekładem 27, no. 4(54) (December 21, 2021): 137–59. http://dx.doi.org/10.12797/moap.27.2021.54.08.
Abstract:
This article discusses the results of a survey carried out among 132 simultaneous interpreters with Polish as their working language, summarising their professional experience during the first 10 months of the COVID-19 pandemic. In the context of the forced transition to the remote mode of simultaneous interpreting and the related technical and organisational challenges, this survey captured the early experience of working remotely (mostly from home), as well as the adaptations necessitated by the new situation in terms of changes in working modalities and tools, particularly in the home environment. The article also presents the surveyed interpreters’ expectations regarding the role and place of remote simultaneous interpreting in their future professional practices.
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Burgon, Clare, Janet Darby, Kristian Pollock, Veronika van der Wardt, Tamsin Peach, Lyndsay Beck, Pip Logan, and Rowan H. Harwood. "Perspectives of healthcare professionals in England on falls interventions for people with dementia: a qualitative interview study." BMJ Open 9, no. 2 (February 2019): e025702. http://dx.doi.org/10.1136/bmjopen-2018-025702.
Abstract:
ObjectiveTo explore the experiences of healthcare professionals working in falls prevention and memory assessment services in providing assessments and interventions for falls risk reduction in people with dementia.DesignThis is a qualitative study using 19 semistructured interviews. Interviews were analysed through thematic analysis.SettingCommunity-based falls and memory assessment services in the East Midlands, UK.ParticipantsNurses (n=10), physiotherapists (n=5), occupational therapists (n=3) and a psychiatrist (n=1).ResultsThree substantive themes were identified: challenges posed by dementia, adaptations to make falls prevention appropriate for people with dementia and organisational barriers. Patients’ poor recall, planning and increased behavioural risk associated with dementia were key problems. Healthcare professionals provided many suggestions on how to overcome these challenges, such as adapting exercise interventions by using more visual aids. Problems associated with cognitive impairment created a need for additional support, for instance longer interventions, and supervision by support workers, to enable effective intervention, yet limited resources meant this was not always achievable. Communication between mental and physical health teams could be ineffective, as services were organised as separate entities, creating a reliance on third parties to be intermediaries. Structural and organisational factors made it difficult to deliver optimal falls prevention for people living with dementia.ConclusionsHealthcare professionals experience challenges in providing falls prevention to people with dementia at the individual and organisational levels. Interventions can be adapted for people with dementia, but this requires additional resources and improved integration of services. Future research is needed to develop and test the effectiveness and cost-effectiveness of such services.
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Yadav, Bhagwan Dutta, Hugh R. Bigsby, and Ian MacDonald. "Elitism: normative ethics of local organisation in community-based natural resources management." International Journal of Organizational Analysis 24, no. 5 (November 7, 2016): 932–55. http://dx.doi.org/10.1108/ijoa-06-2015-0873.
Abstract:
Purpose Local organisations have been established on participatory approach whose central purpose is to establish development activities bringing about positive change as four pillars of developments: to establish decentralised robust local organisation for sustainable forest management to enhance livelihood of rural people, to meet the forest products basic needs of local people, targeted interventions for poverty alleviation and social mobilisation initiatives and biodiversity conservation climate change mitigation and adaptation. Design/methodology/approach Local organisational elites designed/conceptualised the concept, where it can be operated organisationally and in local organisational context that provides new ways and methods to develop conceptual framework (Table I), which sheds light on involvement of poor and underprivileged members in decision-making process and distribution of benefit on equity basis. Findings The findings will lead to a positive change through the organisational elite model through both reorganising organisations and restructuring of power with change in the society and reduce the impact of rational choices, vested interests of elites (leaders of local organisation) and political factors, which are otherwise playing a game or tragedy of commons. Research limitations/implications Because of the limited resources and time, the authors are unable to verify it on the other development line agencies such as drinking water scheme, livestock, health and cooperative. Practical implications It considerably appears that the impacts are very sound to conclude from the review of above models of elites that provide a very clear understanding and useful conceiving lens to formulate how participation occurs in the executive committee of the community forestry user groups (CFUG) and community-based organisations based on three key elements. First are the caste and the caste structure of the community. Second is the wealth status of the individual, and third is power created both from wealth and caste. This should be determined from the local organisational elite model (Table I) about the nature of interactions on the executive of the CFUGs and other vehicles of local community-based development organisations. Social implications Local organisations will provide an opportunity in reality to both elites and non-elites to considerably change, make aware and create a realistic situation to determine the dialectical opportunity to develop relationship, interaction and configuration between elite and non-elite members both outside and inside of the local organisations. Originality/value It has not been found in literatures yet such sort of concept developed in development field particularly in the development activities performed by participation of local users. Hence, it is certainly original conceptual framework.
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Paniccia, Paola, and Silvia Baiocco. "Co-Evolution of the University Technology Transfer: Towards a Sustainability-Oriented Industry: Evidence from Italy." Sustainability 10, no. 12 (December 8, 2018): 4675. http://dx.doi.org/10.3390/su10124675.
Abstract:
Industry is continuously evolving, reflecting changes in society. An important aspect of this evolution concerns how new digital technologies are used and their effects on innovation and sustainability. Thus, the relationship between university, industry, and government grows stronger, shifting the focus on technology transfer processes from university to industry, at local and national levels. To increase our understanding of how these processes take place, more theoretical and empirical research is required. This paper aims to respond to this call by examining the university technology transfer through a co-evolutionary approach. The study analyses the dynamics of the relationships at different organisational levels within universities able to create sustainability-oriented innovative university spin-offs and start-ups, through the Italian National Innovation Award case. The findings show that the creation of these spin-offs and start-ups are the result of effective multi-level co-evolutionary adaptations within universities, and among university, industry and government. The article contributes to the further understanding of the management of technology transfer by combining some elements from the literature about the co-evolution of social organisations and their environment with some elements from the Triple Helix model of innovation. Moreover, both theoretical and managerial implications emerge, together with suggestions for future research.
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Farmer, Chris, Ellie Santer, Alan West, John Darby, Melanie Rees-Roberts, Timothy Doulton, Douglas MacInnes, et al. "Delivering clinical studies of exercise in the COVID-19 pandemic: challenges and adaptations using a feasibility trial of isometric exercise to treat hypertension as an exemplar." BMJ Open 13, no. 3 (March 2023): e068204. http://dx.doi.org/10.1136/bmjopen-2022-068204.
Abstract:
The COVID-19 pandemic has significantly impacted on the delivery of clinical trials in the UK, posing complicated organisational challenges and requiring adaptations, especially to exercise intervention studies based in the community. We aim to identify the challenges of public involvement, recruitment, consent, follow-up, intervention and the healthcare professional delivery aspects of a feasibility study of exercise in hypertensive primary care patients during the COVID-19 pandemic. While these challenges elicited many reactive changes which were specific to, and only relevant in the context of ‘lockdown’ requirements, some of the protocol developments that came about during this unprecedented period have great potential to inform more permanent practices for carrying out this type of research. To this end, we detail the necessary adaptations to many elements of the feasibility study and critically reflect on our approach to redesigning and amending this ongoing project in order to maintain its viability to date. Some of the more major protocol adaptations, such as moving the study to remote means wherever possible, had further unforeseen and undesirable outcomes (eg, additional appointments) with regards to extra resources required to deliver the study. However, other changes improved the efficiency of the study, such as the remote informed consent and the direct advertising with prescreening survey. The adaptations to the study have clear links to the UK Plan for the future of research delivery. It is intended that this specific documentation and critical evaluation will help those planning or delivering similar studies to do so in a more resource efficient and effective way. In conclusion, it is essential to reflect and respond with protocol changes in the current climate in order to deliver clinical research successfully, as in the case of this particular study.
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Birleson, Peter. "Learning Organisations: A Suitable Model for Improving Mental Health Services?" Australian & New Zealand Journal of Psychiatry 32, no. 2 (April 1998): 214–22. http://dx.doi.org/10.3109/00048679809062731.
Abstract:
Objective: The aim of this paper was to describe an organisational model that has created interest in recent business management literature as supporting learning, adaptation and continuous improvement. Method: Some key features of the literature on learning organisations are outlined, including the values and processes involved, together with a structural and cultural template that has been applied to a community child and adolescent mental health service. Some blocks to learning and the leadership skills required to develop adaptive services are described. Results: The experience of applying the model has led to a change in mental health service organisational structure and culture towards greater support for research, quality improvement, experimentation and adaptation. Conclusions: The learning organisation model offers a more comprehensive framework for designing adaptive mental health services and supporting quality management practices than any other recent organisational form.
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Van Stappen, Vicky, Julie Latomme, Greet Cardon, Ilse De Bourdeaudhuij, Mina Lateva, Nevena Chakarova, Jemina Kivelä, et al. "Barriers from Multiple Perspectives Towards Physical Activity, Sedentary Behaviour, Physical Activity and Dietary Habits When Living in Low Socio-Economic Areas in Europe. The Feel4Diabetes Study." International Journal of Environmental Research and Public Health 15, no. 12 (December 13, 2018): 2840. http://dx.doi.org/10.3390/ijerph15122840.
Abstract:
This study investigated barriers towards health behaviours (physical activity, limiting sedentary behaviour and healthy dietary habits) experienced by young European families living in vulnerable areas, from multiple perspectives (parents, teachers, local community workers). Focus groups were conducted in six European countries (Belgium, Bulgaria, Finland, Hungary, Greece and Spain). In each country, three focus groups were conducted with parents, one with teachers and one with local community workers. Data were analysed using a deductive framework approach with a manifest content analysis using the software NVivo. The present study identified barriers on four levels (individual, interpersonal, organisational and macro level) of a socio-ecological model of health behaviour. From parents’ perspectives, both general barriers (e.g., financial limitations and lack of time) and country-specific barriers (e.g., organisational difficulties and inappropriate work environment) were identified. Additional barriers (e.g., lack of parental knowledge and lack of parental skills) were provided by other stakeholders (i.e., teachers and local community workers). The results of this study demonstrate the additional value of including multiple perspectives when developing a lifestyle intervention aiming to prevent type 2 diabetes in vulnerable groups. Future lifestyle interventions are recommended to include multiple components (family, school, and community) and could be implemented across European countries if country-specific adaptations are allowed.
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Neuhaus, Maike, Danette Langbecker, Liam J. Caffery, Monica Taylor, Lisa Garner, Gayle Williams, Anthony C. Smith, and Graeme A. Macdonald. "Telementoring for hepatitis C treatment in correctional facilities." Journal of Telemedicine and Telecare 24, no. 10 (October 22, 2018): 690–96. http://dx.doi.org/10.1177/1357633x18795361.
Abstract:
Introduction Prevalence of hepatitis C virus (HCV) is substantially higher among prisoners than the general population. In Australia until recently, only a small proportion of prisoners with HCV received antiviral therapy. The direct-acting antivirals (DAAs) for HCV are highly effective, with a low burden of side effects. Since 2016, DAAs are available to all Australians with HCV. However, currently in Australia, they can only be prescribed by or in consultation with experienced prescribers. This study evaluated a telementoring service to upskill doctors and nurse practitioners working in correctional facilities. Methods The telementoring service was implemented in five correctional facilities. Qualitative interviews were used to examine the perceived clinical effectiveness and organisational impacts of the service. Content analysis of the interviews was used to identify key themes. Results In the first ten months of the service, there were 16 telementoring sessions with 173 patients discussed. Sixteen staff participated in qualitative interviews. From these, three key themes were identified: access to antiviral therapy; organisational impacts (cost, increased staff knowledge and confidence, staff time, and workload); and, adaptations of the care model and future opportunities. Conclusion Telementoring is an effective method to facilitate eligible prescriber status to medical doctors and upskill other clinicians in correctional facilities to increase capacity to treat HCV.
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Liu, Chunrong, and Yanwen Tang. "Dancing with Diversity?" Copenhagen Journal of Asian Studies 39, no. 2 (December 8, 2021): 33–52. http://dx.doi.org/10.22439/cjas.v39i2.6400.
Abstract:
Rapid market transition in post-reform China has created various socioeconomic spaces that fall beyond the Leninist mode of control by the Chinese Communist Party (CCP), and thus constitutes a formidable challenge to its ruling capacity. This article examines the evolving adaptations of the CCP and the rise of a new form of Party-society nexus in urban China. We found that Party organisers have been fostering a spatial strategy in the context of ‘disorganised urban socialism’. By spanning institutional and sectoral gaps, engaging so-called ‘floating party members’, and developing community-based service networks, the Party has deliberately combined a specific social mechanism with the Leninist logic of organising. We conclude with a broader discussion of the possible scenario and political implication of CCP’s organisational consolidation from below.
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Knutsson, Hans, and Anna Thomasson. "Exploring organisational hybridity from a learning perspective." Qualitative Research in Accounting & Management 14, no. 4 (October 9, 2017): 430–47. http://dx.doi.org/10.1108/qram-04-2016-0030.
Abstract:
Purpose The purpose of this paper is to explore if the application of a framework building on organisational learning focusing on organisational processes can increase our understanding of how hybrid organisation develops over time and why they fail to live up to external expectations. Design/methodology/approach The aim of this study is descriptive and explorative. It is accordingly designed as a qualitatively oriented case study. To capture the process of forming and developing hybrid organisations, the study takes a longitudinal approach. The case chosen for the study is a municipally owned company in Sweden providing waste management services. The study revolves around empirical data gathered in official documents and in face-to-face interviews. All the data concern the time span between 2004 and 2016. Findings The analysis of the case studied provides us with insights into how hybridity manifests itself in mind-set and processes. There is a need for individuals within and around the organisation to be aware of and accept new goals and strategies to change their behaviour accordingly. The result of this study thus shows that contrary to findings in previous research on hybrid organisations, merely changing the structure of the organisation is not sufficient. Instead, learning is key to the development of hybridity and to overcome goal incongruence and conflicts of interest in hybrid organisations. However, this takes time and is likely to be dependent on individuals’ willingness to accept and adapt these new strategies and goals. Research limitations/implications The result of this study is based on one single case study in one specific hybrid context. No empirical generalisation is aspired to. Instead, the aim has been to – through an explorative approach – make an analytical contribution to the knowledge about hybrid organisations. Further studies are thus necessary to deepen the understanding of the hybrid context and the situations under which hybrid organisations operate and develop. Practical implications Based on the result from this study, it seems that an organisation needs to learn how to be a hybrid organisation. There are no isolated structural solutions that can create a hybrid organisation other than in a formal sense. New ways to exploit organisational resources and the hybrid context are necessary to find new and innovative ways of how to use the hybrid context in a way that improves service sector delivery. Originality/value Predominately, research on hybrid organisations has until recently been working with the premise that hybrids are not a breed of its own but a mix of two or several ideal types. Consequently, the result from this type of research has often landed in a conclusion regarding the complexity of combining what often is considered contradictory and conflicting goals. In this paper, a different and novel approach is taken. The paper illustrates how hybrid organisations develop over time, and it suggests that hybridity manifests itself in mindset and processes. The main contribution is an exploration and illustration of how organisational learning may be considered as the missing link between the structural orientation of previous explanations of hybrid organisations and the organisational property of hybridity. Hybridity is the result of exposure to, acceptance of and adaptation to new goals and strategies and expresses itself in “hybrid behaviour”.
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Durmaz, Osman, Shram Shawkat Hawrami, and Ahmad Mahmood Hamasaeed. "The suitable leadership for industry 4.0." Journal of Global Economics and Business 3, no. 8 (January 1, 2022): 113–24. http://dx.doi.org/10.31039/jgeb.v3i8.43.
Abstract:
Leadership has vital role in the success of the organisation. However, many factors are always negatively or positively influencing their success actively. Developments in the industry is one of the most critical factors on the effectiveness of the leadership. Many researchers noted that leaders should have UpToDate information and communication skills to improve the relationship between leadership and employees in the organisation for further improved performance. In this regard, industry 4.0 brought many opportunities for the organisations. Especially, during the pandemic lock down, leaders had to provide slight adaptation to new market as giving proper trainings to their staff. Based on our perceptions, characteristics of the transformational leaders might be correct leadership styles that provides proper adaptation to the changes in their environment and improves the employee and organisational success in the long term.
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Awang, Darren. "Older People and Participation within Disabled Facilities Grant Processes." British Journal of Occupational Therapy 65, no. 6 (June 2002): 261–68. http://dx.doi.org/10.1177/030802260206500603.
Abstract:
As the numbers of older people increase, adapted home environments have become an essential requirement to support independent living. This article presents a qualitative study examining the perceptions of older people using Disabled Facilities Grants to acquire home adaptations. Using a participatory action research approach and within-method triangulation, the participatory processes of two local authorities and a Care & Repair agency were explored. Data collection included semi-structured interviews with nine service users and seven key adaptation agency workers, in addition to the examination of agency documentation. The data were manually categorised and analysed, using both within-case and cross-case analysis. The findings demonstrated that the publicity of grants was poor. Service users' experiences varied depending on the levels of support that were available. In addition to paper-based feedback methods, examples of organisational participative mechanisms included a disability forum and a service user group. There was no specific mechanism adopted primarily for older people but, significantly, the older service users welcomed opportunities to express their views. Overall, the participatory levels were low, with emphasis on sensitising services to users' needs (agency controlled) rather than on moves towards greater democratic involvement (user controlled). Further work is required to encourage older people's participation in shaping and controlling service delivery thereby improving the quality of practice in this area.
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Romualdez, Anna Melissa, Zachary Walker, and Anna Remington. "Autistic adults’ experiences of diagnostic disclosure in the workplace: Decision-making and factors associated with outcomes." Autism & Developmental Language Impairments 6 (January 2021): 239694152110229. http://dx.doi.org/10.1177/23969415211022955.
Abstract:
Autistic individuals often struggle to find and maintain employment. This may be because many workplaces are not suited to autistic individuals’ needs. Among other difficulties, many autistic employees experience distracting or disruptive sensory environments, lack of flexibility in work hours, and unclear communication from colleagues. One possible way of mitigating these difficulties is for employees to disclose their diagnosis at work. While disclosure may increase understanding and acceptance from colleagues, it can also lead to discrimination and stigma in the workplace. Research has shown that disclosure outcomes are often mixed, but it is unclear what factors are associated with either positive or negative outcomes of disclosure for autistic people. This study aimed to identify these factors and explore the reasons why autistic employees choose to disclose or to keep their diagnosis private. Semi-structured interviews were conducted with 24 clinically-diagnosed autistic adults (12 male and 12 female) who were currently, or had been, employed in the UK (mean age = 45.7 years). Through thematic analysis, we identified three main themes under experiences of disclosure: 1) A preference for keeping my diagnosis private; 2) The importance of disclosure in the workplace; and 3) Disclosure has mixed outcomes. We also identified three factors associated with disclosure outcomes: understanding of autism, adaptations, and organisational culture. These results have implications for improving inclusive practices on both the individual and organisational level to ensure more positive disclosure experiences for autistic employees.
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Barlow, Julie H., and David R. Ellard. "Implementation of a Self-management Programme for People with Long-Term Medical Conditions in a Workplace Setting." Journal of Applied Rehabilitation Counseling 38, no. 2 (June 1, 2007): 24–34. http://dx.doi.org/10.1891/0047-2220.38.2.24.
Abstract:
The Expert Patient Programme (EPP) is a lay-led self management intervention, delivered in the community and is designed for people with long-term medical conditions (LTMCs). It is now widely used and accepted in the UK. The aims of this qualitative study were to examine whether implementation of the lay-led EPP in a workplace setting is perceived to benefit employees with LTMCs and to examine their existing organisational support. This article presents the results of interviews with employees before and after they attended the work-based EPP and also the views of managers that have to support staff that work with LTMCs. The results suggest that having LTMCs interferes with working life and that managers perceive that they do not have enough support to help people with LTMCs. The EPP proved to be of assistance to participants and could, with minor adaptations, be used effectively in a workplace setting.
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Shaw, Aileen, Bernadine Brady, and Patrick Dolan. "From care packages to Zoom cookery classes: youth work during the COVID-19 “lockdown”." Journal of Children's Services 17, no. 1 (March 10, 2022): 59–72. http://dx.doi.org/10.1108/jcs-06-2021-0027.
Abstract:
Purpose This paper aims to explore the experience of one large Irish youth work organisation, Foróige, to measures introduced during the initial phase of COVID-19 in 2020. In the face of the unprecedented crisis including the closure of schools and curtailment of many youth services, this paper examines how the organisation responded and adapted its service offering. Design/methodology/approach Qualitative semi-structured interviews were conducted with 12 senior managers and youth officers in Foróige to explore their perspectives on the organisation’s response. Participants were purposively sampled from across the operational management functions and also from regional levels and youth workers engaging in work “on the ground”. Findings Shifting from a face-to -face, relationship-based to a distanced mode of engagement with young people, colleagues and volunteers required significant adaptation of Foróige’s service model. Innovation took place both in the delivery platform and fundamentally, in its service orientation. The accelerated move to online youth work brought about by the pandemic enabled the organisation to embrace and learn from the challenges and opportunities posed by digital technology. Responding to the immediate and tangible needs of young people in receipt of services, staff found themselves working with families at the more basic levels of intervention. Originality/value This paper provides new insights into the nature of non-profit service innovation during a time of unprecedented crisis management. It highlights characteristics of organisational agility that can assist organisations in managing crises, while also pointing the way towards a more flexible operating model for youth work service delivery.
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Kennedy, Nicholas A., Richard Hansen, Lisa Younge, Joel Mawdsley, R. Mark Beattie, Shahida Din, Christopher A. Lamb, et al. "Organisational changes and challenges for inflammatory bowel disease services in the UK during the COVID-19 pandemic." Frontline Gastroenterology 11, no. 5 (June 16, 2020): 343–50. http://dx.doi.org/10.1136/flgastro-2020-101520.
Abstract:
ObjectiveTo determine the challenges in diagnosis, monitoring, support provision in the management of inflammatory bowel disease (IBD) patients and explore the adaptations of IBD services.MethodsInternet-based survey by invitation of IBD services across the UK from 8 to 14 April 2020.ResultsRespondents from 125 IBD services completed the survey. The number of whole-time equivalent gastroenterologists and IBD nurses providing elective outpatient care decreased significantly between baseline (median 4, IQR 4–7.5 and median 3, IQR 2–4) to the point of survey (median 2, IQR 1–4.8 and median 2, IQR 1–3) in the 6-week period following the onset of the COVID-19 pandemic (p<0.001 for both comparisons). Almost all (94%; 112/119) services reported an increase in IBD helpline activity. Face-to-face clinics were substituted for telephone consultation by 86% and video consultation by 11% of services. A variation in the provision of laboratory faecal calprotectin testing was noted with 27% of services reporting no access to faecal calprotectin, and a further 32% reduced access. There was also significant curtailment of IBD-specific endoscopy and elective surgery.ConclusionsIBD services in the UK have implemented several adaptive strategies in order to continue to provide safe and high-quality care for patients. National Health Service organisations will need to consider the impact of these changes in current service delivery models and staffing levels when planning exit strategies for post-pandemic IBD care. Careful planning to manage the increased workload and to maintain IBD services is essential to ensure patient safety.
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Siswadhi, Ferry, and Zahara Tussoleha Rony. "The Role of Transactional Leadership in Organisational Adaptation to Digitalisation : Systematic Literature Review." East Asian Journal of Multidisciplinary Research 3, no. 2 (March 5, 2024): 721–32. http://dx.doi.org/10.55927/eajmr.v3i2.7775.
Abstract:
Leadership is a key factor in the success of organisations adapting to change, especially those triggered by the development of digital technology so that organisations are required to transform. This research seeks to conduct a literature study of previous studies related to the role of transactional leadership in organisational adaptation to digitalisation. The method used is a systematic literature study including search and processing stages. The search was conducted on several scientific publication databases using several relevant keywords, and found ten articles published in Scopus indexed journals. The results obtained revealed that the majority of studies found a significant role of transactional leadership in organisational adaptation to digitalisation. Some found its contribution to be smaller than other types of leadership. Inherent supervision and rewarding are elements of transactional leadership that encourage organisational adaptation to digitalisation.